BT 210 User guide

BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971

BT Freestyle 210

User Guide

Section


Welcome…

to your BT Freestyle 210

Digital Cordless Telephone

• Digital call clarity with up to 300m range outdoors and up to

50m indoors (in ideal conditions).

• Directory – lets you store up to 50 names and numbers for easy dialling.

• Caller Display - lets you see who’s calling and your phone stores details of the last 20 callers in a Calls list.

1

• Use the handsfree facility to talk to callers without holding the handset.

• Whilst on a call use the secrecy feature to talk to someone in the same room without your caller hearing you.

1 Requires subscription to a Caller Display service.

A quarterly fee may be payable


Section

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your

BT Freestyle 210, contact the Helpline on 0870 240 3962 or email [email protected]

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

Hearing aid?

Please note that the BT Freestyle 210 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Got everything?

• BT Freestyle 210 handset

• BT Freestyle 210 base

• 2 x NiMH AAA rechargeable batteries (already fitted)

• Mains power adaptor

• Telephone line cord

If you have purchased a BT

Freestyle 210 multiple pack you will also have the following for each additional handset:

• BT Freestyle 210 handset

• BT Freestyle 210 charger

• 2 x AAA NiMH rechargeable batteries (already fitted)

• Mains power adaptor

(for the charger)


In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set the day and time . . . . . . . . . . . . . . . . . . . 8

To change the time or date format . . . . . . . . 9

Setting up the charger. . . . . . . . . . . . . . . . . . 10

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 12

Handset display icons . . . . . . . . . . . . . . . . . . 13

Base and Charger . . . . . . . . . . . . . . . . . . . . . . 14

Navigating the menus . . . . . . . . . . . . . . . . . . 15

Handset menu map . . . . . . . . . . . . . . . . . . . . 16

Menu navigation . . . . . . . . . . . . . . . . . . . . . . 16

Using the phone

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 17

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17

Earpiece volume. . . . . . . . . . . . . . . . . . . . . . . 18

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Make a call in handsfree . . . . . . . . . . . . . . . . 18

Answer a call in handsfree. . . . . . . . . . . . . . . 19

Switch to handsfree during a call . . . . . . . . . 19

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

To copy a redial number to the directory . . . 20

To delete a number from the redial list. . . . . 21

To delete the entire redial list . . . . . . . . . . . . 21

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Ringer volume on/off . . . . . . . . . . . . . . . . . . 22

Find the handset(s) . . . . . . . . . . . . . . . . . . . . 22

Making internal calls . . . . . . . . . . . . . . . . . . . 23

Receiving internal calls . . . . . . . . . . . . . . . . . 23

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24

3-Way conference calls . . . . . . . . . . . . . . . . . 24

Switching a handset off . . . . . . . . . . . . . . . . . 25

Directory

Store a number . . . . . . . . . . . . . . . . . . . . . . . 26

Entering names . . . . . . . . . . . . . . . . . . . . . . . 26

Dial/view a number . . . . . . . . . . . . . . . . . . . . 27

Edit a directory entry . . . . . . . . . . . . . . . . . . . 27

Delete a directory entry. . . . . . . . . . . . . . . . . 28

Delete directory . . . . . . . . . . . . . . . . . . . . . . . 28

SMS text messages

Subscribe to the SMS service . . . . . . . . . . . . 29

Cost of the fixed line service . . . . . . . . . . . . . 29

Send/save text messages. . . . . . . . . . . . . . . . 30

Receiving and reading text messages. . . . . . 31

Reply to a text message. . . . . . . . . . . . . . . . . 31

Delete a text message . . . . . . . . . . . . . . . . . . 32

If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]


In this guide

Delete a list. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call the sender’s phone number . . . . . . . . . . 32

Send/edit/delete text messages in the outbox . . . . . . . . . . . . . . . . . . . . . . . . . 33

Message alert beep on/off . . . . . . . . . . . . . . 34

SMS Service Centre numbers. . . . . . . . . . . . . 34

Adding or changing

SMS Service Centre numbers. . . . . . . . . . . . . 35

Select a Send Service Centre number . . . . . . 35

Handset settings

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 36

Handset tones on/off. . . . . . . . . . . . . . . . . . . 37

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 38

Registering handsets . . . . . . . . . . . . . . . . . . . 38

De-registering a handset. . . . . . . . . . . . . . . . 39

Restore default settings. . . . . . . . . . . . . . . . . 40

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Base settings

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 41

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 41

Change PIN code . . . . . . . . . . . . . . . . . . . . . . 41

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Restore default settings. . . . . . . . . . . . . . . . . 43

PBX access . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

View/dial a number . . . . . . . . . . . . . . . . . . . . 45

To copy a Calls list number to the directory . 46

Delete a number. . . . . . . . . . . . . . . . . . . . . . . 46

Delete the entire Calls list . . . . . . . . . . . . . . . 47

BT Calling Features

BT Directory Enquiries . . . . . . . . . . . . . . . . . . 48

BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 49

Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 49

Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 50

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 50

Add/edit a service . . . . . . . . . . . . . . . . . . . . . 50

Delete a service . . . . . . . . . . . . . . . . . . . . . . . 51

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Product disposal instructions . . . . . . . . . . . . 55

Connecting to a switchboard. . . . . . . . . . . . . 55

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55


5


6

Getting started

WARNING

Do not place your BT Freestyle 210 in the bathroom or other humid areas.

