Motorola MOTO Q Getting Started Manual

Getting Started Guide
Sprint Mobile Broadband Smart Device
MOTO QTM by Motorola®
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.
Printed in the U.S.A.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. Bluetooth trademarks are owned by
their proprietor and used by Motorola, Inc. under license. Microsoft and
Windows are registered trademarks of Microsoft Corporation. All other
product or service names are the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Manual number:6809508A56-A
Microsoft Window Mobile Version 5.0
Radio Version Q2-BP_C_06.15.00R.Q2 Portable
RIL Version 2.000
OS 5.1.195 (Build 14960.2.4.0)
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . 9
2A. About Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Features of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2B. Getting to Know Your Device . . . . . . . . . . . . . . . . . . . . 14
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inserting and Removing a miniSD Card . . . . . . . . . . . . . . . . . . . . . 28
2C. Getting Around Your Device . . . . . . . . . . . . . . . . . . . . . 31
Understanding the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Navigating Menus and Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locking and Unlocking the Device . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2D. Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning Off Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
2E. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering Letters, Numbers, and Symbols . . . . . . . . . . . . . . . . . . . . 53
Using iTAP® Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2F. Synchronizing and Using Email . . . . . . . . . . . . . . . . . . . 56
Synchronizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
2G. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . 73
Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . 74
Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting Flight Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting Audio Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
2H. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . 85
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Picture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
2I. Using Media and Web Features . . . . . . . . . . . . . . . . . . 93
Using the Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Downloading and Copying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
2J. Using Contacts and Calendar . . . . . . . . . . . . . . . . . . . . 100
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
2K. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Turn Bluetooth Power On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Pairing With a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Sending Objects to Another Device . . . . . . . . . . . . . . . . . . . . . . . . 109
2L. Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 110
About Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .113
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 114
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . 127
Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 128
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 130
Getting Information With Sprint Voice Command . . . . . . . . . . 131
Section 4: Safety, Warranty, and
Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 134
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Information From the World Health Organization . . . . . . . . . . 149
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Motorola Limited Warranty for
the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
4C. Microsoft End User License Agreement . . . . . . . . . . . 163
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Welcome to Sprint
Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, just about whenever you
want.
This powerful combination brings you access to more
products, more services, and more of what you need, to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i
Introduction
This Getting Started Guide introduces you to Sprint Service and
all the features of your new device. It’s divided into four
sections:
⽧
Section 1: Getting Started
⽧
Section 2: Using Your Device
⽧
Section 3: Sprint Service Features
⽧
Section 4: Safety, Warranty, and Legal Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new device and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your device if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your device in no time.
User Guide Because of updates in device software, this printed
guide may not be the most current version for your
Note:
device. Visit www.sprint.com and log on to
My Sprint Wireless to access the most recent version of
the guide.
WARNING! Please refer to the Important Safety Information section
on page 134 to learn about information that will help
you safely use your device. Failure to read and follow the
Important Safety Information in this device guide may
result in serious bodily injury, death, or property
damage.
ii
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
⽧
Getting Started With Sprint Service
⽧
Setting Up Your Voicemail
⽧
Sprint Account Passwords
⽧
Getting Help
Setting up service on your new device is quick and easy. This
section walks you through the necessary steps to unlock your
device, set up your voicemail, establish passwords, and
contact Sprint for assistance with your wireless service.
2
Section 1A: Setting Up Service
Setting Up Service
Getting Started With Sprint Service
Determining If Your Device Is Already Activated
If you purchased your device at a Sprint Store, it is probably
ready to use. If you received your device in the mail, it
probably has been activated; all you need to do is unlock it.
If your device is not activated, please call Sprint Customer
Service at 1-888-211-4PCS (4727).
Unlocking Your Device
To unlock your device, follow these easy steps:
1. Press and hold the Power/End key (p) to turn the device
on.
2. Press Unlock (left softkey).
Tip:
To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to the screen you are
viewing.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number, or try
entering 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Section 1A: Setting Up Service
3
Setting Up Your Voicemail
Unanswered phone calls are automatically transferred to
your voicemail, even if your device is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your device is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
䡲
䡲
䡲
䡲
Note:
Create your passcode.
Record your name announcement.
Record your greeting.
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding 1,
bypassing the need for you to enter your passcode).
Voicemail Passcode
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends that you enable your
voicemail passcode.
For more information about using your voicemail, see
“Setting Up Your Voicemail” on page 115.
4
Section 1A: Setting Up Service
Setting Up Service
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your data services account. To ensure that no one else has
access to your information, you need to create passwords to
protect your privacy.
Account Password
If you are the account owner, you have an account password
to sign on to www.sprint.com and to use when calling Sprint
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.
Sprint Power Vision Password
You may elect to set up a Sprint Power Vision password. This
optional password can be used to authorize the purchase of
Premium Services content and to protect personal
information on accounts with more than one phone or device.
For additional information, or to change your passwords, sign
on to www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
Section 1A: Setting Up Service
5
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your
Sprint service plan).
䢇 View and pay your bill.
䢇 Make your life easier by enrolling in Sprint online billing
and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest phones or devices.
䢇 View other Sprint service plans and options.
䢇 Learn more about the Sprint Power Vision Network and
other great products like games, ringers, screen savers,
and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial *2 and then press the Call/Answer key (N) on
your device.
䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-888-211-4PCS (4727).
Receiving Automated Invoicing Information
For your convenience, your device gives you access to
invoicing information on your Sprint account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
6
Section 1A: Setting Up Service
Setting Up Service
To access automated invoicing information:
䊳
Note:
Press *4 and then press the Call/Answer key (N).
This service may not be available in all Affiliate areas.
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or show times; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you are billed
for airtime.
To call Sprint 411:
䊳
Press 411 and then press the Call/Answer key (N).
Sprint Operator Services
Sprint Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or to a third party.
To access Operator Services:
䊳
Press 0 and then press the Call/Answer key (N).
For more information or to see the latest in products and
services, visit us online at www.sprint.com.
Section 1A: Setting Up Service
7
8
Section 2
Using Your Device
Section 2A
About Your Device
In This Section
⽧
Features of Your Device
⽧
Getting More Information
Your device is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section list some of
the great features of your device and tells you where to get
more information on using it.
10
Section 2A: About Your Device
Features of Your Device
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
About Your Device
Congratulations on the purchase of your wireless smart
device. The MOTO QTM by Motorola is lightweight, easy-to-use,
and reliable, and it offers many significant features and
service options. The following list previews some of those
features and provides page numbers where you can find out
more:
Dual band (800/1900 digital MHz) allows you to make
and receive calls while on the Sprint National Network
and to roam on other networks where Sprint has
implemented roaming agreements.
Full QWERTY keyboard lets you enter text easily (see
page 52.)
Email functionality supports multiple email inboxes:
POP3/IMAP4, Microsoft® Exchange, and Good Mobile
Messaging™. You can view email and attachments (page
63).
The synchronization features give you many ways to
synchronize. For example: ActiveSync® with Microsoft®
Exchange Server 2003, IrDa (infrared), and the Motorola
mini USB connector (page 56).
SMS Text Messaging (page 121) provides quick and
convenient messaging capabilities.
The virtually unlimited address book lets you store as
many contacts as available memory will hold and a
calendar, both of which you can synchronize with the
Microsoft Outlook® contacts and calendar feature on your
PC (page 100).
Speed dial lets you dial phone numbers with fewer key
presses (page 49).
The miniSD card slot lets you expand your device’s
memory to hold whatever you need (page 28).
Section 2A: About Your Device
11
䢇
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䢇
䢇
䢇
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12
Bluetooth® capabilities lets you pair your device to other
Bluetooth devices, including headsets and handsfree
devices. You may also pair with a personal computer or
handheld device for dial-up networking, using your device
as a wireless modem (page 107).
The built-in camera allows you to take full-color digital
pictures and videos (page 85).
The media player allows you to enjoy video clips and
listen to audio files with your device (page 94).
Pocket Internet Explorer® lets you browse the Internet
(page 97).
Sprint Voice Command lets you dial phone numbers by
saying a name or the digits of a phone number
(page 130).
Voice recognition software that lets you place calls and
perform quick tasks just by using your voice (page 110).
Your device’s dial-up networking capabilities let you use
your device as a modem to connect you PC to the Internet
on Sprint’s network.
Section 2A: About Your Device
Getting More Information
Section 2A: About Your Device
About Your Device
Besides this Getting Started Guide, there are many resources
you can go to for more information:
䢇 If you need help while using your device, go to the Home
Screen and press Start (left softkey). Then select Help and
QuickStart Guide.
䢇 For detailed information on setting up email on your
device, see the Setting Up Email guide that came with
your device.
䢇 For more information on using ActiveSync, choose Help
from the ActiveSync menu bar when ActiveSync is open
on your PC.
䢇 For more support information, see the Motorola Q
Support Web site at http://www.motorola.com/support/Q. You
can also contact the Motorola Customer Support Center
at 1-800-657-7576 (United States and Canada) or
1-888-390-6456 (TTY/TDD United States for hearing
impaired).
䢇 Motorola Software Update is an easy and convenient way
to update your device to the latest available software.
Access the tool and check for updates at
http://www.hellomoto.com/update.
䢇 For questions about your account or features available on
the network, contact Sprint or visit www.sprint.com for the
latest information and help.
13
Sec tion 2B
Getting to Know Your Device
In This Section
⽧
Your Device
⽧
Accessories
⽧
Turning Your Device On and Off
⽧
Using the Battery and Charger
⽧
Inserting and Removing a miniSD Card
Your device has a lot of functionality packed into a sleek design.
This section describes all the basic physical features of your
device and how to use them.
14
Section 2B: Getting to Know Your Device
Your Device
Front View of Your Device
1. Earpiece
2. Navigation
Key
3. Center
Select Key
Your Device
17. Undo/Back
Key
16. Right
Softkey
4. Left Softkey
15. Power/End
Key
5. Call/Answer
Key
14. Enter Key
13. Caps Key
6. Home Key
12. Camera Key
7. ALT Key
8. Message/Display
Off Key
9. Microphone
11. Speakerphone/
Voice Recognition
Key
10. Space Key
Section 2B: Getting to Know Your Device
15
Side Views of Your Device
18. Infrared Port
19. Memory Card Slot
22. Thumb Wheel
21. Undo/Back Button
20. Mini-USB Port
16
Section 2B: Getting to Know Your Device
Back View of Your Device
23. Headset Jack
24. Camera Lens
25. Camera
Flash
Your Device
27. Battery Door
Release
Button
26. Speakers
Section 2B: Getting to Know Your Device
17
Key Functions
1. Earpiece lets your hear the caller and automated
prompts.
2. Navigation Key (S) scrolls through the device’s menu
options and highlights items on the display. Use it to
move up, down, left, and right.
3. Center Select Key (s) selects the highlighted item when
navigating through a menu or around the display.
4. Left Softkey lets you select actions and menu items
appearing on the bottom left of the display screen.
5. Call/Answer Key (N) allows you to place or receive calls,
answer Call Waiting, and use Three-Way Calling.
6. Home Key (Y) returns you to the Home Screen and gives
you a shortcut to some frequently used functions. Press
the Home key (Y) to return to the Home Screen. Press
and hold the Home key (Y) to display a Quick List of
frequently used functions.
7. ALT Key ( ) selects a text entry mode.
8. Message/Display Off Key (
) takes you to your
message Inbox.
9. Microphone allows the other caller to hear you clearly
when you are speaking to them.
10. Space Bar makes a space when you are entering text.
11. Speakerphone/Voice Recognition Key ( ) turns the
speakerphone on during a call. In standby mode, the key
activates voice recognition.
12. Camera Key (Í) allows you to activate the built-in
camera.
13. Caps Key (Â) allows you to change between uppercase,
lowercase, and caps lock within a text input mode.
18
Section 2B: Getting to Know Your Device
14. Enter Key (Á) starts a new line of text. When you are not
in text entry mode, it selects the highlighted item when
navigating through a menu or around the display.
15. Power/End Key (O) powers your device on and off and
ends a call. Press and hold the Power/End key (O) for
seconds to turn your device on or off. Press the
Power/End key (O) to end a call.
16. Right Softkey lets you select actions and menu items
appearing on the bottom right of the display screen.
Your Device
17. Undo/Back Key (À) deletes characters from the display in
text entry mode. When you are not in text entry mode,
it takes you to the previous screen or menu. This has the
same function as the Undo/Back button on the side of
your device.
18. Infrared Port allows you synchronize and exchange files
with an infrared-capable PC or other infrared-capable
device.
19. Memory Card Slot is where you insert a miniSD
(Secure Digital) memory card to expand the device’s
available memory space.
20. Mini-USB Port allows you to plug in the battery charger
or a mini-USB cable.
21. Undo/Back Button takes you to the previous screen or
menu. This has the same function as the Undo/Back key
on the keypad.
22. Thumb Wheel scrolls and selects through menu options
and highlights items on the display. Turn the thumb
wheel to scroll. Press it to select the highlighted item. It
also controls volume. Press and hold and then turn the
thumb wheel to adjust the earpiece, speaker, or headset
volume.
23. Headset Jack lets you connect your stereo headset to
your device.
Section 2B: Getting to Know Your Device
19
24.
25.
26.
27.
Camera Lens lets you capture clear pictures and videos.
Camera Flash help illuminate the pictures you take.
Speakers are stereo-quality speakers.
Battery Door Release Button lets you open the battery
door.
Accessories
Your device comes with a Lithium Ion (Li-Ion) battery, a
charger, and a mini-USB data cable.
Various accessories are available for use with your MOTO Q,
including miniSD (Secure Digital) memory cards, stereo
headsets, cases, vehicle power chargers, hands-free
accessories, and more.
To order additional accessories, go to www.sprint.com, call
1-888-242-4187, or stop by any Sprint Store. For information
on Sprint Store locations, go to www.sprintstorelocator.com.
Note:
20
It is best to carry your device in approved holsters or cases as
to not damage it by placing it in your pockets, purses, or bags.
Section 2B: Getting to Know Your Device
Turning Your Device On and Off
Turning Your Device On
To turn your device on:
䊳
Press and hold the Power/End key (O) for
approximately two seconds or until the display turns on.
Your Device
As your device connects to the network, you see a connecting
message. You may be required to enter identifying
information to use your device or to access specific features.
Turning Your Device Off
To turn your device off:
䊳
Press and hold the Power/End key (O) for three seconds
until you see the powering down animation on the
display screen.
Your screen remains blank while your device is off (unless the
battery is charging).
Section 2B: Getting to Know Your Device
21
Using the Battery and Charger
WARNING! Use only Sprint-approved or Motorola-approved
batteries and chargers with your device. The failure to
use a Sprint-approved or Motorola-approved battery and
charger may increase the risk that your device will
overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
Sprint-approved or Motorola-approved batteries and
accessories can be found at Sprint Stores, through Motorola;
or call 1-888-242-4187 to order. They’re also available at
www.sprint.com — click on the Accessories tab and then click
Sprint Accessories.
Battery Capacity
Your device is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
Note:
Long backlight settings, searching for service, vibrate mode,
browser use, and other variables may affect battery life.
Be sure to watch the battery level indicator and charge the
battery before it runs out of power.
22
Section 2B: Getting to Know Your Device
Battery Use and Maintenance
䢇
䢇
䢇
Your Device
Sprint-approved or Motorola-approved Li-Ion chargers
provide optimum performance. Other chargers may not
fully charge the Li-Ion battery or may yield a reduced
number of lifetime charge cycles.
Extreme temperatures degrade battery performance. Do
not store the battery where temperatures exceed 140°F
(60°C) or fall below -4°F (-20°C).
Li-Ion batteries have a self-discharge rate and, without
use, lose about 1% of their charge per day.
Installing the Battery
To install the Li-Ion battery:
1. Make sure the device is powered off.
2. Slide the battery door release button toward the
bottom of your device.
Section 2B: Getting to Know Your Device
23
3. While holding the battery door release button, lift out
the battery door.
4. Insert the top of the battery into the battery area. Be
sure the gold-colored areas on the battery are touching
the battery contacts on the device.
