Engineered by
for
Installation and Customization
NetShelter™ SX 24U Cabinet
AR3104X717
Table of Contents
Introduction............................................................................................................ 1
Unpack the Cabinet............................................................................................... 2
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Please Recycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Component Identification....................................................................................... 4
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cabinet Installation................................................................................................ 6
Move the Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Level the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remove the Casters and Leveling Feet (optional) . . . . . . . . . . . . . . . . . . . . . . . 7
Side Panels, Roof, and Doors ............................................................................... 8
Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Roof. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reverse the Front Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Equipment Installation ......................................................................................... 12
To Install Rack-mount Equipment in the Cabinet:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cage Nuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Vertical Mounting Flanges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Position the Vertical Mounting Flanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Vertical Mounting Flange Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Secure the Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ground the Cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cable Management ............................................................................................. 18
Accessory Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Rear Door Cable Containment Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Specifications ...................................................................................................... 20
24U Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
AR3104X717 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Limited Factory Warranty .................................................................................... 21
Terms of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-transferable Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NetShelter SX 24U Cabinet - Installation and Customization Manual
21
21
21
21
i
Introduction
The APC by Schneider Electric NetShelter SX 600 mm (23.6 in.) wide, 24U cabinet is a high-quality cabinet for
storage of industry-standard (EIA-310), 19 in. rack-mount hardware, which includes servers and voice, data,
networking, internetworking, and power protection equipment.
This manual covers the following NetShelter SX cabinet:
Model
AR3104X717
Rack Mounting
Height
Rack Mounting
Width
External Cabinet
Width
Cabinet
Depth
24U*
482 mm
(18.98 in.)
600 mm
(23.62 in.)
1070 mm
(42.13 in.)
*1U= 44.45 mm (1.75 in.)
NetShelter SX 24U Cabinet - Installation and Customization Manual
1
Unpack the Cabinet
Disclaimer
APC by Schneider Electric is not responsible for damage sustained during reshipment of this product.
Inspection
Inspect the packaging and contents for shipping damage. Make sure that all parts are accounted for. Report
any damage immediately to the shipping agent. Report missing contents, damage, or other problems
immediately to APC by Schneider Electric or your reseller.
Please Recycle
The shipping materials are recyclable. Save them for later use, or dispose of them appropriately.
Important Safety Information
Read the instructions carefully to become familiar with the device before trying to install, operate, service or
maintain it. The following messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of this symbol to a Danger or Warning safety label indicates that an electrical hazard
exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death
or serious injury.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, can result in death
or serious injury.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, can result in minor
or moderate injury.
CAUTION
CAUTION, used without the safety alert symbol, indicates a potentially hazardous situation
which, if not avoided, can result in equipment damage.
NOTICE
NOTICE addresses practices not related to physical injury including certain environmental
hazards, potential damage or loss of data.
2
NetShelter SX 24U Cabinet - Installation and Customization Manual
Safety Instructions
This manual contains important instructions that must be followed during the installation and customization of
the cabinet.
WARNING
TIP HAZARD
• This cabinet is easily tipped. Use extreme caution when unpacking or moving.
• Use at least two people to unpack and move the cabinet.
• Before moving the cabinet on its casters, load 158 kg (350 lb) of equipment into the bottom of the
cabinet for extra stability.
• When moving on its casters, make sure the leveling feet are up and push the cabinet from the front
or rear.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
WARNING
HEAVY EQUIPMENT
Use at least two people to unpack the cabinet.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
Labels
Look for additional safety information affixed to the cabinet. See “Labels” on page 6 for more information.
NetShelter SX 24U Cabinet - Installation and Customization Manual
3
Component Identification
Cabinet
4
 Adjustable vertical 0U accessory channel

Removable and reversible front door
 Removable rear split doors

Nameplate (if equipped)
 Removable side panels with locks

Key for doors and side panels
 Cabinet frame

Vertical mounting flanges
 Adjustable leveling feet

1070 mm (42.13 in.) roof
 Hardware bag (see page 5)

