Quick Start Guide
Photo Printer
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Canon Inc.
30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, Japan
Quick Start Guide
Canon Canada, Inc.
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
Canon Latin America, Inc.
703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.
Canon Mexicana S. de R.L. de C.V.
Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
The following ink tanks are compatible with iP2000.
For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.
QA7-3264-V01
XXXXXXXX
©CANON INC.2004
PRINTED IN THAILAND
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the printer):
Description
Order #
Ink Tanks
BCI-24 Black
6881A003
Model Number (located on the front of the printer):
BCI-24 Color
6882A003
Setup Software and User’s Guide version number (USCD X.X)
located on the CD-ROM:
Canon Specialty Papers
Purchase Date:
Glossy Photo Paper (8.5" x 11"/20 sheets)
1026A009
High Resolution Paper (8.5" x 11"/100 sheets)
1033A011
Matte Photo Paper (8.5" x 11"/50 sheets)
7981A004
Photo Paper Plus Glossy (4" x 6"/20 sheets)
7980A007
Photo Paper Plus Glossy (4" x 6"/50 sheets)
7980A012
Photo Paper Plus Glossy (4" x 6"/120 sheets)
7980A022
Photo Paper Plus Glossy (5" x 7"/20 sheets)
7980A019
Canon U.S.A. Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries within
24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
7980A006
Photo Paper Plus Semi-Gloss (4" x 6"/50 sheets)
8386A010
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)
1029A014
Photo Paper Pro for Borderless Printing (4" x 6"/75 sheets)
1029A027
Photo Paper Pro (8.5" x 11"/15 sheets)
1029A004
Photo Paper Pro (8.5" x 11"/30 sheets)
1029A028
Transparencies (8.5" x 11"/50 sheets)
1043A004
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please refer to our Web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
©2004 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their
respective owners. As an ENERGY STAR® partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
QSG_front_matter.fm Page i Wednesday, May 19, 2004 5:30 PM
Photo Printer
Quick Start Guide
QSG_front_matter.fm Page ii Wednesday, May 19, 2004 5:30 PM
Canon PIXMA iP2000 Photo Printer Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written
consent of Canon U.S.A., Inc.
© 2004 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use
guide to your Canon PIXMA iP2000 Photo Printer. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
Trademarks
•
•
•
•
•
•
Canon is a registered trademark of Canon Inc.
PIXMA is a trademark of Canon Inc.
PhotoRecord is a trademark of Canon Information System Research Australia.
Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and
other countries.
All other product and brand names are trademarks of their respective owners.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
iP2000_QSG_USTOC.fm Page 1 Wednesday, May 19, 2004 5:30 PM
Contents
Contents
Basic Printing
Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Advanced Printing
Printing Photographs Directly from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Bundle Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Borderless Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
26
27
34
35
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
39
44
47
50
54
Troubleshooting
Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cannot Print Properly from the Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
63
65
66
68
69
71
Installing the Printer Driver when using Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
73
75
76
79
81
82
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84
Appendix
1
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Basic Printing
Basic Printing
Note
This Quick Start Guide describes some of the features of your iP2000
printer and how to use them. For more information, view the iP2000
User's Guide installed on your computer, or use the online help within
your printer driver interface:
While in the printer's Properties window, press the F1 key, or click
in
the upper right corner. Then click the feature you want to know more
about, or click Help when displayed.
While in the Page Setup dialog box or Print dialog box, click
lower left corner.
Click
provides detailed information about each setting.
When the Help window appears, select your desired topic.
in the
Turning on the Printer
1
Press the POWER button.
The POWER lamp flashes while the printer warms up and changes to steady (nonflashing) green when the printer is ready.
Important • Before unplugging the power cord, turn off the printer and ensure
that the green lamp has gone out.
• If the POWER lamp changes to orange and begins flashing, refer to
Handling Error Messages" on page 68.
the section "H
2
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Basic Printing
Loading Paper
This section describes how to load paper in the Auto Sheet Feeder and the Front Sheet
Feeder.
„ Print Media to Avoid
Do not use the following types of paper. Using such paper will not only produce
unsatisfactory results, but can also cause the printer to jam or malfunction.
• Folded, curled or wrinkled paper
• Damp paper
• Paper that is too thin (less than 64 gsm or 17 lb)
• Paper that is too thick* (more than 105 gsm or 28 lb)
*non-Canon branded paper
• Picture postcards
• Postcards with an affixed photo or sticker
• Envelopes with a double flap
• Envelopes with pressure seals
• Envelopes with an embossed or treated surface
• Paper with holes (such as Loose-leaf paper)
„ Using the Auto Sheet Feeder and the Front Sheet Feeder
You can load paper in the Auto Sheet Feeder and the Front Sheet Feeder.
When printing small quantities on various print media, loading paper in the Auto Sheet
Feeder is easy and convenient.
Loading paper in the Front Sheet Feeder is suited for printing on paper of regular use. It
is convenient when printing on the same type or a large amount of paper.
By combining the use of the Auto Sheet Feeder and the Front Sheet Feeder, the
following ways of paper feeding are available.
• Changing the paper source to feed different types/sizes of paper
Changing the paper source according to the document size allows you to print
without removing and reloading paper. To change the paper source, use the Paper
Feed Switch on the printer or printer driver. You can also specify the type/size of
paper to be fed from the Front Sheet Feeder with the printer driver. For example, you
3
QSG_Basic.fm Page 4 Wednesday, May 19, 2004 5:30 PM
Basic Printing
can specify that a Letter paper is always fed from the Front Sheet Feeder whenever
you print. So, it is convenient for regular use.
• Continuous printing on the same type/size of paper by using both the Auto Sheet
Feeder and the Front Sheet Feeder together
When paper is loaded in both the Auto Sheet Feeder and the Front Sheet Feeder, you
can choose to feed paper from whichever paper source you like. If the Auto Sheet
Feeder or the Front Sheet Feeder runs out of paper, the paper source automatically
switches to the other one. It is useful for printing a large amount of paper. To
perform this feature you need to set the printer driver.
Using the Auto
Note For detailed description of the printer driver setting, see "U
Sheet Feeder and the Front Sheet Feeder" in the User’s Guide.
„ Loading Paper in the Auto Sheet Feeder
Note • For detailed information on the speciality media Canon provides for
use with its various printers, refer to the section "U
Using Speciality
Media" on page 11.
Printing Media" in the User’s Guide for detailed instructions on
• See "P
how to load envelopes and speciality media into the printer.
1
Flatten the four corners of the paper before loading it.
Important When paper is curled, hold the opposing curled corners and gently bend
them in the opposite direction until the paper becomes completely flat.
4
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Basic Printing
2
Prepare to load paper.
(1) Pull out the Paper Support.
Auto Sheet Feeder Lamp
(3) Press the Paper Feed Switch.
Ensure that the lamp of the
Auto Sheet Feeder is lit.
(2) Pull out the Paper Output Tray completely as shown.
(4) Open the Front Cover and adjust
the Paper Thickness Lever.
Note • Set the Paper Thickness Lever to the left ( ) for plain paper.
Move to the right position (
) only for envelopes and T-Shirt
Transfers.
See "C
Canon Speciality Media" on page 12.
• You can also select the paper source in the printer driver. For details,
Using the Auto Sheet Feeder and the Front Sheet Feeder" in the
see "U
User’s Guide.
5
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Basic Printing
3
Load the paper.
„ Loading the Plain Paper
Load Limit Mark
Do not load beyond this Load Limit Mark.
(1) Insert the paper into
the Auto Sheet
Feeder with the print
side facing up.
(3) Pinch the Paper Guide
and slide it against the
left side of the paper
stack.
(2) Align the paper stack
against the right
side of the Auto
Sheet Feeder.
(4) Ensure that the lamp
of the Auto Sheet
Feeder is lit.
Note • Do not stack more than 50 sheets in the Paper Output Tray.
• Do not touch the printed surface until the ink dries. For specific
drying times, refer to the instructions packaged with your media.
6
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Basic Printing
„ Loading the Envelopes
Envelopes can be fed from the Auto Sheet Feeder only. Use either DL or US Comm. #10
size envelopes.
Important • Do not use the envelopes with embossed or treated surface, with a
double flap or pressure seals, with sticker flaps.
• Select either DL Env. or Comm. Env. #10 According to the envelope
size you are using.
Fold the envelope flap.
(1) Align the envelope against the
right side of the Auto Sheet
Feeder.
Set the envelope with its flap on
the left side.
A maximum of 10 envelopes can
be loaded at once.
(2) Pinch the Paper Guide
and slide it against the
left side of the envelope.
Printing direction
(3) Ensure that the lamp of the Auto
Sheet Feeder is lit.
Note Set the Paper Thickness Lever to the right for envelopes.
(4) Select Envelope in Media Type, and then select Comm. Env. #10 or DL Env. in
Page Size.
For the printer driver setting, refer to "P
Printing with Windows" on page 13,
Printing with Macintosh" on page 16.
"P
7
QSG_Basic.fm Page 8 Wednesday, May 19, 2004 5:30 PM
Basic Printing
„ Loading the 4" x 6" size papers
You can print on the 4" x 6" size papers.
(1) Align the paper stack against the
right side of the Auto Sheet
Feeder.
Despite the direction of the
photograph, load the paper in the
vertical direction.
You can load a maximum of 20
papers in 4" x 6" size.
(2) Pinch the Paper Guide
and slide it against the left
side of the stack of paper.
(3) Ensure that the lamp of the Auto
Sheet Feeder is lit.
(4) Select 4 x 6 in in Page Size.
For the printer driver setting, refer to "P
Printing with Windows" on page 13,
Printing with Macintosh" on page 16.
"P
8
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Basic Printing
„ Loading Paper in the Front Sheet Feeder
Note • For detailed information on the speciality media Canon provides for
use with its various printers, refer to the section "U
Using Speciality
Media" on page 11.
Printing Media" in the User’s Guide for detailed instructions on
• See "P
how to load speciality media into the printer.
1
Flatten the four corners of the paper before loading it.
Important When paper is curled, hold the opposing curled corners and gently bend
them in the opposite direction until the paper becomes completely flat.
2
Prepare to load paper.
(1) Open the Front Sheet Feeder.
Front Sheet Feeder Lamp
(2) Press the Paper Feed Switch.
Ensure that the lamp of the
Front Sheet Feeder is lit.
(3)Open the Front Cover and adjust
the Paper Thickness Lever.
Note Set the Paper Thickness Lever to the left ( ) for plain paper.
Move to the right position (
) only for T-Shirt Transfers.
See "C
Canon Speciality Media" on page 12.
9
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Basic Printing
3
Load the paper.
(1) Insert the paper into the Front
Sheet Feeder with the print side
facing down. Load the paper so that
the leading edge of paper is set
firmly against the rear end.
