Siemens OpenStage Asterisk Specifications

Documentation
Asterisk
OpenStage 15, OpenStage 20, OpenStage 40,
OpenStage 60, OpenStage 80
Administration Manual
A31003-S2000-M102-6-76A9
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Copyright © Siemens Enterprise
Communications GmbH & Co. KG 2007
Hofmannstr. 51, D-80200 München
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-S2000-M102-6-76A9
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as
a result of further development of the products. An
obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are
subject to change without notice.
OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service
names are trademarks or registered trademarks of
their respective holders.
bkTOC.fm
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Content
Content
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.4 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.5 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.5.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.5.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.5.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.5.4 OpenStage 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.6 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.6.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.6.2 DLS (Deployment Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.6.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.2 Set the Terminal Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.3 Basic Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.4 DHCP Resilience (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.5 Date and Time / SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.6 SIP Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.7 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.8 Vendor Specific: VLAN Discovery And DLS Address . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.9 Example DHCP server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2.3.10 Registering at Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
2.3.11 Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 Access via Local Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.2 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.2.1 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3.2.2.2 Automatic VLAN discovery using LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.2.2.3 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.2.3 LLDP-MED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.1 Layer 2 / 802.1p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.6.3 Terminal Hostname (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3.4 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1 Terminal and User Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1.1 Terminal Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.4.1.2 Display Identity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.4.2 Emergency and Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.4.3 Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.4.4 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.4.4.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . . 3-35
3.4.4.2 No SNTP server available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3.4.5 SIP Addresses and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.4.5.1 SIP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.4.5.2 SIP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.4.6 SIP Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
3.4.7 SIP Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.4.7.1 Outbound Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.4.7.2 SIP Transport Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
3.4.8 SIP Session Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
3.4.9 Resilience and Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.4.9.1 TLS Connectivity Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.4.9.2 Response Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
3.4.9.3 Non-INVITE Transaction Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.4.9.4 Maximum Registration Backoff Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
3.4.9.5 Backup SIP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.5 Features - Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.5.1 Allow Refuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.5.2 Hot/Warm Phone (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
3.5.3 Initial Digit Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
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3.5.4 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.4.1 Transfer on Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.4.2 Transfer on Hangup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.5 Message Waiting Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.6 Indicate Messages (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.7 Server Based Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.8 uaCSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5.9 Local Menu Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6 Free Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.1 Clear (no feature assigned). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.2 Selected Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.3 Repeat Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.4 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.5 Ringer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.6 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.7 Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.8 Blind Call Transfer / Move Blind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.9 Join Two Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.10 Deflect a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.11 Shift Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.12 Phone-Based Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.13 Accept Call via Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.14 Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.15 Repertory Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.16 Consult and Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.17 Toggle Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.18 Auto Answer With Zip Tone (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.19 Server Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.20 Monitoring Another Extension via BLF Key. . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.21 Start application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.22 Send Request via HTTP/HTTPS (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.23 Start Phonebook (OpenStage 40 with V2R1 only) . . . . . . . . . . . . . . . . . . . . . .
3.6.24 Mute (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.25 Release (OpenStage 15 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7 Fixed Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.1 Programmable Call Forwarding Key (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.2 Programmable Call Forwarding Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.3 Programmable Release Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.4 Programmable Voice Recognition Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . .
3.7.5 Programmable Redial Key (V2R1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.8 Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.9 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.9.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.9.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3.9.3 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
3.10 Distinctive Ringing (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
3.11 Transferring Phone Software, Application and Media Files . . . . . . . . . . . . . . . . . . 3-102
3.11.1 FTP/HTTPS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
3.11.2 Common FTP/HTTPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
3.11.3 Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.11.3.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.11.3.2 Download/Update Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-106
3.11.4 Music on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.11.4.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.11.4.2 Download Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-109
3.11.5 Picture Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.11.5.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.11.5.2 Download Picture Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.11.6 LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.11.6.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.11.6.2 Download LDAP Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.11.7 Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.11.7.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.11.7.2 Download Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-118
3.11.8 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.11.8.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.11.8.2 Download Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
3.11.9 Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-122
3.11.9.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-123
3.11.9.2 Download Ringer File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
3.11.10 HPT Dongle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126
3.11.10.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126
3.11.10.2 Download Dongle Key File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
3.12 Corporate Phonebook: Directory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.12.1 LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.13 Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.13.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.13.2 Codec Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.13.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.14 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-136
3.14.1 XML Applications/Xpressions (OpenStage 60/80) . . . . . . . . . . . . . . . . . . . . . . 3-136
3.14.1.1 Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-136
3.14.1.2 HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-140
3.14.1.3 Modify an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-142
3.14.1.4 Remove an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-143
3.14.1.5 Application Start by Programmable Key . . . . . . . . . . . . . . . . . . . . . . . . . . 3-144
3.15 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-145
3.16 Troubleshooting: Lost Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146
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3.17 Restart Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.18 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.19 SSH - Secure Shell Access (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.20 Display License Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.1 Display General Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.2 LAN Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.3 LLDP-MED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.4 IP Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.5 Process and Memory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.6 Fault Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7 Easy Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.1 Bluetooth Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.2 Bluetooth Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.3 Call Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.4 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.5 LDAP Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.6 DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.7 DLS Data Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.8 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.9 Help Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.10 Sidecar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.11 Key Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.12 LAN Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.13 Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.14 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.15 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.16 Phone administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.17 Server based applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.18 Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.19 Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.20 USB Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.21 Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.22 Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.7.23 No Tracing for All Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.8 Bluetooth Advanced Traces (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.9 QoS Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.9.1 Conditions and Thresholds for Report Generation . . . . . . . . . . . . . . . . . .
3.21.9.2 View Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.10 Core dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.11 Remote Tracing - Syslog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.21.12 HPT Interface (For Service Staff) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.22 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-147
3-148
3-149
3-150
3-151
3-151
3-152
3-153
3-155
3-156
3-158
3-166
3-166
3-166
3-167
3-167
3-168
3-168
3-168
3-169
3-169
3-169
3-170
3-170
3-170
3-171
3-171
3-171
3-172
3-172
3-172
3-172
3-173
3-173
3-174
3-175
3-176
3-176
3-179
3-183
3-184
3-185
3-186
4 Examples and HowTos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
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4.1 Canonical Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Canonical Dialing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.2.1 Conversion examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 How to Create Logo Files for OpenStage Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 For OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.2 For OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3 How to Set Up the Corporate Phonebook (LDAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.1 Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.2 Create an LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.3.3 Load the LDAP Template into the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.3.4 Configure LDAP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.3.5 Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.4 An LLDP-Med Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.5 Dial Plan (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.2 Dial Plan Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.5.3 How To Set Up And Deploy A Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
5 Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Web Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.1 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.2 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.1.2 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
5.2 Troubleshooting: Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
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Overview
Important Notes
1
Overview
1.1
Important Notes
Do not operate the equipment in environments where there is a danger of explosions.
Q
For safety reasons the phone should only be operating using the supplied plug in power
unit.
Use only original Siemens accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, contact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permitted.
7
For USA and Canada only:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
This equipment also complies with the Part 68 of the FCC Rules and the Industrie
Canada CS-03.
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Maintenance Notes
1.2
Maintenance Notes
Do not operate the telephone in environments where there is a danger of explosions.
Use only original Siemens accessories. Using other accessories may be dangerous,
and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems, contact
System Support.
1.3
About the Manual
The instructions within this manual will help you in administering and maintaining the OpenStage phone. The instructions contain important information for safe and proper operation of
the phones. Follow them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
This guide is intended for service providers and network administrators who administer VoIP
services using the OpenStage phone and who have a fundamental understanding of SIP. The
tasks described in this guide are not intended for end users. Many of these tasks affect the ability of a phone to function on the network and require an understanding of IP networking and
telephony concepts.
These instructions are laid out in a user-oriented manner, which means that you are led through
the functions of the OpenStage phone step by step, wherever expedient. For the users, a separate manual is provided.
You can find further information on the official Siemens Enterprise Communications website
(http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki
(http://wiki.siemens-enterprise.com).
1.4
Conventions for this Document
The terms for parameters and functions used in this document are derived from the web interface (WBM). In some cases, the the phone’s local menu uses shorter, less specific terms and
abbreviations. In a few cases the terminologies differ in wording. If so, the local menu term is
added with a preceding "/".
For the parameter described in this document, a WBM screenshot and the path in the local
phone menu is provided. All WBM screenshots are taken from OpenStage 60/80. As some
WBM input masks have been changed with firmware updates, the screenshots are selected
after the following rules:
1-2
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Overview
Conventions for this Document
•
•
•
If a later version contains more or less parameters compared to previous software versions, the screenshot of the older version is shown.
If the title of a mask (e.g. "Pixel saver" vs. "Energy saving") or the name of a parameter
(e.g. "Time Zone" vs. "DST zone") has changed, the later version is shown.
If a parameter has moved from one mask to another, both older and later versions are
shown. The same is true for the local menu paths.
The focus of this document comprehends the software versions from V1R5 onwards.
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Overview
The OpenStage Family
1.5
The OpenStage Family
1.5.1
OpenStage 60/80
9
5
2
1
6
3
7
8
4
10
1
With the handset, the user can pick up and dial calls in the usual manner.
2
The graphic display provides intuitive support for telephone operation.
3
The mode keys provide easy access to the phone’s applications.
4
With the TouchGuide, the user/administrator can navigate in the phone functions, applications, and configuration menus.
5
The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
6
The fixed function keys provide access to frequently used telephony functions.
7
With the audio keys, the user can control the audio settings.
8
With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9
Inbound calls are visually signaled via the call display.
10
The keypad is used for entering phone numbers and text.
1-4
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Overview
The OpenStage Family
1.5.2
OpenStage 40
7
5
2
1
6
3
4
8
1
With the handset, the user can pick up and dial calls in the usual manner.
2
The graphic display provides intuitive support for telephone operation.
3
The fixed function keys provide access to frequently used telephony functions.
4
With the 5-way navigator, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
5
The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
6
With the audio keys, the user can control the audio settings.
7
Inbound calls are visually signaled via the call display.
8
The keypad is used for entering phone numbers and text.
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Overview
The OpenStage Family
1.5.3
OpenStage 20
2
1
3
5
4
6
1
With the handset, the user can pick up and dial calls in the usual manner.
2
The display provides intuitive support for telephone operation.
3
The fixed function keys provide access to frequently used telephony functions.
4
With the audio keys, the user can control the audio settings.
5
With the 3-way navigator, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6
The keypad is used for entering phone numbers and text.
1-6
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Overview
The OpenStage Family
1.5.4
OpenStage 15
1
2
3
4
5
6
7
1
With the handset, the user can pick up and dial calls in the usual manner.
2
The display provides intuitive support for telephone operation.
3
With the audio keys, the user can control the audio settings.
4
The fixed function keys provide access to frequently used telephony functions.
5
The keypad is used for entering phone numbers and text.
6
With the navigation keys, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
7
The free programmable keys enable the user to customize the telephone in
line with his/her personal needs by assigning individual phone numbers and
functions.
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Overview
Administration Interfaces
1.6
Administration Interfaces
You can configure the OpenStage phone by using any of the methods described in this chapter.
1.6.1
Web-based Management (WBM)
This method employs a web browser for communication with the phone via HTTP or HTTPS. It
is applicable for remote configuration of individual IP phones in your network. Direct access to
the phone is not required.
>
1.6.2
To use this method, the phone must first obtain IP connectivity.
The remote configuration is not applicable while the phone is not in idle mode.
DLS (Deployment Service)
The Deployment Service (DLS) is a HiPath Management application for administering phones
and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based
user interface, which runs on an internet browser. For further information, please refer to the
Deployment Service Administration Guide.
1.6.3
Local Phone Menu
This method provides direct configuration of an the OpenStage phone. Direct access to the
phone is required.
>
1-8
As long as the IP connection is not properly configured, you have to use this method
to set up the phone.
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Startup
Prerequisites
2
Startup
2.1
Prerequisites
The OpenStage phone acts as an endpoint client on an IP telephony network, and has the following network requirements:
•
An Ethernet connection to a network with SIP clients and servers.
7
•
•
•
•
Only use switches in the LAN, to which the OpenStage phone is connected. An
operation at hubs can cause serious malfunctions in the hub and in the whole
network.
Asterisk SIP server.
An FTP Server for file transfer, e. g. firmware, configuration data, application software.
A DHCP (Dynamic Host Configuration Protocol) server (recommended).
DLS (Deployment Service) for advanced configuration and software deployment
(recommended).
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Startup
Assembling and Installing the Phone
2.2
Assembling and Installing the Phone
2.2.1
Shipment
•
•
•
•
•
Phone
Handset
Handset cable
Subpackage:
•
Document "Information and Important Operating Procedures"
•
Emergency number sticker
Emergency Number Sticker
2.2.2
Connectors at the bottom side
OpenStage 60
Keyboard
Power supply
USB
Extension
PC
Switch
Headset
Key Module
Handset
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Startup
Assembling and Installing the Phone
OpenStage 40 (OpenStage 15 and 20 similar, except 1)
Power supply
PC
[1] OpenStage 40 andd
OpenStage 15 only
Switch
Headset[1]
Key Module[1]
Handset
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Startup
Assembling and Installing the Phone
2.2.3
1.
Assembly
Handset
Insert the plug on the long end of the handset cable into the jack on the base of the telephone and press the cable into the groove provided for it. Next, insert the plug on the short
end of the handset cable into the jack on the handset.
2.
2-4
Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).
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Startup
Assembling and Installing the Phone
2.2.4
1.
Connecting the Phone
Plug the LAN cable into the connector
at the bottom of the telephone and connect the
cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power
Sourcing Equipment) must meet the IEEE 802.3af specification.
For details about the required power supply, see the following table:
Model
Power Consumption/Supply
OpenStage 151
Power Class 1
OpenStage 20 E
Power Class 1
OpenStage 20
Power Class 1
OpenStage 20 G
Power Class 2
OpenStage 402
Power Class 2
OpenStage 40 + 2nd Key Module
Power Class 2
G2
Power Class 3
OpenStage 40
OpenStage 40 G + 2nd Key Module
Power Class 3
OpenStage 60/803
Power Class 3
OpenStage 60/80 + 2nd Key Module
Power Class 3
OpenStage 60/80
G3
OpenStage 60/80 G + 2nd Key Module
1
2
3
2.
Power Class 3
External power unit required
Includes 1 Key Module 15.
Includes 1 Key Module.
Includes 1 Key Module + USB-Extension with Acoustic Unit.
Only if Power over Ethernet (PoE) is NOT supported:
7
The order no. for the plug-in power supply is region specific:
EU: C39280-Z4-C510
UK: C39280-Z4-C512
USA: C39280-Z4-C511
Plug the power supply unit into the mains. Connect the plug-in power supply unit to the
jack at the bottom of the phone.
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Startup
Assembling and Installing the Phone
3.
If applicable, connect the following optional jacks:
•
LAN connection to PC
•
Headset (accessory)
•
Connection to add-on device (accessory)
•
•
2-6
Connection to external keyboard (accessory)
USB master for connection to a USB device (e. g. accessory USB Acoustic
Adapter)
7
To prevent damage on the OpenStage phone, connect an USB stick using
the adapter cable C39195-Z7704-A5.
7
Do not connect a USB hub to the phone’s USB port, as this may lead to
stability problems.
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Startup
Quick Start
2.3
Quick Start
This section describes a typical case: the setup of an OpenStage endpoint in an environment
using a DHCP server and the web interface. For different scenarios, cross-references to the
corresponding section of the administration chapter are given.
>
Alternatively, the DLS (Deployment Service) administration tool can be used. Its
Plug & Play functionality allows to provide the phone with configuration data by assigning an existing data profile to the phone’s MAC address or E.164 number. For
further information, see the Deployment Service Administration Manual.
>
Any settings made by a DHCP server are not configurable by other configuration
tools.
2.3.1
1.
Access the Web Interface (WBM)
Open your web browser and enter the appropriate URL, which can be an IP address or a
DNS name, for example:
https://192.168.1.15 or http://myphone.phones (firmware V2)
For configuring the phone’s DNS name, which is possible which firmware V2, please refer
to Section 3.3.6.3, “Terminal Hostname (V2)”.
The phone uses the standard port for HTTPS, 443.
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Quick Start
If the browser displays a certificate notification, accept it. The start page of the web interface
appears. In the upper right corner, the phone number, the phone’s IP address, as well as the
DNS name assigned to the phone are displayed. The left corner contains the user menu tree.
2.
Click on the tab "Administrator Pages". In the dialog box, enter the admin password:
3.
The administration main page opens. The left column contains the menu tree. If you click
on an item which is printed in normal style, the corresponding dialog opens in the center
of the page. If you click on an item printed in bold letters, a sub-menu opens in the right
column.
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Startup
Quick Start
2.3.2
Set the Terminal Number
If the user and administrator menus are needed in the course of setup, the terminal number,
which by default is identical with the extension number, must be configured first. When the
phone is in delivery status, the terminal number input form is presented to the user/administrator right after booting, unless the Plug&Play facility of the DLS is used. For further information
about this setting, please refer to Section 3.4.1.1, “Terminal Identity”. With the WBM, the terminal number is configured as follows:
In the left column, select System > System Identity to open the "System Identity" dialog. Enter
the terminal number, i. e. the SIP name / phone number.
2.3.3
Basic Network Configuration
For basic functionality, the following parameters must be provided, preferably by DHCP:
•
IP Address: IP Address for the phone.
•
Subnet Mask (option #1): Subnet mask of the phone.
•
Default Route (option #3 "Router"): IP Address of the default gateway which is used for
connections beyond the subnet.
•
DNS IP Addresses (option #6 "Domain Server"): IP Addresses of the primary and
secondary DNS servers.
If no DHCP server is present, see Section 3.3.3, “IP Address - Manual Configuration” for IP address and subnet mask, and Section 3.3.4, “Default Route/Gateway” for the default route.
2.3.4
Date and Time / SNTP
An SNTP (Simple Network Time Protocol) server provides the current date and time for network clients. The IP address of an SNTP server can be given by DHCP.
In order to provide the correct time, it is required to give the timezone offset, i.e. the shift in
hours to be added to the UTC time provided by the SNTP server.
The following DHCP options are required:
•
SNTP IP Address (option #42 "NTP Servers"): IP Address or hostname of the SNTP
server to be used by the phone.
•
Timezone offset (option #2 "Time Offset"): Offset in seconds in relationship to the UTC
time provided by the SNTP server.
For manual configuration of date and time see Section 3.4.4, “Date and Time”.
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Quick Start
2.3.5
SIP Server Address
The IP Address or hostname of the SIP server can be provided by DHCP.
The option’s name and code are as follows:
•
option #120 "SIP Servers DHCP Option"
For manual configuration of the SIP server address see Section 3.4.5.1, “SIP Addresses”.
2.3.6
Extended Network Configuration
To have constant access to other subnets, you can enter a total of two more network destinations. For each further domain/subnet you wish to use, first the IP address for the destination,
and then that of the router must be given. The option’s name and code are as follows:
•
option #33 "Static Routing Table"
For manual configuration of specific/static routing see Section 3.3.5, “Specific IP Routing”.
Also the DNS domain wherein the phone is located can be specified by DHCP. The option’s
name and code are as follows:
•
option #15 "Domain Name"
For manual configuration of the DNS domain name see Section 3.3.6.1, “DNS Domain Name”.
2.3.7
>
Vendor Specific: VLAN Discovery And DLS Address
The VLAN ID can also be configured by LLDP-MED (see Section 3.2.2.1, “”).
If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. In case the
VLAN shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see Section
3.2.2.1, “Automatic VLAN discovery using DHCP”).
If a DLS (Deployment Service) server is in use, its IP address must be provided. It is recommended to configure the DLS server address by DCHP, as this method enables full Plug & Play:
having received the DLS address from DHCP, the phone will contact the DLS during startup.
Provided that the DLS is configured appropriately, it will send all necessary configuration data
to the phone. Additionally, this method is relevant to security, as it ensures the authenticity of
the DLS server.
For manual configuration of the DLS server address see Section 3.3.7, “Configuration & Update Service (DLS)”.
For the configuration of vendor-specific settings by DHCP, there are two alternative methods:
1) the use of a vendor class, or 2) the use of DHCP option 43.
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Startup
Quick Start
2.3.8
Example DHCP server configuration
The following description demonstrates by example how a DHCP server can be configured in
order to build up a working infrastructure for OpenStage phones.
The configuration example is tested with ISC DHCP server version 3 running on Debian Linux
(packagename: dhcp3-server).
On startup, the OpenStage phone sends a DHCP discovery message which contains the
vendor-class-identifier option. The fixed value is OptiIpPhone. This identifier is used
by the DHCP server to send a specified set of sub-options to each OpenStage phone by means
of vendor encapsulated options. The vendor-encapsulated-options option allows for defining custom-made options in either a single series of bytes or a sequence of parameters
which is structured as follows: 1) single-byte vendor-specific option code; 2) single-byte length
indication for the option data (the length does not include itself or the option code); 3) the data
itself in as many bytes of data as are specified in the length indication.
The value of the vendor-encapsulated-options option can either be set directly by coding the bytes in hexadecimal notation, or, preferably, by using the option space statement.
This statement is available with ISC DHCP 3.0.
To assign the specific vendor-encapsulated-options to the appropriate devices, the use
of classes is recommended. In the example, the class vendor-classes is divided into subclasses automatically for each vendor-class-identifier option that is received from the
clients. As OpenStage phones send the value OptiIpPhone, the specifications for theses
phones are defined in the correpsonding sub-class.
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Quick Start
Example dhcpd.conf
# General configuration for all clients in the subnet
subnet 192.168.2.0 netmask 255.255.255.0 {
option domain-name-servers 192.168.2.2;
option broadcast-address 192.168.2.255;
option routers 192.168.2.251;
option subnet-mask 255.255.255.0;
option domain-name "phones.intranet";
option ntp-servers 192.43.244.18;
option time-offset 3600;
default-lease-time 864000;
max-lease-time 8640000;
}
# Set up an option space to contain the vendor-encapsulated options
option space OpenStage;
option OpenStage.vendor code 1 = string;
option OpenStage.vlanid code 2 = unsigned integer 32;
option OpenStage.dls code 3 = string;
# Each vendor-class-identifier will constitute a class
class "vendor-classes" {
match option vendor-class-identifier;
}
# Specifications for OpenStage phones
subclass "vendor-classes" "OptiIpPhone" {
vendor-option-space OpenStage;
option OpenStage.vendor "Siemens";
option OpenStage.vlanid 4;
option OpenStage.dls "sdlp://192.168.2.103:18443";
option sip-server 192.168.2.117;
}
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Startup
Quick Start
2.3.9
Registering at Asterisk
For registration at the Asterisk SIP server, a SIP user ID and passwort must be provided by the
phone. The following procedure describes the configuration using the web interface (see Section 2.3.1, “Access the Web Interface (WBM)”; if the web interface is not applicable, please refer to Section 3.4.6, “Authenticated Registration”) for configuration via the local menu.
1.
In the administration menu, select System > Registration. The Registration dialog opens.
2.
Make sure that SIP server address and SIP registrar address contain the IP address of
your Asterisk server. If not provided by DHCP or a provisioning service, enter the appropriate values. If the phone is to register with a gateway, enter the appropriate SIP Gateway
address.
3.
In the Server type field, select "other".
4.
In Realm, enter the SIP realm the targeted user/password combination refers to.
5.
In the User ID and Password fields, enter the user name/password combination for the
phone.
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Startup
Quick Start
2.3.10
Startup Procedure
The following flowchart shows the startup process for OpenStage phones:
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Administration
Access via Local Phone
3
Administration
This chapter describes the configuration of every parameter available on the OpenStage
phones. For access via the local phone menu, see the following; for access using the web interface, please refer to Section 2.3.1, “Access the Web Interface (WBM)”.
3.1
Access via Local Phone
>
The data entered in input fields is parsed and controlled by the phone. Thus, data is
accepted only if it complies to the value range.
1.
Access the Administration Menu
OpenStage 60/80:
The menu key v toggles between the Settings menu, the Applications menu, and the applications currently running. Press the v key repeatedly until the "Settings" tab is active.
(The v key toggles between the Settings menu, the Applications menu, and the applications currently running.)
OpenStage 15/20/40:
Press the keys D, l, and i consecutively to select the administration menu.
2.
Enter Password
When the Admin menu is active, you will be prompted to enter the administrator password.
The default admin password is "123456". It is highly recommended to change the password (see Section 3.15, “Password”) after your first login.
