Abridged user’s manual
(Canada version)
LS6195/LS6195-13/LS6195-15/
LS6195-16/LS6195-17
DECT 6.0 cordless telephone
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants.
The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.
T
TIA-1083
Introduction
To help protect the environment, this Abridged user’s manual provides you with
the basic installation and use instructions. A limited set of features are described
in abbreviated form.
Please refer to the online Complete user’s manual for a full set of installation and
operation instructions at www.vtechcanada.com.
Before using this VTech product, please read Important safety instructions on
page 11 of this user’s manual.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Handset
Telephone base
Telephone line cord
Telephone base
power adapter
Abridged user’s manual
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
Battery compartment
cover
Quick start guide
Battery
Abridged user’s manual
Quick start guide
Telephone base installation
Install the telephone base as shown below.
Electrical outlet
(not controlled
by a wall switch)
Telephone wall jack
Telephone line cord
A DSL filter (not included) is
required if you have DSL
high-speed Internet service.
The DSL filter must be
plugged into the telephone
wall jack.
Telephone base
power adapter
Telephone base
• Use only the power adapter and battery supplied with this product. To order a
replacement, visit our website at www.vtechcanada.com or call 1 (800) 267-7377.
Battery installation
Install the battery as shown below.
. Insert the battery connector securely
into the socket as shown below.
. Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
3. Slide the battery compartment cover
. Place the handset in the telephone
towards the center of the handset until
base to charge.
it clicks into place.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
CHARGE light remains
on when charging.
Battery charging
Once you have installed the battery, the screen indicates the battery status (see
the table below). For best performance, keep the handset in the telephone base
when not in use. The battery is fully charged after 11 hours of continuous charging.
Battery indicators
Battery status
Action
The screen is blank, or
displays Put in charger
and flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and flashes.
The battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET 1.
The battery is charged.
To keep the battery charged,
place it in the telephone base
when not in use.
Handset overview
CID/ /VOLUME
/ /VOLUME
• Review the caller ID log when
the phone is not in use.
• Decrease the listening volume
during a call or message
playback.
• Scroll down while in a menu, or
in the directory, caller ID log or
redial list.
• Move the cursor to the left when
entering numbers or names.
• Review the directory when the
phone is not in use.
• Increase the listening volume
during a call or message
playback.
• Scroll up while in a menu, or
in the directory, caller ID log or
redial list.
• Move the cursor to the right when
entering numbers or names.
MENU/SELECT
REDIAL/PAUSE
• Show the menu.
• While in a menu, press to
select an item, or save an
entry or setting.
• Press repeatedly to review the
redial list.
• Press and hold to insert a
dialing pause while dialing or
entering a number.
OFF/CANCEL
• Hang up a call.
• Silence the ringer temporarily
while the handset is ringing.
• Press and hold to erase the
missed call indicator while the
handset is not in use.
• Press to return to the previous
menu, or press and hold to
return to idle mode, without
making changes.
/FLASH
• Make or answer a call.
• Answer another incoming call
during a call.
1/
• Press repeatedly to add or
remove 1 in front of the caller ID
log entry before dialing or saving
it to the directory.
• Press and hold to set or dial your
voicemail number.
• Press and hold to set and turn
on the quiet mode, or turn it off.
• Press repeatedly to show other
dialing options when reviewing
a caller ID log entry.
Dialing keys
• Enter numbers or characters.
• Answer an incoming call.
INT
• Start an intercom conversation
or transfer a call.
• Switch to tone dialing
temporarily during a call.
MUTE/DELETE
• Mute the microphone during a call.
• Delete digits or characters while using
the dialing keys.
• Silence the ringer temporarily while
the handset is ringing.
• Delete the displayed entry while in the
directory, caller ID log or redial list.
• Make or answer a call using the
handset speakerphone.
• During a call, press to switch between
the speakerphone and the handset.
Telephone base overview
/FIND HANDSET
Press to page the system handset.
Bottom of the telephone base
Telephone base overview (continued)
3x
• Tap to play or stop playing messages.
4
• Press to delete the playing message.
