Epson PriorityFAX 3000 Specifications

PriorityFax™ 3000 Update Notice
Following is some additional information not covered in your PriorityFax
Owner ‘S Manual.
p. 2-2
When a Fax Back Message cannot be sent or you do not lift the
handset after hearing the ring, the fax machine automatically
prints a communication error report even if the document is
sent.
p. 2-13
The PriorityFax can receive documents automatically when the
date and time are displayed and when delayed sending or polling
is waiting.
p. 2-19
In Step 5, the display can show only the last 15 entered.
p. 2-26
The PriorityFax can receive and store a document of 28 pages (or
less depending upon the density of type in the document) only
when there is no document stored in its memory already.
p. 4-2
You should register your name and fax number before sending
the fax back message. (If you have not registered your number as
described in Chapter 2, the machine does not allow pressing 0
button and beeps.)
p. 4-9
In Step 6, press the l cursor key followed by the group number
from 1 to 5 to which you wish to send the document.
p. 4-14
In Step 4, 00 turns off the feature.
p. 4-15
Sending with the Confidential Mail Box is possible only with
transmission to Epson PriorityFax with this feature.
p. 4-31
In Step 6, use the keypad to select the day and time to poll
p. 4-32
In Step 6, use the keypad to select the day and time to poll.
In Step 7, press SET. Press the * cursor key followed by the group
number from to 5 that you wish to poll.
p. 4-33
When you want to send the document from memory, follow
these steps after step 6:
Press SET. You see the following display:
DELAY SEND
DOCUMENT
Use the * or # key to select the delayed memory sending
option. The following display appears:
DELAY SEND
MEMORY
Press SET twice. Dial the fax number.
You return to Step 8 and follow those steps.
p. 4-35
In Step 9, use the keypad to select the day and time to poll. Press
SET once to set the day and time to poll.
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict
accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type
tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential
installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interference to radio and television reception, which can be determined by turning the equipment off and on,
you are encouraged to try to correct the interference by one or more of the followings measures:
• Reorient the receiving antenna
• Relocate the equipment respect to the receiver
• Move equipment away from the receiver
l
Plug the equipment into a different outlet so that the equipment and receiver are on different branch circuits.
If necessary, consult your dealer or an experienced radio/television technician for additional suggestions. You may find the
following booklet prepared by the Federal Communications Commission helpful:
"Television Interference Handbook.”
This booklet is available from the U.S. Government Printing Office, washington, DC 20402. Stock No. 004-00-00450-7.
IMPORTANT NOTICE: DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this
manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any
indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages,
so this exclusion may not apply to you.
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Epson America, Inc. No patent liability is assumed with respect to the use of information contained herein. While every
precaution has been taken in the preparation of this publication, Epson America assumes no responsibility for error or
omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein. Further,
this publication and the features described herein are subject to change without notice.
TRADEMARKS
Epson is a registered trademark of Seiko Epson Corporation.
Copyright © 1989 by Epson America, Inc.
Torrance, California
4000003
IMPORTANT SAFETY INSTRUCTIONS
1.
Read all of these instructions and save them for later reference.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
4.
Do not use this product near water.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the
5.
product.
6.
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of
the product and to protect it from overheating, these openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be
placed near or over a radiator or heat register. This product should not be placed in a built in installation unless proper
ventilation is provided.
7.
This product should be operated from the type of power source indicated on the marking label. If you are not sure of
the type of power available, consult your dealer or local power company.
8.
This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will
only fit into a grounding type power outlet. This is a safety feature If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding type plug.
9.
Do not locate this product where the cord will be walked on.
10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged
into the extension cord do not exceed the extension cord ampere rating. Also, make’sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
11. Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. Except as specifically explained in the User’s Manual, do not attempt to service this product yourself. Opening or
removing those covers that are marled “Do Not Remove” may expose you to dangerous voltage points or other risks.
Refer all servicing in those compartments to service personnel.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following
conditions:
A. when the power cord or plug is damaged or frayed.
B.
If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls
that are covered by the operating instructions, since improper adjustment of other controls may result in damage
and wig often require extensive work by a qualified technician to restore the product to normal operation.
E.
If the product has been dropped or the cabinet has been damaged.
F.
If the product exhibits a distinct change in performance, indicating a need for service.
iii
TELEPHONE INFORMATION
is equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among
other information, the FCC Registration number and Ringer Equivalence Number (REN) for this equipment. You must,
upon request, provide this information to your telephone company.
Ask your telephone company or installer to install the jack suitable for your device if such is available.
The REN is useful to determine the quantity of devices you may connect to your telephone and still have those devices
ring when your telephone number is called. In most, but not all, areas, the sum of the RENs of all devices connected to one
line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the
REN, you should contact your local telephone company to determine the maximum REN for you calling area.
If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. But if advance notice isn't practical, you will be notified as soon as
possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
If you experience trouble with this telephone equipment, please contact the manufacture's authorized service agency for
information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the
network until the problem has been corrected or unit you are sure that the equipment is not malfunctioning.
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing,
modifying, or installing the equipment.
This equipment may not be used on coin service provided by the telephone company nor connected to party lines.
Hearing Aid Compatibility
The telephone with this equipment is hearing aid compatible.
When Programming Emergency Number and/or Making Test Calls to Emergency Numbers:
1.
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2
Call only in the off-peak hours, such as early morning or late evenings.
iv
Contents
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
2
3
1 Setting Up the PriorityFax
Unpacking the Fax Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-1
Choosing a Place for the Fax Machine.. . . . . . . . . . . . . . . . . . . . . . 1-2
Assembling the Fax Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-2
Connecting the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-3
Connecting the Fax Machine to the Telephone Line.. . . . . . . 1-3
Installing the Output Tray and Paper Rest.. . . . . . . . . . . . . . . l-5
Attaching the Quick Reference Sticker . . . . . . . . . . . . . . . . . . . 1-9
Plugging in the Fax Machine.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-10
Inserting the Recording Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . l-10
R e l o a d i n g p a p e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Running a Copy Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
2 Using the PriorityFax
The Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-l
The Top Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
The Back Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Sending a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Document sending cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Automatic Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Document Sending Enhancements . . . . . . . . . . . . . . . . . . . . . . 2-7
Sending Documents More Than Five Pages Long. . . . . . . . . 2-12
Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Automatic Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Basic Customizing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Setting the Date and Time.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Registering Your Number and Name . . . . . . . . . . . . . . . . . . . 2-15
One-touch and Speed Dial Faxing . . . . . . . . . . . . . . . . . . . . . . 2-18
Erasing Numbers and Names. . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
The Add Paper Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Activity Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Automatic Sending and Manual Sending . . . . . . . . . . . . . . . . . . . 2-28
Automatic Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Manual Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
V
PriorityFax 3000 Manual
3 Using the PriorityFax as a Telephone
The Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-l
The Top Control Panel . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . 3-l
The Back Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Adjusting the Handset Volume and Ringer Switches.. . . . . . . . . 3-4
using standard Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
using Manual Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
One-touch Telephone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Registering One-touch Telephone Numbers . . . . . . . . . . . . . . 3-7
Using One-touch Telephone Dialing . . . . . . . . . . . . . . . . . . . . . 3-9
4 Using the PriorityFax Advanced Features
Fax Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Setting the Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Setting the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Setting the Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Setting the Transmission Verification. . . . . . . . . . . . . . . . . . : . . . . . 4-5
Changing Automatic Redial Settings. . . . . . . . . . . . . . . . . . . . . . . . 4-7
Using Broadcasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Sending to Group 2 Fax Machines.. . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Using the Message Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Erasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Activating the Message Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Printing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Activity Report Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Using the Confidential Mailbox.. . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Sending a Confidential Document . . . . . . . . . . . . . . . . . . . . . . 4-15
Receiving a Confidential Document . . . . . . . . . . . . . . . . . . . . 4-16
Using Delayed Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
using Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Setting the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Activating the Password.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Using Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
setting Called-side Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
setting Calling-side Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
vi
Contents
5 Troubleshooting
Problems and Solutions.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-l
sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-l
Document jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-l
Document doesn‘t enter the feeder properly. . . . . . . . . . . 5-1
Documents cannot be fed into the fax machine . . . . . . . .5-2
Password security documents cannot be sent.. . . . . . . . .5-2
You hear ringing but other machine does not answer. . .5-2
The receiving party image quality is poor.. . . . . . . . . . . . 5-2
Documents you sent are received blank. . . . . . . . . . . . . . .5-3
One-touch or speed dial faxing does not work . . . . . . . . . 5-3
Receiving.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..5- 3
Manual reception doesn’t work. . . . . . . . . . . . . . . . . . . . . . 5-3
Recording paper is jammed . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Received copies are blank. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
The telephone rings continuously . . . . . . . . . . . . . . . . . . . . 5-4
Received documents are excessively curled . . . . . . . . . . . 5-4
Polling reception doesn’t work . . . . . . . . . . . . . . . . . . . . . . 5-4
Received document image quality is poor . . . . . . . . . . . . . 5-4
copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Nothing comes out of the paper slot.. . . . . . . . . . . . . . . . . 5-5
No image appears on the paper.. . . . . . . . . . . . . . . . . . . . . 5-5
Print quality of the copy is poor . . . . . . . . . . . . . . . . . . . . .5-5
Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-6
.
.
.
.
.
.
.
.
.
.
.
.
.
5-6
One-touch and speed dialing don’t work
.
.
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5-6
Call reservation does not work
The telephone does not ring. . . . . . . . . . . . . . . . . . . . . . . . . 5-6
When you press SPKR you hear nothing . . . . . . . . . . . . . . 5-6
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
6 Maintenance
Cleaning the Interior of the Fax Machine . . . . . . . . . . . . . . . . . ...6-1
Cleaning the Exterior of the Fax Machine . . . . . . . . . . . . . . . . . . . . 6-2
7 Technical Specifications
Glossary
vii
PriorityFax 3000 Manual
Index
viii
Introduction
The Epson PriorityFax™ 3000 is an advanced desktop facsimile
machine and telephone that combines high speed and quality with
a wide range of features.
Features
In addition to its compact design and ease of operation, this fax
machine offers the following.
High-speed transmission
An automatic document feeder holding up to five pages at a
time
A multi-featured telephone including one-touch and speed
dialing, last number redial, and hold
An LCD/clock display to keep you informed of the machine’s
operation
Memory capacity for storing documents up to 28 pages long
A recorded message for incoming fax callers
An automatic paper cutter
Activity reports that document faxes sent and faxes received
A convenience copier capability
Delayed send, which allows you to send documents when
telephone rates are lower
Programmable password security
Three levels of resolution -including a 16-shade gray scale for
photos -- to provide superior document transmission quality
Transmission verification to confirm that your document
reached its destination
A confidential mail box.
Introduction-l
PriorityFax 3000 Manuals
About This Manual
This manual provides step-by-step instructions for setting up and
operating the fax machine.
Chapter 1 contains information on unpacking, setting up,
connecting and testing the fax machine.
Chapter 2 provides basic information on using the fax machine,
including using one-touch and speed dialing.
Chapter 3 explains using the fax machine as a telephone.
Chapter 4 tells how to use all the advanced features of the fax
machine.
If the fax machine does not operate properly or the print quality is
not what you expect, see Chapter 5 for a list of possible problems
and recommended solutions.
Other chapters include information on general maintenance and
technical specifications. There is also a glossary of terms and an
index.
Conventions Used
In This Manual
Note
Notes contain important information and useful tips on
the operation of your fax machine.
WARNING
Warnings must be followed carefully to avoid damage to
your fax machine and to ensure that it operates correctly.
Introduction-2
Introduction
Where to Get
Help
Customer service for Epson products is provided by a network of
authorized Epson Customer Care Centers throughout the United
states.
Call the Epson Consumer Information Center at l-800-922-8911 for
the following:
Customer Care Center referrals
Technical support referrals
Information on Epson User Groups.
To locate or purchase accessories or supplies, contact your nearest
Epson dealer or call 1-800-873-7766.
1
Setting Up the PriorityFax
This chapter takes you through the steps of unpacking,
assembling, and testing the fax machine.
Unpacking the Fax
Machine
As you unpack the fax machine, check that you have all the items
shown below and none have been damaged during transportation.
Output tray wire paper holders
Paper rest
Epson PriorityFax 3000 unit
Output tray
Output tray base
Output tray paper guide
Handset curled cord
Telephone handset
Recording paper roll
Telephone line cord
Paper rest wire
After removing the contents, store the packaging materials in case
you ever need to transport your fax machine.
1-1
PriorityFax 3000 Manual
WARNING
Lift the fax machine by its body, never by the telephone
handset or cradle.
Choosing a Place for
the Fax Machine
When you select a location for your fax machine, keep the
following in mind.:
• Place the fax machine on a flat, stable surface
• Select a vibration-free area
• Locate the unit near a telephone wall jack and a standard
grounded outlet
WARNING
• Avoid locations that are subject to direct sunlight,
excessive heat, moisture, or dust.
• Avoid using electrical outlets controlled by wall
switches or automatic timers. Disruption Of power can
wipe out information in the unit’s memory.
• Avoid using outlets on the same circuit with large
motors or other appliances that might disturb the
power supply.
• Keep the unit away from potential sources of
interference, such as loudspeakers or the base units of
cordless telephones.
