Motorola WT4090 Installation guide

Motorola Remote Control Solution for
WT4090 VOW Device Software
Installation Guide
Motorola Remote Control Solution for WT4090 VOW Device
Software Installation Guide
72E-133492-02
Revision B
March 2010
© 2010 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Motorola. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to
the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive
license to use each software or firmware program delivered hereunder (licensed program).
Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred
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makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse
engineer any licensed program delivered to the user or any portion thereof.
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MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US
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Motorola, Inc
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http:/motorola.com/enterprisemobility
Table of Contents
Before You Begin................................................................................................1
Read This First................................................................................................................................................ 1
About the Guide .............................................................................................................................................. 1
Related Documents ................................................................................................................................ 1
Service Information ................................................................................................................................ 1
Chapter 1 – Delivery Method and Minimum Requirements.............................3
Delivery Method .............................................................................................................................................. 3
Minimum Software and Hardware Requirements............................................................................................ 3
Chapter 2 – Installing MRCS ..............................................................................5
Uninstall Previous Versions ............................................................................................................................ 5
Installing MRCS .............................................................................................................................................. 6
Installing MRCS on a Device .......................................................................................................................... 9
Uninstalling MRCS.........................................................................................................................................11
vi –MRCS for WT4090 VOW Device Software Installation Guide
19
Before You Begin
Read This First
Motorola recommends that you read this entire document before you begin installing the Motorola
Remote Control Solution (MRCS) for the WT4090 voice-only wearable VOW device.
About the Guide
The Motorola Remote Control Solution for WT4090 VOW Device Software Installation Guide
provides general instructions for installing the Motorola Remote Control Solution (MRCS) for the
WT4090 Voice Only Wearable (VOW) Device. Newer versions of this document may be
available at:
http://support.symbol.com/support/product/softwaredownloads.do.
Related Documents
Motorola Remote Control Solution 1.3.2 Release Notes for the WT4090 VOW Device, p/n 72E133494
Using the Motorola Remote Control Solution for the WT4090 VOW Device, p/n 72E-133493
Service Information
If you have a problem with your software, contact Motorola Enterprise Mobility support for your
region. Contact information is available at: http://www.symbol.com/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the software
•
Model number or product name
•
Software type and version number
2 MRCS for WT4090 VOW Device Software Installation Guide
•
Software license information
Motorola responds to calls by email, telephone, or fax within the time limits set forth in support
agreements.
If you purchased your Enterprise Mobility business product from a Motorola business partner,
contact that business partner for support.
3 -- MRCS for WT4090 VOW Device Software Installation Guide
Chapter 1 – Delivery Method and Minimum
Requirements
Delivery Method
MRCS for the WT4090 VOW is a software-only release in an msi setup package. The JRE 1.6
Java runtime environment is required for the MRCS desktop component and is included with the
msi setup package. The installer will check for the valid JRE version and install it if necessary.
Minimum Software and Hardware Requirements
The minimum software and hardware requirements for systems on which you plan to install
MRCS are listed in Table 1.
Table 1 – Minimum Software and Hardware Requirements
Category
Requirements
Windows XP - Professional/Personal
Windows Operating
Systems
• Windows Server 2003 R2 Standard/Enterprise editions x86/x64
with SP2 or higher
• JRE 1.6 (Bundled with the MRCS msi setup package)
Additional Software
• Microsoft ActiveSync version 4.5
4 MRCS for WT4090 VOW Device Software Installation Guide
Category
Requirements
Hardware
These are only recommendations and you may obtain satisfactory
performance on computers with a configuration that differs from these
specifications.
• 1 GHz processor or more
• 1 GB RAM or more
Chapter 2 – Installing MRCS
Uninstall Previous Versions
Uninstall any previous versions of MRCS before installing the latest version.
Note:
If the MRCS is already installed, double clicking on the MRCS setup package will uninstall the
existing version.
Installing MRCS
To Install MRCS:
1. Download the setup package.
2. Locate MRCS_Setup.exe and double-click the file to display the Installation Wizard
(Figure 1).
Figure 1
3. Click Next to display the license agreement (Figure 2).
Figure 2
4. Accept the license agreement and click Next to display the Destination Location dialog
box (Figure 3).
