user manual
Espresso coffee machine
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EBA 60010 X
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ENGLISH
CONTENTS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Description of the coffee machine
Description of the control panel: touch control
Safety instructions
Instructions for the first use of the machine
Accessories
Drawer
Making Coffee
Hot water
Steam
Programming the quantity of ground coffee
Programming the quantity of coffee poured in the cup
Programming the quantity of hot water
Coffee menus
Cleaning
Installation
What to do if …
Technical specifications
After-sales Service, spare parts and guarantee
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1. DESCRIPTION OF THE COFFEE MACHINE
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Filter holder ring nut
Steam/water nozzle
Coffee press
Coffee Grinder button
Coffee measuring device
Grinding regolation knob
Coffee beans container
Water reservoir
Drip tray
Brita filter
scoop
Two way nozzle /2cups
Filter holder
One-way nozzle/1cup
Rack for espresso making
Two-cup filter
One-cup filter
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2. DESCRIPTION OF THE CONTROL PANEL:
TOUCH CONTROLS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Water temperature indicator
ON/stand-by indicator
Coffee indicator
Water indicator
Steam indicator
Light indicator
LEDs of coffee measures (Small coffee, large coffee, 2 small cups of strong
coffee, 2 large cups of weak coffee)
Water refill indicator
Steam/water knob
ON-OFF/stand-by control
Coffee control
Hot water control
Steam control
Light control
Coffee programme selector knob
TOUCH CONTROLS: Instructions of use
Touch controls are the exclusive characteristic of this model. In fact pressing lightly on
the respective symbol will enable the corresponding function of the machine. However
these touch keys must be pressed, although lightly, just in the case of a common
pushbutton, to prevent functions from being enabled accidentally.
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3. SAFETY
Please read this instruction book before using thè appliance and retain for
future reference. These warnings are provided in the interests of your safety,
ensure you understand them fully before using the appliance.
Intended use
•
The appliance is intended for use in the home. If the appliance is used for
purposes other than those intended or used incorrectiy, no liability can be
accepted by thè manufacturer for any damage that may be caused.
•
Alterations or changes to the appliance are not permitted for reasons of
safety.
Prior to initial start-up
•
Check the appliance for transport damage. Under no circumstance should
a damaged appliance be plugged in! In the event of damage, please contact your retailer.
Safety of children
•
•
Keep packaging material away from children.
Please make old appliances unusable prior to disposal. Pull out the mains
plug, and cut off the mains cable.
DURING THE OPERATION
CAUTION:
The filtering unit will always be kept very hot to obtain an excellent coffee.
Therefore please use this machine with extreme care to avoid being scalded.
•
•
•
•
•
•
This machine must be used only by grown-up people. Make sure that children
cannot touch the its controls nor play with the machine.
Modifying or merely trying to modify the characteristics of this product is very
dangerous, and will invalidate your guarantee.
Always keep this machine clean.
The external parts of this machine become very hot while it is operating
and they will not cool down immediately after the machine is switched
off. Keep children out of reach until the machine has cooled down
completely.
Before cleaning or servicing the machjine, make sure that it is
disconnected from the power supply.
In case of malfunction, never try to repair the machine yourself. Consult this
manual and if the necessary information cannot be found, please contact the
nearest Service Force Center. This machine must be serviced exclusively by an
authorized Service Force Center. Always ensure the use of genuine spare parts.
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FOR INSTALLATION AND SERVICING
Keep this instruction manual together with the machine for any future
reference. If the machine is sold or transferred to another person, make
sure that this instruction manual is given to the new user, so that he/she
can become familiar with the machine’s functions and with the
recommendations given.
•
•
•
This machine must be installed and connected to the mains by a
COMPETENT PERSON. Make sure that the machine is DISCONNECTED
from the power supply before any servicing operation.
After unpacking the machine make sure that the product has not suffered any
damage and that the power cord is in perfect condition. In case of damage, plase
contact your retailer or our customer service dept.
The Manufacturer declines all responsibility if the safety rules are not
complied with.
SOME HINTS OF ENVIRONMENTAL PROTECTION
PACKAGE
•
All the packing materials are environmentally friendly and they can be recycled.
Please help in preserving the environment, by using the proper channels of
separate collection of rubbish.
DISPOSAL
Appliance Packaging Information
Ali materiais are environmentally sound.
The plastics can be recycled and are identifìed as follows:
>PE< for polyethylene, e.g. the outer covering and the bags in the interior.
