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MODEL 5500
13 HP Generator
Item # 56551
Owner’s Manual
Manual del Propietario
DO NOT RETURN TO STORE
Questions? Problems?
Please call our customer help line:
(888) 315-3080
M-F 8-5 CST
FEATURES
• 5500 Surge Watt Output
• 5000 Rated Watt Output
• Powerful Enough to Run Essential Appliances During Power Outages
• 120 and 240 Volt AC Outputs
• Low Oil Automatic Shutoff
• Circuit Breaker for Overload Protection
• 6.5 Gallon Fuel Tank Capacity
• Engine Hour Counter
• Cigarette Lighter Style 12V DC Outlet
• Spark Arrester
• Meets EPA Emission Standards
GENERATOR IDENTIFICATION
For information and questions, please contact the Customer Service Help Line by calling 888-315-
3080. Certain information will be requested by the Customer Service Representative and to facilitate that, please fill in the information below.
Refer to the illustration below for the location of Serial Number. Record generator information in the spaces provided below.
DATE OF PURCHASE: ______________________________________________
PURCHASED FROM: ______________________________________________
GENERATOR MODEL NUMBER: ____________________________________
ENGINE SERIAL NUMBER: _________________________________________
ENGINE SERIAL NUMBER
SERVICE RECORD
Record Service Dates:
Date
Oil Change
Date Date Date Date Date
Change spark plug
Clean Fuel Tank
Clean Filter Cup
Clean Air Cleaner i
TABLE OF CONTENTS
WARRANTY STATEMENT ........................................................................................................ 35 ii
INTRODUCTION
Thank You for Purchasing a WEN Power TM Product.
.
This manual provides information regarding the safe operation and maintenance of this product.
Every effort has been made to ensure the accuracy of the information in this manual.
WEN Power TM reserves the right to change this product and specifications at any time without prior notice.
Please keep this manual available to all users during the entire life of the generator.
Special Messages
This manual contains special messages to bring attention to potential safety concerns, generator damage as well as helpful operating and servicing information. Please read all the information carefully to avoid injury and machine damage.
Questions? Problems?
DO NOT RETURN TO STORE
Store personnel where the generator was purchased are not trained to handle technical questions or problems.
In order to answer questions and solve problems in the most efficient and speedy manner, contact Customer Service at:
(888) 315-3080
M-F 8-5 CST
NOTICE REGARDING EMISSIONS
Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small Off
Road Equipment), are certified to operate on regular unleaded gasoline, and may include the following emission control systems: (EM) Engine Modifications and (TWC) Three-Way Catalyst
(if so equipped).
1
SAFETY INFORMATION
Before operating this generator read and observe all warnings, cautions, and instructions on
this sheet, on the generator, and in the Owner’s Manual.
NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. Read the entire Owner’s Manual for safety and operating instructions. Failure to follow instructions and safety information could result in serious injury or death.
This safety alert symbol is used to identify safety information about hazards that can result in personal injury.
A signal word (
DANGER
,
WARNING
, or
CAUTION
) is used with the alert symbol to indicate the likelihood and the potential severity of injury.
In addition, a hazard symbol may be used to represent the type of hazard.
DANGER
indicates a hazard, which, if not avoided, will result in death or serious injury.
WARNING
indicates a hazard, which, if not avoided, could result in death or serious injury.
CAUTION
indicates a hazard, which, if not avoided, might result in minor or moderate injury.
CAUTION
, when used without the alert symbol, indicates a situation that could result in damage to the engine or generator.
SAFETY SYMBOLS AND MEANINGS
2
GENERAL SAFETY PROCEDURES
For any questions regarding the hazard and safety notices listed in this manual or on the product, please call
(888) 315-3080
M-F 8-5 CST
before using the generator.
DANGER
: CARBON MONOXIDE. Using a generator indoors CAN KILL
YOU IN MINUTES.
Generator exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO.
But even if you cannot smell the exhaust, you could be breathing CO.
• NEVER use a generator inside homes, garages, crawlspaces, or other partly enclosed areas. Deadly levels of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply enough fresh air.
• ONLY use a generator outside and far away from windows, doors, and vents. These openings can pull in generator exhaust.
Even if you use a generator correctly, CO may leak into the home. ALWAYS use a batterypowered or battery-backup CO alarm in the home.
If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.
WARNING
: The exhaust from this product contains chemicals known to the
State of California to cause cancer, birth defects, or other reproductive harm.
WARNING
: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
• Do not operate near open flame.
• Do not smoke near generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. Allow generator to cool for at least 2 minutes before removing fuel cap. Loosen cap slowly to relieve pressure in tank.
• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for expansion.
• Always check for spilled fuel before operating.
• Empty fuel tank before storing or transporting the generator.
• Before transporting, turn fuel valve to off and disconnect spark plug wire.
3
WARNING
: This generator produces powerful voltage, which can result in electrocution.
• ALWAYS ground the generator before using it (see the “Ground the Generator” portion of the “GENERATOR PREPARATION” section).
• Generator should only be plugged into electrical devices, either directly or with an extension cord. NEVER connect to a building electrical system without a qualified electrician. Such connections must comply with local electrical laws and codes.
Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.
• Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal decking or steel work. GFCIs are available in-line with some extension cords.
• Do not use in rainy conditions.
• Do not touch bare wires or receptacles (outlets).
• Do not allow children or non-qualified persons to operate.
WARNING
: This generator produces heat when running. Temperatures near exhaust can exceed 150º F (65º C).
• Do not touch hot surfaces. Pay attention to warning labels on the generator identifying hot parts of the machine.
• Allow generator to cool down after use before touching engine or areas of the generator that become hot during use.
CAUTION: Misuse of this generator can damage it or shorten its life.
• Use generator only for its intended purposes.
• Operate only on dry, level surfaces.
• Allow generator to run for several minutes before connecting electrical devices.
• Shut off and disconnect any malfunctioning devices from generator.
• Do not exceed the wattage capacity of the generator by plugging in more electrical devices than the unit can handle.
• Do not turn on electrical devices until after they are connected to the generator.
• Turn off all connected electrical devices before stopping the generator.
• Turn engine switch to “off” position when the engine is not running.
4
IMPORTANT SAFETY INSTRUCTIONS
• SAVE THESE INSTRUCTIONS – This manual contains important instructions for WEN
Power 5500 generator that should be followed during installation and maintenance of the generator.
• Generators vibrate in normal use. During and after the use of the generator, inspect the generator as well as extension and power supply cords connected to it for damage resulting from vibration. Have damaged items repaired or replaced as necessary. Do not use plugs or cords that show signs of damage such as broken or cracked insulation or damaged blades.
• For power outages, permanently installed stationary generators are better suited for providing backup power to the home. Even a properly connected portable generator can become overloaded. This may result in overheating or stressing the generator components, possibly leading to a generator failure.
• WARNING:
When this generator is used to supply a building wiring system:
Generator must be installed by a qualified electrician and connected to a transfer switch as a separately derived system in accordance with the National Electrical Code, NFPA 70.
The generator shall be connected to a transfer switch that switches all conductors other than the equipment grounding conductor. The frame of the generator shall be connected to an approved grounding electrode.
In addition to the previous safety notices, please become familiar with the safety and hazard markings on the generator.
5
6
7
PACKAGE CONTENTS
Your generator comes with the items listed below. Please check to see that all of the following items are included with your generator.
If there are any damaged or missing items, please call
(888) 315-3080
M-F 8-5 CST for customer service. DO NOT RETURN TO STORE. Store personnel are not trained to assist with damaged or missing items.
Generator
Flat Head
Screwdriver
Rubber
Foot (2pcs)
NEMA
L14-30 plug
Set of four wrenches for assembly
Wheel
(2pcs)
Three-prong plug
Vinyl Tool
Pouch
Wheel kit hardware
Spark plug wrench
Handle
(2pcs)
Instruction manual and registration card
8
GENERATOR COMPONENTS
Please familiarize yourself with the locations and functions of the various components and controls of your generator.
.
(1) Fuel Gauge- Indicates the amount of fuel in the tank.
(2) Fuel Cap- Access to the fuel tank for adding fuel.
(3) Circuit Reset Buttons- Reset buttons that protect the generator from electrical overload.
(5) Power Indicator-Green lights that turn on to indicate the output of power to each receptacle.
(6) 240/120 Volt AC Receptacle- To connect electrical devices that run 120 and/or 240 Volt, 60
Hz, single phase, AC current.
(7) Ground Terminal- Connect grounding wires here to properly ground unit.
(8) 12V Cigarette lighter Style DC Receptacle.
(9) Engine hour counter.
(10) 120 Volt AC Duplex Receptacle- To connect electrical devices that run 120 Volt, 60 Hz, single phase, AC current.
(11) Wheels- For easy transport.
(12) Oil Fill and Dipstick- Location for checking and filling engine oil.
(13) Recoil Starter- Pull-cord for starting engine.
(14) Fuel Filter Cup- Traps dirt and water from fuel before it enters the engine.
(15) Choke Lever- Adjusts the amount of air let into the engine.
(16) Handles- For easy transport.
(17) Air Cleaner- a removable, cleanable, sponge-like element that limits the amount of dirt pulled into the engine.
(18) Fuel Valve- Allows fuel to enter engine.
(19) Engine Switch- Used to start/stop engine.
(20)Spark Plug- Provides proper engine ignition.
(21) Muffler- Reduces engine noise.
9
ASSEMBLY
In order to best protect the generator while in the package, this product comes with some components disassembled. Please complete the following assembly steps before proceeding to use the generator. For ease of assembly, we recommend attaching the components in the order listed in this manual.
If after reading this section, you are unsure about how to perform any of the steps, please call
(888) 315-3080 M-F 8-5 CST for customer service.
WARNING:
This generator is heavy. Some assembly procedures may require lifting equipment or two people.
Attach Feet
To attach the feet to the generator, perform the following steps:
1. Stack the two generator wheels on top of each other. Lift the end of the generator that has the recoil starter onto the stack of wheels (see figure 1). Be careful not to obstruct any holes on the generator frame.
2. Place one leg onto the frame as shown in figure 2. Line up the holes on the generator frame with the holes on the bracket portion of the leg. Tighten using two M6x40 bolts, two
M6 nuts, and the included wrench.
