Cordless DT590
Cordless Telephone for MD Evolution
User Guide
User Guide
EN/LZTBS 102 1964 R2A
© Aastra Telecom Sweden AB 2008. All rights reserved.
2
MD Evolution – Cordless DT590
Table of Contents
Table of Contents
page
Welcome .......................................................... 5
Important ......................................................... 9
DT590 General Description ............................ 22
Incoming Calls ............................................... 37
Outgoing Calls ............................................... 41
Outgoing Calls, Busy/No-Answer ................... 45
During Calls .................................................... 50
Local Phonebook ........................................... 57
Central Phonebook ........................................ 66
Call Forwarding Services ................................ 67
Voice Mail Services ......................................... 77
SMS Text Messages (optional) ........................ 95
Group Services .............................................. 97
More Features on your Extension ................. 104
DT590 Adjustments ..................................... 122
Audible Signals ............................................ 135
MD Evolution Standard Services Prefixes ..... 137
Useful Hints .................................................. 139
Installation .................................................... 141
Reference .................................................... 147
Troubleshooting ............................................ 153
Glossary ....................................................... 155
Index ............................................................ 157
MD Evolution – Cordless DT590
3
Table of Contents
4
MD Evolution – Cordless DT590
Welcome
Welcome
Welcome to the User Guide for the cordless telephone DT590 of
the MD Evolution Communication Platform.
The User Guide describes the facilities of the MD Evolution
Communication Platform and the phone DT590 with a default
programming. There may be some differences in the way your
phone is programmed. Please consult your system administrator if
you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.aastra.com
MD Evolution – Cordless DT590
135
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Aastra´s homepage, Aastra
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Aastra will not be liable for any damages arising
from use of an illegal modified or altered publication.
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their
respective owners.
Warranty
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Aastra shall not be liable for
errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at: http://www.aastra.com/sdoc
136
MD Evolution – Cordless DT590
Welcome
FCC Statement
FCC 15.105 Information to the user of a Class B device:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
Privacy of communications may not be ensured when using this
phone. This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device complies with
FCC SAR limit of 1.6 W/kg. The highest SAR value measured when
used at the ear is 0.081 W/kg. This device must not be collocated
or operating in conjunction with any other antenna or transmitter.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear side, underneath
the battery of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone
company.
REN is N/A as this product is intended to be connected behind a
FCC Part 68 compliant PBX system. It is not intended for direct
connection to telephone network.
If this equipment cause harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
MD Evolution – Cordless DT590
137
Welcome
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact your Aastra business partner:
http://www.aastra.com/solutions/enterprise/contacts/us.shtml.
This equipment is not intended to be repaired by the customer
(user). If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the
equipment until the problem is resolved
Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment that it does
not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone
company or qualified installer.
This equipment is hearing aid compatible (HAC).
•
138
Electrical Safety Advisory:
Electrical surges, typically lightning transients, are very
destructive to customer terminal equipment connected to AC
power sources. Customer is thus recommended to use a surge
arrestor for the equipment that requires AC power.
MD Evolution – Cordless DT590
Important
Important
This section describes the information that is important to know
before you use the DT590 phone, battery, charger and the
functions described.
Note: This User guide describes the supported MD
Evolution Communication Platform functions together with
the most commonly used telephone specific functions. All
telephone specific functions are listed in the menu
structure, see section “Menu structure” on page 162.
Before using the DT590 the first time you have to charge and
connect the battery, see section “Installation” on page 141.
Numbering Plan
In this User Guide, the listed prefixes and suffixes to access
services, are those of the standard configuration of the MD
Evolution Communication Platform. Prefixes and suffixes may,
however, have been modified by your system administrator.
Suffixes are not dependant of the country, the services prefixes for
the different countries are listed in the table “MD Evolution
Standard Services Prefixes” on page 137.
Note: Using the services offered by your DT590 extension
is usually carried out by dialling the access prefixes
assigned to the corresponding services. Most of the time,
you will have a list of the prefixes applicable to your facility
that was provided by your system administrator, if the list
has been modified. If necessary, ask your attendants for
additional information. Through their attendant's position,
the attendants generally have access to an internal dialling
plan in effect for your facility
MD Evolution – Cordless DT590
139
Important
Guidelines, Warnings and Precautions
Safety instructions
Save these instructions.
Read these safety instructions before use!
Recommendations
140
•
Save this user guide. It includes important safety information
and operating instructions. Save all instructions for future
reference.
•
Before using the telephone, please follow the operating
instructions and adhere to all warnings and safety precautions
located on the product and in the user guide.
•
Always keep and handle your products with care and keep
them in a clean and dust-free place. Proper use and care will
prolong the products life. Use a soft absorbent tissue or cloth to
remove dust, dirt or moisture.
•
Always ensure that the phone, battery and charger are used
and operated in the intended environment for which they are
designed.
•
Operate the phone in temperatures between 0°C to +40°C
(32°F to 104°F).
•
Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F), unless the product
has been specifically designed and officially approved for such
environments.
•
Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.
•
Do not put the product in the microwave oven: this may cause
damage to either the oven or the product.
•
Do not attempt to disassemble or alter any part of the phone,
the charger(s) or the battery-pack. Disassembly or alteration
may result in electrical shock or irreversible damage to the
equipment. Only a qualified service personnel or an authorized
Aastra partner should conduct internal inspections, alterations
and repairs.
•
Do not expose your product to open flames or lit tobacco
products.
MD Evolution – Cordless DT590
Important
•
Do not drop, throw or bend your products. This may cause
malfunction or electric shock.
•
Do not paint your product.
•
Do not use your product in an area where a potentially explosive
atmosphere exists, unless the product has been specifically
designed and officially approved for such environments.
•
To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.
•
Do not allow heavy objects to fall on the telephone.
•
Do not use auxiliary equipment with the telephone which is not
exclusively recommended by the manufacturer. The use of any
auxiliary equipment not recommended by the manufacturer
may result in fire, electric shock, or injury, and will void the
warranty.
•
Connect AC (power supply) to the desktop battery charger only
to designated power sources as marked on the product.
•
Clean the batteries using ethanol and isopropyl alcohol
•
Do not allow children to play with the product packaging
material. Product packaging material is often small and may
present a choking hazard.
•
Do not allow children to play with your telephone. It is not a toy.
Children could hurt themselves or others. Children could also
damage the telephone.
Disposing of the product
•
Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
Potentially Explosive Atmospheres
Turn the cordless telephone off when in an area with a potentially
explosive atmosphere. It is rare, but the telephone or its
accessories could generate sparks. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas, (such as gas
stations), below deck on boats, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles
(such as grain, dust, or metal powders).
Do not transport or store flammable gas, liquid, or explosives in any
compartment of a vehicle which also contains the telephone and
accessories.
MD Evolution – Cordless DT590
141
Important
In the U.S., vehicles powered by liquid petroleum gas (such as
propane or butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protection Association, One Battery march Park,
Quince, Massachusetts 02269, Attention: Publication Sales
Division.
Power supply
•
Connect the AC power adapter of the charging unit only to the
designated power sources as marked on the charger.
•
Make sure the cord is positioned so that it will not be subjected
to damage or stress.
•
To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.
•
The AC power adapters must not be used outdoors or in damp
areas.
•
Never modify the cord or plug. If the plug will not fit into the
outlet, have a proper outlet installed by a qualified electrician.
•
Limit the distance between the mains socket and the cordless
telephone when charging for easy accessibility.
•
As an energy saving measure, disconnect the charger from the
main socket after charging.
•
When unplugging the mains adapter from the power outlet,
make sure that your hands are dry and ensure that you hold the
solid portion of the mains adapter.
•
Do not pull on cables.
Charging and batteries
Please read carefully the following important precautions
before the first time use of the batteries. Make sure to
understand and observe all cautionary instructions stated, so
as to avoid any possible safety hazards that are caused by
any misuse, misapplication or damage to batteries.
142
•
Only use batteries, mains adapters or desk and rack chargers
designed for use with your product.
•
Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.
MD Evolution – Cordless DT590
Important
MD Evolution – Cordless DT590
•
cordless telephones are equipped with Nickel Metal Hydride
(NiMH) batteries or Lithium Ion Lion batteries. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.
•
The battery must always be completely charged (minimal 4
hours) before first time use.
•
The battery in your product is designed to withstand many
charge cycles.
•
Use only the recommended charging equipment.
•
Improper charging can cause heat damage or even high
pressure rupture.
•
Observe proper charging polarity.
•
Do not solder lead wires directly onto the battery.
•
Do not allow water to come into contact with the battery.
•
The initial charging of a NiMH battery will cause the battery to
become warm. This is a normal effect of charging NiMH
batteries.
•
The batteries are replaceable, however it is not the intention to
do this frequently.
•
Only charge the batteries when placed in the phone.
•
Use only the specified battery-packs for your product.
•
Never heat or dispose of the battery into a fire, which, or else,
may cause leakage, burst or fire.
•
Remove the carrying case from the product while in charger.
•
Do not cover the product while being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the
battery is a chemical process and causes the battery to become
warm during charging. Make sure the environment in which the
phone is charged, is well vented.
•
The cordless telephone can be charged either when switched
on or off.
•
Do not connect the battery's positive and negative leads
altogether in any case.
•
Do not strike or drop the battery. It may cause damage to the
battery.
•
Do not charge the battery under the temperature of +5°C
(+41°F). Be sure to charge the battery between the
temperatures of +5°C and +45°C (+41°F and 113°F). Charging
beyond these conditions may impair the battery performance
and shorten the life cycle.
143
Important
•
Do not use battery packs from different types, brands or of
different capacities.
•
The battery is to be stored in a dry cool place, with the ambient
temperature around of +25°C (+77°F) for best performance.
•
The battery continues to discharge a minimal portion of its
power, even if the product is switched off or the battery is
removed.
•
Dispose the battery in accordance with all local regulations,
applicable in your country.
•
Do not allow the metal contacts on the battery to touch another
metal object. This could short-circuit and damage the battery.
•
Do not attempt to take a battery apart.
•
Do not disconnect the battery unless it needs to be replaced.
•
Do power the telephone off before removing the battery.
Warnings
•
Smoke or fumes
Stop operating the products and turn off immediately in case of
smoke or fumes. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.
•
LCD
If the liquid crystal display breaks, avoid injury by not allowing
the liquid crystal to come into contact with eyes, skin or mouth.
Prevent the liquid crystal from leaking out of the broken glass.
Preventing malfunction
144
•
Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields
may cause malfunction and corrupt the communication.
•
Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form
on its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end
communication or damage the equipment. When condensation
is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the
power outlet. Wait until the moisture evaporates from the
equipment before putting it in operation again.
MD Evolution – Cordless DT590
Important
•
Avoid accidental drop of the phone. Use the clip, security clip or
carrying case specified for carrying purposes of the phone.
•
Avoid the phone being squeezed between furniture and your
body when carrying the phone in your pocket or attached to
clothing.
Exposure to Radio Frequency Signals (SA)
A cordless telephone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limit for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the US government and Canada.
These limits are part of comprehensive guidelines and established
permitted levels of RF energy for the general population. These
guidelines are based on the safety standards previously set by both
US and international standard bodies. These standards include a
substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standards for cordless telephones employs a unit of
measure known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC and Canada is 1.6W/kg averaged over one
gram of tissue.
Tests for SAR are conducted using standard operating positions
specified by the FCC with the phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level,
the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to
operate at multiple power levels. Before a phone model is available
for sale to the public, it must be tested and certified to the FCC that
it does not exceed the limit established by government-adopted
requirement for safe exposure. The tests are performed in positions
and locations (for example, at the ear and worn on the body) as
required by the FCC for each model.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the government
requirement for safe exposure.
For body worn operation, to maintain compliance with FCC RF
exposure guidelines, use only approved accessories. When
carrying the telephone while it is on, use only the specific belt clip
that has been tested for compliance.
Use of non-approved accessories may violate the FCC RF
exposure guidelines and should be avoided.
MD Evolution – Cordless DT590
145
Important
This device has been shown to be capable of compliance for
localized specific absorption rate (SAR) for uncontrolled
environment/general population exposure limits specified in ANSI
IEEE Std. C95.1-1992 and had been tested in accordance with the
measurement procedures specified in FCC/OET Bulletin 65
Supplement C (2001) and IEEE Std. 1528- 2003 (December 2003).
Most modern electronic equipment (for example, equipment in
hospitals and cars) is shielded from RF energy. However, RF energy
from cordless telephones may affect some electronic equipment.
Chemical Resistance
The alpha and numeric characters printed on the exterior of the
cordless telephone have been tested and found resistant to
chipping, fading or wearing off when the telephone is treated with
common cleaners and disinfectants or perspiration.
The following chemicals have shown no harmful effect:
•
3% Hydrochloric Acid
•
M-alcohol (70% Methylated Ethanol)
•
60% Chlorhexidin 0.5mg/ml
Important: Acetone can be damaging to the plastic casing
of the cordless telephone and should not be used.
The cordless telephone is one of the most innovative products ever
developed. With it, you can maintain connectivity to traditional
telephone services while remaining mobile around the work
environment. For the safe and efficient operation of your telephone,
observe the guidelines in this manual. Your cordless telephone is a
radio transmitter and receiver. When it is on it receives and sends
out radio frequency (RF) energy. The telephone operates in the
frequency range of 1921.5 to 1928.5 MHz and employs commonly
used modulation techniques.
Note: Read this information before using your cordless
telephone.
146
MD Evolution – Cordless DT590
Important
Operation Procedures
In the U.S, cordless telephones are subject to the rules and
regulations of the FCC. Following these rules will help to eliminate
confusion, ensure the most efficient use of the existing frequencies,
and result in a smoothly functioning radio network.
The following offenses are punishable by fine, imprisonment, or
both:
•
Use of profane, indecent, or obscene language.
•
Transmission of a false distress signaler call.
•
Willful or malicious interference with any other radio
communications.
•
Refusal to yield a channel or radio frequency when informed that
it is needed for an emergency call. Emergency calls have priority
over all messages.
•
Adjustment of the equipment by anyone other than a qualified
licensed technician.
IC Requirements
The term “IC:” before the radio certification number only signifies
that Industry of Canada technical specifications were met.
Warranty Notification
Do not disassemble the telephone. Disassembling the telephone
voids the warranty. The cordless telephone consists of no
consumer serviceable components. Service should be performed
only by Authorized Service center.
Modifications
Modifications not expressly approved by Aastra could void the
user's authority to operate the equipment.
MD Evolution – Cordless DT590
147
Important
Intrinsic Safety
The DT590 phone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
Preparing for Use
Before using the DT590 the first time you have to charge and
connect the battery, see section “Installation” on page 141.
Note: Place the phone in the charger and charge it for at
least one hour before using it the first time.
Coverage Area
Your organization’s premises are covered by a number of cells
which form the coverage area. You can make and answer calls
anywhere within this area, outside the area you will lose contact
with the system.
Company coverage:
148
MD Evolution – Cordless DT590
Important
PIN Code
Your phone is not provided with a preset PIN code. You should
enter a personal PIN code to prevent misuse.
To change the PIN code
¾
º
º ÜÛ
º ÜÛ
ÜÛ
ÜÛ
¿ ÜÛ
¿ ÜÛ
¿ ÜÛ
¿ ÜÛ
Route: Menu » Toolbox » Locks » Phone lock » On
Press.
Select the “Toolbox” tab.
Select the menu item “Locks” and confirm.
Select the menu item “Phone lock” and confirm.
The following options are available:
On/Off
Confirm the selected the menu item “On”.
Press.
Old code:
New code(1):
New code(2):
is displayed.
When using the phone for the first time, enter the
New code(2) and confirm.
For changing the code, enter the current code (Old code) and
confirm.
Enter the four digits of the new code (New Code(1)) and
confirm.
Enter the new code (New Code(2)) again and confirm.
Either the new code is accepted or “Wrong Code!” is displayed. If
“Wrong Code!” is displayed, you have entered a number that does
not match the current code.
Note the new code for future use.
MD Evolution – Cordless DT590
149
Important
Note: If you enter an incorrect new code three times in a
row, your phone leaves this menu option. To continue the
operation, you have to enter the correct PIN code when
“Authenticate - Enter PIN Code” is displayed.
In other situations, if you enter an incorrect code three times
in a row, your phone is blocked and “Authenticate - Enter
IPEI Code” is displayed. See section “IPEI Code” on
page 150 to unblock your phone.
IPEI Code
The IPEI code is a unique code which has been assigned to your
phone (International Portable part Equipment Identity).
If your phone is blocked because an incorrect PIN code has been
entered three times, you can unblock it with the IPEI code.
The IPEI code of the cordless telephone may be needed also to
enable telephone network subscription.
*#06#
Read out the IPEI code
Press.
