Canon FAXPHONE L75 Service manual

FAXPHONE L75
SERVICE
MANUAL
Canon
I. PREFACE
This manual is based on the following manuals, and only includes differences between LASER CLASS
1060P and FAXPHONE L75.
HY8-19AU-000
HY8-39AR-000
HY8-89AT-000
LASER CLASS 1060P SERVICE MANUAL, Rev.0
LASER CLASS 1060P CATALOG, Rev.0
LASER CLASS 1060P CIRCUIT DIAGRAM, Rev.0
II. CONTENTS
CHAPTER 1 : POINTS OF DIFFERENCE FROM THE ORIGINAL MACHINE
This chapter explains the differences between this machine and the original one.
CHAPTER 2 : CIRCUIT DIAGRAM
This chapter contain the pages which are different from those in the Circuit Diagram
for LASER CLASS 1060P.
1
CHAPTER 1
POINTS OF DIFFERNECE
FROM THE ORIGINALMACHINE
2
1. Parts change
For details of any change in parts numbers, see the Parts Catalog.
2. Specification change
Canges have been made to the electrical circuitry, and the functions of the NCU board have
been integrated with those of the SCNT board. In this Service Reference Manual, detailed
explanations of the electrical circuitry have been omitted (to respect the decision not to disclose
detailed information in technical documentation, e.g., on ICs).
Power Source
Power consumption
Modem IC
Dimensions
ADF capacity
Handset
Centronics interface
Note on Late Start:
120-127V 60Hz
standby less than 3.5W / less than 660W (when operating)
FM336plus
445 mm x 578 mm x 404 mm (cluding trays and handset)
Max. 30 sheets (A4/Letter)
standard
None (USB only)
Do not change the settings of #1 SSSW SW28 bit2 and bit3.
If they are changed, a communication error might occur.
3
Interface specifications (FAXPHONE L75)
interface
USB only
Support software
Windows 98/Me/2000/XP
Winsows 95/NT4.0 (Not support)
Windows 95
Windows 98
Windows NT 4.0
Windows 2000
Windows Me
Windows XP
FAX-L290 Suite
USB I/F
not
supported
conditionally
supported*
not
supported
conditionally
supported*
conditionally
supported*
conditionally
supported*
*: A USB connection applies to Windows XP/Me/2000 pre-install models and to
pre-install models upgraded to Windows XP/Me/2000 from Windows 98 or later.
Windows Drivers
Win98.Me LBP Printer Driver (USB supported)
Win2000.XP LBP Printer Driver (USB supported)
4
7. Error codes and recovery methods
As for the descriptions of causes of and actions for error codes, only those items to which
changes have been made because of the use of different connector numbers are indicated.
#001 [TX] Paper jam
Cause:
The document jammed in the fax machine.
Solutions: Remove the document and transmit/copy again.
Cause:
The document width size or thickness does not meet the standards.
Solutions: Use a copy machine to copy the document to LTR or other standard size
Cause:
Internal structure defect.
Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly
using the methods given in this chapter,5.1.6 Faculty tests, Test mode [6] Faculty test, [3]
Sensor tests.
(2) Check the actuators of the original sensor (DS) and the original edge sensor (DES) for disconnection.
(3) Check the document sensor (DS) and OPCNT board (J4) connections.
(4) Check the document edge sensor (DES) and OPCNT board (J3) connections.
(5) Check the SCNT board (J1) and OPCNT board (J2) connections.
(6) Make a copy,and make sure that the document read motor is operating corrctly.
(7) Check the document read motor and PCNT board (J402) connections.
(8) Check the SCNT board (J4) and PCNT board connections.
(9) Replace the document sensor (DS).
(10) Replace the document edge sensor (DES).
(11) Replace the OPCNT board.
(12) Replace the document read motor.
(13) Replace the SCNT board.
(14) Replace the PCNT board.
7
#003 [TX/RX] Copy page transmission time over
Cause:
One page of the document was longer than 39.4 inches (1 meter) or transmission/copying took longer
than the regulated time (32 minutes).
Solutions: (1) Use a copy machine to copy the document onto serveral shorter page, then tranmit/copy.
(2) Raise the page timer value with Service Data #1 SSSW SW12.
Cause:
Reception took longer than the regulated time (32 minutes).
Solutions: (1) Have the other party split the document over multiple pages and receive it that way.
(2) Contact the other party and check the cause.
(3) Raise the page timer value with Service Data #1 SSSW SW12.
Cause:
Internal structure defect.
Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly
using the methods given in this chapter,5.1.6 Faculty tests, Test mode [6] Faculty test, [3]
Sensor tests.
(2) Check the document sensor (DS) and OPCNT board (J4) connections.
(3) Check the document edge sensor (DES) and OPCNT board (J3) connections.
(4) Check the SCNT board (J1) and OPCNT board (J2) connections.
(5) Make a copy,and make sure that the document read motor is operating corrctly.
(6) Check the document read motor and PCNT board (J402) connections.
(7) Check the SCNT board (J4) and PCNT board (J2) connections.
(8) Replace the document sensor (DS).
(9) Replace the document edge sensor (DES).
(10) Replace the OPCNT board.
(11) Replace the document read motor.
(12) Replace the SCNT board.
(13) Replace the PCNT board.
#009 [RX] Recording paper jam or out of paper
Cause:
The recording paper jammed.
Solutions: Clear the recording paper jam.
Cause:
There is no recording paper.
Solutions: Load recording paper.
Cause:
Internal structure defect.
Solutions: (1) Check the actuators of the recording paper edge sensor for damage and deformation.
(2) Check the connection of the main motor and the PCNT board (J401).
(3) Check the connection of the SCNT board (J14) and the recording paper sensor edge.
(4) Check the connection of the PCNT board (J2) and the SCNT board (J4); check the connection
of the power supply unit (J202) and the PCNT board (J1); then, check the connection of the
power supply unit (J201) and the SCNT board (J8).
(5) Replace the sensor.
(6) Replace the main motor.
(7) Replace the PCNT board.
(8) Replace the SCNT board.
(9) Replace the power supply unit.
8
##322 [RX] Fixing heater temperature abnormality
Cause:
Internal unit defect.
Solutions: (1) Check the connections between the fixing ass’y and the PCNT board (J102) and between the
fixing ass’y and the SCNT board (J14).
(2) Check the connection between the PCNT board (J1) and the power supply unit (J202).
(3) Check the resistance between connector pins of the fixing ass’y.
J206-12 and J206-13: 436 to 301 kΩ (at 25°C)
J102-1 and J102-2: 25.1 to 28.8 Ω (at 25°C)
If either resistance is incorrect, replace the fixing ass’y.
(4) Replace the PCNT board.
(5) Replace the power supply unit.
(6) Replace the SCNT board.
##324 [RX] Printer section scanner motor rotation rate abnormal
Cause:
Internal unit defect (Incorrect scanner motor speed)
Solutions: (1) Check the connection between the LASER/scanner section (J802) and the SCNT board (J6).
(2) Replace the LASER/scanner section.
(3) Replace the SCNT board.
9
General errors
• The unit does not turn on. (Evaluation criteria: Look at the actual unit.)
(1) Check the power cord connection.
(2) Check the connection between the PCNT board (J1) and power supply unit (J202).
(3) Check the connection between the SCNT board (J8) and power supply unit (J201).
(4) Check the connection between the SCNT board (J4) and PCNT board (J2).
(5) Check the power supply unit’s fuse (F101/F102).
(6) Replace the power supply unit.
• Abnormal display. (Applicable test mode: Operation panel test)
Nothing is displayed.
(1) Check the connection between the OPCNT board (J2) and SCNT board (J1).
(2) Check the connection between the LCD unit and OPCNT board (J5).
(3) Replace the LCD unit.
(4) Replace the OPCNT board.
(5) Replace the SCNT board.
Part of the LCD panel does not display anything.
(1) Check for LCD problems with the test mode.
(2) Check the connection between the OPCNT board (J2) and SCNT board (J1).
(3) Check the connection between the LCD unit and OPCNT board (J5).
(4) Replace the LCD unit.
(5) Replace the OPCNT board.
(6) Replace the SCNT board.
• The buttons do not work. (Applicable test mode: Operation panel test)
(1) If the test mode can be used, check for faulty buttons.
(2) Check the connection between the OPCNT board (J2) and SCNT board (J1).
(3) Check the connection between the Membren sheet and OPCNT board (J1).
(4) Replace the Membren sheet.
(5) Replace the OPCNT board.
(6) Replace the SCNT board.
• No sound from the speaker
(1) Check the connection of the speaker and SCNT board (J401).
(2) Replace the speaker.
(3) Replace the SCNT board.
10
Printing problems
• Faulty printing (Evaluation criteria: Test print is faulty.)
• The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.)
The main motor does not run.
(1) Check the connection between the main motor and the PCNT board (J401).
(2) Check the main motor’s resistance. 8.1 ~ 12.54 Ω/1 phase is normal.
(3) Replace the main motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
The paper is not picked up from the auto sheet feeder.
(1) Check whether the recommended paper is used.
(2) Check whether more than 100 sheets of paper have been loaded in the auto sheet feeder.
(3) Check whether the paper has been loaded into the sheet feeder correctly.
(4) Check the connection between the paper pickup solenoid and the SCNT boatd (J9).
(5) Replace the paper pickup solenoid.
(6) Clean the separation pad.
(7) Replace the separation pad.
(8) Replace the separation pad spring or the lifting spring.
(9) Replace the SCNT board.
The paper skews.
(1) Check whether the recommended paper is used.
(2) Check whether more than 100 sheets of paper have been loaded in the sheet feeder.
(3) Check whether the paper has been loaded into the sheet feeder correctly.
(4) Check whether dust or paper debris have built up inside the auto sheet feeder.
(5) Check whether the paper pickup roller, or any other rollers, are damaged or scratched.
• The printing operation is abnormal.
The unit indicates there is a paper jam when there is no paper jam.
(1) Check the connection from the paper edge sensor to the SCNT board (J14).
(2) Check whether the paper edge sensor and actuator and the paper eject sensor actuator are in their correct positions.
(3) In test mode check whether the paper edge sensor and the paper eject sensor are operating correctly.
(4) Replace the SCNT board.
To document feed motor
Main motor
4
4
1
1
Main motor connector
Document feed motor connector
1-2 : 8.1~12.54Ω
3-4 : 8.1~12.54Ω
1-2 : 13.95~25.68Ω
3-4 : 13.95~25.68Ω
11
Scanning problems
• Faulty scanning (Evaluation criteria: Test print is good, but the copied image is poor.)
• The document is not fed.
The document feed motor does not run. (Evaluation criteria: Check it visually.)
(1) Check the connection between the document feed motor and the PCNT board (J402).
(2) Check the document feed motor’s resistance. 13.95 ~ 25.68 W/1 phase is normal.
(3) Replace the document feed motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
The document slips against the rollers. (Evaluation criteria: Check it visually. Stretched copy image.)
(1) Clean the document reading section.
(2) Replace the reading section’s rollers.
The document does not separate. (Evaluation criteria: Check it visually.)
(1) Check whether the document feed motor is driving all the rollers. (Check for any damaged gears or foreign matter
stuck inside.)
(2) Check whether the document feed lever is set to manual document feed.
(3) Clean the separation roller and separation guide.
(4) Replace the separation roller and separation guide.
The scanner unit’s sensors are defective (Evaluation criteria: The placed document or transported
document is not detected.)
(1) Check for any faulty sensors while executing the copying operation and test mode.
(2) Check the connection between the OPCNT board (J2) and the SCNT board (J1).
(3) Replace OPCNT board.
(4) Replace the SCNT board.
12
CHAPTER 2
CIRCUIT DIAGRAM
II. PRODUCT NO. LIST
This manual describes the component units of the following products.
PRODUCT No.
UNIT NAME
DRAWING No.
H12-2502
FAXPHONEL75 (USA)
PCNT BOARD ASS’Y
HG5-2968
HG5-2968
OPCNT BOARD ASS’Y
HG5-2970
HG5-2968
SCNT BOARD ASS’Y
HG5-2997
HG5-2997
MODULAR BOARD
HG5-2998
HG5-2998
HH3-5391
HH3-5391
ASS’Y
POWER SUPPLY UNIT
CAUTION:The numbers attachment to the technical drawings in this manual are Design drawing
numbers. In some cases the service part numbers and Design drawing numbers do not match.
II
REVISION 0
LASER CLASS 1060P
H12-2042
120V
USA
HANDSET KIT 3
H12-3701
120V
USA
APR. 2001
HY8-19AU-000
COPYRIGHT © 2001 CANON INC.
CANON LASER CLASS 1060P APR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there
may be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or
short period, Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local
law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 2001 by Canon Inc.
CANON INC.
Consumer Imaging Products Quality Assurance Dept. 1
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan
DTP System
This manual was produced on a Windows 98®, personal computer, final pages were printed on AGFA SelectSet
Avantra 25.
All graphics were produced with Adobe Illustrator 9.0J®
All documents and all page layouts were created with Adobe Page Maker 6.5®
I. MEANINGS OF MARKS
If the following mark is used, follow the directions given.
Mark
Meaning
States a precaution to be taken to prevent danger to personnel, damage to
the product, or damage to electronic components by discharge of static
electricity. for example.
States a precaution to be taken to prevent damage to electronic components by electrostatic discharge.
Informs you of fire-related cautions.
Warns against disassembly of parts.
Informs you that the plug must be removed from the power outlet before
starting an operation.
Gives useful information to understand descriptions.
NOTE
Indicates sections to be read to obtain more detailed information.
I
II. ABOUT THIS MANUAL
This manual is divided into four parts, and contains information required for servicing the
product.
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely.
Chapter 2: Technical Reference
This part explains the technical theory of the product.
Chapter 3: Assembly and Disassembly
This part provides descriptions on how to disassembly/assembly the product in question.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for service operations, troubleshooting
and service switches.
Chapter 5: Appendix
This part explains the information of the installation, optional products and user data
flow.
• For more details of user operations and user reports, see the seperate volume of USER’S GUIDE.
• Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for
details them.
• Detailed descriptions of error codes are limited to those codes which have
been added to the product in question or those for which remedies unique
to the product in question are offered. For details on other error codes,
refer to the separately available G3 Facsimile Error Code List (Rev.1).
II
III. REVISION HISTORY
REVISION
0
CONTENT
Original
III
IV. TABLE OF CONTENTS
Chapter 1: General Description
Page
1-1
1-1
1-2
1-2
1-2
1-3
1-5
1-7
1-8
1-10
1-10
1-11
1-13
1-14
1-14
1-16
1-17
1-17
1. FEATURES
1.1 Overview
2. SPECIFICATIONS
2.1 General Specification
2.2 Communication Specification
2.3 Scanner Specification
2.4 Printer Specification
2.5 Copy Specifications
2.6 Function
2.7 Interface Spcifications
2.7.1 Bi-directional centronics interface
2.7.2 Serial interface (USB)
2.7.3 Supported Software
3. OVERVIEW
3.1 External View
3.2 Operation Panel
3.3 Option
3.3.1 Toner Cartridge
2-1
2-1
2-4
2-7
2-10
2-11
2-11
2-11
2-11
2-11
2-15
2-15
2-16
2-16
2-17
2-19
Chapter 2: Technical Reference
1. COMPONENT LAYOUT
1.1 Parts Layout
2. SCANNER MECHANISM
3. PAPER SUPPLY SECTION
4. PRINTER SECTION
4.1 LASER/Scanner Section
4.2 Toner Cartridge
4.3 Toner Transfer Section
4.4 Fixing Section
4.5 Paper Feed/Eject Section
5. WIRING DIAGRAM
5.1 Wiring Diagram
6. ELECTRIC CIRCUIT
6.1 Component Block Diagram
6.2 Circuit Board Components
6.3 Flow of Image Signals
IV
2-21
7. NEW FUNCTION
3-1
3-1
3-2
3-3
3-3
3-4
3-4
3-7
3-8
3-15
3-20
Chapter 3: Assembly and Disassembly
1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
1.1 Safety Cautions
1.2 General Cautions
1.3 Product-Inherent Cautions
1.4 Action in the Event of Abnormality (All Clear)
2. DISASSEMBLY/ASSEMBLY
2.1 Parts Layout
2.2 Disassembly Work-Flow
2.3 Disassembly Procedure
2.4 Reading Ass’y
2.5 Printer Ass’y
4-1
4-1
4-1
4-2
4-2
4-2
4-2
4-2
4-3
4-3
4-3
4-3
4-3
4-3
4-3
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
4-5
Chapter 4: Maintenance and Service
1. MAINTENANCE LIST
1.1 Consumables
1.2 Cleaning
1.3 Periodic Inspection
1.4 Periodic Replacement Parts
1.5 Adjustment Items
1.6 General Tools
1.7 Special Tools
2. HOW TO CLEAN PARTS
2.1 Main Unit Outer Covers
2.2 Separation Roller
2.3 Separation Guide
2.4 White Sheet
2.5 Scanning Glass (Contact Sensor)
2.6 Paper Feed Guide
2.7 Paper Pickup Roller
2.8 Transfer Charging Roller
2.9 Static Charge Eliminator
2.10 High Voltage Terminal
2.11 Fixing Entrance Guide
2.12 Paper Eject Face-up Roller
2.13 Flapper
2.14 Document Feed Roller, Document Eject Roller
2.15 Pressure Roller
2.16 Fixing Ass’y
2.17 Separation Pad
V
4-7
4-7
4-9
4-9
4-12
4-22
4-22
4-23
4-31
4-35
4-37
4-37
4-38
4-41
4-41
4-42
4-42
4-43
4-44
4-50
4-51
4-56
4-56
4-56
4-57
4-58
4-59
4-60
4-63
4-68
4-68
4-68
4-70
3. TROUBLESHOOTING
3.1 Troubleshooting Index
3.2 Errors Shown on the Display
3.2.1 User error message
3.2.2 Error codes
3.3 Errors not Shown on the Display
3.3.1 General errors
3.3.2 Printing problems
3.3.3 Faults in the Printer Unit
3.3.4 Scanning problems
3.4 Processing Communication Problems
3.4.1 Initial identification of problems
3.4.2 Procedures for processing communication problems
4. SERVICE SWITCHES
4.1 Hardware Switches
4.2 Service Data Settings
4.2.1 Service data overview
4.2.2 Service data registration/setting method
4.2.3 Service data settings
4.2.4 Explanation of service data
4.2.5 New SSSWs/parameters added to this model
5. TEST FUNCTIONS
5.1 Service Test Functions
5.1.1 Test mode overview
5.1.2 Test mode flowchart
5.1.3 D-RAM tests
5.1.4 Print
5.1.5 Modem and NCU tests
5.1.6 Faculty tests
6. SERVICE REPORT
6.1 Report Output Function
6.1.1 User report output functions
6.1.2 Service report output functions
5-1
5-1
5-1
5-2
5-7
5-7
Chapter 5: Appendix
1. INSTALLING THE LASER CLASS 1060P
1.1 Setting Up
1.2 Checking Operations
2. USER DATA FLOW
3. OPTION
3.1 HANDSET KIT
VI
Chapter 1
General
Description
LASER CLASS 1060P Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 transceiving facsimile based on the ITU-T recommendation. The product uses an LBP
printer operating on the principle of electro photographic recording.
High Image Quality
The product uses a laser beam method, which has come to enjoy a highly favorable reputation for use in
printers, and is capable of offering a resolution of 600 × 600 dpi.
UHQ (Ultra-High Quality)
UHQ smoothing enables faithful reproduction of originals. Further, it produces as many as about six prints
per minute, promising high work efficiency.
Plain Paper Printing
Received faxes or copies may be printed on plain paper for practical and immediate use.
Toner detection function
This unit uses a magnetic (permeability) sensor to detect remaining toner.
Automatic dialing
There are 24 one-touch dial locations, and 100 coded-speed dial locations. Registered numbers can be
retrieved using the telephone directory feature.
SURF
Instead of the conventional pressure roller, fixing is by SURF, in which heating is by way of a special film
possessing low heat capacity. Since no heater must be supplied with power in standby state, there will be a
decrease in power consumption.
Low Noise
The use of SURF as the fixing method has eliminated the need to operate a fan, which would be the principal
source of noise.
1-1
LASER CLASS 1060P Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
Type
Body colour
Power source
Power consumption
Usage environment
Operating noise
Dimensions (W × D × H)
Weight
Desktop
Cool white
102 ~ 132V AC, 45 ~ 65 Hz,
standby less than 7.5W / less than 500W (when operating)
50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH
Horizontal
±3° or less
Measured in accordance with ISO standards
Standby
:30 dB(A) or less
Operating
:50 dB(A) or less
14.65" × 14.61" × 9.88" (372 mm × 371 × 251 mm)
(Not including Trays)
19.84 lbs (9 kg) Including trays
2.2 Communication Specification
Applicable lines
Handset
Transmission method
Transmission control protocol
Modulation method
G3 image signals
G3 procedure signals
Coding
Error correction
Canon express protocol (CEP)
PSTN (Public Switched Telephone Network)
PBX (Private Branch Exchange)
Option (CT-19)
Half-duplex
ITU-T T30 binary protocol/ECM protocol
ITU-T V.27ter (2.4k, 4.8k bps)
ITU-T V.29 (7.2k, 9.6k bps)
ITU-T V.17 (TC7.2k, TC9.6k, 12k, 14.4k bps)
ITU-T V.34 (2.4k, 4.8k, 7.2k, 9.6k, 12k, 14.4k, 16.8k,
19.2k, 21.6k, 24k, 26.4k, 28.8k, 31.2k,
33.6k bps)
ITU-T V.21 (No.2) (300bps)
ITU-T V.8, V.34 (300, 600, 1200bps)
(With automatic fallback function)
ITU-T T.4 Coding method (MH, MR)
ITU-T T.6 Coding method (MMR)
ITU-T T30 (ECM)
None
1-2
LASER CLASS 1060P Chapter 1: General Description
Time required for transmission protocol
Protocol *1
Mode
T.30 Standard
V.34
Pre-message
Protocol *2
approx. 12sec.
approx. 9sec.
Post-message
Protocol *3
(between pages)
approx. 4sec.
approx. 1sec.
Post-message
(after pages)
approx. 3.5sec.
approx. 1 sec.
*1 Time from when other facsimile is connected to the line until image transmission begins.
*2 Post-message (between pages): Time from after one document has been sent until
transmission of the next document starts if several pages are transmitted.
*3 Post-message (after last pages): Time from after image transmission is completed until line is switched
from facsimile to telephone.
