ASUS Gaming Desktop PC
ROG TYTAN CG8480
User Manual
E7944
English
Third Edition
January 2013
Copyright © 2013 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
Contents
Notices........................................................................................................... 5
English
Safety information........................................................................................... 8
TV Tuner (on selected models)....................................................................... 8
Conventions used in this guide....................................................................... 9
Where to find more information...................................................................... 9
Package contents......................................................................................... 10
Chapter 1
Getting started
Welcome!.......................................................................................................11
Getting to know your computer......................................................................11
Setting up your computer.............................................................................. 16
Turning your computer ON........................................................................... 19
Chapter 2
Using Windows® 8
Starting for the first time................................................................................ 21
Using the Windows® UI................................................................................. 22
Working with Windows® apps....................................................................... 25
Other keyboard shortcuts............................................................................. 30
Turning your Desktop PC OFF..................................................................... 31
Putting your Desktop PC to sleep................................................................. 31
Entering the BIOS Setup.............................................................................. 32
Chapter 3
Connecting devices to your computer
Connecting a USB storage device................................................................ 33
Connecting microphone and speakers......................................................... 34
Connecting the Phoebus Box (with a Phoebus Sound card)........................ 37
Connecting multiple external displays.......................................................... 40
Connecting an HDTV.................................................................................... 42
Chapter 4
Using your computer
Proper posture when using your Desktop PC.............................................. 43
Using the memory card reader..................................................................... 44
Using the optical drive.................................................................................. 45
Contents
Using the ASUS ROG U9N Gaming Keyboard............................................. 46
English
Using the ASUS GX900 Gaming Mouse...................................................... 47
Using the keyboard (on selected models only)............................................. 54
Chapter 5
Connecting to the Internet
Wired connection.......................................................................................... 55
Wireless connection (on selected models only)............................................ 60
Chapter 6
Using the utilities
ASUS AI Suite II............................................................................................ 63
ASUS Easy Update...................................................................................... 73
ASUS Instant On.......................................................................................... 74
Recovering your system............................................................................... 75
Introduction to Intel® 2012 Desktop responsiveness technologies............... 78
Chapter 7
Troubleshooting
Troubleshooting............................................................................................ 91
ASUS contact information............................................................................. 98
Notices
English
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards
for protecting our environment. We believe in providing solutions for you to be able to
responsibly recycle our products, batteries, other components, as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of
Chemicals) regulatory framework, we published the chemical substances in our products at
ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference; and
•
This device must accept any interference received including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with manufacturer’s instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is required
to assure compliance with FCC regulations. Changes or modifications to this unit not
expressly approved by the party responsible for compliance could void the user’s authority
to operate this equipment.
Lithium-Ion Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
IC: Canadian Compliance Statement
English
Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS
210 of Industry Canada. This Class B device meets all the requirements of the Canadian
interference-causing equipment regulations.
This device complies with Industry Canada license exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Cut appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le
fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences et
(2) cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer
un fonctionnement non souhaité de l’appareil.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
This class B digital apparatus complies with Canadian ICES-003.
VCCI: Japan Compliance Statement
VCCI Class B Statement
KC: Korea Warning Statement
RF Equipment Notices
English
CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general public to
electromagnetic fields (0–300 GHz). This wireless device complies with the R&TTE Directive.
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency
band.
Exposure to Radio Frequency Energy
The radiated output power of the Wi-Fi technology is below the FCC radio frequency
exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner
that the potential for human contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be colocated or operated in conjunction with
any other antenna or transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
BSMI: Taiwan Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
Safety information
English
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a
clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent
and a few drops of warm water then remove any extra moisture with a dry cloth.
•
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has
been damaged.
•
DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
•
DO NOT place or drop objects on top and do not shove any foreign objects into the
Desktop PC.
•
DO NOT expose to strong magnetic or electrical fields.
•
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during
electrical storms.
•
Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the
contacts. DO NOT disassemble the battery.
•
Use this product in environments with ambient temperatures between 0˚C (32̊F) and
35˚C (95̊F).
•
DO NOT cover the vents on the Desktop PC to prevent the system from getting
overheated.
•
DO NOT use damaged power cords, accessories, or other peripherals.
•
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system.
•
Seek professional assistance before using an adapter or extension cord. These devices
could interrupt the grounding circuit.
•
Ensure that your power supply is set to the correct voltage in your area. If you are not
sure about the voltage of the electrical outlet you are using, contact your local power
company.
•
If the power supply is broken, do not try to fix it by yourself. Contact a qualified service
technician or your retailer.
TV Tuner (on selected models)
Note to CATV System Installer - This reminder is provided to call the CATV systems
installer’s attention to Section 820-93 of the National Electric Code, which provides guidelines
for proper grounding and, in particular, specify that the Coaxial cable shield be connected to
the grounding system of the building as close to the point of cable entry as practical.
Conventions used in this guide
English
To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when completing
a task.
CAUTION: Information to prevent damage to the components when completing a
task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.
Where to find more information
Refer to the following sources for additional information and for product and software
updates.
ASUS websites
The ASUS website provides updated information on ASUS hardware and software
products. Refer to the ASUS website www.asus.com.
ASUS Local Technical Support
Visit ASUS website at http://support.asus.com/contact for the contact information of
local Technical Support Engineer.
• The user manual is located in the following folder in your Desktop PC:
C:\Program Files(X86)\ASUS\eManual
Package contents
English
ASUS ROG TYTAN CG8480
Gaming Desktop PC
Keyboard x1
Mouse x1
Installation Guide
Power cord x1
Installation Guide x1
Warranty card x1
Nero 12 burning software DVD
x1 (Optional)
Antenna x1 (optional)
Phoebus Control BOX
(Optional)
•
If any of the above items is damaged or missing, contact your retailer.
• The illustrated items above are for reference only. Actual product specifications may
vary with different models.
• For details on using the bundled gaming keyboard and mouse, refer to sections Using
the ASUS ROG Gaming Keyboard and Using the ASUS GX900 Gaming Mouse.
10
English
Chapter 1
Getting started
Welcome!
Thank you for purchasing the ASUS ROG TYTAN CG8480 Gaming Desktop PC!
The ASUS ROG TYTAN CG8480 Desktop PC provides cutting-edge performance,
uncompromised reliability, and user-centric utilities. All these values are encapsulated in a
stunningly futuristic and stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the chassis color vary
with different models.
Front panel
5
6
7
8
9 10 11
1
2
3
4
ASUS CG8480
11
Power button. Press this button to turn on your computer.
English
Secure Digital™ / MultiMediaCard slot. Insert a Secure Digital™ card or
MultiMediaCard into this slot.
Optical disk drive bay. There is an optical disk drive in this bay.
Power LED. This LED lights up when you turn on your computer.
Memory Stick™ / Memory Stick Pro™ card slot. Insert a Memory Stick™ /
Memory Stick Pro™ card into this slot.
CompactFlash® / Microdrive™ card slot. Insert a CompactFlash® / Microdrive™
card into this slot.
OC Button. This button adjusts the System Level Up profile of your computer.
USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB
3.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
•
DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows®
operating system.
• Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under a
Windows® OS environment and after USB 3.0 driver installation.
• USB 3.0 devices can only be used as data storage only.
• We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for
faster and better performance for your USB 3.0 devices.
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB
2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
Microphone port. This port connects to a microphone.
Headphone port. This port connects to a headphone or speaker.
12
Chapter 1: Getting started
English
Rear panel
12
13
14
1
15
2
3
4
16
DVI
17
5
6
7
8
VGA OUT
MIC IN
rear
c/sub
LINE OUT
LINE IN
18
19
20
21
22
9
10
11
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB
2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
USB 3.0 ports, support ASUS USB 3.0 Boost UASP Mode. These Universal
Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse,
printer, scanner, camera, PDA, and others.
• The USB 3.0 ports only support Windows® 7 or later versions. UASP standard only
supports Windows® 8.
• DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows®
operating system.
• Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under
Windows® OS environment and after the USB 3.0 driver installation.
• USB 3.0 devices can only be used as data storage only.
• We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for
faster and better performance for your USB 3.0 devices.
HDMI port. This port is for a High-Definition Multimedia Interface (HDMI)
connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and
other protected content.
ASUS CG8480
13
DVI-D port. This port is for any DVI-D compatible device and is HDCP compliant
allowing playback of HD DVD, Blu-ray, and other protected content.
English
USB 3.0 ports support ASUS USB 3.0 Boost UASP Mode. Bottom port
supports USB BIOS Flashback.
Side Speaker Out port (gray). This port connects to the side speakers in an
8-channel audio configuration.
Rear Speaker Out port (black). This port connects to the rear speakers in a 4, 6,
and 8-channel audio configuration.
Center/Subwoofer port (orange). This port connects to the center/subwoofer
speakers.
Microphone port (pink). This port connects to a microphone.
Line Out port (lime). This port connects to a headphone or speaker. In a 4, 6, or
8-channel configuration, the function of this port becomes Front Speaker Out.
Line In port (light blue). This port connects to a tape, CD, DVD player, or other
audio sources.
