User manual
Washing machine
ZWQ 7100 SO
Product description
The control panel
Lid handle
Filter access cover
Adjustable levelling feet
Control panel
1 Programme selector
2 Pushbuttons and their functions
4 "Door locked" light
5 "Start/Pause" pushbutton
3 Display
6 "Delay start" pushbutton
Dispenser box
Softener (do not fill above the MAX symbol
Safety information
Please read these points carefully before installing and
using your appliance. Keep this user manual with your appliance.
General safety
• Do not modify or attempt to modify this appliance. This
would put yourself in danger.
• Ensure that all coins, safety pins, brooches, screws etc
have been removed before starting a washing programme. If left in washing, they can seriously damage
the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts etc.) in a small
linen bag or pillow case.
• Unplug and close inlet hose tap after using appliance.
• Always disconnect the power supply from the appliance before cleaning or maintenance.
• Do not machine wash clothes with ribbing, unfinished
or torn material.
• Unpack or ask for the appliance to be unpacked immediately upon delivery. Check the outside of the appliance is not damaged in any way. Report all transit
damage to your retailer.
• Remove all transit bolts and packaging before installing the appliance.
• Connection to the water supply must be carried out by
a qualified plumber.
• If your domestic electrical circuit needs adapting to allow the appliance to be plugged in, use a qualified
• Ensure that, after installation, the power cable is not
trapped under the appliance.
• If the appliance is installed on carpeted floor, ensure
that the carpet does not obstruct any ventilation ducts
located at the base of the appliance.
• The appliance must be equipped with an earthed power
plug which conforms to regulations.
• Before connecting your appliance to the power supply,
carefully read the instructions in the chapter entitled
“Electrical connection”.
• Replacing the power cable should only be carried out
by an authorised service engineer.
• The manufacturer cannot be held responsible for any
damage resulting from incorrect installation.
Precautions to be taken against frost
If your appliance is exposed to temperatures below 0°C,
the following precautions must be taken:
• Close the tap and disconnect the inlet hose.
• Place the end of this hose and the drain hose in a basin
on the floor.
• Select the Drain programme let it run until the end of
the cycle.
• Disconnect the appliance from the power supply by
turning the programme selector to “Stop” .
• Unplug the appliance.
• Replace the inlet hose and drain hose.
This way, the water remaining in the hoses will be drained
away, avoiding any ice formation which would damage
your appliance.
Before turning your appliance on again, ensure that it is
installed in an area where the temperature will not fall below freezing.
• Your appliance is intended for normal domestic use.
Do not use the appliance for commercial or industrial
purposes or for any other purpose.
• Refer to the instructions on the label of each item before washing.
• Do not put items into the washing machine which have
had stains removed with petrol, alcohol, trichlorethylen
etc. If such stain removers have been used, wait until
the product has evaporated before putting these items
into the drum.
• Empty pockets and unfold items.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
How to run a wash cycle?
Using for the first time
• Ensure the electrical and water connections comply with the installation instructions.
• Remove the polystyrene insert and all other items
inside the drum.
• Run an initial wash cycle at 90°C, without any
washing but with detergent to clean the water
Daily Use
Loading washing
wash” option. Pour fabric softener into the compartment
if necessary.
Selection of desired programme
• Open the lid of the appliance.
• Open the drum by depressing the locking button A1) :
The two shutters unlock automatically.
• Load the washing, close the drum and the lid of your
washing machine.
Warning! Before closing the lid of your appliance,
ensure that the drum is properly closed :
• When the two shutters are closed,
• locking button A released.
Proportioning of detergents
Pour the amount of washing into the washing
and precompartments if you have selected the “prewash
1) Depending on model.
Turn the programme selector to the required programme.
The “Start/Pause” pushbutton flashes green.
If you turn the programme selector to another programme
while a cycle is in progress, the appliance will ignore the
new selected programme. The “Start/Pause” pushbutton
flashes red for a few seconds.
Selecting the spin speed
Press the “Spin” pushbutton to change the spin speed.
The maximum spin speeds are :
for Cotton, Handwash, Wool, Jeans : 1000 rpm, for Synthetics : 900 rpm, for Delicates, Blanket : 700 rpm.
At the end of the programme, if you have selected “Rinse
, you then need to select a “Spin”
or “Drain”
programme to finish the cycle and empty the water.
Selecting options
You must select the different options after selecting the
programme and before pressing the “Start/Pause” button
(see “Washing programmes”). Press the desired button(s) : the corresponding lights come on. If pressed
again, the lights go out. If one of the options is not comwww.zanussi.com
patible with the selected programme, the “Start/Pause”
button flashes red.
Start of the programme
The washing time will be reduced depending on the programme selected.
Press the “Start/Pause” pushbutton to start the cycle ; the
corresponding light will come on green and the “Door
locked” light comes on.
It is normal for the programme selector to remain stationary during the cycle. The remaining time appears on the
display. If a delayed start has been selected, the countdown appears on the display.