Bolt-down bracket
 Casters

Rear door cable containment bracket
NetShelter SX 24U Cabinet - Installation and Customization Manual
Hardware Bag
Plastic cup
washer (60)
M6 x 16 Phillips
slot screw (60)
M5 x 12
screw (4)
Cage nut (60) 7 mm (0.28 in.)
hole plug (4)
Tools (provided)
TORX® T30/#2 Phillips tool
NetShelter SX 24U Cabinet - Installation and Customization Manual
Cage nut tool (1)
5
Cabinet Installation
Move the Cabinet
WARNING
TIP HAZARD
• This cabinet is easily tipped. Use extreme caution when unpacking or moving.
• Use at least two people to unpack and move the cabinet.
• Before moving the cabinet on its casters, load 158 kg (350 lb) of equipment into the bottom of the
cabinet for extra stability.
• When moving on its casters, make sure the leveling feet are up and push the cabinet from the front
or rear.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
Labels. The following labels can be found on the cabinet, and
serve to communicate the following information:
Label : Generic Tip Hazard
Label : Extend Slide-Mounted Hardware One Piece at a Time
Casters. The cabinet can be moved on its casters with up to
1020 kg (2,250 lb) of equipment installed. Once in place, lower the
leveling feet. With the leveling feet lowered, the static cabinet can be
loaded to 1364 kg (3,000 lb).
U.S. Patent No.
初⦌₢Ⓒ⚆
7,293,666

NOTE: Some labels on cabinet indicate caster related
information. See label  to right.

Casters
2250 lbs Max
(1020 kg)
Leveling Feet:
3000 lbs Max
(1361 kg)

