Canon MultiPass C560 Service manual

FP B740
MP C530
MP C545
MP C555
MP C560
SERVICE
MANUAL
Canon
REVISION 0
MultiPASS C530
MultiPASS C530
MultiPASS C560
MultiPASS C560
H12-1592
H12-1596
H12-1582
H12-1586
JULY 1999
HY8-19AN-000
COPYRIGHT © 1999 CANON INC.
CANON MultiPASS C530/C560
120V
120V
120V
120V
CCSI
CND/LTN
CCSI
CND/LTN
JULY 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,
and repair of products. This manual covers all localities where the products are sold. For this reason, there may
be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or
short period, Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local
law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 1999 by Canon Inc.
CANON INC.
Office Imaging Products Technical Support Dept.
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-0022, Japan
DTP System
This manual was produced on an Apple Macintosh® personal computer, final pages were printed on
Canon SUPER LASER SHOT B406 PS.
All graphics were produced with Macromedia FreeHand®.
All documents and all page layouts were created with Adobe PageMaker®.
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark
Meaning
States a precaution to be taken to prevent danger to personnel, damage to the product, or
damage to electronic components by discharge of static electricity. for example.
States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before starting an
operation.
Gives useful information to understand descriptions.
NOTE
Indicates sections to be read to obtain more detailed information.
REFERENCE
I
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very important, so
please read it.
Chapter 2: Technical Reference
This part explains the technical theory of the product.
Chapter 3: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and service operations
and service switches.
Chapter 4: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate volume of USER'S
GUIDE.
• Procedure for assembly/disassembly and greasing points are not given in this manual. See
REFERENCE the illustrations in the separate volume of PARTS CATALOG.
• Detailed description of each SSSW/parameter is not given in this manual except the new
SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for details them.
• See the G3 Facsimile Error Code List (Rev.1, supplied separately) for details of the
error codes not shown in this manual.
• Detailed description of connector Locations and Signal Descriptions in not given in this
manual.
See the Circuit Diagram for details them.
II
III. REVISION HISTORY
REVISION
0
CONTENT
Original
III
IV. TABLE OF CONTENTS
Page
Chapter 1: General Description
1- 1
1. FEATURES
1- 1
1- 2
1.1 Overview
2. SPECIFICATIONS
1- 2
2.1 General Specification
1- 2
2.2 Communication Specification
1- 3
2.3 Color Communication Specification
1- 4
2.4 Scanner Specification
1- 6
2.5 Printer Specification
1- 9
2.6 Copy Specification
1 -10
2.7 Function
1 -12
3. OVERVIEW
1 -12
3.1 External View
1 -14
3.2 Operation Panel
1 -19
3.3 Consumables
1 -19
3.3.1 BJ cartridge and ink cartridge and BJ cartridge container
1 -21
3.3.2 Print media
1 -23
4. DIMENSIONS
1 -24
5. SAFETY & PRECAUTIONS
1 -24
5.1 Personnel Hazards
1 -26
5.1.1 Electrical shock
1 -26
5.1.2 High-temperature parts
1 -27
5.1.3 Fire hazards
1 -27
5.1.4 Moving parts
1 -27
5.1.5 Preventing ink stains
1 -28
5.2 General Cautions
1 -28
5.2.1 Unit cautions
1 -34
5.2.2 BJ cartridge cautions
1 -45
5.2.3 Ink cartridge cautions
1 -47
5.3 Servicing Cautions
1 -47
5.3.1 Damage from static charge
1 -47
5.3.2 Scanner unit
1 -48
5.3.3 Print assembly
1 -50
5.3.4 Paper feed section
1 -50
5.3.5 Control boards
1 -51
5.3.6 Detaching the outer covers
1 -52
5.3.7 Attaching the operation panel sheet
1 -53
5.4 Data-related precautions
1 -54
5.4.1 Data in the image storage memory (DRAM)
1 -55
5.4.2 Data in the control processing memory (SRAM)
1 -56
5.4.3 Data in the EEPROM
IV
1 -58
5.4.4 Replacing ROM
1 -60
5.4.5 SPCNT board replacement precautions
1 -61
5.4.6 Data initialization through service operation
1 -62
5.5 Protective Mechanism
1 -62
5.5.1 Data battery backup function
1 -62
5.5.2 BJ cartridge maintenance features
1 -63
5.5.3 Heat protection mechanism
1 -63
5.5.4 Overcurrent protection
1 -64
5.5.5 Lightning protection
1 -64
5.5.6 Power leakage protection
1 -65
6. QUALIFICATION REQUIRED FOR INSTALLATION WORK
Chapter 2: Technical Reference
2- 1
1. COMPONENT LAYOUT
2- 3
2. SCANNER MECHANISM
2- 6
3. PAPER SUPPLY MECHANISM
2 -11
4. PRINTER SECTION
2 -18
5. BJ CARTRIDGE
2 -18
5.1 Structure
2 -21
5.2 BJ Head Driver Block Diagram
2 -23
5.3 Printing Signal
2 -25
6. ELECTRIC CIRCUIT
2 -25
6.1 Component Block Diagram
2 -26
6.2 Circuit Board Components
2 -29
6.3 Flow of Image Signals
2 -34
7. COMMUNICATION SYSTEM OPERATIONS
2 -34
7.1 FAX/TEL Switching
2 -34
7.1.1 Settings
2 -34
7.1.2 Parameters
2 -35
7.2 Answering Machine Connection
2 -35
7.2.1 Settings
2 -35
7.2.2 Parameters
2 -35
7.3 Manual/Auto Reception Switching
2 -35
7.3.1 Settings
2 -35
7.3.2 Parameters
2 -36
2 -36
2 -36
2 -50
8. NEW FUNCTION
8.1 High-speed Transmission
8.1.1 V.8/V.34 protocol
8.2 JBIG Image Compression Encoding Method
2 -50
8.2.1 Outline of the JBIG image compression encoding method
2 -51
8.2.2 Single progression sequential bi-level image compression method
2 -52
8.2.3 Encoding method
2 -59
8.2.4 Construction of image data with JBIG image compression encoding
2 -60
8.2.5 Explanation of bi-level image header section (BIH)
V
2 -61
8.2.6 Explanation and parameters for each symbol used in BIH
2 -62
8.2.7 Explanation of bi-level image data (BID) section
2 -62
8.2.8 Explanation and parameters for each symbol used in BID
2 -64
8.3 Color Scanning Ability
2 -64
8.3.1 Contact sensor specifications
2 -65
8.3.2 Reading color documents
2 -65
8.3.3 Reading black & white documents
2 -66
8.4 MultiPASS Function
2 -66
8.4.1 Specifications
2 -68
8.4.2 Bi-directional centronics interface
2 -69
8.5 Color Communications
2 -69
8.5.1 Specifications
2 -71
8.5.2 The JPEG encoding method
2 -73
8.5.3 Image processing outline
2 -74
8.5.4 ITU-T color transimission protocols
2 -75
8.5.5 Conditions necessary for ITU-T color transmission
2 -76
8.5.6 Operaions where other machine does not have color communications abillty
2 -76
8.5.7 Conditions necessary for color reception
2 -77
8.5.8 Specification for Color Communications
Chapter 3: Maintenance & Service
3- 1
1. MAINTENANCE LIST
3- 1
1.1 Consumables
3- 1
1.2 Cleaning
3- 2
1.3 Periodic Inspection
3- 2
1.4 Periodic Replacement Parts
3- 2
1.5 Adjustment Items
3- 3
1.6 General Tools
3- 3
1.7 Special Tools
3- 4
2. HOW TO CLEAN PARTS
3- 4
2.1 Main Unit Outer Covers
3- 4
2.2 Separation Roller
3- 4
2.3 Document Feed/Eject Roller
3- 4
2.4 Separation Guide
3- 4
2.5 Scanning Glass (Contact Sensor)
3- 4
2.6 White Sheet
3- 4
2.7 Printer Platen
3- 6
3. ADJUSTMENT
3- 6
3.1 CS LED Lights-on Duration Adjustment
3- 7
3.2 Vertical Alignment Correction
3 -10
4. TROUBLESHOOTING
3 -10
4.1 Troubleshooting Index
3 -11
4.2 Errors Shown on the Display
3 -11
4.2.1 User error message
VI
3 -16
3 -24
4.2.2 Error codes
4.3 Errors not Shown on the Display
3 -24
4.3.1 General errors
3 -25
4.3.2 Printing problem
3 -27
4.3.3 Scanning problem
3 -29
5. SERVICE SWITCHES
3 -29
5.1 Hardware Switches
3 -29
5.2 Service Data Setting
3 -29
5.2.1 Service data overview
3 -30
5.2.2 Service data registration/setting method
3 -31
5.2.3 Service data setting
3 -38
5.2.4 Explanation of service data
3 -39
5.2.5 New SSSWs/parameters added to this model
3 -43
6. TEST FUNCTIONS
3 -43
6.1 User Test Print Functions
3 -43
6.1.1 Nozzle check
3 -44
6.2 Service Test Functions
3 -44
6.2.1 Test mode overview
3 -45
6.2.2 Test mode flowchart
3 -46
6.2.3 D-RAM tests
3 -46
6.2.4 CS tests
3 -47
6.2.5 PRINT test
3 -49
6.2.6 Modem and NCU tests
3 -53
6.2.7 Faculty tests
3 -58
3 -58
7. SERVICE REPORT
7.1 Report Output Function
3 -58
7.1.1 User report output functions
3 -60
7.1.2 Service report output functions
3 -68
8. WIRING DIAGRAM
3 -68
8.1 Wiring Diagram
3 -69
8.2 Connector Location and Signal Descriptions
Chapter 4: Appendix
4- 1
1. INSTALLATION
4- 1
1.1 Setting Up
4- 1
1.2 Checking Operations
4- 2
4- 2
4- 6
4- 7
2. USER DATA FLOW
2.1 USER DATA FLOW (by Operation Panel)
2.2 Memory Reference Function Flow
3. MAKER-CODE
INDEX
VII
V. ILLUSTRATION INDEX
Page
Chapter 1: General Description
1- 5
Figure 1- 1 Scanning Range
1- 7
Figure 1- 2 Printing Range
1- 8
Figure 1- 3 Printing Range
1 -12
Figure 1- 4 External View (1)
1 -13
Figure 1- 5 External View (2)
1 -14
Figure 1- 6 Operation Panel (1)
1 -15
Figure 1- 7 Operation Panel (2)
1 -16
Figure 1- 8 Operation Panel (3)
1 -17
Figure 1- 9 Operation Panel (4)
1 -18
Figure 1- 10 Operation Panel (5)
1 -19
Figure 1- 11 Consumables (1)
1 -20
Figure 1- 12 Consumables (2)
1 -21
Figure 1- 13 Print Media (1)
1 -22
Figure 1- 14 Print Media (2)
1 -23
Figure 1- 15 Dimensions
1 -24
Figure 1- 16 Personnel Hazards (1)
1 -25
Figure 1- 17 Personnel Hazards (2)
1 -43
Figure 1- 18 Unpacking the BJ Cartridge
1 -44
Figure 1- 19 Ink Path Cartridge
1 -45
Figure 1- 20 Removing Cartridge Cap
1 -46
Figure 1- 21 Ink Outlet
1 -48
Figure 1- 22 Print Assembly Precautions
1 -52
Figure 1- 23 Opening the Upper Cover
1 -52
Figure 1- 24 Operation Panel Sheet
1 -53
Figure 1- 25 Memory IC and Backed up Devices
1 -55
Figure 1- 26 Attaching the Jumper Plug
1 -57
Figure 1- 27 Waste Ink Absorber
1 -58
Figure 1- 28 Attaching the Printer ROM
1 -61
Figure 1- 29 All Clear
Chapter 2: Technical Reference
2- 1
Figure 2- 1 Mechanical Layout
2- 2
Figure 2- 2 Electrical System Layout
2- 3
Figure 2- 3 Document Feed Section
2- 6
Figure 2- 4 Paper Feed Section
2- 8
Figure 2- 5 Paper Feed Motor Drive Switching
2- 9
Figure 2- 6 Paper Separation Mechanism
2 -11
Figure 2- 7 Printer Section
2 -13
Figure 2- 8 Purge Unit
2 -13
Figure 2- 9 Pump Operation State Detection
VIII
2 -17
Figure 2- 10 Ink Empty Detection
2 -19
Figure 2- 11 Nozzle Arrangement
2 -19
Figure 2- 12 Black BJ Cartridge Structure
2 -20
Figure 2- 13 Color BJ Cartridge Structure
2 -20
Figure 2- 14 Photo BJ Cartridge Structure
2 -22
Figure 2- 15 BJ Head Driver Block Diagram (Black BJ Cartridge)
2 -22
Figure 2- 16 BJ Head Driver Block Diagram (Color “Multi Drop” BJ Cartridge)
2 -23
Figure 2- 17 Printing Sequence (Black BJ Cartridge/HQ Mode)
2 -24
Figure 2- 18 Printing Signals
2 -25
Figure 2- 19 Block Diagram
2 -29
Figure 2- 20 G3 Transmission Image Signal Flow
2 -30
Figure 2- 21 G3 Reception Image Signal Flow
2 -31
Figure 2- 22 Color G3 Transmission Image Signal Flow
2 -32
Figure 2- 23 Color G3 Reception Image Signal Flow
2 -33
Figure 2- 24 Color Image Scan Signal Flow
2 -38
Figure 2- 25 Typical Protocol
2 -45
Figure 2- 26 Late Start
2 -46
Figure 2- 27 Between-page Sequence
2 -47
Figure 2- 28 Mode Change
2 -48
Figure 2- 29 Image Transmission Speed Change from the Receiver
2 -49
Figure 2- 30 Image Transmission Speed Change from the Transmitter
2 -50
Figure 2- 31 Images
2 -52
Figure 2- 32 Encoder and Flow of JBIG Encoding
2 -53
Figure 2- 33 Model Templates
2 -54
Figure 2- 34 Positions of Pixels in Model Template
2 -55
Figure 2- 35 Study Table Study Example 1
2 -55
Figure 2- 36 Study Table Study Example 2
2 -57
Figure 2- 37 Arithmetic Encoding Conceptual Diagram
2 -58
Figure 2- 38 When Predictions are Continually Accurate
2 -59
Figure 2- 39 Construction of JBIG Image Data
2 -59
Figure 2-40 BIE Construction Diagram
2 -60
Figure 2- 41 BIH Construction Diagram
2 -62
Figure 2- 42 BID Construction Diagram
2 -70
Figure 2- 43 Sub Sampling
2 -71
Figure 2- 44 Discrete Cosine Transformation
2 -72
Figure 2- 45 JPEG Data Structure
2 -73
Figure 2- 46 Image Processing Out
2 -74
Figure 2- 47 ITU-T Color Protocol
Chapter 3: Maintenance & Service
3- 5
Figure 3- 1 Cleaning Location
3- 6
Figure 3- 2 CS LED Lights-on Duration Adjustment Operation
3- 7
Figure 3- 3 Printing the Test Pattern
3- 7
Figure 3- 4 Test Pattern Sample
IX
3- 8
Figure 3- 5 Correct Test Pattern
3- 8
Figure 3- 6 Sample Test Pattern with Vertical Misalignment
3- 9
Figure 3- 7 Vertical Line Misalignment Correction Procedure
3 -16
Figure 3- 8 Service Error Code Display
3 -25
Figure 3- 9 Paper Feed Motor/Carriage Motor/Document Feed Motor Connector
3 -26
Figure 3- 10 Defective Pattern (Sample)
3 -30
Figure 3- 11 Service Data Setting Method
3 -31
Figure 3- 12 Service Data (page 1)
3 -32
Figure 3- 13 Service Data (page 2)
3 -33
Figure 3- 14 Service Data (page 3)
3 -35
Figure 3- 15 Service Data (page 4)
3 -36
Figure 3- 16 Service Data (page 5)
3 -37
Figure 3- 17 Service Data (page 6)
3 -38
Figure 3- 18 Bit Switch Display
3 -38
Figure 3- 19 How to Read Bit Switch Tables
3 -43
Figure 3- 20 Nozzle Check Pattern
3 -45
Figure 3- 21 Test Mode
3 -46
Figure 3- 22 D-RAM Test
3 -47
Figure 3- 23 Print Test Pattern Check
3 -48
Figure 3- 24 Print Pattern Sample
3 -54
Figure 3- 25 Sensor Tests
3 -56
Figure 3- 26 Operation Panel
3 -59
Figure 3- 27 Memory Clear List
3 -61
Figure 3- 28 System Data List (page 1 ~ page 4)
3 -62
Figure 3- 29 System Data List (page 5 ~ page 6)
3 -63
Figure 3- 30 System Dump List (1/2)
3 -65
Figure 3- 31 System Dump List (2/2)
3 -66
Figure 3- 32 Service Error Tx Report
3 -67
Figure 3- 33 Service Error Activity Report (receiving)
3 -68
Figure 3- 34 Wiring Diagram
Chapter 4: Appendix
4- 2
Figure 4- 1 User Menu Settings (1/4)
4- 3
Figure 4- 2 User Menu Settings (2/4)
4- 4
Figure 4- 3 User Menu Settings (3/4)
4- 5
Figure 4- 4 User Menu Settings (4/4)
4- 6
Figure 4- 5 Memory Reference Function Flow
4- 7
Figure 4- 6 Maker Code
X
MultiPASS C530/C560 Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 transreceiving facsimile based on the ITU-T recommendations. It can be used in
telephone networks.
*: This mark indicates a new function.
Picture Quality Color Printer
High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum
720dpi × 360dpi resolution. Various kinds of media can be printed with the high speed of a maximum 4.5
pages per minute. The printing paper tray can hold up to 100 sheets of plain paper, 50 sheets of OHP film,
or 10 back print films or envelopes.
*Plain paper fax which can transmit/receive in color
Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to containing
extremely high-speed 14.4kbps (MultiPASS C530) / 33.6kbps (MultiPASS C560) modems, transmission
time can be shortened. Pictures and photographs can both be send and received clearly by UHQ(Ultra
High quality), Canon’s vivid image processing technology. Up to 20 letter- or A4- size sheets, or up to 10
legal-size sheets, can be set in the ADF. 12 one-touch dial entries and 100 speed dial entries can be
registered, and group dial and broadcasting transmission can also be done. When paper and ink run out,
the data is saved to memory, so there is no worry. When a external-phone is attached, fax communication
and normal telephone reception are possible due to DRPD service and FAX/TEL switching.
BJ Cartridge
See Page 2-18
Printing quality superior to photos is produced by use of BC-20 and BC-21e/BC-22e BJ cartridges.
*Out-of-Ink Function
See Page 2-18
This machine has a function which detects when ink has run out. It also detects when the cartridges of
machines equipped with color communications are out of ink. After printing each received page, the ink
is ejected in front of a photo sensor in order to detect the presence/absence of remaining ink.
Copy Function
This machine can be used as a 360dpi × 360 dpi high resolution full color copier. With a monochrome
document (including half-tone), up to 99 pages can be copied at one time at the speed of a maximum of 3
pages/minute.
Full Color & 256 Gradation Grayscale Scanner
See Page 2-33
Using graphics or OCR software which conforms to the TWAIN standard, full color and 256-gradation
grayscale images with a quality of 30dpi ~ 600 dpi can be read into a computer. Reading in can be done at
a resolution of 300dpi, and can be enhanced to 600dpi using the included MultiPASS Desktop Manager.
PC Fax
By connecting this machine to a computer, a fax can be transmitted from the included MultiPASS
Desktop Manager or from a Windows application, and a received image can be saved to the computer asis without printing it out.
1-1
MultiPASS C530/C560 Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
Type
Body colour
Power source
Power consumption
Usage environment.
Operating noise
Dimensions (W ✕ D ✕ H)
Weight
Desktop
Art gray
98 ~ 132V AC, 48 ~ 62 Hz,
standby 6.9 W (C560) 6.1 W (C530)
Max. 37.9 W (when 100% black copy)
50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH, 532 ~ 760
mmHg (709 ~ 1013 hPa)
Horizontal
±3° or less
Measured in accordance with ISO standards
Operating
:47 dB(A) or less
14.41" × 12.76" × 8.19" (366 mm × 324 × 208 mm)
(Not including Trays)
11.24 lbs (5.1 kg) Including trays
2.2 Communication Specification
Applicable lines
Applicable Services
Handset
Transmission method
Transmission control protocol
PSTN (Public Switched Telephone Network)
DRPD (Distinctive Ring Pattern Detection)
None
Half-duplex
ITU-T T30 binary protocol/ECM protocol/
ITU-T V.8 protocol/V.34 protocol/ECM protocol*
Modulation method
G3 image signals
ITU-T V.27ter (2.4k, 4.8k bps)
ITU-T V.29 (7.2k, 9.6k bps)
ITU-T V.33 (12k, 14.4k bps)
ITU-T V.17 (TC7.2k, TC9.6k, 12k, 14.4k bps)
ITU-T V.34 (2.4k, 4.8k, 7.2k, 9.6k, 12k, 14.4k, 16.8k, 19.2k,
21.6k, 24k, 26.4k, 28.8k, 31.2k, 33.6k bps)*
G3 procedure signals
ITU-T V.21 (No.2) (300bps)
ITU-T V.8 300bps*
ITU-T V.34 600 bps, 1200 bps*
(With automatic fallback function)
Coding
Black/white ITU-T T.4 Coding method (MH, MR)
ITU-T T.6 Coding method (MMR)
ITU-T T.82/T.85 Coding method (JBIG)
Color
ITU-T T.81 Coding method (JPEG)
Error correction
ITU-T T30 (ECM)
Canon express protocol (CEP)
None
* MultiPASS C560 only
1-2
MultiPASS C530/C560 Chapter 1: General Description
Time required for transmission protocol
Protocol
Mode
G3 standard
V.8/V.34*4
Pre-message
Protocol *1
approx.18 sec.
approx.8 sec.
Post-message
Protocol *2
(between pages)
approx.4 sec.
approx.2 sec.
Post-message *3
(after pages)
approx.4 sec.
approx.2 sec.
*1 Time from when other facsimile is connected to the line until image transmission begins.
*2 Post-message (between pages): Time from after one document has been sent until
transmission of the next document starts if several pages are transmitted.
*3 Post-message (after last pages): Time from after image transmission is completed until
line is switched from facsimile to telephone.
*4 MultiPASS C560 only
Minimum transmission time
Transmission output level
Receive input level
Modem IC
10 msec (G3), 0 msec (G3, ECM)
from 0 to -15 dBm
from -3 to -43 dBm
R288F-26 (MultiPASS C560)
FM214 (MultiPASS C 530)
2.3 Color Communication Specification
ITU-T recommendation
Scanning Document size
Printing paper size
Resolution
Picture element
Coding
Color space
Illuminant Data
Sub sample
ITU-T T.30 ANNEX E (JPEG Color Fax)
T.4 ANNEX E (JPEG Header)
T.42 (Color space for Color Fax)
T.81 (JPEG)
A4
A4
200×200 dpi
8 bit
JPEG
CIELAB
CIE Standard Illuminant D50
4:1:1 (=Lab)
For details Color Communication, see 8.5 Color communication on page 2-69.
REFERENCE
1-3
MultiPASS C530/C560 Chapter 1: General Description
2.4 Scanner Specification
Type
ADF capacity
Sheets
Max. 20 sheets (A4/Letter)
Max. 10 sheets (Legal)
Effective scanning width
Letter/Legal
8.42" (214 mm)
A4
8.19" (208 mm)
Scanning method
Contact sensor scanning method
Scanning line density & Scanning speed
Operation Mode
Line density
FAX
8 dot/mm × 3.85 line/mm
(203.2 dpi × 97.79 dpi)
8 dot/mm × 7.7 line/mm
(203.2 dpi × 195.58 dpi)
150 dpi or less
151~300 dpi
301~600 dpi
150 dpi or less
151~300 dpi
301~600 dpi
150 dpi or less
151~300 dpi
301~600 dpi
360 dpi
360 dpi
Standard
Fine
Scanner
Text (Binary)
Gray scale
Full color
Copy
B&W
Full color
Scanner gradations
TWAIN
Scanning density adjustment
Image modes
Halftone (fax and copy)
Prescan
Motor step
interval
150 dpi/step
Scanning speed
300 dpi/step
5 msec/line (Direct TX)
3.3 msec/line (Memory TX)
3.3 msec/line
150 dpi/step
300 dpi/step
600 dpi/step
150 dpi/step
300 dpi/step
600 dpi/step
150 dpi/step
300 dpi/step
600 dpi/step
600 dpi/step
600 dpi/step
5 msec/line
3.3 msec/line
3.3 msec/line
5 msec/line
3.3 msec/line
3.3 msec/line
9.9 msec/line
9.9 msec/line
9.9 msec/line
3.3 msec/line
9.9 msec/line
grayscale;
8 bit, 256 gradations
color;
R,G,B (8 bits each) full color capability
Yes
3 density level
Halftone (PHOTO mode)
64-gradation error diffusion system (UHQ)
Yes
1-4
MultiPASS C530/C560 Chapter 1: General Description
Scanning range
Sheet dimensions (W × L)
Maximum
Minimum
Thickness
multiple pages:
8.50" × 39.3" (216 mm × 1000 mm)
3.5" × 1.75" (88.9 mm × 44.5 mm)
0.003" ~ 0.005" (0.08 mm ~ 0.13 mm)
75~90 g/m2
0.003" ~ 0.017" (0.08 mm ~ 0.43 mm)
75~340 g/m2
single page:
Document leading edge
3
1
4
SCANNING
DROP OUT RANGE
5
SCANNING RANGE
2
6
Document trailing edge
Figure 1-1 Scanning Range
Item
1 Effective scanning width
2 Effective scanning length
3 Left margin
4 Right margin
5 Top margin
6 Bottom margin
A4
8.09"~8.23"
(205.5~209 mm)
11.54"
(289~297 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
Letter
8.31"~8.46"
(211.0~215 mm)
10.84"
(271.4~279.4 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
Legal
8.31"~8.46"
(211.0~215 mm)
13.84"
(347.6~355.6 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.04" ±0.14"
(1.0 mm ±3.5 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
0.08" ±0.08"
(2.0 mm ±2.0 mm)
Units are inches with mm shown in parentheses.
Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.
NOTE
1-5
MultiPASS C530/C560 Chapter 1: General Description
2.5 Printer Specification
Printing method
BJ Cartridge
Products name
Product code
Print head
Ink cartridge (Ink tank)
Storage conditions
Bubble-jet ink on-demand
BC-20 Black BJ cartridge/BC-21e Color BJ cartridge/BC-22e
Photo Color BJ cartridge
F45-0561/F45-1301/F45-1311
128 nozzles/136 nozzles (Y:24, M:24, C:24, Bk:64)/136 nozzles
None/BCI-21 Color or BCI-21 Black/None
Temperature
32.0°F ~ 95.0°F (0°C ~ 35°C)
Humidity
35% ~ 85% RH
Ink Cartridge
Products name
Product code
Ink contains
Ink detection
Printing speed
BCI-21 Black Ink Cartridge/BCI-21 Color Ink Cartridge
F47-0731/F47-0741
9 ml/5 ml each of YMC
Interrupter Sense Black ink/Color ink (Detects separately)
Black
Approx. 5 pages/minute (in case of character print)
Color
Approx. 1 page/minute
Printing resolution
360 dpi × 360 dpi (Normal print)
180 dpi × 180 dpi (Economy print*)
*Printing in a checkered pattern without printing vertical and horizontal adjacent dots.
Paper output tray stacking
Approx. 50 sheets (when using the recommended paper)
Approx. 20 sheets (when raised output guides)
Paper tray
Paper supply method
ASF (Auto Sheet Feeder)
Number of paper tray
1tray : Legal/Letter/A4 (Universal )
Paper capacity
Max. 0.40" (10 mm) thickness
plain paper (Approx. 100 sheets)
Recommended paper
Canon Copier LTR/LGL Premium Paper
Weight
75 g/m2
Paper size
Letter, Legal
Manufactured by
BOISE CASCADE
PLOVER BOND
Weight
Paper size
Manufactured by
75 g/m2, 90 g/m2
Letter
FOX RIVER
XEROX 4024
Weight
Paper size
Manufactured by
75 g/m2, 90 g/m2
Letter, Legal
XEROX
1-6
MultiPASS C530/C560 Chapter 1: General Description
Printing range (Black & White FAX)
Paper dimensions (W × L)
Letter
Legal
A4
8.50" × 10.98" (216 mm × 279 mm)
8.50" × 14.02" (216 mm × 356 mm)
8.27" × 11.69" (210 mm × 297 mm)
Paper leading edge
2
1
3
PRINTING DROP OUT RANGE
4
PRINTING RANGE
5
Paper trailing edge
Figure 1-2 Printing Range
Item
1 Effective printing width
A4
8.00"
(203.2 mm)
2 Left margin
0.13"±0.06"
(3.4±1.5 mm)
3 Right margin
0.13"±0.06"
(3.4±1.5 mm)
4 Top margin
0.12"±0.06"
(3.0±1.5 mm)
5 Bottom margin
0.27"±0.12"
(7.0±3.0 mm)
Units are inches with mm shown in parentheses.
NOTE
Letter
8.00"
(203.2 mm)
0.25"±0.06"
(6.4±1.5 mm)
0.25"±0.06"
(6.4±1.5 mm)
0.12"±0.06"
(3.0±1.5 mm)
0.27"±0.12"
(7.0±3.0 mm)
Legal
8.00"
(203.2 mm)
0.25"±0.06"
(6.4±1.5 mm)
0.25"±0.06"
(6.4±1.5 mm)
0.12"±0.06"
(3.0±1.5 mm)
0.27"±0.12"
(7.0±3.0 mm)
• The header and footer are printed in the printing range.
• The shaded area is included in the left and right margin errors of the paper trailing
edge.
• The printing range is set in user data “PRINTER SETTINGS”, “PAPER SIZE”.
1-7
MultiPASS C530/C560 Chapter 1: General Description
Printing range (Color FAX & Printer mode)
Plain paper and Special media (Color FAX & Printer mode)
W ✕ L = Min. 7.17 ✕ 1012 inch(182 ✕ 257 mm)
Max. 8.5 ✕ 14.0 inch(216 ✕ 356 mm)
W
Feed direction
c
d
a
e
L
a = (Plain paper , etc.)
0.12 inch/3.0 mm
(Fabric sheet only)
1.5 inch/38.1 mm
e = 0.63 inch/16.0 mm (BC-20)
0.81 inch/20.5 mm (BC-21e)
1.00 inch/25.4 mm (BC-22e)
b = 0.27 inch
7 mm
f = 0.93 inch/23.5 mm
c = (A4)
0.13 inch/3.4 mm
(LTR, LGL)
0.25 inch/6.4 mm
: Recommended printing area
f
b
: Printable area
(contains recomended printing area)
Envelopes
W ✕ L = (COM #10)
9.48 ✕ 4.17 inch(241 ✕ 106 mm)
(DL)
8.66 ✕ 4.33 inch(220 ✕ 110 mm)
W
d
c
a
e
L
f
b
a=
0.12 inch/3.0 mm
b=
0.28 inch/7 mm
c=
0.27 inch/6.4 mm
d=
(COM #10)
1.24 inch/31.4 mm
(DL)
0.41 inch/10.4 mm
e=
0.81 inch/20.5 mm
f=
0.93 inch/23.5 mm
Feed direction
Figure 1-3 Printing Range
1-8
MultiPASS C530/C560 Chapter 1: General Description
2.6 Copy Specification
Color copy
Multiple copy
Copy mode
Yes
99 copies (Black & white mode only)
Black & white
Color
B&W TEXT, B&W PHOTO
COLOR FINE, COLOR DRAFT,
COLOR SNAPSHOT
Copy resolution
360 dpi × 360 dpi (direct copy)
8 dot/mm × 7.7 line/mm (memory copy)
Color
360 dpi × 360 dpi (FINE or SNAPSHOT)
180 dpi × 360 dpi (DRAFT)
Printing
360 dpi × 360 dpi
Copy magnification ratio 100%, 90%, 80%, 70%
Scanning
Black & white
1-9
MultiPASS C530/C560 Chapter 1: General Description
2.7 Function
Dialling
Manual dialling
Auto dialing
Group dial
Redial
Transmission
Broadcast transmission
Numeric button
Max. 120 digits
One-touch:12, Coded speed:100, Numeric button:1
Max.111 locations
Numeric button redial function (Max. 120 digits)
Max. 113 locations (One-touch:12, Coded speed:100, Numeric
button:1)
Delayed transmission
Yes (PC Assisted) Max. 30 reservation
Confidential Tx/Rx
None
Relay broadcasting originating None
Relay broadcasting
None
Reception
Dual Access
Yes
FAX/TEL switching
Yes
Method
CNG, ROT(Re-Order Tone) detection
Message
None
Pseudo CI
None
Pseudo ring
Yes
Pseudo ringback tone
Yes
Reduction settings for reception
Automatic reduction of reception images
Built-in Answering machine
Answering machine connection
Remote reception
Memory lock reception
Reception printing in reverse order
Polling
Polling transmission
Polling reception
Yes
Yes (100% ~ 70%)
None
Yes (Telephone answering priority type)
Yes (Remote ID method)
None
None
None
None
1-10
MultiPASS C530/C560 Chapter 1: General Description
Others
Closed network
Direct mail prevention
Reception printing in reverse order
Memory box
Memory backup
Backup contents
Backup IC
Backup device
Battery life
Image data backup
Image Memory
None
None
None
None
Dial registration data, User data, Service data,
Time
256 kbit SRAM for control
Lithium battery 3.0V DC/220 mAh
Approx. 5 years
None
Approx. 6.6 MB (MultiPASS C560)
Approx. 672 KB (MultiPASS C530)
Yes
Activity management
a) User report
Activity management report (Every 20 transactions : always transmission and reception together)
Activity report (sending/receiving)
One-touch speed dialling list
Coded speed dialling list
Group dialling list
Memory clear list
User’s data list
Document memory list
Multi activity report
b) Service report
System data list
System dump list
Error list
Transmitting terminal identification
Time
Management data
Precision
Display
Completion stamp
Program button
Hook button
Telephone exchange function
Speaker phone
Demo print function
HELP function
Yes
Year/month/date/day/hour/minute (24 hour
display)
±90 sec per month
1 row × 16 digits
None
None
Yes
None
None
None
None
1-11
MultiPASS C530/C560 Chapter 1: General Description
3. OVERVIEW
3.1 External View
Front View
AUTOMATIC DOCUMENT FEEDER (ADF)
AND PRINTER COVER
Holds documents to be scanned.
DOCUMENT SUPPORT
Holds documents as they
feed into the Automatic
Document Feeder (ADF).
PAPER GUIDE
Keeps print media in position.
Adjust to the width of the print
media.
PAPER REST
Supports print media
stacked in the multi-purpose
tray.
MULTI-PURPOSE TRAY
Holds plain paper and
other print media.
DOCUMENT GUIDES
Keep the document in
position when being
scanned. Adjust to the
width of the document.
OPERATION PANEL
Use to control the
MultiPASS.
DOCUMENT TRAY
When open, holds scanned
documents as they exit the
MultiPASS. When closed,
serves as a cover for the
operation panel.
OUTPUT TRAY
Holds printed pages as
they exit the MultiPASS.
PAPER OUTPUT GUIDES
Hold high resolution paper
when using the BC-22e
Photo BJ cartridge. Also
hold banner paper.
OUTPUT TRAY EXTENSION
Holds printed pages as they
exit the MultiPASS.