2
• Press to repeat the playing message.
• Press twice to play the previous
message.
/MUTE
• Tap to review the directory when
the phone is not in use.
• Tap to return to idle mode while
in the directory.
• Tap to mute the microphone
during a call.
• Tap to silence the ringer
temporarily while the telephone
base is ringing.
VOL- /
• Tap to decrease the
listening volume during a call
and message playback.
• Tap to decrease the
telephone base ringer volume
when the phone is not in use.
• Tap to scroll down while in the
directory or caller ID log.
• Tap to delete digits or characters
while predialing.
• Press to skip to the next message.
1
• Press repeatedly to add or
remove 1 in front of the caller ID
log entry before dialing or saving
it to the directory.
• Press and hold to dial your
voicemail number.
• Press repeatedly to show
other dialing options when
reviewing a caller ID log entry.
• Press to switch to tone dialing
temporarily during a call.
CID/FLASH
• Tap to review the caller ID log
when the phone is not
in use.
• Tap to return to idle mode
while in the caller ID log.
• Tap to answer another
incoming call during a call.
CHARGE light
• On when the handset is charging.
VOL+/
• Press to make, answer or end a call
using the telephone base.
• Tap to increase the listening volume during
a call and message playback.
• Tap to increase the telephone base ringer
volume when the base is not in use.
• Tap to scroll up while in the directory or
caller ID log.
Dialing keys (0-9,
&
)
• Press to enter numbers or
characters.
• Press to answer an incoming call.
Using the handset menu
. Press MENU when the handset is not in use.
. Press or until the screen displays the desired feature menu.
3. Press SELECT.
•
•
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Telephone settings
Default settings are indicated by asterisks (*).
Settings menu
Description
Options
LCD language
Set the handset display language.
English*
Français
Español
Base LCD lang
Set the telephone base display language.
English*
Français
Español
Voicemail #
Set the speed dial voicemail number.
Voicemail #
Clr voicemail
Turn off the voicemail indicators (see the
note below).
Reset VM Icon?
Key tone
Set whether the handset beeps whenever a
key is pressed.
Key tone:On*
Key tone:Off
Home area code
Set the home area code so that the caller ID
log stores only seven digits for local
telephone numbers.
Home area code
___
Dial mode
Set the telephone to be touch-tone or
pulse dialing.
Touch-tone*
Pulse
Auto Answer
Set whether the handset answers a call
automatically whenever you pick it from the
telephone base when there is an incoming call.
On*
Off
-
• Use the Clr voicemail feature when the telephone indicates there is new voicemail
but there is none. For example, when you have accessed your voicemail while away
from home. The Clr voicemail feature only turns off the indicators; it does not delete
your voicemail messages. As long as you have new voicemail messages, your
telephone service provider continues to send the signal that turns on the indicators.
The following are some of the telephone features you may wish to set. Refer
to Telephone settings in the online Complete user’s manual for complete
instructions on setting all telephone features.
Handset ringer volume
You can adjust the handset ringer volume level, or turn the ringer off.
. Press MENU when the handset is not in use.
. Scroll to Ringers and then press SELECT twice.
3. Press or to sample each volume level, then press SELECT to save.
• When the ringer volume is set to Off, the handset still rings when you press
/FIND HANDSET at the bottom of the telephone base.
Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones
(except paging tone) and call screening are muted. When you turn on the quiet
mode, the answering system turns on automatically.
. Press and hold
when the handset is not in use.
. Use the dialing keys (0-9) to enter the duration (hour), then press SELECT to save.
•
To turn off the quiet mode, press and hold
when the handset is not in use.
Set date and time
If you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. You can also set the date and time manually.
. Press MENU when the handset is not in use.
. Scroll to Set date/time and then press SELECT.
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY).
Then press SELECT.
. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM).
Then press or to choose AM or PM.
. Press SELECT to save.
Telephone operation
Make a call
Using the handset:
• Press
or
and then dial the telephone number.
Using the telephone base:
• Press
and then dial the telephone number.
Answer a call
Using the handset:
• Press ,
or any dialing key.