For entering passwords with non-numeric characters, please consider the following:
By default, password entry is in numeric mode. For changing the mode, press the # key
once or repeatedly, depending on the desired character. The # key cycles around the input
modes as follows:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.
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Administration
Access via Local Phone
3.
Navigate within the Administration Menu
OpenStage 60/80
Use the TouchGuide to navigate and execute administrative actions in the administration
menu.
Press the m key briefly:
- scroll up
Press the h key:
- cancel a function
Press the l key briefly:
- scroll down
Press the i key:
- confirm entries
Press the g key:
- open a context menu
Run your finger around the
sensor ring W:
- browse lists and menus
- set up volume
OpenStage 40
Use the 5-way navigator to navigate and execute administrative actions in the administration
menu.
Press the mkey briefly:
- scroll up
Hold down:
- scroll to top of list
Press the h key:
- cancel a function
- delete character left
of cursor
- up one level
Press the i key:
- confirm entries
- perform an action
Press the g key:
- open a context menu
- down one level
Press the l key briefly:
- scroll down
Hold down:
- scroll to end of list
3-2
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Administration
Access via Local Phone
OpenStage 20
Use the 3-way navigator to navigate and execute administrative actions in the administration
menu.
Press the m key briefly:
- scroll up
Hold down:
- scroll to top of list
Press the l key:
- confirm entries
- perform an action
Press the l key briefly:
- scroll down
Hold down:
- scroll to end of list
OpenStage 15
Use the navigation keys to navigate and execute administrative actions in the administration
menu.
Press the m key briefly:
- scroll up
Press the i key:
- confirm entries
- perform an action
Press the l key:
In idle mode:
- Open idle menu
In lists and menues:
- scroll down
4.
Select a parameter
If a parameter is set by choosing a value from a selective list, an arrow symbol appears in
the parameter field that has the focus. Press the key to enter the selective list. Use the Sensor Wheel resp. the m and l key to scroll up and down in the selective list. To select a list
entry, press the i key.
5.
Enter the parameter value
For selecting numbers and characters, you can use special keys. See the following table:
Key
Function
*
Switch to punctuation and special characters.
#
Toggle between lowercase characters, uppercase characters, and digits in
the following order:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.
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Administration
Access via Local Phone
OpenStage 60/80
If a parameter is set by entering a number or character data, the onscreen keypad is used.
Press the i key to enter the editor. Within the editor, solely use the key numbers or the
Sensor Wheel for selecting numbers, characters, or groups of characters. The h key deletes one character in the input field, and the g key moves the cursor to the OK field.
The following figure describes the elements of the onscreen keypad and their functions:
Element with focus
Letters, digits, punctuation marks or special characters
Confirm
Cancel
Insert clipboard contents at cursor position
Copy contents of active field to clipboard
Move cursor left/right
Shift to punctuation and special characters
Shift to numeric entry
Shift to upper/lower case
Additionally, you can use the following keys on the keypad as shortcuts for the selection of
character groups
Element
Function
*
Switch to punctuation and special characters.
#
Toggle between lowercase characters, uppercase characters, and digits.
OpenStage 15/20/40
With the OpenStage 20/40, use the keypad for entering parameters. With the 3 way/5 way
navigator, you can enter, delete, copy and paste characters and numbers as well as navigate within an entry and toggle the input mode.
6.
3-4
Save and exit
When you are done, select Save & exit and press
.
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Administration
LAN Settings
3.2
LAN Settings
3.2.1
LAN Port Settings
The OpenStage phone provides an integrated switch which connects the LAN, the phone itself
and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s
with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equipment is connected. Optionally, the required transfer rate and duplex mode can be specified
manually using the LAN port speed parameter.
>
In the default configuration, the LAN port supports automatic detection of cable configuration (pass through or crossover cable) and will reconfigure itself as needed to
connect to the network. If the phone is set up to manually configure the switch port
settings, the cable detection mechanism is disabled. In this case, care must be taken
to use the correct cable type.
The PC Ethernet port is controlled by the PC port mode parameter. If set to "Disabled", the PC
port is inactive; if set to "Enabled", it is active. If set to "Mirror", the data traffic at the LAN port
is mirrored at the PC port. This setting is for diagnostic purposes. If, for instance, a PC running
Ethereal/Wireshark is connected to the PC port, all network activities at the phone’s LAN port
can be captured.
When PC port autoMDIX is enabled, the switch determines automatically whether a regular
MDI connector or a MDI-X (crossover) connector is needed, and configures the connector accordingly.
Data required
•
•
•
LAN port speed / LAN port type: Settings for the ethernet port connected to a LAN
switch.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half duplex", "100 Mbps full duplex", and, additionally, for OpenStage 20/40/60/80 G, "1 Gbps full
duplex"
Default: "Automatic"
PC port speed / PC port type: Settings for the ethernet port connected to a PC.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half duplex", "100 Mbps full duplex", and, additionally, for OpenStage 20/40/60/80 G, "1 Gbps full
duplex"
Default: "Automatic"
PC port mode / PC port status: Controls the PC port.
Value range: "disabled", "enabled", "mirror"
Default: "disabled"
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•
PC port autoMDIX: Switches between MDI and MDI-X automatically.
Value range: "On", "Off"
Default: "Off"
Administration via WBM
Network > Port configuration
Administration via Local Phone
|---
3-6
Administration
|--- Network
|--- Port Configuration
|--- LAN port type
|--- PC port status
|--- PC port type
|--- PC port autoMDIX
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3.2.2
VLAN
VLAN (Virtual Local Area Network) is a technology that allows network administrators to partition one physical network into a set of virtual networks (or broadcast domains).
Physically partitioning the LAN into separate VLANs allows a network administrator to build a
more robust network infrastructure. A good example is a separation of the data and voice networks into data and voice VLANs. This isolates the two networks and helps shield the endpoints within the voice network from disturbances in the data network and vice versa.
>
The implementation of a voice network based on VLANs requires the network infrastructure (the switch fabric) to support VLANs.
In a layer 1 VLAN, the ports of a VLAN-aware switch are assigned to a VLAN statically. The
switch only forwards traffic to a particular port if that port is a member of the VLAN that the traffic
is allocated to. Any device connected to a VLAN-assigned port is automatically a member of
this VLAN, without being a VLAN aware device itself. If two or more network clients are connected to one port, they cannot be assigned to different VLANs. When a network client is moving from one switch to another, the switches’ ports have to be updated accordingly by hand.
With a layer 2 VLAN, the assignment of VLANs to network clients is realized by the MAC addresses of the network devices. In some environments, the mapping of VLANs and MAC addresses can be stored and managed by a central database. Alternatively, the VLAN ID, which
defines the VLAN whereof the device is a member, can be assigned directly to the device, e. g.
by DHCP. The task of determining the VLAN for which an Ethernet packet is destined is carried
out by VLAN tags within each Ethernet frame. As the MAC addresses are (more or less) wired
to the devices, mobility does not require any administrator action, as opposed to layer 1 VLAN.
It is possible to assign one device, i.e. one MAC address, to different VLANs.
It is important that every switch connected to a PC is VLAN-capable. This is also true for the
integrated switch of the OpenStage. The phone must be configured as a VLAN aware endpoint
if the phone itself is a member of the voice VLAN, and the PC connected to the phone’s PC
port is a member of the data VLAN.
There are 3 ways for configuring the VLAN ID:
•
Manually
•
By DHCP
•
By LLDP-MED
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3.2.2.1
Automatic VLAN discovery using DHCP
To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP enabled, and VLAN discovery mode must be set to "DHCP". This is the default configuration.
The DHCP server must be configured to supply the Vendor Unique Option in the correct Siemens VLAN over DHCP format. If a phone configured for VLAN discovery by DHCP fails to discover its VLAN, it will proceed to configure itself from the DHCP within the non-tagged LAN.
Under these circumstances, network routing may probably not be correct.
Administration via WBM
Network > IP configuration
First, click on change mode. Afterwards, the IP configuration mode dialog opens.
Network > IP configuration > change mode
To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. Afterwards, click Submit.
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Administration via Local Phone
To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu.
|---
Administration
|--- Network
|--- IP Configuration
|--- Discovery mode
3.2.2.2
Automatic VLAN discovery using LLDP-MED
As an alternative, the VLAN ID can be configured by the network switch using LLDP-MED (Link
Layer Discovery Protocol-Media Endpoint Discovery). If this option is selected, and the switch
provides an appropriate TLV (Type-Length-Value) element containing the VLAN ID, this VLAN
ID will be used. If no appropriate TLV is received, DHCP will be used for VLAN discovery.
Administration via WBM
Network > IP configuration
First, click on change mode. Afterwards, the IP configuration mode dialog opens.
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Network > IP configuration > change mode
To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery
mode menu. Afterwards, click Submit.
Administration via Local Phone
To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode
menu.
|---
Administration
|--- Network
|--- IP Configuration
|--- Discovery mode
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3.2.2.3
Manual configuration of a VLAN ID
To configure layer 2 VLAN manually, first make shure that VLAN discovery is set to "Manual"
(see Section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be provided with a VLAN ID between 1 and 4095. If you mis-configure a phone to an incorrect VLAN,
the phone will possibly not connect to the network. In DHCP mode it will behave as though the
DHCP server cannot be found, in fixed IP mode no server connections will be possible.
Administration via WBM
Network > IP configuration
First, click on change mode. Afterwards, the IP configuration mode dialog opens.
Network > IP configuration > change mode
To enable manual VLAN configuration, select Manual settings in the Discovery mode menu.
Afterwards, click Submit.
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3.2.3
LLDP-MED Operation
OpenStage phones support LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Discovery) for auto-configuration and network management. The auto-configurable parameters
are VLAN ID (see Section 3.2.2, “VLAN”) and Quality of Service parameters (see Section 3.3.1,
“Quality of Service (QoS)”).
The data sent by a network device is stored in neighboring network devices in MIB (Manegement Information Base) format. In order to keep this information up-to-date, a specific TTL
(Time To Live) is specified in LLDP. This value tells a device how long the received information
is valid. For OpenStage phones, the value range is 40, 60, 80, 100, 110, 120, 140, 180, 240,
320, 400.
An example for LLDP-MED operation an OpenStage phones can be found in Section 4.4, “An
LLDP-Med Example”.
Administration via WBM
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- LLDP-MED operation
|--- TTL
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3.3
IP Network Parameters
3.3.1
Quality of Service (QoS)
The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Precedence based on layer 3 are allowing the VoIP application to request and receive predictable
service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and
delay.
>
3.3.1.1
Layer 2 and 3 QoS for voice transmission can be set via LLDP-MED (see Section
3.21.3, “LLDP-MED”). If so, the value can not be changed by any other interface.
Layer 2 / 802.1p
QoS on layer 2 is using 3 Bits in the 802.1q/p 4-Byte VLAN tag which has to be added in the
Ethernet header.
The CoS (class of service) value can be set from 0 to 7. 7 is describing the highest priority and
is reserved for network management. 5 is used for voice (RTP-streams) by default. 3 is used
for signaling by default.
Three Bits Used for CoS
(User Priority)
PREAM.
SFD
DA
SA
TAG
4 Bytes
PT
DATA
FCS
Data required
•
•
•
•
Layer 2: Activates or deactivates QoS on layer 2.
Value range: "Yes", "No"
Default: "Yes"
Layer 2 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: 0-7
Default: 5
Layer 2 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: 0-7
Default: 3
Layer 2 default: Sets the default CoS (Class of Service) value.
Value range: 0-7
Default: 0
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Administration via WBM
Network > QoS
Administration via Local Phone
|---
Administration
|--- Network
|--- QoS
|--- Service
|--- Layer 2
|--- Layer 2 voice
|--- Layer 2 signalling
|--- Layer 2 default
3.3.1.2
Layer 3 / Diffserv
Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
Traffic flows are classified into 3 per-hop behavior groups:
1.
Default
Any traffic that does not meet the requirements of any of the other defined classes is
placed in the default per-hop behaviour group. Typically, the forwarding has best-effort forwarding characteristics. The DSCP (Diffserv Codepoint) value for Default is "0 0 0 0 0 0".
2.
Expedited Forwarding (EF referred to RFC 3246)
Expedited Forwarding is used for voice (RTP streams) by default. It effectively creates a
special low-latency path in the network. The DSCP (Diffserv Codepoint) value for EF is
"1 0 1 1 1 0".
3.
Assured Forwarding (AF referred to RFC 2597)
Assured forwarding is used for signaling messages by default (AF31). It is less stringent
than EF in a multiple dropping system. The AF values are containing two digits X and Y
(AFXY), where X is describing the priority class and Y the drop level.
Four classes X are reserved for AFXY: AF1Y (high priority), AF2Y, AF3Y and AF4Y (low
priority).
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Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3
(High drop probability). In the case of low drop level, packets are buffered over an extended period in the case of high drop level, packets are promptly rejected if they cannot be
forwarded.
Data required
•
•
•
Layer 3: Activates or deactivates QoS on layer 3.
Value range: "Yes", "No"
Default: "Yes"
Layer 3 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "EF"
Layer 3 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "AF31"
Administration via WBM
Network > QoS
Administration via Local Phone
|
--- Administration
|
--- Network
|
--- QoS
|
--- Service
|--- Layer 3
|--- Layer 3 voice
|--- Layer 3 signalling
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IP Network Parameters
3.3.2
Use DHCP
For an example configuration, see Section 2.3.9, “Example DHCP server configuration”.
If this parameter is set to "Yes" (default), the phone will search for a DHCP server on startup
and try to obtain IP data and further configuration parameters from that central server.
If no DHCP server is available in the IP network, please deactivate this option. In this case, the
IP address, subnet mask and default gateway/route must be defined manually.
The following parameters can be obtained by DHCP:
Basic Configuration
•
•
IP Address
Subnet Mask
Optional Configuration
•
•
•
•
•
•
•
•
Default Route (Routers option 3)
IP Routing/Route 1 & 2 (Static Routes option 33)
SNTP IP Address (NTP Server option 42)
Timezone offset (Time Server Offset option 2)
Primary/Secondary IP Addresses (DNS Server option 6)
DNS Domain Name (DNS Domain option 15)
SIP Addresses / SIP Server & Registrar (SIP Server option 120)
Vendor Unique (option 43)
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Administration via WBM
Network > IP configuration
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- Use DHCP
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IP Network Parameters
3.3.3
IP Address - Manual Configuration
If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be specified manually.
By default, IP configuration by DHCP and LLDP-MED is enabled. For manual IP configuration,
please proceed as follows:
1.
Navigate to Network > IP configuration and click change mode.
2.
The dialog window IP configuration mode appears. In the Discovery mode menu, select
Manual settings.
3.
The dialog window IP configuration appears, with a reduced choice of parameters. Enter
the IP address and the Subnet mask. If applicable, enter the Default route and the VLAN
ID. When finished, click Submit.
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4.
After the phone’s network service has restarted, the other IP parameters can be
configured.
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- IP address
|--- Subnet mask
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3.3.4
Default Route/Gateway
If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of
the router that links your IP network to other networks. If the value was assigned by DHCP, it
can only be read.
Administration via WBM
Network > IP configuration
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- Route (default)
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3.3.5
Specific IP Routing
To have constant access to network subscribers of other domains, you can enter a total of two
more network destinations, in addition to the default route/gateway. This is useful if the LAN
has more than one router or if the LAN is divided into subnets.
Data required
•
•
•
Route 1/2 IP address: IP address of the selected route.
Route 1/2 gateway: IP address of the gateway for the selected route.
Route 1/2 mask: Network mask for the selected route.
Administration via WBM
Network > IP configuration
Administration via Local Phone
|
--- Administration
|
--- Network
|
--- IP Configuration
|--- Route 1 IP
|--- Route 1 gateway
|--- Route 1 mask
|--- Route 2 IP
|--- Route 2 gateway
|
--- Route 2 mask
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IP Network Parameters
3.3.6
DNS
The main task of the domain name system (DNS) is to translate domain names to IP addresses. For some features and functions of the OpenStage phone, it is necessary to configure the
DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving.
3.3.6.1
DNS Domain Name
This is the name of the phone’s local domain.
Administration via WBM
Network > IP configuration
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- DNS domain
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3.3.6.2
DNS Servers
If not provided by DHCP automatically, a primary and a secondary DNS server can be configured.
Data required
•
•
Primary DNS: IP address of the primary DNS server.
Secondary DNS: IP address of the secondary DNS server.
Administration via WBM
Network > IP configuration
Administration via Local Phone
|---
Administration
|--- Network
|--- IP Configuration
|--- Primary DNS
|--- Secondary DNS
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IP Network Parameters
3.3.6.3
Terminal Hostname (V2)
With OpenStage firmware V2, the phone’s hostname for registration with the DNS server can
be customised. The phone will send the specified hostname to the DNS server using DDNS.
Therefore, the DNS server must support DDNS.
The corresponding DNS domain is configured in Network > IP configuration > DNS domain
(see Section 3.3.6.1, “DNS Domain Name”).
The current DNS name of the phone is displayed at the right-hand side of the banner of the
admin and user web pages, under DNS name. To see configuration changes, the web page
must be reloaded.
>
It is recommended to inform the user about the DNS name of his/her phone. The
complete WBM address can be found under User menu > Network information >
Web address.
The DNS name can be constructed from pre-defined parameters and free text. Its composition
is defined by the DNS name construction parameter. The following options are available:
•
"None": The phone does not attempt to change its DNS name via DDNS.
•
"MAC based": The DNS name is built from the prefix "OIP" followed by the phone’s MAC
address.
•
"Web name": The DNS name is set to the the string entered in Web name.
•
"Only number": The DNS name is set to the Terminal number, that is, the phone’s call
number (see Section 3.4.1, “Terminal and User Identity”).
•
"Prefix number": The DNS name is constructed from the the string entered in Web name,
followed by the Terminal number.
Administration via WBM
System > System Identity
Administration via Local Phone
|---
Administration
|--- Identity
|--- Web name
|--- DDNS hostname
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3.3.7
Configuration & Update Service (DLS)
The Deployment Service (DLS) is a HiPath Management application for administering workpoints in both HiPath and non-HiPath networks. Amongst the most important features are: security (e.g. PSS generation and distribution within an SRTP security domain), mobility for optiPoint and OpenStage SIP phones, software deployment, plug&play support, as well as error
and activity logging.
DLS address, i.e. the IP address or hostname of the DLS server, and DLS port, i.e. the port
on which the DLS server is listening, are required to enable proper communication between
phone and DLS.
The Contact gap parameter controls a security function. It specifies a minimum time interval
that must elapse between individual HTTP requests from the phone which are responding to a
ContactMe request from the DLS. The ContactMe request is sent by the DLS each time the
DLS wants to execute an action on the phone, e. g. software deployment, or a configuration
change. Any requests coming within that time will be ignored. The purpose is to prevent DoS
(Denial of Service) attacks on the phone.
The Security mode determines whether the communication between the phone and the DLS
is secure. A secure connection is established by exchanging credentials between the DLS and
the phone for mutual authentication. After this, the communication is encrypted, and a different
port is used.
>
With firmware V2, it is possible to operate the DLS server behind a firewall or NAT
(Network Address Translation), which prevents the DLS from sending ContactMe
messages directly to the phone. Only outbound connections from the phone are allowed. To overcome this restriction, a DLS Contact-Me proxy (DCMP) can be deployed. The phone periodically polls the DCMP (DLS Contact-Me Proxy), which is
placed outside of the phone’s network, for pending contact requests from the DLS.
If there are contact requests, the phone will send a request to the DLS in order to
obtain the update, just as with a regular DLS connection.
The URI of the DCMP, as well as the polling interval, are configured by the DLS. For
this purpose, it is necessary that the phone establishes a first contact to the DLS,
e. g. by phone restart or local configuration change.
Data required
•
•
•
DLS address: IP address or hostname of the server on which the Deployment Service is
running.
DLS port: Port on which the DLS Deployment Service is listening.
Default: 18443
Contact gap: Minimum time interval in seconds that must elapse between responses to a
ContactMe request from the DLS, in order to prevent DoS attacks.
Default: 300
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•
Security mode / Security status: Determines whether the communication between the
phone and the DLS is secure.
Value range: "Default mode", "Secure mode"
Default: "Default"
Administration via WBM
Network > Update Service (DLS)
Administration via Local Phone
|---
Administration
|--- Network
|--- Update Service (DLS)
|--- DLS address
|--- DLS port
|--- Contact gap
|--- Security status
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3.3.8
SNMP
The Simple Network Management Protocol is used by network management systems for monitoring network-attached devices for conditions that warrant administrative attention. An SNMP
manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones.
OpenStage phones support SNMPv1.
There are currently 4 trap categories that can be sent by the phones:
Standard SNMP traps
OpenStage phones support the following types of standard SNMP traps, as defined in RFC
1157:
•
coldStart: sent if the phone does a full restart.
•
warmStart: sent if only the phone software is restarted.
•
linkUp: sent when IP connectivity is restored.
QoS Related traps
These traps are designed specifically for receipt and interpretation by the QDC collection system. The traps are common to SIP phones, HFA phones, Gateways, etc.
Traps for important high level SIP related problems
Currently, these traps are related to problems in registering with a SIP Server and to a failure
in remotely logging off a mobile user. These traps are aimed at a non-expert user (e.g. a standard Network Management System) to highlight important telephony related problems.
Traps specific to OpenStage phones
Currently, the following traps are defined:
TraceEventFatal: sent if severe trace events occur; aimed at expert users.
TraceEventError: sent if severe trace events occur; aimed at expert users.
Data required
•
•
•
•
Trap sending enabled: Enables or disables the sending of a TRAP message to the SNMP
manager.
Value range: "Yes", "No"
Default: "No"
Trap destination: IP address or hostname of the SNMP manager that receives traps.
Trap destination port: Port on which the SNMP manager is receiving TRAP messages.
Default: 162
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•
•
•
•
•
•
•
•
•
•
•
•
Trap community: SNMP community string for the SNMP manager receiving TRAP messages.
Default: "snmp"
Queries allowed: Allows or disallows queries by the SNMP manager.
Query password: Password for the execution of a query by the SNMP manager.
Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the
SNMP manager.
Value range: "Yes", "No"
Default: "No"
Diagnostic destination: IP address or hostname of the SNMP manager receiving diagnostic data.
Diagnostic destination port: Port on which the SNMP manager is receiving diagnostic
data.
Diagnostic community: SNMP community string for the SNMP manager receiving diagnostic data.
QoS traps to QCU: Enables or disables the sending of TRAP messages to the QCU server.
Value range: "Yes", "No"
Default: "No"
QCU address: IP address of the QCU server.
QCU port: Port on which the QCU server is listening for messages.
Default: 12010
QCU community: QCU community string.
Default: "QOSCD"
QoS to generic destination / QoS to generic device: Enables or disables the sending of
QoS traps to a generic destination.
Value range: "Yes", "No"
Default: "No"
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Administration via WBM
System > SNMP
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Administration via Local Phone
|---
Administration
|--- System
|--- SNMP
|--- Queries allowed
|--- Query password
|--- Trap sending enabled
|--- Trap destination
|--- Trap destination port
|--- Trap community
|--- Diag sending enabled
|--- Diag destination
|--- Diag destination port
|--- Diag community
|--- QoS traps to QCU
|--- QCU address
|--- QCU port
|--- QCU community
|--- QoS to generic device
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System Settings
3.4
System Settings
3.4.1
Terminal and User Identity
3.4.1.1
Terminal Identity
Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone
number. The values are used in the userinfo part of SIP URIs.
In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar
containing the contents of Terminal number.
Data required
•
•
Terminal number: Number to be registered at the SIP registrar.
Terminal name: Name to be registered at the SIP registrar.
Administration via WBM
System > System Identity
Administration via Local Phone
|---
Administration
|--- System
|--- Identity
|--- Terminal number
|--- Terminal name
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System Settings
3.4.1.2
Display Identity
If an individual name oder number is entered as Display identity, and Enable ID is activated,
it is displayed in the phone’s status bar instead of the Terminal number or Terminal name.
Administration via WBM
System > System Identity
Administration via Local Phone
|---
Administration
|--- System
|--- Identity
|--- Display identity
|--- Enable ID
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3.4.2
Emergency and Voice Mail
It is important to have an Emergency number configured. If the phone is locked, a clickable
area for making an emergency call is created.
>
If more than one emergency number is needed, additional numbers can be configured in the canonical dial settings (Section 3.9.1, “Canonical Dialing Configuration”).