Minimum transmission time
Transmission output level
Receive input level
Modem IC
10 msec. (MH,MR), 0 msec. (MMR)
from -8 to -15 dBm
V.34
from -9 to -43 dBm
Other than V.34
from -6 to -43 dBm
FM336
2.3 Scanner Specification
Type
ADF capacity
Effective scanning width
Scanning method
Scanning line density
Standard:
Fine:
Super Fine:
Scanning speed
Image modes
Scanning density adjustment
Halftone
Sheets
Max. 20 sheets (A4/Letter)
Max. 10 sheets (Legal)
Letter/Legal
8.42" (214 mm)
A4
8.19" (208 mm)
Contact sensor scanning method
8 dots/mm (203.2 dpi) × 3.85 line/mm (97.79 dpi)
8 dots/mm (203.2 dpi) × 7.7 line/mm (195.58 dpi)
8 dots/mm (203.2 dpi) × 15.4 line/mm (391.16 dpi)
Standard
7.7 sec./page
Halftone (PHOTO mode)
3 density level
64-gradation error diffusion system (UHQ)
1-3
LASER CLASS 1060P Chapter 1: General Description
Scanning range
Sheet dimensions (W × L)
Maximum
multiple pages:
1 pages:
Minimum
Thickness
multiple pages:
1 pages:
8.50" × 14.01" (216 mm × 355.9 mm)
8.50" × 39.37" (216 mm × 1000 mm)
5.83" × 4.13" (148 mm × 105 mm)
0.002" ~ 0.005" (0.06 mm ~ 0.13 mm)
40~90 g/m2
0.002" ~ 0.09" (0.06 mm ~ 0.23 mm)
35~240 g/m2
Document leading edge
Left margin
Right margin
Effective scanning width
SCANNING
DROP OUT RANGE
Top margin
SCANNING RANGE
Effective scanning length
Bottom margin
Document trailing edge
Figure 1-1 Scanning Range
Item
Effective scanning width
Effective scanning length
Left margin
Right margin
Top margin
Bottom margin
A4
8.19"±0.04"
(208 ±1.0 mm)
11.53"±0.12"
(293 ±3.0 mm)
0.04" ±0.08"
(1.0 ±2.0mm)
0.04" ±0.10"
(1.0 ±2.5 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
Letter
8.42"±0.04"
(213.9 ±1.0 mm)
10.84"±0.12"
(275.4 ±3.0 mm)
0.04" ±0.08"
(1.0 ±2.0mm)
0.04" ±0.10"
(1.0 ±2.5 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
Legal
8.42"±0.04"
(213.9 ±1.0 mm)
14.24"±0.12"
(361.6 ±3.0 mm)
0.04" ±0.08"
(1.0 ±2.0 mm)
0.04" ±0.10"
(1.0 ±2.5 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
Units are inches with mm shown in parentheses.
• Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.
• Skew area is not taken into consideration.
• The feed precision of the original is included in the scanning range values.
NOTE
1-4
LASER CLASS 1060P Chapter 1: General Description
2.4 Printer Specification
Printing method
Printing Cartridge
Products name
Product code
Valid period
Storage conditions
Toner detection
Printing speed
Printing resolution
Paper output tray stacking
(Face down delivery slot)
Paper tray
LASER Beam Printer
Canon FX3 Cartridge
H11-6381 (New product code: 1557A)
Within the guaranteed period indicated on the package
of the cartridge.
Temperature
from 32.0°F to 95.0°F (0°C to 35°C)
Humidity
from 35% to 85% RH
Yes (Toner out detect )
Approx. 6 pages/minute
Standard
8 dots/mm × 3.85 line/mm
Fine
8 dots/mm × 7.7 line/mm
Super Fine
8 dots/mm × 15.4 line/mm
Approx. 50 sheets
(when using the recommended paper)
Paper supply method
Kind of paper tray
Paper capacity
MULTI-PURPOSE TRAY
Plain Paper
Approx.100 sheets
Envelopes
Approx.7 envelopes
Recommended paper
Canon Copier LTR/LGL Premium Paper
Weight
75 g/m2
Paper size
LTR
Manufactured by
BOISE CASCADE
XEROX 4024
Weight
Paper size
Manufactured by
75 g/m2
LTR
XEROX
1-5
ASF (Auto Sheet Feeder)
MULTI-PURPOSE TRAY
Max. 0.40" (10 mm) thickness
Transparencies
Approx.1 sheet
LASER CLASS 1060P Chapter 1: General Description
Printing range
Paper dimensions (W × L)
Letter
Legal
A4
8.50" × 11.00" (215.9 mm × 279.4 mm)
8.50" × 14.00" (215.9 mm × 355.6 mm)
8.27" × 11.69" (210 mm × 297 mm)
Paper leading edge
Left margin
Right margin
Effective scanning width
PRINTING DROP OUT RANGE
PRINTING RANGE
Top margin
Effective scanning length
Bottom margin
Paper trailing edge
Figure 1-2 Printing Range
Item
Effective printing width
Effective printing length
Left margin
Right margin
Top margin
Bottom margin
A4
8.11" ±0.08"
(206 ±2.0 mm)
11.37" ±0.12"
(288.9 ±3.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.08" ±0.12"
(2.0 ±3.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.24"±0.16"
(6.0 ±4.0 mm)
Letter
8.19" ±0.08"
(207.9 ±2.0 mm)
10.69" ±0.12"
(271.4 ±3.0 mm)
0.16" ±0.08"
(4.0 ±2.0 mm)
0.16" ±0.12"
(4.0 ±3.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.24"±0.16"
(6.0 ±4.0 mm)
Legal
8.19" ±0.08"
(207.9 ±2.0 mm)
13.68" ±0.14"
(347.6 ±3.5 mm)
0.16" ±0.08"
(4.0 ±2.0 mm)
0.16" ±0.12"
(4.0 ±3.0 mm)
0.08" ±0.08"
(2.0 ±2.0 mm)
0.24"±0.18"
(6.0 ±4.5 mm)
Units are inches with mm shown in parentheses.
• The header and footer are printed in the printing range.
• Skew area is not taken into consideration.
• The feed precision of the original is included in the scanning range values.
NOTE
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LASER CLASS 1060P Chapter 1: General Description
2.5 Copy Specifications
Color copy
Multiple copy
Copy resolution
Copy magnification ratio
NOTE
None
99 copies
Scanning
400 dpi × 300 dpi (direct copy)
200 dpi × 300 dpi (memory copy)
Printing
600 dpi × 600 dpi
100%, 90%, 80%, 70%
• When one copy is specified at a magnification ratio of 100%, the direct copy mode is
entered. When two or more copies are specified, the memory copy mode is entered.
• When the magnification ratio is 90%, 80% or 70%, the memory copy mode is entered.
• When long originals are scanned in the direct copy mode, only the area that can be printed
on a single page is copied, and copies are not made over multiple pages.
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LASER CLASS 1060P Chapter 1: General Description
2.6 Function
Dialling
Manual dialling
Auto dialing
Group dial
Redial
Transmission
Broadcast transmission
Numeric button
Max. 120 digits
One-touch:24, Coded speed:100
Max.123 locations
Numeric button redial function (Max. 120 digits)
Max. 125 locations (One-touch:24, Coded speed:100, Numeric
button:1)
Delayed transmission
No. of Destination Max. 125
No. of Reservation Max. 20
Confidential Tx/Rx
None (However, an equivalent function (TX only) is available
using the Password/Subaddress sending setting.)
Relay broadcasting originating None (However, an equivalent function (TX only) is available
using the Password/Subaddress sending setting.)
Password/Subaddress sending Yes
Subaddress
Max. 20-digits
Password
Max. 20-digits
Polling Transmission
Yes
Password
Max. 20-digits
Reception
FAX/TEL switching
Yes
Method
CNG detection
Message
None
Pseudo CI
None
Pseudo ring
Yes
Pseudo ringback tone
Yes
Reduction settings for reception (vertical only)
Automatic reduction of reception images
Built-in Answering machine
Answering machine connection
Remote reception
Reception printing in reverse order
Polling reception
Subaddress
Password
Yes
Yes (100%~70%)
None
Yes (Telephone answering priority type)
Yes (Remote ID method)
Yes (When using face-down delivery slot)
Yes
Max. 20-digits
Max. 20-digits
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LASER CLASS 1060P Chapter 1: General Description
Others
Closed network
Direct mail prevention
Telephone numbers compared
Number of digits
None
Telephone numbers registerd under one-touch and
coded speed dial, and a TSI signal
Lower 6 digits (number of digits can be changed with
service data #3)
None
Memory box
Memory backup
Backup contents
Dial registration data, User data, Service data, Time
Backup IC
220 kbit SRAM in ASIC
Backup device
Lithium battery 3.0V DC/220 mAh
Battery life
Approx. 5 years
Image data backup
None
Image Memory IC
8M byte DRAM
Activity management
Yes
a) User report
Activity management report (Every 20 transactions: always transmission and reception together)
Activity report (sending/receiving)
One-touch speed dialling list
Coded speed dialling list
Group dialling list
Memory clear list
User’s data list
Multi activity report
Document memory list
b) Service report
System data list
System dump list
Error list
Transmitting terminal identification
Yes
Time
Management data
Year/month/date/day/hour/minute (24 hourdisplay)
Precision
±60 sec per month
Display
1row × 16 digits
Completion stamp
None
Program key
None
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LASER CLASS 1060P Chapter 1: General Description
2.7 Interface Spcifications
2.7.1 Bi-directional centronics interface
a) Specifications
This parallel interface performs data transmission 8 bits (1 byte) at a time, and conforms to TTL.
Interface Type
IEEE P1284-B/Bi-directional parallel
Data Transmission
8 bit parallel interface (IBM PC or compatible machine)
Simultaneous Signal
STROBE signal from the computer
Handshake
BUSY/ACKLG
Interface Connectors
Printer side
Cable side
Amphenol 57-40360 or compatible
Amphenol 57-30360 or compatible
Recommended Interface Cable
Type
Twisted-pair shield cable
Materials
AWG No. 28 or larger
Length
Up to 6.56 feet (2.0 m)
Signal Voltage Level
Low level
High level
0.0V to +0.8V
+2.4V to 5.0V
b) Interface Functions
This machine supports 3 bi-directional Centronics modes - compatible mode, nibble mode, and ECP
mode. These are included in IEEE-P1284 D2.00, which was published on September 10, 1993. Where the
host computer supports ECP mode, this machine will transfer data in ECP mode. When the host computer
does not support ECP mode, this machine will transfer data in compatible mode and nibble mode. Some
host computers must have ECP mode set.
Compatible Mode
This mode conforms to conventional Centronics interfaces. The host computer transfers 8 bit-data (in
sequential direction) a peripheral machine in 8 data lines.
Nibble Mode
A peripheral machine transfers data to the host computer with this mode. The 8-bit data is divided into 2
4-bit units, and transfers the 4-bit data to the host computer 1 unit at a time by 4 control lines.
Bi-directional transfer can be accomplished by simultaneously using both of the methods mentioned
above - compatible mode (sequential direction transfer), and nibble mode (reverse direction transfer).
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LASER CLASS 1060P Chapter 1: General Description
ECP Mode
ECP stands for Extended Compatibility Port. High-speed data transfer can be accomplished with ECP
mode. Data can be transferred faster than in nibble mode because data lines can be used in both directions without changing modes. Optionally, transfer of compressed data can also be done.
2.7.2 Serial interface (USB)
a) Specifications
Interface Type
USB Interface (Universal Serial Bus; USB Specification Release Number 1.10)
Data Transmission
Control transfer method
Bulk transfer method
Signal Voltage Level
Input:
Input defference sensitivity:
Common-mode defference:
Output:
Static output high:
Static outpu low:
+0.2V (Max.)
+0.8V to +2.5V
+2.8V to 3.6V
less than +0.3V
Input/Output
Data signal pulled up with 3.3V
VBUS signal pulled up with 5.5V
Interface Cable
Twisted-pair shielded cable
USB standard compatible required
Material AWG No. 28, Data pair (AWG: American Wire Gauge)
AWG No. 20 to No. 28, Power distribution pair
Interface Connector
Printer-side
Cable-side
USB standard, Series B receptacle
USB standard, Series B plug
3
2
4
1
Figure 1-3 USB Connector (JUSB1)
1-11
LASER CLASS 1060P Chapter 1: General Description
JUSB1
1
2
3
4
PC
1
2
3
4
←
—
—
—
Signal name
VBUS
D–
D+
GND
Description
Cable power supply (+5V DC)
Data
Data
Cable GND
b) USB interface
USB is a serial interface which connects up to 127 peripheral devices to a host computer, and transmits
data at a high-speed rate of 12Mbps. Hot plugging, in which connecting/disconnecting devices while the
host or the printer is in use, is supported. Each device is connected to a hub's port, where each port’s
detection/disconnection status is returned to the host.
Data transfer
The data transfer in USB is executed in terms of the transfer unit called a frame, a time frame of approximately 1ms, into which the data is divided. Data is transferred by piling up these frames.
All packets begin with a SYNC (synchronizing) field to synchronize with the local clock, and are separated with an EOP (End of Packet) field.
Frame lines begin with an SOF (Start of Frame) packet. An SOF is composed of a PID (Packet Identification Field) that represents the type of the packet and the direction, frame number, and a CRC (Cyclic
Redundancy Check) used for error-check.
Inside a frame is a packet line containing a token packet, data packet and a handshake packet, which
indicates the status of the flow control.
A token packet is composed of a PID, an address field which can specify up to 128 addresses, an ENDP
(endpoint) field, and a CRC.
Inside a data packet are a PID, data field, CRC, and EOP.
Only a PID is present inside the handshake packet.
1Frame (approx. 1ms)
Frame Line
Time Lapse
SOF
Frame Structure
SOF
SOF
Packet Line
Printer
Token
Other Function
Data
Handshake
Packet Structure
Frame
SYNC Number CRC EOP
SYNC PID ADDR ENDP CRC EOP
SYNC PID
DATA
Figure 1-4 USB Data Transfer
1-12
CRC EOP SYNC PID EOP
LASER CLASS 1060P Chapter 1: General Description
Encoding/Decoding the Data
In USB, data transfer lines are ultimately encoded with NRZI (Non Return to Zero Invert) method. When
the original data bit is 0, sent data bits are inverted; when the original data bit is 1, the value is retained.
However, if the level of the transferred data remain unchanged for a certain period of time, the receiving
side may not be able to synchronize with the data sample position, which will result in data bits being out
of phase. This is prevented by a method called bit stuffing; when data bit 1 is repeated 6 times, one 0 bit
is added to the original data before encoded with NRZI.
0
Data
NRZI
1
1
0
1
0
1
0
0
0
1
0
0
1
1
0
Idle
Idle
Figure 1-5 NRZI
2.7.3 Supported Software
The following table shows the relationship between available drivers and the interfaces for this model.
Windows 95/98
Windows NT 4.0
Windows 2000
Windows Me
LASER CLASS 1060P Suite
Parallel I/F
USB I/F
fully
conditionally
supported
supported*
fully
not
supported
supported
fully
fully
supported
supported
support is scheduled
support is scheduled
by way of upgrading
by way of upgrading
*: Support for USB is provided, and the operation is guaranteed, with Windows98 computers.
Windows Drivers
Win95.98 LBP Printer Driver (IEEE 1284 compatible 8-bit parallel & USB supported)
WinNT4.0 LBP Printer Driver (IEEE 1284 compatible 8-bit parrallel supported)
Win2000 LBP Printer Driver (IEEE 1284 compatible 8-bit parallel & USB supported)
1-13
LASER CLASS 1060P Chapter 1: General Description
3. OVERVIEW
3.1 External View
Front View
MULTI-PURPOSE TRAY COVER
PAPER REST
SUPPORT TRAYS
FACE-DOWN DELIVERY
SLOT
PAPER GUIDES
MULTI-PURPOSE TRAY
DOCUMENT GUIDES
LATCH
ADF (AUTOMATIC
DOCUMENT FEEDER)
FRONT COVER
OPERATION PANEL
PAPER DELIVERY
SELECTOR
FACE-UP DELIVERY SLOT
DOCUMENT SUPPORT
Inside View
FX-3 TONER CARTRIDGE
COMPARTMENT
TRANSFER CHARGING
ROLLER
(DO NOT TOUCH)
PAPER RELEASE
LEVER
FIXING ASSEMBLY
FRONT COVER
Figure 1-6 External View (1)
1-14
LASER CLASS 1060P Chapter 1: General Description
Connecting the LASER CLASS 1060P to Your PC
To connect your FAX to a PC, you will need to purchase a printer cable that matches the
interface connector on your PC:
• A Centronics®-compatible parallel cable (IEEE 1284-compliant) no longer than 2
metres
-or• A USB cable no longer than 5 metres
You can purchase either of these cables from your local authorised Canon dealer.
Follow this procedure to connect the appropriate cable:
■ Connecting a Parallel Cable
Connect the parallel cable to
the FAX and PC before
installing the software. Be
sure to secure the cable
connectors with the wire clips.
■ Connecting a USB Cable
Connect the USB cable to
the FAX and PC during
software installation to
ensure proper operation of
the printer driver ( Printer
Driver Guide).
• You only need to connect one of the above cables.
• If using a USB cable, make sure your PC is running Microsoft Windows® 98/Me
or Windows® 2000, preinstalled by a computer manufacturer on purchase. (The
USB port operation also needs to be assured by the manufacturer.)
Figure 1-7 External View (2)
1-15
LASER CLASS 1060P Chapter 1: General Description
3.2 Operation Panel
• Receive Mode Button
• LCD
• Alarm Light
• Pause Button
• Resolution Button
• Set Button
• Hook Button
• Coded Dial Button
• Redial Button
• Start/Copy Button
• Stop Button
ABC
1
GHI
DEF
JKL
4
PQRS
3
2
MNO
5
7
6
Receive Mode
Resolution
Set
Pause
Coded Dial
Redial
WXY
TUV
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
9
8
OPER
01
Alarm
0
Stop
Start/Copy
Hook
SYMBOLS
#
Tone
• One-Touch Speed Dialling
Buttons
• Numeric Buttons
• One-Touch Speed Dial Panel
Open the one-touch speed dial panel to
expose the special function buttons below.
Special Function Buttons
• Data Registration
Button
• Polling Button
21
• Delayed Transmission
Button
22
23
Data
Delayed
Registration Transmission
Polling
24
Memory
Reference
• Report Button
• + Button
•
,
•
,
Buttons
• Space Button
Report
Buttons
• Clear Button
• Memory Reference
Button
+
Space
Clear
Figure 1-8 Operation Panel (1)
1-16
LASER CLASS 1060P Chapter 1: General Description
3.3 Option
3.3.1 Toner Cartridge
Installing the Toner Cartridge
This section describes how to install the toner cartridge in the FAX for the very first
time. If you are replacing a used toner cartridge.
Before installing the toner cartridge, be sure to read the following:
• Use only FX-3 toner cartridges in your FAX.
• Keep the toner cartridge away from computer screens, disk drives, and floppy disks.
The magnet inside the toner cartridge may harm these items.
• Do not store the toner cartridge in direct sunlight.
• Avoid locations subject to high temperature, high humidity, or rapid changes in
temperature. Store the toner cartridge between 0˚ and 35˚C.
• Do not expose the toner cartridge to direct sunlight or bright light for longer than five
minutes.
• Store the toner cartridge in its protective bag. Do not open the bag until you are ready
to install the toner cartridge in the unit.
• Save the toner cartridge's protective bag in case you need to repack and transport the
toner cartridge at a later date.
• Do not store the toner cartridge in a salty atmosphere or where there are corrosive
gases such as from aerosol sprays.
• Do not remove the toner cartridge from the FAX unnecessarily.
• Do not open the drum protective shutter on the toner cartridge.
Print quality may deteriorate if the drum surface is exposed to light
or is damaged.
• Hold the toner cartridge as shown so that your hand is not
touching the drum protective shutter.
• Never touch the drum protective shutter. When holding the toner
cartridge, avoid touching the drum protective shutter with your
hands.
• Do not stand the toner cartridge on end, and do not turn it upside
down. If toner becomes caked in the toner cartridge, it may prove
impossible to free it even by shaking the toner cartridge.
Do not place the toner cartridge in fire. Toner powder is flammable.
Figure 1-9 Toner Cartridge
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LASER CLASS 1060P Chapter 1: General Description
This page intentionally left blank
1-18
Chapter 2
Technical
Reference
LASER CLASS 1060P Chapter 2: Technical Reference
1. COMPONENT LAYOUT
1.1 Parts Layout
The parts layout of this machine consists of the scanning assembly, printing assembly and printer.
Document feed roller
Separation roller
Main motor
Pickup roller
Document feed motor
Document eject roller
Fixing ass'y
Paper eject face-down roller
Paper eject face-up roller
Transfer charging roller
Pressure roller
Paper path
Document path
Paper supply section
Scanner section
Printer section
Figure 2-1 Mechanical Layout
2-1
LASER CLASS 1060P Chapter 2: Technical Reference
The following six printed circuit boards are located in this machine:
• SCNT board that controls the entire system
• NCU board that interfaces with the telephone line
• MODULAR board that connects the telephone line and the NCU board
• PCNT board that generates high voltage for the printer
• OPCNT board that controls the operation panel’s buttons and LCD.
• A power supply unit is also located in this machine.
• As many as 6 sensors are used to monitor the movement of originals and recording paper or to detect the
presence/absence of toner.
2-2
LASER CLASS 1060P Chapter 2: Technical Reference
Document edge sensor:
It detects the document Document sensor:
leading/trailing edges. Detects whether or not
a document is set.
Front cover sensor:
It detects whether the front Toner sensor:
cover is open or closed.
It detects whether there is
toner in the toner cartridge.
Paper edge sensor:
It detects the recording
paperleading/trailing
edges.
Paper eject sensor:
It detects recording
papereject conditions.
Power supply unit
PCNT board
NCU board
SCNT board
MODULAR board
Figure 2-2 Electrical System Layout
2-3
LASER CLASS 1060P Chapter 2: Technical Reference
2. SCANNER MECHANISM
The scanner section scans documents that are to be sent or copied.
7
6
4
5
9
12
7
11
8
13
3
10
1
12
14
2
6
9
13
11
Figure 2-3 Scanner Section
2-4
LASER CLASS 1060P Chapter 2: Technical Reference
Names and functions of parts:
1. Paper Guide
It is used to hold down the original in horizontal direction to prevent it from moving askew.