(2) Align the paper stack against the
right side of the Front Sheet Feeder.
(3) Pinch the Paper Guide and slide it
against the each side of the paper
stack.
Note • Do not stack more than 50 sheets in the Paper Output Tray.
• Do not touch the printed surface until the ink dries. For specific
drying times, refer to the instructions packaged with your media.
4
Pull out the Paper Output Tray.
Pull out completely as shown.
Note • You can also select the paper source from the printer driver. For
details, refer to "U
Using the Auto Sheet Feeder and the Front Sheet
Feeder" in the User’s Guide.
• When you load the media in the Front Sheet Feeder, ensure that you
are printing on the correct side of it as shown below.
• To Print with Duplex Printing
After printing one side, the printed paper can be fed from the Auto
Sheet Feeder.
Load the paper in the Auto Sheet Feeder to print on the other side,
according to the message shown on the screen.
10
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Basic Printing
Using Speciality Media
Canon recommends that you use genuine Canon media to ensure optimal print quality.
„ Photo Quality Media
•
•
•
•
•
•
Photo Paper Pro
Photo Paper Plus Glossy
Photo Paper Plus Double Sided
Photo Paper Plus Semi-Gloss
Matte Photo Paper
Glossy Photo Paper
„ Media Suited to Business
Documents
• High Resolution Paper
• Transparencies
11
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Basic Printing
„ Canon Speciality Media
Media Name
Paper Support Load Limit
Auto Sheet
Feeder
Front Sheet
Feeder
Paper
Printer Driver Settings
Thickness
for Media Type
Lever Position
Photo Paper Pro
Letter: up to Letter: up to Left
10 sheets* 10 sheets
4"×6": up to
20 sheets
Photo Paper Pro
Photo Paper Plus
Glossy
Letter: up to Letter: up to Left
10sheets*
10 sheets
5"×7": up to
10 sheets
4"×6": up to
20 sheets
Photo Paper Plus
Glossy
Photo Paper Plus
Double Sided
Letter: 1
sheet
5"×7": 1
sheet
Letter: up to Left
10 sheets
Photo Paper Plus
Double Sided
Photo Paper Plus
Semi-Gloss
Letter: up to Letter: up to Left
10 sheets* 10 sheets
4"×6": up to
20 sheets
Photo Paper Plus
Glossy
Matte Photo Paper
Letter: up to Letter: up to Left
10 sheets
10 sheets
Matte Photo Paper
Glossy Photo Paper
Letter: up to Letter: up to Left
10 sheets* 10 sheets
4"×6": up to
20 sheets
Glossy Photo Paper
High Resolution Paper Letter: up to Letter: up to Left
80 sheets
80 sheets
High Resolution Paper
T-Shirt Transfers
1 sheet
1 sheet
Right
T-Shirt Transfer
Transparencies
Up to 30
sheets*
Up to 30
sheets
Left
Transparency
* When paper cannot be fed normally, load the necessary number of sheets in the Auto Sheet Feeder or the Front Sheet Feeder
with them separating from each other to avoid them from sticking together.
12
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Basic Printing
Note
• When using plain paper (64 gsm or 17 lb), up to 150 sheets can be set. Set
the Paper Thickness Lever to the left and select Plain Paper from the printer
driver Media Type.
Printing Media" in the
• For detailed description of print media types, refer to "P
User’s Guide.
For instructions on how to print from the software applications, refer to the
Photo Application Guide.
l
Printing with Windows
Note
• The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.
• The steps described in this section are for printing in Windows XP.
• Ensure that the proper paper source is selected.
(1) When the Auto Sheet Feeder Lamp is lit, paper
will be fed from the Auto Sheet Feeder.
(2) When the Front Sheet Feeder Lamp is lit, paper
will be fed from the Front Sheet Feeder.
1
Create a document or open a file to print.
13
QSG_Basic.fm Page 14 Wednesday, May 19, 2004 5:30 PM
Basic Printing
2
Open Printer Properties dialog box.
(1) Select Print from the application software's File menu.
(2) Ensure that Canon PIXMA
iP2000 is selected.
(3) Click Preferences or
Properties.
Note
3
In Windows 2000, click the Main tab in the Print dialog box.
Specify the required settings.
(1) Click Media Type to select
the media loaded in the
printer.
Ensure that Paper Feed Switch is
selected from Paper Source.
(2) Click OK.
14
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Basic Printing
Note
4
• From the Page Setup tab select the correct document size to be
printed.
• Usually, select Paper Feed Switch from Paper Source. For detailed
Using the Auto
description of the Paper Source settings, refer to "U
Sheet Feeder and the Front Sheet Feeder" in the User’s Guide.
• To adjust Print Quality settings, select Custom and click Set on the
Main tab. You can control quality in the Set Print Quality dialog box.
Printer Driver
• For details about other printer driver functions, refer to "P
Functions" in the User’s Guide or Help.
• Select Preview before printing by clicking the check box. This
displays a preview screen that allows you to confirm the selected
printing effects and how your document will look when printed.
Some applications do not contain the function to display the preview.
Print the document.
(1) Click Print.
Note
• You can cancel a print job in progress by simply pressing the
RESUME/CANCEL button on the printer.
See "C
Canceling Printing" on page 19.
• Click Cencel Printing on BJ Status Monitor to stop printing. To show BJ
Status Monitor, click Canon PIXMA iP2000 on the taskbar.
BJ Status Monitor opens automatically when a printer error occurs.
15
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Basic Printing
Printing with Macintosh
Note
• The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.
• The steps described in this section are for printing in Mac OS X v.10.3.
• Ensure that the proper paper source is selected.
(1) When the Auto Sheet Feeder Lamp is lit, paper
will be fed from the Auto Sheet Feeder.
(2) When the Front Sheet Feeder Lamp is lit, paper
will be fed from the Front Sheet Feeder.
1
2
Create a document or open a file to print.
Select Paper Size.
(1) Select the Page Setup from the application software's File menu.
Page Setup dialog box opens.
(2) Select iP2000 from Format for.
(3) Select the desired paper
size from the Paper Size
pop-up menu.
(4) Click OK.
16
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Basic Printing
3
Specify the required settings.
(1) Select Print from the application software's File menu.
(2) Select Quality & Media
from the pop-up menu.
(3) Select the Media Type
from the pop-up menu.
Ensure that Paper Feed Switch
is selected from Paper Source.
(4) Select the print mode
appropriate to your
document from the Print
Mode.
(5) Click Print.
17
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Basic Printing
Note
• Usually, select Paper Feed Switch from Paper Source. For detailed
Using the Auto
description of the Paper Source settings, refer to "U
Sheet Feeder and the Front Sheet Feeder" in the User’s Guide.
• When you select the print mode appropriate to your document from
the Print Mode, the document will be printed in color and print
quality suited to the characteristics of the Media Type you have
selected.
Printing a top-quality photo: Select when printing documents
consisting mainly of photographs and graphics featuring fine color
gradation.
Printing tables and charts: Select when printing documents
consisting mainly of graphs and graphics (illustrations) with strong
color definition.
Printing a composite document: Select when printing documents
consisting mainly of text.
Detailed Setting: You can fine-tune the Print Quality and Halftoning
settings.
See "A
Adjusting Print Quality" on page 27.
• For details about other printer driver functions, refer to "P
Printer Driver
Functions" in the User’s Guide or Help.
• Double-clicking the name of your printer in the Printer list displays a
dialog that prompts you to confirm the status of the print job(s). To
cancel a job in progress, select the desired document, then click
Delete. To temporarily stop a job in progress, click Pause. To cancel
all the jobs in the list, click Stop Printing.
18
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Basic Printing
Canceling Printing
You can cancel a print job while printing with the RESUME/CANCEL button on the printer.
1
Press the RESUME/CANCEL button while printing.
Printing is canceled and paper is fed out.
19
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Advanced Printing
Advanced Printing
Printing Photographs Directly from a Digital Camera
Connecting a digital camera or camcorder to printer allows you to print
recorded images directly without using a computer. This printer supports
both PictBridge and Canon Bubble Jet Direct.
Note
• PictBridge is an Industry standard enabling a range of digital photo
solutions, including the direct printing of photos from a digital still camera
or camcorder* without the need to use a computer.
• Canon Bubble Jet Direct allows you to print photos from a Canon Bubble Jet
Direct compatible (PictBridge incompatible) digital camera or digital
camcorder without a computer by simply connecting the digital camera or
digital camcorder to this printer.
* Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or
camera.
See "D
Direct Printing from
PictBridge-compatible
Digital Cameras" on page
22
See "P
Printing
Photographs Directly
from a Canon Bubble Jet
Direct compatible Digital
Cameras" on page 24
„ Connecting to a Digital Camera
To connect a digital camera to this printer, use the USB cable supplied with the digital
camera (for connection to a computer).
Caution
20
Do not connect any equipment other than the camera ready for PictBridge
or Canon Bubble Jet Direct to the Direct Print Port of the printer. Otherwise,
electric shock, fire, or damage to the camera could result.
QSG_Advan.fm Page 21 Wednesday, May 19, 2004 5:32 PM
Advanced Printing
Note
1
2
• When printing with the digital camera connected to the printer, only the
Auto Sheet Feeder can be used. The Front Sheet Feeder cannot be used.
• When printing photos with the digital camera connected to the printer,
it is advisable to use the AC adapter supplied with the camera. If you
use the camera battery, be sure to charge it fully.
• Depending on the model or brand of your camera, you may have to
select a mode of printing photos in compliance with PictBridge before
connecting the camera.
You may also have to turn on the camera or select Play mode manually
after connecting the camera to the printer.
Perform necessary operations according to the instruction manual
supplied with your camera.
• When printing from your PC, be sure to unplug the cable connecting the
digital camera.
Turn on the printer.
Load the paper into the Auto Sheet Feeder.
Note
When printing with the digital camera connected to the printer, only the
Auto Sheet Feeder can be used. The Front Sheet Feeder cannot be used.
(1) When loading the Canon Speciality
Media, load them with the glossy
side facing up.
(2) Align the paper against the right
side of the Auto Sheet Feeder.
(3) Pinch the Paper Guide and slide it
against the left side of paper.
21
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Advanced Printing
3
Connect the digital camera to the printer.
(1) Make sure the camera is turned off.
(2) Connect the camera to the printer using
the USB cable (for connection to a
computer) supplied with the camera.
Note
Some types of the camera turn on automatically, when connected to the
printer. For a camera not turns on automatically, turn it on manually.
(3) Turn on and set up the camera for direct printing.
When the connection between the camera and printer has been established, the
POWER lamp on the printer flashes once.
Note
The power-on sequence may differ depending on the model or brand of
the camera.
Either of the following icons will display on the LCD display of the digital camera
when the printer is correctly connected.
