Sharp EL-6560 Specifications

HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fifth Edition: October 2011
First Edition: March 2011
Document Part Number: 644148-005
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 11
TouchPad .......................................................................................................................... 11
Lights ................................................................................................................................. 12
Buttons and fingerprint reader ........................................................................................... 14
Keys ................................................................................................................................... 16
Front ................................................................................................................................................... 18
Left ..................................................................................................................................................... 19
Rear .................................................................................................................................................... 21
Right ................................................................................................................................................... 22
Bottom ................................................................................................................................................ 23
3 Illustrated parts catalog ............................................................................................................................... 25
Service tag ......................................................................................................................................... 25
Computer major components ............................................................................................................. 26
Display components ........................................................................................................................... 34
Plastics Kit .......................................................................................................................................... 36
Cable Kit ............................................................................................................................................. 37
Mass storage devices ......................................................................................................................... 38
Miscellaneous parts ............................................................................................................................ 39
Sequential part number listing ............................................................................................................ 40
4 Removal and replacement procedures ....................................................................................................... 51
Preliminary replacement requirements ............................................................................................... 51
Tools required .................................................................................................................... 51
Service considerations ....................................................................................................... 51
Plastic parts ....................................................................................................... 51
Cables and connectors ..................................................................................... 52
v
Drive handling ................................................................................................... 52
Grounding guidelines ......................................................................................................... 53
Electrostatic discharge damage ........................................................................ 53
Packaging and transporting guidelines ............................................. 54
Workstation guidelines ..................................................................... 54
Equipment guidelines ....................................................................... 55
Component replacement procedures ................................................................................................. 56
Service tag ......................................................................................................................... 56
Computer feet .................................................................................................................... 57
Battery ............................................................................................................................... 58
Display assembly (panel, bezel, webcam, microphone) .................................................... 59
SIM .................................................................................................................................... 63
Bottom door ....................................................................................................................... 64
Optical drive ....................................................................................................................... 65
Upgrade bay ...................................................................................................................... 67
Hard drive .......................................................................................................................... 69
RTC battery ....................................................................................................................... 71
Memory modules ............................................................................................................... 72
WWAN module .................................................................................................................. 74
WLAN module .................................................................................................................... 76
Bluetooth module ............................................................................................................... 81
Modem module .................................................................................................................. 83
Fan ..................................................................................................................................... 85
Heat sink ............................................................................................................................ 86
Processor ........................................................................................................................... 90
Keyboard ........................................................................................................................... 92
Bottom cover ...................................................................................................................... 94
Speaker assembly ............................................................................................................. 99
RJ-11 jack cable .............................................................................................................. 101
Function board ................................................................................................................. 103
USB board ....................................................................................................................... 105
System board ................................................................................................................... 106
Display assembly and components (whole hinge-up, cable, antennas, hinges,
enclosure) ........................................................................................................................ 111
5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 120
Using Computer Setup ..................................................................................................................... 120
Starting Computer Setup ................................................................................................. 120
Navigating and selecting in Computer Setup ................................................................... 120
Restoring factory settings in Computer Setup ................................................................. 121
Updating the BIOS ........................................................................................................... 122
vi
Determining the BIOS version ......................................................................... 122
Downloading a BIOS update ........................................................................... 122
Using System Diagnostics ................................................................................................................ 123
6 Specifications .............................................................................................................................................. 124
Computer specifications ................................................................................................................... 124
39.6-cm (15.6-in), HD display specifications .................................................................................... 125
39.6-cm (15.6-in), HD+ display specifications .................................................................................. 126
Hard drive specifications .................................................................................................................. 127
Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 128
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 129
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 130
DVD-ROM Drive specifications ........................................................................................................ 131
Specification information in Device Manager ................................................................................... 132
7 Backup and recovery .................................................................................................................................. 133
Windows 7 ........................................................................................................................................ 133
Backing up your information ............................................................................................ 133
Performing a system recovery ......................................................................................... 134
Using the Windows recovery tools .................................................................. 135
Using f11 recovery tools .................................................................................. 135
Using a Windows 7 operating system DVD (purchased separately) ............... 136
Windows Vista .................................................................................................................................. 137
Backing up your information ............................................................................................ 137
Performing a recovery ..................................................................................................... 138
Using the Windows recovery tools .................................................................. 138
Using f11 recovery tools .................................................................................. 139
Using a Windows Vista operating system DVD (purchased separately) ......... 139
8 Power cord set requirements .................................................................................................................... 141
Requirements for all countries and regions ...................................................................................... 141
Requirements for specific countries and regions ............................................................................. 142
9 Recycling ..................................................................................................................................................... 143
Battery .............................................................................................................................................. 143
Display .............................................................................................................................................. 143
Index ................................................................................................................................................................. 149
vii
viii
1
Product description
Category
Description
Product Name
HP ProBook 6560p Notebook PC
HP ProBook 6560b
Notebook PC
√
HP EliteBook 8560p Notebook PC
Processors
HP EliteBook
8560p
Notebook PC
√
Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3
cache, 4 threads
√
Intel® Core i5 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3
cache, 4 threads
√
2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3
cache, 4 threads
√
√
2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3
cache, 4 threads
√
√
√
√
Intel Core i3 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2310M, 2.10-GHz processor 3-MB L3 cache
Intel Celeron processor, Dual Core
Chipset
B810, 1.60-GHz processor 2-MB L3 cache, 2 threads
√
Mobile Intel HM65 chipset
√
(Non-vPro configurations)
Mobile Intel QM67 chipset
√
(vPro configurations)
Graphics
Panel
Intel HD Graphics 3000 (UMA)
√
√
AMD Radeon™ HD 6470M (discrete)
√
√
Supports dual-display ports through the dock
√
√
All display assemblies include 2 wireless local area
network (WLAN) antennas
√
√
1
Category
Memory
Hard drives
2
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
√
√
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
√
√
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with WWAN
√
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with WWAN
√
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera
√
√
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
with camera
√
√
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
with camera and WWAN
√
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900)
with camera and WWAN
√
Support privacy filter
√
Two customer-accessible/upgradeable memory module
slots supporting up to 16 GB of RAM
√
√
Supports dual-channel memory
√
√
PC3-10600, 1333-MHz, DDR3
√
√
Supports the following configurations:
√
√
Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard
drives
√
√
Customer-accessible
√
√
Supports the following drives:
√
√
●
16384 (8192 × 2)
●
8192 (8192 × 1)
●
8192 (4096 × 2)
●
6144 (4096 + 2048)
●
4096 (2048 × 2)
●
4096 (4096 × 1)
●
3072 (2048 + 1024)
●
2048 (2048 × 1)
●
750-GB, 7200-rpm
●
500-GB, 7200-rpm
●
320-GB, 7200-rpm
●
250-GB, 7200-rpm
Chapter 1 Product description
Category
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
√
√
Fixed
√
√
Customer-accessible
√
√
Serial ATA
√
√
12.7-mm tray load
√
√
Supports “No Drive” option
√
√
Supports the following 12.7-mm SATA optical drives:
√
√
Supports the following solid-state drives:
Upgrade bay
●
160-GB
●
128-GB
●
DVD-ROM
●
DVD+/-RW SuperMulti DL
●
Blu-ray ROM DVD+/-RW SuperMulti DL
Supports the following 9.5-mm SATA hard drive:
●
500-GB, 7200-rpm
Supports the following 12.7-mm SATA optical drive:
●
Microphone
√
Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
Integrated dual-array microphone (webcam models only)
√
Integrated mono (non-webcam models)
√
HP SRS Premium Sound
√
HP Premier Sound
√
Stereo speakers (2)
√
√
Webcam
Integrated webcam (720p HD)
√
√
Modem
56K V.92 MDC data/fax modem
√
√
Modem cable not included
√
√
Supports “No Modem” option
√
√
Intel 82579LM GbE LAN 10/100/1000 network interface
card (NIC) with iAMT (vPro models)
√
√
Intel 82579V GbE LAN 10/100/1000 network interface
card (non-vPro models)
√
S3/S4/S5 wake on LAN
√
√
NIC power down technology
√
√
Ethernet cable not included
√
√
Audio
Ethernet
Wireless
√
√
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly
√
3
Category
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
Three WLAN antennas built into display assembly
√
Supports “no WLAN” option
√
√
Supports the following WLAN formats:
√
√
●
Broadcom 802.11 b/g/n, 1×1
●
Broadcom 802.11 a/b/g/n, 2×2
●
Intel Centrino Advanced N 6205, 2×2 a/b/g/n
●
Intel Centrino Wireless-N 1000, 1×2 b/g/n
●
Atheros 802.11 a/b/g/n 3×3
√
●
Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n
√
√
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (worldwide 5 band, in WWAN panels only)
√
√
Subscriber identity module (SIM) security (customeraccessible in battery bay)
√
√
Supports “no WWAN” option
√
√
Supports the following WWAN modules:
√
√
●
Qualcomm Gobi 3000 HSPA/CDMA with GPS
●
Ericsson 5521 HSPA+
Integrated personal area network (PAN) options by way of Bluetooth® module:
External media card
Ports
Supports “no PAN” option
√
√
Integrated Bluetooth 2.1
√
√
One ExpressCard/54 slot
√
√
Integrated Media Card Reader with SD, MMC support
√
√
Audio-in (stereo microphone)
√
√
Audio-out (stereo headphone)
√
√
DisplayPort 1.1a
√
√
DisplayPort 1.2
√
√
RJ-11 (modem)
√
√
RJ-45 (Ethernet, includes link and activity lights)
√
√
USB 3.0
USB 2.0 (3)
√
√
USB 2.0 charging port
eSATA/USB 2.0 combo port
4
Chapter 1 Product description
√
√
√
Category
Docking
Keyboard/pointing
devices
Power requirements
Security
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
VGA (Dsub 15-pin) supporting 1920 × 1200 external
resolution at 75-GHz (hot plug with auto-detect)
√
√
1394a
√
√
Serial port
√
√
3-pin AC power
√
√
Secondary battery connector
√
√
Docking connector
√
√
HP Docking Station
√
√
HP Advanced Docking Station
√
√
Keyboard with numeric keypad
√
√
Dual point
√
√
Spill-resistant design
√
√
Full chiclet keyboard
√
√
Touchpad includes: on/off button, supports 2-way scroll
with legend, taps enabled by default, 2-finger scrolling
and zoom enabled by default
√
√
Smart AC adapter with localized cable plug support (3wire plug with ground pin, supports 3-pin DC connector):
√
√
9-cell, 3.0-Ah (100-Wh) Li-ion battery
√
√
6-cell, 2.8-Ah (62-Wh) Li-ion battery
√
√
6-cell, 2.55-Ah (55-Wh) Li-ion battery
√
3-cell, 2.8-Ah (31-Wh) Li-ion battery
√
√
Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life
Battery
√
√
Supports 9-cell, 100-Wh HP Extended Life Battery
√
√
Supports 6-cell, 51-Wh HP Long Life Li-ion battery
√
√
HP Fast Charge Technology
√
√
Integrated fingerprint reader
√
√
Integrated smart card reader
√
√
Security cable slot
√
√
Trusted platform module (TPM) V.1.2
√
√
Full volume encryption
√
√
Preboot authentication (password, smart card)
√
√
●
90-W
●
65-W
5
Category
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
Operating system
Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics
√
√
Windows 7 Professional 64 with Microsoft Basics
√
√
Windows 7 Home Premium 64 with Microsoft Basics
√
√
Windows 7 Home Premium 32 with Microsoft Basics
√
√
Windows Vista Home Basic 32 with Microsoft Basics
√
√
Novell™: SuSE Linux™ – SLED 11
√
FreeDOS
√
√
Windows 7 Professional 32 with Microsoft Office 2010
Starter
√
√
Windows 7 Professional 32 with Microsoft Office 2010
Personal
√
√
Windows 7 Professional 32 with Microsoft Office 2010
Home & Business
√
√
Windows 7 Professional 32 with Microsoft Office 2010
Professional
√
√
Windows 7 Professional 64 with Microsoft Office 2010
Starter
√
√
Windows 7 Professional 64 with Microsoft Office 2010
Personal
√
√
Windows 7 Professional 64 with Microsoft Office 2010
Home & Business
√
√
Windows 7 Professional 64 with Microsoft Office 2010
Professional
√
√
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter
√
√
Windows 7 Home Premium 32 with Microsoft Office
2010 Personal
√
√
Windows 7 Home Premium 32 with Microsoft Office
2010 Home & Business
√
√
Windows 7 Home Premium 32 with Microsoft Office
2010 Professional
√
√
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter
√
√
Windows 7 Premium 64 with Microsoft Office 2010
Professional
√
√
Windows 7 Starter with Microsoft Office 2010 Starter
√
√
Windows 7 Home Basic 32 with Microsoft Office 2010
Starter
√
√
Preinstalled with Microsoft Office:
6
Chapter 1 Product description
Category
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
Windows Vista Basic 32 with Microsoft Office 2010
Starter
√
√
Windows Vista Basic 32 with Microsoft Office 2010
Personal
√
√
Windows Vista Basic 32 with Microsoft Office 2010
Home & Business
√
√
Windows Vista Basic 32 with Microsoft Office 2010
Professional
√
√
Windows 7 Professional 64
√
√
Windows 7 Professional 32
√
√
Windows 7 Home Basic 32
√
√
Windows 7 Home Premium 64
√
√
Windows 7 Home Premium 32
√
√
Windows 7 Starter 32
√
DRDVD Windows 7
√
√
DRDVD Windows 7 with WinDVD
√
√
Restore Media:
Web-only support:
Windows XP Professional 64
√
Windows XP Professional 32
√
Windows Vista Enterprise 32/64
√
√
Windows Vista Business 32/64
√
√
Windows 7 Enterprise 32/64
√
√
Windows 7 Ultimate 32/64
√
√
Microsoft WHQL
√
√
Novell: SuSE Linux
√
√
AC adapter
√
√
Battery (system)
√
√
Hard drive
√
√
Memory module
√
√
Optical drive
√
√
Mini-PCI components (WLAN, WWAN, SIM)
√
√
Modem
√
√
Certified:
Serviceability
End-user replaceable parts:
7
Category
8
Description
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
Keyboard
√
√
Bluetooth module
√
√
Chapter 1 Product description
2
External component identification
Display
NOTE:
Refer to the illustration that most closely matches your computer.