Refer to the audio configuration table below for the function of the audio ports in a 2, 4,
6, or 8-channel configuration.
Audio 2, 4, 6, or 8-channel configuration
Headset
2-channel
Port
4-channel
6-channel
8-channel
Light Blue
Line In
Line In
Line In
Line In
Lime
Line Out
Front Speaker Out
Front Speaker Out
Front Speaker Out
Pink
Mic In
Mic In
Mic In
Mic In
Orange
–
–
Center/Subwoofer
Center/Subwoofer
Black
–
Rear Speaker Out
Rear Speaker Out
Rear Speaker Out
Gray
–
–
–
Side Speaker Out
Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your
computer.
Power switch. Switch to turn ON/OFF the power supply to your computer.
14
Chapter 1: Getting started
Power connector (input rated: 100-120V~/ 10A, 200-240V~/ 5A, 60/50Hz). Plug
the power cord to this connector.
English
PS/2 Keyboard / Mouse combo port. This port is for a PS/2 keyboard or mouse.
Optical S/PDIF_OUT port. This port connects to an external audio output device
via an optical S/PDIF cable.
VGA port. This port is for VGA-compatible devices such as a VGA monitor.
LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network
(LAN) through a network hub.
LAN port LED indications
Activity/Link LED
Speed LED
Status
Description
Status
Description
OFF
No link
OFF
10Mbps connection
ORANGE
Linked
ORANGE
100Mbps connection
BLINKING
Data activity
GREEN
1Gbps connection
ACT/LINK SPEED
LED
LED
LAN port
Sound card ports (optional). These ports connect to your output devices such
as microphones, headsets and speakers.
ASUS Graphics Card (optional). The display output ports on this optional ASUS
Graphics Card may vary with different models.
Wifi Card (optional). An optional WLAN card allows your computer to connect to
a wireless network.
Expansion slot bracket. Remove the expansion slot bracket when installing an
expansion card.
ASUS CG8480
15
Setting up your computer
This section guides you through connecting the main hardware devices, such as the external
monitor, keyboard, mouse, and power cord, to your computer.
English
Connecting an external monitor
Using the ASUS Graphics Card (on selected models only)
Connect your monitor to the display output port on the discrete ASUS Graphics Card.
To connect an external monitor using the ASUS Graphics Card:
1.
Connect a monitor to a display output port on the ASUS Graphics Card.
2.
Plug the monitor to a power source.
The display output ports on the ASUS Graphics Card may vary with different models.
DVI
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
MIC IN
16
rear
c/sub
LINE OUT
LINE IN
Chapter 1: Getting started
Using the onboard display output ports
English
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
1.
Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an
HDMI monitor to the HDMI port on the rear panel of your computer.
2.
Plug the monitor to a power source.
DVI
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
DVI
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
• If your computer comes with an ASUS Graphics Card, the graphics card is set as the
primary display device in the BIOS. Connect your monitor to a display output port on the
graphics card.
• To connect multiple external monitors to your computer, refer to Connecting multiple
external monitors in Chapter 3 of this user manual for details.
ASUS CG8480
17
Connecting a USB keyboard and a USB mouse
English
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your
computer.
The pre-installed setup utility for the bundled ASUS GX900 Gaming Mouse can be
accessed only when connecting the mouse to your computer before starting Windows®
8 for the first time. Otherwise, you will have to manually install the setup utility from the
bundled Support DVD. Refer to section Using the ASUS GX900 Gaming Mouse of
Chapter 4 for details.
MIC IN
DVI
MIC IN
rear
c/sub
LINE OUT
LINE IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of your
computer and the other end to a power source.
DVI
MIC IN
18
VGA OUT
rear
c/sub
LINE OUT
LINE IN
Chapter 1: Getting started
Turning your computer ON
This section describes how to turn on your computer after setting up your computer.
English
Turning your computer ON
To turn your computer ON:
1.
Turn your monitor ON.
2.
Turn the power switch ON, then press the power button on your computer.
Power button
3.
Wait until the operating system loads automatically.
For details on shutting down your Desktop PC, refer to the section Turning your Desktop
PC OFF in Chapter 2.
ASUS CG8480
19
English
20
Chapter 1: Getting started
English
Chapter 2
Using Windows® 8
Starting for the first time
When you start your computer for the first time, a series of screens appear to guide you in
configuring the basic settings of your Windows® 8 operating system.
To start for the first time:
1.
Turn your computer on. Wait for a few minutes until the setup screen appears.
2.
Carefully read the license terms. Tick I accept the license terms for using Windows
and click Accept.
3.
4.
Follow the next onscreen instructions to configure the following basic items:
•
Personalize
•
Settings
Once you are done configuring the basic items, the Windows® 8 video tutorial appears.
Watch this tutorial to learn more about Windows® 8 functionalities.
For details on using Windows® 8, refer to the next sections.
ASUS CG8480
21
Using the Windows® UI
English
The Windows® User Interface (UI) is the tile-based display used in Windows® 8. It includes
the following features you can use while working on your Desktop PC.
Start screen
The Start screen appears after successfully signing in to your user account. It helps organize
all the programs and applications you need in just one place.
You can press the Windows key
to launch the Start screen from any apps.
live tiles
User account
Zoom in/out button
for live tiles
Windows® Apps
These are apps pinned on the Start screen and displayed on tiled-format for easy access.
A screen resolution of 1024 x 768 pixels or higher is required to run Windows® apps.
Some apps require signing in to your Microsoft account before they are fully launched.
22
Chapter 2: Using Windows® 8
Hotspots
English
Onscreen hotspots allow you to launch programs and access the settings of your Desktop
PC. The functions in these hotspots can be activated using your mouse.
Hotspots on a running app
Hotspots on the Start screen
Refer to the next page for the Hotspots’ functions.
ASUS CG8480
23
English
Hotspot
upper left corner
Action
Hover your mouse pointer then click on the recent
app’s thumbnail to go back to that app.
Move your mouse pointer down to display all the
running apps.
lower left corner
From a running app screen:
Hover your mouse pointer then click on the Start
screen’s thumbnail to go back to the Start screen.
NOTE: You can also press the Windows key
your keyboard to go back to the Start screen.
on
From the Start screen:
Hover your mouse pointer then click on the recent
app’s thumbnail to go back to that app.
24
top
Hover your mouse pointer until it changes to a hand
icon. Drag then drop the app to a new location.
NOTE: This hotspot function only works on a running
app or when you want to use the Snap feature. For
more details, refer to Snap feature under Working
with Windows® apps.
upper and lower right
corner
Hover your mouse pointer to launch the Charm bar.
Chapter 2: Using Windows® 8
Working with Windows® apps
English
Use your Desktop PC’s keyboard or mouse to launch and customize your apps.
Launching apps
•
Position your mouse pointer on an app then left-click once to launch it.
•
Press <Tab> twice then use the arrow keys to browse through the apps. Press <Enter>
to launch your selected app.
Customizing apps
You can move, resize, or unpin apps from the Start screen using the following steps.
•
To move an app, drag and drop the app to a new location.
Resizing apps
Right-click the app to activate its settings bar then click Smaller.
Unpinning apps
To unpin an app from the Start screen, right-click on the app to activate its settings bar then
click Unpin from Start.
Closing apps
•
Move your mouse pointer on the top side of the launched app then wait for the pointer to
change to a hand icon.
•
Drag then drop the app to the bottom of the screen to close it.
•
From the running app’s screen, press <Alt> + <F4>.
ASUS CG8480
25
Accessing the All Apps screen
English
From the All Apps screen, you can configure an apps settings or pin an app to the Start
Screen or to the Desktop mode taskbar.
Launching the All Apps screen
Right-click on the Start screen or press
+ <Z>, and click the All Apps icon.
Pinning an app on the Start screen
26
1.
Launch the All Apps screen.
2.
From the All Apps screen, right-click an app to display its settings bar.
3.
From the settings bar, click Pin to Start.
Chapter 2: Using Windows® 8
Charm bar
English
The Charm bar is a toolbar that can be triggered on the right side of your screen. It consists
of several tools that allow you to share applications and provide quick access for customizing
the settings of your Desktop PC.
Charm Bar
Launching the Charm bar
When called out, the Charm bar initially appears as a set of white icons. The image above
shows how the Charm bar looks like once activated.
Use your Desktop PC’s mouse or keyboard to launch the Charm bar.
•
Move your mouse pointer on the upper or lower right corner of the screen.
•
Press
ASUS CG8480
+ <C>.
27
Inside the Charm bar
English
Search
This tool allows you to look for files, applications, or programs in your
Desktop PC.
Share
This tool allows you to share applications via social networking sites or
email.
Start
This tool reverts the display back to the Start screen. From the Start
screen, you can also use this to revert back to a recently opened app.
Devices
This tool allows you to access and share files with the devices attached
to your Desktop PC such as an external display or printer.
Settings
This tool allows you to access the PC settings of your Desktop PC.
28
Chapter 2: Using Windows® 8
Snap feature
English
The Snap feature displays two apps side-by-side, allowing you to work or switch between
apps.
A screen resolution of at least 1366 x 768 pixels is required to use the Snap feature.