>PS< for polystyrene foam, e.g. thè pads, which are ali free of chiorofluorocarbon.
The carton parts are made from recycled paper and shouid be disposed ofat a wastepaper recycling collection location.
Diposal of Old Appliances
• Use an authorised disposai site.
Contact your Locai Council or Environmental Health Office to see if there
are facilities in your area to recycle the appliance.
CE
This machine complies with the directive BT 73/23
Electrical safety rules EN 60335-1 (August 1995 - Safety for electrical household and
similar appliances – General Standard) and EN 60335-2-15 (April 1996 – Specific Rules
concerning the equipment for heating liquids).
Directive EMC 89/336 in conformity with the following standards:
55014-1; 55014-2; 61000-3-2; 61000-3-3
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The symbol
on the product or on its packaging indicates that this product may
not be treated as household waste. Instead it shall be handed over to the applicable
collection point for the recycling of electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent potential negative consequences
for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information about
recycling of this product, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
4. INSTRUCTIONS FOR THE FIRST USE OF THE MACHINE
FILLING UP THE WATER
RESERVOIR
•
Squeeze
together
the
unlocking
levers
available
under the drip tray and pull the
machine as it is shown in the
figure.
•
Gently pull the coffee machine
forward from the housing by
sliding it along the telescopic
runners.
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Hardness of water:
•
Before filling up the water reservoir,
make sure that the decalcifying Brita filter
has been soaked in cold water for at least
30 min. Follow the instructions printed on
the filter package. After this operation
insert the filter into position inside the
water reservoir as it is shown in the
figure.
•
If the machine will not be used for long
periods, change the water in the tank
and drain the boiler: the machine will
hold and dispense about half a litre of
water (refer to the chapter”Hot water”).
•
Brita filters are available from most
supermarkets and domestic goods outlest, at
our After-Sales Service Centres or at the
Shops of Authorized Spare Parts.
•
Remove the reservoir and fill it with
approximately 2.5 litres of water as shown.
•
replace the water reservoir in its own
housing tanking care to fully engage the
water valve on the base.
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•
Ensure the mains ON/OFF switch(at rear) is
ON
•
push the machine back into the housing
untill a “CLICK” can be heard. This indicate
that the machine has been locked in
position.
FILLING UP THE CONTAINER WITH COFFEE BEANS
•
Press the unlocking levers available
under the drip tray and pull the machine
as it is shown in the figure.
•
Pull the coffee machine forward from
the housing along the telescoping
runners .
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•
Pour approximately 200 g of coffee
beans into the container on the top as
shown in the figure.
•
push the machine back into the housing untill
a “CLICK” can be heard. This indicate that the
machine has been locked in position.
WATER REFILL INDICATOR CONTROL PANEL-8
•
This machine has a sensor which detects the when the water reservoir is empy
the reservoir empy led will illuminate. the machine will not operate untill the water
reservoir is re filled. Manually re start the programme.
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INITIAL START-UP
•
Ensuring the water reservoir is full, turn the steam/water knob anti clockwise
as shown above.
•
Switch the coffee machine on by pressing the on-off/stand-by control pressed
until the red LED stops flashing and remains lit. This indicates the operating
condition of the machine (flashing: STAND-BY; lit ON; out OFF).
•
At the same time the water temperature indicator will be on; this LED
indicates the heating phase of the water inside the boiler.Place a container
below the steam spant and press the hot water control as above.
CAUTION! Hot air and steam may precede the hot water.
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•
When the water is flowing close the steam/water knob by turning clockwise.
•
When the water temperature light goes out, the machine has reached the correct
temperature and it is ready to make coffee. Only the on-off indicator are now lit.
(if necessary, repeat the process several times)
RESETTING STANDARD VALUES
•
This coffee machine is calibrated in the factory to make the optimum Italian
espresso, as approved by the coffee University of Naples and complying with ILLY
standards.The values set for large coffee comply with German standards.
•
If the standard values have to be reset, from the stand-by switch the machine on
by pressing both the on/off and hot-water buttons at the same time.
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•
All the LEDs will briefly illuminate to indicate the factory values have been reset.
N.B.: The standard values only concern the quantity of water required for
each cup of coffee. Then the measures of ground coffee will not vary.
CAUTION – ADJUSTING THE GROUND COFFEE
•
This machine is calibrated in the factory for an optimum level of ground
coffee. Too “coarse” ground coffee whith result in too “fine” a ground coffee will
result in very strong coffee,delivered by “drops” and tasting “……”.