Component
Description
(1)
Turns off the display or initiates Sleep if the display is closed
while the power is on.
Internal display switch
NOTE: The display switch is not visible from the outside of the
computer.
(2)
WLAN antennas (3)* — 8560p models
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
WLAN antennas (2)* — 6560b models
(3)
WWAN antennas (2)* (select models only)
Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4)
Internal microphones (2) (select models only)
Record sound.
Display
9
Component
Description
(5)
Webcam light (select models only)
On: The webcam is in use.
(6)
Webcam (select models only)
Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
(7)
Ambient light sensor
When activated, the sensor automatically adjusts the display
brightness based on the lighting conditions in your environment.
(8)
Keyboard light
On: When the keyboard light is activated.
(9)
Keyboard light button
Used to activate the keyboard light.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Component
Description
(1)
Turns off the display or initiates Sleep if the display is closed
while the power is on.
Internal display switch
NOTE: The display switch is not visible from the outside of the
computer.
10
(2)
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3)
WWAN antennas (2)* (select models only)
Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4)
Internal microphone(s) (1 or 2 depending on
model)
Record sound.
(5)
Webcam light (select models only)
On: The webcam is in use.
Chapter 2 External component identification
Component
Description
(6)
Records video and captures still photographs.
Webcam (select models only)
To use the webcam, select Start > All Programs > HP >
HP Webcam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
Component
Description
(1)
Pointing stick (select models only)
Moves the pointer and selects or activates items on the
screen.
(2)
Left pointing stick button (select models
only)
Can be used with the pointing stick and functions like the
left button on an external mouse.
(3)
TouchPad on/off button
Turns the TouchPad on and off.
(4)
TouchPad
Moves the pointer and selects or activates items on the
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
(5)
Left TouchPad button
Functions like the left button on an external mouse.
Top
11
Component
Description
(6)
Right pointing stick button (select models
only)
Can be used with the pointing stick and functions like the
right button on an external mouse.
(7)
Right TouchPad button
Functions like the right button on an external mouse.
Lights
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
12
Description
TouchPad on/off light
Caps lock light
Chapter 2 External component identification
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
On: Caps lock is on.
Component
(3)
(4)
(5)
Description
Power light
Wireless light
QuickWeb light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
●
On: The computer is on.
●
Off: The computer is off or in Hibernation.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP Quickweb software Help
(6)
(7)
(8)
Mute light
Calculator light
Num lock light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
On: The Windows® calculator function is on.
●
Blinking: The Windows calculator has been activated.
On: Num lock is on.
Top
13
Buttons and fingerprint reader
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
14
Description
TouchPad on/off button
Chapter 2 External component identification
Turns the TouchPad on and off.
Component
(2)
Description
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
●
Windows 7—Select Start > Control Panel > System
and Security > Power Options.
●
Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options
●
Or refer to the HP Notebook Reference Guide.
(3)
Wireless button
Turns the wireless feature on or off but does not establish a
wireless connection.
(4)
QuickWeb button
●
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
●
When the computer is in Microsoft Windows, press the
button to open the default Web browser.
●
When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.
(5)
Volume mute button
Mutes and restores speaker sound.
(6)
Calculator button (select models only)
Opens the Windows calculator function.
(7)
Fingerprint reader (select models only)
Allows a fingerprint logon to Windows, instead of a
password logon.
Top
15
Keys
NOTE:
Refer to the illustration that most closely matches your computer.
Component
16
Description
(1)
esc key
Displays system information when pressed in combination
with the fn key.
(2)
Function keys
Execute frequently used system functions when pressed in
combination with the fn key.
Chapter 2 External component identification
Component
Description
(3)
fn key
Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4)
Start key
Displays the Start menu.
(5)
Menu key
Displays the active program’s shortcut menu (same as
right-click menu).
(6)
Integrated numeric keypad
When the keypad has been enabled, the keys can be used
like an external numeric keypad.
(7)
num lk key
Enables/disables the embedded numeric keypad when
pressed in combination with the fn key.
Top
17
Front
NOTE:
Component
Description
(1)
Display release latch
Opens the computer.
(2)
Wireless light
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: The computer is connected to external power and
the battery is charged from 0 – 90%.
●
White: The computer is connected to external power and
the battery is charged from 90 – 99%.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
(3)
(4)
18
Refer to the illustration that most closely matches your computer.
Power light
Battery light
Chapter 2 External component identification
Component
Description
(5)
●
Blinking turquoise: The hard drive or optical drive is being
accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(6)
Hard drive light
Speakers (2)
Produce SRS Premium sound (select models only).
NOTE: To use the SRS Premium sound software, select Start
> All Programs > SRS Premium Sound.
Left
NOTE:
Refer to the illustration that most closely matches your computer.
Component
Description
(1)
USB port
Connects an optional USB device.
(2)
USB powered/charging port
Connects an optional USB device.
(3)
ExpressCard slot (select models only)
Supports optional ExpressCards.
(4)
Media Card Reader
Supports the following digital card formats:
●
Secure Digital (SD) Card
●
MultiMediaCard (MMC)
(5)
1394 port
Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(6)
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Left
19
Component
Description
(7)
eSATA/USB port
Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
(8)
External monitor port
Connects an external VGA monitor or projector.
(9)
Smart Card reader slot (select models only)
Supports optional Smart Cards.
Component
Description
(1)
USB ports (2)
Connects an optional USB device.
(2)
Media Card Reader
Supports the following digital card formats:
●
Secure Digital (SD) Card
●
MultiMediaCard (MMC)
(3)
1394 port
Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(4)
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
20
(5)
eSATA/USB port
Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
(6)
External monitor port
Connects an external VGA monitor or projector.
(7)
ExpressCard slot or Smart Card reader slot
(depending on configuration)
Supports optional ExpressCards or Smart Cards.
Chapter 2 External component identification
Rear
NOTE:
Refer to the illustration that most closely matches your computer.
Component
Description
(1)
RJ-11 (modem) jack
Connects a modem cable.
(2)
Serial port
Connects an optional device such as a serial
modem, mouse, or printer.
(3)
Power connector
Connects an AC adapter.
(4)
DisplayPort
Connects an optional digital display device, such
as a high-performance monitor or projector.
Rear
21
Right
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
Description
Audio-out (headphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(2)
Audio-in (microphone) jack
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3)
SuperSpeed USB ports (2)
Connect optional USB devices.
USB ports (2)
Connect optional USB devices.
(4)
Optical drive
Reads and writes (select models only) to an optical disc.
(5)
Optical drive eject button
Ejects the optical drive.
(6)
RJ-45 (network) jack
Connects a network cable.
(7)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
22
Chapter 2 External component identification
Bottom
NOTE:
Refer to the illustration that most closely matches your computer.
Bottom
23
Component
Description
(1)
Battery release latch
Releases the battery from the battery bay.
(2)
Docking connector
Connects an optional docking device.
(3)
Bottom cover release latch
Releases or locks the bottom cover.
(4)
SIM slot
Contains a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(5)
Battery bay
Holds the battery.
(6)
Vents (3)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7)
Speakers (2)
Produce sound.
(8)
Bluetooth compartment
Contains a Bluetooth device.
(9)
Wireless and memory module
compartments and hard drive bay
Hold an HP Mobile Broadband Module, the memory
modules, and the hard drive.
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for
use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
(10)
24
Accessory battery connector
Chapter 2 External component identification
Connects an optional accessory battery.
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
●
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Service tag
25
Computer major components
26
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
(1)
Display assembly
not spared
NOTE: For a list of individual parts spared in the display panel, see Display components
on page 34.
(2)
Keyboard (includes cable)
NOTE:
(3)
For a detailed list of available keyboards, see Sequential part number listing on page 40.