Figure 1-4 External View (1)
1-12
MultiPASS C530/C560 Chapter 1: General Description
Back View
PARALLEL INTERFACE
PORT
TELEPHONE JACK
EXTENSION PHONE/
ANSWERING MACHINE/
DATA MODEM JACK
POWER CORD
CONNECTOR
TELEPHONE LINE JACK
Inside View
(CARTRIDGE) BUTTON
Press this button to move
the cartridge holder to its
center position for
installing or replacing the
BJ cartridge or BJ tank.
PRINTER COVER
PAPER THICKNESS
LEVER
Adjust for the
type of print
media you
are using.
CARTRIDGE
HOLDER
Figure 1-5 External View (2)
1-13
MultiPASS C530/C560 Chapter 1: General Description
3.2 Operation Panel
Operation Panel
LCD DISPLAY
Receive Mode BUTTON
Color/B&W BUTTON
Alarm LIGHT
ONE-TOUCH SPEED
DIALING/SPECIAL
FUNCTION BUTTONS
DOCUMENT FEED LEVER
ABC
01
DEF
2
1
3
02
Alarm
04
GHI
JKL
4
Memory Reference
6
07
Redial /Pause Coded Dial
TUV
Color / B&W
Receive Mode
06
OPER
0
Space
+
09
08
Copy
WXY
8
7
05
MNO
5
PRS
03
Data Registration
Report
9
10
11
12
Resolution
Stop
Hook
SYMBOLS
#
Cleaning
Clear
Function
Set
Start / Scan
Resume
Tone
Copy BUTTON
NUMERIC BUTTONS
Redial/Pause BUTTON
Stop BUTTON
Hook BUTTON
Resolution BUTTON
Coded Dial BUTTON
Start/Scan BUTTON
The model name varies
depending on the model
you have purchased.
u Document Feed Lever
Sets the Automatic Document Feeder (ADF) to
(automatic
document feed) for feeding multipage documents, or to
(manual
document feed) for feeding single sheets.
v Color/B&W Button
Sets the unit for color or black & white transmission or copying. For
color transmission or color copying, press this button to turn on its
light.
w LCD Display
Displays messages and prompts during operation, and displays
selections, text, numbers, and names when registering information.
x Receive Mode Button
Selects the receive mode.
Figure 1-6 Operation Panel (1)
1-14
MultiPASS C530/C560 Chapter 1: General Description
y Alarm Light
Flashes when an error occurs, or when the MultiPASS is out of
paper or ink.
U One-Touch Speed Dial/Special Function Buttons
Dial fax/telephone numbers registered for one-touch speed dialing.
Also used to perform special functions.
V Numeric Buttons
Enter numbers when dialing or registering numbers. Also enter
letters when registering names.
W Redial/Pause Button
Redials the last number that was dialed using the numeric buttons
(regular dialing). Also enters pauses between or after the
telephone/fax number when dialing or registering numbers.
X Hook Button
Engages or disengages the telephone line.
at Coded Dial Button
Press this button and a two-digit code to dial a fax/telephone
number that you have registered for coded speed dialing.
ak Start/Scan Button
Starts sending, receiving, scanning, and copying.
al Resolution Button
Selects the resolution the MultiPASS uses for the document you are
sending or copying.
am Stop Button
Cancels sending, receiving, registering data, copying and other
operations, and returns the MultiPASS to standby mode.
an Copy Button
Sets the MultiPASS to make copies.
Figure 1-7 Operation Panel (2)
1-15
MultiPASS C530/C560 Chapter 1: General Description
Special Function Buttons
01
02
03
Data Registration
04
05
Memory Reference
07
06
Space
+
08
09
11
12
Report
10
Cleaning
Clear
Function
Set
Resume
❏ Data Registration Button
Accesses the different menus for setting speed dialing, user
preferences, sending and receiving options, and many other
important settings.
❏
^, V Buttons
Scroll through the settings so you can see other selections in the
menus during data registration.
❏ Memory Reference Button
Performs operations with documents currently stored in memory,
including printing a list of documents, printing a document, and
deleting a document.
❏ Space Button
Enters a space between letters and numbers when registering
information.
Figure 1-8 Operation Panel (3)
1-16
MultiPASS C530/C560 Chapter 1: General Description
❏ + Button
Enters a plus sign (+) when registering your unit telephone/fax
number.
❏ <, > Buttons
Move the cursor left or right when registering data.
❏ Report Button
Prints reports containing information registered in the unit and
information on transactions.
❏ Cleaning Button
Prints the nozzle check and performs cleaning operations for the BJ
cartridge print head and unit rollers.
❏ Clear Button
Clears an entire entry when registering information.
❏ Function Button/Light
Accesses the special function buttons. To use the special function
buttons, press this button to turn on its light. To use the one-touch
speed dialing buttons, press to turn off its light.
❏ Set Button
Selects a menu setting and registers information during data
registration.
❏ Resume Button
Form-feeds paper when printing, and resumes printing after an
error is corrected.
Figure 1-9 Operation Panel (4)
1-17
MultiPASS C530/C560 Chapter 1: General Description
Entering Numbers, Letters, and Symbols
Each numeric button has a number and a group of uppercase and
lowercase letters assigned to it. Use the chart below to determine which
numeric button to press for each character.
Button
Letters (:A)
Numbers (:1)
1
1
ABC
2
ABCabc
2
3
DEFdef
3
4
GHIghi
4
5
JKLjkl
5
MNOmno
6
7
PQRSpqrs
7
8
TUVtuv
8
WXYZwxyz
9
DEF
GHI
JKL
MNO
6
PRS
TUV
WXY
9
OPER
0
0
SYMBOLS
#
Letter input (:A)
Number input (:1)
Tone
Figure 1-10 Operation Panel (5)
1-18
MultiPASS C530/C560 Chapter 1: General Description
3.3 Consumables
3.3.1 BJ cartridge and ink cartridge and BJ cartridge container
BJ Cartridges and BJ Tanks
Canon offers several BJ cartridges and BJ tanks for use in the MultiPASS.
B
Ca
rtrInk
Cl- idge
Col
or 21
Ma
Ja de
pa in
n
B
CaColor
rtri BJ
dg
e
BC
Ma
de
-2
in
Ja
1e
Ca
rtrInk
BlaCl-2 idge
ck 1
Ma
Ja de
pa in
n
pa
n
❏ BC-21e Color BJ Cartridge (included with
the MultiPASS)
Contains the print head unit and two
replaceable BJ tanks, one color (cyan,
magenta, yellow) and one black. You can
replace the BJ tanks without replacing the
print head unit when you run out of ink.
❏ BC-20 Black BJ Cartridge (sold separately)
Contains the print head unit and black ink
only. Use this optional cartridge when you
will be printing with black ink only and for
fast, five pages per minute printing. When
you run out of ink, you replace the complete
cartridge.
B
CartriInk
dge
C
Bla l-21
ck
Ma
de
Japa
n in
B
CartriInk
dge
C
Col l-21
or
Ma
de
Japa
n in
❏ BCI-21 Black BJ Tank (included with the
MultiPASS)
Replace the black BJ tank in the BC-21e
Color BJ cartridge when the black ink runs
out.
❏ BCI-21 Color BJ Tank (sold separately)
Replace the color BJ tank in the BC-21e
Color BJ cartridge when the color ink runs
out.
Figure 1-11 Consumables (1)
1-19
MultiPASS C530/C560 Chapter 1: General Description
Figure 1-12 Consumables (2)
1-20
MultiPASS C530/C560 Chapter 1: General Description
3.3.2 Print media
Figure 1-13 Print Media (1)
1-21
MultiPASS C530/C560 Chapter 1: General Description
Figure 1-14 Print Media (2)
1-22
MultiPASS C530/C560 Chapter 1: General Description
4. DIMENSION
208
277
Units : mm
480
340
367
>P
573
Figure 1-15 Dimensions
1-23
MultiPASS C530/C560 Chapter 1: General Description
5. SAFETY & PRECAUTIONS
5.1 Personnel Hazards
Electrical Shock and High-Temperature Parts
g
p
MODEM board
OPCNT board
SPCNT board (~176°F)
Page 1-26
Fire hazards parts
Lithium battery
Page 1-27
Power supply unit (~172.4°F)
Page 1-26
NCU board
Telephone line
Page 1-26
BJ cartridge (~212°F)
(Alminium plate)
Page 1-26
Carriage motor (~152.6°F)
Page 1-26
Paper feed motor (~118.4°F)
Page 1-26
Document feed motor (~104°F)
Page 1-26
Figure 1-16 Personal Hazards (1)
1-24
MultiPASS C530/C560 Chapter 1: General Description
Moving parts > Page 1-27
Separation roller
Document feed
motor
Pick up roller
Lifting plate
Document eject
roller
Document feed
roller
Paper feed motor
Carriage motor
Paper eject roller
Carriage belt
Transmission roller
Paper feed roller
Preventing ink stains > Page 1-27
Purge unit
Ink absorber
Figure 1-17 Personal Hazards (2)
1-25
MultiPASS C530/C560 Chapter 1: General Description
5.1.1 Electrical shock
Electrical shock hazard
• To prevent electrical shock, be sure to disconnect the power cord and modular jack
before disassembly.
• Remove grounding wrist straps before servicing this unit while the FAX’s power is on.
Otherwise, electrical shock may occur.
NOTE
Power supply unit
When power is supplied to this unit, 120 VAC will be supplied to the primary side.
Telephone line
If a telephone line is connected to this unit, 48 VDC will be supplied by this line. When
a call signal is received, a voltage of 90 VAC Vrms will be supplied.
5.1.2 High-temperature parts
High-temperature warning
To prevent skin burns, disconnect the power cord and let this unit stand for at least 10
minutes to allow hot parts to cool.
NOTE
NOTE
How to treat burns
Heat of about 122°F or more causes burns. Also, the longer the contact, the more
severe the burn.
When treating a burn, the first minute after receiving the burn is the most important.
Cool the burn immediately with cold running water. In case of a serious burn, seek
medical attention immediately.
The parts which get hot during operation are indicated. For the location of these parts,
refer to the figures.
(Ambient temperature 80°F (27°C) continuous copy operation)
Document feed motor (approx. ~ 104°F (40°C))
Paper feed motor (approx. ~ 118.4°F (48°C))
Carriage motor (approx. ~ 152.6°F (67°C))
Power supply unit (Max. ~ 172.4°F (78°C))
SPCNT board assembly (approx. ~ 176°F (80°C))
BJ cartridge (max. ~ 212°F (100°C))
1-26
MultiPASS C530/C560 Chapter 1: General Description
5.1.3 Fire hazards
Do not dispose in fire.
Do not dispose of lithium batteries in fire. Doing so may rupture the battery and expose
flammable materials.
Follow applicable local regulations when disposing of the SPCNT board assembly’s
lithium battery.
Fire hazard
When using IPA or other solvents during servicing, heat or sparks from internal
electronic circuits can ignite the solvent. Before using such solvents, be sure to turn off
the power source and wait until the high-temperature parts cool. Use the solvent in a
well-ventilated area.
5.1.4 Moving parts
Moving parts
To prevent mishaps due to moving or rotating parts during servicing, be sure to
disconnect the power cord before disassembly.
Since the this unit does not have a sensor on the printer cover, the carriage and rollers
will not stop even if the printer cover is opened during a printing operation. If the
printer cover must be opened during printing, beware of the moving parts.
Figure 1-16 shows the driving section’s location.
5.1.5 Preventing ink stains
Avoid touching the BJ cartridge ink nozzles, ink pad, head cap, head wiper, and ink absorbers. The ink
can stain your hands, clothes, etc. Although the ink is water soluble, it is permanent and will permanently
stain clothing, etc.
NOTE
Although the ink is not toxic, it contains an organic solvent (isopropyl alcohol 67-63-0).
If the ink enters the eyes accidentally, flush the eyes with running water and see a doctor.
If the ink is swallowed accidentally, see a doctor immediately and give the information
printed on the BJ cartridge label.
1-27
MultiPASS C530/C560 Chapter 1: General Description
5.2 General Cautions
5.2.1 Unit cautions
IB1-18
1-28
MultiPASS C530/C560 Chapter 1: General Description
IB1-19
1-29
MultiPASS C530/C560 Chapter 1: General Description
IB1-20
1-30
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IB1-21
1-31
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IB2-3
1-32
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IB2-19
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MultiPASS C530/C560 Chapter 1: General Description
5.2.2 BJ cartridge cautions
a) General cautions
IB2-28
1-34
MultiPASS C530/C560 Chapter 1: General Description
IB2-29
1-35
MultiPASS C530/C560 Chapter 1: General Description
IB12-15
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MultiPASS C530/C560 Chapter 1: General Description
Follow this procedure to print the nozzle check:
Function
1. Press Function.
2. Press Cleaning.
10
NOZZLE CHECK
Cleaning
Set
3. Press Set.
❏ The MultiPASS prints the nozzle check.
IB12-16
1-37
MultiPASS C530/C560 Chapter 1: General Description
Function
IB12-17
1-38
MultiPASS C530/C560 Chapter 1: General Description
IB12-18
1-39
MultiPASS C530/C560 Chapter 1: General Description
IB12-19
1-40
MultiPASS C530/C560 Chapter 1: General Description
IB2-36
1-41
MultiPASS C530/C560 Chapter 1: General Description
IB2-37
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MultiPASS C530/C560 Chapter 1: General Description
b) Unpacking the BJ cartridge
Do not open the BJ cartridge packaging unless you are ready to install the new BJ cartridge. Before
installing the BJ cartridge, gently remove the orange head cap and the orange protective tape from the
nozzles.
NOTE
Storing an opened BJ cartridge
If the BJ cartridge packaging has been opened and the BJ cartridge is not to be installed
immediately, store the cartridge in the SB-21 cartridge container, to prevent the printing
head from drying out and clogging.
As much as possible, do not open the packaging until the BJ cartridge is to be installed
immediately.
1
2
Color BJ Cartridge
Black BJ Cartridge
Cap
Photo BJ Cartridge
Figure 1-18 Unpacking the BJ Cartridge
1-43
Tape
MultiPASS C530/C560 Chapter 1: General Description
c) Protecting the ink nozzles
Do not touch or wipe the ink nozzles with tissue paper, etc. Doing so can clog the nozzles. If the head
cap and protective tape have been removed and the BJ cartridge is not to be installed immediately, store
the cartridge properly to prevent the nozzles from drying out and clogging.
Do not disassemble the BJ cartridge. Also, the BJ cartridge contains electronic circuitry. Do not wash
it with water.
Black BJ Cartridge
Color BJ Cartridge
Color Ink Cartridge
Ink Inlet
Nozzles
Black Ink Cartridge
Joint Pipe
Ink Inlet
Photo BJ Cartridge
Nozzles
Joint Pipe
Nozzles
Figure 1-19 Ink Path Cartridge
d) Ink conductivity
The BJ cartridge ink can conduct electricity. If ink has leaked onto any mechanical parts, wipe off with
a damp paper towel. If ink has leaked onto the circuit board, use tissue paper and carefully wipe off the
ink completely even at the base of the IC chips.
Never turn on the power while ink still remains on the circuit board. Doing so may
damage the circuits.
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MultiPASS C530/C560 Chapter 1: General Description
5.2.3 Ink cartridge cautions
a) General cautions
Refer to a) General cautions on Page 1-34.
b) Unpacking the ink cartridge
Do not open the ink cartridge packaging unless you are ready to install the new ink cartridge. Before
installing it in the BJ cartridge, remove the protective cap from the ink inlet.
Cap
Figure 1-20 Removing Cartridge Cap
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MultiPASS C530/C560 Chapter 1: General Description
c) Preventing ink clogging
Do not touch the ink cartridge’s ink outlets. Doing so may introduce foreign matter into the printing
head’s joint pipes, causing poor ink suction. After removing the cap from the ink cartridge,
immediately install the ink cartridge in the printing head to prevent the ink at the nozzles from drying
out and clogging. Do not remove the ink cartridge except when it is to be replaced.
Color Ink Cartridge
Yellow Ink Outlet
(Contact Section
of the Joint Pipe)
Magenta Ink Outlet
(Contact Section
of the Joint Pipe)
Black Ink Cartridge
Cyan Ink Outlet
(Contact Section
of the Joint Pipe)
Black Ink Outlet
(Contact Section
of the Joint Pipe)
Figure 1-21 Ink Outlet
If the ink nozzles are clogged or if the ink suction is poor, the printout may have
horizontal white stripes. If the cleaning operation does not restore it to normal, replace
the BJ cartridge.
NOTE
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MultiPASS C530/C560 Chapter 1: General Description
5.3 Servicing Cautions
5.3.1 Damage from static charge
This unit contains contact sensors and printed circuit boards equipped with ROM, RAM, custom chips,
etc. These electronic components are susceptible to damage caused by static charge.
When disassembling this unit, take care to prevent static charge.
Static electricity
Static charge can damage electronic components or alter their electrical characteristics.
Even plastic tools and hands without grounding wrist straps can generate damaging
static charge.
The following items are required to prevent static charge:
• A grounded, conductive mat
• Grounding wrist straps
• A cord with alligator clips to ground this unit’s metal chassis
If you do not have any of the above on hand (during on-site servicing), follow the alternate measures
below:
• Use a grounding bag to store and transport printed circuit boards and electronic devices.
• Avoid wearing silk or polyester clothing and leather-soled shoes. Wear cotton clothing and rubbersoled shoes instead.
• Avoid servicing this unit in a carpeted room.
• Before servicing this unit, touch this unit’s grounded terminals to discharge any static charge.
• Wear grounding wrist straps and ground this unit’s metal chassis.
• Always handle the circuit boards and devices along their edges. Do not touch the components and
terminals with your fingers.
Shock hazard during power on
If servicing must be performed while this unit is turned on, do not wear any grounding
wrist straps. This is to prevent electricity from passing through your body.
5.3.2 Scanner unit
a) General Precautions
• Handle contact sensors with care to prevent scratching or smudging of the scanning surface.
Scratches or smudges can cause vertical stripes, etc., to appear on the scanned image.
• Be careful not to scratch the ADF rollers. If the rollers are scratched, paper jams may result.
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MultiPASS C530/C560 Chapter 1: General Description
5.3.3 Print assembly
BJ Cartridge
Carriage ribbon
cable ass'y
Spurs
Figure 1-22 Print Assembly Precautions
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MultiPASS C530/C560 Chapter 1: General Description
a) General precautions
Lubrication points
Do not touch the greased parts of the carriage guide frame, carriage shaft, idler roller and some parts.
Doing so will wipe off the grease which has been applied for the smooth operation of the printer unit.
Do not apply grease to any unspecified parts and surfaces. If grease is on the purge
section’s rubber cap or the wiping assembly’s blade, it may cause the BJ cartridge’s
nozzles to clog, rendering the BJ cartridge unusable. Also, do not use any grease other
than the specified type. Using a different type of grease may dissolve or deform plastic
parts.
If you accidentally touch a greased surface, reapply the grease. See the PARTS
CATALOG (provided separately).
NOTE
Spurs
During servicing, be careful not to damage or deform the spur assembly’s spur tips. If the spur tips are
deformed, the area of the paper coming into contact after the printing increases, causing vertical black stripes
on the paper.
Carriage ribbon cable assembly
Do not pull or bend the carriage ribbon cable more than is necessary. Doing so may disrupt the
cable’s continuity and prevent the printing signals to be sent properly to the cartridge.
Power off during printing
During servicing, do not disconnect the power cord during a printing operation or while the cartridge
is being replaced. Otherwise, the cartridge will stop at a position where the ink nozzles cannot be
protected by the rubber cap. The ink may then dry and clog the nozzles. During servicing, be sure the
cartridge is properly positioned for nozzle capping.
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MultiPASS C530/C560 Chapter 1: General Description
5.3.4 Paper feed section
a) General precautions
Setting the paper size
For fax operations, the user sets the paper size in the PRINTER SETTINGS menu. The unit cannot
detect the paper size automatically. Therefore, if the paper size is altered during servicing, be sure to
set it back to the user’s paper size setting.
If the paper size setting does not match the size of the paper installed. One of the
following two operations will be executed:
(A) If the paper size setting is the same or smaller than the actual size of the paper
installed, the following will be executed:
The document will be printed to fit the length of the paper size that has been set.
Even if the paper size setting is smaller than the actual paper size, printing will be
executed and no error will result. Depending on the document, large blank areas may
result on the printout.
(B) If the paper size setting is larger than the actual paper size, the following will be
executed:
As with (A), the document will be printed to fit the length of the paper size that has
been set. Since the actual paper size is shorter than the paper size setting, the
document's contents would be broken up to fit the paper size setting. “CHECK
PAPER SIZE” will therefore be displayed and printing will be canceled.
5.3.5 Control boards
a) Adjustable volume
• The MODEM board’s volume resistor VR1 has been factory-adjusted. Service personnel are not to
alter its setting.
• The power supply unit’s adjustable volume VR101 has been factory-adjusted. Service personnel are
not to alter its setting.
b) Replacing the SPCNT board
The SPCNT board stores the user data, service data, and other data. Therefore, when replacing the
SPCNT board, print out the stored data and then enter this data into the new SPCNT board.
The memory of the SPCNT Board retains the data on the amount of waste ink the absorbent has drawn
and the data used to correct discrepancies in vertical alignment correction. In the light of this, it is
important to generate a system dump list before replacing the SPCNT Board.
Using the list, find out how much waste ink the absorbent has drawn; then, after replacing the board
with a new one, enter the data, and correct any discrepancies in vertical alignment correction as
necessary.
The SPCNT board replacement precaution is described in “5.4.5 SPCNT board
replacement precautions” on Page 1-60.
REFERENCE
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MultiPASS C530/C560 Chapter 1: General Description
c) Precautions when attaching/detaching the flat cable
Attaching or detaching the flat cable while the machine is turned ON may cause a short in the
connector, resulting in malfunction. Always turn the power OFF before attaching/ detaching the flat
cable.
5.3.6 Detaching the outer covers
How to open the upper cover
Unless the correct procedure is followed when removing the upper cover, the outer
covers may be damaged, and the plastic claws may be broken. Be sure to use the
correct tools for the job. If any of the outer covers are damaged during the work, they
must be replaced with new ones.
You will have to use a recommended tool or the like when detaching the outer covers (e.g., connector
cover, rear cover, upper cover), i.e., to free claws.
To detach the upper cover, you will need to detach other covers first. Particularly, you will not be able to
detach the upper cover unless you have detached the connector cover. (For the locations of the claws, see
the following diagram.)
• Use a tool whose diameter is less than that of the holes. (hole:3mm × 1.5mm)
Using lager diameter tools may damage the surface around the holes.
• Be careful not to cause any damage around the holes.
• When detaching the upper cover, take care not to insert the tool more 20 mm in an attempt to free the
claw on the left side. Otherwise, you could damage the flat cable inside the machine.
• When detaching the upper cover, be sure to free it from the lower cover by pulling its front toward the
front after freeing the claw with the tool. For details, see the Figure 1-23 Opening the Upper Cover.
NOTE
The cover opener (round-tip screwdriver) has been set as a special tool, but any precision
screwdriver with a tip diameter of 1.5 mm or less would do instead. If using a substitute,
be careful not to scratch any surfaces.
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MultiPASS C530/C560 Chapter 1: General Description
Cover opener
(HY9-0021)
UPPER COVER
1
5
2
3
3
3
1
2
4
Figure 1-23 Opening the Upper Cover
5.3.7 Attaching the operation panel sheet
The service parts of the operation panel have been selected assuming that the operation panel sheet will
be attached to the operation panel unit. As such, if you have to replace the operation panel unit, be sure to
purchase an appropriate operation panel unit and an operation panel sheet complying with that unit for
attachment.
When attaching the operation panel sheet, butt the sheet against the operation panel unit using the recess
in the sheet as a reference; then, smooth out working your hand toward the front.
Attaching the Operation Panel Sheet
Operation panel sheet
Figure 1-24 Operation Panel Sheet
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MultiPASS C530/C560 Chapter 1: General Description
5.4 Data-related Precautions
The memory IC on the circuit board stores the user’s registration data and values for various counters, etc.,
required for servicing. Although this data is normally retained in memory, it can be deleted by mistake.
When handling this data during servicing, note the following precautions.
EEP ROM
(IC1)
Lithium Battery
SRAM
(IC14)
SPCNT board
Figure 1-25 Memory IC and Backed up Devices
NOTE
PC registration function
Using the MultiPASS Desktop Manager that comes with this product, the user setting
items stored in the SRAM can be reprogrammed. The contents of these items are stored
as necessary in the settings files in the PC, and at the same time are rewritten into the
user setting items in the SRAM, via bi-centronics interface. This function means that,
when replacing the lithium battery, or performing repairs that normally entail the loss of
data, if the user's PC contains valid settings files, there is no need to reenter user
managed data. Refer to the MultiPASS Desktop Manager User's Guide for details
of this function. However, please note that service data are not saved.
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MultiPASS C530/C560 Chapter 1: General Description
5.4.1 Data in the image storage memory (DRAM)
DRAM stores image data which was read other than by a direct transmission. It also acts as a buffer
memory to store the image data received. If power is turned off, the memory clear list is printed
automatically the next time the power is turned on. The user is thereby notified of the images that were
erased from memory.
NOTE
Reception image data
This product is not equipped with image data backup, so that if the power supply is cut,
data in memory reception will be lost.
When image data are set to be printed, they will be stored in the DRAM as memory
reception images, and “REC'D IN MEMORY” will be displayed. This product does
not have a memory reception image transfer capability. If printing is disabled due to a
fault in the printing section, check the Memory Clear List, after turning off the power to
repair the fault, and request the other party to retransmit the message.
If the setting is for the received image data to be transferred to PC, instead of being
printed, the data will be saved as a file in the DRAM, and “RECEIVED IN FILE” will
be displayed. To print the contents from the main unit only, press Memory
Reference button then select “FILE PRINT” with the numeric keys. If printing is
disabled due to a fault in the printing section, connect to the PC, and start up MultiPASS
Desktop Manager. The file will be exported to the PC, and the contents can be verified
on the PC display and saved.
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MultiPASS C530/C560 Chapter 1: General Description
5.4.2 Data in the control processing memory (SRAM)
SRAM is backed up by a lithium battery. It can retain the stored data for 5 years after the power is turned
off. SRAM stores the following data: All the data the user entered with the menu system, the activity
reports and other report-generating data, the redial data containing the redial destinations set with the
Redial key, the servicing data set by repair personnel with the service soft switch, and the CS LED lightson duration data. SRAM stores almost all of the data which can be entered or set.
These stored data can be checked with various reports.
NOTE
Jumper Plug Precautions
The data in the SRAM mounted on the SPCNT Board is retained by means of a lithium
battery. However, it is important to keep in mind that, for the SPCNT Board supplied as a
service part, the jumper plug (JP3) is not shorted so that power is not drawn, thereby
preventing unnecessary consumption of power during storage.
When mounting the SPCNT Board, be sure to remove the shorting plug from one of the
two shorting pins, and then put it so as to span the two shorting pins.
Further, for the SPCNT Board that comes originally with the machine, a chip jumper
(R90; on the back of the board) is used for shorting instead of a shorting plug; and power
is always flowing from the lithium battery of any SPCNT Board that came with the
machine. If you want to stop the power for PCB repairs, remove the R90 chip jumper
before starting the work; after the work, be sure to solder the chip jumper back in place,
and check the voltage of the battery to make sure that it has not been exhausted. If the
battery has reached the end of its life, replace it with a new one.
Jumper plug (JP3)
Figure 1-26 Attaching the Jumper Plug
NOTE
Lithium battery life
The lithium battery can last for over 5 years after the power is turned off.
When the power is on, the lithium battery’s power is untapped. Therefore, the actual
battery life can be much longer.
When the lithium battery becomes exhausted, “DATA ERROR” will be displayed after
the power is turned off or on. When this happens, replace the lithium battery. Since the
data in SRAM will be lost when the battery is replaced, it cannot be printed out.
After the lithium battery is replaced and the power is turned on, “DATA ERROR” will
be displayed. Press the Set button to discard the contents in SRAM and initialize it to
the factory defaults.
Refer to Chapter 3: 3.1 CS LED lights-on Duration Adjustment on Page 3-6 to
reset the CS LED lights-on duration.
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MultiPASS C530/C560 Chapter 1: General Description
5.4.3 Data in the EEPROM
The EEPROM stores the absorption amounts of the waste ink absorber and vertical alignment data. The
non-volatile EEPROM does not require any electrical power to retain the data it contains.
Calculation of the total waste ink amount of the waste ink absorber starts immediately after the printer is
used. When the absorption amount of the waste ink absorber reaches 100 percent, the waste ink full error
is generated and the printing operation is stopped to prevent the waste ink from leaking out.
The vertical alignment data is for correcting any vertical misalignment during bi-directional printing.
The data in the EEPROM can be checked or altered.
Checking or altering the data in EEPROM
Waste ink absorption amount:
To check the amount, use the service report’s System Dump List. For details, see
Chapter 3: a-2) System dump list on Page 3-63.
To enter the amount, use the service data #7 PRINTER 3. INK ABS CAPA. For
details, see Chapter 3: 5.2.5 New SSSW's/parameters added to this model on
REFERENCE
Page 3-39.
Vertical alignment data:
To adjust the vertical alignment, see Chapter 3: 3.2 Vertical Alignment Correction
on Page 3-7.
Re-entering the waste ink absorber’s ink absorption amount.
The amount data is calculated waste ink absorber. The waste ink absorption amount
displayed in the SYSTEM DUMP LIST indicates the percentage of the respective
absorber’s maximum capacity that has been reached. The percentage can be indicated
and entered in 1% increments. When the waste ink generated immediately after the
printer is used reaches 100 percent of the waste ink absorber’s capacity, a waste ink full
error is generated for each absorber and the printing operation is stopped. Therefore
when replacing the SPCNT board, be sure to check the current absorption amount and
enter it in the new SPCNT board.
If the SPCNT board assembly malfunctions and the current waste ink absorption
amount cannot be checked, replace the ink absorber and set the waste ink absorption
amount to 0%. To replace the ink absorber, see d) Recovery methods for codes
indicated as “New” on Page 3-22.
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MultiPASS C530/C560 Chapter 1: General Description
Waste ink
absorber
Figure 1-27 Waste Ink Absorber
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MultiPASS C530/C560 Chapter 1: General Description
5.4.4 Replacing ROM
Observe the following precautions when replacing the ROM on the SPCNT board, for example, when
replacing a defective ROM or when upgrading the software.
a) Precaution
Print out all battery backed up data.
Reception image data in image memory are erased when power is turned off.
For details on battery backed up data, see Chapter 1: 5.5.1 Data battery backup
function on Page 1-62.
REFERENCE
b) Replacement
(1) Make sure that the power cord is disconnected.
(2) Put on the grounding wrist straps to counter electrostatic discharge.
(3) Remove the upper cover, referring to the Parts Catalog (supplied separately).
(4) Remove the ROM mounted on the SPCNT board using the ROM extractor etc..
(5) Insert the new ROM, making sure that the notches on the ROM package and IC socket are aligned.
When Replacing the ROM
The machine’s SPCNT Board comes in two types: main ROM and printer ROM. If you
mounted a main ROM designed for 3.3 V to the socket of a printer ROM designed for 5 V
by mistake, you could damage the ROM, requiring extra care during replacement work.
Further, be sure to refer to the following diagram whenever you need to mount a printer
ROM (42-pin IC socket, 40-pin ROM).
Mark
1pin & 42pin
not used
Figure 1-28 Attaching the Printer ROM
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MultiPASS C530/C560 Chapter 1: General Description
c) Post- replacement precautions
(1) When ROM replacement is performed to replace a faulty ROM, service work is completed after
reassembling the fax and turning the power ON.
(2) After ROM replacement is performed to upgrade the ROM version and software switches such as
service data and user data settings must be changed, following operations must be performed. This
is because the pre-replacement settings stored in the memory have been saved by the battery backup function.
• Perform an ALL CLEAR operation.
After performing ALL CLEAR, reregister the battery backed-up data which you printed out earlier.
Refer to Chapter 3: 3.1 CS LED lights-on Duration Adjustment on Page 3-6 to reset
the CS LED lights-on duration.
REFERENCE
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MultiPASS C530/C560 Chapter 1: General Description
5.4.5 SPCNT board replacement precautions
Before replacing the SPCNT board, print out all of the stored data.
The reports which output the data that must be entered into the new SPCNT board is listed below.
User report
One-touch speed dialing list
Coded speed dialing list
Group dialing list
User data list
Send/Receive Activity report
Document memory list
Service report
System data list
System dump list
To printout these reports, see Chapter 3: 7. SERVICE REPORT on Page 3-58.
To PC registration function, see Page 1-53.
REFERENCE
The data in the SRAM mounted on the SPCNT Board is retained by means of a lithium
battery. However, it is important to keep in mind that, for the SPCNT Board supplied as a
service part, the jumper plug (JP3) is not shorted so that power is not drawn, thereby
preventing unnecessary consumption of power during storage.
When mounting the SPCNT Board, be sure to remove the shorting plug from one of the
two shorting pins, and then put it so as to span the two shorting pins.
After the new SPCNT board is installed and the power is turned on, “DATA ERROR”
will be displayed. Press the Set button to discard the SRAM’s irregular contents and
initialize it to the factory defaults.
Refer to Chapter 3: 3. ADJUSTMENT on Page 3-6 to reset the CS LED lights-on
duration and to adjust the vertical line alignment.
Then refer to the report that was printed out beforehand and enter the various data.
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MultiPASS C530/C560 Chapter 1: General Description
5.4.6 Data initialization through service operation
All the data can be initialized with the service data #8 clear operation.
For details on the initialization procedure and the data that is erased, see Chapter 3: 5.2
Service Data Setting on Page 3-29.
REFERENCE
NOTE
Function
“All clear” when nothing works.
On a rare occasion, the display may go blank and all the buttons may stop working.
Severe electrical noise and static can cause problems as well. In such a case, use the
“All clear” feature.
After installing the unit for the first time and connecting the power cord, execute “All
clear.” The procedure is described below.
Data Registration
#8 CLEAR
#
4 times
Set
ALL
Set
Standby
Figure 1-29 All Clear
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MultiPASS C530/C560 Chapter 1: General Description
5.5 Protective Mechanism
5.5.1 Data battery backup function
If there is a power outage or if the power is turned off, the data stored in the control memory is retained
since the lithium battery function as a data battery backup.
For details on the backed up data, see Chapter 1: 5.4 Data related precautions on
Page 1-53.
REFERENCE
5.5.2 BJ cartridge maintenance features
a) Cleaning
To maintain high printing quality, the fax unit has a cleaning feature that wipes off dust from the BJ
cartridge nozzles with a head wiper and fills the nozzles with fresh ink.
b) Nozzle capping
The fax unit caps the BJ cartridge nozzles with the Capping section cap after the carriage returns to the
front of the Capping section on the right side. This protects the nozzles from dust and prevents the ink
from drying out or leaking.
c) Maintenance jet
The fax unit has a maintenance jet feature which purges ink from all the ink cartridge nozzles to the
purge unit. This prevents the nozzles from clogging and ensures high printing quality.
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MultiPASS C530/C560 Chapter 1: General Description
5.5.3 Heat protection mechanism
The BJ cartridge head’s aluminum panel becomes hot during printing. It also gets hot if printing
continues even after the ink in the cartridge has been depleted. The aluminum panel’s temperature is
detected by the BJ cartridge’s head temperature sensor.