Snap bar
Using Snap
To use Snap:
1.
Use your Desktop PC’s mouse or keyboard to activate Snap onscreen.
Using your mouse
a) Click on an app to launch it.
b) Hover the mouse pointer on the top side of your screen.
c) Once the pointer changes to a hand icon, drag and drop the app to the right or left
side of the display panel.
Using your keyboard
•
Launch an app then press
+ < . > to activate the Snap bar. The first app would
automatically be placed in the smaller display area.
2.
Launch another app. This second app will automatically appear in the bigger display
area.
3.
To switch between apps, press
ASUS CG8480
+ <J>.
29
Other keyboard shortcuts
English
Using your keyboard, you can also use the following shortcuts to help you launch applications
and navigate Windows®8.
Switches between the Start screen and the last running app.
+ <D>
+ <E>
+ <F>
+ <H>
+ <I>
+ <K>
+ <L>
+ <M>
+ <P>
+ <Q>
+ <R>
+ <U>
+ <W>
+ <X>
30
Launches the desktop.
Launches the Computer window on the desktop.
Opens the File search pane.
Opens the Share pane.
Opens the Settings pane.
Opens the Devices pane.
Activates the Lock screen.
Minimizes the Internet Explorer window.
Opens the Second screen pane.
Opens the Apps search pane.
Opens the Run window.
Opens Ease of Access Center.
Opens the Settings search pane.
Opens a menu box of Windows tools
Chapter 2: Using Windows® 8
+ <->
+ <,>
+ <Enter>
+ <Prt Sc>
Launches the magnifier and zooms in your screen.
English
+ <+>
Zooms out your screen.
Allows you to peek at the desktop.
Opens the Narrator Settings.
Enables the print screen function.
Turning your Desktop PC OFF
To turn your Desktop PC OFF:
Do any of the following to shut down your Desktop PC:
• From the Charm bar, click Settings > Power > Shut down to do a normal shutdown.
•
From the login screen, click Power > Shutdown.
•
If your Desktop PC is unresponsive, press and hold the power button for at least four (4)
seconds until your Desktop PC turns off.
Putting your Desktop PC to sleep
To put your Desktop PC on Sleep mode, press the Power button once.
ASUS CG8480
31
Entering the BIOS Setup
English
BIOS (Basic Input and Output System) stores system hardware settings that are needed for
system startup in the Desktop PC.
In normal circumstances, the default BIOS settings apply to most conditions to ensure
optimal performance. Do not change the default BIOS settings except in the following
circumstances:
•
An error message appears on the screen during the system bootup and requests you
to run the BIOS Setup.
•
You have installed a new system component that requires further BIOS settings or
update.
Inappropriate BIOS settings may result to instability or boot failure. We strongly recommend
that you change the BIOS settings only with the help of a trained service personnel.
Quickly enter the BIOS
Windows® 8 boot time is quite fast, so we developed the following two ways for you to quickly
access the BIOS:
•
Press the power button for at least four seconds to shut down your Desktop PC, then
press the power button again to turn your Desktop PC back on, and press <Del> during
POST.
•
When your Desktop PC is off, disconnect the power cord from your Desktop PC’s
power connector. Reconnect the power cord and press the power button to turn on your
Desktop PC. Press <Del> during POST.
POST (Power-On Self Test) is a series of software controlled diagnostic tests that run when
you turn on your Desktop PC.
32
Chapter 2: Using Windows® 8
Chapter 3
English
Connecting devices to your computer
Connecting a USB storage device
This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on both the front and rear panels.
These USB ports allow you to connect USB devices such as storage devices.
To connect a USB storage device:
•
Insert the USB storage device to your computer.
DVI
DVI
Front panel
VGA OUT
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
Rear panel
To remove a USB storage device:
1.
From the Start screen, click Desktop to launch
the Desktop Mode.
2.
Click
from the taskbar, then click Eject
[Name of USB Drive].
3.
When the Safe to Remove Hardware
message pops up, remove the USB
storage device from your computer.
DO NOT remove a USB storage device when data transfer is in progress. Doing so may
cause data loss or damage the USB storage device.
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33
Connecting microphone and speakers
English
This desktop PC comes with microphone ports and speaker ports on both the front and
rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel,
4-channel, 6-channel, and 8-channel stereo speakers.
Connecting Headphone and Mic
Connecting 2-channel Speakers
34
Chapter 3: Connecting devices to your computer
English
Connecting 4-channel Speakers
Connecting 6-channel Speakers
ASUS CG8480
35
Connecting 8-channel Speakers
English
36
Chapter 3: Connecting devices to your computer
Mic in
English
Connecting the Phoebus Box (with a Phoebus Sound
card)
1
2
HP out
Box link
3
Line in
Front
Ctr / Sbw
Rear
Side /
SPDIF out
No
Item
1
Microphone
In Port
Connect the microphone’s 3.5mm plug from the
Phoebus Control Box into this Mic-In port for voice
communication, recording or karaoke.
2
Headphone
Port
The headphone port has a built-in high-quality amplifier
to drive headphones. Connect the Phoebus Control
box directly to this port.
3
Box Link Port
Connect Phoebus Control box directly to this port.
ASUS CG8480
Description
37
Connecting the Phoebus Control Box with an external headphone
and microphone
English
1
Headphone Out
Mic In
2
38
No
Item
1
Headphone
Port
Connect the headphone to the headphone port on the
Phoebus Control box.
Description
2
Microphone
In Port
Connect the microphone’s 3.5mm plug to the Mic-In
port on the Phoebus Control Box.
Chapter 3: Connecting devices to your computer
Switching Sound and Recording Devices
1.
Right-click on the volume icon on the System Tray and click Playback devices.
2.
Click the Recording or Playback tab and right-click on the audio device. Click Set as
Default Communication Device.
ASUS CG8480
English
To switch between the sound and recording device from the Phoebus control box and
FIO audio jack:
39
Connecting multiple external displays
Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple
external displays.
English
When a graphics card is installed in your computer, connect the monitors on the output
ports of the graphics card.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can use the
additional monitor as a duplicate of your main display, or as an extension to enlarge your
Windows desktop.
To set up multiple displays:
1.
Turn off your computer.
2.
Connect the two monitors to your computer and connect the power cords to the
monitors. Refer to Setting up your computer section in Chapter 1 for details on how
to connect a monitor to your computer.
For some graphic cards, only the monitor that is set to be the primary display has display
during POST. The dual display function works only under Windows.
40
Chapter 3: Connecting devices to your computer
4.
Turn on your computer.
Do any of the following to open the Screen Resolution setting screen:
From the Start screen
English
3.
a) Launch the All Apps screen and pin Control Panel on the Start screen.
For details, refer to Pinning an app on the Start screen from the section Working with
Windows® apps.
b) From the Control Panel, click Adjust screen resolution under Appearance and
Personalization.
From the Desktop mode screen
a) Launch the Desktop mode from the Start screen.
b) Right click anywhere on your Desktop mode screen. When the pop-up menu
appears, click Personalize > Display > Change display settings.
5.
Select the display mode from the Multiple displays: drop-down list.
•Duplicate these displays: Select this option to use the additional monitor as a
duplicate of your main display.
•Extend these displays: Select this option to use the additional monitor as an
extension display. This increases your desktop space.
•Show desktop only on 1 / 2: Select this option to show desktop only on monitor
1 or monitor 2.
6.
Click Apply or OK. Then click Keep Changes on the confirmation message.
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41
Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMI port of your computer.
English
• You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is
purchased separately.
• To get the best display performance, ensure that your HDMI cable is less than 15
meters.
42
Chapter 3: Connecting devices to your computer
English
Chapter 4
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to prevent strain
to your wrists, hands, and other joints or muscles. This section provides you with tips on
avoiding physical discomfort and possible injury while using and fully enjoying your Desktop
PC.
Eye level to the top of
the monitor screen
Foot rest
90˚ angles
To maintain the proper posture:
•
Position your computer chair to make sure that your elbows are at or slightly above the
keyboard to get a comfortable typing position.
•
Adjust the height of your chair to make sure that your knees are slightly higher than
your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level
of your knees.
•
Adjust the back of your chair so that the base of your spine is firmly supported and
angled slightly backward.
•
Sit upright with your knees, elbows and hips at an approximately 90º angle when you
are at the PC.
•
Place the monitor directly in front of you, and turn the top of the monitor screen even
with your eye level so that your eyes look slightly downward.
•
Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to
reduce the pressure on your wrists while typing.
•
Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare
such as windows and straight sunlight.
•
Take regular mini-breaks from using your Desktop PC.
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Using the memory card reader
English
Digital cameras and other digital imaging devices use memory cards to store digital picture or
media files. The built-in memory card reader on the front panel of your system allows you to
read from and write to different memory card drives.
To use the memory card:
1.
Insert the memory card into the card slot.
• A memory card is keyed so that it fits in only one direction. DO NOT force a card into a
slot to avoid damaging the card.
• You can place media in one or more of the card slots and use each media
independently. Place only one memory card in a slot at one time.
2.
Select a program from the AutoPlay window to access your files.
