Motorola MOTOTRBO DM4401 User guide

PROFESSIONAL DIGITAL TWO-WAY RADIO
MOTOTRBO™
DM4400/DM4401
NUMERIC DISPLAY MOBILE
USER GUIDE
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Identifying Radio Controls............ 14
Radio Controls............................................... 14
Using the Volume/Channel Knob.................. 14
Important Safety Information..........8
Non-Connect Plus Operations......15
Software Version..............................9
Additional Radio Controls
in Non-Connect Plus
Mode.................................... 16
Computer Software Copyrights....10
Getting Started............................... 11
How to Use This Guide..................................11
What Your Dealer/System Administrator
Can Tell You.............................................11
Preparing Your Radio for Use.......13
Powering Up the Radio..................................13
Adjusting the Volume.....................................13
Push-To-Talk (PTT) Button.................16
Programmable Buttons....................... 16
Assignable Radio Functions.....17
Assignable Settings or Utility
Functions............................ 19
Identifying Status Indicators................19
LED Indicator........................... 19
Audio Tones............................. 20
Indicator Tones........................ 21
Switching Between Conventional
Analog and Digital Mode................21
IP Site Connect ...............................22
English
Contents
Contents
1
Capacity Plus ..................................22
Linked Capacity Plus ...................... 23
Making and Receiving Calls
in Non-Connect Plus
Mode.................................... 24
Contents
Selecting a Zone................................. 24
Selecting a Channel............................24
Receiving and Responding to a
Radio Call...................................... 24
Receiving and Responding
to a Group Call.................... 25
Receiving and Responding
to a Private Call .............. 25
Receiving an All Call ............... 26
Receiving and Responding
to a Selective Call ........... 26
Receiving and Responding
to a Phone Call ............... 27
Making a Radio Call............................28
Making a Group Call................ 28
Making a Private Call ...........29
Making an All Call ................... 30
Making a Selective Call ....... 30
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Making a Phone Call................ 31
Making a Private Call with a
One Touch Call Button........31
Stopping a Radio Call .....................32
Talkaround.......................................... 32
Advanced Features in NonConnect Plus Mode............ 34
Scan Lists........................................... 34
Scan....................................................34
Starting and Stopping Scan..... 34
Responding to a
Transmission During a
Scan.................................... 35
Deleting a Nuisance Channel...35
Restoring a Nuisance
Channel...............................35
Vote Scan ....................................... 36
Call Indicator Settings......................... 36
Escalating Alarm Tone
Volume................................ 36
Call Alert Operation.............................36
Receiving and Responding
to a Call Alert...................... 36
Multi-Site Controls .......................... 43
Starting an Automatic Site
Search.................................43
Stopping an Automatic Site
Search.................................43
Starting a Manual Site
Search.................................43
Lone Worker....................................... 44
Password Lock Features.................... 44
Accessing the Radio from
Password............................ 44
Unlocking the Radio from
Locked State....................... 45
Bluetooth Operation............................ 45
Finding and Connecting to a
Bluetooth Device................. 46
Disconnecting from a
Bluetooth Device................. 46
Switching Audio Route
between Internal Radio
Speaker and Bluetooth
Device................................. 46
Auto-Range Transponder System
(ARTS) .......................................47
Over-the-Air-Programming (OTAP).... 47
Utilities................................................ 47
English
Contents
Making a Call Alert with the
One Touch Access
Button..................................36
Emergency Operation......................... 37
Receiving an Emergency
Alarm...................................38
Exiting Emergency Mode
After Receiving the
Emergency Alarm............... 38
Sending an Emergency
Alarm...................................38
Sending an Emergency
Alarm with Call.................... 38
Sending an Emergency
Alarm with Voice to
Follow ............................. 39
Reinitiating an Emergency
Mode................................... 41
Exiting Emergency Mode
After Sending the
Emergency Alarm............... 41
Text Message Features ..................42
Sending a Quick Text
Message with the One
Touch Access Button.......... 42
Privacy ............................................42
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Contents
Setting the Squelch Level........ 47
Setting the Power Level........... 48
Turning the Option Board
Feature(s) On or Off............48
Turning the Voice Operating
Transmission (VOX)
Feature On or Off................ 48
Turning the Radio Tones/
Alerts On or Off................... 49
Turning Horns/Lights On or
Off....................................... 49
Turning the Public Address
System On or Off................ 49
Turning the External Public
Address System On or
Off....................................... 49
Turning the Voice
Announcement On or Off.... 50
Setting the Text-to-Speech
Feature................................50
Intelligent Audio........................50
Turning the Acoustic
Feedback Suppressor
Feature On or Off ............50
Turning Trill Enhancement
On or Off............................. 50
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Turning the Global
Positioning System
(GPS) On or Off.................. 51
Connect Plus Operations.............. 52
Additional Radio Controls
in Connect Plus Mode........ 53
Push-To-Talk (PTT) Button.................53
Programmable Buttons....................... 53
Assignable Radio Functions.....54
Assignable Settings or Utility
Functions............................ 55
Identifying Status Indicators in
Connect Plus Mode....................... 55
LED Indicator........................... 55
Indicator Tones........................ 56
Audio Tones............................. 56
Switching Between Connect Plus
and Non-Connect Plus Modes....... 57
Making and Receiving Calls
in Connect Plus Mode........ 58
Advanced Features in
Connect Plus Mode............ 65
Contents
Selecting a Site................................... 58
Roam Request......................... 58
Site Lock On/Off.......................58
Selecting a Zone................................. 58
Using Multiple Networks..................... 59
Selecting a Call Type.......................... 59
Receiving and Responding to a
Radio Call...................................... 59
Receiving and Responding
to a Group Call.................... 60
Receiving and Responding
to a Private Call...................60
Receiving a Site All Call........... 60
Receiving an Inbound
Private Phone Call.............. 61
Receiving an Inbound
Phone Talkgroup Call......... 61
Inbound Phone Multi-Group
Call...................................... 61
Making a Radio Call............................61
Making a Call .......................... 62
Making a Private Call with a
One Touch Call Button........64
Auto Fallback...................................... 65
Indications of Auto Fallback
Mode................................... 65
Making/Receiving Calls in
Fallback Mode.....................65
Returning to Normal
Operation............................ 66
Scan....................................................66
Starting and Stopping Scan..... 66
Responding to a
Transmission During a
Scan.................................... 67
Turning Scan On or Off.......................67
Understanding Scan Operation...........67
Scan Talkback.................................... 68
Call Indicator Settings......................... 68
Escalating Alarm Tone
Volume................................ 68
Call Alert Operation.............................68
Receiving and Responding
to a Call Alert...................... 69
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Contents
Making a Call Alert with the
One Touch Access
Button..................................69
Emergency Operation......................... 69
Responding to an
Emergency Call...................71
Initiating an Emergency Call.... 71
Initiating an Emergency Call
with Voice to Follow............ 71
Initiating an Emergency Alert... 72
Exiting Emergency Mode......... 72
Text Message Features...................... 73
Sending a Quick Text
Message with the One
Touch Access Button.......... 73
Privacy................................................ 73
Making a Privacy-Enabled
(Scrambled) Call................. 74
Password Lock Features.................... 74
Accessing the Radio from
Password............................ 74
Unlocking the Radio from
Locked State....................... 74
Bluetooth Operation............................ 75
Finding and Connecting to a
Bluetooth Device................. 75
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Disconnecting from a
Bluetooth Device................. 76
Switching Audio Route
between Internal Radio
Speaker and Bluetooth
Device................................. 76
Utilities................................................ 76
Turning the Radio Tones/
Alerts On or Off................... 76
Setting the Power Level........... 77
Voice Announcement............... 77
Turning Horns/Lights On or
Off....................................... 77
Intelligent Audio........................77
Turning the Acoustic
Feedback Suppressor
Feature On or Off................ 78
Turning the Global
Positioning System
(GPS) On or Off.................. 78
Limited Warranty......................................79
MOTOROLA COMMUNICATION
PRODUCTS............................................. 79
I. WHAT THIS WARRANTY COVERS
AND FOR HOW LONG:........................... 79
II. GENERAL PROVISIONS:......................... 80
Contents
III. STATE LAW RIGHTS:..............................80
IV. HOW TO GET WARRANTY SERVICE:...80
V. WHAT THIS WARRANTY DOES NOT
COVER:....................................................81
VI. PATENT AND SOFTWARE
PROVISIONS:.......................................... 81
VII. GOVERNING LAW:.................................83
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Important Safety Information
RF Energy Exposure and Product Safety Guide
for Mobile Two-Way Radios
Important Safety Information
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure
and Product Safety Guide for Mobile Two-Way
Radios which contains important operating
instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
http://www.motorolasolutions.com
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Software Version
Software Version
All the features described in the following sections are
supported by the radio's software version R02.40.00
or later.
Check with your dealer or system administrator for
more details of all the features supported.
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Computer Software Copyrights
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs
stored in semiconductor memories or other media.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products
described in this manual may not be copied,
reproduced, modified, reverse-engineered, or
distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of Motorola, except for the normal nonexclusive license to use that arises by operation of
law in the sale of a product.
The AMBE+2™ voice coding Technology embodied in
this product is protected by intellectual property rights
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including patent rights, copyrights and trade secrets
of Digital Voice Systems, Inc.
This voice coding Technology is licensed solely for
use within this Communications Equipment. The user
of this Technology is explicitly prohibited from
attempting to decompile, reverse engineer, or
disassemble the Object Code, or in any other way
convert the Object Code into a human-readable form.
U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,
#5,701,390, #5,715,365, #5,649,050, #5,630,011,
#5,581,656, #5,517,511, #5,491,772, #5,247,579,
#5,226,084 and #5,195,166.
How to Use This Guide
This User Guide covers the basic operation of the
MOTOTRBO Mobiles.
However, your dealer or system administrator may
have customized your radio for your specific needs.
Check with your dealer or system administrator for
more information.
Throughout this publication, the icons described next
are used to indicate features supported in either the
conventional Analog mode or conventional Digital
mode:
Indicates a conventional Analog ModeOnly feature.
Indicates a conventional Digital ModeOnly feature.
Conventional Analog Mode-Only features are not
available in Connect Plus mode of operation. See
Connect Plus Operations on page 52 for more
information.
For features that are available in a conventional multisite mode, see IP Site Connect on page 22 for more
information.
Selected features are also available on the single-site
trunking mode, Capacity Plus. See Capacity Plus on
page 22 for more information.
Selected features are also available in the multi-site
trunking mode, Linked Capacity Plus. See Linked
Capacity Plus on page 23 for more information.
What Your Dealer/System Administrator Can
Tell You
You can consult your dealer or system administrator
about the following:
•
•
For features that are available in both conventional
Analog and Digital modes, no icon is shown.
Getting Started
Getting Started
•
Is your radio programmed with any preset
conventional channels?
Which buttons have been programmed to access
other features?
What optional accessories may suit your needs?
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•
Getting Started
•
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What are the best radio usage practices for
effective communication?
What maintenance procedures will help promote
longer radio life?
Powering Up the Radio
Press the On/Off Button ( ) briefly.
The green LED blinks and the numeric display screen
lights up.
A
A brief tone sounds, indicating that the power up test
is successful.
Note: There is no power up tone if the radio tones/
alerts function is disabled (see Turning the Radio
Tones/Alerts On or Off on page 49).
Note: Your radio may take up to 7 seconds to
completely turn off.
Preparing Your Radio for Use
Preparing Your Radio for Use
Adjusting the Volume
To increase the volume, turn the Volume/Channel
Knob ( ) clockwise.
To decrease the volume, turn this knob
counterclockwise.
Note: Your radio can be programmed to have a
minimum volume offset where the volume level
cannot be lowered past the programmed minimum
volume. Check with your dealer or system
administrator for more information.
A
P1
If your radio does not power up, contact your dealer.
To turn off the radio, press and hold the On/Off
Button.
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English
4
5
6
7
Identifying Radio Controls
Radio Controls
1
2
3
Speaker
Front Programmable Buttons[1]
Accessory Connector
LED Indicators
Using the Volume/Channel Knob
The Volume/Channel Knob can be programmed as
dual purpose for both volume and channel or as a
volume-only control.
To adjust the volume, see Adjusting the Volume on
page 13.
Identifying Radio Controls
P1
7 6
P2
P3
P4
5
1 On/Off/Information Button
2 Volume/Channel Knob
3 Display
14
1
These buttons are programmable.
English
4
To change channels, enter the channel selection
state. Push and hold the knob until you see the
display blinking, then turn the knob to the required
channel. The display continues blinking until you exit
the channel selection state.
To exit the channel selection state, do one of the
following:
•
•
Push the Volume/Channel Knob again.
Wait for the menu timer to expire.