A message box with “IPEI” is displayed followed by the IPEI
number.
Note: Write down the IPEI code for future use. If you cannot
retrieve the IPEI code, please contact your system
administrator. Keep the IPEI code secret to prevent misuse
of your phone.
¿ ÜÛ
Unblock the DT590
Enter the IPEI code and confirm.
The phone returns to the menu.
Your phone is switched off.
150
MD Evolution – Cordless DT590
Important
Network (submenu option)
The submenu option Network should only be used for
administration purposes by Aastra service staff. Using this menu
option may cause a logout from the DECT/GAP network, and no
further calls will be possible.
Note: In case of a network unsubscription, the phone must
be logged on again by a service technician.
MD Evolution – Cordless DT590
151
DT590 General Description
DT590 General Description
17
16
1
2
15
Network name
4736
04-Jul-08
08:15am
3
b
x
14
4
13
12
5
11
10
9
8
6
152
7
MD Evolution – Cordless DT590
DT590 General Description
1
Volume Up
This button is used for increasing the ear piece volume and the
loudspeaker volume in handsfree mode. See section “Adjust ear
piece volume” on page 252 and section “Adjust loudspeaker
volume for handsfree speaking” on page 252.
2
Volume Down
This button is used for decreasing the ear piece volume and the
loudspeaker volume in handsfree mode. See section “Adjust ear
piece volume” on page 252 and section “Adjust loudspeaker
volume for handsfree speaking” on page 252.
3
Loudspeaker
The loudspeaker is placed on the rear side of the handset. See
section “Adjust loudspeaker volume for handsfree speaking” on
page 252.
4
Off hook / Yes
This button is used for connecting calls, pressing briefly once in
standby mode will open the call list. Always press this button to
confirm choices when working in menu mode.
5
C (Clear) / Mute
Pressing this button in standby mode will mute the ringer signal,
pressing it during a call will mute the microphone.
6
Microphone
Note that the microphone is placed on the bottom side of the
handset, close to the charging connectors. (The three small holes
to the left of the message key is a matter of design and has no
functionality.)
7
Charger connectors
See section “Installation” on page 141.
8
R / Message key
With this key you put a call on hold (inquiry) and retake a call put on
hold. Pressing this key in standby mode will result in an outgoing
call to a specific extension number. If the “voice message” icon
appears, you can enter your mailbox system to retrieve the voice
message.
9
Handsfree key
Press the handsfree key to turn on the loudspeaker. See sections
“Incoming Calls” on page 167, “Outgoing Calls” on page 171 and
“During Calls” on page 180.
MD Evolution – Cordless DT590
153
DT590 General Description
10
Keypad
In idle and number input mode:
In standby mode, pressing the keypad briefly enters the digits
0 to 9 and the characters * and #. Pressing and holding the *-key
will add a pause represented by a “-”.
In text input mode:
When writing text messages and adding/editing names in the
Phone Book, pressing keys 0 to 9, *, or # displays the first available
character on that specific key. The marked character is selected
after a time-out (3 seconds) or when another key is pressed.
Pressing key 1 adds space between the characters and pressing
the *-key switches between upper and lower case. The first
character entered in a message, or when adding/editing a name in
the Phone Book, will be an upper level character followed by lower
level characters unless the *-key is pressed before entering the
character.
154
11
Menu key
Pressing the menu key in standby mode will open the (integrated)
“Phonebook” menu. During a call it will open the “3rd party” menu.
If the key has been used to leave the menu mode, the last used
menu will be opened.
12
Navigation key
Use this key to navigate in the menu and text modes. When the left
navigation key is pressed in standby mode and during a call, the
left-most menu tab is highlighted. When the right navigation key is
pressed, the right-most menu tab is highlighted. Navigation key up
and navigation key down is used for navigating up/down in the
menu.
13
On/Off / On hook / No
This button is used for disconnecting calls and returning to the
previous screen. Pressing the button for more than 3 seconds will
switch the handset on/off.
14
Headset connector
The headset connector is used for connecting a headset and can
also be used for connecting a data cable for downloading software
and other data to the handset.
15
Display
The full graphic type display is 101 pixels wide and 80 pixels high
with white backlighting that can be switched on/off or set to
automatic. It is also possible to change the display contrast. See
sections “Display Backlight” on page 259, “Display Contrast” on
page 260.
MD Evolution – Cordless DT590
DT590 General Description
16
Ear piece
Please note: The phone may retain small magnetic pieces
around the ear piece region.
17
LED
Ringing, message waiting, battery low, exit cover area.
Case
The case is made of durable PC/ABS plastic.
Antenna
The antenna is integrated into the handset.
Clip
The clip on the back of the handset is used for fastening the
handset to a belt or similar.
Battery
The battery is a rechargeable Li-Ion battery placed under a battery
cover and connected to the handset in such a way that improper
contact is not possible. By placing the handset in the charger, an
empty battery can be charged within four hours.
MD Evolution – Cordless DT590
155
DT590 General Description
Display Info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. In standby mode, the display
normally shows the owner identity.
The DT590 display
Menu tabs
lg
User identity (name)
User identity (number)
Brown
4736
04-July-08
08:15am
Date
Key lock, Alarm icon, and current time
X3pm2nqt
Info row (icons)
The following display examples show the different states of your
phone:
Idle phone
Depending on the status and settings of your phone, different
information can be shown.
Normal
Brown
4736
04-July-08
08:15am
X
t
“Brown” is the programmed name in your network. The second
row shows your extension number. The third and fourth row show
the current date and time. The icons for key lock and alarm would
appear on the fourth row. The fifth row (info row) shows icons for
signal strength, messages, battery status, etc.
156
MD Evolution – Cordless DT590
DT590 General Description
Outgoing call
Normal outgoing call:
When you make an outgoing call, both the traffic state and the
dialled number or name are displayed:
Calling
3234
X3
t
When the outgoing call is answered:
Duration time
01:03
3234
X3
t
Incoming call
Normal incoming call:
If available, the number or the name of the caller is displayed.
X
MD Evolution – Cordless DT590
Internal call
External call
Smith
0022281100
t
X
t
157
DT590 General Description
Diverted call:
A diversion indicator before the number or name informs you that
the call is diverted to your phone. For example, the display shows
that the number of Mr. Smith was dialled, but the call was diverted
to you:
Internal call
B Smith
3234
X
External call
B Smith
00022281100
t
X
t
System connection messages
No system
Out of coverage
The phone is not in contact with any system. Please ask your
system administrator to log on the phone.
Note: When reentering the coverage area, it can take a
couple of minutes before the phone has automatically
registered into the system.
No access
158
Access indication
Your phone has contact with a system, calling is not allowed.
MD Evolution – Cordless DT590
DT590 General Description
1
2
3
4
5
6
7
8
9
MD Evolution – Cordless DT590
Menu tabs
Phonebook
The “Phonebook” menu contains all names/numbers in the
integrated Phone Book.
Message
The “Message” menu contains all message handling such as
listening, reading, writing, and sending messages.
Call info
The “Call info” menu contains call lists and call time.
Call service
The “Call service” menu contains absent handling and diversion of
calls.
Toolbox
The “Toolbox” menu contains a calculator, alarm clock, and
personal handset settings such as changing the ringer volume,
selecting the language etc.
3rd party
The “3rd party” menu contains all functions for calls where a third
(or more) party is involved.
Ongoing call
The “Ongoing call” menu contains shortcuts to the message menu
and to the call list, and possibility to change to DTMF signalling
mode etc.
User busy
In the “User busy” menu, camp-on for PBX internal calls can be
initiated if the called person is busy, or callback when the called line
is no longer busy.
Call waiting
In the “Call waiting” menu information of the caller (if available) can
be found if camp on is initiated by another party. A call waiting can
also be picked up on another line while maintaining the first
connection.
159
DT590 General Description
X
g
n
t
u
q
m
V
l
P
A
B
160
Display icons
Signal strength
The Signal strength indicator is on when your phone is connected
to the system. The bars indicate reception quality.
Alarm clock
The Alarm clock icon is visible when the alarm clock is set.
Ring signal muted
The Ring signal muted icon is on when the mute button is pressed
and “Mute ringer?” is selected.
Battery
The battery icon is always shown in the display in standby mode.
When the level is low it is time to charge the battery.
Low battery
The low battery icon is shown when the battery has 10% of its
capacity left. The icon is flashing when the battery capacity is equal
to or lower than 5%.
Handsfree speaking
The handsfree speaking icon is shown when the handsfree
operation is activated.
Voice message
The voice message icon indicates that a new voice message has
arrived. The icon remains in the display until all new messages in
the inbox are heard.
Text message
The text message icon indicates that a new text message has
arrived. The icon remains in the display until all new messages in
the inbox are read.
Key lock
Keys are locked.
Headset
The headset icon indicates that a headset is connected to the
phone.
Microphone muted
The microphone muted icon indicates a muted microphone.
Redirected call
The redirected call icon indicates that the incoming call is redirected
from another phone.
MD Evolution – Cordless DT590
DT590 General Description
3
C
->
i
o
j
DU
r
s
w
MD Evolution – Cordless DT590
Call info
The call info icon indicates that there are new missed calls in the
call list. The icon remains in the display until the calls are checked
and either answered or rejected.
Search Phonebook
The search Phonebook icon is visible when it is possible to press
the navigation key up/down and search for a name/number in the
integrated Phone Book.
Diversion indicator
When the diversion indicator is displayed before a name or number
it indicates that the phone is diverted to another extension.
Answered call
Outgoing call
Missed call
Menu pointer
The menu pointers are visible when it is possible to press the
navigation key up/down to access more options or information.
Radio button
The radio button icon is visible when you can select an option.
Radio button selected
The radio button selected icon indicates a selected option.
Ringer volume
The ringer volume icon shows the selected ringer volume.
161
DT590 General Description
Menu structure
º
The available phone-specific functions and network functions can
be accessed via the DT590 menus.
Press to access the “on hook” menu when in idle mode or to
access the “off hook” menu during a call (see below).
Menu structure
Options available when “on hook”
Phonebook
Message
Call info
Call service
Toolbox
Call
Add contact
Edit contact
Delete contact
Open central*
mVoice
Missed calls
Call list
Call time
Absence***
Divert***
Alarm clock
Calculator
Sound & Alerts
Display
Network
Time & Date
Locks
Answering mode
Language
In charger mode
Master reset
Inbox*
Send*
º Move within a menu.
ÜÛ Make selection. Move to submenu.
ÚÙ Move to previous menu.
½ Move to idle display.
¾ Access the menu.
Options available when “off hook”
3rd party
Phonebook
Ongoing call
User busy
Call waiting
Call 3rd party***
Switch call***
Transfer***
Add to conf.***
End new call***
Call
Add contact
Edit contact
Delete contact
Open central*
Audio transfer***
Message
Call list
Long DTMF
Short DTMF
Send pause
Call waiting***
Call back***
Info***
Switch***
Note:
* Optional, only applicable in conjunction with the Integrated Messaging Server,
***This feature is not supported.
162
MD Evolution – Cordless DT590
DT590 General Description
Navigation keys
Confirm
Left
Clear/Exit
Up
ÜÛ
ÚÙ
º¾
½
Back to previous menu/No
Right
Menu key
Down
Phonebook tab
1
Phonebook Call
Add contact New
From call list
Edit contact
Delete
contact
Open
central*
Entries in the Central Phonebook
Note: * Optional, only applicable in conjunction with the Integrated
Messaging Server
Message tab
2
Message
m Voice
(Access to your voice mailbox)
Inbox*
(The last 10 received messages)
Send*
Unsent
New
Outbox
Note: * Optional, only applicable in conjunction with the Integrated
Messaging Server
MD Evolution – Cordless DT590
163
DT590 General Description
Call info tab
3
164
Call info
Missed calls
(Missed calls in separate list)
Call list
(The last 20 calls - dialled, incoming,
missed)
Call time
(Accumulated outgoing call time and
for the last call)
MD Evolution – Cordless DT590
DT590 General Description
Toolbox tab
5
Toolbox
Alarm clock (Set, Clear)
Calculator
Ringer volume (Voice, Mail, Alarm)
Vibrator alert (On/On when silent/Off)
Sound & Alerts
Ring signals
Alarm signal
Internal
External
Callback
Message alert
Mail
Voice
Key sound
Silent
Click
Tone
Display
Backlight (On/Off/Automatic)
Contrast
Popup info (Enable/Disable)**
Network
Subscribe
Select
Priority
Rename subscr.
Unsubscribe
Time & Date
Time format
Date format
Locks
Key Lock (Automatic/Off)
Phone lock (On/Off)
Answering mode
Any key (On/Off)
Auto answer (On/Off)
Low 1
Low 2
Medium 1
Medium 2
High 1
High 2
Mix 1
Mix 2
Melody 1 to 6
User 1 to 10
None
Click
Tone
Low 1
Low 2
Medium 1
Medium 2
High 1
High 2
Mix 1
Mix 2
Melody 1 to 6
User 1 to 10
Language (11)
In charger mode
Redirect
Off
Master reset
Settings only
All
Note: ** This feature is not supported
MD Evolution – Cordless DT590
165
DT590 General Description
Ongoing call tab
7
Ongoing call*
m Voice
Inbox
Send
Message
Call list
Long DTMF
Short DTMF
Send pause
Note: * Depends on the programming of your phone
DT590 Switching On/Off
ÚÙ
Switch on
Press and hold at least 3 seconds until the display lights up.
If the phone does not switch on or the battery icon starts flashing,
the battery is low. Charge the battery.
Note: If the signal strength icon is off and the message
“No system” or “Searching” is displayed, you cannot make
or answer calls.
Switch off
ÚÙ
166
Note: During calls, you cannot switch off your phone.
Press and hold at least 3 seconds until the display turns
blank.
MD Evolution – Cordless DT590
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal or external call. You
can also see who has called you in the Call list.
Answering Calls
The ringing type tells you whether the call is an internal, external or
callback call and the display indicates the number of the incoming
call.
ÜÛ
If the number is stored in the integrated Phone Book, the
associated name is shown instead.
Press to answer.
If you do not answer the call, the number is stored as a missed call
in the Call info/Missed calls and you are asked “Check Who
Called?”. See section “Call Info” on page 169.
Note: Calls can be answered at any time, whether you are
programming, keying in a number, etc.
¼
MD Evolution – Cordless DT590
Handsfree
Press to answer the call in handsfree speaking mode.
You are connected to the caller via the loudspeaker and
microphone.
167
Incoming Calls
ÚÙ
End the call
Press.
Mute ringing sound temporarily
½
If the phone rings or a warning sounds at an inconvenient moment,
you can temporarily suppress the sound:
Press to turn off the ringing for the moment.
The ring off icon appears.
All alert signals will silence for this specific call. But even with the
sound off, you can still answer the call. The warning light keeps
flashing. If you do not answer the call, the number is stored as a
missed call in the Call info/Missed calls. To turn off the ringing
sound permanently, see section “Volume Control” on page 252.
Change answering mode
The phone can be set to answer a call automatically or by pressing
any key.
Note: The auto answer mode is only useful when a headset
is connected.
¾
º
º ÜÛ
º ÜÛ
º ÜÛ
168
Route: Menu » Toolbox » Answering mode
Press.
Select the “Toolbox” tab.
Select the menu item “Answering mode” and confirm.
The following options are available:
•
Any key (press any key to answer the call)
•
Auto answer (the call is automatically connected when the
headset is in use)
Select “Any key” or “Auto answer” and confirm.
Select “On” or “Off”and confirm.
MD Evolution – Cordless DT590
Incoming Calls
Call Info
The Call info gives you information about missed calls, the call list
and the call time.
Missed calls
The last 10 incoming and missed calls are stored in the Missed
calls list.
The calls are marked with the following icon:
j
Missed call
Call list
The last 20 calls (10 dialled and 10 incoming/missed calls) are
stored in the Call list.
The different call types in the Call list are marked with the following
icons:
i
o
j
ÚÙ
Ü
Û
º
ÜÛ
MD Evolution – Cordless DT590
Incoming call
Outgoing call
Missed call
When there are new unanswered calls, the call info icon is
displayed and the display shows: “Check Who Called?”.
Press if you do not want to return a call.
To return an unanswered call
Press briefly.
The Missed calls list with the dialling numbers or, if available, with
the names from the integrated Phone Book appears.
Scroll until you have the correct number or name.
Press to call the selected number.
Tip: If you press the C/Mute key instead of the Yes key, you
can remove the number from the list.
169
Incoming Calls
To return any call
The last 20 calls (10 dialled and 10 incoming/missed calls) are
stored in the Call list. You can access the Call list via the Call info
menu.
¾
º
º ÜÛ
º
ÜÛ
Route: Menu » Call info » Call list
Press.