A PictBridge-compatible digital camera
A Canon Bubble Jet Direct compatible digital camera
„ Direct Printing from PictBridge-compatible Digital Cameras
When operating the camera, be sure to follow the instructions given in the instruction
manual supplied with the camera. Let’s take a look at the paper size, paper type,
layout, image optimization modes, and date printing modes that can be set on the
PictBridge-compatible camera connected to the printer.
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Advanced Printing
„ Default Camera Settings
When a PictBridge-compatible camera is connected and printing is started with no
setting changes, this printer operates based on the following default settings:
- Paper size...................4"×6"
- Paper type ..................Photo (Photo Paper Plus Glossy)
- Layout ........................Borderless
- Trimming ....................Off (No trimming)
- Image optimize ...........On (Exif Print)
- Date print ...................Off (No printing)
Note
About the Settings Explained Below
The settings explained below cannot be made depending on the brand
or model of your camera. If any setting cannot be made, the default
setting explained above is used.
Names of settings that are displayed on Canon PictBridge-compatible
cameras are used in the description given below. Different names may
be displayed on your camera depending on the brand or model.
For details, refer to your camera’s instruction manual.
„ About “Paper Size” and “Paper Type”
To change the paper size or paper type, operate the camera to select the PictBridge
print setup mode and confirm or change the settings.
By default, 4"×6" is selected in “Paper Size” and “Photo”(Photo Paper Plus Glossy)
is selected in “Paper Type” for this printer. To use Photo Paper Pro, select “Fast
Photo” in “Paper type”.
The following sizes and types of paper can be loaded in the printer by selecting
options in “Paper Size” and “Paper Type”.
“Paper Size” setting
“Paper Type” setting Paper loaded in printer
4"×6" (Default)
Photo (Default)
Photo Paper Plus Glossy
Photo Paper Plus Semi-Gloss
Glossy Photo Paper
Fast Photo
Photo Paper Pro
5"×7" *
Photo
Photo Paper Plus Glossy
8.5"×11" (Letter)
Photo
Photo Paper Plus Glossy
Photo Paper Plus Semi-Gloss
Glossy Photo Paper
Fast Photo
Photo Paper Pro
* This size can be selected only for Canon PictBridge-compatible cameras (Note that it cannot be selected for some
models).
23
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Advanced Printing
„ About “Layout” and “Trimming”
By default, “Borderless” is selected in “Layout” and “Off (No trimming)” is selected
in “Trimming” for this printer.
„ About “Image optimize”
By default, “On (Exif Print)” is selected for this printer.
„ About “Date print”
By default, “Off” is selected for this printer.
“Date Print” depends on the settings using the controls of the camera.
Note • This printer can handle only Exif/JPEG image data to produce photos
using PictBridge.
• Never disconnect the USB cable during printing.
• When disconnecting the USB cable between the digital camera and
printer, follow the instructions given in the instruction manual of the
camera.
• Controls of the digital camera cannot be used for the following:
- Print quality setting
- Printer maintenance
„ Printing Photographs Directly from a Canon Bubble Jet Direct
compatible Digital Cameras
Let’s take a look at the media types that can be set on the Canon Bubble Jet Direct
compatible digital camera connected to this printer and limitations.
„ Media Types for Digital Camera
When you connect a digital camera, you can use the following media:
24
Digital Camera Setting
Media Type
Card #1
Photo Paper Pro 4"×6" / 101.6×152.4 mm
Card #2
Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss,
or Glossy Photo Paper 4"×6" / 101.6×152.4 mm
Card #3
Photo Paper Plus Glossy 5"×7" / 127.0×177.8 mm
LTR
Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-Gloss, or Glossy Photo Paper Letter
A4
Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-Gloss, or Glossy Photo Paper A4
QSG_Advan.fm Page 25 Wednesday, May 19, 2004 5:32 PM
Advanced Printing
Note
• For the digital camera operation method and troubleshooting, refer
to your digital camera’s manual.
For print error messages, refer to "C
Cannot Print Properly from the
Digital Camera" in the User’s Guide.
• By operating the digital camera, you can make the following prints:
- You can make a standard print from the image displayed in the
single display mode or in the index display mode.
- You can print specified numbers of images, or make an index print
by editing the DPOF.
- For the images taken with an Exif Print-compatible digital camera,
the Photo Optimizer PRO function can be used.
- If date printing is set from the operation panel of the digital
camera, the date when the photograph was taken is to be printed
(excluding the index print).
- Images will be scaled automatically according to the image size
set on the digital camera and the size of the media set on the
printer.
• The digital camera does not support the following functions:
- Print quality setting
- Printer maintenance
• Images other than Exif may not be index printed.
25
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Advanced Printing
Accessing Printer Driver
The Printer Properties dialog box can be opened from either within an
application, or directly from the Windows Start menu.
Note
• This manual refers to Windows XP operation.
The operations may vary depending on your operating system.
• Depending on your application program, the command and menu names
may differ, and there may be more steps involved in opening the Printer
Properties dialog box. For more details, see the user's manual for your
application.
„ Opening the Printer Properties Dialog Box from Your Application
Program
1
In your application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File menu.
2
Ensure that the Canon PIXMA iP2000 is selected. Then click Preferences (or
Properties).
The Printer Properties dialog box opens.
„ Opening the Printer Properties Dialog Box Directly from the Start
Menu
This method is used for maintenance operations such as Print Head cleaning, or to
specify printer settings common to all application programs.
When the Printer Properties dialog box is opened from the Start menu, additional tabs
appear, including the Details tab. These do not appear when the Printer Properties
dialog box is opened from within an application.
For more information about these additional tabs, refer to your Windows
documentation.
1
Click Start and select Control Panel, Printers and Other Hardware, and then
Printers and Faxes.
For non-Windows XP users, click Start, select Settings, and then Printers.
2
3
Select the Canon PIXMA iP2000 icon.
Open the File menu and select Printing Preferences (or Properties).
The Printer Properties dialog box opens.
26
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Advanced Printing
Adjusting Print Quality for Photographs
„ Improving Printed Images
Two important factors control the quality and output of your printed images:
Paper and Ink
Using recommended Canon paper, speciality media, and inks for printing
photographs can significantly improve the quality of your printouts. See inside the
back cover for a list of Canon media and inks for this printer.
Printing Media" in the User's Guide.
For more detailed information, refer to "P
Printer Driver Settings
The printer driver has a variety of settings that can be used to enhance the colors
and output of your photographs. Many of these features are covered in this chapter.
Note
You can also access the online help in either of the following ways
depending on your operating system:
• Press the F1 key
• Click
in the upper right corner, then click the feature you want to
know more about.
• Click Help when displayed.
• Click
in the Page Setup dialog box or the Print dialog box.
„ Adjusting Print Quality
Features that affect the appearance and quality of your printed images can be
controlled with the printer driver.
The PIXMA iP2000 automatically adjusts printer settings to improve print quality based
on the media type (plain paper, Photo Paper Pro, and so on). You can also customize
the Print Quality settings if desired.
To manually adjust Print Quality settings:
1
Open the Printer Properties dialog box.
See"O
Opening the Printer Properties Dialog Box from Your Application Program"
on page 26.
27
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Advanced Printing
2
Select Custom in Print Quality, then click Set... to open the Set Print
Quality dialog box.
3
Move the slide bar to adjust the Print Quality.
4
When the process is complete, click OK.
1
Open the Print dialog box.
See "P
Printing with Macintosh" on page 16.
2
28
Select Quality & Media from the pop-up menu, and then click Detailed
Setting.
3
Move the slide bar to adjust the Print Quality.
4
When the process is complete, click OK.
QSG_Advan.fm Page 29 Wednesday, May 19, 2004 5:32 PM
Advanced Printing
To automatically optimize the image:
Photo Optimizer PRO automatically adjusts the photographic image created with a
digital camera. Use this feature to compensate for unsatisfactory color balance and
over- or under-exposure before printing.
1
Open the Printer Properties dialog box.
See"O
Opening the Printer Properties Dialog Box from Your Application Program"
on page 26.
2
3
Click the Effects tab.
Select the Photo Optimizer PRO check box.
4
Click OK.
29
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Advanced Printing
To use Vivid Photo option:
Vivid Photo intensifies background colors such as fields, trees, oceans and skies,
while maintaining natural skin tones in the images.
Note
In Windows Me or Windows 98
If Background Printing has been disabled, the Vivid Photo function is
not available.
To use Vivid Photo, select the Vivid Photo check box on the Effects tab.
To use Vivid Photo, select the Vivid Photo check box under Special Effects.
30
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Advanced Printing
To reduce noise from images captured with a digital camera:
Photo Noise Reduction function reduces noise from blue portions, such as the sky
and dark portions of the images captured with your digital camera.
Note
In Windows Me or Windows 98
If Background Printing has been disabled, the Photo Noise Reduction
function is not available.
To use Photo Noise Reduction, select the Photo Noise Reduction check box on the
Effects tab.
To use Photo Noise Reduction, select the Photo Noise Reduction check box under
Special Effects.
31
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Advanced Printing
„ Saving and Recalling Driver Settings
When you change printer driver settings for a specific print job, such as printing black
and white photos, or printing documents with a special background, you can save and
name these settings for future use on similar print jobs.
1
2
3
Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box from Your Application
Program" on page 26.
Click the Profiles tab.
Enter new settings in Profiles.
(1) Click Add to Profiles.
The Add to Profiles dialog box opens.
(2) Enter the name of profile for
registering settings.
(3) Select an icon.
(4) Enter a description on the
registering profile.
4
5
Click OK.
Click OK on the Profiles tab.
This registers your printer driver print settings.
Note
You can retrieve or delete the print settings profile at any time.
Retrieving profile: Select the desired profile from Printing Profiles,
and click Retrieve from Profiles.
Deleting unwanted profile: Select the desired profile from Printing
Profiles, and click Delete.
For details, click Help and refer to the topic of this function.
32
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Advanced Printing
1
Open the Print dialog box.
See "P
Printing with Macintosh" on page 16.
2
3
Select all of the necessary settings.
Register new printer driver settings.
(1) Select Save As from the popup menu.
Save Preset dialog box opens.
(2) Enter a name of your printer
driver settings.
4
Click OK.
This registers your printer driver settings.
Note
You can retrieve or change the saved driver settings at any time.
Retrieving print settings: Select the name of the print settings to retrieve
from the Presets in the Print dialog box.
Changing drivers settings: When registered print settings are selected, you
can delete them or change their name.
33
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Advanced Printing
Using the Bundle Software
The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit
the photographs taken by a digital camera and print them as photo-lab quality prints.
Please use the application(s) suitable for your print purposes.
Note
• To install applications, refer to the Easy Setup Instructions.
• For details about photo applications, refer to the Photo Application Guide.