Non-Connect Plus Operations
Non-Connect Plus Operations
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Additional Radio Controls in Non-Connect Plus Mode
Additional Radio Controls in NonConnect Plus Mode
Push-To-Talk (PTT) Button
The PTT button on the side of the radio ( ) serves
two basic purposes:
A
•
While a call is not in progress, the PTT button is
used to make a new call (see Making a Radio Call
on page 28).
If the Talk Permit Tone or the PTT Sidetone is
enabled, wait until the short alert tone ends before
talking.
During a call, if the Channel Free Indication feature
is enabled on your radio (programmed by your
dealer), you will hear a short alert tone the moment
the target radio (the radio that is receiving your call)
releases the PTT button, indicating the channel is
free for you to respond.
You will also hear a continuous talk prohibit tone, if
your call is interrupted, indicating that you should
release the PTT button, for example when the radio
receives an Emergency Call.
•
While a call is in progress, the PTT button allows
the radio to transmit to other radios in the call.
Press and hold down PTT button to talk. Release
the PTT button to listen.
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The microphone is activated when the PTT button
is pressed.
Programmable Buttons
Your dealer can program the programmable buttons
as shortcuts to radio functions depending on the
duration of a button press:
•
Short press – Pressing and releasing rapidly.
•
Long press – Pressing and holding for the
programmed duration.
Hold down – Keeping the button pressed.
Note: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 37 for
more information on the programmed duration of the
Emergency button.
Assignable Radio Functions
Bluetooth® Audio
Switch
Toggles audio routing
between internal radio
speaker and external
Bluetooth-enabled accessory.
Emergency
Depending on the
programming, initiates or
cancels an emergency.
Ext PA On/Off
Toggles the audio routing
between the connected public
address (PA) loudspeaker
amplifier and the radio’s
internal public address (PA)
system.
Manual Site
Roam[2]
Starts the manual site search.
Mic AGC On/Off
Toggles the internal
microphone automatic gain
control (AGC) on or off.
Monitor
Monitors a selected channel
for activity.
Notifications
Provides direct access to the
Notifications list.
Nuisance Channel
Delete[2]
Temporarily removes an
unwanted channel, except for
the Selected Channel, from
the scan list. The Selected
Channel refers to the user’s
selected zone/channel
combination from which scan
is initiated.
Additional Radio Controls in Non-Connect Plus Mode
•
One Touch Access Directly initiates a predefined
Private, Phone or Group Call,
a Call Alert or a Quick Text
message.
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Additional Radio Controls in Non-Connect Plus Mode
Option Board
Feature
Toggles option board
feature(s) on or off for option
board-enabled channels.
PA On/Off
Toggles the radio’s internal
public address (PA) system
on or off.
Permanent Monitor Monitors a selected channel
for all radio traffic until
function is disabled.
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Phone Exit
Ends a Phone Call.
Privacy
Toggles privacy on or off.
Repeater/
Talkaround[2]
Toggles between using a
repeater and communicating
directly with another radio.
Scan[2]
Toggles scan on or off.
Site Info
Plays site announcement
voice messages for the
current site (this function is
unavailable when Voice
Announcement is disabled).
Site Lock On/Off[2]
When toggled on, the radio
searches the current site only.
When toggled off, the radio
searches other sites in
addition to the current site.
Status
Selects the status list menu.
Telemetry Control
Controls the Output Pin on a
local or remote radio.
Transmit Interrupt
Remote Dekey
Stops the transmission of a
remote monitored radio
without giving any indicators,
or an ongoing interruptible call
to free the channel.
Voice
Plays zone and channel
Announcement for announcement voice
Channel
messages for the current
channel. This function is
unavailable when Voice
Announcement is disabled.
Voice
Announcement
On/Off
Toggles voice announcement
on or off.
Voice Operating
Transmission
(VOX)
Toggles VOX on or off.
Allows selection from a list of
zones.
Assignable Settings or Utility Functions
All Tones/
Alerts
Toggles all tones and alerts on or
off.
Channel Up/
Down
Depending on the programming,
changes channel to previous or
next channel.
Power Level
Toggles transmit power level
between high and low.
Squelch
Toggles squelch level between
tight and normal.
A
Blinking red
Radio is transmitting at low
battery condition, receiving
an emergency
transmission, has failed
the self-test upon powering
up, or has moved out of
range if radio is configured
with Auto-Range
Transponder System.
Solid yellow
Radio is monitoring a
conventional channel.
Blinking yellow
Radio is scanning for
activity or receiving a Call
Identifying Status Indicators
LED Indicator
The LED indicator ( ) shows the operational status of
your radio.
2
Additional Radio Controls in Non-Connect Plus Mode
Zone
Not applicable in Capacity Plus and Linked Capacity Plus
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Additional Radio Controls in Non-Connect Plus Mode
Alert, flexible receive list is
enabled or all local Linked
Capacity Plus channels
are busy.
Double blinking
yellow
Solid green
Blinking green
Radio is no longer
connected to the repeater
while in Capacity Plus or
Linked Capacity Plus; all
Capacity Plus or Linked
Capacity Plus channels
are currently busy.
Radio is powering up or
transmitting.
Radio is powering up,
receiving a non-privacyenabled call or data, or
detecting activity, or
retrieving Over-the-Air
Programming
transmissions over the air.
Double blinking green Radio is receiving a
privacy-enabled call or
data.
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Note: While in conventional mode, when the LED
blinks green, it indicates the radio detects activity
over the air. Due to the nature of the digital protocol,
this activity may or may not affect the radio's
programmed channel.
For Capacity Plus and Linked Capacity Plus, there is
no LED indication when the radio is detecting activity
over the air.
Upon a PTT button press, if the radio is programmed
for polite operation, the radio automatically
determines whether a transmission is permitted via a
Talk Permit or a Talk Denial tone.
Audio Tones
Audio tones provide you with audible indications of
the status, or response to data received on the radio.
Continuous Tone
A monotone sound.
Sounds continuously
until termination.
Periodic Tone
Sounds periodically
depending on the
duration set by the radio.
Tone starts, stops, and
repeats itself.
A single tone that
repeats itself until it is
terminated by the user.
Momentary Tone
Sounds only once for a
short period of time
defined by the radio.
•
Programmed Channel Up or Channel Down
buttons.
Additional Radio Controls in Non-Connect Plus Mode
Repetitive Tone
A
Indicator Tones
High pitched tone
Low pitched tone
P1
P2
P3
Positive Indicator Tone
Negative Indicator Tone
Switching Between Conventional Analog and
Digital Mode
Each channel in your radio can be configured as a
conventional analog or conventional digital channel.
To switch between an analog or a digital channel, use
the
•
Volume/Channel Knob ( ).
When switching from digital to analog mode, certain
features are unavailable.
Your radio also has features available in both analog
and digital mode. However, the minor differences in
the way each feature works does not affect the
performance of your radio.
Note: Your radio also switches between digital and
analog modes during a dual mode scan (see Scan on
page 34).
To use the programmed Channel Up or Channel
Down buttons, press Channel Up or Channel Down
to select the required channel.
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IP Site Connect
Additional Radio Controls in Non-Connect Plus Mode
This feature allows your radio to extend conventional
communication beyond the reach of a single site, by
connecting to different available sites which are
connected via an Internet Protocol (IP) network.
When the radio moves out of range from one site and
into the range of another, it connects to the new site's
repeater to send or receive calls/data transmissions.
Depending on your settings, this is done
automatically or manually.
If the radio is set to do this automatically, it scans
through all available sites when the signal from the
current site is weak or when the radio is unable to
detect any signal from the current site. It then locks
on to the repeater with the strongest Received Signal
Strength Indicator (RSSI) value.
Channels with this feature enabled can be added to a
particular roam list. The radio searches the channel(s)
in the roam list during the automatic roam operation
to locate the best site.
A roam list supports a maximum of 16 channels
(including the Selected Channel).
Note: You cannot manually add or delete an entry to
the roam list. Check with your dealer or system
administrator for more information.
Capacity Plus
Capacity Plus is a single-site trunking configuration of
the MOTOTRBO radio system, which uses a pool of
channels to support hundreds of users and up to 254
Groups. This feature allows your radio to efficiently
utilize the available number of programmed channels
while in Repeater Mode.
In a manual site search, the radio searches for the
next site in the roam list that is currently in range (but
which may not have the strongest signal) and locks
on to it.
You hear a negative indicator tone if you try to access
a feature not applicable to Capacity Plus via a
programmable button press.
Note: Each channel can only have either Scan or
Roam enabled, not both at the same time.
Your radio also has features that are available in
conventional digital mode, IP Site Connect, Capacity
Plus and Linked Capacity Plus. However, the minor
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Check with your dealer or system administrator for
more information on this configuration.
Linked Capacity Plus
Linked Capacity Plus is a multi-site multi-channel
trunking configuration of the MOTOTRBO radio
system, combining the best of both Capacity Plus and
IP Site Connect configurations.
Linked Capacity Plus allows your radio to extend
trunking communication beyond the reach of a single
site, by connecting to different available sites which
are connected via an Internet Protocol (IP) network. It
also provides an increase in capacity by efficiently
utilizing the combined available number of
programmed channels supported by each of the
available sites.
When the radio moves out of range from one site and
into the range of another, it connects to the new site's
repeater to send or receive calls/data transmissions.
Depending on your settings, this is done
automatically or manually.
If the radio is set to do this automatically, it scans
through all available sites when the signal from the
current site is weak or when the radio is unable to
detect any signal from the current site. It then locks
on to the repeater with the strongest Received Signal
Strength Indicator (RSSI) value.
Additional Radio Controls in Non-Connect Plus Mode
differences in the way each feature works does not
affect the performance of your radio.
In a manual site search, the radio searches for the
next site in the roam list that is currently in range (but
which may not have the strongest signal) and locks
on to it.
Any channel with Linked Capacity Plus enabled can
be added to a particular roam list. The radio searches
these channels during the automatic roam operation
to locate the best site.
Note: You cannot manually add or delete an entry to
the roam list. Check with your dealer or system
administrator for more information.
Similar to Capacity Plus, icons of features not
applicable to Linked Capacity Plus are not available
in the menu. You hear a negative indicator tone if you
try to access a feature not applicable to Linked
Capacity Plus via a programmable button press.
Check with your dealer or system administrator for
more information on this configuration.
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Making and Receiving Calls in Non-Connect Plus Mode
Making and Receiving Calls in NonConnect Plus Mode
A zone is a group of channels. Your radio supports up
to 2 zones, with a maximum of 32 channels per zone.
1 Press the programmed Zone button.
2 You hear a tone indicating the Zone change.
Zone Change
Positive Indicator Radio has switched from
Tone
Zone 1 to Zone 2.
Negative
Indicator Tone
Radio has switched from
Zone 2 to Zone 1.
Selecting a Channel
Transmissions are sent and received on a channel.
Depending on your radio’s configuration, each
channel may have been programmed differently to
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Select a channel by using:
•
•
Selecting a Zone
Tone
support different groups of users or supplied with
different features.
•
Volume/Channel Knob.
The programmed Channel Up or Channel
Down buttons.
The programmed One Touch Access button.
Receiving and Responding to a Radio Call
Once the channel, subscriber ID, or group ID is set,
you can proceed to receive and respond to calls.
The LED lights up solid green while the radio is
transmitting and blinks green when the radio is
receiving.
Note: The LED lights up solid green while the radio is
transmitting and blinks greenrapidly when the radio is
receiving a privacy-enabled call.
To unscramble a privacy-enabled call, your radio
must have the same Privacy Key, OR the same Key
Value and Key ID (programmed by your dealer), as
the transmitting radio (the radio you are receiving the
call from).
Receiving and Responding to a Group Call
To receive a call from a group of users, your radio
must be configured as part of that group.
The LED blinks green. Your radio unmutes and the
incoming call sounds through the radio's speaker.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
•
•
If the Channel Free Indication feature is
enabled, you hear a short alert tone the
moment the transmitting radio releases the
PTT button, indicating the channel is free for
you to respond. Press the PTT button to
respond.
If the Voice Interrupt feature is enabled,
press the PTT button to stop the current call
from the transmitting radio and free the channel
for you to talk/respond.
•
•
The Talk Permit Tone.
The PTT Sidetone.
3 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
See Making a Group Call on page 28 for details on
making a Group Call.
Receiving and Responding to a Private Call
A Private Call is a call from an individual radio to
another individual radio.
Your radio unmutes and the incoming call sounds
through the radio's speaker.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
•
The LED lights up solid green.
2 Wait for one of the following tones to finish (if
enabled), and speak clearly into the microphone.
Making and Receiving Calls in Non-Connect Plus Mode
See Privacy on page 42 for more information.