Handset range

The BT Freestyle 210 has a range of

300 metres outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset screen indicates when you are in range.

When you are out of range, the symbol flashes, and the screen displays

Searching. You should move closer to the base if this happens to ensure the full functionality of your phone.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Location

You need to place your BT Freestyle 210 base within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Freestyle 210 works by sending radio signals between the handset and base.

The strength of the signal depends on where you site the base.

Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the power socket on the back of the base. Plug the other end into the mains socket and switch on.

Mains power cable



Getting started

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for at least 16 hours.

The main handset is pre-registered to the base as –1–

(Handset 1). This is shown on the display. When the handset is fully charged the display shows the symbol.

4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall socket.

Telephone line cord

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

Battery low warning

If the using it.

symbol is flashing, you will need to recharge your handset before

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

IMPORTANT

Only use the power supply and telephone line cord supplied with your

BT Freestyle 210 otherwise the telephone may not work.

7



8 Getting started

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Freestyle

Helpline 0870 240 3962.

Batteries and handset may become warm during charging. This is normal.

If you have more than one handset registered to your base, you only need to set the date and time on one handset and the other handsets will be automatically updated.

Set the day and time

1. Press

Menu to open the main menu.

2. Press or until the display shows

Date/Time and

3.

Set date/time is displayed, press

Menu

.

4. The current year setting is displayed, enter the last 2 digits of the year (e.g. press 0 then 6

MNO for 2006) and press

Menu

.

5. Enter 2 digits for the date and 2 for the month (e.g. for 5th

August, press

0 5

JKL 0 8

TUV

) and press

Menu

.

6. Enter 2 digits for the hour and 2 for the minute (e.g. for

10.54pm, press 1 0 5

JKL

4

GHI

) and press

Menu

.

Saved is displayed.

7. Press and hold

Clr to return to standby.



Getting started 9

To change the time or date format

1. Press



Date/Time and

Time format or

Date format is displayed, as required.

4. Press

Menu and choose between 24hr/12hr or dd.mm/mm.dd

as appropriate.

5. Press

Menu to confirm and press and hold to standby.

Clr to return

Your BT Freestyle 210 is now ready for use.



10 Getting started

Under no circumstances use nonrechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

Helpline

If you are having any difficulties setting up or using your BT Freestyle

210, please call the BT Freestyle

Helpline on 0870 240 3962 or email [email protected]

BT Freestyle 210 multiple pack owners only

Location

You need to place your BT Freestyle 210 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains wall socket and switch the power on.

Mains power cable



Getting started 11

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least

16 hours.

Your BT Freestyle 210 multiple pack is now ready for use.



12

Getting to know your phone

Handset buttons

BT button

Press to access the BT Calling features services list, page 48.

Up

From standby, press to display the

Calls list, page 45.

Use to scroll up through a menu or list.

During a call, press to adjust the earpiece volume, page 18.

Clr

Press to go back to previous display.

Press and hold to return to standby.

Used to delete digits and to switch

Secrecy on and off, page 19.

Handsfree

Press to activate handsfree

(loudspeaker) mode, page 18.

Talk

Press to make and receive phone calls.

Down/Directory

Press to access the directory, page 26.

Use to scroll down through a menu or list.

During a call, press to adjust the earpiece volume, page 18.

Clr Menu

R

1

4

GHI

7

PQRS

2

ABC

5

JKL

8

TUV

0

3

DEF

6

MNO

9

WXYZ

Display

With orange backlight.

Menu

Used to access the main menu, select sub-menus and confirm changes.

Recall

Used when connected to a switchboard/PBX page 55 and with some BT Calling Features, page 48.

End call

Press to end the call in progress.

Use to return to standby.

0

Press and hold to insert a pause in a number. page 27.

#/Keypad lock

Press and hold to lock/unlock the keypad, page 22.

*

Press and hold to switch the ringer on/off, page 22.



Getting to know your phone 13

Handset display icons

These are the symbols you will see on your handset’s display.

UP/DOWN

When scrolling through the menu

ANTENNA

Steady when in range.

Flashing when out of range.

HANDSET

Handset in use Incoming call

HANDSFREE

Handsfree on

CROSSED BELL

Ring volume off

MUTE

Secrecy on

KEY

Keypad lock on

BATTERY

Battery empty

Battery low

Battery half full

Battery full


14 Getting to know your phone

Base


Find

Press to page/locate a handset, see page 22.

