COMPRO TN2200 Installation guide

Mini Dome Network Camera
Quick Installation Guide
Before attempting to set up or operate this camera,
please read this installation guide and retain it for
future reference.
Model No.
TN2200
QR-code for camera installation
in the C4Home app.
V1-130906
P/N: 3GA0310904
Copyright
© 2013 Compro Technology, Inc. All rights reserved.
Trademark
Compro, and the Compro logo are trademarks of Compro Technology, Inc. C4Home
and C4Home logo are registered trademarks of AVSecur Technology, Inc. Microsoft,
Windows Vista, Windows and the Windows logo are trademarks of the Microsoft group
of companies. SD, SDHC and microSDHC Logos are trademarks of SD-3C, LLC. Apple,
Apple Logo, Mac, Mac OS, iPad, iPhone are trademarks of Apple Inc., registered in the
U.S. and other countries. Android is a registered trademark of Google, Inc. Other names
and marks are trademarks of their respective owners.
Restriction
No part of this document may be copied or reproduced in any form or by any means
without the prior written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and
disclaims any implied warranties of merchantability, quality, or fitness for any particular purpose. The information in this document is subject to change without notice.
COMPRO reserves the right to make revisions to this publication without obligation to
notify any person or entity of any such changes.
Compro Technology Inc.
www.comprosecurity.com
Tel. +886 2 2918 0169, Fax +886 2 2915 2389
3F, No.12, Alley 6, Lane 45, Pao Shin Road, Hsintien District, New Taipei City 231, Taiwan
Support e-mail: support@comprousa.com
Contents - Table of Contents
Compro TN2200 - Quick Installation Guide
Important Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wall / Ceiling Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install C4Home App and Add Camera. . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adjust the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Change SD Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Instant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Reset to the Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
TN2200 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Technical Support Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Contact Compro Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Contents
1
Compro TN2200 - Quick Installation Guide
Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved
by the party responsible for compliance could void the user's authority to operate this
equipment.
Safety Rules
•
•
•
•
•
•
•
•
2
The camera ought to be installed by a qualified technician.
Place the camera on a steady surface whenever possible.
Do not drop the camera body to the ground; it may cause the damage to main parts.
Do not shake, move or disturb the camera when it is in operation, as such actions may
result in the malfunction of the device.
Power off the camera as soon as it is found smoking or smelt unusual.
Please do not place the camera around the heat sources, such as television or microwave oven.
Please do not remodel the camera; it may cause damage or fire.
Please do not attempt to repair the camera on your own; contact Compro or your local distributor for repair service.
Important Notices
The following is a list of items included in the package. Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your local
distributor.
Qty
Item
Description
1
Network camera
Compro TN2200 network camera
1
Wall mount base
For mounting the camera on the wall
4
Self-tapping screw
For fastening the wall mount base to the wall,
or for ceiling mouting the camera without using
wall mount base
4
Screw anchor
For fastening wall mount base in concrete
2
Screw for wall mount For fastening the camera to the wall mount
base
base; must be used with rubber o-ring
2
Rubber O-ring
Prevents water from entering the casing
1
Hex key
For removing the camera's top cover
1
User's guide
Providing instructions on installation
1
Installation CD
Install IP camera via PC (Manual included)
Product Overview
3
Compro TN2200 - Quick Installation Guide
Product Overview
Package contents
Compro TN2200 - Quick Installation Guide
Hardware Overview
Camera Layout
4
Product Overview
Name
Compro TN2200 - Quick Installation Guide
No.
Description
1
Ethernet port
For connection to the network
2
Socket head screw (4 To remove the top cover, unscrew the 4 socket head
in total )
screws with the supplied L-shaped wrench
3
Microphone pinhole
4
Screw holes for wall For installing the wall mount base; for ceiling mouting
mount base/ceiling the camera without the use of wall mount base
mounting
5
microSD card slot
Push the memory card in order to release it
6
Composite video jack
For connecting to a standad TV and helping you adjust
camera during installation
7
Lens
Fixed iris, F 2.0, f 1.96mm
8
Reset button
Press and hold the button to reset the camera back to
factory defaults
9
Tilt adjustment screw
2 tilt adjustment screws hold the tilting position of the
camera
10
Pan adjustment
screw
For holding the panning position of the camera
For receiving ambient sound
Product Overview
5
Compro TN2200 - Quick Installation Guide
Installation
Wall / Ceiling Mount
The camera can be mounted on a wall
or ceiling
with or without the supplied wall
Composite
Video Output
Reset Button
mount base installed. The wall mount base is generally used for wall mount applications
when the camera's cable is not run through the mounting surface.