Assembling the Fax
Machine
To assemble the fax machine, you need only do the following:
• Connect the handset
• Plug in the line cord
• Install the output tray and paper rest
• Attach the Quick Reference sticker.
1-2
Setting Up the PriorityFax
Connecting the Handset
The first step in assembling the fax machine is attaching the
handset to the unit. Locate the insert opening on the left side of the
telephone cradle and plug in the curled handset cord. Push firmly
to be sure it is locked.
Connecting the Fax
Machine to the
Telephone Line
There are two types of connections for installing your fax machine:
single-line and multi-line
Installing a single-line
telephone connection
A single-line connection is the preferred solution for installing the
fax machine. To hook up to a singleline connection, perform the
following steps.
Plug one end of the telephone line cord (the flat cord) into the back
of the fax machine, as shown below.
1-3
PriorityFax 3000 Manual
Plug the other end into your modular telephone wall jack (USOC
RJ11C). Make sure both ends of the cord click securely into place.
If you have the older 4-prong telephone wall jack, you
must use a modular 4-prong adapter (USOC RJA1X). Plug
the adapter into the wall jack and then plug the telephone
cord into the adapter, as shown in the illustration below.
Installing a multi-line
telephone connection
Most offices have key systems or PBXs. Although in many
cases it is relatively easy to connect the fax machine to a key
system or a PBX, we suggest that you contact the company
that installed your organization’s telephone system and ask
them to connect the fax machine for you.
It is preferable to have a separate line to the fax machine.
This way, you can leave the unit in Automatic Answer mode
24 hours a day and derive full benefit from the fax machine’s
unattended operations capabilities.
If the fax machine is connected to a multi-line system, ask
your installer to connect the fax machine to the last line on
the system. This prevents the fax machine from being
activated each time a telephone call comes into your office.
1-4
Setting Up the PriorityFax
Installing the Output
Tray and Paper Rest
There are two types of paper holders for the PriorityFax: the
output tray for holding documents sent to or copied by you, and
the paper rest for holding documents you have just sent to others.
Installing the output tray
The larger of the two paper holders, the output tray, receives
incoming and copied documents. You can position the output tray
at a 90° angle to the fax machine at the front edge of the table you
are using, so that incoming or copied documents fall directly into
the output tray.
Note:
Using the output tray is optional. If you install only the
output tray base, you can collect incoming or copied
documents on the table or other surface you are using for
the fax machine.
To install the output tray base and the output tray, follow these
steps:
Place the output tray base on the table in front of you, with the
tabs on the output tray base pointing away from you. Then insert
the wire output tray paper guide into the holes on either side of
the output tray base so that the bend in the wire paper guide
points toward you, as shown in the following illustration.
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PriorityFax 3000 Manual
Place the fax machine at the edge of the table and locate the two
notches on the front underside of the fax machine.
Holding the output tray base level, press the tabs extending from
the output tray base into the notches on the front of the fax
machine, as shown in the following illustration.
Place the output tray in front of you and insert each of the
two wire paper holders into the holes at the edge of the
output tray, as shown below.
1-6
Setting Up the PriorityFax
To attach the output tray to the output tray base, locate the holes
on either side of the output tray base. Then insert the pegs on
either side of the output tray into these holes, as shown below.
Rear
Front
This tray can be used in a horizontal position instead of
the vertical position shown on the next page. If you plan to
use the tray in the horizontal position, insert the pegs into
the rear slots instead of the front holes. Then push the
output tray as far back as it will go.
1-7
PriorityFax 3000 Manual
When the output tray is installed, it hangs over the edge of the fax
machine operating surface to catch your incoming or copied
documents, as shown below.
installing the paper
rest
The smaller of the paper holders, the paper rest, is used to hold
documents that you have just faxed to others. To install the paper
rest, follow these steps:
Locate the grooves at the back of the fax machine, right below the
back control panel.
1-8
Setting Up the PriorityFax
Holding the paper rest at about a 45° angle to the fax machine,
press the tabs extending from one end of the rest into the grooves,
as shown in the following illustration. If you wish, you can also
install the paper rest wire as shown below. Do not use the paper
rest wire with legal-sized documents.
Make sure that the tray fits evenly and securely.
Attaching the Quick
Reference Sticker
Attach the Quick Reference sticker as follows:
Remove the backing from the adhesive side of the sticker.
Place the sticker in the blank space on the far left of the top control
panel.
1-9
PriorityFax 3000 Manual
Plugging in the
Fax Machine
The fax machine can be plugged into any standard power outlet.
Make sure that the outlet is grounded and that it is not on the same
line as large appliances or office machine that tend to draw a lot
of power in a very short period of time, such as refrigerators and
copiers. The fax machine power requirements can be found in
Technical Specifications, Chapter 7.
Plug the power cord into a properly grounded electrical outlet.
You do not need to turn the fax machine on or off.
The display prompts you to insert the recording paper roll.
ADD PAPER
Now you should insert the recording paper roll into the fax
machine.
Inserting the
Recording Paper
Roll
Follow these steps to insert the recording paper roll.
WARNING
The recording paper is heat-sensitive. Avoid exposure to
high temperature, high humidity, direct sunlight, alcohol,
or blueprints. Otherwise, documents may become
discolored.
Press the paper cover button, which is located at the right edge of
the top of the machine. This opens the cover.
1-10
Setting Up the PriorityFax
Unwrap the paper roll. Hold the roll so that the free end of
the paper points toward you from the top of the roll, as
shown.
Note
Be sure not to insert the paper roll upside down. If
the paper roll is inserted upside down, the fax
machine cannot produce an image.
1-11
PriorityFax 3000 Manual
Place the paper into the machine. Then pull approximately five
inches (15 cm) of paper from the top of the roll and carefully insert
the end of the paper under the paper cutter guide, as shown in the
illustration below. (Paper loading instructions are also printed
inside the fax machine.)
If you’ve inserted the paper correctly, it comes out through the
front of the machine. Make sure that approximately four inches
(10 cm) of paper protrudes from the unit.
Push the recording paper cover shut until you hear a click. The
automatic cutter then cuts off the excess paper. The date/time
display appears and your fax machine is ready for use.
Note
Any time you open the recording paper cover, make sure
that the paper remains under the paper cutter guide when
you close the cover.
1-12
Setting Up the PriorityFax
WARNING
Always use the proper type of recording paper in this fax
machine. Epson PriorityFax paper is recommended.
Reloading Paper
The LCD lets you know when to replace the paper roll. When
approximately 4 inches (10 cm) of paper is left, the ADD PAPER
message appears on the LCD. When you see this message, remove
the old roll and follow the instructions above to insert the new roll.
Running a Copy
Test
A quick test of your PriorityFax is the convenience copy function.
You can copy any document that is no more than 8.5 inches wide.
Just follow the instructions below.
Note
When you send or copy a document, remember that the
fax machine cannot read text or images closer than 0.15
inches (3.8mm) to any of the four edges of the document.
Use copies duplicated by this machine as temporary copies only. If
it is necessary to store a copy for a long time, use a copy machine
to reproduce the original document.
Turn the document you wish to copy face down. Insert the
document into the feeder as shown in the illustration on the next
page. If the document is less than 8.5 inches wide, adjust the
document guide on the right to match the width of the paper. The
paper is drawn slightly into the fax machine.
1-13
PriorityFax 3000 Manual
The ready display appears:
FAX/COPY READY
STD NORMAL
START/COPY
Press START. The fax machine draws the original document
through the machine, and the copy begins to emerge from the slot
at the front of the unit.
Once copying is complete, the automatic cutter cuts off the page
and the unit beeps. Now the copy can be removed from the output
tray.
WARNING
Do not pull on the paper while copying. You may ruin the
copied image.
2 Using the PriorityFax
This chapter covers the control panels, sending and receiving
documents, and the basic special features, such as one-touch and
speed dial faxing, and setting the date and time.
The Control Panels
The buttons and switches on the top and back control panels let
you control many of the fax machine’s settings.
The Top Control Panel
The top control panel has a Liquid Crystal Display (LCD) and
many buttons. The Liquid Crystal Display assists you in making
settings and in other operations of the machine.
Note
Most of the buttons have more than one function, as you
can see from their labels. This chapter explains only the fax
uses of the buttons. Chapter 3 explains their telephone
uses.
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PriorityFax 3000 Manual
Buttons
SPKR
CALL RSRV
SPKR (Speaker). Pressing this button allows you to dial without
lifting the handset.
CALL RSRV (Call Reservation). Pressing this button during fax
transmission allows you to talk to the receiving party after the
document is sent. After the fax machine has finished sending
the document, both your telephone and the telephone you
called ring, and you can talk to the other party. If the called party
does not answer within 3 rings, the fax machine automatically
sends a Fax Back Message (page 2-8). Be sure the receiver’s fax
machine has this feature.
REDlAL
MUTE/NEXT
REDIAL Pressing this button dials the most recent number
called by manual sending (pressing SPKR button or lifting the
handset).
NEXT. This button is used in the customizing process (Chapters 2,
3, and 4).
S. DIAL (Speed Dial). After you have registered your most
frequently used fax numbers as described later in this chapter, you
can dial any one of them by pressing this button and two numbers
on the keypad.
SET. This button is used in the customizing process (Chapters 2, 3,
and 4).
PAUSE. You can use this button in registering fax and telephone
numbers (Chapters 2 and 3).
FUNCTION. This button is used in the customizing process
(chapters 2, 3, and 4).
STOP. Pressing this button halts operation during document
transmission or copying.
Pressing this button during temporary or permanent setting
cancels the operation and the fax machine returns to the initial
mode.
Press this button and try the operation again, if an error occurs.
Using the PriorityFax
START/COPY
START. After dialing, press this button to begin sending the
document. If Automatic Answering is off, pressing this button
starts document receiving. This button is also used for polling. See
chapter 4.
COPY. Pressing this button starts copying (as with a photocopy
machine) if you insert a document and do not dial a number.
KEYPAD. Use these buttons for dialing, speed dialing, and for
some customizing functions Chapters 2, 3, and 4).
ONE-TOUCH. Each button allows you to dial a complete
preregistered fax or telephone number. Chapters 2 and 3).
Microphone
MIC. You speak into this microphone to record an outgoing
message Chapter 4).
The Back Control Panel
The back control panel contains only four controls.
PriorityFax 3000 Manual
AUTO ANS
ON Off
RING DELAY
AUTO ANS (Automatic Answering). When this is turned on, fax
reception begins after the telephone rings the number of times set
by the RING DELAY switch. Also when this is on, a hyphen
appears opposite the AUTO ANS label in the last space of the LCD.
When off, fax reception begins if the telephone handset is not
picked up within ten rings.
RING DELAY. This switch is effective only when Automatic
Answering is on. It selects how many times (one or four) the
telephone rings before automatic fax reception begins.
SPEAKER. Use this control to adjust the volume of the internal
Speaker.
TONE 20 10
TONE PULSE. Use this switch to match the type of telephone line
you have tone for touch tone and 10 or 20 (usually 10) for rotary.
Leave it set on tone if you are not sure about the type you have. If
necessary, check with your telephone company to find the proper
setting.
Sending a Document
Sending a document is a simple process, whether you use
automatic sending, or manual sending. Instructions later in this
chapter tell you how to make it even more simple by using onetouch and speed dial faxing.
Automatic and
Manual Sending
You can use either automatic or manual sending. For automatic
sending, you merely press the one-touch button, the speed dial
buttons, or the keypad without pressing SPKR or lifting the
handset. Then you press START; you do not need to wait to hear
the fax tone. One-touch dialing and Speed dialing are explained
later in this chapter.
For manual sending, you press SPKR or lift the hand& then
you dial the number using a one-touch button, speed dial
buttons, or the keypad. Then you wait until you hear the fax
tone from the receiving fax machine before pressing START.
Automatic redialing is available with automatic sending, and
manual redialing is available with manual sending.
2-4
Included with the PriorityFax is a test document for you to send
to Epson. It is ideal for your first exercise in sending a document.
Simply perform the following steps.
Using the PriorityFax
Complete the information on the PriorityFax Test Sheet. Then
insert the Test Sheet face down in the fax machine as shown below.
The display changes from date/time to the following:
FAX/COPY READY
NORMAL
STD
For automatic sending, simply dial the number of the receiving fax
machine. Otherwise, lift the handset (or press SPKR) and dial the
number of the receiving fax machine when you hear the dial tone.
When you hear the fax tone, press START. Then hang up if you are
using the handset.
Note
If the receiving fax machine is not using Auto Answer, a
voice may answer. If that happens, simply ask the other
party to start fax reception. (Since the PriorityFax is not a
speaker phone, you must use the handset to talk to the
other party.) Press START and then hang up when you
hear the fax tone.
The fax machine pulls the document through the slot as it sends it;
then it beeps once when transmission is complete.
If a fax does not successfully reach its destination, the PriorityFax
prints a communication error report.
2-5
PriorityFax 3000 Manual
Document Sending
Cautions
Whenever you send any documents, keep these cautions in
mind.
Never put more than five pages in the feeder at a time.
Do not send documents on any of the following types of paper:
•
Thick paper (over 0.12 mm thick)
• Very thin paper such as tissue, tracing, or carbon paper
• Wet, wrinkled, tom, curled, or slippery-surfaced paper
• Paper with tape or staples.