•
If the Channel Free Indication feature is
enabled, you hear a short alert tone the
moment the transmitting radio releases the
PTT button, indicating the channel is free for
you to respond. Press the PTT button to
respond.
If the Voice Interrupt feature is enabled,
press the PTT button to stop the current call
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English
Making and Receiving Calls in Non-Connect Plus Mode
from the transmitting radio and free the channel
for you to talk/respond.
The LED lights up solid green.
2 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
3 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
See Making a Private Call on page 29 for details on
making a Private Call.
Receiving an All Call
26
If the Channel Free Indication feature is enabled,
you hear a short alert tone the moment the
transmitting radio releases the PTT button, indicating
the channel is now available for use.
You cannot respond to an All Call.
Note: The radio stops receiving the All Call if you
switch to a different channel while receiving the call.
During an All Call, you will not be able to use any
programmed button functions until the call ends.
Receiving and Responding to a Selective Call
A Selective Call is a call from an individual radio to
another individual radio. It is a Private Call on an
analog system.
An All Call is a call from an individual radio to every
radio on the channel. It is used to make important
announcements requiring the user’s full attention.
When you receive a Selective Call, the LED blinks
green. Your radio unmutes and the incoming call
sounds through the radio's speaker.
When you receive an All Call, a tone sounds and the
LED blinks green.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
Your radio unmutes and the incoming call sounds
through the radio speaker.
2 Press the PTT button to respond to the call.
The LED lights up solid green.
An All Call does not wait for a predetermined time
before ending.
English
4 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
You hear a short tone.
See Making a Private Call on page 29 for details on
making a Private Call.
Receiving and Responding to a Phone Call
Note: If Phone Call capability is enabled, you are
able to respond to a Phone Call. Check with your
dealer or system administrator for more information.
Phone Call as Private Call
When you receive a Phone Call as a Private Call, the
LED blinks green. Your radio unmutes and the
incoming call sounds through the radio's speaker.
Making and Receiving Calls in Non-Connect Plus Mode
3 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
2 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
Phone Call as Group Call
When you receive a Phone Call as a Group Call, the
LED blinks green. Your radio unmutes and the
incoming call sounds through the radio's speaker.
If Phone Call capability is not enabled in your radio,
your radio mutes the call.
1 Press the PTT button to respond to the call.
The LED lights up solid green.
2 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
Phone Call as All Call
If Phone Call capability is not enabled in your radio,
your radio mutes the call.
When you receive a Phone Call as an All Call, the
LED blinks green. Your radio unmutes and the
incoming call sounds through the radio's speaker.
1 Press the PTT button to respond to the call.
The LED lights up solid green.
If Phone Call capability is not enabled in your radio,
your radio mutes the call.
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English
Making and Receiving Calls in Non-Connect Plus Mode
Note: When you receive a Phone Call as an All Call,
you can respond to the call or end the call, only if an
All Call type is assigned to the channel.
1 Press the PTT button to respond to the call.
The LED lights up solid green.
Making a Group Call
To make a call to a group of users, your radio must
be configured as part of that group.
1 Do one of the following.
•
2 Release the PTT button to listen.
•
If there is no voice activity for a predetermined period
of time, the call ends.
Making a Radio Call
After selecting your channel, you can select a
subscriber alias or ID, or group alias or ID by using:
•
The Volume/Channel Selector Knob.
Note: Your radio must have the Privacy feature
enabled on the channel to send a privacy-enabled
transmission. Only target radios with the same
Privacy Key OR the same Key Value and Key ID as
your radio will be able to unscramble the
transmission.
Note: See Privacy on page 42 for more information.
28
English
Select the channel with the active group alias
or ID. See Selecting a Channel on page 24.
Press the programmed One Touch Access
button.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
5
If the Channel Free Indication feature is
enabled, you hear a short alert tone the moment
the transmitting radio releases the PTT button,
indicating the channel is free for you to respond.
Press the PTT button to respond.
•
Making a Private Call
While you can receive and/or respond to a Private
Call initiated by an authorized individual radio, your
radio must be programmed for you to initiate a Private
Call.
There are two types of Private Calls. The first type,
where a radio presence check is performed prior to
setting up the call, while the other sets up the call
immediately.
Only one of these call types can be programmed to
your radio by your dealer.
You will hear a negative indicator tone, when you
make a Private Call via the One Touch Access
button, or the Scroll Up/Down buttons, if this feature
is not enabled.
Use the Quick Text Message or Call Alert features to
contact an individual radio. See Text Message
Features on page 42 or Call Alert Operation on
page 36 for more information.
1 Do one of the following.
•
Select the channel with the active subscriber
alias or ID. See Selecting a Channel on page
24.
Press the programmed One Touch Access
button.
Making and Receiving Calls in Non-Connect Plus Mode
If there is no voice activity for a predetermined
period of time, the call ends.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
5 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
6
If the Channel Free Indication feature is
enabled, you hear a short alert tone the moment
the transmitting radio releases the PTT button,
indicating the channel is free for you to respond.
Press the PTT button to respond.
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English
Making and Receiving Calls in Non-Connect Plus Mode
If there is no voice activity for a predetermined
period of time, the call ends. You hear a short
tone.
Making an All Call
This feature allows you to transmit to all users on the
channel. Your radio must be programmed to allow
you to use this feature.
Users on the channel cannot respond to an All Call.
1 Select the channel with the active All Call group
alias or ID. See Selecting a Channel on page 24.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for one of the following tones to finish (if
enabled), and speak clearly into the microphone.
•
•
30
English
The Talk Permit Tone.
The PTT Sidetone.
Making a Selective Call
Just like a Private Call, while you can receive and/or
respond to a Selective Call initiated by an authorized
individual radio, your radio must be programmed for
you to initiate a Selective Call.
1 Select the channel with the active subscriber alias
or ID. See Selecting a Channel on page 24.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for one of the following tones to finish (if
enabled), and speak clearly into the microphone.
•
•
The Talk Permit Tone.
The PTT Sidetone.
5 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
If the Channel Free Indication feature is
enabled, you hear a short alert tone the moment
If there is no voice activity for a predetermined
period of time, the call ends.
Making a Phone Call
Note: When you attempt to make or end a Phone
Call without the access and deaccess codes
preconfigured, the attempt fails and a negative
indicator tone sounds.
1 Press the programmed One Touch Access
button to make a Phone Call to the predefined ID.
If the entry for the One Touch Access button is
empty, a negative indicator tone sounds.
If the call-setup is successful, the DTMF tone
sounds. You hear the dialing tone of the telephone
user.
If the call-setup is unsuccessful, a negative
indicator tone sounds and the Phone Call attempt
fails. Repeat Step 1.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
Making and Receiving Calls in Non-Connect Plus Mode
the transmitting radio releases the PTT button,
indicating the channel is free for you to respond.
Press the PTT button to respond.
3 Press the PTT button to talk and release it to
listen.
4 Press the programmed Phone Exit button to end
the call.
If the end-call-setup is successful, a tone sounds
and your radio exits the Phone Call.
If the end-call-setup is unsuccessful, a negative
indicator tone sounds, and your radio returns to
the Phone Call. Repeat Step 4 or wait for the
telephone user to end the call.
Making a Private Call with a One Touch Call Button
The One Touch Call feature allows you to easily
make a Private Call to a pre-defined Private Call alias
or ID. This feature can be assigned to a short or long
programmable button press.
You can ONLY have one alias or ID assigned to a
One Touch Call button. Your radio can have multiple
One Touch Call buttons programmed.
1 Press the programmed One Touch Call button to
make a Private Call to the pre-defined Private Call
alias or ID.
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English
Making and Receiving Calls in Non-Connect Plus Mode
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
microphone” condition where the PTT button is
inadvertently pressed by the user.
3 Press the PTT button to make the call.
Your radio must be programmed to allow you to use
this feature.
The LED lights up solid green.
4 Wait for the Talk Permit Tone to finish (if enabled)
and speak clearly into the microphone.
5 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
6 If the Channel Free Indication feature is enabled,
you will hear a short alert tone the moment the
target radio releases the PTT button, indicating the
channel is free for you to respond. Press the PTT
button to respond.
If there is no voice activity for a predetermined
period of time, the call ends.
Stopping a Radio Call
32
This feature allows you to stop an ongoing Group or
Private Call to free the channel for transmission. For
example, when a radio experiences a “stuck
English
1 Press the programmed Transmit Interrupt
Remote Dekey button, while on the relevant
channel.
2 Wait for acknowledgement.
If successful, the radio sounds a positive indicator
tone, which indicates that the channel is now free.
If unsuccessful, the radio sounds a negative
indicator tone, which indicates that the radio is
unable to free the channel.
Note: Your radio sounds a negative indicator tone
until you release the PTT button, if it is transmitting
an interruptible call that is stopped via this feature.
Talkaround
You can continue to communicate when your
repeater is not operating, or when your radio is out of
the repeater’s range but within talking range of other
radios.
Making and Receiving Calls in Non-Connect Plus Mode
This is called “talkaround”.
Note: This feature is not applicable in Capacity Plus
and Linked Capacity Plus.
The Talkaround setting is retained even after
powering down.
Press the programmed Repeater/Talkaround
button.
You hear ...
Indicating ...
Positive Indicator Radio is in Talkaround mode.
Tone
Negative
Indicator Tone
Radio is in Repeater mode.
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English
Advanced Features in Non-Connect
Plus Mode
Advanced Features in Non-Connect Plus Mode
Scan Lists
Scan lists are created and assigned to individual
channels/groups. Your radio scans for voice activity
by cycling through the channel/group sequence
specified in the scan list for the current channel/
group.
Your radio can support up to 250 scan lists, with a
maximum of 16 members in a list. Each scan list
supports a mixture of both analog and digital entries.
Note: This feature is not applicable in Capacity Plus
and Linked Capacity Plus.
Scan
When you start a scan, your radio cycles through the
programmed scan list for the current channel looking
for voice activity.
The LED blinks yellow.
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English
During a dual mode scan, if you are on a digital
channel, and your radio locks onto an analog
channel, it automatically switches from digital mode to
analog mode for the duration of the call. This is also
true for the reverse.
There are two ways of initiating scan:
•
•
Main Channel Scan (Manual): Your radio scans
all the channels/groups in your scan list. On
entering scan, your radio may – depending on the
settings – automatically start on the last scanned
“active” channel/group or on the channel where
scan was initiated.
Auto Scan (Automatic): Your radio automatically
starts scanning when you select a channel/group
that has Auto Scan enabled.
Note: This feature is not applicable in Capacity Plus
and Linked Capacity Plus.
Starting and Stopping Scan
Do one of the following.
•
•
Press the programmed Scan button.
Use the Scroll Up/Down buttons or Volume/
Channel Selector Knob to select a channel
programmed with Auto Scan enabled.
The LED turns off and you hear a negative
indicator tone, when Scan is disabled.
Responding to a Transmission During a Scan
During scanning, your radio stops on a channel/group
where activity is detected. The radio stays on that
channel for a programmed time period known as
“hang time”.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
If the Channel Free Indication feature is
enabled, you hear a short alert tone the moment
the transmitting radio releases the PTT button,
indicating the channel is free for you to respond.
2 Press the PTT button during hang time.
The LED lights up solid green.
3 Release the PTT button to listen.
If you do not respond within the hang time, the
radio returns to scanning other channels/groups.
Deleting a Nuisance Channel
Advanced Features in Non-Connect Plus Mode
The LED blinks yellow and you hear a positive
indicator tone, when Scan is enabled.
If a channel continually generates unwanted calls or
noise (termed a “nuisance” channel), you can
temporarily remove the unwanted channel from the
scan list.
This capability does not apply to the channel
designated as the Selected Channel.
1 When your radio “locks on to” an unwanted or
nuisance channel, press the programmed
Nuisance Channel Delete button until you hear a
tone.
2 Release the Nuisance Channel Delete button.
The nuisance channel is deleted.
Restoring a Nuisance Channel
To restore the deleted nuisance channel, do one of
the following:
•
•
•
Turn the radio off and then power it on again.
Stop and restart a scan via the programmed Scan
button or menu.
Change the channel via the Volume/Channel
Selector Knob or Channel Up/Down buttons.
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English
Vote Scan
Advanced Features in Non-Connect Plus Mode
Vote Scan provides you with wide area coverage in
areas where there are multiple base stations
transmitting identical information on different analog
channels.
Your radio scans analog channels of multiple base
stations and performs a voting process to select the
strongest received signal. Once that is established,
your radio unmutes to transmissions from that base
station.
The LED blinks yellow .
To respond to a transmission during a Vote Scan,
follow the same procedures as Responding to a
Transmission During a Scan on page 35.