Wall Mount Base
microSD card slot
If you want to feed the camera's cable through a dropped ceiling, you can drill a cable
hole on the mounting surface and then mount the camera without using the wall
mount base. The following sections explain 2 different mounting options.
Using Wall Mount Base
1. Use the supplied hex key to unscrew the top cover from the camera.
2. Stick the supplied drill template A to the wall (or place the wall mount base
against the wall to mark the screw hole locations). Then drill 4 mounting holes on
the wall.
6
Installation
Compro TN2200 - Quick Installation Guide
3. Then, if you're mounting on a concrete wall, insert a screw anchor into each of
the mounting holes. After that, secure the wall mount base to the wall with the
supplied self-tapping screws.
4. Fasten the camera to the wall mount base on the wall. Make sure you use a supRubber O-ring
plied rubber O-ring in between the screws and the screw holes (as circled) to
avoid moisture entering the casing. Finally, re-attach the camera’s top cover and
secure the screws tightly with the supplied hex key.
Rubber O-ring
Installation
7
Compro TN2200 - Quick Installation Guide
Rubber O-ring
Rubber O-ring
Note: Should you ever need to detach the mounted camera from the wall in the future,
simply twist the camera in counter-clockwise direction and then pull it off the wall.
8
Installation
Compro TN2200 - Quick Installation Guide
Without Using Wall Mount Base
1. Use the supplied hex key to remove the top cover.
2. Drill 2 mounting holes on the mounting surface. The 2 screw holes should be
spaced exactly 80 mm (3.15 inch) apart to correspond to the position of mounting holes on the camera. (Or use the supplied drill template B to drill the mounting holes.) Then drill a cable hole if you need to run the cable through the mounting surface.
80 mm
Cable Hole
3. Fix the camera to the mounting surface with the supplied self-tapping screws.
Make sure you use a supplied rubber O-ring in between the screws and the screw
holes (as circled) to avoid moisture entering the casing. Feed the camera’s cable
through the cable hole. Lastly, re-attach the camera’s top cover and secure the
screws tightly with the supplied hex key.
Rubber O-ring
Installation
Rubber O-ring
9
Compro TN2200 - Quick Installation Guide
Rubber O-ring
Connect the Cables
This camera can only be powered using PoE (Power-over-Ethernet), which allows electrical power and IP data to be both delivered on a single Ethernet cable. The following
instructions explain ways to connect this PoE-enabeld network camera.
Using a PoE Switch
If the Ethernet ports on your network switch/router support PoE, connect your camera
in the following way:
PoE Switch
(802.3af class3)
Wireless
Router/Hub
Internet
10
Installation
Internet
PoE Switch
Wireless
2. Ethernet port of the camera:
Use the RJ-45 Ethernet
cable (not supplied in the
(802.3af class3)
Router/Hub
package) to connect the Ethernet port of the network camera to the PoE port of
your PoE switch/router.
Internet
3. Make sure your smartphone is able to go to internet via your wireless router.
Using a Non-PoE Switch
If you are using the camera with a non PoE capable network switch/router, please prepare a PoE injector (midspan, optional) first in order to power the camera. Then connect
your camera in the following way:
Internet
Wireless
Router/Hub
Midspan
(PoE Injector)
1. Ethernet port on PoE injector: Use a RJ-45 Ethernet cable (not supplied in the
package) to connect the RJ-45 connector on PoE injector marked “IN”. Then connect the wireless router/hub.
2. Ethernet port on camera: Attach a RJ-45 Ethernet cable (not supplied in the package) from the “OUT” RJ-45 connector on PoE injector to the Ethernet port of the
network camera.
3. Make sure your smartphone is able to go to internet via your wireless router.
Installation
11
Compro TN2200 - Quick Installation Guide
1. Ethernet cable from wireless router/hub to PoE switch/router: Connect the PoE
switch/router with the wireless router/hub that has been connected to your
Cable/ADSL modem for internet connecting.
Compro TN2200 - Quick Installation Guide
Install C4Home App and Add Camera
Make sure your smartphone is able to go to internet via your wireless router. Then
download the C4Home app from Apple store or Google Play and install to your smartphone. Start C4Home app and register your personal C4Home account.
(You can scan the QR-code below on your smartphone to add C4home app.)
Login to the C4Home account and click “+” to add new camera, we provide 3 ways to
add your camera:
•
Scan the QR code on the Ethernet connect of camera (or the first page of this installation guide), it will automatically add your camera to the list.
•
•
Direct input the camera ID (10 digitals under the QR code) and password (default:
admin) to add your camera.
Click “iWizard” button on add camera page to search the available network camera
from your local network and setup.
Now you can watch live video of your network camera from your smartphone or tablet.
Note:
If you don’t have wireless connection in your local network, please refer to the user’s manual on the installation CD to install the network camera via PC.