-OR• Pick up the handset from the telephone base when Auto Answer is set to On.
Using the telephone base:
• Press
or any dialing key.
End a call
Using the handset:
• Press OFF or put the handset back in the telephone base.
Using the telephone base:
• Press .
Handset speakerphone
•
During a call, press
use.
to switch between speakerphone and normal handset
Volume
Using the handset:
• During a call, press /VOLUME or /VOLUME to adjust the listening volume.
Using the telephone base:
• During a call, tap VOL+ or VOL- to adjust the listening volume.
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
. During a call, press MUTE on the handset or tap MUTE on the telephone base.
The screen displays Muted.
. Press MUTE on the handset or tap MUTE on the telephone base to resume the
conversation. The screen displays Microphone on briefly.
Call waiting
When you subscribe to call waiting service from your telephone service provider,
you hear an alert tone if there is an incoming call while you are already on a call.
• Press FLASH on the handset or tap FLASH on the telephone base to put the
current call on hold and take the new call.
• Press FLASH on the handset or tap FLASH on the telephone base at any time
to switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer without
disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:
• Press OFF or MUTE on the handset, then
displays and Ringer muted
displays briefly.
To silence the telephone base ringer:
• Tap MUTE on the telephone base.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call.
. During a call, press
on the handset or
on the telephone base.
. Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals. It automatically returns to pulse dialing mode after you end
the call.
Find handset
Use this feature to find the system handset.
To start paging:
• Press /FIND HANDSET at the bottom of the
telephone base. The handset rings and displays
** Paging **.
To end paging:
• Press /FIND HANDSET at the bottom of the
telephone base.
-OR• Press , , OFF or any dialing key on the handset.
-OR• Place the handset in the telephone base.
Redial list
The handset stores the last 10 telephone numbers dialed. When there are already
10 entries, the oldest entry is deleted to make room for the new entry.
To review and dial a number from the redial list on the handset:
. Press REDIAL when the handset is not in use.
. Press , or REDIAL repeatedly until the desired entry displays.
3. Press
or
to dial.
To delete a redial entry on the handset:
When the desired redial entry displays, press DELETE.
Join a call in progress
You can use the telephone base and the cordless handset, or two cordless
handsets at a time on an outside call. You can buy additional expansion handsets
(LS6005/LS6005-13/LS6005-15/LS6005-16/LS6005-17) for this telephone base.
You can register up to five handsets to the telephone base.
• When a device is on a call, press or
on another cordless handset, or press
on the telephone base to join the call.
• To exit the call, press OFF on the handset or place it back in the telephone
base, or press
on the telephone base. The call continues until the other
device hangs up.
Transfer a call
While on an outside call, you can transfer the call from one system device
to another.
To transfer a call from the handset:
. During a call, press MENU.
. Scroll to Transfer, then press SELECT.
• When you have more than one handset, use the dialing keys to enter a
destination device number (7 for the telephone base, or 1 to 5 for
HANDSET 1 to HANDSET 5).
3. To answer the call on the telephone base, press .
-ORTo answer the call on the handset, press ,
or any dialing key.
To transfer a call from the telephone base:
• Pick up the handset from the telephone base.
Intercom
Use the intercom feature for conversations between the telephone base and the
cordless handset, or two cordless handsets. You can only use the handset to
initiate an intercom call.
. Press INT on the handset when not in use.
• When you have more than one handset, use the dialing keys to enter a
destination device number (7 for the telephone base, or 1 to 5 for
HANDSET 1 to HANDSET 5).
. To answer the intercom call at the telephone base, press
or any dialing key.
-ORTo answer the intercom call on the handset, press ,
or any dialing key.
3. To end the intercom call, press OFF on the handset or place it back in the
telephone base, or press
on the telephone base.
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is an alert tone.
• To answer the outside call, press
on the handset. The intercom call
ends automatically.
• To end the intercom call without answering the outside call, press OFF on the
handset, or press
on the telephone base. The intercom call ends and the
telephone continues to ring.
Directory
The directory can store up to 50 directory entries which is shared by the handset
and telephone base. You can only use the handset to add, edit or delete directory
entries.
