VeriFone 8000 Installation guide

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NURIT 8000

Installation Guide

VeriFone Part Number DOC113EN06-A, Revision A

NURIT 8000 Installation Guide

© 2009 VeriFone, Inc.

All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc.

The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”

VeriFone, the VeriFone logo, VeriCentre, Verix, and NURIT are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.

All other brand names and trademarks appearing in this manual are the property of their respective holders.

Comments? Please e-mail all comments on this document to your local VeriFone Support Team.

VeriFone, Inc.

2099 Gateway Place, Suite 600

San Jose, CA, 95110 USA www.verifone.com

VeriFone Part Number DOC113EN06-A, Revision A

C

ONTENTS

P R E F A C E

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

C H A P T E R 1

Overview NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

C H A P T E R 2

Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Examining

NURIT 8000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Terminal Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Terminal Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Opening and Closing Battery/Card Compartment Cover . . . . . . . . . . . . . . . . . . 14

Installing SIM, SAM, and SD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting and Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Powering On and Off the Terminal With a Battery Pack. . . . . . . . . . . . . . . . 20

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Loading Paper into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing the Paper Roll From the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Car Adapter Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Data Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

External Modem Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the Magnetic Stripe Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

C H A P T E R 3

Specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Physical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

NURIT 8000 I NSTALLATION G UIDE

3

C ONTENTS

Environmental, Regulatory, and Performance Specifications . . . . . . . . . . . . . . 29

Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

C H A P T E R 4

Maintenance and

Cleaning

Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

C H A P T E R 5

Troubleshooting

Guidelines

NURIT 8000 Appears to Have No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Transactions Cannot be Completed Successfully . . . . . . . . . . . . . . . . . . . . . . . 34

Wireless Communication Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Operation with Peripheral Device Not Successful . . . . . . . . . . . . . . . . . . . . . . . 35

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printer Continues Printing When Out of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Magnetic Stripe Card Reader Does Not Function Properly . . . . . . . . . . . . . . . . 35

Smart Card Reader Does Not Function Properly . . . . . . . . . . . . . . . . . . . . . . . . 35

The Keypad Does Not Respond. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

An Incorrect Response or Data Is Obtained. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

“Tampered Device” Displayed On Screen and Keypad Inoperable . . . . . . . . . . 36

C H A P T E R 6

Service and Support Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cables and Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

External Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

VeriFone Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

I N D E X

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4 NURIT 8000 I NSTALLATION G UIDE

P

REFACE

Use this guide as the primary source of information for setting up and installing the

NURIT 8000.

Audience

This guide provides a simple description of the NURIT 8000’s features as well as basic information for the device’s installation and configuration.

Organization

This guide is organized as follows:

Chapter 1 , Overview . Provides an overview of the NURIT 8000.

Chapter 2 , Setup . Explains the setup and installation of NURIT 8000, selecting its

location, and establishing connections with other devices.

Chapter 3 , Specifications . Discusses power requirements and dimensions of the

NURIT 8000.

Chapter 4 , Maintenance and Cleaning

. Explains maintenance of the NURIT 8000.

Chapter 5 , Troubleshooting Guidelines

. Provides troubleshooting guidelines for problems related to the NURIT 8000’s installation and configuration.

Chapter 6 , Service and Support

. Provides information for contacting your local

VeriFone service provider and on how to order accessories or documents from

VeriFone.

Related

Documentation

To learn more about NURIT 8000, refer to the following set of documents:

NURIT 8000 Quick Installation Guide

NURIT 8000 Certifications and Regulations Sheet

VPN DOC113EN04-A

VPN DOC113EN05-A

Guide

Conventions

Various conventions are used to help you quickly identify special formatting.

Table 1 describes these conventions and provides examples of their use.

Table 1 Document Conventions

Convention Meaning

Blue

Italics

NOTE

Text in blue indicates terms that are cross references.

Italic typeface indicates book titles or emphasis.

The pencil icon is used to highlight important information.

Example

See

Guide Conventions

.

You must not use this unit underwater.

Box contents, including interconnection cable types, may vary according to specific model.

NURIT 8000 I NSTALLATION G UIDE

5

P REFACE

Guide Conventions

Table 1 Document Conventions

Convention Meaning

CAUTION

The caution symbol indicates hardware or software failure, or loss of data.

Example

The unit is not waterproof or dustproof, and is intended for indoor use only.

WARNING

The lighting symbol is used as a warning when bodily injury might occur.

Due to risk of shock do not use the terminal near water.

Acronym Definitions Various acronyms are used in place of the full definition.

Table 2

presents acronyms and their definitions.

Table 2

Acronym

OS

PC

PIN

POS

RAM

RJ45

RS232

SAM

AC

DC

ECR

LED

LCD

MRA

MSAM

MSR

SDIO

SC

SD Card

SIM

VPN

WiFi

Acronym Definitions

Definitions

Alternating Current

Direct Current

Electronic Cash Register

Light Emitting Diode

Liquid Crystal Display

Merchandise Return Authorization

Micromodule-size Security Access Module

Magnetic Stripe Reader

Operating System

Personal Computer

Personal Identification Number

Point-of-Sale

Random Access Memory

Registered Jack 45

Recommended Standard 232

Security Access Module

Secure Digital Iput/Output

Smart Card (Integrated Chip Card)

Secure Digital Card

Subscriber Identity Module

VeriFone Part Number

Wireless Fidelity

6 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 1

Overview

This chapter provides a brief description of the NURIT 8000.

NURIT 8000

The NURIT 8000 Wirless Palmtop Terminal is one of the most advanced, versatile, secure, and convenient POS terminals manufactured today.