5. Press the battery down to secure it.
6. Replace the battery door and press it gently until you
hear a click.
24
Section 2B: Getting to Know Your Device
Removing the Battery
To remove your battery:
1. Make sure the device is powered off.
2. Slide the battery door release button toward the
bottom of your device.
3. While holding the battery door release button, lift out
the battery door.
Your Device
WARNING! Do not handle a damaged or leaking Li-Ion battery as
you can be burned.
Charging the Battery
Your device’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
device.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your device automatically
turns off, and you will lose all the information you were just
working on. For a quick check of your device’s battery level,
glance at the battery charge indicator located in the upperright corner of the display screen. If the battery charge is
getting too low, the battery icon blinks and the device sounds
a warning tone.
Always use a Sprint-approved or Motorola-approved desktop
charger, travel charger, or vehicle power adapter to charge
your battery.
Section 2B: Getting to Know Your Device
25
Using the Charger
To use the charger provided with your device:
1. Plug the charger into an electrical outlet.
2. Plug the other end of the charger into the accessory
connector.
Your display screen lets you know the battery is charging.
With the approved Li-Ion battery, you can recharge the
battery before it completely runs down.
Tip:
26
You can also charge your battery using a Motorola-approved
USB cable and a computer that supports charging through its
USB port.
Section 2B: Getting to Know Your Device
Note:
If your battery has been completely drained, it cannot be
charged via the USB cable plugged into the computer (this
connection will only maintain current battery life). Use a wall
charger or car charger to recharge the battery. Some
computer USB ports provide a higher current than others, and
will provide more rapid charging.
The mini-USB port does not support headphones. You must
use 2.5 mm headphones or a Bluetooth stereo headset.
Your Device
Section 2B: Getting to Know Your Device
27
Inserting and Removing a miniSD Card
Your device supports the use of an optional miniSD (Secure
Digital) memory card (available separately) to expand the
device's available memory space. You can use cards with up to
1GB in memory.
Using memory cards allows you to easily store images, videos,
music, and voice data in your device.
Note:
Don’t bend or scratch your memory card. Keep it away from
static electricity, water, and dirt.
The miniSD card and its adapter can be easily damaged by
improper operation. Please be careful when inserting,
removing, or handling them.
To insert a miniSD card into your device:
1. Open the memory slot cover. Place fingernail on bottom
ridge of infrared port and lift rubber cover from the
memory slot.
28
Section 2B: Getting to Know Your Device
2. Insert miniSD, with the contacts facing down, into the
exposed memory slot.
Tip:
The writing on the miniSD card should face up.
Your Device
3. Press in on the memory card until it clicks into place.
4. Place memory card cover back in place and push to
close.
Note:
Make sure your battery is fully charged before using a miniSD
card. Your data may become damaged or unusable if the
battery runs out while using the miniSD card.
Be sure to use only recommended miniSD cards (64MB—
2GB). Using non-recommended miniSD cards could cause
data loss and damage your device.
Section 2B: Getting to Know Your Device
29
To remove a miniSD card from your device:
Note:
DO NOT remove your memory card while your device is using
it or writing files on it. Doing so will result in loss or damage
of data.
1. Open memory slot cover.
2. Press in on the memory card to eject it from the holder.
3. Gently slide out the miniSD card from the memory card
slot.
4. Place memory card cover back in place and push to
close.
30
Section 2B: Getting to Know Your Device
S ec ti o n 2 C
Getting Around Your Device
In This Section
Understanding the Home Screen
⽧
Navigating Menus and Lists
⽧
Displaying Your Phone Number
⽧
Setting the Volume
⽧
Locking and Unlocking the Keypad
⽧
Locking and Unlocking the Device
Getting Around
⽧
Your device is designed to be easy to use. This section describes
how to navigate the Home Screen and read the icons on it;
how to navigate the main menu and other menus and lists;
how perform other basic tasks you may want to know about
before your begin using your device.
Section 2C: Getting Around Your Device
31
Understanding the Home Screen
The Home Screen displays when you turn on the device. You
can access all the functions of your device from the Home
Screen.
䢇 To navigate icons or text in the Home Screen, press the
Navigation key (S) up, down, left, or right, or turn the
thumb wheel. To select the highlighted item and perform
the action associated with it, press the Center Select key
(s) or press the thumb wheel.
䢇 Press the Home key (Y) to return to the Home Screen.
䢇 To dial a number from the Home Screen, press number
keys and then press the Call/Answer key (N).
Home Screen Details
When you get your device, the Home Screen may look
something like the screen shown on the following page. This
is the default Sprint Home Screen layout.
You can choose another layout, as well as customize the look
of your Home Screen in other ways, by following the
instructions in “Customizing the Home Screen” on page 78.
Some Home Screen layouts show you more information and
options than others (the default Sprint Home Screen layout
shows the most), but all Home Screen layouts show softkey
labels and the status indicator row.
Other information and options on the Home Screen include:
time and date; shortcuts to main menu items; voicemail,
email, and text messages; your current profile; and your
upcoming Calendar appointments.
32
Section 2C: Getting Around Your Device
Status
Indicator
Row
Main menu
shortcuts,
messages,
profile,
Calendar,
and more
Getting Around
Softkey Labels
Softkey Labels
Softkey labels show the current softkey functions.
On the Home Screen, the left softkey label is always Start. This
takes you to the main menu.
Status Indicator Row
Status indicators display at the top of the Home Screen. These
are some of the status indicators that may appear in the
status indicator row:
䢇 Signal Strength Indicator (0)– Vertical bars show the
strength of the network connection. You can’t make or
receive calls when no vertical bars are displayed.
Section 2C: Getting Around Your Device
33
䢇
䢇
䢇
䢇
Battery Level Indicator (J)– Vertical bars show the
battery charge level. Recharge the battery when your
device shows one or two bars. Arrow indicators above the
battery indicator, signifies data transfer to the device.
Roam Indicator – The roam indicator ã shows when your
device is seeking or using a network other than the Sprint
National Network. Other indicators can include:
䡲 / – EvDO network.
䡲 + – roaming unavailable.
Message Indicators – Show when you receive new
messages. Indicators can include:
䡲 C – new email or text message.
䡲 B – voicemail message.
Location/Data Indicator – Shows when your device can
send location information # or not $. When in a data
session (data is currently being transferred to the device),
the data indicator (a) is displayed. If double arrows (e) are
displayed, your device is ready and capable of a data
transfer session.
Note:
䢇
䢇
34
Location and Data Indicators do not display on the screen
simultaneously.
Bluetooth Indicator – Shows Bluetooth connection status.
Indicators can include:
䡲 E – Bluetooth wireless connection.
Profile Indicator – Shows the profile setting icon, if the
profile has an icon associated with it:
䡲 < – meeting.
䡲 Q – silent.
䡲 % – speakerphone.
Section 2C: Getting Around Your Device
Other Home Screen Details
Section 2C: Getting Around Your Device
Getting Around
Depending on the Home Screen layout you choose, you may
see any of the following on your Home Screen:
䢇 The time alone or the time and date.
䢇 Your roaming status: home service or roaming.
䢇 Shortcuts to main menu items you recently used. Select
these icons return to the corresponding main menu item.
䢇 Your voicemail. This shows how many voicemail
messages you have and is a shortcut to your voicemail.
䢇 Your text messages alone or your text messages and
email messages. This shows how many messages you
have and is a shortcut to your messages.
䢇 Your profile. This shows your current profile and is a
shortcut to the profiles menu.
䢇 Your Calendar. This shows your upcoming appointments
and is a shortcut to your Calendar.
䢇 A permanent shortcut to Pocket MSN.
35
Navigating Menus and Lists
From the Home Screen, press Start (left softkey) to open the
main menu.
Press the Navigation key (S) up, down, left, or right, or turn
the thumb wheel to see more menu items.
After you navigate to a program or other item you want to
open, press the Center Select key (s) or thumb wheel to open
the program or item.
The Main Menu
The following items are available in the main menu:
䢇 g – Internet Explorer.
䢇 O – On Demand.
䢇 c – Windows Media.
䢇 G org – Good Mobile Messaging.
䢇 A – ActiveSync.
䢇 U – Messaging:
䡲 Text Messages.
䡲 Outlook E-Mail.
䡲 Personal email accounts you set up.
䢇 G – Calendar.
䢇 M – Settings:
䡲 Call Options.
䡲 Sounds.
䡲 Profiles.
䡲 Home Screen.
䡲 Clock & Alarm.
䡲 Connections.
䡲 Security.
36
Section 2C: Getting Around Your Device
Remove Programs.
Power Management.
䡲 Accessibility.
䡲 Regional Settings.
䡲 Owner Information.
䡲 About.
䡲 Error Reporting.
䡲 Phone Settings.
䡲 TTY Settings.
䡲 Unread Message Alert.
䡲 Text Input Settings.
䡲 PCS Vision.
m – Tasks.
I – Call History.
K – Contacts.
i – Speed Dial.
t – Voice Recognition.
Y – Voice Notes.
0 – Bluetooth.
O – Games.
s – File Manager.
1 – Help and QuickStart.
r – Media Center.
a – Pictures & Videos.
e – Pocket MSN.
S – Accessories.
S – Debug Apps.
S – System Tools.
䡲
䡲
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
Section 2C: Getting Around Your Device
Getting Around
䢇
37
Other Menus and Lists
Some features require you to select an option from a list.
To navigate these screens:
䢇 Scroll up or down to highlight the option you want.
䢇 In a numbered list, press a number key to select an option.
䢇 In an alphabetized list, use the keyboard and press the
first letter of the desired item and the device will select
the closest matching list option.
䢇 When an option has a list of possible settings, noted by an
arrow displayed next to the option, scroll left or right to
select the setting.
䢇 When an option has a list of possible numeric values,
press a number key to set the value.
䢇 The More... option appears when a menu or list has more
items than fit on the screen. Select More... to view more
items as that menu or list.
䢇 Press Menu (usually the right softkey) to display
additional options.
38
Section 2C: Getting Around Your Device
Displaying Your Phone Number
Just in case you forget your phone number, your device can
remind you.
To display your phone number:
1. Press Start (left softkey).
2. Select Settings > Phone Settings > My Telephone Number.
Setting the Volume
The thumb wheel on your device lets you set the volume of
the sound coming from the earpiece, speaker, or headset.
Getting Around
To adjust the volume of the sound coming from the earpiece,
speaker, or headset:
1. Press and hold the thumb wheel until the volume
screen appears.
Note:
You can do this from the Home Screen or a variety of other
screens within your device.
2. Turn the thumb wheel to adjust the volume.
3. Press Done (left softkey) or wait for the previous screen
to reappear.
Section 2C: Getting Around Your Device
39
Locking and Unlocking the Keypad
You can lock your device’s keypad to prevent buttons from
being accidentally pressed when you are not using the device.
To lock the keypad:
1. Press and hold the Home key (Y).
2. When the Quick List displays, highlight and select Key
lock. After the keypad is locked, the left softkey changes
to Unlock.
Shortcut: To quickly lock the keypad press the Home key (Y) and then
the space bar.
To unlock the device keypad:
1. Press Unlock (left softkey).
2. When the unlock screen displays, press the * key.
To unlock, you do not need to press the ALT key (
40
Section 2C: Getting Around Your Device
).
Locking and Unlocking the Device
You can lock your device to keep others from using it.
To lock your device:
1. Press and hold the Home key (Y). The Quick List
displays.
2. Highlight and select Device lock.
To unlock your device:
1. Press Unlock (left softkey).
2. When the unlock screen displays, enter your password
and press Done (left softkey).
Be certain to remember your password. Without your
password, you can reset your device, but it will result in the
loss of your personalized settings and all content stored in
device memory. To perform a hard reset, hold down the Center
Select key (s) for five seconds while turning the device on.
Note:
You can make emergency calls on a locked device (see
page 45). A locked device still rings or vibrates for incoming
calls or messages, but you do not need to unlock it to answer
a call.
Section 2C: Getting Around Your Device
Getting Around
Tip:
41
Sec tion 2D
Using Calling Features
In This Section
⽧
Making and Answering Calls
⽧
Calling Emergency Numbers
⽧
Turning Off Call Alerts
⽧
Using Call History
⽧
Using Speed Dial
⽧
Redialing a Number
⽧
Plus (+) Code Dialing
Making calls from your wireless device is as easy as making a call
from any landline phone. This section tells you how to do it and
describes your device’s many other calling features.
42
Section 2D: Using Calling Features
Making and Answering Calls
To make a call using the keypad:
1. From the Home Screen, press the number keys to enter
a phone number.
2. Press the Call/Answer key (N) to make the call.
3. To end the call, press the Power/End (O).
To answer an incoming call:
1. When your device rings, vibrates, or otherwise indicates
you have an incoming call, press the Call/Answer key
(N) or the Accept (left softkey) to answer.
2. To end the call, press the Power/End key (O).
Tip:
Calling Features
You also have these options when you receive a call:
䡲 If you are busy when a call comes in, press Ignore
(right softkey) to send the call directly to voicemail.
䡲 If you want to put a call on hold, press the
Call/Answer key (N). To return to the call, press the
Call/Answer key (N).
䡲 If you are on a call and another incoming call comes
in, you can choose to Answer the call or Wait. If you
answer the call, the first call is put on hold and the
second is active. If you choose Wait, the second call
is directed to voicemail.
䡲 To switch between the two active calls, press and
hold the # key.
To set your device to let you answer calls by pressing any key:
Press Start (left softkey) and then select Settings > Call Options.
Select the Any key answer checkbox. Press Done (left softkey).
Section 2D: Using Calling Features
43
Making Calls From the Contacts List
You can quickly dial a phone number from the contacts list.
To make a call from the contacts list:
1.
2.
3.
4.
5.
Tip:
Press Start (left softkey).
Select Contacts.
Select the contact phone number you want to call.
Press the Call/Answer key (N) to make the call.
To end the call, press the Power/End key (O).
If you have a long list of contacts, you can use a shortcut to
find the contact you want. Enter the first few letters of the
contact's name. The device searches through the contact list
and displays the name.
Making a Call From a Hyperlink Phone Number
You can quickly dial a phone number from an email or text
message that contains a hyperlink phone number. A
hyperlink phone number is underlined in the same manner as
a Web site address.
1. From a message containing a hyperlink phone number,
select the phone number.
2. Press the Call/Answer key (N) to make the call.
3. To end the call, press the Power/End key (O).
44
Section 2D: Using Calling Features
Calling Emergency Numbers
You can place calls to 911 — dial 911 and press the
Call/Answer key (N) — even if your device is locked or your
account is restricted.
Enhanced 911 (E911) Information
This device features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.
When you place an emergency 911 call, the GPS feature of
your device begins to seek information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it may
take up to 30 seconds or more to determine and report your
approximate location.
IMPORTANT Always report your location to the 911 operator when
Calling Features
placing an emergency call. Some designated emergency
call takers, known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS location
information from your phone.
Turning Off Call Alerts
You can roll the thumb wheel to turn off the ringer before
answering the call.
Section 2D: Using Calling Features
45
Using Speakerphone
Note:
The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.
You can use your device’s handsfree speaker on calls without
holding the device to your ear.
To turn on speakerphone during a call:
䊳
Press the Speakerphone/Voice Recognition key (
䊳
Press Menu (right softkey) and then select Speakerphone
On.
Note:
).
When your device is connected to a car kit or headset, sound
does not come out of the speaker on the device.
With a Bluetooth headset, press Menu > Handsfree Off and
then press Menu > Speakerphone On.
To turn off speakerphone during a call, after you have turned it on:
46
䊳
Press the Speakerphone/Voice Recognition key (
again.
䊳
Press Menu (right softkey) and then select Speakerphone
Off.
Section 2D: Using Calling Features
)
Using Call History
Your device keeps a list of incoming and outgoing calls, even
for calls that didn’t connect. The most recent calls are listed
first. The oldest calls are deleted as new calls are added.
To view a Call History entry:
1. Press Start (left softkey).
2. Select Call History.
3. Highlight a call.
䡲
䡲
䡲
Section 2D: Using Calling Features
Calling Features
To call the number, press the Call/Answer key (N).