“Economy” option
Interrupting a programme
This option allows you to choose a lower temperature programme which is as effective as a higher temperature
wash programme.
Adding washing during the first 10 minutes
When the “Door locked” light is off, you can add washing
by proceeding as follows. Press the “Start/Pause” pushbutton : the corresponding light will flash green while the
appliance is paused. The lid can only be opened around 2
minutes after the washing machine has come to a stop.
Press the “Start/Pause” pushbutton again to continue the
Modifying the programme in progress
Before making any changes to the current programme,
you need to pause the washing machine by pressing the
“Start/Pause” pushbutton. If the modification is not possible, “Err” flashes in the display and the “Start/Pause”
pushbutton flashes red for a few seconds. If you still decide to change the programme, you must cancel the current programme (see below).
Cancelling the programme
If you want to cancel the programme, turn the programme
selector to the “Stop” position.
“Prewash” option (Prewash)
The appliance runs a prewash at 30°C max.
“Super quick” option (Super quick)
“Easy iron” option
If you select this option, the laundry is washed and spun
delicately to prevent any creasing. This makes ironing
“Rinse plus” option
The washing machine will add one or more rinses during
the cycle. This option is recommended for people with
sensitive skin and in soft water areas.
“Delay start”
This option allows you to delay the start of a wash programme by 30 minutes, 60 minutes, 90 minutes, 2 hours
to 20 hours. The selected time appears on the display for
a few seconds.
You can change or cancel the delayed start time at any
time before you press the “Start/Pause” button, by pressing the “Delay start” button again ( ’ indicates immediate start)
If you have already pressed the “Start/Pause” button and
you want to change or cancel the delayed start, proceed as
follows :
• To cancel the delayed start and start the cycle immediately, press “Start/Pause” and then “Delay start”. Press
“Start/Pause” to start the cycle.
• To change the timer delay period, you must go through
the “Stop” position and reprogramme your cycle.
The lid will be locked during the delayed start time. If you
need to open it, you must first pause the appliance by
pressing the “Start/Pause” button. After closing the lid
again, press the “Start/Pause” button.
End of the programme
The washing machine stops automatically ; the “Start/
Pause” button goes out and flashes on the display. The
lid can only be opened around 2 minutes after the washing machine has come to a stop. The “Door locked” light
is off. Turn the programme selector to the “Stop” position
. Remove washing. Unplug and close water inlet tap.
Stand by : once the programme has finished after a few
minutes the energy saving system will be enabled. The
brightness of the display is reduced. By pressing any button the appliance will come out of the energy saving status.
Programmes table
Programme / Type of washing
Possible options
Cotton1) (cold - 90°) : White or colour, e.g. nor-
6,0 kg
Rinse hold, Prewash, Super quick2), Eco3),
Esy iron, Rinse plus, Delay start
Synthetics (cold - 60°) : Synthetic fabrics, body
linen fab, coloured fabrics, non-iron shirts, blouses.
2,5 kg
Rinse hold, Prewash, Super quick2), Eco3),
Easy iron, Rinse plus, Delay start
Delicates (cold - 40°) : For all delicate materials,
for example curtains.
2,5 kg
Rinse hold, Prewash, Super quick, Rinse
plus, Delay start
Handwash (cold - 30°) : Very delicate items carrying the “wash by hand” label.
1,0 kg
Rinse hold, Delay start
Wool (40°) : Machine washable wool carrying the
labels “pure new wool, machine washable, does not
1,0 kg
Rinse hold, Delay start
Jeans (40°) : For washing denim clothes. The
Morbidezza 5 Risciacqui option is activated.
3,0 kg
Rinse hold, Prewash, Easy iron, Delay start
Blanket (40°) : For washing duvets or quilted
2,5 kg
Delay start
Rinses : Hand washed items can be rinsed in this
6,0 kg
Rinse hold, Easy iron, Rinse plus, Delay start
Drain : Runs an empty cycle after a Rinse hold.
6,0 kg
mally soiled work clothes, bed linen, table linen, body
linen, towels.
Spin : A spin cycle from 500 to 1000 after a Rinse 6,0 kg
Delay start
1) Reference programme for test conforming to CEI 456 standard (with Eco option).
2) Not available with Eco programme.
3) Available with programmes with wash temperatures of 40°C and higher.
Care and cleaning
Unplug the appliance before cleaning.
Descaling the appliance
The exterior
Use warm soapy water to clean the exterior of the appliance. Never use alcohol, solvents or similar products.
Dispenser box
To descale the appliance, use an appropriate non-corrosive product designed for washing machines. Read product label for recommended amounts and how often descaling should be carried out.
Drainage filter
Clean the filter located at the base of the appliance regularly :
To clean, proceed as follows :
Water inlet filters
To clean, proceed as follows :
Operating Problems
Numerous checks were carried out on your appliance before it left the factory. However, should you notice a malProblems
function, please refer to the sections below before contacting the after-sales service.
