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HP ProLiant SL2x170z G6 Server
Maintenance and Service Guide
Part number 571288-006
Sixth edition March 2013
Legal notices
© Copyright 2009, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Intel® and Xeon® are trademarks of Intel Corporation in the United States. and other countries.
Contents
Contents 3
Contents 4
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, refer to the HP website ( http://www.hp.com/go/selfrepair ).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
Customer self repair 5
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses.
Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
• Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
• Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le
Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
( http://www.hp.com/go/selfrepair ).
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Customer self repair 6
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
• Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
• Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR,
HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP ( http://www.hp.com/go/selfrepair ).
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio.
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Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
• Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
• Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support
Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5)
Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-
/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem
Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP
Website unter ( http://www.hp.com/go/selfrepair ).
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP
Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
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Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar
(Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico,
HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
• Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
• Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de HP siguiente ( http://www.hp.com/go/selfrepair ).
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes.
Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Customer self repair 9
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP
Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
• Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
• Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een
HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website
( http://www.hp.nl/services/servicepartners ).
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
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Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:
• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
• Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o
Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP.
Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
( http://www.hp.com/go/selfrepair ).
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog
Mechanical components
3
4
1
2
5
Item Description
Top cover
PCIe x16 riser card bracket
1U tray for 170 system
Fan blank kit
Power supply blank kit
Spare part number
—
—
—
—
—
Customer self repair
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
2 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
3 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1 Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Illustrated parts catalog 16
2 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3 No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
1 Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2 Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1 Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3 No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1 Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1 Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
Illustrated parts catalog 17
2 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3 No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
1 Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 18
System components
Item Description
7
6
4
5
1
2a
2b
3
System fan
SATA cable1
SATA cable2
PCIe x16 riser card
Thermal sensor board
IPMI card
Memory modules
HP Z1GB PC3-10600E 1x1GB 1R Kit
HP Z2GB PC3-10600E 1x2GB 2R Kit
HP Z2GB PC3-10600R 1x2GB 2R Kit
HP Z4GB PC3-10600R 1x4GB 2R Kit
HP Z4GB PC3-8500R 1x4GB 4R Kit
HP Z8GB 2Rx4 PC3-8500R-7 Kit
Processors
Intel X5680 6c, 3.33 GHz, 12M, 130W
Intel X5670 6c, 2.93 GHz, 12M, 95W
Intel X5660 6c, 2.8 GHz, 12M, 95W
Spare Part Number Customer Self Repair
576898-001
576895-001
576895-001
536654-001
576888-001
536668-001
—
501539-001
501540-001
501533-001
501534-001
501535-001
519201-001
—
594880-001
594882-001
594883-001
Mandatory 1
Mandatory 1
Mandatory 1
Optional 2
Mandatory 1
Optional 2
—
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
—
Optional 2
Optional 2
Optional 2
Illustrated parts catalog 19
Item Description
Intel X5650 6c, 2.66 GHz, 12M, 95W
13
10
11
12
8
9
Spare Part Number Customer Self Repair
594884-001
Intel E5640 4c, 2.66 GHz, 12M, 80W
Intel E5630 4c, 2.53 GHz, 12M, 80W
Intel E5620 4c, 2.4 GHz, 12M, 80W
594885-001
594886-001
594887-001
Intel L5640 6c, 2.26 GHz, 12M, 60W
Intel L5630 4c, 2.13 GHz, 12M, 40W
594890-001
594891-001
Intel E5506 2.13 GHz/800/4M/4c/4.8 QPI/80W 506013-001
Intel E5503 2.00 GHz/800/4M/2c/4.8 QPI/80W 594889-001
Intel L5506 2.13 GHz,4M, 60W
Intel L5520 2.26 GHz, 8M, 60W
Processor heatsink
System board, Intel Xeon 5500 Series
513597-001
504584-001
538819-001
538471-001
System board, Intel Xeon 5500 & 5600 Series
Personality board to 2X170 board
AC power board
750-W power supply
460-W power supply
750-W 94% power supply
1200-W power supply
1200-W 94% power supply
1U tray release lever plastic release*
608864-001
576885-001
576882-001
511778-001
536404-001
599383-001
498152-001
579229-001
645858-001
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Optional 2
Mandatory 1
Optional 2
Optional 2
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
Mandatory 1
* Not shown
1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
2 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
3 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1 Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
Illustrated parts catalog 20
3 No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
1 Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2 Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1 Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3 No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1 Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1 Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
Illustrated parts catalog 21
3 No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
1 Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 22
HP contact information
For United States and worldwide contact information, see the Contact HP website at http://hp.com/go/assistance .
In the United States:
• To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), see the Support & Drivers website at http://www8.hp.com/us/en/support-drivers.html
. If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website at http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html
.
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
Illustrated parts catalog 23
Removal and replacement procedures
This chapter provides subassembly/module-level removal and replacement procedures for the HP
ProLiant SL2x170z G6 server.
Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference. After completing any removal or replacement procedure, run the diagnostics program to verify that all components operate properly.
NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1,
2…). When these figures are used in substep items, the alphabetically labeled instructions correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2 corresponds to step b, etc.). The procedures described in this section assume that the server is out of the rack and is positioned on a flat, stable surface.
Hardware configuration tools
You need the following items for some procedures:
• T-10/T-15 screwdriver
The following references and software tools may also be used:
• HP ProLiant SL2x170z G6 Server Support CD
• IPMI Event Log
• Diagnostics Software
Hardware configuration information
Electrostatic discharge information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuit. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions:
• Transport products in static-safe containers such as conductive tubes, bags, or boxes.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
• Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work surface, and properly grounded (earthed) tools and equipment.
• Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing.
• Make sure that you are always properly grounded (earthed) when touching a static-sensitive component or assembly.
• Avoid touching pins, leads, or circuitry.
• Always place drives with the Printed Circuit Board (PCB) assembly-side down.
• Use conductive field service tools.