To see call details (like time and date), press the
Center Select key (s).
To see menu options, press Menu (right softkey)
from the Call History screen. This menu includes:
⽧ Find Contact – Find this device number in your
Contacts.
⽧ Send Text Message – Send a text message to this
phone number.
⽧ E-mail – Send an email message to this Contact.
⽧ View Timers – View the call times for this call and
all calls.
⽧ Delete/Delete List – Delete this call from the Call
History.
⽧ Save to Contacts – Save this number to a Contact.
⽧ Filter – Filter all calls in the Call History list.
Filtering calls allows you to group calls in a
specific matter. For example, if you filter the list
for all Missed Calls, all the incoming phone calls
that you did not answer will be listed first.
47
Viewing Missed Calls
Your device keeps a record of your unanswered calls.
To view calls you received but did not answer:
1.
2.
3.
4.
5.
Press Start (left softkey).
Select Call History.
Press Menu (right softkey).
Select Filter.
Select Missed Calls.
Tracking Call Times and Costs
Your device keeps an approximate record of your call times
and costs by tracking your network connect time.
Network connection time is the elapsed time from the
moment you attempt to connect a call to the moment you
end the call by pressing the Power/End key (O). This time
includes busy signals and ringing.
IMPORTANT The amount of network connection time you track on your
resettable timer may not equal the amount of time for
which you are billed by Sprint. For billing information,
contact Sprint.
To view call times:
1. Press Start (left softkey).
2. Select Call History.
3. Press Menu (right softkey).
4. Select View Timers.
48
Section 2D: Using Calling Features
To reset all call timers to zero, except for the Lifetime calls timer:
1.
2.
3.
4.
Press Start (left softkey).
Select Call History.
Press Menu (right softkey).
Select View Timers.
5. Press Menu (right softkey).
6. Select Reset Timers.
Using Speed Dial
You can use speed dialing in two ways:
䢇 Quick access for up to 98 phone numbers.
䢇 Shortcuts to features found in the Start menu including
email, calendar, and Bluetooth Manager.
Note:
Calling Features
To access speed dial entries, press and hold the single-digit
speed dial number for one second. If the speed dial is two
digits, press the first digit, then press and hold the second
digit. The device dials the phone number, opens a new email
message, or goes to the Web page.
Speed dial 1 is reserved for calling your voicemail.
Phone Numbers
You can set the speed dial to call the entries in your contact
list.
To add a speed dial entry from your contacts list:
1. Press Contacts (right softkey).
— or —
Press Start (left softkey) and select Contacts.
Section 2D: Using Calling Features
49
2. Highlight the contact containing the number you want
to create a speed dial for.
3. Press the Center Select key (s) to display the contact’s
details.
4. Highlight the phone number, email address, or Web
page for which to create the speed dial.
5. Press Menu (right softkey).
6. Select Add to Speed Dial.
7. In the Keypad Assignment field, select the speed dial
number to use.
8. Press Done (left softkey).
Menu Shortcuts
You can set a shortcut speed dial to open an application on
your device.
To add a speed dial entry to open an application:
1. Press Start (left softkey).
2. Scroll to the icon of the application for which you want a
shortcut.
3. Press Menu (right softkey).
4. Select Add to Speed Dial.
5. In the Keypad Assignment area, select the speed dial
number to use.
6. Press Done.
Deleting Speed Dial Entries
To delete a speed dial entry:
1. Press Start (left softkey).
2. Select Speed Dial.
3. Select the speed dial entry you want to delete.
50
Section 2D: Using Calling Features
4. Press Menu (right softkey).
5. Select Delete.
6. Press Yes (left softkey) to confirm.
Redialing a Number
To redial a number you recently called:
1. Press the Call/Answer key (N) from the Home Screen to
see the dialed calls list.
2. Highlight the entry you want to call, then press the
Call/Answer key (N) again.
If you hear a busy signal and you see Call Failed, Number Busy,
press the Call/Answer key (N) to redial the number. When the
call goes through, your device rings or vibrates one time,
displays Redial Successful, and connects the call.
Calling Features
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location. From the United States, this number is
usually 011.
To make a call using Plus Code Dialing:
1. Press and hold 0 until a “+” appears on your display
screen.
2. Dial the country code and phone number you’re calling
and press the Call/Answer key (N). (The access code for
international dialing is automatically dialed, followed
by the country code and phone number.)
Section 2D: Using Calling Features
51
Sec tion 2E
Entering Text
In This Section
⽧
Entering Letters, Numbers, and Symbols
⽧
Using iTAP® Mode
Your device has a full QWERTY keyboard, much like your PC
keyboard, to make entering text easy. This section tells you how
to use the keyboard to enter letters numbers, and symbols,
and how use your device’s predictive text feature.
52
Section 2E: Entering Text
Entering Letters, Numbers, and Symbols
You can enter letters, numbers, and symbols using the
keypad. Your device gives you three text entry modes to help
you, depending on what type of characters you want to enter.
In many screens that allow you to enter text, your device
automatically goes to the text entry mode most appropriate
to the kind of characters usually entered in the field you are
entering text in. Press the ALT key ( ) to change a text entry
mode.
Text Entry Mode Status Indicators
Section 2E: Entering Text
Entering Text
The status indicator at the top right of the display screen
shows the entry mode you are currently using:
䢇 Primary key entry (i) – In this mode, pressing a key
causes the character at the bottom the key to appear. This
is the mode you would use for entering letters. Within
primary entry mode, you can chose the capitalization of
the letters you type by pressing the Caps key (Â):
䡲 Lowercase (the primary entry mode icon appears as
“abc”) – Letters you type will be lowercase until you
press the Caps key (Â).
䡲 Caps (the primary entry mode icon appears as
“Abc”) – The next letter you type will be capitalized.
After that, letters you type will be lowercase.
䡲 Caps lock (the primary entry mode icon appears as
“ABC”) – Letters you type will be capitalized until
you press the Caps key (Â) again.
53
䢇
䢇
Secondary key entry (Ã) – In this mode, the next key you
press will cause the character at the top of the key to
appear. After that, your device returns to primary key
entry mode. This mode is best for entering a single digit or
one of the punctuation marks or symbols that appear at
the tops of the keys on your device keypad.
Secondary key lock (Ä) – In this mode, the keys you press
will cause the character at the top of the key to appear
until you change text entry modes by pressing the
ALT key ( ). This mode is best for entering strings of
digits, like phone numbers.
Text Entry Tips
When you are entering text, these tips will help you:
䢇 To backspace and delete a single character in any input
mode, press the Back key (À).
䢇 To backspace and delete an entire text or numeric field in
any input mode, press and hold the Back key (À).
䢇 To enter a symbol that does not appear on your keypad,
press the ALT key ( ) and then the Caps key (Â). The
Symbols page displays, giving you many symbols to
choose from. Navigate to highlight the symbol you the
symbol you want and then press the Center Select key (s)
to select it.
䢇 To start a new line, press Enter (Á).
54
Section 2E: Entering Text
Using iTAP® Mode
The iTAP software combines your key presses into common
words, and predicts each word as you enter it.
When the word you want appears, move on to the next word.
If you want a different word, continue pressing keypad keys
to enter the remaining characters.
When iTAP mode is on, the text entry mode status indicators
in “Text Entry Mode Status Indicators” on page 53 appear
underlined.
To turn iTAP mode off or on:
1. Press Start (left softkey).
2. Select Settings > Text Input Settings.
3. Select the Text Prediction checkbox to toggle iTAP mode
on or off.
Entering Text
Section 2E: Entering Text
55
Sec tion 2F
Synchronizing and Using Email
In This Section
⽧
Synchronizing
⽧
Using Email
You can synchronize information on your device over the air or
while connected to your PC. Among other benefits, this feature
allows you to access your email accounts from your device.
This section describes the types of synchronization available,
tells you how to use them, and tells you how to use the email
feature available on your device.
IMPORTANT
56
Before You Synchronize
Before attempting to use email, synchronize information,
or set up your device to synchronize using a PC as
described in this section, read and follow the instructions
in the Setting Up Email guide to set up your email
accounts on your device and set your synchronization
options.
Section 2F: Synchronizing and Using Email
Synchronizing
Sync and Email
You can synchronize the information on your device in two
ways:
䢇 Over the air, wirelessly, from a server.
䢇 Using your desktop computer (PC) and a USB cable
connection, Bluetooth connection, or infrared connection.
The types of information you can synchronize depends on the
type of connection you are making:
䢇 If you are synchronizing over the air directly to your
company’s Microsoft Exchange Server using the
ActiveSync program on your device, you can synchronize
email, contacts, calendar, and tasks.
䢇 If you are synchronizing over the air to your company’s
server using Good Mobile Messaging, you can
synchronize email, contacts, calendar, tasks, and notes.
䢇 If you are synchronizing over the air to your MSN
Hotmail® account or other ISP or Web-based personal
email account, you can synchronize email.
䢇 If you are synchronizing using your PC and a USB cable,
Bluetooth, or infrared connection, you can synchronize
email, contacts, calendar, and media. To do this, you must
install the ActiveSync program that came with your
device onto your PC.
Synchronizing Over the Air
You can use your device to synchronize email and other
information over the air. To learn how to do this, see the
Setting Up Email guide that came with your device. This guide
helps you determine which over-the-air email set-up you
want to use on your device, tells you how to set up email on
your device, and how to synchronize over the air.
Section 2F: Synchronizing and Using Email
57
Use the instructions in the Setting Up Email guide to set up
your email accounts on your device and set your
synchronization options before attempting to use email,
synchronize information, or set up your device to synchronize
using a PC.
Synchronizing Using a PC
Note:
If you want to synchronize information over the air directly
to your company’s Microsoft Exchange Server, follow the
instructions for setting up an Exchange Server account in
the Setting Up Email guide before following the instructions
in this section.
You can use Microsoft ActiveSync version 4.2 or later to
synchronize information between your device and PC.
Microsoft ActiveSync version 4.2 is on the CD included with
your device.
ActiveSync compares your device’s email messages, contact
information, calendar appointments, and media files to those
on your computer and then updates to the most recent
information.
You can also use Windows Media Player version 10 or later to
synchronize your media files (see “Using the Media Player” on
page 94).
58
Section 2F: Synchronizing and Using Email
Installing and Setting Up ActiveSync
Sync and Email
To synchronize information on your device with a PC, you
must install Microsoft ActiveSync software on your PC.
Caution:
Verify the minimum requirements for your computer and
the operating system at the Microsoft Mobile Phone Web
site ( http://www.microsoft.com/windowsmobile) before
installing the software.
To install ActiveSync on your PC:
1. Insert the ActiveSync CD that came with your device
into your computer.
2. When the main screen appears, click under Applications.
3. In the Applications screen, click on the area indicated to
install ActiveSync.
4. Follow the prompts to install ActiveSync.
To complete the ActiveSync set up:
1. After setup completes, connect your device to your
computer using the mini-USB cable. The device drivers
install on your computer and then the Sync Setup
Wizard automatically starts.
2. Follow the prompts to complete the Sync Setup Wizard.
Note:
You can configure an Exchange Server connection to
synchronize directly with Exchange Server and Outlook
email clients. The Sync Setup Wizard may prompt you for
the name of the Exchange Server, your user name,
password, and domain name. This is the same information
you should have already used when setting up an Exchange
Server account using the ActiveSync program on your
device, as described in the Setting Up Email guide that came
with your device.
Section 2F: Synchronizing and Using Email
59
3. When you finish the Sync Setup Wizard, ActiveSync
starts to synchronize automatically with your device.
After synchronization completes, you can disconnect
your device from your PC.
Note:
You may need to restart your computer.
Synchronizing Via a Cable Connection
After ActiveSync is installed on your PC, you can connect it to
your device and synchronize via a cable connection.
To synchronize via a cable connection:
1. Turn on the device.
2. Connect your device to your PC using the supplied USB
cable.
Note:
60
For more information, see “Connecting a mobile device to a
PC” in ActiveSync Help on your PC (open the ActiveSync
program and use the Help menu) or the Microsoft Web site
for ActiveSync or the Motorola Q Support Web site at
http://www.motorola.com/support/Q. You can also contact
the Motorola Customer Support Center at
1-800-657-7576 (United States and Canada) or
1-888-390-6456 (TTY/TDD United States for hearing
impaired).
Section 2F: Synchronizing and Using Email
Synchronizing Via Bluetooth
Sync and Email
After ActiveSync is installed on your PC, you can connect it to
your device and synchronize via Bluetooth.
To use this feature, your PC must be equipped with
Bluetooth or a Bluetooth PC adaptor accessory.
Note:
To synchronize via Bluetooth:
1. Follow the instructions in ActiveSync Help for
configuring Bluetooth on your PC to support ActiveSync.
2. Turn on the device.
3. On your device, verify that Bluetooth is turned on:
䡲
䡲
䡲
4.
5.
6.
7.
Press Start (left softkey).
Select Bluetooth > Bluetooth Manager > Settings.
Toggle Status to Bluetooth ON.
Return to the Home Screen.
Press Start (left softkey).
Select ActiveSync.
Select Menu > Connect via Bluetooth. Ensure that the
device and PC are within close range.
8. If this is the first time you have connected to this PC via
Bluetooth, you must complete the Bluetooth wizard on
the device and set up a Bluetooth partnership with the
PC before synchronizing.
9. Select Sync.
10. When finished, select Menu > Disconnect Bluetooth.
11. To preserve battery power on your device, turn off
Bluetooth (see page 108).
Section 2F: Synchronizing and Using Email
61
Synchronizing Via Infrared
After ActiveSync is installed on your PC, you can connect it to
your device and synchronize via infrared.
To use this feature, your PC must be equipped with infrared
capability.
Note:
To synchronize via infrared:
1. Follow the instructions in ActiveSync Help on the PC for
setting up your PC to receive infrared signals.
2. Turn on the device.
3. On your device, verify that IR is turned on:
䡲
䡲
䡲
Press Start (left softkey).
Select Settings > Connections > Beam.
Select Receive incoming beams.
4. Line up the infrared ports on your device and PC so that
they are unobstructed and within close range.
5.
6.
7.
8.
9.
62
Return to the Home Screen.
Press Start (left softkey).
Select ActiveSync.
Select Menu > Connect via IR.
Select Sync.
Section 2F: Synchronizing and Using Email
Using Email
Sync and Email
Before you begin using email on your device, you must set up
the email accounts you want to use. To learn how to set up
email on your device, see the Setting Up Email guide that
came with your device.
Receiving and Reading Messages
When you receive an email message, you can read it right
away or go to your email message list to read it.
Reading New Messages
When you receive a message your device plays an alert and
displays New Message with a message indicator such as C.
To view a new email message:
䊳
Press Read.
䊳
Or, select the message notification area on the Home
screen.
Going to Your Email Messages
To go to your email messages:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select the email account you want to read messages
from. In most cases, this brings you to the Inbox of the
account you selected.
Tip:
If you do not see a list of messages, press Menu (right
softkey) and select Folders > Inbox.
Section 2F: Synchronizing and Using Email
63
To read a message:
Select a message in the list.
䊳
To open the next message in the list from within an open message:
Press the navigation key S to the right.
䊳
To open the previous message in the list from within an open
message:
Press the navigation key S to the left.
䊳
Tip:
Need to check your email right now? Go to the email
account to want to check. Press Menu (right softkey) and
select Send/Receive. The device connects to your Internet
email server and sends and receives your messages. To stop
this process, press Menu (right softkey) and select
Stop Send/Receive.
Note:
You can send, read, and receive PDF, Microsoft Word, Excel,
and PowerPoint files via email, but you cannot edit these
files on your device. Use ActiveSync to transfer these files to
your computer for editing.
Basic Message Options
From the Inbox of each of your email accounts, when you
have a message selected or are viewing a message, you can
use the following steps to delete, save, reply to, or forward
the message. You can also create a contact card for the
sender, which is saved in your contacts list.
To delete a message:
1. From the email account’s Inbox, highlight or view the
message you want to delete.