ns2299a
Lifting Points. The cabinet can be lifted by removing the hole plugs
and attaching appropriate hardware (not included), to the top of the
cabinet frame. Use appropriately rated M10
hardware.
ns2295a
>75°
< 562 LBS (255 KG)
NOTE: Each individual frame lift point is
capable of lifting 255 kg (562 lb).
NOTE: If using supplemental lifting
hardware, ensure the load angle is a
minimum of a 75°.
WARNING
HEAVY EQUIPMENT
• Cabinet should only be moved by a qualified person.
• Verify total weight. Never exceed loading capacity specified by the hardware ratings.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
6
NetShelter SX 24U Cabinet - Installation and Customization Manual
Level the Equipment
NOTE: The leveling feet at the corners of the equipment provide a stable base if the floor is uneven, but they
cannot compensate for a badly sloped surface.
1. Ensure the cabinet is in its intended location. Remove the front and rear doors.
See “Removal” on page 9 for instruction.
NOTE: Before removing the front door, unplug the ground wires and any other wire connections that
may interfere with the removal of the doors.
NOTES:
1. If loaded with equipment, a
13 mm open ended wrench
can also be used to lower the
leveling feet.
2. This method works best with an empty, or near empty
cabinet.
3. Door removal is not required if using the 13 mm open-ended wrench.
ns2304a
2. Insert a Phillips head screwdriver into the screw above the leveling foot. Turn the screw clockwise to
extend the leveling foot until it makes firm contact with the floor.
3. Adjust each foot and, using a level, adjust the feet until the cabinet is level and plumb.
4. Install the front and rear doors.
DANGER
HAZARD OF ELECTRIC SHOCK
When Installing the doors, remember to reconnect all ground and other connection wires.
Failure to follow these instructions will result in death or serious injury.
Remove the Casters and Leveling Feet (optional)
1. Lay the cabinet on its side.
2. Using a 10 mm socket wrench (not provided), remove the four hex nuts from each of the casters and
remove the casters.
3. For each leveling foot, use a Phillips screwdriver to turn the foot clockwise until it is released from the
frame.
NOTE: Remove all equipment from the cabinet before removing casters and leveling feet.
NetShelter SX 24U Cabinet - Installation and Customization Manual
7
Side Panels, Roof, and Doors
Side Panels
Removal
na2591a
1. Use the key to unlock the panel, if necessary.
2. Push the panel latch in at the top of the handle where
indicated, and pull the bottom of the latch away from
the cabinet.
3. Lift the panel up and off the side brace lip at the bottom of the panel frame.
Installation
1. Engage the bottom of the panel securely with the side brace
lip before pushing the top of the panel forward into place.
2. Use the key to lock the panel, if necessary.
Roof
ns1724b
X2
8
NetShelter SX 24U Cabinet - Installation and Customization Manual
Door
Removal
1. Unlock the cabinet front door handle and
open the door.
2. Disconnect the ground wire and any other
wire connections that may interfere with
the removal of the doors.
3. The hinges come apart by lifting upward
and outward. Slowly lift and pull the door
from the cabinet until the hinge pins on the
door are free of the hinges on the cabinet
frame.
Installation
1. The doors self-align on hinge pins when
properly installed. With the door at a 90
degree angle to the front of the cabinet,
position the door over the hinge pins.
2. Slowly lower the door into the cabinet
frame ensuring that the door hinges
correctly align to the cabinet frame
hinges.
3. Connect the ground wire and any other
wire connections. Make sure the door
opens and closes properly.
NetShelter SX 24U Cabinet - Installation and Customization Manual
9
Reverse the Front Door
NOTE: The front door can be reversed so that the door opens in the other direction. This procedure assumes
that initially, when facing the cabinet, the hinges are on the left and the door is opening from right.
1. Remove the handle by removing
the screw-plate. Pull the handle
from the door.
ns1709a
2. Disconnect the ground wire, and any other wire
connections. Remove the door from the frame.
See “Removal” on page 9 for more information.
3. Locate the upper hinge on the cabinet frame. Remove the two
screws holding the hinge in place. Install the hinge onto the other
side of the cabinet frame. Repeat this step for the lower hinge.
4. Remove the hinges from the door
and install them using the set of
holes directly below where they
were originally installed. Rotate
the door 180 degrees and install