Call Indicator Settings
Escalating Alarm Tone Volume
You can program your radio to continually alert you
when a radio call remains unanswered. This is done
by automatically increasing the alarm tone volume
over time. This feature is known as Escalert.
36
English
Call Alert Operation
Call Alert paging enables you to alert a specific radio
user to call you back when they are able to do so.
This feature is accessible via a programmed One
Touch Access button.
Receiving and Responding to a Call Alert
When you receive a Call Alert page, you hear a
repetitive tone and the LED blinks yellow.
Press the PTT button within four (4) seconds of
receiving a Call Alert page to respond to the
Private Call.
Making a Call Alert with the One Touch Access Button
Press the programmed One Touch Access
button to make a Call Alert to the predefined alias
or ID.
The LED lights up solid green when your radio is
sending the Call Alert.
If the Call Alert acknowledgement is received, two
chirps sound.
Emergency Operation
An Emergency Alarm is used to indicate a critical
situation. You are able to initiate an Emergency at
any time, in any state, even when there is activity on
the current channel.
Your dealer can set the duration of a button press for
the programmed Emergency button, except for long
press, which is similar with all other buttons:
Short press Between 0.05 seconds and 0.75
seconds.
Long press Between 1.00 second and 3.75
seconds.
The Emergency button is assigned with the
Emergency On/Off feature. Check with your dealer for
the assigned operation of the Emergency button.
Note: If the short press for the Emergency button is
assigned to turn on the Emergency mode, then the
long press for the Emergency button is assigned to
exit the Emergency mode.
If the long press for the Emergency button is
assigned to turn on the Emergency mode, then the
short press for the Emergency button is assigned to
exit the Emergency mode.
Advanced Features in Non-Connect Plus Mode
If the Call Alert acknowledgement is not received,
a low-pitch tone sounds.
Your radio supports three Emergency Alarms:
•
•
•
Emergency Alarm.
Emergency Alarm with Call.
Emergency Alarm with Voice to Follow.
Note: Only ONE of the Emergency Alarms above can
be assigned to the programmed Emergency button.
In addition, each alarm has the following types:
•
•
•
Regular – Radio transmits an alarm signal and
shows audio and/or visual indicators.
Silent – Radio transmits an alarm signal without
any audio or visual indicators. Radio receives calls
without any sound through the radio’s speaker,
until you press the PTT button to initiate the call.
Silent with Voice – Radio transmits an alarm
signal without any audio or visual indicators, but
allow incoming calls to sound through the radio’s
speaker.
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English
Receiving an Emergency Alarm
Advanced Features in Non-Connect Plus Mode
When your radio receives an Emergency Alarm, a
tone sounds and the LED blinks red until you exit
the Emergency mode. Perform one of the
following actions to silence the tone:
•
•
•
Press the PTT button to call the group of radios
which received the Emergency Alarm.
Press any programmable button.
Exit Emergency mode.
Note: Your radio automatically acknowledges the
Emergency Alarm (if enabled).
Exiting Emergency Mode After Receiving the
Emergency Alarm
Exit the Emergency mode by performing one of
the following actions:
•
•
•
•
38
English
Changing the channel.
Powering down the radio.
Pressing the Emergency Off button.
Pressing the Emergency On button. This
action clears the alarm indication and initiates
an emergency transmission.
Sending an Emergency Alarm
This feature allows you to send an Emergency Alarm,
a non-voice signal, which triggers an alert indication
on a group of radios.
If your radio is set to Silent, it does not display any
audio or visual indicators during Emergency mode.
Press the programmed Emergency On button.
The LED lights up solid green.
When an Emergency Alarm acknowledgement is
received, the Emergency tone sounds and the
LED blinks green.
If your radio does not receive an Emergency
Alarm acknowledgement, and after all retries have
been exhausted, a low-pitched tone sounds.
Radio exits the Emergency Alarm mode.
Sending an Emergency Alarm with Call
This feature allows you to send an Emergency Alarm
to a group of radios. Upon acknowledgement by a
radio within the group, the group of radios can
communicate over a programmed Emergency
channel.
4 Wait for one of the following tones to finish (if
enabled), and speak clearly into the microphone.
If your radio is set to Silent with Voice, it does not
display any audio or visual indicators during
Emergency mode, but allow incoming calls to sound
through the radio’s speaker. The indicators only
appear once you press the PTT button to initiate, or
respond to, the call.
5 Release the PTT button to listen.
If the Channel Free Indication feature is
enabled, you hear a short alert tone the moment
the transmitting radio releases the PTT button,
indicating the channel is free for you to respond.
1 Press the programmed Emergency On button or
the Emergency footswitch.
The LED lights up solid green.
When an Emergency Alarm acknowledgement is
received, the Emergency tone sounds and the
LED blinks green.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press PTT button to make the call.
The LED lights up solid green.
•
•
Advanced Features in Non-Connect Plus Mode
If your radio is set to Silent, it does not display any
audio or visual indicators during Emergency mode, or
allow any received calls to sound through the radio’s
speaker, until you press the PTT button to initiate the
call.
The Talk Permit Tone.
The PTT Sidetone.
6 Press the PTT button to respond.
7 Once your call ends, press Emergency Off button
to exit the Emergency mode.
Sending an Emergency Alarm with Voice to Follow
This feature allows you to send an Emergency Alarm
to a group of radios. Your radio’s microphone is
automatically activated, allowing you to communicate
with the group of radios without pressing the PTT
button.
This activated microphone state is also known as “hot
mic”.
39
English
Advanced Features in Non-Connect Plus Mode
Note: Your radio cannot detect a non-IMPRES
microphone that is attached to the rear accessory
connector.
If your radio has Emergency Cycle Mode enabled,
repetitions of hot mic and receiving period are made
for a programmed duration.
When no microphone is detected at the specified
programmed connector, your radio checks the
alternative connector. Here, your radio gives priority
to the detected microphone. See the table for
examples.
If you press the PTT button during the programmed
receiving period, you hear a prohibit tone, indicating
that you should release the PTT button. The radio
ignores the PTT press and remains in Emergency
mode.
Type of microphone
connected to...
Front
Rear
Connector Connector
NonIMPRES
40
English
Programm Radio
ed
uses...
Connector
*
Any
Rear
microphone
Rear
microphone
Any
Nonmicrophone IMPRES
Front
Front
microphone
IMPRES
NonIMPRES
Rear
Front
microphone
NonIMPRES
IMPRES
Front
Rear
microphone
*Check with your dealer or system administrator for
more information.
Note: If you press the PTT button during hot mic, and
continue to press it after the hot mic duration expires,
the radio continues to transmit until you release the
PTT button.
If your radio is set to Silent, it does not display any
audio or visual indicators during Emergency mode, or
allow any received calls to sound through the radio’s
speaker, until the programmed hot mic transmission
period is over, and you press the PTT button.
If your radio is set to Silent with Voice, it does not
display any audio or visual indicators during
Emergency mode when you are making the call with
hot mic, but allow sound through the radio’s speaker
when the target radio responds after the programmed
hot mic transmission period is over. The indicators
only appear when you press the PTT button.
1 Press the programmed Emergency On button or
the Emergency On footswitch.
The LED lights up solid green.
2 Once a tone sounds, speak clearly into the
microphone.
When hot mic has been enabled, the radio
automatically transmits without a PTT button press
until the hot mic duration expires. While
transmitting, the LED lights up solid green.
3 The radio automatically stops transmitting when
the cycling duration between hot mic and receiving
calls expires, if Emergency Cycle Mode is
enabled.
4 Once the hot mic duration expires, the radio
automatically stops transmitting. To transmit
again, press the PTT button.
Reinitiating an Emergency Mode
Note: This feature is only applicable to the radio
sending the Emergency Alarm.
There are two instances where this can happen:
•
•
Advanced Features in Non-Connect Plus Mode
Note: If the Emergency Alarm request fails, the radio
does not retry to send the request, and enters the hot
mic state directly.
You change the channel while the radio is in
Emergency mode. This exits the Emergency
mode. If Emergency Alarm is enabled on this new
channel, the radio reinitiates Emergency.
You press the programmed Emergency On
button during an Emergency initiation/transmission
state. This causes the radio to exit this state, and
to reinitiate Emergency.
Exiting Emergency Mode After Sending the Emergency
Alarm
Your radio exits Emergency mode when one of the
following occurs:
•
•
•
Emergency Alarm acknowledgement is received
(for Emergency Alarm only).
All retries to send the alarm have been exhausted.
The Emergency Off button is pressed.
Note: If your radio is powered off, it exits the
Emergency mode. The radio will not reinitiate the
Emergency mode automatically when it is turned on
again.
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Text Message Features
Sending a Quick Text Message with the One Touch
Access Button
Advanced Features in Non-Connect Plus Mode
You can send Quick Text messages, programmed by
your dealer, via the programmable button.
Press the programmed One Touch Access
button to send a predefined Quick Text message
to a predefined alias or ID.
The LED lights up solid green.
Two chirps indicate that the message is sent.
A low-pitch tone indicates that the message
cannot be sent.
Privacy
If enabled, this feature helps to prevent
eavesdropping by unauthorized users on a channel
by the use of a software-based scrambling solution.
The signaling and user identification portions of a
transmission are not scrambled.
42
Your radio must have privacy enabled on the channel
to send a privacy-enabled transmission, although this
English
is not a necessary requirement for receiving a
transmission. While on a privacy-enabled channel,
the radio is still able to receive clear (unscrambled)
transmissions.
Your radio supports two types of privacy:
•
•
Basic Privacy.
Enhanced Privacy.
Only one of the privacy types above can be assigned
to the radio.
To unscramble a privacy-enabled call or data
transmission, your radio must be programmed to
have the same Privacy Key (for Basic Privacy), or the
same Key Value and Key ID (for Enhanced Privacy)
as the transmitting radio.
If your radio receives a scrambled call that is of a
different Privacy Key, or a different Key Value and
Key ID, you will either hear a garbled transmission
(Basic Privacy) or nothing at all (Enhanced Privacy).
The LED lights up solid green while the radio is
transmitting and blinks green rapidly when the radio is
receiving an ongoing privacy-enabled transmission.
Press the programmed Privacy button to toggle
privacy on or off.
Multi-Site Controls
These features are applicable when your current
radio channel is part of an IP Site Connect or Linked
Capacity Plus configuration.
See IP Site Connect on page 22 and Linked Capacity
Plus on page 23 for more details about these
configurations.
Starting an Automatic Site Search
Note: The radio only scans for a new site if the
current signal is weak or when the radio is unable to
detect any signal from the current site. If the RSSI
value is strong, the radio remains on the current site.
Press the programmed Site Lock On/Off button.
If the current channel is a multi-site channel with
an attached roam list and is out of range, the radio
also performs an automatic site search (site is
unlocked) during:
•
•
Advanced Features in Non-Connect Plus Mode
Note: Some radio models may not offer this Privacy
feature. Check with your dealer or system
administrator for more information.
a PTT button press.
data transmission.
A tone sounds.
The LED blinks yellow rapidly when the radio is
actively searching for a new site, and turns off
once the radio locks on to a site.
Stopping an Automatic Site Search
When your radio is actively searching for a new
site, the programmed Site Lock On/Off button to
stop automatic site search.
A tone sounds and LED turns off.
Starting a Manual Site Search
A tone sounds and the LED blinks green.
If a new site is found, a positive indicator tone
sounds and the LED turns off.
If there is no available site within range, a negative
indicator tone sounds and the LED turns off.
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Lone Worker
Advanced Features in Non-Connect Plus Mode
This feature raises an emergency if there is no user
activity, such as any radio button press or activation
of the channel selector, for a predefined time.
Before raising the emergency, when the inactivity
timer expires, the radio warns the user via an audio
indicator.
If there is still no acknowledgement by the user
before the predefined reminder timer expires, the
radio initiates an Emergency Alarm.
Only one of the following Emergency Alarms can be
assigned to this feature:
•
•
•
Emergency Alarm.
Emergency Alarm with Call.
Emergency Alarm with Voice to Follow.
The radio remains in the emergency state allowing
voice messages to proceed until action is taken. See
Emergency Operation on page 37 on ways to exit
Emergency.
44
Note: This feature is limited to radios with this
function enabled. Check with your dealer or system
administrator for more information.
English
Password Lock Features
If enabled, this feature only allows you access your
radio if the correct password is entered upon
powering up.
Accessing the Radio from Password
1 Power up your radio.
You hear a continuous tone.
2 Use the Volume/Channel Selector Knob to enter
the first digit of the password.Press and hold the
Volume/Channel Knob to move to the next digit.
Enter the remaining digits of the password in the
same manner.
3 When the last digit of the four-digit password is
entered, your radio automatically checks the
validity of the password.
You hear a positive indicator tone for every digit
entered.