The time required for an espresso will range from 15-25 seconds.
•
Press the unlocking levers available under
the drip tray and pull the machine as it is
shown in the figure.
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•
Pull the coffeee machine forward
from it’s hausing by sliding it along
it’s telescopic runners .
•
Turning the proper adjusting knob
(A-10) will adjust the coffee
texttureTurning
the
knob
in
clockwise direction will lead to a
fine texture for a stronger coffee.
Turning the knob anti-clockwise will
lead to a coarse texture for a
weaker coffee. The set grinding
level can be read on the lid of the
coffee case: bigger circles mean
“coarse” grinding level (fast-flowing
weak coffee), whereas smaller
circles mean “fine” grinding level
(slow-flowing strong coffee).
•
Pusch the machine back into the housing
until a “click” can be heard.Tthis indicates
that the machine is locked in position.
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STAND-BY MODE
•
Once powered and inserted into the cabinet, the machine is in stand-by mode: this
will be signaled by the on/off LED blinking.
•
Keep the on/off button pressed as it is shown in the figure.
•
As soon as the machine is ready to operate, the LED will be kept on as it is shown
in the figure. Repeat the operation to enable the STAND-BY mode again.
5. ACCESSORIES
•
•
•
This espresso machine is equipped with a filter holder that can receive two filters,
that is:
for one cup
for two cups.
When using a paper pod, put it in the filter for one cup.
There is also a measuring spoon that can determine the right quantity of ground
coffee exactly (approximately 7.2 g).
This machine is also equipped with two nozzles: a nozzle is used to deliver one cup
of coffee, whereas the other nozzle can serve two cups of coffee and it is provided
with adjusting screw; these nozzles will alternately be screwed onto the filter
holder according to the needs.
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7. COFFEE
USING COFFEE BEANS
•
Turn the knob (B-19) to the desired coffee measure.
•
Turning in a clockwise direction will select the programme immediately on the right
of that previously selected chosen before; on the contrary turning anticlockwise
will select the programme immediately on the left.
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•
Insert the filter holder under the
coffee
measuring
device
by
pressing the button briefly. The
programmed quantity of ground
coffee
will
automatically
be
dispended into the filter.
•
When the filter has been filled with
the desired quantity, press the
ground coffee firmly against the
press as shown.
•
Insert the filter holder into the filter
holder ring nut.
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•
Lock the filter holder firmly
turning the handle from left to
right.
•
If preparing espresso use the
special cup rack inserting it’s feet
into the four holes in the drip
tray.
Ensure this is stable
•
•
Position the cup/s under the
nozzle and make sure that the
red LED of water temperature is
out, or wait until it goes out.
Before proceding.
Alternatively,place larger cups
directly on the drip tray. Position
the cups under the nozzle and
make sure that the hot water
indicator is out, or wait until it
goes out before proceding.
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•
Press the coffee control as shown coffee will be dispensed into the cup(s) Remove
the filter holder from the ring nut and dispose of the used coffee making care as
the filter will be hot.
•
When the two-cup nozzle is used,
the two cups od coffee are not
always filled at the same level.
Adjust the screw as shown in a
clockwise direction for more coffee
in the right hand cup and
anticlockwise for more coffee in
the left hand.
USING COFFEE PODS (E.S.E. SYSTEM)
•
E.S.E. (Easy Serving Espresso) international standard for brewing coffee using a
coffee pod (i.e.: a single portion of
roasted coffee) E.S.E. system is
easy, practical and environmentally
friendly.it’s individual packaging
makes this a very clean and easy
way of making fresh coffee
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•
•
This machine is also designed to operate with coffee pods, these are single
portions of roasted coffee
Procede as with ground coffee. After coffee has been made, remove the filter
holder from the locking nut and dispose of the used pod.
HOW TO PREPARE AN EXCELLENT ESPRESSO
•
•
•
•
•
•
•
A clean machine and the right temperature are the most important elements for
preparing a good espresso.
Make sure that filter, filter-holder and locking nut are always clean.
Unless the machine is not used for very long periods, it should be kept on with the
filter-holder inserted into the locking nut to keep it warm.
Warm the cups with some hot water by pressing the coffee button. This drains the
boiler of any water from previus coffee making and the filter holder will be heated.
After making the last cup of coffee, clean the filter holder by pressing the coffee
button again. Thus any ground coffee remain that can alter the taste of the next
coffee, will be washed out.