2. Press Menu (right soft key).
3. Select Delete.
64
Section 2F: Synchronizing and Using Email
To reply to a message:
Sync and Email
1. From the email account’s Inbox, highlight or view the
message you want to reply to.
2. To reply only to the sender, press Reply (left softkey) or
press Menu (right softkey) and select Reply.
— or —
To reply to the sender and all recipients, press Menu
(right softkey) and select
Reply > Reply All.
3. Enter your reply.
4. Press Send.
Tip:
If you are replying to an email in the Outlook email account,
you will send less data if you do not edit the original
message. This may reduce data transfer costs based on your
rate plan.
To forward a message:
1. From the email account’s Inbox, highlight or view the
message you want to forward.
2. Press Menu (right softkey).
3. Select Forward or select Reply > Forward.
4. In the To field, enter the email address or email
addresses you want to send the message to. Insert a
semicolon (;) between multiple numbers or addresses.
5. Press Send (left softkey).
To create a contact card for the sender:
1. From the email account’s Inbox, view the message you
want to create a contact card for.
2. Press Menu (right softkey).
3. Select Save to Contacts.
Section 2F: Synchronizing and Using Email
65
Downloading Complete Email Messages
1. From the email account’s Inbox, highlight or view the
message you want to download.
2. Press Menu (right softkey).
3. Select Download Message.
The complete message is retrieved the next time you
synchronize or connect to your email server and send and
receive email.
Viewing and Downloading Attachments
If you receive a message with attachments, you can view and
download the attachments.
If an email message includes an attachment, when you open
the message, the name of the attachment will appear
highlighted.
To view and download the attachment:
While viewing the message, use the Center Select key
(s) to select the attachment.
䊳
Note:
You can view attachments only for file types that are
supported by the device, including PDF, Microsoft Word,
Excel, and PowerPoint files. These and other supported
types are displayed using the device's File Viewer program.
The attachment is downloaded the next time you
synchronize or connect to your email server.
If there are multiple attachments in the message, all
attachments are downloaded.
66
Section 2F: Synchronizing and Using Email
Sync and Email
Sending a Message
The email messages your create and send can contain
pictures, animations, sounds, videos, PDFs, compressed files,
word processing and spreadsheet files.
To send an email message:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select the account you want to access.
3. Press New (left softkey).
4. In the To field, enter the email address you want to send
the message to. Insert a semicolon (;) between multiple
addresses.
Note:
To add email addresses to Cc and Bcc fields, scroll up from
the To field.
Tip:
You can quickly enter email addresses from your contacts. In
the To field, press Enter (Á) and select a recipient from the
list. Then select the recipient's phone number or email
address.
5. Use the keypad to compose a message.
Note:
To insert a picture, voice note, or file: Press Menu (right
softkey) and select Insert. Then select Picture, Voice Note, or
File.
If you select to insert a voice note into the message, you
will also need to record it. Press Record and start speaking
into the device's microphone. When you have finished
speaking, press Stop and then press Done.
6. Press Send.
Section 2F: Synchronizing and Using Email
67
To set the priority for a message:
1. Before sending the message, press Menu (right softkey).
2. Select Message Options.
3. Press the Navigation key (S) right or left to select a
priority, and then press Done (left softkey)
To cancel a message:
1. Before sending the message, press Menu (right softkey).
2. Select Cancel Message.
To save a message as a draft:
1. Before sending the message, press Menu (right softkey).
2. Select Save to Drafts.
A draft of the message is stored in the Drafts folder of the
account you are in.
Creating and Adding an Email Signature
To create a signature:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select the email account you want to create a signature
for.
3.
4.
5.
6.
Press Menu (right softkey).
Select Options > Signatures.
Select the Use signature with the account checkbox.
If you want the signature to be added to every message
you send, select Include when replying and forwarding.
Otherwise, a signature is inserted only in new
messages.
7. Select the Signature field.
68
Section 2F: Synchronizing and Using Email
Sync and Email
8. Enter your signature.
9. Press Done (left softkey).
10. Press Done (left softkey).
Using Global Address Look Up
You can view a global address list (GAL) on the Exchange
Server from your device. This means you can find a contact’s
phone number or email without having to store the
information directly to your device.
Note:
GAL information can only be viewed during a data transfer
session; the entire GAL cannot be stored for viewing offline.
GAL Lookup can be found from Contacts and Contact Chooser.
Contact Chooser is found in Messaging, Phone, Calendar, and
Speed Dial.
To use GAL to find an email address to send a message to:
1. While creating an email message to send, press Menu
(right softkey).
2.
3.
4.
5.
Tip:
Select Add Recipient.
Press Menu (right softkey).
Select Find Online.
When you locate the contact to send a message,
highlight and select it. The email information is
populated into the To Field.
Use can also use GAL to search for a contact and make a call:
Press Start (left softkey). Select Contacts. In the contact list,
press Menu. Select Find Online. Scroll through the list of
entries displayed. When you locate your contact, press the
Call/Answer key (N) to make a call.
Section 2F: Synchronizing and Using Email
69
Note:
Although the entire GAL cannot be stored on your device,
after the contact is found, you can add the single contact to
your contact list.
Managing Your Email Folders
To manage your email accounts, you can mark folders as
synchronized, move messages from one folder to another,
empty the deleted items folder, and delete email accounts.
Marking Folders for Synchronization
When you synchronize your Outlook email account with your
PC, the same Inbox folders that are in Outlook on your PC are
created on your device.
To mark folders for synchronization:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
2.
3.
4.
5.
6.
7.
8.
9.
).
Select Outlook Email.
Press Menu (right softkey).
Select Folders.
Press Menu (right softkey).
Select Show all Folders.
Press Menu (right softkey).
Select Manage Folders.
Highlight each folder you want to synchronize and press
Sync (right softkey).
10. After all folders you want to synchronize have been
selected, press Done (left softkey).
The Manage Folders screen is displayed and the folders
marked will be synchronized during the next synchronizing
session.
70
Section 2F: Synchronizing and Using Email
Make sure to mark your email sent folder for
synchronization, or you won’t be able to view sent message
status.
Sync and Email
Note:
Moving an Email Message to Another Folder
You can move an email message from the Inbox or any other
folder to another folder within the same email account.
To move a message:
1.
2.
3.
4.
Highlight or view the message you want to move.
Press Menu (right softkey).
Select Move.
Select the folder you want to move the message to.
Emptying the Deleted Items Folder
You can empty the deleted items folder for any of the email
accounts on your device. This frees up space in your device’s
memory.
To empty a deleted items folder:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select the email account that you want to empty the
deleted items folder of.
3.
4.
5.
6.
7.
Press Menu (right softkey).
Select Folder.
Select the deleted items folder.
Press Menu (right softkey).
Select Empty Folder.
Section 2F: Synchronizing and Using Email
71
Delete an Email Account
If you do not want an account on your device anymore, you
can delete it.
Note:
You cannot delete your Outlook email account.
To delete an email account:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
2.
3.
4.
5.
6.
7.
8.
9.
72
).
Select the email account that you want to delete.
Press Menu (right softkey).
Select Options > Account Options.
Press Menu (right softkey).
Select Delete.
Press Yes (left softkey) to confirm.
Press Done (left softkey).
Press Done (left softkey) again.
Section 2F: Synchronizing and Using Email
Sec tion 2G
Customizing Your Device
In This Section
Controlling Your Roaming Experience
⽧
Using Profiles
⽧
Using Settings
⽧
Setting Flight Mode
⽧
Setting Audio Enhancement
Customizing
⽧
Using the available menu options, you can customize your device
to sound, look, and operate just the way you want it. This section
describes how you can change your device’s settings to best
suit your needs. Take a few moments to review these options
and to adjust or add settings that are right for you.
Section 2G: Customizing Your Device
73
Controlling Your Roaming Experience
Understanding Roaming
Roaming is the ability to make or receive calls and transmit or
receive data when you’re off the Sprint National Network.
Your new MOTO Q by Motorola works anywhere on the Sprint
National Network and allows you to roam other networks
where we’ve implemented roaming agreements with other
carriers.
Recognizing the Roaming Icon
Your device’s display screen always lets you know when
you’re off the Sprint National Network. Any time you are
roaming, the device displays the roaming icon (ã).
Remember, when you are using your device off the Sprint
National Network, always dial numbers using 11 digits (1 +
area code + number).
Tip:
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Sprint National Network.
However, depending on the network available where you are
roaming, certain features may not be available.
Note:
74
If you’re on a call when you leave the Sprint National
Network, your call is dropped. If your call is dropped in an area
where you think Sprint service is available, turn your device
off and on again to reconnect to the network. You will be
charged roaming rates when accessing voicemail while
roaming off the network.
Section 2G: Customizing Your Device
Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint National Network, you
may not receive on-device notification of new voicemail
messages. Callers can still leave messages, but you will need
to periodically check your voicemail for new messages if you
are in a roaming service area for an extended period of time.
To check your voicemail while roaming:
Customizing
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the network, voicemail notification will
resume as normal.
Setting Your Device’s Roam Mode
Your device allows you to control your roaming capabilities.
To set your device’s roam mode:
1. Press Start (left softkey).
2. Select Settings > Phone Settings > Network.
䡲
䡲
䡲
䡲
In the Network Select field, use the
Navigation key (S) to select your roaming mode:
Sprint Only allows you to access the Sprint National
Network only and prevents roaming on other
networks.
Automatic seeks Sprint service. When Sprint service
is unavailable, the device searches for an alternate
system. This is the default setting.
Roam Only forces the device to seek a roaming
system.
3. Press Done (left softkey) to save the changes.
Section 2G: Customizing Your Device
75
Using Profiles
Profiles set your device to use different sounds, ring styles
and volume, earpiece volume, or vibrations for incoming calls
and events. For example, the Outdoor profile volume is much
louder than the Normal profile.
These are the profiles you can choose:
䢇 Normal
䢇 Silent
䢇 Meeting
䢇 Outdoor
䢇 Automatic
䢇 Headset
䢇 Car
䢇 Speakerphone
Do you want your device to vibrate instead of ring? Use the
Meeting profile.
Tip:
The ring style profile’s indicator displays at the top of your
Home Screen, if there is a status indicator associated with the
profile and you have not set Windows Simple or Large Font as
your Home Screen layout.
To choose your profile:
1. On the Home Screen, highlight the profile area and
select it.
2. Select the profile you want.
Note:
76
You cannot change to speakerphone mode from the Profiles
menu. You change to it by pressing the Speakerphone/Voice
Recognition key while in a call.
Section 2G: Customizing Your Device
Viewing and Changing Profile Details
You can view the details of a profile to see exactly how your
device will behave when the profile is selected.
You can also change these details and save. Your changes we
go into affect the next time you select the profile. To change
back, simply reset the profile to its default settings.
To view the details of a profile:
1. On the Home Screen, highlight the profile area and
Customizing
select it.
2. Scroll and highlight the profile whose details you want
to view.
3. Press Menu (right softkey).
4. Select Edit.
To change the details of a profile:
1. While viewing the details of a profile, scroll and
highlight the option you want to change, then press the
Navigation key (S) right or left to change it.
2. Press Done (left softkey) to save the changes.
To set the details of a profile back to their defaults:
1. On the Home Screen, highlight the profile area and
select it.
2. Scroll and highlight the profile whose details you want
to reset.
3. Press Menu (right softkey).
4. Select Reset to defaults.
Section 2G: Customizing Your Device
77
Using Settings
The Setting menu lets you customize many aspect of your
device. This section describe a few you may want to use right
away.
Customizing the Home Screen
You can set a photo, picture, or animation as a wallpaper
(background) image or change your layout and color scheme
on your Home Screen.
1. Press Start (left softkey).
2. Select Settings > Home Screen.
3. Scroll and highlight the option you want to change,
then press the Navigation key (S) right or left to change
it. The following options are available:
䡲 Home Screen Layout – Select a layout for the Home
Screen.
䡲 Color Scheme – Select a color scheme for the display.
䡲 Background Image – Select a picture for your
wallpaper image, or None for no wallpaper.
䡲 Time out – Select the time interval before the display
will go inactive or Never.
4. Press Done (left softkey) to save the changes.
Tip:
78
GIF, JPG, and BMP files that you place in the My Pictures
folder on your device can be set as your wallpaper.
Section 2G: Customizing Your Device
Setting Power Management Options
To save battery life, your backlight and display each turns off
when you’re not using your device. The backlight and display
each turns back on when you press a key.
You can set how long your device waits before the backlight
or display turns off, known as timing out.
To set the backlight and display time-out times:
䡲
䡲
Customizing
1. Press Start (left softkey).
2. Select Settings > Power Management.
3. To set the backlight time:
In the Backlight time out on battery field, use the
Navigation key (S) to select the amount of time.
In the Backlight time out on AC field, use the
Navigation key (S) to select the amount of time.
4. To set the display time: In the Display time out field, use
the Navigation key (S) to select the amount of time.
5. Press Done (left softkey) to save the changes.
Using Custom Sounds
You can change the default sounds for ring tone, reminders,
new messages, alarm clock, or keypad controls.
To assign sounds:
1. Press Start (left softkey).
2. Select Settings > Sounds.
3. Scroll and highlight the sound you want to change, then
press the Navigation key (S) right or left to change it.
4. Press Done (left softkey) to save the changes.
Section 2G: Customizing Your Device
79
Note:
Changes made to the sound settings will have no effect
when using the Silent profile.
Assigning Download Ring Tones as Sounds
If you download a file for a ring tone, it does not
automatically go to the Sounds folder, where it can be
assigned as a ring tone.
To place your sound file in the Sound folder:
1. Press Start (left softkey).
2. Select File Manager > My Documents. If the file you want
is not in My Documents, select the folder it is in.
3.
1.
2.
3.
Highlight the file you want to copy to the Sounds folder.
Press Menu (right softkey).
Select File > Copy to.
Select Application Data > Sounds.
Adjusting Time and Date
Sprint automatically sets the time and date for you, however
you must manually set your time zone.
You can also change the time and date style.
To adjust your time zone settings:
1. Press Start (left softkey).
2. Select Settings > Clock & Alarm > Date and Time.
3. In the Time Zone field, use the navigation key (S) to
select your time zone.
4. Press Done (left softkey) to save the changes.
80
Section 2G: Customizing Your Device
To change the time and date style:
1. Press Start (left softkey).
2. Select Settings > Regional Settings.
3. Scroll and highlight the time and date format fields,
then press the Navigation key (S) right or left to change
your time and date formats.
4. Press Done (left softkey) to save the changes.
Customizing
Changing the Display Language
You can change the language that displays in your device’s
screens and menus.
To change the language:
1. Press Start (left softkey).
2. Select Settings > Regional Settings.
3. In the Language field, use the Navigation key (S) to
select your language.
4. Press Done (left softkey) to save the setting.
You must turn your device off and on again for the change to
take effect.
Section 2G: Customizing Your Device
81
Setting Your Device for TTY Calls
You can set your device to make and receive calls using a TTY
device.
Note:
TTY does not work from mobile phone to mobile phone.
Your MOTO Q device is a mobile phone.
To set up your device for use with a TTY device:
1. Press Start (left softkey).
2. Select Settings > TTY Settings.
3. Press the Navigation key (S) right or left to choose your
TTY setting.
4. Press Done (left softkey) to save the setting.
Using Accessibility Settings
You can set system font size, multi-press time-out,
confirmation time-out, and in-call alerts:
To set accessibility settings:
1. Press Start (left softkey).
2. Select Settings > Accessibility.
3. Scroll and highlight the option you want to change,
then press the Navigation key (S) right or left to change
it.
4. Press Done (left softkey) to save the changes.
82
Section 2G: Customizing Your Device
Entering Owner Information
Entering and displaying owner information are best
practices; they allow someone to return the device to you in
case it is lost.
To enter owner information:
Press Start (left softkey).
Select Settings > Owner Information.
Enter your information.
Customizing
1.
2.
3.
4.
Press Done (left softkey) to save the information.
Setting Flight Mode
You can put your device in flight mode to safely access your
address book, games, camera, and music in areas where
cellular network access is prohibited (for example, during
airline flights and in hospitals).