If the password is correct, your radio proceeds to
power up. See Powering Up the Radio on page
13.
Bluetooth Operation
After the third incorrect password, your radio
enters into locked state. A tone sounds and the
LED double blinks yellow.
Note: If disabled via the CPS, all Bluetooth-related
features are disabled and the Bluetooth device
database is erased.
Your radio enters into locked state for 15 minutes,
and responds to inputs from On/Off Button only.
This feature allows you to use your radio with a
Bluetooth-enabled device (accessory) via a wireless
Bluetooth connection. Your radio supports both
Motorola and COTS (Commercially available Off-TheShelf) Bluetooth-enabled devices.
Note: The radio is unable to receive any call,
including emergency calls, in locked state.
The use of Emergency footswitch cancels out
password input to access radio.
Unlocking the Radio from Locked State
1 If your radio was powered down after being in the
locked state, power up the radio.
A tone sounds and the LED double blinks yellow.
2 Wait for 15 minutes.
Your radio restarts the 15 minutes timer for locked
state when you power up.
3 Repeat Steps 1 and 2 in Accessing the Radio from
Password on page 44.
Advanced Features in Non-Connect Plus Mode
If the password is incorrect, you hear a continuous
tone.
Bluetooth operates within a range of 10 meters (32
feet) line of sight. This is an unobstructed path
between your radio and your Bluetooth-enabled
device.
It is not recommended that you leave your radio
behind and expect your Bluetooth-enabled device to
work with a high degree of reliability when they are
separated.
At the fringe areas of reception, both voice and tone
quality will start to sound “garbled” or “broken”. To
correct this problem, simply position your radio and
Bluetooth-enabled device closer to each other (within
the 10-meter/32 feet defined range) to re-establish
clear audio reception. Your radio’s Bluetooth function
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has a maximum power of 2.5 mW (4 dBm) at the 10meter/32 feet range.
Advanced Features in Non-Connect Plus Mode
Your radio can support up to 3 simultaneous
Bluetooth connections with Bluetooth-enabled
devices of unique types. For example, a headset, a
scanner, and a PTT-Only Device (POD). Multiple
connections with Bluetooth-enabled devices of the
same type are not supported.
Refer to your respective Bluetooth-enabled device’s
user manual for more details on your Bluetoothenabled device’s full capabilities.
Finding and Connecting to a Bluetooth Device
Do not turn off your Bluetooth-enabled device during
the finding and connecting operation as this cancels
the operation.
1 Turn on your Bluetooth-enabled device and place
it in pairing mode. Refer to respective Bluetoothenabled device’s user manual.
2 On your radio, press the programmed Bluetooth
Connect button. A tone sounds and LED blinks
yellow.
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3 Your Bluetooth-enabled device may require
additional steps to complete the pairing. Refer to
respective Bluetooth-enabled device’s user
manual.
If successful, a positive indicator tone sounds.
If unsuccessful, a negative indicator tone sounds.
Disconnecting from a Bluetooth Device
On your radio, press the programmed Bluetooth
Disconnect button.
A positive indicator tone sounds when disconnected.
Switching Audio Route between Internal Radio Speaker
and Bluetooth Device
You can toggle audio routing between internal radio
speaker and external Bluetooth-enabled accessory.
Press the programmed Bluetooth Audio Switch
button.
A tone sounds when the audio route has switched.
ARTS is an analog-only feature designed to inform
you when your radio is out-of-range of other ARTSequipped radios.
ARTS-equipped radios transmit or receive signals
periodically to confirm that they are within range of
each other. Your dealer can program your radio to
transmit or receive the ARTS signal.
Your radio provides indications of states as follows:
•
•
•
First-Time Alert – A tone sounds.
ARTS-in-Range Alert – A tone sounds, if
programmed.
ARTS-Out-of-Range Alert – A tone sounds, the
LED rapidly blinks red.
Over-the-Air-Programming (OTAP)
Your radio can be updated by your dealer remotely,
via OTAP, without needing to be physically
connected. Additionally, some settings can also be
configured via OTAP.
While undergoing OTAP, the LED blinks green.
Note: When the radio is receiving high volume data,
the High Volume Data icon appears and channel is
busy. A PTT button press at this time may cause a
negative tone to sound.
Advanced Features in Non-Connect Plus Mode
Auto-Range Transponder System (ARTS)
Once the programming is complete, a tone sounds,
and your radio restarts (powers off and on again).
Utilities
Setting the Squelch Level
You can adjust your radio's squelch level to filter out
unwanted calls with low signal strength or channels
that have a higher than normal background noise.
Normal Squelch is the default. Tight Squelch filters
out (unwanted) calls and/or background noise;
however, calls from remote locations may also be
filtered out.
Press the programmed Squelch button.
Tone heard ...
Radio operating in ...
Positive Indicator tone
Tight Squelch
Negative Indicator tone Normal Squelch
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Setting the Power Level
You can customize your radio’s power setting to high
or low for each channel.
Advanced Features in Non-Connect Plus Mode
High enables communication with radios located at a
considerable distance from you. Low enables
communication with radios in closer proximity.
Press the programmed Power Level button.
Tone heard ...
Radio transmitting
at ...
Positive Indicator tone
Low Power
Turning the Voice Operating Transmission (VOX)
Feature On or Off
This feature allows you to initiate a hands-free voice
activated call on a programmed channel. The radio
automatically transmits, for a programmed period,
whenever the microphone on the VOX-capable
accessory detects voice.
Pressing the PTT button during radio operation will
disable VOX. To re-enable VOX, do one of the
following:
•
•
Negative Indicator tone High Power
Turning the Option Board Feature(s) On or Off
A channel can support up to 6 option board features.
Refer to your dealer or system administrator for more
information.
Press the programmed Option Board Feature
button to toggle the feature on or off.
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English
•
•
Turn the radio off and power it on again.
Change the channel via the Scroll Up/Down
buttons.
Change the channel via Volume/Channel Knob.
Press the programmed VOX button to toggle the
feature on or off.
If the Talk Permit Tone feature is enabled, use a
trigger word to initiate the call. Wait for the Talk
Permit Tone to finish before speaking clearly into the
microphone.
Note: Turning this feature on or off is limited to radios
with this function enabled. Check with your dealer or
system administrator for more information.
You can enable and disable all radio tones and alerts
(except for the incoming Emergency alert tone) if
needed.
Press the programmed All Tones/Alerts button.
Tone heard ...
Indication
Positive Indicator tone
All tones and alerts are
ON.
Negative Indicator tone All tones and alerts are
OFF.
Turning Horns/Lights On or Off
This feature needs to be installed through your radio’s
rear accessory connector by your dealer.
Your radio is able to notify you of an incoming call via
the horns and lights feature. When activated, an
incoming call sounds your vehicle's horn and turns on
its lights.
Press the programmed Horns/Lights button to toggle
horns and light feature on or off.
Press the programmed Horns/Lights button.
Tone heard ...
Radio indicating
that ...
Positive Indicator tone
Horns and Lights
feature is on.
Advanced Features in Non-Connect Plus Mode
Turning the Radio Tones/Alerts On or Off
Negative Indicator tone Horns and Lights
feature is off.
Turning the Public Address System On or Off
You can enable and disable the radio’s internal public
address (PA) system.
Press the programmed PA On/Off button to toggle
the feature on or off.
Turning the External Public Address System On or Off
You can enable or disable the audio routing between
the connected public address (PA) loudspeaker
amplifier and the radio’s internal public address (PA)
system.
Press the programmed Ext PA On/Off button to
toggle the feature on or off.
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Turning the Voice Announcement On or Off
Advanced Features in Non-Connect Plus Mode
This feature enables the radio to audibly indicate the
current Zone or Channel the user has assigned, or
programmable button press. This audio indicator can
be customized per customer requirements.
Press the programmed Voice Announcement
button.
Setting the Text-to-Speech Feature
Note: The Text-to-Speech feature can only be
enabled in MOTOTRBO Customer Programming
Software. If enabled, the Voice Announcement
feature is automatically disabled, and vice versa.
Check with your dealer or system administrator for
more information.
This feature enables the radio to audibly indicate the
content of the most recent received text message.
Press the programmed Text-to-Speech button to
listen to the received text message.
Intelligent Audio
Your radio can automatically adjust its audio volume
to overcome background noise in the environment,
inclusive of all stationary and non-stationary noise
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sources. This feature is a Receive-only feature and
does not affect Transmit audio.
Press the programmed Intelligent Audio button.
Note: This feature is not applicable during a
Bluetooth session.
Turning the Acoustic Feedback Suppressor Feature On
or Off
This feature allows you to minimize acoustic feedback
in received calls.
Press the programmed Acoustic Feedback
Suppressor button.
You hear a positive indicator tone, indicating that
Acoustic Feedback Suppressor is now enabled.
You hear a negative indicator tone, indicating that the
radio is unable to activate Acoustic Feedback
Suppressor.
Turning Trill Enhancement On or Off
You can enable this feature when you are speaking in
a language that contains many words with alveolar
trill (rolling “R”) pronunciations. Press the
Advanced Features in Non-Connect Plus Mode
programmed Trill Enhancement On/Off button to
toggle trill enhancement on or off.
Turning the Global Positioning System (GPS) On or Off
GPS is a satellite navigation system that determines
the radio’s precise location.
Note: Selected radio models may offer GPS and
Global Navigation Satellite System (GNSS).
Press the programmed GPS button to toggle the
feature on or off.
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Connect Plus Operations
Connect Plus Operations
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Push-To-Talk (PTT) Button
The PTT button on the side of the radio ( ) serves
two basic purposes:
•
If the Talk Permit Tone is enabled, wait until the short
alert tone ends before talking.
Programmable Buttons
Your dealer can program the programmable buttons
as shortcuts to radio functions depending on the
duration of a button press:
A
•
•
•
•
The microphone is activated when the PTT button
is pressed.
While a call is not in progress, the PTT button is
used to make a new call (see Making a Radio Call
on page 61).
Additional Radio Controls in Connect Plus Mode
Additional Radio Controls in Connect
Plus Mode
While a call is in progress, the PTT button allows
the radio to transmit to other radios in the call.
Press and hold down PTT button to talk. Release
the PTT button to listen.
Short press – Pressing and releasing rapidly.
Long press – Pressing and holding for the
programmed duration.
Hold down – Keeping the button pressed.
Note: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 69 for
more information on the programmed duration of the
Emergency button.
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Assignable Radio Functions
Additional Radio Controls in Connect Plus Mode
Bluetooth® Audio
Switch
Toggles audio routing
between internal radio
speaker and external
Bluetooth-enabled accessory.
Horns/Lights
Toggles horns and lights
feature on or off.
Intelligent Audio
Toggles intelligent audio on or
off.
Mic AGC On/Off
Toggles the internal
microphone automatic gain
control (AGC) on or off.
Bluetooth Connect Initiates a Bluetooth find-andconnect operation.
Bluetooth
Disconnect
Terminates all existing
Bluetooth connections
between your radio and any
Bluetooth-enabled devices.
Bluetooth
Discoverable
Enables your radio to enter
Bluetooth Discoverable Mode.
Busy Queue
Cancellation
Exits the busy mode when a
non-Emergency call in the
Busy Queue was initiated.
Emergency calls, once
accepted into the Busy
Queue, cannot be cancelled.
Emergency On/Off Depending on the
programming, initiates or
cancels an emergency.
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One Touch Access Directly initiates a predefined
Private Call, a Call Alert or a
Quick Text message.
Phone Exit
Ends a Phone Call.
Privacy
Toggles privacy on or off.
Roam Request
Requests to search for a
different site.
Scan
Toggles scan on or off.
Site Lock On/Off
When toggled on, the radio
searches the current site only.
When toggled off, the radio
searches other sites in
addition to the current site.
Voice
Announcement
On/Off
Toggles voice announcement
on or off.
Zone Toggle
Allows radio user to toggle
between Zone 1 and Zone 2.
Assignable Settings or Utility Functions
AF Suppressor
Toggles the Acoustic Feedback
Suppressor feature on or off.
All Tones/Alerts
Toggles all tones and alerts on
or off.
Backlight
Brightness
Adjusts the brightness level.
Channel Up/
Down
Depending on the
programming, changes channel
to previous or next channel.
Global
Positioning
System (GPS)
Toggles the satellite navigation
system on or off.
Power Level
Toggles transmit power level
between high and low.
Unassigned
Indicates that the button
function has not yet been
assigned.
Additional Radio Controls in Connect Plus Mode
Voice
Plays zone and channel
Announcement for announcement voice
Channel
messages for the current
channel. This function is
unavailable when Voice
Announcement is disabled.
Identifying Status Indicators in Connect Plus
Mode
LED Indicator
The LED indicator ( ) shows the operational status of
your radio.