The brewing time for an excellent espresso will be about 15 - 25 seconds.
Elements affecting this brewing time are the grinding level of the coffee, the
quantity of ground coffee and how much the coffee has been pressed. The
machine is calibrated to serve a good-quality coffee. If necessary, the grinding
level, as well as the quanity of ground coffee can be modified (refer to Chapter 4.
Instructions for the first use of the machine).
Useful advice: coffee is a hygroscopic element, that is its quality and
characteristics strictly depend on weather (humidity). Coffee should be ground
coarser if humidity in the air is very high, otherwise it will become thick and not
flow freely ; on the contrary, the coffee should be ground finer in dry conditions.
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8. HOT WATER
•
The steam/water pipe can be moved to the
back of the cabinet when not in use
Use to allow easy access to the filter holder
ring nut.
Pull forward when required.
Do not touch when not
•
To dispense hot water Place a container around the steam/water nozzle; then turn
the steam/water knob in anticlockwise direction,as shown.
•
Press the button of hot water and the nozzle will spray the quantity of water
stored before; if necessary, press the button of water again to stop its spraying.
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•
Close the steam/water knob again.
9. STEAM
HEATING LIQUIDS
•
Press the steam control once. Both the steam and water temperature indicators
are lit. Wait until both these indicators go out.
•
Pressing the steam control again. If the water temperature indicator is unlit, steam
is ready to be dispensed.
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•
Place a jug with the liquid to be heated under the steam nozzle and turn the steam
knob in anticlockwise as shawn.
•
Move the jug around the nozzle, ensuring effective heat distribution troughtout the
liquid. Then close the steam knob by turnig clockwise,as shown.
•
Attention: when preparing milk for cappuccino, shake the milk jug
a little to improve the result.
•
Caution: never make coffee when steam is ready; if this is the
case, first of all reset the water level in the boiler as it will be explained
in the next paragraph.
•
Attention: after every steam use,re-set the boiler by pressing the
water control and wait until the water indicator goes out.
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10. PROGRAMMING THE QUANTITY OF GROUND COFFEE
•
•
This espresso machine has already been calibrated in factory to dispense
the ideal measure of ground coffee for one cup of espresso.
However this quantity of ground coffee can be increased or reduced, then the
selected measure is stored. The programmable measure of ground coffee only
refers to one cup of coffee. Grinding time for selecting a measure of double coffee
is set automatically after the measure for a single coffee has been stored.
•
Position the measuring spoon under
the funnel and press the grinder
button without releasing as it is
shown
in
the
figure.
The
programming mode will be activeted
after approximately 10 seconds and
the grinder will start.
•
As soon as the measuring spoon is
full to the brim, release the button
and this quantity will automatically be
stored.
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11. PROGRAMMING THE QUANTITY OF COFFEE POURED IN
THE CUP
•
The quantity of coffee can be adjusted as desired. Select the coffee programme
required by touring the knob as shown. Grind a measure of coffee in the filter
holder. Insert the filter holder in the ring nut, then put one or two cups under the
filter holder according to the programme selected.
•
Keep the coffee button pressed for approximately 5 seconds to enter the
programming mode.
•
Release the button when the coffee starts to flow (during this operation the
“coffee indicator” will flash).
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•
When the desired quantity of coffee has been dispensed press the control again
and the coffee measure will be stored automatically.
12. PROGRAMMING THE QUANTITY OF HOT WATER
•
Place a jug under the steam/water nozzle and turn the steam/water knob
anticlockwise, as shown.
•
press the water control for approximately 5 seconds to enter the programming
mode (during this phase the water indicator will flash).
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•
Release the control when the water starts to flow; then, once the desired quantity
of water is obteined press the control again and this measure will be stored
automatically.
•
Then close the steam/water knob again by turning anticlockwise.
13. RECIPES
ITALIAN CAPPUCCINO
This is a normal espresso with steam-heated milk giving the coffee a milder flavour and
a rich, delicious frothy topping. Serve in a large cup.
Pour some cold milk into a deep jug and heat using the steam jet. Pour only the froth
onto the espresso, tilting and rocking the jug slightly or scoop off the froth with a
spoon.
Some cocoa powder can also be dusted on the milk froth.
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VIENNESE CAPPUCCINO
This variation is the result of the age-old Austrian tradition.
Prepare a 'weak' espresso on the machine for 30-35 seconds, then add hot milk topped
by whipped cream. Serve in a medium-sized cup (midway between an espresso cup
and a cappuccino cup).