For use in HP ProBook 6560b models without a pointing stick
641180-xxx
For use in HP ProBook 6560b models with a pointing stick
641179-xxx
For use in HP EliteBook 8560p models
641181-xxx
Top cover
For use in model 6560b:
●
Includes only touchpad
641203-001
●
Includes fingerprint reader, without pointing stick
641204-001
●
Includes fingerprint reader and pointing stick
641205-001
●
Includes pointing stick, without fingerprint reader
641206-001
For use in model 8560p:
●
Includes fingerprint reader and pointing stick
641207-001
●
Includes pointing stick, no fingerprint reader
641208-001
(4)
Fan
(5)
Heat sink (includes replacement thermal material)
(6)
641183-001
For use in models with discrete graphics
647604-001
For use in models with UMA graphics
647603-001
System board (includes replacement thermal material and VGA support bracket)
For use in HP ProBook 6560b models with discrete graphics:
●
●
HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
646963-001
For use in Russia and the People's Republic of China
653785-001
QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
646965-001
For use in Russia and the People's Republic of China
653787-001
For use in HP ProBook 6560b models with UMA graphics:
●
HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
646962-001
For use in Russia and the People's Republic of China
653784-001
Computer major components
27
Item
Description
●
●
Spare part number
HM65 without WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
654129-001
For use in Russia and the People's Republic of China
654305-001
QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
646964-001
For use in Russia and the People's Republic of China
653786-001
For use in HP EliteBook 8560p models:
●
●
Discrete graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China
646967-001
For use in Russia and the People's Republic of China
653789-001
UMA graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China
646966-001
For use in Russia and the People's Republic of China
653788-001
(7)
Speaker assembly
(8)
Processor
641186-001
Intel Core i7 processors, Quad Core
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor 6-MB L3 cache
631254-005
2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor 6-MB L3 cache
635501-005
Intel Core i7 processors, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor 4-MB L3 cache
631252-005
Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor 3-MB L3 cache
●
Includes thermal grease
631255-005
2520M, 2.5-GHz (turbo up to 3.2-GHz) processor 3-MB L3 cache
●
Includes thermal grease
2410M, 2.3-GHz (turbo up to 2.9-GHz) processor 3-MB L3 cache
631253-005
638039-005
Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor 3-MB L3 cache
NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run
at decreased performance.
●
Includes thermal grease
Intel Celeron processor, Dual Core
28
Chapter 3 Illustrated parts catalog
638037-005
Item
(9)
Description
Spare part number
B810, 1.6-GHz, with 2-MB L3 cache
646760-005
Modem module
628824-001
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models. See Cable Kit on page 37 for more
Cable Kit spare part number information.
(10)
Function board (includes cable)
(11)
USB board (includes Mylar)
(12)
641187-001
USB 2.0 board for use only in 6560b models
641184-001
USB 3.0 board for use only in 8560p models
641185-001
Bottom cover (includes rubber feet)
NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the
repaired unit includes a modem.
(13)
(14)
For use with HP ProBook 6560b computer models
644695-001
For use with HP EliteBook 8560p computer models
641182-001
Battery, Li-ion
9-cell (100 WHr, 3.0 Ah)
631243-001
9-cell (73 WHr, 2.2 Ah)
634089-001
6-cell (62 WHr, 2.8 Ah)
628668-001
6-cell (55 WHr, 2.8 Ah, long life)
628670-001
6-cell (55 WHr, 2.5 Ah)
628666-001
3-cell (31 WHr, 2.8 Ah)
628664-001
Bluetooth module (does not include Bluetooth module cable)
537921-001
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for
6560b models and 641188-001 for 8560p models. See Cable Kit on page 37 for more
Cable Kit spare part number information.
(15)
(16)
Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB
634091-001
4-GB
621569-001
2-GB
621565-001
WLAN module
Computer major components
29
Item
30
Description
Spare part number
Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile,
the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco,
the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab
Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
572511-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,
Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, the US Virgin Islands, and the United States
582564-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus,
Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic
of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
582564-002
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593836-001
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's
Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,
Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States,
Venezuela, and Vietnam
593530-001
Computer major components
31
Item
(17)
32
Description
Spare part number
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630435-001
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
631954-001
WWAN modules
HP hs2340 HSPA+ Mobile Broadband Module
632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module
634400-001
(18)
RTC battery
641200-001
(19)
Optical drive (includes bracket, bezel, and screws)
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
For use in HP ProBook 6560b models:
●
Blu-ray ROM DVD±RW SuperMulti DL Drive
649655-001
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
649654-001
●
DVD-ROM Drive
649653-001
For use in HP EliteBook 8560p models:
●
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
651044-001
●
Blu-ray ROM DVD±RW SuperMulti DL Drive
651043-001
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
651042-001
●
DVD-ROM Drive
651041–001
Cable Kit (not illustrated; see Cable Kit on page 37 for more Cable Kit spare part number
information)
(20)
For use in HP ProBook 6560b models
646968-001
For use in HP EliteBook 8560p models
641188-001
Hard drive
750-GB, 7200-rpm
633252-001
500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay
634919-001
320-GB, 7200-rpm, Self-Encrypting Drive (SED)
626978-001
320-GB, 7200-rpm
641672-001
250-GB, 7200-rpm
635225-001
160-GB solid-state drive
649652-001
128-GB solid-state drive
649651-001
Computer major components
33
Display components
34
Chapter 3 Illustrated parts catalog
Item
Description
(1)
Display bezel
(2)
(3)
(4)
Spare part number
For use with HP ProBook 6560b models with a webcam (bezel includes double-sided
tape)
641196-001
For use with HP ProBook 6560b models without a webcam (bezel includes double-sided
tape)
641197-001
For use with HP EliteBook 8560p models with a webcam
641198-001
For use with HP EliteBook 8560p models without a webcam
641199-001
Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models
647677-001
For use with HP EliteBook 8560p models
641193-001
Display panel
39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS
646977-001
39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
646978-001
39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
646976-001
Webcam module
For use with HP ProBook 6560b models
647599-001
For use with HP EliteBook 8560p models
647601-001
Microphone module
(5)
(6)
(7)
For use in HP ProBook 6560b models
647600-001
For use in HP EliteBook 8560p models, includes keyboard light
647602-001
Display Cable Kit
For use in HP ProBook 6560b models with HD displays
646969-001
For use in HP ProBook 6560b models with HD+ displays
646970-001
For use in HP EliteBook 8560p models with HD displays
641194-001
For use in HP EliteBook 8560p models with HD+ displays
641195-001
WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
646968-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
Included in Cable Kit, for use in HP EliteBook 8560p models
641188-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
646968-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
Included in Cable Kit, for use in HP EliteBook 8560p models
641188-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
Display components
35
Item
Description
(8)
Display enclosure
Spare part number
For use in HP ProBook 6560b models
641202-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
For use in HP EliteBook 8560p models
641201-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display
enclosure)
For use in HP ProBook 8560p models
657829-001
For use in HP ProBook 6560b models
657831-001
Plastics Kit
Item
36
Description
Spare part number
Plastics Kit for use in HP ProBook 6560b models
646971-001
Plastics Kit for use in HP EliteBook 8560p models
641190-001
(1)
Bottom door
(2)
Optical drive protective insert
(3)
ExpressCard slot protective insert
(4)
Display cable covers
Chapter 3 Illustrated parts catalog
Cable Kit
Item
Description
Spare part number
Cable Kit:
For use in HP ProBook 6560b models
646968-001
For use in HP EliteBook 8560p models
641188-001
(1)
WWAN antennas
(2)
WLAN antennas
(3)
Multiple-Input Multiple-Output (MIMO) antenna
(4)
Power connector cable
(5)
Bluetooth module cable
(6)
RJ-11 jack cable
Cable Kit
37
Mass storage devices
Description
Spare part number
Optical drive
For use in HP ProBook 6560b models:
●
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
649655-001
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
649654-001
●
DVD-ROM Drive
649653-001
For use in HP EliteBook 8560p models:
●
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
651044-001
●
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
651043-001
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
651042-001
●
DVD-ROM Drive
651041-001
Hard drive
38
750-GB, 7200-rpm
633252-001
500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay
634919-001
320-GB, 7200-rpm, Self-Encrypting Drive (SED)
626978-001
320-GB, 7200-rpm
641672-001
250-GB, 7200-rpm
635225-001
160-GB solid-state drive
649652-001
128-GB solid-state drive
649651-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
644694-001
Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
Hard drive cradle
652688-001
Mouse, optical
390632-001
Mouse, USB, travel
434594-001
HP Basic Carrying Case
455084-001
Essential Carrying Case
612757-001
AC adapters
65-W AC adapter
609939-001
65-W AC adapter for use in India
609948-001
90-W AC adapter
609940-001
90-W AC adapter for use in India
609947-001
Power cords:
For use in Argentina
490371-D01
For use in Australia
490371-011
For use in Thailand
490371-201
For use in Brazil
490371-202
For use in Denmark
490371-081
For use in Europe, the Middle East, and Africa
490371-021
For use in India
490371-D61
For use in Israel
490371-BB1
For use in Italy
490371-061
For use in Japan
490371-291
For use in the People's Republic of China
490371-AA1
For use in South Africa
490371-AR1
For use in South Korea
490371-AD1
For use in Switzerland
490371-111
For use in Taiwan
490371-AB1
For use in the United Kingdom
490371-031
For use in the United States
490371-001
Rubber Kit (includes rubber feet and display rubber covers)
For use in HP ProBook 6560b models
646608-001
For use in HP EliteBook 8560p models
641192-001
Screw Kit
Miscellaneous parts
39
Description
Spare part number
For use in HP ProBook 6560b models
646972-001
For use in HP EliteBook 8560p models
641191-001
Sequential part number listing
40
Spare part
number
Description
390632-001
Mouse, optical
434594-001
Mouse, USB, travel
455084-001
HP Basic Carrying Case
490371-001
Power cord for use in North America
490371-011
Power cord for use in Australia
490371-021
Power cord for use in Europe, the Middle East, and Africa
490371-031
Power cord for use in the United Kingdom
490371-061
Power cord for use in Italy
490371-081
Power cord for use in Denmark
490371-111
Power cord for use in Switzerland
490371-201
Power cord for use in Thailand
490371-202
Power cord for use in Brazil
490371-291
Power cord for use in Japan
490371-AA1
Power cord for use in the People's Republic of China
490371-AB1
Power cord for use in Taiwan
490371-AD1
Power cord for use in South Korea
490371-AR1
Power cord for use in South Africa
490371-BB1
Power cord for use in Israel
490371-D01
Power cord for use in Argentina
490371-D61
Power cord for use in India
537921-001
Bluetooth module
Chapter 3 Illustrated parts catalog
Spare part
number
Description
572511-001
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
582564-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the
Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United
States
582564-002
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593530-001
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil,
Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,
Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the
Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates,
United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam
Sequential part number listing
41
Spare part
number
Description
593836-001
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
609939-001
65-W AC adapter
609940-001
90-W AC adapter
609947-001
90-W AC adapter for use in India
609948-001
65-W AC adapter for use in India
612757-001
Essential Carrying Case
621565-001
2-GB memory module (PC3-10600, 1333-MHz, DDR3)
621569-001
4-GB memory module (PC3-10600, 1333-MHz, DDR3)
626978-001
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)
628664-001
3-cell, 31 WHr, 2.8 Ah Li-ion battery
628666-001
6-cell, 55 WHr, 2.5 Ah Li-ion battery
628668-001
6-cell, 62 WHr, 2.8 Ah Li-ion battery
628670-001
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery
628824-001
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 646968-001 for 6560b models, 641188-001 for 8560p
models. See Cable Kit on page 37 for more Cable Kit spare part number information.