3. Repeat step 2 for the other generator leg.
Figure 1- Stacking the wheels
a b
Figure 2- foot assembly
10
Attach Handles
The handles attach to the same end of the generator as the feet. To attach the handles to the generator, perform the following steps:
1. Place one handle onto the upper portion of the generator frame as shown in figure 3.
2. Slide handle with M8 × 40 bolts attached through the hole and secure using an M8 nut.
3. Repeat steps 1 and 2 for the other side.
At this point, gently remove the two wheels from underneath the generator.
a b
Figure 3- handle assembly
Attach Wheels
To attach the wheels to the generator, perform the following steps:
1. Find a wood block or similar item that is 3 inches thick or greater and rest the exhaust end of the generator on the block as shown in figure 4.
2. Take one wheel shaft, and one M12 nut as shown. Slide the wheel shaft, with the threaded part facing inward, through the frame. Secure using an M12 nut and the included wrench as shown in figure 5.
3. Slide the wheel onto the axle and secure in place using a large cotter pin as shown in figure
6. Spread the pin legs apart slightly to help secure the pin in place.
4. Repeat steps 2 and 3 for the other wheel.
At this point, the generator assembly is complete. Gently remove the generator from the wood block.
11
a b
Figure 4- supporting the generator Figure 5- axle assembly a b
CAUTION: Only this side toward AXLE. c
Figure 6- wheel installation
12
GENERATOR PREPARATION
Using the Generator for the First Time
The following section describes steps necessary to prepare the generator for use. If after reading this section, you are unsure about how to perform any of the steps please call
(888)
315-3080 M-F 8-5 CST
for customer service. Failure to perform these steps properly can damage the generator or shorten its life.
Step 1 - Fill Oil
The generator is shipped without oil. User must add the proper amount of oil before operating the generator for the first time. The oil capacity of the engine crankcase is 37 fluid oz.
Select good quality detergent oil bearing the American Petroleum Institute (API) service classifications SJ, SL, or SM. (Synthetic oils may be used.) Use the SAE viscosity grade of oil from the following chart that matches the starting temperature anticipated before the next oil changes.
Figure 7- Engine oil recommendations
To fill oil to the crankcase, follow these steps:
1. Make sure the generator is on a level surface. Tilting the generator to assist in filling will
cause oil to flow into engine areas and will cause damage. Keep generator level!
2. Remove the oil filler/dipstick cap from the engine as shown in figure 8.
3. Using a funnel, add the appropriate type and amount of oil into the crankcase. The crankcase is full when the oil level has reached the second thread from the lip of the opening (see figure 9).
4. Check for oil leaks. Reinstall oil filler cap before starting engine.
Figure 8- Unscrewing the oil cap Figure 9- filling oil
13
Step 2- Add Gasoline
WARNING:
This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
• Do not operate near open flame.
• Do not smoke near generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. Allow generator to cool for at least 2 minutes before removing fuel cap. Loosen cap slowly to relieve pressure in tank.
• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for expansion.
• Always check for spilled fuel before operating. Clean up any spilled fuel before starting.
• Empty fuel tank before storing or transporting the generator.
• Before transporting, turn fuel valve to off position and disconnect spark plug wire.
Use fresh (within 30 days from purchase), unleaded gasoline with a minimum 87 octane rating. Do not use gasoline which contains Methanol. Do not mix oil with gasoline.
To add gasoline, follow these steps:
1. Make sure the generator is on a level surface.
2. Unscrew gas cap and set aside (NOTE: the gas cap may be tight and hard to unscrew).
3. Slowly add unleaded gasoline to the fuel tank. Be careful not to overfill. Please refer to the chart in figure 10 to find the gas capacity of your generator model. The fuel gauge on the top of the generator indicates how much gasoline is in the generator gas tank. NOTE: Do
not fill the fuel tank to the very top. Gasoline will expand and spill over during use even with the fuel cap in place.
4. Reinstall fuel cap and wipe off any spilled gasoline with a dry cloth.
IMPORTANT:
• Never use an oil/gasoline mixture.
• Never use old gas.
• Avoid letting dirt or water into the fuel tank.
• Gas can age in the tank and make it hard to start up the generator in the future. Never store generator for extended periods of time with fuel in the tank.
Model number
Gas tank capacity
5500
25L (6.5 gallons)
Figure 10- Gas Tank Capacity
14
Step 3- Ground the Generator
WARNING:
Failure to properly ground the generator can result in electrocution.
Ground the generator by tightening the grounding nut against a grounding wire (see figure 11). A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge) stranded copper wire. This grounding wire should be connected at the other end to a copper or brass grounding rod that is driven into the earth. Wire and grounding rod are not included in generator contents.
Grounding codes can vary by location. Please contact a local electrician to check the grounding regulations for your area.
NOTE: After completing the 3-step Generator Preparation, the generator is ready to be
started.
Figure 11- Grounding nut location
15
STARTING THE GENERATOR
Before starting the generator, make sure you have read and performed the steps in the
“Generator Preparation” section of this manual. If you are unsure about how to perform any of the steps in this manual please call
(888) 315-3080 M-F 8-5 CST
for customer service.