If a mailbox located at a remote server shall be used, its Voice mail number must be entered.
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|
--- Administration
|
--- System
|
--- Features
|
--- Configuration
|
--- General
|--- Emergency number
|
--- Voicemail number
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System Settings
3.4.3
Energy Saving (OpenStage 40/60/80)
After the phone has been inactive within the timespan specified here, the display backlight is
switched off. The length of this timespan ranges from 2 hours to 8 hours. The default value is
3 hours.
Administration via WBM
Local functions > Energy saving
Administration via Local Phone
|---
Administration
|--- Local Functions
|--- Energy saving
|--- Backlight timeout
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System Settings
3.4.4
Date and Time
If the DHCP server in your network provides the IP address of the SNTP server, no manual
configuration is necessary. If not, you have to set the SNTP IP address parameter manually.
For correct display of the current time, the Timezone offset must be set appropriately. This is
the time offset from UTC (Coordinated Universal Time). If, for instance, the phone is located in
Munich, Germany, the offset is +1 (or simply 1); if it is located in Los Angeles, USA, the offset
is -8. For countries or areas with half-our time zones, like South Australia or India, non-integer
values can be used, for example 10.5 for South Australia (UTC +10:30).
If the phone is located in a country with daylight saving, the administrator can choose whether
daylight saving time is activated manually or automatically. If Daylight saving is enabled, and
Auto time change is disabled, daylight saving time (DST) is in effect immediately. If Auto time
change is enabled, daylight saving is controlled by the Time zone parameter. This selects the
daylight saving time zone which is characterized by the start and end date for daylight saving
time.
The Difference (minutes) provides the time difference for daylight saving time in minutes. This
parameter is required also when Auto time change is enabled. In Germany, for instance, as
in most countries, this is +60.
3.4.4.1
SNTP is available, but no automatic configuration by DHCP server
Data required
•
•
•
•
•
•
SNTP IP address: IP address or hostname of the SNTP server.
Timezone offset (hours): Shift in hours corresponding to UTC.
Daylight saving: Enables or disables daylight saving time in conjunction with Auto time
change.
Value range: "Yes", "No"
Difference (minutes): Time difference when daylight saving time is in effect.
Auto time change / Auto DST: Enables or disables automatic control of daylight saving
time according to the Time zone.
Value range: "Yes", "No"
Time zone / DST zone: Area with common start and end date for daylight saving time.
Value range: "Australia 2007 (ACT, South Australia, Tasmania, Victoria)", "Australia 2007
(New South Wales)", "Australia (Western Australia)", "Australia 2008+ (ACT, New South
Wales, South Australia, Tasmania, Victoria)", "Brazil", "Canada", "Canada (Newfoundland)", "Europe (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexico", "United States"
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System Settings
Administration via WBM
Date and Time
Administration via Local Phone
|---
Administration
|--- Date and Time
|--- SNTP IP address
|--- Timezone offset
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3.4.4.2
No SNTP server available
If no SNTP server is available, date and time must be set manually.
>
The manual setting of time and tate is located in the user menu, not in the
administrator menu.
Data required
•
•
•
•
Local time (hh:mm): Local time.
Local date (day, month, year): Local date.
Allow daylight saving: Defines whether there is daylight is set.
Difference (minutes): Timezone offset in minutes.
Administration via WBM
(User pages >) Date and time
Administration via Local Phone
|---
Menu
|--- Date and Time
|--- Time
|--- Date
|--- Daylight saving
|--- Difference (mins)
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System Settings
3.4.5
SIP Addresses and Ports
3.4.5.1
SIP Addresses
In this group of parameters, the IP addresses or host names for the SIP server, the SIP registrar, and the SIP gateway are defined.
SIP server address provides the IP address or host name of the SIP proxy server. This is necessary for outgoing calls. SIP registrar address contains the IP address or host name of the
registration server, to which the phone will send REGISTER messages. When registered, the
phone is ready to receive incoming calls. SIP gateway address gives the IP address or host
name of the SIP gateway. A SIP gateway is able to perform a conversion of SIP to TDM, which
enables to send calls directly into the public network.
Data required
•
•
•
SIP server address: IP address or host name of the SIP proxy server.
SIP registrar address: IP address or host name of the registration server.
SIP gateway address: IP address or host name of the SIP gateway.
Administration via WBM
System > Registration
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Administration via Local Phone
|---
Administration
|--- System
|--- Registration
|--- SIP Addresses
|--- SIP server
|--- SIP registrar
|--- SIP gateway
3.4.5.2
SIP Ports
In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway
are defined (for further information see Section 3.4.5.1, “SIP Addresses”), as well as the SIP
port used by the phone (SIP local).
Data required
•
•
•
•
SIP server: Port of the SIP proxy server.
Default: 5060
SIP registrar: Port of the server at which the phone registers.
Default: 5060
SIP gateway: Port of the SIP gateway.
Default: 5060
SIP local: Port used by the phone for sending and receiving SIP messages.
Default: 5060
Administration via WBM
Network > Port configuration
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System Settings
Administration via Local Phone
|---
Administration
|--- Network
|--- Port Configuration
|--- SIP server
|--- SIP registrar
|--- SIP gateway
|--- SIP local
3.4.6
SIP Registration
Registration is the process by which centralized SIP Server/Registrars become aware of the
existence and readiness of an endpoint to make and receive calls. The phone supports a number of configuration parameters to allow this to happen. Registration can be authenticated or
un-authenticated depending on how the server and phone is configured.
For operation with an Asterisk server, set Server type to "Other". The expiry time of a registration can be specified by Registration timer.
Unauthenticated Registration
For unauthenticated registration, the following parameters must be set on the phone: Terminal
number or Terminal name (see Section 3.4.1.1, “Terminal Identity”), SIP server and SIP registrar address (see Section 3.4.5.1, “SIP Addresses”).
In unauthenticated mode, the server must pre-authenticate the user. This procedure is server
specific and is not described here.
Authenticated Registration
The phone supports the digest authentication scheme and requires some parameters to be
configured in addition to those for unauthenticated registration. By providing a User ID and a
Password which match with a corresponding account on the SIP registrar, the phone authenticates itself. Optionally, a Realm can be added. This parameter specifies the protection domain wherein the SIP authentication is meaningful. The protection domain is globally unique,
so that each protection domain has its own arbitrary user names and passwords.
>
A challenge from the server for authentication information is not only restricted to the
REGISTER message, but can also occur in response to other SIP messages, e. g.
INVITE.
>
If registration has not succeeded at startup or registration fails after having been previously successfully registered the phone will try to re-register every 30 seconds.
This is not configurable.
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System Settings
Data required
•
•
•
•
•
Registration timer (seconds): Expiry time of the registration in seconds.
Default value: 3600
Server type: Type of server the phone will register to.
Value range: "Other", "OS Voice"
Default value: "OS Voice"
Realm: Protection domain for authentication.
User ID: Username required for an authenticated registration.
Password: Password required for an authenticated registration.
Administration via WBM
System > Registration
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System Settings
Administration via Local Phone
|---
Administration
|--- System
|--- Registration
|--- SIP Session
|--- Registration timer
|--- Server type
|--- Realm
|--- User ID
|--- Password
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3.4.7
SIP Communication
3.4.7.1
Outbound Proxy
If this option set to "Yes", the phone routes outbond requests to the configured proxy. The outbound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is
set, the phone will attempt to resolve the domain by itself.
If a Default OBP (Outbound Proxy) domain is set and the number or name dialed by the user
does not provide a domain, this value will be appended to the name or number. Otherwise, the
domain of the outbound proxy will be appended.
Data required
•
•
Outbound proxy: Determines whether an outbound proxy is used or not.
Value range: "Yes", "No"
Default: "No"
Default OBP domain: Alternative value for the domain that is given in the outbound request.
Administration via WBM
System > SIP interface
Administration via Local Phone
|---
Administration
|--- System
|--- SIP Interface
|--- Outbound proxy
|--- Default OBP domain
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System Settings
3.4.7.2
SIP Transport Protocol
Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and
"TLS" are available. The default is "UDP".
>
Currently, SIP transport via TCP is not supported by Asterisk.
>
If TLS is to be used, please ensure that the SIP over TLS connection between phones and server work properly.
Administration via WBM
System > SIP interface
Administration via Local Phone
|---
Administration
|--- System
|--- SIP Interface
|--- SIP transport
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3.4.8
SIP Session Timer
Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This
mechanism can be useful to the endpoints concerned or for stateful proxies to determine that
a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the
session alive. If no re-INVITE is received before the interval passes, the session is considered
terminated. Both phones are supposed to terminate the call, and stateful proxies can remove
any state for the call.
This feature is sufficiently backward compatible such that only one end of a call needs to implement the SIP extension for it to work.
The parameter Session timer enabled determines whether the mechanism shall be used, and
Session duration (seconds) sets the expiration time, and thus the interval between refresh
re-INVITEs.
>
Some server environments support their own mechanism for auditing the health of
a session. In these cases, the Session timer must be deactivated.
Data required
•
•
Session timer enabled: Activates or deactivates the session timer mechanism.
Value range: "Yes", "No"
Default value: "No"
Session duration (seconds): Sets the expiration time for a SIP session.
Default: 3600
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System Settings
Administration via WBM
System > Registration
Administration via Local Phone
|---
Administration
|--- System
|--- Registration
|--- SIP session
|--- Session timer
|
--- Session duration
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3.4.9
Resilience and Survivability
To allow for a stable operation even in the presence of network or server failure, OpenStage
phones have the capability to switch to a fallback system. The switchover is controlled by various configurable check and timeout intervals.
In survivability mode, it is expected that some features and functionality will not be available.
The user will be informed by a message in the Call View display.
3.4.9.1
TLS Connectivity Check
A regular check ensures that the TLS link to the main SIP server is active. When the Connectivity check timer is set to a non-zero value, test messages will be sent at the defined interval.
If the link is found to be dead, the phone uses DNS SRV to find another SIP server.
>
If TLS is to be used, please ensure that the SIP over TLS connection between phones and sever work properly.
Administration via WBM
System > SIP interface
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System Settings
3.4.9.2
Response Timer
The Call trans timer is started whenever the phone sends a new INVITE message to the SIP
server.
If the call transaction timer expires before the phone gets a response from the SIP server, the
phone assumes that the server had died and then attempts to contact the backup server, if configured. If there is no backup server configured, the phone just tidies up internally.
The data is given in milliseconds. The default value is 32 000.
Administration via WBM
System > SIP interface
Administration via Local Phone
|---
Administration
|--- System
|--- SIP Interface
|--- Response timer (ms)
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3.4.9.3
Non-INVITE Transaction Timer
The NonCall trans timer is started whenever the phone sends a non-INVITE message to the
SIP server. If the timer expires before the phone gets a response from the SIP server, the
phone assumes that the server had died and then attempts to contact the backup server, if configured. If no backup server is configured, the phone just tidies up internally.
The data is given in milliseconds. The default value is 32 000.
Administration via WBM
System > SIP interface
Administration via Local Phone
|---
Administration
|--- System
|--- SIP Interface
|--- NonCall transactions (ms)
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System Settings
3.4.9.4
Maximum Registration Backoff Time
If a registration attempt should result in a timeout, the phone waits a random time before sending another REGISTER message. The Reg. backoff (seconds) parameter determines the
maximum waiting time.
Administration via WBM
System > SIP interface
Administration via Local Phone
|---
Administration
|--- System
|--- SIP Interface
|--- Reg. backoff
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3.4.9.5
Backup SIP Server
The Backup registration flag indicates whether or not the phone treats the backup proxy server as a SIP registrar. If set to "Yes", the phone tries to register its SIP address with the server
whose IP address or hostname is specified by Backup proxy address.
The Backup registration timer determines the duration of a registration with the SIP server.
The Backup transport option displays the current transport protocol used to carry SIP messages to the Backup proxy server.
The Backup OBP flag indicates whether or not the Backup proxy server is used as an outbound proxy.
Data required
•
•
•
•
•
•
Backup registration allowed / Backup registration flag: Determines whether or not the
backup proxy is used as a SIP Registrar.
Value Range: "Yes", "No"
Default: "Yes"
Backup proxy address: IP address or hostname of the backup proxy server.
Backup registration timer: Expiry time of the registration in seconds.
Default: 3600
Backup transport: Transport protocol to be used for messages to the backup proxy.
Value range: "TCP", "UDP", "TLS"
Default: "UDP"
Backup OBP flag: Determines whether or not the backup proxy is used as an outbound
proxy.
Value range: "Yes", "No"
Default: "No"
Network > Port Configuration > Backup proxy: Port of the backup proxy server.
Default: 5060
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System Settings
Administration via WBM
System > Registration
Network > Port configuration
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Administration via Local Phone
|---
Administration
|--- System
|--- Registration
|--- SIP Session
|--- SIP Survivability
|--- Backup registration flag
|--- Backup proxy address
|--- Backup transport
|--- OBP flag
|---
Administration
|--- Network
|--- Port Configuration
|--- Backup proxy
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Features - Configuration
3.5
Features - Configuration
3.5.1
Allow Refuse
This parameter defines whether the Refuse Call feature is available on the phone. The possible
values are "Yes" or "No". The default is "Yes".
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Allow refuse
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Features - Configuration
3.5.2
Hot/Warm Phone (V2)
With firmware version V2, hot/warm phone functionality is available. If the phone is configured
as hot phone, the number specified in Hot warm destination is dialed immediately when the
user goes off-hook. For this purpose, Hot warm phone must be set to "Hot phone". If set to
"Warm phone", the specified destination number is dialed after a delay which is defined in Initial digit timer (seconds) (for details, see Section 3.5.3, “Initial Digit Timer”). During the delay
period, the user can dial a number which will be used instead of the hot/warm destination. In
addition, the user will be provided with a dial tone during the delay period. With the setting "No
action", hot phone or warm phone functionality is disabled.
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|
--- Administration
|
--- System
|
--- Features
|--- Configuration
|--- General
|--- Hot / warm phone
|--- Hot / warm destination
|
--- Initial digit timer
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Features - Configuration
3.5.3
Initial Digit Timer
This timer is started when the user goes off-hook, and the dial tone sounds. When the user has
not entered a digit until timer expiry, the dial tone is turned off, and the phone changes to idle
mode. The Initial digit timer (seconds) parameter defines the duration of this timespan.
Administration via WBM
Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Initial digit timer
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Features - Configuration
3.5.4
Call Transfer
3.5.4.1
Transfer on Ring
If this function is active, a call can be transferred after the user has dialled the third participant’s
number, but before the third party has answered the call. This feature is enabled or disabled in
the User menu. The default is "Yes".
Administration via WBM
(User) Configuration > Outgoing calls
Administration via Local Phone
|---
User
|--- Configuration
|--- Outgoing calls
|--- Transfer on ring
3.5.4.2
Transfer on Hangup
This feature applies to the following scenario: While A is talking to B, C calls A. A accepts the
call, so B is on hold and the call between A and C is active. If Transfer on hangup is enabled,
and A goes on-hook, B gets connected to C. If disabled, C will be released when A hangs up,
and A has the possibility to reconnect to B. By default, the feature is disabled.
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Features - Configuration
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Transfer on hangup
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Features - Configuration
3.5.5
Message Waiting Address
The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail messages are on the server. Depending on the SIP server / gateway in use, the Message waiting
server address, that is the address or host name of the server that sends message waiting
notifications to the phone, must be configured.
With Asterisk, this setting is not typically necessary for enabling MWI functionality.
Administration via WBM
System > Features > Services
Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Addressing
|--- MWI server URI
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Features - Configuration
3.5.6
Indicate Messages (V2)
With firmware version V2, the indication of old and new messages on the display can be configured. There are 4 categories of voicemail messages: new, new urgent, old, and old urgent.
For each category, the administrator can define whether the message count is shown or hidden, and set a header for the category.
Data required
•
•
•
•
•
•
•
•
New items: Determines whether new items are indicated.
Fixed Value: "Show"
Alternative label: Label for new items.
New urgent items: Determines whether new urgent items are indicated.
Value range: "Show", "Hide"
Alternative label: Label for new urgent items.
Old items: Determines whether new urgent items are indicated.
Value range: "Show", "Hide"
Alternative label: Label for old items.
Old urgent items: Determines whether old urgent items are indicated.
Value range: "Show", "Hide"
Alternative label: Label for old urgent items.
Administration via WBM
Local functions > Messages settings
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Administration via Local Phone
|---
Administration
|--- Locatl functions
|--- Messages settings
|--- New items
|--- Alternative label
|--- New urgent items
|--- Alternative label
|--- Old items
|--- Alternative label
|--- Old urgent items
|--- Alternative label
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Features - Configuration
3.5.7
>
Server Based Features
Please note that the Servers features parameter, despite the name similarity, is not
related to the Server feature functionality as described in Section 3.6.19, “Server
Feature”.
The use of server based call forwarding is enabled or disabled here. When DND and phone
based call forwarding are to be used, Server features must be deactivated. This is the default
setting. For using server based Call Forwarding, it must be activated.
>
Before switching Server features on or off, please ensure that Call Forwarding is
not activated. Otherwise, the user will not be able to control the feature any more.
It is recommended to set Server features when setting up the phone, and avoid further changes, as possible.
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|
--- Administration
|
--- System
|
--- Features
|
--- Configuration
|
--- General
|
--- Server features
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Features - Configuration
3.5.8
uaCSTA Interface
User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external
CTI applications to interact with the phone.
If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access
to the OpenStage phone. The default is "Yes".
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|
--- Administration
|
--- System
|
--- Features
|
--- Configuration
|
--- General
|
--- Allow uaCSTA
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3.5.9
Local Menu Timeout
The timeout for the local user and admin menu is configurable. When the time interval is over,
the menu is closed and the administrator/user is logged out.
The timeout may be helpful in case a user does a long press on a program key unintentionally,
and thereby invokes the key configuration menu. The menu will close after the timeout, and the
key will return to normal line key operation.
>
With firmware version V2, the current position in the user or admin menu is kept in
case the user/admin has exited the menu, e.g. for receiving a call. Thus, if the user/
admin re-enters the menu, he is directed to exactly that submenu, or parameter,
which he had been editing before.
The timeout ranges from 1 to 5 minutes. The default value is 2.
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- Not used timeout
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Free Programmable Keys
3.6
Free Programmable Keys
OpenStage 15/40/60/80 phones feature free programmable keys (FPKs) which can be associated with special phone functions.
In the Administrator pages of the WBM, the programmable keys menu can be accessed via
System > Features > Program keys.
At the phone, the configuration menu for a specific key is called by a long press on the related
key. With firmware version V2R1, this can be disabled by deactivating FPK program timer.
When this parameter is disabled, it is not possible to enter programming mode by long key
press. However, the other methods for key programming remain enabled.
The functions available and their parameters are described in the following sub-sections.
Administration via WBM (V2R1)
System > Features > Configuration > General
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Administration via Local Phone
|---
Administration
|--- System
|--- Features
|--- Configuration
|--- General
|--- FPK prog. timer
3.6.1
Clear (no feature assigned)
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys
3.6.2
Selected Dialing
On key press, a pre-defined call number is called.
The label displayed to the left of the key is defined in Key label <key number>.
The call number defined in the Dial number parameter is dialed on key press.
Administration via WBM
System > Features > Program keys > Selected dialling
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3.6.3
Repeat Dialing
On key press, the call number that has been dialed lastly is dialed again.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Repeat dialling
3.6.4
Call Forwarding
This key function controls phone based call forwarding. If forwarding is enabled, the phone will
forward incoming calls to the predefined call number, depending on the current situation.
>
To use phone based call forwarding, Server features must be switched off (see
Section 3.5.7, “Server Based Features”).
The label displayed to the left of the key is defined in Key label <key number>.
The Forwarding type parameter determines the forwarding behaviour. If "All calls" is selected,
any incoming call will be forwarded. If "On no reply" is set, the call will be forwarded when the
user has not answered within a specified timespan. The timespan is configured in the WBM
user pages under Configuration > Incoming calls > Forwarding > No replay delay (seconds). If
"On busy" is selected, incoming calls will be forwarded when the phone is busy.
Administration via WBM
System > Features > Program keys > Forwarding
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3.6.5
Ringer Off
Turns off the ringtone. Incoming calls are indicated via LEDs and display only.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Ringer off
3.6.6
Hold
The call currently selected or active is put on hold.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Hold
3.6.7
Alternate
Toggles between two calls; the currently active call is put on hold.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Alternate
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3.6.8
Blind Call Transfer / Move Blind
A call is transferred without consultation, as soon as the phone goes on-hook or the target
phone goes off-hook.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Move blind
3.6.9
Join Two Calls
Call transfer, applicable when there is one active call and one call on hold. The active call and
the held call are connected to each other, while the phone that has initiated the transfer is disconnected.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Join
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3.6.10
Deflect a Call
On key press, an incoming call is deflected to the specified destination.
The label displayed to the left of the key is defined in Key label <key number>.
The target destination is defined in the Destination parameter.
Administration via WBM
System > Features > Program keys > Deflect
3.6.11
Shift Level
Shift the level for the programmable keys. When activated, the functions assigned to the shifted
level are available on the keys.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Shift
3.6.12
Phone-Based Conference
Establishes a three-party conference from an active call and a held call.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Conference
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3.6.13
Accept Call via Headset
On key press, incoming call is accepted via headset. This feature is available on OpenStage
40/60/80 phones.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Headset
3.6.14
Do Not Disturb
If this feature is activated, incoming calls will not be indicated to the user.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Do Not Disturb
3.6.15
Repertory Dial
This feature is similar to the selected dialing function, but additionally, special calling functions
are possible. The desired number and/or function is selected via the Dial string parameter.
The following call functions are available:
•
"<" disconnect a call.
•
"~" start a consultation call. Example: "~3333>"
•
">" (preceded by a call number) start a call. Example: "3333>"
•
"-" enter a pause, e. g. for exit-code or international dialing. Example: "0-011511234567>"
The label displayed to the left of the key is defined in Key label <key number>.
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3.6.16
Consult and Transfer
When the phone is engaged in an active call, this function opens a dialing menu to make a consulation call.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Consult and transfer
3.6.17
Toggle Call Waiting
Enables or disables the call waiting feature. If enabled, calls from a third party are allowed during an active call.
The label displayed to the left of the key is defined in Key label <key number>.
Administration via WBM
System > Features > Program keys > Call waiting toggle
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3.6.18
Auto Answer With Zip Tone (V2)
This feature is primarily designed for call centers. If activated, and a headset is used, the phone
will automatically accept incoming calls without ringing and without the necessity to press a
key. Moreover, additional signalling information from Asterisk is not required.
To indicate a new call to the user, a zip tone is played through the headset when the call is
accepted.
>
The feature is available for OpenStage 40/60/80, which provide a headset jack; it
only operates if the headset is plugged in. In case the key for feature activation has
been pressed before the headset is connected, the feature will be automatically activated when the headset is plugged in.
Administration via WBM
System > Features > Program keys > AICS Zip tone
3.6.19
Server Feature
Invokes a feature on the SIP server. The status of the feature can be monitored via the LED
associated to the key.
The label displayed to the left of the key is defined in Key label <key number>.
The code entered in Feature code will be sent in a SIP INVITE to the SIP server.
The code entered in DTMF digits will be sent to the SIP server as a DTMF signal. As a precondition, an audio path routed via the SIP server must exist.
The SIP URI configured in LED control will receive status notifications (SIP NOTIFY) from the
SIP server. The LED is switched on or off accordingly.
Administration via WBM
System > Features > Program keys > Server feature
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3.6.20
Monitoring Another Extension via BLF Key
This function offers the possibility to monitor another extension, and to pick up calls for the
monitored extension. The LED of the key will indicate the state of the extension monitored:
•
Extension is busy: LED is glowing.
•
Extension is ringing: LED is blinking.
The label for the key is defined in Key label <key number>.
The Monitored phone parameter stores the call number or SIP URI of the monitored phone.
If Audible alert is enabled, an alert beep or ringtone will indicate an incoming call for the monitored phone. The BLF alerting parameter in System > Features > Configuration determines
whether the alert beep or the ringtone is used.
If Popup alert is enabled, a popup window will indicate an incoming call for the monitored
phone.
With firmware version V2R1 onwards, the BLF key can be used to pick up calls for the monitored extension. For this purpose, the appropriate SIP code must be entered in System > fFeatures > Services > BLF pickup code.