42
Chapter 3 Illustrated parts catalog
Spare part
number
Description
630435-001
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
631243-001
9-cell, 100 WHr, 3.0 Ah Li-ion battery
631252-005
Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache (includes thermal
grease)
631253-005
Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache (includes thermal
grease)
631254-005
Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache (includes
thermal grease)
631255-005
Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal
grease)
631954-001
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape
Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,
Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru,
Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the
United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
632155-001
HP hs2340 HSPA+ Mobile Broadband Module
Sequential part number listing
43
44
Spare part
number
Description
633252-001
750-GB, 7200-rpm hard drive
634089-001
9-cell, 73 WHr, 2.2 Ah Li-ion battery
634091-001
8-GB memory module (PC3-10600, 1333-MHz, DDR3)
634400-001
HP un2430 EV-DO/HSPA Mobile Broadband Module
634919-001
500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay
635225-001
250-GB, 7200-rpm hard drive
635501-005
Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache (includes thermal grease)
638037-005
Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal grease)
638039-005
Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease)
641179-001
Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard
and pointing stick cables)
641179-031
Keyboard with pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes
keyboard and pointing stick cables)
641179-041
Keyboard with pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard and
pointing stick cables)
641179-051
Keyboard with pointing stick for use in HP ProBook 6560b models in France (includes keyboard and
pointing stick cables)
641179-061
Keyboard with pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard and pointing
stick cables)
641179-071
Keyboard with pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard and pointing
stick cables)
641179-081
Keyboard with pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard and
pointing stick cables)
641179-091
Keyboard with pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard and
pointing stick cables)
641179-121
Keyboard with pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard
and pointing stick cables)
641179-131
Keyboard with pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard and
pointing stick cables)
641179-141
Keyboard with pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard and
pointing stick cables)
641179-161
Keyboard with pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard and
pointing stick cables)
641179-171
Keyboard with pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard and
pointing stick cables)
641179-201
Keyboard with pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard and pointing
stick cables)
641179-211
Keyboard with pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard and
pointing stick cables)
641179-251
Keyboard with pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard and
pointing stick cables)
Chapter 3 Illustrated parts catalog
Spare part
number
Description
641179-261
Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and
pointing stick cables)
641179-281
Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and
pointing stick cables)
641179-291
Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing
stick cables)
641179-A41
Keyboard with pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard and
pointing stick cables)
641179-A81
Keyboard with pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes
keyboard and pointing stick cables)
641179-AB1
Keyboard with pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard and
pointing stick cables)
641179-AD1
Keyboard with pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard and
pointing stick cables)
641179-B31
Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe (includes
keyboard and pointing stick cables)
641179-B71
Keyboard with pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard and
pointing stick cables)
641179-BB1
Keyboard with pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard and pointing
stick cables)
641179-BG1
Keyboard with pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard and
pointing stick cables)
641179-D61
Keyboard with pointing stick for use in HP ProBook 6560b models in India (includes keyboard and pointing
stick cables)
641179-DD1
Keyboard with pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard and
pointing stick cables)
641179-DH1
Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard
and pointing stick cables)
641179-DJ1
Keyboard with pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard and
pointing stick cables)
641179-DW1
Keyboard with pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes
keyboard and pointing stick cables)
641180-001
Keyboard without pointing stick for use in HP ProBook 6560b models in the United States (includes
keyboard cable)
641180-031
Keyboard without pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes
keyboard cable)
641180-041
Keyboard without pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard
cable)
641180-051
Keyboard without pointing stick for use in HP ProBook 6560b models in France (includes keyboard cable)
641180-061
Keyboard without pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard cable)
641180-071
Keyboard without pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard cable)
641180-081
Keyboard without pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard cable)
Sequential part number listing
45
46
Spare part
number
Description
641180-091
Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable)
641180-121
Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard
cable)
641180-131
Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable)
641180-141
Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable)
641180-161
Keyboard without pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard
cable)
641180-171
Keyboard without pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard
cable)
641180-201
Keyboard without pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard cable)
641180-211
Keyboard without pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard cable)
641180-251
Keyboard without pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard cable)
641180-261
Keyboard without pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard cable)
641180-281
Keyboard without pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard cable)
641180-291
Keyboard without pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard cable)
641180-A41
Keyboard without pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard cable)
641180-A81
Keyboard without pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes
keyboard cable)
641180-AB1
Keyboard without pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard cable)
641180-AD1
Keyboard without pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard
cable)
641180-B31
Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe
(includes keyboard cable)
641180-B71
Keyboard without pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard cable)
641180-BB1
Keyboard without pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard cable)
641180-BG1
Keyboard without pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard
cable)
641180-D61
Keyboard without pointing stick for use in HP ProBook 6560b models in India (includes keyboard cable)
641180-DD1
Keyboard without pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard cable)
641180-DH1
Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard
cable)
641180-DJ1
Keyboard without pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard cable)
641180-DW1
Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes
keyboard cable)
641181-001
Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard
and pointing stick cables)
641181-031
Keyboard with pointing stick for use in HP EliteBook 8560p models in the United Kingdom (includes
keyboard and pointing stick cables)
Chapter 3 Illustrated parts catalog
Spare part
number
Description
641181-041
Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and
pointing stick cables)
641181-051
Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and
pointing stick cables)
641181-061
Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing
stick cables)
641181-071
Keyboard with pointing stick for use in HP EliteBook 8560p models in Spain (includes keyboard and
pointing stick cables)
641181-081
Keyboard with pointing stick for use in HP EliteBook 8560p models in Denmark (includes keyboard and
pointing stick cables)
641181-091
Keyboard with pointing stick for use in HP EliteBook 8560p models in Norway (includes keyboard and
pointing stick cables)
641181-121
Keyboard with pointing stick for use in HP EliteBook 8560p models in French Canada (includes keyboard
and pointing stick cables)
641181-131
Keyboard with pointing stick for use in HP EliteBook 8560p models in Portugal (includes keyboard and
pointing stick cables)
641181-141
Keyboard with pointing stick for use in HP EliteBook 8560p models in Turkey (includes keyboard and
pointing stick cables)
641181-161
Keyboard with pointing stick for use in HP EliteBook 8560p models in Latin America (includes keyboard and
pointing stick cables)
641181-171
Keyboard with pointing stick for use in HP EliteBook 8560p models in Saudi Arabia (includes keyboard and
pointing stick cables)
641181-201
Keyboard with pointing stick for use in HP EliteBook 8560p models in Brazil (includes keyboard and
pointing stick cables)
641181-211
Keyboard with pointing stick for use in HP EliteBook 8560p models in Hungary (includes keyboard and
pointing stick cables)
641181-251
Keyboard with pointing stick for use in HP EliteBook 8560p models in Russia (includes keyboard and
pointing stick cables)
641181-261
Keyboard with pointing stick for use in HP EliteBook 8560p models in Bulgaria (includes keyboard and
pointing stick cables)
641181-281
Keyboard with pointing stick for use in HP EliteBook 8560p models in Thailand (includes keyboard and
pointing stick cables)
641181-291
Keyboard with pointing stick for use in HP EliteBook 8560p models in Japan (includes keyboard and
pointing stick cables)
641181-A41
Keyboard with pointing stick for use in HP EliteBook 8560p models in Belgium (includes keyboard and
pointing stick cables)
641181-A81
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Czech Republic (includes
keyboard and pointing stick cables)
641181-AB1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Taiwan (includes keyboard and
pointing stick cables)
641181-AD1
Keyboard with pointing stick for use in HP EliteBook 8560p models in South Korea (includes keyboard and
pointing stick cables)
641181-B31
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands and Europe
(includes keyboard and pointing stick cables)
Sequential part number listing
47
48
Spare part
number
Description
641181-B71
Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and
pointing stick cables)
641181-BB1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and
pointing stick cables)
641181-BG1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and
pointing stick cables)
641181-D61
Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing
stick cables)
641181-DD1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Iceland (includes keyboard and
pointing stick cables)
641181-DH1
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands (includes keyboard
and pointing stick cables)
641181-DJ1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Greece (includes keyboard and
pointing stick cables)
641181-DW1
Keyboard with pointing stick for use in HP EliteBook 8560p models in the French Arabic region (includes
keyboard and pointing stick cables)
641182-001
Bottom cover for use with HP EliteBook 8560p computer models
641183-001
Fan
641184-001
USB 2.0 board for use only in 6560b models (includes Mylar)
641185-001
USB 3.0 board for use only in 8560p models (includes Mylar)
641186-001
Speaker assembly
641187-001
Function board with cable
641188-001
Cable Kit for use in HP EliteBook 8560p models (see Cable Kit on page 37 for more Cable Kit spare part
information)
641190-001
Plastics Kit for use in HP EliteBook 8560p models
641191-001
Screw Kit for use in HP EliteBook 8560p models
641192-001
Rubber Kit for use with model 8560p (includes rubber feet and display rubber covers)
641193-001
Display Hinge Kit for use in HP EliteBook 8560p models (includes left and right hinges, brackets, and
covers)
641194-001
Display Cable Kit for use in HP EliteBook 8560p models with HD displays
641195-001
Display Cable Kit for use in HP EliteBook 8560p models with HD+ displays
641196-001
Display bezel for use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
641197-001
Display bezel for use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
641198-001
Display bezel for use with HP EliteBook 8560p models with a webcam
641199-001
Display bezel for use with HP EliteBook 8560p models without a webcam
641200-001
RTC battery
641201-001
Display enclosure for use in 8560p models
641202-001
Display enclosure for use in 6560b models
Chapter 3 Illustrated parts catalog
Spare part
number
Description
641203-001
Top cover with Touchpad for use with 6560b models
641204-001
Top cover with fingerprint reader, without pointing stick, for use with 6560b models
641205-001
Top cover with fingerprint reader and pointing stick for use with 6560b models
641206-001
Top cover with pointing stick, without fingerprint reader for use with 6560b models
641207-001
Top cover with fingerprint reader and pointing stick for use with 8560p models
641208-001
Top cover with pointing stick, without fingerprint reader for use with 8560p models
641672-001
320-GB, 7200-rpm hard drive
644694-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
644695-001
Bottom cover for use with HP ProBook 6560b computer models
646608-001
Rubber Kit for use with model 6560b (includes rubber feet and display rubber covers)
646760-005
Intel Celeron processor, B810, 1.6-GHz, 2-MB L3 cache
646962-001
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use
in all countries and regions except for Russia and the People's Republic of China)
646963-001
System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
646964-001
System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use
in all countries and regions except for Russia and the People's Republic of China)
646965-001
System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
646966-001
System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and
regions except for Russia and the People's Republic of China)
646967-001
System board for use in HP EliteBook 8560p computers with discrete graphics (use in all countries and
regions except for Russia and the People's Republic of China)
646968-001
Cable Kit for use in HP ProBook 6560b models (see Cable Kit on page 37 for more Cable Kit spare part
information)
646969-001
Display Cable Kit for use in HP ProBook 6560b models with HD displays
646970-001
Display Cable Kit for use in HP ProBook 6560b models with HD+ displays
646971-001
Plastics Kit for use in HP ProBook 6560b models (see Plastics Kit on page 36 for more Plastics Kit spare
part information)
646972-001
Screw Kit for use in HP ProBook 6560b models
646976-001
Display panel, 39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
646977-001
Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED, LVDS
646978-001
Display panel, 39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
647599-001
Webcam module for use in HP ProBook 6560b models
647600-001
Microphone module for use in HP ProBook 6560b models
647601-001
Webcam module for use in HP ProBook 8560p models
647602-001
Microphone module, including keyboard light, for use in HP EliteBook 8560p models
Sequential part number listing
49
50
Spare part
number
Description
647603-001
Heat sink for use in computers with UMA graphics
647604-001
Heat sink for use in computers with discrete graphics
647677-001
Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers)
649651-001
128-GB solid-state drive (SSD)
649652-001
160-GB solid-state drive (SSD)
649653-001
DVD-ROM drive for use in HP ProBook 6560b models
649654-001
DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 6560b models
649655-001
Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP ProBook 6560b models
651041-001
DVD-ROM drive for use in HP EliteBook 8560p models
651042-001
DVD±RW and CD-RW SuperMulti DL combo drive for use in HP EliteBook 8560p models
651043-001
Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models
651044-001
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models
652688-001
Hard drive cradle
653784-001
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use
in Russia and the People's Republic of China)
653785-001
System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in Russia and the People's Republic of China)
653786-001
System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use
in Russia and the People's Republic of China)
653787-001
System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
653788-001
System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the
People's Republic of China)
653789-001
System board for use in HP EliteBook 8560p computers with discrete graphics (use in Russia and the
People's Republic of China)
654129-001
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
654305-001
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in Russia and the People's Republic of China)
657829-001
Display Panel Support Kit for use in HP ProBook 8560p models
657831-001
Display Panel Support Kit for use in HP ProBook 6560b models
Chapter 3 Illustrated parts catalog
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Phillips P0 and P1 screwdrivers
●
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Preliminary replacement requirements
51
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
52
Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Preliminary replacement requirements
53
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
54
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Preliminary replacement requirements
55
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
56
●
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p
models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.