Figure 1 The NURIT 8000 Terminal

Features at a

Glance

The following is a list of features of the NURIT 8000:

Table 3 NURIT 8000 Features

Feature

LCD Display

Keypad

Smart Card Reader

Description

Graphical LCD display

• Black and White

• 128 x 128 pixels

• Application-dependent touch screen, with stylus

• 18 keys comprised of:

• 10-key telephone-style keypad

• 8 function and special keys

• Integrated, front-entry, EMV-compliant smart card reader

• Integrated, bi-directional magnetic stripe card reader Magnetic Stripe

Card Reader

SAM-SD/MMC

Cards

Compartment

SIM Connector

• Compartment for up to two SAM cards

Compartment for up to one SD/MMC card

Note: Configuration is model-dependent.

• Connector for the insertion of a SIM card (model dependent)

NURIT 8000 I NSTALLATION G UIDE

7

O VERVIEW

Features at a Glance

Table 3

Feature

Thermal Printer

Terminal Interface

Connector

Radio

Power

NURIT 8000 Features

Description

• Integrated printer uses thermal paper

• Easy-load mechanism

• Barrel power ( POWER ) connector

• Data connector

• Internal antenna, located under paper roll, with power supply

• GSM

Note: Configuration is model-dependent.

• AC/DC adapter (safety approved)

Operating System

Accessories

Output: 9-10 V at 1 A

Note: The AC/DC adapter must be approved by the relevant authorities in the country where the equipment is sold.

• Ported NURIT for maximum application portability

• Car adapter

• External modem

8 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 2

Setup

This chapter describes the setup procedure for NURIT 8000, in the following sections:

Selecting Location

Unpacking Shipping Carton

Examining NURIT 8000 Features

Opening and Closing Battery/Card Compartment Cover

Connecting Cables

Connecting the Battery

Connecting Cables

Power Supply

Connecting Cables

Using the Magnetic Stripe Card Reader

Using the Smart Card Reader

Selecting

Location

Use the following guidelines to select a location for the NURIT 8000.

Ease of Use • When not operated from its hand-held position, place the NURIT 8000 on a flat table or countertop close to the power outlet and any peripherals.

• Maintain good ventilation.

Environmental

Factors

• Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.

• Do not use the NURIT 8000 in a known blasting area.

• Do not use the NURIT 8000 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle’s engine.

• Do not cover slots and openings of the device. They may be provided for ventilation and protection against overheating. Never place the device near radiators, or in a place where proper ventilation is not provided.

• Do not cover the terminal.

NURIT 8000 I NSTALLATION G UIDE

9

S ETUP

Selecting Location

10

• Maintain at least 22 cm (8.5 in) of clear space around the terminal in its fixed operating location, in order to assure good ventilation.

Indoor Use

The NURIT 8000 is designed to be operated indoors in the following manner:

• Powered only by the built-in battery.

• Using the AC/DC power adapter for battery charging only.

• Using the optional external modem.

Outdoor Use

The NURIT 8000 is designed to be operated outdoors in the following manner:

• Powered only by the built-in battery.

• In a vehicle, using the optional car adapter.

CAUTION

Under no circumstances should the NURIT 8000 be powered or charged outdoors using its AC/DC adapter.

WARNING For persons using a pacemaker or other medical device, please read the following important safety notes:

Though most electronic equipment and critical medical devices are shielded against radio-frequency signals, it is important to realize the possibilities of potential interference and to know the standard precautions that may be taken.

Consult the manufacturer of your medical device to determine its level of shielding.

NOTE When the NURIT 8000 terminal is used as a secure PIN entry device:

• The customer should be able to obstruct visual observation of the PIN entry with his/her body and hand.

• The cardholder must be clearly instructed to obstruct visual observation of the PIN entry with his/her body and hand.

Failure to comply with these conditions may render the PIN pad non-compliant with ISO 9564 for PIN protection and may violate card association requirements for PIN entry devices.

Electrical

Considerations

• Avoid using this product during electrical storms.

• Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).

NURIT 8000 I NSTALLATION G UIDE

S ETUP

Unpacking Shipping Carton

• Do not use the NURIT 8000 near water or in moist conditions.

• Never spill any liquid on the device.

• Never push objects into the device through slots (other than those specifically intended for the magnetic stripe, smart cards, SAM cards, or cable ports).

• To reduce the risk of shock, do not disassemble any of the equipment or accessories referred to in this manual. If required, take the equipment to a qualified service representative. Incorrect reassembly or opening or removing covers may expose you to dangerous voltages or other risks.

WARNING Due to risk of shock or damage, do not use the NURIT 8000 near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Unpacking

Shipping Carton

Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The NURIT 8000 is a secure product and any tampering can cause it to cease to function or to operate in an unsecured manner.

WARNING

Do not use a unit that has been tampered or damaged.

The NURIT 8000 comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your

VeriFone service provider immediately.

NOTE

The package contents, including interconnection cable types, may vary according to the specific model.

Some or all of the accessories contained in the box may already be installed in the PIN pad.

To unpack the shipping carton

1 Remove and inspect the contents of the shipping carton. The NURIT 8000 carton includes the following components:

• NURIT 8000 terminal

• AC/DC power adapter

• Documentation

• Touch screen stylus

• Thermal paper roll

• Paper roll spindle

• Lithium-polymer Battery

• RS-232 — barcode reader adapter (model dependent)

• Keyboard emulation barcode reader adapter (model dependent)

• PC-Terminal cable (model dependent)

• Terminal-terminal cable (model dependent)

NURIT 8000 I NSTALLATION G UIDE

11

S ETUP

Examining NURIT 8000 Features

2 Remove all plastic wrapping from the components.

3 Remove the clear protective film from the LCD screen.

4 Save the shipping carton and packing material for future repacking or moving of the device.

Examining

NURIT 8000

Features

Before you continue with the installation process, familiarize yourself with the

NURIT 8000 features:

PAPER COVER

STYLUS

LCD SCREEN

PAPER TEAR BAR

KEYPAD

MAGNETIC STRIPE CARD SLOT

Figure 2

SMART CARD SLOT

NURIT 8000 Terminal Features (Front Panel)

COMPLIANCE LABEL

MODEL/SERIAL NUMBER

BATTERY/CARD

COMPARTMENT COVER

Figure 3

DATA CONNECTOR

POWER CONNECTOR

NURIT 8000 Terminal Features (Bottom Panel)

12 NURIT 8000 I NSTALLATION G UIDE

S ETUP

Examining NURIT 8000 Features

Terminal Front

Panel

The front panel of the NURIT 8000 terminal (see Figure 2

) includes the following features:

• A touch screen terminal display, backlit LCD screen.