To turn flight mode on or off:
1. Press and hold the Home key (Y). The Quick List
displays.
2. Highlight and select Wireless Manager.
3. Scroll to Phone and press the Center Select key (s).
When Phone is on, flight mode is off. When Phone is off,
flight mode is on.
Section 2G: Customizing Your Device
83
Setting Audio Enhancement
Your device allows you to adjust surround sound, bass, and
clarity levels for the device speakers as well as your headset.
To set audio enhancements:
1.
2.
3.
4.
5.
6.
Press Start (left softkey).
Select Accessories > Audio Enhancement.
Highlight Phone Speaker or Headset.
Press Menu (right softkey).
Select Edit.
Scroll and highlight the option you want to change,
then press the navigation key (S) right or left to
change it.
7. Press Done (left softkey) to save the changes.
8. When you are finished setting audio enhancement for
the device’s speaker and headset, press Done (left
softkey) again.
84
Section 2G: Customizing Your Device
Sec tion 2H
Using the Built-in Camera
In This Section
⽧
Taking Pictures
⽧
Shooting Videos
⽧
Setting Picture Options
Your device’s built-in camera and camcorder give you the ability
to take full-color digital pictures and videos. You can use your
device to share your pictures and videos with others. It’s fun
and easy to do.
Camera
This section explains the features and options of your
device’s built-in camera and camcorder.
Section 2H: Using the Built-in Camera
85
Taking Pictures
Taking pictures with your device’s built-in camera is as simple
as choosing a subject, pointing the lens, and pressing a
button.
To take a picture:
1. Press and hold the Camera (Í) key for two seconds to
see the camera viewfinder:
2. Point the camera lens at the photo subject.
Tip:
To adjust picture settings (Mode, Brightness, Resolution,
Zoom, White Balance, and Flash) in the camera viewfinder,
press Menu (right softkey).
3. Press the Camera (Í) key again or the Center Select key
(s) to take a photo. The picture is automatically saved,
and it is displayed in the viewfinder.
86
Section 2H: Using the Built-in Camera
4. Press Menu (right softkey) to see the camera options:
䡲
䡲
䡲
䡲
䡲
䡲
䡲
䡲
To delete the photo and return to the active
viewfinder, select Delete.
To send the photo, select Send.... Your send options
are Text Messages, Outlook E-mail, or another
formatted email account.
To send via Bluetooth, select Send via Bluetooth.
To beam the picture via the Infrared port, select
Beam....
To use the picture as the Home Screen, select Use as
Home Screen.
To edit the picture, select Edit.
To view image properties, like the filename, select
Properties.
To view picture options, select Options.
Taking a Self-Portrait
Taking a self-portrait is easy using the timer feature.
Camera
To take a self-portrait:
1. Press and hold the Camera (Í) key for two seconds to
see the camera viewfinder.
2.
3.
4.
5.
6.
Press Menu (right softkey).
Select Mode > Timer.
Press the Camera (Í) key to start the five second delay.
Aim the camera lens at yourself.
When you hear the camera shutter sound, the photo is
taken, and your photo displays.
Section 2H: Using the Built-in Camera
87
Viewing Stored Pictures
Pictures are automatically stored in your device, unless you
use picture options to set your device to store pictures to the
miniSD card inserted in your device.
To view pictures stored to the default location in your device:
1.
2.
3.
4.
Press Start (left softkey).
Select Pictures & Videos.
Select the picture to view
Press View (left softkey).
To view pictures located in a folder other than the default pictures
folder, including a miniSD card:
1.
2.
3.
4.
5.
6.
7.
88
Press Start (left softkey).
Select Pictures & Videos.
Press Menu (right softkey).
Select Folders.
Select the folder that contains stored pictures.
Select the picture you wish to view.
Press View (left softkey).
Section 2H: Using the Built-in Camera
Shooting Videos
Your device’s built-in video camera allows you to record and
view full-color digital videos and send them to your friends
and family.
To record a video clip:
1. Press and hold the Camera (Í) key for two seconds to
see the camera viewfinder.
2. Press Menu (right softkey).
3. Select Video to go to the camcorder.
4. Point the camera lens at the video subject.
Tip:
To adjust picture settings (Still, Brightness, Quality, and
White Balance) in the camera viewfinder, press Menu
(right softkey).
5. Press the Camera (Í) key or the center select key (s) to
Tip:
Camera
begin recording a video. The video displays in the
viewfinder.
The number on the left side of the screen is the current
length of the video clip you are recording. The number on
the right indicates the remaining recording time.
Section 2H: Using the Built-in Camera
89
6. Press Stop to end recording the video altogether, or
press Pause to pause recording and Resume to continue
recording.
Playing Video Clips
Video clips are automatically stored in your device, unless you
use picture options to set your device to store video clips to
the miniSD card inserted in your device.
To play video clips stored to the default location in your device:
1.
2.
3.
4.
Press Start (left softkey).
Select Pictures & Videos.
Select the video clip to play.
Press Play (left softkey).
To play video clips located in a folder other than the default video
folder, including a miniSD card:
1.
2.
3.
4.
5.
6.
7.
Press Start (left softkey).
Select Pictures & Videos.
Press Menu (right softkey).
Select Folders.
Select the folder that contains stored videos.
Select the video clip to play.
Press Play (left softkey).
When you press Play (left softkey), the video clip displays in
the Windows Media screen.
For more video playback and Windows Media features, see
“Using the Media Player” on page 94.
Tip:
90
To play video in full screen, press Menu and select
Full Screen. Only videos that were recorded with the
correct resolution will play in full-screen mode.
Section 2H: Using the Built-in Camera
If a call comes in while watching a video, the video pauses
and a call alert appears. You can choose to answer the call or
ignore it. To continue watching the video, press the Play
button.
Setting Video Playback Options
Video options allow you to choose certain default settings for
the playing video clips on your device.
To access the video playback options menu:
1. Go to the video playback window.
2. Press Menu (right softkey).
3. Select Options.
Section 2H: Using the Built-in Camera
Camera
The following options are available:
䢇 Playback – Determines how the time counter is displayed,
whether to pause playback while using another program,
and whether to resume playback after a device call.
䢇 Video – Options for displaying in full screen and when to
scale to fit window.
䢇 Network – Selects default network settings for streaming
media.
䢇 Library – Determines if the player starts on the Library
screen.
䢇 Skins – Determine Windows Media Player skin theme.
䢇 Buttons – Set playback button mapping.
91
Setting Picture Options
Picture options allow you to choose certain default settings
for the pictures and videos you take with your device.
To access the picture options menu:
1. Press and hold the Camera (Í) key for two seconds to
see the camera viewfinder.
2. Press Menu (right softkey).
3. Select Options....
The following options are available:
䢇 General – Determine default picture sizes for email and
rotating picture settings.
䢇 Slide Show – Select default slide show settings.
䢇 Camera – Select default locations to store pictures,
filename prefixes, and image compression.
䢇 Video – Determine audio settings and time limits for
video files.
92
Section 2H: Using the Built-in Camera
Sec tion 2I
Media and Web
Using Media and Web Features
In This Section
⽧
Using the Media Player
⽧
Using the Web Browser
⽧
Downloading and Copying Files
⽧
Using the File Manager
The media and Web features on your device let you enjoy music
and video and explore the Internet right on your device. This
section explains how to play music and videos, get to the
Internet, and well as copy and manage files.
Section 2I: Using Media and Web Features
93
Using the Media Player
A version of Windows Media Player Mobile version 10.2 (or
higher) for Smartphone is available on your device to play
digital audio and video files that are stored on your device or
on the Web.
By default, Windows Media Player Mobile can play the
following types of files: Windows Media Audio (WMA),
Windows Media Video (WMV), and Motion Picture Experts
Group-2 Audio Layer-3 (MP3).
To go to the Windows Media player:
1. Press Start (left softkey).
2. Select Windows Media.
If you have Windows Media Player 10 on your PC, the media
player’s library lets you access the files you want to play.
When you update the library, it searches for files on your
device, or on the miniSD card inserted in your device, that can
be played on the Window Media player.
To update the library:
1.
2.
3.
4.
5.
94
Go to the Windows Media player.
Press Menu (right softkey).
Select Library.
Press Menu (right softkey).
Select Update Library.
Section 2I: Using Media and Web Features
Playing Music and Videos
Media and Web
These are some of the options you have when playing music
or video files:
䢇 To play or pause a music or video file, press the
Enter key (Á).
䢇 To skip to the previous or next file, press the
Navigation key (S) left or right.
䢇 To increase or decrease the volume, press the
Navigation key (S) up or down.
䢇 If you need to turn the sound off, press #.
䢇 To switch to full screen video playback, press 0.
䢇 To fast forward or rewind, press and hold the
Navigation key (S) left or right.
To play video in full screen:
䊳
While the video is playing, press Menu (right softkey)
and select Full Screen.
Only videos that were recorded with the correct resolution
will play in full-screen mode.
To play music and video files that you have on your miniSD card:
1. Make sure the files you want to play are on the miniSD
card inserted in your device.
Tip:
When you download music files with your device, save
them to the miniSD card.
2. Open the Windows Media player and update your
library. (See page 94.)
3. After your library is updated, you can view and play the
new music files.
Section 2I: Using Media and Web Features
95
To play a song or video that is on the Internet or network:
1.
2.
3.
4.
Go to the Windows Media player.
Press Menu (right softkey).
Select Library.
Press Menu (right softkey).
5. Select Open URL.
Setting Video Controls
You can set up keys on your device to control the media
player.
To set the video controls:
1.
2.
3.
4.
Go to the Windows Media player.
Press Menu (right softkey).
Select Options > Buttons.
Scroll and highlight the Windows Media player action
you want to assign a button or key press.
5. Press Menu (right softkey).
6. Select Assign to assign a button or key press to the
action.
7. Press the button or key you want to assign to the action.
8. When you are finished assigning buttons or key presses
to actions, press OK (left softkey) and Done (left softkey)
to complete the set up.
96
Section 2I: Using Media and Web Features
Using the Web Browser
Media and Web
You can use Internet Explorer Mobile to search and view the
Web.
To go to the Web browser:
1. Press Start (left softkey).
2. Select Internet Explorer.
These are some of the options you have when using the Web
browser:
䢇 To go to a Web page, press Menu (right softkey) and select
Address Bar. Enter the address and press Go (right softkey).
䢇 To go to a link in a Web page, use the navigation key to
highlight the link and then press the Center Select
key (s).
䢇 To change connection options, press Menu (right softkey)
and select Tools > Options > Connections.
䢇 To show pictures, press Menu (right softkey) and select
View > Show Pictures.
䢇 To add a Web address to your Favorites, open the Web
page, press Menu (right softkey), and select Add to
Favorites.
Section 2I: Using Media and Web Features
97
Downloading and Copying Files
You can copy or download media files from your PC or the
Internet onto your device.
Downloading Files
You can use the Web browser on your device to download
files. You can chose to save these files to your device or to the
miniSD card inserted in your device.
Copy Files From Your PC
If you have files on your PC that you want to use on your
device, you can copy them to your device or to the miniSD
card inserted in your device.
Note:
You must have ActiveSync on your PC installed as described
in “Installing and Setting Up ActiveSync” on page 59.
To copy files from your PC:
1. Connect the device to your PC.
2. In ActiveSync on your PC, click Explore and double-click
My Windows Mobile device.
3. On your PC, find the files you would like to copy to your
device and drag and drop the files into the My Windows
Mobile folder.
Tip:
98
If you have Windows Media Player 10 on your PC, you can
set it to automatically synchronize the media files on your
device with the media files on your PC. See the Help menu
in the Windows Media Player 10 on your PC for more
information.
Section 2I: Using Media and Web Features
Using the File Manager
Media and Web
You can use the File Manager to sort, view, copy, and move
files on your device. You can use File Manager on media files
and any other type of file you can store on your device.
To go to File Manager:
1. Press Start (left softkey).
2. Select File Manager.
Section 2I: Using Media and Web Features
99
Sec tion 2J
Using Contacts and Calendar
In This Section
⽧
Using Contacts
⽧
Using Calendar
Your device Contacts and Calendar features let you keep track of
the people in your life and your appointments, much like you
would on your PC. This section helps you get started using
Contacts and Calendar on your device.
Tip:
100
You can synchronize the Contacts and Calendar on
your device with those on your PC. See “Synchronizing” on
page 57.
Section 2J: Using Contacts and Calendar
Using Contacts
To help you keep track of who is calling, you can assign a
contact a custom ring tone and picture ID.
Contacts & Calendar
The number of contacts you can store in your device is limited
only by your device’s memory capacity. Each contact can store
a great deal of information about the person you create it for:
not just device numbers and email addresses, but Web sites,
street addresses, birthdays, and much more. You can also
assign a category to each contact, such as “Business” or
“Personal”, to help you sort your contacts.
Creating a Contacts Entry
To create a new Contacts entry:
1. Press Contacts (right softkey).
— or —
Press Start (left softkey) and select Contacts.
2. Press New (left softkey).
3. Enter the information for the new contact.
4. Press Done (left softkey).
Tip:
If someone who is not in your list of contacts calls you or
sends you a message, you can create a contact from your Call
History or from the message: Press Menu (right softkey) and
select Save to Contacts.
Section 2J: Using Contacts and Calendar
101
Editing a Contacts Entry
To edit a Contacts entry:
1. Press Contacts (right softkey).
— or —
Press Start (left softkey) and select Contacts.
2. Select the Contacts entry you want to edit.
3. Scroll through the information in the contact and make
your changes.
4. Press Done (left softkey).
Finding a Contacts Entry
To view your list of contacts:
䊳
Press Contacts (right softkey).
䊳
Or, press Start (left softkey) and select Contacts.
You device gives you several ways to find the contacts in your
list quickly.
Searching for a Name
If you have a long list of contacts, you can use a shortcut to
find the contact you want. While viewing the list of contacts,
enter the first few letters of the contact's name. The device
searches through the contact list and displays the name.
Using Categories
You can assign categories to your contacts that let you group
them together so you can find them more easily.
To assign a category for a contact:
1. While creating or editing a contact, scroll to and
highlight the Categories field.
2. Select the Categories field to see a list of categories you
can choose from.
102
Section 2J: Using Contacts and Calendar
3. Select the checkboxes for as many categories as you
want to assign to this contact.
4. Press Done (left softkey).
To sort your contacts by category:
this category will appear.
Tip:
The Filter menu also lets you view only your recent contacts.
Contacts & Calendar
1. From the list of contacts, press Menu (left softkey).
2. Select Filter.
3. Select the category you want. A list of your contacts in
Viewing by Company
If you enter a company name for your contacts, you can view
them by company rather than by the name of the person.
To view by company:
1. From the list of contacts, press Menu (left softkey).
2. Select View By > Company.
Assigning a Ring Tone
You can easily identify who is calling you by the ring tone if
you assign a custom ring tone to each contact.
To assign a ring tone:
1. While creating or editing a contact, select the Custom
ring tone field.
2. Select the custom ring tone you want to assign to the
contact.
3. Press Done (left softkey).
Section 2J: Using Contacts and Calendar
103
Assigning a Picture ID
You can assign a picture to a contact. This picture will display
when you receive a call from that contact.
To assign a Picture ID:
1. While creating or editing a contact, select the Picture
field.
2. Select the picture you want to assign to the contact
from the thumbnail pictures you see.
Tip:
To take picture to assign to this contact right now, press and
hold the Camera (Í) key and take the picture.
3. Press Done (left softkey).
104
Section 2J: Using Contacts and Calendar
Using Calendar
Your calendar helps organize your time and reminds you of
important events.
To create a calendar event:
1. Press Start (left softkey) and select Calendar. (The events
for the current day will be listed.)
2. Press Menu (right softkey).
3. Select New Appointment.
4. Enter the event information.
Contacts & Calendar
Creating a Calendar Event
To schedule an all-day event, select the All day event
checkbox under End Time.
Note:
All-day events appear in banners at the top of the Calendar.