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System > Features > Program keys > BLF
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System > Features > Services (V2R1)
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3.6.21
Start application
With this key, the user can start a pre-defined XML application (see Section 3.14, “Applications”). XML applications are available for OpenStage 60/80 phones.
The label displayed to the left of the key is defined in Key label <key number>.
The Application name parameter selectes the XML application to be started.
Administration via WBM
System > Features > Program keys
3.6.22
Send Request via HTTP/HTTPS (V2)
With this function, the phone can send a specific HTTP or HTTPS request to a server. The function is available at any time, irrespective of registration and call state. Possible uses are HTTPcontrolled features on the system, e. g. hunt group login/logout, or functions on a web server
that can only be triggered by HTTP/HTTPS request, e. g. login/logout for flexible working hours.
The Protocol parameter defines whether HTTP or HTTPS is to be used for sending the URL
to the server.
The Web server address is the IP address or DNS name of the remote server to which the
URL is to be sent.
The Port is the target port at the server to which the URL is to be sent.
The Path is the server-side path to the desired function, i. e. the part of the URL that follows
the IP address or DNS name. Example: webpage/checkin.html
In the Parameters field, one or more key/value pairs in the format "<key>=<value>" can be
added to the request, separated by an ampersand (&).
Example: phonenumber=3338&action=huntGroupLogon
>
The question mark will be automatically added between the path and the parameters. If a question mark has been entered at the start of the parameters, it will be
stripped off automatically.
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The Method parameter determines the HTTP method to be used, which can either be GET or
POST. If GET is selected, the additional parameters (Parameters) and the user id/password
(Web server user ID/Web server password) are part of the URL. If POST is selected, these
data form the body of the message.
In case the web server requires user authentication, the parameters Web server user ID and
Web server password can be used. If not null, the values are appended between the serverside path (Path) and the additional parameters (Parameter).
If the LED controller URI is given, the LED associated with this key indicates the state of the
call number or SIP URI specified here, provided the SIP server sends a notification:
•
Busy notification: LED is glowing.
•
Ringing notification: LED is blinking.
•
Idle notification (state=terminated): LED is dark.
This function is similar to the LED function of the BLF key described in Section 3.6.20, “Monitoring Another Extension via BLF Key”.
With firmware version V2R2, the Push support parameter is available. If activated, the LED is
controllable by a combination of an HTTP push request and an XML document. For further information, see the XML Applications Developer’s Guide.
>
If you want to use the HTTP push solution, please ensure that the LED controller
URI field is empty. Otherwise, the phone will only use the SIP mechanism for LED
control, and ignore the push request.
The Symbolic name, which is available with firmware version V2R2, is used to assign a push
request from the application server to the appropriate free programmable key resp. fixed function key. This value must be unique for all keys involved.
Data required
•
•
•
•
•
•
•
•
•
•
•
Key label <n>: Label for the key.
Protocol: Transfer protocol to be used.
Value range: "HTTP", "HTTPS"
Web server address: IP address or DNS name of the remote server.
Port: Target port at the server.
Path: Server-side path to the function.
Parameters: Optional parameters to be sent to the server.
Method: HTTP method used for transfer.
Value range: "GET", "POST"
Web server user ID: User id for user authentication at the server.
Web server password: Password for user authentication at the server.
LED controller URI: Indicates the state of the call number specified.
Push support (V2R2): Enables or disables LED control by push requests from the server.
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•
Symbolic name (V2R2): Assigns a push request to the appropriate free programmable
key resp. fixed function key.
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Administration via WBM
System > Features > Program keys > Send URL
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3.6.23
Mute (OpenStage 15 Only)
On pressing this key, the microphone is turned off. This programmable key function is available
only for OpenStage 15 phones, which have no fixed mute key.
Administration via WBM
System > Features > Program keys > Mute
3.6.24
Release (OpenStage 15 Only)
On pressing this key, the current call is disconnected. This programmable key function is available only for OpenStage 15 phones, which have no fixed release key.
Administration via WBM
System > Features > Program keys > Release
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Fixed Function Keys
3.7
Fixed Function Keys
3.7.1
Programmable Call Forwarding Key (V2)
>
This feature is available for all OpenStage phones except OpenStage 15, which has
no forwarding key.
By default, the fixed forwarding key r controls the phone’s built-in forwarding functionality.
Alternatively, server-based call forwarding can be assigned to this key. For this purpose, an appropriate feature code or DTMF signal is sent to the SIP server in order to toggle forwarding.
The parameters Feature code, DTMF digits, and LED control are the same as with the server
feature key; pleaser refer to Section 3.6.19, “Server Feature”.
The Key functionality parameter controls the behaviour of the forwarding key. To have the
LED of the forwarding key controlled by the SIP server, the SIP URI/Call number entered in
LED control must relate to the corresponding SIP subscription.The following options are possible:
•
"Toggle call forwarding": On pressing the key, the user will be presented with a prompt
"Toggle call forwarding", allowing him/her to accept or reject the action. When accepted,
the configured feature code or DTMF sequence will be sent to the external server. The LED
and the forwarding icon in the call view screen are controlled by the SIP server.
•
"Unspecified call forwarding": No prompt will be presented to the user. The configured feature code or DTMF sequence will be sent to the external server immediately. It is not assumed that the key is used to toggle call forwarding, but that the key is generally call forwarding related. The phone’s built-in forwarding is disabled, and the LED will be controlled
by the SIP server, but not the forwarding icon in the call view screen.
•
"Unspecified": No prompt will be presented to the user. The configured feature code or
DTMF sequence will be sent to the external server immediately. No assumptions will be
made as to the operation of the key. The phone’s built-in forwarding is not disabled. The
LED will be controlled by the SIP server, but not the forwarding icon in the call view screen.
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Fixed Function Keys
Administration via WBM
System > Features > Fixed Keys
1.
Built-in forwarding selected:
2.
Server feature selected:
3.7.2
>
Programmable Redial Key (V2R1)
This feature is available only for OpenStage 20/40; the other models have no fixed
redial key.
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Key Modules
3.8
Key Modules
A key module provides 12 additional free programmable keys. Key modules are available for
OpenStage 15/40/60/80 phones. A maximum of 2 key modules can be connected to one
phone.
The following table shows which key modules can be connected to the particular phone types.
Phone Type
OpenStag Key Module 15 OpenStage Key Module
OpenStage 15
1
-
OpenStage 40
1
2
OpenStage 60/80
-
2
>
Please note that OpenStage Key Modules (self-labeling) and
OpenStage Key Module 15 (paper label) can not be combined. For key labelling, a
special tool is available; please refer to:
http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool
The configuration of a key on the key module is exactly the same as the configuration of a
phone key.
Administration via WBM
System > Features > Key module 1/2
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Dialing
3.9
Dialing
3.9.1
Canonical Dialing Configuration
Call numbers taken from a directory application, LDAP for instance, are mostly expressed in
canonical format. Moreover, call numbers entered into the local phone book are automatically
converted and stored in canonical format, thereby adding "+", Local country code, Local national code, and Local enterprise number as prefixes. If, for instance, the user enters the extension "1234", the local country code is "49", the local national code is "89", and the local enterprise number is "722", the resulting number in canonical format is "+49897221234".
For generating an appropiate dial string, a conversion from canonical format to a different format may be required. The following parameters determine the local settings of the phone, like
Local country code or Local national code, and define rules for converting from canonical
format to the format required by the PBX.
>
To enable the number conversion, all parameters not marked as optional must be
provided, and the canonical dial lookup settings must be configured (see Section
3.9.2, “Canonical Dial Lookup”).
Data required
•
•
•
•
•
•
•
•
•
Local country code: E.164 Country code, e.g. "49" for Germany, "44" for United Kingdom.
Maximum length: 5
National prefix digit: Prefix for national connections, e.g. "0" in Germany and United Kingdom. Maximum length: 5
Local national code: Local area code or city code, e.g. "89" for Munich, "20" for London.
Maximum length: 6
Minimal local number length: Minimum number of digits in a local PSTN number, e.g.
3335333 = 7 digits.
Local enterprise number: Number of the company/PBX wherein the phone is residing.
Maximum length: 10 (Optional)
PSTN access code: Access code used for dialing out from a PBX to a PSTN. Maximum
length: 10 (Optional)
International access code: International prefix used to dial to another country, e.g. "00"
in Germany and United Kingdom. Maximum length: 5.
Operator codes: List of extension numbers for a connection to the operator. The numbers
entered here are not converted to canonical format. Maximum length: 50 (Optional)
Emergency number: List of emergency numbers to be used for the phone. If there are
more than one numbers, they must be separated by commas. The numbers entered here
are not converted to canonical format. Maximum length: 50 (Optional)
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•
•
Tthese emergency numbers can also be dialed when the phone is locked, in line with the
emergency number configured in Features > Configuration (see Section 3.4.2, “Emergency and Voice Mail”).
Initial extension digits / Initial digits: List of initial digits of all possible extensions in the
local enterprise network. When a call number could not be matched as a public network
number, the phone checks if it is part of the local enterprise network. This is done by comparing the first digit of the call number to the value(s) given here. If it matches, the call number is recognized as a local enterprise number and processed accordingly.
If, for instance, the extensions 3000-5999 are configured in the PBX, each number will start
with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5.
Internal numbers
>
•
To enable the phone to discern internal numbers from external numbers, it is
crucial that a canonical lookup table is provided (Section 3.9.2, “Canonical Dial
Lookup”).
•
"Local enterprise form": Default value. Any extension number is dialled in its simplest
form. For an extension on the local enterprise node, the node ID is omitted. If the extension is on a different enterprise node, then the appropriate node ID is prefixed to
the extension number. Numbers that do not correspond to an enterprise node extension are treated as external numbers.
•
"Always add node": Numbers that correspond to an enterprise node extension are always prefixed with the node ID, even those on the local node. Numbers that do not
correspond to an enterprise node extension are treated as external numbers.
•
"Use external numbers": All numbers are dialled using the external number form.
External numbers
•
"Local public form": Default value. All external numbers are dialled in their simplest
form. Thus a number in the local public network region does not have the region code
prefix. Numbers in the same country but not in the local region are dialled as national
numbers. Numbers for a different country are dialled using the international format.
•
"National public form": All numbers within the current country are dialled as national
numbers, thus even local numbers will have a region code prefix (as dialling from a
mobile). Numbers for a different country are dialled using the international format.
•
•
"International form": All numbers are dialled using their full international number format.
External access code
•
"Not required": The access code to allow a public network number to be dialled is not
required.
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•
•
"For external numbers": Default value. All public network numbers will be prefixed with
the access code that allows a number a call to be routed outside the enterprise network. However, international numbers that use the + prefix will not be given access
code.
International gateway code:
•
"Use national code": Default value. All international formatted numbers will be dialled
explicitly by using the access code for the international gateway to replace the "+" prefix.
•
"Leave as +": All international formatted numbers will be prefixed with "+".
Administration via WBM
Local functions > Locality > Canonical dial settings
Local functions > Locality > Canonical dial
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Administration via Local Phone
|---
Administration
|--- Local Functions
|--- Locality
|--- Canonical dial settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Initial digits
|---
Administration
|
--- Local Functions
|--- Locality
|--- Canonical dial
|--- Internal numbers
|--- External numbers
|--- External access code
|--- International access code
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Dialing
3.9.2
Canonical Dial Lookup
The parameters given here are important for establishing outgoing calls and for recognizing incoming calls.
In the local phonebook, and, mostly, in LDAP directories, numbers are stored in canonical format. In order to generate an appropriate dial string according to the settings in Internal numbers and External numbers (-> Section 3.9.1), internal numbers must be discerned from external numbers. The canonical lookup table provides patterns which allow for operation.
Furthermore, these patterns enable the phone to identify callers from different local or international telephone networks by looking up the caller’s number in the phone book. As incoming
numbers are not always in canonical format, their composition must be analyzed first. For this
purpose, an incoming number is matched against one or more patterns consisting of country
codes, national codes, and enterprise nodes. Then, the result of this operation is matched
against the entries in the local phone book.
>
To make sure that canonical dial lookup works properly, at least the following parameters of the phone must be provided:
•
Local country code (-> Section 3.9.1)
•
Local area code (-> Section 3.9.1)
•
Local enterprise code (-> Section 3.9.1)
Up to 5 patterns can be defined. The Local code 1 ... 5 parameters define up to 5 different local
enterprise nodes, whilst International code 1... 5 define up to 5 international codes, that is,
fully qualified E.164 call numbers for use in a PSTN.
Data required
•
•
Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to.
Example: "722" for Siemens Munich.
International code 1 ... 5: Sequence of "+", local country code, local area code, and local
enterprise node corresponding to to one or more phone book entries.
Example: "+4989722" for Siemens Munich.
Administration via WBM
Locality > Canonical dial lookup
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Administration via Local Phone
|---
Administration
|--- Local Functions
|--- Locality
|--- Canonical Dial Lookup
|--- Local code 1
|--- International code 1
|--- Local code 2
|--- International code 2
|--- Local code 3
|--- International code 3
|--- Local code 4
|--- International code 4
|--- Local code 5
|--- International code 5
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Dialing
3.9.3
Dial Plan (V2)
With firmware version V2, OpenStage phones may optionally use a phone-side dial plan. By
means of the dial plan, the phone can infer from the digits entered by the user that a complete
call number has been entered. Thus, the phone can start the dialing process without the user
explicitly having to select a further option such as "dial" or "OK" after entering the last digit. The
standard timer, which is found on the WBM under User menu > Configuration > Outgoing calls
> Autodial delay (seconds), is overridden.
A dial plan consists of rules defining patterns, timeouts and actions to be performed when a
pattern is matched and/or a timeout has expired. The phone can store one dialplan, which can
contain up to 48 different rules.
It is very important that the phone’s dial plan does not interfere with the dial plan in the SIP
server, PBX, or public network.
The dial plan can be created and uploaded to the phone using the DLS (please refer to the Deployment Service Administration Manual). The DLS can also export and import dial plans in
.csv format. For details about the composition of a dial plan, please refer to Section 4.5.3, “How
To Set Up And Deploy A Dial Plan”.
The current dial plan, along with its status (enabled/disabled) and error status can be displayed
on the WBM via Diagnostics > Fault trace configuration > Download dial plan file.
To make use of the dial plan facility, the following requirements must be met:
•
A correct dial plan must be loaded to the phone.
•
In the user menu, Allow immediate dialing must be enabled
•
Dial plan enabled must be checked.
Administration via WBM
User menu > Configuration > Outgoing calls > Allow immediate dialing
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System > Features > Configuration > Dial plan enabled
Administration via Local Phone
|---
User
|---
Administration
|
--- Features
|
--- Configuration
|
--- General
|--- Dial plan
|---
Configuration
|--- Outgoing calls
|--- Immediate dialing
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3.10
Distinctive Ringing (V2)
The SIP server may provide information indicating a specific type of call within an incoming call.
With firmware V2, the phone can use this information to choose a ring tone according to the
call type.
The relevant information is carried as a string in the SIP Alert-Info header. When the string sent
via Alert-Info matches the string specified in the Name parameter, the corresponding ringer is
triggered. In the Asterisk dial plan (extensions.conf), this is done by the SIPAddHeader()
function. The following example line from an extensions.conf, which precedes the line containing the Dial() function, adds the specific string alert-internal to the SIP header for
a specific number pattern:
exten => _3XXX,1,SIPAddHeader("Alert-Info:alert-internal")
Thus, in this example, the value for Name would be "alert-internal".
The Ringer sound parameter determines whether a pattern, i. e. melody, or a specific sound
file shall be used as ringer.
Pattern Melody selects the melody pattern that will be used if Ringer sound is set to "Pattern".
Pattern sequence determines the length for the melody pattern, and the interval between the
repetitions of the pattern. There are 3 variants:
•
"1": 1 sec ON, 4 sec OFF
•
"2": 1 sec ON, 2 sec OFF
•
"3": 0.7 sec ON, 0.7 sec OFF, 0.7 sec ON, 3 sec OFF
The Duration parameter determines how long the phone will ring on an incoming call. The
range is 0-300 sec.
With the Audible parameter, the ringer can be muted. In this case, an incoming call will be indicated only visually.
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Distinctive Ringing (V2)
Administration via WBM
Ringer setting
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3.11
Transferring Phone Software, Application and Media Files
New software images, hold music, picture clips for phonebook entries, LDAP templates, company logos, screensaver images, and ringtones can be uploaded to the phone via DLS (Deployment Service) or WBM (Web Based Management).
>
3.11.1
For all user data, which includes files as well as phonebook content, the following
amounts of storage place are available:
•
OpenStage 15/20/40: 4 MB
•
OpenStage 60/80: 8 MB
FTP/HTTPS Server
There are no specific requirements regarding the FTP server for transferring files to the
OpenStage phone. Any FTP server providing standard functionality will do.
3.11.2
Common FTP/HTTPS Settings
For each one of the various file types, e.g. phone software, hold music, and picture clips, specific FTP/HTTPS access data can be defined. If some or all file types have the parameters
Download method, FTP Server, FTP Server port, FTP account, FTP username, FTP path,
and HTTPS base URL in common, they can be specified here. These settings will be used for
a specific file type if its Use defaults parameter is set to "Yes".
>
If Use defaults is activated for a specific file type, any specific settings for this file
type are overridden by the defaults.
Data required
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP server in use.
FTP Server port: Port number of the FTP server in use. For HTTPS, port 443 is assumed,
unless a different port is specified in the HTTPS base URL.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use. If no port number
is specified here, port 443 is used. Only applicable if Download method is switched to
"HTTPS".
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Administration via WBM
File transfer > Defaults
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Defaults
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
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3.11.3
Phone Software
The firmware for the phone can be updated by downloading a new software file to the phone.
7
3.11.3.1
Do not disconnect the phone from the LAN or power unit during software update. An
active update process is indicated by blinking LEDs and/or in the display.
FTP/HTTPS Access Data
If the default FTP/HTTPS Access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
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Administration via WBM
File transfer > Phone application
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Phone app
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.3.2
Download/Update Phone Software
If applicable, phone software should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu. When the download has been successful, the phone will restart
and boot up using the new software.
Start Download via WBM
In the File transfer > Phone application dialog, set After submit to "start download" and press
the Submit button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Phone app.
Administration
|--- File Transfer
|--- Phone app
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.4
Music on Hold
If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold.
>
The file size for a Music on Hold file is limited to 1MB. If the file is too large or the
contents of the file are not valid, the file will not be stored in the phone.
The following formats for Music on Hold are supported:
•
Proprietary Music on Hold format for optiPoint 410/420 phones
•
WAV format. The recommended specifications are:
•
•
•
Audio format: PCM
•
Bitrate: 16 kB/sec
•
Sampling rate: 8 kHz
•
Quantization level: 16 bit
MIDI format
MP3 format (OpenStage 60/80 only). A bitrate of 48 kB/sec is recommended.
3.11.4.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use Default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
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•
•
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
Administration via WBM
File transfer > Hold music
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Hold Music
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.4.2
Download Music on Hold
If applicable, Music on Hold should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu.
Start Download via WBM
In the File transfer > Hold music dialog, set After submit to "start download" and press the
Submit button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Hold Music.
Administration
|--- File Transfer
|--- Hold Music
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.5
Picture Clips
>
Picture clips are available only on OpenStage 60/80 phones.
>
The file size for a picture clip is limited to 300 KB. If the file is too large or the contents
of the file are not valid, the file will not be stored in the phone.
Picture Clips are small images used for displaying a picture of a person that is calling on a line.
The supported file formats for picture clips are JPEG and PNG (recommended).
3.11.5.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
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Administration via WBM
File transfer > Picture clip
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Picture Clip
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.5.2
Download Picture Clip
The download can be triggered from the web interface or from the local phone menu.
Start Download via WBM
In the File transfer > Picture clip dialog, set After submit to "start download" and press the
Submit button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Picture clip.
Administration
|--- File Transfer
|--- Picture clip
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.6
>
LDAP Template
LDAP is available only on OpenStage 60/80 phones.
The LDAP template is an ASCII text file that uses an allocation list to assign directory server
attributes to input and output fields on an LDAP client. The LDAP template must be modified
correctly for successful communication between the directory server and the LDAP client.
>
3.11.6.1
The OpenStage phone supports LDAPv3.
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTPServer address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
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Administration via WBM
File transfer > LDAP
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- LDAP
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename
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3.11.6.2
Download LDAP Template
If applicable, LDAP templates should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu.
>
The OpenStage phone supports LDAPv3.
Start Download via WBM
In the File transfer > LDAP dialog, set After submit to "start download" and press the Submit
button.
Start Download via Local Phone
1.
|
In the administration menu, set the focus to LDAP.
--- Administration
|
--- File Transfer
|
--- LDAP
2.
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.7
Logo
On OpenStage 40/60/80, a custom background image for the telephony interface can be supplied. In most cases, this will be the company logo.
On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows:
•
Width: 144 px
•
Height: 32 px
On OpenStage 60/80, the supported file formats are JPEG and PNG. The ideal size values are
is as follows:
OpenStage 60:
•
Width: 240 px
•
Height: 70 px
OpenStage 80:
•
Width: 480 px
•
Height: 142 px
If the size should deviate from these values, the image will appear skewed.
For guidance on creating a logo file for OpenStage 40/60/80, see Section 4.2, “How to Create
Logo Files for OpenStage Phones”.
3.11.7.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
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Data required (if not derived from Defaults)
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
•
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
•
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
•
FTP account: Account at the server (if applicable).
•
FTP username: User name for accessing the server.
•
FTP password: Password corresponding to the user name.
•
FTP path: Path of the directory containing the files.
•
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
Administration via WBM
File transfer > Logo
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Logo
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.7.2
Download Logo
If applicable, logos should be deployed using a provisioning service, such as the Deployment
Service (DLS). Alternatively, the download can be triggered from the web interface or from the
Local phone menu.
Start Download via WBM
In the File transfer > Logo dialog, set After submit to "start download" and press the Submit
button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Logo.
Administration
|--- File Transfer
|
--- Logo
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.8
Screensaver
The screensaver is displayed when the phone is in idle mode. It performs a slide show consisting of images which can be uploaded using the web interface.
>
Screensavers are available only on OpenStage 60/80 phones.
>
The file size for a screensaver image is limited to 300 KB. If the file is too large or
the contents of the file are not valid, the file will not be stored in the phone.
For screensaver images, the following specifications are valid:
•
Data format: JPG or PNG. JPG is recommended.
•
Screen format: 4:3. The images are resized to fit in the screen, so that images with a width/
height ratio differing from 4:3 will appear with deviant proportions.
•
Resolution: The phone’s screen resolution is the best choice for image resolution:
•
OpenStage 60: 320x240
•
OpenStage 80: 640x480
3.11.8.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
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•
•
•
•
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
Administration via WBM
File transfer > Screensaver
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Screensaver
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.8.2
Download Screensaver
If applicable, screensavers should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu.
Start Download via WBM
In the File transfer > Screensaver dialog, set After submit to "start download" and press the
Submit button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Screensaver.
Administration
|--- File Transfer
|
--- Screensaver
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.9
Ringer File
Custom Ringtones can be uploaded to the phone.
>
The file size for a ringer file is limited to 1 MB. If the file is too large or the contents
of the file are not valid, the file will not be stored in the phone.
The following file formats are supported:
•
WAV format. The recommended specifications are:
•
•
•
Audio format: PCM
•
Bitrate: 16 kB/sec
•
Sampling rate: 8 kHz
•
Quantization level: 16 bit
MIDI format.
MP3 format (OpenStage 60/80 only). The OpenStage 60/80 phones are able to play MP3
files from 32 kbit/s up to 320 kbit/s. As the memory for user data is limited to 8 MB, a constant bitrate of 48 kbit/sec to 112 kbit/s and a length of max. 1 minute is recommended.
Although the phone software can play stereo files, mono files are recommended, as the
phone has only 1 loudspeaker.
See the following table for estimated file size (mono files):
Length
64 kbit/s
80 kbit/s
96 kbit/s
112 kbit/s
0:15 min
0,12 MB
0,15 MB
0,18 MB
0,21 MB
0:30 min
0,23 MB
0,29 MB
0,35 MB
0,41 MB
0:45 min
0,35 MB
0,44 MB
0,53 MB
0,62 MB
1:00 min
0,47 MB
0,59 MB
0,70 MB
0,82 MB
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3.11.9.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No"
Default: "No"
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS"
Default: "FTP"
FTP Server address: IP address or hostname of the FTP/HTTPS server in use.