• A stylus, with an integrated stylus storage slot.

• An 18-key, telephone-style keypad.

• A magnetic card reader on the top of the terminal. Bi-directional swiping capabilities. Swipe the card with the magnetic stripe down and left, towards the terminal and the keypad. For further directions, see

Using the Magnetic

Stripe Card Reader

.

• A smart card reader, built into the front of the terminal. For further directions,

see Using the Smart Card Reader

.

• A thermal printer.

Terminal Bottom

Panel

The bottom panel of the NURIT 8000 terminal (see Figure 3 ) includes the

following features:

• An interconnection port panel. The interconnection port panel includes the following ports:

• A Power Socket where the power cable is plugged. For directions on

connecting the terminal to an electrical outlet, see Power Supply

.

• A Data connector. For directions on connecting to the data port, see

Accessories and Documentation

.

• A battery pack/card compartment with removable door. The card compartment is where the optional SIM (subscriber identity module), SAM

(security access module), and SD (secure digital) cards are installed

(configuration is model dependent).

For directions on installing and removing the battery pack/card compartment

door, see Opening and Closing Battery/Card Compartment Cover

.

For directions on installing and removing the battery pack, see

Connecting the

Battery

.

For directions on installing and removing the SIM, SAM, and SD cards, see

Connecting Cables

.

NOTE

VeriFone ships variants of the NURIT 8000 terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, up to four MSAM cardholders, or a battery pack. However, the basic processes described in this guide remain the same, regardless of terminal configuration.

NURIT 8000 I NSTALLATION G UIDE

13

S ETUP

Opening and Closing Battery/Card Compartment Cover

Opening and

Closing Battery/

Card

Compartment

Cover

To access the battery/card compartment, you have to first remove the compartment cover.

NOTE

SIM, SAM, and SD card configurations are model dependent.

To remove the battery

/card compartment cover

1 Disconnect the AC/DC power adapter from the electrical power outlet.

2 Carefully place the NURIT 8000 face down on a soft, smooth surface, so as not to damage the LCD screen.

3 Secure the unit with one hand.

4 With your other hand, release the battery /card compartment cover by pressing and lifting its locking tab.

5 Lift the cover and detach it from the terminal.

Figure 4 Removing the Battery/Card Compartment Cover

14 NURIT 8000 I NSTALLATION G UIDE

S ETUP

Installing SIM, SAM, and SD Cards

To replace the battery pack/card compartment cover

1 Place the NURIT 8000 face down on a soft, smooth surface, so as not to damage the LCD screen.

Figure 5 Replacing the Battery/Card Compartment Cover

2 Insert the two hinges of the battery/card compartment cover into the hinge slots on the edge of the battery/card compartment.

3 Close the compartment cover and press down until the locking tab snaps into place.

4 Connect the AC/DC power adapter from the electrical power outlet.

Installing SIM,

SAM, and SD

Cards

Configuration of SIM, SAM, and SD cards are model dependent. You can install one SIM card, up to two SAM cards, and an SD card in the NURIT 8000 terminal, depending on the particular model.

The card compartment is shared with the battery. To gain access to the battery/ card compartment, you must first remove the battery/card compartment door. For information on removing and replacing the battery/card compartment door, see

Opening and Closing Battery/Card Compartment Cover .

NOTE

A SIM card must be installed when using a model of the NURIT 8000 that implements GSM or GPRS wireless communications technology.

To install a SIM or a

SAM card

1

Remove the battery/card compartment door. See Figure 4 .

2 If necessary, remove the battery. See

Figure 10

.

3 Slide the locking-clasp in the direction indicated by the engraved arrow to the

OPEN position.

4 Lift the cardholder on its hinge to a vertical position.

5 Hold the SIM/SAM card vertically, with the beveled corner at the top edge and the metallic contacts facing towards the contacts on the reader.

6 Slide the card into the cardholder.

NOTE Make sure that you first slide the end closest to the chip on the card into the grooves of the holder and that the beveled corner is on the top edge of the SAM card.

NURIT 8000 I NSTALLATION G UIDE

15

S ETUP

Installing SIM, SAM, and SD Cards

7 Lower the SIM/SAM cardholder onto its base.

Check that the corner of the SIM/SAM card is not obstructed by the triangular protrusion at the corner of the cardholder base.

8 Lock the SAM cardholder by sliding the cardholder locking clasp to the LOCK position.

CAUTION

Do not bend or scratch the contacts of the SAM cardholder when installing or removing cards.

9 If necessary, replace the battery. See

Figure 9

.

10 Replace the battery/card compartment cover. See

Figure 5

.

16

Figure 6 Installing and Removing a SIM/SAM Card

To remove a SIM/SAM card

1 Open the card holder, by following steps 1-4 of

To install a SIM or a SAM card

and remove the card.

2

Close the card holder by following steps 7-8 of To install a SIM or a SAM card .

For further instructions, see Figure 6 .

To install an SD/MMC card

1

Remove the battery/card compartment door. See Figure 4 .

2 If necessary, remove the battery. See

Figure 10

.

3 Hold the SD/MMC card directly above the SD/MMC card slot, with the metal contacts facing down and the narrow edge with the beveled corner pointing towards the slot opening.

4 Lower the SD/MMC card into position.

NURIT 8000 I NSTALLATION G UIDE

S ETUP

Installing SIM, SAM, and SD Cards

5 Press down on the SD/MMC card while sliding it into the slot, until the card snaps into place.

Figure 7 Inserting the SD/MMC Card

6 If necessary, replace the battery. See

Figure 9

.