12
Installation
To adjust the direction of the lens, you need to remove the camera’s top cover first. You
can connect the camera’s composite video jack to the video input jack of your TV to aid
you in lens adjustment.
Reset Button
Composite Video Output
Adjust Pan/Tilt
To adjust the camera's panning or tilting position:
1. Loosen the pan adjustment screw and then gently twist the lens holder left or
right to adjust the camera's panning position. The camera allows for 40 degrees
of pan adjustment, as shown in below figure.
microSD card slot
40°
2. Tighten the pan adjustment screw and then, if necessary, go on to adjust the tilting position.
3. Loosen the tilt adjustment screw on both sides of the lens holder, as shown in below figure, and then gently tilt the lens holder up or down to adjust the camera's
tilting position. The camera allows for 90 degrees of tilt adjustment.
Installation
13
Compro TN2200 - Quick Installation Guide
Adjust the Lens
Compro TN2200 - Quick Installation Guide
90°
40°
4. Having obtained the optimal result, tighten the tilt adjustment screws and reattach the top cover to complete the operation.
Change SD Memory Card
The camera comes with a 4GB microSD card pre-installed inside the housing. The SD
memory card is user-upgradeable. The following explains how to change the SD memory card.
1. Power off the camera. Then loosen the fixing screws on the top cover with the
Composite
supplied hex key and remove the top cover. Reset Button
2. Locate the microSD card slot. Then push the pre-installed SD card gently to release it.
microSD card slot
3. Pull the SD card out and insert a new one into the slot. Finally, re-install the top
cover to complete the upgrade.
14
Installation
From C4Home iPhone/Android App
When you enable and register the C4Home service, you can use the C4Home app on
your iPhone, Android phone or tablet to manage and watch live video of Compro cloud
network cameras.
The C4Home app is a safe and easy way to monitor your home, office and your valuable
possessions from anywhere in the world. No router setup required, only needs to start
your C4Home app and login with your account, you can watch live video of your network camera and manage multiple cameras from your smartphone or tablet on hand.
C4Home Login Page
Start the C4Home app from your smartphone, you can login here with your own Account ID and Password. If you forgot your password, please click the “Forgot your password” button, the system will send the password to your register email account.
Icon
Name
Description
Create
account
Here you can create the new account, please input the new account ID, password and email account for account registration.
Setup
Here you can input your account ID, password
and server address (default server: www.c4home.
com) for enable/disable auto-login. And you can
choose the display language here.
Operation
15
Compro TN2200 - Quick Installation Guide
Operation
Instant Monitoring
Compro TN2200 - Quick Installation Guide
Camera Page
After login the C4Home app, you will see the camera page, here shows the camera list,
you can click to watch the live video or you can click the buttons below for more features.
Icon
16
Operation
Name
Description
Edit
Click here to remove the installed network camera
from list.
Add Camera
Click here to add camera to the list.
Camera
Setup
Here you can setup more details for each camera:
• Camera Settings: Setup the camera name
and password
• Stream Settings: Seup the Codec, Resolution, Frame rate for video streaming and
Enable/Disable audio and Codec for audio
streaming.
• Notification Settings: Enable/Disable motion detection and select the sensitivity level
for motion detection.
• Sharing Settings: Enable/Disable the camera
sharing to others. You can add your friends'
account ID to share the live video watching.
• Firmware Update: Firmware update direct
from your smartphone.
• Private Mode: Enable/Disable private mode
to protect your privacy.
Camera
Page
List all the available camera here and you can click
to watch the live video.
Event
Page
List all the happened events by time, includes the
camera online/offline and motion detection. You
can click the listed event to watch:
• Liveview: Watch the live video of network
camera.
• Snapshot Playback/Download: Playback
and download the snapshots. When the event
trigger, the camera will take 3 snapshots for
record and you can know what’s happened.
Name
Compro TN2200 - Quick Installation Guide
Icon
Description
Setup
Page
Click here for basic settings of C4Home app:
• Language: Select the display language for
C4Home app.
• Stream Buffer Size: Setup the stream buffer
size for low, median or high.
• Auto Login: Enable/Disable auto login for
C4Home app.
• Push Notification: Enable/Disable the push
notification for your device. If you enable it,
it will send you the push notification when
event triggered.
• Logout: Logout the C4Home app.
About
Camera
Here will shows the version number of C4Home
app and copyright information.
Note:
For complete C4Home app introduction, please refer to
the C4Home user’s manual on the installation CD.