If you need to send documents on any of these types of paper,
copy them first with a photocopy machine, and then send the
copies with the fax machine.
When you send a document, remember that the fax machine
cannot read text or images closer than 0.15 inches (3.8 mm) to any
of the four edges of the document.
Pages of a multi-page document must be between 0.06 and
0.09 mm thick If they are not, transmit them one by one or use a
copier to copy them and send the copies instead.
If a document stops partway through the feeder, press STOP to
remove it. Do not open the paper cover without removing the
document first
Automatic Redialing
When you dial in the automatic sending mode (sending
without pressing SPKR or lifting the handset) and if the fax
number is busy, the fax machine automatically enters the
Automatic Redial mode. In the Automatic Redial mode, the fax
machine dials the number you just tried every five minutes
until it reaches the other fax machine or until it has tried the
number six times. If there is no answer, the machine hangs up
after 15 rings and waits for the next scheduled try.
Using the PriorityFax
Document Sending
Enhancements
Each time you send a document, you can, if you wish, choose one
or more of the following enhancement options:
• Fax Back Message. With this option, the fax machine
automatically sends a message asking for a reply after it sends
your document.
• Resolution. You can change this from standard to fine or photo.
• Contrast. You can change this from normal to light or dark for
sending documents that are unusually light or dark.
• Lead Sheet. With this option the fax machine sends a lead sheet
after the document. This lead sheet contains your fax number
and your name along with the fax number and name of the
party receiving the fax.
Note
Other functions are also available at the time you send a
document. They are described in Chapter 4.
This chapter describes how to change these items for an individual
document. Two of the functions (resolution and contrast) can also
be changed permanently. You can also send a fax back message
without sending a document. See Chapter 4 for instructions.
PriorityFax 3000 Manual
Fax back message
When you choose this option, a message like the one below is
sent after your document. If you have not registered the
receiver’s name as described later in this chapter, or if you dial
without using the one-touch button or the speed dial buttons,
only the number, not the name, of the recipient appears in the
fax back message.
=== FAX BACK MESSAGE ===
TO:
JGS COMMUNICATIONS
FAX:
213-555-1212
FROM:
EPSON AMERICA
FAX:
818-555-0830
PLEASE CALL AT [FAX] 818 555 0830
To choose this option perform the following steps:
Insert the document face down in the feeder. The ready display
appears:
Press FUNCTION.
Press 0. You see the following display:
Press the # cursor key to turn Fax Back on.
Press SET twice to return to the ready display.
Send the document.
2-8
Using the PriorityFax
Remember that this turns Fax Back on for only one document.
To send a Fax Back Message without sending a document see
page 4-l.
Resolution
With this option, you can change the resolution from standard to
either fine or photo. Standard is for typewritten or typeset text and
line drawings; fine is for newsprint and detailed drawings; and
photo is for photographs.
The fine and photo modes give more detail, but they are slower
than the standard mode; therefore, use the photo mode only for
photographs and the fine mode only when necessary.
To choose the fine or photo mode, follow the steps below:
Insert the document face down in the feeder. The ready display
appears.
Press FUNCTION.
Press 1. You see the following display:
RESOLUTION
STD
Press the * or # cursor keys to select from the standard, fine, or
photo options.
press SET twice to return to the ready display.
Send the document.
Remember that this changes the resolution for only one
document. To change it permanently, see page 4-2.
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PriorityFax 3000 Manual
You can use this feature in certain cases if the document you are
sending is unusually dark or light. If the document is light, choose
light; if the documentis dark, choose dark.
Use this procedure only with fine resolution. In standard
resolution, the PriorityFax automatically adjusts the
contrast, and in photo resolution, the contrast cannot be
adjusted.
To select dark or light, follow the steps below:
Insert the document face down in the feeder. The ready display
appears.
Press FUNCTION.
Press 2. You see the following display:
Press the * cursor key to choose dark or the # cursor key to
choose light.
Press SET twice to return to the ready display.
Send the document.
Remember that this changes the contrast for only one
document. To change it permanently, see page 4-3.
2-10
Using the PriorityFax
Lead sheet
When you choose this option, a message like the one below is
sent after your document. As you can see, it includes the
number and name of both the sender and the recipient. You
need to register the recipient’s name as well as your number and
name as described later in this chapter. If you choose the number
of pages option, as described in the following procedure, the lead
sheet also includes the total number of pages.
=== LEAD SHEET ===
TO:
FAX:
EP PRODUCTIONS
332 555 1204
FROM:
EPSON AMERICA
FAX:
818 555 1212
If you dial the fax number manually instead of using one-touch or
speed dial (explained later in this chapter), the name of the
recipient does not appear.
To choose this option, perform the following steps:
Insert the document face down in the feeder. The ready display
appears.
Press FUNCTION.
Press 8. You see the following display:
Press the # cursor key to turn Lead Sheet on.
Press SET once to return to the function display.
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PriorityFax 3000 Manual
Press 6. You see the following display:
Press either cursor key. The following display appears:
TOTAL PAGES
0 0
Use the keypad to enter the total number of pages in the document
you are sending. If the number is less than 10, enter a 0 before it.
For example, enter 03 for a three-page document.
S. DIAL
Press SET twice to return to the ready display. Send the document.
Remember that you can turn on the Lead Sheet for only one
document.
Sending Documents More
Than Five Pages Long
You can send documents longer than five pages if you make sure
that the feeder never has more than five pages in it at one time.
The easiest way to send more than five pages is to follow the steps
below:
Insert the first five pages of your document face down. Since the
fax machine sends the bottom page first, the pages are sent in the
correct order.
Dial the fax number and press START when you hear the fax tone.
2-12
Using the PriorityFax
As the pages are fed into the fax machine, notice when there is
only one page left. Then place the next four pages face down on
top of the page that is still in the feeder and push them gently in as
far as they will go.
Continue performing step 3 as often as necessary until the entire
document has been sent.
If the last page in one group has been drawn completely through
the fax machine, you can still put additional pages in the machine
without redialing if you do so before the beep sounds.
However, if you have selected the FAX BACK MESSAGE or
LEAD SHEET option, you need to insert additional pages into
the feeder before the fax machine starts feeding the last page in
the group.
Receiving Documents
AUTO ANS
ON OFF
The PriorityFax can receive documents either automatically or
manually; you make the choice with the AUTO ANS switch on the
back control panel. If Automatic Answering is on, fax reception is
automatic; if it is off, fax reception is manual.
Automatic reception is recommended unless you have only one
line for both faxing and telephoning.
Automatic Reception
RING DELAY
4 1
If Automatic Answering is on, you need not answer your
telephone when it rings. On the fourth ring the fax machine
begins fax reception. If you pick up the handset before four rings,
you can use the fax machine as a telephone.
If you wish, you can use the RING DELAY switch on the back
control panel to have the fax machine begin transmission on the
first ring.
The document you are receiving begins appearing from the paper
slot at the front of the fax machine. The automatic cutter cuts off
each page as it is received, and the machine beeps once when
transmission is complete.
Do not touch the received document until it is completely out of
the front paper slot. Pulling on a document that is still coming out
of the fax machine can decrease the quality of the printing.
Manual Reception
If Automatic Answering is off, lift the handset and speak to the
other Party when the phone rings.
PriorityFax 3000 Manual
If the other party is telephoning you and not trying to send a fax,
simply use the PriorityFax as an ordinary telephone, but if the
other party wants to send you a fax or if you hear a constant tone
from the other party when you lift the handset press START and
hang up.
The document you are receiving begins appearing from the paper
slot at the front of the fax machine; the automatic cutter cuts off
each page as it is received; and the machine beeps once when
transmission is complete.
Do not touch the received document until it is completely out of
the front paper slot. pulling on a document that is still coming out
of the fax machine can decrease the quality of the printing.
Don’t worry about missing a fax if you leave the AUTO ANS
switch off and are away and unable to answer your telephone.
After ten rings with no answer, the fax machine begins automatic
reception anyway.
Note
If a telephone connected in parallel with your fax
machine is used during receipt of a document, the
received document may include distorted characters.
Basic Customizing
Procedures
Now that you have been introduced to the basics of sending and
receiving documents on your PriorityFax, you can begin
customizing your fax machine. This section has the basic
customizing features, and Chapter 4 has the more advanced ones.
Setting the Date and
Time
To set the correct date and time for the display, perform the
following steps:
Make sure no document is in the machine.
Press FUNCTION. You see the following display:
FUNCTION(0-8)?
Press 6 to choose date and time setting. You see the following
display:
2-14
Using the PriorityFax
Use the keypad to enter the correct numbers in the display. Ignore
the slashes and the colon. They appear automatically. If you make
a mistake, use the l cursor key to move the cursor to the incorrect
digit, and enter the correct one.
When the date and time are correct, press SET twice. Now the
new date and time are registered and appear on the display.
Registering Your Number
and Name
After you use the following procedure to register your number
and name, they are automatically printed (along with the page
number) at the top of each page of each document you send. This
makes it easy for the recipients of your faxes to identify and keep
straight all the pages you send.
To register your fax number and name, perform the following
steps:
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to choose the register mode.
REGISTER(1-9)?
Press 1. You see the following display:
RTI/TTI
FAX:_
2-15
Enter your fax number using the keypad. You can enter up to 22
digits, but the display can show only the last 15 entered (16 when
you enter 22 digits).
If you make a mistake, see Erasing Numbers and Names
on page 2-25.
REDIAL
When your fax number is entered, press NEXT so you can enter a
name, such as your own name or your company’s name. You see
the following on the display.
Enter your name using the method explained below.
Entering letters instead of
numbers
2-16
When the display asks you for a name, you cannot enter letters
directly because the keypad enters only numbers. You must use a
special method to convert numbers into letters, as shown on the
chart on the next page.
Using the PriorityFax
Character Code Table
char
Space
code
Char
Code
@
A
32
B
C
D
E
F
07
G
34
35
36
37
38
08
09
10
11
12
13
14
15
16
17
18
H
I
J
40
41
42
K
L
43
44
M
N
O
P
Q
R
19
S
T
U
45
46
47
48
49
50
51
52
00
01
02
03
04
05
06
0
1
2
3
4
5
6
7
8
9
20
21
22
23
24
25
26
27
28
29
30
31
V
W
X
Y
Z
[
Not used
]
A
-
33
39
53
54
55
56
57
58
59
60
61
62
63
For example, to enter the name Epson, you first find E on the chart
and see that its code is 37. Then press the 3 and the 7 keys. A
capital E appears on the LCD. Next look up P and enter its code
(48). Continue with the rest of the letters, entering 51, 47, 46. Do
not press any other keys between the codes.
PriorityFax 3000 Manual
As you enter your name, you see each character appear on the
display. If you want to enter a space, enter 00. If you make a
mistake, use the * cursor key to move the cursor to the incorrect
digit, and enter the correct one.
You also use this same method and chart for registering names for
one-touch and speed dial numbers, which are explained in the next
section.
Press SET three times to return to the date/time display.
One-touch and Speed Dial
Faxing
You can dial the fax numbers you use most often by pressing only
one key (for up to five fax numbers) or only three keys (for up to
30 more numbers). Once you register them as described below, the
numbers are in the memory of the PriorityFax for easy access.
Anytime you want, you can print out all the one-touch or
speed dial numbers you have registered. See the
instructions at the end of each section.
You can register up to five fax numbers for dialing frequentlycalled numbers by pressing just one of the five buttons to the left of
the keypad. You can also assign sets of fax numbers to groups so
that you can use some advanced features discussed in Chapter 4.
Groups can be chosen now or at a later time. First you must
register the fax numbers.
Registering one-touch fax
numbers
To register the one-touch fax numbers, follow the steps below.
You can assign any one-touch or speed dial number to one
of five groups, numbered from 1 through 5. Then you can
use the groups when you want to use broadcasting or
sequential polling, which are described in Chapter 4.
Assigning a fax number to a group is shown in Step 8
below. (It is not necessary to assign a one-touch or speed
dial number to a group).
Using the PriorityFax
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to enter the register mode
Press 3 to choose the one-touch fax number mode. Then press the
top on&ouch button. You see the following display:
FAX ONE TOUCH
FX1:_
Enter the first fax number using the keypad. You can enter up to
22 digits, but the display can show only the last entered (16
15
when you enter 22 digits).
If you make a mistake, use the * cursor key to move the
cursor to the incorrect digits, and enter the correct one.
To register a number to dial out on a PBX or an international
access code, enter the number or code, press PAUSE, and then
enter the fax number. The pause appears as a P in the display. For
example, if your telephone system requires you to dial 9 before
dialing a number, you could enter the following: 9 PAUSE
5551212. The following would appear on the LCD
FX1:9P5551212.
2-19
PriorityFax 3000 Manual
Press NEXT. The following display appears:
MUTE/NEXT
Enter the name of the person or company associated with the fax
number, using the instructions on entering letters on page 2-17.
When the name is correct, press NEXT. You see the following
display:
ONE TOUCH
GROUP: *00
If you do not want to assign this number to a group, press NEXT to
return to the fax number display. If you do want to assign this
number to a group, enter the group number and press NEXT.
Now your display shows FX1: and the first 12 digits of the
number you just registered. Write the name corresponding to
the on&ouch number beside the appropriate button to the left
of the keypad. Then press the next one-touch button. Repeat the
steps above for up to four more one-touch numbers.