Removal and replacement procedures 24
Pre-installation procedure
Perform the steps below before you open the server or before you remove or replace any component.
WARNING: Failure to properly turn off the server before you open the server or before your start installing/removing components may cause serious damage as well as bodily harm.
1. Turn off the server and all the peripherals connected to it.
2.
3.
Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry.
If necessary, label each one to expedite reassembly.
Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.
4.
5.
6.
7.
If server is installed in a rack, remove server and place it on a flat surface.
Remove the top cover according to the instructions described in the System covers section in this
chapter.
Remove the top middle cover according to the instructions described in the System covers section
in this chapter.
Follow the ESD precautions listed previously in this chapter when handling a server component.
IMPORTANT: To streamline the configuration process, read through the entire installation/removal procedure first and make sure you understand them before you begin.
Post-installation instructions
Observe the following items after installing or removing a server component:
1. Be sure all components are installed according to the described step-by-step instructions.
2. Reinstall the rear cage, air baffle, peripherals, and system cables that you have removed.
3.
4.
5.
6.
Reinstall the top cover.
Reinstall server into rack.
Connect all external cables and the AC power cord to the system.
Press the power button on the front panel to turn on the server.
NOTE: The HP ProLiant SL2x170z G6 server supports up to two 750-W power supply units, but one power supply only supports two 170 system boards and two power supply support four 170 system boards.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
Removal and replacement procedures 25
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
CAUTION: The following rack-mount instructions shall be paid attention to.
• Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
• Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
• Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
• Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips)."
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Removal and replacement procedures 26
This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.
Powering down the server
The server does not completely power down when the power button on the front panel is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server.
To power down the server:
1. Shut down server as directed by the operating system documentation.
2.
3.
Press the power button to toggle to Standby.
This places the server in standby mode changing the power LED indicator to amber. In this mode, the main power supply output is disabled. Standby does not completely disable or remove power from the system.
Disconnect the AC power cord from the AC outlet and then from the server.
4.
5.
Be sure that the power LED indicator is turned off and that the fan noise has stopped.
Disconnect all external peripheral devices from the server.
System covers
The top cover is detachable for System fans and AC power board maintenance. If you only need to remove or replace a server component, there is no need to open the cover.
Top cover
To remove the top cover:
1.
2.
Remove two screws which secure the top cover to the chassis.
Slide back the top cover and then lift it away from the chassis.
Removal and replacement procedures 27
Figure 1 Removing the top cover
To reinstall the top cover:
1. Align the top cover to the chassis and then slide it towards the front panel to position it into place.
2. Install the two rear screws to secure the top cover to the chassis.
Figure 2 Reinstalling the top cover
Cable management
Always follow good cable management practices when working inside the computer.
• Keep cables away from major heat sources like the heatsink.
• Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not designed to withstand excessive pressure.
• Keep cables clear of sliding or moveable parts to prevent cutting or crimping.
• When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the wires.
• Some flat ribbon cables come pre-folded. Never change the folds on these cables.
Removal and replacement procedures 28
• Do not sharply bend any cable. A sharp bend can break the internal wires.
• Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
• Never crease a SATA data cable.
• Do not rely on components like the drive cage, power supply, or system cover to push cables down into the chassis.
To remove power supply cables from the system board connectors:
1. Squeeze on the top of the retaining latch attached to the cable end of the connector.
2. Grasp the cable end of the connector and pull it straight up.
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage the cable and result in a failed power supply.
Figure 3 Unplugging power cables
Removal and replacement procedures 29
Cable connections
The following table provides the system board designators that various cables plug into. For more detailed information about system board components, see system board components.
Table 1 Node cable connections
Cable
SATA cable connector
SATA cable connector
SATA cable connector
SATA cable connector
SATA cable connector
SATA cable connector
Main power cable connector
RPS cable connector
To
SATA0
SATA1
SATA2
SATA3
SATA4
SATA5
2x170 personality board
2x170 personality board
Table 2 AC board cable connections
Cable
RJ45 cable connector
UID cable connector
Fan connector 1
Fan connector 2
Fan connector 3
Fan connector 4
To
RJ45 board
UID LED
Fan 1
Fan 2
Fan 3
Fan 4
Table 3 Personality board cable connection
Cable
Main power cable for Node 1
Main power cable for Node 2
SATA power cable for Node 1
SATA power cable for Node 2
RPS cable for Node 1
RPS cable for Node 2
To
Node 1 power connector
Node 2 power connector
HDD 1
HDD 2
Node 1 RPS connector
Node 1 RPS connector
System Board Designator
J22
J25
J36
J42
J32
J9
J18
J19
System Board Designator
J1
J12
J6
J8
J10
J11
System Board Designator
J7
J9
J2
J4
J6
J8
Removal and replacement procedures 30
Hard drives
The server supports four 3.5-inch hard disk drives, two in each tray (one per server) or eight 2.5-inch hard disk drives, four in each tray (two per server). You can install two 3.5-inch hard disk drives or four 2.5-inch SAS or SATA hard drives. An HBA is required to support SAS hard disk drives.
Figure 4 Hard drive locations
Item Description
1 SAS/SATA Hard Drive
2 SAS/SATA Hard Drive
To install a hard drive:
1. Unlock the HDD carrier latch.
2. Raise the HDD handle.
3.
4.
5.
Lower the HDD and align 5 pins.
Lower the HDD handle.
Slide the HDD latches to lock the handle.
Removal and replacement procedures 31
Figure 5 Installing the hard drive assembly
To remove hard drive assembly:
1. Slide the HDD Latches to unlock the HDD Handle.
2.
3.
Raise the HDD handle.
Lift the HDD from the tray.
4. Lower the HDD handle.
5. Lock the HDD carrier latches.
Figure 6 Removing hard drive assembly
Removal and replacement procedures 32
System board configuration
Processor
HP ProLiant SL2x170z G6 Server, with four 170 system boards, supports eight-processor operation.