• When the carriage is to be moved to the cartridge replacement position, the following
applies:
If the detected temperature exceeds 50°C, “WAIT COOLING” is displayed and the carriage does not
move. This is to prevent the user from touching the BJ cartridge’s aluminum panel. After several
minutes when the temperature decreases, the cartridge replacement procedure must be executed again.
• When a temperature exceeding the standard temperature is detected, the following
applies:
During printing, the printing head temperature is monitored every 50 ms. If the printing head
temperature exceeds 75°C, a 3.5-second wait period is inserted after each printed line for 20 seconds.
This is to allow the printing head to cool. After 20 seconds, the head temperature is checked. If the
temperature has dropped below 75°C, normal printing resumes without any wait period inserted.
However, if the head temperature is still above 75°C, the wait period is inserted after each printed line
until the printing head cools sufficiently.
If a head temperature exceeding 100°C is detected for 0.2 sec. during printing, it will be deemed as a BJ
head abnormal temperature error and “CHECK PRINTER ##336” will be displayed. The printing
operation will also stop.
If a head temperature exceeding 100°C is detected for 1 sec. during printing, it will be deemed as a BJ
head temperature sensor error and “CHECK PRINTER ##337” will be displayed. The printing
operation will also stop.
5.5.4 Overcurrent protection
The fax unit has an overcurrent protection circuit with a built-in fuse to prevent an abnormal temperature
increase if an overcurrent flows to the motors and power supply due to a driver IC problem, software
lockup, or short circuiting.
Protected Component
Document feed motor
Paper feed motor
Carriage motor
Power supply unit
Safety Device
IC protector (FU3) on SPCNT board
IC protector (FU2) on SPCNT board
IC protector (FU1) on SPCNT board
Current fuse (250V, 2.5A), overcurrent protection
circuit
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MultiPASS C530/C560 Chapter 1: General Description
5.5.5 Lightning protection
The fax unit’s electrical components are protected from abnormal voltage caused by lightning.
Protected Component
SPCNT/NCU board assembly
Safety Device
Arrestors (AR1, AR2) on the primary side of the NCU board discharges
a voltage over 320 to 480 VDC via the power cord
When protection is not possible
The SPCNT board may not be adequately protected even with the protection circuits if
lightning strikes the telephone line.
NOTE
5.5.6 Power leakage protection
The AC line, telephone line, and metal parts of the fax unit are completely insulated. The fax unit has a
grounded power cord (three-prong plug) to prevent electrical shock. If power leakage does occur, use the
fax unit only with a grounded electrical outlet supplying the proper voltage.
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6. QUALIFICATION REQUIRED FOR INSTALLATION WORK
The qualifications for installation must satisfy local laws and regulations.
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MultiPASS C530/C560 Chapter 2: Technical Reference
1. COMPONENT LAYOUT
The mechanism is composed of the Document Feed Section, which separates pages from a stack of
documents and feeds them in one at a time to the Scanning section; the Paper Supply Section, which supplies
separated paper or special paper to the Printer Section, and ejects them to the paper tray after printing; and
the Printer Section, which performs cleaning of the BJ head, and printing to paper.
For details on each Section of the mechanism, see the sections below, beginning with 2. SCANNER
MECHANISM on Page 2-3.
Separation roller
Pick up roller
Document feed
motor
Lifting plate
Document eject
roller
Document feed
roller
Paper feed motor
Carriage motor
Paper eject roller
Carriage belt
Transmission roller
Paper feed roller
Paper path
Document feed section
Document path
Printer section
Paper feed section
Figure 2-1 Mechanical Layout
2-1
MultiPASS C530/C560 Chapter 2: Technical Reference
The electrical section is composed of the following: the SPCNT board, which performs system control and
BJ printer control; the NCU board, which is the interface with the telephone circuit; the power supply unit;
and the OPCNT board, which detects key operations and displays status information. There are also 6
sensors to detect system status.
Pickup roller sensor:
Detects the state of
pickup roller.
Paper edge sensor:
Detects the state of paper
feeding and delivery.
Ink detect sensor:
Detects ink fired from the
BJ head, in order to
detect when the BJ cartridge
runs out of ink.
Home position sensor:
Detects the carriage position
and purge unit status.
Document edge sensor:
Detects the trailing edge
of the document.
Document sensor:
Detects whether or not
a document is set.
MODEM board
OPCNT board
SPCNT board
Power supply unit
NCU board
Modular jack board
Figure 2-2 Electrical System Layout
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MultiPASS C530/C560 Chapter 2: Technical Reference
2. SCANNER MECHANISM
The scanner section scans documents that are to be sent or copied.
8
10
7
13
14
12
6
4
11
5
9
3
13
1
15
7
12
10
14
2
Figure 2-3 Document Feed Section
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MultiPASS C530/C560 Chapter 2: Technical Reference
Names and functions of parts
1. Paper Guide
When properly adjusted to the width of the documents, the guide will hold the documents in the
horizontal direction to prevent them from skewing when fed.
2. Document Feed Motor
This motor drives all the rollers in the scanner section.
3. Document Sensor (DS)
This sensor uses an actuator to detect the presence of documents to be scanned, and sends that
information to the SPCNT board by way of the gate array in the operation panel unit.
4. Document Stopper
This stopper is located to the side of the separation rollers, and prevents documents from entering too far
inside the scanning section. This stopper is located here to improve document loading and prevent double
feeding or non-feeding due to defective loading of documents.
5. Separation Guide
Separates the documents to prevent double-feeding.
6. Document Feed Lever
➔ See next page.
This lever switches between automatic document feed and manual document feed. Damage to the
document caused by the separation roller can be minimized by switching to the manual document feed
position when sending single sheets such as thick-stock paper or photographs.
7. Separation Roller
This roller uses differences in the coefficients of friction of the separation guide, document and separation
roller to separate each of the sheets in a multiple-page document.
8. Upper Document Feed Roller
➔ See next page.
When the separation roller starts to rotate, the upper document feed roller raises the document stopper so
that documents can be fed.
9. Document Edge Sensor (DES)
Using an actuator, the DES detects the edge of a document just before it reaches the contact sensor, and
sends this information to the SPCNT board.
10. Document Feed Roller
This roller feeds documents to the color contact sensor after they are separated by the separation roller.
11. White Sheet
This white sheet is used as a whiteness reference when pre-scanning documents.
12. Color contact Sensor
➔ See page 2-32.
The color contact sensor scans the image data from the document, converts it to serial data, and transmits
it to the SPCNT board as electrical signals. The color contact sensor has a scanning resolution of true 300
dpi and outputs Red, Green and Blue analog image data.
13. Upper Document Eject Roller
Holds the document between the document eject rollers, and then ejects it.
14. Document Eject Roller
This roller ejects documents fed from the document feed roller.
15. Static Eliminator Brush
Removes static electricity which may have built up on the document in the scanning process, and guards
against roller jams.
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Initializing the upper document feed roller
When the separation roller starts to rotate, the position of the upper document feed roller
is simultaneously initialized to raise the document stopper. Initialization is carried out
when the power is turned ON, when documents are inserted and when documents are
ejected.
Document feed lever
Switching between automatic document feed and manual document feed is carried out
by the document feed lever above the left side of the LCD. During automatic document
feed, documents are gripped between the separation guide and the separation roller.
Switching the lever to manual document feed raises the separation guide and frees it
from the document. Manual document feed can therefore minimize the possibility of
damage caused by pinching between the separation guide and separation roller when
feeding documents such as thick-stock paper or photographs. However, because
document separation does not occur in manual document feed mode, only one sheet at a
time may be loaded. Loading multiple sheets will result in double feed.
Document feed error detection
There are three types of document feed errors which may occur.
a) Feed jam error
When the leading edge of the document is not detected by the document edge sensor
(DES) within 15 seconds after the start of document feed, a feed jam error is detected
and document feed is terminated.
b) Document extraction error
When a document is extracted after document feed has started but before the DES is
turned on, a document extraction error is detected, and feeding is terminated.
c) Eject jam/document too long error
When the trailing edge of the document is not detected within one meter of feeding
after the document’s leading edge is detected, an eject jam/ document too long error is
detected and feeding is terminated.
When one of these types of jams occurs, all data which have been read and stored in
memory (which are not part of a page that has already been completely transmitted or
copied) are erased.
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MultiPASS C530/C560 Chapter 2: Technical Reference
3. PAPER SUPPLY MECHANISM
The paper feed mechanism in this model is taken from the BJC-4400 BJ printer. This printer has no paper
selection lever on automatic sheet feeder. If paper meets specifications, it can be fed without selecting
operation the paper type.
2
1
3
6
4
5
8
12
11
10
7
9
Figure 2-4 Paper Feed Section
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MultiPASS C530/C560 Chapter 2: Technical Reference
Names and functions of parts:
1. Paper guide
The paper guide which slide manually is fixed align with the left side of the paper, to prevent skew.
2. Lifting Plate
This plate moves upwards by the force of the springs and the release cam mechanism, lifting the paper
stack until it touches the Pickup Roller. After separation, it moves back down to its original position.
3. Pickup roller
➔ See Page 2-8.
The pickup roller has a semi circular roller. This roller is rotated once, and sends the paper once sheet at
a time, as a result of corresponding operation with the lifting plate.
4. Pickup Roller Sensor (PRS)
This sensor monitors the initial position of the Pickup Roller position.
5. Paper Separator
➔ See Page 2-9.
The paper separator catches the corner of the recording paper or envelope, and holds the extra paper back.
6. Paper Edge Sensor (PES)
This sensor monitors the paper feed state, and detects jams and misfeeds.
7. Paper Feed Roller
➔ See Page 2-8.
The Paper Feed Roller transports paper, which has been picked up by the automatic sheet feeder, to the
printing position in the Printer Section. It then feeds the paper one line at a time, in coordination with the
carriage movement.
8. Paper Feed Motor
➔ See Page 2-8.
The Paper Feed Motor drive the paper supply mechanism and purge unit.
9. Transmission Roller
The transmission roller transmits the driving force of the paper feed roller to the paper eject roller.
10. Paper Eject Roller
A roller used to eject the paper.
11. Spur
This spur is used to transport the printed paper properly, without damaging its printed surface. It is
shaped so as to make it difficult for ink to stick to it.
12. Cleaner Roller
A roller which cleans the spur when dirtied with ink.
2-7
MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Paper feed motor drive switching
Power from the paper feed motor is switched for separation and feed of the paper, and
nozzle cleaning mechanisms by the direction of paper feed motor rotation, the slide lock
pin on the purge unit and swing gear. When the carriage moves in front of the purge
unit, the carriage pushes the control pin, and releases the swing gear driven by the paper
feed motor. When the paper feed motor rotates in the paper feed direction in this state,
the swing gear rotates and moves up to the auto sheet feeder drive gear to drive the auto
sheet feeder. Alternately, when the paper feed motor rotates in the reverse direction, the
swing gear rotates and moves up to the purge drive gear to drive the purge unit.
When the control pin is locked, the paper feed roller is driven to feed the paper.
Paper feed state
Paper feed roller
Fed in foward direction by paper feed motor
Control pin
Fixed to swing gear
Purge unit
Swing gear
Pump drive state
Paper feed roller
Fed in reverse direction by paper feed motor
Control pin
Pushed by carriage to
release swing gear
Swing gear
Coupled with purge unit drive gear
Purge unit drive gear
Cap
Covers BJ cartridge
Auto sheet feeder drive state
Pick up rollerr
Auto sheet feeder
drive gear
Control pin
Pushed by carriage to
release swing gear
Swing gear
Coupled with ASF drive gear
Figure 2-5 Paper Feed Motor Drive Switching
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Paper Separation Mechanism (Automatic feed)
This model has no paper selection lever on the automatic sheet feeder.
If the paper meets specifications, it can be fed without selecting operation the paper
type.
The paper is loaded in the auto sheet feeder such that a corner of it is caught by the
paper separator. When printing starts, the pick-up roller starts to rotate through the
drive of the paper feed motor. Plain paper is fed with its corner held by the paper
separator, and then pushed into the paper feed section. When printing on thick paper
like envelopes, as the paper is stiffer than the return force of the paper separator’s
spring, the paper separator is pressed down to feed the paper.
Initial position of the pick-up roller is detected when the flag is sensed by the pick-up
roller sensor on the SPCNT board.
When the paper is sensed by the paper edge sensor for over a second, it is fed
automatically until it reaches the starting position for printing.
If the paper is not sensed even when the paper pick-up operation is executed, it is
executed again. If the paper is still not sensed, it is assessed as a paper feed error.
Paper
Pick-up Roller
Paper Separater
<Thick paper pick up.>
<Plain paper pick up.>
Figure 2-6 Paper Separation Mechanism
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Paper feed error detection
There are three types of paper feed error which may occur:
a) No paper error
Occurs when the Paper Edge Sensor does not detect the paper’s leading edge the start
of the paper picked up operation is executed, it is executed again. If the paper is still
not sensed , it is assessed as a No paper error.
b) Eject delay jam
Occurs when the Paper Edge Sensor does not detect the paper’s trailing edge after the
page has been printed, or after 22 inches (558.8 mm) of paper eject operation has
been performed.
c) Paper size error
When the size of the paper being fed is different from that registered in the user data,
and the page being printed is divided during printing, a paper size error will occur.
When a paper feed error occurs, memory reception begins from the page at which the
paper feed error occurred.
When copying, the data are erased from memory as soon as an error occurs.
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MultiPASS C530/C560 Chapter 2: Technical Reference
4. PRINTER SECTION
The printer section mechanism in this model is taken from the BJC-2000 BJ printer.
Major changes are as follows.
• The spur attachment location has been changed.
• An ink detection sensor has been added.
5
3
4
1
7
2
6
8
Figure 2-7 Printer Section
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MultiPASS C530/C560 Chapter 2: Technical Reference
Names and functions of parts
1. Home Position Sensor (HPS)
➔ See Page 2-13.
This sensor detects the home position edge and carriage position. Also, at the capping position, the on/
off of purge sensor flag during the pump operation is detected.
2. Carriage Motor
This is a stepping/pulse type motor, which is controlled with pulse width modulation. It moves the
carriage by belt drive.
3. BJ Cartridge
➔ See Page 2-18.
4. Carriage
Driven by the carriage motor, the carriage moves horizontally across the paper. Through the carriage
ribbon cable, the printing signals from the logic board are transmitted to the BJ cartridge in the carriage.
By controlling the purge unit’s slide lock pin, the carriage controls the engagement of the paper feed
motor’s drive power between the paper feed/purge unit and the sheet feeder.
5. Paper thickness adjustment lever
Adjust the gap between the print head and paper according to the thickness of the paper.
6. Purge unit
➔ See Page 2-13.
In order to maintain the BJ cartridge’s high print quality, the BJ cartridge’s nozzles and spray orifices are
cleaned by a wiper and pump. When in standby mode, the BJ cartridge’s spray orifice section is covered
by a rubber cap to prevent the nozzles from drying out and ink from leaking.
The purge unit controls the swing gear. This gear switches power from the paper feed motor for
separation of the paper, paper feed and nozzle cleaning.
7. Ink Detection Sensor
➔ See Page 2-16.
Ink is ejected directly over the optical axis of a pass-type photosensor, which detects the change in light
intensity to determine whether or not ink is being ejected.
8. Waste ink absorbers
Absorb waste ink from cleaning or ink empty detection.
2-12
MultiPASS C530/C560 Chapter 2: Technical Reference
For details on BJ cartridge holding, carriage drive and pump operation state detection, see
the FACSIMILE BASIC•INTER SUPPLEMENT 2 (supplied separately).
NOTE
Ink shield
Pump
Wiper control tab
Slide lock pin
Purge unit drive gear
Rubber cap
Wiper unit
Figure 2-8 Purge Unit
Carriage
Home position sensor
Light shielding arm
Rubber cap
Piston
Pump operation
control arm
Pump
Purge unit
Figure 2-9 Pump Operation State Detection
2-13
MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
BJ head protection
In order to always maintain good print quality, this model performs cleaning of the BJ
head at appropriate times.
There are three types of cleaning operations: pump suction, wiping, and maintenance
jet. Also, the print head is capped after printing, to preserve the head.
• Cleaning operation (pump suction)
Cleaning operation is performed using the cap and pump of the purge unit.
The cleaning operation is performed at the following times:
• When the user initiates a cleaning operation
• At power-on
• When the BJ cartridge is changed
• At the start of a print operation when at least 72 hours has passed since the last
cleaning
(However, when using the BC-21e/BC-22e, the first cleaning after changing the BJ
cartridge/ink cartridge will occur when a print operation begins after 24 hours or
more.)
• Wiping operation
When the carriage passes by from left to right, the wiper blade drops down so that it
does not touch the print head. When the carriage passes by from right to left, the
blade rises to contact the print head and wipe away paper fibers and ink residue.
The wiping operation is performed at the following times:
• At the start of printing when less than 72 hours has passed since the last cleaning
operation
• Every 60 seconds during printing (or after a fixed number of dots have been
ejected)
• During a capping operation
• Maintenance jet
The maintenance jet operation prepares the nozzle spray orifice ink surface shape by
performing an ink test, firing at the maintenance jet absorber.
The maintenance jet operation is performed during a cleaning operation, after a
wiping operation, and after a fixed time (BC-20: 12 seconds; BC-21e/BC-22e:
variable, between 5 and 20 seconds) while printing.
• Capping after print completion
The capping operation is performed at the following times:
• When a fixed amount of time passes after the completion of printing without new
print data being received by the Printer Section
• During printing, after the second wiping operation (i.e. after 120 seconds) with no
print data received by the Printer Section
• After changing the BJ cartridge
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Print Shift Correction
Print gaps can occur when doing bidirectional printing, due to changes in the weight of
the BJ cartridge and mechanical errors. This gap is corrected by adjusting the carriage
drive motor load and the carriage position, which is determined logically from the
number of stepping pulses. Gap detection is performed before the start of printing,
during the home position detection operation.
2-15
MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
Ink empty detection
Ink empty detection during fax operation is performed by firing ink between the light
source and receptor of the ink sensor, located on the left side of the printer. This
function does not work with the BC-22e, only with BC-21e or BC-20.
When ink passes between the source and the receptor, as shown in Figure 2-10, the
sensor output will be a pulse waveform. The presence of ink may be determined from
the pulse generation time.
Ink empty detection is performed at the end of each received page of printing. If ink is
not detected on the first detection attempt, the ink nozzle is shifted slightly, and the
detection operation is repeated to double-check the first detection operation. If it is
determined that there is ink remaining, the image data for that page will be erased from
memory. If the cartridge is out of ink, the message “REPLACE CARTRIDGE” (with
BC-20) “BLACK INK EMPTY”/“COLOR INK EMPTY” (with BC-21) will be
displayed to inform the user that the cartridge is out of ink, and the page will be
“received” to memory again from the image data.
Method of Remaining Color Ink Detection
The method for detection of remaining color ink is the same as that for the detection of
remaining black ink. Sensor output is changed by passing each color (Cyan, Magenta,
Yellow) in front of the ink sensor after the received image is printed. By counting the
time of this change, the presence or absence of ink is detected. The sensor output also
changes according to color, so the threshold value of the sensor is adjusted so that it can
be reliably detected as normal. If one of the CMY colors is detected to be absent,
"COLOR INK EMPTY" displays, informing the user that there is no more ink. When
color ink has run out, the image is not printed as a BW image, no matter whether there
is black ink available or not.
The timing of the check for remaining volume of color ink is only either after the
cartridge replacement button is pressed, or when a received image is automatically
output. Also, when the BC-22e cartridge is being used, the check for remaining volume
of color ink is not performed when copying is done, when PC printing is done, or in
corresponding circumstances.
The detection level of the ink detection sensor is adjusted automatically by means of a
feedback circuit, and thus requires no manual adjustment. If the sensor output does not
reach a standard level, even after performing feedback control (such as if the receptor is
completely blocked, or if a sensor defect occurs), the ink sensor failure will be reported
with the display of the “CHECK PRINTER” (error code ##348) message.
2-16
MultiPASS C530/C560 Chapter 2: Technical Reference
BJ
Ca
rtri
Signal sends to
SPCNT board
dg
e
Ink detect sensor
Figure 2-10 Ink Empty Detection
NOTE
Waste Ink Absorbers
This model has a single ink absorber which absorbs waste ink as follows.
• Suction waste ink
Waste ink sucked from the cap
• Maintenance jet waste ink
Waste ink from the test firing used to adjust the nozzle condition
• Ink detection waste ink
Waste ink fired to detect the presence of remaining ink during fax receipt
The amount of ink absorbed is counted as a total of all of these. When the counted
absorption levels reach 100%, the “CHECK PRINTER” message (error code ##342)
will be displayed, and printing will stop to allow the absorber to be changed. To clear
the error, it is necessary to replace the absorbers and to reset the waste ink absorption
level counts. The waste ink absorber should be replaced after this. For the method of
resetting the waste ink absorption level counts, see Page 1-56.
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MultiPASS C530/C560 Chapter 2: Technical Reference
5. BJ CARTRIDGE
This model accepts three types of BJ cartridges, the BC-20, BC-21e and BC-22e.
5.1 Structure
a) BC-20 Black BJ cartridge structure
The black BJ cartridge contains a 360 dpi × 128 nozzle bubble jet print head unit, on-demand thermal ink
jet type, containing 44 ml of ink. The black ink contained in the ink sponge is filtered with a meshed ink
filter to remove dust, and sucked into bubble jet print head unit through a joint pipe.
b) BC-21e Color BJ cartridge structure
The color BJ cartridge has a printing head equipped with 360 dpi/720 dpi × 136 nozzles through which
the four ink colors are ejected (24 nozzles each for yellow, magenta, and cyan; 64 nozzles for black). The
ink cartridge (one for black and one for the other three colors) are removable and replaceable. The BCI20 black ink tank contains 9 ml of black ink. The BCI-21 color ink tank contains 5 ml each of yellow,
cyan, and magenta ink.
When drop modulation technology is used, small dots are printed in low density areas to minimize the
graininess and large dots are used for high density areas. Using this technology allows the printer to
retain its printing speed and achieve high quality printing.
c) BC-22e Photo Color BJ cartridge structure
The photo color BJ cartridge has a printing head equipped with 360 dpi × 136 nozzles through which the
four ink colors are ejected (24 nozzles each for yellow, magenta, and cyan; 64 nozzles for black). The BJ
cartridge contains 9 ml of black ink , 5 ml each of yellow, cyan and magenta ink. Adopting drop
modulation technology, the photo BJ cartridge prints small dots in low density areas to minimize the
graininess and large dots in high density areas to retain its printing speed and achieve high quality
printing.
For details on the structure of the Bubble jet head unit structure (Printing mechanism),
INKSAVER (economy) printing, and maintenance jet, see the FACSIMILE
BASIC•INTER SUPPLEMENT 2 (supplied separately).
NOTE
2-18
MultiPASS C530/C560 Chapter 2: Technical Reference
Black BJ Cartridge
Color BJ Cartridge
Nozzle 1
Nozzle 1
Yellow Nozzles 1 to 24
Magenta Nozzles 25 to 48
Cyan Nozzles 49 to 72
Black Nozzles 73 to 136
Nozzle 136
Nozzle 128
Photo BJ Cartridge
Figure 2-11 Nozzle Arrangement
Air Intake Plate
Cartridge Cover
Ink Sponge
Ink Filter
Label
Cartridge Body
Aluminum Plate
Joint Pipe
Signal Connection Point
128 Bubble Jet Nozzles
Faceplate
Bubble Jet Head Unit
Figure 2-12 Black BJ Cartridge Structure
2-19
MultiPASS C530/C560 Chapter 2: Technical Reference
Air Intake Plate
Cartridge Cover
Ink Sponges
Ink Suppliers
Rubber Sheet
Ink Filter
Cartridge Body
Label
Air Intake Plate
Label
Cartridge Cover
Ink Sponge
Ink Passage Section
136 Bubble Jet Nozzles
Faceplate
Holder
Ink Suppliers
Aluminum Plate
Label
Signal Connection Point
Bubble Jet Head Unit
Figure 2-13 Color BJ Cartridge Structure
Air Intake Plate
Ink Sponges
Ink Filter
Ink Sponge
Aluminum Plate
136 Bubble Jet Nozzles
Faceplate
Signal Connection Point
Bubble Jet Head Unit
Figure 2-14 Photo BJ Cartridge Structure
2-20
MultiPASS C530/C560 Chapter 2: Technical Reference
5.2 BJ Head Driver Block Diagram
• 128/136 bit shift resistor
Stores the printing data (HDATA) transferred from the control board at HCLOCK’s timing.
• 128/136 bit latch
Latches the printing data (HDATA) converted by the 128/136 bit shift resistor.
• Block enable decoder
After the BENB (Block enable) 1, 2, and 3 code signals are input, the specified heat timing signal is
output. The heat timing signal is divided into eighth.
• Heater (1 to 128 and 1 to 136)
The heater generates the bubbles required for the nozzles to eject the ink. The heater heats the bubble jet
nozzles. Heating is executed with the timing signal produced by the block enable decoder and the even
nozzle heat enable (EvenENB), odd nozzle heat enable (OddENB), and heat enable (HENB0 to 3)
signals.
• Sub heater
This heater maintains the optimum conditions in the nozzle for ejecting ink.
• Temperature control heater
This heater controls the head temperature to stabilize the ink ejecting amount.
• Rank resistor
To execute optimum heat control of each BJ cartridge, production-related deviation in heater
characteristics is classified into 13 types which are identified by changing the rank resistance. From the
printer MPU’s analog port, the printer MPU detects the different rank resistance as voltage values and
converts them from analog to digital for detection. The heater’s characteristics are thereby recognized.
• Head temperature sensor
Temperature changes in the nozzle’s heater are detected by the diode to prevent the bubble jet head from
overheating.
• Cartridge ID
With the ID0, ID1 and INKS2 combinations, the BJ cartridge type (color or black or photo or Multi Drop)
is recognized.
Table 2-1 Head Installation Status and Signal Detection
Black BJ cartridge installed
Color BJ cartridge (Multi Drop) installed
Photo BJ cartridge (Multi Drop) installed
Color BJ cartridge installed
Photo BJ cartridge installed
ID0
Low
High
High
High
High
ID1
Low
Low
High
Low
High
INKS2
High
Low
Low
High
High
High: Signal detected
Low: No signal detection (by printer)
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MultiPASS C530/C560 Chapter 2: Technical Reference
HTO
HVH
HTI
RANK
VHG
W-HT
Temperature Control Heater x 2
Rank Resistor
Sub-heater x 2
H ENB <0>
<1>
Odd ENB
Even ENB
Heater 1
1
2
1
2
<0>
B ENB <1>
<2>
3
4
Block Enable
Decoder
8
16
128bit Shift Resistor 128bit Latch
1
Delay
17
16
128
HDATA
128bit
Tr.
Array
113
114
HCLOCK
HRES
HLATCH
HVdd
HVss
DIODE A
DIODE K
ID0
ID1
127
128
Delay
113
114
115
Head
Temperature
Sensor
116
Heater
128
127
128
Figure 2-15 BJ Head Driver Block Diagram (Black BJ Cartridge)
HT0
HVH
HT1
INKS2
Temperature Control Heater x 2
HTA
HTB
HENB<1>
HENB<2>
HENB<3>
Heater 1A
Heater 1B
HTC
HENB<0>
Odd ENB
Even ENB
Heater 2A
HTD
Heater 2B
272bit
Tr.
Array
SEL1
BENB3
BENB1
BENB2
SEL2
Block Enable
Decoder
BE0
BE1
0
1
Heater 3B
Heater 4A
BE2
2
Heater 3A
Heater 4B
BE3
3
136bit Shift Resistor 136bit Latch
Heater 8A
1
2
3
4
Heater 8B
8
9
Heater 9B
16
17
Heater 16A
Heater 9A
Heater 16B
72
73
Heater 17A
Heater 17B
135
136
HDATA
HCLK
HRES
HLATCH
DIODE A
DIODE K
HVdd
GNDL
Heater 72A
Heater 72B
Heater 73A
Head
Temperature
Sensor
Heater 73B
Heater 135A
Heater 135B
Heater 136A
TOP
VHD
W-HT
Heater 136B
ID0
ID1
Color BJ Cartridge (Multi Drop)
ID0
ID1
Photo BJ Cartridge (Multi Drop)
Color BJ cartridge and Photo BJ cartridge have the same circuit
configuration except for the ID1 connection.
Figure 2-16 BJ Head Driver Block Diagram (Color “Multi Drop”
BJ Cartridge)
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MultiPASS C530/C560 Chapter 2: Technical Reference
5.3 Printing Signal
a) Black BJ cartridge drive control
The black BJ cartridge driving control is executed by dividing the head’s 128 nozzles into 8 blocks (16
nozzles each). These blocks are further divided into odd and even blocks (8 nozzles each). The odd
blocks eject ink simultaneously, and the even blocks do so as well. The control signals for the former are
the block enable 1, 2, and 3 signals (BENB 1, 2, 3), and for the latter the signals are the even/odd enable
signals (Even/odd ENB).
The heat enable 0 and 1 (HENB 0, 1), which are the heater drive control signals for ejecting the ink,
comprise the pre-pulse and main pulse. To constantly achieve optimum ink ejecting, the internal
conditions such as the head’s rank, printer temperature, head temperature are monitored, and the heater
drive pulse width is varied before the pulse is output. Also, the printing drive signal from the printer
controller is transferred to the BJ head’s shift resistor according to the HLATCH timing.
The printing drive signal (HDATA) is latched and when the printing control signal and heater drive
control signal are output together, the heater for the applicable nozzles is driven, and the ink is ejected.
b) Color BJ cartridge drive control
The color BJ cartridge head’s nozzle configuration differs from that of the black BJ cartridge. (The black
has 64 nozzles while the color has 24 nozzles each for Y, M, and C.) Therefore, the number of nozzles in
each control block is different from that of the black BJ cartridge. Also, since the heaters are driven
simultaneously for each color, the heater drive control signals used are the heat enable (HENB) 0, 1, 2,
and 3 signals. Otherwise, everything else is the same as with the black BJ cartridge.
For heat enable, the HENB 0, 1, and 2 signals drive the nozzle heaters for Y, M, and C. The HENB 3
signal drives the nozzle heater for black ink.
BE2
BE3
BE4
BE5
BE6
BE7
BE8
O
E
O
E
O
E
O
E
O
E
O
E
O
E
O
E
A
B
A
A
B
A
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
B
A
B
B
A
B
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64
BE1 to BE 8 : Block Enable 1 to 8
E : Even Enable
O : Odd Enable
A : Heat Enable 0
B : Heat Enable 1
Figure 2-17 Printing Sequence (Black BJ Cartridge/HQ Mode)
2-23
:
:
BE1
MultiPASS C530/C560 Chapter 2: Technical Reference
c) Color BJ Cartridge (Multi Drop) Drive Control
The multi drop type color BJ cartridge’s printhead has 136 nozzles and each nozzle has two heaters
located one infront of the other. The printing operation using this multi drop type color BJ cartridge is
(dependent/influenced) by how these heaters are controlled.
The sequence of ink ejection is as follows. The 136 nozzles has 8 function blocks (16 nozzles/block)
and each block is separated into two functional units. Hence, each functional unit has 8 nozzles. Ink is
consecutively ejected from each unit.
Selection of the nozzles to be ejected is done by BLOCK ENABLE signals 1, 2 and 3 (BENB 1, 2, 3)
and the EVEN/ODD ENABLE signal (Even/Odd ENB). HEAT ENABLE (HENB 0, 1, 2, 3) is the heat
drive control signal for ejecting ink.
The HEAT ENABLE signal controls ink ejection as follows:
HENB 0: signals the nozzle (black) at the back
HENB 1: signals the nozzle (black) at the front
HENB 2: signals the nozzle (color) at the front
HENB 3: signals the nozzle (color) at the back
The HEAT ENABLE signal is made of up the prepulse and the main pulse. To optimize ink ejection,
the head rank, printer’s inner temperature and head temperature is constantly monitored. The ink is
ejected by varying the HEAT ENABLE pulse width.
154µs (6.51kHz)
HQ
720dpi/ Smoothing 77µs (13.02kHz/9.76kHz*)
HS
109µs (9.19kHz)
HLATCH
128or136
HDATA
0
1
2
3
4
Data transmission to shift resistor
HCLOCK
Odd ENB
Even ENB
1(0)
B ENB 0
0(1)
1(0)
0(1)
B ENB 1
1(0)
0(1)
B ENB 2
1(0)
0(1)
Head Driving in HQ Mode (Divided into 16)
H ENB 0,1,2
H ENB 3
1 Block
Odd ENB
Even ENB
B ENB 0
B ENB 1
1(0)
0(1)
1(0)
1(0)
1(0)
B ENB 2
0(1)
0(1)
1(0)
0(1)
1(0)
1(0)
0(1)
Head Driving in HS Mode (Divided into 8)
0(1)
0(1)
Variable Pulse
Width
H ENB 0,1,2
H ENB 3
Main Pulse
1 Block
*9.76kHz: Color/1pass:
Figure 2-18 Printing Signals
2-24
Pre-Pulse
MultiPASS C530/C560 Chapter 2: Technical Reference
6. ELECTRIC CIRCUIT
6.1 Component Block Diagram
Ink detect
sensor
Document
Document sensor edge sensor
Pulse
genration
circuit
AC120V
System control section
Operation panel unit
Real-time
clock IC
(IC27)
Data backup
33 MHz
MPU
(IC26)
Regulator
(IC15)
ROM
8M bit
(IC3)
Serial transmission
System controller (1/3)
(IC4)
SRAM
256K bit
(IC21)
+5V
Power supply +3.3V
unit
+24V
DRAM
64Mbit(C560)/
16Mbit(C530)
(IC11)
Reset IC
(IC19)
+12V
Address/Data Bus SD0 to SD15
Address Bus SA0 to SA23
Document feed
motor
Driver IC
(IC 16)
M
Carriage
motor
System controller (2/3)
(IC4)
Printer control
section
22.11MHz
20MHz
Bi-Centronics
interface
Driver IC
(IC 6)
M
Driver IC
(IC 7)
M
Pickup roller
sensor
Paper edge
sensor
Temperature
sensor
Home position
sensor
MPU&Printer controler
(IC100)
Paper feed
motor
System controller
(3/3) (IC4)
UHQ
function
Color Image
Processing
function
Communication
control section
EEP ROM
(IC1)
SRAM
256k bit
(IC 14)
Address Bus A1 to A20
Data Bus AD0 to AD15
ROM
4M bit
(IC101)
Heater
driver
AMP.
Document
scanning
section
Heater
driver
DRAM 4M bit
(IC5)
Speaker
LED
Color Contact sensor
Cartridge detection
Modem IC
R288F(IC7:C560)
FM214(IC2:C530)
Sub- BJ head
heater
Figure 2-19 Block Diagram
2-25
NCU board
MultiPASS C530/C560 Chapter 2: Technical Reference
6.2 Circuit Board Components
a) System control section
The system controller is made up of the following components, and controls the entire fax system. This
section drive +3.3V voltage from power supply unit.
a-1) MPU (Micro Processor Unit) (IC 26)
The main functions of the NEC µPD703102GJ-A33-022-8EU(V850) MPU are as follows.
• 32 bit CPU
• 24 bit address bus
• 16 bit data bus
• DMA control
• A/D converter
• Serial interface
• Software CODEC (MH, MR, MMR, JBIG)
• Color FAX function (Lab color conversion, JPEG encode/decode)
• Interrupt control unit
• Built-in 4K Byte RAM for working area
• Built-in 128K Byte Mask-ROM for programable area
a-2) System controller (IC 4)
The system controller is a gate array for controlling MPU peripheral devices. This IC drive +5V and
+3.3V voltage. The main functions of the system controller are as follows:
• Printer resolution conversion (Ultra-smoothing)
This IC converts facsimile data of horizontal resolution of 8 dots/mm and vertical resolution of 3.85 or
7.7 lines/mm to print data of 360 dpi and 360 dpi, respectively.