A
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Additional Radio Controls in Connect Plus Mode
Blinking red Radio is transmitting at low battery
condition, receiving an emergency
transmission or has failed the selftest upon powering up, or has
moved out of range if radio is
configured with Auto-Range
Transponder System.
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Rapidly
blinking red
Radio is receiving over-the-air file
transfer (Option Board firmware file,
Network Frequency file or Option
Board Codeplug file) or upgrading to
a new Option Board firmware file.
Blinking
green and
yellow
Radio is receiving a Call Alert,
received a text message or Scan is
enabled and is receiving activity.
Solid green
Radio is powering up or transmitting.
Blinking
green
Radio is powering up, receiving a
non-privacy- enabled call or data.
Double
blinking
green
Radio is receiving a privacy-enabled
call.
Note: Upon a PTT button press, if the radio is
programmed for polite operation, the radio
automatically determines whether a transmission is
permitted via a Talk Permit or a Talk Denial tone.
Indicator Tones
High pitched tone
Low pitched tone
Solid yellow Radio is in Bluetooth Discoverable
Mode.
Positive Indicator Tone
Double
blinking
yellow
Radio is actively searching for a new
site.
Negative Indicator Tone
Blinking
yellow
Radio is receiving a Call Alert or
Scan is enabled and is idle (radio will
remain muted to any activity).
Audio Tones
Audio tones provide you with audible indications of
the status, or response to data received on the radio.
A monotone sound.
Sounds continuously
until termination.
Periodic Tone
Sounds periodically
depending on the
duration set by the radio.
Tone starts, stops, and
repeats itself.
Repetitive Tone
A single tone that
repeats itself until it is
terminated by the user.
Momentary Tone
Sounds only once for a
short period of time
defined by the radio.
what features are available while operating in nonConnect Plus zones.
Additional Radio Controls in Connect Plus Mode
Continuous Tone
Switching Between Connect Plus and NonConnect Plus Modes
To switch to a non-Connect Plus mode, you must
change to another zone, if programmed by your
dealer or system administrator. Check with your
dealer or system administrator to see if your radio has
been programmed with non-Connect Plus zones, and
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Press the programmed Roam Request button.
You hear a tone, indicating the radio has switched
to a new site.
Making and Receiving Calls in Connect Plus Mode
Making and Receiving Calls in Connect
Plus Mode
Selecting a Site
A site provides coverage for a specific area. A
Connect Plus site has a site controller and a
maximum of 15 repeaters. In a multi-site network, the
Connect Plus radio will automatically search for a new
site when the signal level from the current site drops
to an unacceptable level.
Site Lock On/Off
When toggled on, the radio searches the current site
only. When toggled off, the radio searches other sites
in addition to the current site.
Press the programmed Site Lock button.
•
•
Roam Request
A Roam Request tells the radio to search for a
different site, even if the signal from the current site is
acceptable.
If there are no sites available,
•
•
The radio continues to search through the list of
sites.
The radio will return to the previous site, if the
previous site is still available.
Note: This is programmed by your dealer.
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You hear a positive indicator tone, indicating
the radio has locked to the current site.
You hear a negative indicator tone, indicating
the radio is unlocked.
Selecting a Zone
The radio can be programmed with a maximum of 16
Connect Plus Zones and each Connect Plus zone
contains a maximum of 16 assignable positions on
the Channel Selector Knob.
Each assignable knob position can be used to start
one of the following voice call types:
•
Group Call
Multigroup Call
Site All Call
Private Call
Press the programmed Zone button.
Using Multiple Networks
If your radio has been programmed to use multiple
Connect Plus networks, you can select a different
network by switching to the Connect Plus zone that is
assigned to the desired network. These network-tozone assignments are configured by your dealer
through radio programming.
Selecting a Call Type
Use the Channel Selector Knob to select a call type.
This can be a Group Call, Multi-group Call, Site All
Call or Private Call, depending on how your radio is
programmed. If you change the Channel Selector
Knob to a different position (that has a call type
assigned to it), this causes the radio to re-register
with the Connect Plus site. The radio registers with
the Registration Group ID that has been programmed
for the new Channel Selector Knob position call type.
If you select a position that has no call type assigned
to it, your radio sounds a continuous tone. Your radio
does not operate when selected to an unprogrammed
channel, use the Channel Selector Knob to select a
programmed channel instead.
Making and Receiving Calls in Connect Plus Mode
•
•
•
Once the required zone is set (if you have multiple
zones in your radio), turn the programmed
Channel Selector Knob to select the call type.
Receiving and Responding to a Radio Call
Once the channel, subscriber ID or call type is set,
you can proceed to receive and respond to calls.
The LED lights up solid green while the radio is
transmitting and blinks green when the radio is
receiving.
Note: The LED lights up solid green while the radio is
transmitting and blinks green rapidly when the radio is
receiving a privacy-enabled call. To unscramble a
privacy-enabled call, your radio must have the same
Privacy Key, OR the same Key Value and Key ID
(programmed by your dealer), as the transmitting
radio (the radio you are receiving the call from).
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Note: See Privacy on page 73 for more information.
Making and Receiving Calls in Connect Plus Mode
Receiving and Responding to a Group Call
To receive a call from a group of users, your radio
must be configured as part of that group.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
The LED blinks green. Your radio unmutes and the
incoming call sounds through the radio's speaker.
2 Press the PTT button to respond to the call.
The LED lights up solid green.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
The LED lights up solid green.
3 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
2 Wait for one of the Talk Permit Tone to finish (if
enabled), and speak clearly into the microphone.
3 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
Note: See Making a Group Call on page 62 for
details on making a Group Call.
Receiving and Responding to a Private Call
60
When you receive a Private Call, the LED blinks
green. Your radio unmutes and the incoming call
sounds through the radio's speaker.
A Private Call is a call from an individual radio to
another individual radio.
English
4 Release the PTT button to listen.
If there is no voice activity for a predetermined period
of time, the call ends.
See Making a Private Call on page 62 for details on
making a Private Call.
Receiving a Site All Call
A Site All Call is a call from an individual radio to
every radio on the site. It is used to make important
announcements requiring the user’s full attention.
When you receive an Site All Call, a tone sounds and
the LED blinks green.
A Site All Call does not wait for a predetermined
period of time before ending.
You cannot respond to an Site All Call.
Note: The radio stops receiving the Site All Call if you
switch to a different channel while receiving the call.
During a Site All Call, you will not be able to use any
programmed button functions until the call ends.
Receiving an Inbound Private Phone Call
When you receive an Inbound Private Phone Call, the
LED blinks green. The radio unmutes and the
incoming private phone call sounds through the
radio's speaker.
Receiving an Inbound Phone Talkgroup Call
Making and Receiving Calls in Connect Plus Mode
Your radio unmutes and the incoming call sounds
through the radio speaker.
When you receive an Inbound Phone Talkgroup Call,
the LED blinks green. The radio unmutes and the
incoming group call sounds through the radio's
speaker.
Press the PTT button to talk and release it to
listen.
Inbound Phone Multi-Group Call
When you receive an Inbound Phone Multi-Group
Call, the LED blinks green. The radio unmutes and
the incoming multi-group call sounds through the
radio's speaker.
Making a Radio Call
1 Press and hold down PTT button to answer and
talk. Release the PTT button to listen.
After selecting your channel, you can select a
subscriber alias or ID, or group alias or ID by using:
2 Press preprogrammed Phone Exit button to end
the call.
A short feedback tone sounds.
•
•
The Channel Selector Knob.
A programmed One Touch Access button – The
One Touch Access feature allows you to make a
Private Call to a predefined ID easily. This feature
can be assigned to a short or long programmable
button press. You can ONLY have one ID
assigned to a One Touch Access button. Your
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radio can have multiple One Touch Access
buttons programmed.
Making and Receiving Calls in Connect Plus Mode
Note: Your radio must have the Privacy feature
enabled on the channel to send a privacy-enabled
transmission. Only target radios with the same Key
Value and Key ID as your radio will be able to
unscramble the transmission.
Note: See Privacy on page 73 for more information.
4 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
5 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
If there is no voice activity for a predetermined
period of time, the call ends.
Making a Private Call
Making a Call
Making a Group Call
To make a call to a group of users, your radio must
be configured as part of that group.
While you can receive and/or respond to a Private
Call initiated by an authorized individual radio, your
radio must be programmed for you to initiate a Private
Call.
1 Select the channel with the active group alias or
ID. See Selecting a Call Type on page 59.
You will hear a negative indicator tone, when you
make a Private Call via the One Touch Access
button, or the Channel Selector Knob, if this feature is
not enabled.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
1 Do one of the following.
3 Press the PTT button to make the call.
The LED lights up solid green.
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•
Select the channel with the active subscriber
alias or ID. See Selecting a Call Type on page
59.
Press the programmed One Touch Access
button.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
5 Release the PTT button to listen.
When the target radio responds, the LED blinks
green.
If there is no voice activity for a predetermined
period of time, the call ends. You hear a short
tone.
Making a Site All Call
This feature allows you to transmit to all users on the
site that are currently not engaged in another call.
Your radio must be programmed to allow you to use
this feature.
Users on the channel/site cannot respond to an Site
All Call.
Making and Receiving Calls in Connect Plus Mode
•
1 Select the channel with the active Site All Call
group alias. See Selecting a Call Type on page
59.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
Making a Multi-group Call
This feature allows you to transmit to all users on
multiple groups. Your radio must be programmed to
allow you to use this feature.
Note: Users on the groups cannot respond to a Multigroup Call.
1 Turn the Channel Selector Knob to select the
Multi-group alias or ID.
2 Press the PTT button to make the call.
The LED lights up solid green.
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Wait for the Talk Permit Tone to finish (if enabled)
and speak clearly into the microphone.
Making and Receiving Calls in Connect Plus Mode
Making a Private Call with a One Touch Call Button
The One Touch Call feature allows you to easily
make a Private Call to a pre-defined Private Call alias
or ID. This feature can be assigned to a short or long
programmable button press.
You can ONLY have one alias or ID assigned to a
One Touch Call button. Your radio can have multiple
One Touch Call buttons programmed.
1 Press the programmed One Touch Call button to
make a Private Call to the pre-defined Private Call
alias or ID.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
3 Press the PTT button to make the call.
The LED lights up solid green.
4 Wait for the Talk Permit Tone to finish (if enabled)
and speak clearly into the microphone.
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5 Release the PTT button to listen.
English
When the target radio responds, the LED blinks
green.
If there is no voice activity for a predetermined
period of time, the call ends.
Auto Fallback
Auto Fallback is a system feature that allows you to
continue to make and receive non-emergency calls
on the selected Group Contact in the event of certain
types of Connect Plus system failures.
If one of these failures occurs, your radio attempts to
roam to a different Connect Plus site. This search
process may result in your radio finding an operable
Connect Plus site, or it may result in your radio finding
a “Fallback Channel” (if your radio is enabled for Auto
Fallback). A Fallback Channel is a repeater that is
normally part of an operable Connect Plus site, but is
currently unable to communicate with either its site
controller or the Connect Plus network. In Fallback
mode, the repeater operates as a single digital
repeater. Auto Fallback Mode supports nonemergency Group Calls only. No other call types are
supported in Fallback Mode.
Indications of Auto Fallback Mode
Advanced Features in Connect Plus Mode
Advanced Features in Connect Plus
Mode
When your radio is using a Fallback channel, you
hear the intermittent “Fallback Tone” approximately
once every 15 seconds (except while transmitting).
Your radio only permits PTT on the selected Group
Contact (Group Call, Multigroup Call, or Site All Call).
It does not allow you to make other types of calls.
Making/Receiving Calls in Fallback Mode
Note: Calls are heard only by radios that are
monitoring the same Fallback channel and selected
to the same Group. Calls are not networked to other
sites or other repeaters.
Emergency voice calls or Emergency Alerts are not
available in Fallback mode. If you press the
emergency button in Fallback mode, the radio
provides an invalid key press tone.
Private (radio to radio) and Phone calls are not
available in Fallback mode. If you attempt a call to a
private contact, you will receive a denial tone. At this
point you should select a desired group contact.
Other non-supported calls include Remote Monitor,
Call Alert, Radio Check, Radio Enable, Radio
Disable, Text messaging, Location Updates, and
packet data calls.
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Advanced Features in Connect Plus Mode
Enhanced Traffic Channel Access (ETCA) is not
supported in Auto Fallback mode. If two or more radio
users press PTT at the same time (or at almost the
same time), it is possible that both radios transmit
until PTT is released. In this event, it is possible that
none of the transmissions will be understood by
receiving radios.