„ Easy-PhotoPrint (Windows/Macintosh)
You can make a Borderless Print easily and quickly, just by selecting a photograph
taken with a digital camera and the paper type on which to print. Also it has tools to
correct red eye caused by the camera’s flash or smooth and beautify the facial skin.
It is compatible with Exif Print*.
„ PhotoRecord (Windows)
You can create fun and unique photo albums with the decorative themes such as
frame, background, and clip-art. You can also copy or move the decorated photos.
It is compatible with Exif Print*.
„ Easy-WebPrint (Windows)
You can easily print out homepages displayed on Internet Explorer in full size
without its right-hand side being cropped. This application is automatically added
to the Internet Explorer toolbar. Internet Explorer 5.5 or later must be installed.
For more information on the applications, refer to the Photo Application Guide.
* Exif Print is the worldwide standard. Under Exif Print, the digital camera can record data tags for specific camera
settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode,
etc.
Canon BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely,
producing optimal prints. This enables you to create prints that reproduce color more accurately.
34
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Advanced Printing
Printing Borderless Photographs
This chapter describes the steps used to print from photo applications included with your
Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
Note
Media Types Suitable for Borderless Printing
- Photo Paper Plus Glossy (LTR, 4"×6", 5"×7")
- Photo Paper Plus Double Sided (LTR, 5"×7")
- Photo Paper Plus Semi-Gloss (LTR, 4"×6")
- Photo Paper Pro (LTR, 4"×6")
- Matte Photo Paper (LTR)
- Glossy Photo Paper (LTR, 4"×6")
Important 4" x 6" size and 5" x 7" size media cannot be fed from the Front
Sheet Feeder. They must be fed from the Auto Sheet Feeder.
Note
You can edit images taken with a digital camera by using the Red-Eye Correction
function and Digital Face Smoothing function and print them with EasyPhotoPrint. For more information, refer to the Photo Application Guide.
Follow the steps below to create color prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. This chapter describes the steps used to
print borderless photos with Easy-PhotoPrint under Windows XP. The steps used under
Macintosh are basically the same. Easy-PhotoPrint supports Exif Print. Easy-PhotoPrint can
handle only JPEG files (file name extension: .jpg and .jpeg).
Note
Ensure that the proper paper source is selected.
(1) When the Auto Sheet Feeder Lamp is lit, paper
will be fed from the Auto Sheet Feeder.
(2) When the Front Sheet Feeder Lamp is lit, paper
will be fed from the Front Sheet Feeder.
1
Start Easy-PhotoPrint.
(1) Store the photographs you took with your digital camera in the folder on the
hard disk.
This section describes how to print photographs stored in the folder on the hard
disk.
35
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Advanced Printing
(2)
Click Start, select All Programs (or Programs), Canon Utilities, Easy-PhotoPrint,
and then Easy-PhotoPrint.
Double-click the hard disk icon, the Applications folder, the Easy-PhotoPrint
folder, and then double-click the Easy-PhotoPrint icon.
The
2
Image Selection sheet is displayed.
Select photographs.
(1) Select the folder containing the photograph you want to print.
All photographs in the selected folder are displayed.
Guidance
Thumbnail
Folder window
(2) Click [ ] on the thumbnail of the photograph you want to print and specify the
number of copies.
Increases the number of copies.
Displays the specified number of copies.
Decreases the number of copies.
Note
36
Clicking the Correct/Enhance button on the
Image Selection tab,
allowing you to edit and enhance the photos to be printed. For more
information, refer to the Photo Application Guide.
QSG_Advan.fm Page 37 Wednesday, May 19, 2004 5:32 PM
Advanced Printing
3
Select the paper.
(1) Click the
Paper
Selection tab.
(2) Select the size of the
paper you use from
Paper Size.
(3) Select the type of the
paper you use from
Media Type.
4
Select the layout.
(1) Click the
Layout/
Print tab.
(2) Select Borderless (full).
Note
Layout/Print tab, allowing
Clicking the Correct/Enhance button on the
you to edit and enhance the photos to be printed. For more information,
refer to the Photo Application Guide.
(3) Load the media specified in the
Paper Selection tab.
(4)
Click Print.
Click Print. When the confirmation message is displayed, click OK. Click Print in
the Print dialog box.
37
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Printing Maintenance
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, the Print Head Nozzles are probably
clogged. Follow the procedures below to clean the nozzles.
Step 1
"P
Printing the Nozzle Check Pattern" on page 39
After Print Head cleaning, print
the nozzle check pattern.
If the print quality is poor, perform
Print Head cleaning
If the pattern is printed normally,
click Exit.
Step 2
"P
Print Head Cleaning" on page 44
If the problem remains after performing Print Head cleaning three times
Step 3
"P
Print Head Deep Cleaning" on page 47
If the problem still remains
Step 4
"R
Replacing an Ink Tank" on page 54
Note
38
• If ruled lines are printed misaligned, adjust the Print Head position.
Aligning the Print Head" on page 50.
See"A
• If ink tank replacement does not resolve the problem, the Print Head may be
worn out. Contact the Customer Care Center.
QSG_Printing_Nozzle_Check.fm Page 39 Wednesday, May 19, 2004 5:34 PM
Printing Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the Print
Head Nozzles. Use this function when printed results are blurred or the color is incorrect.
Note
The nozzle check pattern can also be printed by pressing the RESUME/CANCEL
button on the printer.
(1) Ensure that the printer is turned on, and then load a sheet of Letter paper.
(2) Hold down the RESUME/CANCEL button until the POWER lamp flashes
twice, and then release it immediately.
„ Printing the Nozzle Check Pattern
1
2
With the printer on, load a sheet of Letter-sized plain paper in the printer.
Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.
3
Print the Nozzle Check Pattern.
(1) Click the Maintenance tab.
(2) Click Nozzle Check.
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Printing Maintenance
(3) Click Print Check Pattern.
Note
Click the Initial Check Items button. Confirmation message for
printing the nozzle check pattern is displayed.
(4) When the confirmation message is displayed, click OK.
(5) Confirm the nozzle check pattern.
See "E
Examining the Nozzle Check Pattern" on page 42.
(6) If you want to start Print Head cleaning, click Cleaning on the Pattern Check
screen. Otherwise, click Exit to finish.
1
2
With the printer on, load a sheet of Letter-sized plain paper in the printer.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and then the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3, double-click the Print Center
icon.
(3) Select iP2000 from the Name list and click Utility or Configure.
(4) Select iP2000 from the Product list and click Maintenance.
40
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Printing Maintenance
3
Print the Nozzle Check Pattern.
(1) Select Test Print from the
pull-down menu.
(2) Click Nozzle Check.
(3) Click Print Check Pattern.
Note
Click the Initial Check Items button. Confirmation message for
printing the nozzle check pattern is displayed.
(4) Confirm the nozzle check pattern.
Examining the Nozzle Check Pattern" on page 42.
See "E
(5) If you want to start Print Head cleaning, click Cleaning on the Pattern Check
screen. Otherwise, click Quit to finish.
41
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Printing Maintenance
„ Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer.
When with lines missing (black ink)
Note
Lines missing or white stripes in this pattern
require running Print Head cleaning.
Print Head Cleaning" on page 44.
See "P
When white stripes appear (color ink)
If the ink level is low, the nozzle check pattern is not printed
properly.
Replace an ink tank.
See "R
Replacing an Ink Tank" on page 54.
Lines missing or white stripes in this pattern require running Print Head cleaning.
Click the Cleaning button on the Pattern Check screen to proceed to Print Head cleaning.
See "P
Print Head Cleaning" on page 44.
42
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Printing Maintenance
If there are neither missing lines nor white
stripes in the nozzle check pattern, click Exit to
finish the nozzle check.
If there are neither missing lines nor white
stripes in the nozzle check pattern, click Quit to
finish the nozzle check.
43
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Printing Maintenance
Print Head Cleaning
If missing lines or white stripes are found in the printed nozzle check pattern, perform Print
Head cleaning to unclog the Print Head Nozzles. Cleaning the Print Head consumes ink, so
perform Print Head cleaning only when necessary.
Note
• The print head can also be cleaned by pressing the RESUME/CANCEL button
on the printer.
1. Ensure that the printer is turned on.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes
once, and then release it.
• If you pressed the Cleaning button on the Examining the Nozzle Check
Pattern screen displayed after nozzle check pattern printing, start the Print
Head cleaning procedure from 3-(3).
1
2
Ensure that the printer is turned on.
Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.
3
Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
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QSG_Print_Head_Cleaning.fm Page 45 Wednesday, May 19, 2004 5:35 PM
Printing Maintenance
(3) When the confirmation message is displayed, click OK.
Important Do not perform any other operations until the Print Head cleaning
finishes. This takes about 40-50 seconds.
(4) If you want to print the nozzle check pattern, click Print Check Pattern.
Otherwise, click Cancel to finish.
Examining the Nozzle Check Pattern" on page 42.
See "E
1
2
Ensure that the printer is turned on.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3, double-click the Print Center
icon.
(3) Select iP2000 from the Name list and click Utility or Configure.
(4) Select iP2000 from the Product list and click Maintenance.
45
QSG_Print_Head_Cleaning.fm Page 46 Wednesday, May 19, 2004 5:35 PM
Printing Maintenance
3
Start Print Head Cleaning.
(1) Select Cleaning from the
pop-up menu.
(2) Click Cleaning.
(3) When the confirmation
message is displayed,
click OK.
Important Do not perform any other operations until the Print Head cleaning
finishes. This takes about 40-50 seconds.
(4) If you want to print the nozzle check pattern, click Print Check Pattern.
Otherwise, click Cancel to finish.
Examining the Nozzle Check Pattern" on page 42.
See "E
Note
• If this does not solve the problem, clean the Print Heads again,
up to three times.
• After Print Head cleaning finishes, print the nozzle check pattern
to verify that the Print Head Nozzles are clean.
See "P
Printing the Nozzle Check Pattern" on page 39.
• If the problem remains, try Print Head deep cleaning.
See "P
Print Head Deep Cleaning" on page 47.
46
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Printing Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard Print Head cleaning, try Print Head deep
cleaning, which is a more powerful process. Print Head deep cleaning consumes more ink
than standard Print Head cleaning, so perform this procedure only when necessary.
1
2
Ensure that the printer is turned on.
Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.
3
Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Click Execute. When the
confirmation message is
displayed, click OK.
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Printing Maintenance
Note
Click the Initial Check Items button. Confirmation message for Print Head
deep cleaning is displayed.
(4) When the confirmation message is displayed, click OK.
Print Head deep cleaning starts when the POWER lamp starts blinking.
Do not perform any other operations until the Print Head deep cleaning is
completed (about one minute).
1
2
Ensure that the printer is turned on.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and then the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3, double-click the Print Center
icon.