To add a directory entry using the handset:
. Enter the number (up to 30 digits) when the phone is not in use then press
SELECT. Then go to Step 3.
-ORWhen the phone is not in use, press MENU then scroll to Directory, and then
press SELECT twice.
. Use the dialing keys to enter the number (up to 30 digits).
-ORCopy a number from the redial list by pressing REDIAL and then press , or
REDIAL repeatedly to select a number. Press SELECT to copy the number.
3. Press SELECT to move on to enter the name.
. Use the dialing keys to enter the name (up to 15 characters). Additional key
presses show other characters of that particular key.
. Press SELECT to save.
While entering names and numbers, you can:
• Press DELETE to backspace and erase a digit or character.
• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (for entering numbers only).
• Press 0 to add a space (for entering names only).
To review and dial a number from the directory on the handset/telephone base:
Entries are sorted alphabetically.
. Press
on the handset or tap
on the telephone base when the phone is not
in use.
. Scroll to browse through the directory.
3. When the desired entry appears, press
or
on the handset to dial.
-ORWhen the desired entry appears, press
on the telephone base to dial.
To edit a directory entry using the handset:
. When the desired entry displays, press SELECT.
. Use the dialing keys to edit the number, then press SELECT.
3. Use the dialing keys to edit the name, then press SELECT to confirm.
To delete a directory entry using the handset:
. When the desired entry displays, press DELETE.
. When the handset displays Delete contact?, press SELECT.
Speed dial
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so
that you can dial these numbers using fewer keys than usual. You can only use the
handset to assign or delete speed dial entries.
To assign a speed dial entry using the handset:
. Press MENU when the phone is not in use.
. Scroll to Directory, then press SELECT.
3. Scroll to Speed dial, then press SELECT.
. Scroll to a desired speed dial location, then press SELECT.
. Scroll to a desired directory entry, then press SELECT to save.
To dial a speed dial entry on the handset/telephone base:
• Press and hold a dialing key (0 or 2-9) to dial the number stored in the
corresponding location.
To delete a speed dial entry using the handset:
. Press MENU when the phone is not in use.
. Scroll to Directory, then press SELECT.
3. Scroll to Speed dial, then press SELECT.
. Scroll to a desired speed dial location, then press DELETE. The handset
displays Clear SD #X? Press SELECT to confirm.
Caller ID
This product supports caller ID services provided by most telephone service
providers. Depending on your service subscription, you may see the caller’s name,
number, date and time of calls that are sent by your telephone service provider
after the first or second ring.
Caller ID log
The caller ID log stores up to 50 entries. If you answer a call before the caller ID
information displays, it will not be saved in the caller ID log.
• The handset and telephone base display XX missed calls when you have
incoming calls that have not been answered.
• If you want to erase the missed call indicator, press and hold CANCEL on the
idle handset.
To review and dial a number in the caller ID log on the handset/telephone base:
. Press CID on the handset or tap CID on the telephone base when the phone is
not in use.
. Scroll to browse through the caller ID log. When the desired entry appears:
• Press
on the handset or
on the telephone base repeatedly to show
different dialing options.
• Press 1 repeatedly if you need to add or remove 1 in front of the
telephone number.
3. Press
or
on the handset to dial.
-ORPress
on the telephone base to dial.
To save a caller ID log entry to the directory using the handset:
. When the desired caller ID log entry displays, press SELECT.
. Use the dialing keys to modify the number, if necessary. Then press SELECT.
3. Use the dialing keys to modify the name, if necessary. Then press SELECT.
To delete a caller ID log entry with the handset:
• When the desired caller ID log entry displays, press DELETE.
To delete all caller ID log entries with the handset:
. Press MENU when the phone is not in use.
. Scroll to Caller ID log and then press SELECT.
3. Scroll to Del all calls then press SELECT twice.
About answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on the built-in answering system and those left at your telephone service
provider’s voicemail. Each alerts you to new messages differently.
• If XX new messages displays on the screens, there are messages recorded
on the built-in answering system. It can record up to 59 messages, depending
on the length of each message. Each message can be up to three minutes in
length. The total recording time is approximately 11 minutes.
