UNDERCOUNTER DISHWASHER ers. Freezers, Refrigerator-Freezers, Ice Makers, DIshwashers. Bu~ll-In Ovens and Surlace Un~ls. Ranges. Microwave Ovens. Trash Compactors. Room Air Condllmners, Oehumldlf Contents Page Page BEFORE YOU USE YOUR DISHWASHER IMPORTANT SAFETY INSTRUCTIONS, PARTS AND FEATURES FOR BEST RESULTS The Filtering System PROPER LOADING. Top Rack Loading Bottom Rack Loading Silverware Basket Loading ADDING DETERGENT BEFORE STARTING YOUR DISHWASHER STARTING YOUR DISHWASHER 2 2 3 4 4 5 5 6 6 7 8 8 Changing a Setting Selecting a Cycle. HEAT DRY or AIR DRY To Add a Dish After Starting ENERGY SAVING TIPS SPECIAL TIPS COMMON DISHWASHER PROBLEMS IF YOU NEED SERVICE OR ASSISTANCE I, Before Calling for Assistance 2. If You Need Assistance 3. If You Need Service 4. If You Have u Problem 01984 Whirlpool Corporation Before your dishwasher - you It use Is your personal responslblllty and obligation l l l l l l l 8 9 9 9 10 11 12 14 14 14 14 14 to be sure your dlshwasher: Is installed by a qualified installer. Has been installed where it is protected from the elements. Has been installed on a floor strong enough to support its weight. Has been properly connected to electricity, water and drain: Has been properly electrically grounded. Is not used by children or anyone unable to operate it properly. Is properly maintained. See installation instructions for complete information. Parts and features Model DU2900XM :.‘4 RACK BUMPER BOTTOM RACK WATER COLUMN .~$ .T .‘k .; -3 LOWER SPRAY ARM USER GUIDE [Permanent Label) \ ///x SILVERWARE BASKET L\ l-r\,” LL 2 COLOR OPTIONS HEATING ELE/MENT <H Copy your 1. MODEL AND SERIAL NUMBER PLATE [not shown) THE OVERFLOW PROTECTOR is designed to prevent too much water from entering the dishwasher. It is not removable. FILTER SYSTEM (Screen and Removable Pump Guard) Model and Serial Numbers here.. . When you need service or cull with a question, have this information ready: Model Number 1. Complete Model and Serial Numbers(from the plate located as shown). Serial Number 2. Purchase date from sales slip. Copy this information in these spaces. Keep this book, your warranty and S0k.S Slip together in a Purchase Date handy place.There is no warranty registration to return. Proof-of-purchase is all that is required for Service Company in-warranty service. and Telephone Number For Best Results Your dishwasher cleans by spraying a mixture of hot, clean water and detergent against soiled surfaces of dishes. When a cycle is started, the dishwasher fills with water to about the level of the heating element. This water IS pumped through the rotating spray arms, drained through the filtersystem which removes food and soil, and pumped back through the rotating spray arms. Soiled water is pumped out and replaced with clean water during a cyclethe number of times depends on the cycle being used. The self-cleaning filtering system and removable pump guard help eliminate prerinsing by removing food particles from the water. Load dishes so soiled surfaces erful spray from rotating arms. The filtering face pow- system It is not necessary to rinse dishes before putting them into the dishwasher. Just remove large pieces and quantities of food and bones. The flltenng system helps keep food particles out of the wash water. Small particles are flushed away as water is pumped out. Larger particles are trapped in the pump guard. To remove the pump guard for cleaning... 1. Wait at least 20 minutes atter a cycle for the heating element to cool down. 2. Unload and remove the bottom rack. 3. Press the outside wall of the pump guard at the center to release the latch 4. Lift out and rinse clean. To replace the pump guard. 1. Insert pump guard legs (on Inside wall) Into matching openings in filter screen. 2. Press down on outside wall unttl latch snaps into place. 3. Replace bottom rack with rack bumpers in front. Removable Pump Guard Water must be hot 4 Check Water Temperature For best cleaning and drying results, water should 14o’F (60°C). 