• BJ printer interface (IEEE 1284)
8 bit parallel print data sent to the Printer controller.
• OPCNT serial interface (Contains document sensor and document edge sensor signals)
• DRAM/SRAM controller
Controls DRAM/SRAM read/write and renewal.
• Serial-to-parallel conversion
• Horizontal scaling
• Detection of document edge sensor and ink detection sensor
a-3) RTC (Real Time Clock) IC (IC 27)
S-3510ANFJA is used as the RTC. The RTC IC is backed up by lithium battery, and counts the date
and time.
2-26
MultiPASS C530/C560 Chapter 2: Technical Reference
a-4) Main ROM (IC3)
This 8 Mbit ROM contains the control programs (e.g. operation panel, scanner and communications
section etc.) for this fax.
a-5) SRAM (IC 21)
This 256 Kbit SRAM is backed up by lithium battery. SRAM holds data registered for system control
and communications management information. Also, SRAM stores contact sensor LED light-on time
data.
a-6) DRAM (IC 11)
This 64Mbit (MultiPASS C560)/16Mbit (MultiPASS C530) DRAM is used as memory for storing
image data, and as an MPU work area.
b) Communication control section (on Modem board)
b-1) Modem IC
MultiPASS C560 (IC 7)
A Conexant R288F (PLCC type) is used as the modem IC. The MODEM IC carries out G3 modulation
conforming to ITU-T standards V.34, V.29, V.27ter, V.21, V.17 and V.8 on transmitted data received
from the MPU during transmission. During reception, the MODEM IC carries out G3 modulation on
received signals from the telephone line, according to the same standards.
MultiPASS C530 (IC 2)
A Conexant FM214 (QFP type) is used as the modem IC. The MODEM IC carries out G3 modulation
conforming to ITU-T standards V.29, V.27ter, V.21 and V.17 on transmitted data received from the
MPU during transmission. During reception, the MODEM IC carries out G3 modulation on received
signals from the telephone line, according to the same standards.
c) Document scanning section
c-1) System controller IC (IC 4)
The system controller IC include image processing function (UHQ) are as follows:
• A/D conversion
Input signals from the contact sensor are A/D converted.
• Generation of shading data (RGB color & Black and white)
• ABC (Auto Background Control)
Sets the slice level for each scan line.
• Edge enhancement processing
• Binaryzation processing
• Halftone processing
• Contact sensor LED control
• Document feed motor control
Also, the system controller IC include color image processing function are as follows:
• Color image processing
The RGB data is converted into CMYK print data.
2-27
MultiPASS C530/C560 Chapter 2: Technical Reference
d) Printer control section
This section’s ICs are drive
d-1) MPU&Printer controller (IC 100)
The main functions of the printer controller are as follows:
• Bi-centronics interface
• EEP-ROM control
• DRAM control
• Buffer control
• Print head control
Also, the printer controller include MPU function are as follows:
• 16 bit CPU
• 21 bit address bus
• 16 bit data bus
• Carriage motor/Paper feed motor control
The stepping motor controller outputs the carriage motor’s single- and two-phase exciter drive signal,
and paper feed motor’s two-phase drive signal.
The stepping motor controller switches the carriage motor with the 5-step peak current value for
optimum driving. The stepping motor controller outputs the switching control signal to the carriage
motor driver.
• Detection of BJ head temperature
• Detection of printer’s internal temperature.
• Detection of Home position sensor, Paper edge sensor and Pickup roller sensor.
• Cartridge detection.
d-2) ROM (IC 101)
The 4 Mbit control/CG ROM contains the program and bitmap font data for printer control.
d-3) DRAM (IC 5)
4 Mbit DRAM is used as the print buffer, and working area.
d-4) EEPROM (IC 1)
Controlled by the printer controller, the 1 Kbit EEPROM (Electrically Erasable and Programmable
ROM) stores various printer emulation settings, and the waste ink amount discharged to the waste ink
absorber.
2-28
MultiPASS C530/C560 Chapter 2: Technical Reference
6.3 Flow of Image Signals
a) G3 transmission
(1) With the LED as a light source, the image is scanned by the contact sensor, and analogue image data
sent to the SPCNT board.
(2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor
to digital image data.
(3) The system controller IC converts processed image data from serial data to parallel data, and writes
them to the DRAM.
(4) The raw data in DRAM is written into DRAM as encoded image data.
(5) The MODEM IC modulates the coded image data.
(6) The modulated data are then sent from the MODEM IC to the NCU board.
Contact sensor
(1)
(1)
(4)
c
(2)
b
a
(3)
SPCNT board
a
System controller IC
b
DRAM
c
MPU
d
MODEM IC
(5)
d
(6)
NCU
board
Modem board
Figure 2-20 G3 Transmission Image Signal Flow
2-29
MultiPASS C530/C560 Chapter 2: Technical Reference
b) G3 Reception
(1) Image signals received by L1, L2, pass through the hybrid circuit in the NCU, and are amplified. The
modem demodulate these images, and writes them to the DRAM.
(2) The demodulated image data is generally recorded in DRAM, and after re-encoding is written to
DRAM as coded data.
(3) The system controller IC converts the decoded data from run-length data to raw data, and converts 8
dot/mm fax data into 360 dpi resolution converted printer data, and writes them to the DRAM.
(4) The system controller IC converts the resolution converted printer data to BJ printer head control
signals, and then sends the signals to the BJ print head, via the MPU & printer controller IC.
Simultaneously, the MPU & printer controler IC sends motor control signals to the carriage motor and
line feed motor, via the driver IC.
Carriage motor
(4)
(4)
(3)
f
(2)
BJ
Print head
(4)
e
d
b
(4)
c
(3)
g
(4)
Paper feed motor
a
MODEM IC
b
DRAM
c
System controller IC
d
MPU
e
MPU & printer controller IC
f
Driver IC(Carriage motor)
g
Driver IC(Paper feed motor)
SPCNT board
(1)
a
(1)
NCU
board
Modem board
Figure 2-21 G3 Reception Image Signal Flow
2-30
MultiPASS C530/C560 Chapter 2: Technical Reference
c) Color G3 transmission
(1) With the LED as a light source, the image is scanned by the contact sensor, and RGB analogue image
data sent to the SPCNT board.
(2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor
to RGB digital image data.
(3) The system controller IC converts the RGB image data from serial data to parallel data, and writes
them to the DRAM.
(4) The RGB data is converted to Lab data, JPEG-compressed, and written to DRAM.
(5) The MODEM IC modulates the coded image data.
(6) The modulated data are then sent from the MODEM IC to the NCU board.
Contact sensor
(1)
(4)
(1)
c
(2)
b
a
(3)
SPCNT board
a
System controller IC
b
DRAM
c
MPU
d
MODEM IC
(5)
d
(6)
NCU
board
Modem board
Figure 2-22 Color G3 Transmission Image Signal Flow
2-31
MultiPASS C530/C560 Chapter 2: Technical Reference
d) Color G3 Reception
(1) Image signals received by L1, L2, pass through the hybrid circuit in the NCU, and are amplified. The
modem demodulate these images, and writes them to the DRAM.
(2) The JPEG data is converted to Lab data and then converted to RGB data.
(3) The 200 dpi RGB data is converted to 360 dpi CMYK print data.
(4) The system controller IC converts the resolution converted printer data to BJ printer head control
signals, and then sends the signals to the BJ print head, via the MPU & printer controller IC.
Simultaneously, the MPU & printer controler IC sends motor control signals to the carriage motor and
line feed motor, via the driver IC.
Carriage motor
(4)
(4)
(3)
f
(2)
(4)
e
BJ
Print head
d
b
(4)
c
(3)
g
(4)
Paper feed motor
a
MODEM IC
b
DRAM
c
System controller IC
d
SPCNT board
(1)
(1)
a
MPU
e
MPU & printer controller IC
f
Driver IC(Carriage motor)
g
Driver IC(Paper feed motor)
NCU
board
Modem board
Figure 2-23 Color G3 Reception Image Signal Flow
2-32
MultiPASS C530/C560 Chapter 2: Technical Reference
e) Color image scan
(1) Using the LED as a light source, the image is scanned by the contact sensor, and RGB analogue image
data is sent to the SPCNT board.
(2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor
to RGB digital image data.
(3) The system controller IC converts the RGB digital image data from serial data to parallel data, and
writes them to the DRAM.
(4) The RGB data is encoded and written to DRAM.
(5) The system controller IC sends the data written into DRAM to the PC using the bi-centronics
interface.
Contact sensor
(1)
(3)
(4)
(1)
(5)
b
(2)
c
(5)
a
SPCNT board
a
System controller IC
b
MPU
c
DRAM
Modem board
Figure 2-24 Color Image Scan Signal Flow
2-33
PC
MultiPASS C530/C560 Chapter 2: Technical Reference
7. COMMUNICATION SYSTEM OPERATIONS
7.1 FAX/TEL Switching
This fax is set to automatically switch between fax and telephone, on the same telephone line. If the other
party is a fax, the fax is received automatically, and if the other party is a telephone, the alarm in the main
unit is rung to alert the user.
7.1.1 Settings
(1) Press the Receive Mode button to select the Fax/Tel mode.
(2) Set the “FAX/TEL AUTO SW” in RX SETTINGS menu.
7.1.2 Parameters
Item
RING START TIME
(Pseudo Ring start time)
F/T RING TIME
(Pseudo Ring time)
DEFAULT ACTION
(Operation after FAX/TEL switching)
Pseudo RBT frequency
Pseudo RBT transmission from CML
on time until start (CNG detection time)
Pseudo RBT pattern on time
Pseudo RBT pattern off time (short)
Pseudo RBT pattern off time (long)
Pseudo RBT transmission level
Pseudo ring frequency
Pseudo ring pattern on time
Pseudo ring pattern off time (short)
Pseudo ring pattern off time (long)
CNG detection level
Default
setting
8 sec.
Setting
switch
User data
Selection
range
0 to 30 sec.
15 sec.
User data
10 to 45 sec.
RECEIVE User data
400 Hz
4 sec.
None
Service data #3 16
1000 ms
0 ms
2000 ms
-23 dBm
25Hz
1000 ms
0 ms
2000 ms
-47 dBm
Service data #3 17
Service data #3 18
Service data #3 19
Service data #3 24
Service data #2 10
Service data #3 20
Service data #3 21
Service data #3 22
Service data #3 23
2-34
RECEIVE/
DISCONNECT
None (fixed)
0 to 9 sec.
0 to 9990 ms
0 to 9990 ms
0 to 9990 ms
-23 to -8 dBm
17Hz/25Hz/50Hz
0 to 9990 ms
0 to 9990 ms
0 to 9990 ms
-50 to -29 dBm
(MutiPASS C530 only)
MultiPASS C530/C560 Chapter 2: Technical Reference
7.2 Answering Machine Connection
This connection is for effective use of an answering machine connected to the extension phone jack. If the
other party is a telephone, the answering telephone records the message, and if the other party is a fax, the
fax receives automatically.
7.2.1 Settings
(1) Connect the answering machine to the extension telephone jack, and set the answering machine to
“Answer”.
(2) Press the fax’s Receive Mode button and select the Ans. Machine mode.
7.2.2 Parameters
Item
CNG Signal detection time
Default
Setting
60 sec.
Setting
Switch
Service data #3 25
Selection
Range
0 to 999 sec.
7.3 Manual/Auto Reception Switching
Determines if the fax switches to document receive mode, after the fax rings for a specified time when the
fax is in the manual receive mode.
7.3.1 Settings
(1) Set the “MAN/AUTO SWITCH” in the user data “RX SETTINGS” to “ON”.
(2) Set the number of seconds that the fax will wait after detecting ringing signal from the telephone line
before going into reception, using user data “F/T RING TIME” in “MAN/AUTO SWITCH”.
7.3.2 Parameters
Item
MAN/AUTO SWITCH
F/T RING TIME
Default
Setting
OFF
15 sec.
2-35
Setting
Switch
User data
User data
Selection
Range
ON/OFF
1 to 99 sec.
MultiPASS C530/C560 Chapter 2: Technical Reference
8. NEW FUNCTION
8.1 High-speed Transmission
The image transmission time is reduced drastically compared with the previous models by the V.34 modem
(maximum transmission speed 33600 bps) recommended by ITU-T.
8.1.1 V.8/V.34 protocol
a) Outline
• The V.8 protocol is used as the startup protocol to move to V.34. The V.8 protocol enables
connection with fax machines, data modem and equipment using existing V-series modems. The
V.34 modem contains a modem circuit based on the previous recommendation to connect with the
previous modems and has upper compatibility.
•
The actual data transmission speed is improved entirely on average by speeding the modulation
method and utilizing new techniques, such as the pre-emphasis technique*1 for increasing the S/N
(signal-to-noise) ratio and the probing technique*2 for measuring line characteristics and optimizing
the modem operation according to the line condition.
•
The V.8 protocol, V.34 pre-protocol and post-protocol use full-duplex transmission to speed the
processing.
•
Fourteen image transmission speeds*3 are available:
33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, and
2400 bps
•
The modulation speed (baud rate)*4 can be selected from among 2400, 3000, and 3200 symbols/sec
(required) or 2743, 2800, and 3429 symbols/sec (option). The data transmission speed can be set
more finely than the previous modems.
*1
*2
NOTE
*3
*4
The output level of a high-frequency zone with comparatively high noise is raised,
and then the transmission signal is sent.
A tone signal known as a probing signal (L1 and L2) is output, and the receiving
side measures the characteristics of the line.
The data signaling rate is recorded in the ITU-T standards manual. Image
transmission speed means the same as data signaling rate.
The symbol rate is recorded in the ITU-T standards manual. Symbol rate means the
same as moderation speed and baud rate.
2743 symbol/sec cannot be used with this fax.
2-36
MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
1. The V.34 protocol uses ECM. If the ECM SW in user data is set to OFF, the V.8
protocol is not executed. Therefore, the V.34 protocol is not used, and V.17 or a
lower protocol is selected.
2. If the transmission speed is set to 14400 bps or lower, the V.8 protocol is not
executed and V.17 or a lower protocol is selected.
3. After the V.21 protocol is selected first, it can be changed to V.8 or V.34. (See c-1) )
4. When the V.34 protocol begins, it falls back within the V.34 protocol, but it does not
fall back to the V.17 mode or lower.
2-37
MultiPASS C530/C560 Chapter 2: Technical Reference
b) Typical protocol
TX
RX
CNG
Network interaction
(Phase 1)
(See page 2-39)
Connected to the line
ANSam
V.8
CM
CJ
JM
INFO0c INFO0a
A
B
Q
A
Q
B
L1
L2
A
B
INFO0h
Probing
(Phase 2)
(See page 2-40)
Primary channel
equalizer training
(Phase 3)
(See page 2-41)
S
Q
S
PP
TRN
Control channel
start-up
(Phase 4)
(See page 2-41)
PPh
ALT
MPh
MPh
E
flags
NSS
TSI
DCS
Control channel
(See page 2-42)
flags
Declares the usable modulation
mode.
Declares that V.34 capability exists
on each machine, and transfers the
V.34 procedures with phase 2.
After declaring the modem's
modulation speed capacity, etc. to
each machine, the receiving side
determines the modulation speed
based on the results of an probing
signal output by the transmitting
side.
The transmitting side outputs a
training signal to determine the
image transmission speed.
PPh
ALT
MPh
MPh
E
NSF
CSI
DIS
The optimum image transfer speed
is determined by the condition in
which the training signal is received.
flags
V.34
The pre-message protocol is done
in the same way as a normal T.30,
at 1200bps.
CFR
flags
"1"
S
Q
S
PP
B1
Primary channel
resyncronization
procedure
(See page 2-43)
The training signal is output with the
determined parameters, and
continues to transmit the image
data.
Image
data
Image data
(See page 2-43)
Turn-Off
Control channel
resyncronization
procedure
(Communication end
procedure)
(See page 2-44)
Sh
Q
Sh
ALT
E
PPS-EOP
flags
DCN
Sh
Q
Sh
ALT
E
flags
MCF
flags
"1"
Line released
Line released
Figure 2-25 Typical Protocol
2-38
The post-message protocol is done
in the same way as a normal T.30,
at 1200bps.
MultiPASS C530/C560 Chapter 2: Technical Reference
b-1) Network interaction (Phase 1)
The V.8 protocol is used as the startup protocol for high-speed modem V.34.
The V.8 protocol determines the best modulation method (V-series modem mode) that is available
between the transmitter and receiver.
• Transmitter
AbbreSignal
viation
Meaning
Remarks
Calling tone
CNG
1100-Hz tone signal specified by
T.30 to identify an automaticcalling fax machine.
Dial-tone menu signal
CM
Indicate an available modulation
method (V.21, V.27ter, V.29,
V.17, or V.34).
Modulated by
V.21(L)*1.
CM terminator
CJ
Indicate JM signal detection and
CM signal termination.
Modulated by
V.21(L)*1.
Dial-tone display signal
CI
Indicate the general transmission
function.
Sent to resume the V.8 protocol.
Late start only.
(See Figure 3-xx.)
Modulated by
V.21(L)*1.
• Receiver
AbbreSignal
viation
Meaning
Remarks
Modified response tone
ANSam
2100-Hz tone signal amplitude- Equivalent to CED
for previous
modulated by 15 Hz.
models.
Common menu
signal
JM
Indicate the terminal type, such as M o d u l a t e d b y
a fax machine, and an available V.21(H)*1.
modulation method in response to
the available modulation method
reported by the CM from the
transmitter.
*1
V.21(L):
V.21(H):
Low-frequency channel defined by V.21 recommendation
1080±100 Hz (980 Hz:1, 1180 Hz:0)
Transmission speed: 300bps
High-frequency channel defined by V.21 recommendation
1750±100 Hz (1650 Hz:1, 1850 Hz:0)
Transmission speed: 300bps
2-39
MultiPASS C530/C560 Chapter 2: Technical Reference
b-2) Probing (Phase 2)
The line characteristics are measured and modulation-related parameters, such as symbol rate, are set.
• Transmitter
Abbreviation
Signal
Meaning
Remarks
INFO sequence
INFO0c
Indicate modem capabilities, such
as baud rate and frequency
transmission function (two
frequency bands used to measure
line characteristics), and request
adjustment.
Transmission
speed: 600bps
Tone B
B
Modem synchronization with a
1200-Hz tone signal.
Tone B
B
The phase of the Bsignal is inverted
180 degrees from the
phase of the B
signal.
Probing signal
L1
L1
Tone signal for analyzing line
characteristics by probing.
Probing signal
L2
L2
Probing:
Measurement of line
characteristics.
Tone signal in the
range 150 to 3750
Hz in 150-Hz steps.
Meaning
Remarks
• Receiver
Abbreviation
Signal
INFO sequence
INFO0a
Report the modem capabilities,
such as baud rate and frequency
transmission ability.
Transmission
speed: 600bps
Tone A
A
Modem synchronization with a
2400-Hz tone signal.
Tone A
A
The phase of the Asignal is inverted
180 degrees from the
phase of the A
signal.
INFO sequence
INFO0h
Report the pre-emphasis filter and
baud rate used for data transmission based on the result
of analysis of the probing signal.
Transmission
speed: 600bps
2-40
MultiPASS C530/C560 Chapter 2: Technical Reference
b-3) Primary channel equalizer training (Phase 3)
Filters, such as equalizers, are trained (adjusted) with the parameters set in phase 2.
• Transmitter
Abbreviation
Signal
Meaning
S signal
S
Short training
S signal
S
PP signal
PP
The other modem uses
this signal to train the
equalizer.
TRN signal
TRN
The receiver uses this
signal to determine the
transmission speed.
Remarks
The phase of S
is shifted from
the phase of S.
b-4) Control channel start-up (Phase 4)
Select the maximum data signalling rate and trellis encoder and set the data signalling rate that can be
supported.
• Transmitter/receiver
Abbreviation
Signal
PPh signal
PPh
ALT signal
ALT
Modulation
parameter
MPh
E sequence
E
Meaning
Remarks
The other modem uses this signal
to train the equalizer.
———
Indicate the image transmission
parameters, such as maximum data
signal speed, control channel data
signal speed, trellis coding type,
pre-coding type, and baud rate.
———
2-41
20-bit sequence
of binary 1's.
MultiPASS C530/C560 Chapter 2: Technical Reference
b-5) Control channel
The conventional T.30 protocol is executed.
The transmission speed is 600bps.
• Transmitter
Signal
Abbreviation
Meaning
Flag
flags
Maintain synchronization.
Non-standard facilities
set-up
NSS
Receive NSF from the other party,
select an available mode from it,
and instruct reception.
Transmitting subscriber
identification
TSI
Report the transmitter telephone
number.
Digital command signal
DCS
Instruct the available mode.
1
Declare to switch to highspeed protocol.
———
Remarks
7E (H)
Transmit 1's.
• Receiver
Signal
Abbreviation
Meaning
Non-standard facilities
NSF
Report functions not recommended
by ITU-T, user’s ID,
manufacturer code, etc.
Called subscriber
identification
CSI
Report the receiver
telephone number.
Digital identification
signal
DIS
Report standard ITU-Trecommended functions.
Flag
flags
Maintain synchronization.
Confirmation to receive
CFR
Report that modem training ends
and image signal reception is ready.
NOTE
Remarks
7E (H)
In the control channel, signals which differ according to the frequencies of both TX and
RX are output. It follows that the effects of the echo are not received because the
frequencies of the signal returned by echo and the signal output by the other machine are
different.
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MultiPASS C530/C560 Chapter 2: Technical Reference
b-6) Primary channel resyncronization procedure
Training is performed with the parameters set in phase 4.
The transmission speed is 1200bps.
• Transmitter
Abbreviation
Signal
Meaning
S signal
S
Short training
S signal
S
PP signal
PP
The other modem uses this signal
to train the equalizer.
Sequence B1
B1
Scramble data frame transmitted
at the end of start-up protocol.
Remarks
The phase of S is
shifted from the
phaseof S.
b-7) Image data
Transmit image data.
• Transmitter
Signal
Image data
———
Abbreviation
Image data
Meaning
Remarks
Encoded image data
Turn-off
———
2-43
Send scrambled
1's for 35 ms.
MultiPASS C530/C560 Chapter 2: Technical Reference
b-8) Control channel resyncronization procedure (Communication end procedure)
Protocol for terminating transmission.
The transmission speed is 1200bps.
• Transmitter
Abbreviation
Signal
Meaning
Sh signal
Sh
Sh signal
Sh
ALT signal
ALT
E sequence
E
End of procedures
PPS-EOP
One page is transmitted.
Flag
flags
Maintain synchronization.
Disconnect signal
DCN
Disconnect the line.
Remarks
Short training
———
———
7E (H)
• Receiver
Abbreviation
Signal
Meaning
Sh signal
Sh
Sh signal
Sh
ALT signal
ALT
E sequence
E
Flag
flags
Maintain synchronization.
Message confirmation
MCF
Indicate that the receiver has
received the image signal correctly
and can receive the next document
immediately.
Remarks
Short training
———
———
2-44
7E (H)
MultiPASS C530/C560 Chapter 2: Technical Reference
c) Examples of sequences
The signals in the shaded areas are important in the protocol.
c-1) Late start
Since the receiver cannot detect the CM signal while sending the ANSam signal, it sends the DIS
signal containing the "V.8 protocol" declaration. The transmitter sends the CI signal to request the
receiver to send the ANSam signal again to move to V.8 protocol.
TX
RX
Connected to the line
ANSam
NSF
CSI
(DIS cannot be detected.)
DIS
CNG
NSF
CSI
DIS
CI
ANSam
CM
CJ
JM
Figure 2-26 Late Start
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MultiPASS C530/C560 Chapter 2: Technical Reference
c-2) Between-page sequence
The transmitter sends image data, then the PPS-MPS signal in the same as for the T.30 protocol. The
receiver sends the MCF signal to receive the next page.
TX
RX
Image
data
Turn-off
Sh
Q
Sh
ALT
E
PPS-MPS
flags
"1"
Sh
Q
Sh
ALT
E
flags
MCF
flags
S
Q
S
PP
B1
Image
data
Turn-off
Figure 2-27 Between-page Sequence
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MultiPASS C530/C560 Chapter 2: Technical Reference
c-3) Mode change
The transmitter sends PPS-EOM and the receiver sends the MCF signal. Then the receiver sends the
DIS signal and the transmitter sends the DCS signal to change the mode.
TX
RX
Image
data
Turn-off
Sh
Q
Sh
ALT
E
PPS-EOM
Sh
Q
Sh
ALT
E
flags
MCF
When Canon fax
machines communicate
with each other, a special
procedure is used, so this
protocol is omitted.
flags
flags
NSF
CSI
DIS
NSS
TSI
DCS
flags
flags
CFR
"1"
flags
S
Q
S
PP
B1
Image
data
Turn-off
Figure 2-28 Mode Change
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MultiPASS C530/C560 Chapter 2: Technical Reference
c-4) Image transmission speed change from the receiver
The receiver returns to the PPh signal in response to the Sh signal from the transmitter. The image
transmission speed is then determined by the MPh sequence sent from both modems.
TX
RX
Image
data
Turn-off
Sh
Q
Sh
ALT
PPh
ALT
PPh
ALT
MPh
MPh
E
PPS-NULL
flags
MPh
MPh
E
flags
PPR
flags
"1"
S
Q
S
PP
B1
Image
data
Turn-off
Figure 2-29 Image Transmission Speed Change from the Receiver
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MultiPASS C530/C560 Chapter 2: Technical Reference
c-5) Image transmission speed change from the transmitter
The transmitter sends image data, and then the PPh signal, and the receiver returns the PPh signal to the
transmitter. The image transmission speed is then determined by the MPh sequence sent from both
modems.
TX
RX
Image
data
Turn-off
PPh
ALT
MPh
MPh
E
PPS-EOM
PPh
ALT
MPh
MPh
E
flags
MCF
flags
flags
NSF
CSI
DIS
TSI
DCS
flags
flags
CFR
"1"
flags
S
Q
S
PP
B1
Image
data
Turn-off
Figure 2-30 Image Transmission Speed Change from the Transmitter
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.2 JBIG Image Compression Encoding Method
8.2.1 Outline of the JBIG image compression encoding method
The JBIG Image Compression Encoding Method is recommended in ITU-T T.82/T.85 as a new bi-level
(bi-level: White and Black) image compression encoding method developed by JBIG (Joint Bi-level
Image experts Group).
The JBIG Image Compression Encoding Method has the following characteristics with regards to text
documents, quasi-gray scale images with little continuous black and white, and gray scale images which
use a dithering method: a higher compression rate (1.1 ~ 30 times higher) than the conventional MMR
compression method, the encoded volume will not exceed the volume of original image information after
compression, and when decoding, the image can be completely re-assembled to its original condition in
the same way as with conventional MR/MMR.
The JBIG Image Compression Encoding Method contains Progressive Bi-level Image Compression for
searching image databases, recommended in ITU-T T.82, and Single Progression Sequential Bi-level
Image Compression for facsimile, recommended in ITU-T T.82 and T.85.
Images will take on the form shown below.
Progressive
Sequential
Figure 2-31 Images
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
The characteristics of Progressive Bi-level Image Compression are explained below as a
reference. First of all, after the original image has been read in at high resolution, it is
converted to low resolution, and this low resolution image data proceeds to be encoded
(compressed). On the receiving end, the overall original image can be quickly recognized
by the steps in which this low resolution image compression data is received.
Next, to improve the quality of the low resolution image already sent, only information
needed to improve the resolution is forwarded. The previous low resolution image is
decoded on the receiving side with this information, and following this, the high
resolution image is displayed on top of the previous low resolution image.
It is easy to quickly recognize the original image in the process of displaying the image
from low resolution to high resolution in order by using this method, with a CRT display
for example. Also, according to the situation, it is possible to interrupt the image transfer
at the point where the original image is recognized to some degree by the receiving side.
This method requires a page buffer memory for the low resolution image because the low
resolution images are used for the purpose of high resolution image encoding.
8.2.2 Single progression sequential bi-level image compression method
The Single Progression Sequential Bi-level Image Compression Method used in this fax is explained
below.
The Progressive Bi-level Image Compression Method uses multiple resolution layers on a single page
(multi-level layers, low resolution layers~high resolution layers) to perform encoding/decoding. In the
Single Progression Sequential Bi-level Image Compression Method, encoding is done in units of
horizontal bands (a number of lines) called stripes, and is performed from left to right, top to bottom (this
condition is called sequential), and in one resolution layer (single layer).
In this method, the encoding is done in stripe units, so it is completed with a buffer
memory much smaller than a page buffer memory.
NOTE
The methods by which encoding takes place and by which image data is constructed after encoding are
explained below.
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.2.3 Encoding method
In the JBIG encoding used in the Single Progression Sequential Bi-level Image Compression Method,
uses in the encoder shown below to encode to the original the results of comparison of the line currently
being processed and the previous line, as well as the predicted value of an image pixel (white or black)
used in a model template.
The study table used in the prediction makes the next prediction more accurate by learning and correcting
the study table every time the model template moves to the adjoining pixel. It is characteristic of this
method that if the prediction is accurate the amount of encoding will not increase, and if the prediction is
off the amount of encoding increases, so the increase in prediction accuracy of this study table is very
important.
An outline of the encoding procedure is shown below.
ENCODER
Comparison of current
and previous lines
Image data
input
TYPICAL
PREDICTION
Output of match/no match
ARITHMETIC
ENCODING
Output of image data
encoded by JBIG
No-match path
Pixel to be encoded
(For comparison against prediction)
Prediction of pixel
to be encoded
MODEL
TEMPLATE
10-bit pixel
pattern
Prediction of pixel using
10-bit pixel pattern
STUDY
TABLE
Next prediction based on
prediction results
Prediction and status reference
and predition results
Refer to the next status and pixel prediction
based on the prediction results (Learnig)
PROBABILITY
ESTIMATION
TABLE
Relevant status area reference
Figure 2-32 Encoder and Flow of JBIG Encoding
a) In the pattern prediction section, the line currently being processed and the current line are compared,
and judged to match or not match. A flag showing whether or not the lines match (1 bit, 0: match, 1:
don't match) is attached to the head of each line according to this judgment. When the lines match,
only this flag is encoded in the arithmetic encoding section as a suspected pixel, the pixel of the line
being currently processed is not encoded. When the lines do not match, the pixel of the line currently
being processed is encoded in the arithmetic encoding section based on the results of a comparison of
the value of the actual pixel and the pixel (white or black) which is predicted using the model template
and the study table.
NOTE
When the lines are judged to match, the line currently being processed is said to be
"typical". When the lines are judged to not match, the line is said to be "not typical".
When the very first line of an image is predicted, the background color is used as the
previous line.
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MultiPASS C530/C560 Chapter 2: Technical Reference
b) In the model template, the combination (10-bit pixel pattern) of 10 pixels is output to the arithmetic
encoding section using the template shown below (inside the bold outline).
All of the 10-bit pixel patterns inside this template exist in the study table. This 10-bit pixel pattern is
used by the arithmetic encoding section to refer to the predicted value of the pixel and the status
number in the study table which correspond to the 10-bit pixel pattern.
AT
AT
X
X
3-line model template
2-line model template
Figure 2-33 Model Templates
NOTE
There are two types of model templates ~ 3-line and 2-line, and the one selected is
designated by the LRLTWO inside the Bi-level Image Header section (BIH). The pixel
shown by "X" is an encoded pixel and is outside of the template.
The pixel shown by "AT" is a special pixel known as an AT pixel. The AT pixel becomes
a Adaptive Template by having its position moved, and is very effective when encoding a
periodic pixel, similar to a dither pattern image.
The position of AT in the figure is the beginning position of the AT pixel.
In this fax, it remains fixed in this initial position, so Adaptive Template is not used.
c) The study table, as shown below, is constructed by all of the 10-bit pixel patterns output by the model
template, and their corresponding status numbers and predicted values of the pixel to be encoded.
The predicted value of the pixel to be encoded and the status number is compared to the actual pixel in
the arithmetic encoding section every time the model template is moved to the adjoining pixel.
The result of this comparison (matches / does not match predicted value) and the status number are
then checked by comparison to the probability estimation table, and the study table is corrected
(learned) to a new prediction value and status number which will be used when the same pixel pattern
is found again.
By learning in this way, the probability of the study table matching the next time is increased, and the
need for encoding decreased.
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MultiPASS C530/C560 Chapter 2: Technical Reference
1
2
3
4
5
6
7
9
10
X
8
1
2
3
4
5
7
8
9
10
X
3-line model template
6
2-line model template
Figure 2-34 Positions of Pixels in Model Template
Table 2-2 Study Table (Initial values)
Hex Dec
000h
0
001h
1
002h
2
003h
3
004h
4
005h
5
3FBh
3FCh
3FDh
3FEh
3FFh
Pixel pattern in the model template
1 2
3
4
5
6
7
8
0 0
0
0
0
0
0
0
0 0
0
0
0
0
0
0
0 0
0
0
0
0
0
0
0 0
0
0
0
0
0
0
0 0
0
0
0
0
0
1
0 0
0
0
0
0
0
1
1019
1020
1021
1022
1023
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
1
1
1
1
9
0
0
1
1
0
0
10
0
1
0
1
0
1
1
0
0
1
1
1
0
1
0
1
Predicted Status No.
value of
(ST)
pixel
0 (white)
0
0 (white)
0
0 (white)
0
0 (white)
0
0 (white)
0
0 (white)
0
0 (white)
0 (white)
0 (white)
0 (white)
0 (white)
0
0
0
0
0
Table 2-3 Probability Estimation Table
ST
0
1
2
3
4
5
6
7
8
LSZ
5A1Dh
2586h
1114h
080Bh
03D8h
01DAh
00E5h
006Fh
0036h
NLPS
1
14
16
18
20
23
25
28
30
49
50
51
52
53
54
55
56
0706h
05CDh
04DEh
040Fh
0363h
02D4h
025Ch
01F8h
79
48
50
50
51
52
53
54
ST:
LSZ:
NLPS:
NMPS:
SWITCH:
NMPS SWITCH
1
1
0
2
0
3
0
4
5
0
6
0
7
0
8
0
9
0
50
51
52
53
54
55
56
57
0
0
0
0
0
0
0
0
ST
57
58
59
60
61
62
63
64
65
LSZ
01A4h
0160h
0125h
00F6h
00CBh
00ABh
008Fh
5B12h
4D04h
NLPS
55
56
57
58
59
61
61
65
80
106
107
108
109
110
111
112
50E7h
4B85h
5597h
504Fh
5A10h
5522h
59EBh
108
109
110
111
110
112
112
NMPS SWITCH
0
58
0
59
0
60
0
61
62
0
63
0
32
0
65
1
66
0
107
103
109
107
111
109
111
0
0
0
0
1
0
1
Status number in the study table
Probability estimation value (range) for inaccurate prediction
Next status destination when a prediction is inaccurate
Next status destination when a prediction is accurate
Next prediction value reversed if SWITCH=1 when prediction is
inaccurate
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MultiPASS C530/C560 Chapter 2: Technical Reference
Example:
A brief explanation of how the study table works is given below.
It is assumed that each of the model template pixels 1~10 in the image below are white.
