Aspire M3800
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
I
Revision History
Please refer to the table below for the updates made on Aspire
M3800 Service Guide.
Date
Chapter
Updates
II
Copyright
Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or
by any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed
or implied, with respect to the contents hereof and specifically disclaims any
warranties of merchantability or fitness for any particular purpose. Any Acer
Incorporated software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and
not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of
all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium 4 and Celeron are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks
of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN
Denotes actual messages that appear on screen.
MESSAGES
NOTE
Gives bits and pieces of additional information
related to the current topic.
WARNING
Alerts you to any damage that might result from
doing or not doing specific actions.
CAUTION
Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Remind you to do specific actions relevant to the
accomplishment of procedures.
IV
Preface
Before using this information and the product it supports, please read the
following general information.
1. This Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION decided for Acer's "global" product offering.
To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the
functionality of a machine (e.g. add-on card, modem, or extra memory
capability). These LOCALIZED FEATURES will NOT be covered in this
generic service guide. In such cases, please contact your regional offices or
the responsible personnel/channel to provide you with further technical
details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-date information available on your regional web or channel. If,
for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code
to those given in the FRU list of this printed Service Guide. You MUST use
the list provided by your regional Acer office to order FRU parts for repair
and service of customer machines.
V
Chapter 1 System Specifications 1
Features……………………………………………………………………………………………... 1
Block Diagram…………………………………………………………..………………...………..6
Aspire M3800 Front Panel…….....................................................…………..…….……………………….…..……....7
Aspire M3800 Rear Panel……....................................................……………………………………..…….………8
Hardware Specifications and Configurations………………….…….……..9
Power Management Function (ACPI support function)…………………………..…...14
Chapter 2 System Utilities 16
Entering Setup…………………………………………………………………………..17
Product Information………………………………………………………..19
Standard CMOS Setup………………………….…….……………………………………20
Advanced BIOS Features………………………………………..……………………21
Advanced Chipset Setup………………………...…………………………………………..22
Integrated Peripherals…………………………...…………………………………………..23
Power Management…………………………………………………………25
PC Health Status……………………………………………………………...26
Frequency/Voltage Control……………..………………………….…….27
BIOS Security Features…………..…………………………….…….28
Load Default Settings………………………………………………..……. 29
Save & Exit Setup………………………………………………….…………30
Exit Without Saving………………………………………………….……..31
Chapter 3 Machine Disassembly and Replacement 32
General Information………………………………………………………. 33
Disassembly Procedure……………………………………………………34
Spire M3800 Disassembly Procedure……......................................………35
Chapter 4 Troubleshooting 50
Chapter 5 Jumper and Connector Information 51
Jumper Setting…………………………………………………..………………..51
Chapter 6 FRU (Field Replaceable Unit) List 57
Exploded Diagram………………………………………………………….58
VI
Chapter 1
System Specifications
Features
Operating System
…
Microsoft Windows Vista Premium SP1
…
Microsoft Windows XP Home Basic SP1
…
Linpus Linux X-Windows mode
…
Free Dos
Processor
…
Socket Type: Intel® Socket T LGA 775 pin
…
Processor Type:
… CPUs which compliant with Intel FSB 800/1066/1333 MHz CPUs
Chipset
…
Intel G43+ ICH10R
PCB
…
Form Factor: Micro ATX
…
Dimension/Layer: 244mm x244mm
Memory
…
1GB / 2GB DDR3 1333/1066/800 Un-buffered Non-ECC DIMM support