1. Turn on hot water faucet nearest the dishwasher. until it is as hot as possible. in the stream 2. Hold a candy or meat thermometer to measure the temperature. is too low, have a qualified 3. If the temperature the water heater thermostat setting. be at least Let water run of hot water person raise Proper loading Always load dishes so soiled surfaces are reached by spray from rotating Water must be able to drain off completely for best drying results. Be careful items so spray can reach all surfaces. spray arms. to Separate Top rack loading UP AND GLASS LOAD Place items In the rows between prongs. Placing them over the prongs can lead to breakage. . Be sure lightweight items are held firmly in place. . China, crystal and other delicate items must not touch another item during dishwasher operation. Damage may occur. The top rack is designed for cups, glasses and smaller items. l Place so open ends face down for cleaning and draining. l load glasses in top rack only. Bottom rack is not designed for glasses. Damage may occur. l l Load plastic items only in the top rack. Only plastic items marked “dishwasher safe” are recommended. Plastic items can be melted in the bottom rack. l Items with cooked-on soiled surfaces facrng or dried-on the spray. foods l l Small bowls, pans and other utensils can be placed in the top rack. should be loaded in the bottom rack with Bottom Make sure pot handles and other items do not stop rotation of either the upper or lower spray arm. Spray arms must move freely. Securely place heavily soiled cookware face down in rack. l l rack loading l Place tween plates, prongs Silverware soup bowls, etc. beand facing the spray. basket loading UTENSIL LOAD Load the stlverware basket while it’s in or out of the bottom rack. The loaded basket should be in the right front corner of the bottom rack. NO l Load cookie sheets, cake pans and other large items at sides and back. Loading such items in front may keep water spray from reaching detergent dispenser. NOTE: Do not load glasses, cups or plastic items in the bottom rack. l When lower rack is removed, replace with bumpers in front. YES Load forks and spoons so they don’t nest together. Spray can’t reach nested Items MIX Items In each sectron of the basket with some pointing up and some down. Small items - baby bottle caps, jar lids, etc. - can be put in any section. l 6 Make sure sharp items (knives, forks, skewers, etc.) are put in point down. Make sure long items do not stop the upper spray arm from turning. Adding detergent The kind and amount of dishwasher detergent you use is an important getting your dishes clean, Read this section carefully. Use automatic dlrhwasher detergent only. Other detergents are too mild and much too sudsy to work in the dishwasher. Different brands of dishwasher detergent have different amounts of phosphorus. Phosphorus softens water and helps prevent water spots on dishes. The detergent dispenser The detergent dispenser a cover and one without. has one section with Put detergent in both sections for cycles with two washes. l Put detergent in the covered section only for cycles with one wash. l Push the cover down until it is latched. The cover opens automatically when the main wash starts. Detergent in the open ,section falls into the dishwasher when the door is closed. l I \ kG . .l If water is hard and phosphorus content is low (8.7% or less), you may need to use more detergent or use a brand with a higher phosphorus content (12% or higher). Do not add detergent until you are ready to wash. Fresh, dry detergent is necessary tor best washing results. Store detergent tightly in a cool, dry place. How much detergent part of I I ------I COVER Use covered section for... NORMAL LIGHT Cycle .’ COVER LATCH I Y Use both sections for.. NORMAL HEAVY Cycle to use The amount of detergent to use depends on the hardness of your Water. If too little is used, dishes won’t be clean. However, if too much is used in soft water, glassware wiff begin to etch. Find out your water’s hardness by asking your local water department. water softener company or county extension agent l l l HARD-Fill 1 or both sections to top line if water is 8 or more grains of hardness. MEDIUM - Fill 1 or both sections to middle line if water is 5 to 7 grains hardness. Of SOFT - Fill one or both sections to bottom line if water is 0 to 4 grains hardness. of 7 Option Before starting Switch your dishwasher 1. Spin the Upper Spray Arm to make sure nothing will stop it from turning freely 2. Close and latch the door. Starting Selector 3. Run hot water at sink nearest washer until it is hot. Turn it off. dish- your dishwasher NORMAL HEAVY Cycle... 