Charger

(For multiple pack users only)



Getting to know your phone 15

Navigating the menus

Your BT Freestyle 210 handset features an easy to use menu system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press

Menu to open the main menu and select the function you want by pressing the or button.

For example, to change the ringer melody:

1. Press


2. Press or until the display shows and press

Menu

.

Setup h/set

3.

Ring melody is displayed, press

Menu to select. The current melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press

Menu to save. You hear a confirmation tone and is displayed.

Saved

6. Press and hold



16 Getting to know your phone

Handset menu map


SMS messages

Write message

Directory

New

Details

Inbox

Edit

Outbox

Delete entry

SMS settings

Delete list

Redial

Details

Calls List

Details

Save number Save number

Internal

Delete entry

Delete list

Delete entry

Delete list

Switch off Setup h/set

Ring melody

Ring volume

Tones

Handset name

Reset

Setup base

Ring melody

Ring volume

Change PIN

Dial mode

Access code

Reset

Date/Time

Set date/ time

Time format

Date format

Menu navigation

Press or to scroll through the menu options.

Press

Menu to select an option.

Press

Clr to go back to the previous display screen.

Press and hold

Clr to return to the standby display screen.



Using the phone

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on the display before you dial out.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Call timer

Your handset automatically displays the duration of every external call.

The call time will remain on the display until 2 seconds after the call has ended.

Press Clr to delete an incorrect digit.

Receiving calls

When you receive an incoming call, the telephone will ring and the icon will flash.

1. If the handset is not in the base/charger, press answer the call.

Or

If the handset is on the base/charger, lift the handset to answer the call.

or to

If you have subscribed to a Caller

Display service, your caller’s number will also be shown. If the number is withheld the display will show

Withheld

. If an exact number match is found in the Directory, the name will be displayed instead of the number.

See page 45 for more information.

Internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.


17


18 Using the phone

The earpiece volume can only be changed when you are on a call.

Earpiece volume

During a call:

To increase the volume

Press .

To decrease the volume

Press .

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press

3. Press to toggle between handsfree and the handset.

to end the call.



Using the phone 19

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press

3. Press to toggle between Handsfree and the handset.

to end the call.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Press

Clr

. The display shows the symbol and your caller cannot hear you.

2. Press

Clr again to return to your caller.

Range Indicator

The icon on the display indicates when you are in range of the base.

If Searching is displayed, you are out of range and will need to move closer to the base.



20 Using the phone

If a redial number is stored in the

Directory, the caller’s name will be displayed instead of the number.

If there are no redial numbers stored,

Empty will be displayed.

If you dial the same number on more than one occasion, only the most recent call details will be stored, any previous occurrence will be deleted.

Redial

Your BT Freestyle 210 stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to

20 digits long.

1. Press

Menu

, to open the main menu.

2. Press or until the display shows display the redial list.

Redial

, press to

3. Press

4. Press or or to select any of the last 10 numbers called.

to dial the number displayed.

To copy a redial number to the directory

1. Press

Menu



Redial

, press to

3. Press

Menu or to select.

to display the number you want and press

For help with entering names see page 26.

Save number and press

Menu to select.

5.

Name is displayed. Enter a name using the keypad and press

Menu to confirm.

6.

Saved is displayed. Press and hold standby mode.

Clr to return to



Using the phone 21

To delete a number from the redial list

1. Press

Menu



Redial

, press to

3. Press

Menu or to display the number you want and press to select.

4. Press select.

6.

Delete entry

Deleted is displayed. Press and hold standby mode.

Clr and press

5.

Delete?

is displayed, press

Menu again to confirm. to return to

Menu to

To delete the entire redial list

1. Press

Menu



Redial

, press to

3. With any of the redial numbers displayed, press

Menu

.

Delete list and press

Menu to select.

5.

Delete list?

is displayed, press

Menu again to confirm.

6.

Deleted is displayed. Press

Clr to return to standby mode.



22 Using the phone

When the keypad is locked incoming calls can still be answered. Once the call has ended, the keypad lock is reactivated.

IMPORTANT

Emergency calls CAN be made when the keypad lock is on.

You cannot answer the ringing as you would a call.

Stopping the ring at a handset stops the ring at that handset only.

Keypad lock

You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around.

icon 1. Press and hold is displayed.

for 1.5 seconds until the

2. To unlock the keypad, press and hold again.

Ringer volume on/off

1. Press and hold or off. for 1.5 seconds to switch the ringer on

If you switch the ringer off, the icon will be displayed.

Find the handset(s)

You can alert handset users that they are wanted or locate a missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base again or press stop the handset ring.

on the handset to



Using the phone 23

Making internal calls

If you purchased a BT Freestyle 210 multi-pack, you can make internal calls between handsets.

1. Press

Menu then or until the display shows

Internal

.