7 Replace the battery/card compartment cover. See

Figure 5

.

To remove an SD/

MMC Card

1

Remove the battery/card compartment door. See Figure 4 .

2 If necessary, remove the battery. See

Figure 10

.

3 With one hand press down on the SD/MMC locking tab, while sliding the card out with your other hand.

4 Remove the SD/MMC card.

Figure 8 Removing the SD/MMC Card

5 If necessary, replace the battery. See

Figure 9

.

6 Replace the battery/card compartment cover. See

Figure 5

.

NURIT 8000 I NSTALLATION G UIDE

17

S ETUP

Connecting the Battery

Connecting the

Battery

The NURIT 8000 terminal comes with a Lithium-polymer battery. Read this section to know how to install and remove the battery.

NOTE

Only use batteries provided by VeriFone. For information about purchasing

additional or replacement batteries, see Accessories and Documentation

.

Depending on your model of the NURIT 8000 terminal, the battery compartment may be shared with the SIM, SAM, and SD cards. To gain access to the battery/ card compartment, you must first remove the battery/card compartment door. For information on removing and replacing the battery/card compartment cover, see

Opening and Closing Battery/Card Compartment Cover .

Connecting and

Removing the

Battery

The NURIT 8000 allows you to operate the terminal without an external power supply, by using a battery.

To insert the battery 1 Remove the battery/card compartment cover. See

Figure 4

.

2 Hold the battery, verifying that the side with the metal contacts are facing downwards and that the rounded edge is facing towards the back of the compartment.

3 While holding the battery at a 30° angle, slide the two tabs on the front of the battery into the slots on the front wall of the compartment.

4 Push the back of the battery down, until it snaps into place.

18

Figure 9 Inserting the Battery

5 Replace the battery/card compartment cover. See

Figure 5

.

To remove the battery 1 Power off the terminal. See

Powering On and Off the Terminal With a Battery

Pack

.

2 Remove the battery/card compartment cover. See

Figure 4

.

3 Insert your fingernail into the groove at the back of the battery and lift the battery, snapping the battery out of place.

NURIT 8000 I NSTALLATION G UIDE

S ETUP

Connecting the Battery

4 Lift and remove the battery.

Figure 10 Removing the Battery

5 Replace the battery/card compartment cover. See

Figure 4

.

Battery Maintenance

CAUTION

Take care when installing the battery pack. If it is installed incorrectly, it may explode. Use only a VeriFone supplied battery.

• The supplied high-performance smart Lithium-polymer battery provides 7.4

VDC at 1800 mAH (minimum) capacity.

• When fully discharged, the battery fully recharges within three hours while installed in the terminal. An 80% charge capacity is reached within one hour.

• The terminal can be connected to an AC/DC power supply indefinitely without causing damage to the battery pack.

CAUTION

When using the VeriFone-supplied AC/DC power adapter, the Lithium-polymer battery must be installed in the terminal.

• In typical use, the life span of the battery exceeds 500 charge cycles, after which, operating time decreases slowly.

• The battery pack has a self-discharge rate. It loses approximately 1% of its charge per day when not in use. Replace the battery pack when the charge capacity is too weak for normal operation.

• Remove the battery pack from the terminal if you do not intend to use your

NURIT 8000 for an extended period of time.

WARNING

Do not break open, or separate the battery.

WARNING Do not dispose of the NURIT 8000 Lithium-polymer smart battery in a fire.

LIthium-polymer batteries must be recycled or disposed of properly. Do not dispose of Lithium-polymer batteries in municipal waste sites.

NURIT 8000 I NSTALLATION G UIDE

19

S ETUP

Connecting the Battery

NOTE

Extreme temperatures degrade the battery pack performance.

Battery Environmental Requirements:

Standard Charge: 0°C to 40°C (32°F to 104°F)

Discharge: -20°C to 50°C (-4°F to 122°F)

Storage: -20°C to 60°C (-4°F to 140°F)

Battery Charge

Status

The LED indicator on the car adapter lights according to the charge status.

Table 4 Battery Charge LED Indicator Status

Indicator

Red

Green

No light

Charge Status

The battery is charging (less than 80% charged)

The battery is charging (80% or more charged) the battery is fully charged or the charger is disconnected from the power outlet.

Powering On and

Off the Terminal

With a Battery Pack

To power on a terminal, while using a battery pack, press the ON/OFF button, on the keypad. Hold down the button until the terminal powers up.

To power off a terminal, while using a battery pack, press down on both the function ( F ) and ON/OFF buttons, simultaneously. Hold down the button until the terminal powers down.

NOTE

Powering off the terminal is only possible when the terminal is running on batteries, and not connected to an AC power supply.

20 NURIT 8000 I NSTALLATION G UIDE

S ETUP

Using the Printer

Using the Printer

An integrated thermal printer is built into the NURIT 8000. Before you can process transactions in the NURIT 8000 that require a receipt or record, you must install paper in the printer.

Loading Paper into the Printer

Before using the printer, load a roll of paper into the printer.

To load paper into the printer

1 Place the terminal on a flat, stable surface.

2 Insert two fingers into the recess on the paper compartment cover, beneath the release latch.

3 Pull the opening latch up until the cover unlocks.

Figure 11 Opening the Paper Compartment

4 Remove the tape strip from a new paper roll.

5 Unroll approximately 5 cm (2 in) of paper to facilitate the loading process.

6 Hold the paper roll with the unrolled end on the underside.

7 Lower the paper roll into the paper compartment.

Figure 12 Inserting a Paper Roll

8 Pull the unrolled end of the paper approximately 2.5 cm (1 in) out of the paper compartment, ensuring that the paper feeds from the underside of the roll.

9 Make sure that the opening latch is down, in its original position.

NURIT 8000 I NSTALLATION G UIDE

21

S ETUP

Using the Printer

10 Close the paper compartment cover, pressing down firmly, until it snaps into place.

Figure 13 Closing the Paper Compartment

Removing the Paper

Roll From the

Printer

When a roll of paper is finished, or if the paper is jammed, you may have to remove the old roll in order to replace it.