on cabinet
5. Install the door to the hinges now on the reverse side of the cabinet
frame. See “Installation” on page 9 for instruction. Connect the ground
wire and any other wire connections previously disconnected.
10
NetShelter SX 24U Cabinet - Installation and Customization Manual
6. Locate the lock handle.
Remove the cam screw, cam washer,
and cam. Rotate the cam washer 90
degrees, and the latch 180 degrees.
ns2313a
ns1766b
Install the handle on the door.
7. Remove the nameplate (if equipped) from the door. Install the nameplate at the location shown in the illustrations
below.
300 mm
(11.8 in.)
NetShelter SX 24U Cabinet - Installation and Customization Manual
ns2312a
ns2308a
267 mm
(10.5 in.)
11
Equipment Installation
NOTE: NetShelter SX cabinets are intended for use with Listed equipment. If you install un-Listed equipment, you
should evaluate the safety of your configuration.
WARNING
TIP HAZARD
• This cabinet is easily tipped. Make sure you have secured the cabinet to the floor before installing
equipment.
• Install the heaviest equipment first and toward the bottom of the cabinet to prevent the cabinet
from becoming top-heavy.
• Do not extend equipment on sliding rails until you have installed 158 kg (350 lb) of equipment into
the bottom of the cabinet for stability or until you have installed the stabilizer plate or bolt-down
brackets. Do not extend more than one piece of equipment on sliding rails at a time.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
To Install Rack-mount Equipment in the Cabinet:
1.
Review the equipment manufacturer’s installation instructions.
2.
Locate the top and bottom U-space on the vertical mounting rails. Every
third hole on the mounting rails is numbered to indicate the middle of a
U-space.
1U
6
Install the cage nuts on the interior of the vertical mounting rail; then
install the equipment. (To remove a cage nut, squeeze the sides to
release it from the square hole.)
5
Cage Nuts
ns0014a
3.
7
ns1768a
APC by Schneider Electric offers a cage nut hardware kit
(AR8100) for use with square holes.
NOTE: Install cage nuts horizontally, with the ears engaging the
sides of the square hole. Do NOT install cage nuts vertically with
the ears engaging the top and bottom of the square hole.
Installation
1. Insert the cage nut into the square hole by hooking one ear of the cage nut assembly through the far
side of the hole.
NOTE: Install the cage nuts on the interior of the vertical mounting flange.
2. Place the cage nut tool on the other side of the cage nut and pull to snap it into position.
Removal
1. Remove any attached screw.
gen0188a
2. Grasp the cage nut and squeeze the sides to release it
from the square hole.
12
NetShelter SX 24U Cabinet - Installation and Customization Manual
Vertical Mounting Flanges
Vertical mounting flanges come factory-installed at 737 mm
(29 in.), the proper location for use with rack-mountable
equipment.
The mounting flanges are adjustable towards the front or the rear
of the cabinet to accommodate different rails or equipment with
other depths.
ns1701a
For Dell™ cabinets, such as AR3100X717 and AR3104X717, the
vertical mount flanges may be secured in place with additional
screws.
To adjust the flanges, these screws must be removed. After
adjustment, ensure all of the removed screws are secure and
once again installed properly. If the rack will be shipped with
equipment loaded inside, all screws must be secured. Four
screws secure each of the four vertical mount flanges in the
AR3104X717.
Position the Vertical Mounting Flanges
• Configuration : The Accessory Channel is installed.
The Vertical Mounting Flanges can be installed a
minimum distance of (a) and can extend as far as (b).
c
Accessory Channel
b
• Configuration : The Accessory Channel is removed.
The Vertical Mounting Flanges can extend as far as (c).
D
a
ns2293a
D
W
W
Top View
Models
Cabinet
Width (W)
Cabinet
Depth (D)
AR3104X717
600 mm
1070 mm
a
190.5 mm
(7.5 in.)
NetShelter SX 24U Cabinet - Installation and Customization Manual
b
781.0 mm
(30.75 in.)
c
920.7 mm
(36.25 in.)
13
Vertical Mounting Flange Adjustment
WARNING
FALLING EQUIPMENT
Remove all equipment installed on the vertical mounting flanges before performing any adjustments.
Failure to follow these instructions can result in serious injury or equipment damage.
1. Use the provided TORX T30 tool to loosen the top and
bottom TORX screws  holding the vertical mounting
flange in place.
The brackets, held in place by the TORX screws, will
now be loose.
Move both brackets to the designated unlocked
position. 
ns2302a