1. Make sure Cycle Control Knob points to dot marked NORMAL HEAVY. 2. Select option. 3. Without turning it, pull the Cycle Control Knob out to start the Cycle. NORMAL LIGHT Cycle... RINSE & HOLD Cycle... 1. Turn Cycle Control Knob until it stops at dot marked NORMAL LIGHT. 2. Select option. 3. Without turning it, pull the Cycle Control Knob out to start the Cycle. Changing a setting You can change a setting anytime any cycle. 1. Unlatch the doorto stop the cycle. 8 during 1. 2. 3. 4. Select AIR DRY Option only. Unlatch door and open slightly. Pull Cycle Control Knob out. Turn Control Knob clockwise to dot marked RINSE & HOLD. 5. Close and latch the door to start the cycle. 2. With the Cycle Control Knob pulled out, turn clockwise to the cycle you want. 3. Be sure the detergent dispensers are filled properly for the new cycle. 4. Latch the door to start the cycle. Cycle Control Knob Selecting a cycle NORMAL HEAVY Cycle A double wash for normal to heavily soiled loads. (The Energy Guide Label data is based on this cycle.) Cycle time is about 60 minutes. NORMAL LIGHT Cycle For normal, everyday Cycle time is about soiled loads. 55 minutes. RINSE 81 HOLD Cycle For rinsing a few items to be washed one or more days later. Cycle time is a bout 10 minutes. Use AIR DRY only. HEAT DRY or AIR DRY? If the HEAT DRY Option is selected, air in the dishwasher is heated during the “dry” part of the cycle. If the AIR DRY Option is selected, air in the dishwasher is not heated. Using this option helps save energy, but dishes ta ke longer to dry [overnight) and some water spotting may result. To add a dish after starting 1. To be sure the added item is washed and rinsed, make sure the Cycle Control Knob has not passed NORMAL LIGHT. 2. Unlatch the doorto stop the cycle, but don’t open it until the spray arms stop spinning. 3. Open the door and add the dish. Some items [such as plastics] may need towel drying. Open the door long enough for steam to escape. Close the doorto allow the Cycle Control Knob to complete its cycle. 4. Close the door. Do not latch it. Wait 30 seconds for air in the dishwasher to warm up. This helps reduce the amount of moisture that can come from the vent when restarting the cycle. 5. Latch the door. The dishwasher will start from where it stopped. Energy saving tips You can help save energy if you: 1. Wash full loads. Running a half-filled dishwasher uses the same amount of electricity and hot water as a fully loaded machine. 2. Use the NORMAL LIGHT Cycle for normally soiled loads. It uses less hot water and energy than NORMAL HEAVY. 3. Air dry dishes drying cycle. (overnight). 4. load correctly for best washing results. tncorrect loading may cause poor washing and the need to rewash all or part of the load. when you don’t need a rapid Allow longer drying times 5. Don’t pre-rinse normally soiled dishes. Select the correct cycle for the load and use the recommended amount of detergent for good washing results without hand rinsing. 10 Use your dishwasher during off-peak hours. Local utilities recommend this to avoid heavy usage of energy at certain times of day. Special tips on dishwasher use Remember, use your dishwasher only for the job it was designed Some items are not dishwasher safe or may require special care. Read these special tips. to do. Aluminum: Aluminum loses its bright, shiny appearance and darkens in color due to the minerals in the water and the alkalinity of the dishwasher detergent. If washed in the dishwasher avoid placing directly in front of detergent dispenser where it could be sprinkled with undissolved detergent, causing spotting, pitting, and discoloration. Colored aluminum: Follow ufensll manufacturers’ cleaning China: Load carefully. other. Use the shortest washing Hand-painted, metal-trimmed, hot