With two processors installed, each 170 server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message.
The processor socket supports Quad-Core Intel Nehalem 5500 Series processor and Intel Xeon 5600
Series processors.
CAUTION: It is recommended to use processors of same speeds or cache sizes to prevent possible server malfunction.
Figure 7 Processor locations
Item Description
1 Processor 1
2 Processor 2
WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink and the processor to cool before touching them.
NOTE: Before removing the processor, remove the air baffle.
To remove the heatsink:
CAUTION: Heatsink screws should be tightened and loosened in opposite sequence. Do not overtighten the screws as this can damage the system board, connectors, or screws. A maximum torque of 6-8 in-lb is set for the system.
1.
2.
3.
Loosen the first screw about three quarters out, and then loosen the second screw completely.
Completely loosen the first screw.
Lift the heatsink away from the system board.
Removal and replacement procedures 33
CAUTION: Place heatsink down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work surface.
Figure 8 Removing the heatsink
IMPORTANT: If the heatsink has been removed for any reason on a previously installed processor, it is critical that you apply more thermal interface material to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heatsink.
To remove a processor:
1. Open the processor locking lever and the processor socket retaining bracket.
Figure 9 Opening the processor socket retaining bracket
2. Using the processor removal tool, remove the processor from the system board. a. b. c.
Line up the processor tool, ensuring the locking lever graphic on the tool is correctly oriented.
Press in on the plastic tabs, and then place the tool on the processor.
Release the tabs, and then carefully lift the processor and tool straight up.
Removal and replacement procedures 34
Figure 10 Removing the processor
3. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool.
Figure 11 Securing the processor
CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
CAUTION: The pins of the socket are very fragile. Do not bend or damage them.
CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag.
CAUTION: Use the processor install tool to insert the processor into the socket. The processor and system board spare part kit contains the processor install tool and instructions on how to use the tool. It is important to follow the instructions to prevent damage to the pins in the processor socket.
To install the new processor:
Removal and replacement procedures 35
1. Carefully insert the processor into the processor installation tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
Figure 12 Inserting the processor
Removal and replacement procedures 36
2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY
DAMAGED.
Figure 13 Installing the processor
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board:
• Never install or remove a processor without using the processor installation tool.
• Do not touch the processor socket contacts.
• Do not tilt or slide the processor when lowering the processor into the socket.
3. Press and hold the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Removal and replacement procedures 37
Figure 14 Removing the processor installation tool
4. Close the processor socket retaining bracket and the processor locking lever.
CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.
Figure 15 Closing the processor socket retaining bracket
CAUTION: To allow heatsink to draw as much heat as possible from the processor base, there must be good contact between the heatsink base and the top of the processor. To ensure good contact, you must apply thermal interface material.
Removal and replacement procedures 38
To apply the thermal grease compound:
1. Use the alcohol pads provided in the spare part kit or a clean cloth dipped in rubbing alcohol to clean the contact surface on the heatsink and on the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident.
CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your server.
2. Apply all the grease to the top of the processor in the following pattern to insure even distribution.
Figure 16 Processor thermal grease pattern
CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pads from making contact with the socket.
CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly reducing the ability of the heatsink to draw out heat. Installing the heatsink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system.
To install the heatsink:
CAUTION: To prevent overheating or a possible system crash, use only a heatsink model specified for the HP ProLiant SL2x170z G6 server.
1.
2.
3.
CAUTION: Heatsink screws should be tightened and loosened in opposite sequence. Do not overtighten the screws as this can damage the system board, connectors, or screws. A maximum torque of 6-8 in-lb is set for the system.
Position the heatsink on the processor backplate.
Tighten the first screw about three quarters in, then tighten the second screw completely.
Completely tighten the first screw.
Removal and replacement procedures 39
Figure 17 Installing the heatsink
Memory
HP ProLiant SL2x170z G6 server chassis supports two trays. Each tray has two server nodes. Each node has 16 DIMM slots. A fully configured server system with two trays can support up to 64 DIMM slots for maximum memory capacity of 512 GB.
You must adhere to the following guidelines when adding or replacing memory modules:
• For 8P system, both physical processors in each 170 server must be of the same type and speed.
• Use 800/1066/1333 MHz Registered/Unbuffered ECC DDR3 Memory.
• Supported DIMM:1 GB, 2 GB, 4GB and 8GB, and 16GB (256GB maximum capacity) DDR3.
Figure 18 DIMM slots
Removal and replacement procedures 40
• Supported configurations:
○ One DIMM per processor: 8A for CPU1; 8A for CPU2.
○ Three DIMMs per processor: 8A, 5B, 2C for CPU1; 8A, 5B, 2C for CPU2.
○ Six DIMMs per processor: 8A, 7D, 5B, 4E, 2C, 1F for CPU1; 8A, 7D, 5B, 4E, 2C, 1F for
CPU2
○ DIMM population order processor socket 1: 8A, 5B, 2C, 7D, 4E, 1F, 6G, 3H.
○ DIMM population order processor socket 2: 8A, 5B, 2C, 7D, 4E, 1F, 6G, 3H.
Figure 19 Population order of DIMM slots
To remove memory module:
1. Completely open the holding clips securing the module.
2. Gently pull the memory module upward to remove it from the slot.
Figure 20 Removing a memory module
CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag.
Removal and replacement procedures 41
To install a memory module:
1. Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot.
2. Firmly press the holding clips inward to secure the memory module in place.
Figure 21 Installing a memory module
CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the orientation of the module and reinsert. If the holding clips do not close, the module is not inserted correctly.
NOTE: The ProLiant SL2x170z G6 server supports up to 64 memory modules. Install them in the
DIMM slots starting from the DIMM 1 slot.
PCI expansion cards
System board PCI expansion slots
There is one PCIe Gen2 x16 riser card slot on the system board.