5. Press Done (left softkey).
Viewing Calendar Events
To view calendar events:
1. Press Start (left softkey) and select Calendar.
2. To change your schedule view, press Menu (right
softkey) and select the desired option.
3. To view an event's details, highlight the event in agenda
view and press the Center Select key (s).
Section 2J: Using Contacts and Calendar
105
Responding to Meeting Requests
If you have your device set up to synchronize with your
company’s Exchange Server (see the Setting Up Email guide
that came with your device), you can receive and respond to
meeting requests much like you do using Outlook on your PC.
To respond to a meeting request:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select your Outlook email account
3. Select the meeting request.
4. Press Accept (left softkey).
— or —
Press Menu (right softkey) and select Decline or
Tentative.
106
Section 2J: Using Contacts and Calendar
Sec tion 2K
Using Bluetooth
In This Section
Turn Bluetooth Power On or Off
⽧
Pairing With a Device
⽧
Sending Objects to Another Device
Bluetooth
⽧
Your device features built-in Bluetooth technology, allowing you
to share information more easily than ever before. Bluetooth is a
short-range communications technology that allows you to
connect wirelessly to a number of Bluetooth devices, such as
headsets and hands-free car kits, and Bluetooth-enabled
handhelds, PCs, printers, and wireless devices. The Bluetooth
communication range is usually up to approximately 10
meters (30 feet).
This section details how to make the most of your device’s
Bluetooth capabilities.
Note:
The use of wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey the
laws and regulations on the use of these products.
Section 2K: Using Bluetooth
107
Turn Bluetooth Power On or Off
If Bluetooth power is on, your device can automatically
connect with the handsfree device you have used before. Just
turn on the smart device or move it near the target device.
To turn Bluetooth on:
1. Press Start (left softkey).
2. Select Bluetooth > Bluetooth Manager > Settings.
3. Toggle Status to Bluetooth ON.
The Bluetooth indicator à displays in the Home Screen.
Note:
To extend battery life, use the previous procedure to set
Bluetooth power to OFF when not in use. Your device will
not pair with devices until you set Bluetooth power back
to ON.
Pairing With a Device
Before you try to pair your smart device with another
Bluetooth device, make sure your device’s Bluetooth power is
on and the target device is on and ready in pairing or bonding
mode (see the device user’s guide). You can pair your smart
device with multiple Bluetooth devices, but only use it with
one headset device at a time.
Your smart device lists all the Bluetooth devices it finds
within range.
To pair with a headset or handsfree device:
1. Press Start (left softkey).
2. Select Bluetooth > Bluetooth Manager > Handsfree.
108
Section 2K: Using Bluetooth
3. Put the target device (handsfree headset, stereo
headset, keyboard, etc.) in pairing mode.
4. Press Add. The smart device prompts you to verify that
the target device is ready. Press Search.
5. Select the device from the list.
6. If prompted, enter the device passkey (such as 0000)
and press the Accept key.
When the devices are paired, an icon appears on the Home
Screen in the Bluetooth Task Tray.
For specific information about the Bluetooth device you are
using with your smart device, refer to the instructions that
came with it.
Bluetooth
Tip:
Sending Objects to Another Device
You can use Bluetooth to send Outlook email, contacts, tasks,
calendar items, audio, ring tones, pictures, video, and voice
notes from your smart device to a computer or other
Bluetooth device.
1. Press Start (left softkey).
2. Select Bluetooth > BT Send Object.
Tip:
To select an item, press the center select key (s).
3. Press Send.
4. Select the name of the device to send the file.
5. To cancel sending an item, press Menu and select Cancel.
Section 2K: Using Bluetooth
109
Sec tion 2L
Using Voice Recognition
In This Section
⽧
About Voice Recognition
⽧
Using Voice Recognition
Your device’s voice-recognition software lets you place calls and
perform quick tasks using just your voice. This section includes
easy-to-follow instructions for using Voice Recognition.
110
Section 2L: Using Voice Recognition
About Voice Recognition
You can use voice recognition to make calls, and open and use
device applications by speaking into your device.
When using voice recognition, speak numbers at a normal
speed and volume, pronouncing each digit distinctly. Avoid
pausing between digits.
Note:
Not all languages support voice recognition and voice
commands.
Using Voice Recognition
To make a call, send a text message, look up contact information or
open a program:
key ( ) for two seconds. Your device prompts you to
say a command.
2. Say one of the following commands:
䡲
䡲
䡲
䡲
“Call” and then the name or number in your
contacts list that you want to call.
“Send text” and then the name or number in your
contacts list that you want to send a text message
to.
“Look up” and then the name or number in your
contacts list that you want to look up.
“Open” and then the name of the main menu
program you want to go to. Not all main menu
programs can be accessed using voice recognition.
Section 2L: Using Voice Recognition
Voice Commands
1. Press and hold the Speakerphone/Voice Recognition
111
Your device will respond to the request by making a call,
opening a text message screen, open the contact information
for the requested contact, or opening the program.
Tips on Using Voice Recognition to Make Calls
䢇
䢇
䢇
112
Your device may prompt you to repeat a name or number.
If the name or number you say is not valid, the device will
not make the call.
If the device does not recognize the name or number, the
display shows a list of names or numbers, asks, “Did you
say...,” and highlights the first item in the list. Say “Yes” to
call the highlighted number, or “No” to go to the next list
item.
To select the name or number manually, scroll to the
name or number on the list and press Select (left softkey).
Section 2L: Using Voice Recognition
Section 3
Sprint Service Features
Section 3A
Sprint Service Features: The Basics
In This Section
⽧
Using Voicemail
⽧
Using SMS Text Messaging
⽧
Using On Demand
⽧
Using Caller ID
⽧
Responding to Call Waiting
⽧
Making a Three-Way Call
⽧
Using Call Forwarding
Now that you’ve mastered your device’s fundamentals, it’s
time to explore the features that enhance your Sprint
Service. This section outlines your basic Sprint Service
features.
114
Section 3A: Sprint Service Features: The Basics
Setting Up Your Voicemail
All unanswered calls to your device are automatically
transferred to your voicemail, even if your device is in use or
turned off. Therefore, you will want to set up your Sprint
Voicemail and personal greeting as soon as your device is
activated. If you need to set up your voicemail, see “Setting
Up Your Voicemail” on page 4.
Sprint Service
Using Voicemail
Voicemail Notification
There are several ways your device alerts you to a new
message:
䢇 By displaying a message on the screen.
䢇 By sounding the assigned ringer type.
䢇 By displaying B at the top of your screen.
Note:
When you are roaming off the Sprint National Network, you
may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by
dialing 1 + area code + your phone number. When your
voicemail answers, press * and enter your passcode.
Your device accepts messages even when it is turned off.
However, you are only notified of new messages when your
device is turned on and you are in a Sprint service area.
Section 3A: Sprint Service Features: The Basics
115
Sending an Incoming Call to Voicemail
To send an incoming call directly to voicemail:
Press Ignore (right softkey).
䊳
Retrieving Your Voicemail Messages
You can review your messages directly from your wireless
device or from any other touch-tone device. To dial from your
wireless device, you can either speed dial your voicemail or
use the menu keys.
Using One-Touch Message Access
To retrieve your voicemail messages:
Press and hold 1. (Your device will dial your voicemail
box.)
䊳
Note:
You are charged for airtime minutes when you are accessing
your voicemail from your device.
Using Another Phone to Access Messages
To review your messages from another phone:
1. Dial your phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Tip:
116
When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during the
header.
Section 3A: Sprint Service Features: The Basics
Your device offers several options for organizing and
accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail
box helps you navigate through the voicemail system more
quickly by shortening the voice prompts you hear at each
level.
Sprint Service
Voicemail Options
To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following the
system prompts.
3. Press 3 for Expert Mode. Follow the prompts to turn
Expert Mode on or off.
Setting Up Group Lists
You can create up to 20 separate group lists, each with up to
20 customers.
To create a Group List:
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages,
press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following the
system prompts.
3. Press 1 for Settings.
4. Press 5 for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or
delete group lists.
Section 3A: Sprint Service Features: The Basics
117
Sprint Callback
You can return a call after listening to a message without
disconnecting from voicemail.
To return a call directly from voicemail:
䊳
Press 8 after listening to a message.
Voicemail-to-Voicemail Message
You can record and send a voicemail message to other
Sprint Voicemail users.
To record and send a voicemail message:
1. From the main voicemail menu, press 2 to send a
message.
2. Follow the voice prompts to send your voicemail
message.
Voicemail-to-Voicemail Message Reply
You can record and send a voicemail message in response to a
voicemail from any other Sprint Voicemail user.
To respond and send a voicemail message:
1. After listening to a voicemail message, press 2.
2. Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
You can forward a voicemail message, except those marked
“Private,” to other Sprint Voicemail users.
To forward a voicemail message:
1. After listening to a message, press 6.
2. Follow the voice prompts to forward the voicemail
message.
118
Section 3A: Sprint Service Features: The Basics
You can request confirmation that your voicemail message
has been listened to when you send, forward, or reply to
other Sprint users.
To mark your message receipt requested:
1. After you have recorded a message, press 1 to indicate
Sprint Service
Voicemail-to-Voicemail Receipt Request
that you are satisfied with the message you recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.
Extended Absence Greeting
When your device is turned off or you are off the Sprint
National Network for an extended period, this greeting can
be played instead of your normal personal greeting.
To record an extended absence greeting:
1. From the main voicemail menu, press 3 for Personal
Options.
2. Press 2 for greetings.
3. Press 3 to record an Extended Absence Greeting.
Section 3A: Sprint Service Features: The Basics
119
Voicemail Menu Key
Following the prompts on the voicemail system, you can use
your keypad to navigate through the voicemail menu. The
following list outlines your device’s voicemail menu structure.
1 Listen
2 Send
3 Personal Options
1 Settings
1 Skip passcode
2 Autoplay
3 Message Date & Time On/Off
4 Change Passcode
5 Group Distribution List
6 Numeric Paging to a Wireless Phone
* Return to Personal Options Menu
2 Greetings
1 Main Greeting
2 Recorded Name
3 Extended Absence Greeting
* Return to Personal Options Menu
3 Expert Mode (On/Off)
* Return to Personal Options Menu
8 Place a Call
* Exit
120
Section 3A: Sprint Service Features: The Basics
With SMS Text Messaging, you can send instant text
messages from your device to other messaging-ready phones
— and they can send messages to you.
In addition, SMS Text Messaging includes a variety of preset
messages, such as “I’m running late, I’m on my way,” that
make composing messages fast and easy. You can also
customize your own preset messages (up to 160 characters)
from your device.
Sprint Service
Using SMS Text Messaging
Sending and replying to text messages is very much like
sending and replying to email on your device.
To go to SMS Text Messaging:
1. Press Start (left softkey) and then select Messaging.
— or —
Press the Message/Display Off key (
).
2. Select Text Messages.
To send a text message:
1. Go to SMS Text Messaging.
2. Press New (left softkey).
3. In the To field, enter the phone numbers you want to
send the message to. Insert a semicolon (;) between
multiple numbers or addresses.
Tip:
You can quickly enter phone numbers from your contacts. In
the To field, press Enter (Á) and select a recipient from the
list. Then select the recipient's phone number or email
address.
4. Use the keypad to compose a message.
5. Press Send.
Section 3A: Sprint Service Features: The Basics
121
Using On Demand
With Sprint’s exclusive On Demand feature, you can
personalize your device's data services to suit your needs. The
On Demand feature makes it easier than ever to receive the
most popular Web information and categories instantly. On
Demand uses the ZIP code you provide to customize the
content you receive, so you can get the information you want,
when you want it.
On Demand acts like a PC browser’s customized home page,
displaying a variety of top categories such as News, Sports,
Weather, Money, Movies, and more. This information is
updated throughout the day, so you’ll always be up-to-date.
Initializing Your On Demand Service
To initialize your device’s On Demand service:
1. Press Start (left softkey) and then select On Demand.
2. Enter your preferred ZIP code and press Done (left
softkey). (You may be prompted to download the On
Demand program and components. Follow the
on-screen prompts to load the program.)
Once you've initialized your program, the On Demand service
will customize itself to your selected location and the On
Demand menu screen will be displayed.
122
Section 3A: Sprint Service Features: The Basics
Finding the information you’re looking for with On Demand is
as easy as navigating a Web browser on your PC. (The
following example will illustrate how to access News
information.)
To access News information using On Demand:
Sprint Service
Accessing On Demand Information
1. Press Start (left softkey) and then select On Demand.
(The On Demand menu screen will be displayed.)
2. From the On Demand menu screen, highlight a category
(in this case, News) and press the Center Select key (s).
(You will be presented with a list of news categories.)
3. Use your navigation key or thumb wheel to scroll
through the news categories or stories. If applicable, the
left and right softkeys will offer additional options.
Updating On Demand Information
The On Demand news and information is automatically
delivered to your device four times a day. You can also select
how your device receives updates.
To manually retrieve On Demand updates:
䊳
From an On Demand category page (such as News),
press Update (left softkey). (Your device will retrieve
updates for the selected category.)
Section 3A: Sprint Service Features: The Basics
123
Using Caller ID
Caller ID allows people to identify a caller before answering
the device by displaying the number of the incoming call. If
you do not want your number displayed when you make a
call, just follow these easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press *67.
2. Enter the number you want to call.
3. Press the Call/Answer key (N).
To permanently block your number, call Sprint Customer Service.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to incoming
phone calls. Your display screen alerts you that another call is
coming in and shows the caller’s number (if it is available).
To respond to an incoming call while you’re on a call:
䊳
Press the Call/Answer key (N). (This puts the first caller
on hold and answers the second call.)
To switch back to the first caller:
䊳
Tip:
124
Press the Call/Answer key (N) again.
For those calls where you don’t want to be interrupted, you
can temporarily disable Call Waiting by pressing *70
before placing your call. Call Waiting is automatically
reactivated after you end the call.
Section 3A: Sprint Service Features: The Basics
With Three-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.
To make a Three-Way Call:
Sprint Service
Making a Three-Way Call
1. Enter a number you wish to call and press the
Call/Answer key (N).
2. Once you have established the connection, place this
call on hold by pressing the Call/Answer key (N).
3. When you hear a dial tone, enter the second number
you wish to call and press the Call/Answer key (N).
4. When you’re connected to the second party, press the
Call/Answer key (N) for two seconds to begin your
Three-Way Call.
If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the
call and are the first to hang up, all other callers are
disconnected.
Note:
Call Waiting and Three-Way Calling may not be available
while roaming off the Sprint National Network.
Section 3A: Sprint Service Features: The Basics
125
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to
another phone number — even when your device is turned
off. You can continue to make calls from your device when
Call Forwarding is activated.
To activate Call Forwarding:
1. Press *72.
2. Enter the area code and device number to which your
future calls should be forwarded.
3. Press the Call/Answer key (N). (You will hear a tone to
confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press *720.
2. Press the Call/Answer key (N). (You will hear a tone to
confirm the deactivation.)
Note:
126
You are charged a higher rate for calls you have forwarded.
Section 3A: Sprint Service Features: The Basics
Sec tion 3B
Sprint Voice Command
In This Section
Getting Started With Sprint Voice Command
⽧
Creating Your Own Address Book
⽧
Making a Call With Sprint Voice Command
⽧
Getting Information With Sprint Voice Command
Voice Command
⽧
With Sprint Voice Command, reaching your friends, family,
and coworkers has never been easier — especially when
you’re on the go. You can even listen to Web-based
information, such as news, weather, and sports. Your voice
does it all with Sprint Voice Command.
This section outlines the Sprint Voice Command service.
Section 3B: Sprint Voice Command
127
Getting Started With Sprint
Voice Command
With Sprint Voice Command:
䢇 You can store all your contacts’ phone numbers, so you
can simply say the name of the person you want to call.
䢇 There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
䢇 You can call anyone in your address book — even if you
don’t remember their phone number.
䢇 You don’t need to worry about losing your Contacts or
address book. This advanced service is network-based, so
if you switch phones or happen to lose your device, you
won’t lose your Contacts or address book.
It’s Easy to Get Started
There are two easy ways to sign up for Sprint Voice
Command:
䊳
䊳
Sign up when you purchase and activate your device.