water and detergent. Test dishwasher for several weeks to see if colors have changed hand washed. Crystal Colored aluminum instructions. may fade. Do not allow pieces to touch each cycle (see page9 1. and antique china may fade due to one piece by washing it daily in the Then compare it with the rest of the set Delicate, antique items should be and glasses: Load carefully in top rack only. Load between prongs-not over them-to help prevent bumping and chipping. Load a few larger items in the bottom rack to reduce amount and force of water spray reaching glassware from the bottom spray arm. Use the shortest washingcycle(see page9). Delicate, antique items should be hand washed Flatware: Salty and acidic foods may tarnish silver and StaInless flatware of allowed to remain on the utensrls. Rinse flatware as soon as possrble especrally If It IS not to be washed right away. Clean tarnished Items with silver polrsh. Antique finishes may be removed by the dishwasher detergent Wash by hand A film may form on sterling silver and silver plate items washed in a dishwasher. This film is caused by a reaction of silver with chlorine in the detergent. It can be removed with silver polish Gold flatware is not dishwasher safe Cast iron utensils: The seasoned finish will be removed in the dishwasher. Rusting will result. Wash by hand. To re-season, coat with unsalted fat and heat in a slow oven for an hour ortwo Plastics: “Dishwasher Place in upper rack only. Many plastics will have Safe” written on them. If in doubt, try one piece. Non-stick finish the dishwasher Follow manufacturers’ utensils: Wood: Many wooden Items will not wash cutting boards, wooden salad handles in the dishwasher Pewter or pewter-like discolor, and pit. To keep detergent Dishwasher pewterat Most can be washed suggestions. in warp or lose their finish. Do bowls or knives with wooden materials: Maystreak, its very best, hand wash with mild care & cleaning: Regular use of a soft damp cloth or sponge and a mild detergent IS all that is necessary, In most cases, to keep the outside of your dishwasher nice looking and clean. Prolonged use of hard water may cause a white film to build up on the Inside surfaces If needed, clean inside with dishwasher detergent and water. 11 Common dishwashing problems .,_,. PROBLEM Spottlng tllmlng CAUSED BY and Hard water Water is not hot enough Not enough detergent, or improper detergent “Old” detergent Improper _,__ -SOLUTION I . FIII detergent tergent with be necessary loadlng No rinse old .._ ,. _ . . . . -. ._ .^I. ^ - ” L.“. _~. ” .._“. ,. ,..-- ,-.j _ dispensers to capacity Use dishwasher dehighest avallable phosphorus content May to Install water softener Water temperature should be at least 140 F (60 C). Set water heater thermostat to o higher setting Run water al sink until hot before slortlng Use more dishwasher detergent Use detergent with highest available phosphorus content...especially with hard water. Use only fresh, dry dishwasher detergent Store tightly closed box, in cool, dry place Discard old, lumpy detergent Do not fill dispensers until ready tostort dishwasher. Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly Do not overload Do not nest items Make sure large Items do not block spray from reaching detergent dispensers Try o bar rinse aid such as Solid Jet DRY’ Follow package directions To 4. 2 3 AIR DRY Setting Small particles deposlted on Items used Spray arm or arms not rotating freely “Old” detergent not dry Use more dishwasher detergent Use detergent est available phosphorus content especially water Water IS not hot enough Water temperature should be at least 140 F (60 C] Set water heater thermostat to o higher setting Run water of sink until hot before starting If water pressure IS low, do not use waler for other purposes IS running (to assure correct fills) while dishwasher Water is not hot enough Improper loadlng No rinse aid AIR DRY Setting 12 used Black marks on chlna or white utensils Aluminum utensils rubbing ogalnst items during washing Chlpplng breaklng glassware Improper or Check spray arms to make sure they turn freely after loadIng Be sure a utensil has not