2. Press

Menu and enter the number of the handset you want to call. The other handset will ring and display your handset number to let the handset user know who is calling. When the other handset answers hold your conversation as normal.

3. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

1. Press or to answer the call,



24 Using the phone

Transferring calls

If using a BT Freestyle 210 multi-pack, you can transfer an external call to the other handset.

1. During an external call, press

Menu

, the external caller will be put on hold.

2. Press

Menu or to confirm.

until the display shows

Internal and press

3. Enter the number of the handset you want to call. The other handset will ring and display your handset number to let the handset user know who is calling.

4. When the other handset answers, press the call.

to transfer

To put an external call on hold during a conference, press be displayed. Press

Menu

Menu

Int/Ext call will to confirm.

To take the external caller off hold, press

Menu

. Conference will be displayed, press

Menu to confirm.

3-Way conference calls

If using a BT Freestyle 210 multi-pack, you can hold a 3-way conference call with an external caller and the other internal handset.

1. During an external call, press

Menu then or the display shows

Internal

. Press to until

2. Enter the number of the other handset you wish to join the call. The other handset will ring.

3. The other handset answers the call by pressing .



Using the phone 25

4. Press

Menu

, the display shows

Conference

. Press to confirm. The external call, and the two internal handsets are all connected to the conference.

5. Any caller can leave the conference by pressing .

Switching a handset off

1. Press

Menu then or until the display shows

Switch off

.

2. Press

Menu and the display shows

Switch off?

, pressing again will confirm and the handset will turn off.

Menu

To turn your handset back on just press the button



26

Directory

If there are no stored entries, Empty will be displayed.

If you try to store a new entry and the directory is full, you will hear an error tone and Full will be displayed.

Press

Clr to delete an incorrect digit.

Writing tips

If you make a mistake, press

Clr delete the last character or digit.

to

Press 1 repeatedly to enter the following: SPACE ? £ $ % & < >

Press repeatedly to enter the following symbols: . , ? ! 0 + -

: ‘ “

0

Press repeatedly to enter the following symbols: # * @ \ / _ ( )

= §

Press to toggle between lower and upper case.

If the next letter is on the same button that you have just pressed, wait until the cursor moves to the right before trying to enter it.

Store a number

1. Press to open the directory. The first entry is displayed.

New is displayed, press

Menu again to select.

3.

Number is displayed, enter the number for the entry using the keypad and press

Menu to store.

4.

Name is displayed, enter a name for the entry using the

5.

You can store up to 50 numbers in the directory of each of your BT Freestyle 210 handsets for quick and easy dialling.

Numbers can be up to 20 digits long. Directory entries are stored alphabetically.

Saved is displayed. Press and hold


Entering names

Use the keypad to enter the letters shown on the buttons, e.g.

to store TOM:

1. Press 8

TUV once to enter T.

2. Press 6

MNO three times to enter O.

3. Press

6

MNO once to enter M.



Dial/view a number


2. Press you want.

or to scroll through the directory to the entry

Or, search alphabetically, using the keypad to enter the first letter of the name you want, then scroll to the exact entry using the and buttons.

3. To dial press or to view press

Menu

, then to display

Display and to

4. The selected entry will be displayed ready to be dialled out.

Directory 27

Insert a pause in a number

You may need to do this if you are connected to a switchboard. When entering a number, usually after entering the switchboard access code

(e.g. 9) press and hold 0 until P appears in the display.

Searching for a name

Example: To search for Oliver, press 6 three times to display the first entry beginning with O, then use and to scroll to Oliver.

Edit a directory entry


2. Press you want.


Menu to select.

Edit and press

Menu again

4. The stored number is displayed followed by a flashing cursor.

Edit the number using

Clr to delete incorrect digits and enter new ones using the keypad, then press

Menu

.



28 Directory

See page 26 for help with entering names.

If you have purchased a BT Freestyle

210 multiple pack, entries are only deleted on the handset you are using.

5. The name is displayed followed by a flashing cursor. Edit the name using

Clr to delete incorrect characters and enter new ones using the keypad, then press

Menu to save.

6.



Delete a directory entry


2. Press you want.


Delete entry and press

Menu to select.

4.

Delete?

is displayed. Press to

5.

Deleted is displayed. Press and hold


Delete directory



Menu to select.

3.

Delete list?

is displayed. Press

Menu to confirm.

4.





SMS text messages

Welcome to the BT SMS Service on your BT Freestyle 210.

The service is provided by BT.

Your BT Freestyle 210 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK.

The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: www.bt.com/terms/tor.htm

Subscribe to the SMS service

When you send your first SMS text message from your

BT Freestyle 210 you will automatically be registered for the service.

On receipt of your first SMS through the service, the system will send you a welcome SMS message back.

You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.

SMS stands for Short Messaging Service

IMPORTANT

You must subscribe to your Network

Provider’s Caller Display service so that you can use SMS text messaging.