To remove a roll of thermal paper from the printer

1 Place the terminal on a flat, stable surface.

2 Insert two fingers into the recess on the paper compartment cover, beneath the release latch.

3 Pull the opening latch up until the cover unlocks.

4

Lift the paper compartment cover until it is fully open (see Figure 11 ).

5 Lift the paper roll out of the paper compartment.

22

Figure 14 Removing the Paper Roll

NURIT 8000 I NSTALLATION G UIDE

S ETUP

Power Supply

Power Supply

The NURIT 8000 gives you the option of running the unit on battery power, or through a power adapter. The power adapter both gives power, as well as recharges the battery.

For information on using the battery, see Connecting the Battery .

Before connecting a power supply, disconnect the power cord from the power outlet.

Connect and route all cables between the NURIT 8000, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector.

WARNING

Use only the VeriFone supplied AC/DC power adapter to power the NURIT 8000.

The power adapter provides electrical power to the NURIT 8000 as follows:

• AC/DC adapter (safety approved)

Output: 9-10 V at 1 A

WARNING

Do not plug the power pack into an outdoor outlet or operate the NURIT 8000 outdoors. Also, disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost.

NOTE

To protect against possible damage caused by lightning strikes and electrical surges, VeriFone recommends installing a power surge protector.

Connect one end of the power adapter cable to the Power port on the bottom of the terminal and the other into an electrical power outlet.

Figure 15 Power Supply Connection

NURIT 8000 I NSTALLATION G UIDE

23

S ETUP

Power Supply

Car Adapter

Connection

The car adapter is an optional accessory. You can use the car adapter to provide power to the NURIT 8000 and to charge the installed Lithium-polymer battery.

For information on ordering a car adapter for the NURIT 8000 terminal, see

Accessories and Documentation

.

To connect the car adapter

Connect one end of the car adapter cable to the Power port on the back of the terminal and the other into the vehicle’s electrical power socket.

NOTE

Figure 16 Car Adapter Power Supply Connection

The LED indicator on the car adaptor indicates the charge status of the battery,

as described in Battery Charge Status .

To remove the car adapter

Unplug the car adapter from the vehicle’s electrical power socket and then from the power connector, at the front of the NURIT 8000 terminal.

24 NURIT 8000 I NSTALLATION G UIDE

S ETUP

Connecting Cables

Connecting

Cables

The NURIT 8000 has the following ports to facilitate different types of cabling connections:

Data Connection

Power Supply

POWER

CONNECTOR

DATA

CONNECTOR

Figure 17 NURIT 8000 Connections

Data Connection The data cable is an accessory which may be ordered separately.

For information on ordering an external modem for the NURIT 8000 terminal, see

Accessories and Documentation

.

CAUTION

• Turn off the POS terminal, and any peripheral devices whenever you connect or disconnect the NURIT 8000.

• Do not disconnect the NURIT 8000 from an external device when it is processing data.

NOTE •

Peripheral devices may require special adapter cables for their connection to the

NURIT 8000. In addition, certain peripheral devices require an external power supply.

Refer to the product documentation of the specific peripheral devices, or contact your local VeriFone representative or service provider for further details.

To connect the data cable

1 Turn off the external device to which the base unit is to be connected and/or the NURIT 8000 terminal.

2 Insert the plug into the data port on bottom of the unit.

3 Insert the plug at the other end, into the external device.

4 Turn on the external device and/or the NURIT 8000 terminal.

Figure 18 Possible Data Connections

NURIT 8000 I NSTALLATION G UIDE

25

S ETUP

Connecting Cables

To remove the data cable

1 Turn off the external device to which the base unit is connected and/or the

NURIT 8000 terminal.

2 Detach the plug from the external device.

3 Detach the plug from the data port on the bottom of the terminal.

4 Turn on the NURIT 8000 terminal.

External Modem

Connection

The External Modem is an optional accessory that has model dependent connection capabilities. You can use the high-speed modem to download applications and parameters to the NURIT 8000 via a standard telephone line. For more information, see

Features at a Glance .

For information on ordering an external modem for the NURIT 8000 terminal, see

Accessories and Documentation

.

To connect the external modem

1 Connect the modem’s data plug into the data port on the front panel of the

NURIT 8000 terminal.

2 Connect a standard telephone line cord from the modem to a standard RJ-11 type modular telephone line outlet.

Figure 19 External Modem Connection

To disconnect the external modem

1 Disconnect the modem’s data plug from the data port on the front panel of the

NURIT 8000 terminal.

2 Disconnect the standard telephone line from the telephone outlet.

CAUTION

Do not disconnect the NURIT 8000 from an external device when it is processing data.

26 NURIT 8000 I NSTALLATION G UIDE

S ETUP

Using the Magnetic Stripe Card Reader

Using the

Magnetic Stripe

Card Reader

The magnetic stripe card reader is located at the top end of the NURIT 8000 terminal. Use the magnetic stripe card reader with a magnetic stripe card.

To use the magnetic stripe card reader

1 Hold the card with the magnetic stripe positioned down and facing towards the LCD display.

2 Insert the card into one end of the card reader slot.

3 Swipe the card in a smooth, continuous movement, all the way through the slot.

NOTE

Figure 20 Swiping Magnetic Card

For guidance, a pictogram near the card slot indicates how to swipe the magnetic stripe card in the card reader.

The magnetic stripe card reader supports bi-directional swiping of cards.

NURIT 8000 I NSTALLATION G UIDE

27

S ETUP

Using the Smart Card Reader

Using the Smart

Card Reader

The EMV-compatible smart card reader is located at the bottom end of the NURIT

8000 terminal. Use the smart card reader with a smart card.

To use the smart card reader

1 Hold the smart card horizontally, with the metal chip facing up and at the edge of the card nearest to the smart card reader slot.