2. Document Feed Motor
This motor drives all the rollers in the scanner section.
3. Document Sensor (DS)
This sensor uses an actuator to detect the presence of documents to be scanned, and sends that information
to the SCNT board by way of the gate array in the operation panel unit.
4. Document Stopper
This stopper is located to the side of the separation rollers, and prevents documents from entering too far
inside the scanning section. This stopper is located here to improve document loading and prevent double
feeding or non-feeding due to defective loading of documents.
5. Separation Guide
Separates the documents to prevent double-feeding.
6. Separation Roller
This roller uses differences in the coefficients of friction of the separation guide, document and separation
roller to separate each of the sheets in a multiple-page document.
Æ See Page 2-6
7. Upper Document Feed Roller
When the separation roller starts to rotate, the upper document feed roller raises the document stopper so
that documents can be fed.
8. Document Edge Sensor (DES)
Using an actuator, the DES detects the edge of a document just before it reaches the contact sensor, and
sends this information to the SCNT board.
9. Document Feed Roller
This roller feeds documents to the contact sensor after they are separated by the separation roller.
10. White Sheet
This white sheet is used as a whiteness reference when pre-scanning documents.
11. Contact Sensor
Scans the image information from the document, converts it to serial data, and transmits it to the SCNT
board as an electrical signal. The contact sensor has a scanning resolution of 200 dpi.
12. Upper Document Eject Roller
Holds the document between the document eject rollers, and then ejects it.
13. Document Eject Roller
This roller ejects documents fed from the document feed roller.
14. Static Eliminator Brush
Removes static electricity which may have built up on the document in the scanning process, and guards
against roller jams.
2-5
LASER CLASS 1060P Chapter 2: Technical Reference
NOTE
Initializing the upper document feed roller
When the separation roller starts to rotate, the position of the upper document feed roller is
simultaneously initialized to raise the document stopper. Initialization is carried out when
the power is turned ON, when documents are inserted and when documents are ejected.
Document Jam Detection
There are two types of document jams which may occur:
a) Feed jam
If the document edge sensor (DES) does not detect the leading edge of the original within
15 sec after the original is started, the condition will be identified as a pickup jam error
and the movement of the original will be stopped.
b) Eject jam/document too long
If the trailing edge of the original cannot be detected within a period of time equivalent to
1 m after the document edge sensor has detected the leading edge of an original, the
condition will be identified as an original delivery jam/original excess length error, and
the movement of the original will be stopped.
When one of these types of jams occurs, all data which have been read and stored in memory
(except pages that have already been completely transmitted or copied) are erased.
2-6
LASER CLASS 1060P Chapter 2: Technical Reference
3. PAPER SUPPLY SECTION
The paper supply section is designed to separate the recording sheets stacked on the multi-purpose tray one by
one for forwarding to the printer unit.
6
1
3
2
5
4
Figure 2-4 Paper Supply Section
2-7
LASER CLASS 1060P Chapter 2: Technical Reference
Names and functions of parts:
1. Paper Guide
This guide can be adjusted to the width of the loadable recording paper sizes. It prevents the recording
paper from skewing during recording by accurately aligning the paper width.
2. Main Motor
This motor drives all the rollers in the paper supply section.
3. Lifting Plate
The lifting plate is held down by the pickup roller; when it is moved up by the work of the spring, the
recoding paper stacked on it will come into contact with the pickup roller for separation.
4. Pickup Roller
The pickup roller has a semi circular roller. This roller is rotated once, and operating together with the
lifting plate, feeds the paper one sheet at a time.
5. Paper Edge Sensor (PES)
This sensor uses an actuator to detect the leading edge of recording paper and sends detection information
to the PCNT board.
6. Pickup Solenoid
This solenoid controls rotation of the pickup roller. When the main motor is activated to begin paper
feeding, the pickup solenoid releases the pickup roller. When the pickup roller picks up a sheet of recording paper and rotates one full turn, the solenoid locks the pickup roller again.
NOTE
Paper Feed Jam Detection Retry Function
Because the recording paper on this machine is loaded upright, the paper is sometimes
difficult to feed when there is little recording paper left or the recording paper curls. For this
reason even if the paper edge sensor does not detect the leading edge of the recording paper
within 3.5 seconds after the pickup solenoid releases the pickup roller the machine tries to
repeat the same operation before judging that a jam has occurred. If the paper edge sensor
still cannot detect the leading edge of the recording paper, a paper feed delay jam is detected.
2-8
LASER CLASS 1060P Chapter 2: Technical Reference
NOTE
Paper feed jam detection
There are one types of paper jam which may occur:
a) Paper feed stationary jam
The paper feed stationary jam occurs if the trailing edge of the recording paper is not
detected within 11.7 seconds after the paper edge sensor detects the leading edge of the
recording paper.
When this jam is detected, the message “CLEAR PAPER JAM” is displayed. If this machine is receiving, the data is received via memory reception. If the machine is copying
from memory, the image data in memory will be cleared.
To clear a paper feed jam, open the front cover and remove the jammed recording paper
from inside. When the front cover is closed, the recording paper is automatically output.
When jammed recording paper is removed from inside without opening the front cover,
open and close the front cover once to reset the printer.
Paper size error
The machine does not have a paper size sensor. It recognizes the paper sizes (Letter, A4, and
Legal etc.) according to the user data setting.
A paper size error occurs if the specified paper size is different from the size of the paper
placed in the sheet feeder when one page is actually printed. In this case, a message “CHECK
PAPER SIZE” appears on the display, the ALARM lamp blinks, and the following operation is carried out.
If the specified paper length is greater than the actual paper length:
The error lamp will go on, and all received data (i.e., all pages) will be received in memory
mode.
To reset a recording paper size error, match the settings of the user data to the size of the
actual recording paper so that the pages that have been received in memory mode will
automatically be generated.
If the specified paper length is less than the actual paper length:
In direct copy mode, no error message will be identified even if the size setting differs
from the size of the actual recording paper.
In memory copy mode, an error condition will be indicated if the size setting and the size
of the actual recording paper are different and indicated by the message “CHECK PAPER SIZE.”
2-9
LASER CLASS 1060P Chapter 2: Technical Reference
4. PRINTER SECTION
The LASER beam printer engine comprises the following sections.
LASER /
scanner section
Toner cartridge
Paper feed / eject section Fixing section
Toner transfer section
Figure 2-5 Printer Section
2-10
LASER CLASS 1060P Chapter 2: Technical Reference
Æ See Page 2-12
4.1 LASER/Scanner Section
This section comprises a LASER unit, cylindrical lens, 4-faced polygon mirror, scanner motor, imaging lens,
reflection mirror and BD unit. The LASER is driven in accordance with the LASER drive signals that are sent
from the SCNT board. This LASER light passes through the cylindrical lens to fall on the 4-faced polygon
mirror that is rotating at a fixed speed. The LASER light is reflected from the 4-faced polygon mirror and
passes through the imaging lens, and reflects from the reflection mirror to scan the photosensitive drum in the
toner cartridge.
Æ See Page 2-12
4.2 Toner Cartridge
This cartridge comprises the primary charging roller, developing cylinder, photosensitive drum, cleaner blade,
and toner.
The LASER beam from the LASER/scanner section forms a latent static image on the photosensitive drum
that is charged by the primary charging roller. The photosensitive drum rotates inside the toner cartridge, and
rotation of the developing cylinder causes toner to adhere to the photosensitive drum to form a visible image
which is then transferred to the recording paper at the toner transfer section. Residual toner is then removed
from the surface of the photosensitive drum by the cleaning blade.
4.3 Toner Transfer Section
This section comprises the transfer charging roller and the static eliminator. The recording paper passes between the photosensitive drum and the transfer charging roller, and the transfer charging roller is charged with
a charge opposite to that of the toner to transfer the toner on the photosensitive drum to the recording paper.
The charge on the rear side of the recording paper is then removed by the static eliminator.
Æ See Page 2-13
4.4 Fixing Section
This section comprises the fixing ass’y and pressure roller. The fixing section on this machine is an ondemand system that uses fixing film with low thermal capacity.
The toner that was transferred to the recording paper at the toner transfer section is fused to the paper and
fixed as a permanent image.
The fixing ass’y has a built-in fixing heater and thermistor. The fixing temperature is controlled by the printer
controller on the PCNT board.
Æ See Page 2-13
4.5 Paper Feed/Eject Section
After toner is fixed in the fixing section, the recording paper is fed to either the face-up delivery slot or the
face-down delivery slot that is switched by the flapper. The user selects the setting of the flapper by the paper
delivery selector at the bottom left of the front panel.
All rollers from paper feed through paper ejection are driven by the main motor.
2-11
LASER CLASS 1060P Chapter 2: Technical Reference
BD Malfunction
BD is out of the BD cycle for 2.0 seconds or more during laser drive while the scanner
motor is rotating at fixed speed, the printer controller judges this to be a BD malfunction.
NOTE
Scanner Motor Malfunction
If the predetermined speed of rotation is not reached within 63.4 seconds of start of scanner
motor rotation, the printer controller detects a scanner motor malfunction and stops the
scanner motor.
The LASER/scanner unit contains parts that require adjustment that must be adjusted. Never
disassemble the LASER/scanner unit.
NOTE
No-toner detection
The no-toner state is detected by the toner sensor (magnetic sensor) located on the pickup
roller shaft. If a toner cartridge is installed, the toner sensor touches the side of the cartridge.
The part of the cartridge which the toner sensor touches is made thinner to increase the
sensor output. When the toner sensor detects no toner, the sensor output goes low.
Drum cover shutter
If the photosensitive drum is subjected to strong light, optical memory can cause dropout
areas or black bands to occur. To prevent the photosensitive drum from strong light, a drum
cover shutter is attached. Do not open this cover unless absolutely necessary.
2-12
LASER CLASS 1060P Chapter 2: Technical Reference
Fixing Heater Malfunction
The printer controller on the PCNT board detects a fixing heater malfunction in the following instances.
NOTE
a) The thermistor does not detect 150°C or higher 30 sec after temperature control starts.
b) The thermistor detects 195°C or higher for 150 msec while temperature control is under
way.
c) The thermistor does not detect 20°C or higher after temperature control starts.
d) The thermistor detects 20°C or lower for 138 msec while the fixing heater is placed
under control.
e) The thermistor detects 100°C or lower for 3 sec while temperature control is under way.
Paper eject jam detection
There are two types of paper eject jam which may occur.
a) Paper eject stationary jam
A paper eject stationary jam occurs when the paper eject sensor detects the paper between
3.3 and 4.7 seconds after the paper edge sensor detects the trailing edge of the paper.
b) Paper eject delay jam
A paper eject delay jam occurs if the paper eject sensor detects “no paper” between about
5 seconds after the paper edge sensor detects the leading edge of the paper and about 2.5
seconds after paper edge sensor detects the trailing edge of the paper. Fixing unit windup
jam are also detected by this method.
When either of these jams are detected, “CLEAR PAPER JAM” is displayed. If the jam
occurs during reception, the data is received in memory. If it occurs in memory copy mode,
the image data in memory is cleared.
To clear a paper eject jam, open the front cover, and remove the jammed paper. Output
resumes automatically when you close the front cover. If you remove the jammed paper
without opening the front cover, open and close the front cover once to reset the printer.
When a fixing unit windup jam occurs, remove the delivery cover to access the jammed
paper, then remove the jam.
2-13
LASER CLASS 1060P Chapter 2: Technical Reference
Paper delivery slot switching
The outlets of recording paper are switched over by means of a flapper, which is operated
by the delivery selector found at the left bottom of the face-up delivery slot.
When the delivery selector is pulled to the front, the flapper faces the direction indicated in
Figure A, causing the recording paper on the move to make a U-turn toward the face-down
delivery slot.
When the delivery selector is pushed in the opposite direction, the flapper will then face the
direction indicated in Figure B, and the recording paper on the move will move under the
flapper to reach the face-up delivery slot.
Paper face-down eject roller
Face-down delivery slot
Flapper
Fixing ass'y
Paper delivery selector
Pressure roller
Paper face-up eject roller
Face-up delivery slot
Figure 2-6 Paper Delivery Slot Switching
2-14
7
7
7
7
6
6
5
5
4
J2
4
3
3
2
1
1
1
1
1
2
2
J301
2
1
6
5
4
3
2
1
4
3
2
1
1
2
2
2
3
J305
J208
8
1
1
1
DES
2
3
3
3
J4
J3
802F
1
SCANNER
MOTOR
BZ
LASER SCANNER
unit
SPEAKER
Figure 2-7 Wiring Diagram
4
1
1
1
1
2
2
3
3
4
4
M
2
2
Main MOTOR
3
4
3
M
3
J303
J201
J302
J304
TONOR
CARTRIDGE
J301
Paper eject sensor
19
2
2
1
J206
1
B18
A18
2
2
B17
B16
FU
A17
1
A16
B15
1
A15
B14
SCNT board
A14
B13
A13
1
1
B12
2
4
A12
B11
5
A11
J302
3
B10
6
6
A9
J101
B9
B8
CENTRO
A10
1
23
A8
B7
A7
B6
A6
B5
2
3
A5
4
B4
J10
A4
5
5
B3
A3
J304
J1
B2
A2
2
TH701
Fixing ass'y
1
H701
9 10 11 12 13
2
J4
20
2
HAND
SET
2
TEL
LINE
Modular board
2
J2
J7
1
1
8
J401
PCNT board
1
J3
1
14
7
4
7
1
1
J2
J5
LCD
20
1
OPCNT board
13
J1
MEMBREN
J101
Document feed
MOTOR
1
J402
J205
PRN TEST
USB
J102
1
J2
6
INTER LOCK
1
5
6
4
6
3
J5
1
3
3
1
1
2
J7
2
1
1
2
3
TONOR
SENSOR
2
2
2
3
4
1
1
4
6
5
4
3
2
1
2
6
1
1
Contact sensor
B1
13
DS
A1
J202
1
5
4
J201
3
2
1
1
2
1
1
Paper sensor edge
3
3
2
3
P S
1
1
2
3
J205
Power supply unit
7
3
6
7
5
7
4
J1
7
3
2
1
J5
1
23
1
NCU board
Picup solenoid
CL
2
2
1
1
J204
INL101
1
1
J008M
9 10 11 12 13
8
2-15
7
LASER unit
6
J801
5
5
6
4
4
1
3
3
J6
2
2
7
1
1
1
2
1
2
1
J203
2
1
2
1
J102
Upper Guide
LASER CLASS 1060P Chapter 2: Technical Reference
5. WIRING DIAGRAM
5.1 Wiring Diagram
J4
2
2
1
a) SCNT board
Toner
sensor
2-16
Figure 2-8 Block Diagram
+20V
c)
RTC
NCU board
MODEM
CX068129-11
(IC301)
Data Bus, MD7-MD0
Speaker
5.8MHz
Contact sensor
System
controller(2/2)
(IC10)
Address Bus, A24-SA0
Data Bus, AD16-SD0
SRAM
System controller(1/2)
(IC10)
+24V
Power supply unit
+5V
Paper edge
sensor
+3.3V
ROM
8M bit
(SOC1)
Amp.
b)
MPU
(IC1)
Reset IC
(IC5)
Document
sensor
OPCNT board
Document
edge sensor
+3.3V
+5V
Dcument
feed motor
Driver
(IC402)
Printer section
Driver
(IC401)
a) System/Printer control section
b) Communication control section
c) Document scanning section
d) Fixing/high-voltage control section
+24V
Paper eject
sensor
Printer
controller
(IC201)
d) PCNT board
Main moter
LASER CLASS 1060P Chapter 2: Technical Reference
6. ELECTRIC CIRCUIT
6.1 Component Block Diagram
DRAM
64M bit
(IC4)
LASER CLASS 1060P Chapter 2: Technical Reference
6.2 Circuit Board Components
a) System control section
The system controller is made up of the following components, and controls the entire fax system.
a-1) MPU (Micro Processor Unit) (IC1)
The main functions of the NEC µPD703100AGJ-33-UEN MPU are as follows:
• 32 bit CPU
• 24 bit address bus
• 16 bit data bus
• DMA control
• A/D converter
• Software CODEC
• Interrupt control unit
a-2) System controller (IC10)
The system controller is a gate array for controlling MPU peripheral devices. The main functions of the
system controller are as follows:
• Printer resolution conversion (Smoothing)
• LBP video interface
The LBP video interface transfers print signals to or from the printer controller and sends them to the
MPU. The interface transmits an image signal (nVDO) and a vertical sync signal (nTOP) to the printer
section, receives a horizontal sync signal (nBD) and printer section status from the printer section and
transfers them to the MPU.
• OPCNT serial interface
• DRAM/SRAM controller
Controls DRAM/SRAM read/write and refreshing.
• Document feed motor control
• Reduction in vertical scanning
• Recording decoder
• RTC (Real Time Clock) control
The RTC IC is backed up by lithium battery, and counts the date and time.
• SRAM
SRAM is backed up by lithium battery. SRAM holds data registered for system control and communications management information.
a-3) Main ROM (SOC1)
This 8 Mbit ROM contains the control programs (e.g. operation panel, scanner and communications
section etc.) for this fax.
a-4) DRAM (IC4)
This 64 Mbit is used as memory for storing image data, and as an MPU work area.
2-17
LASER CLASS 1060P Chapter 2: Technical Reference
b) Communication control section
Modem IC (IC401)
A Conexant FM336 is used as the MODEM IC. The MODEM IC carries out G3 modulation conforming
to ITU-T standards V.34,V.27ter, V.29, V.17, V.8 and V.21 on transmitted data received from the MPU
during transmission. During reception, the MODEM IC carries out G3 modulation on received on received signals from the telephone line, according to the same standard.
c) Document scanning section
c-1) System controller (IC10)
The system controller IC include image processing function (UHQ) are as follows:
• Serial-to-parallel conversion
• A/D conversion
Input signals from the contact sensor are A/D converted.
• ABC (Auto Background Control)
Sets the slice level for each scan line.
• Edge enhancement processing
• Binaryzation processing
• Halftone processing
d) Printer control section (PCNT board)
The printer control section is made up of the printer controller IC (IC 201). The printer controller IC is a
microcomputer that incorporates a Fujitsu MB89063 16kbyte ROM and a 256byte RAM. The ROM
contains printer control software to control LBP operations.
The printer control section receives commands from the system controller IC and controls paper pickup
and loading, the fixing heater, the high voltage required for primary charging, development, and transfer,
and the LASER/scanner unit.
The printer control section transfers the signal received from the printer section to the system controller IC
as printer status.
The printer controller IC has the following other functions:
• Main motor control
• Fixing heater control
• Fixing heater temperature detection
• BD signal detection
• LASER drive control
• Pickup solenoid control
• APC control
• Scanner motor, fixing ass’y, or BD failure detection
• Control of high-voltage power supply
2-18
LASER CLASS 1060P Chapter 2: Technical Reference
6.3 Flow of Image Signals
a) G3 transmission
(1) With the LED as a light source, the image is scanned by the contact sensor, and analogue image data
sent to the SCNT board.
(2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor to
digital image data.
(3) The system controller IC converts processed image data from serial data to parallel data, and writes
them to the DRAM.
(4) The MPU encodes raw data in the DRAM using a soft codec, and rewrites the encoded data into the
DRAM.
(5) The MODEM IC modulates the coded image data.
(6) The modulated data are then sent from the MODEM IC to the NCU board.
(6)
d
NCU board
(2)
(5)
a
(1)
Contact sensor
(4)
(3)
b
a
b
c
d
System controller IC
DRAM
MPU
MODEM IC
Figure 2-9 G3 Transmission Image Signal Flow
2-19
LASER CLASS 1060P Chapter 2: Technical Reference
b) G3 Reception
(1) Image signals received by L1, L2, pass through the hybrid circuit in the NCU, and are amplified. The
modem demodulates these image, and writes them to the DRAM.
(2) The MPU decodes the demodulated image data, checks errors, stores it in the DRAM, encodes the data
and rewrites it into the DRAM.
(3) After one page is received, the encoded data in DRAM is decoded by the system controller IC.
(4) The system controller IC then converts the resolution of the fax data to the appropriate resolution for
the printer data, and send it to the printer controller IC on the PCNT board.
(5) The printer controller IC prints data by controlling the main motor, LASER, and high voltage according to the received print data.
(1)
a
c
NCU board
(2)
d
(3)
(4)
b
PCNT board
(5)
Printer section
a MODEM IC
b DRAM
c MPU
d System controller IC
Figure 2-10 G3 Reception Image Signal Flow
2-20
LASER CLASS 1060P Chapter 2: Technical Reference
7. NEW FUNCTION
There is no new function in this model.
2-21
LASER CLASS 1060P Chapter 2: Technical Reference
This page intentionally left blank
2-22
Chapter 3
Assembly
and
Disassembly
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
1.1 Safety Cautions
Electrical shock
In order to prevent any risk of electrical shock, always be sure to check that the power cord and modular jack
have been removed. Also, remove all cables connecting to the computer. When conducting service that
requires the main unit to be powered on, be sure to wear some kind of earthing, such as a wrist strap, etc.
Otherwise, there is a danger of conduction and electrical shock.
Parts which are generally likely to cause electrical shock are as follows.
• Power supply unit primary (supplied with AC voltage)
• Telephone line primary
• LBP engine high voltage contacts (for high voltage during developing and transfer)
High temperature
In order to prevent burns during disassembly, allow at least ten minutes, after the power has been switched
off, for the high temperature components to cool down.
General high temperature components are as follows.
• Motors
• Power supply unit
• Elements on driver ICs, etc., on PCBs (in particular, ICs with heatsinks)
• BJ cartridge aluminium plate (for BJ cartridge engine models)
• Fixing unit and peripheral covers (for LBP engines)
Battery Replacement
The batteries must be replaced correctly to avoid explosion. Do not replace any battery with one out indicated for the machine, ie., use one of the same type or equivalent. Be sure to dispose of used batteries
according to local laws and regulations.
Fire
It is dangerous to throw lithium batteries and parts and components containing flammable substances, such
as cartridges, etc., into fire. Such parts and components must be disposed of in accordance with local laws
and regulations.
Ignition
When using solvents such as alcohol, etc., while conducting service, there is a danger of fire igniting from
heat from internal circuitry and from sparks. Before using any such solvents, be sure to switch off the power
and allow time for high temperature parts to cool down. Make sure that there is sufficient ventilation when
working with solvents.