A quarterly fee may be payable, please contact your network provider for more details.

When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect.

You may also send messages to landline phones that are NOT SMS compatible.

Messages to non-compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message deliver, abbreviations etc should be used sparingly.

Cost of the fixed line service

There is no subscription charge (other than the subscription to

Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (prices depend upon your current call package).


29


30 SMS text messages

Entering text

Use the keypad to enter characters.

When you press a button on the keypad, the characters available are shown at the bottom of the display.

Press the button repeatedly to move through the characters shown.

For example, press

Press

8

TUV

2

ABC twice to enter b.

once to enter t.

If the next character you want to enter is on the same button, wait for the cursor to move right.

Writing tips

Press 1 to enter a space.

Press to switch between upper and lower case letters and numbers.

Use , and to punctuation characters.

If you have more than one handset, all handsets use the same inbox and outbox.

Your BT Freestyle 210 can only hold ten messages, in the

Inbox, Outbox or a combination of both. When full the display will show

SMS mem. full.

No more messages can be received until you delete old messages, see Delete a text message or Delete a list (page 32).

Send/save text messages

1. Press

Menu

,

SMS messages will be displayed, press

Menu

.

2.

Write message is displayed. Press

Menu

.

3. The display shows

Enter message

. Begin typing your message using the keypad. When you have finished press

Menu

.

4. The display shows

Number:

.Enter the phone number you want to send the message to. Alternatively:

Press

Menu redial list.

to send to a number in the directory, calls list or

5. Press

Menu and then press or to scroll to

Send to to send the message or

Save message to save the message.

The display will show

Send message followed by

Msg transfer or

Saved as appropriate.



SMS text messages 31

Receiving and reading text messages

When you receive new text messages, you will hear the message alert beep and the display will show

New SMS msg

.


Menu

.

Inbox and press

Menu

.

3. Scroll or , if required, to the message you want to read first and press

Menu

.

4. Press

Clr to return to the inbox.

Reply to a text message

1. When reading a text message, press

Menu

.

2.

Reply is highlighted. Press

Menu

.

3. To use the sender’s message in your reply, press

Menu

.

Or, press

Clr to start with a blank message.

4. Enter your message and press

Menu

.

5. The sender's number will be displayed, press

Menu to accept

Send message and press .

If you include the sender’s message, the text will be inserted at the beginning of your message. You can then edit it as normal.




Delete a text message


Menu

.

3. Scroll

Inbox or

Outbox and press

Menu

.

or to the message you want to delete and

Delete entry and press .

5. Press

Menu to confirm or

Clr to cancel.

Delete a list


Menu

.

Inbox or

Outbox and press

Menu

.

Menu

4. Press

Menu to confirm or

Clr

Delete list

, press .

to cancel.

Call the sender’s phone number

2. Scroll

3. Scroll


Menu

.

to

Inbox and press .

or to the message you want and press

Menu

.

Call number and press

Menu

.

5. The number is displayed and dialled.



Send/edit/delete text messages in the outbox


Menu

.

2. Scroll to

Outbox and press

Menu

.

3. Scroll

4. Press

Menu or to read the message or press choose from: to the message you want and press

Menu

.

or to

Send to

Press or

Menu to view the phone number, then either

Menu

, to send to or

Clr to edit.

Edit

Press

Clr to accept.

to edit the message and phone number or

Menu

Delete entry

Press

Menu

, then

Menu to confirm or

Clr to cancel.

Delete list

Press

Menu

, then

Menu to confirm or

Clr to cancel.


Messages in the outbox are labelled according to their status. For example,

Saved msg indicates a saved message or

Msg failed which indicates a message that failed to be sent.

Press to exit the menu and return to standby at any time.




Message alert beep on/off

When you have new messages, your handset will beep.

The default setting is on. You can switch the setting off.

2. Scroll

3. Scroll


Menu

.

to

SMS settings and press

Menu

.

to

New msg alert and press .

5. Press and hold

Clr

On or

Off

. Press .

to return to standby mode.

SMS Service Centre numbers

To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre.

If you accidentally delete the Send or Receive SMS Service

Centre numbers you will need to re-enter them in order for your SMS Service to work.

The Send SMS Service number is: 1470P17094009.

The Receive SMS Service number is: 0800587529.




Adding or changing SMS Service Centre numbers

Your BT Freestyle 210 is pre-set to send using Service Centre 1 and receive using Service Centre 2.


Menu

.

SMS settings and press

Menu

.

3.

Svce centres is highlighted. Press

Menu

.

4. Scroll or to select the centre you want and press

Menu

.

5. Enter the service centre number you want and press

Menu

.

6. Press and hold


Select a Send Service Centre number

If you have entered additional Service Centre numbers, you can choose which send Service centre you want to use.

Your BT Freestyle 210 is pre-set to send using Service Centre 1 and receive using Service Centre 2.