FTP Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
Administration via WBM
File transfer > Ringer file
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Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Ringer
|--- Use default
|--- Download method
|--- FTP Server
|--- FTP Port
|--- FTP Account
|--- FTP Username
|--- FTP Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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3.11.9.2
Download Ringer File
If applicable, ring tone files should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu.
Start Download via WBM
In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit
button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Ringer.
Administration
|--- File Transfer
|
--- Ringer
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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3.11.10
HPT Dongle Key
The HPT dongle key is a special file that contains a secret hash number which is required to
connect the HPT tool to the phone. This testing tool is used exclusively by the service staff.
3.11.10.1
FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see Section 3.11.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to „Yes“, and only the Filename must be specified.
Data required (in every case)
•
•
Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: „Yes“, „No“
Default: „No“
Filename: Specifies the file name of the phone software.
Data required (if not derived from Defaults)
•
•
•
•
•
•
•
•
Download method: Selects the protocol to be used.
Value range: „FTP“, „HTTPS“
Default: „FTP“
Server address: IP address or hostname of the FTP/HTTPS server in use.
Server port: Port number of the FTP/HTTPS server in use.
Default: 21
FTP account: Account at the server (if applicable).
FTP username: User name for accessing the server.
FTP password: Password corresponding to the user name.
FTP path: Path of the directory containing the files.
HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to „HTTPS“.
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Administration via WBM
File transfer > Dongle key
Administration via Local Phone
|---
Administration
|--- File Transfer
|--- Dongle key
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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Transferring Phone Software, Application and Media Files
3.11.10.2
Download Dongle Key File
If applicable, dongle key files should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface
or from the Local phone menu.
Start Download via WBM
In the File transfer > Dongle key dialog, set After submit to „start download“ and press the
Submit button.
Start Download via Local Phone
1.
|---
2.
In the administration menu, set the focus to Dongle key.
Administration
|--- File Transfer
|--- Dongle key
Press the g key. A context menu opens. In the context menu, select Download. The
download will start immediately.
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Corporate Phonebook: Directory Settings
3.12
Corporate Phonebook: Directory Settings
3.12.1
LDAP
>
LDAP is available only on OpenStage 60/80 phones.
The Lightweight Directory Access Protocol enables access to a directory server via an LDAP
client. Various personal information is stored there, e.g. the name, organisation and contact
data of persons working in an organisation. When the LDAP client has found a person’s data,
e. g. by looking up the surname, the user can call this person directly using the displayed number.
>
The OpenStage phone supports LDAPv3.
For connecting the phone’s LDAP client to a LDAP server, the required access data must be
configured. The parameters Server address and Server port specify the IP address and hostname as well as the port used by the LDAP server. If the Authentication is not set to "Anonymous", the user must authenticate himself with the server by providing a User name and a corresponding Password. The user name is the string in the LDAP bind request, e. g.
"C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal structure will depend on the specific corporate directory.
For a quick guide on setting up LDAP on an OpenStage phone, please refer to Section 4.3,
“How to Set Up the Corporate Phonebook (LDAP)”.
With firmware V2, the OpenStage 60/80 GUI features a new search field for LDAP requests.
The search string is submitted to the LDAP server as soon as the i key is pressed, or when
the Search trigger timeout expires.
Data required
•
•
•
•
•
Server address: IP address or hostname of the LDAP server.
Server port: Port on which the LDAP server is listening for requests.
Default: 389
Authentication: Authentication method used for connecting to the LDAP server.
Value range: "Anonymous", "Simple".
Default: "Anonymous"
User name: User name used for authentication with the LDAP server in the LDAP bind request.
Password: Password used for authentication with the LDAP server.
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Corporate Phonebook: Directory Settings
•
Search trigger timeout (V2 on OpenStage 60/80): Timespan between entering the last
character and search string submission to the LDAP server.
Administration via WBM
Local Functions > Directory settings
Administration via Local Phone
|---
Administration
|--- Local Functions
|--- Directory Settings
|--- Server address
|--- Server port
|--- Authentication
|--- User name
|--- Password
Administration via WBM (V2)
Local Functions > Directory settings
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Administration via Local Phone (V2)
|---
Administration
|--- Local Functions
|--- LDAP Settings
|--- server address
|--- server port
|--- Timeout (sec)
|--- authentication
|--- user name
|--- password
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Administration
Speech
3.13
Speech
3.13.1
RTP Base Port
The port used for RTP is negotiated during the establishment of a SIP connection. The RTP
base port number defines the starting point from which the phone will count up when negotiating. The default value is 5010.
The number of the port used for RTCP will be the RTP port number increased by 1.
Administration via WBM
Network > Port Configuration
Administration via Local Phone
|
--- Administration
|
--- Network
|
--- Port Configuration
|
--- RTP base
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3.13.2
Codec Preferences
If Silence suppression is activated, the transmission of data packets is suppressed on no conversation, that is, if the user doesn’t speak.
The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection
is established between two endpoints, the phones negotiate the codec to be used. The result
of the negotiation is based on the general availability and ranking assigned to each codec. The
administrator can allow or disallow a codec as well as assign a ranking number to it.
The Packet size, i. e. length in milliseconds, of the RTP packets for speech data, can be set
to 10ms, 20ms, 30ms or to automatic detection.
Data required
•
Silence suppression: Suppression of data transmission on no conversation.
Value range: "On", "Off"
Default: "Off"
•
Packet size: Size of RTP packets in milliseconds.
Value range: "10 ms", "20ms", "30ms", "Automatic"
Default: "Automatic"
•
G.711: Parameters for the G. 711 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled"
Default: "Choice 1"
•
G.729: Parameters for the G. 729 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled"
Default: "Choice 2"
•
G.722: Parameters for the G. 722 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled"
Default: "Disabled"
Administration via WBM
Speech > Codec preferences
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Administration via Local Phone
|---
Administration
|--- Speech
|--- Codec Preferences
|--- Silence suppression
|--- Packet size
|--- G.711
|--- G.729
|--- G.722
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3.13.3
Audio Settings
The usage of microphone and speaker for speakerphone mode can be controlled by the administrator.
Both microphone and loudspeaker can be switched on or off separately. By default, both microphone and loudspeaker are switched on.
>
The microphone control is not valid for OpenStage 20E, as this model has no builtin microphone.
Administration via WBM
Speech > Audio Settings
Administration via Local Phone
|---
Administration
|--- Speech
|--- Audio Settings
|--- Disable microphone
|--- Disable loudspeech
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Applications
3.14
Applications
3.14.1
XML Applications/Xpressions (OpenStage 60/80)
3.14.1.1
Setup/Configuration
The XML interface enables server-based applications with a set of GUI elements. The technologies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc.,
delivered by servers such as Tomcat, Apache, Microsoft IIS.
>
A maximum number of 20 XML applications can be configured on OpenStage 60/80
phones.
There are several types of XML applications, which mainly differ in the way they are started and
stopped:
•
Regular XML applications are started by navigating to the applications menu using the v
key, or by pressing a programmable key (see Section 3.6.21, “Start application”). They can
be stopped via the applications menu. Regular XML applications are configured via
Applications > XML applications > Add application.
•
Xpressions is a special Unified Communications application which also uses the XML interface. Thus, the configuration is just the same as with other XML applications, except a
few parameters, which are pre-configured. For details, please refer to the relevant Xpressions documentation. When configured on the phone, a press on the messages mode key
x will invoke this application. Xpressions is configured via
Applications > XML applications > Xpressions.
•
A messages application is configured like a regular application. It is started and stopped
via the messages mode key x, thus enabling the deployment of an alternative voicemail
server. From firmware version V2R1 onwards, the XML application can control the white
LED which indicates new messages. A messages application is configured via
Applications > XML applications > Add messages application.
•
A phonebook application is configured like a regular application. It is started and stopped
via the phonebook mode key u, thus enabling the deployment of a remote phonebook in
place of the personal (local) or corporate (LDAP) phonebook. A messages application is
configured via Applications > XML applications > Add phonebook application.
•
A call log application is configured like a regular application. It is is started and stopped via
the call log mode key w, thus enabling the deployment of a remote application that handles
call history. From firmware version V2R1 onwards, the XML application can control the
white LED which indicates missed calls. A call log application is configured via Applications > XML applications > Add call log application.
•
A help application is configured like a regular application. It is is started and stopped via
the help mode key y, thus enabling the deployment of a remote help. A help application
is configured via Applications > XML applications > Add help application.
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For detailed information about the OpenStage XML application interface, please see the OpenStage 60/80 XML Applications Developer’s Guide. You can find the current version under
http://wiki.siemens-enterprise.com/index.php/OpenStage_XML_Applications
To set up a new XML application, enter the access data for the application on the server, which
is described in the following.
The Display name can be defined freely. This name will appear in the applications tab once
the application is configured, and it will appear in a newy created tab when the application is
running. With Xpressions, this value is predefined as "Xpressions".
The Application name is used by the phone software to identify the XML application running
on the phone. With Xpressions, this value is predefined as "Xpressions".
The Protocol for exchanging XML data with the server-side program can be set to "HTTP" or
"HTTPS".
The HTTP Server address is the IP address or domain name of the server which hosts the
remote program. Server port number specifies the corresponding port.
Program name/Program name on server specifies the relative path to the servlet or to the
first XML page of the application on the server. The relative path refers to the root directory for
documents on the web server. The program name cannot be longer than 100 characters.
XML trace enabled determines whether debugging information is sent to a special debugging
program on the remote server. The relative path for the debugging program is given by the Debug program name parameter.
If desired, XML applications can have internal tabs. The number of these tabs is specified in
Number of tabs.
>
For an XML application with a number of tabs > 0, one of the entries between Tab
1 Application Name and Tab 3 Application Name must be set to the same value
as the Application name that it is associated with. When the XML application is
started, the tab which has the same name as the XML application is the tab
that initially gets focus.
Tab 1...3 Display Name provides the label text for the corresponding tab.
Tab 1...3 Application Name is required if the application has internal tabs. This is a unique
name for the specified tab. The remote program will use this name to provide the tab with
specific content.
Auto restart / Restart after change (V2): If checked, a running XML application is automatically restarted after it has been modified. This might be especially useful for special XML applications, like messages applications, or phonebook applications, as these cannot be stopped
or restarted by the user. Please note that a restart will take place even if no changes have been
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Applications
made for the application selected in the Modify/Delete application mask, and Submit has
been pressed. After the XML application has restarted, this option is automatically unchecked.
If the option is checked whilst the XML application is not running, there will be no restart, and
the option is automatically unchecked.
Data required
•
•
•
•
•
•
•
•
Display name: Program name to be displayed on the phone.
Value specifications:
•
It must be unique on the phone.
•
It cannot contain the ’^’ character.
•
It cannot not be empty.
•
Its length cannot not exceed 20 characters.
Application name: Used internally to identify the XML application running on the phone.
Value specifications:
•
It must be unique on the phone.
•
It cannot contain non-alphanumeric characters, spaces for instance.
•
The first character must be a letter.
•
It must not be empty.
•
Its length must not exceed 20 characters.
Protocol: Communication protocol for the data exchange with the server.
Value range: "HTTP", "HTTPS"
Default: "HTTPS"
HTTP Server address: IP address or domain/host name of the server that provides the
application or the XML document.
Server port number: Number of the port that the server uses to provide the application or
XML document.
Program name: Relative path to the servlet or to the first XML page of the application on
the server.
XML trace enabled: Enables or Disables the debugging of the XML application.
Value range: "Yes", "No"
Default: "No"
Debug program name: The relative path to a special servlet that receives the debug information.
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Administration via WBM
Applications > XML Applications > Add application
Applications > XML Applications > Modify application
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Administration via Local Phone
|---
Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
3.14.1.2
HTTP Proxy
For the HTTP data transfer between the phone and the server hosting the remote program, an
HTTP proxy can be used.
First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network >
IP configuration > HTTP proxy parameter, and the corresponding port in the Network > Port
configuration > HTTP proxy parameter.
Use proxy enables or disables the use of the proxy. If disabled, the phones connects directly
to the server. By default, the use of a proxy is disabled.
Administration via WBM
Applications > XML Applications > Add application
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Network > IP Configuration
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Administration via Local Phone
|---
Administration
|--- Applications
|--- XML
|--- Add application
| |--- Use proxy
|--- Add Xpressions
|--- Use proxy
|---
Administration
|--- Network
|--- IP Configuration
|--- HTTP proxy
|---
Administration
|--- Network
|--- Port configuration
|--- HTTP proxy
3.14.1.3
Modify an Existing Application
An existing application can be modified by changing its parameters. Please ensure to select
the desired application before changing the parameters.
Administration via WBM
Applications > XML applications > Modify application
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Administration via Local Phone
|---
Administration
|--- Applications
|--- XML
|--- <Application to be modified>
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
3.14.1.4
Remove an Existing Application
An existing application can be removed. Please ensure to select the desired application before
changing the parameters.
Administration via WBM
Applications > XML applications > Modify application
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Administration via Local Phone
|---
Administration
|--- Applications
|--- XML
|--- <Application to be deleted>
3.14.1.5
Application Start by Programmable Key
To offer more convenience to the user, a previously configured application can be started by a
free programmable key. For this purpose, the appropriate Application name and a Key label
must be entered.
Administration via WBM
System > Features > Program Keys
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Password
3.15
Password
The passwords for user and administrator can be set here. They have to be confirmed after
entering. The factory setting is "123456"; it should be changed after the first login.
Administration via WBM
Authentication > Change Admin password
Authentication > Change User password
Administration via Local Phone
|---
Administration
|--- Password
|--- Admin
|--- Confirmation
|--- User
|--- Confirmation
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Troubleshooting: Lost Password
3.16
Troubleshooting: Lost Password
If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. For this purpose, a factory reset is necessary. Take the following
steps to initiate a factory reset:
1.
On the phone, press the v key to activate the administration menu (the v key toggles between the user’s configuration menu and the administration menu).
2.
Press the number keys 2-8-9 simultaneously. The factory reset menu opens.
3.
In the input field, enter the special password for factory reset: "124816".
4.
Confirm by pressing i.
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Restart Phone
3.17
Restart Phone
If necessary, the phone can be restarted from the administration menu.
Administration via WBM
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Factory Reset
3.18
Factory Reset
This function resets all parameters to their factory settings. A special reset password is required
for this operation: "124816".
Administration via WBM
Maintenance > Factory reset
Administration via Local Phone
|---
Administration
|--- Maintenance
|--- Factory reset
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SSH - Secure Shell Access (V2)
3.19
SSH - Secure Shell Access (V2)
With firmware V2, the phone’s operating system can be accessed via SSH for special troubleshooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As
soon as SSH access has been enabled using the WBM, the system can be accessed by the
user "admin" for a specified timespan. When this timespan has expired, no connection is possible any more. The user "admin" has the following permissions:
•
Log folder and files: read only
•
User data folder and files: read/write access
•
Opera deploy folders and files: read only
•
Version folder: read/write access; version files: read only
>
It is not possible to logon as root via SSH.
When Enable access is enabled, and the parameters described underneath are specified,
SSH access is activated. By default, SSH access is disabled.
With the Session password parameter, a password for the "admin" user is created. This password is required. It will be valid for the timespan specified in the parameters described underneath.
Access minutes defines the timespan in minuts within which the SSH connection must be established. After it has expired, a logon via SSH is not possible. The possible values are 1, 3, 5,
10, 15.
Session minutes defines the maximum length in minutes for an SSH connection. After it has
expired, the "admin" user is logged out. The possible values are 5, 10, 20, 30, 60.
Administration via WBM
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Display License Information
3.20
Display License Information
The license information for the OpenStage phone software currently loaded can be viewed via
the local menu.
|---
Administration
|--- Licence information
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Diagnostics
3.21
Diagnostics
3.21.1
Display General Phone Information
General information about the status of the phone can be displayed if desired.
Displayed Data
•
•
•
MAC address: Shows the phone’s MAC address.
Software version: Displays the version of the phone’s firmware.
Last restart: Shows date and time of the last reboot.
Display on the WBM
General information
Display on the Local Phone
|---
Administration
|--- General Information
|--- MAC address
|--- Software version
|--- Last restart
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Diagnostics
3.21.2
LAN Monitoring
The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port. For
further information, see Section 3.2.1, “LAN Port Settings”.
Additionally, there is a possibility to monitor LAN traffic and port settings in the Local user
menu:
|---
User
|--- Network information
|--- IP address
|--- WBM URL
|--- DNS domain
|--- LAN RX
|--- LAN TX
|--- PC RX
|--- PC TX
|--- LAN autonegotiated
|--- LAN information
|--- PC autonegotiated
|--- PC information
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3.21.3
LLDP-MED
When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN
ID and QoS parameters and advertise its own network-related properties. The data is exchanged in TLV (Type-Length-Value) format.
Both sent and received LLDP-MED data can be monitored at the administrator interface.
>
For details on LLDP-MED, please refer to the ANSI/TIA-1057 standard.
For a network configuration example that shows LLDP-MED in operation, please refer to
Section 4.4, “An LLDP-Med Example”.
Displayed Data
•
•
•
•
•
•
•
Extended Power: Power Consumption; relevant for PoE.
Network policy (voice): VLAN ID and QoS (Quality of Service) parameters for voice transport.
Network policy (signalling): VLAN ID and QoS (Quality of Service) parameters for signalling.
LLDEP-MED capabilities: The LLDP-MED TLVs supported by the phone and the switch
as well as the specific device class they belong to.
MAC_Phy configuration: Identifies the possible duplex and bit-rate capability of the sending device, its current duplex and bit-rate capability, and whether theses settings are the
result of auto-negotiation during the initialization of the link, or of manual set override actions.
System capabilities: The devices advertise their potential and currently enabled functions, e. g. "Bridge", "Telephone".
TTL: Time To Live. This parameter determines how long the TLVs are valid. When expired,
the devices TTL will send a new set of TLVs.
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View Data From WBM
Diagnostics > LLDEP-MED TLVs
View Data From Local Menu
If both sent and received values are concordant, OK is appended to the parameter. If not, an
error message is displayed.
|---
Administration
|--- Network
|--- LLDP-MED operation
|--- Extended Power
|--- Network policy (voice)
|--- LLDEP-MED cap’s
|--- MAC_Phy config
|--- System cap’s
|--- TTL
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3.21.4
IP Tests
For network diagnostics, the OpenStage phone can ping any host or network device to determine whether it is reachable. Additionally, the IP route to a host or network device can be traced
using the traceroute tool contained in the phone software.
The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: SIP server
and SIP registrar.
Ping tests enables the pinging of a random IP address.
The Pre Defined Trace tests provide traceroute tests for a pre-defined selection of servers:
DLS, SIP server, and SIP registrar.
Traceroute enables traceroute tests for a random IP address.
Administration via WBM
Diagnostics > Miscellaneous > IP tests
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3.21.5
Process and Memory Information
The processes currently running on the phone’s operating system as well as their CPU and
memory usage can be monitored here. 100 processes are displayed on the web page. For further information, please refer to the manual of the "top" command for Unix/Linux systems, or to
related documentation.
With firmware version V2, the amount of free memory is checked on a regular basis in order to
prevent problems caused by low memory. This check determines whether a recovery is necessary.
When Disable reboot is checked, no reboot will take place when a memory problem has been
found. However, recovery requires a reboot.
The recovery process will be triggered when the available main memory (RAM) falls below a
given threshold value. As memory consumption is assumed to be higher during working hours,
two thresholds are configurable. The High Threshold (MBs) parameter defines the threshold
for off-time. For OpenStage 15/20/40, the default value is 10 MB, and for OpenStage 60/80, it
is 30 MB. With Low Threshold (MBs), the threshold for off-time is defined. For OpenStage 15/
20/40, the default value is 8 MB, and for OpenStage 60/80, it is 20 MB.
The beginning and end of the working hours are defined in 24 hours format with Working Hour
Start (Default: 5) and Working Hour End (Default: 24).
When memory shortage has occured, information about the incident is written to a log file which
can be viewed via the Download memory info file link. If there has been a previous case of
memory shortage, the corresponding log file can be viewed via Download memory info file.
Administration via WBM (V1R5)
Diagnostics > Miscellaneous > Memory information
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Administration via WBM (V2)
Diagnostics > Miscellaneous > Memory information
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3.21.6
Fault Trace Configuration
Error tracing and logging can be configured separately for all components, i. e. the services and
applications running on the OpenStage phone. The resulting files can be viewed in the WBM
web pages over the Download links.
The File size (bytes) parameter sets the maximum file size. When it is reached, the data is
saved as old file, and a new file is generated. From then on, the trace data is written to the new
file. When the maximum file size is reached again, the data is saved as old file once more,
thereby overwriting the previous old file. The default value is 65536.
>
The absolute maximum file size is 6 290 000 bytes. However, on OpenStage 15/20/
40 phones, a maximum size no greater than 500 000 bytes is recommended due to
the amount of available memory.
The Trace timeout (minutes) determines when to stop tracing. When the timeout is reached,
the trace settings for all components are set to OFF, but ERROR and STATUS messages are
still written to the trace file ad infinitum. When the trace file has reached its maximum size, the
data is saved, and a new file is created (for more information, see File size (bytes) above). If
the value is 0, the trace data will be written without time limit.
If Automatic clear before start is checked, the existing trace file will be deleted on pressing
the Submit button, and a new, empty trace file will be generated. By default, it is unchecked.
You can read the log files by clicking on the appropriate hyperlinks (the hyperlinks work only if
the file in question has been created). The following logs can be viewed:
•
Download trace file
The trace data according to the settings specified for the services.
•
Download boot file (not present with V2)
The system messages of the booting process. With firmware version V2, these messages
are incorparated in the syslog file (see Download syslog file underneath).
•
Download saved trace file
Normally, the trace file is saved only in the phone RAM. When the phone restarts in a controlled manner, the trace file will be saved in permanent memory.
•
Download saved boot file (not present with V2)
Normally, the boot file is saved only in the phone RAM. When the phone restarts in a controlled manner, the boot file will be saved in permanent memory. With firmware version V2,
these messages will be incorparated in the syslog file (see Download syslog file underneath).
•
Download upgrade trace file
The trace log created during a software upgrade.
•
Download upgrade error file
The error messages created during a software upgrade. With firmware version V2, these
messages will be incorparated in the syslog file (see Download syslog file underneath).
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•
•
•
•
•
•
•
•
•
•
Download exception file (not present with V2)
If an exceptions occurs in a process running on the phone, a message is written to this file.
With firmware version V2, these messages will be incorparated in the syslog file (see
Download syslog file underneath).
Download old exception file (not present with V2)
The exception file is stored permanent memory. When the file has reached its size limit, it
will be saved as old exception file, and the current exception file is emptied for future messages. The old exception file can be viewed here.
Download old trace file
The trace file is stored in permanent memory. When the file has reached its size limit, it will
be saved as old trace file, and the current exception file is emptied for future messages.
The old trace file can be viewed here.
Download error file (not present with V2)
All error messages the phone has created, according to the settings for the individual services.
Download syslog file
Messages from the phone’s operating system, including error and exception messages.
Download old syslog file (V2)
Old messages from the phone’s operating system.
Download saved syslog file (V2)
Saved messages from the phone’s operating system.
Download Database file (V2)
Configuration parameters of the phone in SQLite format.
Download HPT remote service log file (V2)
Log data from the HPT service.
Download dial plan file
If a dial plan has been uploaded to the phone, it is displayed here, along with its status (enabled/disabled) and error status. For details, please refer to Section 3.9.3, “Dial Plan (V2)”
and Section 4.5, “Dial Plan (V2)”.
By pressing Submit, the trace settings are submitted to the phone. With Reset, the recent
changes can be canceled.
The following trace levels can be selected:
•
OFF: Default value. Only error messages are stored.
•
ERROR: Error messages are stored.
•
TRACE: Trace messages are stored. These contain detailed information about the processes taking place in the phone.
•
DEBUG: All types of messages are stored.
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Brief Descriptions of the Components/Services
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Administration
Deals with the changing and setting of parameters within the phone database, from both
the User and Admin menus.
Application framework
All applications within the phone, e.g. Call view, Call log or Phonebook, are run within the
application framework. It is responsible for the switching between different applications
and bringing them into and out of focus as appropriate.
Application menu
This is where applications to be run on the phone can be started and stopped.
Bluetooth service
Handles the Bluetooth interactions between external Bluetooth devices and the phone.
Bluetooth is available only on OpenStage 60/80 phones.