Just dial *2 and then press the Call/Answer key (N)
from your device to contact Sprint Customer Service and
sign up.
There is a monthly charge for Sprint Voice Command.
128
Section 3B: Sprint PCS Voice Command
Creating Your Own Address Book
You can program up to 500 names into your personal address
book, with each name having up to five phone numbers.
That’s 2,500 phone numbers, and with the advanced
technology of Sprint Voice Command, you can have instant
access to all of them.
Section 3B: Sprint Voice Command
Voice Command
There are four ways to update your address book:
䢇 On the Web. Go to www.talk.sprintpcs.com, sign on with your
phone number and password, and access a fully
functional Web-based address book to create and update
your Contacts.
䢇 Use an Existing Address Book. Automatically merge address
books from desktop software applications with
SM
Sprint Sync Services for no additional charge. Simply
click on the “Click to synchronize” button within your
Sprint Voice Command personal address book at
www.talk.sprintpcs.com.
䢇 Use Voice Recordings. Simply dial * and then press the
Call/Answer key (N) and say, “Add name.” You will then be
asked to say the name and number you want to add to
your personal address book. Your address book can store
up to 20 voice recorded names at once.
䢇 Call Sprint 411. If you don’t have a computer or Internet
access handy, you can have Sprint 411 look up phone
numbers for you and automatically add them to your
address book. Just dial * and then press the Call/
Answer key (N) and say “Call operator” and we’ll add two
names and all the numbers associated with those names
to your address book for our standard directory assistance
charge.
129
Making a Call With Sprint
Voice Command
To make a call with Sprint Voice Command:
1. Press * and then press the Call/Answer key (N) and
you’ll hear the “Ready” prompt.
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith at
work,” “Call John Baker on the mobile phone,” “Call 5551234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to
verify. Say “Yes” to call the number or person. (The
number will automatically be dialed.) Say “No” if you
wish to cancel.
Tip:
Keep in mind that Sprint Voice Command recognizes not only
your voice, but any voice, so that others can experience the
same convenience if they use your device.
For more helpful hints on Sprint Voice Command, including a
list of recognized commands and an interactive tutorial, visit
www.talk.sprintpcs.com.
130
Section 3B: Sprint PCS Voice Command
Getting Information With Sprint
Voice Command
To access information using Sprint Voice Command:
1. Press * and then press the Call/Answer key (N).
2. Say “Call the Web” and choose from a listing of
Note:
Sprint Voice Command is not available while roaming off the
Sprint National Network.
Section 3B: Sprint Voice Command
Voice Command
information categories like news, weather, and sports.
— or —
Simply say “Call news room,” “Call the weather,” “Call
Sports Central,” etc.
131
132
Section 4
Safety, Warranty, and
Legal Information
Section 4A
Important Safety Information
In This Section
⽧
General Precautions
⽧
Safety and General Information
⽧
FCC Notice To Users
⽧
Hearing Aid Compatibility
⽧
Battery Tips
⽧
Specific Absorption Rate Data
⽧
Information From the World Health Organization
⽧
Product Registration
⽧
Owner’s Record
⽧
Phone Guide Proprietary Notice
⽧
Export Law Assurances
⽧
Wireless: The New Recyclable
⽧
California Perchlorate Label
⽧
Smart Practices While Driving
This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to read
and follow the information provided in this phone guide may
result in serious bodily injury, death, or property damage.
134
Section 4A: Important Safety Information
General Precautions
Note:
For the best care of your phone, only authorized
personnel should service your phone and accessories.
Failure to do so may be dangerous and void your
warranty.
Section 4A: Important Safety Information
Important Safety Information
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 Hold the phone with the antenna raised, fully-extended, and
over your shoulder.
䢇 Try not to hold, bend, or twist the phone’s antenna.
䢇 Don’t use the phone if the antenna is damaged.
䢇 Speak directly into the mouthpiece.
䢇 Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇 Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.
135
Safety and General Information
This section contains important information on the safe and efficient
operation of your mobile device. Read this information before using
your mobile device.1
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls
the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that
human exposure to RF energy does not exceed the guidelines set
forth in the relevant standards, always follow these instructions
and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
1. The information provided in this document supersedes the
general safety information in user’s guides published prior to
May 1, 2006.
136
Section 4A: Important Safety Information
Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with or
without an accessory cable, position the mobile device and its
antenna at least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at www.motorola.com.
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
Important Safety Information
RF Energy Interference/Compatibility
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane
mode or similar feature, consult airline staff about using it in
flight.
Section 4A: Important Safety Information
137
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained
between a handheld wireless phone and an implantable medical
device, such as a pacemaker or implantable cardioverter
defibrillator, to avoid potential interference with the device.
Persons who have such devices:
䢇 Should ALWAYS keep the phone more than six (6) inches from
their implantable medical device when the phone is turned
ON;
䢇 Should not carry the phone in a breast pocket;
䢇 Should use the ear opposite the implantable medical device
to minimize the potential for interference;
䢇 Should turn the phone OFF immediately if there is any reason
to suspect that the interference is taking place.
䢇 Should read and follow the directions from the manufacturer
of the implantable medical device. If you have any questions
about using your wireless phone with such a device, consult
your health care provider.
For more information, see www.fcc.cellphones.gov.
Driving Precautions
Check the laws and regulations on the use of mobile devices in
the area where you drive. Always obey them.
When using your mobile device while driving, please:
䢇 Give full attention to driving and to the road. Using a mobile
device may be distracting. Discontinue a call if you can’t
concentrate on driving.
䢇 Use hands-free operation, if available.
䢇 Pull off the road and park before making or answering a call if
driving conditions so require.
Responsible driving practices can be found in the “Smart
Practices While Driving” section of this guide and/or at the
Motorola Web site: www.motorola.com/callsmart.
138
Section 4A: Important Safety Information
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Damaged Products
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive materials
touch exposed battery terminals, this could complete an
electrical circuit (short circuit), become very hot, and could cause
damage or injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original batteries
and chargers.
Caution:
Important Safety Information
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you
take it to a Motorola Authorized Service Center. Do not attempt
to dry it with an external heat source, such as a microwave oven.
To avoid risk of personal injury, do not dispose of your
battery in a fire.
Section 4A: Important Safety Information
139
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Symbol
032374o
032376o
032375o
Definition
Important safety information follows.
Do not dispose of your battery or mobile device
in a fire.
Your battery or mobile device may require
recycling in accordance with local laws. Contact
your local regulatory authorities for more
information.
Do not throw your battery or mobile device in
the trash.
Li Ion BATT
032378o
Your mobile device contains an internal lithium
ion battery.
Do not let your battery, charger, or mobile device
get wet.
Listening at full volume to music or voice
through a handset may damage your hearing.
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children.
Keep your mobile device and its accessories away from small
children.
Glass Parts
Some parts of your mobile device may be made of glass. This
glass could break if the product is dropped on a hard surface or
receives a substantial impact. If glass breaks, do not touch or
attempt to remove. Stop using your mobile device until the glass
is replaced by a qualified service center.
140
Section 4A: Important Safety Information
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or
blackouts when exposed to flashing lights, such as when playing
video games. These may occur even if a person has never had a
previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashinglights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and
stop use if you are very tired.
Caution About High Volume Usage
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
Section 4A: Important Safety Information
Important Safety Information
Listening at full volume to music or voice through a
headset may damage your hearing.
141
FCC Notice To Users
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB connector, or is
otherwise considered a computer peripheral device whereby it
can be connected to a computer for purposes of transferring data,
then it is considered a Class B device and the following statement
applies:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and the
receiver.
䢇 Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.
142
Section 4A: Important Safety Information
Hearing Aid Compatibility
A number of Sprint Nextel phones have been tested for hearing
aid compatibility. When some wireless phones are used with
certain hearing aids, users may detect a noise which can interfere
with the effectiveness of the hearing aid.
Some hearing aids are more “immune” than others to this
interference noise, and phones can also vary in the amount of
interference noise they may generate. ANSI standard C63.19 was
developed to provide a standardized means of measuring both
mobile phone and hearing aids to determine usability rating
categories for both.
These ratings are not guarantees of compatibility. Results will
vary depending on the user's hearing aid and individual type and
degree of hearing loss. If a hearing aid is particularly vulnerable
to interference, even a phone with a higher rating may still cause
unacceptable noise levels in the hearing aid. Trying out the phone
with your hearing aid is the best way to evaluate it for your
personal needs.
“M” Rating: Phones rated M3 or M4 meet FCC requirements for
hearing aid compatibility and are likely to generate less
interference to hearing aids than unrated phones. (M4 is the
“better” or higher of the two ratings.) On those models with an
extendable antenna, this rating is determined only with the
antenna extended.
Section 4A: Important Safety Information
Important Safety Information
Ratings have been developed for mobile phones to assist hearing
aid users find phones that may be compatible with their hearing
aid. Not all phones have been rated for compatibility with
hearing aids. Phones that have been rated have a label with the
rating(s) located on the box, and at www.motorola.com/iden.
143
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing aid's telecoil (“T Switch”
or “Telephone Switch”) than unrated phones. (T4 is the “better”
or higher of the two ratings.) On those models with a telecoil
mode setting, this rating is determined only with the phone so
set. For setting instructions, see “Features for the Hearing
Impaired” in the section entitled “Advanced Calling Features”.
Note that not all hearing aids have telecoils in them.
Hearing aids may also be measured for immunity to interference
from wireless phones and may have ratings similar to wireless
phones. Ask your hearing health care professional for the rating
of your hearing aid. Add the rating of your hearing aid and your
phone to determine the estimated usability:
䢇 Any combined rating equal to or greater than six offers
excellent use.
䢇 Any combined rating equal to five is considered normal use.
䢇 Any combined rating equal to four is considered usable.
Thus, if you use an M3 phone with a M3 hearing aid you will have
a combined rating of six for “excellent use.” This methodology
applies equally for T ratings.
Should you experience interference or find the quality of service
unsatisfactory after purchasing your phone, promptly return it to
the store within 30 days of purchase. With the Sprint 30-day RiskFree Guarantee, you may return the phone within 30 days of
purchase for a full refund.
More information about hearing aid compatibility may be found
at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov,
and www.hearingloss.org/learn/cellphonetech.asp
144
Section 4A: Important Safety Information
Battery Tips
032375o
Contact your local recycling center for proper battery
disposal.
WARNING!
Never dispose of batteries in a fire because they may
explode.
Section 4A: Important Safety Information
Important Safety Information
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
䢇 Always use Motorola Original batteries and
chargers. The warranty does not cover damage
caused by non-Motorola batteries and/or
chargers.
䢇 New batteries or batteries stored for a long time may take
more time to charge.
䢇 When charging your battery, keep it near room temperature.
䢇 When storing your battery, keep it uncharged in a cool, dark,
dry place.
䢇 Never expose batteries to temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your phone with you when
you leave your vehicle.
䢇 It is normal for batteries to gradually wear down and require
longer charging times. If you notice a change in your battery
life, it is probably time to purchase a new battery.
145
Specific Absorption Rate Data
This model wireless phone meets the government’s requirements for
exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
1. In the United States and Canada, the SAR limit for mobile phones
used by the public is 1.6 watts/kg (W/kg) averaged over one gram
of tissue. The standard incorporates a substantial margin of
safety to give additional protection for the public and to account
for any variations in measurements.
146
Section 4A: Important Safety Information
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use
at the ear is 1.11W/kg, and when worn on the body, as described
in this user guide, is 1.47 W/kg. (Body-worn measurements differ
among phone models, depending upon available accessories and
regulatory requirements).1
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements
to this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association
(CWTA) Web site:
http://www.cwta.ca.
Important Safety Information
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
1. The SAR information reported to the FCC includes the FCCaccepted Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
Section 4A: Important Safety Information
147
Information From the World Health
Organization
WHO Information Present scientific information does not
indicate the need for any special precautions for the use of
mobile phones. If you are concerned, you may want to limit your
own or your children’s RF exposure by limiting the length of calls
or by using hands-free devices to keep mobile phones away from
your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward enjoying your
new Motorola product. Registering helps us facilitate warranty
service, and permits us to contact you should your product
require an update or other service. Registration is for U.S.
residents only and is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales
receipt to confirm warranty status.
Thank you for choosing a Motorola product.
148
Section 4A: Important Safety Information
Owner’s Record
The model number, regulatory number and serial number are
located on a nameplate inside the battery compartment. Record
the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
Model: MOTO Q by Motorola
Serial No.:
Phone Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under
one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Section 4A: Important Safety Information
Important Safety Information
5,267,261 5,414,796 5,504,773 5,535,239
149
Wireless: The New Recyclable
Your wireless phone can be recycled. Recycling your wireless
phone reduces the amount of waste disposed in landfills and
allows recycled materials to be incorporated into new products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their phones and
have taken steps to promote the collection and environmentally
sound recycling of end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring
that this phone is recycled properly. When it comes time to give
this phone up or trade it in for a new one, please remember that
the phone, the charger, and many of its accessories can be
recycled. It's easy. To learn more about CTIA's Recycling Program
for Used Wireless Devices, please visit
http://www.ctia.org/content/index.cfm/AID/10131.
150
Section 4A: Important Safety Information
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery
on the printed circuit board that may contain very small amounts
of perchlorate. In such cases, California law requires the
following label:
“Perchlorate Material - special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.”
There is no special handling required by consumer.
Important Safety Information
Section 4A: Important Safety Information
151
Smart Practices While Driving
SM
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
Contact www.motorola.com/callsmart for more information.
Your mobile device lets you communicate by voice and data—
almost anywhere, anytime, wherever wireless service is available
and safe conditions allow. When driving a car, driving is your first
responsibility. If you choose to use your mobile device while
driving, remember the following tips:
䢇 Get to know your Motorola mobile device and its features such as
speed dial and redial. If available, these features help you to
place your call without taking your attention off the road.
䢇 When available, use a handsfree device. If possible, add an
additional layer of convenience to your mobile device with
one of the many Motorola Original™ handsfree accessories
available today.
䢇 Position your mobile device within easy reach. Be able to access
your mobile device without removing your eyes from the
road. If you receive an incoming call at an inconvenient time,
if possible, let your voicemail answer it for you.
䢇 Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.
䢇 Do not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going through your address
book takes attention away from your primary
responsibility—driving safely.
䢇 Dial sensibly and assess the traffic; if possible, place calls when
your car is not moving or before pulling into traffic. If you must
make a call while moving, dial only a few numbers, check the
road and your mirrors, then continue.
152
Section 4A: Important Safety Information
䢇
䢇
Do not engage in stressful or emotional conversations that may
be distracting. Make people you are talking with aware you are
driving and suspend conversations that can divert your
attention away from the road.
Use your mobile device to call for help. Dial 911 or other local
emergency number in the case of fire, traffic accident, or
medical emergencies.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and receiver.
䢇 Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.
Important Safety Information
Section 4A: Important Safety Information
153
Sec tion 4B
Motorola’s Warranty
In This Section
⽧
Motorola Limited Warranty for the United States and Canada
⽧
Service and Repairs
Your phone has been designed to provide you with reliable, worryfree service. If for any reason you have a problem with your
equipment, please refer to Motorola’s warranty in this section.
Note:
Warranty
For information regarding the terms and conditions of
service for your phone, please visit www.sprint.com or call Sprint
Customer Service at 1-888-211-4PCS.
In addition to the warranty provided by Motorola, which
is detailed on the following pages, Sprint offers a number
of optional plans to cover your equipment for nonwarranty claims. Sprint Total Equipment Protection
provides the combined coverage of the Sprint Equipment
Replacement Program and the Sprint Equipment Service
and Repair Program, both of which are available
separately. Each of these programs may be signed up for
within 30 days of activating your phone. For more details,
please visit your nearest Sprint Store or call Sprint at
1-800-584-3666.