DANGER
: CARBON MONOXIDE. Using a generator indoors CAN KILL
YOU IN MINUTES.
Generator exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO.
But even if you cannot smell the exhaust, you could be breathing CO.
• NEVER use a generator inside homes, garages, crawlspaces, or other partly enclosed areas. Deadly levels of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply enough fresh air.
•
ONLY use a generator outside and far away from windows, doors, and vents. These openings can pull in generator exhaust.
Even if you use a generator correctly, CO may leak into the home. ALWAYS use a batterypowered or battery-backup CO alarm in the home.
If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.
WARNING:
This generator produces powerful voltage, which can result in electrocution.
• ALWAYS ground the generator before using it (see the “Ground the Generator” portion of the “GENERATOR PREPARATION” section).
• Generator should only be plugged into electrical devices, either directly or with an extension cord. NEVER connect to a building electrical system without a qualified electrician. Such connections must comply with local electrical laws and codes.
Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.
• Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal decking or steel work. GFCIs are available in-line with some extension cords.
• Do not use in rainy or wet conditions.
• Do not touch bare wires or receptacles (outlets).
• Do not allow children or non-qualified persons to operate.
CAUTION:
Disconnect all electrical loads from the generator before attempting to start.
16
To start your generator, perform the following steps:
1. No electrical devices should be connected to the generator during starting. Devices can make it difficult for the engine to start.
2. Check that the generator is properly grounded (see “Ground the Generator”).
3. Check the oil and fuel levels.
4. Turn the fuel valve to the “ON” position (see figure 12).
5. Move the choke lever to the “CLOSE” position (see figure 13).
6. Set the engine switch to the “ON” position.
7. Pull on the recoil starter handle slowly until a slight resistance is felt (see figure 14). Then pull quickly to start the engine. Return cord gently into the machine. Never allow the cord to snap back.
8. If engine fails to start, repeat step 7. NOTE: After repeated failed attempts to start the engine, please consult the troubleshooting guide before attempting again. If problems persist please call (888) 315-3080 M-F 8-5 CST.
9. Once the engine has started, slowly return the choke lever all the way to the “OPEN” position.
10. Allow the generator to run for several minutes before attempting to connect any electrical devices. This allows the generator to stabilize its speed and temperature.
Figure 12- Fuel Valve in the “on” position
Figure 13- Pull choke out for closed position.
Push in for open position.
Figure 14- Pulling the start cord
SUBSEQUENT STARTING OF THE GENERATOR
If this is not the first time using the generator, user should take the following steps to prepare it for operation.
IMPORTANT: At this point the user should be familiar with the procedures described in the section titled “Using the Generator for the First Time.” If the user has not yet read this section, go back and read it now.
17
Step 1- Check the Oil
Oil consumption is normal during generator usage. The generator is equipped with a low-oil shutoff to protect it from damage. The oil level in the engine should be checked before each use to ensure that the engine crankcase contains sufficient lubricant.
To check or add oil, follow these steps:
1. Make sure the generator is on a level surface. Clean around oil fill.
2. Remove the oil filler/dipstick cap and check oil level.
3. If oil level is below the second thread from the lip of the oil fill opening, slowly add oil until the engine crankcase is filled.
4. Reinstall and tighten oil filler cap before starting the engine. .
Step 2 – Check the Gas Level
Before starting the generator, check to see that there is sufficient gasoline in the fuel tank. The fuel gauge on top of the generator will indicate the fuel level in the tank. Add gasoline if necessary but leave sufficient room in tank for expansion.
WARNING:
This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if not directly in contact with fuel.
• Do not operate near open flame.
• Do not smoke near generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. Allow generator to cool for at least 2 minutes before removing fuel cap. Loosen cap slowly to relieve pressure in tank.
• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for expansion.
• Always check for spilled fuel before operating. Clean up any spilled fuel before starting.
• Empty fuel tank before storing or transporting the generator.
• Before transporting, turn fuel valve to off and disconnect spark plug wire.
IMPORTANT:
• Use only UNLEADED gasoline with an octane rating of 87 or higher.
• Do not use old gas.
• Never use an oil/gasoline mixture.
• Avoid letting dirt or water into the fuel tank.
Step 3- Ground the Generator
WARNING:
Failure to properly ground the generator can result in electrocution.
Ground the generator by tightening the grounding nut on the front control panel against a grounding wire. (Figure 11) A generally acceptable grounding wire is a No. 12 AWG (American
18
Wire Gauge) stranded copper wire. This grounding wire should be connected at the other end to a copper or brass rod that is driven into the earth. Wire and grounding rod are not included in generator contents.
Grounding codes can vary by location. Contact a local electrician for area codes.
19
USING THE GENERATOR
WARNING:
When this generator is used to supply a building wiring system:
Generator must be installed by a qualified electrician and connected to a transfer switch as a separately derived system in accordance with the National Electrical Code, NFPA 70.
The generator shall be connected to a transfer switch that switches all conductors other than the equipment grounding conductor. The frame of the generator shall be connected to an approved grounding electrode.
For power outages, permanently installed stationary generators are better suited for providing backup power to the home. Even a properly connected portable generator can become overloaded.