Call log
The Call log application displays the call history of the phone.
Call view
Handles the representation of telephony calls on the phone screen.
Certificate management
Handles the verification and exchange of certificates for security and verification purposes.
Communications
Involved in the passing of call related information and signaling to and from the CSTA service.
Component registrar
Handles data relating to the type of phone, e.g. OpenStage 20/40 HFA/SIP, OpenStage
60/80 HFA/SIP.
CSTA service
Any CSTA messages are handled by this service. CSTA messages are used within the
phone by all services as a common call progression and control protocol.
Data Access service
Allows other services to access the data held within the phone database.
Desktop
Responsible for the shared parts of the phone display. Primarily these are the status bar
at the top of the screen and the FPK labels.
Digit analysis service
Analyses and modifies digit streams which are sent to and received by the phone, e.g. canonical conversion.
Directory service
Performs a look up for data in the phonebook, trying to match incoming and outgoing numbers with entries in the phonebook.
DLS client management
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•
•
•
•
•
•
•
•
•
•
•
•
•
Handles interactions with the DLS (only with OpenScape Voice).
Health service
Monitors other components of the phone for diagnostic purposes and provides a logging
interface for the services in the phone.
Help
Handles the help function.
Instrumentation service
Used by the Husim phone tester to exchange data with the phone for remote control, testing and monitoring purposes.
Java
Any Java applications running on the phone will be run in the Java sandbox controlled by
the Java service.
Journal service
Responsible for saving and retrieving call history information, which is used by the Call log
application.
Media control service
Provides the control of media streams (voice, tones, ringing etc. ) within the phone.
Media processing service
This is a layer of software between the media control service, the tone generation, and
voice engine services. It is also involved in the switching of audio devices such as the
handset and loudspeaker.
Mobility service
Handles the mobility feature whereby users can log onto different phones and have them
configured to their own profile.
OBEX service
Involved with Bluetooth accesses to the phone.
Bluetooth is available only on OpenStage 60/80 phones.
Openstage client management
Provides a means by which other services within the phone can interact with the database.
Phonebook
Responsible for the phonebook application.
POT service
Takes over control of basic telephony if the callview application fails.
Performance Marks
Aid for measuring the performance of the phone. For events triggered by the user, a performance mark is written to the trace file, together with a timestamp in the format hh:mm:ss
yyyy.milliseconds, and information about the event. The timespan between two performance marks is an indicator for the performance of the phone.
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>
•
•
•
•
•
•
Password management service
Verifies passwords used in the phone.
Physical interface service
Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons,
clickwheel and slider.
Service framework
This is the environment within which other phone services operate. It is involved in the
starting and stopping of services.
Service registry
Keeps a record of all services currently running inside the phone.
SIP call control
Contains the call model for the phone and is associated with telephony and call handling.
SIP messages
Traces the SIP messages exchanged by the phone.
>
•
•
•
•
•
•
•
•
The trace level must be set to "TRACE" or "DEBUG".
After changing the level for the tracing of SIP messages, the phone must be rebooted. Otherwise the changes would have no effect.
SIP signalling
Involved in the creation and parsing of SIP messages. This service communicates directly
with the SIP stack.
Sidecar service
Handles interactions between the phone and any attached sidecars.
Team Service
Primarily concerned with keyset operation.
Tone generation service
Handles the generation of the tones and ringers on the phone.
Transport service
Provides the IP (LAN) interface between the phone and the outside world.
USB backup service
Used to make backup/restore to/from USB stick by using password. This item is available
in the phone GUI.
vCard parser service
Handles parsing and identification of VCard information while sending or getting VCards
via Bluetooth.
Voice engine
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•
•
•
•
Provides a switching mechanism for voice streams within the phone. This component is
also involved in QDC, Music on hold and voice instrumentation.
Voice mail
Handles the voice mail functionality.
Voice recognition
Used by the voice dial facility for recognizing spoken dialing commands.
Web Server service
Provides access to the phone via web browser.
802.1x service
Provides authentication to devices attached to a LAN port, establishing a point-to-point
connection or preventing access from that port if authentication fails. The service is used
for certain closed wireless access points.
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Administration via WBM (V1R5)
Diagnostics > Fault Trace Configuration
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Diagnostics > Fault Trace Configuration
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3.21.7
Easy Trace Profiles
In order to simplify tracing for a specific problem, the tracing levels can be adjusted using predefined settings. The Easy Trace profiles provide settings for a specific area, e. g. call connection. On pressing Submit, those pre-defined settings are sent to the phone. If desired, the settings can be modified anytime using the general mask for trace configuration under
Diagnostics > Fault Trace Configuration (see Section 3.21.6, “Fault Trace Configuration”).
If desired, the tracing for all services can be disabled (see Section 3.21.7.23, “No Tracing for
All Services”).
The following sections describe the Easy Trace profiles available for the phone.
3.21.7.1
Bluetooth Handsfree
Diagnostics > Easy Trace Profiles > Bluetooth handsfree profile
3.21.7.2
Bluetooth Headset
Diagnostics > Easy Trace Profiles > Bluetooth headset profile
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3.21.7.3
Call Connection
Diagnostics > Easy Trace Profiles > Call connection
>
3.21.7.4
This Easy Trace profile contains the tracing of SIP messages. Please note that after
changing the level for the tracing of SIP messages, the phone must be rebooted.
Call Log
Diagnostics > Easy Trace Profiles > Call log problems
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3.21.7.5
LDAP Phonebook
Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems
3.21.7.6
DAS Connection
Diagnostics > Easy Trace Profiles > DAS connection
3.21.7.7
DLS Data Errors
Diagnostics > Easy Trace Profiles > DLS data errors
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3.21.7.8
802.1x
Diagnostics > Easy Trace Profiles > 802.1x
3.21.7.9
Help Application
Diagnostics > Easy Trace Profiles > Help application problems
3.21.7.10
Sidecar
Diagnostics > Easy Trace Profiles > Sidecar problems
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3.21.7.11
Key Input
Diagnostics > Easy Trace Profiles > Key input problems
3.21.7.12
LAN Connectivity
Diagnostics > Easy Trace Profiles > LAN connectivity problems
3.21.7.13
Local Phonebook
Diagnostics > Easy Trace Profiles > Phonebook (local) problems
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3.21.7.14
Messaging
Diagnostics > Easy Trace Profiles > Messaging application problems
3.21.7.15
Mobility
Diagnostics > Easy Trace Profiles > Mobility problems
3.21.7.16
Phone administration
Diagnostics > Easy Trace Profiles > Phone administration problems
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3.21.7.17
Server based applications
Diagnostics > Easy Trace Profiles > Server based application problems
3.21.7.18
Speech
Diagnostics > Easy Trace Profiles > Speech problems
3.21.7.19
Tone
Diagnostics > Easy Trace Profiles > Tone problems
3.21.7.20
USB Backup/Restore
Diagnostics > Easy Trace Profiles > USB backup/restore
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3.21.7.21
Voice Dialling
Diagnostics > Easy Trace Profiles > Voice recognition problems
3.21.7.22
Web Based Management
Diagnostics > Easy Trace Profiles > Web based management
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3.21.7.23
No Tracing for All Services
Diagnostics > Easy Trace Profiles > Clear all profiles
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3.21.8
Bluetooth Advanced Traces (V2)
For OpenStage 60/80 phones with firmware V2, low level Bluetooth traces can be controlled
and viewed via web interface, in addition to the tracing facilities available in previous firmware
versions (see Section 3.21.6, “Fault Trace Configuration”). Internally, the phone uses the hcdump utility for creating the traces. It is also possible to run the trace from the shell via SSH (for
information about the SSH access, please refer to Section 3.19, “SSH - Secure Shell Access
(V2)”).
If Automatic clear before start is enabled, the log file will be emptied before the Start button
is pressed, so that the log file will only containd newly created entries. By default, this parameter is enabled.
The File size (Max 6290000 bytes) parameter determines the maximum size of the log file. If
this value is exceeded, no more data will be written to the file. The default value is 265536.
If Extended dump is enabled, all hexadecimal and ASCII data is displayed for each packet. If
disabled, only the packet type is displayed. By default, this parameter is enabled.
If Verbose decoding is enabled, the packets are decoded in a more verbose way. By default,
this parameter is enabled.
With the Start/Stop button, tracing is started or halted. The label depends on whether tracing
is active or not.
On clicking the Download trace file link, the trace file is displayed.
With Submit, the changes on the parameters described above are sent to the phone.
With Reset, parameter changes that have been made in the form, but not yet sent to the phone,
are cancelled.
Administration via WBM
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3.21.9
QoS Reports
3.21.9.1
Conditions and Thresholds for Report Generation
>
For details about the functionality, please refer to the release notes.
The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Section
3.3.8, “SNMP”) is configured here.
Data required
•
Report mode: Sets the conditions for generating a QoS report.
Value range:
•
"OFF": No reports are generated.
•
"EOS Threshold exceeded": Default value. A report is created if a) a telephone conversation longer than the Minimum session length has just ended, and b) a threshold
value has been exceeded during the conversation.
•
"EOR Threshold exceeded": A report is created if a) the report interval has just passed,
and b) a threshold value has been exceeded during the observation interval.
•
"EOS (End of Session)": A report is created if a telephone conversation longer than
the Minimum session length has just ended.
•
•
•
•
•
•
"EOR (End of Report Interval)": A report is created if the report interval has just
passed.
Report interval (seconds): Time interval between the periodical observations.
Default: 60
Observation interval (seconds): During this time interval, the traffic is observed.
Value: 10
Minimum session length (100 millisecond units): When the Report mode is set to "EOS
Threshold exceeded" or "EOS (End of Session)", a report can be created only if the duration of the conversation exceeds this value.
Default: 20
Maximum jitter (milliseconds): When the jitter exceeds this value, a report is generated.
Default: 20
Average round trip delay (milliseconds): When the average round trip time exceeds this
value, a report is generated.
Default: 100
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Non-compressing codecs / Compressing codes:
•
Lost packets (per 1000 packets): When the number of lost packets exceeds this maximum value during the observation interval, a report is created.
Default: 10
•
Consecutive lost packets: When the number of lost packets following one another exceeds this maximum value during the observation interval, a report is created.
Default: 2
•
Consecutive good packets: When the number of good packets following one another
falls below this minimum value, a report is created.
Default: 8
•
Resend last report: If checked, the previous report is sent once again on pressing Submit.
Value range: "Yes", "No"
Default: "No"
The transmission of report data can be triggered manually by pressing Send now in the local
menu.
Administration via WBM
Diagnostics > QoS Reports > Generation
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Administration via Local Phone
|---
Administration
|--- Network
|--- QoS
|--- Reports
|--- Generation
| |--- Mode
| |--- Report interval
| |--- Observe interval
| |--- Minimum session length
|--- Send now
|--- Thresholds
|--- Maximum jitter
|--- Round-trip delay
|--- Non-compressing:
|--- ...Lost packets (K)
|--- ...Lost consecutive
|--- ...Good consecutive
|--- Compressing:
|--- ...Lost packets (K)
|--- ...Lost consecutive
|--- ...Good consecutive
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3.21.9.2
View Report
OpenStage phones generate QoS reports using a specific format, QDC (QoS Data Collection).
The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM.
To enable the generation of reports, please ensure that:
•
the switch QoS traps to QCU (System > SNMP) is activated (see Section 3.3.8, “SNMP”);
•
the conditions for the generation of reports are set adequately (see Section 3.21.9.1, “Conditions and Thresholds for Report Generation”).
For details about QoS reports, see the HiPath QoS Data Collection V 1.0 Service Manual.
A QoS report contains the following data:
•
Start of report period - seconds: NTP time in seconds for the start of the report period.
•
Start of report period - fraction of seconds: Additional split seconds to be added to the
seconds for an exact start time.
•
End of report period - seconds: NTP time in seconds for the end of the report period.
•
End of report period - fraction of seconds: Additional split seconds to be added to the
seconds for an exact end time.
•
SNMP specific trap type: The trap type is a 5 bit value calculated from a list of thresholdexceeding bits. Every time a threshold is exceeded, the associated bit is set, otherwise it
is cleared.
The trace type bits are defined as follows:
•
•
•
•
•
•
•
•
•
•
Bit 0: Jitter threshold was exceeded.
•
Bit 1: Delay threshold was exceeded.
•
Bit 2: Threshold for lost packets was exceeded.
•
Bit 3: Threshold for consecutive lost packets was exceeded.
•
Bit 4: Threshold for consecutive good packets was exceeded.
IP address (local): IP address of the local phone.
Port number (local): RTP receiving port of the local phone.
IP address (remote): IP address of the remote phone that took part in the session.
Port number (remote): RTP sending port of the local phone.
SSRC (receiving): RTP Source Synchronization Identifier of the local phone.
SSRC (sending): RTP Source Synchronization Identifier of the remote phone.
Codec: Number of the Payload Type applied in the session; see RFC 3551 (Table 4 and
5).
Maximum packet size: Maximum size (in ms) of packets received during the report interval.
Silence suppression: Number of silence suppression activation objects found in the RTP
stream received. A silence suppression activation object is defined as a period of silence
when no encoded voice signals were transmitted by the sender.
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Count of good packets: Total amount of good packets.
Maximum jitter: Maximum jitter (in ms) found during the report interval.
Maximum inter-arrival jitter: Maximum of the interarrival jitter values (in ms). The interarrival jitter is the smoothed absolute value of the jitter measurements. It is calculated continuously. For details about the calulation, see RFC 3550.
Periods jitter threshold exceeded: Number of observation intervals in which the
threshold for maximum jitter was exceeded.
Round trip delay: Average value of delay calculated for each RTCP packet. The first value
is available after about 15 sec.
Round trip delay threshold exceeded: Set to "true" if the average round trip delay
threshold value was exceeded in the report interval.
Count of lost packets: Number of packets lost in the course of speech decoding.
Count of discarded packets: Number of the packets discarded without transferring the
contents.
Periods of lost packets: Number of observation intervals in which the threshold for lost
packets was exceeded.
Consecutive packet loss (CPL): List of sequences consecutive packets that were all lost,
grouped according to the amount of packets per sequence. The first number in the list
counts single lost packets, the second number counts sequences of two lost packets, and
so on. The last number counts sequences of more than 10 lost packets.
Periods of consecutive lost packets: Number of observation intervals in which the
threshold for consecutive lost packets was exceeded.
Consecutive good packets (CGP): List of sequences consecutive packets that were all
processed, grouped according to the amount of packets per sequence. The first number in
the list counts single good packets, the second number counts sequences of two good
packets, and so on. The last number counts sequences of more than 10 good packets. All
values are reset to 0 after an interval without packet loss.
Periods of consecutive good packets: Number of intervals in which the count of lost
packets went below the threshold.
Count of jitter buffer overruns: Number of packets rejected because the jitter buffer was
full.
Count of jitter buffer under-runs: Increased by one whenever the decoder requests new
information on decoding and finds an empty jitter buffer.
Codec change on the fly: The value is 1, if there has been a codec or SSRC change during the observation period, and 0, if there has been no change.
Periods with at least one threshold exceeded: Number of observation intervals with at
least one threshold exceedance. If there is no data, the value is 255. The threshold values
included are:
•
maximum jitter;
•
lost packets;
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Administration
Diagnostics
•
•
•
•
•
•
•
•
•
•
consecutive lost packets;
•
consecutive good packets.
HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are
assigned.
LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing
a gateway.
Slot number: The slot number where the phoneis connected in the shelf.
Endpoint type: Type of the local phone.
Version: Software version of the local phone.
Subscriber number type: Type of subscriber number assigned to the local phone. The
possible types are:
•
1: local number, extension only;
•
2: called number, network call
•
3: E.164 number of the local phone.
Subscriber number: Subscriber number of the local phone.
Call ID: SIP call id.
MAC address: MAC address of the local phone.
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Administration
Diagnostics
Data viewing via WBM
Diagnostics > QoS reports > View Session Data
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Diagnostics
3.21.10
Core dump
If Enable core dump is checked, a core dump will be initiated in case of a severe error. The
core dump will be saved to a file. By default, this function is activated.
When File size unlimited is checked, there is no size limit for the core dump file. By default, it
is not checked.
The maximum size for core dump files in MBytes can be chosen in the Limited file size (MBs)
field. The possible values are 1, 5, 10, 25, 50, 75, and 100. The default value is 100.
>
With firmware V2R1, unlimited file size is preset, and the parameters File size unlimited as well as Limited file size (MBs) are not available.
If Delete core dump is activated, the current core dump file is deleted on Submit. By default,
this is not activated.
If one or more core dump file exist, hyperlinks for downloading will be created automatically.
Administration via WBM (up to V2R0)
Diagnostics > Miscellaneous > Core dump
Administration via WBM (V2R1)
Diagnostics > Miscellaneous > Core dump
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Administration
Diagnostics
3.21.11
Remote Tracing - Syslog
All trace messages created by the components of the phone software can be sent to a remote
server using the syslog protocol. This is helpful especially for long-term observations with a
greater number of phones.
To enable remote tracing, Remote trace status must be set to "Enabled". Furthermore, the IP
address of the server receiving the syslog messages must be entered in Remote ip, and the
corresponding server port must be given in Remote port.
With version V2, the User notification parameter controls whether the user is notified about
the remote tracing or not. If user notification is enabled, a blinking symbol ( on OpenStage
60/80;
on OpenStage 15/20/40) will inform the user when remote tracing is active, that is,
when Remote trace status is set to "Enabled".
Administration via Local Phone
|---
Administration
|--- Maintenance
|--- Remote trace
|--- Remote trace status
|--- Remote ip
|--- Remote port
Administration via Local Phone (V2)
|---
Administration
|--- Maintenance
|--- Remote trace
|--- Remote trace status
|--- User notification
|--- Remote ip
|
--- Remote port
Administration via WBM (V2)
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3.21.12
HPT Interface (For Service Staff)
For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which
is able to control and observe an OpenStage phone remotely. For security reasons, this tool
can only be used when a dongle key file is uploaded to the phone (see Section 3.11.10, “HPT
Dongle Key”). This key is accessable to the service staff only. It is specific for a particular SIP
firmware version, but it will also be valid for previous versions.
There are 2 types of HPT sessions, control session and observation session.
A control session allows for activating phone functions remotely. When a control session is established, the following changes will occur:
•
The display shows a message indicating that remote service is active.
•
Handset, microphone, speaker, headset, and microphone are disabled.
An observation session allows for supervising events on the phone, like, for instance, pressing
a key, incoming calls or navigating in the menus. Before an observation session is started, the
user is prompted for allowing the observation. During an observation session, the phone operates normally, including loudspeaker, microphone and ringer. Thus, the local user can demonstrate an error towards the service staff that is connected via HPT.
The HPT interface is enabled by downloading the dongle key file to the phone (see Section
3.11.10, “HPT Dongle Key”). It can be disabled via local menu or WBM. Thereby, the dongle
key file is deleted. To enable the HPT interface again, the file must be downloaded anew.
The session data is written to a log file on the phone. It can be downloaded from the Diagnostics
> Fault trace configuration menu (see Section 3.21.6, “Fault Trace Configuration”).
Administration via WBM
Maintenance > HPT interface
Administration via Local Phone
|---
Administration
|--- Maintenance
|--- Disable HPT / Enable HTP
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Administration
Bluetooth
3.22
Bluetooth
The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled.
If Bluetooth is enabled, the user has the possibility to activate or deactivate it. The Bluetooth
address is displayed.
>
Bluetooth is available only on OpenStage 60/80 phones.
Administration via WBM
System > Features > Configuration
Administration via Local Phone
|
--- Administration
|
--- System
|--- Features
|--- Configuration
|--- Bluetooth
|--- Local device address
|--- Enable
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Examples and HowTos
Canonical Dialing
4
Examples and HowTos
4.1
Canonical Dialing
4.1.1
Canonical Dialing Settings
The following example shows settings suitable for the conversion of given dial strings to canonical format. The example phone is located in Nottingham, UK.
Parameter
Example value Explanation
Local country code
44
International country code for the UK.
National prefix digit
0
Used in front of national codes when dialled
without international prefix.
Local national code
115
Area code within the UK (here: Nottingham).
Minimum local number
length
7
Minimum number of digits in a local PSTN
number (e. g. 3335333 = 7 digits).
Local enterprise node
780
Prefix to access Nottingham numbers from
within the Siemens network.
PSTN access code
9
Prefix to make an international call in the UK.
Operator codes
0, 7800
Set of numbers to access the local operators.
Emergency numbers
999, 555
Set of numbers to access emergency services.
Initial extension digits
2, 3, 4, 5, 6, 8
1st digits of numbers that are used for extension numbers on the local node.
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Examples and HowTos
Canonical Dialing
4.1.2
Canonical Dial Lookup
The following example shows settings suitable for recognizing incoming numbers and assigning them to entries in the local phone book, and for generating correct dial strings from phone
book entries, depending on whether the number is internal or external.
Parameter
Example value Explanation
Local code <1>
780
Enterprise node prefix (here: Nottingham).
International code <1>
+44115943
Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN (DID/DDI: direct inward dialing) is
943, which differs from the enterprise node
prefix used within the enterprise network.
Local code <2>
722
Enterprise node prefix (here: Munich).
International code <2>
+4989722
Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN for direct inward dialing is identical
to the enterprise node prefix.
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Examples and HowTos
Canonical Dialing
4.1.2.1
Conversion examples
In the following examples, numbers entered into the local phonebook by the user are converted
according to the settings given above.
Example 1: Internal number, same node as the local phone
User entry
2345
External numbers
Local public form
External access
code
Not required
International gateway code
Use national code
Number stored in the
phone book
+441159432345
Dial string sent when Internal numbers = Local enterprise form
dialing from the
Internal numbers = Always add node
phone book
Internal numbers = Use external numbers
1234
7802345
9432345
Example 2: Internal number, different node
User entry
7222345
External numbers
Local public form
External access
code
Not required
International gateway code
Use national code
Number stored in the
phone book
+49897222345
Dial string sent when Internal numbers = Local enterprise form
dialing from the
Internal numbers = Always add node
phone book
Internal numbers = Use external numbers
2345
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Examples and HowTos
Canonical Dialing
Example 3: External number, same local national code as the local phone
User entry
011511234567
External numbers
Local public form
External access
code
Not required
International gateway code
Use national code
Number stored in the
phone book
+4411511234567
Dial string sent when External numbers = Local public form
dialing from the
External numbers = National public form
phone book
External numbers = International form
234567
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004411511234567
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Examples and HowTos
How to Create Logo Files for OpenStage Phones
4.2
How to Create Logo Files for OpenStage Phones
4.2.1
For OpenStage 40
1.
Create a New Image
Create an image with the following specifications:
•
Width: 144 px
•
Height: 32 px
•
Color Mode: 1 bit (monochrome)
Adobe Photoshop:
2.
Insert the Logo
Place the logo image on the background, e.g. by copying it from a source file. Due to the
size and color specifications, some adaptations may be necessary.
Adobe Photoshop Example:
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How to Create Logo Files for OpenStage Phones
3.
Save the Image
Finally, save the image in BMP format. You can now upload the logo file to the phone as
described in Section 3.11.7, “Logo”.
4.2.2
For OpenStage 60/80
In the following, the creation of a transparent image suitable for use as a logo in OpenStage
60/80 is described. This description is based on Adobe Photoshop, but any similar graphics
software can be used as well.
>
1.
Because of performance issues, half transparency in the alpha channel of the PNG
files is not allowed on OpenStage phones. Therefore only 100% transparency or no
transparency is used in the phone’s UI elements.
Select the Background Color
For production purposes, we set the background color to the background color of the skin
currently selected on the phone. Later, the background color will be replaced by transparency, which facilitates placing a logo on a gradient background. The following table lists
the hexadecimal values, as used in HTML:
Phone Type
Skin
Color Code
OpenStage 60
Crystal Sea
#BDBDBD
OpenStage 60
Warm Grey
#4242421
OpenStage 80
Crystal Sea
#E6EBEF
OpenStage 80
Warm Grey
#3A3D3A
1
The background color on WP4 - skin 1 is a gradient; the colour listed
here is an average value.
Adobe Photoshop:
Click on the Background Color icon on the Color palette group, then type the color code
without leading "#" into the # field)
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2.
Create a New Image
Create an image with the size according to the phone type:
Phone Type
Size (px)
OpenStage 60
240 x 70
OpenStage 80
480 x 142
Adobe Photoshop:
3.