Reset to the Factory Default Settings
If you forget your system password or if you feel your IP camera has been acting weird,
you can follow the steps below to reset the camera to its default state in which it will be
obtaining IP address from the available local DHCP server. To reset the camera:
1. Detach the camera's top cover. Locate the reset button as shown in below figure.
Reset Button
Composite Video Output
2. Press and hold the reset button for about 10 seconds.
3. After the camera is reset, it will take 1 minute to reboot. Please wait patiently and
start the Compro iWizard later again to scan for and re-configure the camera.
Operation
17
Compro TN2200 - Quick Installation Guide
Technical Specifications
TN2200 Technical Specifications
CAMERA
VIDEO
AUDIO
18
Sensor
1/3" CMOS 2-Megapixel sensor
Lens
Fixed iris, F 2.0, f 1.96mm
Zoom
10x digital
Angle of View
105°
Min Illumination
1.0 lux
Shutter Time
1/5 ~ 1/16000 Sec.
Camera Angle
Adjustment
40° pan, 90° tilt
Video Format
M-JPEG, H.264
Resolutions
160x120, 320 x 240, 640 x 480, 1280 x 1024, 1600
x 1200
Frame Rate
• WebVUer: Up to 15 FPS at 1600x1200
• C4Home App: Up to 30 FPS at 640x480
Video Streaming
Dual video stream supported
Image Settings
• Adjustable image size and quality
• AGC, AWB, AES
• Configurable brightness, saturation and
sharpness
Analog Video
Output
Yes, RCA output for lens adjustment
Compression
Format
G.711 PCM 64 Kbit/sec, AAC
Audio Input /
Output
Built-in microphone
Security
User ID / Password protection
Ethernet
10/100 Base-T, autosensing, RJ-45
Network
3GPP, ARP, DDNS, DHCP, DNS, FTP, ICMP/IPv4, IGP,
Support Protocols HTTP, NTP, PPPoE, QoS, RSP, RTSP, SMTP, TCP/IP,
UDP, UPnP
Firmware
Firmware
Technical Specifications
• Support UPnP
• Support online firmware update
Internet Explorer
(ActiveX)
• PC, laptop, tablet, nettop with IE8
• iPhone®/iPad, BlackBerry, Android™, WM, PDA,
or cell phones with web browser (MJPEG mode)
• Mac OS 10.6 (Live view in M-JPEG mode only)
C4Home App
Free mobile applications for iPhone and Android
• Smart motion detection and push notification
• Private mode
• Mobile digital zoom control
• Air firmware update
• Dropbox cloud storage for event snapshot
• SD card playback for event recording
• Share video to others
• Watch 4 channels at the same screen (Android
only, not support iOS)
MJPEG Mode
Viewing of camera image via phone browsers
3GPP Mode
Viewing of camera image via 3G phones
(3GPP Streaming)
Mobile
Monitor
Compro TN2200 - Quick Installation Guide
Web Browser Supported
Viewing
Devices
• Remotely viewing and adjust camera settings
• Capture snapshots and recording video
Technical Specifications
19
Compro TN2200 - Quick Installation Guide
Video Surveillance
Free bundles ComproView 32-channels video
management software
Local Storage
Built-in microSD memory slot (inside case)
(with a pre-installed 4GB memory card)
Operating
Condition
Temperature: 0 °C ~ 50 °C (32 °F ~ 122 °F)
Humidity: 20~80% RH non-condensing
Weather
Resistance
IP66-Rated
Impact Protection IK09-Rated
General
Power Supply
PoE (Power-over-Ethernet) only
IEEE 802.3af Class 3
System
Requirements
• Computer with 2.8GHz Dual-Core processor
and 2GB memory or above
• Supported Operating Systems: Windows XP
SP3, Vista SP1, Windows 7, Windows 8, Mac OS
10.6 (Live view in M-JPEG mode only)
• PoE switch or PoE midspan (PoE injector) with
IEEE 802.3af Class 3 support
Package
Contents
• Network camera
• Software CD
• Quick installation guide
• Wall mount base
• Selp-tapping screw
• Screw anchor
• Screws for wall mount base
• Rubber O-ring
• Hex key
Dimensions
103mm x Ø100 x 56 mm (L x W x H)
Weight (Net)
270g
* Specifications are subject to change without prior notice.
20
Technical Specifications
If you need any technical support, fill out the online form (http://comprousa.com/en/
form.htm) or directly email to support@comprousa.com.
Compro Technology, Inc.
www.comprosecurity.com
Tel. +886 2 2918 0169, Fax +886 2 2915 2389
4F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Technical Specifications
21
Compro TN2200 - Quick Installation Guide
Technical Support Information
Contact Compro Technical Support
w w w.comprousa.com
Compro Technology Head Office
4F, No.12, Alley 6, Lane 45, Pao Shin Road, Hsintien District, New Taipei City 231, Taiwan
Tel. +886 2 29180169 Fax. +886 2 29152389