HOLD/SET
Printing a one-touch fax
number list
When you are through registering one-touch numbers, press SET
three times to return to the date/time display.
To check your work or for reference, you can print a list of the onetouch numbers you have registered by performing the following
steps:
Make sure no document is in the machine.
2-20
Using the PriorityFax
Press FUNCTION.
Press 2.
Press the # cursor key until you see the following display:
PRINT
FAX ONE TOUCH #
Press START. The list begins printing.
Using one-touch faxing
After you have registered the one-touch numbers, you can send a
fax to any of those numbers in just three steps:
Insert the document in the feeder. The ready display appears:
FAX/COPY READY
NORMAL
STD
Press the one-touch button for the number you want to use;
then press START.
If you have not registered a number for the button you pressed,
the message NOT REGISTERED appears.
When you press START, the fax machine starts feeding the first
page and starts dialing.
If the receiver’s fax machine answers, the PriorityFax starts
transmission automatically. If the receiver’s fax machine is busy,
the PriorityFax automatically enters the automatic redial mode.
You can also use a one-touch button for dialing after pressing
SPKR or lifting the handset. (This is manual sending). In this
case, you need to press START after hearing the fax tone from the
receiver’s fax machine, and it will not enter the automatic redial
mode.
PriorityFax 3000 Manual
Speed dial faxing
You can access up to 30 numbers for dialing frequently-called fax
numbers by pressing S. DIAL and two number keys. First you
must register the fax numbers.
Speed dial may be used for telephone numbers as well as
faxnumbers.
Registering speed dial fax
numbers
To register the speed dial fax numbers, follow the steps below:
Note
You can assign any one-touch or speed dial number to one
of five groups, numbered from 1 through 5. Then you can
use the groups when you want to use broadcasting or
sequential polling, which are described in Chapter 4.
Assigning a fax number to a group is shown in Step 8
below. (It is not necessary to assign a one-touch or speed
dial number to a group).
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to enter the register mode.
Press 4 to choose the speed dial fax number mode. You see the
following display:
SPEED DIAL
#01:
2-22
Using the PriorityFax
You can enter up to 30 speed dial fax numbers, numbered 01
through 30. The underline is the cursor. The two digits before the
colon are the speed dial number. Use the # cursor key to move the
cursor to the right of the colon.
Enter the first fax number using the keypad. You can enter up to
22 digits, but the display can show only the last 15 entered (16
when you enter 22 digits).
Note
If you make a mistake, use the l cursor key to move the
cursor to the incorrect digit, and enter the correct one.
To register a number to dial out on a PBX or an international
access code, enter the number or code, press PAUSE, and then
enter the fax number. The pause appears as a P in the display. For
example, if your telephone system requires you to dial 9 before
dialing a number, you could enter the following 9 PAUSE
5551212. The following would appear on the LCD: #01:9P5551212
Press NEXT to enter the name of the person or company associated
with the fax number.
Enter the name using the instructions on entering letters on page
2-17. When the name is correct, press NEXT. You see the following
display:
SPEED DIAL
GROUP: *00
REDIAL
If you do not want to assign this number to a group, press NEXT to
return to the fax number display. If you want to assign this
number to a group, enter the group number and press NEXT.
2-23
Now your display shows #0l and the first 12 digits of the number
you just registered. To register another number make sure the
cursor is under the first digit after the # sign, enter 02 and repeat
the process until you have registered all the speed dial numbers
you need, up to a total of 30. When you are through registering
numbers, press SET three times to return to the date/time
display.
Write the names corresponding to the speed dial numbers on the
label under the handset.
Printing a speed dial fax
number list
To check your work or for reference, you can print a list of the
sped dial numbers you have registered by performing the
following steps
Make sure no documentis in the machine.
Press FUNCTION.
Press 2.
Press the # cursor key until you see the following display.
PRINT
SPEED DIAL #
Press START. The list begins printing.
2-24
Using the PriorityFax
Using speed dial faxing
After you have registered the speed dial numbers, you can send
a fax to any of those numbers in just three steps:
Insert the document face down in the feeder. The ready display
appears.
Press S. DIAL
Press the two numbers on the keypad corresponding to the
number you want to use and press START.
If you have not registered a number for the button you pressed,
the message NOT REGISTERED appears.
When you press START, the fax machine starts feeding the first
page and starts dialing.
If the receiver’s fax machine answers, the PriorityFax starts
transmission automatically. If the receiver’s fax machine is busy,
the Priorityfax automatically enters the automatic redial mode.
You can also use the speed dial buttons for dialing after pressing
SPKR or lifting the handset. (This is manual sending.) In this
case, you need to press START after hearing the fax tone from the
receiver’s fax machine, and it will not enter the automatic redial
mode.
Erasing Numbers
and Names
If you wish to erase a fax number, a telephone number, or a name,
use the instructions in this section.
Erasing Numbers
To erase a number follow these steps:
If not already shown, bring up the number on the display.
Make sure the cursor is under the first number of the item you
wish to erase.
Press PAUSE three times to erase the number.
You may now enter a new number.
If you would rather return to the date/time display without
entering a new number, press SET three times.
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PriorityFax 3000 Manual
Erasing Names
To erase a name, follow these steps:
If not already shown, bring up the name on the display.
Make sure the cursor is under the first letter of the name you wish
to erase.
Press 0 twice to erase the name.
You may now enter a new name.
If you would rather return to the date/time display without
entering a new name, press SET three times.
The STOP button does not operate during most of the
registration modes described in this chapter.
The Add Paper
Message
The LCD lets you know when to replace the paper roll. When
approximately 4 inches (10 cm) of paper is left, the ADD PAPER
message appears. When you see this message, remove the old roll
and follow the instructions in Chapter 1 to insert the new roll.
If the PriorityFax runs completely out of paper while receiving a
document, it can still receive up to 28 pages and store them in its
memory. If this happens, you see the ADD PAPER message on the
LCD. Then insert the new roll of paper following the instructions
in Chapter 1.
Then, the unit will print the received document out of memory
automatically.
Using the PriorityFax
Activity Reports
Every 12 hours your PriorityFax automatically prints an activity
report. This report includes the following information for each fax:
date, time, whether sent (TX) or received (RX), destination, mode,
and result (OK means that it was successfully sent or received).
If you have sent and received 45 faxes before the 12-hour interval
is over, the message PLS PRINT REPORT appears on the LCD.
When this happens, perform the following steps. to print the
activity report:
Make sure no document is in the machine.
Press FUNCTION.
Press 2 to select the print mode. You see the following display:
Press START. The report is printed out.
If the PLS PRINT REPORT message appears frequently, you can
have the activity report automatically printed more often by
changing the activity report interval, as explained in Chapter 4.
After printing is over, the LCD returns to the function display.
Press SET to return to the date/time display.
2-27
PriorityFax 3000 Manual
Automatic Sending
and Manual Sending
Automatic Sending
Automatic sending is transmission without pressing SPKR or
picking up the handset. In this transmission, you need not wait
for the fax tone from the receiver’s fax machine. You simply
press START after dialing setting.
In this transmission, you can use the following functions:
Transmission in Epson Proprietary mode (15 seconds/A4
standard document)
Automatic redialing
In this transmission, you cannot use the following function:
Manual redialing
If your fax machine is waiting for delayed polling or delayed
sending and the display is “DELAY WAITING,” you cannot use
automatic sending.
Manual sending is transmission by pressing SPKR or picking up
the handset. In this transmission, you need to press START after
hearing the fax tone from the receiver’s fax machine.
In this transmission, you can use the following function:
Manual redialing
In this transmission, you cannot use the following functions:
Transmission in Epson Proprietary mode (15 seconds/A4
standard document)
Automatic redialing
Note
Epson Proprietary mode works for fax transmission
only to Epson PriorityFax with this mode.
2-28
3 Using the PriorityFax as a Telephone
The PriorityFax offers you sophisticated, yet easy-to-use telephone
capabilities. You can use this fax machine for voice conversation
even when it is set to automatic fax reception mode.
This chapter covers operating the control panels, standard dialing,
redialing, and one-touch telephone dialing.
The Control Panels
This section describes the PriorityFax telephone controls on the top
and back panels.
The top Control Panel
All numbers are dialed from the numeric keypad on the top
control panel of the fax machine. This pad is identical to the
standard touch-tone telephone dial. The * and # are the cursor
keys that enable you to move left and right within the display.
3-1
PriorityFax 3000 Manual
The four buttons to the right of the keypad and just below the
Liquid Crystal Display (LCD) are used (from left to right) as
follows:
Before dialing, the buttons function as
SPKR (Speaker), REDIAL, and S. DIAL (Speed Dial).
After you dial, the four buttons function as
CALL RSRV (Call Reservation, used for faxing only), MUTE,
HOLD, and FLASH.
After the FUNCTION button has been pressed, the buttons act as
NEXT, SET, and PAUSE.
Buttons are discussed below only as they relate to telephone
operations. For information on button use for fax operations, see
chapter2
KEYPAD. The keypad is used to dial telephone numbers, speed
dial numbers, and for registering one-touch numbers.
SPKR (speaker). Pressing this button allows you to dial a
telephone number without lifting the handset.
Note
The PriorityFax is not a speaker phone. You cannot speak
to someone on the other end of a call without lifting the
handset.
REDIAL Pressing this button dials the most recent number called.
3-2
Using the PriorityFax as a Telephone
MUTE. Pressing this button when you are in the middle of a
telephone call silences your conversation momentarily. Press
MUTE again to reenter the conversation. Hanging up the handset
when MUTE is on breaks the telephone connection.
HOLD. Pressing this button stops the transmission of sound to
and from the other party. The connection is not broken even if
the handset is returned to the telephone cradle while HOLD is
on. Resume transmission by pressing the HOLD button again or
removing the handset from the cradle (if so positioned).
PAUSE. You can use this button in registering one-touch
telephone numbers, as described later in this chapter.
FLASH. You can use this button for special telephone company
features you may have installed, such as call waiting.
Note
Call waiting is discouraged for use with this fax machine
because it may interfere with fax transmission and
reception.
FUNCTION. You can use this button in registering one-touch
telephone numbers, as described later in this chapter.
ONE-TOUCH. Each button allows you to dial a complete pre-
registered telephone or fax number.
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PriorityFax 3000 Manual
The Back Control Panel
The back control panel has only two controls that have telephone
uses.
SPEAKER (volume). Moving this dial on the back control panel of
the fax machine allows you to adjust the speaker sound from low
to high (left to right) or back. This dial controls the speaker
volume of the fax machine, not the handset (listening) volume.
TONE/PULSE. Set this switch to match the type of telephone line
you have. Leave it set on tone if you are not sure about the type
you have. If necessary, check with your telephone company to find
the proper setting.
Adjusting the
Handset Volume and
Ringer Switches
The handset of the fax machine is used like the handset of any
other telephone.
To adjust the listening volume of the handset, perform the
following steps:
Locate the HANDSET switch on the left side of the telephone
cradle.
3-4
Using the PriorityFax as a Telephone
Move the switch left to H for higher volume and right to N for
lower (normal) volume.
To adjust the ringer switch
Locate the RINGER switch on the left side of the telephone cradle
to the right of the HANDSET switch.
Move the switch left to H for high, center to L for low, or right to
OFF for no ringing.
Using Standard
Dialing
There are two ways to start dialing a telephone call: lifting the
handset or pressing the SPKR button.
To use the handset, simply lift the handset off the cradle, wait for a
dial tone, and dial the number.
To use the SPKR button, follow these steps:
Press SPKR.
Leaving the handset in its cradle, wait for the dial tone, and then
dial the number.
Note
Remember that you can adjust the speaker volume by
moving the dial on the back control panel of the fax
machine.
When you hear the number start ringing, lift the handset. The
PriorityFax does not act as a speaker phone. You cannot speak to
someone on the other end without using the handset.
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PriorityFax 3000 Manual
When you receive a busy signal, you can use redialing to save time
by pushing just two buttons to try the number again.
Using Manual
Redialing
There are two redial methods: manual, which is mainly for
telephone redialing, and automatic for fax number redialing. See
Chapter 2 for information on automatic redialing.
To use manual redialing:
When you receive a busy signal, either press SPKR or hang up.
SPKR
CALL RSRV
When you want to redial the same number, press SPKR or lift the
SPKR
C A L L
R S R V
handset.
When you hear the dial tone, press REDIAL. (Remember that this
feature dials the last number dialed. If you tried a different
number between the busy signal and this redial attempt, REDIAL
calls the second number.) If you pressed the SPKR button, be sure
to lift the handset when ringing begins.
Manual redialing may also be used to send a fax. See
chapter 2.
One-touch
Telephone Dialing
The PriorityFax allows you to access up to five telephone numbers
for dialing frequently-called numbers by pushing just one of the
five buttons to the right of the keypad. First you must register
these one-touch numbers.
Any time you want, you can print out all the one-touch
numbers you have registered. See the instructions at the
3-6
using the PriorityFax as a Telephone
Registering One-touch
Telephone Numbers
To register the one-touch telephone numbers:
Make sure nodocument is in the machine.
Press FUNCTION.
Press 1 to choose the register mode.
REGISTER (1-9)?