This may result in overheating or stressing the generator components, possibly leading to a generator failure.
Before connecting electrical devices, allow the generator to run for a few minutes to stabilize the speed and voltage output.
CAUTION: Become familiar with the markings on the panel before connecting electrical devices.
AC Usage
Connect electrical devices running on AC current according to their wattage requirements. The chart in figure 15 shows the rated and surge wattage of your generator.
NOTE: Although the overall rated wattage of the machine is 5000 Watts, it is not recommended that you attempt to draw more than 2400 Watts (20 A) from any ONE of the 120 Volt receptacles.
The rated wattage corresponds to the maximum wattage the generator can output on a continuous basis.
The surge wattage corresponds to the maximum amount of power the generator can output for a short period of time. Many electrical devices such as refrigerators require short bursts of extra power, in addition to the rated wattage listed by the device, to stop and start their motors. The surge wattage ability of the generator covers this extra power requirement.
Model Number Rated(Running) Wattage Surge Wattage
5500 5000 5500
Figure 15- generator wattage by model number.
The total running wattage requirement of the electrical devices connected to the generator should not exceed the rated wattage of the generator itself. To calculate the total wattage requirement of the electrical devices you wish to connect, find the rated (or running) wattage of each device. This number should be listed somewhere on the device or in its instruction manual. If you cannot find this wattage, you may calculate it by multiplying the Voltage requirement by the Amperage drawn:
Watts= Volts x Amperes
If these specifications are not available, you may estimate the Watts required by your device using the chart in figure 16.
When the rated wattage requirement of each electrical device has been determined, add these numbers to find the total rated wattage needed. If this number exceeds the rated wattage of the
20
generator, DO NOT connect all these devices. Select a combination of electrical devices, which has a total rated wattage lower than or equal to the rated wattage of the generator.
CAUTION: The generator can run at its surge wattage capacity for only a short time.
Connect electrical devices requiring a rated (running) wattage equal to or less than the rated wattage of the generator. Never connect devices requiring a rated wattage equal to the surge wattage of the generator. This can trip the circuit protectors (circuit breakers). tool or appliance electric water heater (40 gal) hot plate saw- radial arm electric stove (each element) saw- circular air compressor (1 HP) window air conditioner saw- miter microwave well water pump reciprocating saw sump pump refrigerator freezer furnace blower computer electric drill television deep freezer garage door opener stereo box fan clock radio security system
DVD player/ VCR rated (running) Watts
4000
2500
2000
1500-2800
1500
1500
1200
1200
1000
1000
960
800
800
800
800
600
500
500
480
400
300
300
180
100 additional surge Watts
0
0
2000
0
1500
3000
1800
1200
0
1000
1040
1200
1200
1300
0
900
0
500
0
0
600
0
0
0 common light bulb 75 0
NOTE: The above wattage figures are estimates. Try to check the wattage listed on your electrical device before consulting this chart.
Figure 16- Estimated wattage requirements of common electrical devices.
Once you have determined what electrical devices you will be powering with the generator, connect these devices according to the following procedure:
1. Plug in each electrical device with the device turned off. NOTE: Be sure to attach appliances to the correct receptacles (outlets). Connect standard 120 Volt, single phase, 60
Hz loads only to the 120 Volt receptacles. Connect 240/120 Volt, single phase, 60Hz loads with a NEMA L14-30 plug only to the 240/120 Volt receptacle See Figure 17 for a depiction of each of these receptacles.
2. Push in the circuit reset buttons to the “ON” position (NOTE: They may be pushed in already).
21
3. Move the voltage selector to the desired position. Move the switch to the left to use the standard 120 Volt receptacles. Move the switch to the right to use the 240/120 Volt NEMA receptacle.
4. The power indicator lights will light accordingly as the Volt Selector is selected. They light up when the receptacles receive power. In the case of the 240/120 Volt receptacle, both lights MUST light up for 240/120 Volts of power. If only one light comes on, DO NOT
USE the receptacle. Press the circuit reset buttons and see if both lights come on. If both lights will still not illuminate, call the customer service number for instructions.
CAUTION: Do not connect 50Hz or 3-phase loads to the generator.
Figure 17- AC Receptacles available on the generator
CIRCUIT RESET BUTTONS
The circuit reset buttons help to prevent the generator from electrical overload. If your receptacle short circuits or becomes overloaded by an electrical device or devices with too great a wattage rating, the circuit protector may shut off power to the receptacle. If this happens, you will see the voltage indicator light or lights turn off and you will not be able to draw power from the overloaded receptacle. In the event of such an overload, disconnect all electrical devices from the generator and press the circuit reset buttons. If power still does not return to the receptacle, call our customer service line.
SOME NOTES ABOUT POWER CORDS
Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement by the electrical device.
See Figure 18 for recommended cords based on the power requirement of the electrical device.