(3) Select iP2000 from the Name list and click Utility or Configure.
(4) Select iP2000 from the Product list and click Maintenance.
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Printing Maintenance
3
Start Print Head Deep Cleaning.
(1) Select Cleaning from the
pop-up menu.
(2) Click Deep Cleaning.
(3) When the confirmation
message is displayed, click
OK.
Print Head deep cleaning starts when the POWER lamp starts blinking.
Do not perform any other operations until the Print Head deep cleaning is
completed (about one minute).
Note
After Print Head deep cleaning finishes, print the nozzle check pattern to
verify that the Print Head Nozzles are clean.
See "P
Printing the Nozzle Check Pattern" on page 39.
If not, check that there are sufficient ink levels in all ink tanks before
turning off the printer. Be sure to perform another Print Head deep
cleaning 24 hours after turning off the printer.
If this does not resolve the problem, the Print Head may be worn out.
Contact the Customer Care Center.
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Printing Maintenance
Aligning the Print Head
If ruled lines are displaced or the print result is unsatisfactory, Print Head alignment is
required.
ì
1
With the printer on, load a sheet of Letter-sized plain paper in the printer.
Move the Paper Thickness Lever to the left position.
2
Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.
3
Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Click Print Head Alignment.
When the confirmation message is
displayed, click OK.
The Pattern will be printed.
Note
50
Click Check Setting to
print the current
setting and finish the
operation.
QSG_Aligning_Print_Head.fm Page 51 Wednesday, May 19, 2004 5:36 PM
Printing Maintenance
(4) After the pattern is printed, click Yes.
4
Align the Print Head.
(1) Look at the print out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click OK.
Note
If it is difficult to pick up the best pattern on Column H, pick the setting
that produces the least noticeable vertical white stripes.
Less noticeable white stripes
More noticeable white stripes
(4) When the confirmation message is displayed, click OK.
51
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Printing Maintenance
1
With the printer on, load a sheet of Letter-sized plain paper in the printer.
Move the Paper Thickness Lever to the left position.
2
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3, double-click the Print Center
icon.
(3) Select iP2000 from the Name list and click Utility or Configure.
3
(4) Select iP2000 from the Product list and click Maintenance.
Print the pattern.
(1) Select Test Print from
the pop-up menu.
(2) Click Print Head Alignment.
(3) Click Print Head Alignment.
When the confirmation
message is displayed, click OK.
The Pattern will be printed.
Note
52
Click Check
Setting to print
the current setting
and finish the
operation.
QSG_Aligning_Print_Head.fm Page 53 Wednesday, May 19, 2004 5:36 PM
Printing Maintenance
4
Align the Print Head.
(1) Look at the print out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click Send.
Note
If it is difficult to pick up the best pattern on Column H, pick the
setting that produces the least noticeable vertical white stripes.
Less noticeable white stripes
More noticeable white stripes
53
QSG_Replacing_an_Ink_Tank.fm Page 54 Wednesday, May 19, 2004 5:36 PM
Printing Maintenance
Replacing an Ink Tank
If the print result is not improved after maintenance such as Print Head
cleaning, an ink tank runs out of ink. Replace the ink tank with a new one.
When replacing an ink tank, check the model number very carefully.
The printer will not print properly if the wrong ink tank is used, or installed in
the incorrect position.
Black: BCI-24 Black
Color: BCI-24 Color
„ Replacing an Ink Tank
When an ink tank runs out of ink, replace it using the following steps.
1
Ensure that the printer is turned on, and then open the Front Cover.
The Print Head Holder moves to the left.
2
Remove the empty ink tank.
Color
Black
Important • Handle ink tanks carefully to avoid staining clothing or the
surrounding area.
• Discard empty ink tanks according to the local laws and regulations
regarding disposal of consumables.
3
Prepare a replacement ink tank.
(1) Unpack a new ink tank and remove the orange protective cap.
54
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Printing Maintenance
protective cap
Important • Do not re-attach the protective cap once you have removed it.
• Once the protective cap is removed, do not touch the open ink port.
4
Insert the ink tank.
(1) Insert a new ink tank into a slot.
(2) Press on the tab until the ink tank snaps firmly into place.
5
Close the Front Cover.
The Print Head Holder moves to the right.
Note
• To maintain optimal print quality, use an ink tank within six months
of its first use.
• Once an ink tank has been used, do not remove it from the printer
and leave it out in the open. This will cause the ink tank to dry out
and the printer may not function properly if it is reinstalled.
• Color ink consumption may occur even when black-and-white or gray
scale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning,
which are necessary to maintain the printer’s capabilities.
• When an ink tank runs out of ink, replace the ink tank with a new one
immediately.
If printing is continued with no ink in the ink tank, a problem may
occur.
55
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Printing Maintenance
„ Resetting the Ink Counter
When an ink tank is replaced, the ink counter must be reset.
The low ink warning is only displayed properly if the ink counter is reset.
Message Prompting Confirmation of Ink Tank Replacement
If a Front Cover is open for a certain period of time, the printer will output a message
prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink
counter. The low ink warning is only displayed properly if the ink counter is reset.
1
Check the message, and click Yes.
Mistakenly clicking No, instead, will prevent the low ink warning from functioning
properly. If this happens, manually reset the ink counter in Printer Properties dialog
box.
2
Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and
Color.
If you have not replaced the ink tank with a new one, click Cancel.
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Printing Maintenance
Resetting the Ink Counter in Printer Properties dialog box
1
2
3
1
Open the Printer Properties dialog box and click the Maintenance tab.
Click Ink Counter Reset.
Select the newly installed ink tank, then click OK.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Application folder, and the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3, double-click the Print Center
icon.
(3) Select iP2000 from the Name list and click Utility or Configure.
(4) Select iP2000 from the Product list and click Maintenance.
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Printing Maintenance
2
Reset the Ink Counter.
(1) Select Remaining ink level setting
from the pop-up menu.
(2) Click Ink Counter Reset.
(3) Select the newly installed ink tank.
(4) Click OK.
58
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Printing Maintenance
„ How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of how
much ink actually remains. The reset is the only way to match the counter value with an
actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The '!' shows a low ink level in the ink tank.
BJ Status Monitor
BJ Printer Utility
The color ink becomes low.
Note
The color ink becomes low.
How to Check Ink Level
Open the Printer Properties dialog box. Click Maintenance tab and then
Start Status Monitor.
See "O
Opening the Printer Properties Dialog Box from Your Application
Program" on page 26.
If the ink level becomes low, the low ink warning is displayed when
printing is performed.
Open the BJ Printer Utility, and then select Ink Level Information from
the pop-up menu.
See "O
Open the BJ Printer Utility dialog box." on page 57.
59
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Printing Maintenance
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink
level. The ink counter can only be adjusted when it is reset at the time a new ink tank
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
Important If you did not reset the counter when you installed the current ink tanks,
the low ink warning may not function correctly, until the next time you
replace the ink tanks. Also, be sure to treat both counters separately.
Refer to "LLow Ink Warning Accompanied by Ink Tank Icon With '?'" on
page 70.
60
QSG_Shoot.fm Page 61 Wednesday, May 19, 2004 5:37 PM
Troubleshooting
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the User's Guide for additional
information on topics not covered in this section.
Cannot Install the Printer Driver" on page 62
• "C
• "P
Print Quality is Poor or Contains Errors" on page 63
• "TTroubleshooting Printer Hardware" on page 65
• "P
Paper Does Not Feed Properly" on page 66
• "H
Handling Error Messages" on page 68
An Error Message Appears on the Screen" on page 69
• "A
• "C
Cannot Print Properly from the Digital Camera" on page 71
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the appropriate action described
in the message.
The message may vary depending on your operating system.
61
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Troubleshooting
Cannot Install the Printer Driver
Problem
Possible Cause
Cannot Install the Installation
Printer Driver
procedure not
followed correctly
Try This
Follow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this
problem persists, contact the Customer Care Center.
Other applications
running in the
background
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
If printer driver installation did not start automatically when you inserted the CDROM into the CD-ROM drive:
1. Click Start and select My Computer.
2. Double-click the CD-ROM icon.
For non-Windows XP, open the My Computer window, and then double-click the CDROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
Installation CD-ROM Ensure that there are no problems with the Setup Software & User’s Guide CDnot working
ROM.
properly
Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the CD-ROM icon is displayed on the desktop.
If there is any problem with the CD-ROM, contact the Customer Care Center.
Unable to proceed
beyond the Printer
Connection Screen
62
If you cannot proceed beyond the Printer
Connection screen;
1. Click Cancel.
2. When the Installation Failure screen is
displayed, click Start Over.
3. Easy Intall screen is displayed, click
Back.
4. Click Exit, then remove the CD-ROM.
5. Turn the printer off.
6. Restart the computer.
7. Carefully follow the procedures
described in the Easy Setup Instructions
and reinstall the printer driver.
QSG_Shoot.fm Page 63 Wednesday, May 19, 2004 5:37 PM
Troubleshooting
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced
Ink tank is not seated
properly
Check that the ink tanks are firmly seated in the Print Head and reseat them if
necessary.
See "IInsert the ink tank." on page 55.
Print Head Nozzles
clogged
Print the nozzle check pattern to check for uneven ink output.
Printing the Nozzle Check Pattern" on page 39.
See "P
When a specific color is missing from the nozzle check pattern, clean the Print
Head.
If ink supply is uneven: See "P
Print Head Cleaning" on page 44.
Print Head is
misaligned
Aligning the Print Head" on page 50.
Align the Print Head. See "A
Media not loaded with Check that your paper is loaded with the correct print side facing up.
Printing Media" in the User’s Guide for detailed instructions on how
the print-side up
Consult "P
to load and handle your media.
Incorrect paper type
On the Main tab, ensure that the Media Type selected matches the media
loaded.
In the Print dialog box, select Quality & Media from the pop-up menu, and
then ensure that the Media Type selected matches the media loaded.
Glossy photo paper
other than the Canon
speciality media is
used
Selecting Other Photo Paper from Media Type, which may resolve the problem.
Load one sheet at a time and remove each sheet as soon as it is printed.
Incorrect Paper
Thickness Lever
position
Set the Paper Thickness Lever according to the printing paper type.
See "LLoading Paper" on page 3.
Print Quality not set
properly
Be sure to set the Print Quality setting to High for Windows or Fine for
Macintosh.
On the Main tab, click High for the Print Quality setting.
1. In the Print dialog box, select Quality & Media from the pop-up menu, and
then click Detailed Setting.
2. Drag the Print Quality slide bar to the Fine end.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to
print images that have high color saturation.
Color Intensity setting
is too high
Reduce the Intensity setting in the printer driver and try printing again.