Press 2 to choose the one-touch telephone number mode. Then
press the top one-touch button. You see the following display:
Enter the first telephone number using the keypad.
Note
You can enter up to 22 digits, but the display can show
only the last 15 entered (16 when you enter 22 digits).
If you make a mistake while entering a number, the *
cursor key to move the cursor to the use incorrect digit,
and enter the correct one.
3-7
PriorityFax 3000 Manual
To register a number to dial out on a PBX or an international
access code, enter the number or code, press PAUSE, and then
enter the telephone number. The pause appears as a P in the
display. For example, if your telephone system requires you to dial
9 before dialing a number, you could enter the following: 9 PAUSE
5551212. The following would appear on the LCD TL1:9P5551212
Write the name corresponding to the one-touch number beside
the button to the left of the keypad. Press NEXT. Now your
display shows TL2. Repeat the steps above for up to four more
one-touch numbers.
When you are through registering one-touch numbers, press SET
three times to return to the date/time display.
Printing a one-touch
telephone number list
To check your work or for reference, you can print a list of the onetouch numbers you have registered by performing the following
steps:
Make sure nodocument is in the machine.
Press FUNCTION.
Press 2.
Press the # cursor key until you see the following display:
PRINT
TEL ONE TOUCH #
Press START. The list begins printing.
3-8
Using the PriorityFax as a Telephone
Using One-touch
Telephone Dialing
SPKR
After you have registered the one-touch numbers, you can call any
of those telephone numbers in just two steps:
Press SPKR or lift the handset and wait for a dial tone.
CALL RSRV
Press the one-touch button for the number that you wish to call. If
you pressed SPKR, lift the handset when the call begins ringing.
If you have not registered a number for the button you pressed,
the message NOT REGISTERED appears.
3-9
4 Using the PriorityFax Advanced Features
Your PriorityFax has expanded capabilities to afford enhanced
document transmission and security. The following list allows
you to easily select those features appropriate to your faxing
needs.
Page No.
Feature
Fax BackMessage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beeper......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transmission Verification. . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Broadcasting.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Group 2 FAX Machine Transmission.. . . . . . . . . . . . . . . . .
Outgoing Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Activity Report Interval . . . . . . . . . . . . . . . . .
Confidential Mail Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delayed Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-1
4-2
4-4
4-5
4-5
4-7
4-8
4-9
4-10
4-13
4-14
4-15
4-19
4-21
4-23
Note:
You can use only one of the functions using the memory
of the PriorityFax for just one document at a time.
Fax Back Message
Your fax machine allows you to send a message like the one below.
=== FAX BACK MESSAGE ===
TO:
FAX:
FROM:
FAX:
JGS COMMUNICATIONS
213 555 1212
EPSON AMERICA
818 555 0524
PLEASE CALL AT [FAX] 818 555 0524
4-1
PriorityFax 3000 Manual
If you have not registered the receiver’s name as described in
Chapter 2 or if you dial without using the one-touch button or
the speed dial buttons, only the number, not the name, of the
recipient appears in the fax back message.
Make sure nodocument is in the machine.
Press FUNCTION. The following display appears:
FUNCTION (0-8)?
Press 0 to enter the fax back message mode.
FAX BACK MSG
ON
Press SET.
FAX:
Dial the fax number and press START.
Setting the
Resolution
The PriorityFax has three resolutions: standard (std), fine, and
photo. Standard is the factory setting. If your ongoing resolution
needs are different from standard, you can register either fine or
photo with the following procedure. Then all your documents are
sent at the new resolution you have chosen, unless you change the
setting for an individual document as explained in Chapter 2.
Using the PriorityFax Advanced Features
Note
The fine and photo modes give more detail, but they are
slower than the standard mode; therefore, use the photo
mode only for photographs and the fine mode only when
necessary.
Make sure no document is in the machine.
Press FUNCTION.
Press 7 to select user-definable switches. You see this display.
Press 1. The following display appears:
Press the * or # cursor keys to select from the standard, fine, or
photo options.
S. DIAL
HOLD/SET
Press SET three times to register your selection and return to the
date/time display.
Remember that this procedure changes the resolution for all
documents. Follow the instructions in Chapter 2 to change the
resolution for only one document.
4-3
PriorityFax 3000 Manual
Setting the Contrast
Your fax machine has three contrast settings: normal, light, and
dark. While you can change contrast on a case-by-case basis as
described in Chapter 2, this procedure allows you to set a contrast
other than the normal setting that will remain in effect unless you
change it.
Use this procedure only if you are using fine resolution. In
standard resolution, the fax machine automatically adjusts
the contrast, and in photo resolution, the contrast cannot
be adjusted.
Make sure no document is in the machine.
Press FUNCTION.
Press 7 to select user-definable switches.
Press 2 to select contrast.
Press the * or # cursor keys to choose one of the three options:
normal, light, or dark If you have a light document, choose light,
and if you have a dark document, choose dark.
Press SET three times to register your selection and return to the
date and time display.
Remember that this procedure changes the contrast for all
documents. Follow the instructions in Chapter 2 to change the
contrast for only one document
Using the PriorityFax Advanced Features
Setting the Beeper
If you do not want the beeper to sound, use the following steps to
turn the beeper off.
Make sure no document is in the machine.
Press FUNCTION.
Press 7 to select the user-definable switches.
USER SW (1-9)?
Press 3 to select beeper.
BEEPER
ON
Press the * or # cursor key to choose the off option.
Press SET three times to register your selection and return to the
date and time display.
Setting the
Transmission
Verification
Transmission verification is a printout that confirms that your fax
reached its destination. This feature must be selected before you
send the document for which you want a verification. An example
is shown on the next page.
NOTE
If your document does not successfully reach its
destination, the PriorityFax prints an error report, even if
the transmission verification is not on.
PriorityFax 3000 Manual
XMT VERIFICATION 12/04/89 06:55
DESTINATION :
JGS COMMUNICATIONS
MODE
:
G3 STANDARD
PAGE (S)
..
01
RESULT
..
OK
PRIORITYFAX 3000
Make sure no document is in the machine.
Press FUNCTION.
Press 7 to select the user-definable switches.
USER SW (1-9)?
Press 5 to select transmission verification.
Press the * or # cursor key to turn the option on.
Press SET three times to register your selection and return to the
date/time display.
Now every time you send a document successfully, a transmission
verification message prints out automatically from your fax
machine.
4-6
Using the PriorityFax Advanced Features
Changing Automatic
Redial Settings
lf you are using automatic sending and the fax number you dial
is busy, the fax machine automatically enters the automatic
redial mode. This feature leaves you free to continue with other
work without neglecting to send out that important fax
document.
The factory setting for Automatic Redial causes the PriorityFax to
redial the number you tried every five minutes until it reaches the
other fax machine or until it redials six times. If you want to
change the number of tries or the number of minutes between
tries, follow these steps:
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to enter the register mode.
REGISTER (1-9)?
Press 7 to enter the automatic redial mode.
AUTO REDIAL
# OF TRIES: 06
Enter the number of times you would like the automatic redial
feature to call the fax number in the event of a busy signal. Use a
zero before a singledigit entry, such as 03 for three tries. The
maximum is 15, and 00 turns off the feature.
Press NEXT. The following display appears:
4-7
PriorityFax 3000 Manual
Enter the number of minutes you would like the automatic redial
feature to wait between tries of the fax number in the event of a
busy signal. Use a zero before a single-digit entry, such as 03 for
three minutes.
Press SET three times to return to the date/time display.
Using Broadcasting
Broadcasting allows you to send the same document to several
different fax machines in one operation. Broadcasting requires that
you have already set up one-touch and/or speed dial numbers and
assigned them to groups, as described in Chapter 2. If one-touch
and/or speed dial number groups have been registered, follow
these steps:
Insert a document face down in the feeder. The ready display
appears:
FAX/COPY READY
NORMAL
STD
Press FUNCTION.
Press 7 to enter the special mode.
SPECIAL MODE
OFF
Use the * or # cursor key to select the following display:
-SPECIAL
BROADCAST
Press SET twice.
FAX:
4-8
Using the PriorityFax Advanced Features
Press the * cursor key followed by the group number from 1 to 5
that you wish to poll and then press START.
SEND
Press START.
Your document is sent automatically to the fax machines in the
group chosen in Step 6. The displayshows the names or numbers
of the receivers.
Sending to Group 2
Fax Machines
Most fax machines, including your PriorityFax, belong to Group 3,
one of the standards for fax transmission established by the
Consultative Committee of International Telegraph and
Telephone. If, however, you need to send a document to a
Group 2 machine, you can change the factory setting from Group 3
to Group 2 This setting is effective for one document only, after
which the fax machine reverts to Group 3.
Note
These group numbers have nothing to do with the
groups you use in broadcasting and certain types of
polling.
Insert a document face down in the feeder.
FUNCTION
Press FUNCTION.
Press 7 to enter the special mode.
SPECIAL MODE
OFF
Use the * or # cursor key to select the following:
S P E C I A L
G2
PriorityFax 3000 Manual
Press SET twice. Dial the fax number in automatic sending
mode and press START.
FAX:
Note
Using the Message
Center
• When sending to Group 2 fax machines, you cannot
use the following functions:
Fax Back Message
Resolution
Polling
Confidential Mail Box
Call Reservation
Lead Sheet
Broad casting
• Some old Group 2 machines may not receive your
document.
Your fax machine allows you to record a message, such as the one
below, that callers hear before they send you a fax.
“You have reached the Epson America PriorityFax line.
Please send your document when you hear the tone.”
To record an outgoing message (OGM), follow these steps:
AUTO ANS
Be sure to turn on the AUTO ANS switch on the back control panel
of the machine.
Make sure no document is in the machine.
FUNCTION
Press FUNCTION.
REGISTER (1-9)?
4-10
Using the PriorityFax Advanced Features
Press the * or # cursor key to select one of these three options:
record, play, or erase.
First select RECORD to record an outgoing message, the
following message appears:
Recording
MSG CENTER
OGM:RECORD
START/COPY
When you press START, recoding begins and you see the
following message:
Read your message into the microphone (MIC), located under the
START/COPY button on the top control panel.
You can record up to 32 seconds. If you want to stop before the 32
seconds are up, press STOP. When the recording process is
complete, you see the message OGM RECORDED for two seconds
on the display.
Press SET three times to return to the date/time display. Then
follow the steps described in Activating the Message Center on
page 4-12.
If you have recorded an outgoing message and you select PLAY,
the following appears:
Playing
MSG CENTER
OGM:PLAY
START/COPY
Press START to hear the outgoing message.
4-11
If you do not want to change the message, press SET three times to
return to the date/time display.
If you want to change the message, you do not need to erase the
old one. Record a new message as described above.
Erasing
You can erase your outgoing message, but in normal operation
you do not need to do so. Erasing your OGM automatically turns
off the message center function.
If you have recorded an outgoing message and selected ERASE,
the following appears:
MSG CENTER
OGM:ERASE
Press START to erase the OGM. The message OGM ERASED
appears for two seconds.
Press SET three times to return to the date/time display.
Activating the Message
Center
After you have recorded a message, you must also turn on the
Message Center function Follow-tie-steps below:
Make sure no document is in the feeder.
Press FUNCTION..
Press 7.
4-12
Using the PriorityFax Advanced Features
Press 9 to select the message center function.
MSG CENTER
OFF
Press the # cursor key to turn the function on.
Press SET three times to return to the date/time display.
Printing Lists
To see what settings you have made, what numbers you have
registered, or what faxes you have sent and received, you can use
the Print function of the PriorityFax to print lists. This feature has
the following options:
Function
Settings Printed
ACTIVITY REPORT
FAX ONE TOUCH #
TEL ONE TOUCH #
SPEED DIAL #
USER SWlTCH LIST
Faxes sent and received
One-touch fax numbers registered
One-touch telephone numbers registered
Speed dial numbers registered
User switch, password, polling, and auto
dial settings
All of the above dial lists
ALL LISTS
To print one of these lists, perform the following steps:
Make sure no document is in the machine.
Press FUNCTION.
4-13
Press 2. You see the following display:
PRINT
ACTIVITY REPORT
Use the * or # cursor key to select one of the options listed above.
When you see the option you want, press START. The fax machine
begins printing the list or lists.
After printing is over, press SET twice to return to the date/time
display.
Activity Report
Timing
Ordinarily the PriorityFax automatically prints an activity report
every 12 hours. (See Chapter 2) If you send and receive a great
number of faxes, you may want to change this interval. To change
the time between automatic activity reports, follow these steps:
Make sure nodocument is in the machine.
Press FUNCTION.
Press 8. You see the following display:
ACTIVITY REPORT
INTERVAL:12H
Use the keypad to enter the new time. Remember that the time in
this function is the time between report printings, not the time of
day the reports are printed. If you choose an interval less than ten,
enter two digits (for example, 03 for a three-hour interval).
0 0 T U R N S OFF THE FEATURE
4-14
Using the PriorityFax Advanced Features
S. DIAL
Using the
Confidential Mail
Box
Press SET twice to return to the date/time display.
When you want to send or receive a document that should be seen
only by those with an access ID or code, you can use the
confidential mail box feature.
Establish a number for the confidential mail box by agreeing on a
4-digit number with the other party. If you send a document with
that confidential ID number, the recipient must use the same
number to print it.