Removal and replacement procedures 42
Figure 22 System board PCIe expansion slot on each 170 server
Item Designator
1 PCIe slot
Component
PCIe slot
Figure 23 PCIe riser card slot location
Function
Supports PCIe x16 riser card
• Single-slot PCIe riser card (x16 slot)
To remove the PCIe bracket:
1. Remove one screw which secures PCIe bracket to the rear panel.
2. Pull the PCIe bracket up and away from the main board.
Removal and replacement procedures 43
Figure 24 Removing the PCIe bracket
To remove the riser card:
Remove the two screws securing the riser card to the PCIe bracket.
Figure 25 Remov ing the PCIe x16 riser card
Removal and replacement procedures 44
To install the riser card:
Tighten two screws which secure the riser card to the PCIe bracket. Put the bracket down.
Figure 26 Installing the riser card
To install the PCIe bracket:
1. Align the PCIe bracket slot to the connector on the main board and then push the card into the connector.
2. Install and tighten the screw that secures the PCIe bracket to the chassis.
Figure 27 Installing the PCIe bracke t
To remove the PCIe card:
1. Remove the screw that secures the PCIe card.
2.
3.
4.
5.
Open the PCIe latch.
Pull the PCIe card back and away from the PCIe riser card.
Slide the PCIe bracket across the chassis.
Close the PCIe latch.
Removal and replacement procedures 45
Figure 28 Removing the PCIe card
To install the PCIe card:
1. Open the PCIe latch.
2.
3.
Remove PCIe card or blank.
Push the PCIe card into riser card connector.
4. Close PCIe latch.
5. Install screws.
Figure 29 Installing the PCIe card
Removal and replacement procedures 46
IPMI card
To remove the IPMI card:
1. Unfasten the screws mounting the IPMI card.
2.
3.
Unplug the IPMI module vertically to release it from the connector.
Unfasten the screw to separate the IPMI card.
4. Reinstall the IPMI bracket back to the tray and secure it with screws.
Figure 30 Removing the IPMI card
To install the IPMI card:
1. Unfasten the screws on the front panel and remove the IPMI bracket from the tray.
2.
3.
Unfasten the screw to separate the IPMI card and its bracket.
Install the IPMI bracket from the tray to the IPMI card and fasten the screw.
4. Plug the IPMI module vertically to the connector.
5. Fasten the screws to secure the IPMI card to the tray.
Figure 31 Installing the IPMI card
Removal and replacement procedures 47
System battery
The server uses nonvolatile memory that requires 4 batteries to retain system information when power is removed.
This 3-volt lithium coin cell battery is located on the system board.
Figure 32 System battery location
WARNING: Note the following reminders when replacing the system battery:
• Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion.
• A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).
• Do not dispose of used battery in water or fire. Dispose of used batteries according to manufacturer's instructions.
CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS settings whenever you replace the battery.
NOTE: If the server no longer automatically displays the correct date and time, you may need to replace the system battery. Under normal usage, battery life is five to ten years.
To replace the system battery:
1. To release the battery from its holder, squeeze the metal clamp that extends above top of the battery. When the battery pops up, lift it out.
2. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side facing the metal clamp. Push the other edge down until the clamp snaps over the top of the battery.
Removal and replacement procedures 48
Figure 33 Replacing the battery
System board removal and replacement procedure
To remove the system board:
1. Press the tray latch to release the tray handle.
2. Rotate the tray handle to disengage the power connector.
3. Pull the tray assembly out of the chassis.
Figure 34 Removing the tray assembly
4.
5.
Remove the nine screws that secure the system boards to the tray.
Release the system boards from the tray.
Removal and replacement procedures 49
Figure 35 Removing the system board
To replace the system board:
1. Put the system boards on the tray. The nine screw holes on the tray should align with the system board.
2. Fasten the nine screws on the system boards to secure the system boards to the tray.
Figure 36 Installing the system board
3.
4.
Push the tray assembly into the tray bay until it stops.
Rotate the tray handle until the tray latch catches.
Removal and replacement procedures 50
Figure 37 Installing the tray assembly
NOTE: After the system board is replaced, reset specific BIOS settings including the system serial number using the Setup Utilities procedures on page 63.
Power supply unit (PSU)
Located on the rear panel of the server power supply is a standard auto ranging 750 watt PSU with
PFC (power factor correction) function.
Figure 39 Power supply unit
WARNING: Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment.
• Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels.
• DO NOT open the power supply unit. There are no serviceable parts inside it.
Removal and replacement procedures 51
To install the power supply:
1. Pull the power blank out of the power cage.
Figure 40 Removing the power blank
2.
3. Slide the power supply into the power supply bay until it stops.
Figure 41 Installing the power supply
Align the power supply cage connector with the open slot of power supply.
To remove the power supply:
1. Press the blue colored handle.
2. Slide the power supply out of the power supply bay.
Removal and replacement procedures 52
Figure 42 Removing the power supply
System fan
The server has four system fans located on the chassis’ center wall.
The figure below identifies the system fans by their device number and shows their corresponding cable connections.
Figure 43 System fan connection
Device number
System fan 1
System fan 2
System fan 3
System fan 4
Connector
J11 on the power supply backplane
J10 on the power supply backplane
J8 on the power supply backplane
J6 on the power supply backplane, optional
A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective.
Removal and replacement procedures 53
To remove the system fan:
1. Disconnect the fan cable from its corresponding board connector.
2. Lift the system fan away from the chassis.
Figure 44 Removing the system fan
To replace the system fan:
1. Insert the system fan into the fan bracket.
2. Connect the fan cable to its corresponding board connector.
Figure 45 Installing the system fan
Removal and replacement procedures 54
Connectors, switches, and LEDs
This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant SL2x170z G6.