2. Scroll


Menu

.

to

SMS settings and press .

Send service

. Press .

4. Scroll or

5. Press and hold

Clr to the centre you want and press

Menu

.

to return to standby mode.



36

Handset settings

Ringer melody

There are 6 different ringer melodies to choose from.

1. Press



Setup h/set and

3.

Ring melody is displayed, press

Menu to select. The current melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press

Menu to save. You hear a confirmation tone and is displayed.

Saved

6. Press and hold


To turn the handset ringer off, see page 22.

Ringer volume

There are 5 different ringer volume levels to choose from.

1. Press Menu to open the main menu.


Setup h/set and

Ring volume is displayed, press Menu to select. The selected ringer melody is played at the current volume for 5 seconds.

4. Press or to select your preferred volume.



Handset settings 37

5. Press

Menu to save. You hear a confirmation tone and

Saved is displayed.

6. Press and hold


Handset tones on/off

Your BT Freestyle 210 has a series of tones designed to alert you to certain situations. A tone will sound: when the battery is low; when you move out of range of the base and there is no coverage; to confirm each button press (key beeps). You can switch the handset tones on or off.

1. Press


2. Press press

Menu

.

or until the display shows

Setup h/set and

Tones is displayed, press to

4. Press to select.

or to select the tone you want and press

Menu

5. Press to confirm.

or to display either

On or

Off and press

Menu

6. You hear a confirmation tone and

Saved is displayed.

7. Press and hold




38 Handset settings

Handset name

You can give each handset a name up to a maximum of 11 characters, for example “Kitchen”. It will still display its number.

1. Press


2. Pres s or and press

Menu

.


Setup h/set

3. Press to select.

or

4. Press

Clr until

Handset name is displayed, press

Menu to delete characters and use the keypad to enter the

Menu

Your BT Freestyle 210 is not GAP compatible and registration is therefore generally limited to other

BT Freestyle 210 or 250 handsets.

The Registration and De-registration menu's are therefore "hidden" and can only be accessed after entering the code .

Registering handsets

If you have purchased a Twin, Trio or Quad, the handsets in these packs are already pre-registered to the main base.

1. Press

Menu and enter using the keypad.

2.

Registration is displayed, press

Menu

.

3.

Register is displayed, press

Menu and

Enter PIN will be displayed.

4. Enter the base PIN (original setting 0000) and press Menu .

5. The handset will display

Searching

, press and hold the button on the base until you receive a confirmation tone.



Handset settings 39

6. The handset will temporarily display

Registered then will display

Handset and will be automatically assigned the next handset number.

De-registering a handset

You can de-register any handset from a base using any of the handsets that are registered to it.

1. Press

Menu and enter using the keypad.

2.

Registration is displayed, press

Menu

.

Deregister is displayed, press

Menu and

Enter PIN will be displayed.

4. Enter the base PIN (original setting 0000) and press

Menu

.

5. Use or to display the handset number you wish to de-register, then press

Menu

.

6.

Deregister?

will be displayed, press




40 Handset settings

Restore default settings

You can reset your BT Freestyle 210 handset to its default

(original) settings.

1. Press


2. Press or and press

Menu

.


Setup h/set

3. Press

Reset is displayed and press

Menu

.

4.

Reset?

is displayed. Press

Menu

.

Saved is displayed.

Language

You can change the default language used by your BT

Freestyle 210 from English to German or Turkish.

1. Press


2. Press or and press

Menu

.


Setup h/set

Language is displayed and press

Menu

.

4. Scroll

Menu or to choose the default language and press to confirm.

5. Press and hold




Base settings

Ringer volume

Menu Setup base and press

Menu

.

Ringer volume and press

Menu

.

3. Scroll or

4. Press and hold

Clr to the volume level then press

Menu

.

to return to standby.

Ringer melody

1. Press

Menu

, scroll or to

Setup base and press

Menu

.

2.

Ring melody is highlighted, press

Menu

.

3. Scroll or

4. Press

Clr to the melody you want and press to return to standby.

Menu

.

There are 5 volume levels.

There are 5 base ringer melodies.

You will hear a sample as each melody is highlighted.

Change PIN code

Your System PIN can help prevent unauthorised users from changing the settings on your phone.

1. Press


2. Press press

Menu

.

or until the display shows

Setup base and

Change PIN is displayed, press

Menu to select.

Enter PIN is displayed.

The default PIN setting is 0000.

If you change your PIN, keep a note of the new number by writing it in the space provided on page 56.

If you enter the wrong PIN code

Wrong PIN will be displayed.


41


42 Base settings

4. Enter the existing PIN code using the keypad and press

Menu

.

New PIN is displayed.

5. Enter a new 4 digit PIN code using the keypad and press

Menu

.

Repeat PIN is displayed.

6. Re-enter the new PIN code and press

Menu

.

Saved is displayed.

7. Press and hold


Tone is the default setting for the UK.