Section 4B: Motorola’s Warranty
155
Motorola Limited Warranty for
the United States and Canada
Warranty What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc.
warrants its telephones, pagers, messaging devices, and
consumer and professional two-way radios (excluding
commercial, government or industrial radios) that operate via
Family Radio Service or General Mobile Radio Service, Motorolabranded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or
other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s)
outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United
States or Canada, which are accompanied by this written
warranty:
Products and Accessories
156
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless
otherwise provided for below.
One (1) year from the date of
purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.
Decorative Accessories and
Cases. Decorative covers,
bezels, PhoneWrap™ covers
and cases.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Section 4B: Motorola’s Warranty
Monaural Headsets. Ear buds
and boom headsets that
transmit mono sound
through a wired connection.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Consumer and Professional
Two-Way Radio Accessories.
Ninety (90) days from the date
of purchase by the first
consumer purchaser of the
product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water,
rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory
to abnormal usage or conditions; or (d) other acts which are not
the fault of Motorola, are excluded from coverage.
Warranty
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Use of Non-Motorola Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified
Products, Accessories, Software or other peripheral equipment
are excluded from coverage.
Section 4B: Motorola’s Warranty
157
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated; (b)
broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to
physical defects in the media
that embodies the copy of the
software (e.g. CD-ROM, or
floppy disk).
Ninety (90) days from the date
of purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made that
the software will meet your requirements or will work in
combination with any hardware or software applications
provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in
the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not
embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
158
Section 4B: Motorola’s Warranty
Who Is Covered?
This warranty extends only to the first consumer purchaser, and
is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications
added to your Product, Accessory or Software, including but not
limited to personal contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software and applications
please create a back up prior to requesting service.
Warranty
Section 4B: Motorola’s Warranty
159
How to Obtain Warranty Service or Other
Information
USA
Phones
1-800-520-6403
Pagers
1-800-548-9954
Two-Way Radios and Messaging
Devices
1-800-353-2729
Canada
All Products
1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a)
a copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name and location
of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number.
160
Section 4B: Motorola’s Warranty
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Warranty
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation on
the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state
to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
Section 4B: Motorola’s Warranty
161
Service and Repairs
Go to www.motorola.com/consumer/support, where you can select
from a number of customer care options. You can also contact the
Motorola Customer Support Center at 1-800-657-7576 (United
States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
162
Section 4B: Motorola’s Warranty
S ec ti o n 4 C
Microsoft End User License Agreement
The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT
(“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE
DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).
Microsoft License
You have acquired a device (“DEVICE”) that includes software
licensed by Motorola, Inc. (“Motorola”) from one or more thirdparty licensors (“Licensor”), for use in connection with wireless
network services provided under separate agreement between
you and a wireless telecommunications provider (“Mobile
Operator”). Those installed software products provided by
Licensor, as well as associated media, printed materials, and
“online” or electronic documentation (“SOFTWARE”) are
protected by international intellectual property laws and treaties.
SOFTWARE includes software already installed on the DEVICE
(“DEVICE Software”) and Licensor software contained on any CDROM disk accompanying the DEVICE (“Desktop Software”).
1. GRANT OF SOFTWARE LICENSE. This EULA grants you the
following license:
1.1. DEVICE Software. You may use the DEVICE Software as
installed on the DEVICE (including as installed on removable
media installed in the DEVICE). All or certain portions of the
DEVICE Software may be inoperable if a proper account is not
established or maintained with an appropriate Mobile Operator,
or if the Mobile Operator's network facilities are not operating or
configured to operate with the DEVICE software.
Section 4C: Microsoft End User License Agreement
163
1.2. Desktop Software. If Desktop Software is included with your
DEVICE, you may install and use the Desktop Software on one (1)
or more computers to exchange information with one (1) or more
computing devices that contain a compatible version of the
DEVICE Software. For other software component(s) contained in
the Desktop Software, you may install and use such components
only in accordance with the terms of the printed or online end
user license agreement(s) provided with such component(s). In
the absence of an end user license agreement for particular
component(s) of the Desktop Software, you may install and use
only one (1) copy of such component(s) on the DEVICE or a single
computer with which you use the DEVICE.
1.3. Back-up Copy. If Motorola has not included a back-up copy of
the DEVICE Software with the DEVICE, you may make a single
back-up copy of the DEVICE Software. You may use the back-up
copy solely for archival purposes.
1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is
included with your Device, the following terms apply to your use
of Microsoft Outlook® 2002: (i) regardless of the information
contained in “Software Installation and Use” section of the online
EULA you may install one (1) copy of Microsoft Outlook® 2002 on
one (1) computer to use, exchange data, share data, access and
interact with the DEVICE, and (ii) the EULA for Microsoft Outlook®
2002 is between Motorola and the end user - not between the PC
manufacturer and end user.
2. Speech/Handwriting Recognition. If the Software includes
speech and or handwriting recognition component(s), you should
understand that speech and handwriting recognition are
inherently statistical processes; that recognition errors are
inherent in the processes; that it is your responsibility to provide
for handling such errors and to monitor the recognition processes
and correct any errors. Motorola, its affiliates, subsidiaries, or
suppliers shall not be liable for any damages arising out of errors
in the speech and handwriting recognition processes.
3. Limitations on Reverse Engineering, Decompilation and
Disassembly. You may not reverse engineer, decompile, or
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Section 4C: Microsoft End User License Agreement
disassemble the SOFTWARE, except and only to the extent that
such activity is expressly permitted by applicable law
notwithstanding this limitation.
4. Single DEVICE. The Device Software is licensed with the DEVICE
as a single integrated product. The DEVICE Software may only be
used as part of the DEVICE, notwithstanding any installation of
the DEVICE Software on removable media.
5. Single EULA. The package for the DEVICE may contain multiple
versions of this EULA, such as multiple translations and/or
multiple media versions (e.g., in the user documentation and in
the software). Even if you receive multiple versions of the EULA,
you are licensed to use only one (1) copy of the DEVICE Software.
6. Rental. You may not rent or lease the SOFTWARE.
Microsoft License
7. Software Transfer. You may not permanently transfer any of
your rights under this EULA with regard to the DEVICE Software
or Desktop Software, except as permitted by the applicable
Mobile Operator. In the event that the Mobile Operator permits
such transfer, you may permanently transfer all of your rights
under this EULA only as part of a sale or transfer of the DEVICE,
provided you retain no copies, you transfer all of the SOFTWARE
(including all component parts, the media and printed materials,
any upgrades or backup copies, this EULA and, if applicable, the
Certificate(s) of Authenticity), and the recipient agrees to the
terms of this EULA. If the Software is an upgrade, any transfer
must include all prior versions of the SOFTWARE.
8. Termination. Without prejudice to any other rights, Motorola,
Licensor and their affiliates and subsidiaries may terminate this
EULA if you fail to comply with the terms and conditions of this
EULA. In such event, you must destroy all copies of the SOFTWARE
and all of its component parts.
9. Security Updates. The SOFTWARE may include digital rights
management technology. If SOFTWARE does contain digital
rights management technology, content providers are using the
digital rights management technology (“Licensor DRM”)
contained in the SOFTWARE to protect the integrity of their
Section 4C: Microsoft End User License Agreement
165
content (“Secure Content”) so that their intellectual property,
including copyright, in such content is not misappropriated.
Owners of such Secure Content (“Secure Content Owners”) may,
from time to time, request Licensor, or its subsidiaries or affiliates
to provide security related updates to the Licensor DRM
components of the SOFTWARE (“Security Updates”) that may
affect your ability to copy, display and/or play Secure Content
through Licensor software or third party applications that utilize
Licesnor DRM. You therefore agree that, if you elect to download
a license from the Internet which enables your use of Secure
Content, Licensor, its subsidiaries or affiliates may, in conjunction
with such license, also download onto your DEVICE such Security
Updates that a Secure Content Owner has requested that
Licensor, its subsidiaries or affiliates, to distribute. Licensor, its
subsidiaries or affiliates will not retrieve any personally
identifiable information, or any other information, from your
DEVICE by downloading such Security Updates.
10. Consent to Use of Data. You agree that Licensor, its
subsidiaries and affiliates may collect and use technical
information gathered in any manner as part of product support
services related to the SOFTWARE. Licensor, its subsidiaries and
affiliates may use this information solely to improve their
products or to provide customized services or technologies to
you. Licensor, its affiliates and subsidiaries may disclose this
information to others, but not in a form that personally identifies
you.
11. Internet Gaming/Update Features. If the SOFTWARE provides,
and you choose to utilize, the Internet gaming or update features
within the SOFTWARE, it is necessary to use certain computer
system, hardware, and software information to implement the
features. By using these features, you explicitly authorize
Licensor, its subsidiaries and affiliates, and/or their designated
agent to use this information solely to improve their products or
to provide customized services or technologies to you. Licensor,
its subsidiaries and affiliates may disclose this information to
others, but not in a form that personally identifies you.
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Section 4C: Microsoft End User License Agreement
12. Internet-Based Services Components. The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that
Licensor, its affiliates and subsidiaries may automatically check
the version of the SOFTWARE and/or its components that you are
utilizing and my provide upgrades or supplements to the
SOFTWARE that may be automatically downloaded to your
Device.
14. Additional Software/Services. The SOFTWARE may permit
Motorola, Licensor, their affiliates or subsidiaries to provide or
make available to you SOFTWARE updates, supplements, add-on
components, or Internet-based services components of the
SOFTWARE after the date you obtain your initial copy of the
SOFTWARE (“Supplemental Components”).
Microsoft License
13. Links to Third Party Sites. The SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are NOT under the control of
Motorola, Licensor, or their affiliates or subsidiaries. Neither
Motorola, Licensor, nor their affiliates or subsidiaries are
responsible for (i) the contents of any third party sites, any links
contained in third sites, or any changes or updates to third party
sites, or (ii) webcasting or any other form of transmission
received from any third party sites. If the SOFTWARE provides
links to third party sites, those links are provided to you only as a
convenience, and the inclusion of any link does not imply an
endorsement of the third party site by Motorola, Licensor, or their
affiliates or subsidiaries.
14.1. If Motorola, or its subsidiaries or affiliates, provides or
makes available to you Supplemental Components and no other
EULA terms are provided along with the Supplemental
Components, then the terms of this EULA shall apply.
14.2. If Licensor, or its affiliates or subsidiaries, make available
Supplemental Components, and no other EULA terms are
provided, then the terms of this EULA shall apply, except that the
Licensor, or its affiliates or subsidiaries providing the
Section 4C: Microsoft End User License Agreement
167
Supplemental Component(s) shall be the licensor of the
Supplemental Component(s).
14.3. Motorola, Licensor, and their affiliates and subsidiaries
reserve the right to discontinue any Internet-based services
provided to you or made available to you through the use of the
SOFTWARE.
15. UPGRADES AND RECOVERY MEDIA.
15.1. DEVICE Software. If the DEVICE Software is provided by
Motorola, its subsidiaries or affiliates, separate from the DEVICE
on media such as a ROM chip, CD ROM disk(s) or via web
download or other means, and is labeled “For Upgrade Purposes
Only” or “For Recovery Purposes Only”, you may install one copy
of such DEVICE Software on the DEVICE as a replacement copy for
the existing DEVICE Software and use it in accordance with the
Grant of Software License section of this EULA.
15.2. Desktop Software. If any Desktop Software component(s) is
provided by Motorola, its subsidiaries or affiliates, separate from
the DEVICE on CD ROM disk(s) or via web download or other
means, and labeled “For Upgrade Purposes Only” or “For Recovery
Purposes Only”, you may (i) install and use one copy of such
component(s) on the computer(s) you use to exchange data with
the DEVICE as a replacement copy for the existing Desktop
Software component(s).
16. COPYRIGHT. All title and intellectual property rights in and to
the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and “applets”,
incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by
Motorola, Licensor, and/or their affiliates, subsidiaries, or
suppliers. You may not copy the printed materials accompanying
the SOFTWARE. All title and intellectual property rights in and to
the content which may be accessed through use of the
SOFTWARE is the property of the respective content owner and
may be protected by applicable copyright or other intellectual
property laws and treaties. This EULA grants you no rights to use
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Section 4C: Microsoft End User License Agreement
such content. All rights not specifically granted under this EULA
are reserved by Motorola, Licensor, their affiliates, subsidiaries,
and suppliers.
17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is
subject to U.S. export jurisdiction. You agree to comply with all
applicable international and national laws that apply to the
SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued
by U.S. and other governments.
18. PRODUCT SUPPORT. Product support for the SOFTWARE is
NOT provided by Licensor, its parent corporation, or their affiliates
or subsidiaries.
20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL
PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION,
PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH
THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED
MATERIALS.
Section 4C: Microsoft End User License Agreement
Microsoft License
19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED
BY LAW, MOTOROLA, LICENSOR, AND THEIR AFFILIATES AND
SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF
THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
169
Index
A
Accessories 20
ActiveSync 59
Alerts 45
Answering Calls 43
Audio Enhancement 84
B
Background 78
Backlight 79
Battery 22–26
Capacity 22
Charging 25
Installing 23
Battery Indicator 34
Battery Life 79, 108
Bluetooth 107–109
C
Calendar 105–106
Call Forwarding 126
Call Waiting 124
Caller ID 124
Calls 42–51
Answering 43
Call Forwarding 126
Call Waiting 124
Caller ID 124
Contacts 44
Emergency 45
Ending 43
History 47
Hyperlink 44
Making 43
Missed 48
Redialing 51
170
Index
Three-Way Calling 125
Camera 85–92
Pictures 86
Video Playback Option 91
Charger 22
Contacts 101–104
Creating 101
Editing 102
Finding 102
Copying Files 98
D
Data Indicator 34
Date 80
Device
Locking 41
Off 21
On 21
Unlocking 41
Device (Illus.) 15–17
Device Features 11, 18
Downloading
Email 66
Files 98
E
Email 63–72
Attachments 66
Deleting 64
Deleting an Account 72
Downloading 66
Folders 70
Forwarding 65
New Messages 63
Reading 63
Replying 65
Sending 67
Signatures 68
Emergency Calls 45
F
File Manager 99
Flight Mode 83
G
Global Address Look Up (GAL)
69
H
Hearing Aid Compatibility
142, 144
Home Screen 32–35, 78
I
iTAP Text Entry Mode 55
K
Keys 18
L
Language 81
Locking and Unlocking 41
Low Battery Message 34
N
Navigating 32–38
P
Phone Number 39
Picture ID 104
Pictures
Taking 86
Viewing 88
Playing Music 95
Plus Code Dialing 51
Power 21
Profile Indicator 34
Profiles 76, 77
R
Recent Calls 47
Ring Styles 76
Ring Tones 80
Ring Tones in Contacts 103
Roam Indicator 34
Roaming 74–75
S
Safety
medical devices 138
Searching for Contacts 102
Self-Portrait 87
Service
411 7
Account Passwords 5
Activation 3
Automated Invoicing 6
Operator Services 7
Setting Up 2
Sprint 411 7
Voicemail 4
Index
Index
M
Main Menu 36
Making Calls 43
Media Player 94
Meetings 106
Menu Icons 36
Menus 36, 38
Message Indicator 34
Music 95
O
On Demand 122
Owner Information 83
171
www.sprint.com 6
Settings 78–83
Signal Strength Indicator 33
SMS Text Messaging 121
Softkeys 33
Sounds 79
Speakerphone 46
Speed Dial
Contacts 49
Deleting 50
Menu Shortcuts 50
Sprint
Customer Service 6
Sprint 411 7
Sprint Customer Service 6
Sprint Voice Command 127–
131
Address Book 129
Making a Call 130
Status Icons 33
Synchronizing 57–62
Bluetooth 61
Cable 60
Infrared 62
Over the Air 57
Using a PC 58
T
Text Entry 52–55
Text Messages 121
Three-Way Calling 125
Time 80
Time and Date Style 81
Time Zone 80
Timers 48
V
Videos
172
Index
Controls 96
Playback Options 91
Playing 90, 95
Recording 89
Voice Recognition 110–112
Voicemail
Menu Key 120
Message Indicator 34
Options 117
Retrieving 116
Setting Up 4, 115
Volume 39
W
Wallpaper 78
Warranty 155–162
Web Browser 97