Movable parts
In order to prevent accidents with movable parts, be sure to remove the power cable when conducting
service that requires disassembly. Also, take care that personal accessories and hair, etc., are not caught in
any moving parts.
3-1
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
1.2 General Cautions
Damage due to electrostatic discharge
This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custom chips and
other electronic components that are vulnerable to damage by electrostatic discharge.
Be careful to avoid any damage from electrostatic discharge when conducting service that requires disassembly.
Static electricity warning
Electrostatic discharge can destroy electronic components and alter electrical characteristics. Plastic tools and even your hands, if they are not earthed, contain sufficient static
electricity to damage electronic components.
The following materials may be used as countermeasures against electrostatic discharge:
• an earthed, conductive mat,
• an earthed wrist-strap,
• crocodile clips for the purpose of grounding metallic parts of the main unit.
For service conducted on the user’s premises, etc., where such countermeasure materials are not available,
the following countermeasures may be employed.
• Use anti-static bags for the storage and carrying of PCBs and electrical elements.
• Avoid silk and polyester clothing and leather soled shoes, favouring instead cotton clothes and rubber
soled shoes.
• Avoid working in a carpeted area.
• Before beginning the work, touch the grounded earth terminals of the main unit in order to discharge any
static electricity.
• Use a wrist-strap and earth the metal parts of the main unit.
• PCBs and electrical elements must lifted around the edges and their terminals must not be touched.
Caution against electrical shock while working with power on
In cases where service must be carried out with power on, via a connected power cable, be
sure to wear an anti-static wrist-strap or other earth, in order to prevent an electrical path
being created through your body.
Application of grease
Grease must not be applied to any parts that are not so designated. If grease comes into contact with the
rubber cap of the purge unit or wire, the BJ cartridge nozzle may become blocked and the cartridge rendered
unusable. Also, never use any other than the specified type of grease. Otherwise, plastic parts and rubber
parts may melt or be otherwise deformed.
Attaching and removing cables
Attaching and removing cables with the power still on may cause breakdowns and should be avoided. In
particular, flat cables are likely to cause short circuits. When attaching or removing cables, always be sure
to turn the power off.
3-2
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
1.3 Product-Inherent Cautions
Laser Light
Do not perform any tasks outside the scope of work indicated in the manual. (If exposed to laser light, the
retina of the eye can permanently be damaged.) Further, the laser scanner unit must not be disassembled or
modified under any circumstances.
Handling of the Transfer Charging Roller
The presence of oils or the like on the sponge portion of the transfer charging roller leads to faults in the
printer. Do not hold the transfer charging roller by its sponge portion during service work.
Handling the the Fixing Unit
The presence of oils or the like on the surface of the pressure roller or the fixing film found inside the fixing
unit can cause fixing faults or jams. Do not hold the pressure roller during service work.
1.4 Action in the Event of Abnormality (All Clear)
In the event of extreme noise or shock, etc., in very rare cases, the display may go out, and all the keys become
inoperable. In that case, perform an All Clear. This operation returns all values and settings to their default
settings. However, as all settings, such as received images and user data, service data, etc., will be re-initialised,
be sure to note down any settings that you will need to re-enter later.
Data Registration
Selects
ALL
ALL
#
Selects
#8 CLEAR
Set
#8 CLEAR
Set
ExecuteAll clear
Standby
Figure 3-1 All Clear Operation
While waiting to return to the ready state after executing “All clear”, please do not press
the Stop button. Doing so may cause a malfunction afterwards.
3-3
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
2. DISASSEMBLY/ASSEMBLY
2.1 Parts Layout
The parts layout of this machine consists of the scanning assembly, printing assembly and printer.
Document feed roller
Separation roller
Main motor
Pickup roller
Document feed motor
Document eject roller
Fixing ass'y
Paper eject face-down roller
Paper eject face-up roller
Transfer charging roller
Pressure roller
Paper path
Document path
Paper supply section
Scanner section
Printer section
Figure 3-2 Mechanical Layout
3-4
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
The electrical parts are laid out as follows.
• SCNT board that controls the entire system
• NCU board that interfaces with the telephone line
• MODULAR board that connects the telephone line and the NCU board
• PCNT board that generates high voltage for the printer
• OPCNT board that controls the operation panel’s buttons and LCD.
• A power supply unit is also located in this machine.
• As many as 6 sensors are used to monitor the movement of originals and recording paper or to detect the
presence/ansence of toner.
3-5
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Document edge sensor:
It detects the document Document sensor:
leading/trailing edges. Detects whether or not
a document is set.
Front cover sensor:
It detects whether the front Toner sensor:
cover is open or closed.
It detects whether there is
toner in the toner cartridge.
Paper edge sensor:
It detects the recording
paperleading/trailing
edges.
Paper eject sensor:
It detects recording
papereject conditions.
Power supply unit
PCNT board
NCU board
SCNT board
MODULAR board
Figure 3-3 Electrical Layout
3-6
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
2.2 Disassembly Work-Flow
The work-flow for the disassembly of the main units is as follows. In order to replace parts, you need to
confirm which parts have to be removed. Numbers in parenthese indicate the disassembly number.
Main unit
One-Touch cover (7)
Main cover / Multi-purpose tray unit (1)
Paper feed ass'y (14)
Reading ass'y (2)
Pickup solenoid (19)
Pickup Roller ass'y (20)
Reading ass'y 1 (5)
Separation Pad (21)
Contact Sensor (10)
Feed Roller (22)
Separation Roller (11)
Toner Sensor (23)
Document Feed Motor (12)
Pickup Roller (24)
Reading ass'y 2 (6)
Separation guide ass'y (8)
White sheet unit (9)
Scanner unit (13)
ROM replacement (25)
SCNT board / NCU board (3)
Modular board / PCNT board /
Power supply unit and Main board
Main motor (15)
Fixing unit (16)
Transfer Roller (18)
Figure 3-4 Disassembly Work-Flow
3-7
Pressure Roller (17)
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
2.3 Disassembly Procedure
Disassembly 1. Main cover/multi-purpose tray unit
1)
2)
3)
4)
While holding the latch a, open the upper cover. Remove the two screws b and the four screws c.
Remove the connector cover.
Remove the main cover.
Remove the multi-purpose tray unit.
Connector cover
c
c
b
c
Main cover
b
c
Multi-purpose tray unit
a
Figure 3-5 Disassembly 1
3-8
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 2. Reading ass’y
1)
2)
3)
4)
5)
Perform disassembly 1.
Disconnect the cables a and b connected to the SCNT board and the relay cable c.
Remove the three screws d, and remove the grounding wire.
Remove the pin e.
Remove the reading ass’y.
If the cable is equipped with a core, be sure to fix the core in place to the core.
The cable b comes with double-sided tape. Be sure to attach the cable to the frame.
NOTE
Reading ass'y
d
a
A
b
c
C
B
a
e
A
B
C
b
c
Figure 3-6 Disassembly 2
3-9
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 3. SCNT Board/NCU Board
The SCNT board/NCU board may be replaced without removing the reading ass’y.
NOTE
SCNT Board
1) Perform disassembly 1.
2) Disconnect the eight connectors connected to the SCNT board.
3) Remove the six screws a, and detach the SCNT board.
After connecting the toner sensor cable to the SCNT board, twist the cable as shown in the
illustration.
NOTE
For replacement of the ROM, see Disassembly 25 “Replacing the ROM.”
3-10
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
NCU Board
1) Disconnect the four connectors connected to the NCU board.
2) Remove the two screws b, and detach the NCU board.
Side Piate
1) Remove the three screws c, and detach the side plate.
G
J
F
Side plate
c
c
D
SCNT board
E
F
NCU board
H
J
I
Toner sensor cable
G
A
C
b
a
E
C
A
B
H
I
Figure 3-7 Disassembly 3
3-11
D
B
a
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Caution when replacing SCNT board
Follow the procedure given below when replacing the SCNT board.
NOTE
a) Caution before replacing
After replacing the SCNT board , you will need to perform an All Clear operation. Be sure
to print out any data, etc., that you may need, before you do the All Clear.
a-1) Data stored in image memory
The machine is not equipped with an image backup function so that all image data will
be lost when the power is removed, requiring you to print out the data before turning off
the power.
a-2) User reports
Press the Report button, and select the type of report using the ∧/∨ button.
a-3) Service reports
Select the service data, and press the Report button; then, select the type of list to generate using the ∧/∨ button.
b) SCNT replacement procedure
(1) Remove the old board.
(2) Take out the new SCNT board from its bag.
(3) The jumper plug (JP1) on the new SCNT board is not shorted, in order to prevent
unnecessary battery consumption while the parts are in the warehouse. Before using
the SCNT board, remember to short the jumper plug.
(4) After installing the new board, re-assemble the machine.
(5) Turn on the power and perform an All Clear. For details on how to perform an All
Clear operation, refer to page 3-3, Action in the Event of Abnormality.
(6) After performing All Clear, where necessary, enter the data that you printed out earlier.
3-12
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 4. Modular board/PCNT board/Power Supply Unit and Main
Frame
Modular board
1) Perform disassembly 1 through 3.
2) Remove the two screws a, and detach the modular board.
Main Frame
1) Perform disassembly 1 through 3.
2) Remove the lever, front cover, and cable cover.
3) Disconnect the cable b connected to the switch lever and the laser scanner cable c and sensor cable d;
then, disconnect the cables e and f connected to the Power supply unit cable g and the motor cable h.
4) Remove the four screws i, and detach the Main frame.
Power Supply Unit
1) Perform disassembly 1 through 3.
2) Remove the Main frame.
3) Disconnect the cables j, k and l connected to the power supply unit.
4) Remove the threes screws m and the screw n; then, detach the power supply unit.
Each fuse has a different rating, so please be careful about the rating when you replace a fuse.
Recommended
manufacturer
Bussmann
Littlefuse
Littlefuse
Rating
Name
Type
Dimensions
125V, 5A
125V, 5A
125V, 10A
GMC5A
237005
237010
Medium Time-Delay
Medium-Acting
Medium-Acting
0.197" × 0.788"
0.197" × 0.788"
0.197" × 0.788"
PCNT Board
1) Perform disassembly 1 through 3.
2) Remove the Main frame.
3) Disconnect the cables j and k connected to the power supply unit.
4) Remove the cable cover o.
5) Remove the three screws p, and detach the PCNT board.
Speaker
1) Perform disassembly 1 through 3.
2) Remove the Main frame.
3) Remove the speaker cover, and detach the speaker.
3-13
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Front cover
Lever
Main Frame
d
l
e
f
k
m
j
Modular board
m
Cable cover
a
c
a
b
Fuse (F102) 125V,5A
p
Fuse (F101) 125V,10A
g
h
p
p
o
PCNT board
Speaker cover
Speaker
n
i
Figure 3-8 Disassembly 4
3-14
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
2.4 Reading Ass’y
Disassembly 5. Reading ass’y 1
1)
2)
3)
4)
Perform disassembly 1 and 2.
Remove the four screws a, and detach the air duct cover.
Open the control panel, and remove the stopper b; then, detach the scanner ass’y.
Remove the four screws c, and detach the ADF lower.
b
Scanner ass'y
Air duct cover
c
a
a
ADF lower
c
Figure 3-9 Disassembly 5
3-15
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 6. Reading ass’y 2
1) Perform disassembly 1, 2, and 5.
2) Remove the two screws a, and detach the ADF upper.
Disassembly 7. One-Touch Cover
1) While taking care not to bend the claws, remove the one-touch cover.
Disassembly 8. Separation guide ass’y
1) Perform disassembly 6 to detach the operation panel ass’y.
2) Remove the spring b, and detach the separation guide ass’y.
Disassembly 9. White sheet unit
1) Perform disassembly 6, and detach the operation panel ass’y.
2) Remove the white sheet unit. At this time, free the hook c as shown in the figure; take care not to lose the
spring d when doing so.
3-16
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
One-touch cover
b
Separation
guide ass'y
a
a
d
c
White sheet unit
Figure 3-10 Disassembly 6/7/8/9
3-17
ADF upper
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 10. Contact Sensor
1) Perform disassembly 5 to detach the scanner ass’y.
2) Remove the three screws a.
3) Disconnect the contact sensor, and disconnect the cable b.
Handing the Contact Sensor
Take care not to scratch or soil the glass surface of the contact sensor. Otherwise, vertical
lines or other image faults can occur in the images.
Disassembly 11. Separation Roller
1) Perform disassembly 5.
2) While bending the bushing with your fingers, detach the separation roller together with its shaft.
3) Pull the separation roller off the shaft.
Disassembly 12. Document Feed Motor
1) Perform disassembly 5.
2) Remove the two screws c, and detach the document feed motor.
3-18
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
b
a
a
Contact sensor
a
c
Document
feed motor
Separation roller
Figure 3-11 Disassembly 10/11/12
3-19
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
2.5 Printer Ass’y
Disassembly 13. Scanner Unit
1)
2)
3)
4)
Perform disassembly 1.
Remove the stopper a.
Remove the screw b, and detach the actuator unit c.
Remove the four screws d, and detach the scanner unit. At this time, take care not to remove the two
screws e.
Disassembly 14. Paper feed ass’y
1) Perform disassembly 1 and 2.
2) Free the claws f, and remove the four screws g.
3) Remove the paper feed ass'y.
Disassembly 15. Main Motor
1) Perform disassembly 1 through 4.
2) Remove the two screws h, and detach the main motor.
3-20
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
e
d
d
b
c
a
Scanner unit
Paper feed ass'y
g
h
f
g
Main motor
Figure 3-12 Disassembly 13/14/15
3-21
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 16. Fixing ass’y
1)
2)
3)
4)
5)
Perform disassembly 1 through 4.
Remove the feed roller and the cartridge guide.
Remove the two screws a, and detach the delievry ass’y.
Remove the flapper.
Remove the two screws b, and detach the pressure plate. When removing the plate, use a precision
screwdriver or the like.
6) Disconnect the two connectors, and detach the fixing ass’y. When removing the unit, take care not to
touch the fixing film.
Disassembly 17. Pressure Roller
1) Perform disassembly 1 through 4 and 16.
2) When detaching the paper guide, detach it by using a precision screwdriver as shown in the illustration.
3) Remove the pressure roller. When removing the roller, take care not to touch the rubber portion.
3-22
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
1
Pressure plate
2
34
5 6
65
b
43
a
2
1
Delievry ass'y
Fixing ass'y
Paper guide
Pressure roller
Flapper
Feed roller
Cartridge guide
Figure 3-13 Disassembly 16/17
3-23
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 18. Transfer Roller
1) Perform disassembly 1 through 4.
2) Using a precision screwdriver or the like, detach the transfer guide.
3) Remove the transfer roller. When removing the roller, take care not to touch the sponge portion.
Transfer guide
Transfer roller
Figure 3-14 Disassembly 18
3-24
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 19. Pickup Solenoid
1) Perform disassembly 1, 2, and 14.
2) Remove the screw a, and detach the pickup solenoid.
Disassembly 20. Pickup Roller ass’y
1) Perform disassembly 1, 2, and 14.
2) Remove the gear b and the stopper c; then, detach the pickup roller ass’y.
Disassembly 21. Separation Pad
1) Perform disassembly 1, 2, 14, and 20.
2) Remove the guide plate and the stopper, and detach the separation pad.
Disassembly 22. Feed Roller
1) Perform disassembly 1, 2, and 14.
2) Remove the gear d and the roller shaft e.
3) Remove the screw f, and detach the feed roller.
3-25
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Separation pad
Guide plate
Pickup solenoid
a
b
d
e
Stopper
c
Pickup roller ass'y
Feed roller
f
Figure 3-15 Disassembly 19/20/21/22
3-26
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 23. Toner Sensor
1)
2)
3)
4)
5)
Perform disassembly 1, 2, 14, and 20.
Remove the spring. When removing the spring, take care not to lose it.
Remove the cam a, and pull off the b.
Remove the roller c, and remove the holder d.
Remove the toner sensor.
Disassembly 24. Pickup Roller
1)
2)
3)
4)
5)
Perform disassembly 1, 2, 14, and 20.
Remove the cam e, and pull off the f.
Remove the cam g, and remove the E-ring h.
Remove the holder i and the E-ring j; then, detach the sub roller.
Remove the pickup roller.
Spring
e
f
g
h
i
j
Sub roller
Pickup roller
Toner sensor
d
c
b
Figure 3-16 Disassembly 23/24
3-27
a
LASER CLASS 1060P Chapter 3: Assembly and Disassembly
Disassembly 25. ROM replacement
With this unit, there should be no need to replace ROMs, but in the event that ROM replacement becomes
necessary, follow the procedure described below.
a) Before Starting the Work
You will have to execute ‘all clear’ after replacement. Print out the following data as needed.
a-1) Data Stored in Image Memory
Print out all image data stored in image memory.
The machine is not equipped with an image backup function so that all image data will be
lost when the power is removed, requiring you to print out the data before turning off the
power.
a-1) User reports
Press the Report button, and select the type of report using the ∧/∨ button.
a-2) Service reports
Select the service data, and press the Report button; then, select the type of list to generate using the ∧/
∨ button.
b) ROM replacement procedure
(1) Remove power cord.
(2) Put on a wrist-strap and take any other available anti-static precaution.
(3) Perform Disassambly 1.
(4) Use the ROM removal tool to remove the ROM from the SCNT board.
(5) Match up the new ROM and the notch in the IC socket, and insert the new ROM.
(6) Replace all covers.
c) Cautions after replacement
(1) If replacing a ROM because of defective ROM elements, finish assembling the machine and then turn
the power on.
(2) If replacing a ROM for the purposes of upgrading because of changes to soft switches, such as service
data or user data, etc., you must perform an All Clear operation. This is because the memory backed up
by the battery still contains the previous settings. Before performing All Clear, print out the data backed
up by the battery, in case you need to re-programme them.
3-28
Chapter 4
Maintenance
and Service
LASER CLASS 1060P Chapter 4: Maintenance & Service
1. MAINTENANCE LIST
1.1 Consumables
Level
User
Consumable
Toner cartridge (FX3)
Service technician
None
When
When “CHANGE CARTRIDGE” is displayed.
1.2 Cleaning
Level
User
Service technician
Consumable
Main unit outer covers
When
When dirty.
Separation roller
When document separation/ feed performance falls.
Separation guide
When document separation performance falls.
White sheet
When copied and transmitted images are faint.
Scanning glass
(contact sensor)
When black vertical stripes appear in copied or transmitted images.
Paper feed guide
When marks appears on back of paper in copied or received images.
Document feed roller
When document feed performance falls.
Document eject roller
When document feed performance falls.
Paper pickup roller
When recording paper feed performance falls.
Transfer charging
roller
When marks on back of paper or blank spots at intervals
of 1.96" (50 mm) appear in copied or received images.
Static charge eliminator
When polka appear dots in copied or received images.
High-voltage terminal
When copied or received images are light, dark, or
completely blank.
Fixing entrance guide
When marks , marks on back of paper, irregular/
smudged black vertical line, paper jam, wrinkles in
copied or received images.
4-1
LASER CLASS 1060P Chapter 4: Maintenance & Service
Level
Service technician
Consumable
Paper eject face-up
roller
When
When paper jams occur during copying or receiving.
Flapper
When paper jams occur frequently during copying or
receiving.
Pressure roller
When marks appear on back of paper at intervals
of 2.48" (63 mm),or poor fixing, paper jam, or
wrinkles occur during copying or receiving.
Fixing ass’y
When marks appear at intervals of 2.95" (75 mm)
or poor fixing of copied or received images occurs.
Separation pad
When recording paper separation performance falls.
Multi-purpose tray
pickup roller
When recording paper feed performance falls.
1.3 Periodic Inspection
None
1.4 Periodic Replacement Parts
None
1.5 Adjustment Items
None
1.6 General Tools
Tool
Phillips screwdriver
Flat bladed screwdriver
Precision flat bladed screwdriver
Tweezers
Pliers, needle nose
Lint-free paper
Isopropyl alcohol
Use
Removing/inserting screws
Removing/inserting screws
Removing plastic tabs
Removing coil spring
Driving retaining ring
Clean transfer charging roller, fixing film
Clean fixing film, fixing entrance guide, fixing pressure
roller, fixing eject roller, fixing eject guide, static charge
eliminator, etc.
1.7 Special Tools
Tool
Grease (MOLYKOTE EM-50L)
Grease (IF-20)
Grease (MOLYKOTE EM-D110)
Grease (UNIWAY 68)
Use
Apply to specified parts
Apply to specified parts
Apply to specified parts
Apply to specified parts
4-2
Part No.
HY9-0007
CK-8006
HY9-0023
CK-0451
LASER CLASS 1060P Chapter 4: Maintenance & Service
2. HOW TO CLEAN PARTS
2.1 Main Unit Outer Covers
Lightly wipe the unit’s outer causing with a clean, soft, lint-free cloth moistened with water or diluted
dishwashing detergent solution.
2.2 Separation Roller
Wipe with a soft, dry clean cloth.
2.3 Separation Guide
Wipe with a dry clean soft cloth.
2.4 White Sheet
Wipe with a soft, dry clean soft cloth.
2.5 Scanning Glass (Contact Sensor)
Wipe with a soft, dry clean cloth.
2.6 Paper Feed Guide
Wipe with a clean, soft, dry, lint-free cloth to remove any toner or paper debris.
Do not touch the transfer changing roller during cleaning. Otherwise, the print quality may
deteriorate.
Precautions when using Isopropyl alcohol (IPA)
When cleaning with IPA, take care to prevent the IPA from splashing high-temperature
parts. If IPA splashes high-temperature parts, leave for at least three minutes to allow the
IPA to evaporate.
4-3
LASER CLASS 1060P Chapter 4: Maintenance & Service
Separation guide
Main unit outer cover
Separation roller (Scanner section)
Paper feed guide
White sheet
Scanning glass
Figure 4-1 Cleaning Location 1
4-4
LASER CLASS 1060P Chapter 4: Maintenance & Service
2.7 Paper Pickup Roller
Using lint-free paper dipped in isopropyl alcohol, wipe and dirt off the paper pickup roller.
2.8 Transfer Charging Roller
Wipe with lint-free paper and remove any toner or paper debris.
Do not touch or hold the sponge section of the transfer charging roller. Doing so can cause
marks on back of paper or blank spots in copied or received images.
Do not use solvents.
Replace the charging roller if it is deformed or cannot be thoroughly cleared using lint-free
paper.
2.9 Static Charge Eliminator
Wipe with a lint-free paper and remove any foreign matter, such as paper fragments.