• If
and New voicemail display on the screens, your telephone service
provider is indicating that it has new voicemail for you. Contact your telephone
service provider for more information on how to access your voicemail.
Answering system settings
Default settings are indicated by asterisks (*).
Settings menu
Description
Options
Call screening
Set whether you hear the callers while they are
leaving messages to you.
Screening: On*
Screening: Off
# of rings
Set the number of times the telephone rings
before the answering system answers.
3*; 2; Toll saver;
6; 5; 4
Remote code
Set a two-digit security code to access the
answering system remotely from any touchtone telephone.
19*
Msg alert tone
Set whether the telephone beeps every
10 seconds to alert you of new messages.
Tone: Off*
Tone: On
Recording time
Set the recording time for each
incoming message.
3 minutes*
2 minutes
1 minute
Voice language
Set the language to be used for the voice
prompts in your answering system.
English*;
Français
Set number of rings
You can set the answering system to answer an incoming call after 2, 3, 4, 5 or 6
rings; or toll saver. If you choose toll saver, the answering system answers a call
after 2 rings when you have new messages, or after 4 rings when you have no
new messages.
. Press MENU when the handset is not in use.
. Scroll to Answering sys and then press SELECT.
3. Scroll to Ans sys setup and then press SELECT.
. Scroll to # of rings and then press SELECT.
. Press or to choose 6, 5, 4, 3, 2 or Toll saver and then press
SELECT to save.
Record your own announcement
You can use the preset announcement to answer calls, or replace it with your own
recorded announcement. The announcement can be up to 90 seconds in length.
. Press MENU when the handset is not in use.
. Scroll to Answering Sys then press SELECT twice.
3. The handset announces, “To play, press 2. To record, press 7.”
Then press 7 to record.
. The handset announces, “Record after the tone. Press 5 when you are done.”
After the tone, speak towards the handset microphone.
. Press 5 when done.
Answering system operation
Turn the answering system on or off
The answering system must be turned on to answer and record messages.
. Press MENU when the handset is not in use.
. Scroll to Answering sys and then press SELECT.
3. Scroll to Answer on/off and then press SELECT.
. Press or to choose Answer: On or Answer: Off and then press SELECT.
Message playback at the telephone base
Tap
when the phone is not in use.
Options during playback:
• Tap VOL+ or VOL- to adjust the speaker volume.
• Press 2 to skip to the next message.
• Press 4 to repeat the playing message. Press 4 twice to listen to the
previous message.
• Press 3x to delete the playing message. The system advances to the
next message.
• Tap
to stop.
Call intercept
If you want to talk to the person whose message is being recorded, press
on the handset, or
on the telephone base.
or
Expand your telephone system
You can add new handsets (LS6005/LS6005-13/LS6005-15/LS6005-16/LS6005-17,
purchased separately) to your telephone system. Your telephone base supports a
maximum of five handsets.
For more details, refer to the user’s manual that comes with your LS6005/LS6005-13/
LS6005-15/LS6005-16/LS6005-17 new handset.
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechcanada.com or call
1 (800) 267-7377.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly. For optimum daily
performance, return the handset to the telephone base after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by
a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and
the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to synchronize.
• Charge the battery in the handset for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes
before use.
• Remove the battery and then install it again. If that still does not work, it may be
necessary to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the
wiring or the telephone service. Contact your telephone service provider.
The display shows No line. I cannot get a dial tone.
• Try all the suggestions above.
• If the previous suggestions do not work, disconnect the telephone base from the
telephone jack and connect to a different phone. If there is no dial tone on that
phone either, the problem is in your wiring or telephone service. Contact your
telephone service provider.
• Your line cord may be defective. Try installing a new line cord.
• If you have changed your telephone service to digital service from a cable
company or a VoIP service provider, the telephone line may need to be rewired to
allow all existing telephone jacks to work. Contact your service provider for more
information.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone base before producing a dial
tone. Wait an extra second before dialing.