1. Open the Printer Properties dialog box.
2. On the Main tab, select Manual for Color Adjustment, and then click Set.
3. Drag the Intensity slide bar to adjust the intensity.
1. In the Print dialog box, select Color Option from the pop-up menu.
2. Drag the Intensity slide bar to set the intensity.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
Paper Does Not Feed Properly" on page 66.
See "P
63
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Troubleshooting
Problem
Back of Paper is
Smudged
Printed Surface is
Scratched
Possible Cause
Try This
Inside of the printer is If the inside of the printer is dirty, printed paper may be smudged. Periodically
dirty
clean the inside of the printer.
See "C
Cleaning the Inside of the Printer" in the User’s Guide.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
Paper Does Not Feed Properly" on page 66.
See "P
Media is curled
If media is curled, its print side may be smudged by touching the Print Head.
Hold the opposite corners of the media, and gently bend them in the opposite
direction to uncurl the media.
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
Print Media to Avoid" on page 3.
See "P
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See "M
Media Types Suitable for Borderless Printing" on page 35.
See "M
Media Types Suitable for Borderless Printing" on page 35.
Paper Thickness Lever Set the Paper Thickness Lever in suitable position for your media.
position is not proper See "C
Canon Speciality Media" on page 12.
If the paper is scratched even when printing on plain paper (left ), set Paper
Thickness Lever to the right (
).
64
QSG_Shoot.fm Page 65 Wednesday, May 19, 2004 5:37 PM
Troubleshooting
Troubleshooting Printer Hardware
Problem
Printer Does Not
Start or Printer
Stops During
Print Jobs
Possible Cause
Try This
Print Head has
overheated due to
long periods of
continuous printing
Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
to cool down.
The Print Head tends to overheat when printing continuously for long periods of
time. The Print Head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution
Printing highresolution
photographs and
graphics
The area around the Print Head can become extremely hot during
extended print operation. Always avoid touching the Print Head and
its peripheral components.
Wait until the print job finishes.
The POWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Printer cable is too
long
Avoid using USB cables longer than 16.4 feet.
There may be
problems in your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility in Macintosh for the deletion. If you are using the OS other
than Mac OS X v.10.3, use the Print Center for deletion.
1. Open the Printer Properties dialog box.
See "O
Opening the Printer Properties Dialog Box from Your Application Program"
on page 26.
2. Click Maintenance tab and then Start Status Monitor.
3. Click Display Print Queue.
4. Select Cancel All Documents in the Printer menu.
When the confirmation messages is displayed, click Yes.
The print job is deleted.
Note
In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer menu.
1. Select Applications from the Go menu.
2. Double-click the Printer Setup Utility icon in the Utilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the Print
Center icon.
3. Double-click iP2000 displayed under Name in the Printer List.
4. Click to select an undesired document and click .
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
selected
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or
the Page Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Not enough free
space on hard disk
Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.
65
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Troubleshooting
Paper Does Not Feed Properly
Problem
Paper Does Not
Feed Properly
Possible Cause
Try This
Inappropriate paper • Check to see if the paper you are printing on is too thick or curled.
Print Media to Avoid" on page 3.
type used
See "P
• Check if the paper exceeds the load limit mark (
). If it exceeds, load less
paper.
See "LLoad the paper." on page 6.
Paper Feed Roller is Follow the steps described below to clean the Paper Feed Roller.
dirty
1. Ensure that the printer is turned on. Remove all sheets of paper out of the sheet
feeder that cannot feed paper properly.
2. Press the Paper Feed Switch on the printer to choose the sheet feeder
mentioned in 1. above.
3. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three
times, release the button.
The Paper Feed Roller will rotate as it cleans.
4. Repeat this operation two times.
5. Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder
from which you removed paper as mentioned in 1.
6. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three
times, release the button.
The paper that is loaded in the printer will feed through the printer and be
ejected.
7. Repeat this operation three times.
If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat
the above procedure.
Paper Jams in the
Remove the paper according to the following procedure.
Auto Sheet Feeder, 1. Slowly pull the paper out, either from the sheet feeder or from the Paper Output
Front Sheet Feeder
Slot, whichever is easier.
or Paper Output Slot
When paper is loaded in the Auto Sheet When paper is loaded in the Front Sheet
Feeder
Feeder
• If the paper tears and a piece remains inside the printer, open the Front Cover
and remove it.
Caution
Be careful not to touch the components inside the printer.
After removing all paper, close the Front Cover.
• If you cannot pull the paper out, turn the printer off and turn it back on.
The paper will be ejected automatically.
2. Reload the paper into the printer and press the RESUME/CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See "H
Handling Error Messages" on page 68) continues after
removing the paper, contact the Customer Care Center.
66
QSG_Shoot.fm Page 67 Wednesday, May 19, 2004 5:37 PM
Troubleshooting
Problem
Paper Does Not
Feed Properly
Possible Cause
Try This
Paper Jams in the
Remove the paper according to the following procedure.
Inside of the Printer 1. Open the Rear Cover, and slowly pull the paper out.
• If you cannot pull the paper out, ensure that the Paper Output Tray is pulled out,
turn the printer off and turn it back on.
The paper will be ejected automatically.
2. Close the Rear Cover.
3. Reload the paper into the printer and press the RESUME/CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See "H
Handling Error Messages" on page 68) continues after
removing the paper, contact the Customer Care Center.
67
QSG_Shoot.fm Page 68 Wednesday, May 19, 2004 5:37 PM
Troubleshooting
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.
Number of
Flashes
Possible Cause
Try This
Two flashes
Printer is out of
paper
Reload paper and press the RESUME/CANCEL button.
Three flashes
Paper jam
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
Paper Jams in the Auto Sheet Feeder,
press the RESUME/CANCEL button. See "P
Front Sheet Feeder or Paper Output Slot" on page 66.
Four flashes
Ink tanks installed
incorrectly
Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.
Five flashes
No Print Head
Install a Print Head correctly. Press the POWER button to turn off the printer, and
installed / Defective press the POWER button again to turn on the printer. If the same error occurs, the
Print Head may be defective. Contact the Customer Care Center.
Print Head
Eight flashes
Waste ink absorber* The printer has a built-in waste ink absorber to hold the ink consumed during Print
almost full
Head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the RESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
Nine flashes
A specified period
of time has lapsed
without receiving
any response from
the digital camera /
The digital camera
or digital video
camcorder is not
compatible with this
printer
Note
POWER lamp flashes
alternately green and
orange
Disconnect the cable, press the RESUME/CANCEL button, and then connect the
cable again.
If the error persists, the connected digital camera or digital video camcorder may
be incompatible with this printer. Use a compatible digital camera or digital video
camcorder.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Reconnect the printer cable, and then
plug the printer back in and turn the printer back on after leaving it for a while. If
the problem remains, contact the Customer Care Center.
* The waste ink absorber absorbs ink used during cleaning.
68
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Troubleshooting
An Error Message Appears on the Screen
Problem
Possible Cause
Printer not ready
Try This
The POWER lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Error Writing /
Output to USBnnn or
MPUSBPRNnn
Paper is not loaded Load paper and press the RESUME/CANCEL button.
Faulty connection
Ensure that the printer cable is securely connected to the computer.
Note
“Error No.: 300”
If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer port error
Verify the printer port status.
Double-click Universal Serial Bus (USB) controllers on the Device Manager
dialog box, then double-click Canon PIXMA iP2000 to see the status.
Refer to the User's Guide for instructions on how to verify the status.
Printer port settings
and printer
interface do not
match
Canon PIXMA
Ensure that the destination Printer Port is set to MPUSBPRNnn (C
iP2000) or USBnnn (C
Canon PIXMA iP2000) (Where nn represents a number).
If the settings are not correct, follow the procedures described in the Easy Setup
Instructions and reinstall the printer driver.
Refer to the User’s Guide for instructions on how to verify status and the correct
action to take.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1. Click Start, and select All Programs (or Programs), Canon PIXMA iP2000, and
Uninstall.
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
Printer not ready
If the POWER lamp is off, turn the printer on.
If the POWER lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops flashing.
Printer not properly Ensure that the printer is securely connected to the computer.
connected
Note
If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Your printer name is 1. Select Applications from the Go menu.
not displayed in the 2. Double-click the Printer Setup Utility icon in the Utilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the Print
Printer List of
Center icon.
Printer Setup Utility
3. Ensure that iP2000 is displayed in the Printer List.
(or Print Center).
If iP2000 is not displayed in the Printer List, reinstall the printer driver.
Note
If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.
69
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Troubleshooting
Problem
Have you replaced
ink tank with a new
one? message is
displayed
Possible Cause
Try This
If the ink tank has
been replaced with
a new one
Click Yes to reset the ink counter.
See "Resetting the Ink Counter" on page 56.
If the Front Cover
Click No or Cancel on the dialog box described above.
has been open for a You can choose the option to disable the diaplay of this confirmation message.
certain period (the 1. Ensure that the printer is turned on and open the Printer Properties dialog
ink tank has not
box.
been replaced)
2. Click the Maintenance tab and then click Low Ink Warning Setting.
3. Clear a check box of Diaplay a confirmation message of ink tank replacement
and click Send.
Low Ink Warning
Accompanied by Ink
Tank Icon With '?'
Failure to reset ink
counter when
installing new ink
tank
The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "R
Resetting the Ink Counter" on page 56.
A “?” is displayed next to the Ink counter between the time one ink tank is
removed and the ink counter is reset when the next one is installed. Display of
the “?” can be disabled by unchecking the Display low Ink Warning check box.
1. Open the Printer Properties dialog box.
2. Click the Maintenance tab and then click Low Ink Warning Setting icon.
3. Clear a check box of Display low ink warning off and click Send.
If you do not want to display the remaining ink level in the Ink Level Information,
clear a check box of Display the remaining ink level.
1. Select Applications from the Go menu.
2. Double-click the Printer Setup Utility icon in the Utilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the Print
Center icon.
3. Select iP2000 from the Name List and click Utility or Configure.
4. Select iP2000 from the Product list and click Maintenance.
5. Select Remaining ink Level setting from the pop-up menu.
6. Click Remaining Ink Level Indicator Setting icon.
7. Clear a check box of Display the remaining ink Level and click Send.
70
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Troubleshooting
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still
camera or digital video camcorder*, and the countermeasures to eliminate them.
* Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
Camera Error Message
Possible Cause
Try This
Printer in use
Images are being printed from Wait until printing ends. The printer automatically starts
the computer
printing the images from the camera after completing the
current printing.
Printer warming up
The printer is warming up
Wait until warm-up ends. When it is ready, the printer starts
printing automatically.
No paper
No paper is loaded
Load the paper in the Auto Sheet Feeder of the printer and
select Continue*1 in the display on your camera. The Front
Sheet Feeder cannot be used for printing.
Paper error
The Paper Output Tray is
closed
Open it. Printing will resume.