…
Support single channel 64 bit mode with maximum memory size up to 8GB
…
Support un-buffered DIMM (Intel ICH10R)
…
DIMM Slot: 4
…
Memory Max: 1GB to 8GB DDR2 memory technologies
PCI
…
PCI Express Slot Type: x16
…
…
PCI Express x16 Slot Quantity: 1
PCI Express Slot Type: x1
…
PCI Express x1 Slot Quantity: 1
1
…
PCI Slot Type:
…
PCI Slot Quantity: 2
SATA
…
Slot Type: SATA slot
…
Slot Quantity: 6
…
Storage Type support:
…
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD
Dual/DVD SuperMulti Plus/Blu-Ray ODD
Audio
…
Audio Type: HD audio codec
…
Audio Channel: 7.1 channel
…
Audio Controller /Codec: ALC888S HD codec 7.1
…
Connectors support:
…
Rear 6 jack follow HD audio definition, example as below
…
Audio jacks color coding: should meet Microsoft Windows Logo Program
Device Requirements: Audio-0002
…
2 S/PDIF-out header (1*4)
…
1 front panel audio header (2*5)
…
S/N ratio: 90 dB at rear output jack
2
LAN
…
MAC Controller: ICH10R
…
10M/100M/1000M LAN
…
PHY: Intel Boazman 82567V PCI-E Giga LAN
USB
…
Controller Type: Intel ICH10R
…
Ports Quantity: 12
…
4 back panel ports
…
On-board: 3 2*5 headers
…
…
…
4 ports for front daughter board
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
…
USB 2.0/1.1
BIOS
…
BIOS Type: AMI Kernel with Acer skin
…
Size: 4Mb/2MB
…
Note:
…
Boot ROM should be included (PXE function should be built in with
default and RPL function is optional by service BIOS)
…
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
…
Controller: Super I/O ITE 8720 (F stepping or after; must full support Intel
platform)
Rear I/O Connector
…
1 PS/2 Keyboard port,
…
1 PS/2 Mouse port
3
…
1 1394 port
…
1 D-Sub VGA port
…
1 HDMI VGA port
…
1 RJ45 LAN port
…
4 USB ports
…
7.1 channel phone jack (6 audio jacks)
On-board connectors
…
1 LGA 775 CPU socket
…
4 DDR3 memory sockets
…
1 PCI Express x16 slot
…
1 PCI Express x 1 slot
…
2 PCI slot
…
6 SATAII connectors
…
4 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO
standard Specification)
…
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors
…
1 SPDIF out header x2
…
1 4 pin CPU Fan connector
…
1 3 pin System FAN connector with linear circuit
…
2 reserved 2pin GPIO
…
1 24pin + 4pin ATX interface PS3/PS2 SPS connector
…
1 2*7 pin front panel IO header
…
1 Jumper for clear CMOS
…
1 on board buzzer connector
4
…
…
1 2x5pin Front Audio header
1 2*5pin 1394 header
Power Supply
…
…
Power Supply Mounting Features
…
Chassis accepts ATX-style power supply
…
Chasses accepts PS2, PS3 style power supply
…
Features for internal mounting tab
…
Location of 4 external mounting holes
Power Supply Electrical Design Feature
… 300W/500W/250W
in stable mode (Acer Assign System Power Unit)
…
Design for Intel G43 series chipset compatible system
…
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V
(attention to 12V output capability)
…
Demand for both PFC/Non-PFC solutions (two different quotations are
needed)
…
Minimum 4 Serial ATA power connector solution should be included (by
default)
…
Minimum 3 big 4-pin power connector included
…
Minimum 1 small 4-pin power connector included
…
PFC version will not provide switch selector for 115/230V AC input but it
should be universal for Europe and China
…
Non-PFC version should provide switch selector for 115/230V AC input
and universal for worldwide
…
PS2 style
Block Diagram
6
Aspire M3800 M Front Panel
The computer’s front panel consists of the following:
1
2
3
4
Label
Description
1
Acer LOGO
2
Optical drive
3
Card reader
4
Aspire Logo
7
Aspire M3800 Rear Panel
1
7
2
8
3
9
4
5
4
10
6
11
Label
Label Description
Description
1
Voltage selector switch
7
Fan aperture
2
PS/2 keyboard connecter
8
PS/2 mouse connecter
3
D-Sub port
9
System FAN
4
HDMI port
10
1394 connector
5
USB 2.0 connector
11
LAN connector
6
Audio connector
8
Hardware Specifications and Configurations
Processor
Item
Specification
Type
Processor Type: Intel Conroe /Kensfield /Wolfdale
/Yorkfield processor FSB 1333/1066/800 MHz CPUs
Socket
LGA 775 pin
FSB
800/1066/1333 MHz CPUs
Minimum operating speed
0 MHz (If Stop CPU Clock in Sleep State in BIOS
Setup is set to Enabled.)