prevented theirturning Use only fresh, dry dishwasher detergent Store tightly closed box in cool, dry place Discard old, lumpy detergent Do not fill dispensers unttl ready to start dishwasher Not enough detergent, or improper detergent Water pressure may be low, dlshwosher IS not filling properly Dlshes remove spots and film, try a vinegar rinse Wash and rinse load as usual Use AIR DRY Remove all metal items Put 2 cups (500 mL) white vinegar in a container on the bottom rack 4. Run dishwasher through a complete washing cycle Drying without heat may result in some spotting of glasses and silver loading .._ with highwith hard - _. . Water temperature should be at least 140 F (60 C) Set water heater thermostat to a higher setting Run water at sink until hot before starting Make sure dishes and glassware are loaded so spray reaches all surfaces and Items drain properly Do not overload Do not nest Items Try a bar rrnse old such as Solid Jet DRY’ Follow package directions Allow more time when using AIR DRY Option, or use HEAT DRY Plastic items may need towel drying . -,,. , ,- . .xy Use care In loadlng alumlnum utensil;,’ e&clally any llghtwelght foil container. Place so they do not touch dlshes. Remove black marks with plastic scouring pad and o mild abrasive cleanser X..” j -~- . . Do not overload Load glasses in the top rack only Load between prongs, not over them Glasses loaded over and may chip or break. prongs WIII not be supported . ,,.. . * .~ PROBLEM ” CAUSED BY -.I-. ~,.-.--.. ..~_ll.l.l__ “” ___._, Dishes not Water is not washing clean hot enough Improper -_/I, _I.,_C.I _“,.“_ il Etching permanent tllmlng which cannot be removed GA_. -. ,F .I F ,. . .1.... Water temperature should be at least 140 F (60-C). Set water heater thermostat to a hrgher settrng Run water at sink until hot before starting loading Spray arm or arms not rototlng freely Make sure dishes and glassware are loaded so spray reaches all surfaces and Items drain properly Do not overload Do not nest items Make sure large items do not block spray from reachrng detergent dispensers. Check spray arms to make sure they turn freely after loading. Be sure a utensil has not prevented thelrturning Not enough or improper detergent Use more dtshwasher detergent Use detergent est available phosphorus content especially water detergenl with highwith hard “0ld”detergent Use only fresh, dry dishwasher detergent Store tlghtly closed box in cool, dry place Discard old, lumpy detergent Do not fill dispensers until ready to start dishwasher Water pressure may be low, dishwasher IS not filling properly _ --I ,l I..^. .. -,.loo much detergent in soft water If water pressure while dishwasher Inadequate rlnslng is low, do not use water for other purposes IS running (to assure correct fills]. Check for rainbow hue on glasses A rainbow hue IS the first sign of etching (corrosion of glass] Reduce the amount of dishwasher detergent Use o detergent with o lower phosphorus content If water pressure IS low do not use water for other purposes while dishwasher IS running (to assure correct water fills] Make sure dishes and glassware are loaded properly to assureadequate rinsing and draining Do not overload. ._.-. Dlshes 6 lnterlor of dlshwasher yellow or brown .I, F SOLUTION Iron or manganese water . I “I.“. l”--.l-“l. Water left in bottom of dishwasher Temporary remedy: 1 Set empty dishwasher for a “one wash” cycle 2 Start dishwasher and unlatch door to stop it when it has filled for the wash part of the cycle. 3. Add ‘4 to ’ 2 cup (120 to 240 ml] of citric acid crystals (usually available In drugstores) 4 Close and latch door to complete cycle Permanent solution: Install an iron or manganese filter to home water supply L,.. Small dark spots on flatware stainless steel, silver plate, or sterling or rust spots on stainless steel Bronze tarnish on silverplate in Allowing salty or acidic foods such as mayonnaise, vinegar, fruit juices, salad dressings, milk products to remain on flatware Rinse flatware that IS to stand for several washing [use Rinse & Hold] Clean stained polish and re-wash. Do not put stalnless flatware In the same sllverware basket