Select the “Call info” tab.
Select the menu item “Call list” and confirm.
The Call list is displayed.
Scroll until you have the correct number or name.
Press to call the selected number.
You can permanently store the numbers from your Call list in your
integrated Phone Book. See section “Add Numbers from Call List”
on page 193.
Call Pick-Up Individual
13
¿
Ü
Û
170
When your extension is idle, you may also answer a call that is
ringing for another extension, without having to change extensions.
Dial the prefix “13” for the call pick-up service.
Next, directly dial the directory number that is ringing
Press to call the selected number.
Note: Certain extensions (such as yours) may possibly be
equipped with permanent protection against call pick-up. If
this is the case, this service will obviously be refused on
these extensions (and vice-versa).
MD Evolution – Cordless DT590
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
You can also make a call via the Phone Book, see section “Local
Phonebook” on page 187 and “Central Phonebook” on page 196.
Making Calls
¿
Ü
Û
Enter the desired number.
The number is displayed.
Press when the number is correct.
Your phone will go off hook and dial the number. The name of the
called party is displayed if connecting line information is available.
Notes:
Correct a wrong entry by pressing the C/Mute key.
If you decide not to make the call while keying in the
number, press the NO key to stop.
If you receive a call while keying in the number, simply press
the Yes key to answer.
You can make your calls faster by using abbreviated
numbers or dial-by-name. See section “Abbreviated
Numbers” on page 173.
MD Evolution – Cordless DT590
171
Outgoing Calls
Handsfree
¼
While you are waiting for a connection, dial tone or during the call:
ÚÙ
To end calls
Press to switch the call to handsfree speaking mode.
You are connected to the caller via the loudspeaker and
microphone.
Press to end the call.
The duration of the call is displayed.
Redial Last External Number
11 ÜÛ
When you initiate an external call, the system automatically stores
all dialled digits, irrespective of whether the call was successful or
not.
Press to redial the last dialled external number.
The display will show the dialled number.
Redial Call List Number
Ü
Û
º
ÜÛ
172
The last 20 dialled, received, and missed numbers are stored in the
Call list. If a number occurs more than once, the last time stamp is
shown. You can dial one of these numbers by selecting the number
from the Call list.
Press.
The Call list appears.
Scroll until you have the correct number or name.
Press to call the selected number.
Tip: If you press the C/Mute key instead of the Yes key, you
can remove the number from the list.
MD Evolution – Cordless DT590
Outgoing Calls
You can also access the Call list via the Call info menu.
Route: Menu » Call info » Call list
You can permanently store the numbers from your Call list in your
integrated Phone Book. See section “Add Numbers from Call List”
on page 193.
For more information about the Call list, see section “Call Info” on
page 169.
Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as common abbreviated numbers in the exchange.
External numbers are stored centrally in your MD Evolution
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so
Usually, you will have access to a general list of abbreviated
numbers valid for all users in your facility.
Additionally, based on your user rights, you may also have access
to a personal list of 20 abbreviated numbers that are either
personal, or shared among a restricted group of users.
All of these abbreviated numbers are managed by your system
administrator or possibly your facility's attendants. Contact them as
needed.
To contact an external party using abbreviated numbers:
2¿
ÜÛ
MD Evolution – Cordless DT590
Enter the abbreviated number
Please refer to your telephone directory.
Press to make the call
The call is then established just as if you had manually dialled the
external party's number.
173
Outgoing Calls
Notes:
A personal abbreviated number accepts values from 00 to
19. An abbreviated number on the general list is usually
from 200 to xxx.
An abbreviated number is generally complete. It may also
be incomplete, in which case you will need to complete the
number by dialling the rest manually. This may, for example,
allow you to access a series of numbers using just one
abbreviated number
174
MD Evolution – Cordless DT590
Outgoing Calls, Busy/No-Answer
Outgoing Calls, Busy/No-Answer
Sometimes you make a call but the person is not available.
These functions will help you in your attempts to establish contact
with the called party.
You can also make a call via the Phone Book, see section “Local
Phonebook” on page 187 and “Central Phonebook” on page 196.
Automatic Callback
1
Ú
Ù
MD Evolution – Cordless DT590
You call an extension and receive busy tone or get no answer. This
can also be used if no external line is free:
Press.
Verification tone.
Press.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds; otherwise the Callback service is cancelled.
175
Outgoing Calls, Busy/No-Answer
Busy Extension
You call an extension and receive busy tone.
Intrusion
3
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
Press to intrude.
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.
Call with Temporary Protection
When you place either an internal or external call that you deem
particularly important, you may choose to activate phonic
protection.
This protection, available on a call by call basis, prevents any
phonic intervention during your communication.
74
¿
ÜÛ
176
More particularly, this service protects you from any intrusion or
offer that could take place during your conversation, most
specifically from an attendant. These services are then refused in
light of your conversation in progress.
Dial the prefix "74" to access to the temporary call protection
service.
Next, directly dial the desired number.
You may do so according to any of the methods available for
dialling an internal or external number.
Press to make the call
Note: Certain extensions (such as yours) may possibly be
equipped with permanent phonic protection. The abovedescribed service is therefore applied to all calls that are
placed, without requiring any particular action on your part.
MD Evolution – Cordless DT590
Outgoing Calls, Busy/No-Answer
Call in Substitution or with Signature
You can also place an external call in substitution or with signature.
This concerns the exceptional use of a third party set, to place an
external call, just as if you were using your own extension.
The main advantage of this feature is that the call is charged to your
own extension. Another advantage is that on the substituted third
party set, you have all of your extension's customary services,
most especially dialling discriminations relating to various external
numbers applicable for your extension.
75
¿
ÜÛ
¿
ÚÙ
¿
ÜÛ
MD Evolution – Cordless DT590
This service is valid on a call-by-call basis. It is automatically
cancelled at the end of each call processed using this service.
Dial the prefix "75", to access to the call in substitution
service.
Then dial your own extension number.
This is necessary in order to sign on to the third party set.
Press.
Next, dial your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 244).
Press in order to terminate access to this service.
You may now proceed with placing your external call in substitution
from the previous extension.
Simply dial the desired external number.
You may do so according to one of the methods on this extension
for dialling an external number. Your call is then established
normally.
Press to make the call.
177
Outgoing Calls, Busy/No-Answer
DTMF End-to-End Dialling
At times, you may need to call external servers, such as a
reservation centre server, when you are required to communicate
interactively through the online transmission of various dialling
codes.
Your extension makes this option available to you through the
DTMF end-to-end dialling service. With this service, you can
directly exchange dialling codes with a remote server, without your
dialling being interpreted by your local facility.
This is processed through the exchange of DTMF codes, from
which the service's name is derived.
*
To use this service when placing an external call:
Dial the “*” code to access to the DTMF end-to-end dialling
service.
Everything that is dialled thereafter is then directly transmitted to
the remote server.
Note: When you interact with the voice mail system, or the
automated attendant possibly integrated in your facility, the
aforementioned operations are not required. DTMF end-toend dialling is automatic. See also section “DTMF End-toEnd Dialling” on page 178 and section “Voice Mail
Services” on page 207.
Ending Calls
You may, at any time, end an ongoing call, or an outgoing call that
is being established.
ÚÙ
178
This is done in the same way as with an incoming call:
Press.
Your extension returns to idle status.
MD Evolution – Cordless DT590
Outgoing Calls, Busy/No-Answer
Toll Restriction and Least Cost Routing
Usually, you have access rights to the public network and all private
networks to which your facility is connected. You also usually have
the authorization to dial any type of external number, most
particularly a public number.
In terms of the facility programming dictated by your system
administrator, there may be certain external numbers that are
discriminated.
Most particularly, this may apply to numbers for service provided by
the public network, or certain international destinations. An attempt
to dial these numbers would be automatically refused.
Moreover, your facility will also most often be equipped with a Least
Cost Routing (LCR) service for external calls, especially if your
facility is connected to private networks or different public network
operators.
The LCR service therefore automatically ensures that the routing of
external numbers you dial will be processed with the least possible
cost, or managed according to the most optimal calling route.
Note: The numbers dialled using abbreviated dialling are
never subjected to any type of discrimination. If you have a
specific need or question concerning discriminated
numbers, you may ask your system administrator or facility
attendants that the numbers in questions be added to the
list of abbreviated dialling numbers.
MD Evolution – Cordless DT590
179
During Calls
During Calls
The MD Evolution Communication Platform allows you to handle
calls in many different ways. You can make an inquiry, transfer the
call or create a conference, mute the microphone and ringer,
change the dial mode or put the call on hold to perform other
tasks.
Handsfree Speaking
¼
You can switch to handsfree speaking (and back to standard
speaking procedure) at any time during a call.
Press to switch handsfree speaking on or off.
During handsfree speaking, you are connected to the caller via the
loudspeaker and microphone.
Mute Microphone
½
½
180
To mute the microphone, during an ongoing conversation:
Press.
The caller will not hear the conversation in your room. A signal and
the microphone muted icon indicate that the microphone is off.
Press again to turn the microphone on.
Note: It is recommended to use this feature instead of
putting a call on hold. A call on hold may be diverted to your
operator, directly or after some time.
MD Evolution – Cordless DT590
During Calls
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
Ú
Ù
ÜÛ
To terminate the ongoing call and answer the waiting
call
Press to finish the ongoing call.
The waiting call is signalled on your phone.
Press to answer the new call.
Transfer and Inquiry
»
¿
ÚÙ
1
R+
You have an ongoing internal or external conversation and you
want to transfer an ongoing call:
Press to put the current call on hold.
You hear the dial tone and R is displayed.
Call the third party.
When the third party answers, you can switch between the calls,
Create a Conference, and end one of the calls.
Note: Make sure that you are connected to the desired
party. Please read the notes and warnings in section
“Useful Hints” on page 139.
Press to transfer the call.
Or:
Press to return to the first call.
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (call waiting tone), and the call will be extended
as soon as the ongoing call is terminated (if Camp-on is allowed).
MD Evolution – Cordless DT590
181
During Calls
Callback
You are called back if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
»
¿
During an ongoing conversation you want to make an inquiry to an
internal or external party:
Press to put the current call on hold.
You hear the dial tone and R is displayed.
Enter the number of the third party.
When the third party answers, you can switch between the calls,
create a conference and end one of the calls.
Refer back
R+
R+
182
2
1
You can switch between the connected parties.
Press to switch between the calls.
Press to terminate.
The ongoing call is terminated. The other call is connected.
MD Evolution – Cordless DT590
During Calls
Conference
»
¿
3
ÚÙ
You have an ongoing conversation and you want to establish a
telephone conference.
Press.
Dial tone.
Enter the number of the third party.
Wait until the third party answers.
Press to establish a three party conference.
Now you have established a three party conference. To indicate the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons in the
conference.
In this way, you can include up to six parties in a conversation. How
many of them can be external callers depends on the programming
of the system.
Press to leave the conference.
Call Parking and Retrieving
When you are carrying on a single conversation, you may park the
current call, in order to subsequently retrieve it on a different
extension. For example, this would allow you to change offices
without losing your call.
To do so:
»
10
¿
MD Evolution – Cordless DT590
.
Press to put the current call on hold
Dial tone.
Dial the prefix “10” to access to the call parking service.
Dial the identification code for the call you wish to park.
This call identification code will be requested later when you
retrieve the parked call. This code is unrestricted, and may consist
of 1 or 2 digits, according to your facility's configuration (usually 2
digits).
183
During Calls
ÚÙ
Press to end the service.
You may then move about freely, then return to the parked call on
any other extension.
Typically, the duration of validity is 3 minutes. If the parked call is
not retrieved within this time frame, it will be disconnected if it is an
internal call or re-directed to an attendant if it is an external
incoming call.
10
¿
Ü
Û
To retrieve a parked call from your extension or a similar idle
extension:
Dial the prefix “10” to access to the call parking service.
Dial the 1 or 2 digit identification code for the parked call.
Press to return to your conversation.
Notes:
When an external call is either placed on hold or is parked,
the party is then connected to on-hold music, usually
provided by your facility.
The parked call retrieving service may be activated by
dialling the following, from any extension, using the same
sequence: 10 <ID. CODE>.
Of course, your calls may also be subject to parking by a
third party set.
184
MD Evolution – Cordless DT590
During Calls
Conversation Recording
If your telephone system is equipped with “Integrated Voice Mail”,
and you have a “Mailbox”, the conversation recording service
allows you to record any telephone conversation so that you may
then subsequently be able to listen to it from your “Mailbox”.
The recorded conversation is then processed just as any voice
message left in your mailbox.(See section “Voice Mail Services” on
page 207).
#
To begin recording a conversation, after informing your caller:
Simply dial the suffix “#”, assigned to the conversation
recording service.
Your conversation recording is started; recording time is not limited.
According to the configuration of your telephone system, an
intrusion tone may periodically sound, reminding the user that the
conversation is still being recorded.
Notes:
Recording a conversation without your caller's prior
consent may be illegal, as may be sending this recording to
a third party.
The initiator must absolutely request the caller's consent
prior to beginning the recording, at the conclusion of the
recording, and for any subsequent use of the recording.
Compliance with the law is the exclusive responsibility of the
user; any violation may be subject to legal action. Neither
the manufacturer nor the distributor may be held
responsible for any abusive use of this function by the user,
or by any other damage that may result.
You may stop the current recording and then re-start it by
re-starting the entire procedure This service is available for
a single call in progress, as well as a broker's call, in which
case you may record each portion of the conversation with
one or all of your calling parties.
MD Evolution – Cordless DT590
185
During Calls
Non-IP Hand-Over Service
If your telephone system is integrated within a QSIG-MD private
network, and your calls are routed over your company's Intranet
network, which managed according to the IP-Trunking technique,
you may also have access to a non-IP hand-over service.
The quality of communications established over the Internet
network is generally good, mostly thanks to the implementation of
a system that gives voice calls priority over data transmitted on the
IP network.
However, occasions may arise where the quality of the voice
transmission of calls over the IP network is reduced. The non-IP
hand-over service allows you to request that your current call be
switched to a possible private digital tie line, or the public network
(depending on availability).
7
To activate this service during an ongoing call established over your
company's IP network:
Dial the suffix “7” to access to the Non-IP hand-over service.
Your call on the IP network is switched over to the non-IP network
immediately, without interrupting your call.
Note: This service is only available when your call has been
established on the IP network. The non-IP hand-over
service is not available for QSIG-MD private networks using
an Intranet network managed according to the IPNetworking technique.
186
MD Evolution – Cordless DT590
Local Phonebook
Local Phonebook
Your DT590 is equipped with an integrated Phone Book where you
read in up to 100 entries (names and numbers). You can consult
and change the Phone Book via the Phone Book menu option. In
addition, a company Phone Book with up to 1000 entries can be
downloaded to the phone.
The Phone Book lists all names in alphabetical order. You can freely
add, delete, and edit names and numbers to the Phone Book. The
company names and numbers cannot be edited or deleted by the
user; they have a “Keys locked” icon in front of the name.
Note:
Phone Book numbers have a maximum of 24 digits.
Phone Book names have a maximum of 12 characters.
Please ask your system administrator if a company Phone
Book is available.
Phone Book Access
º
º
MD Evolution – Cordless DT590
Access the names and numbers of the Phone Book.
Access the Phonebook.
Use the navigation keys to select the desired option.
187
Local Phonebook
Making Calls with Phone Book
You can search for a name and number in the Phone Book. When
you have accessed the Phone Book:
¾
ÜÛ
Route: Menu » Phonebook » Call
Press.
The Phone Book menu is available.
Press to confirm the selected menu item “Call”.
A list of all entries in the Phone Book is displayed.
The names in the Phone Book are shown in alphabetical order
(alternating with the associated numbers).
Or:
º
¿
º
ÜÛ
“Phonebook is empty” is displayed.
Scroll down until you find the desired name.
Or:
Enter the first letters of the name.
The first name beginning with those letters is displayed.
For information on how to write text, see section “Write Text” on
page 194.
Scroll down until you find the desired name.
Press to initiate a call.
The number is dialled and “Calling” is displayed.
Note: For information on how to make calls via the Call List,
see sections “Call Info” on page 169 and “Redial Call List
Number” on page 172.
¿
You can also make a quick call by a name in the Phone Book.
Press and hold the key that contains the first letter of the
name you want to call.
Press the same key briefly.
You can choose between the characters.
188
MD Evolution – Cordless DT590
Local Phonebook
º
ÜÛ
3
3
º
ÜÛ
MD Evolution – Cordless DT590
Scroll down until you find the desired name.
Press to initiate a call.
The number is dialled and “Calling” is displayed.
Example (to select the name “Eva”):
Press and hold this key.
The name list that appears starts with “D”.
Press the same key briefly.