Decorate with flakes of chocolate.
COLD ESPRESSO SHAKE
Frothy and extremely refreshing, this drink is delicious on hot days.
Prepare an espresso, add sugar and pour into a shaker with large ice cubes. Shake for
few seconds.
Serve in a tumbler or flûte.
IRISH COFFE
Energy-giving and invigorating drink.
Warm a long glass and mix eight parts of hot coffee with one part whisky and brown
sugar.
Gently pour some freshly whipped cream over the back of a spoon so that it floats on
the coffee: the result is a layer of cool white cream on top of the hot dark coffee.
MEXICAN COFFEE
Intense and exotic.
Mix a portion of double cream, half a teaspoon of cinnamon, a pinch of nutmeg and
sugar in a small cup and beat until this mixture becomes frothy.
Pour a teaspoon of chocolate syrup and the coffee into a medium-sized cup, adding a
further pinch of cinnamon, and blend together.
Top with a teaspoon of vanilla-flavoured cream.
CAPPUCCINO ICE-CREAM
Heat 2 cups of espresso, ¾ cup of cream and ½ cup of sugar in a pan up to the
boiling point.
Let the mixture cool down, then put in the freezer for 4-5 hours.
Move to the refrigerator for half an hour before serving.
Serve two-three balls of this ice-cream in a small bowl and decorate with roasted
coffee beans.
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14. CLEANING
OUTER PARTS
•
Clean the stainless stell parts of the machine with a soft cloth without using
aggressive detergents. Never use any abrasive sponges nor steel wool to clean the
parts of steel. Dry well with a soft cloth.
DRIP TRAY
•
•
Remove the drip tray from the machine as it is shown in the figures above.
Make sure that the drip tray is periodically drained to prevent any liquid from
seeping out and dirtying/damaging the underlying furniture. Drip tray and relevant
grill can be washed in a dishwasher.
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FILTER – FILTER-HOLDER – LOCKING NUT
•
Always keep filters, filter-holder and locking nut clean. Any coffee residue can alter
the taste of the next cups of coffee. Wash filters and filter holder in dishwasher
every month.
•
The steam nozzle should be periodically cleaned. After Preparing milk for
cappuccinos etc. Remove the nozzle as shown in the figures above and wash with
a sponge in warm water.
Attention: Before cleaning the steam nozzle, always switch the machine
off and wait for at least 20 minutes so that the steam pipe can cool
down. This will avoid the risk of scalding.
WATER RESERVOIR
•
•
•
•
If the machine is not used for long periods, change the water in the reservoir and
drain the boiler by pressing the coffee button several times.
Clean the water reservoir periodically .
The water reservoir can be washed in a dishwasher.
When using the Brita filter, replace it after approximately 2000 cups of coffee or at
least every three months.
CLEANING CYCLE OF THE BOILER
•
•
This coffee machine is an appliance using water, therefore it is normal that some
line scale of limestone can form in its boiler.
It is raccomended to carry out the following operations every six months:
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•
•
•
Fill up the water reservoir with 1.5 litres of water adding half a glass of vinegar or
citric acid.
Carry out the same operations as preparing some cups of coffee (refer to the
previous Chapter “Coffee”), but without ground coffee or pods, so that only water
will flow out of the filter holder until the reservoir is completely empty.
Fill the reservoir again with cold water and repeat the above process (without
using coffee as before) to rinse the boiler.
15. INSTALLATION
BUILDING-IN
Installing the machine into kitchen furniture with proper characteristics will ensure a
correct operation of the equipment.
Complying with the safety rules, ensure a proper protection against any contact with
the electric components and with the parts protected only by functional insulation, by
housing the machine correctly into the furniture.
All components that guarantee protection, even a cover panel (for instance, when the
machine is positioned at one of the ends of the modular furniture), should be firmly
fixed so that they cannot be removed without tools.
Install this machine at a certain distance from refrigerators or freezers, because the
heat it sends out can impair their functioning.
COMPONENTS FOR INSTALLING THE MACHINE
This coffee machine and drawer canl be installed into cabinets with height of 450 mm
and width ranging from 560 mm to 570 mm. The machine is equipped with the
following components for the installation:
1.
2.
3.
4.
5.
6.
7.
8.
1 fixing base
13 self-threading screws 3.9X19
4 screws M4X16
1 cable clamp
2 side slides
2 side-plates of 1 mm
2 side-plates of 2 mm
2 drawer’s side-plate of 2 mm
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ELECTRICAL CONNECTION
•
Fix the power cable onto the left
side of the cabinet using one of the
self-threading
screws
of
the
equipment and the proper cable
clamp as it is shown in the figure.