BIOS
Item
Specification
BIOS code programmer
AMI Kernel with Acer skin
BIOS version
D02
BIOS ROM type
SPI Flash
BIOS ROM size
4Mb/2MB
Support protocol
SMBIOS (DMI) 2.4/DMI 2.0 (log file)
Device Boot Support
-
Support to LS-120 drive
YES
Support to BIOS boot block
feature
YES
1st priority: SATA HDD
2nd priority: CD-ROM
3rd priority: FDD
4th priority: LAN
5th priority: USB device
BIOS Hotkey List
Hotkey
Del
Function
Enter BIOS Setup Utility
Description
Press while the system is booting to enter
BIOS Setup Utility.
9
Main Board Major Chips
Item
Specification
North Bridge
Intel G43
South Bridge
Intel ICH10R
APG controller
Intel G43
Super I/O controller
ITE 8720
Audio controller
Realtek HD audio codec ALC888S-HD codec 7.1
LAN controller
Intel Boazman 82567V PCI-E Giga LAN
HDD controller
Intel ICH10R
Keyboard controller
ITE 8720
Memory Combinations
Slot
Memory
Total Memory
Slot 1
1GB,2GB
1GB ~2GB
Slot 2
1GB,2GB
1GB ~2GB
Slot 3
1GB,2GB
1GB ~2GB
Slot 4
1GB,2GB
1GB ~2GB
Maximum System Memory Supported
1GB ~8GB
System Memory
Item
Specification
Memory slot number
4 slot
Support Memory size per socket
1GB/2GB
Support memory type
DDR3
Support memory interface
DDR3 800/1066/1333MHz
Support memory voltage
1.5V
Support memory module package
240-pin DDR3
Support to parity check feature
Yes
Support to error correction code (ECC) feature
No
Memory module combinations
You can install memory
modules in any combination as
long as they match the above
specifications.
10
Audio Interface
Item
Specification
Audio controller
Intel ICH10R
Audio controller type
ALC888S
Audio channel
codec 7.1
Audio function control
Enable/disable by BIOS Setup
Mono or stereo
Stereo
Compatibility
Sound Blaster Pro/16 compatible Mixed
digital and analog high performance
chip Enhanced stereo full duplex
operation High performance audio
accelerator and AC’97 support Full
native DOS games compatibility Virtual
FM enhances audio experience through
real-time FM-to-Wavetable
conversionMPU-401 (UART mode)
interface for Wavetable synthesizers and
MIDI devices Integrated dual game port
Meets AC’97and WHQL specifications
Music synthesizer
Yes, internal FM synthesizer
Sampling rate
48 KHz (max.)
MPU-401 UART support
Yes
Microphone jack
Supported
Headphone jack
Supported
SATA Interface
Item
Specification
SATA controller
Intel ICH10R
SATA controller resident bus
PCI bus
Number of SATA channel
SATA X 6
Support bootable CD-ROM
YES
11
Floppy disk drive Interface
Item
Floppy disk drive controller
Specification
Super I/O ITE 8720
Floppy disk drive controller resident bus ISA bus
Support FDD format
360KB, 720KB, 1.2MB, 1.44MB, 2.88MB
USB Port
Item
Specification
Universal HCI
USB 2.0/1.1
USB Class
Support legacy keyboard for legacy mode
USB Connectors Quantity
4 ports for back panel
4 ports for front daughter board
4 2*5 headers.