You should only have to change this if connected to a switchboard that requires Pulse dialling.

Dial mode

Your BT Freestyle 210 is pre-set to tone dialling (DTMF).

You can set the dial mode to pulse dialling if your switchboard requires.

1. Press



Setup base and

3. Press

Menu or to select.

5. Press and hold

Clr until the display shows

Dial mode and press

4. Press

Menu or to display either

DTMF or

Pulse and press

. You hear a confirmation tone and

Saved is displayed.

to return to standby.



Restore default settings

You can reset your BT Freestyle 210 base to its default

(original) settings.

1. Press



Setup base and

3. Press

Reset is displayed, press

Menu to select.

4.

Enter PIN is displayed. Enter the 4 digit PIN code using the keypad and press

Menu

.

5.

Reset?

is displayed. Press

Menu to confirm,

Saved is displayed.

6. Press and hold


Base settings 43


44 Base settings


PBX access

If your switchboard requires a pause after the access code for an outside line, you can program your BT Freestyle 210 to automatically enter the pause. All the numbers in your directory or entered into the keypad will need to prefixed with the access code, e.g. 901977592222.

Menu Setup base and press .

Access code and press

Menu

.

3. Enter the access number and press

Menu

.

4. Press




Caller Display

Caller Display

If you subscribe to Caller Display, you can see your caller’s number (provided it is not withheld) on your handset display before you answer the call.

If you have stored a name for the calling number in your handset directory, the name will be displayed instead.

Calls list

When a call is not answered, the display shows

New calls and your caller’s telephone number will be stored in the Calls list.

The Calls list holds up to 10 missed calls.

When the Calls list is full, the oldest call will be replaced by a new call, the most recent call will always be at the top of the list. If a caller rings again their number will move to the top of the list.

IMPORTANT

To use Caller Display you must first subscribe to your network provider’s Caller Display service.

A quarterly fee may be payable.

For more information on BT Calling

Features, call BT free on

0800 800 150.

If the caller has withheld their number the display shows Withheld.

If a call is received from an international number

INTERNATIONA is displayed.

View/dial a number

1. Press

Menu


Calls list and press

Menu to select.

3. The most recent missed call is displayed. Press or to scroll through the

Calls list

.

4. Press or to dial the number displayed.


45


46 Caller Display

Instead of accessing the Calls list via the menu, you can press from standby.

If a number is stored in the Directory, the caller’s name will be displayed instead of the number.

If there are no Calls list numbers stored, Empty will be displayed.

To copy a Calls list number to the directory

1. Press

Menu



Menu to select.

The most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry you want and press

Menu to select.

4. Press

Menu to select.

Save number and press

5.

Name is displayed. Enter a name using the keypad and press

Menu to confirm.

6.



Delete a number

1. Press

Menu


Calls list and press to

The most recent missed call is displayed.

3. Press or want and press to scroll through the Calls list to the entry you

Menu to select.

4. Press to select.

or to display

Delete entry and press

Menu



5.

Delete?

is displayed, press


6.



Delete the entire Calls list

1. Press

Menu


2. Press to display


Menu

, press to select. The most recent missed call is displayed.

Menu

3. Press to select.

or to display


Menu

4.

Delete list?

is displayed, press


5.

Deleted is displayed, then

Empty

. Press and hold


Caller Display 47



48

BT Calling Features

By pressing the button on the handset your

BT Freestyle 210 gives you easy access to a range of pre-stored BT Calling Features.

These are:

Helpdesk.

Divert on.

Check divert.

Call wait off.

Dir. enquiries.

Divert off.

Call wait on.

Chk call wait.

The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

If you prefer, you can delete the pre-stored entries and replace them with your own numbers.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]

BT Directory enquiries

Dir enquiries is displayed. Press or .

BT Helpdesk

1. Press , then scroll to

Helpdesk

, then or .

The BT Helpdesk will be automatically dialled.

Call Divert On

Divert all incoming calls to another number of your choice.

1. Press then scroll to

Divert on and press or .

2. Follow the spoken instructions.



BT Calling Features 49

Call Divert Off

Divert off and press or .

2. Listen for confirmation of your instructions.

Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT

Calling Features User Guide supplied when you subscribe to the services of your choice.

Check Divert

Check divert and press or .

2. Listen to hear the status of your Call Divert.

Call Waiting On

Call Waiting lets you know if another person is trying to contact you whilst on a call. If a second caller rings you will hear a beep in the handset. Pressing the

R button allows you to switch between callers.

Call wait on and press or .


For this feature to work you must subscribe to a Call Waiting service from your network provider. A quarterly fee is payable.



50 BT Calling Features

Call Waiting Off

Call wait off and press or .


Check Call Waiting

1. Press or .

then scroll to

Chk call wait and press

2. Listen to hear the status of your Call Waiting.

For help with entering names, see page 26.