Making calls in Fallback mode is similar to normal
functioning. Simply select the group contact you wish
to use (using the radio’s normal channel selection
method), and then press the PTT to start your call. It
is possible that the channel may be in use already by
another group. If the channel is in use, you receive a
busy tone. You may select Group, Multi-group or Site
All Call contacts using your radio’s normal channel
selection method. While the radio is operating on the
Fallback Channel, the Multigroup operates just like
other Groups. It is only heard by radios that are
currently selected to the same Multi-group.
Returning to Normal Operation
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If the site returns to normal trunking operation while
you are in range of your Fallback repeater, your radio
automatically exits Auto Fallback mode. You hear a
registration “beep” when the radio successfully
registers. If you are in the range of an operable site
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(that is not in Fallback mode), you may press the
Roam Request button (if programmed for your radio)
to force your radio to search for and register on an
available site. If no other site is available, your radio
returns to Auto Fallback mode after searching is
complete. If you drive out of coverage of your
Fallback repeater, your radio enters Search mode.
Scan
This feature allows your radio to monitor and join calls
for groups defined in a pre-programmed scan list.
When scan is enabled, the scan icon appears on the
status bar and the LED blinks yellow when idle.
Starting and Stopping Scan
Note: This procedure turns the Scan feature On or
Off for all Connect Plus zones with the same Network
ID as your currently selected zone.
You can start and stop scanning by pressing the
programmed Scan button.
•
•
•
A tone sounds indicating that Scan has been
turned on or off.
When Scan is enabled, the tone’s pitch increases.
When Scan is disabled, the tone’s pitch
decreases.
During scanning, your radio stops on a group where
activity is detected. The radio continuously listens for
any member in the scan list when idle on the control
channel.
1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
2 Press the PTT button during hang time.
The LED lights up solid green.
3 Wait for the Talk Permit Tone to finish (if enabled),
and speak clearly into the microphone.
4 Release the PTT button to listen.
If you do not respond within the hang time, the
radio returns to scanning other groups.
Turning Scan On or Off
Note: This procedure turns the Scan feature On or
Off for all zones with the same Network ID as your
currently selected zone.
When Scan is on and you are not participating in a
call, the LED blinks green and yellow.
The procedure for turning Scan on or off depends on
how your radio is programmed. If programmed with a
Scan On/Off button, use the button to toggle the
feature on or off.
•
•
•
Advanced Features in Connect Plus Mode
Responding to a Transmission During a Scan
A tone sounds indicating that Scan has been
turned on or off.
When Scan is enabled, the tone’s pitch increases.
When Scan is disabled, the tone’s pitch
decreases.
Understanding Scan Operation
Note: If you scan into a call for a group that is not
assigned to a channel position in the currently
selected zone and you miss the call’s Hang Time,
switch to the proper zone and then select the group’s
channel position to talk back to that group.
There are some circumstances in which you can miss
calls for groups that are in your scan list. When you
miss a call for one of the following reasons, this does
not indicate a problem with your radio. This is a
normal scan operation for Connect Plus.
•
•
Scan feature is not turned on (check for LED
blinking yellow).
You are participating in a call already.
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•
No member of the scanned group is registered at
your site (Multisite systems only).
Scan Talkback
Advanced Features in Connect Plus Mode
If your radio scans into a call from the selectable
group scan list, and if the PTT button is pressed
during the scanned call, the operation of the radio
depends on whether Scan Talkback was enabled or
disabled during radio programming. For more
information on how your radio is programmed,
contact your radio dealer (or your radio system
administrator).
Scan
Talkback
Disabled
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Scan
Talkback
Enabled
The radio leaves the scanned call and
attempts to transmit on the contact for
the currently selected channel
position. After the Call Hang Time on
the currently selected contact expires,
the radio returns to the home channel
and starts the Scan Hang Time Timer.
The radio resumes group scan after its
Scan Hang Time Timer expires.
If the PTT button is pressed during the
Group Hang Time of the scanned call,
the radio attempts to transmit to the
scanned group.
Note: If you scan into a call for a group that is not
assigned to a channel position in the currently
selected zone and you miss the Hang Time of the
call, switch to the proper zone and then select the
channel position of the group to talk back to that
group.
Call Indicator Settings
Escalating Alarm Tone Volume
You can program your radio to continually alert you
when a radio call remains unanswered. This is done
by automatically increasing the alarm tone volume
over time. This feature is known as Escalert.
Call Alert Operation
Call Alert paging enables you to alert a specific radio
user to call you back when they are able to do so.
This feature is accessible via a programmed One
Touch Access button.
When you receive a Call Alert page, you hear a
repetitive tone and the LED blinks yellow.
Press the PTT button within four (4) seconds of
receiving a Call Alert page to respond to the
Private Call.
Making a Call Alert with the One Touch Access Button
Press the programmed One Touch Access
button to make a Call Alert to the predefined alias.
The LED lights up solid green when your radio is
sending the Call Alert.
If the Call Alert acknowledgement is received, a
positive indicator tone sounds.
If the Call Alert acknowledgement is not received,
a negative indicator tone sounds.
Emergency Operation
Note: If your radio is programmed for “Silent” or
“Silent with voice” emergency initiation, in most cases
it automatically exits silent operation after the
Emergency Call or Emergency Alert is finished. The
exception to this rule is when “Emergency Alert” is the
configured Emergency Mode and “Silent” is the
configured Emergency Type. If your radio is
programmed in this manner, the silent operation
continues until you cancel silent operation by
pressing PTT or the button configured for
“Emergency Off”.
Advanced Features in Connect Plus Mode
Receiving and Responding to a Call Alert
Emergency voice calls and Emergency Alerts are not
supported when operating in Connect Plus Auto
Fallback mode. For more information see the Auto
Fallback on page 65.
An Emergency Alert is used to indicate a critical
situation. You can initiate an Emergency at any time,
in any state, even when there is activity on the current
channel. Pressing the Emergency button initiates the
programmed Emergency mode. The programmed
Emergency mode may also be initiated by triggering
the optional Man Down feature. The Emergency
feature may be disabled in your radio.
Your dealer can set the duration of a button press for
the programmed Emergency button, except for long
press, which is similar with all other buttons:
Short press Between 0.05 seconds and 0.75
seconds.
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Long press Between 1.00 second and 3.75
seconds.
The Emergency button is assigned with the
Emergency On/Off feature. Check with your dealer for
the assigned operation of the Emergency button.
Advanced Features in Connect Plus Mode
•
•
If the short press for the Emergency button is
assigned to turn on the Emergency mode, then the
long press for the Emergency button is assigned
to exit the Emergency mode.
If the long press for the Emergency button is
assigned to turn on the Emergency mode, then the
short press for the Emergency button is assigned
to exit the Emergency mode.
•
Only ONE of the Emergency Modes can be assigned
to the Emergency button per zone. In addition, each
Emergency mode has the following types:
When your radio is selected to a Connect Plus zone,
it supports three Emergency modes:
•
•
•
•
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Emergency Call – You must press the PTT button
to talk on the assigned emergency time slot.
Emergency Call with Voice to Follow – For the
first transmission on the assigned emergency time
slot, the microphone is automatically unmuted and
you may talk without pressing the PTT button. The
microphone stays “hot” in this fashion for a time
period programmed into the radio. For subsequent
transmissions in the same Emergency call, you
must press the PTT button.
Emergency Alert – An Emergency Alert is not a
voice call. It is an emergency notification that is
sent to radios that are configured to receive these
alerts. The radio sends an emergency alert via the
control channel of the currently registered site.
The Emergency Alert is received by radios in the
Connect Plus network that are programmed to
receive them (no matter which network site they
are registered to).
•
Regular – Radio initiates an Emergency and
shows audio and/or visual indicators.
Silent – Radio initiates an Emergency without any
audio or visual indicators. The radio will suppress
all audio or visual indications of the Emergency
until you press the PTT button to start a voice
transmission.
Silent with Voice – The same as Silent operation,
except that the radio will also unmute for some
voice transmissions.
The radio does not show that it is receiving an
Emergency call. Respond the same way as you
would to group calls.
Initiating an Emergency Call
Note: If your radio is set to Silent, it does not display
any audio or visual indicators during Emergency
mode until you press the PTT button to initiate a voice
transmission.
If your radio is set to Silent with Voice, it does not
initially display any audio or visual indicators that the
radio is in Emergency mode. However, your radio
unmutes for the transmissions of radios responding to
your emergency. The emergency indicators only
appear once you press the PTT button to initiate a
voice transmission from your radio.
For both “Silent” and “Silent with Voice” operation, the
radio automatically exits silent operation after the
Emergency Call is finished.
1 Press the programmed Emergency button.
2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
Advanced Features in Connect Plus Mode
Responding to an Emergency Call
3 Press the PTT button to initiate a voice
transmission on the Emergency group.
When you release the PTT button, the Emergency
call continues for the time allotted for the
Emergency Call Hang Time.
If you press the PTT button during this time, the
Emergency call continues.
Initiating an Emergency Call with Voice to Follow
Your radio must be programmed for this type of
operation.
When enabled for this operation, when you press the
programmed Emergency button, and when your
radio receives the time slot assignment, the
microphone is automatically activated without
pressing the PTT button. This activated microphone
state is also known as “hot mic”. The “hot mic” applies
to the first voice transmission from your radio during
the Emergency call. For subsequent transmissions in
the same Emergency call, you must press the PTT
button.
1 Press the programmed Emergency button.
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2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)
from your mouth.
Advanced Features in Connect Plus Mode
3 The microphone remains active for the “hot mic”
time specified in your radio's codeplug
programming.
During this time, the LED lights up green.
4 Press and hold the PTT button to talk longer than
the programmed duration.
Exiting Emergency Mode
Note: If the Emergency call ends due to the
expiration of the Emergency Hang Time, but the
emergency condition is not over, press the
Emergency button again to restart the process.
If you initiate an Emergency Alert by pressing the
programmed Emergency button, your radio
automatically exits Emergency mode after receiving a
response from the Connect Plus system.
Note: If your radio is programmed for “Silent” or
“Silent with Voice”, it will not provide any audio or
visual indications that it is sending an Emergency
Alert. If programmed for “Silent”, the silent operation
continues indefinitely until you press PTT or the
button configured for “Emergency Off”. If programmed
for “Silent with Voice”, the radio automatically cancels
silent operation when the site controller broadcasts
the Emergency Alert.
If you initiate an Emergency call by pressing the
programmed Emergency button, your radio will be
assigned a channel automatically when one becomes
available. Once your radio has transmitted a
message indicating the emergency, you cannot
cancel your Emergency call. However, if you pressed
the button by accident or the emergency no longer
exists, you may wish to say this over the assigned
channel. When you release the PTT button, the
Emergency call is discontinued after the Emergency
Call Hang Time expires.
Press the orange Emergency button.
Once the Emergency Alert is successfully sent
and is being broadcast for other radios to hear, a
positive indicator tone is played.
If your radio was configured for Emergency with Voice
to Follow, use the “hot mic” period to explain your
error, then press and release the PTT button to
discontinue the transmission. The Emergency call is
Initiating an Emergency Alert
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Text Message Features
Sending a Quick Text Message with the One Touch
Access Button
Press the programmed One Touch Access
button to send a predefined Quick Text message
to a predefined alias.
The green LED lights up.
If the message is sent, a tone sounds.
If the message cannot be sent, a low tone sounds.
Privacy
If enabled, this feature helps to prevent
eavesdropping by unauthorized users on a channel
by the use of a software-based scrambling solution.
The signaling and user identification portions of a
transmission are not scrambled.
Your radio must have privacy enabled on the current
channel selector position to send a privacy-enabled
transmission, although this is not a necessary
requirement for receiving a transmission. While on a
privacy-enabled channel selector position, the radio is
still able to receive clear (unscrambled)
transmissions.
Advanced Features in Connect Plus Mode
discontinued after the Emergency Call Hang Time
expires.
Your radio supports Enhanced Privacy.
To unscramble a privacy-enabled call transmission,
your radio must be programmed to have the same
Key Value and Key ID (for Enhanced Privacy) as the
transmitting radio.
If your radio receives a scrambled call that is of a
different Key Value and Key ID, you hear nothing at
all (Enhanced Privacy).
The LED lights up solid green while the radio is
transmitting and blinks green rapidly when the radio is
receiving an ongoing privacy-enabled transmission.
You can access this feature by performing one of the
following actions:
•
Press the programmed Privacy button to toggle
privacy on or off.
Note: Some radio models may not offer this Privacy
feature. Check with your dealer or system
administrator for more information.
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Making a Privacy-Enabled (Scrambled) Call
Advanced Features in Connect Plus Mode
Toggle privacy on using the programmed privacy
button. Your radio must have the Privacy feature
enabled for the currently selected channel position to
send a privacy-enabled transmission. When privacy is
enabled for the currently selected channel position, all
voice transmissions made by your radio will be
scrambled. This includes Group Call, Multigroup Call,
talk-back during scanned calls, Site All Call,
Emergency Call, and Private Call. Only receiving
radios with the same Key Value and Key ID as your
radio will be able to unscramble the transmission.