Sending with the Confidential Mail Box is possible only if
the receiving machine has memory and also has a
confidential mailbox feature. Be sure to find out how
many pages the receiving machine’s memory can store at
a time.
Sending a Confidential
Document
Insert the confidential document face down into the feeder.
Press FUNCTION.
Press 5 to enter the confidential mail box mode.
Enter a 4-digit confidential identification code using the keypad.
PriorityFax 3000 Manual
S. DIAL
Press SET twice. The following display appears:
I
Dial the fax number.
Press START to send the confidential document. The display
shows the recipient’s fax number, and the documentis sent to the
receiving machine. The receiving party must input the confidential
ID code to print out the confidential document.
Receiving a Confidential
Document
When you receive a the confidentialdocument, your fax
machine prints out the first page of a condensed version of the
document. The text is small so that it cannot be read. By
inputting the confidential ID code, you can print out the
confidential document in full size type, as described in the next
section.
Your fax machine can store up to 28 pages of a
confidential document in its memory. However, this
number may be less depending upon the-density of type
in the document.
Setting the initial size of
the confidential mail box
printout
When another fax machine sends confidential document to
your PriorityFax, the initial printout is the first page of a
condensed version of the original. This notifies you that a
confidential mail box document is waiting for you. If you want
to set a different size for these notification printouts, follow
these steps:
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to enter the register mode.
4-16
Using the PriorityFax Advanced Features
Press 5 to enter the confidential mail box mode.
CONF MAIL SIZE
1/8
Use the * or # cursor key to select from the 1/1, 1/2, 1/4, or 1/8 options.
S. DIAL
Printing (retrieving) a
confidential document
Press SET three times to register your choice and to return to the
date/time display.
A condensed printout from your fax machine means that a
confidential document is waiting. To retrieve the confidential
document sent to you, do the following:
Make sure no document is in the machine.
Press FUNCTION.
Press 5 to enter confidential mail box mode.
CONF MAIL BOX
ID#: 0000
Enter your confidential ID code using the keypad.
Confidential ID# 0000 is a valid code. Also, if you enter
the wrong code, the fax machine beeps and does not
accept the ID number.
4-17
PriorityFax 3000 Manual
Press SET. The following display appears while the document is
printing
PRINTING
After the document has been printed, it is erased from the fax
machine’s memory. The LCD returns to the date/time display.
Unknown confidential ID
number
If you receive a confidential documen t and do not know and
cannot find out the confidential ID number, you cannot print out
the confidentialdocument. In this case you should erase the
confidential document. Follow the steps below
Make sure no document is in the machine.
Press FUNCTION.
Press 5.
CONF HAIL BOX
ID#: 0000
Press the # cursor key.
CONF HAIL BOX
ERASE?
Press SET three times, NEXT three times, and START once.
FUNCTION (O-8)?
Press SET and return to the date/time display.
4-18
Using the PriorityFax Advanced Features
Using Delayed Send
The Delayed Send feature allows you to send documents when
you are out of the office and when telephone rates are lower. To
use Delayed send, follow these steps:
Insert a document face down into the feeder.
Press FUNCTION.
Press 3 for Delayed Send.
Press the # cursor key to turn delayed sending on:
DELAYED SENDING
ON
Press SET.
DELAY TIME
0 00:00
Use the keypad to select the day and time to send. For 0 (day),
enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is
four days from now, etc. For 00:00, enter the hour and minutes
using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is
2:03 p.m.
S. DIAL
Press SET. If you have not already used the PriorityFax's memory
for another purpose, such as storing a confidential document that
you have not yet printed out, you see the following display:
4-19
PriorityFax 3000 Manual
Now you can choose either Document or Memory.
If you choose Memory, the document to be sent is stored in your
fax machine’s memory until the delay time is reached. When
PriorityFax is waiting for delayed sending, you can only use
manual sending and automatic reception.
If you choose Document, the document to be sent remains
physically in the feeder of your machine until the delay time is
reached. You can receive documents (be sure AUTO ANS is ON),
but you cannot send them until the delay time has been reached
and the documentin the feeder has been sent.
NOTE:
If the memory is already in use, the fax machine skips to
the display shown in Step 8.
To choose Memory press the # cursor key and then press SET
twice. To choose Document simply press SET twice. The following
display appears:
FAX:
Dial the fax number and press START. The following display
appears:
DELAY WAITING
Your document is sent automatically from either memory or the
feeder when the day and the for sending is reached.
Should you change your mind about sending this document,
return to step 3 by pressing FUNCTION and “3”. Then select
“DELAYED SENDING OFF”, press SET twice and press STOP.
Now the operation is canceled.
4-20
Using the PriorityFax Advanced Features
Using Password
Security
Using a password can help insure confidentiality of fax machine
communication and prevent an influx of fax “junk mail.”
WARNING
Do not use passwords casually. Only people who have
Epson PriorityFax machines, who know your password,
and who know how to use passwords can send and receive
documents to and from your fax machine.
When the password is activated, a hyphen appears in the LCD
next to the label PASSWORD. This hyphen is a reminder to you
that your fax machine is in a restricted mode.
Setting the Password
Make sure no document is in the machine.
Press FUNCTION.
Press 1 to enter the register mode.
REGISTER (1-9)?
Press 6.
Enter a four-digit password code using the keypad.
4-21
PriorityFax 3000 Manual
HOLD/SET
Press SET three times to register your selection and return to the
date/time display.
Activating the Password
WARNING
•
After you activate the password, all the documents
you send have this password. Therefore, only people
who have Epson PriorityFax machines with the
password feature, who know the password, and who
know how to use the password can receive documents
from your fax machine.
•
Also, after you activate the password, your fax
machine cannot receive any faxes that do not have this
password.
•
Be sure to turn off the password feature when you are
through with it.
Even though you may have entered a password, the password
feature is not activated until you follow this procedure:
Make sure no document is in the machine.
Press FUNCTION.
Press 7 to select user-definable switches.
USER SW (1-9)?
I
I
Press 6 to select password.
PASSWORD
OFF
Using the PriorityFax Advanced Features
Press the # cursor key to select the on option.
Press SET three times to register your selection and to return to
the date/time display.
When you send a document in the password mode, the
alarm sounds in any of the following conditions:
• The receiver’s fax machine does not have a password
• The two fax machine passwords do not match
• You called a wrong number
• The password switch of the receiving machine is set in
the off position,
Using Polling
Polling is a feature by which fax machines request documents from
each other. Polling can be either called side (others request
documents from you), or calling side (you request documents
from others). Your fax machine has two called-side polling types:
standard and secure, and five calling-side polling types: off,
standard, sequential, turnaround, and secure. Also, each of the
calling-side types can be delayed.
• OFF
The polling feature is not set.
• STANDARD
Requests documents from a single
destination
• SEQUENTIAL
Sends or requests documents to or from
several destinations as registered in onetouch and speed dialing by group.
2000 REQUESTS ONLY
• TURNAROUND After sending a document, the fax machine
automaticaly receives a document from
the other party.
• SECURE
Allows fax exchanges only between parties
who use each other’s polling IDS.
4-23
PriorityFax 3000 Manual
Called-side Polling
The two called-side polling types are standard and secure. If you
expect to be polled, follow the steps below for the type of polling
you expect.
Setting standard polling
If you expect to be polled, you must follow these steps:
Insert adocument face down into the feeder. The ready display
appears.
Press FUNCTION.
Press 4 to enter polling.
POLLING
OFF
Use the # cursor key to select standard.
Press SET twice. The following display appears:
POLLING WRITING
Once the document has been polled by the calling side, the display
returns to the date and time.
Should you change your mind about polling, return to steps 2
and 3 above and select POLLING OFF, press SET twice, and then
press STOP. Now, the document can be removed.
4-24
Using the PriorityFax Advanced Features
Setting secure polling
If you expect to be polled by someone using secure polling,
which requires a polling ID, perform the following steps.
Note
If the polling ID number has already been registered,
steps 1 through 6 are not necessary.
FUNCTlON
Make sure no document is in the feeder and press
FUNCTION.
Press 1.
Press 6. The following display appears:
PASSWORD
0000
Press NEXT. The display changes to the following:
Enter the four digit polling ID number using the keypad. Be
sure the calling party knows this number.
Press SET three times to return to the date/time display.
Insert a document face down into the feeder. The ready
display appears.
4-25
PriorityFax 3000 Manual
Press FUNCTION. Then press 4 to enter polling.
POLLING
OFF
Use the # cursor key to select secure.
Press SET twice. The following display appears:
POLLING
WRITING
Once thedocument has been polled by the calling side, the
display returns to the date and time.
Should you change your mind about polling, press FUNCTION
and “4”, select POLLING OFF, press SET twice, and then STOP.
Now the document can be removed.
Calling-side Polling
If you want to request documents from other fax machines, you
must first be sure that the other parties expect to be polled. You
may then select the type of calling-side polling best suited to your
faxing needs as demonstrated below.
Setting standard polling
To poll a single fax machine (that is to receive a document by
calling another fax machine) follow these steps:
Make sure nodocument is in the machine.
Press FUNCTION.
Press 4 to enter polling.
4-26
Using the PriorityFax Advanced Features
Use the # cursor key to select the standard option. The
following display appears
POLLING
STD
S. DIAL
Press SET.
FAX:
Dial the fix number and press START.
Once the polled document is received, the display returns to
the date and time.
Setting sequential polling
When you want to request documents from several fax
machines, use sequential polling. Sequential polling requires
that you have already set up one-touch and/or speed dial’
numbers and assigned them to groups as described in
chapter 2. Then follow these steps:
Make sure no document is in the machine.
Press FUNCTION.
Press 4 to enter polling.
POLLING
OFF
4-27
Use the # cursor key to select the sequential option. The following
display appears:
POLLING
SEQUENTIAL
Press SET. You see the following display:
FAX:
I
Press the * cursor key followed by the group number from 1 to 5
that you wish to poll and then press START.
Once the polled documents are received, the display returns to the
date and time.
Setting turnaround polling
If you want to receive a document and then send a document back
automatically in return, follow these steps:
Insert a document face down into the feeder. The ready display
appears.
Press FUNCTION.
Press 4 to enter polling.
POLLING
OFF
Use the # cursor key to select the turnaround option. The
following display appears
POLLING
TURNAROUND
4-28
Using the PriorityFax Advanced Features
S. DIAL
Press SET twice.
HOLD/SET
Dial the fax number and press START.
Once your fax machine sends your document and receives the
polled document from the other party, the display returns to the
date and time.
Setting secure polling
To use secure polling you must register a polling password
ID number to be used by both calling and called side.
Follow the steps below:
Note
If the polling ID number has already been
registered, steps 1 through 6 are not necessary.
Make sure no document is in the machine; then press
FUNCTION.
Press 1.
Press 6. The following display appears:
PASSWORD
0000
Press NEXT. The display changes to the following:
POLLING PASSWORD
0000
PriorityFax 3000 Manual
Using the keypad, enter a four-digit polling password ID
number. Be sure the called party knows this number.
Press SET three times to return to the date/time display.
Make sure no document is in the feeder and press
FUNCTION.
Press 4 to enter polling.
POLLING
OFF
Use the # cursor key to select secure polling.
r
POLLING
SECURE
Press SET. The following display appears:
START/COPY
Dial the fax number and press START.
Using the PriorityFax Advanced Features
Setting delayed standard
polling
To poll a single fax machine at a later time follow these steps:
Make sure no document is in the machine.
Press 3 to enter delayed polling.
DELAYED POLLING
OFF
Use the # cursory key to select the standard option. The following
display appears:
S. DIAL
Press SET.
HOLD/SET
DELAY TIME
0 00:00
Use the keypad to select the day and time to poll. For 0 (day),
enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is
four days from now, etc. For 00:00, enter the hour and minutes
using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is
2:03 p.m.
Press SET. Dial the fax number.
START/COPY
Press START.
Should you change your mind about polling, return to step 3 by
pressing FUNCTION and “3”. Then select “DELAYED POLLING
OFF”, press SET twice and press STOP.
4-31
PriorityFax 3000 Manual
Setting delayed sequential
polling
For delayed sequential polling follow these steps:
Make sure no document is in the machine.
Press FUNCTION.
Press 3 to enter delayed polling.
DELAYED POLLING
OFF
Use the # cursor key to select the sequential option. The following
display appears:
DELAYED POLLING
SEQUENTIAL
S. DIAL
Press SET. You see the following display:
Use the keypad to select the day and time to send. For 0 (day),
enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is
four days from now, etc. For 00:00, enter the hour and minutes
using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is
2:03 p.m.
START/COW
Press START.
I
DELAY WRITING
I
Should you change your mind about polling, return to step 3 by
pressing FUNCTION and “3”. Then select “DELAYED POLLING
OFF, press SET twice and press STOP.
4-32
Using the PriorityFax Advanced Features
Setting delayed turnaround
polling
If you want to send a document at a later time and then receive a
document back automatically in return, follow these steps:
Insert adocument face down into the feeder. The ready
display appears.
Press FUNCTION.
Press 3.