• If AutoPlay is NOT enabled in your computer, hover your mouse pointer over the lower
left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From
the pop-up menu, click File Explorer, and then double-click the memory card icon to
access the data on it.
• Each card slot has its own drive icon which is displayed on the Computer screen.
• The memory card reader LED lights up and blinks when data is being read from or
written to the memory card.
3.
When finished, right-click the memory card drive icon on the Computer screen, click
Eject, and then remove the card.
Hover your mouse pointer over the lower left corner of Windows® desktop then right-click
on the Start screen’s thumbnail. From the pop-up menu, click File Explorer to open the
Computer screen.
Never remove cards while or immediately after reading, copying, formatting, or deleting
data on the card or else data loss may occur.
To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows
notification area before removing the memory card.
44
Chapter 4: Using your computer
English
Using the optical drive
Inserting an optical disc
To insert an optical disc:
1.
While your system is on, press the PUSH button.
2.
Press the eject button below the drive bay cover to open the tray.
3.
Place the disc to the optical drive with the label side facing up.
4.
Push the tray to close it.
5.
Select a program from the AutoPlay window to access your files.
If AutoPlay is NOT enabled in your computer, hover your mouse pointer over the lower
left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From the
pop-up menu, click File Explorer, and then double-click the CD/DVD drive icon to access
the data on it.
Removing an optical disc
To remove an optical disc:
1.
While the system is on, do either of the following to eject the tray:
•
Press the eject button below the drive bay cover.
•
Right-click the CD/DVD drive icon on the Computer screen, and then click Eject.
Hover your mouse pointer over the lower left corner of Windows® desktop then right-click
on the Start screen’s thumbnail. From the pop-up menu, click File Explorer to open the
Computer screen.
2.
Remove the disc from the disc tray.
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45
Using the ASUS ROG U9N Gaming Keyboard
English
Your CG8580 Essentio Desktop PC comes with the bundled ASUS ROG U9N Gaming
Keyboard for an optimal gaming experience.
Check the section Package contents for the package contents of the ASUS ROG U9N
Gaming Keyboard.
Installing the ASUS ROG U9N Gaming Keyboard
1.
Use the bundled PS/2 to USB adaptor to connect your gaming keyboard to your
computer’s USB 2.0 port.
.
Align and insert the wrist pad into the gaming keyboard’s wrist pad slots (A). Using both
thumbs, push down the wrist pad until it snaps in place (B).
A
3.
46
B
Restart your computer. Windows® automatically installs all necessary drivers for your
keyboard.
Chapter 4: Using your computer
Using the ASUS GX900 Gaming Mouse
English
Your CG8580 Essentio Desktop PC comes with the bundled ASUS GX900 Gaming Mouse
for your full-blast game control.
Check the section Package contents for the package contents of the ASUS GX900
Gaming Mouse.
The ASUS GX900 Gaming Mouse comes with a left button, a right button, a scroll wheel, two
side buttons, a DPI button, and a specially designed Profile Switch button.
Keys
Description
Keys
Description
1
Left button
7
GX900 logo
2
Right button
8
IE Forward button
3
4
5
6
Scroll wheel
9
10
11
12
IE Backward button
DPI switch
Profile switch button/Profile indicator*
LED DPI indicator**
Mouse feet
Mouse feet and Twin-Eye Laser sensor
Weight base (5 x 4.5g blocks)***
*** To adjust the mouse weight, add or remove the weight blocks.
ASUS CG8480
47
English
*Profile switch LED indications
LED colors
Indications
None
Normal Profile
Green
Red
Orange
Profile 1
Profile 2
Profile 3
**DPI switch LED indications
LED colors
Indications
2
DPI Level 1
4
DPI Level 2
Launching the program
A specially designed program is pre-installed on your computer, which allows you to set up
your ASUS GX900 Gaming Mouse to avail all its features.
When you connect ASUS GX900 Gaming Mouse to your computer before starting Windows®
8 for the first time, the program automatically detected the mouse and can be accessed
directly. Otherwise, you will have to manually install the setup utility from the bundled Support
DVD.
To install the program from Support DVD, place the support DVD into the optical drive and
follow the onscreen instructions to launch the program.
If Autorun is NOT enabled in your computer, browse the contents of the support DVD to
locate the GX900.exe file. Double-click the GX900.exe file to launch the program.
Setting your ASUS GX900 Gaming Mouse
Ensure that your gaming mouse is connected to your computer’s USB port. The program
automatically detects the mouse and displays the main menu.
48
Chapter 4: Using your computer
English
Main Menu
Items
Description
1
Click each tab to display the selected profile menu.
2
Displays the profile icon to configure profile 1-3 menus.
3
4
5
6
7
8
9
10
11
Click to reset the DPI configuration to the previously saved settings.
Drag the slider to adjust the DPI value for each level.
Click to reset the button settings to the previous settings
Click to display the different profile color indicators and their status.
Click to load the saved profile to your mouse.
Click to save the current profile settings to your hard disk drive.
Click to reset all the mouse settings to the factory default settings.
Click to save the settings you have made.
Click to save the settings you have made and exit the program.
* Each profile provides two DPI levels. Two DPI switch LEDs light up indicating that you are
using Level 1, and four LEDs light up indicating that you are using Level 2.
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49
Profile 1 menu
English
Items
Description
1
Click to open the Edit menu and change the profile name and profile icon.
2
Enter the desired profile name.
3
Click to locate the image file you want to use as the profile icon.
Select the function for each button/action from the drop down list.
4
* Refer to the table below for more details.
Functions
Description
L-Button
Left mouse button function
R-Button
Right mouse button function
M-Button
Middle mouse button function
IE Backward button function. If selected, press the button to go back to
the previous page.
IE Forward button function. If selected, press the button to go to the
next page.
IE Backward
IE Forward
50
Chapter 4: Using your computer
Description
Keyboard
Press the button to perform a keystroke or keystroke sequence.
Press the button to run a command or series of commands that you
can edit via the Edit Macro menu. See Macro menu for details.
Press the button to run a script that you can edit via the Edit Script
menu. See Edit Script menu for details.
Press the button to increase the DPI value.
Press the button to decrease the DPI value.
Press the button to use the DPI Level 1/2.
Profile Switch button function.
Press the button to use the normal profille.
Press the button to use the customized profile 1/2/3.
Macro
Script #1-6
DPI [+]
DPI [-]
DPI Level 1/2
Profile Switch
Normal Profile
User Profile 1/2/3
English
Functions
Press the button to scroll leftward/rightward as a tilt wheel does.
Wheel (left/right)
Rapid Fire (mouse)
Rapid Fire (key)
Web Browser
E-mail
Media Player
Play/Pause
Stop
Next Track
Prev Track
Volume Up/Down
Mute
Calculator
My Computer
Disabled
ASUS CG8480
This function only works for Microsoft® Office applications under
the Windows® Vista/7/8 operating systems.
Press the button to do a rapid fire in a click-to-attack game, which is
the same as triple clicking the left mouse button.
Press the button to do a rapid fire in a game using the spacebar to
attack, which is the same as pressing the keyboard’s spacebar thrice.
Press the button to launch your default web browser.
Press the button to launch your default e-mail application.
Press the button to launch your default media player.
These buttons become playback control buttons in an active media
player.
Press the button to increase/decrease the system volume.
Press the button to turn the volume’s mute mode on/off.
Press the button to launch the Calculator application.
Press the button to open My Computer window.
Select this item to deactivate the mouse’s selected button.
51
Edit Macro menu
English
Items
Description
Edit Macro
Click to open the Edit Macro menu.
Check this item to record the time between pressing down and
Timing
releasing a button. (Default: 12 milliseconds)
When checked, the new instruction will be inserted before the selected
Insert
instruction. Otherwise, any new instruction will be given the first priority.
Start*
Click to start recording the keystrokes and/or mouse actions.
Stop
Click to stop recording the keystrokes and/or mouse actions.
Clear
Click to clear all saved instructions.
Move up/down Click to move up/down the selected instruction.
Instruction
When Timing is unchecked, all the actions’ delay time will be the value
cycle time
you chose from the drop down list.
Loop
Sets the macro to run at a click and stop when clicked again.
Fire
Sets the macro to run once in one click.
Sets the macro to run when you hold down the button and stop when
Keeping fire
you release the button.
Export
Click to save the current macro to your hard disk drive.
Import
Click to load a macro from your hard disk drive.
52
Chapter 4: Using your computer
English
Edit Script menu
Items
Description
Edit Script
Click to open the Edit Script menu.
Check this item to record the time between pressing down and
Timing
releasing a button. (Default: 12 milliseconds)
When checked, the new instruction will be inserted before the selected
Insert
instruction. Otherwise, any new instruction will be given the first priority.
Start
Click to start recording the keystrokes and/or mouse actions.
Stop
Click to stop recording the keystrokes and/or mouse actions.
Clear
Click to clear all saved instructions.
Move up/down Click to move up/down the selected instruction.
Instruction
When Timing is unchecked, all the actions’ delay time will be the value
cycle time
you chose from the drop down list.
Loop
Sets the script to run at a click and stop when clicked again.