2.10 High Voltage Terminal
Wipe with a clean, soft, dry, lint-free cloth to remove any toner or paper debris.
2.11 Fixing Entrance Guide
Wipe with a lint-free paper and remove any toner or paper debris.
2.12 Paper Eject Face-up Roller
Using lint-free paper dipped in isopropyl alcohol, wipe off the paper eject face-up roller.
2.13 Flapper
Wipe with a lint-free paper and remove any toner or paper debris.
2.14 Document Feed Roller, Document Eject Roller
Wipe with a soft, dry clean cloth.
2.15 Pressure Roller
Using lint-free paper dipped in isopropyl alcohol, wipe off the pressure roller.
2.16 Fixing Ass’y
Using lint-free paper dipped in isopropyl alcohol, wipe off the fixing ass’y.
2.17 Separation Pad
Using cloth dipped in isopropyl alcohol, wipe off the separation pad.
4-5
LASER CLASS 1060P Chapter 4: Maintenance & Service
Document feed roller
Document eject roller
Transfer charging roller
Paper eject face-up roller
Paper pickup roller
Separation pad
High voltage terminal
Pressure roller
Fixing ass'y
Static charge eliminater
Flapper
Fixing entrance guide
Figure 4-2 Cleaning Location 2
4-6
LASER CLASS 1060P Chapter 4: Maintenance & Service
3. TROUBLESHOOTING
3.1 Troubleshooting Index
Use the troubleshooting index below to investigate the cause of a problem and refer to the specified page for
countermeasures.
Problem
• Errors shown on the display (Evaluation criteria: Look at the unit in quastion.)
• The error message can be checked.
Page 4-9
• The error code can be checked.
Page 4-12
• General errors
• The unit does not power on.
• The display looks abnormal.
• The keys do not work.
• No sound from the speaker
Page 4-22
Page 4-22
Page 4-22
Page 4-22
• Printing problems (Evaluation criteria: Test printing is faulty.)
• The paper is not fed correctly.
The main motor does not run.
The paper is not picked up from the auto sheet feeder.
The paper skews.
• The printing operation is abnormal.
The unit indicates a paper jam when there is none.
• Poor printing quality
Light
Dark
Completely blank
All black
Dots
Marks on back of papers
Black vertical lines
Irregular and smudged black vertical lines
Irregular and smudged black horizontal lines
Marks
Blank spots
White vertical lines
White horizontal lines
Faulty registration
Distortion/BD signal failure
Partially compressed/stretched image
Poor fixing
4-7
Page 4-23
Page 4-24
Page 4-25
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Scanning problems (Evaluation criteria: Test printing is good, but the copied image is
poor.)
• The document is not fed.
Page 4-35
The document feed motor does not run.
The document slips against the rollers.
The document does not separate.
The scanner unit's sensors are defective
• The scanning image is abnormal.
Page 4-36
Nothing is printed.
The image has vertical stripes.
The image has thick vertical stripes.
4-8
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.2 Errors Shown on the Display
3.2.1 User error message
Look for the applicable error message and implement the appropriate countermeasures.
“BUSY/NO SIGNAL” (#018)
Cause:
The receiving fax did not answer within 55 seconds. (T0 time over)
Solution:
Contact the other party and have them check their fax.You can try to send the
document manually. For an overseas call, add pauses to the registered number.
Cause:
The touch tone/rotary pulse setting on your fax is incorrect.
Solution:
Set your fax to the setting that matches your telephone line.
Cause:
The other party is not using a G3 machine.
Solution:
Contact the other party and have them send or receive the document using a G3
machine.
Cause:
The other party’s fax is not working.
Solution:
Contact the other party and have them check their fax.
Cause:
The telephone number you dialed is busy.
Solution:
Try sending the document at a later time.
“CHANGE CARTRIDGE”
Cause:
The toner cartridge has run out of toner.
Solution:
Replace the toner cartridge.
“CHECK COVER”
Cause:
The toner cartridge is not installed properly.
Solution:
Make sure the toner cartridge is installed properly.
Cause:
Front cover is not closed.
Solution:
Close front cover.
“CHECK DOCUMENT” (#001)
Cause:
Document jam. This is displayed when the document sensor detects paper, but the
document edge sensor cannot detect the leading edge of the document with 15 seconds
from the start of the feed operation.
Solution:
Clear the document jam.
“CHECK PAPER SIZE”
Cause:
The size of the paper loaded in the paper tray is different from the paper size set by the
user data menu.
Solution:
Set the correct paper size in the “PRINTER SETTING” setting.
“CHECK POLLING ID” (#021)
Cause:
Pollimg was impossible because the polling ID or your subaddress/password did not
match.
Solution:
Check the polling ID or subaddress/passwaord with the other party and try polling
again.
4-9
LASER CLASS 1060P Chapter 4: Maintenance & Service
“CHECK PRINTER” (##322~##324)
Check the displayed error code and see the measure to eliminate the error. (See Page 4-21.)
“CHECK SUBADDR/PSWD” (#083/#102)
Cause:
Password/subaddress does not match.
Solution:
Contact the other party and confirm that the subaddress/password that you are using
are correct.
“CLEAR PAPER JAM”
Cause:
Paper jam.
Solution:
Clear the paper jam.
“DATA ERROR”
Cause:
The registration data in the SRAM was destroyed and a checksum error occurred due
to a dead lithium battery or SRAM failure.
Solution:
(1) Press the Set button.
(2) Replace the lithium battery.
(3) Replace the SCNT board.
“DOC. TOO LONG” (#003)
Cause:
The document is longer than 39.4"(1m).
Solution:
Use a copy machine to make a reduced copy of the document, then send again.
Cause:
It took more than 32 minutes to send, copy, a document or receive a document.
Solution:
Divide the document and send or copy each part separately. Contact the other party
and have them divide the document and send each part separately.
“HANG UP PHONE”
Cause:
The handset or the extension telephone is off the hook.
Solution:
Put the handset or the extension telephone back on the hook.
“LOAD PAPER”
Cause:
The fax is out of paper.
Solution:
Add more paper to the sheet feeder.
“MEMORY FULL” (#037)
Cause:
The fax’s memory is full because it has received too many documents.
Solution:
(1) Print out any documents which are stored in memory. Then start the operation
again.
(2) If the memory contains any facsimiles you don’t need, delete them.
Cause:
The fax’s memory is full because you tried to send too many pages at once.
Solution:
Divide the document and send each part separately.
“NO ANSWER” (#005)
Cause:
The receiving fax machine does not answer.
Solution:
Make sure you dialed the correct number. Try again later.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
“NO RX PAPER” (#012)
Cause:
The receiving fax machine declares no paper in DIS, or its memory is full.
Solution:
Contact the other party, and ask them to put paper in their machine, or to clear their
fax machine’s memory.
“NO TEL #” (#022)
Cause:
The button you pressed has no number registered for One-Touch Speed Dialing,
Coded Speed Dialing, or Group Dialing.
Solution:
Print a list of registered numbers and make any corrections needed, then try again.
“NOT AVAILABLE”
Cause:
One-touch or coded speed dial already registered.
Solution:
Check the contents of the one-touch or coded speed dialling registration, then try
again.
“PSWD ROLL REJECT” (#084)
Cause:
You set up a polling box for polling sending with an ITU-T password, but the other
party’s fax unit does not support use of an ITU-T password for polling receiving.
Solution:
Transmit without an ITU-T password.
“PSWD TX REJECTED” (#081)
Cause:
You attempted to send a document with an ITU-T password, but the other party’s fax
unit does not support use of an ITU-T password for receiving.
“SELECT POL REJCT (#082)
Cause:
You have setup a polling box for polling sending with an ITU-T subaddress, but the
other party’s fax unit does not support use of an ITU-T subaddress for polling receiving.
Solution:
Transmit without a subaddress.
“START AGAIN”
Cause:
An error occurred on the phone line or in the system.
Solution:
Start the procedure again from the beginning.
“SUBADD TX REJECT” (#080)
Cause:
You attempted to send a document with an ITU-T subaddress, but the other party’s fax
unit does not support receiving a document with an ITU-T subaddress.
Solution:
Transmit without a subaddress.
4-11
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.2.2 Error codes
a) Service error code output
When service data #1 SSSW SW01 bit 0 is set to “1” then service error codes are printed on the activity
management reports, reception result reports and error transmission reports when communication is terminated due to an error. Also, the following is displayed when an error occurs.
TX/RX No. 5001
Display alternates repaetedly
START AGAIN ##106
Figure 4-3 Service Error Code Display
b) Error code countermeasures
The following item c) lists all the error codes that the product can display. As for causes and countermeasures, only the error codes which are newly incorporated in the unit as well as which require remedies
unique to the product are included in the item d). For the causes and countermeasures of other error codes,
refer to the separate G3 Facsimile Error Code Service Hand Book (Rev. 1).
• Increase the transmission level
Increase service data #2 MENU Parameter No.07 toward 0 (dBm).
• Decrease the transmission level
Decrease service data #2 MENU Parameter No.07 toward -15 (dBm).
• Echo measures
Change the following bit switches of service data #1 SSSW SW03.
Bit 4:1 Ignore the first DIS signal sent by the other fax machine.
0 Do not ignore the first DIS signal sent by the other fax machine.
Bit 5:1 Transmit a tonal signal (1850 or 1650 Hz) when the other fax machine sends a DIS signal.
0 Do not transmit a tonal signal when the other fax machine sends a DIS signal.
Bit 6:1 Transmit a 1850-Hz tonal signal when bit 5 is 1.
0 Transmit a 1650-Hz tonal signal when bit 5 is 1.
Bit 7:1 Transmit a tonal signal before sending a CED signal.
0 Do not transmit a tonal signal before sending a CED signal.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
• EPT (Echo Protect Tone)
Change service data #1 SSSW SW03 bit 1.
Bit 1:1 Transmit an echo protect tone.
0 Do not transmit an echo protect tone.
• Adjust NL equalizer.
Set service data #2 MENU Parameter No.05 to “ON”.
• Reduce the transmission start speed.
Reduce the transmission speed by changing “TX START SPEED” setting in user data “SYSTEM
SETTINGS”.
• Loosen the TCF judgment standard.
Not available for this fax.
• Loosen the RTN transmission conditions.
Change service data #3 NUMERIC Param. Parameters No.02 to 04.
No.02 Percentage of errors in all lines
: Set close to 99%.
No.03 Number of lines of burst condition : Set close to 99 lines.
No.04 Lines below the burst condition
: Set close to 99 times.
• Increase the no-sound time after CFR reception.
Change service data #1 SSSW SW04 bit 4 to “1”.
Bit 4:1 Time when the low-speed signal is ignored after sending a CFR signal: 1500 ms
0 Time when the low-speed signal is ignored after sending a CFR signal: 700 ms
4-13
LASER CLASS 1060P Chapter 4: Maintenance & Service
c) ERROR CODE LIST
The error codes that have newly been added starting with the product are identified by the notation “New”;
those error codes for which remedies unique to the product are offered are identified by the notation
“UNQ (UNIQUE).”
• User error code
No.
Tx or Rx
Definition
UNQ #001
[TX
]
Paper Jam
UNQ #003
[TX/RX ]
Copy Page, Communication Time Over
UNQ #005
[TX/RX ]
Initial ID (T1) Time Over
UNQ #009
[RX
]
Recording Paper Jam or Out of Paper
#011
[RX
]
Polling Error
#012
[TX
]
Other party Out of Paper
#018
[TX/RX ]
Automatic Dialing Error
UNQ #021
[RX
]
DCN during Polling Rx
#022
[TX
]
Call Failure
#037
[RX
]
Image Memory Full
UNQ #080
[TX
]
Other party doses not have ITU-T recommended subaddress reception
function
UNQ #081
[TX
]
Other party doses not have ITU-T recommended password reception
function
UNQ #082
[RX
]
Other party doses not have ITU-T recommended selective polling
transmission function
UNQ #083
[RX
]
DCN received during polling reception
UNQ #084
[RX
]
In polling reception, other party does not have ITU-Trecommended
password reception
UNQ #102
[TX
]
In transmission, DCN received in response to password/subaddress
#995
[TX/RX ]
Memory Communication reservation cancellation
• Service error code
No.
Tx or Rx
##100
[TX
]
##101
[TX/RX ]
##102
[TX
]
##103
[RX
]
##104
##106
[TX
[RX
]
]
##107
##109
[RX
[TX
]
]
##111
##114
##116
##200
##201
##204
[TX/RX
[RX
[TX/RX
[RX
[TX/RX
[TX
]
]
]
]
]
]
Definition
Excessive Repeat Protocol during Rx
Modem Speed Different from Other Party
Fall Back Failure during Tx
Fail to Detect EOL for 5 Seconds
(15 seconds for CBT) during Rx
RTN or PIN Received during Tx
Fail to Receive Protocol for 6 Seconds when Waiting for Protocol
during Rx
Fall Back Failure on Tx Side during Rx
Receive Signals Other than DIS, DTC, FTT, CFR or CRP after DCS
Tx and Exceed the Number of Protocol re-transmissions during Tx
Memory error
RTN Transmission during Reception
Detect Loop Current Disconnection during Communication
Fail to Detect Picture Rx Carrier for 5 Seconds during Rx
DCN received Other than Normal Binary Protocol
Receive DTC without Tx Data
4-14
LASER CLASS 1060P Chapter 4: Maintenance & Service
No.
##220
##224
##229
##232
##237
##238
##261
##280
##281
##282
##283
##284
##285
##286
##287
##288
Tx or Rx
[TX/RX ]
[TX/RX ]
[RX
]
[TX
]
[RX
]
[RX
]
[TX/RX ]
[TX
]
[TX
]
[TX
]
[TX
]
[TX
]
[TX
]
[TX
]
[TX
]
[TX
]
##289
[TX
]
##290
[TX
]
##322
##323
##324
##670
[RX
[RX
[RX
[TX
]
]
]
]
UNQ ##671
[RX
]
UNQ ##672
[TX
]
UNQ ##673
[RX
]
UNQ ##674
[TX
]
UNQ ##675
[RX
]
##750
[TX
]
##752
##753
[TX
[TX
]
]
##754
[TX
]
##755
[TX
]
UNQ
UNQ
UNQ
UNQ
Definition
System Error (main program runaway)
Abnormal Protocol during G3 Communication
Recording Unit Locked for 1 Minute
ENCODE Control Unit Malfunction
DECODE Control Unit Malfunction
PRINT Control Unit Malfunction
System Error between Modem and SCNT
Excessive Repeat Protocol Command during Tx
Excessive Repeat Protocol Command during Tx
Excessive Repeat Protocol during Tx
Excessive Repeat Protocol during Tx
DCN Reception after TCF Transmission
DCN Reception after EOP Transmission
DCN Reception after EOM Transmission
DCN Reception after MPS Transmission
Receive Signals Other than PIN, PIP, MCF, RTP or RTN after EOP
Transmission
Receive Signals Other than PIN, PIP, MCF, RTP or RTN after EOM
Transmission
Receive Signals Other than PIN, PIP, MCF, RTP or RTN after MPS
Transmission
Printer (LBP) Fixing Unit Trouble
Printer (LBP) BD (Beam Detect) Trouble
Printer (LBP) Scanner Trouble
At V.8 late start, the called party declares the V.8 protocol in DIS
signal and this unit transmits a CI signal, but the protocol does not
progress and a T1 time-out occurs.
At V.8 termination, the protocol did not advance to phase 2 and a T1
time-out occurs after the caller CM signal was detected.
The protocol did not move from phase 2 to phase 3 and a T1 time-out
occurred during V.34 transmission.
The protocol did not move from phase 2 to phase 3 and a T1 time-out
occurred during V.34 reception.
The protocol did not move from phase 3 to phase 4 and a T1 time-out
occurred during V.34 transmission.
The protocol did not move from phase 3 to phase 4 and a T1 time-out
occurred during V.34 reception.
Exceed Repeat Protocol Due to Failure to Receive Significant Signals
after Transmitting PPS-NULL during ECM Tx
Receive DCN after PPS-NULL Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-NULL Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-NULL Transmission during
ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after PPS-MPS Transmission during ECM Tx
4-15
LASER CLASS 1060P Chapter 4: Maintenance & Service
No.
##757
##758
Tx or Rx
[TX
]
[TX
]
##759
[TX
]
##760
[TX
]
##762
##763
[TX
[TX
]
]
##764
[TX
]
##765
[TX
]
##767
##768
[TX
[TX
]
]
##769
[TX
]
##770
[TX
]
##772
##773
[TX
[TX
]
]
##774
##775
[TX
[TX
]
]
##777
##778
[TX
[TX
]
]
##779
##780
[TX
[TX
]
]
##782
##783
[TX
[TX
]
]
##784
##785
[TX
[TX
]
]
##787
##788
[TX
[TX
]
]
##789
##790
##791
##792
[TX
[RX
[TX/RX
[RX
]
]
]
]
Definition
Receive DCN after PPS-MPS Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-MPS Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-MPS Transmis-sion during
ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after PPS-EOM Transmission during ECM Tx
Receive DCN after PPS-EOM Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-MPS Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-EOP Transmission during ECM
Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after PPS-EOP Transmission during ECM Tx
Receive DCN after PPS-EOP Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
PPS-EOP Transmission during ECM Tx
Exceed Retransmit Protocol after PPS-EOP Transmission during ECM
Tx
Exceed Repeat Protocol Limit Due to Failure to Receive Significant
Signals after Transmitting EOR-NULL during ECM Tx
Receive DCN after EOR-NULL Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
EOR-NULL Transmission during ECM Tx
Receive ERR after EOR-NULL Transmission during ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after EOR-MPS Transmission during ECM Tx
Receive DCN after EOR-MPS Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
EOR-MPS Transmission during ECM Tx
Receive ERR after EOR-MPS Transmission during ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after EOR-EOM Transmission during ECM Tx.
Receive DCN after EOR-EOM Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
EOR-EOM Transmission during ECM Tx
Receive ERR after EOR-EOM Transmission during ECM Tx
Exceed Protocol Retransmission Limit Due to Failure to Receive
Significant Signals after EOR-EOP Transmission during ECM Tx.
Receive DCN after EOR-EOP Transmission during ECM Tx
Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after
EOR-EOP Transmission during ECM Tx
Receive ERR after EOR-EOP Transmission during ECM Tx
Transmit ERR after EOR-Q Reception during ECM Rx
Receive Non-Significant Signals during ECM Mode Procedures
Fail to Detect PPS-NULL between Partial Pages during ECM Rx
4-16
LASER CLASS 1060P Chapter 4: Maintenance & Service
##793
[RX
]
##794
##795
[TX
]
[TX/RX ]
Time Over Due to Failure to Receive Valid Frame during High Speed
Signal Rx upon ECM Rx
Receive All 0 PPR during ECM Tx
Trouble in the decoding processing during communication
d) New error codes and recovery methods
Those error codes that have been added starting with the product and those error codes for which remedies
unique to the product are offered are shown together with causes and remedies, where applicable.
#001 [TX] Paper jam
Cause:
The document jammed in the fax machine.
Solutions: Remove the document and transmit/copy again.
Cause:
The document width size or thickness does not meet the standards.
Solutions: Use a copy machine to copy the document to LTR or other standard size
Cause:
Internal structure defect.
Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are
operating correctly using the methods given in this chapter,5.1.6 Faculty tests,
Test mode [6] Faculty test, [3] Sensor tests.
(2) Check the actuators of the original sensor (DS) and the original edge sensor
(DES) for disconnection.
(3) Check the document sensor (DS) and OPCNT board (J3) connections.
(4) Check the document edge sensor (DES) and OPCNT board (J4) connections.
(5) Check the SCNT board (J3) and OPCNT board (J2) connections.
(6) Make a copy,and make sure that the document read motor is operating corrctly.
(7) Check the document read motor and PCNT board (J402) connections.
(8) Check the SCNT board (J4) and PCNT board connections.
(9) Replace the document sensor (DS).
(10) Replace the document edge sensor (DES).
(11) Replace the OPCNT board.
(12) Replace the document read motor.
(13) Replace the SCNT board.
(14) Replace the PCNT board.
4-17
LASER CLASS 1060P Chapter 4: Maintenance & Service
#003 [TX/RX] Copy page transmission time over
Cause:
One page of the document was longer than 39.4 inches (1 meter) or transmission/
copying took longer than the regulated time (32 minutes).
Solutions: (1) Use a copy machine to copy the document onto serveral shorter page, then
tranmit/copy.
(2) Raise the page timer value with Service Data #1 SSSW SW12.
Cause:
Reception took longer than the regulated time (32 minutes).
Solutions: (1) Have the other party split the document over multiple pages and receive it that
way.
(2) Contact the other party and check the cause.
(3) Raise the page timer value with Service Data #1 SSSW SW12.
Cause:
Internal structure defect.
Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are
operating correctly using the methods given in this chapter,5.1.6 Faculty tests,
Test mode [6] Faculty test, [3] Sensor tests.
(2) Check the document sensor (DS) and OPCNT board (J3) connections.
(3) Check the document edge sensor (DES) and OPCNT board (J4) connections.
(4) Check the SCNT board (J3) and OPCNT board (J2) connections.
(5) Make a copy,and make sure that the document read motor is operating corrctly.
(6) Check the document read motor and PCNT board (J402) connections.
(7) Check the SCNT board (J4) and PCNT board connections.
(8) Replace the document sensor (DS).
(9) Replace the document edge sensor (DES).
(10) Replace the OPCNT board.
(11) Replace the document read motor.
(12) Replace the SCNT board.
(13) Replace the PCNT board.
4-18
LASER CLASS 1060P Chapter 4: Maintenance & Service
#005 [TX/RX] Initial identification time (T0/T1) over
Cause:
Tone/pulse parameter set incorrectly.
Solutions: Set the user data “TEL LINE TYPE” tone/pulse parameter correctly.
Cause:
The time until connection with the other fax is too long.
Solutions: (1) When registering for auto dialing, add a long pause to delay the start of the timer.
(2) Lengthen the T0 timer with Service Data #3 Numeric param.10 so that the timer
does not time out.
Cause:
The other fax does not answer.
Solutions: Contact the other party and have them check for the cause.
Cause:
The communications mode (G2,G3,etc) of the other fax does not match that of this
fax.
Solutions: The communications mode is a part of specification for the fax, so there is no countermeasure.
Cause:
(1) The other fax malfunctioned during transmission due to echoes.
(2) Malfunction due to echoes during reception.
Solutions: Provide measures against echoing using SW03 of service data #1 SSSW.