•
Unscrew the cable clamp available
on the machine.
•
Fix the power cable onto the
machine as it is shown in the
figure.
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•
Connect the power cable as it is
shown in the figure. This
machine is designed for a single
phase voltage of 230V The power
supply requires only outlets of 13
A fuse and a duble pole isolation
switc with at least 3 mm between
contacts.
13A
INSTALLING THE MACHINE WITHOUT DRAWER
•
Lay the U base plate of the
machine on the shelf of the
cabinet.
•
Insert the L plates, compensating
for any space. The width of the
housing unit the coffee machine
depends on the thickness of the
cabinet’s sides. six side plates (four
being 2 mm thick and two 1 mm
thick) are provided to compensate
for the different possible measures.
They should be used to compensate
for the internal width of the
compartment, leading to a width of
560/570 mm.
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•
Fix the U base plate inserting 4
self-threading screws into the 4
front holes of the same plate.
Then scruw the telescopic runners
to each side with the remaning 8
self-threading screw.
•
Insert the machine into the
housing by coupling the machine
to those runners fixed to the sides
of the carcass.
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•
Slide the machine into the cabinet
untill the “click” indicates that it is
locked into Position.
16. WHAT TO DO IF...
If this machine does not work, please make sure that the fault is not due to:
1.
2.
no power
no water in the reservoir.
If the power cable is damaged or the machine needs servicing, please contact the
nearest SERVICE FORCE CENTRE
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17. TECHNICAL SPECIFICATIONS
As regards the general dimensions of the machine, please see the fig. D
•
Width
594 mm
•
Depth
260 mm
•
Height
378 mm
•
Capacity of water reservoir
2.5 l
•
Net weight
17 kg
•
Gross weight
19 kg
•
Supply voltage
230 V
•
Rated power
1150 W
•
Power absorbed by the heating element
1000 W
•
Power absorbed by the pump
50 W
•
Working pressure
12 bar
•
Fuse
10 A
FUSES
F1: Fuse Ø 5 x 20 mm - Vn = 250 V - In=10 A
F2: Fuse Ø 5 x 20 mm – Vn = 250 V – In = 0.5 A
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18. AFTER-SALES SERVICE, SPARE PARTS AND GUARANTEE
Standard guarantee conditions:
We, Electrolux, undertake that if within 12 months of the date of the purchase
this Electrolux appliance or any part thereof is proved to be defective by
reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on
condition that:
• The appliance has been correctly installed and used only on the
electricity supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and
in accordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under
this guarantee
• Any appliance or defective part replaced shall become the Company’s
property.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
•
•
•
•
Damage or calls resulting from transportation, improper use or
neglect, the replacement of any light bulbs or removable parts of glass
or plastic.
Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
•
Products of Electrolux manufacturer that are not marketed by
Electrolux
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase
spare parts, please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre
covering your postcode area. For the address of your local Service Force
Centre and further information about Service Force, please visit the website at
www.serviceforce.co.uk
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Before calling out an engineer, please ensure you have read the details under
the heading “Something not working”. When you contact the Service Force
Centre you will need to give the following details:
1.
2.
3.
4.
5.
Your name, address and postcode.
Your telephone number.
Clear concise details of the fault.
The model and Serial number of the appliance (found on the rating plate).
The purchase date.
Please note a valid purchase receipt or guarantee documentation is required
for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further
information on Electrolux products please contact our Customer Care
Department by letter or telephone at the address below or visit our website at
www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for training purposes
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of
this user manual, for the period specified in the appliance guarantee or otherwise by
law. If you move from one of these countries to another of the countries listed below the
appliance guarantee will move with you subject to the following qualifications:
•
The appliance guarantee starts from the date you first purchased the
appliance which will be evidenced by production of a valid purchase document
issued by the seller of the appliance.
The appliance guarantee is for the same period and to the same extent for
•
labour and parts as exists in your new country of residence for this particular
model or range of appliances.
The appliance guarantee is personal to the original purchaser of the appliance
•
and cannot be transferred to another user.
The appliance is installed and used in accordance with instructions issued by
•
Electrolux and is only used within the home, i.e. is not used for commercial
purposes.
•
The appliance is installed in accordance with all relevant regulations in force
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within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to
you by law.
www.electrolux.com
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