22
Device Requirements
Amps Watts (120V) Watts (240 V)
Max. Cord Length (ft) by Wire Gauge
#8 wire #10 wire #12 wire #14 wire #16 wire
2.5
5
300
600
600
1200
NR
NR
1000
500
600
300
375
200
250
125
7.5
10
900
1200
1800
2400
NR
NR
350
250
200
150
125
100
100
50
15
20
25
30
40
1800
2400
3000
3600
4800
3600
4800
6000
7200
9600
NR
175
150
125
90
150
125
100
65
NR
100
75
60
NR
NR
65
50
NR
NR
NR
NR
NR
NR
NR
NR
*NR= not recommended
Figure 18- Maximum Extension Cord Lengths by Power Requirement
DC Usage
This Generator is equipped with a cigarette lighter style 12V DC receptacle. The maximum draw for this DC outlet is 8.3 Amps. The 12V DC receptacle is not intended for use to charge automotive batteries.
The cigarette lighter style receptacle permits the use of any electrical device designed for use in a
12V DC cigarette style outlet similar to ones found in automobiles. The electrical device has a power cord with a metal pin on the bottom and two leaf springs on the sides. Some common automotive type electrical devices are inflators, vacuum cleaners, chargers of various types and more.
To Use: Simply plug the electrical device power cord into the 12V DC outlet and ensure the power cord is securely in place. Use the device as instructed. Remove after use by simply pulling the power cord out of the receptacle. The 12V DC receptacle is protected against overloads by an inline fuse located behind the control panel.
STOPPING THE GENERATOR
To stop the generator:
1. Turn off all electrical devices prior to unplugging them from the generator. Unplugging running devices can cause damage to the generator.
2. Turn the engine switch to the “OFF” position.
3. Turn the fuel valve to the “OFF” (horizontal) position.
WARNING:
Allow the generator to cool for several minutes before touching areas that become hot during use.
CAUTION: Allowing gas to sit in the generator tank for long periods of time without use can make it difficult to start the generator in the future. Never store generator for extended periods of time with fuel in the tank.
23
MAINTENANCE / CARE
Proper routine maintenance of your generator will help prolong the life of your machine. Please perform maintenance checks and operations according the schedule in figure 19.
If you have questions about any of the maintenance procedures listed in this manual, please call (888) 315-3080 M-F 8-5CST.
CAUTION: Never perform maintenance operations while the generator is running.
Recommended Maintenance Schedule
Engine oil
Air cleaner
check level replace check clean
fuel filter cup clean each use x x first month then every
20 hrs x every 3 months or
50 hrs
x x every 6 months or
100 hrs every year or 300 hrs x spark plug check/ clean gas tank
check gas level clean x x x
Figure 19- Recommended maintenance schedule
Cleaning the Generator
Never clean the generator when it is running! Never clean with a bucket of water or a hose. Water can get inside the working parts of the generator and cause a short circuit or corrosion.
Always try to use the generator in a cool, dry place. If the generator becomes dirty, clean the exterior with a damp cloth, a soft brush, vacuum or pressurized air.
Checking the Oil
Check the oil level of the generator according to the Recommended Maintenance Schedule in
Figure 19. The generator is equipped with an automatic shutoff to protect it from running with low oil pressure. The generator should be checked before each use for proper oil level. This is a critical step for proper engine starting.
To check or add oil, follow these steps:
1. Make sure the generator is on a level surface. Clean around oil fill.
2. Remove the oil filler/dipstick cap and check oil level.
3. If oil level is below the second thread from the lip of the oil fill opening, slowly add oil until the engine crankcase is filled.
4. Reinstall and tighten oil filler cap before starting the engine. .
24
Figure 20- Checking the oil
Changing/ Adding Oil
Change the oil according to the maintenance schedule in figure 19. Change the oil when the engine is warm. This will allow for complete drainage. Change oil more often if operating under heavy load or high ambient temperatures. It is also necessary to drain the oil from the crankcase if it has become contaminated with water or dirt.
The oil capacity of the engine in this generator is 37 fluid oz. Add oil when the oil level is low.
Drain the oil from the generator according to the following steps:
1. Place a container underneath the engine to catch oil as it drains.
2. Using a 10 mm hex wrench, unscrew the oil drain plug (see figure 21). Allow all the oil to drain from the engine.
3. Reinstall the oil drain plug and tighten with a 10 mm hex wrench.
To fill the crankcase with oil, follow these steps:
1. Make sure the generator is on a level surface. Tilting the generator to assist in filling will
cause oil to flow into engine areas and will cause damage. Keep generator level!
2. Remove the oil filler/dipstick cap from the engine as shown in figure 20 above.
3. Using a funnel, add the appropriate type and amount of oil into the crankcase. The crankcase is full when the oil level has reached the second thread from the lip of the opening (see figure 22).
4. Check for oil leaks. Reinstall oil filler cap before starting engine.
Figure 21- Draining oil Figure 22- Adding oil
NOTE: Never dispose of used motor oil in the trash or down a drain. Please call your local recycling center or auto garage to arrange oil disposal.
25
Air Cleaner Maintenance
Routine maintenance of the air cleaner helps maintain proper air flow to the carburetor. Check that the air cleaner is free of excessive dirt.
1. Unhinge the clasps at the top and bottom of the air cleaner cover (see figure 23).
2. Remove the sponge-like elements from the casing.
3. Wipe the dirt from inside the empty air cleaner casing
4. Wash the sponge-like elements in household detergent and warm water. Allow to dry.
5. Reinstall the sponge-like elements in the air cleaner casing and reinstall the cover.
Figure 23- Removing the air cleaner casing.