1. In this case, the model template pixel pattern is 000h.
2. The predicted value of pixel pattern 000h for pixel "X" is "white," but it is actually black. Thus the
prediction is "inaccurate."
3. The status ST is "0", so the probability estimation table is consulted, and the next status is moved to
"1." At the same time, by the reversal of the predicted value, the next prediction is for "black."
Original image
Pixel
pattern
000h
001h
002h
ST
0
1
2
3
1 2 3
4 5 6 7 8
9 10 X
Study table for current pixel
Predicted Actual Accurate/ Status
value Inaccurate ST
value
0 (white) 1 (black) Inaccurate
0
0
0 (white)
0
0 (white)
Pixel
pattern
000h
001h
002h
Study table for next pixel
Predicted Actual Accurate/ Status
value Inaccurate ST
value
1 (black)
1
0
0 (white)
0
0 (white)
Probability estimation table
LSZ NLPS NMPS SWITCH
5A1Dh
1
1
1
2586h
14
2
0
1114h
16
3
0
080Bh
18
4
0
X is actualy black
Figure 2-35 Study Table Study Example 1
4. Next, the model template is moved to the adjoining pixel in order to perform the next prediction. At
this time, pixels 1~9 of the model template are white, and pixel 10 is black.
5. In this case, the model template pixel pattern is 001h.
6. The predicted value of pixel pattern 001h for pixel "X" is "white," and it is actually white. Thus the
prediction is "accurate."
7. The status ST is "0", so the probability estimation table is consulted, and the next status is moved to
"1". The prediction for the next pixel remains "white".
Move to next pixel
1 2 3
4 5 6 7 8
9 10 X
X is actualy white
Pixel
pattern
000h
001h
002h
Study table for current pixel
Predicted Actual Accurate/ Status
value Inaccurate ST
value
1 (black)
1
0
0 (white) 0 (white) Accurate
0
0 (white)
ST
0
1
2
3
Probability estimation table
LSZ NLPS NMPS SWITCH
5A1Dh
1
1
1
2586h
14
2
0
1114h
16
3
0
080Bh
18
4
0
Pixel
pattern
000h
001h
002h
Study table for next pixel
Predicted Actual Accurate/ Status
value Inaccurate ST
value
1 (black)
1
1
0 (white)
0
0 (white)
Figure 2-36 Study Table Study Example 2
The study table is constantly updated in this way, increasing the probability of accurate predictions.
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MultiPASS C530/C560 Chapter 2: Technical Reference
d) The probability estimation table, published in the ITU-T T.82. Its contents are fixed, differing from
those of the study table.
NOTE
This table shows probability of accuracy/inaccuracy in the form of a range, according to
the accurate/inaccurate results of a given status prediction value.
The plan of the probability estimation table is such that if the prediction is accurate, the
range of the next status number will be smaller than would be the case in an inaccurate
prediction.
The status number with this smaller range will be selected to be the next status number.
e) After the predicted value is found to be accurate/inaccurate by the actual pixel, the model template,
and the study table, that accuracy/inaccuracy is encoded in the arithmetic encoding section, and the
encoded image data is output.
f) In the encoding (mathematical encoding) done in the arithmetic encoding section, there is no
conversion table for encoding as is the case in encoding with conventional MH and MR. Using the
LSZ (probability estimation value of an inaccurate prediction: the form of a range) of the probability
estimation table and the accuracy/inaccuracy of the predicted value as a base, encoding is done by
showing the position of the progress of the prediction on an integer line (between 0~1.0). Encoding
shown as a position on this integer line, take a position under MPS in the case of accurate predictions,
and under LPS in the case of inaccurate predictions, as shown in the figure below.
Furthermore, there is a concept of range (A) in this arithmetic encoding. This range (A) *2 is shown as
an MPS range in the case of accurate predictions and as an LPS range in the case of inaccurate
predictions for each pixel. When these ranges (A) are below a certain range *3, the leading edge bit
(which excludes the encoding "0". shown by the position on the integer line) shifts one position to the
left as encoded image data, and is output. At this time, the limit of this range (A) which was below the
certain range is narrow and it is difficult to show a position more detailed than this, so the range (A) is
magnified *4 to show it in more detail. This operation is called "Renormalization", and this range (A)
is reset to a value above a certain range *3.
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MultiPASS C530/C560 Chapter 2: Technical Reference
The concept of alithmetic encoding is simply explained below.
The following assumptions are made in order to make the explanation easy to understand.
The probability of accuracy will be 50%, and the probability of inaccuracy will be 50%.*1
The area of accuracy will be MPS, and the area of inaccuracy will be LPS.
Position (Binary)
1.000
0.0011
0.111
0.110
LPS
Renormalized
range
0.101
LPS
Range
A1
0.100
0.011
LPS
0.010
MPS
LPS
0.001
MPS
0
Pixel encoded
Range
A2
1st
2nd
Range
A3
LPS
MPS
MPS
3rd
0
0
LPS
0.001001
0.00100010
MPS
LPS
MPS
0.0010
4th
Inaccuracy
Accuracy
Accuracy
Accuracy
Each pixel's code
position according to
arithmetic encoding
0.001010
0.001
5th
6th
MPS
7th
Inaccuracy
Accuracy
Accuracy
0.001
LPS
MPS
8th
Accuracy
0.00100010
0.001
0.00100010
Figure 2-37 Arithmetic Encoding Conceptual Diagram
The special characteristic of this arithmetic encoding is that an additional encoding bit is not needed
because the integer line position is the same as the integer line position of the previous encoding data in
the case of an accurate prediction. It follows that the amount of encoding will not increase if accurate
predictions continue, and the rate of compression will increase. Conversely, with inaccurate predictions,
an additional encoding bit will be necessary to show the position of the inaccuracy in detail, and thus
the amount of encoding will increase and the rate of compression decrease. In this way, the study table
learns in order to increase the rate of accurate predictions and to reduce the amount of encoding and
raise the compression rate during the encoding process, and then corrects the table parameters.
*1
NOTE
*2
*3
*4
The actual probability varies with the status because of the extent to which LSZ
occupies in the range (A).
The actual range is hexadecimal 8000~10000.
In the case of an accurate prediction, range A1= hexadecimal 10000-LSZ, A2=A1LSZ, and A3=A2-LSZ.
In the case of an inaccurate prediction, range A=LSZ.
Actually, hexadecimal 8000.
Actually, the hexadecimal value will be shifted to the left two times, and the
hexadecimal will be over 8000.
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MultiPASS C530/C560 Chapter 2: Technical Reference
Next, the encoding for continuos accurate predictions will be simply explained.
The assumptions below will be made for easy understanding.
The value of an accurate LSZ will be decimal 100*1 in all statuses.
Range A will have limits of decimal 8000~10000*2, and when range A is below decimal 8000*3, the lead
encoding bit will be pushed out, and the encoded image data will be output.
At this time, Range A will be adjusted so that it is over decimal 8000*3 (decimal 1000*4 added).
An accurate range will be MPS, and an inaccurate range will be LPS.
RANGE
10000
LPS
LPS
Range Range
A1
A2
MPS
8900
MPS MPS MPS MPS MPS
Renormalization
8000
MPS
MPS MPS MPS
Pixel No.
encoded
Accurate
Encoding
position
Range initial
position
1
2
3
4
5
6
19
20
21
22
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
0
0
0
0
0
0
0
0
0
0
10000
9900 9800 9700 9600 9500
8200 8100
8000
1000
Renormalization
New initial
position
LSZ
Range A
Encoding
output
Output
encoding
7900 8900
8900
100
9900
No
100 100 100 100 100
9800 9700 9600 9500 9400
No
No
No
No
No
100 100
8100 8000
No
No
100
7900
100
8800
Yes
No
1bit0
Figure 2-38 When Predictions are Continually Accurate
In this case, the encoding 1 bit is output for the first time when Range A falls becomes less than 8000 in the
21st pixel.
The following output encoding is shortened and its compression increased.
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.2.4 Construction of image data with JBIG image compression encoding
Images are encoded in block units called stripes, as shown in the figure below.
Document
width (XD)
BIH
Stripe length (L0)
BID
BIE BID
Header
Floating
marker code
Stripe
SDE
Floating
marker code
SDE
Stripe
JBIG
encoding
Document
length (YD)
BID
Floating
marker code
SDE
Stripe
JBIG
encoded
Document
Figure 2-39 Construction of JBIG Image Data
After being encoded, the image data is referred to as BIE (Bi-level Image Entity), and is constructed from
the Bi-level Image Header (BIH) section and the Bi-level Image Data (BID) section shown in the figure
below.
BIE (Bi-level Image Entity)
BIH (Bi-level Image Header) BID (Bi-level Image Data)
Figure 2-40 BIE Construction Diagram
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BID (Bi-level Image Data)
MultiPASS C530/C560 Chapter 2: Technical Reference
8.2.5 Explanation of bi-level image header section (BIH)
The BIH is shown in the construction figure below. It designates the image size, number of lines per
stripe, model template, etc.
BIH (Bi-level Image Header)
DL
D
P
FILL
XD
YD
L0
Mx
My
Orber
Option
DPTABLE
1byte
1byte
1byte
1byte
4byte
4byte
4byte
1byte
1byte
1byte
1byte
0/1728
byte
-
-
-
-
HITOLO
SEQ
ILEAVE
SMID
1bit
1bit
1bit
1bit
1bit
1bit
1bit
1bit
TPBON
DPON
1bit
1bit
1bit
LRLTWO VLENGTH TPDON
1bit
1bit
1bit
Figure 2-41 BIH Construction Diagram
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DPPRIV DPLAST
1bit
1bit
MultiPASS C530/C560 Chapter 2: Technical Reference
8.2.6 Explanation and parameters for each symbol used in BIH
The 0x of each parameter shows that the following integers are hexidecimal.
Symbol
DL
D
P
FILL
XD
Meaning
Initial layer to be transmitted
Number of differential layers
Number of bit planes
Fill
Horizontal image size at layer D
Parameter
0x00 fixed
0x00 fixed
0x00 fixed
0x00 fixed
0xXXXXXXXX
YD
Vertical image size at layer D
0xXXXXXXXX
L0
Lines per stripe at the lowest resolution
0xXXXXXXXX
Mx
Maximum horizontal offset
allowed for AT pixel
Maximum vertical offset allowed
for AT pixel
The order in which stripe data is
attached
Option
Private DP table
Transmission order of differential layers
Indication of progressive-compatible
sequential coding
Interleaved transmission order of multiple
bit plane
Transmission order of stripes
Number of reference lines
0xXX
My
Order
Option
DPTABLE
HITOLO
SEQ
ILEAVE
SMID
LRLTWO
Document width
(No. of bits)
Document length
(No. of bits)
Basically, 1 stripe is 128
lines (0x00000080).
Stripes with other
numbers of lines are
possible when the other
machine can receive in
option mode.
0-127 pixels
0x00 fixed
Upper 4 bits 0
fixed
Upper 1 bit 0 fixed
0 or 1728 bytes
1 bit 0 fixed
1 bit 0 fixed
1 bit 0 fixed
1 bit 0 fixed
1 bit 0/1
VLENGTH
Indication of possible use of NEWLEN
marker segment
1 bit 0/1
TPDON
1 bit 0 fixed
TPBON
Use of TP for Typical Prediction
for differential layers
Use of TP for base layer
1 bit 0/1
DPON
DPPRIV
Use of Deterministic Prediction
Use of private DP table
1 bit 0 fixed
1 bit 0 fixed
DPLAST
Use of last DP table
1 bit 0 fixed
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Reference
0: 3 lines
0: 2 lines
Use of 0: NEWLEN
n
not allowed
Use of 1: NEWLEN
allowed
0: OFF
1: ON
Has meaning when
DPON is 1.
Has meaning when
DPON is 1.
MultiPASS C530/C560 Chapter 2: Technical Reference
8.2.7 Explanation of bi-level image data (BID) section
BID is as shown in the construction figure below, and consists only of the number of stripes.
BID is constructed by the connection of the floating marker code and the section which includes the
actual image data encoded with JBIG image compression encoding, called SDE (Stripe Data Entity).
Stripe
Stripe
BID (Bi-level Image Data)
Floating marker code
ESC
1byte
Marker code
1byte
---------
BID (Bi-level Image Data)
SDE (Stripe Data Entity)
PSCD
Variable
Parameter
1byte
RESERVE
Image data
Variable
ESC
1byte
Floating marker code
SDE
SDNORM/SDRST
1byte
ESC
1byte
STUFF
1byte
ABORT
NEWLEN
YD
4bytes
ATMOVE
yAT
4bytes
COMMENT
Tx
1byte
Ty
1byte
Lc
4bytes
Figure 2-42 BID Construction Diagram
8.2.8 Explanation and parameters for each symbol used in BID
a) Floating marker code section
The floating marker code is set at the head of the stripe data entity (SDE).
In order to distinguish the encoding and the floating marker code, it is imperative that ESC (escape
code: 0xFF) be set at the head.
The following marker code and parameters are in the floating marker code.
The 0x of each marker code shows that the following integers are hexadecimal.
ABORT (Abort: 0x05)
Encoding interruption. Only the abort code can be made to appear anywhere.
ESC 0x05
ATMOVE (AT move: 0x06)
Designates from which line the movement of the AT pixel starts, and where it wil move to.
ESC 0x06 yAT:Movement-starting line Tx:Movement Position(X) Ty:Movement Position (Y)
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MultiPASS C530/C560 Chapter 2: Technical Reference
COMMENT (Private comment: 0x07)
An optional comment may be added.
ESC 0x07 Lc:Comment length
NEWLEN (New length: 0x04)
Redefine the document length. Only usable when VLENGTH=ON.
ESC 0x04 YD:Document length
RESERVE (Reserve: 0x01)
Only usable for characteristic use.
ESC 0x01
b) Stripe data section
PSCD (Protected stripe encoding data)
The actual image data encoded with JBIG image compression is included in PSCD by the section
remaining after the last 2 bytes from SDE, ESC and SDNORM or SDRST are omitted.
Image Data
The actual image data encoded with JBIG image compression.
STUFF
Image data is a variable, so STUFF:0 (zero) is adjusted by continuous sending so that the image
data can be arranged into byte units or word (2 byte) units.
SDNORM (Stripe data completion: 0x02)
Shows the completion of stripe data
ESC 0x02
SDRST (The reset at completion of stripe data: 0x03)
Shows the completion of stripe data. Everything including the study table and the ATMOVE are
reset.
ESC 0x03
When the image data encoding is 0xFF, it is imperative to attach 0x00 after the image
data encoding 0xFF in order to distinguish ESC(0xFF).
NOTE
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.3 Color Scanning Ability
8.3.1 Contact sensor specifications
Effective reading width
214 mm
Effective number of picture elements (pixels)
2552 pixels
Scanning rate
When color scanning
When color copying
30~600 dpi: 9.9 ms / line
360 dpi fixed: 9.9 ms / line
Pixel density
300 dpi
Data Output
1 analog output
Rod lens array
Single row type
Light source
Red, Green and Blue LED’s mounted on one side of scanner
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.3.2 Reading color documents
When scanning a line of a color document, the LED’s are sequentially lit: first Red, then Green, then
Blue. The corresponding image data of the line are then read and stored to memory. The Red, Green and
Blue LED’s are mounted on the white LED board at the right side of the contact sensor. The light emitted
from the LED’s passes through the optical guide, where it is reflected, gathered, and projected at the
document.
During color copying, the SPCNT board’s system control IC (IC 4) uses the 8-bit data stored in memory
for each LED color to generate print image data for the colors Cyan, Magenta, Yellow, and Black
(CMYK data). Generation of CMYK data is independent from the reading contact sensor data. When
CMYK data generation is slower than the reading process, reading is halted until CMYK data generation
is completed.
When using the unit as a color scanner, the Red, Green and Blue data which were scanned and stored to
memory are converted to parallel data and sent to the PC via the Centronics interface.
8.3.3 Reading black & white documents
When scanning black and white documents, the Red, Green and Blue LED’s are lit sequentially for 1/3
the duration used for color scanning, providing illumination equivalent to the same duration of white
light.
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8.4 MultiPASS Function
Installation of the enclosed “MultiPASS Desktop Manager for Windows” into a PC allows MultiPASS to
use the main unit as a scanner, printer, PC fax, plain paper fax, and copy machine.
8.4.1 Specifications
a) PC Fax
Fax / Phone Book - Yes
b) Scanner
Gradations
Grayscale
: 256 gradations
Full Color
: 16,777,216 colors
Scanning Resolution
Standard resolution
300dpi
Extension
30 - 600 dpi
TWAIN Standard
Conforms
Scanning Speed
See page 1-4, “Scanning line density & scanning speed”
c) Printer
Type
Serial Color Bubble Jet method
Built-in Print Control Mode
Canon extended mode (native mode)
(Canon extended mode shall be selected when the MultiPASS printer driver is used.)
Print Direction
Bi-directional (Changes automatically according to print data)
Paper Size
A4 (210mm ✕ 297mm)
A5 (148mm ✕ 210mm)
Letter (216mm ✕ 279mm)
Legal (216mm ✕ 356mm)
Envelope Size
Envelope U.S. commercial, number 10 (4.1" ✕ 9.5")
Envelope european DL-size (8.66" ✕ 4.33")
Paper Tray Capacity
Normal A4/Letter/Legal size : Maximum thickness 10mm (Approx. 100 sheets, when using 75g/m2)
Envelopes
: 10 (U.S. Commercial No.10, European DL)
OHP film
: 50 sheets
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MultiPASS C530/C560 Chapter 2: Technical Reference
Paper Types
Plain paper
Bubble Jet paper (Canon LC-301)
High resolution paper (Canon HR-101/101S)
Glossy photo paper (Canon GP-201)
Transparencies film (Canon CF-102)
Back print film (Canon BF-102)
High Gloss film (Canon HG-101)
Fabric Sheets (Canon FS-101)
Envelopes (U.S. Commercial No.10, European DL)
Line Feed Speed
Approx. 150 ms/line (with 128/360 inch line feed)
Printing Speed
Color BJ cartridge BC-21e (color printing) : 2.0 pages/min. (HS), 1.5 pages/min. (HQ)
Color BJ cartridge BC-21e (BW printing) : 4.5 pages/min. (HS), 3.8 pages/min. (HQ)
Printing Width
Maximum 203.2 mm
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.4.2 Bi-directional centronics interface
a) Specifications
This parallel interface performs data transmission 8 bits (1 byte) at a time, and conforms to TTL.
Interface Type
IEEE P1284-B/Bi-directional parallel
Data Transmission
8 bit parallel interface (IBM PC or compatible machine)
Simultaneous Signal
STROBE signal from the computer
Handshake
BUSY/ACKLG
Interface Connectors
Printer side
Amphenol 57-40360 or compatible
Cable side
Amphenol 57-30360 or compatible
Recommended Interface Cable
Type
Twisted-pair shield cable
Materials
AWG No. 28 or larger
Length
Up to 6.56 feet (2.0 m)
Signal Voltage Level
Low level
0.0V to +4V
High level
+2.4V to 5.0V
b) Interface Functions
This machine supports 3 bi-directional Centronics modes - compatible mode, nibble mode, and ECP
mode. These are included in IEEE-P1284 D2.00, which was published on September 10, 1993. Where
the host computer supports ECP mode, this machine will transfer data in ECP mode. When the host
computer does not support ECP mode, this machine will transfer data in compatible mode and nibble
mode. Some host computers must have ECP mode set.
Compatible Mode
This mode conforms to conventional Centronics interfaces. The host computer transfers 8 bit-data (in
sequential direction) a peripheral machine in 8 data lines.
Nibble Mode
A peripheral machine transfers data to the host computer with this mode. The 8-bit data is divided into 2
4-bit units, and transfers the 4-bit data to the host computer 1 unit at a time by 4 control lines.
Bi-directional transfer can be accomplished by simultaneously using both of the methods mentioned
above - compatible mode (sequential direction transfer), and nibble mode (reverse direction transfer).
ECP Mode
ECP stands for Extended Compatibility Port. High-speed data transfer can be accomplished with ECP
mode. Data can be transferred faster than in nibble mode because data lines can be used in both
directions without changing modes. Optionally, transfer of compressed data can also be done.
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.5 Color Communications
A scanner capable of color scanning and a printer capable of color printing are combined, and a color
document is transmitted/received. Communication procedures are basically the same as conventional ECM
communications procedures, but the JPEG compression encoding method used in the compression of color
images is adopted as the compression method. This machine is capable of full color image transmission/
reception through conformation to the ITU-T standard. Because it conforms to the ITU-T standard, it can
communicate with other manufacturer's machines.
8.5.1 Specifications
Corresponding Standards
ITU-T T.30 ANNEX (JPEG color communications standard)
ITU-T T4 ANNEX E (Standard relating JPEG headers)
ITU-T T.42(Color spacing standard for FAX)
ITU-T T.81(JPEG Standard)
Scanning document size
A4
Recording paper size
A4
Resolution
200dpi × 200dpi
Pixel / Composition elements 8bit
Color encoding method
JPEG
Color spacing
CIELAB color spacing
Illumination data
CIE standard illumination D50
Sub-sampling method
4:1:1 (=Lab)
Number of colors
24bit
Image mode
Standard, fine (by changing quantization parameters)
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MultiPASS C530/C560 Chapter 2: Technical Reference
NOTE
CIELAB color spacing
In the JPEG compression used in G3FAX, it is necessary to compress/decompress
images with color spacing called L*, a*, b*. CIELAB is defined color spacing by CIE
(Commision Internationale de l'Eclairage). It is the space which holds the optically
near-equivalent and distinguishable difference in the interval between points of equal
space. Here, L* shows the brightness (luminosity index), and a* and b* show the
variation in color (a* shows tones from green to red, b* shows tones from blue to
yellow.)
L*,a*,b* are the color ranges expressed by real numbers determined as shown below:
L*=[0, 100]
a*=[-85, 85]
b*=[-75, 125]
It is inconvenient to digitally process this as-is, so the colors are handled by rounding
off the values to the closest integer. The method used to calculate expressions for 8bit
pixels is as below.
L=(L*)*(255/100)
a=(a*)*(255/170)+128
b=(b*)*(255/200)+96
Sub-sampling
The smallest unit processed by JPEG is called the MCU (minimum coded unit). This is
an image unit of 16 × 16 dots. Also, the MCU is separated into L*/a*/b*, and the
resulting 8 × 8 dots units are called blocks. The sample ratio called 4:1:1 means the
information returned when L* is compared with 4 blocks and a* and b* with one block
sections.This a* and b* get information by taking the average value from the 4 pixels
around them. This makes use of the characteristic of human eyes that they are sensitive
to brightness and insensitive to variations in color.
This process is called sub-sampling.
L*
Sampling
L* 16
4
16
MCU
16
L*a*b*Separation
a*
a* 8
8
1
16
b*
b* 8
8
1
Figure 2-43 Sub-Sampling
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MultiPASS C530/C560 Chapter 2: Technical Reference
8.5.2 The JPEG encoding method
The JPEG encoding method (called JPEG below) originated from the group named "Joint Photograph
coding Experts Group," which is a technical organization formed by ISO and ITU-T, and is an encoding
method which is widely popular in the computer world as a method of compressing full color still image
data.
As an outline, JPEG processing compresses images in 3 levels: DCT conversion, quantification, and
entropy compression. JPEG decompression makes an image reappear by following the 3-step procedure
in reverse: entropy compression, quantification, and reverse DCT conversion. The compression ration of
JPEG image data depends on the type of image, however compression to a degree of 1/7 to 1/30,
undetectable to the naked eye, is possible. However, since the parts of the data which do not affect the
viewing eye are discarded at the time of compression, it is impossible to restore the image to its 100%
original condition when de-compressing. The characteristic of this type of compression is called bad
reverse compression method, and is one of the biggest characteristics of JPEG. Other characteristics of
JPEG are emphasis on image quality by change in sample comparision and quatization paramaters, and
the merit of being able to choose the compression ratio at the time of compression.
Discrete Cosine Transformation (DCT)
DCT is a transformation by the below method.
NOTE
DCT Transformation
Reverse DCT transformation
Figure 2-44 Discrete Cosine Transformation
For an 8×8dot image, DCT transformation dissects the image into cos(nπ/16),
(n=0,1,2,.....,7) wavelengths both length-wise and width-wise.
For natural images such as pictures etc., when doing wavelength dissection in this way,
it has the property of concentrating a comparatively small number of pixels, and giving
the other pixels a value close to zero. Even if the pixels close to zero approximate zero,
the an image close to the original image can be made to reappear by only the left over
pixels. When this transformation is done, low frequency elements gather at the upper
left, and high frequency elements at the lower right.
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MultiPASS C530/C560 Chapter 2: Technical Reference
The characteristics of the JPEG method which are used in ITU-T color communications are shown below.
(1) Can effectively compress data for natural images to that the image quality is minimally affected.
(2) Little noise appears on the boundaries of such images as images and text with borders, monochrome
illustrations, etc., and artificial images with clear contrast.
(3) Color spacing adopted from the CIELAB method.
(4) For compatibility with Faxes which do not the width of the scan when starting to scan, a 0 is inserted
in the section which shows the number of lines in the scanning width, which is in the SOF0 marker in
the JPEG header, and transmission begins. The scanning width is conferred to the receiving side by
the addition of a code to the end of the JPEG data which determines the number of lines in the scan,
called the DNL marker, which is added to the compressed image data after transmission.
(5) In order to tell the receiving side that it is an image compressed by the G3 facsimile, information such
as "G3FAX" as an application name, "200dpi" as a resolution, etc. is set in the JPEG header APP1
marker.
JPEG data is composed of a header section which includes several pieces of information which are
necessary for decompression of the image, as well as the section containing the data of the image itself,
which is DCT transformed, quantified, and entropy compressed. The header section is comprised of
several tables called segments, and 2 bytes of encoding, called a marker, which show the contents of the
table, are attached at the head of the segment.
Markers are expressed by "0xFF" and the 1-byte combinations of values peculiar to each marker, so by
reading these, the marker and its connected paramaters can be interpreted. These markers are defined by
ITU-T T.81.
The order of the
segments is
undecided
SOI
APP1
DHT
DQT
SOF
SOS
Compressed
Image Data
JPEG header
SOI
APP1
DHT
DQT
SOF
SOS
DNL
EOI
Data
DNL
EOI
Figure 2-45 JPEG Data Structure
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: (Start of Image)
: (Reserved for Application Segments)
: (Define Huffman table)
: (Define Quantization table)
: (Start of frame)
: (Start of Scan)
: (Define Number line)
: (End of Image)
MultiPASS C530/C560 Chapter 2: Technical Reference
8.5.3 Image processing outline
(1) Images scanned by the color contact sensor are read into memory as RGB data.
(2) The read RGB data undergoes color transformation processing, and is converted to L*a*b* data.
Also, after this processing, it is changed into 16x16dot elements called MCU.
(3) Using the fact that the human eye is sensitive to changes in brightness and insensitive to changes in
color, the resolution of a* and b* is roughened and the amount of information lessened without
affecting the image which is seen by the human eye.
(4) Each block undergoes DCT transformation and the image data is separated into 64 cos waves.
(5) Photos of natural images, etc, have characteristically high numbers of low-frequency elements and
low numbers of high-frequency elements. Because of this, an operation table (quantization
parameter) is used in which low-frequency elements are left and high-frequency elements are
reduced, and unnecessary sections are compressed.
(6) The compressed data is made in a single dimension facing from the upper left to the lower right.,
and this is encoded with Huffman encoding using a special Huffman table.
(7) The data which has finished being encoded is transmitted in ECM mode using a modem.
(8) At the receiving side, the original image is decompresses using the information in the JPEG image
header. First, decoding is done using the Huffman table included in the header. After that, the image
is made in two dimensions, facing from the lower right to the upper left.
(9) Reverse quantization is performed using the quantization parameter in the header. During
quantization, the high-frequency elements which have little effect on the image seen by the eye are
lost, so the original data is not perfectly restored.
(10) Inverse Dispersal Cosine Transformation (IDCT) is performed, transforming into L*' a*' b*' data.
Sub-sampling is done at the time of transmission, so the amount of a*', b*' data is 1/4 that of l*' data.
(11) The L*'a*'b*' data has color transformation processing done, is converted into RGB data (R'G'B'),
and stored in memory.
(12) The converted RGB data is transformed into dual-value CMYK data for printing, and printed out
with the BJ printer assembly.
JPEG Compression
Transmiting side
(1)
Contact
sensor
R,G,B
(2)
Image
Buffer
R,G,B
Color
conversion
(3)
(4)
L*,a*,b* Sub-Sampling
4:4:1
L,a,b
(5)
DCT
Conversion
Single
dimensionality (6)
Quantification
Huffman
encoding
Image
memory
(7)
ITU-T T.42
Telephone
Line
ITU-T T.81
Receiving Side
(12)
CMYK
Printer
Image
Buffer
(11)
R',G',B'
Color
Conversion
(10)
L',a',b'
IDCT
Conversion
(9)
Reverse
Quantification
JPEG Decompression
Figure 2-46 Image Processing Out
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Double
Dimensionality (8)
Huffman
Decoding
Image
memory
MultiPASS C530/C560 Chapter 2: Technical Reference
8.5.4 ITU-T color transmission protocols
The general protocols for ITU-T color transmission are shown below.
Transmitting Side
Receiving Side
NSF
CSI
DIS
NSS
TSI
DCS
Start reception of
JPEG image
ITU-T Color reception capacity declaration
JPEG Image reception capacity declaration
TRAINING
TCF
CFR
Ability to receive JPEG OK
TCF Satisfactory
MCF
Reception of first block (64k Byte) OK
MCF
Reception of 1page OK
TRAINING
JPEG header*1
Color image data
Transmission
JPEG image
data*2
PPS-NULL
TRAINING
JPEG image
data*3
PPS-EOP
Line Disconnection
DCN
1* Infomation necessary for the width is obtained from the application name
Which shows G3FAX, the image size, image resolution, sub-sampling,
quantization paramaters, Huffman encoding table, etc, obtained from the JPEG
header.
2* The image data encoded by huffman encoding, after DCT transformation.
3* Image data not found in the ECM block. A marker which shows the scanning
width is altached to the end of the image data.
Figure 2-47 ITU-T Color Protocol
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The receiving side declares with the DIS signal that it has the ability to communicate in color conforming
to the ITU-T standards and that it supports the JPEG encoding method. After confirming the receiving
machine's ability to communicate in color, the transmitting side gives instructions to receive as a JPEGcompressed color image with DCS.
After this, error-free transmission of the JPEG-encoded image data is done by the interior modem with
high-speed data communications following the ECM procedure.
8.5.5 Conditions necessary for ITU-T color transmission
This machine is not compatible with optional functions which support only functions necessary for JPEG
color communication done with ITU-T T.30 ANNEX E.
The following items are necessary capabilities.
· 8bit/Pixels/Components
· Gray scale reception ability
· Lab color spacing
· 4:1:1 sub-sampling
· CIE Standard Illuminant D50
· Default gamut range
· A4 size document
Bit definition for DIS/DCS related to ITU-T color communications is shown below.
Table 2-4 DIS/DCS bit definition
DIS/DCS bit No. 1
0
Description
bit 68
Function
No Function JPEG encoding method
bit 69
Function
No Function ITU-T color communications ability
bit 71
12 bit
8bit
1 pixel construction element
bit 73
1:1:1
4:1:1
Sub-sampling ratio
bit 74
Other than D50 Using D50 Using other than CIE standard illuminant
D50
bit 75
Other than default Default
Using other than default gamut range
This machine has "1" for only bits 68 and 69.
NOTE
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8.5.6 Operations where other machine does not have color communications
ability
When sending a color FAX where the other machine does not have color communications ability, this
machine informs the user by displaying "TRY AGAIN IN B/W" (#085).
In other words, it judges whether or not the other machine can receive in color according to the DIS from
the receiving machine. It does not automatically switch to BW and re-send. The following measures are
necessary for the user to deal with this situation depending on the other machine.
1. When the other machine is a BW FAX
The other machine can only receive BW images, so re-send as a normal BW Fax.
2. When the other machine is an ITU-T color communications-compatible FAX
The other machine is set to disallow color reception, or it is possible that color reception temporarily
cannot be done for some reason, so re-send after having the other party check the settings and set them to
allow color communication.
8.5.7 Conditions necessary for color reception
User data, types of installed cartridges, etc. Determine whether or not this machine can receive in color
as a transmitting machine. A necessary condition is that COLOR RX be set to ON.
Condition 1 : With COLOR RX ON and MEMORY RX OFF
Receives in color when printing can be done with a BC-21e cartridge installed. Color reception cannot be
done if a cartridge other than a BC-21e is installed, or if a no color ink error has been detected, etc.
Condition 2: With COLOR RX ON, MEMORY RX ON
If memory reception is possible, memory reception can be done in color regardless of the type of
cartridge installed.
When the settings in Desktop Manager are set to forward received data to a PC, memory
reception can be done even if MEMORY RX is OFF.
NOTE
NOTE
Forced printing using a cartridge other than a BC-21e BJ cartridge
Images received by color transmission cannot be automatically printed with a BJ
cartridge other than the BC-21e. If a cartridge other than the BC-21e is installed,
"CHANGE BC-21e" will be displayed, and memory reception will be done. With this
machine, color images received by memory reception may be output according to the
user operation. Output of images is done by choosing the desired TX/RX No. from the
Memory reference function's PRINT DOCUMENT menu.
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8.5.8 Specifications for Color Communications
The operations for color communications shown below are specifications, so please take care when
fielding questions from users.
Transmission Specifications
· Even if the Color/Black button is pressed and the display changed between pages during transmission,
pages of BW images and pages of Color images cannot be mixed.
· Image transmission of JPEG grayscale is not possible.
· Even when ECM TX settings are OFF, this setting is ignored for color transmission, and transmission is
done automatically by ECM.
· The TTI header attached to the head of the color image is an image compression specification added
when scanning, so the time is the scanning time, not the time that transmission actually begins. This
differs from BW transmission.
· Two types of transmission mode for color transmission can be chosen: STANDARD and FINE. These
are changed by the compression ratio, depending on the quantization parameter. This varies according
to the image, but transmission in STANDARD takes approximately half the time compared to FINE
mode.
Reception Specifications
· In the TX REPORT settings, even when PRINT WITH IMAGE is set to ON, the color-transmission
image is not attached. Instead a "The color fax image is not printed on this report" message is printed.
· Grayscale JPEG images sent from machines of other companies can be received.
· When an error indicating no color ink appears, a BW FAX is not automatically output even if there is
black ink available.
· When the ECM RX setting is OFF, color reception is not performed.
Other Specifications
· With framed tables, text, monochrome illustrations, etc. And sharp contrast artificial images, a small
amount of noise may occur in the image border.
· Color transmission are not supported in V3.01 of Desktop Manager.
· Because RX REDUCTION becomes ON when the default setting BOTTOM MARGIN is set to
NORMAL, the scanning width is reduced.
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MultiPASS C530/C560 Chapter 2: Technical Reference
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2-78
MultiPASS C530/C560 Chapter 3: Maintenance & Service
1. MAINTENANCE LIST
1.1 Consumables
Level
User
Service Technician
Consumable
BJ cartridge
(BC-20/BC-21e/BC-22e)
When
When “CHANGE CARTRIDGE” is displayed or
when ink has run out.
INK cartridge
(BCI-21 Color
/BCI-21 Black)
When using BC-21e, and either the “YMC
color” or “Black” ink cartridge has run out.
None
1.2 Cleaning
For the cleaning procedure, see 2. HOW TO CLEAN PARTS on page 3-4.