Password Lock Features
If enabled, this feature only allows you access your
radio if the correct password is entered upon
powering up.
Accessing the Radio from Password
1 Power up the radio.
The radio sounds a continuous tone.
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2 Enter your current four-digit password by rotating
the Volume/Channel Knob to dial the number.
Press and hold the Volume/Channel Knob to move
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to the next digit. Enter the remaining digits of the
password in the same manner.
If the password is correct, the radio proceeds to
power up. See Powering Up the Radio on page
13.
If the password is incorrect, the radio sounds a
continuous tone. Repeat Step 2.
After the third incorrect password, A tone sounds
and the LED double blinks yellow. The radio
enters into locked state.
Note: The radio is unable to receive any call in
locked state. The use of Emergency footswitch
cancels password input to access the radio.
Unlocking the Radio from Locked State
1 If your radio was powered down after being in the
locked state, power up the radio.
A tone sounds and the LED double blinks yellow.
2 Wait for 15 minutes.
Your radio restarts the 15 minutes timer for locked
state when you power up.
Bluetooth Operation
Note: If disabled via the CPS, all Bluetooth-related
features are disabled and the Bluetooth device
database is erased.
This feature allows you to use your radio with a
Bluetooth-enabled device (accessory) via a wireless
Bluetooth connection. Your radio supports both
Motorola and COTS (Commercially available Off-TheShelf) Bluetooth-enabled devices.
Bluetooth operates within a range of 10 meters (32
feet) line of sight. This is an unobstructed path
between your radio and your Bluetooth-enabled
device.
It is not recommended that you leave your radio
behind and expect your Bluetooth-enabled device to
work with a high degree of reliability when they are
separated.
At the fringe areas of reception, both voice and tone
quality will start to sound “garbled” or “broken”. To
correct this problem, simply position your radio and
Bluetooth-enabled device closer to each other (within
the 10-meter/32 feet defined range) to re-establish
clear audio reception. Your radio’s Bluetooth function
has a maximum power of 2.5 mW (4 dBm) at the 10meter/32 feet range.
Advanced Features in Connect Plus Mode
3 Repeat Steps 1 and 2 in Accessing the Radio from
Password on page 74.
Your radio can support up to 4 simultaneous
Bluetooth connections with Bluetooth-enabled
devices of unique types. For example, a headset, and
a PTT-Only Device (POD). Multiple connections with
Bluetooth-enabled devices of the same type are not
supported.
Refer to your respective Bluetooth-enabled device’s
user manual for more details on your Bluetoothenabled device’s full capabilities.
Finding and Connecting to a Bluetooth Device
Do not turn off your Bluetooth-enabled device during
the finding and connecting operation as this cancels
the operation.
The radio connects to the Bluetooth-enabled device
within range with either the strongest signal strength,
or to one which it has connected to before in a prior
session.
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1 Turn on your Bluetooth-enabled device and place
it in pairing mode. Refer to respective Bluetoothenabled device’s user manual.
Advanced Features in Connect Plus Mode
2 On your radio, press the programmed Bluetooth
Connect button.
A tone sounds and LED blinks yellow.
3 Your Bluetooth-enabled device may require
additional steps to complete the pairing. Refer to
respective Bluetooth-enabled device’s user
manual.
If successful, a positive indicator tone sounds.
If unsuccessful, a negative indicator tone sounds.
Note: A pin code may be required to be programmed
in your radio before it can pair with some devices.
Contact your dealer for more information.
Disconnecting from a Bluetooth Device
On your radio, press the programmed Bluetooth
Disconnect button.
A positive indicator tone sounds when disconnected.
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Switching Audio Route between Internal Radio Speaker
and Bluetooth Device
You can toggle audio routing between internal radio
speaker and external Bluetooth-enabled accessory.
Press the programmed Bluetooth Audio Switch
button.
A tone sounds when the audio route has switched.
Utilities
Turning the Radio Tones/Alerts On or Off
You can enable and disable all radio tones and alerts
(except for the incoming Emergency alert tone) if
needed.
Press the programmed All Tones/Alerts button.
Tone heard ...
Indication
Positive Indicator tone
All tones and alerts are
ON.
Negative Indicator tone All tones and alerts are
OFF.
Turning Horns/Lights On or Off
You can customize your radio’s power setting to high
or low for each Connect Plus zone.
This feature needs to be installed through your radio’s
rear accessory connector by your dealer.
High enables communication with tower sites in
Connect Plus mode located at a considerable
distance from you. Low enables communication with
tower sites in Connect Plus mode in closer proximity.
Your radio is able to notify you of an incoming call via
the horns and lights feature. When activated, an
incoming call sounds your vehicle's horn and turns on
its lights.
Press the programmed Power Level button.
Tone heard ...
Radio transmitting
at ...
Positive Indicator tone
Low Power
Press the programmed Horns/Lights button to toggle
horns and light feature on or off.
Press the programmed Horns/Lights button.
Tone heard ...
Radio indicating
that ...
Positive Indicator tone
Horns and Lights
feature is on.
Negative Indicator tone High Power
Voice Announcement
This feature enables the radio to audibly indicate the
current Zone or Channel the user has just assigned,
or programmable button press. This audio indicator
can be customized per customer requirements.
Press the programmed Voice Announcement
button.
Advanced Features in Connect Plus Mode
Setting the Power Level
Negative Indicator tone Horns and Lights
feature is off.
Intelligent Audio
Your radio can automatically adjust its audio volume
to overcome background noise in the environment,
inclusive of all stationary and non-stationary noise
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sources. This feature is a Receive-only feature and
does not affect Transmit audio.
Press the programmed Intelligent Audio button.
Turning the Acoustic Feedback Suppressor Feature On
or Off
Advanced Features in Connect Plus Mode
This feature allows you to minimize acoustic feedback
in received calls.
Press the programmed Acoustic Feedback
Suppressor button.
You hear a positive indicator tone, indicating that
Acoustic Feedback Suppressor is now enabled.
You hear a negative indicator tone, indicating that the
radio is unable to activate Acoustic Feedback
Suppressor.
Turning the Global Positioning System (GPS) On or Off
GPS is a satellite navigation system that determines
the radio’s precise location.
Note: Selected radio models may offer GPS and
Global Navigation Satellite System (GNSS).
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Press the programmed GPS button to toggle the
feature on or off.
MOTOROLA COMMUNICATION PRODUCTS
I. WHAT THIS WARRANTY COVERS AND FOR
HOW LONG:
MOTOROLA SOLUTIONS, INC. (“MOTOROLA”)
warrants the MOTOROLA manufactured
Communication Products listed below (“Product”)
against defects in material and workmanship under
normal use and service for a period of time from the
date of purchase as scheduled below:
DM Series Digital Mobile 24 Months
Radios
Product Accessories
12 Months
MOTOROLA, at its option, will at no charge either
repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or
refund the purchase price of the Product during the
warranty period provided it is returned in accordance
with the terms of this warranty. Replaced parts or
boards are warranted for the balance of the original
Limited Warranty
applicable warranty period. All replaced parts of
Product shall become the property of MOTOROLA.
Limited Warranty
This express limited warranty is extended by
MOTOROLA to the original end user purchaser only
and is not assignable or transferable to any other
party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or
modifications to this warranty unless made in writing
and signed by an officer of MOTOROLA.
Unless made in a separate agreement between
MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation,
maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for
any ancillary equipment not furnished by MOTOROLA
which is attached to or used in connection with the
Product, or for operation of the Product with any
ancillary equipment, and all such equipment is
expressly excluded from this warranty. Because each
system which may use the Product is unique,
MOTOROLA disclaims liability for range, coverage, or
operation of the system as a whole under this
warranty.
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English
II. GENERAL PROVISIONS:
Limited Warranty
This warranty sets forth the full extent of
MOTOROLA'S responsibilities regarding the Product.
Repair, replacement or refund of the purchase price,
at MOTOROLA’s option, is the exclusive remedy.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL
MOTOROLA BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, FOR ANY LOSS OF USE, LOSS OF
TIME, INCONVENIENCE, COMMERCIAL LOSS,
LOST PROFITS OR SAVINGS OR OTHER
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE SUCH PRODUCT, TO THE
FULL EXTENT SUCH MAY BE DISCLAIMED BY
LAW.
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III. STATE LAW RIGHTS:
SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATION ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION OR EXCLUSIONS MAY
NOT APPLY.
This warranty gives specific legal rights, and there
may be other rights which may vary from state to
state.
IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date
of purchase and Product item serial number) in order
to receive warranty service and, also, deliver or send
the Product item, transportation and insurance
prepaid, to an authorized warranty service location.
Warranty service will be provided by MOTOROLA
through one of its authorized warranty service
locations. If you first contact the company which sold
you the Product (e.g., dealer or communication
service provider), it can facilitate your obtaining
warranty service. You can also call MOTOROLA at
1-800-927-2744 US/Canada.
1 Defects or damage resulting from use of the
Product in other than its normal and customary
manner.
2 Defects or damage from misuse, accident, water,
or neglect.
3 Defects or damage from improper testing,
operation, maintenance, installation, alteration,
modification, or adjustment.
4 Breakage or damage to antennas unless caused
directly by defects in material workmanship.
5 A Product subjected to unauthorized Product
modifications, disassembles or repairs (including,
without limitation, the addition to the Product of
non-MOTOROLA supplied equipment) which
adversely affect performance of the Product or
interfere with MOTOROLA's normal warranty
inspection and testing of the Product to verify any
warranty claim.
6 Product which has had the serial number removed
or made illegible.
7 Rechargeable batteries if:
8
9
10
11
any of the seals on the battery enclosure of
cells are broken or show evidence of
tampering.
• the damage or defect is caused by charging or
using the battery in equipment or service other
than the Product for which it is specified.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized
alteration of the software/firmware in the Product,
does not function in accordance with
MOTOROLA’s published specifications or the FCC
certification labeling in effect for the Product at the
time the Product was initially distributed from
MOTOROLA.
Scratches or other cosmetic damage to Product
surfaces that does not affect the operation of the
Product.
Normal and customary wear and tear.
Limited Warranty
•
V. WHAT THIS WARRANTY DOES NOT
COVER:
VI. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA will defend, at its own expense, any suit
brought against the end user purchaser to the extent
that it is based on a claim that the Product or parts
infringe a United States patent, and MOTOROLA will
pay those costs and damages finally awarded against
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the end user purchaser in any such suit which are
attributable to any such claim, but such defense and
payments are conditioned on the following:
Limited Warranty
1 that MOTOROLA will be notified promptly in
writing by such purchaser of any notice of such
claim,
2 that MOTOROLA will have sole control of the
defense of such suit and all negotiations for its
settlement or compromise, and
3 should the Product or parts become, or in
MOTOROLA’s opinion be likely to become, the
subject of a claim of infringement of a United
States patent, that such purchaser will permit
MOTOROLA, at its option and expense, either to
procure for such purchaser the right to continue
using the Product or parts or to replace or modify
the same so that it becomes non-infringing or to
grant such purchaser a credit for the Product or
parts as depreciated and accept its return. The
depreciation will be an equal amount per year over
the lifetime of the Product or parts as established
by MOTOROLA.
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MOTOROLA will have no liability with respect to any
claim of patent infringement which is based upon the
combination of the Product or parts furnished
English
hereunder with software, apparatus or devices not
furnished by MOTOROLA, nor will MOTOROLA have
any liability for the use of ancillary equipment or
software not furnished by MOTOROLA which is
attached to or used in connection with the Product.
The foregoing states the entire liability of
MOTOROLA with respect to infringement of patents
by the Product or any parts thereof.
Laws in the United States and other countries
preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software such as the
exclusive rights to reproduce in copies and distribute
copies of such MOTOROLA software. MOTOROLA
software may be used in only the Product in which
the software was originally embodied and such
software in such Product may not be replaced,
copied, distributed, modified in any way, or used to
produce any derivative thereof. No other use
including, without limitation, alteration, modification,
reproduction, distribution, or reverse engineering of
such MOTOROLA software or exercise of rights in
such MOTOROLA software is permitted. No license is
granted by implication, estoppel or otherwise under
MOTOROLA patent rights or copyrights.
Limited Warranty
VII. GOVERNING LAW:
This Warranty is governed by the laws of the State of
Illinois, U.S.A.
83
English
Motorola Solutions, Inc.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and
the Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2011–2014 Motorola Solutions, Inc. All rights reserved.
December 2014.
www.motorolasolutions.com/mototrbo
*68012003060*
68012003060-EA