#009 [RX] Recording paper jam or out of paper
Cause:
The recording paper jammed.
Solutions: Clear the recording paper jam.
Cause:
There is no recording paper.
Solutions: Load recording paper.
Cause:
Internal structure defect.
Solutions: (1) Check the actuators of the recording paper edge sensor and the recording paper
delivery sensor for damage and deformation.
(2) Check the connection of the main motor and the PCNT board (J401).
(3) Check the connection of the power unit (J205) and the recording paper sensor.
(4) Check the connection of the PCNT board and the SCNT board (J4); check the
connection of the power unit (J202) and the PCNT board (J101); then, check the
connection of the power supply unit (J201) and the SCNT board (J1).
(5) Replace the sensor.
(6) Replace the main motor.
(7) Replace the PCNT board.
(8) Replace the SCNT board.
(9) Replace the power supply unit.
#021 [RX] DCN received during polling reception
Cause:
No subaddress/password set in other machine.
Solutions: Contact the other party and check subaddress/password of the other party.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
#080 [TX] Other party does not have ITU-T recommended subaddress reception
Cause:
The other party’s DIS bit 49 is 0.
Solutions: Contact the other party and confirm whether or not their fax supports subaddress
receiving. Try sending again without a subaddress.
#081 [TX] Other party does not have ITU-T recommended password reception
Cause:
The other party’s DIS bit 50 is 0.
Solutions: Contact the other party and confirm whether or not their fax supports ITU-T password
receiving. Try sending again without a password.
#082 [RX] Other party does not have ITU-T recommended selective polling transmission
function
Cause:
The other party’s DIS bit 47 is 0.
Solutions: Contact the other party and confirm that whether or not their fax can accept a polling
request with a subaddress. Try again without a subaddress.
#083 [RX] DCN received during polling reception
Cause:
Subaddress/password does not match.
Solutions: Contact the other party and confirm that the subaddress/password that you are using
are correct.
#084 [RX] In polling reception, other party does not have ITU-T recommended password
reception
Cause:
The other party’s DIS bit 50 is 0.
Solutions: Contact the other party and confirm whether or not their fax supports receiving a
polling request with an ITU-T password. Try again without a password.
#102 [TX] In transmission, DCN received in response to passwords/subaddress
Cause:
Password/subaddress does not match.
Solutions: Contact the other party and have them set a password/subaddress.
Cause:
Other party’s memory is full.
Solutions: Contact the other party and have them make sufficient memory available.
4-20
LASER CLASS 1060P Chapter 4: Maintenance & Service
##322 [RX] Fixing heater temperature abnormality
Cause:
Internal unit defect.
Solutions: (1) Check the connections between the fixing ass’y and the PCNT board (J206) and
between the fixing ass’y and the power supply unit (J102).
(2) Check the connection between the PCNT board (J101) and the power supply unit
(J202).
(3) Check the resistance between connector pins of the fixing ass’y.
J206-12 and J206-13: 436 to 301 kΩ (at 25°C)
J102-1 and J102-2: 25.1 to 28.8 Ω (at 25°C)
If either resistance is incorrect, replace the fixing ass’y.
(4) Replace the PCNT board.
(5) Replace the power supply unit.
(6) Replace the SCNT board.
##323 [RX] LASER/scanner section BD signal output abnormal
Cause:
Internal unit defect (Low LASER intensity)
Solutions: (1) Check the connection between the LASER/scanner section (J801) and the SCNT
board (J5).
(2) Replace the LASER/scanner section.
(3) Replace the PCNT board.
(4) Replace the SCNT board.
Cause:
Internal unit defect (BD signal timing error)
Solutions: (1) Check the connection between the LASER/scanner section (J801) and the SCNT
board (J5).
(2) Replace the LASER/scanner section.
(3) Replace the SCNT board.
##324 [RX] Printer section scanner motor rotation rate abnormal
Cause:
Internal unit defect (Incorrect scanner motor speed)
Solutions: (1) Check the connection between the LASER/scanner section (J802) and the PCNT
board (J208).
(2) Replace the LASER/scanner section.
(3) Replace the PCNT board.
(4) Replace the SCNT board.
4-21
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.3 Errors not Shown on the Display
3.3.1 General errors
• The unit does not turn on. (Evaluation criteria: Look at the actual unit.)
(1) Check the power cord connection.
(2) Check the connection between the PCNT board (J101) and power supply unit (J202).
(3) Check the connection between the SCNT board (J1) and power supply unit (J202).
(4) Check the connection between the SCNT board (J4) and PCNT board.
(5) Check the power supply unit’s fuse (F101/F102).
(6) Replace the power supply unit.
• Abnormal display. (Applicable test mode: Operation panel test)
Nothing is displayed.
(1) Check the connection between the OPCNT board (J2) and SCNT board (J3).
(2) Check the connection between the LCD unit and OPCNT board (J5).
(3) Replace the LCD unit.
(4) Replace the OPCNT board.
(5) Replace the SCNT board.
Part of the LCD panel does not display anything.
(1) Check for LCD problems with the test mode.
(2) Check the connection between the OPCNT board (J2) and SCNT board (J3).
(3) Check the connection between the LCD unit and OPCNT board (J5).
(4) Replace the LCD unit.
(5) Replace the OPCNT board.
(6) Replace the SCNT board.
• The buttons do not work. (Applicable test mode: Operation panel test)
(1) If the test mode can be used, check for faulty buttons.
(2) Check the connection between the OPCNT board (J2) and SCNT board (J3).
(3) Check the connection between the Membren sheet and OPCNT board (J1).
(4) Replace the Membren sheet.
(5) Replace the OPCNT board.
(6) Replace the SCNT board.
• No sound from the speaker
(1) Check the connection of the speaker and SCNT board (J301).
(2) Replace the speaker.
(3) Replace the SCNT board.
4-22
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.3.2 Printing problems
• Faulty printing (Evaluation criteria: Test print is faulty.)
• The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.)
The main motor does not run.
(1) Check the connection between the main motor and the PCNT board (J401).
(2) Check the main motor’s resistance. 8.1 ~ 12.54 Ω/1 phase is normal. (Fig. 4-4)
(3) Replace the main motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
The paper is not picked up from the auto sheet feeder.
(1) Check whether the recommended paper is used.
(2) Check whether more than 100 sheets of paper have been loaded in the auto sheet feeder.
(3) Check whether the paper has been loaded into the sheet feeder correctly.
(4) Check the connection between the paper pickup solenoid and the power supply unit (J204).
(5) Replace the paper pickup solenoid.
(6) Clean the separation pad.
(7) Replace the separation pad.
(8) Replace the separation pad spring or the lifting spring.
(9) Replace the SCNT board.
The paper skews.
(1) Check whether the recommended paper is used.
(2) Check whether more than 100 sheets of paper have been loaded in the sheet feeder.
(3) Check whether the paper has been loaded into the sheet feeder correctly.
(4) Check whether dust or paper debris have built up inside the auto sheet feeder.
(5) Check whether the paper pickup roller, or any other rollers, are damaged or scratched.
4-23
LASER CLASS 1060P Chapter 4: Maintenance & Service
• The printing operation is abnormal.
The unit indicates there is a paper jam when there is no paper jam.
(1) Check the connection from the paper edge sensor to the Power supply unit (J205).
(2) Check whether the paper edge sensor and actuator and the paper eject sensor actuator are in their
correct positions.
(3) In test mode check whether the paper edge sensor and the paper eject sensor are operating correctly.
(4) Replace the SCNT board.
To document feed motor
Main motor
4
4
1
1
Main motor connector
1-2 : 8.1~12.54Ω
3-4 : 8.1~12.54Ω
Document feed motor connector
1-2 : 13.95~25.68Ω
3-4 : 13.95~25.68Ω
Figure 4-4 Main Motor/Document Feed Motor Connector
4-24
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Poor printing quality (Evaluation criteria: Check the test print image’s faults.)
Before checking for the cause of print defects, check whether the user uses Canon-recommended paper
and stores it correctly. If the problem is solved by using the recommended paper, the customer should be
advised to use the recommended paper and store it correctly.
Light
Dark
Marks on
back of paper
Dots
Irregular and
smudged black
horizontal lines
White vertical
lines
Completely blank
All black
Black vertical
lines
Irregular and smudged
black vertical lines
Blank spots
Marks
White horizontal lines
Distortion
nBD failure
Faulty
registration
Partially compressed/stretched image
Figure 4-5 Faulty Print Samples
4-25
Poor fixing
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Light
Solutions:
• Dark
Solutions:
(1)
(2)
(3)
(4)
Remove the toner cartridge and shake it lightly five or six times.
Verify that user data “PRINTER SETTING” “ECONOMY PRT” is not “ON”.
Replace the toner cartridge.
Open the front cover during printing, and remove the toner cartridge. Open the
cartridge drum cover shutter manually, and check whether the toner image on the
photosensitive drum is transferred onto the paper. If it is transferred, go to item (7).
If not, go the following step.
(5) Clean the transfer bias contact and the transfer charging roller shaft contact.
(6) Replace the transfer charging roller.
(7) Clean the developing bias contact and the toner cartridge contact.
(8) Replace the PCNT board.
(9) Replace the LASER/scanner section.
(10) Replace the SCNT board.
(11) Replace the power supply unit.
(1)
(2)
(3)
(4)
(5)
Verify that user data “PRINTER SETTING” “ECONOMY PRT” is not “ON”.
Clean the drum ground contact and the toner cartridge contact
Clean the primary charging contact and the toner cartridge contact.
Replace the LASER/scanner section.
Replace the SCNT board.
• Completely blank
Solutions: (1) Clean the developing bias contact and the toner cartridge contact.
(2) Check whether the projection for opening and closing the LASER shutter on the
toner cartridge is damaged.
(3) Replace the LASER shutter lever or the LASER shutter.
(4) Replace the PCNT board.
(5) Replace the LASER/scanner section.
(6) Replace the SCNT board.
(7) Replace the power supply unit.
• All black
Solutions:
(1)
(2)
(3)
(4)
(5)
(6)
Replace the toner cartridge.
Clean the primary charging contact and the toner cartridge contact.
Replace the PCNT board.
Replace the LASER/scanner section.
Replace the SCNT board.
Replace the power supply unit
4-26
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Dots
Solutions:
(1)
(2)
(3)
(4)
Clean the static charge eliminator in the toner transfer section.
Check the static charge eliminator contact.
Clean the transfer charging roller.
Replace the transfer charging roller.
• Marks on back of papers
Solutions: (1) Copy a few white paper documents.
(2) If the marks are at intervals of approx. 50mm (1.96"), clean the transfer charging
roller, but if they are at intervals of approx. 63mm (2.48"), clean the pressure roller.
(3) Clean the paper feed guide and fixing entrance guide.
(4) Replace the transfer charging roller.
(5) Replace the pressure roller.
• Black vertical lines
Solutions: (1) Open the front cover during printing, and remove the toner cartridge. Open the
cartridge drum cover shutter manually, and check whether there are black vertical
lines on the photosensitive drum. If there are black lines, replace the toner cartridge. If not, go the following step.
(2) Clean the face-down eject roller.
(3) Clean the fixing entrance guide.
(4) Replace the fixing ass’y.
• Irregular and smudged black vertical lines
Solutions: (1) Clean the fixing entrance guide.
(2) Replace the toner cartridge.
• Irregular and smudged black horizontal lines
Solutions: If the irregular smudged black lines occur cyclically, replace the toner cartridge. If they
are non-cyclical, replace the fixing ass’y.
• Marks
Solutions:
(1) If the marks are at intervals of approx. 50mm (1.96"), clean the transfer charging
roller; if they are at intervals of approx. 75mm (2.95"), clean the fixing ass’y; and if
they are at intervals of approx. 75mm (2.95"),or 38mm (1.5"), replace the toner
cartridge.
(2) Clean the paper feed guide.
(3) Clean the fixing entrance guide.
4-27
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Blank spots
Solutions:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Clean the transfer charging roller.
Replace the transfer charging roller.
Replace the toner cartridge.
Check for foreign matter button the transfer charging roller gear and the drive gear.
Clean the developing bias contact and the toner cartridge contact.
Replace the PCNT board.
Replace the power supply unit.
Replace the SCNT board.
• White vertical lines
Solutions: (1) Remove the toner cartridge and shake it lightly five or six times.
(2) Open the toner cartridge drum shutter and if there are vertical white lines on the
photosensitive drum, replace the toner cartridge.
(3) Check for foreign matter stuck in the LASER output hole on the LASER/scanner
section or the LASER input hole on the toner cartridge.
(4) Clean the face-up eject roller.
(5) Clean the fixing entrance guide.
(6) Replace the fixing ass’y.
(7) Replace the LASER/scanner section.
• White horizontal lines
Solutions: (1) Replace the toner cartridge.
(2) Replace the fixing ass’y.
• Faulty registration
Solutions: (1)
(2)
(3)
(4)
(5)
(6)
(7)
Check if more than the regulation amount of paper is loaded in the sheet feeder.
Clean the paper pickup roller.
Replace the paper pickup roller.
Check whether the paper edge sensor actuator is damaged or deformed.
Replace the pickup solenoid.
Replace the paper edge sensor.
Replace the SCNT board.
• Distortion/BD signal failure
Solutions: (1) Check the connection between the LASER/scanner section and SCNT board (J5)
connector connections.
(2) Replace the LASER/scanner section.
(3) Replace the SCNT board.
• Partially compressed/stretched image
Solutions: (1) Check for foreign matter between the toner cartridge gear and the drive gear.
(2) Check if the toner cartridge gear is broken.
(3) Replace the toner cartridge.
4-28
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Poor fixing
Solutions:
(1) If the marks are at intervals of approx. 75mm (2.95"), clean the fixing ass’y; if they
are at intervals of approx. 63mm (2.48"), clean the pressure roller.
(2) Replace the fixing ass’y.
(3) Replace the pressure roller.
(4) See the next page, and check the nip width of the fixing section. If it is not as
specified, replace the fixing pressure plate.
4-29
LASER CLASS 1060P Chapter 4: Maintenance & Service
NOTE
Checking the fixing nip width
Improperly set fixing nip may cause a fixing ass’y problem. The fixing ass’y is not designed
to allow adjustment of the nip.
Check the fixing ass’y nip by using the following procedure.
(1) Either take along one or two all-black copies of A4 or letter size made with a copier, or
make one using a copier at the customer site.
(2) Set the black copy in the sheet feeder with the black side facing up.
(3) Change the paper delivery selector to the face-up delivery slot.
(4) Enter the test mode and run [3] PRINT, [6] ENDURANCE.
(5) Turn the power off when the beginning of the paper appears in the face-up delivery slot.
Turn the power off, wait for 10 seconds, and remove the paper from the face-up delivery
slot slowly.
(6) Measure the widths of the areas on the paper where toner luster is visible and check
whether they fall within the range shown in below table.
c
Paper feed direction
Center
b
a
Dimension
b
3.0 to 5.0 mm (0.12" to 0.20")
a-c
0.5 mm (0.02") or less
a-b
1.0 mm (0.04") or less
b-c
1.0 mm (0.04") or less
Figure 4-6 Fixing Nip Width
4-30
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.3.3 Faults in the Printer Unit
You can check the LBP status using the machine’s test mode.
An LBP status is indicated by means of a 16-bit signal that represents the condition of the inside of the
printer generated by the CPU mounted on the SCNT board.
If the display indicates “CHECK PRINTER,” check the LBP status as follows to find out the cause of the
fault:
a) LBP Status Display Procedure
To display the status, bring out the FACULTY TEST menu in test mode, and press key “3” on the keypad
to select the sensor test function. (The display will be as follows.)
6-3 : SENSOR
[1] - - - [6]
When the4, 5, or 6 key is pressed, the status is displayed.
If the printer unit fails, LBP status number 16 used.
Alternately
displayed
Pressing the 4 key.
0:4041
1:0001
9:0001
11:0001
Alternately
Pressing the 5 key.
displayed
16:4000 27:6100
51:0025 53:0002
Pressing the 6 key.
73:1005
Status number
Status data
Status data
Status data
Status data
16:4000 27:6100
Figure 4-7 LBP Status Diaplay
4-31
LBP status is displayed.
LASER CLASS 1060P Chapter 4: Maintenance & Service
b) LBP Status Check
The LBP status is indicated in 4-digit hexadecimal notation (instead of 16-digit binary notation).
Bit 16 is a parity bit (odd).
Parity bid (odd)
The parity bit is one of the 16 bits transmitted from the PCNT board to the SCNT board and
added by the transmitter so that the total number of bits of “1” becomes an odd number. The
receiver checks the number of bits of “1” is an odd number to detect a transmission error.
NOTE
Status number
In this case, status 16
Status data (1st 4-bit section)
In this case, 1st 4-bit section is interpreted as "0100"
Status data (2nd 4-bit section)
In this case, 2nd 4-bit section is interpreted as "0000"
Status data (3rd 4-bit section)
In this case, 3rd 4-bit section is interpreted as "0000"
Status data (4th 4-bit section)
In this case, 4th 4-bit section is interpreted as "0000"
16 : 4 0 0 0
27:6100
If this information on status 16 is as indicated above,i.e., 1st 4-bit section is "4", 2nd 4-bit section is "0",
3rd 4-bit section is "0", and 4th 4-bit section is "0", we will learn that bit 6 is "1" from the following
conversion table.
Bit 6 of status 16 indicates a fixing unit error, so the cause of the printer unit
failure is the fixing unit.
(1st 4bit section)
Display
0
1
2
3
4
5
6
7
=
=
=
=
=
=
=
=
(2nd 4bit section)
Bit1
Bit2
Bit3
Bit4
Bit5
Bit6
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
0
0
1
1
0
0
1
1
0
1
0
1
0
1
0
1
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
Bit7 Bit8
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
(3rd 4bit section)
(4th 4bit section)
Bit9 Bit10 Bit11 Bit12 Bit13 Bit14 Bit15 Bit16
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
Figure 4-8 Status Data Check
4-32
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
Display
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
LASER CLASS 1060P Chapter 4: Maintenance & Service
c) LBP Status Explanation
LBP status is an 16-bit binary number as described in the previous page. An example of status data is given
below.
Indicates the status if
each bit of the status
is "0".
Indicates the status if
each bit of the status
is "1".
Bit
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Meaning
1
Unused
Unused
Unused
Scanner motor failure
nBD signal error
Fixing unit failure
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Parity bit (odd)
Failure
Failure
Failure
0
Normal
Normal
Normal
Figure 4-9 Table Description
4-33
LASER CLASS 1060P Chapter 4: Maintenance & Service
Status 16 (Sarvice call status)
Bit
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Meaning
Unused
Unused
Unused
Scanner motor failure
nBD signal error
Fixing unit failure
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Unused
Parity bit (odd)
1
0
Failure
Failure
Failure
Normal
Normal
Normal
[Bit 4]
“1” when the scanner motor does not reach the prescribed speed within 63.4 seconds after the motor
starts in the laser scanner unit.
[Bit 5]
“1” when the output from the laser diode in the laser scanner unit is abnormal or the scanner unit fails,
and the nBD signal is not output normally.
[Bit 6]
“1” when failure of the fixing heater in the fixing unit or temperature control thermistor is detected.
Status 16 is used to indicate the printer unit failure.
NOTE
4-34
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.3.4 Scanning problems
• Faulty scanning (Evaluation criteria: Test print is good, but the copied image is poor.)
• The document is not fed.
The document feed motor does not run. (Evaluation criteria: Check it visually.)
(1) Check the connection between the document feed motor and the PCNT board (J402).
(2) Check the document feed motor’s resistance. 13.95 ~ 25.68 W/1 phase is normal. (Fig. 4-4)
(3) Replace the document feed motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
The document slips against the rollers. (Evaluation criteria: Check it visually. Stretched
copy image.)
(1) See page 4-4 and clean the document reading section.
(2) Replace the reading section’s rollers.
The document does not separate. (Evaluation criteria: Check it visually.)
(1) Check whether the document feed motor is driving all the rollers. (Check for any damaged gears or
foreign matter stuck inside.)
(2) Check whether the document feed lever is set to manual document feed.
(3) See page 4-4 and clean the separation roller and separation guide.
(4) Replace the separation roller and separation guide.
The scanner unit’s sensors are defective (Evaluation criteria: The placed document or
transported document is not detected.)
(1) Check for any faulty sensors while executing the copying operation and test mode.
(2) Check the connection between the OPCNT board (J2) and the SCNT board (J3).
(3) Replace OPCNT board.
(4) Replace the SCNT board.
4-35
LASER CLASS 1060P Chapter 4: Maintenance & Service
• The scanning image is abnormal. (Evaluation criteria: Check the copy image’s faults.)
Nothing is printed.
(1) Check the connection between the contact sensor and SCNT board (J2).
(2) Replace the contact sensor unit.
(3) Replace the SCNT board.
The image has vertical stripes.
(1) Clean the contact sensor’s scanning glass.
(2) Check the connection between the contact sensor and SCNT board (J2).
(3) Replace the contact sensor unit.
The image has thick vertical stripes.
(1) Clean the contact sensor’s scanning glass.
(2) Check the connection between the contact sensor and SCNT board (J2).
(3) Replace the contact sensor unit.
4-36
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.4 Processing Communication Problems
3.4.1 Initial identification of problems
Since the facsimile must transmit picture information, a transmitter, a receiver and telephone lines are required for this purpose. Transmissions may cause problems if one or more of the there is poor.
Communication
trouble
FAX
FAX
Your
customer's
machine
Communication
companion
machine
Figure 4-10 Communication Trouble
To process communication ploblrems, first of all, it is necessary to narrow down the cause of the problem.
Thus, the procedures appearing below must be checked accordingly.
Start
Does an error
appear on the
display?
YES
Errors show on the display.
error massage page 4-9
error code
page 4-12
NO
Is copying
being done?
NG
General error
Page 4-22
OK
Do copying
Is copy
picture OK?
OK
Communication problems
exist. Carry out the procedures
on the next page.
NG
Test print
NG
Printing problem
Page 4-23
OK
Scanning problem
Page 4-35
Figure 4-11 Procedures for Initial Identification of Trouble
4-37
LASER CLASS 1060P Chapter 4: Maintenance & Service
3.4.2 Procedures for processing communication problems
If the problem proves to be communication trouble, deal with it according to the following procedures.
(1) Study the conditions at the time of trouble as closely as possible.
Record or keep the items listed below.
a) Operations at the time of trouble.