Fire
Sets the script to run once in one click.
Sets the script to run when you hold down the button and stop when
Keeping fire
you release the button.
Export
Click to save the current script to your hard disk drive.
Import
Click to load a script from your hard disk drive.
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53
Using the keyboard (on selected models only)
English
The keyboard varies with models. The illustrations on this section are for reference only.
ASUS KB34211 modern wired keyboard
Hot keys
Description
Turns the volume’s mute mode on/off.
Decreases the system volume.
Increases the system volume.
ASUS PK1100 keyboard
54
Chapter 4: Using your computer
English
Chapter 5
Connecting to the Internet
Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network
(LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem:
1.
Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem.
2.
Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.
DVI
DVI
rear
c/sub
LINE OUT
LINE IN
VGA OUT
MIC IN
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
Modem
RJ-45 cable
3.
Turn on the DSL/cable modem and your computer.
4.
Configure the necessary Internet connection settings.
Contact your Internet Service Provider (ISP) for details or assistance in setting up your
Internet connection.
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55
Connecting via a local area network (LAN)
To connect via a LAN:
English
1.
Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to your LAN.
DVI
DVI
rear
c/sub
LINE OUT
LINE IN
VGA OUT
MIC IN
MIC IN
VGA OUT
rear
c/sub
LINE OUT
LINE IN
RJ-45 cable
2.
Turn on your computer.
3.
Configure the necessary Internet connection settings.
LAN
• For more details, refer to the sections Configuring a dynamic IP/PPPoE network
connection or Configuring a static IP network connection.
• Contact your Internet Service Provider (ISP) for details or assistance in setting up your
Internet connection.
56
Chapter 5: Connecting to the Internet
Configuring a dynamic IP/PPPoE network connection
1.
From the Start screen, click Desktop to launch the Desktop mode.
2.
From the Windows® taskbar, right-click the network icon
and Sharing Center.
3.
From the Open Network and Sharing Center screen, click Change Adapter settings.
4.
Right-click on your LAN and select Properties.
5.
Click Internet Protocol Version
4(TCP/IPv4) and click Properties.
ASUS CG8480
English
To configure a dynamic IP/PPPoE or static IP network connection:
and click Open Network
57
6.
Click Obtain an IP address
automatically and click OK.
English
Continue to the next steps if you are using PPPoE connection.
58
7.
Return to the Network and
Sharing Center and then click
Set up a new connection or
network.
8.
Select Connect to the Internet and
click Next.
Chapter 5: Connecting to the Internet
Select Broadband (PPPoE) and click
Next.
English
9.
10. Enter your User name and,
Password, and Connection name.
Click Connect.
11.
Click Close to finish the
configuration.
12. Click the network icon in the taskbar
and click the connection you just
created.
13. Enter your user name and password.
Click Connect to connect to the
Internet.
Configuring a static IP network connection
To configure a static IP network connection:
1.
Repeat steps 1 to 4 of the previous section Configuring a dynamic IP/PPPoE
network connection.
2
Click Use the following IP address.
3.
Enter the IP address, Subnet mask and
Gateway from your service provider.
4.
If needed, enter the preferred DNS Server
address and alternative address.
5.
When done, click OK.
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59
Wireless connection (on selected models only)
Connect your computer to the Internet through a wireless connection.
English
To establish a wireless connection, you need to connect to a wireless access point (AP).
Wireless AP
DVI
VGA OUT
Modem
MIC IN
rear
c/sub
LINE OUT
LINE IN
• To increase the range and sensitivity of the wireless radio signal, connect the external
antennas to the antenna connectors on the ASUS WLAN Card.
• Place the antennas on the top of your computer for the best wireless performance.
• The external antennas are optional items.
60
Chapter 5: Connecting to the Internet
To connect to a Wi-Fi network:
Do any of the following to launch the Charm bar from the Start screen or from any
application mode:
a)
Hover you mouse pointer on the upper or lower right of the screen.
b)
On your keyboard, press
English
1.
+ <c>.
Charm Bar
2.
From the Charm bar, select Settings and click the network icon
3.
Select the network that you want to connect to from the list.
4.
Click Connect.
ASUS CG8480
.
61
English
62
Chapter 5: Connecting to the Internet
English
Chapter 6
Using the utilities
The Support DVD and Recovery DVD may not be included in the package. For more details
on the recovery options in Windows® 8, refer to Recovering your system in this chapter.
ASUS AI Suite II
ASUS AI Suite II is an all-in-one interface that integrates several ASUS utilities and allows
users to launch and operate these utilities simultaneously.
Using AI Suite II
AI Suite II automatically starts when you enter the Windows® operating system. The AI Suite
II icon appears in the Windows® notification area. Click the icon to open the AI Suite II main
menu bar.
Click each button to select and launch a utility, to monitor the system, to update the
motherboard BIOS, to display the system information, and to customize the settings of AI
Suite II.
Click to select a utility
Click to update the
motherboard BIOS
Click to monitor sensors
or CPU frequency
Click to show the ASUS
support information
Click to show the
system information
Click to customize
the interface settings
• The applications in the Tool menu vary with models.
• The screenshots of AI Suite II in this user manual are for reference only. The actual
screenshots vary with models.
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63
The Tool menu
English
The Tool menu includes the System Level Up, Probe II, Sensor Recorder, and USB 3.0
Boost.
System Level Up
System Level Up allows you to overclock the system in Windows® environment using the
profile settings.
To launch System Level up, click Tool > System Level Up on the AI Suite II menu bar.
In setting the function, assign the hot keys for the system level up profile exchange. You can
adjust the hot key settings manually. See figure below for details.
Adjust the System Level Up via two methods:
BIOS
In the BIOS Setup program, click AI Tweaker > System Level Up, and select your desired
option.
OC Button
Press the OC button on the upper left side corner of the front panel.
64
Chapter 6: Using the utilities
Launching and configuring Probe II
English
Probe II is a utility that monitors the computer’s vital components, and detects and alerts you
of any problem with these components. Probe II senses fan rotations, CPU temperature,
and system voltages, among others. With this utility, you are assured that your computer is
always at a healthy operating condition.
To launch Probe II:
•
Click Tool > Probe II on the AI Suite II main menu bar.
To configure Probe II:
•
Click the Voltage/Temperature/Fan Speed tabs to activate the sensors or to adjust the
sensor threshold values.
•
The Preference tab allows you to customize the time interval of sensor alerts, or
change the temperature unit.
Saves your
configuration
Loads your saved configuration
ASUS CG8480
Loads the default
threshold values for
each sensor
Applies your changes
65
Launching and configuring Sensor Recorder
English
Sensor Recorder allows you to monitor the changes in the system voltage, temperature, and
fan speed, as well as recording the changes.
To launch Sensor Recorder:
•
Click Tool > Sensor Recorder on the AI Suite II main menu bar.
To configure Sensor Recorder:
•
Click the Voltage/Temperature/Fan Speed tabs and select the sensors that you want
to monitor.
•
The History Record tab allows you to record the changes in the sensors that you
enable.
Select the
sensors that you
want to monitor
Drag to view the
status during a
certain period
of time
Click to return to
the default mode
66
Click to zoom in/out
the X axis
Click to zoom in/out
the Y axis
Chapter 6: Using the utilities
Launching and Configuring USB 3.0 Boost
English
ASUS USB 3.0 Boost technology supports UASP (USB Attached SCSI Protocol) and
automatically increases a USB 3.0 device’s transfer speed up to 170%.
Launching USB 3.0 Boost
To launch USB 3.0 Boost, click Tool > USB 3.0 Boost on the AI Suite II main menu bar.
Configuring USB 3.0 Boost
1.
Connect a USB 3.0 device to the USB 3.0 port.
USB 3.0 Boost automatically detects the property of the USB 3.0 device and switches
to Turbo mode or UASP mode (if UASP is supported by the USB 3.0 device).
2.
You can manually switch the USB 3.0 mode back to Normal mode at any time.
• Refer to the software manual in the support DVD or visit the ASUS website at www.
asus.com for detailed software configuration.
• Due to Intel® chipset limitation, Intel® USB 3.0 ports do not support ASUS 3.0 Boost in
Windows XP operating system.
• Use the USB 3.0 devices for high performance. The data transfer speed varies with USB
devices.
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The Monitor menu
English
The Monitor menu includes the Sensor and CPU
Frequency panels.
Launching Sensor
The Sensor panel displays the current value of a system sensor such as fan rotation, CPU
temperature, and voltages.
To launch Sensor:
•
Click Monitor > Sensor on the AI Suite II main menu bar.
Launching CPU Frequency
The CPU Frequency panel displays the current CPU frequency and CPU usage.
To launch CPU frequency:
•
Click Monitor > CPU Frequency on the AI Suite II main menu bar.
Resident in the right pane (system information area)
68
Sensor panel
CPU Frequency panel
Chapter 6: Using the utilities
The Update menu
English
The Update menu allows you to update the motherboard
BIOS and the BIOS boot logo with the ASUS designed
update utilities.