2 Insert the card into the smart card reader slot.

NOTE

Figure 21 Inserting Smart Card

3 Remove the card when prompted by the POS terminal, depending on the specific application being used.

For guidance, a pictogram near the card slot indicates how to insert the smart card into the smart card reader. In addition, insertion direction arrows may be engraved or inscribed on the smart card.

28 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 3

Specifications

This chapter discusses power requirements, dimensions, and other specifications of the NURIT 8000.

Specifications

The following specifications describe the NURIT 8000 physical and electrical characteristics.

Model NURIT 8020

Power Supply • AC/DC adapter (safety approved)

Output: 9-10 V at 1 A

The AC/DC adapter must be compliant with the applicable standards and/or approved by the relevant authorities in the country where the equipment is sold.

Printer Thermal; easy-load mechanism.

Modem Optional accessory.

Choice of three speeds: 14.4 Kbps, 33.6 Kbps, or 56 Kbps telephone line modem

(model dependent).

Implements synchronous or asynchronous, HDLC, TCP/IP protocols.

Supports Fast Connect connectivity.

May be supplied with the terminal as a standard accessory (model dependent).

Physical Length: 210 mm (8.27 in.). Width: 92 mm (3.62 in.). Height: 59 mm (2.32 in.).

Weight: terminal, 625 g (22.05 oz.); full shipping, 800 g (28.2 oz.).

Environmental,

Regulatory, and

Performance

Specifications

The NURIT 8000 meets all the necessary environmental, regulatory, and performance standards for its intended use and expected market. VeriFone recognizes its responsibility to minimize the environmental impacts of its operations and products. For more information on the NURIT 8000 terminal certification and regulatory details, refer to the NURIT 8000 Certifications and

Regulations (VPN DOC113EN05-A).

This device is not intended for outdoor use and is certified for indoor use only.

Temperature and

Humidity

Operating Temperature and Humidity

• Temperature: 0 o

C to +40 o

C (+32 o

F to +113 o

F)

• Humidity: 5-95% RH, non-condensing

NURIT 8000 I NSTALLATION G UIDE

29

S PECIFICATIONS

Environmental, Regulatory, and Performance Specifications

Storage Temperature and Humidity

• Temperature: -20 o C to +60 o C (-4 o F to +140 o F)

• Humidity: 5-95% RH, non-condensing

User Interactions and Responsibilities

Reference: IEEE 1725, Section 9.2

• Do not disassemble or open crush, bend or deform, puncture or shred

• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.

• Only use the battery for the system for which it is specified

• Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.

• Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.

• Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-200x. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.

• Promptly dispose of used batteries in accordance with local regulations

• Battery usage by children should be supervised.

• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.

• Improper battery use may result in a fire, explosion or other hazard.

30 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 4

Maintenance and Cleaning

The NURIT 8000 has no user-serviceable parts.

CAUTION • Opening or disassembling the terminal in any way automatically erase all secret encryption keys and will render the PIN pad inoperable.

• Opening the terminal will void any warranty and security certification. It may also result in irreversible damage to the unit’s electronic circuitry.

In order to maintain the NURIT 8000 in proper working condition:

• Keep the terminal dry and in the cleanest possible working and storage environment.

• Do not store the terminal in extremely hot or cold areas.

• Do not shake or drop the terminal.

Cleaning the

NURIT 8000

Disconnect the device from the power supply and any peripherals before cleaning.

To clean the NURIT

8000

• Gently wipe off dirt from the body of the terminal with a soft, damp, lint-free cloth. A very mild dishwashing detergent can be used to dampen the cloth.

• If available, a low-pressured blower can be used to remove dirt accumulated around the keypad buttons.

• Use a soft cloth, an eyeglass lens wiper, or a lens blower to remove dust and dirt from the LCD screen.

NURIT 8000 I NSTALLATION G UIDE

31

M AINTENANCE AND C LEANING

Cleaning the NURIT 8000

• To clean the PIN pad, use a soft, damp, lint-free cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a VeriFone Cleaning Kit. See

Accessories and Documentation

..

CAUTION Never use abrasive compounds or solvents, thinner, trichloroethylene, ketonebased solvents, benzene, or synthetic cleansers– they can deteriorate plastic or rubber parts.

Do not spray cleaners or other solutions directly onto the keypad or display.

Never clean the unit with liquids. Use only a lightly dampened cloth or soft brush.

Never rub or strongly press on the LCD display.

Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning and/or a soft brush.

To clean the printer 1 Disconnect the terminal from the power supply.

2

Open the paper roll compartment cover. See Figure 11 .

3

Carefully lift the paper roll (see Figure 14 ) and remove any excess pieces of

paper or dirt that might be lodged in the compartment. If available, use a lowpressure compressed air gun.

4 Replace the paper roll. See

Figure 12

.

5

Close the paper roll compartment cover. See Figure 13 .

32 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 5

Troubleshooting Guidelines

NOTE

The troubleshooting guidelines provided in the following section are included to assist you to successfully install and configure your NURIT 8000 device. If you have problems operating your NURIT 8000 device, please read through these troubleshooting examples.

If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance. Typical examples of malfunction you may encounter while operating your NURIT 8000 device and steps you can take to resolve them are listed.

The NURIT 8000 comes equipped with tamper-evident labels. The device contains no user serviceable parts. Do not, under any circumstance, attempt to disassemble the device. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider.

Service conducted by parties other than authorized VeriFone representatives may void warranty.

CAUTION Use only a VeriFone-supplied power cord. Using an incorrectly rated power supply may damage the device or cause it not to work as specified. Before troubleshooting, ensure that the power supply matches the requirements specified at the bottom of the device. (See

Specifications for detailed power

supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting.

NURIT 8000 I NSTALLATION G UIDE

33

T ROUBLESHOOTING G UIDELINES

NURIT 8000 Appears to Have No Power

NURIT 8000

Appears to Have

No Power

If the NURIT 8000 appears to have no power:

• Check all cable connections.