Connectors and components
Front panel components
Figure 46 Front panel components of a two-170-server system
Item
6
7
4
5
2
3
1a
1b
8
9
10
Description
Latch
Tray handle
PCI Slot
UID LED/SW
Server Power button
USB 2.0 ports
IPMI port
NIC connector
Health LED
Serial port
Video port
Connectors, switches, and LEDs 55
Rear panel components
Figure 47 Rear panel components of a two-170-server system
Item
4
1
2
3
Description
RJ45 port
Power supply 2
Power supply 1
UID LED
Connectors, switches, and LEDs 56
System board components
Figure 48 System board components
5
6
3
4
7
8
9
10
Item
1
2
11
12
J49
CR1~CR9
J32
J9
J18
J19
J22
J25
XBT1
J38
Designator Description
J44
CN1
SW4
CR6
SW3
J41
J48
Top: Serial port
Bottom: VGA port
Top: Serial port A
Bottom: VGA port
UID LED/SW
Health LED
Power LED/SW
Top: GbE LAN port
Bottom: GbE LAN port
Top: USB 2.0 port
Bottom: USB 2.0 port
IPMI port
Diagnostic LEDs
SATA 0 Connector
SATA 1 Connector
SATA 2 Connector
SATA 3 Connector
SATA 4 Connector
SATA 5 Connector
Battery
USB 2.0 Port
Connectors, switches, and LEDs 57
Item
13
14
15
16
Designator Description
J10~J17
XU1
J36
J42
DDR3 DIMM Slots
Processor 1 Socket
Power Connector
RPS Connector
17
18
19
20
J1~J8
XU2
J45
J24
DDR3 DIMM Slots
Processor 2 Socket
Protected RTC Jumper
Riser Connector
21 J57 TPM Connector
CAUTION: The TPM is not a customer-removable part.
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.
If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board.
Jumpers – password and chassis ID
Password (J50) and chassis ID (J45) jumpers
Table 4 describes the jumper settings.
Table 4 System configuration switch settings
Jumper
J50
J45
J53
Status
1-2, password Reset
1-2, default setting, 2-3 Clear CMOS
BMC recovery jumper
Connectors, switches, and LEDs 58
Front panel LED indicators
This section contains illustration and descriptions of external status LED indicators located on the front panel. These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. Th e front panel LED indicators allow constant monitoring of basic system functions while the server is operating.
Power LED indicator
The power status of the server is indicated by the bicolor LED on the front panel.
Figure 49 Power LED indicator location
Table 5 Power LED indicator status
Component
Power LED indicator
Status
Steady green
Steady amber
Off
Description
The server is operating normally.
The server is system off or in hibernation with
AC power.
The server is system off without AC power.
Connectors, switches, and LEDs 59
Health LED indicator
Figure 50 Health LED Indicator Location
Table 6 Health LED indicator status
Component
Health LED indicator
Status
Flashing red
Flashing amber
Green
Off
Description
Critical system failure detected
System degraded
System is on and no failure detected.
System is off and there is no failure prior to system power off.
Connectors, switches, and LEDs 60
UID LED indicator
Figure 51 the UID LED Indicator location
Table 7 UID LED indicator states
Component
UID LED indicator
Status
Blue
Flashing blue
Description
Identification
System is being remotely managed
LAN port LED indicator
The LAN port on the front panel has two LED indicators that allow monitoring of network activity.
Figure 52 LAN/LED indicator locations
Table 8 LAN/LED indicator states
Item Component Status Description
Connectors, switches, and LEDs 61
Table 8 LAN/LED indicator states
Item
1
2
Component Status Description
LAN activity status LED indicator Flashing green Ongoing network data activity.
Off No network data activity or no connection.
Steady green LAN network speed LED indicator
Steady green
Off
The LAN connection is using a GbE link.
The LAN connection is using
10Mbps/100 Mbps link.
No connection.
Connectors, switches, and LEDs 62
Diagnostic tools and setup utilities
This chapter provides an overview of the Power-on Self-Test (POST), the POST error messages, and
BIOS, SAS and SATA setup utilities.
BIOS software
The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board. These programs assist in managing, initializing, and testing the hardware devices installed on the computer.
BIOS software allows you to:
• Perform configuration from the BIOS Setup Utility
Using the Setup Utility, you can install, configure, and optimize the hardware devices on the system board. In addition, you can set various features such as serial console redirection, PXE boot, and much more.
• Initialize hardware at boot up using POST routines
During power-on or warm reset, the BIOS perform Power-on Self-Test (POST) routines to test system components, to allocate resource for various hardware devices, and to prepare the system to boot to various operating systems.
BIOS setup utility
The HP server BIOS Setup Utility is used to configure five primary menu selections:
• Main
• Advanced
• Boot
• Security
• Exit
Accessing the BIOS Setup Utility
1.
2.
3.
4.
Turn on the monitor and server.
If the server is already turned on, save your data and exit all open applications, then restart the server.
When the HP logo is displayed during POST, press F10 into BIOS Setup Utility. If you fail to press F10 before POST is completed, you will need to restart the server.
The first page displayed is the Main menu showing the Setup Utility menu bar. Use the left (←) and right (→) arrow keys to move between selections on the menu bar. Use the up (↑) and down
(↓) arrow keys to select items within a menu.
Diagnostic tools and Setup Utilities 63
Navigating through the Setup Utility
Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various
menu and submenu screens of the Setup Utility. Table 9 lists these legend keys and their respective
functions.
Table 9 Setup utility navigation keys
Key
← and →
↑ and ↓
<+>, <–>
Enter
Esc
F1
F2, F3
F7
<Page Up> and
<Page Down>
<Home> and
<End>
F9
F10
Function
To move between selections on the menu bar.
To move the cursor to the field you want.
The currently selected field is highlighted. The right side of each menu screen displays a field help panel—Item Specific Help panel. This panel displays the help text for the currently selected field. It updates as you move the cursor to each field.
To select a value for the currently selected field (only if it is user-configurable).