Figure 3
5. Accept or change the Destination folder and click Next.
6. If the required version of JRE 6o
IS NOT installed, the Java Setup Progress dialog box (Figure 4) will display and
install the appropriate JRE 6 version before the MRCS Setup Status dialog box
(Figure 5) is shown for installing MRCS.
Figure 4
Figure 5
o
IS installed, the MRCS Setup Status (Figure 5) dialog box will display and MRCS will
be installed.
7. Once the installation is complete, the following MRCS files will be created in the folder
where the user has installed MRCS (e.g., Under “C:\Program Files\Motorola\MRCS”).
The files created are:
Table 2 – Files Created at Installation
Name
Description
DesktopDLL.dll
DLL needed to initiate the native calls to the device
mrc_signed.jar
Applet source code
Cab file needed for installing the device side
components
Batch file to start the installation and initiate
connection with the device.
MRCActiveSync.CAB
run_file.bat
Using_the_Motorola_Remote_Control
_Solution_For_WT4090_VOW_Device.pdf
User Guide
8. The installer creates a short cut on the desktop to start the batch file. Users can use this
shortcut to start the installation and hence connect to the device over ActiveSync using
MRCS.
Note:
In order to use the MRCS in a standalone (ActiveSync mode), make sure ActiveSync is properly
connected between the device and the local system PC.
Installing MRCS on a Device
To install MRCS on a device
1. Use Motorola Remote Control shortcut in the desktop or use Start -> All Programs ->
Motorola -> MRCS -> Start Motorola Remote Control.
Figure 6
2. Ifo
MRCS is not installed on the device, installation will be automatic.
o
An older version of MRCS is installed on the device; the user will be prompted if they
want to install the newer version (Figure 7).
•
The user can continue with the existing version of MRCS on the device by
clicking No.
•
The user can uninstall the older version and install the newest version by
clicking Yes.
Figure 7
Figure 8
3. After successful installation, the following files/folders are created on the device (Under
\Application\MotoRC folder):
Table 3 – Files Created on the Device
Name
Description
MRC.exe
This is the MRCS executable running in the device side.
At a time only one instance will be running.
Config.xml
MRC_Start.RUN
msg.properties
MrcAES.dll
MrcCleaner.exe
Logs
This file contains the configuration details of the MRCS
in the device side. Following are the attributes
supported by this configuration file –
LOG_FILE_SIZE (to set the size of the log file)
LOG_LEVEL (to set the log level)
PORT (device MRCS running port)
CLEAR_LOG_FLAG ( to clean off the logs of previous
session)
SEEK_PERMISSION (to check for user permission
before connecting through MRCS)
SECURE (to turn on/off secure communication)
This is the link file used to start the MRC.exe after the
warm or cold boot (This file is present in
\Application\Startup).
This is the resource bundle containing the messages
displayed by the MRCS. If the customer wants localized
messages, they can change this file and provision it to
the device using MSP policy. At present, this file
contains the messages for seeking user permission for
making a remote connection.
dll file for encryption between device and server.
This file is used to cleanup the MRCS during uninstalling the MRCS.
Folder created to contain the log files.
Notes:
If the device is not a WT4090 Voice Only Wearable then Remote Control connection will stop at
this stage. The installed MRCS software in the device will not be cleaned up.
In case ActiveSync is not connected, the applet will open without having a MRCS connection to
the device. You will still be able to use MRCS through a WLAN (you will have to manually provide
the IP address of the device through the configuration tab in the applet). Refer to the user guide
for changing the configuration to use the WLAN connection
Uninstalling MRCS
To uninstall MRCS
1. Click Start > Control Panel -> Add/Remove Programs.
2. Highlight “Motorola Remote Control Solution”
3. Click Remove on the MRCS Install Point listing to uninstall MRCS
To uninstall MRCS using MRCS setup package
1. Double click on the MRCS setup package.
2. Confirm uninstall message
3. Clicking on OK will remove the MRCS
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http:/motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S.
Patent and Trademark Office. All other product or service names are the property of their
registered owners.
© MOTOROLA, Inc. 2009
72E-133492-02