• Check that the voltage is reaching the AC power outlet by connecting a different device to this outlet. If you suspect any type of problem at this electric outlet, contact a certified electrician for a professional inspection.

• Check that the AC/DC power adapter is correctly connected to the power supply, as described in

Power Supply .

• Try adjusting the LCD screen contrast settings, using the designated, modeldependent, key combination.

• Press and hold down on the ON/OFF key for three (3) seconds.

• Check that the battery is securely installed and sufficiently charged, as

described in Connecting the Battery

.

• If possible, try to operate the NURIT 8000 with a different VeriFone supplied

AC/DC power adapter.

• Connect the NURIT 8000 to a different AC power outlet.

• If the problem persists, contact your VeriFone distributor or service provider.

Transactions

Cannot be

Completed

Successfully

If transactions cannot be completed successfully:

• Try to perform the transaction using a different magnetic stripe card or smart card (model dependent).

• Make sure that you insert or swipe the card in the proper manner.

• Attempt to complete several transactions manually using the terminal’s keypad instead of using customer cards. If all these transactions are completed successfully, contact an authorized representative or service provider.

• If manually performed transaction is not completed successfully, verify that the wireless transmission quality is sufficient to complete the transaction. Try changing your location to obtain improved transmission quality.

• If the problem persists, contact your VeriFone distributor or service provider.

Wireless

Communication

Does Not Work

If the wireless communication is disrupted or cannot be established:

• Try moving the terminal to a more open operating area. An enclosed area degrades the quality of wireless reception and transmission.

• Verify that the SIM card being used for wireless communication is installed correctly and is not dammaged or malfunctioning.

• In general, the angle of operation does not affect terminal performance.

However, for optimal usage, hold the terminal at an angle not exceeding 30°.

• If the problem persists, contact your VeriFone distributor or service provider.

34 NURIT 8000 I NSTALLATION G UIDE

T ROUBLESHOOTING G UIDELINES

Operation with Peripheral Device Not Successful

Operation with

Peripheral

Device Not

Successful

If operation with a peripheral device is not successful:

• Verify that the peripheral device is properly connected to the terminal.

• Try to verify whether the peripheral device is functioning properly.

• Replace the cable or the adapter cable being used with the peripheral device.

• If the problem persists, contact your VeriFone distributor or service provider.

Printer Does Not

Print

If the printer does not work properly:

• Check the power connection.

• Recharge or replace the battery.

• Check that the paper roll compartment cover is fully and securely closed. (See

Loading Paper into the Printer ).

• Check that the printer has paper and that the paper and paper roll are properly

installed. Take out and then reinsert the paper, if necessary. (See Loading

Paper into the Printer ).

• Check that the paper is not jammed or damaged. If it is, reload the paper. (See

Loading Paper into the Printer ).

• If the problem persists, contact your VeriFone distributor or service provider.

Printer

Continues

Printing When

Out of Paper

If the printer continues to operate when out of paper:

• Check that the paper sensor of the printer mechanism (inside the paper roll compartment) is not blocked by paper or debris.

• If the problem persists, contact your VeriFone distributor or service provider.

Magnetic Stripe

Card Reader

Does Not

Function

Properly

If the magnetic stripe card reader does not function properly:

• Check that the card has been swiped with its magnetic stripe facing left and at

the lower edge of the card, as described in Using the Magnetic Stripe Card

Reader

.

• Swipe the magnetic stripe card in the opposite direction.

• If possible, try using a different magnetic card.

• If the problem persists, contact your VeriFone distributor or service provider.

Smart Card

Reader Does Not

Function

Properly

If the smart card reader does not function properly:

• Check that the smart card is fully inserted with the metal chip facing up and at the edge of the card nearest to the smart card reader slot, as described in

Using the Smart Card Reader

.

• If possible, try using a different smart card.

• If the problem persists, contact your VeriFone distributor or service provider.

NURIT 8000 I NSTALLATION G UIDE

35

T ROUBLESHOOTING G UIDELINES

The Keypad Does Not Respond

The Keypad

Does Not

Respond

If the keypad does not respond:

• Refer to user documentation for the particular application in use.

• If the problem persists, contact your VeriFone distributor or service provider.

An Incorrect

Response or

Data Is Obtained

If an incorrect response or data is obtained:

• Refer to user documentation for the particular application in use.

• If the problem persists, contact your VeriFone distributor or service provider.

“Tampered

Device”

Displayed On

Screen and

Keypad

Inoperable

If “Tampered Device” is displayed on the screen and the keypad is inoperable contact an authorized service representative.

36 NURIT 8000 I NSTALLATION G UIDE

C HAPTER 6

Service and Support

For NURIT 8000 problems, contact your local VeriFone representative or service provider.

For NURIT 8000 product service and repair information:

• USA – VeriFone Service and Support Group, 1-800-834-4366,

Monday - Friday, 8 A.M. - 8 P.M., Eastern time.

• International – Contact your VeriFone representative.

Service Returns

Before returning the NURIT 8000 to VeriFone, you must obtain a Merchandise

Return Authorization (MRA) number. The following procedure describes how to return one or more NURIT 8000 for repair or replacement (U.S. customers only).

NOTE

International customers, please contact your local VeriFone representative for assistance with your service, return, or replacement.

1 Gather the following information from the printed labels (see

Figure 22 ) on

the bottom of each NURIT 8000 to be returned:

• Product ID, including the model and part number. For example,

“m108-xxx-xx” and “PTID xxxxxxxx.”

• Serial number (S/N xxx-xxx-xxx).

2 Within the United States, call VeriFone toll-free at 1-800-834-4366.

3 Select the MRA option from the automated message. The MRA department is open Monday–Friday, 8 A.M.–8 P.M., eastern time.

4 Give the MRA representative the information gathered in

Step 1 .

If the list of serial numbers is long, you can fax the list, along with the

information gathered in Step 1

, to the MRA department at 1-727-953-4172

(U.S.).