Insert the Logo
Place the logo image on the background, e.g. by copying it from a source file.
Adobe Photoshop Example:
4.
Merge Layers
Merge the two layers to one.
Adobe Photoshop:
In the Panel, select both the background layer and the new layer containing the inserted
logo. Afterwards, go to Layer in the Menu bar, and select Merge Layers.
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How to Create Logo Files for OpenStage Phones
5.
Background Transparency
Delete the background colour so that only the exact former background colour is 100%
transparent.
Adobe Photoshop:
Make sure that the background color is selected by clicking on the Background Color icon.
In the Tool palette, click on the Eraser symbol with the right Mouse button and select the
Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0".
v
6.
4-8
Save the Image
Finally, save the image in PNG format. You can now upload the logo file to the phone as
described in Section 3.11.7, “Logo”.
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
4.3
How to Set Up the Corporate Phonebook (LDAP)
The Corporate Phonebook function is based on an LDAP client that can be connected to the
company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active
Directory, OpenLDAP, or Apache Directory Server.
>
4.3.1
The Corporate Phonebook is available only on OpenStage 60/80.
Prerequisites:
1.
An LDAP server is present and accessible to the phone’s network. The standard port for
LDAP is 389.
2.
Query access to the LDAP server must be provided. Unless anonymous access is used, a
user name and passwort must be provided. It might be feasible to use a single login/password for all OpenStage phones.
3.
To enable dialing internal numbers from the corporate phonebook, an LDAP entry must be
provided that contains the proper number format required by the PBX.
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
4.3.2
Create an LDAP Template
The user interface of the corporate phonebook application provides a form which is used both
for search and retrieval.
The task of an LDAP template is to map the phone’s search and display fields to LDAP attributes that can be delivered by the server. In the LDAP template, the fields are represented
by hard-coded names: ATTRIB01, ATTRIB02, and so on. These field names are assigned to
LDAP attributes, as appropriate.
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The following examples show the relations between GUI field names, the attribute labels used
in the template, and exemplary mappings to LDAP attributes.
>
In an LDAP template for OpenStage 40, the entries must be sorted according to the
sequential number of the template labels, as shown in the example underneath.
For OpenStage 60/80 phones, it is also recommended to use pre-sorted entries,
which will reduce the use of resources.
Generic Example (Standard Attributes)
OpenStage Field
LDAP
Template
Lables
LDAP Attribute
Example
Value
Last name
ATTRIB01
sn
Doe
First name
ATTRIB02
givenName
John
Business 1
ATTRIB03
telephoneNumber
9991234
Business 2
ATTRIB04
facsimileTelephoneNumber 9992345
Mobile
ATTRIB05
mobile
017711223344
Private
ATTRIB06
homePhone
441274333444
Company
ATTRIB07
o
Example Inc.
Address 1
ATTRIB08
departmentNumber
0815
Address 2
ATTRIB09
Job function
ATTRIB10
title
Product Manager
Email
ATTRIB11
mail
doe@example.com
Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="telephoneNumber"
ATTRIB04="facsimileTelephoneNumber"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="o"
ATTRIB08="departmentNumber"
ATTRIB09=""
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ATTRIB10="title"
ATTRIB11="mail"
EOF
Microsoft Active Directory Specific Example
OpenStage Field
LDAP
Template
Attribute
LDAP Attribute
Example
Value
Last name
ATTRIB01
sn
Doe
First name
ATTRIB02
givenName
John
Business 1
ATTRIB03
ipPhone
9991234
Business 2
ATTRIB04
otherTelephone
9992345
Mobile
ATTRIB05
mobile
017711223344
Private
ATTRIB06
homePhone
441274333444
Company
ATTRIB07
company
Example Inc.
Address 1
ATTRIB08
department
Administration
Address 2
ATTRIB09
Job function
ATTRIB10
title
Product Manager
Email
ATTRIB11
mail
doe@example.com
Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="ipPhone"
ATTRIB04="otherTelephone"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="company"
ATTRIB08="department"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
4.3.3
Load the LDAP Template into the Phone
When you have configured the LDAP template, you can upload it to the phone:
1.
Save the template under a suitable name, for example, ldap-template.txt.
2.
Copy the template file to the FTP server designated for deploying LDAP templates.
3.
Upload the file using the WBM (see Section 3.11.6, “LDAP Template”), or, alternatively,
the Local menu. For an example configuration, see the following WBM screenshot (path:
File transfer > LDAP):
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
4.3.4
Configure LDAP Access
To enter the access data using the WBM, take the following steps:
1.
Navigate to Local Functions > Directory Settings.
2.
Enter the following parameters:
3.
•
Server address (IP address or hostname of the LDAP server)
•
Server port (port used by the LDAP, typically 389)
•
Authentication (authentication method for the connection to the LDAP server)
•
User name (only required if simple authentication is selected); Password (relating to
the user name).
Press Submit.
4.3.5
Test
If everything went well, you can run a test query on your OpenStage phone.
1.
To navigate to the phone’s corporate phonebook, press the u button twice.
2.
Press g on the TouchGuide. In the context menu, select Find by pressing i.
3.
In the query mask, select the entry to be searched, for instance Last Name. Press i to
open the onscreen keypad for text input.
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4.
Enter the text to be searched. For information on using the onscreen keypad, see Section
3.1, “Access via Local Phone”, step 5.
5.
Navigate to the Find option and press i. If the query was successful, at least one entry will
be listed in the following manner:
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How to Set Up the Corporate Phonebook (LDAP)
6.
Navigate to the desired entry and press g on the TouchGuide to open the context menu.
You can select one of the following options:
•
Dial the Business 1 number.
•
Dial the Mobile number.
•
Have the entry’s details, that is, all attributes displayed.
•
Start a new search.
•
Clear the list of search results.
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Examples and HowTos
An LLDP-Med Example
4.4
An LLDP-Med Example
The following example illustrates the mode of operation of LLDP-MED. In order to evoke a reaction from LLDP-MED, the LAN switch has been set to auto-negotiation, whereas the phone’s
LAN port (see Section 3.2.1, “LAN Port Settings”) is set to 100Mbit/s, hence a fixed value. This
configuration error is discovered by LLDP-MED. The following sceenshots from the phone’s local menu will show the error messages.
This screenshot shows the LLDP-MED operation submenu (see Section 3.2.3, “LLDP-MED
Operation”). Please note the status of MAC_Phy config.
When MAC_Phy config is selected, the details are displayed.
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An LLDP-Med Example
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Dial Plan (V2)
4.5
Dial Plan (V2)
4.5.1
Introduction
A dial plan is a set of rules that determine the phone’s behaviour on digit entry by the user. Up
to 48 rules are possible. With OpenStage phones, a dial plan rule is constructed from 9 parameters. In the following, the setup of a dial plan is explained.
The dial plan entries are preceded by a title line. This is a free format string, e. g. a descriptive
name or version number, which can be used by the administrator for version control purposes.
4.5.2
Dial Plan Syntax
>
The phone will not perform any checking on the title; ensuring that different dial plans
are given different titles is part of the administration process.
A dial plan rule is built from the parameters described underneath.
•
Digit string: A pattern of digits or "*", "#", or "x" characters that is to be matched for starting
an action. The maximum length is 24 characters. The "x" character is a wildcard character
that represents any of the other digits (it may be upper or lower case).
•
Action : The action to be taken when the criteria are met. The following options are available:
•
"S" (Send digits): The digits entered are sent to the server when one of the following
three conditions is satisfied:
a) the maximum digits have been received, or
b) the timer expires after the minimum digits have been received, or
c) on receipt of the terminator after the minimum digits.
•
•
"C" (Check for other actions): If the the digit sequence entered by the user matches
Digit string, Maximum length, and Minimum length, the timer starts. On timer expiry, the digit string will be sent to the server. If further digits are received before timer
expiry, further entries will be checked.
If the timer is set to 0, the dial string will be sent immediately.
This option is used when there are more than one rules which start with the same
digits.
Minimum length: The dial plan rule will not initiate the sending of digits until at least this
number of digits have been entered. However, the digits will be sent after the delay configured in User menu > Configuration > Outgoing calls > Autodial delay (seconds).
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Examples and HowTos
Dial Plan (V2)
•
•
•
•
Maximum length: Automatic sending will occur when this number of digits have been dialed. If not specified, then the digits will be sent when the timer expires, or a terminating
character is entered.
Timer: This indicates the timeout to be used for subsequent digit handling. If not specified,
the default timer value is used (User menu > Configuration > Outgoing calls > Autodial delay (seconds)).
Terminating character: A "*" or "#" character which indicates that the preceding digits
should be considered complete, even though the maximum length may not be reached.
However, the reach the minimum length must be reached by the string built from the digits
entered and the terminating characters.
Special indication:
•
"E" (Emergency): If this character is entered here, the digits matching this rule will be
sent even if the phone is locked. The number will be dialed immediately even when immediate dialing is disabled, and the phone is on-hook.
•
•
•
"b" (bypass): The phone lock is bypassed. The number will be dialed immediately even
when immediate dialing is disabled, if the phone is off-hook.
Comment: A remark on this dial plan entry.
Terminator sent: If set to true, the terminating character is sent to the server along with
the dial string proper. If set to false, the dial string is sent without the terminating character.
4-20
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Examples and HowTos
Dial Plan (V2)
4.5.3
How To Set Up And Deploy A Dial Plan
For creating and deploying a dial plan to an OpenStage phone, a working installation of the
DLS (version V2R4 onwards) is required. This HowTo describes the creation of a simple dial
plan for OpenStage phones by example. Unless otherwise stated, the actions described underneath are made in the DLS.
1.
Log on to the DLS with an account that has suitable rights for deploying a dial plan. For
details, please refer to the Deployment Service Administration Manual.
2.
Navigate to IP Devices > IP Phone Configuration > Features > "Dialplan" tab.
3.
Check Dialplan, if not checked already.
4.
Enter a suitable Dialplan ID.
5.
Click on
6.
Enter the following data:
to create the first dial plan rule.
Parameter
Value
Description/Remarks
Digit string
3
This rule matches numbers beginning with 3. For instance, theses might be internal numbers.
Action
S
When all criteria are met, the number is sent to the server.
Minimum length
4
This rule matches numbers with a length of 4 digits.
Maximum length 4
Timer
0
The specified Action will take place without delay when
all other criteria are met.
Summary: This rule determines that digit strings which begin with 3 and have a length of 4
digits are sent to the server without delay after the last digit has been entered.
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Examples and HowTos
Dial Plan (V2)
7.
Click on
to create the second dial plan rule.
8.
Enter the following data:
Parameter
Value
Description/Remarks
Digit string
0
This rule matches numbers beginning with 0. In the
USA, this number calls the operator.
Action
C
When Minimum length, Maximum length, and the
length of the digit string entered by the user match, the
Timer is started. When it expires, the digits are sent to
the server. When another digit is entered before expiry,
the next dial plan entry will come into operation.
Minimum length
1
This rule matches numbers with a length of 1 digits.
Maximum length 1
Timer
1
The phone waits 1 second for further digits. If the user
does not enter any further digits, the action specified in
Action is initiated.
Summary: When 0 is entered as first digit, the phone will wait 1 second. After this, 0 will be
sent to the server, which might result in a call to an operator, for instance. When further
digits are entered during the 1 second timespan, the next dial plan rule will take control.
9.
Click on
4-22
to create the third dial plan rule.
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Examples and HowTos
Dial Plan (V2)
10. Enter the following data:
Parameter
Value
Description/Remarks
Digit string
011
This rule matches numbers beginning with 011. In the
USA, this digit string is the prefix international calls.
Action
S
When the entered digit string reaches the Minimum
length, the Timer is started. On expiry, the digit string
is sent.
Minimum length
4
When the length of the digit sequence entered by the
user reaches this value, the Timer is started.
Maximum length 13
When the length of the digit sequence entered by the
user reaches this value, the digits are sent to the server
immediately. The Timer is overridden.
Timer
3
When the length of the digit sequence entered by the
user reaches the Minimum length, the phone waits 3
seconds for further digits. If the user does not enter any
further digits, the Action is triggered.
Terminating
Character
#
When this character is entered, the digits are sent to
the server immediately, regardless of the criteria contained in this rule.
Summary: Any numbers that start with 011 and have a length of 13 digits are sent to the
server immediately. Shorter numbers with a length from 4 digits onwards are sent after a
3 seconds delay.
11. The example dial plan is completed; it should look like this:
12. You can check the dial plan using the phone’s web interface; navigate to Diagnostics >
Fault trace configuration > Download dial plan file.
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Examples and HowTos
Dial Plan (V2)
4-24
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Technical Reference
Menus
5
Technical Reference
5.1
Menus
>
This section describes the structure of the administration menus of the OpenStage
phone. For information on user menus, please refer to the user manual.
5.1.1
Web Interface Menu
5.1.1.1
Menu Structure
Admin Login
Applications (OpenStage 60/80)
XML applications
Add application
Modify application / Modify/Delete application (V2R1)
Xpressions
Add messages application (V2R1)
XML Phonebook (up to V2R0) / Add phonebook application (V2R1)
Add call log application (V2R1)
Add help application (V2R1)
Bluetooth
Network
IP configuration (up to V2R0) / IP configuration (V2R1)
QoS
Port configuration
LLDP-MED operation
System
System Identity / System Identity (V2)
SIP interface
Registration
SNMP
Features
Configuration (V1R5) / Configuration (V2)
Program keys
Key Module 1
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Menus
Key Module 2
Fixed Keys (V2R0) / Fixed Keys (V2R1)
Keyset operation (V1R5) / Keyset operation (V2)
Services
Security
File transfer
Defaults
Phone application
Hold music
Picture Clip (OpenStage 60/80)
LDAP (OpenStage 60/80)
Logo (OpenStage 40/60/80)
Screensaver (OpenStage 60/80)
Ringer file
Dongle key
Local functions
Directory settings (OpenStage 60/80)
Messages Settings (V2)
Locality
Canonical dial settings
Canonical dial lookup
Canonical dial
Energy saving
Date and time
Speech
Codec preferences
Audio settings
General information
Authentication
Change Admin password
Change User password
Ringer Setting (V2)
Diagnostics
LLDP-MED TLVs
Fault trace configuration / Fault trace configuration (V2)
EasyTrace Profiles
5-2
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Technical Reference
Menus
Bluetooth handsfree profile (OpenStage 60/80)
Bluetooth headset profile (OpenStage 60/80)
Call connection
Call log problems
DAS connection
Help application problems (OpenStage 60/80)
Key input problems
LAN connectivity problems
Messaging application problems
Phone administration problems
Phonebook (LDAP) problems (OpenStage 60/80)
Phonebook (local) problems (OpenStage 60/80)
Server based application problems (OpenStage 60/80)
Sidecar problems
Speech problems
Tone problems
USB backup/restore
Voice recognition problems (OpenStage 60/80)
Web based management / Web based management (V2)
802.1x problems
Clear all profiles
Bluetooth Advanced Traces (V2)
QoS Reports
Generation
View Session Data
Miscellaneous
IP tests
Memory information / Memory information (V2)
Core dump / Core dump (V2R1)
Maintenance
Remote trace (V1R5) / Remote trace (V2)
Restart phone
Factory reset
HPT interface
Secure Shell (V2)
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Technical Reference
Menus
5.1.1.2
Web Pages
Admin Login
Add application
5-4
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Technical Reference
Menus
Modify application
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Technical Reference
Menus
Modify/Delete application (V2R1)
Xpressions
5-6
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Technical Reference
Menus
Add messages application (V2R1)
XML Phonebook (up to V2R0)
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Technical Reference
Menus
Add phonebook application (V2R1)
Add call log application (V2R1)
5-8
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Technical Reference
Menus
Add help application (V2R1)
Bluetooth
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Technical Reference
Menus
IP configuration (up to V2R0)
IP configuration (V2R1)
5-10
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Technical Reference
Menus
QoS
Port configuration
LLDP-MED operation
System Identity
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Technical Reference
Menus
System Identity (V2)
SIP interface
Registration
5-12
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Technical Reference
Menus
SNMP
Configuration (V1R5)
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Technical Reference
Menus
Configuration (V2)
Program keys
5-14
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Technical Reference
Menus
Key Module 1
Key Module 2
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Technical Reference
Menus
Fixed Keys (V2R0)
Fixed Keys (V2R1)
Keyset operation (V1R5)
5-16
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Technical Reference
Menus
Keyset operation (V2)
Services
Security
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Technical Reference
Menus
Defaults
Phone application
Hold music
5-18
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Technical Reference
Menus
Picture Clip
LDAP
Logo
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Technical Reference
Menus
Screensaver
Ringer file
Dongle key
5-20
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Technical Reference
Menus
Directory settings (OpenStage 60/80)
Directory settings (V2)
Messages Settings
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Technical Reference
Menus
Canonical dial settings
Canonical dial lookup
Canonical dial
Energy saving
5-22
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Technical Reference
Menus
Date and time
Codec preferences
Audio settings
General information
Change Admin password
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Technical Reference
Menus
Change User password
Ringer Setting
5-24
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Technical Reference
Menus
LLDP-MED TLVs
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Technical Reference
Menus
Fault trace configuration
5-26
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Technical Reference
Menus
Fault trace configuration (V2)
Bluetooth handsfree profile
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Technical Reference
Menus
Bluetooth headset profile
Call connection
Call log problems
DAS connection
5-28
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Technical Reference
Menus
Help application problems
Key input problems
LAN connectivity problems
Messaging application problems
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Technical Reference
Menus
Mobility problems
Phone administration problems
Phonebook (LDAP) problems
Phonebook (local) problems
5-30
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Technical Reference
Menus
Server based application problems
Sidecar problems
Speech problems
Tone problems
USB backup/restore
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Technical Reference
Menus
Voice recognition problems
Web based management
Web based management (V2)
5-32
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Technical Reference
Menus
802.1x problems
Clear all profiles
Bluetooth Advanced Traces (V2)
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Technical Reference
Menus
Generation
5-34
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Technical Reference
Menus
View Session Data
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Technical Reference
Menus
IP tests
Memory information
5-36
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Technical Reference
Menus
Memory information (V2)
Core dump
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Technical Reference
Menus
Core dump (V2R1)
Remote trace (V1R5)
Remote trace (V2)
Restart phone
Factory reset
HPT interface
5-38
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Technical Reference
Menus
Secure Shell (V2)
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Technical Reference
Menus
5.1.2
Local Phone Menu
Menu
|--- Administration
| |--- Applications1
| | |--- CPP
| | |--- Java
| | |--- XML
| |
|--- Add application
| |
| |--- Display name
| |
| |--- Application name
| |
| |--- Server address
| |
| |--- Server port
| |
| |--- Protocol
| |
| |--- Program name
| |
| |--- Auto start2
| |
| |--- Use proxy
| |
| |--- XML trace enabled
| |
| |--- Debug program name
| |
| |--- Number of tabs
| |
| |--- All tabs start2
| |
| |--- Tab 1 display name
| |
| |--- Tab 1 application name
| |
| |--- Tab 2 display name
| |
| |--- Tab 2 application name
| |
| |--- Tab 3 display name
| |
| |--- Tab 3 application name
| |
| |--- Restart after change
| |
|--- Add Xpressions
| |
| |--- Display name
| |
| |--- Application name
| |
| |--- Server address
| |
| |--- Server port
| |
| |--- Protocol
| |
| |--- Program name
| |
| |--- Auto start2
| |
| |--- Use proxy
| |
| |--- XML trace enabled
| |
| |--- Debug program name
| |
| |--- Number of tabs
| |
| |--- All tabs start2
| |
| |--- Tab 1 display name
| |
| |--- Tab 1 application name
| |
| |--- Tab 2 display name
| |
| |--- Tab 2 application name
| |
| |--- Tab 3 display name
| |
| |--- Tab 3 application name
| |
| |--- Restart after change
| |
|--- Add phonebook
| |
| |--- Display name
5-40
Further information ...
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
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Technical Reference
Menus
Menu
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |--- Application name
| |--- Server address
| |--- Server port
| |--- Protocol
| |--- Program name
| |--- Auto start2
| |--- Use proxy
| |--- XML trace enabled
| |--- Debug program name
| |--- Number of tabs
| |--- All tabs start2
| |--- Tab 1 display name
| |--- Tab 1 application name
| |--- Tab 2 display name
| |--- Tab 2 application name
| |--- Tab 3 display name
| |--- Tab 3 application name
| |--- Restart after change
|--- A Add application2
| |--- Display name
| |--- Application name
| |--- Server address
| |--- Server port
| |--- Protocol
| |--- Program name
| |--- Auto start2
| |--- Use proxy
| |--- XML trace enabled
| |--- Debug program name
| |--- Number of tabs
| |--- All tabs start2
| |--- Tab 1 display name
| |--- Tab 1 application name
| |--- Tab 2 display name
| |--- Tab 2 application name
| |--- Tab 3 display name
| |--- Tab 3 application name
| |--- Restart after change
|--- F Add application2
| |--- Display name
| |--- Application name
| |--- Server address
| |--- Server port
| |--- Protocol
| |--- Program name
| |--- Auto start2
| |--- Use proxy
| |--- XML trace enabled
| |--- Debug program name
| |--- Number of tabs
| |--- All tabs start2
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Further information ...
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
5-41
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Technical Reference
Menus
Menu
| |
| |--- Tab 1 display name
| |
| |--- Tab 1 application name
| |
| |--- Tab 2 display name
| |
| |--- Tab 2 application name
| |
| |--- Tab 3 display name
| |
| |--- Tab 3 application name
| |
| |--- Restart after change
|--- ? Add application2
| |
| |
|--- Display name
| |
|--- Application name
| |
|--- Server address
| |
|--- Server port
| |
|--- Protocol
| |
|--- Program name
| |
|--- Auto start2
| |
|--- Use proxy
| |
|--- XML trace enabled
| |
|--- Debug program name
| |
|--- Number of tabs
| |
|--- All tabs start2
| |
|--- Tab 1 display name
| |
|--- Tab 1 application name
| |
|--- Tab 2 display name
| |
|--- Tab 2 application name
| |
|--- Tab 3 display name
| |
|--- Tab 3 application name
|--- Restart after change
| |
| |--- Network
| | |--- IP configuration
| | | |--- Discovery mode
| | | |--- Use LLDP-Med
| | | |--- Use DHCP
| | | |--- DHCP reuse
| | | |--- IP address
| | | |--- Subnet mask
| | | |--- Route (default)
| | | |--- DNS domain
| | | |--- Primary DNS
| | | |--- Secondary DNS
| | | |--- Route 1 IP
| | | |--- Route 1 gateway
| | | |--- Route 1 mask
| | | |--- Route 2 IP
| | | |--- Route 2 gateway
| | | |--- Route 2 mask
| | | |--- VLAN discovery
| | | |--- VLAN ID
| | | |--- HTTP proxy1
| | |--- QoS
| | | |--- Service
| | | | |--- Layer 2
5-42
Further information ...
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.14.1
-> Section 3.2.2
-> Section 3.2.2
-> Section 3.2.2
-> Section 2.3.4
-> Section 3.3.3
-> Section 3.3.3
-> Section 3.3.4
-> Section 3.3.6.1
-> Section 3.3.6.2
-> Section 3.3.6.2
-> Section 3.3.6
-> Section 3.3.6
-> Section 3.3.6
-> Section 3.3.6
-> Section 3.3.6
-> Section 3.3.6
-> Section 3.2.2.1
-> Section 3.2.2.3
-> Section 3.14.1.2
-> Section 3.3.1.1
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Technical Reference
Menus
Menu
| | | | |--- Layer 2 voice
| | | | |--- Layer 2 signalling
| | | | |--- Layer 2 default
| | | | |--- Layer 3
| | | | |--- Layer 3 voice
| | | | |--- Layer 3 signalling
| | | |--- Reports
| | |
|--- Generation
| | |
| |--- Mode
| | |
| |--- Report interval
| | |
| |--- Observe interval
| | |
| |--- Minimum session length
| | |
|--- Send now
|--- Thresholds
| | |
| | |
|--- Maximum jitter
| | |
|--- Round-trip delay
| | |
|--- Non-compressing:
| | |
|--- ...Lost packets (K)
| | |
|--- ...Lost consecutive
| | |
|--- ...Good consecutive
| | |
|--- Compressing:
| | |
|--- ...Lost packets (K)
| | |
|--- ...Lost consecutive
|--- ...Good consecutive
| | |
| | |--- Port configuration
| | | |--- SIP server
| | | |--- SIP registrar
| | | |--- SIP gateway
| | | |--- SIP local
| | | |--- Backup proxy
| | | |--- RTP base
| | | |--- LDAP server port1
| | | |--- LAN port type
| | | |--- PC port status
| | | |--- PC port type
| | | |--- PC port autoMDIX
| | | |--- HTTP proxy
| | |--- LLDP-MED operation
| |
|--- Extended Power
| |
|--- Network policy (voice)
| |
|--- LLDEP-MED cap’s
| |
|--- MAC_Phy config
| |
|--- System cap’s
|
| |
--- TTL
| |--- System
| | |--- Identity
| | | |--- Terminal number
| | | |--- Terminal name
| | | |--- Display identity
| | | |--- Enable ID
| | | |--- Web name3
A31003-S2000-M102-6-76A9, 26/08/2010
Asterisk - OpenStage Family, Administration Manual
Further information ...