Level
User
Service Technician
Location
Main unit outer covers
Printer platen
When
When dirty.
When ink adheres to the platen.
Separation roller
When document separation performance deteriorates.
Document feed/eject
roller
When document feed/eject performance
deteriorates.
Separation guide
When document separation performance deteriorates.
Scanning glass
(contact sensor)
When black vertical stripes
appear in copied or transmitted images.
White sheet
When the color or brightness of the copied or
transmitted image is not normal.
None
3-1
MultiPASS C530/C560 Chapter 3: Maintenance & Service
1.3 Periodic Inspection
None
1.4 Periodic Replacement Parts
None
1.5 Adjustment Items
The following adjustments must be made on this fax.
For the adjustment procedure, see 3. ADJUSTMENT on page 3-6.
Item
CS LED lights-on duration
adjustment
Vertical Alignment
adjustment
When
When the SPCNT board, or the lithium battery, or the contact
sensor are replaced. Also, when the color or brightness of the copy
image or transmission image is not normal.
When the vertical lines shift during Bi-directional printing.
Automatic adjustment of CS LED lights-on duration
The CS LED lights-on duration, which can be adjusted via button operation, is also
adjusted automatically in the following cases:
NOTE
• When power is turned ON then SRAM data is corrupted
When this product is shipped, after factory adjusment of the CS LED light-on
duration, the exposure control data is stored in SRAM. Because this data is preserved
by the Lithium battery even if the power supply is shut off, further adjustment is
unnecessary in almost all cases. When the machine’s power switch is turned on, the
data stored in SRAM is checked for correctness by Checksum, and if any data in
SRAM has been lost, adjustment of CS-LED lights-on duration is automatically
performed at that time. At first, a check is done for the presence/absence of a
document, and if there is no document, exposure control is performed automatically.
Exposure control data measured after this is stored in SRAM. When a document is
present, scanning is done in an error condition, an abnormal image is output, and the
contact sensor is aware that there is an abnormality.
3-2
MultiPASS C530/C560 Chapter 3: Maintenance & Service
1.6 General Tools
Tool
Phillips screwdriver
Flat bladed screwdriver
Precision Phillips screwdriver
Precision flat bladed screwdriver
Tweezers
Isopropyl alcohol (IPA)
Pliers, needle nose
Use
Removing/inserting screws
Removing/inserting screws
Removing/inserting screws
Removing plastic tabs
Removing coil spring
Cleaning the cleaning location
Driving retaining ring
1.7 Special Tools
Tool
Grease (FLOIL G311S)
Grease (IF-20)
Grease (PG-641)
Grease (PERMALUB G No.2)
Cover opener
NOTE
Use
Apply to specified parts
Apply to specified parts
Apply to specified parts
Apply to specified parts
For opening the upper cover
Part No.
TKC-0953
CK-8006
CK-0562
CK-0551
HY9-0021
Cover opener
The Cover opener (round-tip screwdriver) has been set as a special tool, but any
precision screwdriver with a tip diameter of 1.5 mm or less would do instead. If using a
substitute, be careful not to scratch any surfaces. See page 1-51.
3-3
MultiPASS C530/C560 Chapter 3: Maintenance & Service
2. HOW TO CLEAN PARTS
2.1 Main Unit Outer Covers
Wipe with a dry, soft cloth.
2.2 Separation Roller
Open the operation panel, and wipe with a dry, soft cloth.
2.3 Document Feed/Eject Roller
Open the operation panel, and wipe with a dry, soft cloth.
2.4 Separation Guide
Open the operation panel, and wipe with a dry, soft cloth.
2.5 Scanning Glass (Contact Sensor)
Open the operation panel, and wipe with a dry soft cloth.
2.6 White Sheet
Open the operation panel, and wipe with a dry soft cloth.
2.7 Printer Platen
Open the Printer cover, and wipe with a cloth moistened with a little water.
If the parts above are very dirty, wipe with a cloth moistened with IPA (isopropyl
alcohol).
NOTE
Do not use tissue paper. Dust from the tissue paper causes static electricity.
Precautions when Using IPA
When cleaning with IPA, take care to prevent the IPA from splashing high-temperature
parts. If IPA splashes high-temperature parts, leave for at least three minutes to allow
the IPA to evaporate.
3-4
MultiPASS C530/C560 Chapter 3: Maintenance & Service
Separation guide
White sheet
Printer platen
Separation roller
Document eject
roller
Scanning glass
Document feed
roller
Figure 3-1 Cleaning Location
3-5
MultiPASS C530/C560 Chapter 3: Maintenance & Service
3. ADJUSTMENT
3.1 CS LED Lights-on Duration Adjustment
a) Overview
This adjustment is used to eliminate uneven scanning which can result from variations in light intensity
between individual LED’s. Performing the adjustment will therefore have an effect on scanned and
copied images.
The adjustment value is registered in an SRAM IC which has lithium battery back-up and will not be lost
even if power is turned off. However, the SRAM data can become damaged, for example by battery
depletion. In this case, the machine checks the data’s validity the next time power is turned ON. If the
data is invalid, the adjustment is made automatically. If, at this time, the DES detects a document, an
abnormal image is output, and the contact sensor is aware that there is an abnormality. After the
document is removed, the message PRESS Start/Scan is displayed. When the Start/Scan button is
pressed, the machine performs the adjustment once again. Because the user is automatically prompted, it
is almost never necessary to perform this adjustment during normal use. However, if the SPCNT board,
Contact sensory ass’y, or lithium battery is replaced, be sure to perform this adjustment. Also, if the color
or brightness of scanned or copied images is faulty, performing this adjustment may correct the problem.
b) Procedure
(1) Check that the operation panel is closed correctly, then perform the adjustment by following the steps
described below.
Function
Data registration
#
TEST MODE
2 times
Set
2
1
2-1 ADJ LED TIME
Several seconds later
TEST MODE
Figure 3-2 CS LED Lights-on Duration Adjustment Operation
(2) The adjustment procedure is finished when the display reads TEST MODE.
3-6
MultiPASS C530/C560 Chapter 3: Maintenance & Service
3.2 Vertical Alignment Correction
a) Overview
Vertical alignment during bi-directional printing can be corrected by adjusting the print starting position.
No tools are required for this adjustment.
b) Printing the test pattern
Follow the procedure below to print out the test pattern.
Function
Set
Data Registration
Set
BA PATTERN PRINT
BJ ADJUST
#
Printing the Test Pattern.
Figure 3-3 Printing the Test Pattern
The test pattern can be printed only when Black BJ Cartridge (BC-20) and Color BJ
Cartridge (BC-21e) are used. Photo Color BJ Cartridge (BC-22e) cannot be used.
NOTE
c) How to read the Test pattern
As shown in Fig. 3-5 , the test pattern shows the SHQ, SHQ2 (Not used), HQ (normal mode), HS
(economy mode) and uni-direction printing condition from the top. The respective vertical lines for HQ
and HS can be moved left or right on the second row (of three rows). As shown in Fig. 3-6, adjust so that
the vertical lines in the middle are correctly aligned.
SHQ
(Bi-directional printing)
SHQ2
(Not used)
HQ
(Bi-directional printing)
HS
(Bi-directional printing)
Uni-directional printing
Figure 3-4 Test Pattern Sample
3-7
MultiPASS C530/C560 Chapter 3: Maintenance & Service
⇐Misalignment Direction : "LEFT"
2 dot
1 dot
Misalignment Direction : "RIGHT"⇒
1 dot
0 dot
2 dot
Printout of 1st line
Printout of 2nd line
Printout of 3rd line
⇐
⇒
⇐
Center
Figure 3-5 Correct Test Pattern
d) Correction procedure
The misaligned vertical lines in the middle, shown in Fig. 3-6, are described below.
(1) Check the correction direction for the 2nd line, and check the dot count. (In the example, a 2-dot
correction to the right is necessary.)
(2) Determine the dot count required for the correction.
In SHQ, the dot count is roughly 4.55 times. (E.g., 2 × 4.55 = 9)
In HQ, the dot count is roughly 2.86 times. (E.g., 2 × 2.86 = 6)
In HS, the dot count is 2 times.
(E.g., 2 × 2 = 4)
(3) As shown in Fig. 3-7, make the correction for all print mode. (The flowchart shows the procedure for
making a 2-dot correction to the right for the all print mode, respectively. The actual display may
look different from the figure.)
(4) After making the correction, print out the test pattern. If there is any misalignment, do the correction
again.
Example: A 2-dot correction on the right is necessary
Printout of 1st line
Printout of 2nd line
Printout of 3rd line
Center
Figure 3-6 Sample Test Pattern with Vertical Misalignment
All registration defaults are 0.
SHQ2 mode is not used in this model.
NOTE
3-8
MultiPASS C530/C560 Chapter 3: Maintenance & Service
Function
Set
Data Registration
COLOR
Set
BJ ADJUST
#
SHQ2
Set
LEFT0
COLOR
Set
COLOR
Set
Set
DATA ENTRY OK
HQ
HQ
DATA ENTRY OK
For this example, enter 4 with the
numeric keypad and select RIGHT with
.
Set
Set
SHQ2
Set
LEFT0
SHQ
Set
DATA ENTRY OK
For this example, enter 6 with the
numeric keypad and select RIGHT with
.
HS
Set
DATA ENTRY OK
HS
Set
LEFT0
BA PATTERN PRINT
Test Pattern output.
Figure 3-7 Vertical Line Misalignment Correction Procedure
3-9
Set
HQ
DATA ENTRY OK
DATA ENTRY OK
LEFT0
Set
LEFT0
For this example, enter 4 with the
numeric keypad and select RIGHT with
.
For this example, enter 9 with the
numeric keypad and select RIGHT with
.
LEFT0
Set
Set
Set
LEFT0
SHQ2
COLOR
COLOR
DATA ENTRY OK
COLOR
For this example, enter 9 with the
numeric keypad and select RIGHT with
.
SHQ
Set
SHQ1
For this example, enter 6 with the
numeric keypad and select RIGHT with
.
HS
BA PCHANGE VALUE
For this example, enter 9 with the
numeric keypad and select RIGHT with
.
LEFT0
COLOR
DATA ENTRY OK
For this example, enter 9 with the
numeric keypad and select RIGHT with
.
COLOR
Set
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4. TROUBLESHOOTING
4.1 Troubleshooting Index
For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer
to the specified page for countermeasures.
Problem
• General errors
Page 3-24.
• The unit does not power on. (Evaluation criteria: Look at the unit in question.)
• The display looks abnormal. (Evaluation criteria: Check it with the operation panel test.)
• The buttons do not work. (Evaluation criteria: Check it with the operation panel test.)
• No sound from the speaker
• Errors shown on the display (Evaluation criteria: Look at the unit in question.)
• The error message can be checked.
Page 3-11.
• The error code can be checked.
Page 3-16.
• Printing problem (Evaluation criteria: Test printing is no good.)
• The paper is not fed properly.
Page 3-25.
The paper feed motor does not run.
The paper is not picked up from the auto sheet feeder.
• The printing operation is abnormal.
Page 3-25.
Nothing is printed.
The carriage motor does not run.
• Printing quality error
Page 3-26.
(Evaluation criteria: Look at the printing result.)
Print is not clear.
Blurred or smudged characters.
Smudges appear on back of printed page.
Irregular print quality.
Print head needs cleaning.
Horizontal white stripes appear on some entirely black parts of the print.
• Scanning problem (Evaluation criteria: Test printing is good, but the copied image is
no good.)
• The document is not fed.
Page 3-27.
The document feed motor does not run.
The document slips against the rollers.
The document does not separate.
Faulty scanner unit's sensors
• The scanning image is abnormal.
Page 3-28.
Nothing is printed.
The image has vertical stripes.
The image has thick vertical stripes.
The half-tone image contains black dots.
The color or brightness of the scanned image is not normal.
3-10
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4.2 Errors Shown on the Display
4.2.1 User error message
Look for the applicable error message and execute the appropriate countermeasures.
"BUSY/NO SIGNAL" (#005/#018)
Cause:
The receiving fax did not answer within 35 seconds. (T1 timer over)
Solution:
Contact the other party and have them check their fax.You can try to send the
document manually. For an overseas call, add pauses to the registered number.
Cause:
The touch tone/rotary pulse setting on your fax is incorrect.
Solution:
Set your fax to the setting that matches your telephone line.
Cause:
The other party is not using a G3 machine.
Solution:
Contact the other party and have them send or receive the document using a G3
machine.
Cause:
The other party's fax is not working.
Solution:
Contact the other party and have them check their fax.
Cause:
The telephone number you dialed is busy.
Solution:
Try sending the document at a later time.
"BLACK INK EMPTY"
Cause:
The BCI-21 black BJ ink cartridge is empty or its ink may have dried out.
Solution:
(1) Replace the BCI-21 Black ink cartridge.
(2) Clean the BJ cartridge print head.
(3) Replace the BJ cartridge print head.
3-11
MultiPASS C530/C560 Chapter 3: Maintenance & Service
"CARTRIDGE JAMMED"
Printing position correction failed
Cause:
Carriage movement prevented by one of the following.
Damaged shaft.
Parts deformed. (Carriage or guide frame)
Insufficient grease.
Countermeasure: Replace the shaft.
Replace the deformed parts.
Apply more grease.
Cause:
Bi-directional print displacement correction failed because the carriage motor
is out of step, or some similar reason.
Countermeasure: Replace the carriage motor.
Home position error
Cause:
Foreign body in carriage section.
Countermeasure: Open printer cover, and remove foreign body.
Cause:
Loose carriage belt.
Countermeasure: Replace carriage belt.
Cause:
Guide frame home position detection tabs is damaged or bent parts.
Countermeasure: Replace the damaged or bent parts.
Cause:
Carriage motor does not work.
Countermeasure: (1) Switch power OFF/ON.
(2) Replace carriage motor.
Cause:
Carriage position cannot be detected. (Home position sensor breakdown, or BJ
controller malfunction)
Countermeasure: (1) Switch power OFF/ON.
(2) Replace carriage cable with one that has a home position sensor attached.
(3) Replace the SPCNT board.
This error message means the same as service error codes ##338 and ##340. When this
error occurs in this model, it is not treated as a service error, but as a user error, and the
error message is displayed.
NOTE
3-12
MultiPASS C530/C560 Chapter 3: Maintenance & Service
"CHANGE CARTRIDGE" (#052)
Cause:
The BJ cartridge has run out of ink.
Solution:
Replace the BJ cartridge.
"CHECK DOCUMENT" (#001)
Cause :
Document jam. This is displayed when the document sensor detects paper, but the
document edge sensor cannot detect the leading edge of the document with 15
seconds from the start of the feed operation.
Solution:
Clear the document jam.
"CHECK PAPER SIZE"
Cause:
The size of the paper loaded in the paper cassette is different from the paper size
set by user data.
Solution:
Set the correct paper size in the PRINTER SETTING > PAPER SIZE.
"CHECK PRINTER" (##332~##337, ##345, ##346 and ##348)
Cause:
The printer's internal unit has malfunctioned.
Solution:
(1) Remove the jammed paper. (Check the paper end sensor is OFF.)
(2) Press Resume button.
(3) Reinstall the Cartridge.
(4) Turn the power off and on.
(5) Set the service data #1 SSSW SW01 bit 0 to "1" and check the service code.
Refer to the countermeasures for that error code.
"CLEAR PAPER JAM" (#009)
Cause:
Paper jam.
Solution:
Clear the paper jam and press the Resume button.
"COLOR INK EMPTY"
Cause:
The BCI-21 Color BJ ink cartridge is empty or its ink may have dried out.
Solution:
(1) Replace the BCI-21 Color ink cartridge.
(2) Clean the BJ cartridge print head.
(3) Replace the BJ cartridge print head.
"CONVERT CLR>B&W?"
Cause:
The unit is confirming that it is all right to print a color document in memory with
a BC-20 Black BJ cartridge in black & white.
Solution:
Press the * button to print the color document in black & white , or press the #
button to cancel printing.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
"DATA ERROR"
Cause:
Solutions:
The registration data in the SRAM was destroyed and a checksum error occurred
due to a dead lithium battery or SRAM failure.
(1) Press the Set button, and turn the power off and on again.
(2) Replace the lithium battery.
(3) Replace the SPCNT board.
"DOC. TOO LONG" (#003)
Cause:
The document is longer than 39.4"(1m).
Solution:
Use a copy machine to make a reduced copy of the document. Then send again.
Cause:
It took more than 32 minutes to send or copy a document. It took more than 32
minutes to receive a document.
Solution:
Divide the document and send or copy each part separately. Contact the other
party. Have them divide the document and send each part separately.
"HANG UP PHONE"
Cause:
The handset or the extension telephone is off the hook.
Solution:
Put the handset or the extension telephone back on the hook.
"INSTALL BC-21e"
Cause:
You tried to make color copies with a BC-20 Black BJ cartridge installed.
Solution:
Remove the BC-20 Black BJ cartridge and install the BC-21e Color or BC-22e
Photo BJ cartridge.
Cause:
You tried to print a received color fax with a BC-20 Black or BC-22e Photo BJ
cartridge installed.
Solution:
Remove the BC-20 Black BJ cartridge or BC-22e Photo BJ cartridge and install
the BC-21e Color BJ cartridge. You can print the received color fax in memory
with BC-20 or BC-22e by memory reference function.
"INSTALL BC21e/20"
Cause:
You tried to make black copies with a BC-22e Photo BJ cartridge installed.
Solution:
Remove the BC-22e Photo BJ cartridge and install the BC-20 Black or BC-21e
Color BJ cartridge.
Cause:
You tried to print a received black & white fax, print areport, or print a black &
white document in memory with a BC-22e Photo BJ cartridge installed.
Solution:
Remove the BC-22e Photo BJ cartridge and install the BC-20 Black or BC-21e
Color BJ cartridge.
"LOAD PAPER" (#009)
Cause:
The fax is out of paper.
Solution:
Add more paper to the paper cassette. Make sure the stack is below the limit mark
and press the Start/Scan or Resume button.
"MEMORY FULL" (#037)
Cause:
The fax's memory is full because it has received too many documents.
Solutions:
(1) Print out any documents which are stored in memory. Then start
the operation again.
(2) If the memory contains any facsimiles you don't need, delete them.
(3) You cannot receive a fax was scanned with fine graphic images.
Cause:
The fax's memory is full because you tried to send too many pages at once.
Solution:
Divide the document and send each part separately.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
"NO ANSWER" (#005)
Cause:
The receiving fax machine does not answer.
Solution:
Make sure you dialed the correct number. Try again later.
"NO RX PAPER" (#012)
Cause:
The receiving fax machine declares no paper in DIS, or its memory is full.
Solution:
Contact the other party, and ask them to put paper in their machine, or to clear their
fax machine's memory.
"NO TEL #" (#022)
Cause:
The button you pressed has no number registered for One-Touch Speed Dialing,
Coded Speed Dialing, or Group Dialing.
Solution:
Print a list of registered numbers and make any corrections needed, then try again.
"NOT AVAILABLE NOW"
Cause:
One-touch or coded speed dial already registered.
Solution:
Check the contents of the one-touch or coded speed dialling registration, then try
again.
"PRINT W/ BC-22e?"
Cause:
The unit is confirming that it is all right to print a color document in memory with
a BC-22e Photo BJ cartridge.
Solution:
Press the ✽ button to print the color document with a BC-22e Photo BJ cartridge,
or press the # button to cancel printing.
"PUT IN CARTRIDGE"
Cause:
The BJ cartridge is not set.
Solution:
Set the BJ cartridge.
Cause:
The BJ cartridge is set incorrectly.
Solution:
Set the BJ cartridge correctly.
"START AGAIN"
Cause:
Solution:
An error occurred on the phone line or in the system.
Start the procedure again from the beginning.
"TRY AGAIN IN B/W" (#085)
Cause:
You tried faxing a color document to a machine that does not support color faxing.
Solution:
(1) Try sending again in black & white.
(2) Check the received fax machine’s setting for color faxing is available.
"WAIT COOLING"
Cause:
The BJ cartridge is hot.
Solution:
Wait until the message disappears.
3-15
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4.2.2 Error codes
a) Service error code output
When service data #1 SSSW SW01 bit 0 is set to “1”, then service error codes are printed on the
activity management reports, reception result reports and error transmission reports, when
communication ends in an error. Also, the following is displayed, when an error occurs.
TX/RX No. 5001
Display repeated
START AGAIN ##106
Figure 3-8 Service Error Code Display
b) Error code countermeasures
From item c), all the error codes which the unit can display are listed. The separate G3 Facsimile
Error Code List (Rev. 1) does not specify the countermeasures for resolvable error codes. Also refer
to this list when an error code appears.
The G3 Facsimile Error Code List (Rev. 1) does not specify countermeasures for all error codes.
The countermeasures that are specified in the G3 Facsimile Error Code List (Rev. 1) are included
here as specific countermeasures for your reference.
• Increase the transmission level
Set service data #2 MENU Parameter No.07 to 0 (dBm).
• Decrease the transmission level
Set service data #2 MENU Parameter No.07 to -15 (dBm).
• Echo measures
Change the following bit switches of service data #1 SSSW SW03.
Bit 4:1 Ignore the first DIS signal sent by the other fax machine.
0 Do not ignore the first DIS signal sent by the other fax machine.
Bit 5:1 Transmit a tonal signal (1850 or 1650 Hz) when the other fax machine sends a DIS signal.
0 Do not transmit a tonal signal when the other fax machine sends a DIS signal.
Bit 6:1 Transmit a 1850-Hz tonal signal when bit 5 is 1.
0 Transmit a 1650-Hz tonal signal when bit 5 is 1.
Bit 7:1 Transmit a tonal signal before sending a CED signal.
0 Do not transmit a tonal signal before sending a CED signal.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
• EPT (Echo Protect Tone)
Change service data #1 SSSW SW03 bit 1.
Bit 1:1 Transmit an echo protect tone.
0 Not transmit an echo protect tone.
• Adjust NL equalizer.
Set service data #2 MENU Parameter No.05 to “ON”.
• Reduce the transmission start speed.
Reduce the transmission speed by changing user data “SYSTEM SETTINGS” “TX START
SPEED”.
• Loosen the TCF judgment standard.
Not available for this fax.
• Loosen the RTN transmission conditions.
Change service data #3 NUMERIC Param. Parameter No.02 to 04.
No.02 Percentage of errors in all lines
: Set close to 99%.
No.03 Number of lines of burst condition
: Set close to 99 lines.
No.04 Lines below the burst condition
: Set close to 99 times.
• Increase the no-sound time after CFR reception.
Change service data #1 SSSW SW04 bit 4 to “1”.
Bit 4:1 Time when the low-speed signal is ignored after sending a CFR signal: 1500 ms
0 Time when the low-speed signal is ignored after sending a CFR signal: 700 ms
3-17
MultiPASS C530/C560 Chapter 3: Maintenance & Service
c) ERROR CORD LIST for MultiPASS C530/C560
New error codes indicate "new" in this list.
C-1) User error code
No.
Tx or Rx
Definition
#001
[ TX
]
Paper jam
#003
[ TX/RX ]
Copy page, communication time over
#005
[ TX/RX ]
Initial ID (T1) time over
#009
[ RX
]
Recording paper jam or out of paper
#011
[ RX
]
Polling error
#012
[ TX
]
Other party out of paper
#018
[ TX/RX ]
Automatic dialing error
#021
[ RX
]
DCN during polling Rx
#022
[ TX
]
Call failure
#037
[ RX
]
Image memory full
#039
[ TX
]
Closed network Tx failure
#052
[ RX
]
Image memory full by no ink error
new #085
[ TX
]
Other party does not support ITU-T Color Faxing
#995
[ TX/RX ]
Memory Communication reservation cancellation
c-2) Service error code
• G3 mode error codes
No.
Tx or Rx
##100
[ TX
]
##101
[ TX/RX ]
##102
[ TX
]
##103
[ RX
]
##104
##106
[ TX
[ RX
]
]
##107
##109
[ RX
[ TX
]
]
##111
##114
##200
##201
##204
##220
##224
##229
##232
##237
##238
##261
##280
##281
##282
[ TX/RX
[ RX
[ RX
[ TX/RX
[ TX
[ TX/RX
[ TX/RX
[ RX
[ TX
[ RX
[ RX
[ TX/RX
[ TX
[ TX
[ TX
]
]
]
]
]
]
]
]
]
]
]
]
]
]
]
Definition
Excessive repeat protocol during Rx
Modem speed different from other party
Fall back failure during Tx
Fail to detect EOL for 5 seconds (15 seconds for CBT) during
Rx
RTN or PIN received during Tx
Fail to receive protocol for 6 seconds when waiting for
protocol during Rx
Fall back failure on Tx side during Rx
Receive Signals other than DIS, DTC, FTT, CFR or CRP after DCS
Tx and exceed the number of protocol re-transmissions during Tx
Memory error
RTN Transmission during reception
Fail to detect picture Rx carrier for 5 seconds during Rx
DCN received other than normal binary protocol
Receive DTC without Tx data
System error (main program runaway)
Abnormal protocol during G3 communication
Recording unit locked for 1 minute
ENCODE control unit malfunction
DECODE control unit malfunction
PRINT control unit malfunction
System error between MODEM and SCNT
Excessive repeat protocol command during Tx
Excessive repeat protocol command during Tx
Excessive repeat protocol during Tx
3-18
MultiPASS C530/C560 Chapter 3: Maintenance & Service
No.
##283
##284
##285
##286
##287
##288
Tx or Rx
[ TX
]
[ TX
]
[ TX
]
[ TX
]
[ TX
]
[ TX
]
##289
[ TX
]
##290
[ TX
]
• Printer error codes
No.
Tx or Rx
##332
[TX/RX ]
##333
[TX/RX ]
##334
[TX/RX ]
##335
[TX/RX ]
new
##336
##337
##342
##345
##346
##348
[TX/RX
[RX
[TX/RX
[TX/RX
[TX/RX
[TX/RX
]
]
]
]
]
]
Definition
Excessive repeat protocol during Tx
DCN reception after TCF transmission
DCN reception after EOP transmission
DCN reception after EOM transmission
DCN reception after MPS transmission
Receive signals other than PIN, PIP, MCF, RTP or RTN after EOP
transmission
Receive signals other than PIN, PIP, MCF, RTP or RTN after EOM
transmission
Receive signals other than PIN, PIP, MCF, RTP or RTN after MPS
transmission
Definition
Printer control DRAM check error
Printer control ROM check error
Printer control EEPROM check error
Data transmission error between the system control section and printer
control section
BJ head abnormal temperature error
BJ head temperature sensor error
Cleaning absorption waste ink capacity full
BJ cartridge head cleaning error
Inside temperature error
Ink detection sensor error
• V.8/V.34 protocol error codes (MultiPASS C560 only)
No.
Tx or Rx
Definition
##670
[ TX
]
At V.8 late start, the called party declares the V.8 protocol in DIS
signal and this unit transmits a CI signal, but the protocol does not
progress and a T1 time-out occurs.
##671
[ RX
]
At V.8 termination, the protocol did not advance to phase 2 and a T1
time-out occurs after the caller CM signal was detected.
##672
[ TX
]
The protocol did not move from phase 2 to phase 3 and a T1 time-out
occurred during V.34 transmission.
##673
[ RX
]
The protocol did not move from phase 2 to phase 3 and a T1 time-out
occurred during V.34 reception.
##674
[ TX
]
The protocol did not move from phase 3 to phase 4 and a T1 time-out
occurred during V.34 transmission.
##675
[ RX
]
The protocol did not move from phase 3 to phase 4 and a T1 time-out
occurred during V.34 reception.
3-19
MultiPASS C530/C560 Chapter 3: Maintenance & Service
• ECM mode error codes
No.
Tx or Rx
##750
[ TX
]
##752
##753
[ TX
[ TX
]
]
##754
[ TX
]
##755
[ TX
]
##757
##758
[ TX
[ TX
]
]
##759
[ TX
]
##760
[ TX
]
##762
##763
[ TX
[ TX
]
]
##764
[ TX
]
##765
[ TX
]
##767
##768
[ TX
[ TX
]
]
##769
[ TX
]
##770
[ TX
]
##772
##773
[ TX
[ TX
]
]
##774
##775
[ TX
[ TX
]
]
##777
##778
[ TX
[ TX
]
]
##779
##780
[ TX
[ TX
]
]
##782
[ TX
]
Definition
Exceed repeat protocol due to failure to receive significant signals
after transmitting PPS-NULL during ECM Tx
Receive DCN after PPS-NULL transmission during ECM Tx
Exceed protocol retransmission limit or T5 time (60 seconds) after
PPS-NULL transmission during ECM Tx
Exceed retransmit protocol after PPS-NULL transmission during
ECM Tx
Exceed protocol retransmission limit due to failure to receive
significant signals after PPS-MPS transmission during ECM Tx
during ECM Tx
Receive DCN after PPS-MPS Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-MPS Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-MPS Transmission during
ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after PPS-EOM Transmission during ECM Tx
Receive DCN after PPS-EOM Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-MPS Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-EOP Transmission during
ECM Tx
Exceed protocol retransmission limit due to failure to receive
significant signals after PPS-EOP transmission during ECM Tx
Receive DCN after PPS-EOP transmission during ECM Tx
Exceed protocol retransmission limit or T5 time (60 seconds) after
PPS-EOP transmission during ECM Tx
Exceed retransmit protocol after PPS-EOP transmission during ECM
Tx
Exceed repeat protocol limit due to failure to receive significant
signals after transmitting EOR-NULL during ECM Tx
Receive DCN after EOR-NULL transmission during ECM Tx
Exceed protocol retransmission limit or T5 time (60 seconds) after
EOR-NULL transmission during ECM Tx
Receive ERR after EOR-NULL transmission during ECM Tx
Exceed protocol retransmission limit due to failure to receive
significant signals after EOR-MPS transmission during ECM Tx
Receive DCN after EOR-MPS transmission during ECM Tx
Exceed protocol retransmission limit or T5 time (60 seconds) after
EOR-MPS transmission during ECM Tx
Receive ERR after EOR-MPS transmission during ECM Tx
Exceed protocol retransmission limit due to failure to receive
significant signals after EOR-EOM transmission during ECM Tx.
Receive DCN after EOR-EOM transmission during ECM Tx
3-20
MultiPASS C530/C560 Chapter 3: Maintenance & Service
No.
##783
Tx or Rx
[ TX
]
##784
##785
[ TX
[ TX
]
]
##787
##788
[ TX
[ TX
]
]
##789
##790
##791
##792
##793
[ TX
[ RX
[ TX/RX
[ RX
[ RX
]
]
]
]
]
##794
##795
##799
[ TX
]
[ TX/RX ]
[ TX
]
Definition
Exceed protocol retransmission limit or T5 time (60 seconds) after
EOR-EOM transmission during ECM Tx
Receive ERR after EOR-EOM transmission during ECM Tx
Exceed protocol retransmission limit due to failure to receive
significant signals after EOR-EOP transmission during ECM Tx.
Receive DCN after EOR-EOP transmission during ECM Tx
Exceed protocol retransmission limit or T5 time (60 seconds) after
EOR-EOP transmission during ECM Tx
Receive ERR after EOR-EOP transmission during ECM Tx
Transmit ERR after EOR-Q reception during ECM Rx
Receive non-significant signals during ECM mode procedures
Fail to detect PPS-NULL between partial pages during ECM Rx
Time over due to failure to receive valid frame during high speed
signal Rx upon ECM Rx
Receive all 0 PPR during ECM Tx
Trouble in the decoding processing during communication
System error
3-21
MultiPASS C530/C560 Chapter 3: Maintenance & Service
d) Recovery methods for codes indicated as “New”
Note, however, the following supplementary information, as the machine requires different actions than
the existing models to correct:
##085 Other party does not support ITU-T Color Faxing
Solution:
(1) Try sending again in black & white.
(2) Check the received fax machine’s setting for color faxing is available.
##342 Cleaning absorption waste ink capacity full
Solution:
Unlike errors that trigger the “CHECK PRINTER” message, This error is
programmed so that it cannot be cleared using the Resume button. Replace the
waste ink absorber as follows in the error occurs:
(1) Select 3. INK ABS CAPA under #7 PRINTER in service mode, and the
counter to 0.
(2) Check to make sure that no image exist in memory; then, turn off the power,
remove the appropriate parts, and replace the waste ink absorber.
3-22
MultiPASS C530/C560 Chapter 3: Maintenance & Service
This page intentionally left blank.
3-23
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4.3 Errors not Shown on the Display
4.3.1 General errors
• The unit does not turn on. (Evaluation criteria: Look at the actual unit.)
(1) Check the power cord connection.
(2) Check the connection between the SPCNT board (J33) and power supply unit.
(3) Check the power supply unit's fuse (F1).
(4) Replace the power supply unit.
• The display looks abnormal. (Applicable test mode: Operation panel test)
Nothing is displayed.
(1) Check the connection between the Operation panel unit and SPCNT board (J9).
(2) Replace the Operation panel unit.
(3) Replace the SPCNT board.
Part of the LCD panel does not display anything.
(1) Check for LCD problems with the test mode.
(2) Check the connection between the Operation panel unit and SPCNT board (J9).
(3) Replace the Operation panel unit. (Faulty LCD)
(4) Replace the SPCNT board.
• The buttons do not work. (Applicable test mode: Operation panel test)
(1) If the test mode can be used, check for faulty buttons.
(2) Check the connection between the Operation panel unit and SPCNT board (J9).
(3) Replace the Operation panel unit.
(4) Replace the SPCNT board.
• No sound from the speaker
(1) Check the connection of the speaker and SPCNT board (J5).
(2) Replace the speaker.
(3) Replace the SPCNT board.
3-24
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4.3.2 Printing problem
• Faulty printing (Evaluation criteria: Test print is no good.)
• The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.)
The Paper feed motor does not run.
(1) Check the connection from the paper feed motor to the SPCNT board (J4).
(2) Check the paper feed motor's resistance. 47 Ω/1 phase is normal. (Fig. 3-9)
(3) Replace the paper feed motor.
(4) Replace the SPCNT board.
The paper is not picked up from the auto sheet feeder.
(1) Check parts in the paper feed motor drive switching mechanism for abnormalities.
(2) Make sure that the ASF gear is attached correctly.
(3) Replace pickup roller ass’y.
(4) Replace SPCNT board (Faulty PRS or PES).
• The printing operation is abnormal.
Nothing is printed.
(1) Remove the BJ-cartridge and re-install it.
(2) Execute cleaning five times, and try printing again.
(3) Replace the BJ cartridge.
The carriage motor does not run.
(1) Check the connection from the carriage motor to the SPCNT board (J2).
(2) Check the carriage motor's resistance. 8.9 Ω/1 phase is normal. (Fig. 3-9)
(3) Replace the carriage motor.
(4) Replace the SPCNT board.
Paper feed motor connector
Carriage motor connector
To paper feed motor
1
To document
feed motor
To carriage motor
4
5
Document feed
motor connector
4
1
1
Figure 3-9 Paper Feed Motor/Carriage Motor/Document Feed Motor Connector
3-25
MultiPASS C530/C560 Chapter 3: Maintenance & Service
• Printing quality error (Evaluation criteria: Check the test print image's faults.)
• Print is not clear
(1) Paper has a correct side for printing. If the print quality is not as clear as you
would like it to be, try turning the paper over and printing on the other side.
• Blurred or smudged characters
(1) If the printed characters are blurred or smudged, make sure you are using the
recommended paper.
• Smudges appear on back of printed page
(1) If ink happens to get on the printer's platen, the back side of the printed page will
have smudge marks. If this occurs, clean the platen by feeding a few sheets of
paper through the printer.