• Please address the fax clearly to the attention of the “VeriFone MRA

Dept.”

• Include a telephone number where you can be reached and your fax number.

NURIT 8000 I NSTALLATION G UIDE

37

S ERVICE AND S UPPORT

Accessories and Documentation

NOTE

• You will be issued MRA number(s) and the fax will be returned to you.

One MRA number must be issued for each NURIT 8000 you return to VeriFone, even if you are returning several of the same model.

5 Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.

6 Keep a record of the following items:

• Assigned MRA number(s).

• VeriFone serial number assigned to the NURIT 8000 you are returning for service or repair (serial numbers are located on the bottom of the unit as illustrated in

Figure 22

).

• Shipping documentation, such as air bill numbers used to trace the shipment.

• Model(s) returned (model numbers are located on the VeriFone label on the bottom of the NURIT 8000).

MODEL/ SERIAL NUMBER

Figure 22 Information Label on Unit Bottom

Accessories and

Documentation

VeriFone produces accessories and documentation for the NURIT 8000. When ordering, please refer to the part number in the left column.

VeriFone Online Store at www.store.verifone.com

• USA – VeriFone Customer Development Center, 1-800-834-4366,

Monday - Friday, 7 A.M. - 8 P.M., eastern time

• International – Contact your VeriFone representative

38 NURIT 8000 I NSTALLATION G UIDE

S ERVICE AND S UPPORT

Accessories and Documentation

Power Supply

AC power cord (United States of America)

Car adapter (universal)

WIR 30017

80CA-XX-MXX-BLK

The AC power cord varies by country. Contact your local VeriFone representative or service provider to identify the best power cord for your needs.

Battery 802B-XX-MXX-BLK

Cables and

Adapters

Data cable FCL09503

Keyboard emulation barcode reader adapter

T

PC–terminal cable

RS232 barcode reader adapter

A F A

R

Terminal–terminal cable

D R

N

External Modem 80EM-XX-MXX-GRY I O

VeriFone Cleaning

Kit

02746-01 I S

Documentation

E V

NURIT 8000 Quick Installation Guide

NURIT 8000 Certifications and Regulations Sheet

FCL09506 . 1

FCL09504

FCL09505

NURIT 8000 Rechargeable Battery Quick Installation Guide

NURIT 8000 Car Adapter Quick Installation Guide

NURIT 8000 External Modem Quick Installation Guide

DOC113EN04-A

DOC113EN05-A

DOC113EN07-A

DOC113EN08-A

DOC113EN09-A

NURIT 8000 I NSTALLATION G UIDE

39

S ERVICE AND S UPPORT

Accessories and Documentation

40 NURIT 8000 I NSTALLATION G UIDE

A

accessories 38

battery

39

cables and adapters

39

car adapter

39 documentation 39 external modem 39

power cord

39

terminal

38

B battery ordering

39

bottom panel features

13

terminal

13

C cables connecting

data 25

cables and adapters

accessories 39

ordering

39

car adapter ordering

39

cleaning

31

connecting cables

25

power supply 23

, 34

D data connecting cables

25

troubleshooting

36

data connection 25

documentation 38

accessories 39

acronym definitions 6

conventions 5

I

NDEX

related

5

E

electrical considerations 10

environmental factors

9

environmental,regulatory, and performance

specifications 29

external modem ordering

39

F features

bottom panel 13

front panel

13

general 7

, 12

front panel features

13

terminal

13

I inserting

paper 21

installing

SAM card

15

SD/MMC card

16

SIM card 15

terminal location 9

unpack the shipping carton

11

K keypad troubleshooting

36

L loading

paper 21

M magnetic stripe card reader troubleshooting

35

using

27

maintenance

NURIT 8000 I NSTALLATION G UIDE

41

I NDEX

O

42 cleaning

31

returning a unit for repair or replacement 37

model 29

modem specifications

29

O operation with peripheral device

troubleshooting 35

ordering battery

39

cables and adapters

39

car adapter

39

external modem

39 power cord 39

P paper inserting

21

loading

21

removing 22

physical specifications

29

power

troubleshooting 34

power cord 39

ordering

39

power supply

23 connecting 23

, 34

specifications

29

printer paper inserting

21

troubleshooting 35

specifications

29

troubleshooting 35

using

21

R removing

paper 22

SAM card

16

SIM card 16

repair 37 replacement 37

returning a unit

NURIT 8000 I NSTALLATION G UIDE

repair 37

replacement returning a unit

service

37

S

SAM card

installing 15

removing 16

SD/MMC card

removing 17

SD/MMC card installing 16

service

returning a unit 37

SIM card

installing 15

removing 16

smart card reader

troubleshooting 35

using

28

specifications

environmental,regulatory, and performance 29 modem 29 physical 29

power supply

29 printer 29

product model

29 temperature and humidity 29

support

37

T tampered device

troubleshooting 36

temperature and humidity specifications

29

terminal accessories

38

bottom panel

13

cleaning

31

documentation 38

electrical considerations 10

environmental factors

9

features 12

general

7 ,

12

front panel 13

installing 9 location 9

repair 33

,

37 replacement 37 service and support 37

specification

model 29

troubleshooting 33

transactions

troubleshooting 34

troubleshooting

data 36

keypad

36

magnetic stripe card reader 35 operation with peripheral device 35

power 34

printer 35

paper

35

smart card reader

35

tampered device 36

terminal 33

transactions 34 wireless communication 34

U using

magnetic stripe card reader 27

printer 21

smart card reader

28

W wireless communication

troubleshooting 34

I NDEX

U

NURIT 8000 I NSTALLATION G UIDE

43

VeriFone, Inc.

2099 Gateway Place, Suite 600

San Jose, CA, 95110 USA

Tel: (800) VeriFone (837-4366) www.verifone.com

NURIT 8000

Installation Guide

VeriFone Part Number DOC113EN06-A, Revision A

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