Environmental Requirements
Item
Specification
Temperature
Operating
+5°C ~ +35°C
Non-operating
-20 ~ +60°C (Storage package)
Humidity
Operating
15% to 80% RH
Non-operating
10% to 90% RH
Vibration
Operating
(unpacked)
5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes
12
Power Management
Devices
S1
S3
S4
S5
Power Button
V
V
V
V
USB Keyboard/Mouse
V
V
N/A
N/A
PME
Disabled
Disabled
Disabled
Disabled
RCT
Disabled
Disabled
Disabled
Disabled
WOR
Disabled
Disabled
Disabled
Disabled
…
…
Devices wake up from S3 should be less than
Devices wake up from S5 should be less than 10 seconds
13
14
Chapter 2
System Utilities
The manufacturer or the dealer already configures most systems. There is
no need to run Setup when starting the computer unless you get a Run
Setup message.
The Setup program loads configuration values into the battery-backed nonvolatile
memory called CMOS RAM.
This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In
this case, the system cannot retain configuration values in CMOS.
Before you run Setup, make sure that you have saved all open files. The system reboots
immediately after you exit Setup.
15
Entering Setup
Power on the computer and the system will start POST (Power On Self Test) process. When
the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to
enter the setup menu.
NOTE: If the message disappears before you respond and you still wish to enter Setup, restart
the system by turning it OFF and On. You may also restart the system by
simultaneously pressing [Ctrl+ Alt+ Delete].
The Setup Utility main menu then appears:
CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc.
Product Information
PC Health Status
Standard CMOS Features
Frequency/VoltageControl
Advance BIOS Features CMOS
BIOS Security Features
Advanced Chipset Features
Load Default Settings
Integrated Peripherals
Save & Exit Setup
Power Management Setup
Exit Without Saving
KLIJ: Move Enter: Select
F1: General Help
+/-/: Value
F10: Save
ESC: Exit
F9: Optimized Defaults
16
The items in the main menu are explained below:
Parameter
Description
Production Information
This page shows the relevant information of the main
board
Standard CMOS Features
This setup page includes all the items in standard
compatible BIOS
Advance BIOS Features
This setup page includes all the items of Award special
enhanced features
Advance Chipset Features
This setup page includes all advanced chipset features
Integrated Peripherals
This setup page includes all onboard peripherals
Power Management Setup
This setup page includes all the items of Green function
features
PC Health Status
This setup page is the System auto detect Temperature,
voltage, and fan speed
Frequency/Voltage Control
This setup page is the System Frequency/Voltage setup
BIOS Security Features
Change, set or disable password. It allows you to limit
access to the System
Load Optimized Defaults
Load Optimized Settings Default Settings indicates the
value of the system parameters which the system would
be in best performance configuration
Save & Exit Setup
Save CMOS value settings to CMOS and exit setup
Exit Without Saving
Abandon all CMOS value changes and exit setup
17
Product Information
The screen below appears if you select Product Information from the main menu: The
Product Information menu contains general data about the system, such as the product
name, serial number, BIOS version, etc. This information is necessary for
troubleshooting (maybe required when asking for technical support).
CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc.
Product Information
Processor Type
:
Intel(R) Core(TM)2 CPU Q9400 ﹫ 2.66GHz
Processor Speed
: 2.66GHz
System Memory
: 4047MB
System Manufacture
: Acer
Product Name
: Aspire M5801
System Serial Number
:
System BIOS Version
: D02
BIOS Release Date
: 02/20/2009
Asset Tag Number
Item Help
:
KLIJ: Move Enter: Select
F1: General Help
+/-/: Value
F10: Save ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu:
Parameter
Description
Processor Type
This item lists the product processor model
Processor Speed
This item lists the processor frequency for the system
System Memory
Total memory size for the system
Product Name
This item lists the product name
Product Name
This item lists the system BIOS version
System Serial Number
This item lists the system serial number
System BIOS Version
This item lists the system BIOS version
BIOS Release Date
This item lists the BIOS release date
18
Standard CMOS Setup
Select standard CMOS features from the main menu to configure some basic parameters
in your system the following screen shows the standard CMOS features menu:
CMOS Setup Utility – Copyright (c) 1985-2005,American Megatrends, Inc.