14
ns0717a
ns0715a

NetShelter SX 24U Cabinet - Installation and Customization Manual
2. Move the mounting flange to the desired location.
Vertical mounting flanges adjust in 6 mm (1/4 in.) increments.
3. To align the vertical mounting flange, note the symbol
(for example, a diamond). Only one symbol will be visible.
In the factory standard position, a circle symbol is visible.
ns2305a
Make sure the same symbol is visible
through the corresponding hole at both the
top and the bottom of the flange.
4. When the vertical mounting flange is in
the desired location at the top and
bottom, raise the flat bracket to the
lock position. The teeth in the bracket
will engage fully with the teeth in the
side brace. 
Tighten the TORX screws. 
ns2292a
NetShelter SX 24U Cabinet - Installation and Customization Manual
15
Secure the Cabinet
WARNING
TIP HAZARD
Make sure you secure the cabinet to the floor before installing equipment.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
Brackets can be used to bolt the cabinet to the floor internally or externally. Some options for providing
additional stabilization are shown below. See www.apc.com for bracket installation support and more
information.
NOTE: Only use the bolt-down bracket or stabilization plate with the casters or leveling feet installed.
Part Number
Description
Bolt-down kit
AR7701
Attaches to rack and floor
internally or externally to
provide additional stability
without blocking cable access.
NetShelter SX
Stabilizer Plate
AR7700
Attaches externally to the rack
and floor to provide additional
stability.
Pallet / Boltdown Brackets
provided with the
cabinet
Attaches to the rack, internally
or externally, to secure the rack
to the floor. This provides
additional stability without
blocking cable access. With the
appropriate mounting
hardware, meets IBC/CBC
seismic requirements.
ns1780b
Accessory
16
NetShelter SX 24U Cabinet - Installation and Customization Manual
Ground the Cabinet
The doors, side panels, and roof of the cabinet are grounded to the cabinet frame. The doors are grounded with
quick-disconnect cables. The roof and side panels are inherently grounded through spring fingers.
Each cabinet should be bonded directly to a common ground using one of the designated grounding locations
(two M6 threaded inserts) at the top or bottom of the cabinet.
• Use a Common Bonding Network Jumper kit (for example, Listed [KDER] Panduit® RGCBNJ660PY or
equivalent).
• Use paint-piercing washers between the ground terminal and the cabinet frame, or remove the paint on
the frame under the ground terminals, per NEC NFPA 70 Article 250.12.
• Torque the screws to 6.9 N•m (60 lb-in).
ns2306a
ns2307a
• Do not ground one cabinet to another cabinet in a cascading style. Ground each cabinet directly to the
building ground.
DANGER
HAZARD OF ELECTRIC SHOCK
Connection of the cabinet to building Common Bonding Network (CBN) is required.
Failure to follow these instructions will result in death or serious injury.
NetShelter SX 24U Cabinet - Installation and Customization Manual
17
Cable Management
The NetShelter SX cabinet has multiple cable access openings, including on the roof, sides, and bottom.
Route, secure, and organize cables using these openings.
In addition, two rear vertical 0U cable organizers, or accessory channels, are included with the cabinet. Further
cable management accessories are available. Please see www.apc.com or contact an APC by Schneider
Electric re-seller for more information.
Accessory Channel
The accessory channels provide toolless mounting capabilities for Rack Power Distribution Units and cable
management accessories.
There are two accessory channels included
with the 1070 mm (47.24 in.) deep cabinet. The
factory-default position for the accessory
channels is in the rear of the cabinet, as shown
in the graphic.
The channels also provide tie-off locations for
cables, as well as other specific holes for
managing cables with many NetShelter
brackets, fasteners, and toolless mounting
equipment.
Similar to the mounting flanges, the accessory
channel can be moved anywhere along the
side braces. See “Vertical Mounting Flanges”
on page 13 for more information.
NOTE: If needed, the accessory channels can be removed. Additional vertical 0U accessory channels are
available for order.
18
NetShelter SX 24U Cabinet - Installation and Customization Manual
Rear Door Cable Containment Bracket
The rear door cable containment bracket is installed within the cabinet under the left hand door. The bracket
has 4 lobes for attaching cables with hook-and-loop fasteners (provided) and cable ties (not provided).
NetShelter SX 24U Cabinet - Installation and Customization Manual
19
Specifications
24U Cabinet
AR3104X717
Height
1199 mm (47.20 in.)
Width
600 mm (23.62 in.)
Depth
1070 mm (42.13 in.)
Net weight
88.90 kg (196.00 lb)
Total open area (front door)
345 808 mm2 (536.00 in2)
Total open area (rear door)
375 870 mm2 (582.60 in2)
Open area per U (front door)
14 406 mm2 (22.33 in2)
Open area per U (rear door)
15 658 mm2 (24.27 in2)
Perforation pattern open area
69%
Percent open (front)
67%
Percent open (rear)
73%
Clearance*
60.96 mm (2.40 in.)
* wiring between front door and vertical rail
20
Weight rating: static load 1
1363.6 kg (3,006 lb)
Weight rating: rolling
1022.7 kg (2,255 lb)
Weight rating: shipping 2