Document number, transmission mode, error occurrence timing call set-up method
(auto dialing etc.)
b) Sample of defective picture (When receiving)
c) LCD display at the time of trouble.
d) Communication management report at the time of trouble.
e) User’s name, telephone number (to contact), Fax number, model name.
f) User’s name, of the other party, telephone number (to contact), Fax number, model name, name of
servicemen in charge.
g) Frequency of trouble and error code (##100 etc.).
h) Condition of the other party’s facsimile:
Transmitted/received page number? Automatic or manual?
Error occourred? The receive condition? etc.
When visiting a user with a trouble report, a) can be known by outputting the error protcol
data (or error dump), and g) can be known by outputting the total transacation report (or the
system error data list).
NOTE
(2) Test communication according to flowchart procedures appearing on the next page.
• Carry out the tests with the actual lines on each item, verify the symptoms and record it.
• In the case of trouble with another manufacturer’s facsimile, refer to the flowchart for troubles with
other manufacture’s.
(3) Finally, process over by judging systematically all the data.
NOTE
If the other party’s facsimile is that of another manufacturer and there is nothing wrong
with your customer’s machine, it is recommended that you ask your customer to contact the
facsimile user of the other party, so that the other party’s facsimile is checked by the dealer.
“Call the service station” in the flowchart (Fig.4-13) means that problems may occur
with regard to the communication compatibility of facsimile, consult the matter with the
staff in charge at the service station. To quicken the resolving of the problem, report the
information listed in (1) above.
4-38
LASER CLASS 1060P Chapter 4: Maintenance & Service
• Procedures for processing communication problems with Canon facsimile.
The process for carrying out communications at three points as shown in the figure.
Trouble
FAX:A
FAX:B
FAX:C
Start
A: Your customer's facsimile
B: Facsimile of other communication party
C: Facsimile for check in the same region. (C should
be the same model of facsimile as A.)
Transmission
or reception?
Transmission
Reception
C
A
OK
B
C
OK
A
C
NG
NG
NG
Check A.
Check B.
Check A.
OK
C
B
OK
NG
Check B.
Check the
line.
Figure 4-12 Flowchart for Processing Communication Troubles with Canon Facsimile
• Procedures for processing communication problems with other manufacturer’s facsimiles.
When problems occur with other manufacturer’s facsimiles, make the user of the other party’s facsimile call the serviceman in charge. Perform communication at the four points listed in the figure.
4-39
LASER CLASS 1060P Chapter 4: Maintenance & Service
Trouble
Start
Is the group
the same?
(G1/G2/G3)
FAX:A
FAX:B
FAX:C
FAX:D
Yes
No
Is there the
similar
trouble case?
Unable to
receive
No
A: Your customer's facsimile
B: Facsimile of other communication
party
C: Facsimile for check in the same
region. (C should be the same mode
of facsimile as A.)
D: Other manufacturer's facsimile for
check that is in the same region.
Yes
Process according
to the case
Transmitter
or receiver?
Transmitter
receiver
OK
OK
D
C
A
A
C
NG
NG
Check A.
Check A.
B
C
C
NG
OK
C
C
B
OK
D
NG
Check B.
OK
A
OK
D
OK
NG
OK
NG
B
NG
D
D
B
OK
Call the service
station.
NG
Call the service
station.
NG
Check B.
Check B.
Figure 4-13 Flowchart for Processing Communication Troubles with other
manufacturer’s facsimile
4-40
LASER CLASS 1060P Chapter 4: Maintenance & Service
4. SERVICE SWITCHES
4.1 Hardware Switches
None
4-41
LASER CLASS 1060P Chapter 4: Maintenance & Service
4.2 Service Data Settings
Service data can be checked and changed with items on display menus. The default values of the SSSW/
parameters available in this fax machine are shown in this Chapter, 4.2.3 Service data settings in this
manual. The SSSW/parameters given in the previous product-specific manual are explained in the G3 Facsimile Service Data Handbook. The new switches for this model are described in this Chapter, 4.2.3
Service data settings.
4.2.1 Service data overview
The service data menu items are divided into the following 9 blocks.
#1 SSSW (Service Soft Switch settings)
These setting items are for basic fax service functions such as error management, echo countermeasures,
and communication trouble countermeasures.
#2 MENU (MENU switch settings)
These setting items are for functions required during installation, such as NL equalizer and transmission
levels.
#3 NUMERIC Param. (NUMERIC parameter settings)
These setting items are for inputting numeric parameters such as the various conditions for the FAX/TEL
switching function.
#4 NCU (NCU settings)
These setting items are for telephone network control functions such as the selection signal transmission
conditions and the detection conditions, for the control signals sent from the exchange.
#5 TYPE (TYPE setting)
The type setting makes the service data conform to a specific nation’s communications standards.
#6 GENESIS (UHQ function setting)
These setting items are for scanned image processing functions such as edge enhancement and error
diffusion processing.
#7 PRINTER (PRINTER function settings)
These setting items are for basic printer service functions such as the reception picture reduction conditions. Also there is an item for resetting the printer section without switching the power off-on.
#8 CLEAR (data initialization mode)
Various data are initialized by selecting one of these setting items. There is a setting item for checking/
inputting the total number of pages printed and total number of pages scanned by this fax.
#9 ROM (ROM management)
ROM data such as the version number and checksum are displayed.
4-42
LASER CLASS 1060P Chapter 4: Maintenance & Service
4.2.2 Service data registration/setting method
Service data can be registered and set by the following operations:
Standby (Time and Receive mode display)
10:06 Fax Only
(1) User data mode selection
Press the Data registration button.
USER SETTINGS
(2) Service data mode selection
Press the # button.
#1 SSSW
(3) Menu item selection
Select the menu item by pressing the < or > button.
#3 NUMERIC Param
Press the Set button.
01:
0
(4) Data registration
Input the data and press the Set button.
Press the STOP button to return to standby.
Figure 4-14 Service Data Setting Method
4-43
LASER CLASS 1060P Chapter 4: Maintenance & Service
4.2.3 Service data settings
Service data
#1 SSSW
(Service soft switch setting)
Bit
SW01
SW02
SW03
SW04
7
0
–
0
1
6
–
–
0
0
5
–
–
0
0
4
0
–
0
0
3
0
–
–
0
2
–
–
–
0
1
0
–
0
0
0
0
0
–
0
SW05
–
–
–
0
0
–
–
–
SW06
SW07
SW08
SW09
–
–
–
–
–
–
–
–
0
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
0
–
–
0
0
–
–
0
SW10
SW11
SW12
SW13
SW14
SW15
–
–
0
–
–
–
–
–
–
–
–
0
–
–
0
–
–
–
–
–
0
–
–
–
–
–
0
–
–
–
–
–
0
–
–
–
–
–
1
–
–
–
–
–
0
–
–
–
SW16
SW17
SW18
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
0
SW19
SW20
SW21
SW22
SW23
SW24
SW25
SW26
SW27
SW28
SW29
SW30
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
0
–
–
0
–
–
–
–
–
–
–
–
0
–
–
0
–
–
–
–
–
–
–
–
0
0
–
0
–
–
Error management
Memory clear list output setting
Echo solution setting
Communication trouble
solution settings
Standard function (DIS signal)
setting
Scan condition settings
Not used
Not used
Communications result display
function settings
Not used
Not used
Page timer settings
Not used
Not used
Dial inn FAX/TEL switching
function setting
Not used
Not used
Communication trouble
solutions settings
Not used
Not used
Not used
Not used
Not used
Not used
Report display function settings
Transmission function settings
Not used
V.8/V.34 protocol settings
Not used
Not used
Figure 4-15 Service Data (page 1)
The switches marked “–” are not used. Do not change their settings.
4-44
LASER CLASS 1060P Chapter 4: Maintenance & Service
#2 MENU
(Menu switch settings)
01:
02:
03:
04:
05:
ON
OFF
Not used
Not used
Not used
Not used
NL equalizer setting
06:
DIAL
SERVICEMAN
OFF
07:
08:
Transmission level setting
10 (0~15)
3429 baud
V.34 Baud rate
3200 baud
3000 baud
2800 baud
2743 baud
2400 baud
33.6 bps
V.34 Transmission speed
(2400 x n: 1 ≤ n ≤ 14)
09:
Line monitor setting
10:
50 Hz
25 Hz
17 Hz
Frequency of pseudo ring signal
11 :
Items 11 to 20:
Not used
20:
Figures in boldface indicate the default setting.
Figure 4-16 Service Data (page 2)
No. 01 to 04, 11 to 20 are not used. Do not change their settings.
4-45
LASER CLASS 1060P Chapter 4: Maintenance & Service
#3 NUMERIC Param.
(Numeric parameter settings)
Default
0
10 (10%)
15 (15 lines)
12 (12 times)
4
4
0
0
6 (6 digits)
Range
01:
02:
03:
04:
05:
06:
07:
08:
09:
10:
11:
12:
13:
14:
15:
16:
5500 (55 seconds)
3500 (35 seconds)
0
1310 (13 seconds)
0
120 (1200 ms)
4 (4 seconds)
(0~9999)
(0~9999)
17:
18:
19:
20:
21:
22:
23:
24:
25:
100 (1000 ms)
0 (0 ms)
200 (2000 ms)
100 (1000 ms)
0 (0ms)
200 (2000 ms)
44
20
60 (600 s)
(0~999)
(0~999)
(0~999)
(0~999)
(0~999)
(0~999)
26:
27:
28:
29:
30:
44
0
0
0
0
(1~99)
(2~99)
(1~99)
(1~20)
(0~9999)
(0~999)
(0~9)
(0~999)
Not used
RTN signal transmission condition (1)
RTN signal transmission condition (2)
RTN signal transmission condition (3)
Pause time for NCC (before the ID code)
Pause time for NCC (after the ID code)
Not used
Not used
The number of digits in telephone number
compared against TSI signal to be matched
for restricted receiving function
Line connection detection time (T0 timer)
T1 timer (Rx)
Not used
Maximum time to receive oneline of image data
Not used
Hooking detection time
Pseudo RBT transmission from CML on time
until start
Pseudo RBT signal pattern: On time
Pseudo RBT signal pattern: Off time (short)
Pseudo RBT signal pattern: Off time (long)
Pseudo ring pattern: On time setting
Pseudo ring pattern: Off time (short)
Pseudo ring pattern: Off time (long)
Not used
Not used
Answering machine connection function
signal detection time
Not used
Not used
Not used
Not used
Not used
Figure 4-17 Service Data (page 3)
No. 01, 07, 08, 12, 14, and 27 to 30 are not used. Do not change their settings.
4-46
LASER CLASS 1060P Chapter 4: Maintenance & Service
#4 NCU
(NCU settings)
#5 TYPE
TONE/PULSE
DIAL TONE
2nd DIAL TONE
BUSY TONE 0
BUSY TONE 1
REORDER TONE
MULTI
AUTO RX
CNG DETECT
SPECIAL
RKEY
PBX DIAL TONE
PBX BUSY TONE
U.S.A
(Type setting)
#6 GENESIS (UHQ)
(Genesis function settings)
Bit SW
SLICE
GAMMA
Figure 4-18 Service Data (page 4)
#4 NCU (NCU settings)
The values of these items are all set to match a specific nation’s communications standards
by the #5 TYPE setting.
#6 GENESIS (UHQ function settings)
Tampering with this setting may cause the scanned image quality to deteriorate.
Do not change these settings.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
#7 PRINTER
1. SSSW
(Printer function settings)
7 6
Bit
SW01 – –
SW02 – –
SW03 – –
SW04 – –
SW05 – –
SW06 – –
SW07~20:
SW20
2. Numeric Param
5 4 3
– – –
– – –
– – –
– – –
– – –
– – –
Not used
2
–
–
–
–
–
1
1
–
–
–
–
–
0
0
–
–
–
–
–
0
Not used
Not used
Not used
Not used
Not used
Reduction settings
01: 14
02: 0
03: 0
04: 2
05: 6
06: 0
07: 0
08: 0
09: 0
Maximum drop-out range
Not used
Not used
Leading edge margin
Trailing edge margin
Item 10~30:
30:
Not used
Yes = ( ✽ )
No = ( # )
Printer section reset function
3. PRINTER COUNT
4. PRINTER RESET
Figure 4-19 Service Data (page 5)
4-48
LASER CLASS 1060P Chapter 4: Maintenance & Service
#8 CLEAR
(Data initialization mode
TEL
USER SW
settings)
SERVICE SW
NCU
SERVICE DATA
REPORT
COUNTER
ALL
USA-XX-XX
#9 ROM
Dialling data initialization
User data and service data #1 to #3
initialization
User data and service data #1 to #3 and
#6 to #7 initialization
#4 NCU setting data initialization
Data on system dump list initialization
Data on activity report initialization
Total number of pages printed/scanned
All user data, service data, activity
management data, and image data
initialization (except COUNTER)
Version No. and Checksum display
(ROM management)
TEST MODE
(See page 4-56)
Figure 4-20 Service Data (page 6)
For details on test mode, see 5.1 Service Test Functions on page 4-56.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
4.2.4 Explanation of service data
Bi
t7
Bi
t6
Bi
t5
Bi
t4
Bi
t3
Bi
t2
Bi
t1
Bi
t0
a) SSSW (Service Soft Switch settings)
The items registered and set by each of these switches comprise 8-bit switches. The figure below shows
which numbers are assigned to which bits. Each bit has a value of either 0 or 1.
SW01
0
0
0
0
0
0
0
0
Figure 4-21 Bit Switch Display
See the chart in the service data shown in this Chapter, 4.2.3 Service data settings to see effective bits
and their default values. With the exception of new switches added to this model the meanings (functions)
of the bits are not described in this manual except the new switches added to this model. See the G3
Facsimile Service Data Handbook (supplied separately) for details of the switches.
Below are examples showing how to read bit switch tables.
Indicates that the
setting is "1".
Indicates that the
setting is "0".
Figures in boldface
are default settings.
Bit
0
1
2
3
4
5
6
7
Function
Service error code
Error dump list
Not used
Copy function
##300 series service error code
Not used
Not used
User setting restriction
0
1
Output
Output
Not Output
Not Output
No
Output
Yes
Not Output
Setting possible
Setting restricted
Figure 4-22 How to Read Bit Switch Tables
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LASER CLASS 1060P Chapter 4: Maintenance & Service
4.2.5 New SSSWs/parameters added to this model
#1 SSSW (service soft switch setting)
SW01 (service soft switch 01: error management)
Bit
Function
1
0
Service error code
Output
1
Error dump list
Output
2
Enter password at confidential
No
Rx image data transfer
3
Copy function
No
4 (New) ##300 series service error code
Output
5
Not used
6
Not used
7
User setting restriction
Setting possible
0
Not output
Not output
Yes
Yes
Not output
Setting restricted
[Bit 4]
Even when Bit0 is set to “Not output”, you can select whether or not to output ##300 series Service
Error Codes, caused by hardware malfunction.
When “Output” is selected, ##300 series Service Error Codes are displayed and included in reports.
When “Not Output” is selected, no Service Error Codes are displayed.
SW15 (service soft switch 15: Dial inn FAX/TEL switching function setting)
Bit
Function
1
0
0
Not used
1
Not used
2
Not used
3
Not used
4
Not used
5
Not used
6 (New) Delect continuous signal at
Yes
No
FAX/TEL switching
7
Not used
[Bit 6]
You may enable or disable detection of ROT continuous signal for FAX/TEL switching.
Normally, only ROT intermittent signals are detected for FAX/TEL switching. If you need to detect
both in view of exchange specifications, select “1” to enable detection.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
SW18 (service soft switch 18: communication trouble solutions settings (2))
Bit
Function
1
0
0 (New) Detection of carrier disconnection Detect
Do not detect
between the DCS signal and the
TCF signal
1 (New) Waiting time for carrier
600 ms
300 ms
disconnection between the DCS
signal and the TCF signal
2
Not used
3
Not used
4
Not used
5
Not used
6
Not used
7
Not used
[Bit 0]
It is possible to select whether or not to detect carrier disconnection between the DCS signal and the
TCF signal during reception.
If the receiving machine returns an FTT signal while the other machine (PC-FAX) is transmitting a
TCF signal and a reception error occours, set this bit to “1”.
[Bit 1]
It is possible to select the detection time for carrier disconnection between the DCS signal and TCF
signal during reception.
This bit is available for use when #1 SSSW SW 18 Bit 0 is set to“1”.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
#1 SSSW (service soft switch setting)
SW28 (service soft switch 28: V.8/V.34 protocol settings)
Bit
Function
1
0 (New) Caller V.8 protocol
No
1 (New) Called party V.8 protocol
No
2 (New) Caller V.8 protocol late start
No
3 (New) Called party V.8 protocol late start No
4 (New) V.34 reception fallback
Prohibited
5 (New) V.34 transmission fallback
Prohibited
6
Not used
7
Not used
0
Yes
Yes
Yes
Yes
Not prohibited
Not prohibited
[Bit 0]
Select whether to use the V.8 protocol when calling. If No is selected, the V.8 protocol is inhibited at
calling and the V.21 protocol is used.
[Bit 1]
Select whether to use the V.8 protocol when calling. If No is selected, the V.8 protocol is inhibited when
called and the V.21 protocol is used.
[Bit 2]
If ANSam signal is not received during transmission, select whether to use the V.8 protocol when the
other fax machine declares the V.8 protocol in DIS signal. If No is selected, the CI signal is not transmitted and the V.8 protocol is not used even if the DIS that specifies the V.8 protocol is received.
The V.8 late start is not executed during manual transmission regardless of this setting.
[Bit 3]
Select whether to declare the V.8 protocol in DIS signal for reception. If No is selected, the V.8 protocol
cannot be used because it is not declared in DIS signal.
The V.8 late start is not executed during manual reception regardless of this setting.
[Bit 4]
Select whether the receiver falls back V.34 reception. If Prohibited is selected, the receiver does not fall
back.
[Bit 5]
Select whether the transmitter falls back V.34 transmission. If Prohibited is selected, the transmitter
does not fallback.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
#2 MENU
Bit
08
09
Function
V.34 max. baud rate
Selecting range
2400 ~ 3429
V.34 max. transmission speed
24 ~ 33.6
Default setting
3429
(3429 baud)
33.6
(33600 bps)
[No. 08]
Select the maximum baud rate for V.34 transmission: 3429, 3200, 3000, 2800, 2743, and 2400.
[No. 09]
Select the maximum transmission speed for V.34 transmission: 2400 to 33600 bps.
(2400 × n: 1 ≤ n ≤ 14).
This model cannot use 2800 baud due to its modem specification. If it is set to 2800 baud, the maximum baud rate is 2743 baud.
#3 NUMERIC PARAM. (numeric parameter settings)
No.
Function
Selecting range
10
T0 Timer
0-9999
11
T1 Timer (Rx)
0-9999
13
Maximum time to receive one
500-3000
line of image data
Default setting
5500 (55 second)
3500 (35 second)
1300 (13 second)
[No. 10]
The “wait time after transmission of a dialing signal ends until a significant signal is detected in transmission” was formerly designated as T1 timer with parameter 10.
However, ITU-T recommends that it should be designated as T0 timer, so parameter 10 has been
renamed to T0 timer and the default time-out time has been changed from 35 to 55 seconds.
The T1 timer for the transmitter (wait time after a significant CED or V21 flag significant
signal is detected until the next significant signal is detected) is fixed at 35 seconds.
NOTE
[No. 11]
Set the T1 timer for the receiver (wait time after DIS transmission starts until a significant signal is
received.)
If frequent errors occur during reception (2 instances) because of line connection conditions, raise the
value of this parameter.
[No. 13]
Set the maximum time to receive one line of image data when image data is received.
If the other party is a computer fax and the time to receive one line of image data is long, raise the value
of this parameter to increase the maximum reception time.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
SSSW Default Setting
TYPE
#1 SSSW
SW01
SW02
SW03
SW04
SW05
SW06
SW07
SW08
SW09
SW10
SW11
SW12
SW13
SW14
SW15
SW16
SW17
SW18
SW19
SW20
SW21
SW22
SW23
SW24
SW25
SW26
SW27
SW28
SW29
SW30
USA
00000000
00000000
00000000
10000000
00000000
10010000
00000000
00000000
00000000
00000000
00000000
00000010
00000000
00000000
00000000
00000011
00000000
00000000
01001000
01000000
00000000
00000000
00000000
00000000
00001000
00000000
00000000
00000000
00000000
00000000
#2 MENU
05:
06:
07:
10:
OFF
DIAL
10
25Hz
TYPE
#3 NUMERIC
Param
02:
03:
04:
05:
06:
09:
10:
11:
13:
15:
16:
17:
18:
19:
20:
21:
22:
25:
#5 TYPE
4-55
USA
10
15
12
4
4
6
5500
3500
1310
120
4
100
0
200
100
0
200
60
STANDARD
LASER CLASS 1060P Chapter 4: Maintenance & Service
5. TEST FUNCTIONS
5.1 Service Test Functions
The fax functions for testing individual operations, such as below.
See Page 4-46 for details of entering the test mode. To leave the test mode, press the Data Registration button,
and then # button.
5.1.1 Test mode overview
Test mode can be executed by following the menu items from the display.
a) DRAM tests
Writes data to DRAM image storage areas and reads that data to check operations.
b) Print test
Prints nine different patterns within the print area.
c) Modem, NCU tests
These tests comprise the frequency test ,the G3 signal transmission test, and the CNG and DTMF signals
reception test.
d) Faculty tests
These test check the operation of operation panel and sensor functions.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
5.1.2 Test mode flowchart
‘*’ indicates that these items
are not used in the field.
TEST MODE
[1] D-RAM
See Page 4-58
[2] CS
[3] PRINT
✽[0] CG
✽ [1] WHITE
[2] BLACK
✽ [3] STRIPES
See Page 4-59
✽ [4] CHECKERS
✽ [5] GRID
[6] ENDURANCE
See Page 4-59
✽ [7] BLACK/WHITE
✽ [8] BIAS
✽ [9] FIXING PATT
✽ [✽] PRINTING AR
✽ [#] CRG TEST
[4] MODEM NCU
✽ [1] RELAY
[2] FREQ
✽ [3] Not used
See Page 4-60
[4] G3 Tx
See Page 4-61
✽ [5] DTMF Tx TEST
[6] TONE Rx
See Page 4-62
✽ [5] AGING TEST
[6] FACULTY TEST
✽ [1] G3 4800bps Tx
✽ [2] REGISTRATION
[3] SENSOR
See Page 4-63
✽ [4] ADF
✽ [5] Not used
✽ [6] SPEAKER
[7] PANEL
✽ [8] Not used
[9] LINE
✽ [7] DATA SET
Figure 4-23 Test Mode
4-57
See Page 4-65
See Page 4-67
LASER CLASS 1060P Chapter 4: Maintenance & Service
5.1.3 D-RAM tests
Pressing the 1 button from the test mode menu selects the D-RAM tests. D-RAM Test 1 writes data to the
entire D-RAM region and reads it out to check that operations are correct. D-RAM Test 2 just reads data at
high speed.