Direct contact between these metals can nent damage to the sllver. Undissolved detergent coming In contact with flatware Remove spots with silver gent on wet flatware Silverplate IS worn off Exposed base metal to kes on CI bronzed ,~hue .,.._... /.l-f .,..,. . Dishwasher cycle not completed Clogged drown air gap Remove Allow tarnish dishwasher polish. with silver polish to complete Avoid hours before items with silver steel and sliver compartment. cause perma- spilling Have silver dry deter- replated cycle Some plumbing codes require use of a drain air gap between an undercounter dishwasher and the drain system of the house. The air gap is usually located above the sink or on the top of the counter neorthe dishwasher to prevent the possibility of water backing up from the drain into the dishwasher due to a plugged drain. The drain air gap is NOT a part of the dishwasher and is NOT covered by the dishwasher warranty. The drain air gap should be kept clean to insure proper draining of the dishwasher Lf you need service or assistance, we suggest you follow these four steps: 1. Before calling for assistance.. . 3. If you need service”. Performance problems often result from little things you can find and fix Yourself without tools of any kind. 1. If dlshwasher won’t run, or stops durlng cycle: Is door tightly closed and securely latched? Has cycle been correctly set (and Control Knob pulled out]? Is water turned on? Has house fuse blown or circuit breaker tripped? Is the power cord plugged in (if so equipped]? Has electrical power been interrupted? If motor has stopped because of overload, it will automatically reset itself within a few minutes. If motor does not start, call for CA-.,;-- 2. If water remains in the dlshwarher: l Has the cycle completed? l A small amount of remaining water is normal. l Is drain air gap clogged? remains in the covered deter3. If detergent gent cup: l Is the bottom rack in backwards? (The rack bumpers should be at the front.] l Is the dishwasher detergent fresh and dry without lumps? l Is the cycle completed? 2. If you need assistance”‘... Call Whlrlpool COOL-LINE p service assistance telephone number. Dial free from: Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawali . . . . . . . . . . . (800) 253-l 121 and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfactory operation from Your appliance or, if service is necessary, recommend a qualified service company in your area. “nited .. Whirlpool has a nationwide network of franchised TECHCARE’ Service Companies. TECH-CARE service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the TI___ I_ Tr-8, nrnr >erv,c;e ^__._:-^ :..^.._ I” I”~“le leL”-LnKc 111 Y”“l state-5. tele area, call crur COOL-LINE service assistance phone nun jber (see Step 2) or look in Your telephone dire ctory Yellow Pages under: APPLIANCES-HOUSEHOLOMAJOR-SERVICE A REPAIR ELECTRICAL APPLIANCESMAJOR--REPAIRING h PARTS OR WHIRLPOOL APPLIANCES ;RAhCHlSEO TECH CARE StR'vlCE XY;SEAVlCE l*sMa~le \EH\ CO ,c t c O\f/'4 ~H'RlPOOLAPPLiANCES IRANCHISEOTFCH-CARESER~ICE L/l-.\ 999 9999 .\EH\ XY:SERblCE CO '23 M,3~lP. ,r t, r OM/'.4 x/t:\ ,999 5999 OR WASHING MACHINES. L IRONERS-SERVICING DRYERS ,'vHiRL"OOLA"PLlANCES ~RAN~HISED~ECH CARF SFRVlCt FSP IS o reglsteredtrodemork of Whirlpool Corporallon for quality parts took for this FSP symbol of quality whenever you need a replacement part R for your Whirlpool appliance FSP replacement parts WIII fit right and work right. because they are made to the same exacting speclflcatlons used to build every new Whirlpool appliance A 0 4. If you have a problem”‘... Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to: Mr. Robert F.Gunts. Vice President Whirlpool Corporation Administrative Center 2000 US-33 North Benton Harbor, Ml 49022 If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request for assistance. 14 Notes Whirlpool Home Maklng Part No. 303819 cl984 Whirlpool ce Makers. Dishwashers. Built-In Ovens your world b /Appliances a little easier Printed in U.S.A. Corporation and Surlace Units. Ranges. MIcrowave Ovens. Trash Compactors. Room Air Condltmners. Dehumldlflers. Aulomatlc Washers, Clothes Or!