ASUS Update
The ASUS Update is a utility that allows you to manage, save, and update the motherboard
BIOS in Windows® OS. The ASUS Update utility allows you to update the BIOS directly
from the Internet, download the latest BIOS file from the Internet, update the BIOS from an
updated BIOS file, save the current BIOS file or view the BIOS version information.
Updating the BIOS through the Internet
To update the BIOS through the Internet:
1.
From the ASUS Update screen, select
Update BIOS from file, then click Next.
2.
Select the ASUS FTP site nearest you to
avoid network traffic.
Tick the two items if you want to enable
the BIOS downgradable and Auto-BIOS
backup functions.
3.
Select the BIOS version that you want
to download, then click Next.
When no updated version is detected,a
message is displayed informing you
that there is no new BIOS file from the
BIOS server.
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English
4.
Click Yes if you want to change the boot
logo, which is the image appearing on
screen during the Power‑On Self-Tests
(POST). Otherwise, click No.
5.
Follow the onscreen instructions to
complete the update process.
Updating the BIOS through a BIOS file
To update the BIOS through a BIOS file:
70
1.
From the ASUS Update screen, select
Update BIOS from file, then click Next.
2.
Locate the BIOS file from the Open
window, click Open, and click Next.
3.
Click Yes if you want to change the boot
logo, which is the image appearing on
screen during the Power‑On Self-Tests
(POST). Otherwise, click No.
4.
Follow the onscreen instructions to
complete the update process.
Chapter 6: Using the utilities
Downloading the BIOS from the Internet
1.
From the ASUS Update screen,
select Download BIOS from
Internet, and then click Next.
2.
Select the ASUS FTP site
nearest you to avoid network
traffic. Type or browse for the
location where you want the
BIOS file to be downloaded.
Click Next.
3.
Select the BIOS version that
you want to download, and click
Next. Click Finish to complete
the process.
4.
You can decide whether to
change the BIOS boot logo,
which is the image appearing
on screen during the Power‑On
Self-Tests (POST). Click Yes if
you want to change the boot logo
or No to continue.
5.
Follow the onscreen instructions
to complete the update process.
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To download the BIOS from the Internet:
71
The System Information screen
English
The System Information screen displays the information about
the motherboard, CPU, and memory slots.
•
Click the MB tab to see the details on the motherboard manufacturer, product name,
version, and BIOS.
•
Click the CPU tab to see the details on the processor and the Cache.
•
Click the Memory tab and then select the memory slot to see the details on the
memory module installed on the corresponding slot.
•
Click the Disk tab and then select each disk to see the details on it.
The Support screen
The Support screen displays the information about the ASUS website, technical support
website, download support website, or contact information.
The Settings screen
The Settings screen allows you to customize the main menu
bar settings and the interface’s skin.
72
•
Application allows you to select the application that you want to enable.
•
Bar allows you to modify the bar setting,
•
Skin allows you to customize the interface’s contrast, brightness, saturation, hue, and
gamma.
Chapter 6: Using the utilities
ASUS Easy Update
1.
From the Windows ® notification area,
right-click the ASUS Easy Update icon.
2.
Select Schedule to set how often you
want to update your system.
3.
Select Update to activate the update.
4.
Click OK to display the items you can
download.
5.
Check the item(s) you want to download,
and then click OK.
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ASUS Easy Update is a software tool that automatically detects the latest drivers and
applications for your system.
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ASUS Instant On
ASUS Instant On gives you with a quick access to the Hybrid Sleep mode.
English
Using ASUS Instant On
To use ASUS Instant On:
The Instant On utility is pre-installed on your
computer and automatically launches after
starting up your computer.
1.
When starting up your computer, you can
see the utility icon
taskbar.
2.
from Windows
Press <Alt + F1> and then click OK on
the confirmation message. Your system
will enter the Hybrid Sleep mode.
The default hotkey is <Alt + F1>. To
change it, see the section below.
Tick to not show this message next time.
Setting up ASUS Instant On
To set up ASUS Instant On:
74
1.
Right-click the ASUS Instant On icon
from Windows taskbar. The main settings
screen appears.
You can choose to enable/disable ASUS
Instant On hotkey, and show/hide ASUS
Instant On icon from Windows taskbar.
2.
Click Redefine button from the main
settings screen. The hotkey settings
screen appears.
3.
Key in the combination keys you want to
use for ASUS Instant On hotkey.
4.
Click OK to save your changes, and
Cancel to discard the changes you made.
Chapter 6: Using the utilities
Recovering your system
English
Resetting your PC
The Reset your PC option restores your PC to its factory default settings.
Back up all your data before using this option.
To reset your PC:
1.
Press <F9> during bootup.
2.
From the screen, click Troubleshoot.
3.
Select Reset your PC.
4.
Click Next.
5.
Select Only the drive where the Windows is installed.
6.
Select Just remove my files.
7.
Click Reset.
Recovering from a system image file
You can create a USB recovery drive and use this to recover your PC’s settings.
Creating a USB recovery drive
The USB storage device must have at least 16GB available space.
All files on your USB storage device will be permanently deleted during the process. Before
you proceed, ensure that you back up all your important data.
To create a USB recovery drive:
1.
Launch the Control Panel from the All Apps screen.
For details, refer to Launching the All Apps screen under Working with Windows® apps.
2.
From the Control Panel’s System and Security, click Find and fix problems.
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English
76
3.
Click Recovery > Create a
recovery drive.
4.
Click Copy the recovery partition
from the PC to the recovery
drive, and then click Next.
5.
Select the USB storage device
where you want to copy the
recovery files.
6.
Click Next.
7.
Click Create. Wait for a while for
the process to complete.
8.
When the process is completed,
click Finish.
Chapter 6: Using the utilities
Removing everything and reinstalling Windows
English
Restoring your PC to its original factory settings can be done using the Remove everything
and reinstall option in PC Settings. Refer to the steps below to use this option.
Back up all your data before using this option.
This process may take a while to complete.
1.
Launch the Charm bar.
2.
Click Settings > Change PC Settings > General.
3.
Scroll down to view the Remove everything and reinstall Windows option. Under
this option, click Get Started.
4.
Follow the onscreen instructions to complete the reinstallation and reset process.
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English
Introduction to Intel® 2012 Desktop responsiveness
technologies
This document is an overview of the installation and configuration procedures of the Intel®
2012 Desktop responsiveness technologies.
Intel® 2012 Desktop responsiveness technologies feature:
•
Intel® Smart Response Technology
•
Intel® Rapid Start Technology
•
Intel® Smart Connect Technology
System Requirements for Intel® 2012 Desktop responsiveness
technologies
In order for the system to run smoothly with the Intel® 2012 Desktop responsiveness features,
you must meet the following requirements:
1. CPU:
Intel® 3rd/2nd generation Core Processor family
2. OS:
Windows® 7 operating systems
3. SSD:
One dedicated SSD (Solid State Disk) to support Intel® Smart Response and
Intel ® Rapid Start Technology is necessary.
Refer to the SSD Capacity Requirements table for the information of SSD size,
partition capacity, and system memory requirements.
4. HDD:
At least one HDD (Hard Disk Drive) for the system OS drive.
5. DRAM:
To enable Intel® Rapid Start Technology, DRAM size smaller than 8GB is
required.
Enable the acceleration of Intel® Smart Response Technology before creating the
partition for the Intel® Rapid Start Technology.
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Chapter 6: Using the utilities
SSD Capacity Requirements
4GB
8GB
Intel® Rapid Start
2GB
4GB
8GB
Intel® Smart Response
20GB
20GB
20GB
Intel® Smart Response
and
Intel® Rapid Start
Separate 20GB
and 2GB partition
(SSD size >
22GB)
Separate 20GB
and 4GB partition (SSD size
> 24GB)
Separate 20GB
and 8GB partition (SSD size
> 28GB)
Intel® Smart Response,
Intel® Rapid Start,
and
Intel® Smart Connect
Separate 20GB
and 2GB partition
(SSD size >
22GB)
Separate 20GB
and 4GB partition (SSD size
> 24GB)
Separate 20GB
and 8GB partition (SSD size
> 28GB)
Intel® storage combinations
2GB
•
The SSD used for Intel® Rapid Start and Intel® Smart Response is should not be used
for creating RAID.
•
Due to OS behavior, Intel® Rapid Start Technology works inefficiently with over 4G
system memory under a Windows® 7 32-bit operating system.
•
Only Intel® internal SATA ports (gray and blue) support Intel® 2012 Desktop
responsiveness technologies.
•
The performance of Intel® Smart Response Technology and Intel® Rapid Storage
Technology vary based on the installed SSD.
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System DRAM
SSD Partition Capacity
Requirements
79
Intel® Smart Response Technology
English
Intel® Smart Response Technology boosts overall system performance. It uses an installed
fast SSD (min. 20GB available) as a cache for frequently accessed operations, speeding up
hard drive/main memory interaction. Key benefits are expedited hard drive speeds, reduced
load and wait times, and maximized storage utilization. Power consumption also goes down
by reducing unnecessary hard drive spin.
Before applying Intel® Smart Response Technology, setting the SATA Mode BIOS item to
[RAID mode] in BIOS setup is necessary.