DELAYED SENDING
OFF
Use the # cursor key to select the delayed polling turnaround
option. The following display appears:
DELAYED POLLING
TURNAROUND
Press SET. You see the following display:
DELAY
TIME
0 00:00
Use the keypad to select the day and time to send. For 0
(day), enter a number from 0 to 7, where 0 is today, 1 is
tomorrow, 4 is four days from now, etc. For 00:00, enter the
hour and minutes using a 24-hour clock for example, 01:20 is
1:20 a.m. and 14:30 is 2:03 p.m.
Press SET three times. Dial the fax number.
Press START.
DELAY WAITING
Should you change your mind about sending this document,
return to step 3 by pressing FUNCTION and “3”. Then select
“DELAYED SENDING OFF”, press SET twice and press STOP.
Now the document can be removed.
4-33
PriorityFax 3000 Manual
Setting delayed secure
polling
To use delayed secure polling you must register a polling
password ID number to be used by both calling and called side.
Follow the steps below.
If the polling ID number has already been registered,
steps 1 through 6 are not necessary.
FUNCTION
Make sure no document is in the machine and then press
FUNCTION.
Press 1.
Press 6. The following display appears:
Press NEXT. The display changes to the following:
POLLING PASSWORD
0000
Using the keypad, enter a four-digit polling password ID number.
Be sure the called party knows this number.
Press SET three times to return to the date/time display.
4-34
Using the PriorityFax Advanced Features
FUNCTION
Then make sure no document is in the feeder and press
FUNCTION. Press 3 to enter delayed polling.
DELAYED POLLING
OFF
Use the # cursor key to select delayed secure polling.
DELAYED POLLING
SECURE
Press SET.
DELAY TIME
0 00:00
Use the keypad to select the day and time to send. For 0 (day),
enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is
four days from now, etc. For 00:00, enter the hour and minutes
using a 24-hour clock for example, 01:20 is 1:20 a.m. and 14:03 is
2:03 p.m.
Press SET twice. You see the following display:
START/COPY
Dial the fax number and press START.
DELAY WAITING
Should you change your mind about polling, return to step 3 by
pressing FUNCTION and “3”. Then select “DELAYED POLLING
OFF”, press SET twice and press STOP.
4-35
5 Troubleshooting
This chapter discusses problems you may encounter and their
likely solutions.
Problems and
Solutions
This section includes five categories: sending receiving, copying,
telephoning, and LCD error messages.
Sending
Document jam.
• Push down on the cover release button to open up the fax
machine. Remove the jammed document. Push the cover back
in place until you hear a click Make a copy of the jammed
document, and send the copy.
Document doesn’t enter the feeder properly.
•
The cover may not be closed securely. Push down on the cover
until you hear a click.
•
The document’s left edge is not aligned with the document
guide. Open the paper cover to remove the document and
then push it closed until you hear a click. Align the document
with the document guide.
•
The documents may be too thick or too thin. (From 0.055 mm
to 0.12 mm is the recommended range of document thickness.)
Use a copier other than the fax machine to reproduce the
original document. Then send the copy.
•
The documents may be wrinkled, wet, curled, or tom. Use a
copier other than the fax machine to reproduce the document.
Then send the copy.
•
The documents may be too small. Use a copier other than the
fax machine to reproduce the original document. Then send
the copy.
•
Multi-page documents on some types of paper, such as
bond paper, may need to be fed one page at a time.
5-1
PriorityFax 3000 Manual
Sending
(continued)
Documents cannot be fed into the fax machine.
• You may be trying to feed the documents from the back of the
fax machine. Make sure you insert documents from the front
aide where the Face Down icon appears.
Password security documents cannot be sent.
• The password switch of the receiving fax machine is set to the
off position; the two passwords do not match; or the receiver’s
fax machine does not have a password feature. In all cases, call
the receiving party to verify the problem.
You hear ringing but the other party's fax machine does not answer.
• Be sure you entered a fax number and not a telephone number.
• Be sure you entered the correct fax number. Enter it again.
• The other fax machine may be out of paper.
The receiving party image quality is poor.
If the receiving party reports poor image quality, first use the
convenience copying capability of the fax machine to copy the
document, If the image quality of the copy is good, the problem is
probably with the receiving party’s machine.
If the image quality of the copy is poor, try the following steps:
Make another copy, but change the resolution setting as described
in Chapter 2. For detailed drawings-or photos, use the fine or
photo modes.
Clean the inside of the fax machine as described in Chapter 6 and
make another copy.
If neither of these methods improves the image quality, take the
fax machine to an authorized Epson Customer Care Center.
To find the location of the nearest Customer Care Center, call
l-800-922-8911.
5-2
Troubleshooting
Sending
(continued)
Documents you sent are received blank.
• Be sure you sent the document through the fax machine face
down. Resend the document, being careful to place the
document in the feeder face down.
One-touch or speed dial faxing does not work.
Receiving
•
You may have used a one-touch or speed dial number that is a
telephone number, not a fax number. Check to be sure the
number you are dialing is a fax number, and try again.
•
You may have pushed a one-touch or speed dial number that is
not registered properly. Check Chapter 2 for proper
registration procedures.
•
Delayed Sending is set. Turn off Delayed Sending before using
one-touch or speed dial faxing.
Manual reception doesn’t work.
• A document is in the feeder. Remove the document and try
manual reception again.
Recording paper is jammed.
• Push down on the recording paper cover button to open up
the fax machine. Pull out the jammed recording paper. Use
scissors to make a clean edge on the end of the paper roll.
Reinsert the paper according to the instructions in Chapter 1.
Received copies are blank.
• The recording paper roll may be in upside down. Reinsert
the paper according to the instructions in Chapter 1.
• Documents may have been sent to you incorrectly. Check with
the sending party.
5-3
PriorityFax 3000 Manual
Receiving
(continued)
The telephone rings continuously.
• Be sure that the recording paper roll is inserted. If not, load in a
roll of thermal recording paper as described in Chapter 1.
•
When the AUTO ANS switch on the back control panel is
turned off, the telephone rings ten times before reception
begins. Turn on the AUTO ANS switch.
• The paper cover may not be closed securely. Push the cover
shut until you hear a click.
Received documents am excessively curled
• This may happen when you are almost out of paper. You may
want to replace the recording paper roll.
Polling reception doesn't work.
• There is no paper in the machine. See Chapter 1 to properly
insert a new paper roll.
• Documents are sitting in the feeder. Remove the documents.
• The polling ID numbers do not match. Check with the sending
party.
Received document image quality is poor.
• The scanning area may be dirty. See Chapter 6 for cleaning
instructions.
• You may be using the wrong type of paper. Use Epson
PriorityFax recording paper for best results.
• The sending party’s resolution and/or contrast may need
adjustment. Check with the sending party.
If none of these methods improves the image quality, take the
fax machine to an authorized Epson Customer Care Center.
To find the location of the nearest Customer Care Center, call
1-800-922-8911.
5-4
Troubleshooting
Copying
Nothing comes out of the paper slot.
• The paper roll may not be inserted properly. See Chapter 1.
• The recording paper may be jammed. Push down on the paper
cover button to open the fax machine. Pull out the jammed
recording paper. Use scissors to make a clean edge on the end
of the paper roll. Reinsert the paper according to the
instructions in Chapter 1.
No image appears on the paper.
• The paper roll may be inserted upside down. See Chapter 1.
• Be sure that you inserted the document in the feeder face
down. Try copying again.
Print quality of the copy is poor.
• You may be using the wrong type of paper. Use Epson
PriorityFax recording paper for best results.
After checking the type of paper you are using try the following
steps:
Make another copy, but change the resolution setting as described
in Chapter 2. For detailed drawings or photos, use the fine or
photo modes.
Clean the inside of the fax machine as described in Chapter 6 and
make another copy.
If neither of these methods improves the image quality, take the
fax machine to an authorized Epson Customer Care Center.
To find the location of the nearest Customer Care Center, call
1-800-922-8911.
PriorityFax 3000 Manual
Telephone
One-touch and speed dialing don’t work.
• Check to be sure the power cord is plugged in.
•
The one-touch and speed dialing numbers are not registered
properly. see Chapter 3.
Call reservation does not work.
• The receiver may not have a call reservation feature. Check
with the receiving party.
• The receiving party left the fax machine area.
•
The call reservation feature is set improperly. See Chapter 2.
The telephone does not ring.
•
The ringer switch is off. Turn the ringer switch to H for high
or L for low.
When you press SPKR you hear nothing.
• Check to be sure the power cord is plugged in.
• Check the speaker volume dial on the back control panel. If it is
set to the minimum, turn the volume higher.
LCD Error Messages
The following error messages on the LCD display may help you
diagnose a problem.
• You are out of recording paper. Load a new roll according to
the instructions in Chapter 1.
•
The recording paper may not be inserted properly. See
Chapter 1.
Troubleshooting
LCD Error Messages
(continued)
COMM ERROR
•
Press STOP.
•
Documents may not have been fed correctly. Resend the
documents (up to five pages at a time).
•
The procedure for sending a document was improper. See
Chapter 2 and try sending the document again.
•
The receiving party may have a problem during
transmission. Call the receiver.
• The document was removed from the fax machine during the
Redial function. Insert the document and begin the sending
procedure again.
PAPER JAM
• Press STOP and open the paper cover. Remove the jammed
paper, and reload the paper as described in Chapter 1.
• You have tried to use a one-touch or speed dial number that
you have not yet registered. See Chapters 2 and 3 for how to
register these numbers.
• The memory cannot store any more data. Either press STOP
to erase the whole memory, or press START if you wish to
send the stored data out of memory.
5-7
PriorityFax 3000 Manual
LCD Error Messages
(continued)
COVER OPEN
• The cover is open. Close the cover.
MACHINE ERROR
PRINTER
ERROR
SCANNER ERROR
J
• These messages indicate a problem with your fax machine. Press
STOP and try the operation again, ad if the error occurs again,
write down the error message and take the fax machine to an
authorized Epson Customer Care Center. To find the location of
‘the nearest Customer Care Center, call 1-800-922-8911.
5-8
6 Maintenance
TO maintain optimum printing quality, clean your PriorityFax after
every three or four rolls of recording paper you use.
Cleaning the Interior
of the Fax Machine
To clean the interior of the fax machine, follow these steps:
WARNING
Unplug the machine before cleaning it to avoid electric
shock.
When you unplug the machine, most of the items in memory are
not affected. If you print an activity report (see Chapter 2) and
make sure that no documents are in the fax machine’s memory just
before you unplug the machine, the only items you lose are the
date and time setting and the activity report interval (if you have
changed it).
Unplug the machine.
Press down on the recording paper cover button to open up the fax
machine.
Remove the recording paper roll.
Use a soft cloth or a cotton swab soaked in isopropyl alcohol to
gently clean the surfaces and rollers inside the machine. Be
particularly careful to clean the clear plastic cover of the scanner
(indicated by the two arrows in the illustration below) and the
white document pressure bar above it.
6-1
PriorityFax 2000 Manual
WARNING
Do not use organic solvents, such as benzene or thinner.
Use a dry cloth to gently wipe off any excess alcohol from the
newly cleaned interior.
Replace the recording paper roll as described in Chapter 1.
Cleaning the
Exterior of the Fax
Machine
To clean the exterior of the fax machine, use a dry cloth to gently
wipe off any dirt from the surface.
WARNING
Do not use water, alcohol, thinner, or any other organic
solvent on the exterior of the machine.
6-2
7 Technical Specifications
Type
Desktop facsimile transceiver
Transmission Mode
Compatibility
CCITT Groups 2 and 3
Coding System
Modified Huffman (MH)
Transmission Speed
V.27 ter and a V.29 modem
Transmission Time
15 seconds with 9,600 bps
Document input Size
8.5” (width)
Recording Paper Roll Size
CORE SIZE
Recording Paper Roll Type
8.5” x 98’ (30m)
15MM
Thermal
Effective Scanning Width
8.2"
Scanner Method
CIS (Contact Image Sensor)
Recorder Type
Line, thermal
Resolution
Standard mode - 203 x 98 lines/inch
Fine mode - 203 x 196 lines/inch
Photo mode - 203 x 196 lines/inch
Gray Scale
16 shades
Document Feeder
5 pages
Paper Cutter
Automatic
Dialing Method
Selectable tone/pulse
Station Memory
40 numbers
Power Source
110-120 VAC, 60 Hz
Communications Source
Public Switch Telephone
Network Connection
USOC RJllC modular jack or equivalent
Power Consumption
Standby - under 12W
Peak - under 150W
7-1
Operating Environment
41 - 95 degrees F, 10 - 75% humidity
Dimensions
(Including Handset)
16.5” W x 11” D x 4.7" H
Weight (Including Handset)
13.2 lbs
Specifications are subject to change without notice.
7-2
Glossary
Groups 2 & 3
Standards for facsimile transmission established by the CCITT
(Consultative Committee of International Telegraph and
Telephone).
Broadcasting
A special feature by which a document can be automatically sent
to many preset destinations.
Convenience copier
A copier used to make occasional, temporary reproductions of
documents.
Delayed send
A feature by which a document can be automatically sent to its
destination(s) at a time when the sender is not in the office and/or
wants to take advantage of less expensive telephone rates.
Fine resolution
203 x 196 lines per inch, a transmission mode used by fax to
transmit images containing a great deal of detail.
Gray scale
Shades of gray (16 for the PriorityFax) used to provide a faithful
reproduction of photographic images.