Component replacement procedures
57
Battery
Description
Spare part number
9-cell, 100 WHr, 3.0 Ah Li-ion battery
631243-001
9-cell, 73 WHr, 2.2 Ah Li-ion battery
634089-001
6-cell, 62 WHr, 2.8 Ah Li-ion battery
628668-001
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery
628670-001
6-cell, 55 WHr, 2.5 Ah Li-ion battery
628666-001
3-cell, 31 WHr, 2.8 Ah Li-ion battery
628664-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Position the computer upside-down on a flat surface, with the battery bay toward you.
2.
Slide the battery release latch (1) to release the battery.
3.
Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
58
Chapter 4 Removal and replacement procedures
Display assembly (panel, bezel, webcam, microphone)
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
NOTE:
Full hinge-up displays are not spared.
This section describes removing components that do not require that you entirely remove the display
assembly from the computer. You can remove the display bezel, webcam/microphone module, and
display panel with the display assembly still attached to the computer.
To remove the remaining display components, including the display brackets, antennas, cable, and
enclosure, you must remove the entire display assembly from the computer. See Display assembly
and components (whole hinge-up, cable, antennas, hinges, enclosure) on page 111 for more
information about removing the remaining components.
Description
Spare part number
Display panels
39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
646976-001
39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS
646977-001
39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
646978-001
Display bezels
For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
641196-001
For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
641197-001
For use in HP EliteBook 8560p models with a webcam
641198-001
For use in HP EliteBook 8560p models without a webcam
641199-001
Webcam module
HP ProBook 6560b models
647599-001
HP EliteBook 8560p models
647601-001
Microphone module
HP ProBook 6560b models
647600-001
HP EliteBook 8560p models (includes keyboard light)
647602-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
Component replacement procedures
59
Remove the display assembly:
60
1.
Position the computer right-side up with the front toward you.
2.
Open the computer as far as possible.
3.
To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
4.
Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
5.
Remove the display bezel (4).
Chapter 4 Removal and replacement procedures
6.
If it is necessary to replace the webcam module from the display enclosure, gently pull the
webcam module away from the double-sided tape on the display enclosure (1), disconnect the
webcam cable from the module (2), and then remove the webcam (3).
7.
If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at
the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display
enclosure.
8.
Pivot the display panel upward until it sits at a 90 degree angle (3).
9.
Disconnect the display panel cable from the back of the display panel (1).
10. Remove the eight Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.
Component replacement procedures
61
11. Slide the display panel up and out of the hinges (3).
Reverse this procedure to reassemble and install the display assembly.
62
Chapter 4 Removal and replacement procedures
SIM
NOTE:
This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
Remove the SIM:
1.
Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2.
Remove the SIM (2) from the SIM slot.
Reverse this procedure to install the SIM.
Component replacement procedures
63
Bottom door
The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook
6560b models and 641190-001 for HP EliteBook 8560p models.
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
Remove the bottom door:
1.
Position the computer upside-down on a flat surface, with the battery bay toward you.
2.
Slide the release latch (1) and remove the locking screw (if installed) (2).
3.
Slide the release latch (3) to disengage the door from the computer.
4.
Slide the door toward the front of the computer (4), and then lift the door off the computer (5).
Reverse the removal procedures to install the bottom door.
64
Chapter 4 Removal and replacement procedures
Optical drive
NOTE:
All optical drive spare part kits include an optical drive bezel.
Description
Spare part number
For use in HP ProBook 6560b models:
Blu-ray ROM DVD±RW SuperMulti DL Drive
649655-001
DVD±RW and CD-RW SuperMulti DL Combo Drive
649654-001
DVD-ROM Drive
649653-001
For use in HP EliteBook 8560p models:
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
651044-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
651043-001
DVD±RW and CD-RW SuperMulti DL Combo Drive
651042-001
DVD-ROM Drive
651041-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the optical drive:
1.
Position the computer upside-down with the right side toward you.
2.
Loosen the captive Phillips screw (1) that secures the optical drive to the computer.
3.
Push the optical drive tab (2) to release the optical drive from the computer.
Component replacement procedures
65
4.
Remove the optical drive (3) from the computer.
5.
If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
6.
Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the
optical drive.
7.
Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
66
Chapter 4 Removal and replacement procedures
Upgrade bay
Description
Spare part number
500-GB, 7200-rpm hard drive
634919-001
Before removing a drive from the upgrade bay, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the drive from the upgrade bay:
1.
Position the computer upside-down with the right side toward you.
2.
Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade
bay.
3.
Loosen the captive Phillips screw that secures the drive in the bay (1).
4.
Push the drive tab (2) to release the drive from the computer.
Component replacement procedures
67
5.
Remove the drive assembly (3) from the computer.
Reverse this procedure to install the drive into the upgrade bay.
68
Chapter 4 Removal and replacement procedures
Hard drive
NOTE: All hard drive spare part kits include a hard drive bracket and screws.
Description
Spare part number
750-GB, 7200-rpm hard drive
633252-001
500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay
634919-001
320-GB, 7200-rpm hard drive
641672-001
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED))
626978-001
250-GB, 7200-rpm hard drive
635225-001
160-GB solid-state drive
649652-001
128-GB solid-state drive
649651-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
644694-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the hard drive:
1.
Position the computer upside-down, with the battery bay toward you.
2.
Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.
3.
Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board connector.
Component replacement procedures
69
4.
Remove the hard drive (3) from the hard drive bay.
5.
If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive (4 total screws).
6.
Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
70
Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
641200-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the RTC battery:
1.
Position the computer upside-down, with the front toward you.
2.
Remove the battery from the slot as far as the attached cable will allow (1).
3.
Disconnect the battery cable from the system board (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures
71
Memory modules
NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the
computer.
Description
Spare part number
2-GB (PC3-10600, 1333-MHz, DDR3)
621565-001
4-GB (PC3-10600, 1333-MHz, DDR3)
621569-001
8-GB (PC3-10600, 1333-MHz, DDR3)
634091-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1.
Navigate to www.hp.com.
2.
Click Support & Drivers > click Drivers & Software.
3.
In the Enter a product name/number box, type the computer model information, and then click
Search.
4.
Click the link for the computer model.
5.
Select the operating system, and then click Next.
6.
Under Step 2: Select a Download, click the BIOS link.
7.
Click the link for the most recent BIOS.
8.
Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the memory module:
72
1.
Position the computer upside-down with the battery bay toward you.
2.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Chapter 4 Removal and replacement procedures
3.
Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
NOTE: The computer uses two memory slots. The top slot houses the expansion memory
module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.
Reverse this procedure to install a memory module.
Component replacement procedures
73
WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
Description
Spare part number
HP hs2340 HSPA+ Mobile Broadband Module
632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module
634400-001
Before removing the WWAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the SIM (see SIM on page 63).
6.
Remove the bottom door (see Bottom door on page 64).
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2.
74
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Chapter 4 Removal and replacement procedures
3.
Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1 Removing the WWAN module
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WWAN module.
Component replacement procedures
75
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
76
Description
Spare part number
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands,
Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua,
Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela,
and Vietnam
572511-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba,
the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles,
Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US
Virgin Islands, and the United States
582564-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
582564-002
Chapter 4 Removal and replacement procedures
Description
Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
593836-001
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of
China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia,
Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether
Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka,
Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela,
and Vietnam
593530-001
Component replacement procedures
77
Description
Spare part number
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
630435-001
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic,
Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
631954-001
Before removing the WLAN module, follow these steps:
78
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
Chapter 4 Removal and replacement procedures
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the WLAN module:
1.
Position the computer right-side up with the battery bay toward you.
2.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.
3.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures
79
4.
Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
80
Chapter 4 Removal and replacement procedures
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b
models and 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare
part number information.
Description
Spare part number
Bluetooth module
537921-001
Before removing the Bluetooth module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the Bluetooth module:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures
81
2.
Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the
module.
3.
Remove the module from the computer.
Reverse this procedure to install the Bluetooth module.
82
Chapter 4 Removal and replacement procedures
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models,
641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part
number information.
Description
Spare part number
Modem module
628824-001
Before removing the modem module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the modem module:
1.
Position the computer upside-down with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3.
Disconnect the modem module (2) from the system board by lifting it straight up.
Component replacement procedures
83
4.
Disconnect the modem module cable (3) from the modem module.
Reverse this procedure to install the modem module.
84
Chapter 4 Removal and replacement procedures
Fan
Description
Spare part number
Fan
641183-001
Before removing the fan, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
Remove the fan:
1.
Position the computer upside-down with the front toward you.
2.
Loosen the three captive Phillips screws (1) that secure the fan to the bottom cover.
3.
Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to
the system board connector.
4.
Disconnect the fan cable (3) from the system board.
Reverse this procedure to install the fan.
Component replacement procedures
85
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.
Heat sink
All heat sink spare part kits include replacement thermal material, including thermal grease and pads.
Description
Spare part number
Heat sink for use in computers with UMA graphics
647603-001
Heat sink for use in computers with discrete graphics
647604-001
Before removing the heat sink, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
6.