• Irregular print quality
(1) If white streaks appear on the printed page or dots are missing in the printed
output, clean the BJ head. The printer automatically cleans the BJ head when
you follow these steps:
Press the Function button then press the Cleaning button and select HEAD CLEANING menu.
• Print head needs cleaning
(1) Paper dust or ink may get clogged in an ink nozzle in the BJ cartridge. Performing
the BJ head cleaning procedure should clear up this problem.
The printer automatically cleans the BJ head when you follow these steps:
Press the Function button then press the Cleaning button and select HEAD CLEANING menu.
• Horizontal white stripes appear on some entirely black parts of the print
(1) Carry out nozzle cleaning on the BJ cartridge five times with the cleaning operation,
then visually check the test print for non-discharge of ink from nozzles. (Fig. 3-10)
(2) Remove and reinstall the BJ cartridge.
(3) Replace the BJ cartridge.
(4) Check the connection of the carriage ribbon cable and the SPCNT board (J3).
(5) Replace the carriage ribbon cable.
(6) Replace the SPCNT board.
Missing dots
Unstable printing
Splashed dots
Figure 3-10 Defective Pattern (Sample)
3-26
MultiPASS C530/C560 Chapter 3: Maintenance & Service
4.3.3 Scanning problem
• Faulty scanning (Evaluation criteria: Test print is good, but the copied image is
no good.)
• The document is not fed.
The document feed motor does not run. (Evaluation criteria: Check it visually.)
(1) Check the connection from the document feed motor to the SPCNT board (J10).
(2) Check the document feed motor's resistance. 15 Ω/1 phase is normal. (Fig. 3-9)
(3) Replace the document feed motor.
(4) Replace the SPCNT board.
The document slips against the rollers. (Evaluation criteria: Check it visually.
Stretched copy image.)
(1) See page 3-4 and clean the document reading section.
(2) Replace the reading section's rollers.
The document does not separate. (Evaluation criteria: Check it visually.)
(1) Check whether the reading motor is driving all the rollers. (Check for any damaged gears or
foreign matter stuck inside.)
(2) See page 3-4 and clean the separation roller and separation guide.
(3) Replace the separation roller and separation guide.
Faulty scanner unit's sensors (Evaluation criteria: The placed document or
transported document is not detected.)
(1) Check for any faulty sensors while executing the copying operation and test mode.
(2) Check the connection from operation panel unit to the SPCNT board (J9).
(3) Replace operation panel unit.
(4) Replace the SPCNT board.
3-27
MultiPASS C530/C560 Chapter 3: Maintenance & Service
• The reading image is abnormal. (Evaluation criteria: Check the copy image's faults.)
Nothing is printed.
(1) Check the connection between the contact sensor and SPCNT board (J31).
(2) Clean the white sheet.
(2) Replace the contact sensor assembly.
(3) Replace the SPCNT board.
The image has vertical stripes.
(1) Clean the contact sensor's reading glass.
(2) Clean the white sheet.
(3) Check the connection between the contact sensor and SPCNT board (J31).
(4) Replace the contact sensor assembly.
The image has thick vertical stripes.
(1) Clean the contact sensor's reading glass.
(2) Clean the white sheet.
(3) Make sure the document is not slanted.
(4) Check the connection between the contact sensor and SPCNT board (J31).
(5) Replace the contact sensor assembly.
The halftone image contains black dots.
(1) Clean the contact sensor's reading glass.
(2) Clean the white sheet.
(3) Check the connection between the contact sensor and SPCNT board (J31).
(4) Adjust the CS LED lights-on duration. See Page 3-6.
(5) Replace the contact sensor assembly.
(6) Replace the SPCNT board.
The color or brightness of the image is not normal.
(1) Clean the contact sensor’s scanning glass.
(2) Clean the white sheet.
(3) Adjust the CS LED lights-on duration. See Page 3-6.
(4) Replace the contact sensor assembly.
(5) Replace the SPCNT board.
3-28
MultiPASS C530/C560 Chapter 3: Maintenance & Service
5. SERVICE SWITCHES
5.1 Hardware Switches
There is no service hardware switch on the Circuit board.
5.2 Service Data Setting
Service data can be checked and changed with items on display menus. The default values of the SSSW/
parameters available in this fax machine are shown in this Chapter, 5.2.3 Service data setting in this
manual. The SSSW/parameters given in the previous product-specific manual are explained in the G3
Facsimile Service Data Handbook. The new switches for this model are described in this Chapter,
5.2.3 Service data setting.
5.2.1 Service data overview
The service data menu items are divided into the following nine blocks.
#1 SSSW (Service Soft Switch settings)
These setting items are for basic fax service functions such as error management, echo countermeasures,
and communication trouble countermeasures.
#2 MENU (MENU switch settings)
These setting items are for functions required during installation, such as NL equalizer and transmission
levels.
#3 NUMERIC Param. (NUMERIC parameter settings)
These setting items are for inputting numeric parameters such as the various conditions for the FAX/
TEL switching function.
#4 NCU (NCU settings)
These setting items are for telephone network control functions such as the selection signal transmission
conditions and the detection conditions, for the control signals sent from the exchange.
#5 TYPE (TYPE setting)
The type setting makes the service data conform to a specific country communications standards. There
is only one setting item in this block.
#6 GENESIS (UHQ function setting)
These setting items are for scanned image processing such as edge enhancement and error diffusion
processing.
#7 PRINTER (PRINTER function settings)
These setting items are for basic printer service functions such as the reception picture reduction
conditions. Also there is an item for resetting the printer section without switching the power off-on.
3-29
MultiPASS C530/C560 Chapter 3: Maintenance & Service
#8 CLEAR (data initialization mode)
Various data are initialized by selecting one of these setting items. There is a setting item for checking/
inputting the total number of pages printed and total number of pages scanned by this fax.
#9 ROM (ROM management)
ROM data such as the version number and checksum are displayed.
5.2.2 Service data registration/setting method
Service data can be registered/set by the following operations:
Standby (date and Receive mode display)
07/17 Fax Only
(1) User data mode selection
Press the Function button, and then Data Registration button.
DATA REGISTRATION
(2) Service data mode selection
Press the # button.
#1 SSSW
(3) Menu item selection
Select the menu item by pressing the
or
button.
#3 NUMERIC Param
Press the Set button.
01:
0
(4) Data registration
Input the data and press the Set button.
Press the STOP button to return to standby.
Figure 3-11 Service Data Setting Method
Precautions when registering/setting service data
Detach the telephone line before registering service data. We cannot guarantee the
integrity of any reception of transmission operations during the registration process.
3-30
MultiPASS C530/C560 Chapter 3: Maintenance & Service
5.2.3 Service data setting
Service data
04
#1 SSSW
(Service soft switch setting)
06
Bit
SW01
SW02
SW03
SW04
7
0
–
0
1
6
–
–
0
0
5
–
–
0
–
4
0
–
0
0
3
0
–
–
0
2
–
–
–
0
1
0
–
0
–
0
0
–
–
–
SW05
–
–
–
0
0
–
–
–
SW06
SW07
SW08
SW09
–
–
–
–
–
–
–
–
–
–
–
–
1
–
–
–
–
–
–
–
0
–
–
0
–
–
–
0
–
–
–
0
SW10
SW11
SW12
SW13
SW14
SW15
SW16
SW17
SW18
SW19
SW20
SW21
SW22
SW23
SW24
SW25
SW26
SW27
SW28
SW29
SW30
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
0
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
0
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
0
0
–
0
–
–
02
08
Error management
Not used
Echo solution setting
Communication trouble
solution settings
Standard function (DIS signal)
setting
Scan condition settings
Not used
Not used
Communications result display
function settings
Not used
Not used
Page timer settings
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Report display function settings
Transmission function settings
Not used
V.8/V.34 protocol settings (MuitiPASS C560 only)
Not used
Not used
Figure 3-12 Service Data (page 1)
The switches marked “–” are not used. Do not change their settings.
3-31
MultiPASS C530/C560 Chapter 3: Maintenance & Service
#2 MENU
(Menu switch settings)
01:
02:
03:
04:
05:
Not used
Not used
Not used
Not used
NL equalizer setting
ON
OFF
06:
DIAL
SERVICEMAN
OFF
Line monitor setting
07:
10 (-10dBm)
(0~15)
(8~15)
Transmission level setting
(MultiPASS C560)
(MultiPASS C530)
08:
3429 (baud)
3200
3000
2800
2743
2400
V.34 Baud rate
(MultiPASS C560 only)
09:
33.6 (Kbps)
(2.4 x n, 1 n
10:
50
25 (Hz)
17
Frequency of pseudo ring signal
11 :
Items 11 to 20:
Not used
V.34 Transmission speed
14) (MultiPASS C560 only)
20:
Figures in boldface indicate the default setting.
Figure 3-13 Service Data (page 2)
No. 01 to 04, 11 to 20 are not used. Do not change their settings.
3-32
MultiPASS C530/C560 Chapter 3: Maintenance & Service
#3 NUMERIC Param.
(Numeric parameter settings)
01:
02:
03:
04:
05:
06:
07:
08:
09:
Default
0
10 (10%)
15 (15 lines)
12 (12 times)
4
4
0
0
6 (6 digits)
10:
11:
12:
13:
14:
15:
16:
5500 (55 seconds)
3500 (35 seconds)
0
1320 (13 seconds)
0
120 (1200 ms)
4 (4 seconds)
(0~9999)
(0~9999)
17:
18:
19:
20:
21:
22:
23:
100 (1000 ms)
0 (0 ms)
200 (2000 ms)
100 (1000 ms)
0 (0ms)
200 (2000 ms)
8 (MultiPASS C530)
44(MultiPASS C560)
20
60 (600 ms)
(0~999)
(0~999)
(0~999)
(0~999)
(0~999)
(0~999)
(0~9)
(Do not change)
(0~20)
(0~999)
24:
25:
26:
27:
28:
29:
30:
Range
(1~99)
(2~99)
(1~99)
(1~20)
(0~9999)
(0~999)
(0~9)
4 (MultiPASS C530) (0~9)
44(MultiPASS C560) (Do not change)
0
0
0
0
Not used
RTN signal transmission condition (1)
RTN signal transmission condition (2)
RTN signal transmission condition (3)
Not used
Not used
Not used
Not used
The number of digits in telephone number
compared against TSI signal to be matched
for restricted receiving function
Line connection detection time (T0 timer)
T1 Timer (Rx)
Not used
Maximum time to receive oneline of image data
Not used
Hooking detection time
Pseudo RBT transmission from CML on time
until start
Pseudo RBT signal pattern: On time
Pseudo RBT signal pattern: Off time (short)
Pseudo RBT signal pattern: Off time (long)
Pseudo ring pattern: On time setting
Pseudo ring pattern: Off time (short)
Pseudo ring pattern: Off time (long)
FAX/TEL switching function (MultiPASS C530 only)
signal detection level
Pseudo-RBT signal transmission level
Answering machine connection function
signal detection time
Answering machine connection function (MultiPASS C530 only)
no sound detection level
Not used
Not used
Not used
Not used
Figure 3-14 Service Data (page 3)
No. 01, 05 to 08, 12, 14, and 27 to 30 are not used. Do not change their settings.
3-33
MultiPASS C530/C560 Chapter 3: Maintenance & Service
NOTE
#3 NUMERIC PARAM. (Numeric parameter settings)
The relationship between the settings and the detection levels is as follows:
Parameter 23 (MultiPASS C530 only)
0: -29 dBm
1: -33 dBm
2: -35 dBm
3: -38 dBm
4: -41 dBm
5: -44 dBm
6: -46 dBm
7: -47 dBm
8: -50 dBm
9: -50 dBm
Parameter 24
0: Not used
1: Not used
5: -8 dBm
6: -9 dBm
10: -13 dBm
11: -14 dBm
15: -18 dBm
16: -19 dBm
20: -23 dBm
2:
7:
12:
17:
Not used
-10 dBm
-15 dBm
-20 dBm
Parameter 26 (MultiPASS C530 only)
0: -30 dBm
1: -34.5 dBm
2: -36.5 dBm
5: -46 dBm
6: -48 dBm
7: -50 dBm
3-34
3:
8:
13:
18:
Not used
-11 dBm
-16 dBm
-21 dBm
3: -40 dBm
8: -51 dBm
4:
9:
14:
19:
Not used
-12 dBm
-17 dBm
-22 dBm
4: -42 dBm
9: -54 dBm
MultiPASS C530/C560 Chapter 3: Maintenance & Service
#4 NCU
(NCU settings)
#5 TYPE
TONE/PULSE
DIAL TONE
2nd DIAL TONE
BUSY TONE 0
BUSY TONE 1
REORDER TONE
MULTI
AUTO RX
CNG DETECT
SPECIAL
RKEY
PBX DIAL TONE
PBX BUSY TONE
U.S.A
(Type setting)
#6 GENESIS (UHQ)
(Genesis function settings)
Bit SW
SLICE
GAMMA
Figure 3-15 Service Data (page 4)
#4 NCU (NCU settings)
The values of these items are all set to match a specific nation’s communications
standards by the #5 TYPE setting. Do not change these setting.
#6 GENESIS (UHQ function settings)
Tampering with this setting may cause the scanned image quality to deteriorate.
Do not change these settings.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
#7 PRINTER
1. SSSW
(Printer function settings)
Bit
SW01
SW02
SW03
SW04
SW05
7
–
–
–
–
–
6
–
–
–
–
–
SW06 – –
SW07~10:
SW11 – –
SW12 – –
SW13~20:
SW20
2. NUMERIC Param
5
–
–
–
–
–
4
–
–
–
–
–
3
–
–
–
–
0
2
–
–
–
–
–
1
–
–
–
–
–
0
–
–
–
–
–
– – –
Not used
– – –
– – –
Not used
1
0
0
Not used
Not used
Not used
Not used
Reduction/cassette
selection settings
Reduction settings
–
–
0
0
–
0
Copy printing setting
Report frame setting
01: 18 (mm)
02: 0
03: 0
04: 0
05: 7 (mm)
13:
Maximum drop-out range
Not used
Not used
Leading edge margin
Trailing edge margin (Black printing)
21 (mm)
Trailing edge margin
(Color printing)
Item 06~11, 13~30: Not used
30:
3. PRINT COUNT
86/
Print counter check
4. PRINTER RESET
Yes = ( ✽ )
No = ( # )
Printer section reset function
5. INK ABS CAPA
SUCTION
Waste ink capacity check/entry See page 3-42
Figure 3-16 Service Data (page 5)
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
#8 CLEAR
(Data initialization mode
TEL
USER SW
settings)
SERVICE SW
NCU
SERVICE DATA
REPORT
COUNTER
ALL
#9 ROM
(ROM management)
USA-06-05
990603 7B65 FFFF
TEST MODE
(See page 3-45)
BJ ADJUST
(See page 3-7)
A PATTERN PRINT
CHANGE VALUE
Dialling data initialization
User data and service data #1 to #3
initialization
User data and service data #1 to #3 and
#6 to #7 initialization
#4 NCU setting data initialization
Data on system dump list initialization
Data on activity report initialization
Total number of pages printed/scanned
All user data, service data, activity
management data, and image data
initialization (except COUNTER)
Version No. and Checksum display
COLOR SHQ2 (Not used)
COLOR SHQ
COLOR HQ
COLOR HS
SHQ2 (Not used)
SHQ
HQ
HS
LEFT 0~60
or
RIGHT
Figure 3-17 Service Data (page 6)
If USER SW is selected from #8 CLEAR, the memory management of the user data is
not cleared. If TEL or SERVICE SW is selected, the memory management of the user
data is cleared.
NOTE
For details on test mode, see 6.2 Service Test Functions on page 3-44.
REFERENCE
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
5.2.4 Explanation of service data
Bi
t7
Bi
t6
Bi
t5
Bi
t4
Bi
t3
Bi
t2
Bi
t1
Bi
t0
a) SSSW (Service Soft Switch settings)
The items registered and set by each of these switches comprise 8-bit switches. The figure below shows
which numbers are assigned to which bits. Each bit has a value of either 0 or 1.
SW01
0
0
0
0
0
0
0
0
Figure 3-18 Bit Switch Display
See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective
bits and their default values. The meanings (functions) of the bits are not described in this manual
except the new switches added to this model. See the G3 Facsimile Service Data Handbook
(supplied separately) for details of the switches.
Below are examples showing how to read bit switch tables.
Indicates that the
setting is "1".
Indicates that the
setting is "0".
Figures in boldface
are default settings.
Bit
0
1
2
3
4
5
6
7
Function
Service error code
Error dump list
Not used
Copy function
##300 series service error code
Not used
Not used
User setting restriction
1
Output
Output
0
Not Output
Not Output
No
Output
Yes
Not Output
Setting possible Setting restricted
Figure 3-19 How to Read Bit Switch Tables
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
5.2.5 New SSSWs/parameters added to this model
#1 SSSW (service soft switch setting)
SW01 (service soft switch 01: error management)
Bit
Function
1
0
Service error code
Output
1
Error dump list
Output
2
Not used
3
Copy function
No
4 (New) ##300 series service error code
Output
5
Not used
6
Not used
7
User setting restriction
Setting possible
0
Not output
Not output
Yes
Not output
Setting restricted
[Bit 4]
Even when Bit0 is set to "Not output", you can select whether or not to output ##300 series Service
Error Codes, caused by hardware malfunction.
When "Output" is selected, ##300 series Service Error Codes are displayed and in reports.
When "Not Output" is selected, no Service Error Codes are displayed.
SW28 (service soft switch 28: V.8/ V.34 protocol settings)
Bit
Function
1
0 (New) Caller V.8 protocol
NO
1 (New) Called party V.8 protocol
NO
2 (New) Caller V.8 protocol late start
NO
3 (New) Called party V.8 protocol late start NO
4 (New) V.34 reception fallback
Prohibited
5
Not used
6
Not used
7
Not used
0
YES
YES
YES
YES
Not prohibited
[Bit 0]
Select whether to use the V.8 protocol when calling. If NO is selected, the V.8 protocol is inhibited
at calling and the V.21 protocol is used.
[Bit 1]
Select whether to use the V.8 protocol when called. If NO is selected, the V8 protocol is inhibited
when called and the V.21 protocol is used.
[Bit 2]
If ANSam signal is not received during transmission (mainly manual transmission), select whether
to use the V.8 protocol when the other fax machine declares the V.8 protocol in DIS signal. If NO
is selected, the CI signal is not transmitted and the V.8 protocol is not used even if the DIS that
specifies the V.8 protocol is received.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
[Bit 3]
Select whether to declare the V.8 protocol in DIS signal for reception (mainly caller manual
transmission). If NO is selected, the V.8 protocol cannot be used because it is not declared in DIS
signal.
[Bit 4]
Select whether the receiver falls back during V.34 reception. If OFF is selected, the receiver does
not fall back.
#2 MENU
No.
08
09
Function
V.34 max. baud rate
V.34 max. transmission speed
Selection range
2400~3429
2400~33600
Default setting
3429 (3429 baud)
33600 (33600 bps)
[No. 08]
Select the maximum baud rate for V.34 transmission: 3429, 3200, 3000, 2800, 2743, and 2400.
[No.09]
Select the maximum transmission speed for V.34 transmission: 2400 to 33600 bps (2400 × n: 1 ≤ n
≤ 14).
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
#3 NUMERIC PARAM (numeric parameter settings)
No.
Function
Selecting range
10
T0 Timer
0~9999
11
T1 Timer (Rx)
0~9999
13
Maximum time to receive
500~3000
one line of image data
Default setting
5500 (55 second)
3500 (35 second)
1300 (13 second)
[Parameter 10]
The "wait time after transmission of a dialing signal ends until a significant signal is detected in
transmission" was set as T1 timer with parameter 10.
However, ITU-T recommends that it should be set as T0 timer, so parameter 10 has been renamed to
T0 timer and the default time-out time has been changed from 35 to 55 seconds.
The T1 timer for the transmitter (wait time after a CED, V21 flag, or ANSam significant
signal is detected until the next significant signal is detected) is fixed at 35 seconds.
NOTE
[Parameter 11]
Set the T1 timer for the receiver (wait time after DIS transmission starts until a significant signal is
received).
If frequent errors occur during reception (2 instances) because of line connection conditions, raise
the value of this parameter.
[Parameter 13]
Set the maximum time to receive one line of image data when image data is received.
If the other party is a computer fax and the time to receive one line of image data is long, raise the
value of this parameter to increase the maximum reception (2 instances) time.
#7 PRINTER (printer function settings)
1. SSSW
SW12 (Switch 12: Report frame setting)
Bit
Function
0
Report frame lines
1
Report frame line types
2
Not used
3
Not used
4
Not used
5
Not used
6
Not used
7
Not used
1
OFF
Dashed line
0
ON
Solid line
[Bit 0]
Select whether to draw a frame for printing a report or list.
[Bit 1]
If a frame is drawn for printing a report or list, either a solid line or a dashed line can be selected.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
#7 PRINTER (printer function settings)
2. NUMERIC PARAM.
No.
Function
05
Trailing edge margin
for black&white copy & FAX
13
Trailing edge margin
for color copy & color FAX
Selecting range
0 ~ 9999
Default setting
7 ( 7 mm)
0 ~ 9999
21 ( 21 mm)
[Parameter 07]
Sets the bottom margin for B/W printing (Copy & Fax). This parameter also sets the margins when
PRINT AGAIN in user data is set to SMALLER for color printing.
[Parameter 13]
Sets the bottom margin for color printing. The margin used when PRINT AGAIN in user data is set
to NORMAL can be changed by this parameter when color printing. However, when the trailing
edge of the recording paper passes through the pinch roller when the margins have been narrowed,
there are cases where a small amount of color shift occurs at the bottom edge of the image.
3. INK ABSORBER CAPA
This switch allows the waste ink capacity stored in the SPCNT board to be checked or entered.
[SUCTION]
This allows the waste ink capacity for the ink absorbed during cleaning to be checked or entered.
When entering the waste ink capacity, use the numeric buttons to enter a value 0 to 100 (%).
NOTE
The ink absorber's absorption capacity for the waste ink discharged by the BJ cartridge is
set to a certain amount. The waste ink capacity settings are stored in the SPCNT board's
EEPROM. When replacing the SPCNT board, check the waste ink capacity and enter the
waste ink capacity into the new SPCNT board.
The various waste ink capacity can be checked with the SYSTEM DUMP LIST.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6. TEST FUNCTIONS
6.1 User Test Print Functions
User enabled Test print functions are as follow.
6.1.1 Nozzle check
Execute cleaning if this test printing shows each nozzle condition such as no ejection, unclear or unstable
etc. If the printing does not improve even after the cartridge is cleaned five times, replace the BJ
cartridge or the ink cartridge. Press the Function button then press the Cleaning button, and select
“NOZZLE CHECK” by the Set button.
Black BJ Cartridge
Color/Photo BJ Cartridge
Printed with the first nozzle.
Printed with the first nozzle.
Yellow 24 nozzles
Magenta 24 nozzles
Cyan
24 nozzles
64 nozzles
Black
24
24
24
128
64
Printed with the 128th nozzle.
Printed with the 136th nozzle.
Color (Multi Drop)/Photo (Multi Drop) BJ Cartridge
Printed with the first nozzle.
Yellow (large drop) 24 nozzles 24
Magenta (large drop) 24 nozzles 24
Cyan (large drop)
24 nozzles 24
64 nozzles 64
Black (large drop)
Printed with the 136th nozzle.
24
24
24
Yellow (small drop) 24 nozzles
Magenta (small drop) 24 nozzles
Cyan (small drop)
24 nozzles
24
Black (small drop)
Printed with the 136th nozzle.
Printed with the 113rd nozzle.
Figure 3-20 Nozzle Check Pattern
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24 nozzles
MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2 Service Test Functions
The fax functions for testing individual operations, such as below.
See Page 3-45 for details of entering the test mode. To leave the test mode, press the Function button,
and then Clear button.
6.2.1 Test mode overview
Test mode can be executed by following the menu items from the display.
a) DRAM tests
Writes data to DRAM image storage areas and reads that data to check operations.
b) CS test
CS test is used to enter the contact sensor's shading data.
c) Print test
Prints nine different patterns within the print area.
d) Modem, NCU tests
The frequency test and the G3 signal transmission and CNG signal and DTMF signals reception tests.
e) Faculty tests
Test the operation of operation panel and sensor functions.
f) Printer test
Test the operation of the printer functions.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2.2 Test mode flowchart
TEST MODE
‘ * ’ indicates that these items
are not used in the field.
[1] D-RAM
See Page 3-46
[2] CS
[1] ADJ LED TIME
✽[2] CS READ
See Page 3-46
✽[3] DISP LED TIME
✽[4] REG LED TIME
✽[5] SHADING TEST
✽[1] MONO SYUKKEN
[3] PRINT
✽[2] COLOR SYUKKEN1
✽[3] COLOR SYUKKEN2
✽[4] COMMENT
✽[5] Not used
✽[6] ENDURANCE
[7] CHECKERS
✽[8] Not used
See Page 3-47
✽[9] BLACK
✽[1] RELAY 1–2
[4] MODEM NCU
[2] FREQ 1–7
✽[3] Not used
See Page 3-49
[4] G3 Tx 0–8
See Page 3-50
✽[5] DTMF Tx 0–9✽#
✽[6] TONE Rx
✽[7] Not used
[8] V34 G3 Tx
✽ [5] AGING TEST
[6] FACULTY TEST
See Page 3-51
✽[1] G3 4800bps Tx
✽[2] REGISTRATION
[3] SENSOR
✽[4] ADF
See Page 3-53
✽[5] Not used
✽[6] SPEAKER
[7] OPERATION PANEL
✽[8] Not used
[9] LINE 1–4
✽ [7] DATA SET
✽ [8] PRINTER TEST
Figure 3-21 Test Mode
3-45
See Page 3-55
See Page 3-57
MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2.3 D-RAM tests
Pressing the 1 button from the test mode menu selects the D-RAM tests. D-RAM Test 1 writes data to
the entire D-RAM region and reads it out to check that operations are correct. D-RAM Test 2 just reads
data at high speed.
Operating
1:D-RAM
7008K
✽✽✽. . . . .✽✽✽
7008K: D-RAM total memory capacity (bytes) (MultiPASS C560)
864K: D-RAM total memory capacity (bytes) (MultiPASS C530)
✽ : Indicates an address for which write testing is complete.
. : Indicates an address for which read testing is complete.
Error
Normal end
Error display
Complete
(no er
WRT= 33CC RD= 3333
ADR= 2800
Restart by pressing
START/COPY key.
WRT : data written
RD : data read
ADR : address
Error display
Complete
(error
Figure 3-22 D-RAM Test
6.2.4 CS tests
Pressing the 2 button from the test mode menu selects the CS tests. ADJ LED TIME is used to adjust
the CS LED lights-on duration and enter the contact sensor’s shading data (pre-scan operation).
REFERENCE
Details on CS LED lights-on duration adjustment, see 3.1 CS LED lights-on duration
adjustment on page 3-6.
Tests [2], [3], [4] and Tests [5] are not used in the field.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2.5 PRINT test
Pressing the 3 button from the test mode menu selects the print test. This test prints various patterns. For
servicing, use the 3-7: CHECKERS pattern (press the 7 button from the print test menu). The other
patterns are not to be used since they are for development and factory personnel. End this test by pressing
the Stop button.
Check the pattern for the following:
Check for any vertical or horizontal white
stripes on the black squares.
Also, check that all the squares have
straight edges on all four sides.
Figure 3-23 Print Test Pattern Check
If the print test is normal, make a copy of a document. If the copy is faulty, the reading
section is faulty.
NOTE
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
Figure 3-24 Print Pattern Sample
3-48
MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2.6 Modem and NCU tests
These tests test modem and NCU transmission and reception. The modem tests check whether signals are
sent correctly from the modem by comparing the sound of the signals from the speaker with the sounds
from a normal modem. Also, you check on the display whether or not the modem correctly detected
received tone signals and DTMF signals.
End this test by pressing the STOP button.
Modem test type
Frequency test
G3 signal transmission test
V34 signal transmission test
Overview
The modem sends tone signals from the modular jack
and the speaker.
The modem sends G3 signals from the modular jack
and the speaker.
The V.34 modem sends G3 signals from the modular jack and
the speaker
a) Frequency test
The frequency test menu is selected by pressing the 2 button from the MODEM NCU test menu.
Signals of the frequencies below are sent from the modem using the modular jack and the speaker. The
frequency can be changed with the numeric buttons.
Numeric button
1
2
3
4
5
6
7
NOTE
Frequency
462 Hz
1100 Hz
1300 Hz
1500 Hz
1650 Hz
1850 Hz
2100 Hz
The transmission levels for each frequency follow the service data transmission level
settings.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
b) G3 signal transmission test
The G3 signal transmission test menu is selected by pressing the 4 button from the MODEM NCU test
menu. The G3 signals below are sent from the modem using the modular jack and the speaker. The
frequency can be changed with the numeric buttons.
Numeric button
0
1
2
3
4
5
6
7
8
Frequency
300 bps
2400 bps
4800 bps
7200 bps
9600 bps
TC7200 bps
TC9600 bps
12000 bps
14400 bps
The transmission level for each frequency follows the service data.
NOTE
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
c) V.34 G3 signal transmission test (MultiPASS C560 only)
The V.34 G3 signal transmision test menu is selected by pressing the 8 key from the MODEM NCU test
menu. The V.34 G3 signals below are sent from the modem using the modular jack and the speaker by
pressing the start key.
The Baud rate can be changed with the numeric keys, and the Speed can be changed with the search
keys.
Numeric key
0
1
2
3
4
5
Baud rate
3429 baud
3200 baud
3000 baud
2800 baud
2743 baud (Not used)
2400 baud
Search key
Speed
2400 bps
4800 bps
7200 bps
9600 bps
12000 bps
14400 bps
16800 bps
19200 bps
21600 bps
24000 bps
26400 bps
28800 bps
31200 bps
33600 bps
The transmission level for each frequency follows the service data.
NOTE
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6.2.7 Faculty tests
The faculty tests are selected by pressing the 6 button from the test mode menu. These tests test the
following faculties of this fax.
Test type
Sensor tests
Operation panel test
Line signal reception test
Overview
Test whether the sensors are operating correctly.
Tests whether the button switches on the control panel are
operating correctly.
Tests whether the NCU board signal sensor and frequency
counter are operating correctly.
a) Sensor tests
The sensor test is selected by pressing the 3 button from the faculty test menu. In this test, you can
check the status of each sensor of this fax in item 1 on the display.
You can also check if sensors that use actuators and microswitches are operating correctly by moving
the actuator or microswitch.
The sensor tests cannot be used to test all of the sensors. The following sensors cannot be
tested with the sensor tests:
NOTE
Home position sensor, pickup roller sensor, and ink detection sensor.
If any of these sensor are faulty, an error message or service error code will appear to
indicate the faulty sensor.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6-3 : SENSOR
Pressing the 1 key.
Alternately
displayed
D S of
D E S of
DS: Document sensor
DES: Document edge sensor
on/off : decument/no document
Figure 3-25 Sensor Tests
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
b) Operation panel tests
The operation panel test is selected by pressing the 7 button from the faculty test menu. In this test,
check that the display, LED lamps, and buttons on the control panel are operating correctly.
b-1) Display test
Pressing the Start/Scan button from the control panel menu, “H” is displayed 16 characters by 1 line
on the display. The next time the Start/Scan button is pressed, all the LCD dots on the display are
displayed. Check for any LCD dots in the display that are not displayed.
b-2) LED lamp test
The LED lamp test is selected by pressing the Start/Scan button after the display test.
When the Start/Scan button is pressed, all the lamps on the control panel light. Check for any LED
that does not light during the test.
b-3) Operation button test
The Operation button test is selected by pressing the Start/Scan button after the LED lamp test.
In this test, you press the button corresponding to the displayed character to put it out. The table
giving the correspondence between the characters and the buttons is below.
Character
1-#
R
D
L
$
&
C
O
F
E
M
Operation button
Numeric buttons
Redial/Pause button
Coded dial button
Color/B&W button
Resolution button
Receive Mode button
Copy button
Hook button
Function button
Set button
Resume button
When all the characters displayed have gone out, the system next starts the one-touch speed dialing
button test. The letters a-l are displayed on the display, corresponding to one-touch speed dialing
buttons 01-12. Each letter displayed on the display goes out when its corresponding one-touch speed
dialing button is pressed.
In this test, check for operation buttons whose corresponding character or letter does not go out when
the button is pressed.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
6-7:OPERATION PA
Press Start/Scan button.
H pattern displayed
HHHHHHHHHHHHHHHH
Press Start/Scan button.
All LCD dots displayed
Press Start/Scan button.
All LED lamps light up.
LED TEST
Press Start/Scan button.
123456789
When a button is pressed, the
corresponding character goes out.
0
When the entire
display has gone out
When a one-touch speed dialing
key is pressed, the
corresponding letter goes out.
RDL$&COFEM
abcdefghijkl
OK
Press the STOP button to end the test.
Figure 3-26 Operation Panel
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
c) Line signal reception test
The line detect test menu is selected by pressing the 9 button from the faculty test menu. This test
checks the operation of the NCU signal sensor and frequency counter. In Menu 1, the CI, status can be
detected and in Menu 2 the frequency can be detected at changing detection levels. In this way, you can
check if the NCU board is correctly detecting signals.
c-1) Test Menu 1
Test Menu 1 is selected by pressing the 1 button from the Line Detect menu. When CI, and CNG are
detected from the modular jack, the display changes from OFF to ON and the received frequency is
displayed.
c-2) Test Menu 2
Test Menu 2 is selected by pressing the 2 button from the Line Detect menu. When a tonal frequency
is detected from the modular jack, the display changes from OFF to ON and the received frequency is
displayed. The frequency detection level can be set with the numeric buttons.
Numeric button
0
1
2
3
4
5
6
7
8
9
Detection level (dBm)
–26
–30
–32
–35
–38
–41
–43
–45
–47
–51
c-3) Test Menu 3
Test Menu 3 is selected by pressing the 3 button from the Line Detect menu. When CNG is detected
from the modular jack, the display changes from OFF to ON.
c-4) Test Menu 4
This item is not used. Do not select it.
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
7. SERVICE REPORT
7.1 Report Output Function
7.1.1 User report output functions
The fax can output user reports manually by user operation, or automatically, according to user data
settings.
a) Manual output of reports by user operation
Report type
SPEED DIAL LIST
One-touch dial list
Operations
Press Function button, press Report button, then select the
report type, and press Set button.
Document memory list
Activity Report
b) Reports output automatically by user data settings
Each report written below can be automatically output by specifying “REPORT SETTINGS” in user
data.
Transmission (TX) reports
Error TX report
TX report
TX report with first page
Reception (RX) reports
Error RX report
RX report
Multi-Transaction (TX/RX) report
Activity report
NOTE
ROM Version display
The ROM version is printed on the top left hand side of the User's data list. Please refer
to this when troubleshooting.
example:
USA XX-XX / X.XX
Printer ROM version
MAIN-ROM-version
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
c) Reports output automatically
Memory clear report
The fax automatically outputs a memory clear report when the power is turned on after a power cut.
Figure 3-27 Memory Clear List
TX/RX NO
MODE
CONNECTION TEL
PAGES
SET TIME
: Indicates four digits of the transaction number
: Indicates, TRANSMIT, or AUTO RX or B’CAST (Broadcast) and COL
(Color)
: Number sent from the other party or number dialled
: Number of pages are stored in memory
: Time when data is stored in memory
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MultiPASS C530/C560 Chapter 3: Maintenance & Service
7.1.2 Service report output functions
The fax outputs service data setting status, past communications history reports.
a) List of service reports
The fax outputs the service reports shown below.