The first name that starts with “E” is displayed.
Scroll down until you find the name “Eva”.
Press to initiate a call.
189
Local Phonebook
Add Names or Numbers
You can use the “Add contact” » “New” option to enter names and
numbers in the Phone Book. When you have accessed the Phone
Book:
¾
º ÜÛ
ÜÛ
Route: Menu » Phonebook » Add contact » New
Press.
The Phone Book menu is available.
Select the menu item “Add contact” and confirm.
The following options are available:
•
New
•
From call list
Press to confirm the selected menu item “New”.
Name:
No.:
¿
Ü
Û
¿
*
ÜÛ
is displayed.
Enter a name.
For information on how to write text, see section “Write Text” on
page 194.
Press to confirm.
Enter the phone number.
If you have to wait for a second dial tone, press until “-”
appears on the display.
Press to confirm.
“Added” is displayed.
The name and number are stored in the Phone Book.
190
MD Evolution – Cordless DT590
Local Phonebook
Change Names or Numbers
With the “Edit contact” option, you can change the names and
numbers in the Phone Book. When you have accessed the Phone
Book:
¾
º ÜÛ
º
¿
º
ÜÛ
¿
ÜÛ
MD Evolution – Cordless DT590
Route: Menu » Phonebook » Edit contact
Press.
The Phone Book menu is available.
Select the menu item “Edit contact” and confirm.
A list of all entries in the Phone Book is displayed.
The names in the Phone Book are shown in alphabetical order
(alternating with the associated numbers).
Scroll down until you find the desired name.
Or:
Enter the first letters of the name.
The first name beginning with those letters is displayed.
Scroll down until you find the desired name.
Press once to change a name.
Note: Press the YES key twice to change a number.
Correct the name or number.
Press to confirm.
191
Local Phonebook
Delete Names and Numbers
You can also delete names and associated numbers from the
Phone Book. When you have accessed the Phone Book:
¾
º ÜÛ
º
¿
º
ÜÛ
ÜÛ
192
Route: Menu » Phonebook » Delete contact
Press.
The Phone Book menu is available.
Select the menu item “Delete contact” and confirm.
A list of all entries in the Phone Book is displayed.
The names in the Phone Book are shown in alphabetical order
(alternating with the associated numbers).
Scroll down until you find the desired name.
Or:
Enter the first letters of the name.
The first name beginning with those letters is displayed.
Scroll down until you find the desired name.
Press.
“Delete?” is displayed.
Press to confirm.
The selected name and the associated number are deleted from
the Phone Book.
MD Evolution – Cordless DT590
Local Phonebook
Add Numbers from Call List
Up to 20 numbers (dialled, answered and missed) can remain
stored in the Call info of your phone. You can use the “Add contact”
» “From call list” option to add these numbers to the Phone Book.
The menu option “Add contact” » “From call list” appears only if
names or numbers are available for redial. When you have
accessed the Phone Book:
¾
º ÜÛ
ºÛ
Ü
º
ÜÛ
Route: Menu » Phonebook » Add contact » From call list
Press.
The Phone Book menu is available.
Select the menu item “Add contact” and confirm.
The following options are available:
•
New
•
From call list
Select the menu item “From call list” and confirm.
A list of numbers is displayed.
Scroll through the list of numbers until you have the number
you want to store.
Press.
Name:
No.:
¿
Ü
Û
¿
ÜÛ
MD Evolution – Cordless DT590
is displayed.
Enter a name.
For information on how to write text, see section “Write Text” on
page 194.
Press.
“No.:” and the number to be added is displayed.
Edit the number if necessary.
Press to confirm.
“Added” is displayed. The name and number are stored in the
Phone Book.
193
Local Phonebook
Write Text
When writing text messages and adding/editing or searching for
names in the Phone Book, the keys 0 to 9, *, or # can be used. The
first character entered will be an upper level character followed by
lower level characters unless the *-key is pressed before entering
the character. When pressing a key, the first available character on
that specific key is displayed. To get the following characters, press
the key repeatedly. Key 0 and 1 contain special characters. The
marked character is selected after a time-out (3 seconds) or when
another key is pressed. Pressing key 1 adds space between the
characters and pressing the *-key switches between upper and
lower case. The first character entered in a message, or when
adding/editing a name in the Phone Book, will be an upper level
character followed by lower level characters unless the *-key is
pressed before entering the character.
7777
6
444
8
44
Example (to write Smith):
Press for S.
Press for m.
Press for i.
Press for t.
Press for h.
Control keys
º
º
*
1
194
While entering a name or a number, you can use the following keys
for control and navigation:
Press the left navigation key to move to the left.
Note: Moves to the beginning of the text if held longer.
Press the right navigation key to move to the right.
Note: Moves to the end of the text if held longer.
Press to switch between upper and lower case.
Note: Pressed for more than one second will add a dial
tone pause.
Press to enter a space.
MD Evolution – Cordless DT590
Local Phonebook
½
Press to correct a wrong entry.
Special characters
See the table below on how to find a special character.
Number of times to press the key
Phone
key
1
2
3
4
5
6
7
8
9
10
11
12
Space
-
?
!
,
.
:
“
´
(
)
1
2
A
B
C
Å
Ä
Æ
À
Á
Â
Ã
Ç
2
3
D
E
F
È
É
Ê
Ë
3
Δ
ε
Φ
4
G
H
I
Ğ
I
Ì
Í
Î
ï
4
η
ι
5
J
K
L
5
K
Λ
6
M
N
O
Ñ
Ö
Ø
Ò
Ó
Ô
Õ
6
μ
7
P
Q
R
S
ß
S¸
7
π
ρ
Σ
8
T
U
V
Ü
Ù
Ú
Û
8
τ
9
W
X
Y
Z
Ý
Ÿ
9
ζ
υ
ξ
0
0
+
&
@
/
$
%
£
Θ
Ξ
Ψ
Ω
#
#
1
13
14
15
O´v
β
Γ
ς
Note: Depending on the selected menu language, not all
characters might be available, which means that the
character order may differ from the table above.
Example for special characters:
8
ÜÛ
MD Evolution – Cordless DT590
To enter Ü press 8 (four times).
1 time
result T
2 times result U
3 times result V
4 times result Ü
Press to confirm your edit and exit the menu.
195
Central Phonebook
Central Phonebook
The MD Evolution PBX system provides a central phonebook,
which you access via the Dial-by-name feature.
Dial-By-Name
The dial-by-name feature allows you to access the central
phonebook, enabling you to call any centrally stored contact.
*8#
ÜÛ
A
ÚÙ
196
To access the central phonebook contacts, do the following:
Press to access the central phonebook.
Press and wait for a dial tone.
Dial the first letter of the name of the contact you wish to call,
followed by “*”. The database search returns the first name
starting with that letter. The following options are now
available:
•
To scroll forward, press 0
•
To scroll backward, press *
•
To call the name displayed, press #
Press to end the session.
MD Evolution – Cordless DT590
Call Forwarding Services
Call Forwarding Services
Your extension also offers you various call forwarding services that
enable you to direct incoming calls to another internal or external
destination, whenever you are absent and/or busy, travelling, or
when you simply would rather not be disturbed.
The following different types of services are available:
MD Evolution – Cordless DT590
•
Call forward on no-answer condition:
Your calling parties will be re-directed to the pre-defined call
forward recipient, whenever you do not answer their calls,
typically after a 20-second delay.
•
Call forward on busy condition:
Your calling parties are immediately re-directed to the predefined call forward recipient whenever your extension is busy.
•
Call forward on no-answer and busy conditions:
Your calling parties are re-directed to the pre-defined call
forward recipient in both cases.
•
Immediate call forward:
All incoming calls are immediately re-directed to the pre-defined
call forward recipient. Typically, this could be your secretary's
internal number, or your external mobile phone number when
you are travelling.
•
Do not disturb call forward:
Your extension is unavailable, and no call forwarding services
were activated. Your internal party's calls are immediately
disconnected, and your “Do not disturb” status is displayed on
extensions that feature a display screen. Calls from your
external parties are immediately re-directed to your facility's
attendants.
•
Call forward on mini-message:
Your extension is unavailable, and no call forwarding services
were activated. Your internal and external parties receive an
“Absent” message that you have pre-recorded.
197
Call Forwarding Services
The number to which a call forward may be directed could be an
internal party's individual extension, a hunt group, another user's
personal group, or even the access number for an integrated voice
mail system that your facility may use. (See section “Voice Mail
Services” on page 207).
It may also consist of an external number containing up to 18
digits, including the network access prefix. This may be an external
number that is accessible through abbreviated dialling.
You may use fixed call forward defined by your system
administrator. This may consist of a call forward on no-answer
condition, a call forward on busy condition, or a call forward on noanswer and busy conditions.
This fixed call forward is applied by default whenever you do not
define a variable call forward for your calls. This is often the case
when your facility uses the integrated voice mail service, which - by
default - receives your calls encountering a no-answer or busy
condition.
You may define all of the types of call forwards listed above, on
your own. This is referred to as a variable call forward that takes
precedence over a possible fixed call forward.
In any case, only one call forward applies at any given moment.
Defining a new variable call forward automatically cancels any
definition that previously existed.
A variable call forward is defined on a case by case basis before
you leave your extension. If you forget to define the call forward,
you may ask the attendants to remotely define it for you. You may
also define your call forward from an internal extension other than
your DT590 that will be the recipient of your call forwards. This is
the “Follow me” service.
198
MD Evolution – Cordless DT590
Call Forwarding Services
Notes:
When any type of call forward is defined on your extension,
you still have the option of placing calls and activating any
type of service from your extension.
When you have defined any type of call forward to an
internal recipient, the latter has the option of calling you
without any restrictions.
When a call forward on busy condition is defined on your
extension, no more incoming calls will be presented to you
when you have an ongoing call. In the same way, the
services of consulting and answering a new call are deactivated.
For any call forward defined to be directed to an external
recipient, forwarding of calls issued from external parties
may take place either through your facility's resources or
directly at the ISDN network level, according to your
facility's configuration.
You may program a call forward from your extension to
itself. This enables you to bypass any fixed call forward that
is applicable to your extension. Your extension is therefore
available normally.
Serial call forwards between different users are authorized.
Your extension may also be subject to call forwarding from
third party sets. Certain extensions (such as yours) may
possibly be equipped with permanent protection against
receiving call forwards from third party sets. Obviously, this
service will be denied on these extensions (and vice versa).
MD Evolution – Cordless DT590
199
Call Forwarding Services
Variable Call Forwarding
Defining a variable call forwarding on a case-by-case basis is
carried out within the framework of your extension's service
programming functions.
¿
When your extension is idle:
61
62
63
69
64
¿
Usually, you will dial one of the following:
#
Ü
Û
ÚÙ
Dial the prefix that corresponds to the desired type of call
forward.
To activate an immediate call forwarding.
To activate a call forwarding on no-answer condition.
To activate a call forwarding on busy condition
To activate a call forwarding on no-answer condition and busy
condition.
To activate a do not disturb call forwarding.
For the first four cases:
Then dial the internal or external number that will be the
recipient of your call forwards.
As previously indicated, the recipient's number may contain up to
18 digits, including the network access prefix. An external number
may be one that is accessible through abbreviated dialling.
Note: An external number is composed of the external
access prefix “0” followed by the actual external Directory
number.
To Dial only in case of an external Directory number.
Needed to mark the end of an external Directory number.
For every case:
Press to confirm
Wait for the Service Acceptance Tone
Press to finish the procedure
Your extension returns to idle status.
The variable call forward that you have just defined is effective
immediately.
200
MD Evolution – Cordless DT590
Call Forwarding Services
60
Ü
Û
ÚÙ
Call Forwarding Cancellation
Dial prefix “60” for Call Forward Cancellation
Press
Wait for the Service Acceptance Tone
Press to finish the procedure
Call Forwarding on Mini-Message
An alternative to all other available variable call forwarding services
(referred to above), you may also re-direct your extension to a minimessaging or call forward on absence service.
Mini-Messages are predefined messages, they are usable for your
incoming calls in case of No Answer or Busy conditions to inform
the callers. This does not consist of a call forward in its truest sense
your incoming calls are not re-directed. Rather, the absence
message that you selected when defining the call forward will be
automatically transmitted to all internal and external parties who are
trying to reach you, in the form of an ISDN mini-message, as long
as that party's phone is compatible with the service. His/her call will
be disconnected once the message has been played.
By default, the messages available for each circumstance are the
following messages, identified by the corresponding number:
Predefined Text
0
1
2
3
4
5
6
8
9
MD Evolution – Cordless DT590
HAS CALLED YOU BACK
WILL CALL YOU BACK
WOULD LIKE TO SEE YOU
IN A MEETING UP TO
ABSENT UNTIL
IN CASE OF EMERGENCY
CALL
PLEASE CALL BACK IN A
FEW MINUTES
BUSY - RETURN TIME
ABSENT - RETURN DATE
Completing
Information
HH MM (hour, minute
MM DD (month, day)
NNNN (phone
number)
**: **
** - **
201
Call Forwarding Services
Note: The table lists the Mini-Messages provided by MD
Evolution system. The number and contents of the MiniMessages can be modified by the system administrator.
Please ask your system administrator for the available MiniMessages.
Some of the predefined messages include time information to be
completed. If you are not in the office for a certain period of time
(e.g. meeting, vacation, lunch, illness), this feature allows you to
inform your callers when you will be back.
61*#
¿
¿
*
Ü
Û
ÚÙ
To define a call forward on absence on your extension, from your
idle extension:
Dial the activation prefix “61” for an immediate call forward,
followed by the characters * and #.
Dial the number of the Mini-Message.
If needed, enter the numerical information (such as the hour and
minutes, date and time, or telephone number) to complete the
message.
Press.
Press
Wait for the Service Acceptance Tone
Press to finish the procedure
Internal callers will receive the information on the display (or as
spoken information to callers without display phone). External
callers will be routed to the operator who also has access to your
absent info.
An internal party who attempts to contact you from an extension
capable of receiving mini-messages will immediately receive your
absence message.
This may also be the case for an external ISDN party that is
compatible with the mini-messaging service, assuming that he/she
is in fact an ISDN network user, and that he/she also uses an ISDN
terminal that is compatible with the mini-messaging service. This
also assumes that your extension is not specifically and
permanently protected against the use of this call forward on
absence service for external parties.
202
MD Evolution – Cordless DT590
Call Forwarding Services
In the opposite case, a call issued from an incompatible external
party will be redirected to your facility's attendants, who will see
your message that is automatically displayed on their extension,
and will be able to accurately inform your external calling parties.
Note: A call forward on mini-message is cancelled in the
same manner as any other type of variable call forward.
61
*
#
3
1630
*
ÜÛ
ÚÙ
MD Evolution – Cordless DT590
Mini-Message sending Example:
“IN A MEETING UP TO 16:30”
Press
Press.
Press.
Enter the Mini-Message number
Enter hours and minutes
Press.
Press
Wait for the Service Acceptance Tone
Press to finish the procedure
203
Call Forwarding Services
Follow-Me Service
In the case where you may have forgotten to define your variable
call forward before leaving your extension, you may ask the
attendants to define it for your account. This refers to the third party
call forward service that is reserved specifically for them.
As the case may dictate, you may also remotely define your call
forward recipient from his/her internal extension. This is the “Follow
me” service.
The call forward remotely defined is always an “immediate” call
forward.
If your DT590 phone is not available, you can still answer your calls
by forwarding them from an other DT590 phone. The call
forwarding can be done to the phone (only internal position) from
which you activate the “Follow-me” service or to an other phone
(internal or external position).
Activating Follow-Me from the DT590 phone the calls
are forwarded to
65
¿
Ü
Û
¿
66
¿
204
This is activated as described below, from an idle, remote
extension, which will be your call forward recipient:
Dial the prefix “65”, assigned to the Follow me service.
Dial your own extension number.
Press.
Enter your user password
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 244).
Deactivating Follow-Me service from the DT590 it was
activated
Dial the prefix “66”, assigned to cancel the Follow me service.
Dial your own extension number.
MD Evolution – Cordless DT590
Call Forwarding Services
ÜÛ
¿
MD Evolution – Cordless DT590
Press.
Enter your user password.
205
Call Forwarding Services
65*
¿
*
¿
ÜÛ
¿
206
Activating Follow-Me from a DT590 phone the calls are
not forwarded to
Dial.
Dial your number.
Dial.
Dial the new number to where incoming calls should be
diverted.
Press.
Enter a Password.
MD Evolution – Cordless DT590
Voice Mail Services
Voice Mail Services
Depending on its configuration, your facility may have an integrated
voice mail system, which may or may not be associated with an
automated attendant service.
If this is the case, you then have normal access to a personal
mailbox.
You may then program your extension to forward your calls to this
mailbox when you do not answer, if you are busy, or if you are
temporarily absent.
According to the operating mode attributed to your mailbox, your
parties will simply be informed of your absence, and then you will
have the option of either leaving a voice message for you, or having
their call redirected to an assistant or any other extension you may
have defined.
Whenever a new voice message is left in your mailbox, you will be
automatically notified by an icon displayed on your extension. You
may also program the system to notify an external number as well.
Calling the integrated voice mail service then permits you to consult
each new voice message that was left, and then you may either
delete it or archive it, as you deem necessary. You may consult your
mailbox from your extension, from any other extension in the facility,
or from an external network.
You also have mailbox management options, such as recording a
personalized greeting, programming an external notification upon
reception of voice mail, or programming an assistant's number, as
the case may dictate.
If you are part of (a) hunt group(s) (see section “Group Services” on
page 227.), you will also receive voice mail that may be left for the
hunt group in general when no one answers, if the group is
congested or when it is closed. These messages may also be
consulted directly from your individual mailbox.
Besides your individual mailbox, you may also be assigned to a
common mailbox for distribution purposes, which may also be
shared between different extensions in your facility.
MD Evolution – Cordless DT590
207
Voice Mail Services
This then allows calling parties, or even you, to leave a voice
message in this common mailbox that will then be distributed to all
of the members who share this mailbox.
Note: This is also true, of course, of all the other extensions
in your facility. Everyone then, has the liberty of leaving voice
mail in any available individual or common mailbox.
Voice Mailbox Modes
Your individual mailbox may be managed according to one of the
following three operating modes:
•
In answering mode: Your mailbox only plays an absence
message that you may manage yourself. Calling parties who are
directed to your mailbox hear your message, however they are
not able to leave a message for you.
•
In recording mode: Your mailbox plays a greeting that you may
manage yourself. Then, calling parties who are directed to your
mailbox hear your message, and then may leave a voice
message for you that you may subsequently consult.
•
In personal assistant mode: Your mailbox plays a greeting
that you may manage yourself. Then, calling parties who are
directed to your mailbox may either leave a voice message, or if
they so desire, be redirected to your assistant, to another
extension you previously designated, or to your facility's
attendants.
The selection of an operating mode for each mailbox is usually
overseen by your system administrator. The mode usually used is
the recording mode (which is assumed in the rest of this guide).
208
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Voice Mail Services
Call Forwarding to Voice Mailbox
Forwarding calls to your individual mailbox may be effective
according to one of the following types of call forwards:
•
Call forward on no-answer condition: Your calling parties
will be re-directed to your mailbox, whenever you do not
answer, typically after a 20-second delay.
•
Call forward on busy condition: Your calling parties are
immediately re-directed to your mailbox whenever your
extension is busy.
•
Call forward on no-answer and busy conditions: Your
calling parties are re-directed to your mailbox when there is no
answer and when your extension is busy.
•
Immediate call forward: All calls are immediately re-directed
to your mailbox.
This may consist of a fixed call forward on no-answer condition, on
busy condition, or a call forward on no-answer and busy conditions
that was defined by your system administrator. This is applied by
default whenever you do not define a variable call forward for your
calls. This is often the case when a facility uses as an integrated
voice mail service, which - by default - receives your calls
encountering a no-answer or busy condition.
You may also program the call forwarding to your mailbox yourself.
This variable call forward takes precedence over a possible fixed
call forwards.
The operating modes for these different services are identical to the
other call forwarding services - See section “Call Forwarding
Services” on page 197.
Simply put, the recipient number for your call forward is the internal
access number for your facility's integrated voice mail system.
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Voice Mail Services
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For Call Forwarding to your Voice Mailbox when your extension is
idle:
Dial the prefix that corresponds to the desired type of call
forward.
Usually, you will dial one of the following:
To activate an immediate call forward.
To activate a call forward on no-answer condition.
To activate a call forward on busy condition
To activate a call forward on no-answer condition and busy
condition.
Dial 884
This is the usual access number for a system's integrated voice
mail system. If you need more information, contact your system
administrator.
Press to activate the service.
Wait for the Service Acceptance Tone
Press to finish the procedure
Voice Mailbox Greeting Messages
Once a call forward to your mailbox has been programmed, parties
directed to your mailbox will first receive a greeting message.
By default, the greeting message is: “Welcome in the called
extension mailbox”. In the case where the call forward is on busy
condition, it is preceded by the following system message: “The
requested extension is busy”.
You may personalize this greeting as you wish. Until you have
personalized the greeting, the system will offer you this option
whenever you consult your mailbox.
A new system message then prompts the party to leave a voice
message after the “beep” (except in cases of where the mailbox is
set to answering mode only).
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Voice Mail Services
The standard configuration allows a voice message to last up to 30
minutes, with up to a total of 100 messages that may be saved in
your mailbox, depending on the voice mail system's capacity.
Notes:
Messages lasting less than 3 seconds are not taken into
account. An 8-second silence will automatically terminate a
voice message.
This is also the case when you are directed to your calling
party's mailbox.
Voice Mailbox Messages Internal
Notification
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Whenever a new message is left in your mailbox, you will be
immediately notified by an icon displayed on your extension.
Voice message
Voice message received and unread.
This notification status remains until you have consulted the new
message, or if there are any unread messages in your mailbox
Received messages are divided into the following three categories:
•
New messages (not heard); indicated by a vocal message and
a special dial tone.
•
Stored messages; not indicated.
Voice Mailbox Messages External
Notification
You may also program your extension to automatically notify you at
an external number whenever a new voice message is left in your
mailbox.
Typically, this number could be your GSM mobile phone when you
are out of the office.
When a new message is left in your mailbox, a call is then
automatically emitted to each external number that you have
defined.
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Voice Mail Services
If you answer this automatic call, you will be transferred directly to
your mailbox. You will then be prompted to enter your user
password in order to consult your new voice message.
If you do not answer within a certain time frame (typically, 30
seconds), the automatic call process will be repeated with up to 5
consecutive attempts, executed at 45-minute intervals (typical
values).
Note: External notifications of new voice messages left in
your mailbox is usually restricted to business hours
between 9 a.m. and 6 p.m., based on your facility's local
time.
Voice Mailbox Internal Access
Access the mailbox from your own extension
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Enter the voicemail number.
Press.
Enter your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 244).
Voice Mailbox External Access
Normally, it is also possible for you to access your voice mail from a
DTMF analogue extension or a GSM mobile phone that supports
DTMF end-to-end dialling mode on an external network.
Access is then gained through the automated attendant usually
implemented and associated with a system's integrated voice mail,
even when an automated attendant's functions are not effectively
used.
Access is gained as follows:
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Voice Mail Services
¿
¿
¿
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Dial the DID number for your company's automated
attendant (AA).
Usually, the internal number for the automated attendant is 885.
This is associated with DID numbers relating to your facility.
Contact your system administrator for more information.
You are then connected to the automated attendant's voice menu.
Dial "*" in order for your call to be transferred to voice mail.
“*” is the code used by default to consult voice mail through the
automated attendant. It may have been replaced by “#”.
You are then connected to the voice mail system and are prompted
to dial the mailbox number you wish to access.
Dial your extension number, which is also your mailbox
number.
As with internal consultation, a system message prompts you to
enter your user password.
Enter your user password.
By default, your user password is “1234”, however you may have
modified it. (See section “Password Programming” on page 244).
You are now connected to your mailbox's consultation menu.
Notes:
Interaction with the voice mail system or automated
attendant is carried out through the exchange of DTMF
codes. For an internal call, the transition to DTMF end-toend dialling is automatic. It is also the default from an
external analogue DTMF extension. From a GSM mobile
phone, transition to DTMF end-to-end dialling may
necessitate a specific operation, depending on the GSM
mobile phone involved.
The above method is also applicable for consulting your
voice mail from a third party set within your facility. Simply
begin by dialling the internal number - typically 885 - for the
automated attendant.
An alternative solution for accessing your mailbox from
outside your facility is dialling your DID number. If your
extension is successfully connected to the voice mail
system, the rest of the procedure is identical to that
described.
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Voice Mail Services
Voice Mailbox Managing
Whether you consult your voice mailbox from your own extension,
from a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for processing your messages are always the same.
This also is true of the personalization services for your mailbox,
accessed in the same manner.
Initially, your mailbox will indicate how many voice messages were
recorded, according to one of the following two system message
forms:
•
“You have X new messages and Y old messages”.
•
“You have no message. Please hang-up or dial * to customize
your mailbox”.
The voice mail system distinguishes new messages that have not
been heard from those that have already been heard and that were
subsequently automatically archived, unless you specifically erased
them.
These are organized into two distinct lists, where each type of
message is sorted in chronological order from the oldest to the
newest.
They are consulted beginning with new messages, from the oldest
to the newest, then continue with the archived messages, from the
oldest to the newest.
Next, the consultation menu will indicate the various services that
are available for managing your messages. You may listen to it in its
entirety, or interrupt it at any time by dialling a service code.
Note: The consultation menu is repeated up to 3 times if
you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.
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214
The services available for listening to voice messages
are as follows:
Dial “3” to listen to the next message.
Initially, you will hear the oldest “new” message, and then each
following message, in the chronological order described above
Dial "1" to listen to the previous message.
You then will hear the messages in the opposite chronological order
of the one described above.
MD Evolution – Cordless DT590
Voice Mail Services
¿
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Dial “2” to listen to the previously selected message.
The message is repeated from the beginning.
Dial “4” to rewind within the current message.
The message is rewound to the point 10 seconds prior to the
current point.
Dial “5” to listen to pause or restart the current message.
Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.
Dial “6” to listen to fast-forward within the current message.
The message is fast-forwarded to the point 10 seconds past to the
current point.
You may also request the date and time stamping for the message
to which you are currently listening. To do so:
Dial “7” to obtain the date and time stamping for the current
message.
Depending on whether the message was left on that same day or a
previous day, the day/month (DDMM) and hour/minute (HHMM)
data concerning when your message was left are transmitted
vocally on your extension (according to one of the forms described
below), and then your current message is restarted.
•
“Message received at HHMM today”.
•
“Message received at HHMM on DDMM”.
Once you have listened to your messages in whole or in part, you
may then individually erase each message, or request that your
entire mailbox be erased. To do so:
Dial “8” to listen erase the current message.
This can be carried out immediately following the message, or while
it is being played.
Dial “8 #” to erase all of the messages in your mailbox.
This pertains to both new and archived messages in your mailbox,
even if the former have not been heard.
In either case, a system message will prompt you to confirm
erasing the current message or all of your mailbox messages.
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MD Evolution – Cordless DT590
At any time, you may exit the voice mail system. To do so:
Dial “9” to end your call
Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.
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Voice Mail Services
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Press to end this service.
Your extension returns to idle status.
The non-consulted messages remain classified as new messages,
while consulted messages are automatically archived.
The icon indicating new messages will still be displayed on your
extension if any non-consulted voice messages remain. On the
other hand, if you have consulted all of your mailbox messages,
your extension is automatically un-notified.
Note: Typically, new messages are saved for a period of 30
days. Archived messages are typically saved for 7 days,
after which they are automatically erased
Automatic Call-Back from Voice Mailbox
Message
When you are consulting a voice message, you also have the
option of automatically calling the number that the system
automatically saved when the caller left the message.
This may consist of an internal or external calling party, according
to his/her identification provided by the ISDN network (or
equivalent).
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216
To do this, while listening to a message:
Simply dial “0”.
The person who left the message is then automatically called and
the call is established just as if you had manually dialled the internal
or external party's number.
MD Evolution – Cordless DT590
Voice Mail Services
Additional Personal Assistant Services
If your mailbox is set to personal assistant mode, you offer your
calling parties the option of leaving voice messages that you may
subsequently process as previously described.
They also have the option of being directed to the personal
assistant you designated - typically your secretary's extension or
your facility's attendants.
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To do so, after your greeting is played, the system message is
played and prompts each caller to leave a voice message after a
“beep”, and also offers them the following alternative options:
Dial “0” to be connected to your personal assistant.
The call is then directly connected to the designated internal
extension, or by default - if you had not defined it - to the
attendants.
Dial "9" to be connected to the attendants.
The call is directly routed to the attendants.
If neither of the two preceding codes is dialled within a 3-second
delay, the call is directed to your mailbox, by default
Notes:
The number for a personal assistant may possibly be an
external number.
This is also the case when you are directed to you calling
party's mailbox that is set to personal assistant mode.
Voice Mailbox Personalization Services
Whether you consult your voice mailbox from your own extension,
a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for personalizing your mailbox are always the same.
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MD Evolution – Cordless DT590
To do so, while listening to your mailbox consultation menu:
Begin by dialling “*”.
You will then hear the personalization menu for your mailbox.
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Voice Mail Services
This menu will present the various services that are available for
personalizing your mailbox. You may listen to it in its entirety, or
interrupt it at any time by dialling a service code.
Note: The personalization menu is repeated up to 3 times
if you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.
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The services available for personalizing your mailbox
are as follows:
Dial “1” to manage your greeting message.
This applies no matter what operating mode your mailbox is set to,
and allows you to manage the first message that callers who are
directed to your mailbox will hear.
A new menu is therefore played, which prompts you to:
¿
¿
•
Dial “1” to listen to the greeting that is currently saved.
•
Dial “2” to record your new greeting. The maximum length for a
greeting is 3 minutes. You may end the recording by dialling any
code, or by remaining silent for 8 seconds.
•
Dial “3” to erase the greeting that is currently saved. It is then
replaced by the default greeting proposed by the voice mail
system, until you record a new one.
•
Dial “9” to return to the main mailbox personalization menu
Dial “5” to manage your answering message.
This especially applies if your mailbox is managed in answering
mode. If that is the case, this command enables you to manage the
message that is typically an absence message played after your
greeting message for callers directed to your mailbox.
A new menu is then played, offering you the same services as for
recording your greeting message, as described above.
Dial “6” to manage your personal assistant service.
This especially applies if your mailbox is managed in personal
assistant mode.
A new menu is therefore played, which prompts you to:
218
•
Dial “1” to hear the number currently saved for your personal
assistant. This information is played back for you through voice
synthesis, one digit at a time
•
Dial the sequence: “2 <Personal assistant number> #” to save
your personal assistant's number. It may consist of an internal
or external number, containing up to 18 digits, including the
external network access prefix.
MD Evolution – Cordless DT590
Voice Mail Services
¿
•
Dial “4” to erase the number currently saved for your personal
assistant. It is then replaced by a number for a facility attendant.
•
Dial “9” to return to the main mailbox personalization menu.
Dial “2” to manage a possible external notification for
messages left in your mailbox.
This especially applies if your mailbox is managed in recording or
personal assistant mode.
A new menu is therefore played, which prompts you to:
¿
¿
•
Dial “1” to hear the number currently saved for external
notification. This information is played back for you through
voice synthesis, one digit at a time.
•
Dial the sequence: “2 <External recipient number> #” to save
your external notification recipient number. It may contain up to
18 digits, including the network access prefix.
•
Dial “3” to activate or de-activate the external notification
service. If the service was initially inactive, it will be activated,
and vice versa. Deactivating the service has no impact on the
recipient number for the service that is reputed and remains
programmed.
•
Dial “4” to erase the number currently saved for external
notification.
•
Dial “9” to return to the main mailbox personalization menu.
Dial “4” to manage your user password.
Your user password is the some as the one to access your mailbox
and activate or deactivate certain services from your extension.
(See section “Password Programming” on page 244).
By default, it is set to “1234”. You may replace it with any other 4digit code.
Dial “3” to protect your extension from calls sent from an
automated attendant (AA).
If the service was initially inactive, it will be activated, and vice
versa.
This is only applicable if your facility is equipped with an automated
attendant that enables the general directing of calls to be managed
in lieu of your facility's attendants.
In this case, you may usually be contacted through this automated
attendant. This service is to prevent any calls from being presented
on your extension by the automated attendant. An internal or
external calling party trying to contact you through the automated
attendant is then automatically directed to your mailbox.
Once the personalization of your mailbox is completed:
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Voice Mail Services
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Dial “9” to end personalization.
You will then be returned to your mailbox consultation menu
Notes:
Each time something new is programmed, the system will
provide confirmation. If a service is activated or deactivated,
the confirmation clearly states that “the service is activated”
or “the service is deactivated”, as the case may be.
In relation to your user password, it is very important that
you modify it, to ensure the confidentiality of your mailbox.
If you ever forget your password, you can request that it be
re-initialized, either by a system attendant, or by the system
administrator.
Voice Mailbox for Hunt Group
If you are part of a hunt group with the purpose of distributing calls,
a common mailbox may be associated with the group.
This common mailbox may then receive calls from parties
requesting the group when their calls remain unanswered from the
group member allocated to each call, or when their calls encounter
a “congested” or “closed” hunt group status.
Callers may then leave a voice message that is, in this case,
distributed and notified to each member of the hunt group, in usual
fashion.
You may consult this voice message from your individual mailbox.
This is carried out in the same way as you would access a
message destined for you personally, with the same processing
services available. There is no distinction in your mailbox between
individual messages and group messages.
A voice message left for a group is automatically un-notified on
your extension, as soon as you consult it, just as it would for an
individual message.
The only particularity is that a global notification of a “common”
message of this type will only take place after each member of the
hunt group has consulted it.
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Voice Mailbox for Mailing List
Independent of any hunt group notion, you or your internal calling
parties may be assigned to a common mailbox for a mailing list in
addition to your (their) individual mailbox.
This enables a user to initiate a voluntary distribution of a voice
message to the members associated with the common mailbox for
a mailing list.
For example, a common mailbox associated with a department
would enable the department manager, any other member of the
department, or even a third party to voluntarily distribute a voice
message to all department members, to, for example, call a
meeting.
Access to this type of common mailbox for a mailing list is gained
through the automated attendant usually implemented and
associated with a system's integrated voice mail system, even
when an automated attendant's functions are not effectively used.
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Access is gained as follows:
Dial the number for your company's automated attendant
(AA).
Usually, the internal number for the automated attendant is 885. If
you need more information, contact your system administrator.
Press
Wait for the Service Acceptance Tone
You are then connected to the automated attendant's voice menu
Dial “8” in order for your call to be transferred to voice mail.
“8” is the code used to access the area for leaving voice mail
through the automated attendant.
Dial the number for the common mailbox for a mailing list you
wish to access.
Always beginning with a “0”, the number for a common mailbox
may vary from 0002 to 0999.
You may then leave your message before ending your call.
As with a message addressed to a hunt group, this message will
then be distributed and notification will be sent to all of the
members associated with the common mailbox for a mailing list, in
usual fashion.
Each member may then consult it through his/her individual
mailbox. This is carried out in the same way as for an individual
message, with the same processing services available.
There is no distinction in your mailbox between individual
messages and mailing list messages.
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Voice Mail Services
A mailing list voice message is automatically un-notified on each
extension, as soon as each member consults it, just as with an
individual message.
Once again, the only particularity is that a global notification of a
“mailing list” message of this type will only take place after each
member of the common mailbox has consulted it.
Notes:
On a standard system, there may be up to 16 common
mailboxes, each with the capacity to include up to 32
members or individual mailboxes. One individual internal
user may be associated with several common mailboxes.
The procedure is applicable from an external network;
instead of dialling 885, you would dial the DID number for
the automated attendant. It is also applicable for leaving a
message in an individual mailbox, without having to call the
party.
Voice Mailbox for Attendants
Your facility's attendants also have a common mailbox dedicated
specifically to them, which they share.
Its purpose is to receive - when the attendants are absent - call
forwards of general calls that are ordinarily processed by the
attendants, typically when your facility is set to night mode.
This common mailbox is also accessible voluntarily. Its number is
0001.
This common mailbox is distinct due to the fact that when a voice
message is left, all of the attendants' extensions are notified;
however, when one of them consults the message, all of the
extensions are globally un-notified.
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Voice Mail Services
Integrated Web Server and Unified
Messaging
According to the configuration of your telephone facility, you may
also have access to three PC applications that offer even more
user-friendly management of your integrated voice mail services.
•
The first application, called Integrated Web Server, opens the
integrated voice messaging system for your telephone
installation within your company's IT network.
In practice, this enables you to consult the messages left in your
mailbox directly from your Multimedia desktop PC. The
characteristics for each voice mail left are displayed in real time.
You may also listen to each voice message using your
Multimedia PC sound card, and then erase the voice message
after you've listened to it.
You also have access to all of your mailbox's personalization
services directly from your desktop PC, including its general
operating mode. All of this is carried out completely interactively
with the integrated voice mail system.
Note: Access to your Integrated Web Server is controlled
by entering your extension number and user password.
•
The second additional application is called Unified
Messaging. Its purpose is to merge your facility's integrated
voice mail system with the e-mail system that is usually present
within your company's IT network.
In practice, this application provides an e-mail notification to
your desktop PC each time a voice message is left in your
mailbox, in addition to the usual notification methods on your
telephone extension.
With this application as well, you may listen to a voice message
through your Multimedia desktop PC sound card.
You may also use your PC to control your telephone extension
to process each voice message, or even to return a call to
someone who left you a voice message.
You then have access to all of the methods available for
personalizing your use of Unified Messaging. Most notably, you
may manage the voice message e-mail notification address,
which on occasion could be a laptop remotely connected
through the Internet.
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Voice Mail Services
•
The third additional application is Click Dialling.This
application may offer you access to the internal and external
directories for your company, through your desktop PC. With
just one click of the mouse, you can place calls to anyone.
Note: Click Dialling is not supported by IP DECT.
To perform Click Dialing from the web server:
Select Information.
Select Address Book.
Select the wanted name.
Click to distant: your DECT terminal is ringing
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On your DT590:
Press to make the call
Note:
Whenever necessary, contact your system administrator for
more information concerning the availability of one or both
of these applications for your telephone facility.
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SMS Text Messages (optional)
SMS Text Messages (optional)
You can send and receive messages, also known as SMS (Short
Message Service), to and from other phones in your system.
Note: Text messages can only be received and sent if the
Aastra Integrated Messaging Server is installed in your
system. Please contact your system administrator.
Receive text messages (SMS)
When a text message is received, the LED starts flashing and a
message tone sounds.
If the message is received during a call, a beep notifies the user.
The message is stored in the message list. The “New message”
icon is shown in the display. The icon will remain in the display until
all new messages are opened.
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MD Evolution – Cordless DT590
Route: Menu » Message » Inbox
Press.
Select the “Message” tab.
The following options are available:
•
m Voice
•
Inbox
•
Send
Select the menu item “Inbox” and confirm.
The message list is displayed.
Scroll to find the message.
The selected message is highlighted.
Press to read the message.
The message text is displayed followed by “Proceed?”.
225
SMS Text Messages (optional)
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Press to delete the message.
Or:
Press to proceed to the next menu.
This menu gives you additional options, such as Remove or
Forward the message, to Call (Numbers in the text) or to Read next
message.
Send text messages (SMS)
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226
Route: Menu » Message » Send
Press.
Select the “Message” tab.
The following options are available:
•
m Voice
•
Inbox
•
Send
Select the menu item “Send” and confirm.
The following options are available:
•
Unsent
•
New
•
Outbox
Select the menu item “New” and confirm.
Enter your message and confirm.
For information on how to write text, see section “Write Text” on
page 194.
Enter the phone number.
Press to send the message.
MD Evolution – Cordless DT590
Group Services
Group Services
Most of the time, you will be working as a team - within a
department, for example. Your extension offers you different
additional services designed specifically for working as a team.
First of all, it provides the option of supervising your colleagues'
extensions, thus ensuring comprehensive call coverage. You may
also call a colleague or intercept calls for each other.
Secondly, your extension may also be part of a hunt group - within
your department or another department - that calling parties may
call whenever they need to, not just to contact you personally, but
to contact someone within your department.
Your extension provides a simplified call pick-up service within a
hunt group. It also offers you the option of managing your own
participation in this service within the group. This is also referred to
as the In/Out status management within a group.
If you have been designated as the supervisor of a hunt group, you
have the ability to open and close the hunt group according to your
department's business hours.
Finally, while it's not really a group service, you also have access to
a personal group, which is designed for grouping various
extensions that may be assigned to you - for example, your DT590
extension, and another phone. It could be your Mobile Extension
(See section “Mobile Extension Service” on page 233). Different
services are then provided for you to process your calls as
efficiently as possible within a personal group.
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Group Services
Hunt Groups
Your extension may be part of a hunt group for which the purpose
is to distribute calls among the members of your department or
other group.
A call received on your hunt group number will then be
automatically directed to an extension within the group that is free such as your own - according to predefined distribution criteria.
Generally, this criteria is established to ensure even distribution of
calls between the various members of the group.
The presentation of an incoming call for your group is therefore
carried out just as it would for an individual call presented on your
extension. (See section “Incoming Calls” on page 167).
As a result, you have access to all the same processing services as
you would for your personal calls.
If you do not answer your hunt group call within a typical 30second time frame, it may be presented to a different extension in
your group that is free. The call may also be directed to a third party
set or other overflow group, such as your facility's attendants.
Depending on the definition for each hunt group, the call may also
be re-directed to a dissuasion message.
If all of your hunt group's members are busy, a call that is
presented, as the case dictates, may be directed to a third party
set or other overflow group, such as your facility's attendants.
Alternatively, depending on the definition of each group, the call
may be placed in a call waiting queue to await a member of the
group to be free, or directed to a dissuasion message.
This extension, overflow group or dissuasion message may also be
solicited when your group is closed.
In practice, you may be part of several hunt groups. One hunt
group is then established as your primary group, while the others
are considered to be secondary.
You primary group has a processing priority feature. Therefore,
when there are several different calls presented on the various
groups of which you are a part, those for your primary group will
take precedence.
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Group Services
The calls presented on your secondary groups are also
automatically managed by the system, but without any particular
priority.
Notes:
It is your system administrator's job to define how each
hunt group will operate. It is also the system administrator's
responsibility to define to which hunt group(s) you will be
assigned, and which one will be your primary group.
Your facility may contain up to 16 hunt groups.
Call Pick-Up in Hunt Group
When you belong to one or several hunt group(s), you have access
to the same call processing services for calls bound for these
groups as you would for managing your personal calls.
14
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Ü
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MD Evolution – Cordless DT590
Your extension also offers a simplified call pick-up service within
each hunt group, which enables you to answer any call that is
ringing on an extension that belongs to one of your groups, without
having to move to that extension or dial its extension number.
Dial the prefix “14” to pick up a call presented on your
primary group.
Or,
Dial the appropriate prefix to pick up a call presented on any
of your secondary groups
Press
In either case, you are now directly connected to the party calling
the other extension.
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Group Services
Notes:
The simplified call pick-up described above applies only if
the call that is picked up is for the group involved, or a
personal call for a member of the involved group.
If several calls are ringing within the same group, the oldest
call will be automatically selected. If several calls are ringing
within different secondary groups, the call that is picked up
will be automatically selected by the system.
Your extension may also be subject to call pick-up from
third party sets that belong to the same group as you.
The call pick-up access prefix within secondary groups
differs from one facility to another.
Standby Status in Hunt Group
When you belong to one or several hunt groups, you may also
manage your availability for answering calls that are directed to
your group(s).
This standby service enables you to temporarily withdraw from a
hunt group. Therefore, you would only receive personal calls, or
those that are directed to the groups from which you have not
withdrawn.
Once again, the system distinguishes your position in relation to
your primary group as well as your secondary groups.
To manage your group standby status, from an idle extension:
68
ÜÛ
Dial the prefix “68” to proceed to standby within your primary
group.
Press
Wait for the Service Acceptance Tone
If your extension was active within your primary group, it will now
be on standby. On the other hand, if your extension was on
standby, it will now be active within your primary group.
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Group Services
In relation to your secondary groups, your extension's active or
inactive status is changed for all of them at the same time.
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In either case the service acceptance tone is played.
Press to finish the procedure
Your extension returns to idle status.
Notes:
The prefix for accessing the standby service within
secondary groups differs from one facility to another.
You may place your extension on standby at any time, even
if you are the last active member of a group. Your status is
managed completely independently from the opening and
closing of traffic for a specific group, which is the sole
responsibility of the hunt group supervisor.
Hunt Group Opening / Closing
You may be designated as a supervisor for one or several hunt
groups, regardless of whether or not you are a member of it (them).
This is established by a right that is assigned specifically to you by
your system administrator.
In relation to this (these) hunt group(s) for which you are in charge, it
is your responsibility to open and close traffic for each one,
according to its members' business hours.
¿
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To open or close traffic to a hunt group, from an idle extension:
Dial the prefix to open/close hunt groups.
This varies from one facility to another.
Next, dial the internal number for the involved hunt group
Press
Wait for the Service Acceptance Tone
Press to end this service
If the hunt group was previously open to traffic, it then progresses
to a closed status, and will no longer accept calls.
MD Evolution – Cordless DT590
231
Group Services
Calls to this group will then be directed to an overflow extension or
group, or a dissuasion message that may be pre-defined in terms
of each group's configuration.
On the other hand, if the hunt group was previously closed to
traffic, it then progresses to an open status, and will now accept
calls.
Note: Only a supervisor may manage this open or closed
group status.
Personal Group Services
While it's not really a group service, you also have access to a
personal group, which is designed for grouping various extensions
that may be assigned to you (up to 5 extensions).
The specific services offered to you are as follows:
•
You can be contacted through just one number, common to
your entire personal group.
•
When you place a call to any party, you are identified by your
personal group number, no matter what extension you use to
place your call.
•
An incoming call is presented on all of your personal group's
extensions, allowing you to answer it on any of them. If all
extensions in your personal group are free, they will all ring
simultaneously. If you have an ongoing call on any given
extension, the call is presented to you on that extension in the
usual way (call waiting tone, etc.) On each of the other
extensions - when it is possible - the call will be presented with
silent ringing, and the usual call information will be displayed on
the screen.
•
You have the option of carrying out a simplified call transfer
between extensions within your personal group (other than from
your DT590 extension). To do so, simply place your current call
on hold and hang up. The call is then represented on all of your
personal group extensions; therefore you may pick it up on any
of them.
Note:
It is your system administrator's responsibility to define your
personal group. Contact him/her as needed.
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Mobile Extension Service
If you frequently travel outside the office, you will generally have a
GSM mobile phone in addition to your DT590 extension.
Once again, without truly being a group service, the Mobile
Extension service may be of use to you. Its purpose is to allow
external users of GSM mobile phones most particularly to access
your company's network, and thus be able to use the system as if
they were internal users.
In practice, a Mobile Extension terminal is managed in the same
way as a dummy internal user associated with the external GSM
mobile number.
To process these calls, the GSM mobile telephone connects to a
specific DID number for the facility, which accesses the Mobile
Extension server.
By connecting through the public ISDN network, the GSM mobile
telephone is then automatically authenticated by its external calling
number. By default, authentication can be carried out by manually
dialling the dummy internal number associated as well as the
corresponding user's password.
Once authenticated, the GSM mobile telephone user may call any
internal or external number, just as if he/she were dialling from the
internal dummy extension. The user's identity that is transmitted to
the called parties is the information for the internal dummy
extension.
The mobile GSM telephone user may, in the same way, gain access
to all telephone services to which the internal dummy extension has
authorization to access.
The GSM mobile telephone may also be directly called through the
number associated with the internal dummy extension. This may
be used in conjunction with a personal group. However, the GSM
mobile telephone will still retain its regular number.
Note: The Mobile Extension service is also totally
applicable to your residential extension connected to the
pubic ISDN network. Whenever necessary, contact your
system administrator for more information concerning the
availability of this specific service for your telephone facility.
MD Evolution – Cordless DT590
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More Features on your Extension
More Features on your Extension
Depending either on the rights assigned to your extension or on
your facility's configuration, your extension also offers or may offer
other different services with the purpose of improving your
productivity, or making it even more enjoyable to use your
telephone.
One of the main features is the Appointment Reminder service,
where you can ask the system to remind you of a meeting or other
appointment at a specific time.
Your extension may also provide you with the means to control how
your external ISDN call costs are allocated.
Appointment Reminder
The appointment reminder service enables you to ask the system
to automatically remind you at a specified time that you define
within 24-hours of your appointment.
To activate an appointment reminder, from an idle extension
The phone can be set to remind you at any time within the next 24
hours (multiple settings are allowed).
71
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234
Activate Reminder Service
Dial the prefix “71” assigned to the appointment reminder
service.
Next, enter the hour (00-23) and minutes (00-59) for your
appointment reminder.
Press to confirm.
MD Evolution – Cordless DT590
More Features on your Extension
ÚÙ
Wait for the Service Acceptance Tone
Press to finish the procedure
Your extension returns to idle status.
Note: If you receive busy tone, your extension does not
have the authority to set a Reminder.
ÜÛ
At the set time for your reminder, your extension will automatically
ring:
Press to answer this call in the usual manner.
A confirmation voice message is then heard. By default it is: “It's
time for your appointment”.
Notes:
You have 30 seconds to answer the appointment reminder.
After this time frame, the reminder will be automatically
cancelled. If your line is busy when the appointment
reminder comes through, it is presented to you just as a
normal call would be, or if that is not possible, it is
automatically cancelled.
An appointment reminder automatically overrides any call
forward on your extension.
Verify Reminder Service
718
¿
Ü
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MD Evolution – Cordless DT590
You may verify whether or not an appointment is currently
programmed on your extension by dialling the following sequence:
Dial the prefix “718” assigned to the appointment reminder
verify service.
Next, enter the hour (00-23) and minutes (00-59) for your
appointment.
Press.
If the time you specified is indeed scheduled as an appointment
reminder, you will hear the service acceptance tone; if it is not, you
will hear the busy tone.
235
More Features on your Extension
719
Ü
Û
Cancel Reminder Service
ÚÙ
Wait for the Service Acceptance Tone
Dial the prefix “719” assigned to the appointment reminder
service.
Press
All settings are cancelled.
Press to finish the procedure
Alarm Clock
The phone can be set to remind you at any time within the next
24 hours.
Set Alarm clock
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Route: Menu » Toolbox » Alarm clock
Press.
Select the “Toolbox” tab.
Select the menu item “Alarm clock” and confirm.
The following options are available:
•
Set
•
Clear
Confirm the selected menu item “Set”.
Enter the time the alarm is to be started and confirm.
(HH:MM)
Note: Use the navigation keys to switch between am and
pm. When your phone displays the time in 24h-format, you
do not have to switch between am and pm.
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The alarm clock is now set and the alarm clock icon in the display
indicates that the alarm clock is activated.
Receive an Alarm clock call
Ü
Û
ÜÛ
“Alarm clock HH:MM” is displayed and the red LED flashes when
the alarm sounds.
Press.
“Cancel alarm?” is displayed.
Press to remove the alarm clock setting.
Note: If you do not answer the alarm clock, the alarm clock
icon in the display keeps flashing and the alarm will sound
again after some minutes.
Cancel Alarm clock
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º
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Route: Menu » Toolbox » Alarm clock
Press.
Select the “Toolbox” tab.
Select the menu item “Alarm clock” and confirm.
The following options are available:
•
Set
•
Clear
Select the menu item “Clear” and confirm.
The alarm clock icon disappears.
Calls Re-Routing to Attendants Protection
Usually, your external calling parties can contact you from external
network(s), directly through your direct calling numbers, or DID
numbers (Direct Inward Dialling).
They may also contact you through your facility's general number.
In this case, your incoming external calls are directed through your
facility's attendants.
MD Evolution – Cordless DT590
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More Features on your Extension
An external call is presented to you whether your extension is free
or busy. If it is busy, it will usually be automatically placed on campon for your extension (unless your extension is equipped with
specific protection against such).
If you do not respond to an external call, after a typical delay of 30
seconds, the call is directed (or returned) to your facility's
attendants for processing.
Following the specific rights assigned to your extension, you may
have access to protection against your external calls being directed
to your facility's attendants.
This protection may be manifested by:
•
Restricted protection on no-answer condition: external
calls presented on your extension when its status is “free” will
then ring continuously, without a time limit, until you answer it,
or the caller ends the call.
•
Restricted protection on busy condition: external calls
presented on your extension when its status is “busy” will
remained on camp-on, without a time limit, until you answer it,
or the caller ends the call.
•
Extended protection: this combines the two previous cases.
In all cases, this protection against the re-direction of your calls to
the automated attendant is never dependant upon any action on
your part.
Secret of Identity
When your facility is connected to the ISDN network, your identity
is usually transmitted to your external calling parties, and vice
versa.
According to the specific right assigned to your extension, it is
possible that your identity not be divulged to your external ISDN
network calling parties.
This is therefore systematically valid for all of your outgoing ISDN
network calls, without any specific action on your part.
Your identity is divulged, however, for your internal calls, and you
still receive the information concerning your external incoming
calling parties.
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Account Codes
When a call is placed on the public ISDN network, the network
transmits the charges for the current call, which are then
accounted to a charge counter associated with your extension.
According to your working mode, you may wish to impute the cost
of your external calls to different accounts. Your telephone system
can do this through account codes that you simply enter when
placing outgoing external calls.
¿
¿
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MD Evolution – Cordless DT590
To establish an outgoing external call using an account code:
First, dial the network access prefix adapted to this service.
Generally, this consists of a network access prefix that is reserved
for placing outgoing external calls that are subject to account
codes. Ask your system administrator for this prefix.
Then, directly dial the account code to which your external
call should be imputed.
Account code formats are a fixed length. All account codes are
typically 4 digits, however they may reach up to 15 digits in length.
Generally, they end with “#”, which acts as a separator. In all cases,
account codes are defined by your system administrator.
Next, dial the desired external phone number.
Press
Your outgoing external call is then transmitted over the public
network, just as an external call without an account code would be.
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More Features on your Extension
Thus, the call detailed record will not only contain the date, time,
number called, length, and cost of the call, but also the account
code that you entered. This then can be used to invoice your
clients.
Notes:
The implementation of this specific service assumes that
your facility uses the Least Cost Routing (LCR) method for
external calls. It also assumes that, at the very least, these
outgoing calls are subjected to call detailed records that are
managed within an external charging server. Contact your
system administrator for more information. He/she will also
provide you with the accepted account code format.
As indicated, your extension is equipped with a charge
counter that accrues a cumulative total of the charges for
your outgoing calls. Your system administrator or facility's
attendants have the ability to consult any charge counter. If
necessary, contact them for more details
Your extension may also be subject to call detailed records.
This usually involves your outgoing external calls, however
they may also refer to your internal and incoming calls.
These records save the details for each involved call:
number called, date and time, length, etc. These records
are generally used by your system administrator to monitor
your telephone facility's invoicing. If necessary, contact your
system administrator for more details.
Key Lock
If you carry the phone in your pocket, you might accidentally press
the keys and make a call. To prevent this, you can have them
locked by using the Automatic Key lock option.
To lock the keypad
¾
º
240
Route: Menu » Toolbox » Locks » Key lock
Press.
Select the “Toolbox” tab.
MD Evolution – Cordless DT590
More Features on your Extension
º ÜÛ
ÜÛ
º ÜÛ
l
Select the menu item “Locks” and confirm.
Press to confirm the selected menu item “Key lock”.
The following options are available:
•
Automatic
•
Off
The current setting is indicated.
Select the menu item“Automatic” and confirm.
Note: After enabling the Keylock function, do not press a
key for 20 seconds. If the enabling time has expired, the
keys are blocked and a key symbol is displayed.
Appears on the display
During Keylock the keys are locked, so you cannot use your phone.
If a key is pressed, the message “Press * to unlock keypad” is
displayed.
If you have locked the keys and you receive a call, you can answer
the call as usual without switching Keylock off. When the call is
ended, the keys are locked again after 20 seconds.
*
Ü
Û
MD Evolution – Cordless DT590
To unlock the keypad
Press.
“Unlock keypad?” is displayed.
Press to switch off the Keylock.
The key symbol disappears; the keys are enabled again.
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More Features on your Extension
Phone Lock
You can protect your phone against unauthorized use or against
adding or deleting telephone network subscriptions. Both security
features are off by default. See also section “PIN Code” on
page 149.
Securing against unauthorized use
You can set the phone so that the PIN code must be entered after
switching on.
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¿ ÜÛ
242
Route: Menu » Toolbox » Locks » Phone lock
Press.
Select the “Toolbox”.
Select the menu item “Locks” and confirm.
The following options are available:
•
Key Lock (Automatic/Off)
•
Phone lock (On/Off)
Select the menu item “Phone lock” and confirm.
The following options are available:
•
On
•
Off
Select the menu item “On” and confirm.
When using the phone for the first time, enter the
New code(2) and confirm.
For changing the code, enter the current code (Old code) and
confirm.
Enter the digits of the new code (New Code(1)) and confirm.
Enter the new code (New Code(2)) again and confirm.
Either the new code is accepted or “Wrong Code!” is displayed if
you have entered a number that does not match the current code.
When the new code is accepted, the phone lock is enabled.
Note the new code for future use.
MD Evolution – Cordless DT590
More Features on your Extension
Access Lock
78 Û
Ü
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78
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Ü
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ÚÙ
MD Evolution – Cordless DT590
By using the “Lock Prefix” you can lock access in order to prevent
unauthorized external calls. You can still make internal calls and you
can also receive incoming calls.
Press to lock access.
Wait for the verification tone.
Press to finish the procedure.
Unlock Access
Press.
Enter your password.
Note: To change your password see chapter“Password
Programming” on page 244
Press to reopen.
Wait for the verification tone.
Press to finish the procedure.
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More Features on your Extension
Password Programming
You will be prompted to enter your user password when accessing
certain services, most particularly:
•
When placing a call in substitution or with signature from your
extension or a third party set.
•
When activating/deactivating a call forward from your extension
or a third party set (follow me service).
•
When consulting or personalizing your mailbox within your
facility's integrated voice mail system, when applicable.
By default, your user password is “1234”. It is strongly
recommended that you change it to any other 4 digit code
including the * or # key - to ensure that use of the aforementioned
services is as secure as possible, and to preserve the confidentiality
of your mailbox, when applicable.
79
¿
¿
Ü
Û
ÚÙ
To do so, from your idle extension:
Dial the prefix “79” assigned to the user password
management service.
Next, enter your current user password.
Then, enter your new user password.
Press to confirm
Wait for the Service Acceptance Tone
Press to finish the procedure
Your extension returns to idle status.
Notes:
If you ever forget your password, you can request it be reinitialized, either by a facility attendant, or by the system
administrator. It will then be reset to “1234” until you change
it once again.
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More Features on your Extension
Call Statistics
Your phone can tell you the duration of your last call and display the
total time of all calls.
To see the time spent on your last call and on all
outgoing calls
¾
º
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Route: Menu » Call info » Call time
Press.
Select the “Call info” tab.
The following options are available:
•
Missed calls
•
Call list
•
Call time
Select the menu item ”Call time” and confirm.
The length of the last call but also the duration of all calls is
displayed in hours, minutes and seconds.
To see the call time
¾
º
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MD Evolution – Cordless DT590
Route: Menu » Call info » Call time
Press.
Select the “Call info” tab.
The following options are available:
•
Missed calls
•
Call list
•
Call time
Select the menu item ”Call time” and confirm.
Press to delete the call time.
Confirm the delete process.
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More Features on your Extension
Secondary Attendant Services
Besides the services that are accessible or that may be assigned to
a DT590 extension, additional services are also available for the
system's attendants.
Within this context, the following services are offered:
•
General calls acceptance: This service enables attendants to
control their active or inactive status for processing a system's
general calls, in relation to their shifts.
•
Door phone service: Your facility may be equipped with a door
phone; calls from this extension are usually processed by the
attendants.
•
Call pick-up for general ringing calls: Your facility may be
equipped with a common bell that receives general calls when
the attendants' lines are congested, or when they are absent.
According to the specific rights assigned to your extension, you
may also have access to these attendant-based services.
Attendants also have access to the following services:
246
•
Call offer or intrusion: This service allows attendants to
interrupt an ongoing call to present an urgent call.
•
Do not disturb override service: Similarly, this service allows
the attendant to override the “Do not disturb” status to present
an urgent call.
•
Complete third party call forward service: This service
allows attendants to program any type of call forward for a
user's account, without restrictions.
MD Evolution – Cordless DT590
More Features on your Extension
General Call Acceptance
The general call acceptance service is usually used by your facility's
attendants who are in charge of processing your system's general
calls - most often the external calls received on your facility's
general phone number, or external calls redirected when the
internal users do not answer or are busy.
Similar to the standby status that is available when you belong to
hunt groups, the general calls acceptance service enables
attendants to control their active or inactive status for processing a
system's general calls, in relation to their vacation periods.
According to the rights assigned to your extension, you may also
have access to the general calls acceptance service. This is
generally the case. When necessary, this allows you to assist the
attendants by answering calls when their lines are congested or
when they are temporarily absent.
When you activate this general calls acceptance service on your
extension, not only will you receive your personal calls, but also
your facility's general calls.
These will be presented to you in the same way as usual, with the
external calling party's information displayed on your screen. (See
section “Incoming Calls” on page 167).
You may then process each call just as you would one of your
personal calls.
67
Ü
Û
To activate or deactivate the general calls acceptance service on
your extension, from an idle extension:
Dial the prefix “67”, assigned to the general calls acceptance
service.
Press to confirm
Wait for the Service Acceptance Tone
If your extension was inactive in relation to the general calls
acceptance service, it now becomes active.
The opposite is also true - if your general calls acceptance status
was previously active, it will become inactive. Your extension will
then only receive your personal calls.
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Press to end the management of this service.
Your extension returns to idle status.
Note:
Your rights to the general calls acceptance service depend
on your facility's different private and public networks.
MD Evolution – Cordless DT590
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More Features on your Extension
Door Phone Service
Your telephone facility may be equipped with a door phone, the
calls from which are usually processed by the attendants, just as
the general calls are for your facility.
According to a right assigned to your extension, you may be
allowed to answer calls from a door phone. This is generally the
case.
The general calls acceptance service previously described, also
manages your ability to assist the attendants by accepting or
declining door phone calls.
A door phone call is presented exactly as any other incoming call
would be.
Notes:
The presentation of a door phone call usually lasts no more
than 30 seconds. After this time frame, the door phone call
will be automatically disconnected. A door phone call may
not be placed on hold, nor may it be transferred.
The door phone is usually logged on by an electrical
mechanism independent from your telephone facility.
Call Pick-up for General Ringing Call
Your telephone installation may feature a common bell that will be
heard when your facility's general calls are not answered by an
attendant, within a specified time frame.
Typically, this delay is 60 seconds when attendants are present, or
1 second in night mode, when the attendants are absent.
If you wish, you may pick-up a general call on your extension.
15
Ü
Û
To do so, from an idle extension:
Dial the prefix “15” to pick up a call ringing on the common
bell.
Press to confirm
Wait for the Service Acceptance Tone
The service acceptance tone will be played.
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More Features on your Extension
You are now directly connected to the party who placed the
general call.
Note: If several general calls are ringing simultaneously, the
oldest call will be automatically selected.
Other Secondary Attendant Services
As indicated, your facility's attendants may establish you as the
target for any of the following services:
•
Call offer or intrusion: When you are in the middle of an
ongoing call, this service enables them to interrupt your call to
present an urgent call for you.
When the attendant activates a call intrusion, you may find
yourself in a 3-person conference call with your first caller and
the attendant. Usually, a warning tone is heard at a regular
frequency during this conference call to remind the parties that
they are still under call intrusion status.
The attendant may then speak to you, but not privately
•
Do not disturb override service: When your extension has a
“Do not disturb” status, (see section “Call Forwarding Services”
on page 197), this service also enables the attendants to
override the “Do not disturb” status in order to present an urgent
call for you. When the Do not disturb status is overridden by the
attendant, his/her call is presented just as a normal call would
be, and which you may answer normally.
Notes:
Certain extensions (such as yours) may possibly be
equipped with permanent protection against call intrusion.
Depending on the configuration for your facility defined by
your system administrator, these services may be used
from specific extensions that are duly authorized, without
any warning tones being emitted. This refers to the Silent
call monitoring service.
MD Evolution – Cordless DT590
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More Features on your Extension
Automated Attendant
¿
Ü
Û
250
The Automated Attendant feature sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
Enter the Automated Attendant directory number.
Please ask your system administrator for the automated attendant
directory number.
Press and follow the voice instructions.
MD Evolution – Cordless DT590
More Features on your Extension
Calculator
The DT590 has a calculator that supports general arithmetic
functions such as addition, subtraction, multiplication, and division.
¾
º
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¿
#
##
###
####
¿
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MD Evolution – Cordless DT590
Route: Menu » Toolbox » Calculator
Press.
Select the “Toolbox” tab.
Select the menu item “Calculator” and confirm.
Enter digits.
Enter for addition.
Or:
Enter for subtraction.
Or:
Enter for multiplication.
Or:
Enter for division.
Enter digits.
Press to get the results.
251
DT590 Adjustments
DT590 Adjustments
This section describes how to set and adjust a personal volume,
how to change indication of incoming calls, how to adjust the
display, how to change the language and how to revert all DT590
settings to their defaults.
Volume Control
You can adjust the volume in the ear piece, of the loudspeaker for
handsfree speaking and the volume of the ringer. Use the volume
keys to adjust the volume, see section “DT590 General
Description” on page 152 for the location of the volume controls.
To turn the microphone, ringing sound and warning sound on or off
during a call, see section “During Calls” on page 180.
U D
Adjust loudspeaker volume for handsfree speaking
U D
Adjust ear piece volume
or
or
Press to adjust the volume during a call.
Press to adjust the volume during a call.
The phone will now store and keep the new volume level.
Adjust ringer volume
¾
252
Route: Menu » Toolbox » Sound & Alerts » Ringer volume
Press.