Standard CMOS Features
System Date
[Thu 02/26/2009]
System Time
[16:11:21]
Item Help
Use [ENTER], [TAB] or
Halt on
[All, But Keyboard]
[SHIFT-TAB] to select
A field .
Use [+] or [-] to configure
system Time.
KLIJ: Move ENTER: Select Item
F1: General Help
+/-/: Value
F10: Save
ESC: Exit
F9: Optimized Defaults
BIOS Security Features
19
The following table describes the parameters found in this menu.
Parameter
Description
Options
System Date
To set the date following
Week: From [Sun.] to [Sat.]. determined
the
by BIOS and is display only
weekday-month-date-year Day: from [1] to [31] (or the maximum
format
allowed in the month.
Year: from 1999 to 2099
System Time
To set the time following
the hour-minute-second
format
The items format is [hour]
[minute][second]. The time is calculated
base on the 24-hour timer clock.
Halt On
This item enables use to
select the situation if the
BIOS stops the POST
process and the
notification
All Errors
No Errors
All, But Keyboard
All, But Diskette
All, But Disk/Key
20
Advanced Setup
The following screen shows the Advanced Setup:
CMOS Setup Utility Copyright (c) 1985-2008,American Megatrends, Inc.
Advanced BIOS Features
Quick Boot
Quiet Boot
1st Boot Device
2nd Boot Device
3rd Boot Device
4th Boot Device
Hard Disk Drive Priority
Optical Disk Drive Priority
Removable Device Priority
Enabled
Enabled
[ST3750630AS]
[P1-HL-ST
BDDVDR]
[Generic USB]
[LAN]
[Press Enter]
[Press Enter]
[Press Enter]
Boot up Num-Lock
On
USB Beep Message
Disabled
KLIJ: Move
Enter: Select
F1: General Help
+/-/: Value
Item Help
Allows BIOS to skip certain tests while
Booting .This will decrease the time
needed to boot the system.
F10: Save
ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu.
Parameter
Description
Options
Quick Boot
Allows BIOS to skip certain tests while
[Enabled],
booting. This will decrease the time needed [Disabled]
to boot the system
1 st Boot Device
The item allows you to see the sequence of
boot device where BIOS attempts to load
the disk operation system.
2 nd Boot Device
3 rd Boot Device
4 th Boot Device
Hard Disk Drive
Priority
Specifies the boot device. Priority
sequence from available Hard Drives
Optical Disk Drive
Priority
Removable Device
Priority
Boot up Num-Lock On
Select Power-on state for Numlock
On,Off
USB Beep Message
Enables the beep during USB device
enumeration
[Enabled],
[Disabled]
21
Advanced Chipset Setup
CMOS Setup Utility Copyright (c) 1985-2008,American Megatrends, Inc
Advanced Chipset Features
Intel EIST
Intel XD Bit
Intel VT
Intel VT-d
Memory Hole Remapping
Primary Video
Enabled
Enabled
Enabled
Enabled
Enabled
Auto
KLIJ: Move Enter: Select
Item Help
Disable: Disable EIST
Enable: Enable EIST
+/-/: Value
F1: General Help
F10: Save ESC: Exit
F9: Load Default Settings
The following table describes the parameters found in this menu.
Parameter
Description
Options
Intel EIST
For Intel platform
Disabled/Enabled
Intel XD Bit
For Intel platform
Disabled/Enabled
Intel VT
For Intel platform
Disabled/Enabled
Intel VT-d
For Intel platform
Disabled/Enabled
Memory Hole
Remapping
You can reserve this area of system memory
for ISA adapter ROM. When this area is
reserved, it cannot be cached. The user
information of peripherals that need to use
this area of system memory usually discuss
their memory requirements.