A parameter that is enclosed in square brackets is user-configurable.
Grayed-out parameters are not user-configurable for one of the following reasons:
• The field value is auto-configured or auto-detected.
• The field value is informational only.
• The field is password-protected.
To select a field value or display a submenu screen.
Displays more option for items marked with
If you press this key:
• On one of the primary menu screens, the Exit menu displays.
• On a submenu screen, the previous screen displays.
• When you are making selections from a pop-up menu, the pop-up closes without making a selection.
To bring up the General Help window.
The General Help window describes other Setup navigation keys that are not displayed on the legend bar.
To change BIOS Setup Utility screen colours.
Discard any changes you have made.
Moves the cursor to the first/last item (each menu), the item will be display highlight.
Moves the cursor to the first/last item (each menu), the item will be display highlight.
To load default system values.
To save changes and close the Setup Utility.
Diagnostic tools and Setup Utilities 64
Figure 43 Setup Utility General Help screen
Press F1 to get the general help message box.
Setup utility menu bar
The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below.
Main menu
Figure 44 Main menu of BIOS Setup Utility 1
Diagnostic tools and Setup Utilities 65
Figure 45 Main menu of BIOS Setup Utility 2
Use this menu to set the system time and date, and configure of the following items:
• View BIOS build date and version.
• View CPU type / CPU speed /CPU physical count information.
• View System memory size.
• View System serial number.
• View MAC address for the embedded NIC.
• Set Server Asset Tag.
• Set system time and date.
• Set boot features:
○ Enable or Disable POST Speed up.
○ Enable or Disable Splash Screen.
○ Enable or Disable Bootup Num-Lock.
○ Set restore on AC power loss options, such as last state, power off, and power on.
○ If BIOS displays an error message, set POST F1 Prompt for selections, such as delayed, enabled, or disabled.
Diagnostic tools and Setup Utilities 66
Advanced menu
Figure 46 Advanced menu of the BIOS Setup Utility 1
WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings.
• CPU Configuration – Configure and view the current CPU configuration and settings.
• IDE Configuration – Use this screen to select options for the IDE Configuration Settings.
• I/O Device Configuration – Configure the serial port settings of the server.
• ACPI Configuration – Use this screen to select options for the ACPI Configuration settings.
• IPMI Configuration – Configure the Intelligent Platform Management Interface (IPMI) settings.
• USB Configuration --- Configure the USB settings of the server.
• Remote Access Configuration – Select console redirection in the left frame of the screen to go to the sub menu for that item. Console redirection Setup options are described in this section.
• PCI BUS Configuration –Use this screen to select options for PCI Express Devices.
• Power Configuration –Use this screen to select options for the Power Configuration.
Diagnostic tools and Setup Utilities 67
Figure47 IPMI Configuration menu of the BIOS Setup Utility
• SEL Configuration – Configuration of the BMC System Event Log.
• Serial Port Configuration – Select to configure system serial ports.
• LAN Configuration – Select for LAN configuration.
• Watchdog Configuration – Select to configure POST Watchdog Timer Action and BMC Watch
Dog Time Out.
• Hardware health information – Select to get information about CPU temperature, ambient temperature, rear HDD Opt fan speed and system fan speed.
Security menu
Figure 48 Security menu of the BIOS Setup Utility 1
Diagnostic tools and Setup Utilities 68
Figure 49 Security menu of the BIOS Setup Utility 2
Use this menu to configure the following items:
• Administrator Password --- Display if an administrator password is Set or Not.
• Change Admin Password --- Allows you to access and change all settings in the Setup Utility. The administrator password allows you to configure access for system users.
To set a new administrator password:
1. In the Security screen, select a set password field - Change Admin Password, and then press
Enter.
2.
3.
Type a new password in the Enter New Password box.
The password may consist of up to six characters. Alphanumeric characters (A-Z, a-z, 0-9) are recommended to avoid system error.
4.
5.
6.
Retype the password to verify the first entry, and then press Enter.
Press F10 to close the Setup Utility.
After setting the password, Setup automatically sets the password check to Setup.
Diagnostic tools and Setup Utilities 69
Boot menu
Figure 50 Boot menu of the BIOS Setup Utility
Use this menu to configure the boot settings.
• Boot Device Priority – Use this screen to specify the order in which the system checks for a boot device.
• USB Device Boot Priority – Use this screen to control the latest added USB Functions by setting the item to the desired value.
• Embedded NIC Port 1 PXE – Use this screen to configure the embedded NIC Port 1 PXE boot option. The default value is enabled.
• Embedded NIC Port 2 PXE – Use this screen to configure the embedded NIC Port 2 PXE boot option. The default value is Disabled.
• NIC1 Port – Use this screen to configure to enable or disable the embedded NIC1 Port.
• NIC2 Port – Use this screen to configure to enable or disable the embedded NIC2 Port.
Diagnostic tools and Setup Utilities 70
Exit menu
Figure 51 Exit menu of the BIOS Setup Utility
Use this menu to save changes or discard changes. When you save and exit, the server reboots.
• Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.)
• Discard Changes and Exit --- Exit the BIOS Setup Utility without saving the changes you have made. (You can also press Esc key.)
• Discard Changes --- Discard any changes you have made. (You can also press F7 key.)
• Load Optimal Defaults --- Load the factory default values for all items. (You can also press F9 key.)
BIOS update
Perform the steps below to update BIOS:
1. Download the Smart Component (SPxxxxx.exe) to a directory on your hard drive.
2. Execute (SPxxxxx.exe) and followed with direction to complete the steps. “ProLiant Flash Update” interface will appear.
3.
4.
5.
Select items which need to execute:
○ Create a bootable ROMPaq diskette
○ Create a bootable ROMPaq USB Key
○ Create a bootable ROMPaq CD
○ ROMPaq Diskette Flat Files
○ Create a label for the ROMPaq diskette
○ Network ROM Flashing Capabilities
Reboot SL2x170z G6 Server with one of the above bootable devices and make sure the BIOS setting allows booting from the USB disk.