Remove the fan (see Fan on page 85).
Remove the heat sink:
86
1.
Position the computer upside-down with the front toward you.
2.
If removing the discrete heat sink, in the order indicated, loosen the captive Phillips screws (1)
that secure the heat sink to the system board.
3.
Lift the heat sink up at an angle (2).
Chapter 4 Removal and replacement procedures
4.
Pull the heat sink away from the side of the computer to remove it (3).
5.
If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that
secure the heat sink to the system board.
6.
Lift the heat sink up at an angle (2).
Component replacement procedures
87
7.
Pull the heat sink away from the side of the computer to remove it (3).
NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system
board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink
and processor spare part kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a GPU thermal pad. The location denoted
by callout (6) on the heat sink uses a PCH thermal pad.
88
Chapter 4 Removal and replacement procedures
NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board
(1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part
kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a PCH thermal pad.
Reverse this procedure to install the heat sink.
Component replacement procedures
89
Processor
NOTE: All processor spare part kits include replacement thermal material, including thermal grease
and pads.
Description
Spare part number
Intel Core i7 processors, Quad Core
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease)
631254-005
2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease)
635501-005
Intel Core i7 processor, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease)
631252-005
Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease)
631255-005
2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease)
631253-005
2410M, 2.3-GHz (turbo up to 2.9-GHz) processor with 3-MB L3 cache (includes thermal grease)
638039-005
Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor with 3-MB L3 cache (includes thermal grease)
638037-005
NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at
decreased performance.
Intel Celeron processor, Dual Core
B810, 1.6-GHz, with 2-MB L3 cache (includes thermal grease)
646760-005
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
6.
Remove the fan (see Fan on page 85).
7.
Remove the heat sink (see Heat sink on page 86).
Remove the processor:
90
1.
Position the computer upside-down with the front toward you.
2.
Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
Chapter 4 Removal and replacement procedures
3.
Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures
91
Keyboard
NOTE:
For a detailed list of available keyboards, see Sequential part number listing on page 40.
Description
Spare part number
Keyboard for use in model 6560b without a pointing stick
641180-xxx
Keyboard for use in model 6560b with a pointing stick
641179-xxx
Keyboard for use in model 8560p
641181-xxx
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the bottom door (see Bottom door on page 64).
6.
Remove the fan (see Fan on page 85).
7.
Remove the heat sink (see Heat sink on page 86).
Remove the keyboard:
92
1.
Position the computer upside-down with the battery bay toward you.
2.
Loosen the three Phillips captive screws that secure the keyboard to the computer.
Chapter 4 Removal and replacement procedures
3.
Using a screwdriver or similar too, press in the gap in the left side of the battery bay to
disengage the keyboard.
4.
Position the computer right-side up with the front toward you.
5.
Open the computer as far as possible.
6.
Lift and rotate the keyboard upward to gain access to the cables.
7.
Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system
board (2).
Component replacement procedures
93
8.
Lift the pointing stick connector latch (3), and then disconnect the pointing stick cable from the
system board (4).
9.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Bottom cover
NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit
includes a modem.
Description
Spare part number
Bottom cover
For use with HP ProBook 6560b models:
644695-001
For use with HP ProBook 8560b models:
641182-001
Top cover for use in 6560b models:
Includes touchpad only
641203-001
Includes fingerprint reader, without pointing stick
641204-001
Includes fingerprint reader and pointing stick
641205-001
Includes pointing stick, without a fingerprint reader
641206-001
Top cover for use in 8560p models:
94
Includes fingerprint reader and pointing stick
641207-001
Includes pointing stick, no fingerprint reader
641208-001
Chapter 4 Removal and replacement procedures
Before removing the bottom cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Fan (see Fan on page 85)
g.
Heat sink (see Heat sink on page 86)
h.
Keyboard (see Keyboard on page 92)
Remove the bottom cover:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures
95
2.
Remove the following covers and screws that secure the bottom cover to the computer:
(1) 2 small rubber screw covers
(2) 1 large rubber screw cover
(3) 6 Torx PM2.5×6.0 screws
(4) 4 Phillips PM2.5×3.0 screws from the battery bay
3.
Remove the following screws that secure the bottom cover to the computer:
(1): 2 Phillips PM2.0×4.0 screws from the hard drive bay
(2): 3 Phillips PM2.0×3.0 screws from the optical drive bay
(3): 2 Torx PM2.5×10.0 screws near the docking connector
96
Chapter 4 Removal and replacement procedures
4.
Remove the 4 Torx PM2.5×6.0 screws from the rear of the computer.
Component replacement procedures
97
5.
Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the
speaker cable from the system board (2).
6.
Press the tab in the battery bay (1) to disengage the bottom cover.
7.
Remove the bottom cover from the computer (2).
Reverse this procedure to install the bottom cover.
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Chapter 4 Removal and replacement procedures
NOTE: When replacing the bottom cover, make sure to remove the modem plug from the slot in the
bottom cover if the repaired unit includes a modem.
Speaker assembly
Description
Spare part number
Speaker assembly
641186-001
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Fan (see Fan on page 85)
g.
Heat sink (see Heat sink on page 86)
h.
Keyboard (see Keyboard on page 92)
i.
Bottom cover (see Bottom cover on page 94)
Remove the speaker assembly:
1.
Position the bottom cover with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the speaker assembly to the bottom
cover.
Component replacement procedures
99
3.
Remove the speaker assembly (2) from the bottom cover.
Reverse this procedure to install the speaker assembly.
100 Chapter 4 Removal and replacement procedures
RJ-11 jack cable
NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models.
Before removing the RJ-11 jack cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Modem module (see Modem module on page 83)
g.
Fan (see Fan on page 85)
h.
Heat sink (see Heat sink on page 86)
i.
Keyboard (see Keyboard on page 92)
j.
Bottom cover (see Bottom cover on page 94)
Remove the RJ-11 jack cable:
1.
Position the bottom cover with the front toward you.
2.
Remove the RJ-11 jack (1) from the clip built into the bottom cover.
Component replacement procedures 101
3.
Remove the RJ-11 jack cable from the clips and routing channel (2) built into the bottom cover.
4.
Remove the RJ-11 jack cable from the bottom cover.
Reverse this procedure to install the RJ-11 jack cable.
102 Chapter 4 Removal and replacement procedures
Function board
Description
Spare part number
Function board
641187-001
Before removing the function board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Fan (see Fan on page 85)
g.
Heat sink (see Heat sink on page 86)
h.
Keyboard (see Keyboard on page 92)
i.
Bottom cover (see Bottom cover on page 94)
Remove the function board:
1.
Position the computer upside-down with the front toward you.
2.
Remove the wireless cable from atop the board (1).
Component replacement procedures 103
3.
Remove the three Phillips PM2.5×5.0 screws (2) that secure the board to the computer, and
then slide the board away from the side and lift it out of the computer (3).
Reverse this procedure to install the function board.
104 Chapter 4 Removal and replacement procedures
USB board
Description
Spare part number
USB 2.0 board for use only in 6560b models (includes Mylar)
641184-001
USB 3.0 board for use only in 8560p models (includes Mylar)
641185-001
Before removing the USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Fan (see Fan on page 85)
g.
Heat sink (see Heat sink on page 86)
h.
Keyboard (see Keyboard on page 92)
i.
Bottom cover (see Bottom cover on page 94)
Remove the USB board:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures 105
2.
Lift the board straight up out of the computer.
Reverse this procedure to install the USB board.
System board
NOTE:
All system board spare part kits include replacement thermal material.
Description
Spare part number
System board for use in HP ProBook 6560b computers with discrete graphics:
HM65 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
646963-001
●
For use in Russia and the People's Republic of China
653785-001
QM67 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
646965-001
●
For use in Russia and the People's Republic of China
653787-001
For use in HP ProBook 6560b computers with UMA graphics:
HM65 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
646962-001
●
For use in Russia and the People's Republic of China
653784-001
HM65 without WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
654129-001
●
For use in Russia and the People's Republic of China
654305-001
106 Chapter 4 Removal and replacement procedures
Description
Spare part number
QM67 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
646964-001
●
For use in Russia and the People's Republic of China
653786-001
System board for use in HP EliteBook 8560p computers:
Discrete graphics, QM67
●
For use in all countries and regions except for Russia and the People's Republic of China
646967-001
●
For use in Russia and the People's Republic of China
653789-001
UMA graphics, QM67
●
For use in all countries and regions except for Russia and the People's Republic of China
646966-001
●
For use in Russia and the People's Republic of China
653788-001
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
Modem module (see Modem module on page 83)
e.
Fan (see Fan on page 85)
f.
Heat sink (see Heat sink on page 86)
g.
Keyboard (see Keyboard on page 92)
h.
Bottom cover (see Bottom cover on page 94)
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
SIM (see SIM on page 63)
●
Memory module (see Memory modules on page 72)
●
WLAN module (see WLAN module on page 76)
●
WWAN module (see WWAN module on page 74)
Component replacement procedures 107
●
Modem module (see Modem module on page 83)
●
Processor (see Processor on page 90)
Remove the system board:
1.
Position the computer right-side up, with the front toward you.
2.
Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2).
3.
Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4).
4.
Disconnect the power connector cable (5).
5.
Remove the display cable from the rubber routing path mounted on the computer (1).
108 Chapter 4 Removal and replacement procedures
6.
Disconnect the display cable from the system board (2).
7.
Remove the four Phillips PM2.5×5.0 screws that secure the system board to the bottom cover.
Component replacement procedures 109
8.
Lift the system board up at an angle (1), and then lift the system board up and out of the
computer (2).
9.
Remove the system board from the chassis.
Reverse this procedure to install the system board.
110 Chapter 4 Removal and replacement procedures
Display assembly and components (whole hinge-up, cable, antennas,
hinges, enclosure)
NOTE: This section describes removing components that require you to completely remove the
display panel. For more information about removing display components that do not require that you
remove the assembly from the computer, see Display assembly (panel, bezel, webcam, microphone)
on page 59.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
For a complete list of individual display spare parts, see Display components on page 34.
Description
Spare part number
Display bezel
For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
641196-001
For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
641197-001
For use with HP EliteBook 8560p models with a webcam
641198-001
For use with HP EliteBook 8560p models without a webcam
641199-001
Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models
647677-001
For use with HP EliteBook 8560p models
641193-001
Display Cable Kit
For use in HP ProBook 6560b models with HD displays
646969-001
For use in HP ProBook 6560b models with HD+ displays
646970-001
For use in HP EliteBook 8560p models with HD displays
641194-001
For use in HP EliteBook 8560p models with HD+ displays
641195-001
WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
646968-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
Included in Cable Kit, for use in HP EliteBook 8560p models
641188-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
646968-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
Included in Cable Kit, for use in HP EliteBook 8560p models
641188-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
Display enclosure
For use in HP ProBook 6560b models
641202-001
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
657831-001
Component replacement procedures 111
Description
Spare part number
For use in HP EliteBook 8560p models
641201-001
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
657829-001
Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure)
For use in HP ProBook 6560b models
657831-001
For use in HP EliteBook 8560p models
657829-001
For a list of display spare parts, see Display components on page 34.
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58).
5.