Disabled/Enabled
Primary Video
Priority for Auto : PCIE -> Onboard -> PCI
Auto/PCIE/Onbo
ard/PCI
22
Integrated Peripherals
CMOS Setup Utility – Copyright (c) 1985-2008, American Megatrends, Inc.
Integrated Peripherals
Onboard SATA Controller
Onboard SATA Mode
Onboard USB Controller
Legacy USB Support
USB Storage Emulation
Onboard Audio Controller
Onboard LAN Controller
Onboard LAN Option ROM
Onboard 1394 Controller
KLIJ: Move
Enabled]
[RAID]
[Enabled]
[Enabled]
[Auto]
[Enabled]
[Enabled]
[Disabled]
[Enabled]
Enter: Select
F1: General Help
Item Help
Options
[Disabled]
[Enabled]
+/-/: Value
F10: Save
ESC: Exit
F9: Optimized Defaults
23
The following table describes the parameters found in this menu.
Parameter
Description
Options
Onboard SATA Mode
This item is only available when
onboard SATA controller is AHCI
AHCI Disabled /
AHCI
Onboard ESATA Mode
This item is only available when
onboard ESATA controller is AHCI
Mode.
Disabled/AHCI
Mode
Onboard USB Controller
Always enabled USB keyboard
during POST no matter what option
is set
Disabled/Enabled
Legacy USB Support
This item is only available when on
board USB controller is enabled
Disabled/Enabled
Onboard Audio Controller
Always enabled Audio POST no
matter what option is set
Disabled/Enabled
Onboard LAN Controller
Always enabled Audio POST no
matter what option is set
Disabled/Enabled
Onboard LAN Option ROM
This item is only available when
onboard LAN controller is enabled
Disabled/Enabled
Onboard 1394 Controller
Always enabled Audio POST no
matter what option is set
Disabled/Enabled
24
Power Management
The Power Management menu lets you configure your system to most effectively save
energy while operating in a manner consistent with your own style of computer use. The
following screen shows the Power Management parameters and their default settings:
CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc
Power Management Setup
ACPI Aware O/S
ACPI Suspend Mode
Power On by RTC Alarm
Power On by PCIE Devices
Power On by PCI Devices
Wake Up by PS/2 KB/Mouse
Wake Up by USB KB//Mouse
Restore On AC Power Loss
[Yes]
[S3 (STR)]
[Disabled]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[Last State]
Item Help
Yes/ No
ACPI support for
Operating System.
Yes: If OS supports ACPI.
No: If OS does not support ACPI.
KLIJ: Move Enter: Select
F1: General Help
+/-/: Value
F10: Save
ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu.
Parameter
ACPI Aware O/S
ACPI Suspend Mode
Description
Control wake up event for
S1/S3/S4/S5
Options
No/Yes
S1(POS)/S3 (STR)
Power On by RTC Alarm
Disabled/Enabled
Power On by PCIE Devices
Disabled/Enabled
Power On by PCI Devices
Disabled/Enabled
Wake Up by PS/2 KB/Mouse
Wake Up by USB KB//Mouse
Control wake up event for
S1/S3
Disabled/Enabled
Disabled/Enabled
25
PC Health Status
CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc.
PC Health Status
CPU Temperature (PECI Mode)
System Temperature
CPU Fan Speed
System Fan Speed
CPU Core
+1.1V
+3.30V
+5.00V
+12.0V
5VSB
:
:
:
:
:
:
:
:
:
:
44
35℃/95℉
1744RPM
N/A
1.184V
1.1362V
3.36V
4.999V
11.968V
4.999V
VBAT
:
3.168V
Smart Fan
Item Help
Disabled
Enabled
[Enabled]
KLIJ: Move Enter: Select
F1: General Help
+/-/: Value
F10: Save ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu:
Parameter
Description
CPU/System Temperature
Detect CPU Temperature
automatically
CPU/SYSTEM FAN Speed (RPM)
Detect CPU/SYSTEM Fan Speed
Status automatically
CPU Smart FAN Control
The item displays the system Smart
Fan Function status. It is always
enabled by system.