Follow the on-screen instructions to finish the flashing of the BIOS.
Diagnostic tools and Setup Utilities 71
Clear CMOS
You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable.
To clear CMOS:
1.
Perform the Pre-Installation procedure.
2. If necessary, remove any accessory boards or cables that prevent access to the system configuration switch.
3. Locate the system configuration button (SW2) on the system board.
4. Press the button. AC power must not be connected.
5.
Perform the Post-installation instructions.
6. During POST, press F10 to access the Setup Utility.
7. Load setup defaults by pressing F9.
8. Set time, date, and other system values.
9. Press F10 to close the Setup Utility.
NOTE: Clearing CMOS restore all system configurations and password default settings.
Power-on self-test (POST)
Before you can use a server, all devices must be tested and initialized, and the operating system must be bootstrapped to the memory. This is referred to as Power–on Self-Test or POST. POST is a series of diagnostic tests that checks firmware and hardware components on the system to ensure that the server is properly functioning. This diagnostic function automatically runs each time the server is powered on.
These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the board or component that you need to replace, as indicated by the error messages. Most server hardware failures will be accurately isolated during POST. The number of tests displayed depends on the configuration of the server.
During POST you can:
• Press ESC to skip the HP logo and go to POST boot progress display system summary screen.
• Press F7 to display the Boot menu.
• Press F10 to access the Setup Utility.
• Press F12 to request a network boot (PXE).
POST error indicators
When POST detects a system failure, it displays a POST error message.
Diagnostic tools and Setup Utilities 72
POST errors message definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a POST error message:
012 --- CMOS Date/Time not set
lists the most common POST error messages with corresponding troubleshooting recommendation. HP recommends that you correct the error, even if the server appears to boot successfully.
Table 10 POST error messages
Error Code Error message Description/corrective action
000h
003h
004h
00Ah
00Eh
00Fh
010h
Timer Error
CMOS Battery Low
CMOS Settings Wrong
KBC BAT Test failed
A: Drive Error
B: Drive Error
Floppy Controller Failure
Indicates an error while programming the count register of channel 2 of the 8254 timer.
This may indicate a problem with system hardware. Requires repair of the system board.
CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the users intentionally discharge the CMOS battery.
CMOS settings are invalid. This error can be resolved by using
F9 to load optimal default in the
Setup Utility.
Bat test on Keyboard controller failed
The A:drive could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure floppy devices in POST
The B:drive could not be properly initialized by the BIOS.
This message is typically displayed when the BIOS is trying to detect and configure floppy devices in POST
The floppy controller initialized failed, the devices could not use normally
Diagnostic tools and Setup Utilities 73
Table 10 POST error messages
Error Code
012h
048h
04Ch
05Dh
05Eh
110h
613h
604h
605h
606h
607h
Error message
CMOS Date/Time Not Set
Description/corrective action
The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in the Setup Utility.
Password check failed
Keyboard/Interface Error
Password is incorrect after retried a few times. Users might need to reset the password.
Keyboard controller failed test. This may indicate a problem with system hardware.
S.M.A.R.T. Status BAD, Backup and
Replace
Hard Disk S.M.A.R.T feature test fail, indicate a problem with hard disk
Password check failed
If user inputs incorrect password more than three times, then display this error information and continue to boot.
Un-correctable DRAM ECC Error detected at cpuXX/DIMM0X(cpu01/DIMM08)
Detect multi-bit error in the DIMM prompt, press F1 continue to boot
Power supplies mismatch, replace slot#2 with identical Power supply
Press F1 to continue booting with one power supply
When two power supplies are installed, if their vendor are different, this will appear and system will halt.
System Fan 1 Missing
System Fan 2 Missing
System Fan 3 Missing
System Fan 4 Missing
If system fan1 is not installed or failed, system will announce this message and system will shutdown in minutes.
If system fan2 is not installed or failed, system will announce this message and system will shutdown in minutes.
If system fan3 is not installed or failed, system will announce this message and system will shutdown in minutes.
If system fan4 is not installed or failed, system will announce this message and system will shutdown in minutes.
Diagnostic tools and Setup Utilities 74
Table 10 POST error messages
Error Code
608h
609h
612h
611h
615h
616h
617h
618h
Error message
Fan Solution Not Sufficient!
Critical Failure Detected - System
Shutting Down in xx seconds!
Temperature Violation Detected!
Waiting 5 minutes for system to cool.
Press ESC Key to resume booting without waiting for the system to cool.
Warning: Pressing ESC is NOT recommended as system may shutdown unexpectedly.
Recheck Temperature in xxx seconds!
Description/corrective action
If one or more fans are missing, this message will appear with 'system fan x missing' together.
If system detects one or more temperature sensors over heating, this message will appear.
Power Supply Failure or Power
Supply Unplugged
System Event Log full
When two power supplies are installed, if one of the power cable is not connected or one of the power is failed, this will appear.
If system cannot store any more event log, this will appear at post.
If only system fan1 is not installed or failed, system will announce this message and press F1 continue to boot
System Fan 1 missing!
The cooling solution is not redundant due to a detected fan failure.
System Fan 2 missing!
The cooling solution is not redundant due to a detected fan failure.
System Fan 3 missing!
The cooling solution is not redundant due to a detected fan failure.
System Fan 4 missing!
The cooling solution is not redundant due to a detected fan failure.
If only system fan2 is not installed or failed, system will announce this message and press F1 continue to boot
If only system fan3 is not installed or failed, system will announce this message and press F1 continue to boot
If only system fan4 is not installed or failed, system will announce this message and press F1 continue to boot
Diagnostic tools and Setup Utilities 75
POST related troubleshooting
Perform the following procedures when POST fails to run, displays error messages, or emits beep codes.