Remove the following components:
a.
Bottom door (see Bottom door on page 64).
b.
Hard drive (see Hard drive on page 69)
c.
Optical drive (see Optical drive on page 65)
d.
WLAN module (see WLAN module on page 76)
e.
WWAN module (see WWAN module on page 74)
f.
Fan (see Fan on page 85)
g.
Heat sink (see Heat sink on page 86)
h.
Modem module (see Modem module on page 83)
i.
Keyboard (see Keyboard on page 92)
j.
Bottom cover (see Bottom cover on page 94)
k.
System board (see System board on page 106)
Remove the display assembly:
1.
Position the computer right-side up with the front toward you.
2.
Open the computer as far as possible.
3.
Remove the four Phillips PM2.5×4.5 screws (1) that secure the display to the computer.
112 Chapter 4 Removal and replacement procedures
4.
For reassembly, note the routing path of the wireless antennas (2) and the display cable (3).
5.
Lift the display assembly straight up and remove it.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN and
WWAN performance.
Component replacement procedures 113
6.
To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
7.
Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
8.
Remove the display bezel (4).
Display bezels are available using the following spare part numbers:
641196-001 for use in HP ProBook 6560b models with a webcam (bezel includes double-sided
tape)
641197-001 for use in HP ProBook 6560b models without a webcam (bezel includes doublesided tape)
641198-001 for use in HP EliteBook 8560p models with a webcam
641199-001 for use in HP EliteBook 8560p models without a webcam
114 Chapter 4 Removal and replacement procedures
9.
To remove the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that secure the
display panel to the brackets.
10. Rotate the top of the panel upward (2).
11. Lift the display panel as far as the display panel cable allows (3).
12. Disconnect the display panel cable from the back of the display panel by lifting the tape over the
connector (1), and then disconnecting the cable from the panel (2).
The display cable is available using spare part numbers:
646969-001: HP ProBook 6560b HD models
646970-001: HP ProBook 6560b HD+ models
641194-001: HP ProBook 8560p HD models
641195-001: HP ProBook 8560p HD+ models
Component replacement procedures 115
13. If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×3.0 screws (1)
that secure each display hinge to the display panel.
14. Remove the display hinges (2).
Display hinges are available using spare part number 647677-001 for HP ProBook 6560b
models and 641193-001 for HP EliteBook 8560p models.
15. If you need to remove the hinge covers from the display hinges, remove the screws that secure
the hinge covers (1), and then pull the hinges toward one another (2) to remove them.
Display hinge covers are available in the Display Hinge Kit, spare part number 647677-001 for
HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models.
16. If you need to remove the WLAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.
116 Chapter 4 Removal and replacement procedures
17. Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN
performance.
18. If you need to remove the WWAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.
19. Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WWAN
performance.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures 117
When replacing the display panel, use the following image to determine the correct locations to insert
the hinges into the display enclosure.
Use the following image as a reference for display cable and antenna installation:
(1) Wireless antennas
(2) Wireless antennas
(3) Display cable
(4) Webcam cable
118 Chapter 4 Removal and replacement procedures
On model 6560b, 10 pieces of double-sided tape are mounted on the inside of the bezel. Note tape
locations according to the following image.
Component replacement procedures 119
5
Computer Setup (BIOS) and System
Diagnostics
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input
and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the
computer from operating properly.
Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
●
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2.
Press f10 to enter Computer Setup.
120 Chapter 5 Computer Setup (BIOS) and System Diagnostics
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
●
To save your changes and exit Computer Setup menus:
Cclick the Save icon in the lower-left corner of the screen, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE:
Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select File > Restore Defaults.
4.
Follow the on-screen instructions.
5.
To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Using Computer Setup 121
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Computer Setup.
1.
Start Computer Setup.
2.
Use a pointing device or the arrow keys to select File > System Information.
3.
To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Select Start > Help and Support > Maintain.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
122 Chapter 5 Computer Setup (BIOS) and System Diagnostics
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●
Start-up test—This test analyzes the main computer components that are required to start the
computer.
●
Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.
●
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
●
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP Customer Support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.
Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE:
If you need to stop a diagnostics test while it is running, press esc.
Using System Diagnostics 123
6
Specifications
Computer specifications
Metric
U.S.
Length
25.2 cm
9.9 in
Width
37.4 cm
14.7 in
Height (front to rear)
3.4 to 3.6 cm
1.35 to 1.43 in
Weight (equipped with UMA graphics, optical drive, 1
SODIMM, hard drive, WLAN module, 3 cell battery)
2.57 kg
5.66 lbs
Dimensions
Input power
Operating voltage
19.0 V dc @ 4.74 A – 90 W
Operating current
4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m
50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)
-15 m to 12,192 m
-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating
200 g, 2 ms, half-sine
Random vibration
Operating
124 Chapter 6 Specifications
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep
rate
Metric
Nonoperating
U.S.
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.
39.6-cm (15.6-in), HD display specifications
Metric
U.S.
Height
21.0 cm
8.25 in
Width
35.9 cm
14.15 in
Diagonal
39.6 cm
15.6 in
Surface treatment
Anti-glare
Contrast ratio
300:1 (typical)
Refresh rate
60 Hz
Brightness
200 nits (typical)
Dimensions
Pixel resolution
Pitch
0.252 mm
Format
1366 × 768
Configuration
RGB stripe
Backlight
LED
PPI
101 ppi
Viewing angle
+/-30 horizontal (minimum), +/–10° vertical (minimum)
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
39.6-cm (15.6-in), HD display specifications 125
39.6-cm (15.6-in), HD+ display specifications
Metric
U.S.
Height
20.9 cm
8.25 in
Width
35.9 cm
14.15 in
Diagonal
39.6 cm
15.6 in
Surface treatment
Anti-glare
Contrast ratio
300:1 (typical)
Refresh rate
60 Hz
Brightness
200 nits (typical)
Dimensions
Pixel resolution
Pitch
0.2151 mm
Format
1600 × 900
Configuration
RGB stripe
Backlight
LED
PPI
118 ppi
Viewing angle
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
126 Chapter 6 Specifications
Hard drive specifications
750-GB*
500-GB*
320-GB*
250-GB*
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
Weight
115 g
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
SATA
Transfer rate
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
Dimensions
Seek times (typical read, including setting)
Single track
1.5 ms
3 ms
3 ms
3 ms
Average
11 ms
13 ms
13 ms
13 ms
Maximum
14 ms
24 ms
24 ms
24 ms
Logical blocks
1,465,149,168
1,048,576,000
625,141,400
488,397,168
Disc rotational speed
7200 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
Hard drive specifications 127
Blu-ray BD-R/RE + DVDSM DL Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD-RAM, BD-ROM, BD-R, BD-RE
CD-R, CD-RW, DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9), DVD-RW,
DVD-RAM, BD-R, BD-RE
Access time
CD
DVD
BD-ROM
Random
<180 ms
<180 ms
<230 ms
Maximum Media Capacity (read)
50 GB
Maximum Media Capacity (write)
8.5 GB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
2X BD-ROM
9,000 KB/sec
16X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
6X DVD+RW
8,100 KB/sec
8X DVD-R
10,800 KB/sec
6X DVD-RW
8,100 KB/sec
4X DVD+R Dual Layer
5,400 KB/sec
4X DVD-R Dual Layer
5,400 KB/sec
5X DVD-RAM
6,750 KB/sec
2X BD-R
9,000 KB/sec
2X BD-RE
9,000 KB/sec
128 Chapter 6 Specifications
DVD±RW and CD-RW SuperMulti DL Combo Drive
specifications
Applicable disc
Center hole diameter
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVDR, DVD-RW, DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM
1.5 cm (0.59 in)
Disc diameter
Standard disc
12 cm (4.72 in)
Mini disc
8 cm (3.15 in)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD
DVD
Random
< 175 ms
< 230 ms
Full stroke
< 285 ms
< 335 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
2 MB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD-ROM
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
Transfer mode
Multiword DMA Mode
Startup time
< 15 seconds
Stop time
< 6 seconds
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications 129
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio,
CD-R, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
Access time
CD
DVD
HD
Random
170 ms
170 ms
230 ms
Cache buffer
8 MB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
1X BD-ROM
4,500 KB/sec
1X BD-R read
4,500 KB/sec
1X BD-RE read
4,500 KB/sec
Transfer mode
Multiword DMA Mode
130 Chapter 6 Specifications
DVD-ROM Drive specifications
Applicable disc
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital
Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form
2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge
Center hole diameter
1.5 cm (0.59 in)
Disc diameter
Standard disc
12 cm (4.72 in)
Mini disc
8 cm (3.15 in)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD
DVD
Random
< 100 ms
< 125 ms
Full stroke
< 175 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
512 KB
Data transfer rate
CD-R (24X)
3600 KB/s (150 KB/s at 1X CD rate)
CD-RW (10X)
1500 KB/s (150 KB/s at 1X CD rate)
CD-ROM (24X)
3600 KB/s (150 KB/s at 1X CD rate)
DVD (8X)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
Multiword DMA mode 2
16.6 MB/s
Startup time
< 10 seconds
Stop time
< 3 seconds
DVD-ROM Drive specifications 131
Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as
provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the
security of your computer. You may be prompted for your permission or password for tasks such as
installing software, running utilities, or changing Windows settings. Refer to Windows Help and
Support for more information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager in Windows 7:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
To access Device Manager in Windows Vista:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
To access Device Manager in Windows XP:
1.
Select Start > My Computer.
2.
In the left pane of the System Tasks window, select View system information.
3.
Select Hardware tab > Device Manager.
132 Chapter 6 Specifications
7
Backup and recovery
Windows 7
●
Backing up your information
●
Performing a system recovery
To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only)
by using the installed optical drive (select models only) or an optional external optical drive, or create
system restore points. In case of system failure, you can use the backup files to restore the contents
of your computer.
Windows Backup and Restore provides the following options:
●
Creating a system repair disc (select models only) by using the installed optical drive (select
models only) or an optional external optical drive
●
Backing up your information
●
Creating a system image (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE:
For detailed instructions, perform a search for these topics in Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them
for later use.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system
repair discs (select models only) by using the installed optical drive (select models only) or an
optional external optical drive, and your initial backup immediately after software setup. As you add
Windows 7 133
new software and data files, you should continue to back up your system on a regular basis to
maintain a reasonably current backup. The system repair discs (select models only) are used to start
up (boot) the computer and repair the operating system in case of system instability or failure. Your
initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents library, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer or the type of external optical drive you are
using.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
To create a backup using Backup and Restore:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to
Using a Windows 7 operating system DVD (purchased separately) on page 136.
134 Chapter 7 Backup and recovery
Using the Windows recovery tools
To recover information you previously backed up:
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition and the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and
then click Disk Management.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover
your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to Using a Windows
7 operating system DVD (purchased separately) on page 136.
3.
If the Windows partition and the HP Recovery partition are listed, restart the computer, and then
press f8 before the Windows operating system loads.
4.
Select Startup Repair.
5.
Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to Using a Windows 7 operating system
DVD (purchased separately) on page 136.
Windows 7 135
3.
If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country
or region, and follow the on-screen instructions. You can also order the DVD by calling technical
support. For contact information, refer to the Worldwide Telephone Numbers booklet included with
the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Repair your computer.