-> Section 3.3.1.1
-> Section 3.3.1.1
-> Section 3.3.1.1
-> Section 3.3.1.2
-> Section 3.3.1.2
-> Section 3.3.1.2
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9.1
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.21.9
-> Section 3.4.5.2
-> Section 3.4.5.2
-> Section 3.4.5.2
-> Section 3.4.5.2
-> Section 3.4.9.5
-> Section 3.13.1
-> Section 3.12.1
-> Section 3.2.1
-> Section 3.2.1
-> Section 3.2.1
-> Section 3.2.1
-> Section 3.14.1.2
-> Section 3.21.3
-> Section 3.21.3
-> Section 3.21.3
-> Section 3.21.3
-> Section 3.21.3
-> Section 3.2.3
-> Section 3.4.1.1
-> Section 3.4.1.1
-> Section 3.4.1.2
-> Section 3.4.1.2
5-43
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Technical Reference
Menus
Menu
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5-44
| |--- DDNS hostname3
|--- SIP Interface
| |--- Outbound proxy
| |--- Default OBP domain
| |--- SIP transport
| |--- Call trans (ms)
| |--- NonCall trans (ms)
| |--- Registration backoff
| |--- Response timer (ms)
| |--- Connectivity timer (ms)
|--- Registration
| |--- SIP addresses
| | |--- SIP server
| | |--- SIP registrar
| | |--- SIP gateway
| |--- SIP session
| | |--- Session timer
| | |--- Session duration (s)
| | |--- Registration timer (s)
| | |--- Server type
| | |--- Realm
| | |--- User ID
| | |--- Password
| |--- SIP survivability
|
|--- Backup registration flag
|
|--- Backup proxy address
|
|--- Backup registration timer (s)
|
|--- Backup transport
|--- OBP flag
|
|--- SNMP
| |--- Queries allowed
| |--- Query password
| |--- Trap sending enabled
| |--- Trap destination
| |--- Trap destination port
| |--- Trap community
| |--- Diagnostic sending enabled
| |--- Diagnostic destination
| |--- Diagnostic destination port
| |--- Diagnostic community
| |--- QoS traps to QCU
| |--- QCU address
| |--- QCU port
| |--- QCU community
| |--- QoS to generic destination
|
--- Features
|--- Configuration
| |--- General
| | |--- Emergency number
| | |--- Voicemail number
| | |--- Allow refuse
Further information ...
-> Section 3.4.7.1
-> Section 3.4.7.1
-> Section 3.4.7.2
-> Section 3.4.9.2
-> Section 3.4.9.3
-> Section 3.4.9.4
-> Section 3.4.9.2
-> Section 3.4.9.1
-> Section 3.4.5.1
-> Section 3.4.5.1
-> Section 3.4.5.1
-> Section 3.4.8
-> Section 3.4.8
-> Section 3.4.6
-> Section 3.4.6
-> Section 3.4.6
-> Section 3.4.6
-> Section 3.4.6
-> Section 3.4.9.5
-> Section 3.4.9.5
-> Section 3.4.9.5
-> Section 3.4.9.5
-> Section 3.4.9.5
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.3.8
-> Section 3.4.2
-> Section 3.4.2
-> Section 3.5.1
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Asterisk - OpenStage Family, Administration Manual
referenz.fm
Technical Reference
Menus
Menu
| |
| | |--- Hot/warm phone3
| |
| | |--- Hot/warm destination3
| |
| | |--- Initial digit timer
| |
| | |--- Allow uaCSTA
| |
| | |--- Server features
| |
| | |--- Transfer on hangup
| |
| | |--- Not used timeout
| |
| | |--- DSS Pickup timer
| |
| | |--- Bridging enabled
| |
| | |--- Dial plan3
| |
| | |--- FPK prog. timer
| |
| |--- Audio
| |
| | |--- BLF alerting
| |
| |--- Bluetooth1
| |
|
|--- Local device address
|--- Enable
| |
|
|
| |
--- Addressing
| |
|--- MWI server URI
|--- BLF pickup code
| |
| |--- File Transfer
| | |--- Defaults
| | | |--- Download method
| | | |--- FTP Server
| | | |--- FTP Port
| | | |--- FTP Account
| | | |--- FTP Username
| | | |--- FTP Password
| | | |--- FTP path
| | | |--- HTTPS base URL
| | |--- Phone app
| | | |--- Use default
| | | |--- Download method
| | | |--- FTP Server
| | | |--- FTP Port
| | | |--- FTP Account
| | | |--- FTP Username
| | | |--- FTP Password
| | | |--- FTP path
| | | |--- HTTPS base URL
| | | |--- Filename
| | |--- Hold Music
| | | |--- FTP Use default
| | | |--- FTP Download method
| | | |--- FTP Server
| | | |--- FTP Port
| | | |--- FTP Account
| | | |--- FTP Username
| | | |--- FTP Password
| | | |--- FTP path
| | | |--- HTTPS base URL
| | | |--- Filename
A31003-S2000-M102-6-76A9, 26/08/2010
Asterisk - OpenStage Family, Administration Manual
Further information ...
-> Section 3.5.2
-> Section 3.5.2
-> Section 3.5.3
-> Section 3.5.8
-> Section 3.5.7
-> Section 3.5.4.2
-> Section 3.5.9
-> Section 3.9.3
-> Section 3.6
-> Section 3.22
-> Section 3.22
-> Section 3.5.5
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.2
-> Section 3.11.3
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.3.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
-> Section 3.11.4.1
5-45
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Technical Reference
Menus
Menu
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| |
5-46
|--- Ringer
| |--- Use default
| |--- Download method
| |--- FTP Server
| |--- FTP Port
| |--- FTP Account
| |--- FTP Username
| |--- FTP Password
| |--- FTP path
| |--- HTTPS base URL
| |--- Filename
|--- Picture clip1
| |--- Use default
| |--- Download method
| |--- FTP Server
| |--- FTP Port
| |--- FTP Account
| |--- FTP Username
| |--- FTP Password
| |--- FTP path
| |--- HTTPS base URL
| |--- Filename
|--- LDAP1
| |--- Use default
| |--- Download method
| |--- FTP Server
| |--- FTP Port
| |--- FTP Account
| |--- FTP Username
| |--- FTP Password
| |--- FTP path
| |--- HTTPS base URL
| |--- Filename
|--- Logo4
| |--- Use default
| |--- Download method
| |--- FTP Server
| |--- FTP Port
| |--- FTP Account
| |--- FTP Username
| |--- FTP Password
| |--- FTP path
| |--- HTTPS base URL
| |--- Filename
|--- Screensaver1
| |--- Use default
| |--- Download method
| |--- FTP Server
| |--- FTP Port
| |--- FTP Account
| |--- FTP Username
Further information ...
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.5.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.6.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.7.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
A31003-S2000-M102-6-76A9, 26/08/2010
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Technical Reference
Menus
Menu
| | | |--- FTP Password
| | | |--- FTP path
| | | |--- HTTPS base URL
| | | |--- Filename
| | |--- Java midlets1
| |
|--- Use default
| |
|--- Download method
| |
|--- FTP Server
| |
|--- FTP Port
| |
|--- FTP Account
| |
|--- FTP Username
| |
|--- FTP Password
| |
|--- FTP path
| |
|--- HTTPS base URL
|--- Filename
| |
| |--- Local Functions
| | |--- Directory Settings / LDAP1
| | | |--- Server address
| | | |--- Server port
| | | |--- Timeout (sec) for Search Trigger
| | | |--- Authenticate
| | | |--- User name
| | | |--- Password
| | |--- Locality
| | | |--- Canonical settings
| | | | |--- Local country code
| | | | |--- National prefix digit
| | | | |--- Local national code
| | | | |--- Minimum local number length
| | | | |--- Local enterprise node
| | | | |--- PSTN access code
| | | | |--- International access code
| | | | |--- Operator code
| | | | |--- Emergency number
| | | | |--- Initial digits
| | | |--- Canonical lookup
| | | | |--- Local code 1
| | | | |--- International code 1
| | | | |--- Local code 2
| | | | |--- International code 2
| | | | |--- Local code 3
| | | | |--- International code 3
| | | | |--- Local code 4
| | | | |--- International code 4
| | | | |--- Local code 5
| | | | |--- International code 5
| | | |--- Canonical dial
| | |
|--- Internal numbers
| | |
|--- External numbers
| | |
|--- External access code
|
| | |
--- International access code
A31003-S2000-M102-6-76A9, 26/08/2010
Asterisk - OpenStage Family, Administration Manual
Further information ...
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.11.8.1
-> Section 3.12.1
-> Section 3.12.1
-> Section 3.12.1
-> Section 3.12.1
-> Section 3.12.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.2
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
-> Section 3.9.1
5-47
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Technical Reference
Menus
Menu
| | |--- Energy saving4
| | | |--- Backlight timeout
| | |--- Messages settings
| |
|--- New items
| |
|--- Alternative Label
| |
|--- New urgent items
| |
|--- Alternative label
| |
|--- Old items
| |
|--- Alternative label
| |
|--- Old urgent items
|--- Alternative label
| |
| |--- Date and Time
| | |--- Time source
| | | |--- SNTP IP address
| | | |--- Timezone offset
| | |--- Daylight saving
| | | |--- Daylight saving
| | | |--- Difference (mins)
| | | |--- Auto DST
| | | |--- DST zone
| |--- Speech
| | |--- Codec Preferences
| | | |--- Silence suppression
| | | |--- Packet size
| | | |--- G.711
| | | |--- G.729
| | | |--- G.722
| | |--- Audio Settings
| |
|--- Disable microphone
|--- Disable loudspeech
| |
| |--- General Information
| | |--- MAC address
| | |--- Software version
| | |--- Last restart
| |--- Licence information
| |--- Password
| | |--- Admin
| | |--- Confirm admin
| | |--- User
| | |--- Confirm user
| |--- Ringer setting
| | |--- <1 .... 15>
| |
|--- Name
| |
|--- Ringer sound
| |
|--- Pattern melody
| |
|--- Pattern sequence
| |
|--- Duration
|
| |
--- Audible
|
|
--- Maintenance
|
|--- Factory reset
|
|--- Disable HPT
5-48
Further information ...
-> Section 3.4.3
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.5.6
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.4.4.1
-> Section 3.13.2
-> Section 3.13.2
-> Section 3.13.2
-> Section 3.13.2
-> Section 3.13.2
-> Section 3.13.3
-> Section 3.13.3
-> Section 3.21.1
-> Section 3.21.1
-> Section 3.21.1
-> Section 3.20
-> Section 3.15
-> Section 3.15
-> Section 3.15
-> Section 3.15
-> Section 3.10
-> Section 3.10
-> Section 3.10
-> Section 3.10
-> Section 3.10
-> Section 3.10
-> Section 3.18
-> Section 3.21.12
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Technical Reference
Menus
Menu
|
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|
1
2
3
4
|--- Remote trace
| |--- Remote trace status
| |--- User notification
| |--- Remote ip
| |--- Remote port
|--- Memory monitor
|--- Disable reboot
|--- High treshold
|--- Low treshold
|--- Working Hour Start
|--- Working Hour End
Further information ...
-> Section 3.21.11
-> Section 3.21.11
-> Section 3.21.11
-> Section 3.21.11
-> Section 3.21.5
-> Section 3.21.5
-> Section 3.21.5
-> Section 3.21.5
-> Section 3.21.5
OpenStage 60/80 only.
V2R1 onwards only.
V2 only.
OpenStage 40/60/80 only.
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Technical Reference
Troubleshooting: Error Codes
5.2
Troubleshooting: Error Codes
For a set of error cases, specific error codes are defined. These error codes are shown in
brackets on the display, following a general error note. Example: „No Telephony possible
(LP1)“.
Problem
Description
Error code
Network Problem
No network connection
LI1
Not Initialised
Waiting for data
I1
Unable to use LAN
802.1x error
LX1
Unable to use LAN
Physical connection missing
LP1
Unable to Register
Server timeout
RT2
Unable to Register
Server failed
RF2
Unable to Register
Authentication failed
RA2
Unable to Register
No number configured
RN2
Unable to Register
No server configured
RS2
Unable to Register
No registrar configured
RG2
Unable to Register
No DNS domain configured
RD2
Unable to Register
Rejected by server
RR2
Unable to Register
No phone IP address set
RI2
Survivability
Backup route active
B8
Survivability
Backup not configured
RS8
Survivability
Backup timeout
RT8
Survivability
Backup authentication failed
RA8
5-50
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Glossary
Glossary
X
A
Address of Record (AoR)
A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The
format is similar to an E-mail address: "username@hostname". (for a definition, see RFC
3261)
ADPCM
Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio
signals which are to be transmitted by a low bandwidth. As opposed to regular ->PCM, a
sample is coded as the difference between its predicted value and its real value. As this
difference is usually smaller than the real, absolute value itself, a lesser number of bits can
be used to encode it.
C
CSTA
Computer Supported Telecommunications Applications. An abstraction layer for telecommunications applications allowing for the interaction of ->CTI computer applications with
telephony devices and networks.
CTI
Computer Telephony Integration. This term denotes the interaction of computer applications with telephony devices and networks.
D
DFT
Digital Feature Telephone. A phone with no line keys.
DHCP
Dynamic Host Configuration Protocol. Allows for the automatic configuration of network
endpoints, like IP Phones and IP Clients.
DiffServ
Differentiated Services. Specifies a layer 3 mechanism for classifying and managing network traffic and providing quality of service (->QoS) guarantees on ->IP networks. DiffServ
can be used to provide low-latency, guaranteed service for e. g. voice or video communication.
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Glossary
Nur für den internen Gebrauch
DNS
Domain Name System. Performs the translation of network domain names and computer
hostnames to ->IP addresses.
DTMF
Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail
facility. The signals can be transmitted either in-band, i. e. within the speech band, or outband, i. e. in a separate signaling channel.
E
EAP
Extensible Authentication Protocol. An authentication framework that is frequently used in
WLAN networks. It is defined in RFC 3748.
F
FTP
File Transfer Protocol. Used for transferring files in networks, e. g., to update telephone
software.
G
G.711
ITU-T standard for audio encoding, used in ISDN and ->VoIP. It requires a 64 kBit/s bandwidth.
G.722
ITU-T standard for audio encoding using split band ->ADPCM. The audio bandwidth is 7
kHz at a sampling rate of 16 kHz. There are several transfer rates ranging from 32 to 64
kBit/s, which correspond to different compression degrees. The voice quality is very good.
G.729
ITU-T standard for audio encoding with low bandwidth requirements, mostly used in VoIP.
The standard bitrate is 8 kBit/s. Music or tones such as ->DTMF or fax tones cannot be
transported reliably with this codec.
Gateway
Mediation components between two different network types, e. g., ->IP network and ISDN
network.
GUI
Graphical User Interface.
X-2
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Glossary
H
HTTP
Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks.
I
IP
Internet Protocol. A data-oriented network layer protocol used for transferring data across
a packet-switched internetwork. Within this network layer, reliability is not guaranteed.
IP address
The unique address of a terminal device in the network. It consists of four number blocks
of 0 to 255 each, separated by a point.
J
Jitter
Latency fluctuations in the data transmission resulting in distorted sound.
L
LAN
Local Area Network. A computer network covering a local area, like an office, or group of
buildings.
Layer 2
2nd layer (Data Link Layer) of the 7-layer OSI model for describing data transmission interfaces.
Layer 3
3rd layer (Network Layer) of the 7-layer OSI model for describing the data transmission interfaces.
LCD
Liquid Crystal Display. Display of numbers, text or graphics with the help of liquid crystal
technology.
LDAP
Lightweight Directory Access Protocol. Simplified protocol for accessing standardized directory systems, e.g., a company telephone directory.
LED
Light Emitting Diode. Cold light illumination in different colours at low power consumption.
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Glossary
Nur für den internen Gebrauch
LLDP
Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the discovery of elements on a data network and how they are connected to each other.
M
MAC Address
Media Access Control address. Unique 48-bit identifier attached to network adapters.
MDI-X
Media Dependent Interface crossover (X). The send and receive pins are inverted. This
MDI allows the connection of two endpoints without using a crossover cable. When Auto
MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, depending on the connected device.
MIB
Management Information Base. A type of database used to manage the devices in a communications network.
MWI
Message Waiting Indicator. A signal, typically a LED, to notify the user that new mailbox
messages have arrived.
P
PBX
Private Branch Exchange. Private telephone system that connects the internal devices to
each other and to the ISDN network.
PCM
Pulse Code Modulation. A digital representation of an analog signal, e. g. audio data,
which consists of quantized samples taken in regular time intervals.
PING
Packet Internet Gro(u)per. A program to test whether a connection can be made to a defined IP target. Data is sent to the target and returned from there during the test.
PoE
Power over Ethernet. The IEEE 802.3af standard specifies how to supply power to compliant devices over Ethernet cabling (10/100Base-T).
Port
Ports are used in ->IP networks to permit several communication connections simultaneously. Different services often have different port numbers.
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Glossary
PSTN
Public Switched Telephone Network. The network of the world's public circuit-switched
telephone networks.
Q
QoS
Quality of Service. The term refers to control mechanisms that can provide different priority to
different users or data flows, or guarantee a certain level of performance to a data flow in
accordance with requests from the application program. The OpenStage phone allows for the
setting of QoS parameters on layer 2 and layer 3 (DiffServ).
QDC
QoS Data Collection. A HiPath IP service that is used to collect data from HiPath products
in order to analyze their voice and network quality.
QCU
Quality of Service Data Collection Unit. A service tool that collects QoS report data from
IP endpoints.
QoS
Quality of Service. Provides different priority to different users or data flows, or guarantee
a certain level of performance to a data flow.
R
RAM
Random Access Memory. Memory with read / write access.
ROM
Read Only Memory. Memory with read only access.
RTCP
Realtime Transport Control Protocol. Controls the ->RTP stream and provides information
about the status of the transmission, like QoS parameters.
RTP
Realtime Transport Protocol. This application layer protocol has been designed for audio
and video communication. Typically, the underlying protocol is ->UDP.
S
SDP
Session Description Protocol. Describes and initiates multimedia sessions, like web conferences. The informations provided by SDP can be processed by ->SIP.
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SIP
Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used
e. g. for ->VoIP calls.
SNMP
Simple Network Management Protocol. Used for monitoring, controlling, and administration of network and network devices.
SNTP
Simple Network Time Protocol. Used to synchronize the time of a terminal device with a
timeserver.
Subnet Mask
To discern the network part from the host part of an ->IP address, a device performs an
AND operation on the IP address and the network mask. The network classes A, B, and C
each have a subnet mask that demasks the relevant bits: 255.0.0.0 for Class A,
255.255.0.0 for Class B and 255.255.255.0 for Class C. In a Class C network, for instance,
254 IP addresses are available.
Switch
Network device that connects multiple network segments and terminal devices. The forwarding of data packets is based on ->MAC Addresses: data targeted to a specific device
is directed to the switch port that device is attached to.
T
TCP
Transfer Control Protocol. The protocol belongs to the transport layer and establishes a
connection between two entities on the application layer. It guarantees reliable and in-order
delivery of data from sender to receiver, as opposed to ->UDP.
TLS
Transport Layer Security. Ensures privacy between communicating applications. Typically,
the server is authenticated, but mutual authentication is also possible.
U
UDP
User Datagram Protocol. A minimal message-oriented transport layer protocol used especially in streaming media applications such as ->VoIP. Reliability and order of packet delivery are not guaranteed, as opposed to ->TCP, but ->UDP is faster and more efficient.
URI
Uniform Resource Identifier. A compact string of characters used to identify or name a resource.
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Glossary
URL
Uniform Resource Locator. A special type of ->URI which provides means of acting upon
or obtaining a representation of the resource by describing its primary access mechanism
or network location.
V
VLAN
Virtual Local Area Network. A method of creating several independent logical networks
within a physical network. For example, an existing network can be separated into a data
and a voice VLAN.
VoIP
Voice over IP. A term for the protocols and technologies enabling the routing of voice conversations over the internet or through any other ->IP-based network
W
WAP
Wireless Application Protocol. A collection of protocols and technologies aiming at enabling access to internet applications for wireless devices. WAP can also be used by the
OpenStage phone.
WBM
Web Based Management. A web interface which enables configuration of the device using
a standard web browser.
WML
Wireless Markup Language. An XML-based markup language which supports text,
graphics, hyperlinks and forms on a ->WAP-browser.
WSP
Wireless Session Protocol. The protocol is a part of the ->WAP specification. Its task is to
establish a session between the terminal device and the WAP gateway.
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Index
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Index
Z
A
I
Address of Record (AoR) 6-1
Administration Menu (Local Menu) 3-1, 3-2
Audio Keys 1-4, 1-5, 1-6, 1-7
Initial Digits 3-93
Internal Numbers 3-93
International Code (Local Country Code) 392
International Gateway Code 3-94
International Prefix (International Access Code) 3-92
IP
Address 2-9
IP 6-3
Specific Routing 3-21
B
Bluetooth 3-186
C
Call Transfer 3-57
Canonical Dial Lookup 3-96
Canonical Dialing 3-92
CSTA 3-64, 6-1
CTI 6-1
D
Date and Time (SNTP) 2-10, 3-35
Daylight Saving 3-35
Default Route 3-20
DFT (Digital Feature Telephone) 6-1
DHCP 3-16, 6-1
Diffserv 3-14
DLS (Deployment Service) 3-25, 6-2
DNS 3-22, 6-2
DNS Domain Name 3-22
DST Zone (Daylight Saving Time Zone) 3-35
E
Emergency Number 3-33, 3-92
External Access Code 3-93
External Numbers 3-93
F
FTP Settings 3-102
Function Keys 1-4, 1-6, 1-7
G
K
Keypad 1-4, 1-5, 1-6
L
LAN 6-3
LAN Port 3-5
LDAP 6-3
LDAP Template (Download) 3-113
Local Area Code (Local National Code) 3-92
Local Country Code (International Code) 392
Local Enterprise Number 3-92
Local National Code (Local Area Code) 3-92
Logo (Create) 4-5
Logo (Download) 3-116
M
MAC Address 6-4
MDI-X 3-5, 6-4
MIB 6-4
Music on Hold (Download) 3-107
MWI 3-59
MWI (Message Waiting Indicator) 6-4
Graphics Display 1-4, 1-5
N
H
National Prefix (Trunk Prefix) 3-92
Handset 1-4, 1-5, 1-6, 1-7
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O
V
Operator Code 3-92
Outbound Proxy 3-43
VLAN 2-11, 3-7
Voice Mail Number 3-33
P
W
Password, change 3-145
Password, enter 3-1
PBX 6-4
Phone Software (Download) 3-104
Picture Clips (Download) 3-110
PoE (Power over Ethernet) 2-5, 6-4
PSTN 6-5
PSTN Aaccess Code 3-92
WBM (Web Based Management) 1-8, 2-7, 67
Q
QCU 3-28
QoS 3-13
R
RTP 6-5
S
Screensaver (Download) 3-119
SIP
Registration 3-40
Server Addresses 3-38
Server Ports 3-39
Session Timer 3-45
Transport Protocol 3-44
SNMP 3-27, 6-6
Subnet Mask 2-9
T
TCP 6-6
Terminal Number 2-9, 3-31
Timeout (Not used) 3-65
Timezone Offset 2-10, 3-35
TLS 6-6
TouchGuide 1-4, 1-6, 1-7
TouchSlider 1-4
Trunk Prefix (National Prefix) 3-92
U
uaCSTA 3-64
UDP 6-6
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