The washing machine
doesn’t start or doesn’t fill :
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty,
• a red tab appears on the water inlet hose1).
The appliance fills but empties straight away :
• the drainage U-piece is fixed too low (see installation section).
The washing machine
• the drain hose is blocked or bent,
doesn’t rinse or doesn’t emp- • the drainage filter is obstructed,
ty :
• the out of balance detector has been activated : washing is unevenly distributed in
the drum,
• the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have been
• the height of the drainage U-piece is unsuitable.
You have found water around • too much detergent has caused foam to overflow,
the washing machine :
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the drainage filter hasn’t been put back in place,
• the water inlet hose is leaking.
Wash is unsatisfactory :
the detergent is unsuitable for machine washing,
there is too much washing in the drum,
the wash cycle is unsuitable,
there isn’t enough detergent.
The appliance vibrates, is
noisy :
all packaging have not been removed from the appliance (see installation section),
the appliance isn’t level and is unbalanced,
the appliance is too close to the wall or furniture,
washing is unevenly distributed in the drum,
the load is too small.
The wash cycle is much too
long :
The washing machine stops
during a wash cycle :
• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
The E40 error code appears
in the display2) and the
“Start/Pause” pushbutton
flashes red 3) :
• the lid is not closed properly.
The E20 error code appears
in the display2)and the “Start/
Pause” pushbutton flashes
The E10 error code appears
in the display2) and the
“Start/Pause” pushbutton
flashes red3):
• the water tap is closed,
• the water supply has been cut off.
• a red tab appears on the water inlet hose1).
the water inlet filters are dirty,
the power or water supply has been cut off,
the motor overheating detector has been activated,
the water inlet temperature is lower than usual,
the foam detection security system has been activated (too much detergent) and the
washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
the drainage filter is obstructed,
the drain hose is blocked or bent,
the drain hose is fixed to high (see "Installation" section),
the drainage pump is blocked,
the standpipes blocked.
The EF0 error code appears
in the display2) and the
“Start/Pause” pushbutton
flashes red3):
• the drainage filter is obstructed,
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
Softener runs directly into
the drum when filling the
dispenser box:
• you have gone past the MAX indicator.
1) Depending on model.
2) On some models, the auditable signals can sound
3) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing different
types of detergents. This may spoil the washing. There are
no restrictions on the use of powder detergents. Liquid
detergents must not be used when a prewash has been se-
lected. For cycles without prewash, they must be added
via means of a dosing ball. Detergent tablets or doses
must be placed in the detergent compartment of your appliance's dispenser box.
Technical Specifications
850 mm
400 mm
600 mm
220-230 V / 50 Hz
2300 W
0,05 MPa (0,5 bar)
0,8 MPa (8 bar)
Connection to water supply
Type 20/27
Remove all protective packaging for transit before using
for the first time. Keep in case needed for future transit:
Transporting a non-secured appliance may damage internal components and cause leakages and malfunctions.
The appliance can also be damaged through physical contact.
Open the water inlet tap. Check there are no leaks.
Fit the U-piece on the drainage hose. Place everything
in a drainage point (or in a
sink) at a height of between
70 cm 100 cm
70 and 100 cm. Ensure it is
positioned securely. Air
must be able to enter the end
of the hose, to avoid any risk
of siphoning.
The drain hose must never be stretched. If it is too short,
contact an engineer.
2 B
Electrical connection
This washing machine must only be connected in singlephased 220-230 V. Check the fuse size: 13 A for 220-230
V. The appliance must not be connected with an extension
lead or multi-plug adaptor. Ensure that the plug is earthed
and that it is in accordance with current regulations.
To install your washing machine at the same level as surrounding furniture, proceed as shown on picture D.
Water supply
Position the appliance on a flat and hard surface in a ventilated location. Ensure the appliance does not come into
contact with the wall or other furniture. Accurate levelling
avoids vibrations, noise and prevents the appliance from
moving when running.
Install the supplied water inlet hose at the rear of your
washing machine by proceeding as follows. Do not reuse
an old hose. The water inlet hose can not be extended. If it
is too short, please contact the after-sales service.
Disposing of the appliance
All materials carrying the
symbol are recyclable.
Dispose of them at a waste collection site (enquire
at your local council) for collection and recycling. When
disposing of your appliance, remove all parts which could
be dangerous to others: cut off the power supply cable at
the base of the appliance.
on the product or on its packaging indiThe symbol
cates that this product may not be treated as household
waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recycling of this product, please contact your local council,
your household waste disposal service or the shop where
you purchased the product.
• Whenever possible, use the appliance at full capacity
and avoid partial loads.
• Only use the prewash and soak programmes for heavily
soiled items.
• Use an appropriate amount of detergent for the hardness of the water, the size of the load and how soiled
the washing is.
Protecting the environment
To save water and energy and therefore help protect
the environment, we recommend the following: