9570.book Page i Monday, March 15, 1999 4:43 PM
Welcome
Congratulations on choosing the Motorola Satellite Series™
9570 Portable Dock. The 9570 Portable Dock provides additional
flexibility and convenience to your use of your Motorola Satellite
Series™ 9500 Portable Phone. (The 9500 Portable Phone is available
separately from your service provider.)
All Motorola accessories are designed and manufactured to meet
Motorola’s superior specifications and world-class quality standards.
The 9570 Portable Dock is designed to enhance the capabilities of the
9500 Portable Phone to help meet your wireless communication needs.
9570.book Page ii Monday, March 15, 1999 4:43 PM
ii
Welcome
9570.book Page iii Monday, March 15, 1999 4:43 PM
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up the 9570 Portable Dock . . . . . . . . . . . . . . . . . . . . . . . .
Mounting the Unit to a Fixed Surface . . . . . . . . . . . . . . . . . . . . . .
Connecting the External Antenna . . . . . . . . . . . . . . . . . . . . . . . .
Providing Power to the 9570 Portable Dock . . . . . . . . . . . . . . . . .
19
20
22
23
Using Your 9570 Portable Dock . . . . . . . . . . . . . . . . . . . . . . . . . . .
Docking and Undocking the Phone . . . . . . . . . . . . . . . . . . . . . . .
Turning the Power On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching Between Speakerphone and Privacy Modes . . . . . . .
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the 9570 Portable Dock . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
34
37
40
42
44
45
46
47
48
50
51
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
iii
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iv
Contents
9570.book Page v Monday, March 15, 1999 4:43 PM
Safety Information
Important: Read this information before using your wireless phone.
Exposure to Radio Frequency Signals
Your wireless portable telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
International agencies have set standards and recommendations for the
protection of public exposure to RF electromagnetic energy.
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
•
Verband Deutscher Elektrotechniker (VDE) DIN-0848
•
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
•
National Radiological Protection Board of the United Kingdom,
GS 11, 1988
•
American National Standards Institute (ANSI) IEEE. C95. 1-1992
•
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available body
of research to develop the updated ANSI standard.
The design of your phone complies with these standards when used
normally.
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
v
9570.book Page vi Monday, March 15, 1999 4:43 PM
Phone Operation
Do not operate your mobile telephone when a person is within 8 inches
(20 centimeters) of the antenna.
A person or object within 8 inches (20 centimeters) of the antenna could
impair call quality and may cause the phone to operate at a higher
power level than necessary and expose that person to RF energy in
excess of that established by the FCC RF Exposure Guidelines.
Batteries
All batteries can cause property damage, injury, or burns if a conductive
material, such as jewelry, keys or beaded chains, touches exposed
terminals. The material may complete an electrical circuit and become
quite hot. To protect against such unwanted current drain, exercise care
in handling any charged battery, particularly when placing it inside your
pocket, purse, or other container with metal objects. When the battery is
detached from the phone, your batteries are packed with a protective
battery cover; please use this cover for storing your batteries when not
in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Observe the following
guidelines when using your phone while driving.
•
Give full attention to driving—driving safely is your first
responsibility.
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six inches (6") be maintained between a wireless
phone's antenna and a pacemaker to avoid potential interference with
the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology
Research.
vi
Safety Information
9570.book Page vii Monday, March 15, 1999 4:43 PM
Persons with pacemakers:
•
should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON
•
should turn the phone OFF immediately if you have any reason to
suspect that interference is taking place
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
Airline regulations prohibit using your phone while in the air.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all
signs and instructions.
vii
9570.book Page viii Monday, March 15, 1999 4:43 PM
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any
other area where you normally would be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. Do NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
viii
Safety Information
9570.book Page 9 Monday, March 15, 1999 4:43 PM
Introduction
In this chapter you will learn about:
•
how to use this guide
•
package contents
•
product overview
9
9570.book Page 10 Monday, March 15, 1999 4:43 PM
Guide Overview
This guide describes:
•
how to set up the 9570 Portable Dock
•
how to use the 9570 Portable Dock
To learn how to use the 9500 Portable Phone, refer
to the 9500 Portable Phone User’s Guide.
Here is what you will learn in the each part of this
guide:
Setting Up the 9570 Portable Dock
“Setting Up the 9570 Portable Dock” on page 19
tells how to:
10
Introduction
•
mount the 9570 Portable Dock to a fixed
surface
•
install optional batteries in the
9570 Portable Dock
•
use the 9570 Portable Dock to charge
batteries
•
connect the 9570 Portable Dock to an
external power source
9570.book Page 11 Monday, March 15, 1999 4:43 PM
Using the 9570 Portable Dock
“Using Your 9570 Portable Dock” on page 33
describes how to:
•
dock your 9500 Portable Phone into the
9570 Portable Dock
•
turn the 9570 Portable Dock’s power on and
off
•
place, receive, and end a call
•
mute and unmute a call
•
adjust speaker and ringer volumes
•
use an auxiliary SIM card with the
9570 Portable Dock
•
transport the 9570 Portable Dock
Guide Overview
11
9570.book Page 12 Monday, March 15, 1999 4:43 PM
Package Contents
The 9570 Portable Dock includes these
components:
•
9570 Portable Dock unit
•
mounting base
•
passive (corded) handset
•
9570 Portable Dock AC wall charger
•
lock and key set for locking the portable
phone into the 9570 Portable Dock and for
locking the 9570 Portable Dock into the
mounting base
These optional accessories are available
separately:
•
•
batteries
-
standard capacity Lithium Ion battery
-
high capacity Lithium Ion battery
antennas and cable
-
fixed mast antenna (for use on permanent
buildings, temporary fixed structures, or
boats)
(The fixed mast antenna requires a cable
for connection to the 9570 Portable Dock;
use either the 10-meter cable kit or the
Custom Cable Kit and a cable that you
order separately.)
-
12
Introduction
10-meter cable (for use with the fixed
mast antenna)
9570.book Page 13 Monday, March 15, 1999 4:43 PM
-
mobile magnetic mount or mobile permanent mount antenna (for use with vehicles)
The mobile magnetic mount antenna has
a magnetic base that secures it to a vehicle. The mobile permanent mount antenna
is bolted to the vehicle rooftop through a
hole in the vehicle rooftop.
Note: Both the mobile magnetic mount and the
mobile permanent mount antennas are intended to
be mounted on a metallic plane which also works
as a ground. The metallic ground plane must, at a
minimum, measure 30-in X 30-in. The
recommended size of the metallic ground plane is
40-in. X 40-in. (about the size of the roof of an
average automobile).
-
custom cable kit (for use when the
included 10-meter cable is not long
enough for your requirements)
Order the custom cable kit from your service provider.
•
Vehicle Charger
Package Contents
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9570.book Page 14 Monday, March 15, 1999 4:43 PM
A Note About the Custom Cable Kit
The custom cable kit is intended for use with an
additional cable that you order separately. Use the
information below for ordering customized cable
lengths:
Recommended Supplier:
Andrews Corporation
10500 West 153rd Street
Orland Park, Illinois
Customer Service:
+1.800.255.1479 (Toll-free in the U.S.)
+1.708.873.2307 (International toll calls)
Available Customized Cable Lengths:
Cable
Type
Type N
Male
in.
cm.
Loss
(dB/m)
Max.
Length
m.
ft.
F1PNM-H
F1PNF-BH
.25
.635
0.262
4.5
14.7
FSJ2*
F2PNM
F2PNF
.375
.953
0.180
8.5
28
LDF4
L4PNM-RC
L4PNF-RC
.5
1.27
0.103
13.2
44
L4.5PNF-RC
.625
1.56
0.0734
19.7
65
LDF5
L5PNM-RC
L5PNF-RC
.875
2.22
0.0587
26.2
86
LDF6
L6PNM-RC
L6PNF-RC
1.25
3.75
0.0431
35
115
LDF7
L7PNM-RC
L7PNF-RC
1.625
4.13
0.0372
42
138.3
LDF12
L12PNM-RC
L12PNF-RC
2.25
5.72
0.0312
50.2
164.7
*
Introduction
Diameter
FSJ1
LDF4.5 L4.5PNM-RC
14
Type N
Female
Part of standard 10-meter cable kit.
9570.book Page 15 Monday, March 15, 1999 4:43 PM
Product Overview
Mute
Button
Volume
Control
Keys
Antenna
TNC Connector
Cradle for
9500 Portable
Phone
Cradle for
Corded
Handset
Battery
Charge
LEDs
Auxiliary
SIM Card
Slot
Battery
Tray
RJ45
Phone Jack
SIM Card
Release
Button
The 9570 Portable Dock expands the capabilities of
the 9500 Portable Phone while providing the
flexibility of a transportable unit. You can use the
9570 Portable Dock as:
•
a desk phone in permanent or temporarily
fixed installations when used with an external
fixed mast antenna
•
a marine unit, mounted inside a boat or ship
and connected to a fixed mast antenna and
cable
•
a lightweight transportable unit powered by
two optional batteries, when you need the
functionality and features of the
9570 Portable Dock, but AC power is not
available
•
a vehicular unit, when you need the
functionality and features of the
9570 Portable Dock in a stationary vehicle
Product Overview
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Cradle for Docking the
9500 Portable Phone
The 9500 Portable Phone is intended to be used
with the 9570 Portable Dock (available separately).
When docked, the 9500 Portable Phone operates
with the 9570 Portable Dock as a single unit.
Corded Handset
Use the corded handset for placing and receiving
private calls with the 9570 Portable Dock.
Auxiliary SIM Card Slot
The auxiliary Subscriber Identity Module (SIM) card
slot enables several people to share a
9570 Portable Dock by using their SIM cards to
charge calls to their own accounts.
Battery Tray
The battery tray can hold two 9500 Portable Phone
standard or high capacity batteries (available
separately). You can use the battery tray for:
•
charging batteries
•
using charged batteries as the
9570 Portable Dock’s power source
(providing battery backup if external power is
lost)
The 9570 Portable Dock and the
9500 Portable Phone both use the same types of
batteries (except the Ultra High Capacity Battery).
Note: The Ultra High Capacity Battery is not an
approved battery for the 9570 Portable Dock.
However, the 9570 Portable Dock will charge an
Ultra High Capacity Battery that is inserted in a
docked 9500 Portable Phone.
16
Introduction
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9570 Portable Dock Keys
Volume Control Keys
Use the up and down volume control keys
([ and ]) to:
•
adjust handset volume during a private call
•
adjust speaker volume during a
speakerphone call
Mute Button
Use the mute button (\) to:
•
mute the handset during a private call (when
the handset is off the hook)
•
mute the 9570 Portable Dock during a
speakerphone call
See “Muting a Call” on page 46 for additional
information.
Auxiliary SIM Card Release Button
Use the release button to eject an auxiliary
Subscriber Identity Module (SIM) card from the
auxiliary SIM card slot.
Retractable Handle
Use the retractable handle to carry the
9570 Portable Dock. See “Using the Retractable
Handle” on page 50 for additional information.
Retractable
Handle
Product Overview
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Peripheral Connections
The 9570 Portable Dock includes several
peripheral connections.
RJ45 Phone Jack
Antenna Port
Data Port
External Power
Connector
RJ45 Phone Jack
The RJ45 phone jack connects the passive
(corded) handset to the 9570 Portable Dock.
External Power Connector
The external power connector links the
9570 Portable Dock to an external power source,
such as the 9570 Portable Dock AC Wall Charger
or the 9570 Portable Dock Vehicle Charger.
Data Port Connector
The data port connector is reserved for future use.
Antenna Port
The antenna port connects to the coaxial cable,
which is attached to an external antenna.
18
Introduction
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Setting Up the
9570 Portable Dock
In this chapter you will learn how to:
•
attach the mounting base to a horizontal or vertical surface, and
lock the 9570 Portable Dock to the mounting base
•
attach and remove an external antenna
•
connect the 9570 Portable Dock to an external power source
•
install and charge batteries
•
read the battery charge level LEDs
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9570.book Page 20 Monday, March 15, 1999 4:43 PM
Mounting the Unit to a Fixed Surface
Attaching the Antenna Clips
1. Locate the two antenna clips.
2. Attach the first clip to the mounting base:
a. Position the clip
above one of the
cutouts at the
end of the
mounting plate.
b. Push the clip
down onto the
cutout until it
snaps into
place.
3. Repeat step 2 to
attach the second antenna clip.
Attaching the Mounting Base
1. If mounting to a wall, ensure that the wall is
strong enough to support the combined
weight of the 9570 Portable Dock and the
9500 Portable Phone (approximately 4.2
lbs.).
2. Position the mounting base with the hollow
side out.
• If mounting to a wall, position the base
with the antenna clips at the bottom.
• If mounting to a horizontal surface,
position the base with the antenna clips at
the top (away from you).
3. Using the mounting base as a template, mark
the locations of the holes for the mounting
screws.
4. Remove the mounting base, and use an awl
or similar device to start the holes at the
marked location.
20
Setting Up the 9570 Portable Dock
9570.book Page 21 Monday, March 15, 1999 4:43 PM
5. Drill the holes.
6. Attach the mounting base to the surface.
To prevent damage to the mounting base, do
not over-tighten the mounting screws.
Attaching and Locking the
9570 Portable Dock
1. Attach the bottom of the 9570 Portable Dock
to the mounting plate.
or
Horizontal mount
Wall mount
2. Lock the 9570 Portable Dock to the mounting
plate:
a. Insert the key into the
lock at the end of the
mounting plate.
Unlocked
b. Turn the key clockwise.
Locked
Mounting the Unit to a Fixed Surface
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Connecting the External Antenna
You must connect the 9570 Portable Dock to an
external antenna—either a fixed mast antenna
installed on a building or boat, or a mobile antenna
installed in a vehicle. The antenna enables the
9570 Portable Dock to communicate with the
satellite network.
To connect the antenna:
1. Read and follow the instructions in the
appropriate installation guides (10-meter
cable installation guide, custom cable kit
installation guide, mobile antenna installation
guide) to install the antenna, optional cable
system, lightning arrestor/surge protector,
and any other antenna equipment.
2. Attach the antenna cable connector by
pushing it onto the coupler on the side of the
9570 Portable Dock and turning it clockwise
until tight.
Important: Be sure to leave enough slack in the
cable to allow the coupler to be swiveled freely
back and forth.
To disconnect the antenna:
1. Turn the antenna cable connector
counterclockwise.
2. Pull the connector free.
22
Setting Up the 9570 Portable Dock
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Providing Power to the 9570 Portable Dock
The 9570 Portable Dock can use batteries or power
from an external power source.
Battery operation requires one battery in the
docked 9500 Portable Phone and at least one
battery in the 9570 Portable Dock. The
9570 Portable Dock and the 9500 Portable Phone
both use the same standard or high capacity
batteries (except the Ultra High Capacity Battery).
Note: The Ultra High Capacity Battery is not an
approved battery for the 9570 Portable Dock.
Connecting to an External Power
Source
1. Plug the connector
from the AC Wall
Charger or
Vehicle Charger into
the matching
connector on the
9570 Portable Dock.
External Power
Connector
2. Plug the connector at the other end of the AC
Wall Charger or Vehicle Charger into the
appropriate power source.
When the 9570 Portable Dock is connected to an
external power source, all batteries in the
9570 Portable Dock and the docked
9500 Portable Phone are charged. Charging times
are the same as with other Satellite Series chargers.
During operation, the 9570 Portable Dock always
uses power from an external source, if available,
rather than battery power. If it loses external power,
it switches to battery power (if batteries are
installed) with no interruption of service.
Providing Power to the 9570 Portable Dock
23
9570.book Page 24 Monday, March 15, 1999 4:43 PM
Installing Batteries in the
9570 Portable Dock
To insert the batteries:
1. Open the battery drawer:
a. Grasp the underside of the drawer.
b. Pull the drawer outward.
The snap latch will release, and the
drawer will slide open.
2. Insert the first battery:
a. Hold the battery
with the label
facing up and the
gold connectors
pointed toward the
back of the
drawer.
b. Insert the battery, bottom first, into the
drawer.
c. Press the battery downward until it
latches into place.
3. Repeat step 2 to install the second battery.
4. Push the drawer back
in until it latches into
place.
24
Setting Up the 9570 Portable Dock
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Charging Batteries
To charge batteries:
1. Insert the 9570 Portable Dock batteries.
(Refer to “Installing Batteries in the
9570 Portable Dock” on page 24.)
2. If you want to charge the
9500 Portable Phone’s battery, make sure the
phone is docked. (Refer to “Docking and
Undocking the Phone” on page 34.)
3. Connect the 9570 Portable Dock to an
external power source. (Refer to “Connecting
to an External Power Source” on page 23.)
Battery Charging Order
The 9570 Portable Dock charges batteries in this
order:
•
9500 Portable Phone Battery
•
Battery 1 (at the top of
the drawer, nearest
the top end of the
9570 Portable Dock)
•
Battery 2 (at the
bottom of the drawer)
If the 9570 Portable Dock is plugged into an
external power source, it draws its power from that
source rather than from batteries.
Providing Power to the 9570 Portable Dock
25
9570.book Page 26 Monday, March 15, 1999 4:43 PM
Discharging Sequence
Batteries are discharged in this order:
•
Battery 2 (at the
bottom of the drawer,
nearest the lower end
of the
9570 Portable Dock)
•
Battery 1 (at the top of
the drawer)
Maintenance Charging
The 9570 Portable Dock batteries and the
9500 Portable Phone battery maintain their power
as long as the 9570 Portable Dock is connected to
an external power source.
Checking Battery Charge Levels
Two sets of light-emitting diode (LED) indicators on
the 9570 Portable Dock show the charge levels of
its two batteries.
26
Setting Up the 9570 Portable Dock
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When Are Battery Charge LEDs Active?
The battery charge LEDs are active at different
times:
Scenario
LED Status
You connect the
9570 Portable Dock to an
external power source.
LEDs continuously indicate
battery charge status.
There is no external power
source.
and
LEDs do not light.
The 9500 Portable Phone is
powered off.
There is no external power
source.
LEDs light continuously
until the
9570 Portable Dock
completes its turn-on and
synchronizing activities.
and
After synchronization, the
The 9500 Portable Phone is LEDs indicate battery
charge status for twenty
first turned on.
seconds. (The LEDs then
turn off to conserve
energy.)
You remove the handset
from the cradle.
Press the [ or ] volume
control keys.
LEDs indicate battery
charge status for eight
seconds.
Press the \ button.
LEDs do not light when no battery is installed.
Providing Power to the 9570 Portable Dock
27
9570.book Page 28 Monday, March 15, 1999 4:43 PM
What Do the Battery Charge LEDs Indicate?
The table below shows the battery charge levels
indicated by the LEDs.
LED
Steady
or
Flashing
Battery Status
While
Charging
While
Discharging
95-100%
charged
discharging
flashing
N/A
fully charged;
will be used
when first
battery is
depleted
steady
N/A
discharging;
low battery
flashing
waiting to
charge
N/A
steady
charging
no power
flashing
error; battery
bad or not an
approved
battery
error; battery
bad or not an
approved
battery
steady
Green
Yellow
Red
When the first battery is charged to 95% of its full
capacity, the green LED lights steadily. Charging
the battery to 100% capacity may require an
additional hour. During that time, the green LED for
the charging battery lights steadily, and the yellow
LED for the second battery flashes.
28
Setting Up the 9570 Portable Dock
9570.book Page 29 Monday, March 15, 1999 4:43 PM
Battery Capacities
Talk or
Standby Time
Two
High Capacity
Batteries
Two
Standard
Batteries
Corded
Handset Talk
Time
8 hrs.
5 hrs.
Speakerphone
Talk Time
3 hrs.
2 hrs.
Standby
27 hrs.
15 hrs.
The times listed in the table above assume the
following:
•
The 9500 Portable Phone is using an Ultra
High Capacity Lithium Ion battery.
•
When the phone’s High Capacity Lithium Ion
battery is depleted, it is replaced with one of
the two batteries from the
9570 Portable Dock’s battery drawer.
When the 9570 Portable Dock is connected to an
external power source, talk and standby times are
unlimited.
Providing Power to the 9570 Portable Dock
29
9570.book Page 30 Monday, March 15, 1999 4:43 PM
Low Battery Tone
The 9570 Portable Dock emits two double beeps to
indicate that little charge remains in the last battery.
When you hear the tones, the 9570 Portable Dock is
about to lose power and shut down operation. Any
call in progress will end.
To continue to use the 9570 Portable Dock, replace
the discharged batteries, or connect the unit to an
external power source.
When you hear the low battery tones:
1. Check the charge levels of the
9570 Portable Dock’s batteries by viewing
the battery charge LEDs.
2. Check the charge level of the
9500 Portable Phone’s battery by viewing the
phone’s display. (Refer to the
9500 Portable Phone User ‘s Guide for
details.)
3. Turn off the 9570 Portable Dock’s power.
(Refer to “Turning the Power Off” on
page 39.)
4. Replace the discharged battery(ies).
30
Setting Up the 9570 Portable Dock
9570.book Page 31 Monday, March 15, 1999 4:43 PM
Conserving Battery Power
The 9570 Portable Dock includes several features
to conserve battery power. When using battery
power, the 9570 Portable Dock does the following
•
When you turn on the power, the
9570 Portable Dock conserves energy by
turning off its battery charge LEDs after
completing its synchronization procedure.
•
The 9570 Portable Dock conserves energy
by automatically entering “sleep” mode
whenever it remains idle for several minutes.
(Press any key to return the
9570 Portable Dock to a ready state.)
•
To conserve energy, the docked
9500 Portable Phone may turn off the
backlight in its display when you haven’t
pressed a key for several seconds. The light
reappears the next time you press a key.
You can conserve battery power by following these
suggestions:
•
Use an external power source whenever
possible.
•
When using battery power, turn off the
9570 Portable Dock whenever you are not
using it.
Providing Power to the 9570 Portable Dock
31
9570.book Page 32 Monday, March 15, 1999 4:43 PM
32
Setting Up the 9570 Portable Dock
9570.book Page 33 Monday, March 15, 1999 4:43 PM
Using Your 9570 Portable Dock
Now that you have set up the 9570 Portable Dock, you can begin to use
it with your 9500 Portable Phone.
In this chapter you will learn how to:
•
dock the 9500 Portable Phone into the 9570 Portable Dock
•
turn the 9570 Portable Dock’s power on and off
•
place an outgoing call
•
answer an incoming call
•
end a call
•
use the 9570 Portable Dock as a speakerphone
•
mute/unmute a call
•
adjust handset, speaker, and ringer volumes
•
use a SIM card with the 9570 Portable Dock
•
transport the 9570 Portable Dock
•
troubleshoot the 9570 Portable Dock when it doesn’t operate as
expected
33
9570.book Page 34 Monday, March 15, 1999 4:43 PM
Docking and Undocking the Phone
Docking the Phone
1. Remove the phone’s
antenna:
a. Rotate the antenna to the
down position.
b. Press the button at the
top of the phone.
c. Grasp the antenna at its
pivot point and pull it
away from the phone.
2. Store the antenna by snapping it into the
clips at the base of the 9570 Portable Dock.
3. Insert the phone into its cradle on the right
side of the 9570 Portable Dock:
a. Rotate the antenna
coupler (at the
upper right of the
9570 Portable Dock)
to the up position).
b. With the phone
display facing out,
lower the phone into
the cradle, coupling
the antenna hole at
the back of the
phone to the
antenna connector
in the cradle.
34
Using Your 9570 Portable Dock
9570.book Page 35 Monday, March 15, 1999 4:43 PM
c. Push the top of
the phone firmly
against the
spring-loaded
antenna
connector in the
cradle, and
rotate the antenna coupler down to latch
the phone into place.
(The phone will slide down slightly as its
bottom connector engages.)
d. Check the bottom end of the phone to
make sure it is securely coupled to the
9570 Portable Dock connector.
Note: If the 9570 Portable Dock has power, it will
turn on and complete a synchronization process
that may take up to 15 seconds. You may also see a
number of power-on messages. (See “Power-On
Messages” on page 38.) When synchronization is
complete, you can use the unit as described in
“Using Your 9570 Portable Dock” on page 33.
4. Lock the phone into the cradle:
a. Insert the key into
the lock on the right
side of the
9570 Portable Dock.
Unlocked
b. Turn the key
clockwise.
Locked
Important: 10-Second Rule—After docking the
9500 Portable Phone, wait at least 10 seconds
before undocking it. After undocking the phone,
wait at least 10 seconds before docking it. If you fail
to follow these instructions, the system may not be
ready for normal operation.
Docking and Undocking the Phone
35
9570.book Page 36 Monday, March 15, 1999 4:43 PM
Undocking the Phone
1. If the power is on, turn off the power to the
9570 Portable Dock. (See “Turning the Power
Off” on page 39.)
2. Unlock the phone:
a. Insert the key into
the lock on the right
side of the
9570 Portable Dock.
Locked
b. Turn the key
counterclockwise.
Unlocked
3. Remove the 9500 Portable Phone from its
cradle:
a. While pushing the
top of the phone
against the
spring-loaded
antenna
connector in the
cradle, rotate the
coupler up.
b. Pull the phone out
of the cradle.
36
Using Your 9570 Portable Dock
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Turning the Power On and Off
You must turn on the power to the
9570 Portable Dock before you can place an
outgoing call or receive an incoming call.
Turning the Power On
1. If you want to use an auxiliary SIM card,
insert it into the auxiliary SIM card slot now.
(Refer to “Using a SIM Card” on page 48.)
2. Press the S key on the docked
9500 Portable Phone.
The 9570 Portable Dock now completes an
initialization and synchronization process,
which can last up to 15 seconds. You may
see a number of power-on messages. (See
“Power-On Messages” on page 38.)
The battery charge LEDs light continuously
until initialization and synchronization are
complete.
If the unit is connected to an external power
source, the battery charge LEDs now show
battery charge status.
If the unit is using battery power, the battery
charge LEDs turn off to conserve energy.
Turning the Power On and Off
37
9570.book Page 38 Monday, March 15, 1999 4:43 PM
Power-On Messages
When the 9570 Portable Dock is first turned on, you
may see:
Message
Description
Searching ...
The unit is attempting to establish
communication with the satellite
network.
Rotate
Antenna
or
Orient
Antenna
38
Make sure the antenna has clear
access to the sky.
You also hear a tone when you see
these messages.
Registering
The unit is registering with the
satellite network. When the process
is complete, you will see
Registered.
Enter PIN
Enter the four- to eight-digit SIM
card PIN supplied by your service
provider, and press O to proceed.
If only the phone’s SIM card is
inserted, enter the PIN for that card.
If a SIM card is inserted in the
9570 Portable Dock’s auxiliary SIM
card slot, enter the PIN for that card.
Invalid Batt.
An unapproved battery has been
detected in the phone or the
9570 Portable Dock’s battery
drawer. You can use the battery for
power, but you will not be able to
recharge it.
Insert Card
Turn off the unit. Make sure a SIM
card is properly inserted in either the
9570 Portable Dock’s auxiliary SIM
card slot or in the
9500 Portable Phone.
Using Your 9570 Portable Dock
9570.book Page 39 Monday, March 15, 1999 4:43 PM
Message
Description
Check Card
The unit detects a SIM card that is
damaged or has been inserted
incorrectly.
(A SIM card in the
9570 Portable Dock’s auxiliary SIM
card slot must be inserted with the
gold plate facing down.)
Blocked
If the phone’s SIM card PIN code
has been activated, and the code is
entered incorrectly three
consecutive times, your phone
becomes blocked. See the
9500 Portable Telephone User’s
Guide for instructions on unblocking
it.
Bad Card
See Supplier
The unit detects a SIM card that is
damaged or incorrectly issued.
Contact your service provider for
information.
Standby Mode
To conserve energy, the docked phone may turn off
the backlight in its display when you haven’t
pressed a key for several seconds. The light
reappears the next time you press a key.
Turning the Power Off
To turn off the 9570 Portable Dock’s power:
Press the S key on the docked
9500 Portable Phone.
Turning the Power On and Off
39
9570.book Page 40 Monday, March 15, 1999 4:43 PM
Placing a Call
Placing a Speakerphone Call
1. Verify:
• The 9500 Portable Phone is properly
docked. (See “Docking the Phone” on
page 34.)
• The 9570 Portable Dock’s power is turned
on.
• You have inserted a SIM card in either the
docked 9500 Portable Phone or the
9570 Portable Dock’s auxiliary SIM card
slot.
2. Open the flip on the
docked
9500 Portable Phone,
and press it into the
retainers to keep it
open.
3. Use the keys on the docked phone to dial the
number you want to call.
4. When you see Call?, press the O key.
5. When the other party answers, proceed as
you would with any other speakerphone call.
Whenever you use the 9570 Portable Dock as a
speakerphone, the green speakerphone LED lights
steadily.
During a speakerphone call, both parties can talk
and listen simultaneously for more natural-sounding
conversations.
40
Using Your 9570 Portable Dock
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Placing a Private Call
1. Verify:
• The 9500 Portable Phone is properly
docked. (See “Docking the Phone” on
page 34.)
• The 9570 Portable Dock’s power is turned
on.
• You have inserted a SIM card in either the
docked 9500 Portable Phone or the
9570 Portable Dock’s auxiliary SIM card
slot.
2. Open the flip on the
9500 Portable Phone,
and press it into the
retainers to keep it
open.
3. Pick up the corded handset.
4. Use the keys on the docked phone to dial the
number you want to call.
5. When you see Call?, press the O key.
6. When the other party answers, talk and listen
through the corded handset.
Placing a Call
41
9570.book Page 42 Monday, March 15, 1999 4:43 PM
Answering a Call
When the 9570 Portable Dock rings, you can
answer the call in speakerphone or privacy mode.
Note: The 9500 Portable Phone’s ringer/vibrator is
disabled when the phone is docked.
Answering in Speakerphone Mode
1. Verify:
• The 9500 Portable Phone is properly
docked. (See “Docking the Phone” on
page 34.)
• The 9570 Portable Dock’s power is turned
on.
• You have inserted a SIM card in either the
docked 9500 Portable Phone or the
9570 Portable Dock’s auxiliary SIM card
slot.
2. When the 9570 Portable Dock rings, do one
of the following:
• Press the O button on the docked phone.
or
• Open the flip on the docked phone.
or
• Press any key on the docked phone.
Whenever you use the 9570 Portable Dock as a
speakerphone, the green Speaker LED lights
steadily.
During a speakerphone call, both parties can talk
and listen simultaneously for more natural-sounding
conversations.
42
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Answering in Privacy Mode
To answer a call in privacy mode:
1. Verify:
• The 9500 Portable Phone is properly
docked. (See “Docking the Phone” on
page 34.)
• The 9570 Portable Dock’s power is turned
on.
• You have inserted a SIM card in either the
docked 9500 Portable Phone or the
9570 Portable Dock’s auxiliary SIM card
slot.
2. Lift the corded handset.
If the Call Does Not Connect Properly
If the call does not connect properly, you may see
one of these messages:
Message
Description
Orient
Antenna
Make sure the antenna has clear
access to the sky.
Call Failed
The antenna is not properly adjusted
or the network signal is not strong
enough.
Answering a Call
43
9570.book Page 44 Monday, March 15, 1999 4:43 PM
Ending a Call
Your call ends when the other party hangs up or
when you do one of the following:
Ending a Speakerphone Call
To end a speakerphone call, do ONE of the
following:
•
Press the O button on the docked phone.
•
Close the flip on the docked phone.
Whenever you use the 9570 Portable Dock as a
speakerphone, the green Speaker LED lights
steadily.
Ending a Private Call
To end a private call:
Replace the corded handset in its cradle.
44
Using Your 9570 Portable Dock
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Switching Between Speakerphone and
Privacy Modes
Switching from Privacy to
Speakerphone Mode
To switch to an active private call to a
speakerphone call:
1. Press the \ button.
2. Replace the corded handset in its cradle.
The call immediately switches to
speakerphone mode.
To mute the speakerphone call, press \ again.
Switching from Speakerphone to
Privacy Mode
To switch from an active speakerphone call to a
private call:
1. Press the \ button.
2. Pick up the corded handset. The call is
automatically unmuted, and switches to
privacy mode.
Switching Between Speakerphone and Privacy Modes
45
9570.book Page 46 Monday, March 15, 1999 4:43 PM
Muting a Call
You can mute an active call if you need privacy. You
will be able to hear the party on the other end, but
he or she will not hear you.
Whenever you mute a call, the green Mute LED on
the 9570 Portable Dock lights steadily.
Muting a Speakerphone Call
To mute a speakerphone call:
Press the \ button on the
9570 Portable Dock.
Note: If you pick up the corded handset now, the
call is automatically unmuted, and switches to
privacy mode.
To unmute the call:
Press \ again.
Muting a Private Call
To mute a private call:
Press the \ button on the
9570 Portable Dock.
Note: If you replace the handset in its cradle now,
the 9570 Portable Dock automatically unmutes the
call and switches to speakerphone mode.
To unmute the call:
Press \ again.
46
Using Your 9570 Portable Dock
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Adjusting Volume
Adjusting Handset Volume
While using the corded handset for a private call,
you can adjust handset volume with the [ and ]
volume control keys on the 9570 Portable Dock.
Adjusting Speakerphone Volume
During a speakerphone call, you can use the
9570 Portable Dock’s [ and ] keys to adjust
speaker volume.
Adjusting Ringer Volume
To adjust ringer volume:
1. Press M on the phone’s keypad until you see
Phone Setup, then press O.
2. Press M on the phone’s keypad to scroll to
Adjust Ring Volume, then select that option
by pressing O.
3. Increase the volume by pressing the [ key
on the 9570 Portable Dock.
or
Decrease the volume by pressing the
] key on the 9570 Portable Dock.
4. To exit the menu, press and hold C on the
phone’s keypad.
Adjusting Volume
47
9570.book Page 48 Monday, March 15, 1999 4:43 PM
Using a SIM Card
You can use shared SIM (Subscriber Identity
Module) cards with the 9570 Portable Dock. A SIM
card contains your telephone number, system
authentication, service details, and memory for
storing Phone Book entries and messages.
You can insert a SIM card in the
9570 Portable Dock, in the 9500 Portable Phone, or
both.
Whenever the 9570 Portable Dock needs to access
a SIM card, it initially looks for the card in the
auxiliary SIM card slot. If it doesn’t locate a SIM
card in the auxiliary SIM card slot, the
9570 Portable Dock then looks for a card in the
9500 Portable Phone.
If there are SIM cards in both the auxiliary SIM card
slot and the phone, the 9570 Portable Dock uses
the card in the auxiliary SIM card slot.
Note: If you have activated your phone’s SIM card
PIN code, the card is secure while the phone is
docked. No one else can use the phone’s SIM card
without the card’s required PIN security code.
Note: You cannot remove a SIM card from the
9500 Portable Phone when the phone is docked
and locked.
If neither the phone nor the 9570 Portable Dock
contains a SIM card, only emergency calls are
allowed. (See the 9500 Portable Phone User’s
Guide for more information.)
48
Using Your 9570 Portable Dock
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Inserting a SIM Card into the Auxiliary
SIM Card Slot
1. Hold the SIM card with the gold plate facing
down and toward the slot.
Note: When you insert a SIM card into the
9500 Portable Phone, the gold plate on the card
faces up. However, when you insert a SIM card into
the 9570 Portable Dock, the gold plate faces down.
2. Push the SIM card
into the auxiliary SIM
card slot as far as it
will go, until it clicks
into place.
Ejecting a SIM Card from the Auxiliary
SIM Card Slot
1. Push the SIM card
release button to the
right.
2. Pull the SIM card out
of the auxiliary SIM
card slot.
Using a SIM Card
49
9570.book Page 50 Monday, March 15, 1999 4:43 PM
Transporting the 9570 Portable Dock
The 9570 Portable Dock is designed both for fixed
installations and for easy transport among sites.
The retractable handle makes it easy to carry.
Retractable
Handle
Using the Retractable Handle
To free the retractable handle:
1. Pull the handle straight down.
2. Swivel the handle out and away from the
9570 Portable Dock.
To store the retractable handle:
1. Swivel the handle down, so that it rests flat
against the 9570 Portable Dock.
2. Push up on the handle to lock it in place.
Storing the 9500 Portable Phone
Antenna
Store the 9500 Portable Phone antenna by
snapping it into the clips on the
9570 Portable Dock’s mounting base.
50
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9570.book Page 51 Monday, March 15, 1999 4:43 PM
Troubleshooting
If your 9570 Portable Dock fails to operate properly,
follow these steps:
1. Use this checklist to verify that all parts of the
9570 Portable Dock are connected and
working properly:
Symptom
What to Check
Where to Find
More
Information
Is the
9500 Portable Phone
docked properly?
“Docking and
Undocking the
Phone” on page 34
You see
Rotate
Antenna.
You hear chirping
sounds.
You see
Check Card.
Is a SIM card properly
inserted in the phone or
“Using a SIM Card”
the auxiliary SIM card slot on page 48
in the 9570 Portable Dock?
You see
Bad Card
See
Supplier.
Is the SIM card valid?
Contact your Service
Provider.
Pressing the
phone’s power
button does not
turn on the
system.
Is the 9570 Portable Dock
getting power?
If using battery power:
• Is the
9500 Portable Phone’s
battery charged?
• Is the
9570 Portable Dock’s
battery charged?
• If the
9570 Portable Dock is
connected to an
external power source
(AC Wall Charger or
Vehicle Charger), is
that source properly
connected?
“Providing Power to
the
9570 Portable Dock”
on page 23
Troubleshooting
51
9570.book Page 52 Monday, March 15, 1999 4:43 PM
2. If the 9570 Portable Dock still does not
operate properly, remove all power from the
system:
a. Turn off the power by pressing the
phone’s S key.
b. Undock the phone. (See “Undocking the
Phone” on page 36.)
c. Remove the battery from the phone.
d. Remove the batteries from the
9570 Portable Dock.
e. If the 9570 Portable Dock is connected to
an external power source, disconnect the
cable (AC Wall Charger or Vehicle
Charger).
3. After 15 seconds, reconnect all power:
a. Reconnect the external power source.
b. Replace batteries.
4. If the problem is not corrected, contact your
service provider.