Options
26
Frequency/Voltage Control
CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc
Frequency/Voltage Control
Enable Clock to All DIMM/PCI
Spread Spectrum
Enabled
Enabled
Item Help
Options
Disabled
Enabled
KLIJ: Move Enter: Select
F1: General Help
+/-/: Value
F10: Save ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu:
Parameter
Spread Spectrum
Description
Always auto detect Spread
Spectrum
Options
Disabled/Enabled
27
BIOS Security Features
CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
BIOS Security Features
Supervisor Password
User Password
Change Supervisor Password
: Not installed
: Not Installed
[Press Enter]
KLIJ: Move Enter: Select
F1: General Help
Item Help
Install or Change the Password
+/-/: Value
F10: Save ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu:
Parameter
Change Supervisor
Password
Description
This item is only available when
supervisor password is installed, If clear
supervisor password, user password
should also be cleared. All setup items
will be view-only except user password
item when login with user password
Options
Press Enter
28
Load Default Settings
This option opens a dialog box that lets you install defaults for all appropriate items in
the Setup Utility.
CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
Product Information
PC Health Status
Standard CMOS Features
Frequency/Voltage Control
Advance BIOS Features CMOS
Load Default Settings?
Advanced Chipset Features BIOS
Integrated Peripherals
[OK]
Power Management Setup
KLIJ: Move Enter: Select
F1: General Help
BIOS Security Features
Loab
Loab Default
DefaultSettings
Settings
Save & Exit Setup
[Cancal]
Exit Without Saving
+/-/: Value
F10: Save ESC: Exit
F9: Optimized Defaults
The following table describes the parameters found in this menu:
Parameter
Description
Load Default
Settings
Select the field loads the factory defaults for BIOS and
Chipset Features, which the system automatically
detects. This option opens a dialog box that lets you
install optimized defaults for all appropriate items in
the Setup Utility.
Options
29
Save & Exit Setup
Highlight this item and press <Enter> to save the changes that you have made in the
Setup Utility and exit the Setup Utility.
CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
Product Information
PC Health Status
Standard CMOS Features
Frequency/Voltage Control
Advance BIOS Features CMOS
BIOS Security Features
Save &Exit Setup?
Loab Default Settings
Advanced Chipset Features
Integrated Peripherals
Power Management Setup
Save & Exit
Setup
Save
& Exit Setup
[OK]
KLIJ: Move Enter: Select
F1: General Help
[Cancal]
Exit Without Saving
+/-/: Value
F10: Save ESC: Exit
F9: Load Default Settings
The following table describes the parameters found in this menu:
Parameter
Description
Save &exit setup
Press <Enter> to save the changes that have made
in the Setup Utility and exit the Setup Utility.
Press<Y> to save and Exit or <N> to return to the
main menu.
Options
30
Exit Without Saving
Highlight this item and press <Enter> to discard any changes that you have made in the
Setup Utility and exit the Setup Utility.
CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
Product Information
PC Health Status
Standard CMOS Features
Frequency/Voltage Control
Advance BIOS Features CMOS
BIOS Security Features
Exit Without Saving?
Loab Default Settings
Advanced Chipset Features
Integrated Peripherals
[OK]
Power Management Setup
KLIJ: Move Enter: Select
F1: General Help
Save & Exit Setup
[Cancal]
Exit
ExitWithout
WithoutSaving
Saving
+/-/: Value
F10: Save ESC: Exit
F9: Load Default Settings
Parameter
Description
Exit Without Saving
Press<Enter> to discard any changes and
exit the Setup Utility
Options
31
Chapter 3
Machine Disassembly and Replacement
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic
discharge.
Wire cutter.
Phillips screwdriver (may require different size).
NOTE: The screws for the different components vary in size. During the disassembly
process, group the screws with the corresponding components to avoid
mismatches when putting back the components.