Paper Jam
A paper jam occurrs in the
printer
Select Cancel in the display on your camera to cancel the print
job. Remove the jammed paper, load new media, and press the
RESUME/C
CANCEL button.
Printer cover open
The Front Cover is open
Close the Front Cover.
No Print Head
No Print Head is installed (The Install a Print Head according to the Easy Setup Instructions.
If a Print Head has already been installed, remove it, check that
POWER lamp on the printer
its contacts are clean, and then reinstall it.
flashes five times)
If the problem still remains, the Print Head may be defective.
The Print Head is defective
Contact the Customer Care Center.
(The POWER lamp on the
printer flashes five times)
Waste tank (Waste ink
absorber*2) full
The waste ink absorber*2 is
nearly full
The printer has a built-in waste ink absorber to hold the ink
used during Print Head cleaning. This error message indicates
that the waste ink absorber is nearly full.
Selecting Continue*1 in the display on your camera resumes
printing. Printing can be continued for a while, but printing
cannot be continued when the waste ink absorber becomes full.
Contact the Customer Care Center as soon as possible.
Ink is low
It is about time to replace the
ink tank with a new one
Select Continue*1 in the display on your camera to resume
printing.
Ink tank is empty
Replace the ink tank with a
new one
Printing resumes once the Front Cover is closed after ink tank
replacement.
You can continue printing by selecting Continue*1 in the display
on your camera with the ink tank empty. But, it is recommended
you replace it with a new one immediately after printing. It may
damage the printer if you continue printing with empty ink
tanks.
Printer error
An error requiring servicing
might have occurred (The
POWER lamp on the printer
flashes alternately orange and
green)
Select Cancel in the display on your camera to cancel the print
job.
Disconnect the cable connected to the camera, turn off the
printer, and unplug the power cord of the printer from the
outlet. Leave the printer for a while, plug the power cord of the
printer back in the outlet, turn on the printer, and connect the
camera to the printer.
If the error persists, contact the Customer Care Center.
*1 To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting Continue.
*2 The waste ink absorber absorbs ink used during cleaning.
71
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Troubleshooting
Note
• PictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your printer for direct printing.
• This section describes errors that are indicated on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. The error messages and
operations may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number
of flashes the POWER lamp on the printer makes and check for the cause of
Handling Error
the error and take the appropriate action. For details, see "H
Messages" on page 68.
• Connecting a digital camera not compatible with PictBridge or Bubble Jet
Direct makes the POWER lamp on your printer flash nine times. In such a
case, unplug the cable connecting the camera to the printer, and press the
RESUME/CANCEL button on the printer.
• A communication time out occurs if printing takes a long time or if it takes
too much time to send data. This may stop printing. In such a case,
disconnect the cable between the printer and the camera, press the
RESUME/CANCEL button on the printer, and reconnect the cable between
the printer and the camera. Then, turn the camera on, if it does not
automatically turn on. If the problem is still unresolved, select some other
photo and check if it can be printed or not.
• The Print Head Nozzles may be clogged if printing becomes faint or colors
When Printing Becomes Faint or Colors are Incorrect" on
are incorrect. See "W
page 38.
• If the paper is curled or its surface is scratched during printing, make sure
that you are using the correct type of paper. If this error occurs even when
you are using the correct type of paper, select Prevent paper abrasion on
Print Quality is Poor or Contains
Custom Settings in the printer driver. See "P
Errors" on page 63.
• To disconnect the cable connected between the digital camera and printer,
follow the procedure below.
1. Disconnect the cable from the printer.
2. Turn off the digital camera.
3. Disconnect the cable from the digital camera.
When disconnecting the cable, be sure to hold the connector by its sides.
• For the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles on the digital camera,
contact the manufacturer.
72
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Appendix
Appendix
Installing the Printer Driver when using Mac OS 9.x
When using other than Mac OS X (Mac OS 9.x), install the printer driver following the
procedure below.
1
Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.
TURN THE PRINTER ON.
2
3
4
5
Open the Mac OS 9 folder on the CD-ROM, then double-click the Printer
Driver folder.
Double-click the Installer icon in the Printer Driver folder.
Read the License Agreement and click Accept, if you agree.
Click Install.
The printer driver will load automatically.
6
7
8
9
If the message “No other applications can be running…” is displayed, click
Continue.
When the “Installation was successful” screen displays, click Restart.
Open the Mac OS 9 folder on the CD-ROM, then double-click the Application
folder.
Double-click on the software to be installed.
Follow the on-screen instructions.
10 When the “Installation has Finished” screen appears, click OK.
11 When prompted, restart your computer.
12 Select the Apple menu, then Chooser.
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Appendix
13 Click the iP2000 icon in the Chooser.
Note
• If iP2000 is not displayed in Printer field, check if the printer is turned on
or properly connected to the computer.
• Do not click the PIXMA iP2000 (s) icon.
14 Close the Chooser.
Note
Register your product at www.registercanon.com to ensure product support.
15 To ensure highest quality output, carry out Print Head alignment.
Refer to the Mac OS 9 Printer Driver Guide for instructions or how to align the Print Head.
74
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Appendix
User’s Guide Table of Contents
Your printer’s User’s Guide offers detailed information on the following topics.
How to Use This Manual
How to Read This Manual
Safety Precautions
Printer Parts and Their Function
Front View
Operation Panel
Rear View
Inside the Printer
Using the Auto Sheet Feeder and the Front
Sheet Feeder
Loading Paper
Changing the Paper Source
Further Printing Techniques
Printing Photographs
Specifying Paper in the Front Sheet Feeder
Printer Driver Functions (Windows)
Printer Driver Functions (Macintosh)
BJ Printer Utility (Macintosh)
Printing Media
Compatible Media Types
Photo Paper Pro PR-101
Photo Paper Plus Glossy PP-101
Photo Paper Plus Semi-Gloss SG-101
Matte Photo Paper MP-101
Glossy Photo Paper GP-401
High Resolution Paper HR-101N
Photo Paper Plus Double Sided PP-101D
T-Shirt Transfers TR-301
Transparencies CF-102
Envelopes
Routine Maintenance
When Printing Becomes Faint or Colors are
Incorrect
Printing the Nozzle Check Pattern
Print Head Cleaning
Print Head Deep Cleaning
Aligning Print Head
Replacing an Ink Tank
Transporting Printer
Troubleshooting
Cannot Install Printer Driver
Print Quality is Poor
Printer Does Not Start or Stops During Print
Jobs
Paper Does Not Feed Properly or Paper Jams
The POWER Lamp Flashes Orange
An Error Message is Displayed on the Screen
Cannot Print Properly from the Digital Camera
Problems Relating to Windows (Windows)
Appendix
Printing Area
Uninstalling Printer Drivers
Uninstalling the User’s Guide (Windows)
Cleaning the Inside of the Printer
Specifications
Index
Checking the Status of the Printer
BJ Status Monitor Functions (Windows)
Printer Setup Utility (or Print Center)
(Macintosh)
75
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Appendix
Specifications
Printer
Printing resolution:
4800* x 1200 dpi. max.
(*Ink droplets can be placed in a pitch of 1/4800 inch at minimum.)
Print speed *
Black printing
*Print speed may vary with the content of the
document and the processing speed of the
host computer.
Max Speed (Custom Setting 5): 20 ppm
Standard: 14.4 ppm
Color printing
Max Speed (Custom Setting 5): 14 ppm
Standard: 7.3 ppm
Print width:
203.2 mm max. (8.0 in)
(for Borderless Printing: 215.9 mm / 8.5 in)
Resident print control mode:
Canon extended mode
Receive buffer:
42 KB
Interface:
USB/Direct Print Port
Acoustic noise level:
Approx. 43 dB (A) (in the highest print quality mode)
Operating environment:
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment:
Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply:
AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Power consumption:
Standby: Approx. 2 W
Printing: Approx. 11 W
OFF: 1 W or lower
Dimensions
(with a Paper Support and Front Cover retracted):
418 (W) x 260 (D) x 169 (H) mm
16.46 (W) x 10.24 (D) x 6.65 (H) in
Weight:
Approx. 4.4 kg (9.8 lb.)
Print Head:
Black: 160 x 2 nozzles (600 dpi)
Cyan, Magenta, Yellow: 128 x 2 nozzles per each color (600 dpi)
Ink Tanks:
Capacity (pages):
Black (BCI-24 Black) approx. 300*1, approx. 520*2
Color (BCI-24 Color) approx. 170*2
*1
1500 characters per page, normal text, at standard and plain
paper mode with Windows XP printer driver
*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and
plain paper mode with Windows XP printer driver
76
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Appendix
Camera Direct Print
• Canon Bubble Jet Direct
Compatible Paper
Card #1 (Photo Paper Pro 4"×6" /101.6×152.4 mm), Card #2 (Photo
Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo
Paper 4"×6" /101.6×152.4 mm), Card #3 (Photo Paper Plus Glossy
5"×7" /127.0×177.8 mm), LTR (Photo Paper Pro, Photo Paper Plus
Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper Letter
size), A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-Gloss, or Glossy Photo Paper A4 size)
Layout Print
Standard: Borderless / with border, Index Print: 6-80 images
(Depending on the size of print media)
Print Quality
Standard
Effect
Exif Print compatible
DPOF Version
Ver. 1.00 compatible (Index print, number of copies, select images,
print special characters (date))
• PictBridge
Paper size
Default (Photo Paper Plus Glossy 10 x 15 cm/4"×6"), 10 x 15 cm/
4"×6" (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus
Semi-Gloss, or Glossy Photo Paper), 13 x 18 cm/5" x 7" (Photo
Paper Plus Glossy)*, A4/8.5"×11" (Photo Paper Plus Glossy A4/
Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/
Letter, Glossy Photo Paper A4/Letter)
*If using a Canon PictBridge-compatible camera, you can select it.
Paper Type
Default (Photo Paper Plus Glossy), Photo (Photo Paper Plus Glossy),
Fast Photo (Photo Paper Pro)
Layout
Default (Borderless), Borderless, Bordered, 2-up/4-up/9-up/16up*
When 4"×6" is selected from “Paper Size”, these options may be
available in “Layout”. For details on “Layout”, see Quick Start
Guide.
Trimming
Off (No trimming)
Image optimize
Default (On: Exif Print), “VIVID”*, “NR” (Noise Reduction)*,,
“VIVID+NR”*
*If using a Canon PictBridge-compatible camera, you can select it.
Date print
Default (Off: No printing)
77
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Appendix
BJ Printer Driver Systems Requirements
• Use a computer equipped on which Windows XP, Windows
2000, Windows Me, or Windows 98 can operate.