Add/edit a service

1. Press then scroll to the service you want to edit or to display Empty and press

Menu

.

Edit and press

Menu

. If there is a previously stored number, this will be displayed.

3. If necessary edit the number, pressing

Clr to delete any existing digits, then enter the new service number using the keypad and press

Menu

. If there is a previously stored name, this will be displayed.

4. If necessary edit the name, pressing

Clr to delete any existing characters, then enter the new service name using the keypad and press

Menu

.



BT Calling Features 51

5.



Delete a service

1. Press then scroll to the service you want and

2. Scroll to display

Delete

Delete?

is displayed.

and press

Menu

.

Deleted is displayed. After 2 seconds the display shows

Empty

.

4. Press and hold


If you are not connected to the BT network, some of these services may not be available. Please contact your

Network Provider.

If you experience any problems, please call the Helpline on

0870 240 3962 or email [email protected]



52

Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]

Handset not registering?

• Is

Searching displayed on the handset?

• Check that the base is plugged into the mains power and switched on.

• Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number

• Try entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the BT Freestyle

Helpline on 0870 240 3962 or email [email protected]

No display

• Check that the handset batteries are charged and correctly fitted. If necessary, replace the batteries.

Nothing happens when you press any button

• Is the symbol displayed? If so, the key lock is on, press and hold for 1.5

seconds to unlock the keypad.

No connection between handset and base

• You may be out of range, is the symbol flashing? If so, move closer to the base.

Handset is not charging properly

• Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is shown filling up.

• Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring

• Check that the batteries are inserted correctly.

• Check that the handset ringer has not been switched off, see page 22.



Your caller cannot hear you

• Is the symbol displayed? If so, secrecy is switched on. Press the

Clr button to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

• Caller has to allow their number to be sent.

It has been withheld or is unavailable.

Help 53



54

General information

IMPORTANT

The BT Freestyle 210 digital cordless telephone is not designed for making emergency telephone calls when the power fails.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

• It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Safety

• Only use the power supply supplied with your BT

Freestyle 210. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

• Only use the telephone line cord supplied with your

BT Freestyle 210, otherwise your telephone may not work correctly.

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product.

Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• For the handset, use only AAA Nickel Metal Hydride

(NiMH) rechargeable batteries with a minimum capacity of 600mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing.

• If the keylock is switched on, it is only possible to make calls to emergency numbers (999/112).

• Do not open the handset (except to replace the handset batteries). This could expose you to high voltages or other risks.

• Radio signals transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• The BT Freestyle 210 handset may become warm when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

• Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.



Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment

(WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes.

For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

General information

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider.

Dialling mode

Your BT Freestyle 210 is set to DTMF (Tone) dialling.

Some switchboards may require

Pulse dialling. To change the dialling mode, see Dial mode page 42.

Recall (R)

Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those services available via your network provider.

Guarantee

Your BT Freestyle 210 is guaranteed for a period of

12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 210, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

55



56 General information

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the

Help section beginning on page 52 or contact the Helpdesk on 0870 240 3962 or email [email protected] for assistance. In the unlikely event of a defect occurring, please follow the

Helpdesk’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 204 5029 or a local qualified repairer.

Returning your product

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries.

Please note that we cannot take responsibility for goods damaged in transit. Please obtain and keep proof of posting from the Post Office or other carrier.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

[

Enter your base PIN here:

/ /

(See page 41 for more information)

/ ]



Technical information

How many telephones can I have?

All items of equipment have a Ringer Equivalence

Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Freestyle 210 has a total REN of 1, i.e. for a base and up to 4 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

• Only use approved power supply, item code 030648.

• Only use approved AAA NiMH rechargeable batteries.

Additional handsets

The BT Freestyle 210 is NOT GAP compatible.

General information 57

R&TTE Directive

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and

Telecommunications Terminal Equipment Directive

(1999/5/EC).

If you would like a copy of the Declaration of Conformity please visit: [email protected]



Offices worldwide

The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2007.

Registered Office: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

Designed and produced by The Art & Design Partnership Ltd.

Printed in China

BT Freestyle 210 (01/07) Issue 2 Ed 1

BT 210 User guide

BT Freestyle 210

User Guide

Welcome…

to your BT Freestyle 210

Digital Cordless Telephone

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

In this guide

Getting started

BT Freestyle 210 multiple pack owners only

Getting to know your phone

Using the phone

Directory

SMS text messages

SMS Service Centre numbers

Handset settings

Base settings

Caller Display

BT Calling Features

Help

General information

Safety

Product disposal instructions

Connecting to a switchboard

Guarantee

Technical information

Offices worldwide

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FREESTYLE 6300

BT

FREESTYLE 7150

BT

FREESTYLE 60

British Telecom

28612

British Telecom

Freestyle 310 Twin

British Telecom

032114

BT

CALLER DISPLAY 60

BT

FREESTYLE X200

British Telecom

Freestyle 350 Twin