User’s manual
DECT 6.0 accessory handset
for use with VTech models
TR1-2013/TR16-2013/TR17-2013/ TR2-2013/TR26-2013/TR27-2013
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 5 of this manual.
This manual has instructions on how to set up and register your new handset.
For abridged instructions on using the handset, see the Abridged user’s manual
that came with your telephone base.
You may also view or download the online Complete user’s manual for a full
set of installation and operation instructions at
In Canada, visit
Register online to get an additional 3-month warranty!
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
ECO mode
This power conserving technology reduces power
consumption for optimal battery performance.
The ECO mode activates automatically whenever
the handset is synchronized with the telephone base.
The handset shows ECO when the ECO mode activates.
10:15 P M
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Handset charger and
charger adapter
Handset battery
compartment cover
User’s manual
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
Made in China / Fabriqué en chine
Handset battery
User’s manual
Battery installation
Install the battery as shown below.
. Slide the battery compartment cover
towards the center of the handset
until it clicks into place.
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
Made in China / Fabriqué en chine
. Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
Made in China / Fabriqué en chine
. Plug the battery connector securely
into the socket.
. Place the handset in the telephone
base or charger to charge.
CHARGE light
remains on when
• If the handset will not be used for a long time, disconnect and remove the battery
to prevent possible leakage.
• To purchase a replacement battery, visit our website at
or call 1 (800) 595-9511. In Canada, go to or call 1 (800) 267-7377.
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). For best performance, keep the handset in the telephone
base or charger when not in use. The battery is fully charged after 11 hours of
continuous charging.
Battery indicators
Battery status
The screen is blank, or
displays Put in charger
and flashes.
The battery has no or very little
charge. The handset cannot
be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and flashes.
The battery has enough charge
to be used for a short time.
Charge without interruption
(about 30 minutes).
The screen displays
The battery is charged.
To keep the battery
charged, place it in the
telephone base or charger
when not in use.
If you place the handset in the telephone base or charger without plugging in the
battery, the screen displays No Battery.
Add and register a handset
This telephone system accommodates up to five handsets. Each new handset must
be registered with the telephone base before use. Additional handsets registered to
the telephone base are assigned numbers in the sequential order.
When first purchased and properly charged, each expansion handset shows
To register HS... and ...see manual alternately. Charge the handset before
registering it to the telephone base.
To register a handset:
. Place the new/non-registered handset in the telephone base.
Do not place the
handset in the charger.
2. After about 10 seconds, the handset displays Registering... When the
registration process completes, the handset displays Registered and you hear a beep. The registration process takes about 90 seconds to complete.
Deregister handsets
If you want to replace a handset or reassign the designated handset number of a
registered handset, you must deregister all handsets and then individually register
each handset.
If you want to register a handset to another TR1-2013/TR16-2013/TR17-2013/
TR2-2013/TR26-2013/TR27-2013 base, you must deregister all handsets, and then
individually register each handset to the desired base.
To deregister all handsets:
. Press and hold /FIND HANDSET on the telephone base for about 10 seconds
until the IN USE light on the telephone base turns on and starts flashing.
. Immediately press /FIND HANDSET again. You must press /FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for approximately
five seconds.
. All handsets display To register HS... and ...see manual alternately when the
deregistration process completes. The deregistration process takes about
10 seconds to complete.
Handset overview
CHARGE light
Dialing keys
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the
following performance:
Operating time
While in use (talking*)
Up to 7 hours
While in speakerphone mode (talking*)
Up to 3.5 hours
While not in use (standby**)
Up to 5 days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
The handset beeps every 50 seconds while on a call.
The handset beeps and Low battery displays on the handset.
Put in charger displays on the handset.
A battery is properly installed and the screen is blank.
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the battery provided or equivalent. To order a replacement, visit our website at or call 1 (800) 595-9511. In Canada, go to or
call 1 (800) 267-7377.
• Do not dispose of the battery in a fire. Check with local waste management codes for special disposal
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the
eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials.
• Charge the battery provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the following:
. Read and understand all instructions.
. Follow all warnings and instructions marked on the product.
. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply in your home or office, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
0. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
service facility. Opening or removing parts of the telephone base or handset other than specified
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause
electric shock when the product is subsequently used.
. Do not overload wall outlets and extension cords.
. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may result
in damage and often requires extensive work by an authorized technician to restore the product to
normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
5. Only put the handset of your telephone next to your ear when it is in normal talk mode.
. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation
of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by
the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it
is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify
any risk to bystanders with pacemakers from other persons using wireless telephones.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance
- which can vary with the locations of the telephone base and handset, the weather, and the layout of your
home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well
when you press
. Move closer to the telephone base, then press
to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve
reception, move closer to the telephone base.
Energy-saving charging mode
When first purchased and properly installed for charging (see Battery installation on page 2), put the
handset in the handset charger to charge. The energy-saving charging mode is activated while charging.
When this mode is activated, all telephone functions, except handset battery charging, will be disabled.
If you have registered the handset to your telephone base, follow the instructions below to activate and
deactivate the energy-saving charging mode.
To activate the energy-saving charging mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with
charged batteries before proceeding.
2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the
power outlet.
3. After about 20 seconds, when the IN USE light starts flashing, release /FIND HANDSET and then press it
again within 2 seconds.
When the phone successfully enters the energy-saving charging mode, the IN USE light turns off
and all handsets display To register HS... and ...see manual alternately.
When the phone fails to enter this mode, repeat Step 1 through Step 3 above.
Note: The telephone base will be powered up as normal if you fail to press /FIND HANDSET within
2 seconds in Step 3.
To deactivate the energy-saving charging mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the telephone
base is powered up as normal.
2. Register your handsets back to the telephone base. See page 3 for handset registration instructions.
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need
to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,
take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft
cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the
unplugged cords.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think of
cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
The RBRC seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program to collect
and recycle these batteries at the end of their useful lives, when taken out of
service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal
hydride batteries into the trash or municipal waste, which may be illegal in your
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery
at local retailers participating in the RBRC® program or at authorized VTech
product service centers. Please call 1 (800) 8 BATTERYTM for information on NiMH battery recycling and disposal bans/restrictions in your area.
VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in
material and workmanship, pursuant to the following terms and conditions, when installed and used normally
and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer
for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the
limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You should expect the repair or replacement to
take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at or call
1 (800) 595-9511. In Canada, go to or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service
location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery
or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the
Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this
limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are
not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along
with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under
Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can
be safely absorbed by a user or bystander according to the intended usage of the product. This product has
been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the
user. The telephone base shall be installed and used such that parts of the user’s body other than the hands
are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply
with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is
also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two
lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily
discontinue your telephone service. The telephone service provider is required to notify you before
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone service provider is required to inform you of
your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities,
equipment, operation, or procedures that could affect the proper functioning of this product. The telephone
service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may
vary according to environmental conditions at the time of use.
Power requirements
Handset: 2.4V Ni-MH battery
Charger: 6V AC @ 300mA
Directory: 50 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise and interference when used with
most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR program ( recognizes and encourages the use of
products that save energy
and help protect our environment. We are proud to mark this product
with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
All rights reserved. Printed in China.