Operating
7552K: D-RAM total memory capacity (bytes)
1:D-RAM
7552K
✽✽✽ . . . . .✽✽✽
✽ : Indicates an address for which write testing is complete.
. : Indicates an address for which read testing is complete.
Error
Normal end
Complete (no err)
Error display
WRT= 33CC RD= 3333
ADR= 2800
Restart by pressing
START/COPY button.
WRT : data written
RD : data read
ADR : address
(Normal end)
Complete (no err)
Figure 4-24 D-RAM Test
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LASER CLASS 1060P Chapter 4: Maintenance & Service
5.1.4 Print
The Print Test menu is selected by pressing the 3 key from the test mode menu. In this test, various print
patterns are output from the printer. As service print patterns, press numeric button 2 from the Print Test
menu to select “3-2: Black” or press numeric button 6 to select “3-6: Endurance” Do not use the other
patterns. They are for development and factory use.
Check the following for the print pattern.
Figure 4-25 Print Pattern Check
After completion of the print test, if the printing was normal, copy a document. If there is
any defect in the copied image, there is a defect in the scan section.
NOTE
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LASER CLASS 1060P Chapter 4: Maintenance & Service
5.1.5 Modem and NCU tests
These tests test modem and NCU transmission and reception. The modem tests check whether signals are
sent correctly from the modem by comparing the sound of the signals from the speaker with the sounds from
a normal modem. Also, on the display indicates whether or not the modem correctly detected received tone
signals and DTMF signals.
End this test by pressing the STOP button.
Modem test type
Frequency test
G3 signal transmission test
CNG signal reception tests
Overview
The modem sends tone signals from the modular jack and the
speaker.
The modem sends G3 signals from the modular jack and the
speaker.
The modem detects specific frequencies and DTMF signals
received from the modular jack.
a) Frequency test
The frequency test menu is selected by pressing numeric button 2 from the MODEM NCU test menu.
Signals of the frequencies below are sent from the modem using the modular jack and the speaker. The
frequency can be changed with the numeric buttons.
Numeric button
1
2
3
4
5
6
7
Frequency
462 Hz
1100 Hz
1300 Hz
1500 Hz
1650 Hz
1850 Hz
2100 Hz
The pseudo-ringback tone transmission pattern and frequency and the output levels for
each frequency follow the service data transmission level settings.
NOTE
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LASER CLASS 1060P Chapter 4: Maintenance & Service
b) G3 signal transmission test
The G3 signal transmission test menu is selected by pressing numeric button 4 from the MODEM NCU
test menu. The G3 signals below are sent from the modem using the modular jack and the speaker. The
frequency can be changed with the numeric buttons.
Numeric button
0
1
2
3
4
5
6
7
8
Frequency
300 bps
2400 bps
4800 bps
7200 bps
9600 bps
TC7200 bps
TC9600 bps
12000 bps
14400 bps
The transmission level can be changed with the ∧ and ∨ button.
NOTE
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LASER CLASS 1060P Chapter 4: Maintenance & Service
c) CNG and DTMF signal reception test
The CNG and DTMF signal reception test is selected by pressing the 6 button from the MODEM NCU test
menu. This test checks whether the CNG signals and DTMF signals received from the modular jack are
detected by the modem.
Tonal signal reception test
4 - 6 : TONE Rx
000
0 0 0
When 462±14 Hz signal detected, 0→1
When 1100±30 Hz signal detected, 0→1
When 2100±25 Hz signal detected, 0→1
DTMF signal reception test
4 - 6 : TONE Rx
000
1234567890
The received DTMF signals are
displayed in order from the right on the
second line of the display.
Figure 4-26 CNG and DTMF Signal Reception Test
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LASER CLASS 1060P Chapter 4: Maintenance & Service
5.1.6 Faculty tests
The faculty tests are selected by pressing numeric button 6 from the test mode menu. These tests check the
following faculties of this fax.
Test type
Sensor tests
Operation panel test
Line signal reception test
Overview
Test whether the sensors are operating correctly.
Tests whether the button switches on the control panel are operating
correctly.
Tests whether the NCU board signal sensor and frequency counter are
operating correctly.
a) Sensor tests
The sensor test is selected by pressing numeric button 3 from the faculty test menu. This test checks the
status of each sensor of this fax in item 1 on the display.
Sensors that use actuators and microswitches can be checked by moving the actuator or microswitch.
4-63
LASER CLASS 1060P Chapter 4: Maintenance & Service
Alternately
displayed
Pressing the 1 key.
DS of
DES of
DCVS on
DS: Document sensor
DES: Document edge sensor
on/of: document/no document
DCVS: Front cover sensor
Pressing the 2 key.
TN on XX CRG on
TN
on XX
CRG on
Cartridge sensor
Toner presence and decimal
displayofAD converter output
on: toner (620 or more than that)
of:no toner (less than 620)
Toner sensor
Pressing the 3 key.
JAM of
JAM: ON when the jam state exists before entering the test mode.
Pressing the 4 key.
0:4140
Alternately
displayed
1:0001
Pressing the 5 key.
16:4000 27:6100
9:0001
11:0001
Alternately
displayed
51:0025 53:0002
Pressing the 6 key.
73:1005
Figure 4-27 Sensor Tests
4-64
LBP status is displayed.
LASER CLASS 1060P Chapter 4: Maintenance & Service
b) Operation panel tests
The operation panel test is selected by pressing numeric button 7 from the faculty test menu. This test
checks that the display, LED lamps, and buttons on the control panel are operating correctly.
b-1) Display test
Pressing the START/COPY button from the control panel menu, “H” is displayed 16 characters by 1 line
on the display. The next time the START/COPY button is pressed, all the LCD dots on the display are
displayed. Check for any LCD dots in the display that are not displayed.
b-2) LED lamp test
The LED lamp test is selected by pressing the START/COPY button after the display test.
When the START/COPY button is pressed, all the lamps on the control panel light. Check for any LED
that does not light during the test.
b-3) Operation button test
The Operation button test is selected by pressing the START/COPY button after the LED lamp test.
In this test, you press the button corresponding to the displayed character to put it out. The table giving
the correspondence between the characters and the buttons is below.
Character
1-#
R
D
P
Operation button
Numeric buttons
Redial button
Coded dial button
Pause button
Character
$
&
O
E
Operation button
Resolution button
Receive mode button
Hook button
Set button
When all the characters displayed have gone out, the system next starts the one-touch speed dialing
button test. The letters a-p are displayed on the display, corresponding to one-touch speed dialing buttons 01-20. Each letter displayed on the display goes out when its corresponding one-touch speed
dialing button is pressed.
In this test, check for operation buttons whose corresponding character or letter does not go out when the
button is pressed.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
6-7:PANEL
Press START button.
H pattern displayed
HHHHHHHHHHHHHHHH
Press START button.
All LCD dots displayed
Press START button.
All LED lamps light up .
LED TEST
Press START button.
When a button is pressed, the
corresponding character goes out.
123456789✽ 0 #
When the entire
display has gone out
When a one-touch speed dialing
button is pressed, the
corresponding letter goes out.
RDP$&OE
a b c d e f g h i j k l m n o p q r s t
OK
Press the STOP button to end the test.
Figure 4-28 Operation Panel
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LASER CLASS 1060P Chapter 4: Maintenance & Service
c) Line signal reception test
The line detect test menu is selected by pressing numeric button 9 from the faculty test menu. This test
checks the operation of the NCU signal sensor and frequency counter. In Menu 1, the CI, status can be
detected and in Menu 2 the frequency can be detected at changing detection levels. In this way, you can
check if the NCU board is correctly detecting signals.
c-1) Test Menu 1
Test Menu 1 is selected by pressing numeric button 1 from the Line Detect menu. When CI, is detected
from the modular jack, the display changes from OFF to ON and the received frequency is displayed.
c-2) Test Menu 2
Test Menu 2 is selected by pressing numeric button 2 from the Line Detect menu. When a tonal frequency is detected from the modular jack, the display changes from OFF to ON and the received frequency is displayed.
c-3) Test Menu 3
Test Menu 3 is selected by pressing numeric button 3 from the Line Detect menu. When CNG is detected from the modular jack, the display changes from OFF to ON.
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LASER CLASS 1060P Chapter 4: Maintenance & Service
6. SERVICE REPORT
6.1 Report Output Function
6.1.1 User report output functions
The fax can output user reports manually, and some reports can be output automatically using the to user
data settings.
a) Manual output of reports
Report type
Activity Report
User Data List
Speed Dialing Lists
1-Touch list
Coded dial list
1-touch (Detail)
Coded (Detail)
Group dial list
Document Memory List
Operations
Press the Report button, and select the type of report
using the ∧ , ∨ button; then, press the set button.
b) Reports which can be output automatically using user data settings
Each report written below can be automatically output by specifying “REPORT SETTINGS” in user
data.
Transmission report
Reception report
Activity report
NOTE
ROM Version display
The ROM version is printed on the top left hand side of the User’s data list. Please refer to
this when troubleshooting.
example:
USA-XX-XX
MAIN ROM version
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LASER CLASS 1060P Chapter 4: Maintenance & Service
c) Reports output automatically
Memory clear list
The fax automatically outputs a memory clear list when the power is turned on after a power cut.
Figure 4-29 Memory Clear List
TX/RX NO
MODE
CONNECTION TEL
PGS.
SET TIME
ST. TIME
: Indicates four digits of the transaction number
: Indicates, TRANSMISSION, or MEMORY RX, DELAYED TX etc.
: Number sent from the other party or number dialled
: Number of pages stored in memory
: Time when data was stored in memory
: Planned transmission start time (24-hour display)
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LASER CLASS 1060P Chapter 4: Maintenance & Service
6.1.2 Service report output functions
The fax outputs current service data settings, and past communications history reports.
a) List of service reports
The fax outputs the service reports shown below.
Report type
System data & dump list
System data list
System dump list
Operations
Press the Report button from the service data: then, select the type
of report.
Service activity report
(with service error code
and dump list)
If you set bits 0 and 1 of #1 SSSW SW01 in the service mode, the
service error code and dump list are indicated on the activity report
(sending/receiving).
a-1) System data list
This list shows the current settings service data #1~#5, #7 and #9.
Figure 4-30 System Data List (page 1 ~ page 4)
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LASER CLASS 1060P Chapter 4: Maintenance & Service
Figure 4-31 System Data List (page 5)
“START DATE” records the date when the fax performs its first operation, after shipment
from the factory.
NOTE
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LASER CLASS 1060P Chapter 4: Maintenance & Service
a-2) System dump list
Figure 4-32 System Dump List (1/2)
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LASER CLASS 1060P Chapter 4: Maintenance & Service
CLEAR DATE
RX/TX
DOC/MEM
A4/B4/A3/A5
33600 bps~2400 bps
STD/FINE
MH/MR/MMR
G3/ECM
PRINT/READ
:
:
:
:
:
:
:
:
:
Date on which data was initialized using service data #8 CLEAR, ALL
Total number of pages received/transmitted
Total nu mber of pages directly/memory transmitted
Total number of pages transmitted and received for each document size
Total number of pages transmitted and received for each modem speed
Total number of pages transmitted and received for each mode
Total number of pages transmitted and received for each coding method
Total number of pages transmitted and received in each mode
Total number of pages printed/scanned
[Display example]
PRINT = 30*/100**
READ = 30*/100**
* Indicates the value input with Service Data #8 CLEAR, COUNTER.
** Indicates the value counted since shipment from the factory.
#000~##750
[Display example]
: Total number of occurrences for each error code
##280
1
7
3
0
0
##280
##281
##282
errors
errors
errors
4-73
LASER CLASS 1060P Chapter 4: Maintenance & Service
Figure 4-33 System Dump List (2/2)
4-74
LASER CLASS 1060P Chapter 4: Maintenance & Service
##nnn
START TIME
OTHER PARTY
MAKER CODE
:
:
:
:
MACHINE CODE
RCV V.8 FRAME
SYMBOL RATE
TX LVL REDUCTION
ERR ABCODE
ERR SECTXB
:
:
:
:
:
:
ERR SECRXB
:
RX/TX
:
Service error code
Communication start date and time (on 24 hour clock)
Telephone number sent from other party
Maker code
[1000 1000] Indicates a Canon fax
lower nibble
upper nibble
For future use
Received V.8 protocol signal
Symbol rate used for the primary channel
0 (Fixed)
Code output by the modem when an error occurred (Not used in the field)
Transmit status of the modem when an error occurred (Not used in the
field)
Received status of the modem when an error occurred (Not used in the
field)
Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTC
If no service errors have occurred in the past, the above report will not be output.
NOTE
4-75
LASER CLASS 1060P Chapter 4: Maintenance & Service
a-3) Service activity report (sending/receiving)
Figure 4-34 Service Error Tx Report
4-76
LASER CLASS 1060P Chapter 4: Maintenance & Service
TX/RX NO
CONNECTION TEL
(OTHER PARTY)
SUBADDRESS
CONNECTION ID
ST. TIME
USAGE T
PGS. SENT
RESULT
MAKER CODE
MACHINE CODE
RCV V.8 FRAME
SYMBOL RATE
TX LVL REDUCTION
ERR ABCODE
ERR SECTXB
ERR SECRXB
RX/TX
: Indicates four digits of the transaction number
: Number sent from the other party or number dialled
(lower 20 digits)
: Subaddress number sent from the other party
: ID sent from the other party, if the other party is a Canon fax
: Communication start date and time (on 24-hour display)
: Communication time (in minutes and seconds)
: Number of pages for which transmission was complete
(For details, see User’s guide)
: “NG” display with number of pages for which transmission was fault, and
service error code
: Maker code
[1000 1000]
Indicates a Canon fax
lower nibble
upper nibble
: For future use
: Received V.8 protocol signal
: Symbol rate used for the primary channel
: 0 (Fixed)
: Code output by the modem when an error occurred (Not used in the field)
: Transmit status of the modem when an error occurred (Not used in the
field)
: Received status of the modem when an error occurred (Not used in the
field)
: Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTC
4-77
LASER CLASS 1060P Chapter 4: Maintenance & Service
Figure 4-35 Service Error Activity Report (receiving)
4-78
LASER CLASS 1060P Chapter 4: Maintenance & Service
TX/RX NO
CONNECTION TEL
(OTHER PARTY)
SUBADDRESS
CONNECTION ID
ST. TIME
USAGE T
PGS.
RESULT
MAKER CODE
MACHINE CODE
RCV V.8 FRAME
SYMBOL RATE
TX LVL REDUCTION
ERR ABCODE
ERR SECTXB
ERR SECRXB
RX/TX
: Indicates four digits of the transaction number
: Number sent from the other party or number dialled
(lower 20 digits)
: Subaddress number sent from the other party
: ID sent from the other party, if the other party is a Canon fax
: Communication start time (on 24-hour display)
: Communication time (in minutes and seconds)
: Number of pages for which receiving was complete
(For details, see User’s guide)
: “NG” display with number of pages for which receiving was fault, and
service error code
: Maker code
[1000 1000]
Indicates a Canon fax
lower nibble
upper nibble
: For future use
: Received V.8 protocol signal
: Symbol rate used for the primary channel
: 0 (Fixed)
: Code output by the modem when an error occurred (Not used in the field)
: Transmit status of the modem when an error occurred (Not used in the
field)
: Received status of the modem when an error occurred (Not used in the
field)
: Received/transmitted protocol signal
bit 1 to bit 96 of received/transmitted DIS, DCS, or DTC
4-79
Chapter 5
Appendix
LASER CLASS 1060P Chapter 5: Appendix
1. INSTALLING THE LASER CLASS 1060P
This machine has been designed for user installation. Therefore, this manual contains only
an outline description of the procedures. For details of the installation, see the USER’S
GUIDE.
1.1 Setting Up
• Choosing a Location for Your LASER CLASS 1060P
Before you set up Your LASER CLASS 1060P, make sure you have read cautions of setting up LASER
CLASS 1060P.
• Unpacking Your LASER CLASS 1060P
Check that nothing is missing when the unit is unpacked.
• Assembling the LASER CLASS 1060P
• Making Connections
Connect the telephone line , the optional handset, a telephone, an answering machine or the power cord.
• The Toner Cartridge
• Loading Recording Paper
Set paper in the auto sheet feeder, in PAPER SIZE under FAX PRINTER, set the size of paper that is to be
used.
• Setting the telephone line type
Select the correct telephone line type in TEL LINE TYPE under USER SETTINGS
• Entering user information
Enter user information, such as DATE & TIME, UNIT TELEPHONE #, UNIT NAME etc.
1.2 Checking Operations
• Copy operation
Make a copy, and check that the operation is normal.
• Communication test
Transmit to, and receive from other facsimiles, and check that images are sent normally when transmitted,
and are printed normally when received.
What to do when trouble occurs
Very rarely, during use, the display may go out, all the buttons may stop working, or some
other trouble may occur because of strong electrical noise or a large amount of static. If
such trouble occurs, initialize the RAM. During installation, we recommend that you perform the all clear operation after the power on. Refer to NOTE: “ALL clear” when nothing
works on Page 3-3 .
5-1
LASER CLASS 1060P Chapter 5: Appendix
2. USER DATA FLOW
Press the Data Registration button
TEL REGISTRATION
1-TOUCH SPD DIAL
CODED SPEED DIAL
GROUP DIAL
TELEPHONE NUMBER
NAME
OPTIONAL SETTING
TELEPHONE NUMBER
NAME
OPTIONAL SETTING
TELEPHONE NUMBER
NAME
DATA REGISTRATION
USER SETTINGS
DATE & TIME
UNIT TELEPHONE#
UNIT NAME
TXTERMINAL ID
SCAN CONTRAST
OFFHOOK ALARM
VOLUME CONTROL
ON
OFF
TTI POSITION
DARKER
STANDARD
LIGHTER
ON
OFF
CALLING VOLUME
KEYPAD VOLUME
ALARM VOLUME
LINE MONITOR VOL
Figure 5-1 User Data Flow (1/5)
5-2
OUTSIDE IMAGE
INSIDE IMAGE
2 (1-3)
2 (0-3)
2 (0-3)
2 (0-3)
LASER CLASS 1060P Chapter 5: Appendix
RX CALL LEVEL
STANDARD
HIGH
TEL LINE TYPE
TOUCH TONE
ROTARY PULSE
REPO RT SETTINGS
TX REPORT
PRINT ERROR ONLY
OUTPUT YES
OUTPUT NO
RX REPORT
PRINT ERROR ONLY
OUTPUT YES
OUTPUT NO
ACTIVITY REPORT
ON
OFF
PRINT WITH
IMAGE
ON
OFF
TX SETTINGS
ECM TX
MID PAUSE SET
AUTO REDIAL
TIME OUT
ON
OFF
2 seconds (1-15)
ON
REDIAL TIMES
OFF
REDIAL INTERVAL
ON
OFF
Figure 5-2 User Data Flow (2/5)
5-3
2 times (1-10)
2 minutes (1-99)
LASER CLASS 1060P Chapter 5: Appendix
RX SETTINGS
ECM RX
RX MODE
ON
OFF
FAX/TEL AUTO SW
RING START TIME
8 seconds (0-30)
F/T RING TIME
15 seconds (10-60)
DEFAULT ACTION
RECEIVE
DISCONNECT
FAX ONLY MODE
DRPD
NORMAL RING
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
DOUBLE RING
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
SHORT SHORT LONG
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
UNIT TELEPHONE #
SHORT LONG SHORT
UNIT NAME
RX MODE
TEL
FAX
OTHER RING TYPE
FAX/TEL AUTO SW
UNIT TELEPHONE #
UNIT NAME
RX MODE
TEL
FAX
FAX/TEL AUTO SW
FAX/TEL AUTO SW
RING START TIME
F/T RING TIME
DEFAULT ACTION
Figure 5-3 User Data Flow (3/5)
5-4
LASER CLASS 1060P Chapter 5: Appendix
INCOMING RING
ON
OFF
RING COUNT
2 times (1-99)
MAN/AUTO SWITCH
ON
OFF
ON
OFF
ON
OFF
ON
OFF
F/T RING TIME
15 seconds (1-99)
REMOTE RX ID
25
RX REDUCTION
ON
OFF
VERTICAL ONLY
HORIZ & VERTICAL
PAPER SIZE
A4
LTR
LGL
CUSTOM
ECONOMY PRT
ON
OFF
TONER SUPPLY LOW
RX TO MEMORY
KEEP PRINTING
REMOTE RX
MEMORY RX
RX PAGE FOOTER
PRINTER SETTING
Figure 5-4 User Data Flow (4/5)
5-5
LASER CLASS 1060P Chapter 5: Appendix
SET FILE
CHANGE DATA
DELETE FILE
POLLING BOX
SYSTEM SETTINGS
RX RESTRICTION
ON
OFF
DATA SETUP
DD/MM YYYY
YYYY MM/DD
MM/DD/YYYY
DISPLAY LANGUAGE
ENGLISH
FRENCH
SPANISH
TX START SPEED
33600 bps
14400 bps
9600 bps
7200 bps
4800 bps
2400 bps
RX START SPEED
33600 bps
14400 bps
9600 bps
7200 bps
4800 bps
2400 bps
Figure 5-5 User Data Flow (5/5)
5-6
LASER CLASS 1060P Chapter 5: Appendix
3. OPTION
3.1 HANDSET KIT
Figure 5-6 Control and Functions (1)
5-7
LASER CLASS 1060P Chapter 5: Appendix
Figure 5-7 Control and Functions (2)
5-8
LASER CLASS 1060P Chapter 5: Appendix
Figure 5-8 Maintaining Your Handset
5-9
SERVICE MANUAL
REVISION 0
LASER CLASS 1060P
H12-2042
120V
USA
REVISION 0
CANON INC.
PRINTED IN JAPAN (IMPRIME AU JAPON)
0401AB
CANON INC.
APR. 2001
HY8-19AU-000
COPYRIGHT © 2001 CANON INC.
CANON LASER CLASS 1060P APR. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)