Installing Intel® Smart Response Technology
1.
Place the support DVD into the optical drive. The Drivers installation tab appears if your
computer has enabled the Autorun feature.
.
Click the Drivers tab, then click Intel® Rapid Storage Technology Driver software.
3.
Follow the onscreen instructions to complete the installation.
Using the Intel® Smart Response Technology
80
1.
Click Accelerate to launch Smart
Response Technology settings.
2.
a. Select the SSD you want to use to
accelerate your storage system.
b. Select the size allocated for SSD
caching.
c. Select which HDD will be used for
caching.
d. Enhanced mode: WRITE THROUGH,
write to SSD and HDD at the same
time.
Maximized mode: WRITE BACK, write
to SSD and write back to HDD at a later
time.
Chapter 6: Using the utilities
Select Disable Acceleration to disable
this function, and select Change Mode to
switch acceleration mode to Enhanced/
Maximized.
English
3.
• To enable Intel® Smart Response Technology, you need at least one SSD (> 20GB) and
an HDD. Only one SSD can be assigned for caching.
• If you want to restore the OS, go to BIOS Option ROM > Acceleration Options and
remove the Disks/Volume Acceleration to disable Intel® Smart Response Technology.
• The maximum caching size on the SSD is 64GB. If the caching size set exceeds this
limit, the excess storage capacity can still be identified by the system for normal storage.
Intel® Rapid Start Technology
Intel® Rapid Start Technology allows you to quickly resume your computer from sleep mode.
Saving your computer’s system memory to the configured SSD provides a faster wake-up
response time, but keeps the energy at a low profile.
• Before applying Intel® Rapid Start Technology, go to Advanced Mode > Advanced >
PCH Configuration in BIOS item, and enable Intel® Rapid Start Technology.
• Ensure to follow the procedure for Creating a partition precisely to enable the Intel
Rapid Start function. An error message appears if you install the Intel® Rapid Start Utility
before creating a partition.
Creating a partition
•
Backup your data before using the Microsoft partition tool. Incorrect partitioning will
result in data loss.
•
Adjusting the DRAM to a high frequency will result in unstable system performance.
1.
Go to Start, right-click Computer > Manage > Disk Management.
.
Select the SSD that you want to create the partition.
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3.
English
4.
Right click the New Volume
that you want to shrink from,
and select Shrink Volume.
If your SSD is not initialized and unformatted:
a. Right click the disk that you want to create the partition in, and select Initialize.
b. Right click the unallocated volume, select New Simple Volume, and follow the
remaining steps.
If your SSD is smaller than 64GB, and is set to Full disk capacity caching option for Intel®
Smart Response, you will not see any volume in the Disk Management tool. Set your cache
memory value of 18.6GB in Intel® Smart Response to allow enough capacity for the Intel®
Rapid Start partition.
5.
Key in the required partition
size. The value must be
equal to the system DRAM
memory (1GB = 1024MB).
Click Shrink.
Go to Start > Control Panel
> System and Security
> System, and check the
DRAM size information.
The unallocated volume is
allocated to the selected
disk.
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Chapter 6: Using the utilities
To launch the disk partitioning tool, click Start > Programs > Accessories >
Command Prompt tool.
7.
Type diskpart and press Enter.
8.
In the diskpart prompt, type
list disk, and press
Enter. Select the disk with the
unallocated volume by typing
select disk x (x = disk
number), and press Enter .
9.
•
The value “x” refers to a disk number where you created the unallocated partition.
•
Refer to step 5 for details about the unallocated disk space in the SSD.
English
6.
Type create
partition primary,
and press Enter.
10. After creating a primary
partition, type detail
disk, and press Enter
to view the details of the
partitioned disk.
11.
Select the RAW volume
which has the same size
as the shrinked volume,
type select volume x
(x = number), and press
Enter to store the Intel®
Rapid Start partition.
•
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The value “x” refers to a disk number where you want to create the store partition.
83
12. Type set id=84 override, press Enter, and wait for the “shrinking process” until
the Disk Management utility identifies a new partition called Hibernation Partition.
English
The Hibernation Partition does not appear when you choose “GPT (GUID Partition Table
store type”. Ensure that the “Unallocated” label disappears from the volume, and a new
partition is identified.
13. Reboot the system after creating the partition.
The partitioning process for the Intel® Rapid Start Technology is incomplete if the computer
is not rebooted. This may result in failure of the Intel® Rapid Start Technology to function.
Enabling and disabling the Intel® Rapid Start Technology under the OS
Install the Intel® Rapid Start Technology from your support DVD in order to launch the
Intel® Rapid Start Manager.
After creating the partition, launch the Intel® Rapid Start
Manager to enable or disable the Intel® Rapid Start
Technology.
1.
84
Click the Show hidden icons arrow from the right
side of the task bar, and click the Intel® Rapid Start
Technology Manager icon.
Chapter 6: Using the utilities
2.
Tick On in the Status field to enable the feature, and click Save.
English
Select and click to enable
or disable the function
Click to enable or
disable battery
saving mode. This
function only applies
to notebooks.
Click to enable or disable the timer. When enabled, move
the scroll bar to the desired time. When the system is
idle for more than the time period you set, the system
automatically goes into the Intel® Rapid Start mode.
Default time is 10 minutes.
Click to save the Click to cancel the
settings made. settings made.
Recovering the partition
This procedure allows you to delete the Intel® Rapid Start Technology from your system, and
recover the partition you made for the Intel Rapid® Start Technology installation.
1.
Run the Command Prompt tool.
.
Type diskpart and press Enter.
3.
At the diskpart prompt, type
list disk after DISKPART,
and press Enter.
4.
Select the disk (SSD)
where the Intel® Rapid Start
Technology is installed for
volume recovery, type select
disk x (x = number), and
press Enter.
The value “x” refers to a disk number where you want to delete the store partition.
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5.
English
Type list partition, press
Enter, and select the partition
where the Intel® Rapid Start
Technology is installed by
typing select partition x
(x = number), and press Enter.
The value “x” refers to a disk number where you want to delete the store partition.
86
6.
Type delete partition override, and press Enter. The diskpart utility deletes
the selected partition
7.
In the desktop, click Start, right-click Computer, and click Manage.
8.
In the Computer Management window,
click Disk Management, right click
the shrinked new volume, and select
Extend Volume.
9.
As the Extend Volume Wizard
appears,click Next.
Chapter 6: Using the utilities
English
10. Click Next after selecting the default
disk.
11.
Extend volume setup is complete. Click Finish to recover the Intel® Rapid Start
Technology partition.
12. Reboot the system after deleting the partition.
13. Go to Start > Control Panel > Programs > Programs and Features > to remove the
Intel® Rapid Start Manager for the complete deletion of Intel® Rapid Start Technology.
Intel® Smart Connect Technology
The Intel® Smart Connect Technology is a feature that provides the latest content updates
and energy efficiency to your computer’s platform.
Once installed and activated, the Intel® Smart Connect Technology periodically wakes up the
system from sleep mode, performs user state gathering, and initiates re-entry to sleep mode
to wake-up after a set time interval.
• Intel® Smart Connect Technology supports Windows® Live Mail, Microsoft Outlook, and
Seesmic applications.
• It is necessary to enable the items of the PCH Configuration in the BIOS before applying
the Intel® Smart Connect Technology. Go to Advanced Mode > Advanced > PCH
Configuration, and enable the Intel® Smart Connect Technology.
Installing the Intel® Smart Connect Technology
1.
Insert the support DVD into the optical drive.
.
Go to Utilities, and click Intel® Smart Connect Technology.
3.
As the setup wizard appears, click Next to begin the setup.
4.
Tick I accept the terms in the License Agreement, and click Next.
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English
5.
Select all and click Next for
Custom Setup.
6.
Click Install to proceed the
installation.
7.
Click Yes to restart your system, and for the newly installed Intel® Smart Connect
Technology to take effect.
Using the Intel® Smart Connect Technology
•
Before the system goes to sleep mode, ensure to keep your applications on the
desktop, and enter the applications, passwords.
•
Ensure that the internet is in connection when enabling the Intel® Smart
ConnectTechnology.
1.
Click Start > All Programs > Intel > Intel® Smart Connect Technology.
.
In the Basic tab, click Enable Updating. When enabled, the Advanced tab is available
for advanced function settings.
The Advanced tab is activated
when updating is enabled
Click to
configure the
basic settings
Click to enable
or disable the
function
When the scroll
bar is activated,
adjust the
waking up
time period for
Internet data
update.
88
Click to view version
information and help topics
When
updating is
enabled, click
to reset all
settings to
default.
Chapter 6: Using the utilities
To disable the
updating function, click
Disable Updating.
Clicking this button
automatically disables
the configuration in the
Advanced tab. To reset
to defaults, click Reset
All to Defaults.
4.
In the Advanced tab,
set up the schedule
during low power usage
time period for power
saving. This setting only
applies to the assigned
time period.
5.
In the Help tab, click About to view the version. Click Topics to learn more about the
Intel® Smart Connect Technology and its configuration.
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3.