52
Using Your 9570 Portable Dock
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Index
A
AC Wall Charger
connecting to 9570 Portable
Dock 23
connector 18
adjusting volume
handset 17, 47
privacy mode 17, 47
ringer 47
speaker 17
speakerphone mode 17, 47
antenna
clips
attaching 20
efficient operation vi
external 18
attaching 22
installing 22
9500 Portable Phone 18
antenna port 34
Vehicle Charger
connecting to 9570 Portable
Dock 23
connector 18
auxiliary SIM card 48–49
eject button 16, 17
ejecting 49
inserting 49
auxiliary SIM card slot 16, 48
B
batteries
authorized 23
backup 23
charge level LEDs
reading 26
charging 16, 25
charging sequence 25
discharging sequence 26
indicator lights
activity 27
inserting 24
LED banks
activity 27
reading 26
low battery tone 30
maintenance charging 26
numbering order 25
powering the 9570 Portable
Dock 16
safety considerations vi
storing 16
talk time 29
trays 16
battery charge LEDs
reading 26
battery trays 16, 24
C
cable
coaxial 18
data connector 18
calls
ending
privacy mode 44
speakerphone mode 44
muting
privacy mode 46
speakerphone mode 46
placing
privacy mode 41
speakerphone mode 40
charging batteries 25
connections 18
antenna port 18
data port connector 18
external power connector 18
RJ45 phone jack 18
53
9570.book Page 54 Monday, March 15, 1999 4:43 PM
D
I
data port 18
docking 9500 Portable Phone 34
driving vi
indicator lights
battery charge LED
activity 27
mute 46
inserting auxiliary SIM card 49
inserting batteries 24
E
ejecting the auxiliary SIM card
17, 49
ending calls
privacy mode 44
external antenna
adapter 18
attaching 22
coaxial cable 18
external power
AC Wall Charger 25
Vehicle Charger 25
connecting to 9570 Portable
Dock 23
connector 18
precedence over battery
power 25
talk time 29
external power connector 18
G
green light
mute indicator 46
H
handle
description 17
using 50
handset
connecting 18
description 16
muting 17
RJ45 phone jack 18
volume adjustment 17, 47
54
Index
K
key
locking 9500 Portable Phone in
9570 Portable Dock 21,
35, 36
locking 9570 Portable Dock to
mounting base 21
keys
auxiliary SIM card eject button
17
mute button 17
volume control 17, 47
L
LED banks
9500 Portable Phone battery
30
activity 27
no external power (phone
off) 27
with external power 27
LEDs. See battery charge LEDs
locking
9500 Portable Phone in 9570
Portable Dock 35
low battery tone 30
M
maintenance charging 26
microphone
handset
muting 17, 46
speakerphone
muting 17, 45, 46
9570.book Page 55 Monday, March 15, 1999 4:43 PM
mounting the 9570 Portable Dock
20
mute button 17, 45
mute indicator light 46
muting calls
handset 17
privacy mode 17, 46
speakerphone mode 17, 46
N
9500 Portable Phone 16
antenna 18
efficient operation vi
inserting into 9570 Portable
Dock 34
keypad 17
locking in 9570 Portable Dock
35
ringer 42
safety information v–viii
SIM card 16, 48
9570 Portable Dock
safety information v–viii
keys
volume control 17
O
overview 15–18
P
package contents 12
accessories
optional 12
base unit 12
peripheral connections 18
antenna port 18
data port connector 18
external power connector 18
RJ45 phone jack 18
PIN code
SIM card 48
placing calls
privacy mode 41
speakerphone mode 40
portability features 17
privacy mode 16
muting calls 46
volume adjustment 47
privacy mode
switching to 45
R
retractable handle
description 17
using 50
ringer
9500 Portable Phone 42, 47
9570 Portable Dock 47
volume adjustment 47
RJ45 phone jack 16, 18
S
safety information v–viii
SIM card
auxiliary 16, 48
eject button 17, 49
ejecting 49
inserting 49
9500 Portable Phone 16, 48
PIN code 48
speaker
volume adjustment 17, 47
speakerphone mode
muting calls 17, 45, 46
switching to 17, 45
volume adjustment 17, 47
Subscriber Identity Module. See
SIM card
switching to privacy mode 45
switching to speakerphone mode
45
T
talk time
with batteries 29
with external power 29
55
9570.book Page 56 Monday, March 15, 1999 4:43 PM
transporting the 9570 Portable
Dock 50
troubleshooting 51
V
volume
handset 47
privacy mode 17
ringer 47
speakerphone mode 17, 47
volume control keys 17, 47
56
Index
9570.book Page 57 Monday, March 15, 1999 4:43 PM
Patent Information
Manufactured under one or more of the following U.S. patents:
D337332
D306594 5083304
4741034
4616314
4121218
D324024 5230007
4912602
4742562
4617520
4138681
D324388 5230093
D286778 D295627 4918732
4193036
5233633
5095503
4922178
4746242
4626309
4254382
D325028 5235492
D295973 4945570
4628529
4302845
D325583 5237257
D295975 4954796
4629829
4312074
5239127
5109536
4959851
4751737
4630304
4327319
D325915 5241545
D296187 4963812
4630305
4329666
5241548
5113436
4963843
4761621
4633141
4369516
5241650
5117450
4965537
4764737
4636593
4369522
5241693
5121047
D297734 4972355
4636741
4378603
5242767
5122480
D288432 D297735 4972432
4390963
D339582
5122722
4972455
4777564
D269873 4648125
D327061 5249302
Re.32768 4975808
4649543
4398265
5251331
5128834
D288683 D299136 4984290
4400584
D314173 D328302 D340710
4797929
4654655
4400585
5260988
D315330 5142551
D270835 D289156 4798975
5261119
D315346 5142696
4800348
D271491 4662691
5262710
D315543 5146620
4802236
Re.31470 4667333
5263052
D315559 5148471
4809356
4668917
4431977
5276707
D315565 5148473
4811377
4670747
4434461
5278994
5148961
5004992
4811404
4672502
4455534
D343173
D315907 5150359
4827226
4680787
4462098
5280637
5150384
5008925
4827507
D275951 4681476
D344087
D316417 5152006
4829274
4683585
4484153
5287553
D316859 5157693
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Patent Information