One-touch dialing
A feature by which you can dial a number by pressing just one
button.
PBX
Private branch exchange, a computerized telephone switch,
usually found in large organizations, which accepts calls from the
outside and transfers them to various extensions inside and which
routes calls from the inside to the outside.
Photo resolution
A transmission mode used by the fax machine to transmit camera
images containing a great deal of detail. See also gray scale.
Polling
A feature by which fax machines request documents from each
Speed dialing
A feature by which you can dial a number by pressing just three
buttons.
Standard resolution
203 x 98 lines per inch, the transmission mode used by the fax to
transmit images containing typewritten or printed matter and lessdetailed drawings.
other.
Glossary-7
PriorityFax 3000 Manual
Tone/pulse
Types of dialing; pulse is the rotary method, where the phone
system counts pulses (clicks) to determine the number you are
dialing. Tone is the audio method where the system listens to the
tones to determine the number you are dialing.
USOC RJ11C jack
The standard modular single-line telephone jack
Glossary-2
Index
A
Activity reports, 2-27
intend, setting the activity report, 4-14, 6-l
printing, 2-27, 4-13
timing, 4-14
Adapter, 4-prong, 1-4
ADD PAPER message, 1-13, 2-26, 5-6
Assembling the fax machine, l-2-9
AUTO ANS switch, 2-4, 2-13—14
Automatic answering, 2-4
Automatic fax back message, 4-12
Automatic reception, 2-13—14
Automatic redialing, 2-6, 4-7
Automatic redial settings, changing, 4-7
Automatic sending, 2-4, 2-28
B
Back control panel for fax uses, 2-3-I
Back control panel for telephone uses, 3-4
Beeper, setting, 4-5
Blank page problems, 5-3, 5-5
Broadcasting, 4-8
Buttons for fax uses, 2-2-3
Buttons for telephone uses, 3-2-3
C
Called-side polling, 4-23, 4-24—26
Calling-side polling, 4-23, 4-26—35
Call reservation problems, 5-6
CALL RSRV button, 2-2, 3-2,
Cautions, document sending, 2-6
Character code table, 2-17
Cleaning the fax machine, 6-l-2
coding system, 7-l
COMM ERROR message, 5-7
Communication source, 7-1
Confidential ID code, 4-15
unknown, 4-18
Confidential mailbox, 4-15—18
printing a document, 4-17
receiving a document, 4-16
sending a document, 4-15
Continuous ringing problems, 5-2, 5-4
Index - 1
PriorityFax 3000 Manual
Contrast, 2-7, 2-10, 4-4
dark, 4-4
light, 4-4
normal, 4-4
setting for one document, 2-10
setting permanently, 4-4
Control panels
back control panel for fax uses, 2-3-d
back control panel for telephone uses, 3-4
top control panel for fax uses, 2-l-3
top control panel for telephone uses, 3-l-3
COPY button, 2-3
Copying a document as a test, l-13
Copying problems, 5-5
blank copies, 5-5
no copies come out, 5-5
print quality, 5-5
COVER OPEN Message, 5-8
Curled page problems, 5-1, 5-4
Customer Care Centers, Introduction-3
customer service, Introduction-3
Customizing procedures, 2-14—27, 4-1—35
D
Date and time, setting, 2-14—15, 6-1
Delayed send, using, 4-19—20
Delayed polling, 4-31—35
Dialing, manual, 3-6
Dialing method, 7-1
Dialing, standard, 3-5
Dimensions, 7-2
Document entering problems, 5-l-2
Document feeder, 7-l
Document input size, 7-l
Document sending cautions, 2-6
Document sending enhancements, 2-7
Documents more than five pages long, sending, 2-12-13
E
Index-2
Effective scanning width, 7-l
Electrical outlets, 1-2, 1-10
Enhancements, document sending, 2-7
Epson Consumer Information Center number, Introduction-3
Epson Customer Care Centers, Introduction-3
Index
Erasing, 2-25-26
names, 2-25, 2-26
numbers, 2-25
Error messages, 5-6—8
ADD PAPER, l-13, 2-26, 5-6
COMM ERROR 5-7
COVER OPEN, 5-8
MACHINE ERROR, 5-8
MEMORY FULL, 5-7
NOT REGISTERED, 2-21, 2-25, 3-9, 5-7
PAPER JAM, 5-7
POWER INTERRUPT, 5-8
PRINTER ERROR, 5-8
REDIAL CANCELLED, 5-7
SCANNER ERROR, 5-8
Exterior of fax machine, cleaning, 6-2
F
Fax back message, 2-7-9
automatic, 4-1—2
for the document you are sending, 2-8
Feeder, 2-6, 2-12—13, 7-l
Feeding document problems, 5-2
Five pages in feeder, more than, 2-6, 2-12—13
FLASH button, 3-2, 3-3
FUNCTION button, 2-2, 3-2, 3-3
G
Gray scale, 7-l
H
Handset, connecting the, 1-3
Groups, one-touch and speed dial fax number, 2-18, 2-22,
4-8, 4-27, 4-32
assigning one-touch fax numbers to, 2-20
assigning speed dial fax numbers to, 2-23
Group 2 fax machines, sending to, 4-9—10
Handset volume switch, adjusting, 3-4-5
Help, where to get, Introduction-3
H L OFF switch, 3-5
HN switch, 3-4—5
HOLD button, 2-2, 3-3
HOLD/SET button, 2-2, 3-3
Index - 3
PriorityFax 3000 Manual
J
Index - 4
Image quality problems, 5-2, 5-4, 5-5
Interior of fax machine, cleaning, 6-l-2
International access code, 2-19, 2-23
Interval, activity report, 4-14, 6-1
K
Keypad, 2-3, 3-2
Key system, connecting the fax machine to a, 1-4
L
LCD (Liquid crystal Display), 2-1, 3-2, 5-6
Lead sheet (for one document), 2-7, 2-11—12
Letters, entering, 2-16—18
Liquid Crystal Display (LCD), 2-1, 3-2, 5-6
Location, choosing for the fax machine, 1-2
M
MACHINE ERROR message, 5-8
Maintenance, 6-1—2
Manual reception, 2-13
Manual reception problems, 5-3
Manual redialing, 3-6
Manual sending, 2-4, 2-28
Memory, 2-18, 4-13, 6-1, 7-1
Message center, 4-10—13
Mic, 2-3
Microphone, 2-3
Multi-line telephone connection, installing, 1-4
MUTE button, 3-2, 3-3
MUTE/NEXT button, 2-2, 3-3
N
Name, registering, 2-15—18
Network connection, 7-1
NEXT button, 2-2, 2-20, 2-23
No ringing problems, 5-6
NOT REGISTERED message, 2-21, 2-25, 3-9, 5-7
Number, registering, 2-15—18
O
One-touch buttons, 2-3, 2-18, 3-3, 3-6, 3-9
One-touch dialing problems, 5-6
One-touch faxing, 2-4, 2-18—21
One-touch faxing problems, 5-3
One-touch fax numbers,
printing a list of, 2-20—21, 4-13
registering, 2-18—20
using, 2-21
Index
One-touch telephone numbers, 3-6—9
printing a list of, 3-8
registering, 3-7—8
using, 3-9
Operating environment, 7-2
OGM, 4-10—12
Outgoing message, 4-10-12
output tray, l-5, 1-8
installing, 1-5—8
parts, 1-1
Output tray base, installing, 1-5-6
P
Paper cover button, 1-10
Paper cutter, 1-12—13, 7-1
PAPER JAM message, 5-7
Paper jam problems, 5-3, 5-5
Paper, reloading 1-13
Paper rest, 1-1, 1-5
Paper rest, installing, l-8-9
Paper roll, inserting, 1-10—13
Paper roll size, 7-1
Paper roll type, 7-l
Paper, thickness, 2-6,5-l
Parts of the fax machine, l-l
Password
activating, 4-22—23
setting, 4-21—22
Password security document problems, 5-2
Password security, using, 4-21—23
PAUSE button, 2-2, 2-19, 2-23, 3-2, 3-3, 3-8
PBX
connecting the fax machine to a, 1-4
registering a number to dial out on a, 2-19, 2-23
Plugging in the fax machine, 1-10
Polling, 4-23—35
called-side, 4-23, 4-24—26
calling-side, 4-23,4-26—35
delayed, 4-31—35
problems, 5-4
secure, 4-25—26, 4-29—30
secure delayed, 4-34—35
sequential calling-side, 4-27—28
sequential delayed, 4-32
standard calling-side, 4-24, 4-26
Index - 5
PriorityFax 3000 Manual
standard delayed, 4-31
turnaround calling-side, 4-28—29
turnaround delayed, 4-33
using, 4-23—35
Power consumption, 7-1
Power source, 7-1
PRINTER ERROR message, 5-8
Printing
activity report, 4-13
lists, 4-13
one-touch fax numbers registered, 2-20—21, 4-13
one-touch telephone numbers registered, 3-8
speed dial numbers registered, 2-24, 4-13
switch settings, 4-13
Print quality problems, 5-2, 5-4, 5-5
Problems and solutions, see Copying problems, Error messages,
Receiving problems, Sending problems, or Telephone
problems
Index - 6
Q
Quick Reference sticker, attaching, 1-9
R
Receiving documents, automatically or manually, 2-13—14
Receiving problems, 5-3-i
blank pages received, 5-3
curled pages, 5-4
image quality, 5-4
manual reception, 5-3
polling reception, 5-4
recording paper jam, 5-3
ringing, continuous, 5-4
Recorder type, 7-l
Recording paper roll, inserting, 1-10—13
Recording paper roll size, 7-1
Recording paper roll type, 7-1
REDIAL button, 2-2, 3-2
REDIAL CANCELLED message, 5-7
Redialing, automatic, 2-6, 4-7
Redialing, manual, 3-6
Redial settings, changing automatic, 4-7—8
Index
Registering
one-touch fax numbers, 2-18—20
one-touch telephone numbers, 3-7
speed dial fax numbers, 2-22—24
your number and name, 2-15—18
Resolution, 2-7, 4-2-3, 7-l
fine, 2-9, 2-10, 4-2—3
photo, 2-9, 4-2—3
setting for one document, 2-9
setting permanently, 4-2-3
standard, 2-9, 4-2
RING DELAY switch, 2-4, 2-13
Ringer switch, adjusting, 3-5
Ringing problems, 5-4, 5-6
S
SCANNER ERROR message, 5-8
Scanner method, 7-1
Scanning width, effective, 7-1
S. DIAL (speed dial) button, 2-2, 3-2
Security, password, 4-21—23
Sequential polling, 2-18, 4-27—28
calling-side, 4-24-26
delayed, 4-31-35
sending cautions, 2-6
Sending documents, 2-4-13
Sending documentsmore than five pages long, 2-12-13
Sending enhancements, 2-7
sending to group 2 fax machines, 4-9—10
Sending problems, 5-1-3
blank pages received, 5-3
document entering, 5-l-2
feeding document, 5-2
image quality, 5-2
one-touch faxing, 5-3
password security document, 5-2
ringing continuous, 5-4
speed dial faxing, 5-3
SET button, 2-2, 3-2
Setting the date and time, 2-14—15
Single-line telephone connection, installing, l-3-4
Speaker button, see SPKR button
SPEAKER volume dial, 2-4, 3-4
Specifications, 7-1—2
Index - 7
PriorityFax 3000 Manual
Speed dial faxing, 2-4, 2-7, 2-18, 2-22—25
Speed dial faxing problems, 5-3
Speed dial fax numbers,
printing a list of, 2-24, 4-13
registering, 2-22-24
using, 2-25
Speed dialing problems, 5-6
Speed dial telephone numbers, 2-22
SPKR button, 2-2, 2-4, 2-5, 2-28, 3-2, 3-5
SPKR button problems, 5-6
Standard polling, 4-24, 4-26
calling-side, 4-26-35
delayed, 4-31-35
START button, 1-14, 2-3, 2-5, 2-12, 2-14
START/COPY button, 2-3
station memory, 7-l
STOP button, 2-2, 2-26
T
Index - 8
Technical specifications, 7-1-2
Telephone, using the PriorityFax as a, 3-1
Telephone connection, installing
multi-line, 1-4
single-line, 1-3-4
Telephone line, connecting the fax machine to the, 1-3-4
Telephone problems, 5-6
call reservation, 5-6
no ringing, 5-6
one-touch dialing, 5-6
speed dialing, 5-6
SPKR button, 5-6
Temporary copies, 1-13
Test copying, 1-13
Test document, sending, 2-4-5
Test Sheet, PriorityFax, 2-5
Time and date, setting, 2-14—15, 6-1
Timing, activity report, 4-14
Thickness of paper, 2-6, 5-1
Toll-free number, Introduction-3
TONE 20 10 switch, 2-4, 3-4
TONE PULSE switch, 2-4,3-4
Top control panel for fax uses, 2-l-3
Top control panel for telephone uses, 3-l-3
Transmission mode compatibility, 7-l
I n d e x
Transmission speed, 7-1
Transmission time, 7-1
Transmission verification, setting, 4-5—6
Troubleshooting, see problems and solutions
Turnaround polling, 4-28—29
calling-side, 4-28—29
delayed, 4-33
U
Unpacking the fax machine, l-l-2
W
Wall jack, telephone, l-4
Weight, 7-2
Index - 9