89
English
90
Chapter 6: Using the utilities
English
Chapter 7
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
?
?
My computer cannot be powered on and the power LED on the front
panel does not light up.
•
Check if your computer is properly connected.
•
Check if the wall outlet is functioning.
•
Check if the Power Supply Unit is switched on. Refer to the section Turning
your computer ON in Chapter 1.
My computer hangs.
•
Do the following to close the programs that are not responding:
1.Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,
then click Task Manager.
2.Under Task Manager in the Processes tab, select the program that is
not responding, then click End Task.
•
?
?
If the keyboard is not responding. Press and hold the Power button on the top
of your chassis until the computer shuts down. Then press the Power button
to turn it on.
I cannot connect to a wireless network using an ASUS WLAN Card
(on selected models only)?
•
Ensure that you enter the correct network security key for the wireless network
you want to connect to.
•
Connect the external antennas (optional) to the antenna connectors on the
ASUS WLAN Card and place the antennas on the top of your computer
chassis for the best wireless performance.
The arrow keys on the number key pad are not working.
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Check if the Number Lock LED is off. When the Number Lock LED is on,
the keys on the number key pad are used to input numbers only. Press the
Number Lock key to turn the LED off if you want to use the arrow keys on the
number key pad.
91
?
English
?
?
?
No display on the monitor.
•
Check if the monitor is powered on.
•
Ensure that your monitor is properly connected to the video output port on
your computer.
•
If your computer comes with a discrete graphics card, ensure that you connect
your monitor to a video output port on the discrete graphics card.
•
Check if any of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable.
•
Check if your monitor is plugged to a power source properly.
•
Refer to the documentation that came with your monitor for more
troubleshooting information.
When using multiple monitors, only one monitor has display.
•
Ensure that the both monitors are powered on.
•
During POST, only the monitor connected to the VGA port has display. The
dual display function works only under Windows.
•
When a graphics card is installed on your computer, ensure that you connect
the monitors to the output port on the graphics card.
•
Check if the multiple displays settings are correct. Refer to section
Connecting multiple external displays in Chapter 3 for details.
My computer cannot detect my USB storage device.
•
The first time you connect your USB storage device to your computer,
Windows automatically installs a driver for it. Wait for a while and go to My
Computer to check if the USB storage device is detected.
•
Connect your USB storage device to another computer to test if the USB
storage device is broken or malfunctions.
I want to restore or undo changes to my computer’s system settings
without affecting my personal files or data.
92
You can use Windows® Refresh everything without affecting your files
recovery option to restore or undo changes to your computer’s system
settings without affecting your personal data such as documents or photos.
To use this recovery option, click Settings > Change PC Settings > General
from the Charm bar, select Refresh everything without affecting your files,
and click Get Started.
Chapter 7: Troubleshooting
The picture on the HDTV is distorted.
•
It is caused by the different resolutions of your monitor and your HDTV. Adjust
the screen resolution to fit your HDTV. To change the screen resolution:
Do any of the following to open the Screen Resolution setting screen: a) Launch the All Apps screen and pin Control Panel on the Start screen.
English
?
From the Start screen
For details, refer to Pinning an app on the Start screen from the section
Working with Windows® apps.
b) From the Control Panel, click Adjust screen resolution under
Appearance and Personalization.
From the Desktop Mode screen
a) Launch the Desktop Mode from the Start screen.
?
b) Right click anywhere on your Desktop Mode screen. When the pop-up
menu appears, click Personalize > Display > Change display settings.
My speakers produce no sound.
•
Ensure that you connect your speakers to the Line out port (lime) on the front
panel or the rear panel.
•
Check if your speak is connected to an electrical source and turned on.
•
Adjust your speakers’ volume.
•
From the Desktop Mode screen, ensure that your computer’s system sounds
are not Muted.
•
If it is muted, the volume icon is displayed as . To enable the system
sounds, click
the volume.
•
•
?
?
from the Windows taskbar, then move the slider to adjust
If it is not muted, click
and drag the slider to adjust the volume.
Connect your speakers to another computer to test if the speakers are
working properly.
The DVD drive cannot read a disc.
•
Check if the disc is placed with the label side facing up.
•
Check if the disc is centered in the tray, especially for the discs with
non-standard size or shape.
•
Check if the disc is scratched or damaged.
The DVD drive eject button is not responding.
1.
Hover your mouse pointer over the lower left corner of Windows® desktop then
right-click on the Start screen’s thumbnail. From the pop-up menu, click File
Explorer to open the Computer screen.
2.
Right-click
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, then click Eject from the menu.
93
Power
English
Problem
No power
(The power
indicator is off)
Possible Cause
Action
Incorrect power voltage
• If your computer has a power
voltage switch, set it to your area’s
power requirements.
• Adjust the voltage settings. Ensure
that the power cord is unplugged
from the power outlet.
Your computer is not
turned on.
Press the power key on the front panel
to ensure that your computer is turned
on.
Your computer’s power
cord is not properly
connected.
• Ensure that the power cord is
properly connected.
• Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center
about installing another PSU on your
computer.
Possible Cause
Action
The signal cable is
not connected to the
correct VGA port on your
computer.
• Connect the signal cable to the
correct display port (onboard VGA
or discrete VGA port).
• If you are using a discrete VGA
card, connect the signal cable to the
discrete VGA port.
Signal cable problems
Try connecting to another monitor.
Display
Problem
No display
output after
turning the
computer on
(Black screen)
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Chapter 7: Troubleshooting
Problem
Cannot access
the Internet
Possible Cause
Action
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not,
try another LAN cable. If it still does
not work, contact the ASUS service
center.
Your computer is not
properly connected to a
router or hub.
English
LAN
Ensure that your computer is properly
connected to a router or hub.
Network settings
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the
anti-virus software
Close the anti-virus software.
Driver problems
Reinstall the LAN driver
Audio
Problem
No Audio
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Possible Cause
Action
Speaker or headphone is
connected to the wrong
port.
• Refer to your computer’s user
manual for the correct port.
• Disconnect and reconnect the
speaker to your computer.
Speaker or headphone
does not work.
Try using another speaker or
headphone.
The front and back audio
ports do not work.
Try both the front and back audio
ports. If one port failed, check if the
port is set to multi-channel.
Driver problems
Reinstall the audio driver
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System
English
Problem
System speed is
too slow
The system often
hangs or freezes.
96
Possible Cause
Action
Too many programs are
running.
Close some of the programs.
Computer virus attack
• Use an anti-virus software to
scan for viruses and repair your
computer.
• Reinstall the operating system.
Hard disk drive failure
• Send the damaged hard disk
drive to ASUS Service Center for
servicing.
• Replace with a new hard disk drive.
Memory module problems
• Contact the ASUS Service Center
for assistance.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air flow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.
Chapter 7: Troubleshooting
Problem
Too noisy right
after turning on
the computer.
Computer is too
noisy when in use.
Possible Cause
Action
Your computer is booting
up.
It is normal. The fan runs on its
full speed when the computer is
powering on. The fan slows down
after entering the OS.
The BIOS settings have
been changed.
Restore the BIOS to its default
settings.
Old BIOS version
Update the BIOS to the latest
version. Visit the ASUS Support
site at http://support.asus.com to
download the latest BIOS versions.
The CPU fan has been
replaced.
Ensure that you are using a
compatible or ASUS-recommended
CPU fan.
There is not enough
air ventilation for the
computer.
Ensure that your computer is
working in an area with good air flow.
The system temperature is
too high.
• Update the BIOS.
• If you know how to reinstall the
motherboard, try to clean the inner
space of the chassis.
• Contact the ASUS Service Center
for assistance.
English
CPU
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS
Service Center. Visit the ASUS Support site at http://support.asus.com for the service
center information.
ASUS CG8480
97
ASUS contact information
ASUSTeK COMPUTER INC.
Address
Telephone Fax E-mail
Web site
Technical Support
Telephone Online support
15 Li-Te Road, Peitou, Taipei, Taiwan 11259
+886-2-2894-3447
+886-2-2890-7798
info@asus.com.tw
www.asus.com.tw
+86-21-38429911
support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address
Telephone Fax
Web site
Technical Support
Telephone Support fax
Online support
800 Corporate Way, Fremont, CA 94539, USA
+1-510-739-3777
+1-510-608-4555
usa.asus.com
+1-812-282-2787
+1-812-284-0883
support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address
Fax
Web site
Online contact
Technical Support
Telephone (Component)
Telephone (System/Notebook/Eee/LCD)
Support Fax
Online support
Harkort Str. 21-23, D-40880 Ratingen, Germany
+49-2102-959911
www.asus.de
www.asus.de/sales
+49-1805-010923*
+49-1805-010920*
+49-2102-9599-11
support.asus.com
* EUR 0.14/minute from a German fixed landline; EUR 0.42/minute from a mobile
phone.
Manufacturer:
ASUSTeK Computer Inc.
Address:
4F, No.150, LI-TE RD., PEITOU, TAIPEI 112,
TAIWAN
Authorised representative in
Europe:
ASUS Computer GmbH
Address:
HARKORT STR. 21-23, 40880 RATINGEN,
GERMANY