32
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the
following:
1. Turn off the power to the system and all peripherals.
2. 2.Unplug the AC adapter and all power and signal cables from the system
33
Disassembly Procedure
This section tells you how to disassemble the system when you need to perform
system service. Please also refer to the disassembly video, if available.
CAUTION: Before you proceed, make sure you have turned off the system and all
peripherals connected to it.
34
Aspire M3800 Disassembly
Process
Bezel
Process:
1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
35
Remove side cover
Process:
1. Put the Computer on the worktable lightly.
2. Release left side cover with 2 screws then remove left side cover.
36
Remove CPU fan pipe
Process:
1. Release the CPU fan pipe.
4
3
4
3
1
2
Remove Cards
Process:
1. Release the slot cover tooless
2. Remove VGA 、TV、Modem Card,the following list is for your reference
about the mutual location relation (Optional by SKU).
37
38
Remove HDD Data Cables
Process:
1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU).
2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU)
Remove slave HDD cable
Remove master HDD cable
39
Remove ODD DATA cable
Process:
1. Remove master ODD data/power cable from Master ODD.
Remove HDD power cable
Process:
1. Remove master HDD data cable from master HDD.
2. Remove slave HDD data cable from slave HDD.
40
Remove Cables
Process:
1.
2.
3.
4.
5.
Remove Power SW cable cable from M/B.
Remove FI/O USB cable from M/B.
Remove MCR USB cable from M/B.
Remove Card reader cable from M/B.
Remove audio cable from the “AUDIO" port on M/B.
41
Remove HDD
Process:
1. Remove the screws and take out HDD bracket .
2. Remove two sides with 2 screws for each and then remove the master HDD and Slave
HDD.
3. Remove Slave HDD from the second HDD location. (Optional by SKU)
Master HDD location
2
Slave HDD location
4
1
3
42
Remove card reader
Process:
1.
Remove card reader from chassis.
Remove ODD
Process:
1. Remove bezel of chassis.
2. Remove Master ODD from the location.
3. Remove slave ODD from the location. (Optional by SKU)
43
Remove Cables
Process:
1. Remove M/B power cable from M/B “ATX1”.
2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from
M/B”SYS-F2”.
M/B power cable
44
Remove System FAN
Process:
1.
Release four screws according to the following picture.
2. Remove Sys FAN (Optional by SKU)
4
1
2
3
Remove mother board
Process:
1. Release 8 pcs screws form the corresponding hole.
2. Release screws according to the following picture in turn.
45
3.
Remove the Mother board from chassis.
Remove CPU cooler
Process:
1. Remove cooler power cable from M/B “CPU-F2”.
2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). Remove Cooler
from the Retention module.
46
Remove memory
Process:
1. Remove the first Memory from DIMM.
2. Remove the second Memory from DIMM2 (Optional by SKU).
Remove CPU
Process:
1.
Remove CPU according following the pictures.
47
Lock the Handle
Remove I/O shielding
Process:
1. Remove I/O Shielding.
48
Chapter 4
Troubleshooting
Please refer to generic troubleshooting guide for troubleshooting information relating to
following topics:
…
Power-On Self-Test (POST)
…
POST Check Points
…
POST Error Messages List
…
Error Symptoms List
49
Chapter 5
50
51
ATX_POWER: ATX 24-pin Power Connector
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Pin
Signal Name
Pin
Signal Name
1
+3.3
13
+3.3V
2
+3.3
14
-12V
3
COM
15
COM
4
+5V
16
PS_ON
5
COM
17
COM
6
+5V
18
COM
7
COM
19
COM
8
PWR OK
20
-5V
9
5VSB
21
+5V
10
+12V
22
+5V
11
+12V
23
+5V
12
+3.3V
24
COM
52
53
54
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of
Aspire M3800. Refer to this chapter whenever ordering for parts to repair or for
RMA (Return Merchandise Authorization).
NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most
up-to-date information available on your regional web or channel. For whatever reasons a
part number change is made, it will not be noted in the printed Service Guide. For
ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part
number code to those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for repair and service
of customer machines.
55
Exploded Diagram
56