Fuel Filter Cup Cleaning
The fuel filter cup is a small well underneath the fuel valve. It helps to trap dirt and water that may be in the fuel tank before it can enter the engine. To clean the fuel filter cup:
1. Turn the fuel valve to the “off” position.
2. Unscrew the fuel filter cup from the fuel valve using a wrench. Turn the valve toward you to unscrew (see figure 24).
3. Clean the cup of all sediment using a rag or brush.
4. Reinstall the fuel filter cup.
Figure 24- Removing the Fuel Filter Cup
26
Spark Plug Maintenance
The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped. To inspect the spark plug:
1. Pull on the spark plug cap to remove it.
2. Unscrew the spark plug from the generator using the spark plug wrench included with this product (see figure 25).
3. Visually inspect the spark plug. If it is cracked or chipped, discard and replace with a new spark plug.
4. Measure the plug gap with a gauge (see figure 26). The gap should be 0.7-0.8mm (0.028-
0.031in).
5. If you are re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base and then re-gap the spark plug.
6. Screw the spark plug back into its place on the generator using the spark plug wrench. Do
not over-tighten spark plug. Recommended tightening of spark plug is ½ to ¾ of a turn after spark plug gasket contacts spark plug hole. Reinstall the spark plug cap.
PLUG WRENCH
0.7-0.8 mm
(0.028-0.031 in)
PLUG CAP
Figure 25- Removing the spark plug Figure 26- Measuring the spark plug gap
NGK BP7ES
Draining the Fuel Tank
Clean fuel tank each year or before storing the generator for extended periods of time. To drain the fuel tank and carburetor:
1. Turn the fuel valve to the “OFF” position.
2. Remove the fuel line between the fuel valve and carburetor. Caution: a small amount of fuel may leak from the hose during removal.
3. Attach a fuel line (not included with the generator) to exposed end of the fuel valve.
4. Position fuel line into an appropriate container and open the fuel valve allowing fuel to flow into the container.
5. Once fuel is drained, shut off the fuel valve.
6. Start and run the engine until fuel runs out.
7. Remove the fuel filter cup (see “Fuel Filter Cup Cleaning” earlier in this section).
8. Empty the fuel filter cup of any fuel and clean
9. Reinstall the fuel filter cup.
10. Store the emptied gasoline in a suitable place.
CAUTION: Do not store fuel for more than 3 months.
27
STORAGE / TRANSPORT PROCEDURES
CAUTION:
Never place any type of storage cover on the generator while it is still hot.
If the generator is being stored for short periods of time (30 – 60 days), add stabilized fuel to the fuel tank until full. NOTE: Filling the tank reduces the amount of air in the tank and helps reduce deterioration of fuel. Run the engine for 2 – 3 minutes allowing stabilized fuel mixture to circulate through the carburetor.
When transporting or storing the generator for extended periods of time:
• Drain the fuel tank (see “Draining the Fuel Tank” in the “Maintenance” section).
• Disconnect the spark plug cap from the spark plug.
• Do not obstruct any ventilation openings.
• Keep the generator in a cool dry area.
28
Generator
AC Output
Rated Wattage
Surge Wattage
Rated Voltage
Rated Amperage
Rated Frequency
Phase
Dimensions(in):
Weight
Engine
Engine type
Ignition system
Displacement
Fuel tank capacity:
Oil capacity
Run time on 50% load
Noise rating
Spark Plug
SPECIFICATIONS
5000 W
5500 W
240V/120 V
20.5A/41A
60 Hz
Single length= 27.6 width= 21.1 height= 22.1
187.2 lbs
4-stroke OHV single cylinder with forced air cooling system non-contact transistor
389 cm
3
25 L (6.50 US gal.)
1.1 L (37 fl oz.)
11hrs
74 dB
NGK BP7ES
29
TROUBLESHOOTING
IMPORTANT: If trouble persists please call our customer help line at (888) 315-3080 M-F 8-5
Central Time.
Problem
Engine will not start
Cause
Fuel valve is turned to "OFF".
Choke is open.
Solution
Engine switch is set to "OFF". Set engine switch to "ON".
Turn fuel valve to "ON" position.
Close the choke.
Engine is out of gas. Add gas.
Engine is filled with contaminated or old gas Change the gas in the tank.
Spark plug is dirty. Clean spark plug.
Spark plug is broken. Replace spark plug.
Generator is not on level surface.
Move generator to a level surface to prevent low oil shutdown from triggering.
Oil is low Add or replace oil.
Engine runs but there is no electrical output
Circuit reset button is off.
Bad connecting wires/cables.
Generator runs but does not support all electrical devices connected.
Wait for 2 minutes and push the circuit reset button to the
"ON" position.
If you are using an extension cord, try a different one.
Bad electrical device connected to generator. Try connecting a different device.
Generator is overloaded
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
5. Restart generator.
6. Try connecting fewer electrical loads to the generator.
Short in one of the connected devices. Try disconnecting any faulty or short-circuited electrical loads.
Air cleaner is dirty. Clean or replace air cleaner.
DC No Power
Power cord plug not securely in place
Twist and push power cord plug into receptacle until contact is made with bottom of receptacle.