7.
Follow the on-screen instructions.
136 Chapter 7 Backup and recovery
Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●
Backing up individual files and folders
●
Backing up the entire hard drive (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE:
For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents folder, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
Windows Vista 137
To create a backup using Backup and Restore Center:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore Center.
2.
Follow the on-screen instructions to back up your entire computer (select models only) or your
files.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use the Backup and Restore Center to recover information
you have previously backed up. You can also use Windows Startup Repair to fix problems that
might prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista®
operating system DVD to reboot the computer and repair the operating system. For additional
information, refer to Using a Windows Vista operating system DVD (purchased separately)
on page 139.
Using the Windows recovery tools
To recover information you previously backed up:
1.
Select Start > All Programs > Maintenance > Backup and Restore Center.
2.
Follow the on-screen instructions to recover your entire computer (select models only) or your
files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition and the HP Recovery partition. To
find the partitions, select Start > Computer.
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must
recover your operating system and programs using the Windows Vista operating system DVD
and the Driver Recovery disc (both purchased separately). For additional information, refer to
Using a Windows Vista operating system DVD (purchased separately) on page 139.
3.
Restart the computer, and then press f8 before the Windows operating system loads.
138 Chapter 7 Backup and recovery
4.
Select Repair your computer.
5.
Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
section of the window.
To recover the original hard drive image using f11, follow these steps:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to Using a Windows Vista
operating system DVD (purchased separately) on page 139.
3.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions. You can also order the DVD by calling
technical support. For contact information, refer to the Worldwide Telephone Numbers booklet
included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents
and reformats the hard drive. All files you have created and any software installed on the computer
are permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD:
Windows Vista 139
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Repair your computer.
7.
Follow the on-screen instructions.
140 Chapter 7 Backup and recovery
8
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries and regions 141
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
CCC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
142 Chapter 8 Power cord set requirements
9
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the LCD panel and the backlight. When you remove
these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary
from one computer model to another.
Battery 143
Perform the following steps to disassemble the display assembly:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel (3).
144 Chapter 9 Recycling
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Position the display panel assembly upside-down.
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the
display panel frame.
Display 145
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Position the display panel right-side up.
146 Chapter 9 Recycling
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Position the display panel upside-down.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
17. Remove the backlight frame from the display panel.
Display 147
18. Remove the backlight from the backlight frame.
19. Disconnect the display panel cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
148 Chapter 9 Recycling
Index
Symbols/Numerics
1394 port, identifying
19, 20
A
AC adapter, spare part numbers
39, 42
accessory battery connector,
identifying 24
ambient light sensor, identifying
10
antennas, disconnecting 74, 79
audio, product description 3
audio-in (microphone) jack 22
audio-out (headphone) jack 22
B
Backup and Restore 134
Backup and Restore Center 137,
138
battery
removal 58
spare part number 29, 58
battery bay 24
battery light 18
battery release latch 24
BIOS
determining version 122
downloading an update 122
updating 122
Blu-ray BD-R/RE + DVDSM DL
Drive 128
Blu-ray ROM DVD±RW SuperMulti
DL Drive
removal 65
spare part number 33, 38, 50,
65
specifications 130
Bluetooth cable, illustrated 37
Bluetooth compartment,
identifying 24
Bluetooth module
removal 81
spare part number 29, 40, 81
bottom cover
removal 94
spare part number 29, 49, 94
bottom cover release latch,
identifying 24
bottom door
illustrated 36
removal 64
spare part number 64
buttons
calculator 15
left pointing stick button 11
left TouchPad 11
optical drive eject 22
power 15
QuickWeb 15
right pointing stick button 12
right TouchPad 12
TouchPad 14
TouchPad on/off 11
volume mute 15
wireless 15
C
Cable Kit
contents 37
spare part number 33, 37, 48,
49
cables, service considerations 52
calculator button, identifying 15
calculator light 13
caps lock light, identifying 12
chipset, product description 1
components
bottom 23
display 9
front 18
left side 19
rear 21
right side 22
top 11
computer feet
locations 57
spare part number 57
Computer Setup
navigating and selecting 120
restoring factory settings 121
computer specifications 124
connector, power 21
connectors, service
considerations 52
D
display assembly
removal 59, 111
spare part numbers 59, 111
display bezel
removal 60, 114
spare part numbers 35, 48,
111
display cable covers, illustrated
36
display component recycling 143
display components, spare part
numbers 34
display enclosure, spare part
number 36, 48, 111
display hinge
removal 116
spare part number 50
Display Hinge Kit, spare part
number 35, 48, 111
Index 149
display panel
product description 1
removal 115
spare part number 35, 49
Display Panel Support Kit, spare
part number 36, 50, 112
display release latch 18
display specifications 125, 126
DisplayPort, identifying 21
docking support, product
description 5
drives, preventing damage 52
DVD-ROM Drive
precautions 52
removal 65
spare part number 33, 38, 50,
65
specifications 131
DVD±RW and CD-RW SuperMulti
DL Combo Drive
precautions 52
removal 65
spare part number 33, 38, 50,
65
E
electrostatic discharge 53
eSATA port, identifying 20
esc key, identifying 16
Ethernet, product description 3
ExpressCard slot 19, 20
ExpressCard slot insert,
illustrated 36
external media cards, product
description 4
external monitor port 20
F
f11 recovery 135, 139
fan
removal 85
spare part number 27, 48, 85
feet
locations 57
spare part number 57
fingerprint reader, identifying 15
fn key, identifying 17
150 Index
function board
removal 103
spare part number 29, 48,
103
function keys, identifying 16
G
graphics, product description
grounding equipment and
methods 55
1
H
hard drive
precautions 52
product description 2
removal 69
spare part numbers 33, 38,
44, 49, 69
specifications 127
hard drive bracket, removal 70
hard drive cradle, spare part
number 39, 50
Hard Drive Hardware Kit, spare
part number 38, 49, 69
hard drive light 19
hard drive recovery 135, 139
heat sink
removal 86
spare part number 27, 50, 86
hinge
removal 116
spare part number 50
HP QuickWeb light 13
I
integrated numeric keypad,
identifying 17
integrated webcam light,
identifying 10
internal display switch 9, 10
internal microphones, identifying
9, 10
J
jacks
audio-in (microphone) 22
audio-out (headphone) 22
network 22
RJ-11 (modem) 21
RJ-45 (network) 22
K
keyboard
product description 5
removal 92
spare part numbers 27, 44,
45, 46, 92
keypad, integrated numeric 17
keys
esc 16
fn 17
function 16
menu 17
num lk 17
start 17
L
latch, battery release 24
legacy support, USB 120
light sensor, identifying 10
lights
battery 18
calculator 13
caps lock 12
hard drive 19
HP QuickWeb 13
mute 13
num lock 13
power 13, 18
TouchPad on/off 12
webcam 10
wireless 13, 18
M
mass storage devices, spare part
numbers 38
Media Card Reader, identifying
19, 20
memory module
product description 2
removal 72
spare part numbers 29, 72
memory module compartment,
identifying 24
menu key, identifying 17
microphone (audio-in) jack
product description 3
MIMO antenna, illustrated 37
Mobile Broadband Module,
identifying 24
model name 1
modem module
product description 3
removal 83
spare part number 29, 42, 83
mute light, identifying 13
N
network jack, identifying 22
num lk key, identifying 17
num lock light 13
O
operating system, product
description 6
optical drive
identifying 22
precautions 52
product description 3
removal 65
spare part numbers 32, 38, 65
specifications 128, 129, 130,
131
optical drive eject button,
identifying 22
optical drive protective insert
illustrated 36
P
packing guidelines 54
plastic parts 51
Plastics Kit, spare part number
36, 49
pointing device, product
description 5
pointing stick 11
ports
1394 19, 20
DisplayPort 21
eSATA 20
external monitor 20
product description 4
serial 21
USB 19, 20, 22
power button, identifying 15
power connector cable,
illustrated 37
power connector, identifying 21
power cord
set requirements 141
spare part numbers 39, 40
power light 13, 18
power requirements, product
description 5
processor
product description 1
removal 90
spare part numbers 28, 90
product description
audio 3
chipset 1
display panel 1
docking support 5
Ethernet 3
external media cards 4
graphics 1
hard drives 2
keyboard 5
memory module 2
microphone 3
modem module 3
operating system 6
optical drives 3
pointing devices 5
ports 4
power requirements 5
processors 1
product name 1
security 5
serviceability 7
webcam 3
wireless 3
product name 1
Q
QuickWeb button, identifying 15
R
recovery partition 135, 139
removal/replacement
preliminaries 51
procedures 56
restoring the hard drive 135, 139
RJ-11 (modem) jack, identifying
21
RJ-11 jack cable
illustrated 37
removal 101
RJ-45 (network) jack, identifying
22
RTC battery
removal 71
spare part number 32, 48, 71
Rubber Kit, spare part number 49
S
Screw Kit, spare part number 39,
48, 49
security cable slot, identifying 22
security, product description 5
serial port, identifying 21
service considerations 51
service tag 25, 56
serviceability, product
description 7
setup utility
navigating and selecting 120
restoring factory settings 121
SIM slot, identifying 24
SIM, removal 63
slots
ExpressCard 19, 20
security cable 22
Smart Card 20
Smart Card slot 20
solid-state drive, spare part
numbers 33, 38, 50, 69
speaker assembly
removal 99
spare part number 28, 48, 99
speakers, identifying 19
specifications
Blu-ray BD-R/RE + DVDSM DL
Drive 128
Blu-ray ROM DVD±RW
SuperMulti DL Drive 130
computer 124
display 125, 126
DVD-ROM Drive 131
DVD±RW and CD-RW
SuperMulti DL Combo
Drive 129
hard drive 127
start key, identifying 17
static-shielding materials 55
system board
removal 106
spare part number 27
spare part numbers 49, 50,
106
Index 151
system repair disc 133
system restore points 133
T
thermal material, replacement
88, 89
tools required 51
top cover, spare part numbers
27, 49
TouchPad
buttons 11, 12
identifying 11
TouchPad on/off button 11
TouchPad on/off button,
identifying 14
TouchPad on/off light 12
transporting guidelines 54
U
upgrade bay
removal 67
spare part number 67
USB board
removal 105
spare part number 29, 105
USB legacy support 120
USB port, identifying 19, 20
USB ports, identifying 19, 22
V
vents, identifying 19, 20, 24
volume mute button, identifying
15
W
webcam
identifying 10, 11
product description 3
spare part number 35, 49
webcam light, identifying 10
Windows 7 operating system
DVD 136
Windows Backup and Restore
133
Windows Vista operating system
DVD 139
wireless antennas
disconnecting 74, 79
identifying 9, 10
wireless button, identifying 15
wireless lights 13, 18
152 Index
wireless, identifying 24
wireless, product description 3
WLAN antennas
identifying 9, 10
illustrated 37
spare part number 35, 111
WLAN module
removal 76
spare part numbers 29, 41, 76
workstation guidelines 54
WWAN antennas
identifying 9, 10
illustrated 37
spare part number 35, 111
WWAN module
removal 74
spare part number 32, 43, 74