Report type
1. System data list
2. System dump list
3. System data list & System
dump list
Operations
In the service mode, press the Report button then select the report
type, and press the Set button.
Service activity report
(with service error code
and dump list)
If you set bits 0 and 1 of #1 SSSW SW01 in the service
mode, the service error code and dump list are indicated
on the activity report (sending/receiving).
3-60
MultiPASS C530/C560 Chapter 3: Maintenance & Service
a-1) System data list
This list shows service data #1~#5, #7, #9 setting statuses.
The following is a sumple list for the MultiPASS C560. (The list for the MultiPASS C530 does not
contain V.8/V.34-related items.)
Figure 3-28 System Data List (page 1 ~ page 4)
3-61
MultiPASS C530/C560 Chapter 3: Maintenance & Service
Figure 3-29 System Data List (page 5 ~ page 6)
“START DATE” records the date when the fax performs its first transmission, after
shipment from the factory.
NOTE
3-62
MultiPASS C530/C560 Chapter 3: Maintenance & Service
a-2) System dump list
This list shows the past communications statuses and error communications history.
The following is a sample list for the MultiPASS C560. (The list for the MultiPASS C530 does not
contain V.8/V.34-related items.)
Figure 3-30 System Dump List (1/2)
3-63
MultiPASS C530/C560 Chapter 3: Maintenance & Service
CLEAR DATE
: Date on which data was initialized with service data #8 CLEAR,
ALL
RX/TX
: Total number of receptions/transmissions
A4/B4/A3/LTR/LGL
: Total number of pages transmitted and received for each
document size
33600 bps(C560)/14400 bps (C530)~2400 bps
: Total number of pages transmitted and received for each
modem speed
STD/FINE/SUPER/ULTRA
: Total number of pages transmitted and received for each mode
MH/MR/MMR/JBIG/JPEG
: Total number of pages transmitted and received for each coding
method
G3/ECM
: Total number of pages transmitted and received in each mode
PRINT/READ
: Total number of pages printed/scanned
[Display example]
PRINT = 30*/100** READ = 30*/100**
* Indicates the value input with Service Data #8 CLEAR, COUNTER.
** Indicates the value counted since shipment from the factory.
INK ABSORBER CAPACITY : Waste ink absorber's ink absorption amount
[Display example]
Suction = 10%
These indicate the following:
The suction waste ink absorber's ink absorption amount is 10%.
#000~##750
[Display example]
: Total number of occurrences for each error code
##280
1
7
3
0
0
##280
##281
##282
errors
errors
errors
3-64
MultiPASS C530/C560 Chapter 3: Maintenance & Service
Figure 3-31 System Dump List (2/2)
##nnn
START TIME
OTHER PARTY
MAKER CODE
: Service error code
: Communication start date and time (on 24 hour clock)
: Telephone number sent from other party
: Maker code
(For details, see Chapter 4: MAKER-CODE on page 4-7)
[1000 1000] Indicates a Canon fax
lower nibble
upper nibble
RCV V.8 FRAME
: Received V.8 protocol signal
SYMBOL RATE
: Symbol rate used for the primary channel
TX LVL REDUCTION : 0 (Fixed)
ERR ABCODE
: Code output by the modem when an error occurred (Not used in the field)
ERR SECTXB
: Transmit status of the modem when an error occurred (Not used in the
field)
ERR SECRXB
: Received status of the modem when an error occurred (Not used in the
field)
RX/TX
: Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTS
If no service errors have occurred in the past, the above report will not be output.
NOTE
3-65
MultiPASS C530/C560 Chapter 3: Maintenance & Service
a-3) Service activity report (sending/receiving)
Figure 3-32 Service Error Tx Report
Header
TX/RX NO
CONNECTION TEL
(OTHER PARTY)
SUBADDRESS
CONNECTION ID
START TIME
USAGE TIME
PAGES
: OK, NG messages
: Indicates four digits of the transaction number
: Number sent from the other party or number dialled
(lower 20 digits)
: Subaddress number sent from the other party
: ID sent from the other party, if the other party is a Canon fax
: Communication start date and time (on 24-hour display)
: Communication time (in minutes and seconds)
: Number of pages for which transmission was complete
(For details, see User’s manual)
RESULT
: “NG” display with number of pages for which transmission was
fault, and service error code
MAKER CODE
: Maker code (For details, see Chapter 4: 4. MAKER-CODE on
page 4-7)
[1000 1000] Indicates a Canon fax
lower nibble
upper nibble
RCV V.8 FRAME
: Received V.8 protocol signal
SYMBOL RATE
: Symbol rate used for the primary channel
TX LVL REDUCTION : 0 (Fixed)
ERR ABCODE
: Code output by the modem when an error occurred (Not used in the field)
ERR SECTXB
: Transmit status of the modem when an error occurred (Not used in the
field)
ERR SECRXB
: Received status of the modem when an error occurred (Not used in the
field)
RX/TX
: Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTS
The V.8/V.34-related items (RCV V.8 FRAME to ERR SECRXB) are not printed on the
Notmal G3 Service Activity Report.
NOTE
3-66
MultiPASS C530/C560 Chapter 3: Maintenance & Service
Figure 3-33 Service Error Activity Report (receiving)
Header
TX/RX NO
CONNECTION TEL
(OTHER PARTY)
SUBADDRESS
CONNECTION ID
START TIME
USAGE TIME
PAGES
: OK, NG messages
: Indicates four digits of the transaction number
: Number sent from the other party or number dialled
(lower 20 digits)
: Subaddress number sent from the other party
: ID sent from the other party, if the other party is a Canon fax
: Communication start date time (on 24-hour display)
: Communication time (in minutes and seconds)
: Number of pages for which transmission was complete
(For details, see User’s manual)
RESULT
: “NG” display with number of pages for which
transmission was fault, and service error code
MAKER CODE
: Maker code (For details, see Chapter 4: 4. MAKER-CODE on
page 4-7)
[1000 1000]
Indicates a Canon fax
lower nibble
upper nibble
RCV V.8 FRAME
: Received V.8 protocol signal
SYMBOL RATE
: Symbol rate used for the primary channel
DATA RATE
: Transmission speed used for the primary channel
TX LVL REDUCTION : 0 (Fixed)
ERR ABCODE
: Code output by the modem when an error occurred (Not used in the field)
ERR SECTXB
: Transmit status of the modem when an error occurred
(Not used in the field)
ERR SECRXB
: Receive status of the modem when an error occurred
(Not used in the field)
RX/TX
: Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTS
The V.8/V.34-related items (RCV V.8 FRAME to ERR SECRXB) are not printed on the
Normal G3 Service Activity Report.
NOTE
3-67
MultiPASS C530/C560 Chapter 3: Maintenance & Service
8. WIRING DIAGRAM
8.1 Wiring Diagram
Doument
feed
motor
Carriage
motor
1---4
J10
SW1
J50
1----23
1-------32
J3
PS1
Paper
Edge
Sensor
PS2
Pick up
roller
Sensor
1-------29
J6
1----------23
J1
1--5
J10
NCU board
J2
1---6
MODULAR
Jack board
J5
J1
Hand set
Extention phone
Telephone line
J2
1--5
1--2
J4
MODEM board
Centronics
cable
M
Ink detect
Sensor
J7
1---6
Home
position
sensor
Document
Edge
Sensor
1----13
J9
SPCNT board
J6
1-------29
Operation
Panel
1----12
J31
AC120V
Carriage
BJ
Cartridge ribbon
cable
Flat
cable
J2
1---------------36
1---4
J38
Flat
cable
J4
1---5 1---4
J1
Power
supply
unit
Document
Sensor
M
1--5
J33
Speaker
1--2
J5
M
Color Contact Sensor
Figure 3-34 Wiring Diagram
3-68
Paper feed
Motor
Host
(PC)
MultiPASS C530/C560 Chapter 3: Maintenance & Service
8.2 Connector Locations and Signal Descriptions
SCNT board (J1) ← → Ink detect sensor
J1
1
2
3
4
→
←
→
—
sensor
—
—
—
—
Signal name
VZAN
PTR
VLED
DGND
Description
Sensor drive signal
Sensor output signal
Sensor LED drive voltage
Ground
SPCNT board (J2) ← → to Host parallel interface
J2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
Host
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
Signal name
STB*
DATA0
DATA1
DATA2
DATA3
DATA4
DATA5
DATA6
DATA7
ACK*
BUSY
PERR
SELECT
ATFD*
DGND
DGND
—
+5.0V
GND
GND
GND
GND
GND
GND
GND
GND
GND
GND
GND
GND
INIT*
FALT*
GND
—
+5.0V*2
SELECTIN*
3-69
Description
STROBE*1
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
*2
*3
P.E.*4
SELECT*5
AUTO FEED XT*6
Ground
Ground
Not used
Power ON signal
STROBE -RET
DATA1 -RET
DATA2 -RET
DATA3 -RET
DATA4 -RET
DATA5 -RET
DATA6 -RET
DATA7 -RET
DATA8 -RET
ACKNLG -RET
BUSY -RET
P.E. -RET
*7
Printer interrupt signal
Ground
Not used
Peripheral power
-SLCT IN
MultiPASS C530/C560 Chapter 3: Maintenance & Service
*1 Data transmission syncronizing signal (Forward direction)
*2 Data transmission syncronizing signal (Reverse direction)
*3 Data reception completion signal (Forward direction)
*4 Data transmission direction change response signal
*5 Extension request response signal
*6 Data reception completion signal (Reverse direction)
*7 Data transmission direction change request signal
SPCNT board (J3) ← → Carriage ribbon cable ass'y
J1
1
2
3
4
5
6
7
8
9
10
11
—
—
→
←
→
→
→
—
←
→
←
1
2
3
4
5
6
7
8
9
10
11
Cable
VHG
VHG
HT0
HT1
HVH
HVH
W-HT
INKS1
TOP
DIODEA
ID0
12
←
12
ID1
13
←
13
INKS2
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
—
→
→
→
→
→
→
→
→
→
→
→
→
→
→
←
←
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
HVss
HENB0(Y)
Even ENB
HENB1(M)
HENB3(B)
Odd ENB
BENB0
BENB1
BENB2
HVdd
HCLOCK
HLATCH
HRES
HENB2(C)
HDATA
DIODEK
HPO
31
32
—
→
31
32
HPG
HPA
3-70
Signal name
Description
GND for head drive voltage HVH
GND for head drive voltage HVH
Driver signal for temperature control heater
Driver signal for temperature control heater
Head drive voltage
Head drive voltage
Driver signal for sub heater
Not used
Detection signal for rank resistance
Head temperature sensor’s (diode) anode
BJ cartridge detected and recognition signal
(See page 2-21)
BJ cartridge detected and recognition signal
(See page 2-21)
BJ cartridge detected and recognition signal
(See page 2-21)
GND for logic drive voltage HVDD
Heat enable
Even nozzles’ heat enable
Heat enable
Heat enable
Odd nozzles’ heat enable
Block enable signal 0
Block enable signal 1
Block enable signal 2
Logic drive voltage (+5 V)
Printing data’s transfer signal
Timing signal for printing data to the latch
Latch’s reset signal
Heat enable
Printing data
Head temperature sensor’s (diode) cathode
Home position sensor signal
(H:Home position, L:No home position
GND for home position sensor
Home position sensor drive voltage
MultiPASS C530/C560 Chapter 3: Maintenance & Service
SPCNT board (J4) ← → Paper feed motor
J4
1
2
3
4
5
→
→
→
→
→
motor
—
—
—
—
—
Signal name
LFB*
LFA*
VM
LFA
LFB
Description
Phase -B
Phase -A
Motor drive voltage (+24V)
Phase A
Phase B
SPCNT board (J5) ← → Speaker
J5
1
2
→
→
speaker
—
—
Signal name
SPV01
SPV02
Description
Speaker drive
Speaker drive
SPCNT board (J6) ← → MODEM board (J6)
J6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
—
—
—
—
—
—
—
—
—
—
—
—
—
—
→
→
→
→
→
→
→
—
—
→
←
—
→
→
→
—
J6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
2
23
24
25
26
27
28
29
30
Signal name
DGND
SA5
SA4
SA3
SA2
SA1
SD7
SD6
SD5
SD4
SD3
SD2
SD1
SD0
XMODCS
XIORD
XIOWR
XMODINT
XMODRST
+5V
+3.3V
DGND
AGND
+12V
MONI
AGND
CNGFC
PBLVL
CMLD
N.C.
3-71
Description
Ground
Address bus
Address bus
Address bus
Address bus
Address bus
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
Data bus
MODEM chip select signal
MODEM I/O read signal
MODEM I/O write signal
MODEM interrupt signal
MODEM reset signal
Logic drive voltage
Logic drive voltage
Ground
Ground
OP amp drive voltage
Telephone line input signal
Ground
CNG detection signal
PB level control signal
CML relay control signal
Not used
MultiPASS C530/C560 Chapter 3: Maintenance & Service
SPCNT board (J9) ← → Operation panel unit (J1)
J9
1
2
3
4
5
6
7
8
9
10
11
12
13
—
←
←
←
←
←
←
→
→
→
→
→
→
J1
13
12
11
10
9
8
7
6
5
4
3
2
1
Signal name
DGND
KI00
KI01
KI02
KI03
KI04
KI05
RS
SOD
ECLK
CLK374
+5V
+5V
Description
Ground
Key sense signal
Key sense signal
Key sense signal
Key sense signal
Key sense signal
Key sense signal
LCD control signal
LCD and LED serial data signal
LCD write signal
Clock signal
Logic drive voltage
Logic drive voltage
SPCNT board (J10) ← → Document feed motor
J10
1
2
3
4
→
→
→
→
motor
—
—
—
—
Signal name
RAO
RAO*
RBO
RBO*
Description
Phase A
Phase -A
Phase B
Phase -B
SPCNT board (J31) ← → Contact sensor
J31
1
2
3
4
5
6
7
8
9
10
11
12
→
→
→
→
→
—
→
—
—
→
—
←
CS
—
—
—
—
—
—
—
—
—
—
—
—
Signal name
VLED
B LEDGND
G LEDGND
R LEDGND
CSCLK
GND
SH
GND
NN
CS5V
GND
VIN
3-72
Description
IC drive voltage
Blue LED control signal
Green LED control signal
Red LED control signal
Contact sensor enable signal
Frame ground
Line reset signal
Ground
Dark level clamp
Logic drive voltage
Ground
Analog image data
MultiPASS C530/C560 Chapter 3: Maintenance & Service
SPCNT board (J33) ← → Power supply unit (CN101)
J33
1
2
3
4
5
←
←
—
←
—
CN101
1
2
3
4
5
Signal name
+3.3V
+5V
GND
+24V
GND
Description
Logic drive voltage
Logic drive voltage
Ground
Motor drive voltage
Ground
SPCNT board (J38) ← → Carriage motor
J1
1
2
3
4
→
→
→
→
motor
—
—
—
—
Signal name
CRA
CRA*
CRB
CRB*
Description
Phase A
Phase -A
Phase B
Phase -B
SPCNT board (J50) ← → NCU board (J1)
J50
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
—
←
←
←
—
—
—
←
←
←
←
—
→
→
→
→
→
—
—
→
→
→
—
J1
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Signal name
DGND
BIT3
BIT2
BIT1
LPL2
LPL1
HOOK2
HOOK1
CIOR
CI2
CI1
LPRD
DCD
CMLD
HRD
PRD
SRD
VHGND
N.C.
VH
+3.3V
+3.3V
DGND
3-73
Description
Ground
for future use
for future use
for future use
Not used
Not used
Not used
Off hook detection signal
CIOR signal 1
CI detection signal 2
CI detection signal 1
Not used
DC relay control signal
CML relay control signal
H relay control signal
P relay control signal
S relay control signal
Ground
Not used
+24V DC
Logic drive voltage
Logic drive voltage
Ground
MultiPASS C530/C560 Chapter 3: Maintenance & Service
MODEM board (J7) ← → NCU board (J2)
J7
1
2
3
4
5
6
—
→
→
—
→
←
J2
6
5
4
3
2
1
Signal name
AGND
+12VA
+12VA
AIN
TX
RX
Description
Ground
Sensor LED drive voltage
Sensor LED drive voltage
Line monitor signal
Telephone line transmision signal
Telephone line reception signal
NCU board (J10) ← → Modular board (J2)
J10
1
2
3
4
5
—
—
—
—
—
J2
5
4
3
2
1
Signal name
L1
L2
—
T11
T12
Description
Line for extension telephone
Line for extension telephone
Not used
Telephone line
Telephone line
Modular board (J1) ← → to Extension telephone or Telephone line
J1
1
2
3
4
5
6
—
—
—
—
—
—
EXT. Tel
—
—
—
—
—
—
Signal name
L2
L1
T2
T1
CT2
CT1
3-74
Description
Telephone line
Telephone line
Line for telephone
Line for telephone
Line for extension telephone
Line for extension telephone
MultiPASS C530/C560 Chapter 4: Appendix
1. INSTALLATION
REFERENCE
This machine has been designed for user installation. Therefore, this manual contains
only an outline description of the procedures. For details of the installation, see the
USER'S GUIDE.
1.1 Setting up
• Choosing a Location for Your MultiPASS
• Do you have everything?
Check that nothing is missing when the unit is unpacked.
• Removing shipping materials
Peel off all strips of tape from the unit. Don't forget to remove the protective sheet from the separation
roller, in the scanner section.
• Assembling your MultiPASS
Install the accessories, Document Support, Document Tray, etc.
• Making connections
Connect the Telephone line, Extension phone or Answering machine or Data Modem, Parallel cable (for
PC).
• Powering up
Connect the power cord and check that power is supplied.
• Installing the BJ cartridge
Unseal the BJ cartridge, and load it into the machine. The instructions for this operation are written on
the printer cover.
• Loading paper
Set paper in the auto sheet feeder, in PAPER SIZE under PRINTER SETTINGS, set the size of paper
that is to be used.
• Setting the TEL LINE TYPE
Choose the setting the matched the type of line being used.
• Entering user information
Enter user information, such as DATE & TIME, UNIT TELEPHONE #, UNIT NAME.etc.
1.2 Checking Operations
• Copy operation
Make a copy, and check that the operation is normal.
• Communication test
Transmit to, and receive from other facsimiles, and check that images are sent normally for transmission,
and are printed normally for reception.
What to do when trouble occurs
Very rarely, during use, the display may go out, all the buttons may stop working, or
some other trouble may occur because of strong electrical noise or a large amount of
static. If such trouble occurs, initialize the RAM. During installation, we recommend
that you perform the all clear operation after the power on. Refer to NOTE: "All clear"
when nothing works on Page 1-61.
4-1
MultiPASS C530/C560 Chapter 4: Appendix
2. USER DATA FLOW
2.1 USER DATA FLOW (by Operation Panel)
Press the Function button, then press the Data Registration button.
Function button + Data Registration button
DATA REGISTRATION
1. USER SETTINGS
DATE & TIME
UNIT TELEPHONE #
UNIT NAME
TX TERMINAL ID
TELEPHONE # MARK
SCAN CONTRAST
OFF HOOK ALARM
VOLUME CONTROL
TTI POSTION
FAX
TEL
STANDARD
DARKER
LIGHTER
ON
OFF
CALLING VOLUME
KEYPAD VOLUME
ALARM VOLUME
LINE MONITOR VOL
TEL LINE TYPE
TOUCH TONE
ROTARY PULSE
Figure 4-1 User Menu Settings (1/4)
4-2
OUTSIDE IMAGE
INSIDE IMAGE
1
2
3
0
1
2
3
0
1
2
3
0
1
2
3
MultiPASS C530/C560 Chapter 4: Appendix
2. REPORT SETTINGS
TX REPORT
PRINT ERROR ONLY
RX REPORT
ACTIVITY REPORT
PRINT WITH IMAGE
OUTPUT YES
PRINT WITH IMAGE
OUTPUT NO
PRINT ERROR ONLY
OUTPUT YES
OUTPUT NO
AUTO PRINT
ON
OFF
ON
OFF
ON
OFF
3. TX SETTINGS
ECM TX
MID PAUSE SET
AUTO REDIAL
TIME OUT
ON
OFF
02 SEC. (01~15 SEC.)
ON
REDIAL TIMES
OFF
REDIAL INTERVAL
ON
OFF
02 TIMES (01~10 TIMES)
02 MIN. (02~99 MIN.)
4. RX SETTINGS
ECM RX
RX MODE
ON
OFF
FAX ONLY MODE
DRPD
NORMAL RING
DOUBLE RING
SHORT-SHORT-LONG
SHORT-LONG-SHORT
OTHER RING TYPE
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
Figure 4-2 User Menu Settings (2/4)
4-3
MultiPASS C530/C560 Chapter 4: Appendix
FAX/TEL AUTO SW
INCOMING RING
MAN/AUTO SWITCH
RING START TIME
F/T RING TIME
DEFAULT ACTION
06 SEC. (00~30 SEC.)
015 SEC. (015~300 SEC.)
RECEIVE
DISCONNECT
OFF
ON
02 TIMES (01~99 TIMES)
OFF
ON
15 SEC. (01~99 SEC.)
REMOTE RX
ON
OFF
MEMORY RX
ON
OFF
COLOR RX
ON
OFF
25 (00~99)
5. PRINTER SETTINGS
RX REDUCTION
PAPER SIZE
ECONOMY PRT
COLOR COPY MEDIA
BOTTOM MARGIN
ON
REDUCE DIMENSION
OFF
LTR
LGL
A4
OFF
ON
PLAIN PAPER
HIGH RES. PAPER
NORMAL
SMALLER
Figure 4-3 User Menu Settings (3/4)
4-4
VERTICAL ONLY
HORIZ & VERTICAL
MultiPASS C530/C560 Chapter 4: Appendix
6. SYSTEM SETTINGS
DATE SETUP
DISPLAY LANGUAGE
TX START SPEED
RX START SPEED
TEL REGISTRATION
MM/DD/YYYY
DD/MM/YYYY
YYYY MM/DD
ENGLISH
FRENCH
SPANISH
33600 bps (MultiPASS C560)
14400 bps
9600 bps
7200 bps
4800 bps
2400 bps
33600 bps (MultiPASS C560)
14400 bps
9600 bps
7200 bps
4800 bps
2400 bps
1-TOUCH SPD DIAL
01~12
CODED SPEED DIAL
✽00~✽99
GROUP DIAL
01~12
or
✽00~✽99
14400 bps (MultiPASS C530)
9600 bps
7200 bps
4800 bps
2400 bps
14400 bps (MultiPASS C530)
9600 bps
7200 bps
4800 bps
2400 bps
TELEPONE NUMBER
NAME
TELEPHONE NUMBER
NAME
Figure 4-4 User Menu Settings (4/4)
2.2 User Data Flow (by MultiPASS Desktop Manager)
Please see the MultiPASS Desktop Manager for Windows User’s Guide.
4-5
MultiPASS C530/C560 Chapter 4: Appendix
2.2 Memory Reference Function Flow
Function button + Memory Reference button
DOC. MEMORY LIST
PRINT DOCUMENT
DELETE DOCUMENT
FILE PRINT
SET
PRINTING DOC. MEMORY LIST
TX/RX No. XXXX
TX/RX No. XXXX
SET
PRINTING FILE
Figure 4-5 Memory Reference Function Flow
4-6
Figure 4-6 Maker Code
4-7
1010
1011
1100
A
B
C
1111
1001
9
F
1000
8
1101
0111
7
1110
0110
6
E
0101
5
D
0100
4
0010
2
0011
0001
1
3
0000
0
Hexadecimal
notation
Binary
notation
Upper nibble
0001
0000
MURATA
OKURA
LOGIC
SYSTEM
INTER.
NEC
MITSUBISHI
IWASAKI
(DEX)
TOSHIBA
0010
2
ANRITSU
MASTER
NET
1
0
Hexadecimal notation
Binary notation
Lower nibble
0011
3
0101
5
HITACHI
TELECOM
TECH.
OMRON
HITACHI
CASIO
MITA
0110
6
: National organization
SONY
RICHO
JRC
OKI
KONICA
0100
4
0111
7
: NTT
HITACHI
SOFT WARE
TOYO
FUJIXEROX
Canon
1000
8
A
KUONI
NITTSUKO
FUJITSU
SANYO
BROTHER
1010
: KDD
1001
9
1011
B
TEC
SILVER
MATSUSHITA
COMMUNICATION
IBM
JAPAN
TAMURA
PANASONIC
(MATSUSHITA)
1110
E
SHARP
1101
D
MATSUSHITA
ELECTRIC
1100
C
1111
F
MultiPASS C530/C560 Chapter 4: Appendix
3. MAKER-CODE
The 1-byte maker code displayed on the error dump list corresponds to the list of makers shown on the
following page.
For a sample of a dump list containing maker codes, see pages 3-61 ~ 3-63.
REFERENCE
MultiPASS C530/C560 Chapter 4: Appendix
This page intentionally left blank.
4-8
MultiPASS C530/C560 INDEX
Carriage motor ••••••••••••••••••••••••••••• 1-26
2-12
2-25
3-25
3-68
Carriage ribbon cable•••••••••••••••••••••• 1-49
CIE •••••••••••••••••••••••••••••••••••••••••••• 1-3
2-70
CIELAB •••••••••••••••••••••••••••••••••••••• 1-3
2-70
Cleaning •••••••••••••••••••••••••••••••••••• 1-38
2-14
Color communication ••••••••••••••••••••••• 1-3
2-69
Color copy•••••••••••••••••••••••••••••••••••• 1-9
Color scanning ability ••••••••••••••••••••• 2-64
Communications specifications •••••••••••• 1-2
Component block diagram •••••••••••••••• 2-25
Contact sensor ••••••••••••••••••••••••••••••• 1-4
2-4
2-29
2-31
2-33
3-1
3-4
Cover opener ••••••••••••••••••••••••••••••• 1-51
3-3
CPU ••••••••••••••••••••••••••••••••••••••••• 2-26
CS LED lights-on duration adjustment
•••••••••••••••••••••••••••••••••••••••••••••• 1-55
1-59
3-6
INDEX
#
#1 SSSW (Service soft switch settings)
••••••••••••••••••••••••••••••••••••••••••••••
#2 MENU (MENU switch settings)
••••••••••••••••••••••••••••••••••••••••••••••
#3 NUMERIC param (NUMERIC
parameter settings) ••••••••••••••••••••••••
#4 NCU (NCU settings)•••••••••••••••••••
#5 TYPE (TYPE setting) •••••••••••••••••
#6 GENESIS (UHQ function
settings) •••••••••••••••••••••••••••••••••••••
#7 PRINTER (printer function
setting) ••••••••••••••••••••••••••••••••••••••
#8 CLEAR (data initialization mode)
••••••••••••••••••••••••••••••••••••••••••••••
#9 ROM (ROM management) ••••••••••••
3-29
3-29
3-29
3-29
3-29
3-29
3-29
3-30
3-30
A
ADF capacity •••••••••••••••••••••••••••••••• 1-4
Adjustment items •••••••••••••••••••••••••••• 3-2
All clear •••••••••••••••••••••••••••••••••••• 1-61
3-37
Answering machine connection •••••••••• 1-10
2-35
Auto dialing •••••••••••••••••••••••••••••••• 1-10
Automatic document feeder (ADF) •••••••• 1-4
2-3
Automatic sheet feeder (ASF) •••••••••••••• 1-6
2-6
B
BJ cartridge •••••••••••••••••••••••••••••••••• 1-6
1-19
1-34
1-62
2-18
3-1
BJ cartridge container ••••••••••••••••••••• 1-41
1-43
BJ head ••••••••••••••••••••••••••••••••••••••• 1-6
2-21
Broadcast transmission •••••••••••••••••••• 1-10
D
Data-related precautions •••••••••••••••••• 1-53
DCT••••••••••••••••••••••••••••••••••••••••• 2-71
2-73
Delay transmission •••••••••••••••••••••••• 1-10
Direct mail prevention••••••••••••••••••••• 1-11
Document detection ••••••••••••••••••••••••• 2-2
2-3
Document edge sensor (DES) •••••••••••••• 2-2
2-3
2-25
3-53
3-68
Document eject roller ••••••••••••••••••••• 1-24
2-1
C
Capping ••••••••••••••••••••••••••••••••••••• 2-14
Carriage •••••••••••••••••••••••••••••••••••• 2-12
1
MultiPASS C530/C560 INDEX
3-68
Document feed lever •••••••••••••••••••••••• 2-4
2-5
Document feed motor ••••••••••••••••••••• 1-25
2-1
3-68
Document feed roller •••••••••••••••••••••• 1-24
2-1
Document feed section •••••••••••••••••••••• 2-3
Document jam ••••••••••••••••••••••••••••••• 2-5
Document sensor (DS) •••••••••••••••••••••• 2-2
2-4
2-25
3-68
Document stopper ••••••••••••••••••••••••••• 2-4
DRAM •••••••••••••••••••••••••••••••••••••• 1-54
2-27
2-28
DRAM test ••••••••••••••••••••••••••••••••• 3-46
E
Echo countermeasure settings ••••••••••••
Electric shock ••••••••••••••••••••••••••••••
Error codes •••••••••••••••••••••••••••••••••
Error code countermeasures ••••••••••••••
ERROR CODE LIST ••••••••••••••••••••••
Error message ••••••••••••••••••••••••••••••
Errors not shown on the display ••••••••••
External view ••••••••••••••••••••••••••••••
I
Image data backup ••••••••••••••••••••••••• 1-11
Image processing function •••••••••••••••• 2-27
Ink absorber •••••••••••••••••••••••••••••••• 1-25
1-57
2-12
3-22
Ink cartridge •••••••••••••••••••••••••••••••••• 1-6
1-19
1-45
Ink empty detection ••••••••••••••••••••••• 2-16
Ink detect sensor ••••••••••••••••••••••••••••• 2-2
2-12
2-16
2-25
3-19
3-68
Installation ••••••••••••••••••••••••••••••••••• 4-1
IPA •••••••••••••••••••••••••••••••••••••••••••• 3-3
3-4
3-16
1-26
3-16
3-16
3-18
3-11
3-24
1-12
J
JBIG •••••••••••••••••••••••••••••••••••••••••• 1-2
2-50
Jumper plug •••••••••••••••••••••••••••••••• 1-55
JPEG •••••••••••••••••••••••••••••••••••••••••• 1-2
1-3
2-69
F
FAX/TEL switching ••••••••••••••••••••••• 1-10
2-34
G
G3 reception image signal flow •••••••••• 2-30
G3 signal transmission test ••••••••••••••• 3-50
G3 transmission image signal flow •••••• 2-29
General specifications ••••••••••••••••••••••• 1-2
L
Lab •••••••••••••••••••••••••••••••••••••••••••• 1-3
2-70
Lithium battery •••••••••••••••••••••••••••• 1-11
1-24
1-27
1-53
1-55
3-14
H
High temperature parts •••••••••••••••••••• 1-26
Home position sensor ••••••••••••••••••••••• 2-2
2-12
2-25
3-12
3-68
Huffman coding•••••••••••••••••••••••••••• 2-73
M
Maintenance jet •••••••••••••••••••••••••••• 1-62
Maker code ••••••••••••••••••••••••••••••••••• 4-7
MCU •••••••••••••••••••••••••••••••••••••••• 2-70
2-73
Memory clear list •••••••••••••••••••••••••• 1-11
3-59
Modem and NCU tests •••••••••••••••••••• 3-49
2
MultiPASS C530/C560 INDEX
MODEM IC •••••••••••••••••••••••••••••••• 2-27
MPU (Micro processor unit) •••••••••••••• 2-26
2-28
MultiPASS function ••••••••••••••••••••••• 2-66
R
Reception image data•••••••••••••••••••••• 1-54
Recommended paper •••••••••••••••••••••••• 1-6
Remote reception •••••••••••••••••••••••••• 1-10
ROM •••••••••••••••••••••••••••••••••••••••• 2-25
2-27
2-28
ROM-version display•••••••••••••••••••••• 3-58
N
NCU board ••••••••••••••••••••••••••••••••••• 2-2
2-25
3-68
3-73
3-74
NL equalizer ••••••••••••••••••••••••••••••• 3-17
S
Scanner section •••••••••••••••••••••••••••••• 2-3
Scanner specifications ••••••••••••••••••••••• 1-4
Scanning problem ••••••••••••••••••••••••• 3-27
Scanning range ••••••••••••••••••••••••••••••• 1-5
SPCNT board •••••••••••••••••••••••••••••• 1-24
1-50
1-60
2-2
2-25
3-68
Sensor tests ••••••••••••••••••••••••••••••••• 3-53
Separation guide ••••••••••••••••••••••••••••• 2-4
Separation roller ••••••••••••••••••••••••••••• 2-4
3-4
Service data •••••••••••••••••••••••••••••••• 3-29
Service error codes •••••••••••••••••••••••• 3-18
Service report •••••••••••••••••••••••••••••• 3-58
Sub-sampling •••••••••••••••••••••••••••••••• 1-3
2-70
2-73
Speaker ••••••••••••••••••••••••••••••••••••• 2-25
3-24
Spur ••••••••••••••••••••••••••••••••••••••••• 1-49
2-7
SRAM •••••••••••••••••••••••••••••••••••••• 1-53
2-27
System controller •••••••••••••••••••••••••• 2-26
2-27
System control section •••••••••••••••••••• 2-26
System data list •••••••••••••••••••••••••••• 3-61
System dump list •••••••••••••••••••••••••• 3-63
O
OPCNT board •••••••••••••••••••••••••••••••• 2-2
Operation panel •••••••••••••••••••••••••••• 1-14
Operation panel tests •••••••••••••••••••••• 3-55
Operation panel unit ••••••••••••••••••••••• 2-25
3-68
P
Paper edge sensor (PES) •••••••••••••••••••• 2-2
2-7
Paper feed error detection ••••••••••••••••• 2-10
Paper supply mechanism •••••••••••••••••••• 2-6
Paper thickness adjustment lever ••••••••• 2-12
PC registration function ••••••••••••••••••• 1-53
Pick-up roller sensor •••••••••••••••••••••••• 2-2
2-25
3-53
3-68
Platen ••••••••••••••••••••••••••••••••••••••••• 3-1
3-4
Polling reception ••••••••••••••••••••••••••• 1-10
Power supply unit•••••••••••••••••••••••••• 1-24
2-2
3-68
PRINT CNT (printer counter) •••••••••••• 3-63
Print test •••••••••••••••••••••••••••••••••••• 3-47
Printer section •••••••••••••••••••••••••••••• 2-11
Printer specifications •••••••••••••••••••••••• 1-6
Printing problem ••••••••••••••••••••••••••• 3-25
Printing range •••••••••••••••••••••••••••••••• 1-7
1-8
T
Test mode •••••••••••••••••••••••••••••••••• 3-44
Transmission level (ATT) ••••••••••••••••• 3-16
3-32
Troubleshooting Index •••••••••••••••••••• 3-10
Q
Quantification •••••••••••••••••••••••••••••• 2-70
2-73
3
MultiPASS C530/C560 INDEX
U
User data flow•••••••••••••••••••••••••••••••• 4-2
User error codes ••••••••••••••••••••••••••• 3-18
User report ••••••••••••••••••••••••••••••••• 3-58
V
V.8/V.34 •••••••••••••••••••••••••••••••••••••• 1-2
2-36
3-51
W
Wiring diagram •••••••••••••••••••••••••••• 3-68
4