• USB interface
• CD-ROM drive
• Available hard-disk space for printer driver installation
(including temporary files)
Windows XP/Windows 2000: 50MB
Windows Me/Windows 98: 15MB
• Use a Macintosh series computer equipped with USB
interface on which Mac OS X v.10.2.1 or later or Mac OS
9.x can operate.
• USB interface
• CD-ROM drive
• Available hard-disk space for printer driver installation
Mac OS X v.10.2.1 or later: 100 MB
Mac OS 9.x: 30 MB
USB operation can only be guaranteed on a PC with preinstalled Windows XP, Windows 2000, Windows Me, or
Windows 98.
• The following functions are not supported when using
Mac OS X v.10.2.1 or later:
- Duplex Printing
- Poster Printing
- Fit to Page Printing
- Booklet Printing
- Reverse Order Printing (except for Mac OS X v.10.3.x)
- Photo Optimizer PRO
Additional Systems Requirements for Electric Manual
• 15 MB free hard disk space
• Windows: Microsoft® Internet Explorer 5.0 or later.
• Mac OS: Microsoft® Internet Explorer 5.0 or later, Safari 1.0 or later.
78
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Appendix
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use
your printer safely. Do not attempt to use printer in any way not described in this manual.
Warning
You may cause an electric shock/fire or damage the printer if you ignore any of
these safety precautions.
Choosing a location
Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord.
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other
equipment (extension lead/cord, 2- or 3- way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt
collected on the plug and the power outlet. If the printer is placed at a location
exposed to a lot of dust, smoke, or high humidity, the dust collected on the
plug absorbs moisture and may cause insulation failure and fire.
Cleaning the printer
Use a damp cloth to clean the printer. Never use flammable solvents such
as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the
printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the
printer.
Maintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
printer
Do not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the printer.
79
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Appendix
Caution
You may cause injury or damage the printer if you ignore any of these safety
precautions.
Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
When moving the printer, carry the printer at both ends.
Power supply
Ensure that the area around the power outlet is kept clear at all times so you
can easily unplug the power cord if necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/ cord.
Never use a power supply source other than the one rated for the printer in the country where you
purchased the printer.
AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Working around the
printer
Never put your hands or fingers in the printer while it is printing.
Do not place any object on the printer.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for
service.
Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake Print Head or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after printing.
The metal parts may be very hot and could cause burns.
80
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Appendix
Regulatory Information
Color Printer Model: K10239
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.
81
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Appendix
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished
Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA
repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA
repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no
warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment
and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment
covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are
sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or
fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such nonCanon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a)
(b)
(c)
Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or
environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by
someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches,
and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the
user’s manual or other documentation for the Product.
Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally
frequent service calls or service problems.
If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CDROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH
SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR
EXCLUSIVE REMEDY.
Canon USA offers a full range of customer technical support* options:
• Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com)
82
QSG_Lim.fm Page 83 Wednesday, May 19, 2004 5:39 PM
Appendix
• Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at
1-800-828-4040
• The location of the ASF nearest you for carry-in service (1-800-423-2366)
• Telephone Device for the Deaf (TTDD 1-866-251-3752)
If the problem cannot be corrected by using one of the above technical support options, repair options (i.e. Carry-In/Mail-In
Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call
to the live technical support number(s) above or via the website at www.canontechsupport.com. Please note that under the
InstantExchange program, a replacement product will be provided to you prior to your return of the defective product. Since
the defective product becomes the property of Canon USA at the time of the exchange, the defective product must be returned
in the shipping materials provided. If the defective product is not returned, as directed, you will be responsible for the value of
the replacement product, for which Canon USA may invoice you.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
* Support program specifics are subject to change without notice.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
83
iP2000_QSG_USIX.fm Page 84 Thursday, May 20, 2004 10:13 AM
Index
Index
A
Adjusting Print Quality ............................................... 27
Advanced Printing ...................................................... 20
Aligning the Print Head ............................................... 50
An Error Message Appears on the Screen .................... 69
B
BCI-24 Black .............................................................. 54
BCI-24 Color ............................................................... 54
BJ Printer Driver Systems Requirements ...................... 78
BJ Printer Utility dialog box ......................................... 40
BJ Status Monitor ..................................................61, 65
Borderless (full) ......................................................... 37
Borderless Print ......................................................... 34
Borderless Printing ................................................35, 64
Bubble Jet Direct ...................................................24, 77
C
Camera Error Message ................................................ 71
Canceling Print Jobs ................................................... 15
Cannot Install the Printer Driver .................................. 62
Cannot Print Properly from the Digital Camera ............. 71
Canon Bubble Jet Direct compatible digital camera ...... 20
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) . 82
Cleaning ...............................................................44, 46
Connecting to a Digital Camera ................................... 20
D
Deep Cleaning .......................................................47, 49
Direct Printing from PictBridge-compatible Digital
Cameras ................................................................. 22
Driver
saving settings ................................................... 32
settings .........................................................14, 18
uninstalling ........................................................ 69
High Resolution Paper ................................................12
I
Ink Counter Reset .......................................................57
Ink tank ......................................................................54
Installing the Printer Driver when using Mac OS 9.x .....73
L
Load Limit Mark ............................................................6
Loading Paper ...............................................................3
Loading Paper in the Auto Sheet Feeder .........................4
Loading Paper in the Front Sheet Feeder ........................9
Low Ink Warning .........................................................59
Low Ink Warning Setting .............................................70
M
Matte Photo Paper ......................................................12
Media Name ...............................................................12
Media Type ..................................................... 13, 14, 17
Media Types for Digital Camera ............................. 23, 24
Media Types Suitable for Borderless Printing ...............35
Message Prompting Confirmation of Ink Tank Replacement
...............................................................................56
N
Nozzle Check ........................................................ 39, 41
Nozzle Check Pattern
examining ...........................................................42
printing ...............................................................39
O
Opening the Printer Properties Dialog Box Directly from the
Start Menu ..............................................................26
Opening the Printer Properties Dialog Box from Your
Application Program ................................................26
E
P
Easy-PhotoPrint ....................................................34, 35
Easy-WebPrint ............................................................ 34
Examining the Nozzle Check Pattern ........................... 42
Exif Print .................................................................... 34
Page Setup ........................................................... 16, 65
Page Setup dialog box .......................................... 16, 65
Paper Feed Roller ........................................................66
Paper Feed Switch ........................................................3
Paper Size ..................................................................16
Paper Support Load Limit ............................................12
Paper Thickness Lever ...................................................5
Paper Thickness Lever Position ...................................12
Pattern Check screen ............................................ 40, 41
Photo Noise Reduction ................................................31
Photo Optimizer PRO ..................................................29
Photo Paper Plus Double Sided ...................................12
G
Glossy Photo Paper .................................................... 12
H
Handling Error Messages ............................................ 68
Help ............................................................................. 2
84
iP2000_QSG_USIX.fm Page 85 Thursday, May 20, 2004 10:13 AM
Index
Photo Paper Plus Glossy ..............................................12
Photo Paper Plus Semi-Gloss .......................................12
Photo Paper Pro ..........................................................12
PhotoRecord ...............................................................34
PictBridge .............................................................22, 77
PictBridge-compatible Digital Cameras ........................20
POWER button .............................................................. 2
POWER lamp ................................................................ 2
POWER/ERROR lamp ...................................................68
Preview before printing ...............................................15
Print Center .................................................................40
Print Check Pattern ...............................................40, 41
Print dialog box .....................................................14, 17
Print Head Alignment ............................................50, 52
Print Head Cleaning .....................................................44
Print Head Deep Cleaning ............................................47
Print Media to Avoid ..................................................... 3
Print Mode ..................................................................18
Print Quality .................................................... 15, 27, 63
Printer Driver Settings for Media Type ..........................12
Printer Properties dialog box ..................... 14, 26, 39, 63
Printer Setup Utility .....................................................40
Printing Borderless Photographs .................................35
Printing Photographs Directly from a Canon Bubble Jet
Direct compatible Digital Cameras ...........................24
Printing Photographs Directly from a Digital Camera ....20
Printing the Nozzle Check Pattern ................................39
S
Safety Precautions ...................................................... 79
Saving Driver Settings ................................................ 32
Speciality Media ......................................................... 12
Specifications ............................................................ 76
T
Transparencies ........................................................... 12
Troubleshooting ......................................................... 61
T-Shirt Transfers ......................................................... 12
Turning on the Printer ................................................... 2
U
Uninstalling the printer driver ..................................... 69
User’s Guide Table of Contents ................................... 75
Using Speciality Media ............................................... 11
Using the Auto Sheet Feeder and the Front Sheet Feeder 3
V
Vivid Photo ................................................................. 30
W
When Printing Becomes Faint or Colors are Incorrect ... 38
R
Recalling Driver Settings .............................................32
Replacing an Ink Tank .................................................54
Resetting the Ink Counter ............................................56
Resetting the Ink Counter in Printer Properties dialog box
................................................................................57
RESUME/CANCEL button ..............................................15
85
iP2000_QSG_USIX.fm Page 86 Thursday, May 20, 2004 10:13 AM
Index
86
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the printer):
Description
Order #
Ink Tanks
BCI-24 Black
6881A003
Model Number (located on the front of the printer):
BCI-24 Color
6882A003
Setup Software and User’s Guide version number (USCD X.X)
located on the CD-ROM:
Canon Specialty Papers
Purchase Date:
Glossy Photo Paper (8.5" x 11"/20 sheets)
1026A009
High Resolution Paper (8.5" x 11"/100 sheets)
1033A011
Matte Photo Paper (8.5" x 11"/50 sheets)
7981A004
Photo Paper Plus Glossy (4" x 6"/20 sheets)
7980A007
Photo Paper Plus Glossy (4" x 6"/50 sheets)
7980A012
Photo Paper Plus Glossy (4" x 6"/120 sheets)
7980A022
Photo Paper Plus Glossy (5" x 7"/20 sheets)
7980A019
Canon U.S.A. Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries within
24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
7980A006
Photo Paper Plus Semi-Gloss (4" x 6"/50 sheets)
8386A010
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)
1029A014
Photo Paper Pro for Borderless Printing (4" x 6"/75 sheets)
1029A027
Photo Paper Pro (8.5" x 11"/15 sheets)
1029A004
Photo Paper Pro (8.5" x 11"/30 sheets)
1029A028
Transparencies (8.5" x 11"/50 sheets)
1043A004
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please refer to our Web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
©2004 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their
respective owners. As an ENERGY STAR® partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Quick Start Guide
Photo Printer
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Canon Inc.
30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, Japan
Quick Start Guide
Canon Canada, Inc.
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
Canon Latin America, Inc.
703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.
Canon Mexicana S. de R.L. de C.V.
Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
The following ink tanks are compatible with iP2000.
For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.
QA7-3264-V01
XXXXXXXX
©CANON INC.2004
PRINTED IN THAILAND