Protective fuse is blown Contact our customer service help line at (888) 315-3080.
30
ENGINE EXPLODED VIEW AND PARTS LIST
31
32
GENERATOR EXPLODED VIEW AND PARTS LIST
33
Item Order # Qty Description
1 P54429
2 P54881
3 P54432
1 13hp gasoline engine
1 Tubular frame (Yellow)
2 Left rubber damper
Item Order # Qty Description
44 P54514
45 P54516
48 P54368
1 Washer
1 Housing
1 Gas cap assembly
4 P54434
5 P54436
6 P54438
7 P54440
10 P54840
11 P54841
12 P54842
13 P54272
14 P54276
15 P54882
17 P54845
18 P54883
19 P54884
20 P54296
22 P54849
23 P54256
24 P54308
25 P54454
26 P54850
27 P54851
28 P54852
29 P54452
30 P54486
31 P54488
32 P54489
33 P54493
34 P54495
35 P54496
36 P54885
38 P54502
39 P54504
41 P54508
42 P54511
43 P54513
2 Right rubber damper
4 Nut M10
2 Rubber frame pad
4 Nut M8
1 Earth terminal set
1 Wire harness assembly
1 Switch wire
1 Receptacle (30A)
6 Bolt M4X10
1 Control panel assembly
1 Control panel case
1 Panel switch mark,RH
1 Panel switch mark,LH
1 Ignition switch
2 Circuit breaker(20A)
4 Circuit bolt
6 Nut M4
2 Duplex receptacle
4 Boot, AC output wire
1 Boot, main wire harness
1 Diode assembly
1 Fuse
1 Generator fan
1 Stator cover
1 Stator assembly w/ DC
2 Bolt M5x198
1 Rotor
2 Screw M5x12
1 End cover (Black)
2 Screw M5x16
1 Voltage regulator
1 Brush assembly
1 Bolt M10x250
4 Bolt M6x160
49 P54372
50 P54857
51 P54528
54 P54534
55 P54536
56 P54538
57 P54540
58 P54542
59 P54544
60 P54392
61 P54548
62 P54550
63 P54552
64 P54553
65 P54555
66 P54556
67 P54559
68 P54561
69 P54563
70 P54564
71 P54566
72 P54568
73 P54571
74 P54828
75 P54864
80 P54863
81 P54866
90 P54886
91 P54256
99 P54877
100 P54878
101 P54887
102 P54888
106 P54254
107 P54889
1 Fuel tank filter
1 Fuel tank (Black)
1 Fuel gauge assembly
4 Bolt 6x25
4 Upper tank damper
4 Bolt spacer
4 Lower tank damper
2 Fuel line clip
1 Fuel line
1 Fuel valve assembly
1 Exhaust pipe gasket
2 Nut
2 Bolt
1 Exhaust pipe
1 Exhaust pipe gasket
7 Bolt 6x10
1 Muffler guard
1 Muffler
1 Muffler shroud
1 Rubber seal
4 Bolt
1 Metal bracket
1 Muffler side cover
4 Power Indicator
2 wheel assembly
2 handle assembly
2 Foot assembly
1 Crosspiece assembly
6 Bolt M6x12
1 Engine hour counter
1 12V DC receptacle
1 Connection board
2 Wheel shaft assembly
4 Rubber bottom
2 Wheel
34
WIRING DIAGRAM
35
NOTES:
36
WARRANTY STATEMENT
FOR WEN POWER TM GENERATORS
WEN Power™ generators are warranted (to the original purchaser) to be free from defects in materials and workmanship for a period of two (2) years from the date of original purchase. Generators used for commercial or for rental have a warranty period of 90 days from date of original purchase. Please fill out and mail the enclosed warranty card and mail it to Power Pro Technology along with a copy of the receipt. The information is required to process warranty claims.
WEN Power™ will repair or replace, at its discretion, any part that is proven to be defective in materials or workmanship under normal use during the two (2) year warranty period. Warranty repairs or replacements will be made without charge for parts or labor.
Parts replaced during warranty repairs will be considered as part of the original product and will have the same warranty period as the original product.
TO EXERCISE WARRANTY COVERAGE:
Do not return to retailer!
For warranty and technical support call the toll-free
Customer Service Number: (888) 315-3080 and you will be informed of the nearest authorized service center. We will prearrange the repair with the center.
WARRANTY COVERAGE:
This warranty is conveyed to the original purchaser and is not transferable.
Generators contain parts that will wear out with usage and parts that need maintenance.
The warranty does not cover wear or maintenance parts. Specifically, the warranty does not cover replacement of air filter, spark plug, brush and recoil starter rope.
Warranty does not extend to generators damaged or affected by accidents, neglect, misuse, contaminated fuel, unauthorized alterations, use in applications beyond product design and any other modification or abuse.
WEN Power™ is not liable for any indirect, incidental or consequential damages from the sale or use of this product. Any implied warranties are limited to two (2) years as stated in this written limited warranty. Some states do not allow limitation on the length of an implied warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you the specific legal right, and you may have other rights that vary by state.
Wen Power TM . Elgin, IL 60123. www.wenproducts.com.
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