If the POST failure is during a routine boot up, check the following:
• All external cables and power cables should be firmly plugged in.
• The power outlet to the server should be connected and works correctly.
• The server and monitor are both turned on. The bicolour status LED indicator on the front panel must be lit up green.
• The monitor's contrast and brightness settings are correct.
• All internal cables are properly connected and all boards firmly seated.
• The processor is fully seated in its socket on the system board.
• The cooler assembly is properly installed on top of the processor.
• All memory modules are properly installed.
• If you have installed a PCI accessory board, verify that the board is firmly seated and any switches or jumpers on the board are properly set. Refer to the documentation provided with the accessory board.
• All internal cabling and connections are in their proper order.
• If you have changed any switches on the system board, verify that each is properly set.
Diagnostic tools and Setup Utilities 76
Physical and operating specifications
This chapter provides physical and operating specifications for the HP ProLiant SL2x170z G6 server.
System unit
Table 11 Hardware specifications
Item
Processor socket
Processor support
Chipset
Hardware monitoring device
Gigabit Ethernet controller
Memory controller
SATA and IDE controllers
Embedded video controller
I/O subsystem
Memory
Default media storage
Optional media storage
I/O ports
Components
Intel 1366pin FCLGA
Quad-Core Intel Nehalem 5500 Series processor
Intel Xeon 5600 Series processor
Intel Tylersburg 36D/Intel ICH10R
IPMI 2.0 compliant with Server Engine Pilot II
Intel 82576
Intel Tylersburg 36D
Intel ICH10R
ServerEngines VGA core integrated into Pilot II
PCIe Gen2 x16 riser card slot
Sixteen REG DDR3 800/1066/1333 MHz DIMM slots with ECC, Support RDIMM and UDIMM
SAS/SATA hard drive
• Four 3.5-inch hard disk drives, 2 in each tray (one per server)
• Eight 2.5-inch hard disk drives, 4 in each tray (two per server)
• Two 3.5-inch hard disk drives or four 2.5-inch SAS or SATA hard drives (HBA support required for
SAS drives)
USB 2.0 ports (two external ports one internal connector on the system board), video port, serial port and two GbE ports
Physical and Operating Specifications 77
Table 11 Hardware specifications
Item
Status LED indicators
Front panel
System board
Power supply unit (PSU)
Thermal solution
Table 12 Physical dimensions
Item
System board dimension
Server dimensions
Rack
Server weight, basic configuration
(excluding keyboard and monitor)
Table 13 Environmental specifications
Item
Temperature:
Operating
Non-operating
Storage
Wet-bulb temperature
Relative humidity:
Operating
Non-operating
Storage
Altitude:
Operating
Non-operating
Components
• Power/system health status
• UID status
• NIC activity
• LAN activity
• LAN link status
• Power/system health status
• UID status
• Auxiliary power indicators
750 W, redundant PSU support
Four 80mm system fans
Description
17.935’’x6.5’’
448W X87.5H X 735.5D (mm)
20 kg
Description
+10 to +35° (+50 to +95°F)
-30 to 60° (-22 to 140°F)
-30 to 60° (-22 to 140°F)
38.7° (101.7°F)
10% to 90% (non-condensing)
5% to 95%
5% to 95%
0 to 3049 meters (0 to 10,000 ft)
0 to 9146 meters (0 to 30,000 ft)
Physical and Operating Specifications 78
Table 13 Environmental specifications
Item
Thermal output (maximum operating)
Acoustic emissions
Normal configuration
Description
392 W/hr
LWad: 6.7 Bels
(operating at room temperature)
LWad: 6.7 Bels
(idle at room temperature)
Table 14 Hot-plug power supply specifications
Item
Dimensions (H x W x D)
Weight (approximate)
Input requirements:
Rated input voltage
Normal line voltage
Line frequency
Rated input current
BTU rating
Power supply output power:
Rated steady state power
Maximum peak power
Temperature range:
Operating
Storage/shipping
Relative humidity:
Operating
Non-operating
Description
38.48 mm x 86.36 mm x 190.52 mm
1.1 kg
90 VAC to 264 VAC
100 VAC to 120 VAC /200 VAC to 240 VAC
50Hz – 60Hz
Max: 10A
—
750W
+5° to +50°
–40° to +85°
5% to 95% relative humidity, non-condensing.
5% to 95% relative humidity, non-condensing
Physical and Operating Specifications 79
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Index 80
Index
A
AC power
B battery
BIOS Setup Utility
additional navigation keys, 64
BIOS software
C
CSR (customer self repair), 5 customer self repair (CSR), 5
D
Diagnostic tools and Setup Utilities
drives
E electric shock
F
H hard drive
hardware configuration
Hardware configuration tools, 24
hardware specifications
processor socket, 77 processor support, 77
status LED indicators, 78 thermal solution, 78
Hardware Specifications
chipset, 77 default media storage, 77
Hardware monitoring device, 77
I/O subsystem, 77 optional storage, 77
hazardous conditions. See symbols on equipment hazardous energy circuits
heatsink
hot surface
HP
contact information, 23 technical support requirements, 23
I improper airflow
IPMI card
L
LED indicators
M
Memory module
memory modules
guidelines for installation, 40
O onboard controllers
LAN, 77 memory controller, 77 storage controller, 77
P
PCIe bracket
PCIe card
PCIe riser card
physical dimensions
Power blank
Power Cage
Power supply
Power supply cage
power supply unit. See PSU
Power/system health LED indicator, 59
Power-On Self Test
POST related troubleshooting, 76
processor
Processor heatsink
processor socket
Processors
PSU
R
Rail kit left
Rail kit right
S server dimensions
server warnings and cautions, 25
system battery
system board
System board
System board
System board
System board
system covers
system fan
system LEDs. See status LEDs system structure
System Unit
Index 82
T
top cover
Top cover
W warnings
Index 83
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