• If other telephones in your home are having the same problem, the problem is in
the wiring or telephone service. Contact your telephone service provider (charges
may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial
from another room in your home with less background noise.
The display shows To register HS... and ...see manual alternately. The
handset does not work at all.
• The handset is deregistered from the telephone base. To register it back:
. At the bottom of the telephone base, press and hold /FIND HANDSET for
about four seconds until it shows Registering...
. On the cordless handset, press
then it shows Registering... Both the
telephone base and cordless handset show Registered and you hear a beep
when the registration process completes. The registration process takes
about 60 seconds to complete.
If registration fails, the handset displays Failed. Try the registration process
again.
The answering system does not answer after the correct number of rings.
• Make sure the answering system is on. When the answering system is on,
ANS ON should display on the handset and the telephone base.
• If toll saver is selected, the number of rings changes to two when there are new
messages waiting.
• If the memory is full or if the answering system is off, the answering system
answers after 10 rings.
• In some cases, the answering system is affected by the ringing system used by
your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine how
many rings activate your voicemail, please contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
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The answering system does not record messages.
• Make sure the answering system is on.
• When the answering machine memory is full, it does not record new messages
until some old messages are deleted.
• If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine
how many rings activate your voicemail, please contact your telephone
service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
The messages on the answering system are incomplete.
• If a caller leaves a very long message, part of it may be lost when the answering
system disconnects the call after the preset recording time.
• If the memory on the answering system becomes full during a message, the
answering system stops recording and disconnects the call.
• If the caller’s voice is very soft, the answering system may stop recording and
disconnect the call.
I accidentally set my LCD language to Spanish or French, and I don’t know
how to change it back to English.
• While the handset is in idle mode, press MENU and then enter 364 .
• While the handset is on a call, press MENU and then enter 364 . Then
press OFF to exit the menu.
Common cure for electronic equipment.
• If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base.
5. Wait for the cordless handset to synchronize with the telephone base. Allow up
to one minute for this to take place.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the following:
. Read and understand all instructions.
. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a
swimming pool, or in a wet basement or shower.
. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other
electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.
7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
8. This product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply in your home or office, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
0. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service
facility. Opening or removing parts of the telephone base or handset other than specified access doors
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
. Do not overload wall outlets and extension cords.
3. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized technician to restore the
product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
16. Only put the handset of your telephone next to your ear when it is in normal talk mode.
17. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are
not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
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Battery
•
•
•
•
•
CAUTION: Use Only Supplied Battery.
Do not dispose of the battery in a fire. Check with local waste management codes for special disposal
instructions.
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to
the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive materials.
Charge the battery provided with this product only in accordance with the instructions and limitations
specified in this manual.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when
it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press
. Move closer to the telephone base, then press
to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve
reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO
mode activates automatically whenever the handset is synchronized with the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry
non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the
unplugged cords.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think of
cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
The RBRC ® seal
The RBRC ® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada.
The RBRC ® program provides a convenient alternative to placing used nickel-metal hydride batteries into
the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery
at local retailers participating in the RBRC ® program or at authorized VTech product
service centers. Please call 1 (800) 8 BATTERY® for information on Ni-MH battery
recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC® and 1 (800) 8 BATTERY® are registered trademarks of Rechargeable
Battery Recycling Corporation.
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FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended
to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not
be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This
product has been tested and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must
comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line
and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the
6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most,
but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact
your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify you
before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
You will be given the opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this
product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the
maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects
in material and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with the Product operating instructions. This limited warranty extends only to
the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the
limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will
return the repaired or replacement Products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the
date the repaired or replacement Product is shipped to you or (b) the time remaining on the original oneyear warranty; whichever is longer.
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What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in Canada, please visit our website at www.vtechcanada.com or call
1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and
are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location.
VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure
is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by
this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Power requirements
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 450mA
Memory
Directory: 50 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
Designed to fit your home.
And your life.
VTech Technologies Canada Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2015 VTech Technologies Canada Ltd.
All rights reserved. 01/15. LS6195-X_CA_ACIB_V5
Document order number: 91-006539-030-100
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