567 kg (1,250 lb)
1
Lower the leveling feet if the static weight is over 1022.7 kg (2,255 lb).
2
NOTE: Additional packaging is required if the rack is being shipped with equipment
installed. Please discuss packaging requirements with your Dell representative.
NetShelter SX 24U Cabinet - Installation and Customization Manual
Limited Factory Warranty
The limited warranty provided by APC by Schneider Electric in this Statement of Limited Factory Warranty
applies only to Products you purchase for your commercial or industrial use in the ordinary course of your
business.
Terms of Warranty
APC by Schneider Electric warrants its products to be free from defects in materials and workmanship for a
period of five years (two years in Japan) from the date of purchase. Its obligation under this warranty is limited
to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to
equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified
in any way. Repair or replacement of a defective product or part thereof does not extend the original warranty
period. Any parts furnished under this warranty may be new or factory-remanufactured.
Non-transferable Warranty
This warranty applies only to the original purchaser who must have properly registered the product. Product
may be registered at http://www.warranty.apc.com.
Exclusions
APC by Schneider Electric shall not be liable under the warranty if its testing and examination disclose that the
alleged defect in the product does not exist or was caused by end user’s or any third person’s misuse,
negligence, improper installation or testing. Further APC by Schneider Electric shall not be liable under the
warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection,
inappropriate on-site operation conditions, corrosive atmosphere, repair, installation, start-up by non-APC by
Schneider Electric designated personnel, a change in location or operating use, exposure to the elements, Acts
of God, fire, theft, or installation contrary to APC by Schneider Electric recommendations or specifications or in
any event if the APC by Schneider Electric serial number has been altered, defaced, or removed, or any other
cause beyond the range of the intended use.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, OF
PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION
HEREWITH. APC BY SCHNEIDER ELECTRIC DISCLAIMS ALL IMPLIED WARRANTIES OF
MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE. APC BY
SCHNEIDER ELECTRIC EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR
AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, APC BY SCHNEIDER
ELECTRIC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE
PRODUCTS. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC BY
SCHNEIDER ELECTRIC SOLE LIABILITY AND PURCHASER’S EXCLUSIVE REMEDY FOR ANY BREACH
OF SUCH WARRANTIES. APC BY SCHNEIDER ELECTRIC WARRANTIES RUN ONLY TO PURCHASER
AND ARE NOT EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL APC BY SCHNEIDER ELECTRIC, ITS OFFICERS, DIRECTORS, AFFILIATES OR
EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE PRODUCTS, WHETHER
SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT
LIABILITY OR WHETHER APC BY SCHNEIDER ELECTRIC HAS BEEN ADVISED IN ADVANCE OF THE
POSSIBLY OF SUCH DAMAGES. SPECIFICALLY, APC BY SCHNEIDER ELECTRIC IS NOT LIABLE FOR
ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, LOSS OF EQUIPMENT, LOSS OF USE OF
EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY THIRD
PARTIES, OR OTHERWISE. NO SALESMAN, EMPLOYEE OR AGENT OF APC BY SCHNEIDER
ELECTRIC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY. WARRANTY
TERMS MAY BE MODIFIED, IF AT ALL, ONLY IN WRITING SIGNED BY AN APC BY SCHNEIDER
ELECTRIC OFFICER AND LEGAL DEPARTMENT.
Warranty Claims
Customers with warranty claims issues may access the APC by Schneider Electric worldwide customer support
network by visiting http://www.apc.com/support. Select your country from the country selection pull-down
menu. Open the Support tab at the top of the web page to obtain contact information for customer support in
your region.
NetShelter SX 24U Cabinet - Installation and Customization Manual
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APC Worldwide Customer Support
Customer support for this or any other APC by Schneider Electric product is available at no charge in
any of the following ways:
• Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider
Electric Knowledge Base and to submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC by Schneider Electric Web sites for specific countries, each of
which provides customer support information.
– www.apc.com/support/
Global support searching APC by Schneider Electric Knowledge Base and using e-support.
• Contact the APC by Schneider Electric Customer Support Center by telephone or e-mail.
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.
For information on how to obtain local customer support, contact the APC by Schneider Electric
representative or other distributors from whom you purchased your APC by Schneider Electric
product.
© 2014 APC by Schneider Electric. APC, the APC logo, and NetShelter are owned by Schneider Electric
Industries S.A.S., American Power Conversion Corporation, or their affiliated companies.
All other trademarks are property of their respective owners.
990-5334-001
5/2014