MD Evolution – Cordless DT590
DT590 Adjustments
º
º ÜÛ
ÜÛ
º ÜÛ
v
º
ÜÛ
½
ÜÛ
Select the “Toolbox” tab.
Select the menu item “Sound & Alerts” and confirm.
Press to confirm the selected menu item “Ringer volume”.
The following options are available:
•
Voice
•
Mail
•
Alarm clock
Select the desired option and confirm.
A volume level bar is displayed.
Press (L
R) to turn the volume up or down.
Press to confirm and save the settings.
To turn off the ringing sound permanently
Press when the phone is idle.
“Mute ringer?” is displayed.
Press.
The ring off icon appears.
Note: If the ringer sound is permanently off and you have
set the vibrator alert to “On when silent”, the vibrator turns
on when the phone is ringing, see section “Vibrating Alert”
on page 254.
½
ÜÛ
MD Evolution – Cordless DT590
To turn the ringing sound on again:
Press.
“Unmute ringer?” is displayed.
Press.
The ring off icon disappears.
253
DT590 Adjustments
Vibrating Alert
If you do not want to be disturbed by the ringing of your phone, but
still get the call indication, or if you are in a noisy environment, you
can activate the Vibrator alert.
¾
º
º ÜÛ
º ÜÛ
º ÜÛ
Route: Menu » Toolbox » Sound & Alerts » Vibrator alert
Press.
Select the “Toolbox” tab.
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Vibrator alert” and confirm.
The following options are available:
•
“On”
for Vibrator alert.
•
“On when silent”
for Vibrator alert when the ringer is permanently off. See section
“Adjust ringer volume” on page 252.
•
“Off”
for no Vibrator alert.
Select the desired option and press to confirm
Ringer Tones or Melodies
Different signals for internal calls, external calls and callback can be
set. By default, there are 14 different signals in the telephone, and
additional signals can be downloaded to the handset.
Note: Ask your system administrator on how to download
additional signals to your phone.
To set the sound for a ringing type
Route: Menu » Toolbox » Sound & Alerts » Ring signals »
Internal/External/Callback
254
MD Evolution – Cordless DT590
DT590 Adjustments
¾
º
º ÜÛ
º ÜÛ
º ÜÛ
º
ÜÛ
MD Evolution – Cordless DT590
Press.
Select the “Toolbox” tab.
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Ring signals” and confirm.
Select the ringing signal type: Internal, External, or Callback
and confirm.
The following options are available:
•
Low 1 and Low 2
•
Medium 1 and Medium 2
•
Mix 1 and Mix 2
•
Melody 1 -6
•
User 1 -10
Melody
Name
1
2
3
4
5
6
Aastra soundmark
The Black Bear
J.S. Bach - Partita no 3 for violin
Boccherini - Menuet
Rimsky-Korsakov - Flight of the Bumble Bee
J.S. Bach - Badinerie - BWV 1067 Suite no 2
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
The table below lists the names of the melodies.
255
DT590 Adjustments
Alarm Signal
You can set the signal for the alarm. By default, there are
14 different signals in the telephone, and additional signals can be
downloaded to the handset.
To set the sound for Alarm Signal
¾
º
º ÜÛ
º ÜÛ
º
ÜÛ
256
Route: Menu » Toolbox » Sound & Alerts » Alarm signal
Press.
Select the “Toolbox” tab.
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Alarm signal” and confirm.
The following options are available:
•
Low 1 and Low 2
•
Medium 1 and Medium 2
•
Mix 1 and Mix 2
•
Melody 1 -6 *)
*) for further details about melodies see chapter “Ringer Tones or
Melodies” on page 254
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
MD Evolution – Cordless DT590
DT590 Adjustments
Message Alert
You can select different signals for mail and voice messages. By
default, there are 16 different signals in the telephone, and
additional signals can be downloaded to the handset.
To set the sound for Message Alert
¾
º
º ÜÛ
º ÜÛ
º
ÜÛ
º
ÜÛ
MD Evolution – Cordless DT590
Route: Menu » Toolbox » Sound & Alerts » Message alert
Press.
Select the “Toolbox”.
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Message alert” and confirm.
Select the message alert type: Mail or Voice
Press.
The following options are available:
•
None
•
Click
•
Low 1 and Low 2
•
Medium 1 and Medium 2
•
Mix 1 and Mix 2
•
Melody 1 -6 *)
*) for further details about melodies see chapter “Ringer Tones or
Melodies” on page 254
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
257
DT590 Adjustments
Key Sound
Key sound is the sound you hear each time you press a key. This
feature can be enabled and disabled.
¾
º
º ÜÛ
º ÜÛ
º
ÜÛ
258
Route: Menu » Toolbox » Sound & Alerts » Key sound
Press.
Select the “Toolbox” tab.
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Key sound” and confirm.
The following options are available:
•
Silent
•
Click
•
Tone
The current setting is indicated.
Select one of the following options:
• “Silent” for no Key sound.
•
“Click” to have a Key sound with each key press.
•
“Tone” to have a Key sound with each key press.
Press to confirm and save the settings.
MD Evolution – Cordless DT590
DT590 Adjustments
Display Backlight
Your phone has a display which is illuminated when a key is
pressed. The illumination automatically goes off after a while,
unless you press a key.
¾
º
º ÜÛ
º ÜÛ
º
ÜÛ
MD Evolution – Cordless DT590
Route: Menu » Toolbox » Display » Backlight
Press.
Select the “Toolbox” tab.
Select the menu item “Display” and confirm.
Select the menu item “Backlight” and confirm.
The following options are available:
•
On
•
Off
•
Automatic
The current setting is indicated.
Select one of the following options:
• “On” for illuminating the display always.
•
“Off” for no illumination of the display.
•
“Automatic” to activate illumination of the display when a key is
pressed.
Press to confirm and save the settings.
259
DT590 Adjustments
Display Contrast
You can adjust the contrast of the display to one of eight levels to
make it easier to read.
¾
º
º ÜÛ
º ÜÛ
º
ÜÛ
260
Route: Menu » Toolbox » Display » Contrast
Press.
Select the “Toolbox” tab.
Select the menu item “Display” and confirm.
Select the menu item “Contrast” and confirm.
The contrast level bar appears.
Press (L
R) to adjust the contrast.
Press to confirm and save the setting.
MD Evolution – Cordless DT590
DT590 Adjustments
Language
The default menu language is English. To select another language,
use the Language option. Please note that the menu options stay
in English until you confirm your language choice.
¾
º
º ÜÛ
º ÜÛ
MD Evolution – Cordless DT590
Route: Menu » Toolbox » Language
Press.
Select the “Toolbox” tab.
Select the menu item “Language” and confirm.
All available languages are displayed. The current language is
indicated.
The available languages are Danish, Dutch, English, Finnish,
French, German, Italian, Norwegian, Portuguese, Spanish, and
Swedish. One additional language can be downloaded to the
phone.
Select the desired language and confirm.
The language has now been changed.
261
DT590 Adjustments
Time and Date Settings
The time and date information is updated automatically by the
system.
Set time format
¾
º
º ÜÛ
ÜÛ
º ÜÛ
262
Route: Menu » Toolbox » Time & Date
Press.
Select the “Toolbox” tab.
Select the menu item “Time & Date” and confirm.
Press to confirm the selected menu item “Time format”.
The following options are available:
•
24 hour
•
12 hour
Select the desired option and confirm.
MD Evolution – Cordless DT590
DT590 Adjustments
Set date format
¾
º
º ÜÛ
º ÜÛ
º ÜÛ
MD Evolution – Cordless DT590
Route: Menu » Toolbox » Time & Date
Press.
Select the “Toolbox” tab.
Select the menu item “Time & Date” and confirm.
Select the menu item “Date format” and confirm.
The following options are available:
•
DD-MMM-YY
•
MM/DD/YY
•
DD-MM-YY
•
YYMMDD
Select the desired option and confirm.
263
DT590 Adjustments
Reset the DT590 Settings
The phone settings can be reset to their default values. Either only
reset the user settings such as ringer volume, vibrator alert etc., or
all settings/information which includes all user settings, SMS
messages, voice call list, and all entries in the integrated Phone
Book.
¾
º
º ÜÛ
º ÜÛ
¿ ÜÛ
ÜÛ
264
Route: Menu » Toolbox » Master reset
Press.
Select the “Toolbox” tab.
Select the menu item “Master reset” and confirm.
The following options are available:
•
Settings Only
•
All
Select the desired option and confirm
If the phone lock is activated, the phone will ask for your PIN
code. Enter the PIN code and confirm.
See section “PIN Code” on page 149.
“Proceed?” is displayed.
Press to confirm.
All DT590 settings revert to their default values.
MD Evolution – Cordless DT590
Audible Signals
Audible Signals
Over and above visual information displayed on your extension's
screen and LED, there are also various tones, voice
announcements and ring tones that signal the status of your
extension, or certain associated services.
The tones heard are applicable under the following conditions and
with the following timing and frequency:
Internal Dial tone
Heard each time the handset is picked up from your extension
(excluding all activated special services)
330 Hz, Continuous
Ring back tone
Heard when you call an extension that is free.
424 Hz, 1.5 sec. On / 3.5 sec. Off
Call on-hold or Call camp-on tone
Heard when you call an extension that is busy and your call has
been placed on automatic camp-on, or when your call is placed
on-hold by a third party set.
424 Hz, 2 consecutive beeps, repeated every 5 seconds.
Busy tone
Heard when you call an extension that is busy, but automatic
camp-on is not possible for your call, or when a service request on
your extension is refused.
424 Hz, 0.5 sec. On / 0.5 sec. Off
Call Waiting Presentation tone
Heard when you receive a new call, when your extension is already
busy.
Only 1 ring signal, not repeated
Intrusion or Call Offer tone
Heard when a third party - typically an attendant - intervenes during
your current call.
424 Hz, 2 consecutive beeps, repeated every 1.4 seconds.
MD Evolution – Cordless DT590
265
Audible Signals
Service Acceptance tone
Heard when a request for service is accepted on your extension.
Multi-toned melody, continuous
Appointment Reminder notification
Heard following your response to an appointment reminder, this
announcement indicates the nature of this automatic system call.
See section “More Features on your Extension” on page 234
Message: “It’s time for your appointment.”.
266
MD Evolution – Cordless DT590
MD Evolution Standard Services Prefixes
MD Evolution Standard Services Prefixes
Prefix Description
Abbreviated Numbers
Appointment Reminder Activate
Austria
EBN
Italy
Norway
UK
US
Standard
6
**6
6
#2
**6
6
2
*32
*32#
#71
*32
71
Appointment Reminder Verify
*328
*32#8
#718
*328
718
Appointment Reminder Cancel
*329
*32#9
#719
*329
719
Call Forward Immediate
*21
*21*
*21#
#61
*21*
*2*
61
Call Forward No-Answer
*22
*211
*22#
*211
*21
62
Call Forward Busy
*23
*212
*23#
#62
#63
Call Forward No-Answer and Busy
*26
*26#
#69
*212
*22
63
*26
69
*24
#21
64
Call Forward Do Not Disturb
*24
*27*
*24#
#64
*27*
Call Forward Cancel
#21
#21#
#21#
#60
#21#
Follow-Me Activate
*25
*5*
*25#
#65
*5*
*25
65
Follow-Me Cancel
#25
#25#
#66
#25
66
Call Parking
*10
*10#
#10
*10
10
Call Pick-Up General Ringing
*88
*73*
#15
*88
15
2
#14
*8*
#13
Call Pick-Up Hunt Group
*88
2
Call Pick-Up Individual
*8*
*8*
Call Substitution
*75
*75*
Call Temporary Protection
*74
General Call Acceptance Status
*9#
*9#
*75*
#75
*74#
#74
*9#
#67
*88
60
2
14
*8*
*8*
13
*75*
*75
75
*9#
*74
74
*9#
67
Access Locking
*72
*76*
*72#
#78
*76*
*72
78
Access Unlocking
#72
#76#
#72#
#78
#76#
#72
78
Password Programming
*73
*74*
#*72
#79
*74*
*73
79
**
***
***
#11
***
**
11
*91#
#68
*91
68
Redial Last External Number
Standby Status in Hunt Group
MD Evolution – Cordless DT590
*91
137
MD Evolution Standard Services Prefixes
138
MD Evolution – Cordless DT590
Useful Hints
Useful Hints
Connections between external lines
With your MD Evolution Communication Platform, you can
establish an external call diversion or a conference with more than
one external party or transfer an external call to another external
destination (e.g. a mobile phone). These features are very useful for
everyday business life.
Note: When these features are used, your MD Evolution
Communication Platform will occupy at least two external
lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•
Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered.
•
If you are connected to two external lines, cancel one call
by pressing “R” and “1”.
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by reprogramming your
system.
Please ask your system administrator or contact our service center
for more information.
MD Evolution – Cordless DT590
139
Useful Hints
140
MD Evolution – Cordless DT590
Installation
Installation
This chapter describes the battery (how to connect and charge)
and how to connect the clip to the back of your phone.
Check for completeness
Make sure that all the parts are present. If anything is missing,
please contact your system administrator or supplier.
The set contains:
1
Cordless telephone
2
Battery
3
Clip
4
Assembly card
Note: It is important to make a note of the IPEI code. The
IPEI code may be needed for unblocking the phone if an
incorrect PIN code has been entered three times. See
section “IPEI Code” on page 20 for further details.
MD Evolution – Cordless DT590
141
Installation
Battery
The battery compartment with the Li-Ion battery is placed on the
rear side of the handset.
Charging the battery
The battery requires charging when the Battery icon in the display
indicates low level.
Place the phone in the charger. The charging status is shown by
the Battery icon in the display. An empty battery is fully charged
after approximately 4 hours, indicated by a filled Battery icon.
Replacing the battery
If the standby time for the phone becomes too low, the battery
should be replaced by a new one. Please contact your system
administrator or your certified Aastra Sales partner for more
information.
After replacing the battery with a new one, the Battery icon can
indicate an empty battery even though it is fully charged. Placing
the phone in the charger for a while will remove the problem.
Note: To avoid fatigue of the phone’s battery connector,
use the charger instead of repeatedly replacing an empty
battery with a new one.
142
MD Evolution – Cordless DT590
Installation
To replace the battery:
Open the battery compartment and remove the battery.
Disconnect the battery cable, and replace with a new battery.
MD Evolution – Cordless DT590
143
Installation
Chargers
Desktop charger
The desktop charger is used for charging your phone, but also for
storing it when you are continually at one location, for example at
your desk.
The tilted design facilitates the use of handsfree operation, i.e. in
loudspeaking mode. The charger is delivered with a plug-in power
supply and is connected to an ordinary wall socket.
Note:
Do not use the charger outside the temperature range of
+5 - +40 ºC.
Do not use other power supplies than originally delivered
(see “Power adapters” on page 145).
144
MD Evolution – Cordless DT590
Installation
Power adapters
Article number
•
NTM/DPYNB 301 07/01 (EU)
•
NTM/DPYNB 301 07/02 (UK)
•
NTM/DPYNB 301 07/06 (110V)
Headset
A headset is recommended if you frequently use the phone, and/or
want to have both hands free. The phone has a special headset
connector.
MD Evolution – Cordless DT590
145
Installation
Belt clip
The clip on the back of the phone helps you fasten it to a belt or
similar.
To attach or remove the clip:
Spread the clip slightly.
The ends of the clip fit into the holes on the sides of your phone.
146
MD Evolution – Cordless DT590
Reference
Reference
This section describes the terminology used on the display, the
phone communication signals, guidelines, technical specifications,
spare parts and accessories.
Terminology
The list below explains the terms which may appear on the display.
Terminology used on display
Term
Meaning
DTMF
IPEI
Dual Tone Multi Frequency or touch tone, for dialling.
International Portable part Equipment Identity, unique
identity assigned to your phone by the manufacturer.
Personal Identification Number for security.
PIN
MD Evolution – Cordless DT590
147
Reference
Phone signals
The phone signals certain events audibly and visually as described
below.
Signal
Meaning
Red warning light
Incoming call.
Message waiting.
Battery almost empty.
Phone out of range or not connected.
The phone also generates audible ringing signals, alarm signals
and warning tones, and key clicks.
Sound
Meaning
Ringing signal
Alarm signal
Incoming call.
4 short beeps every 30 seconds: battery almost
empty.
4 short beeps every 2 minutes: Phone out of
range or not connected.
You hear this each time you press a key (when
selected).
You have pressed a key which has no function.
Key click
Warning tone
148
MD Evolution – Cordless DT590
Reference
Maintenance
Consider these suggestions and guidelines to keep your phone in
good shape and working properly.
Note: The phone does not contain user serviceable parts.
If your phone requires service, you should return it to the
supplier or retailer from whom it was bought.
Intrinsic safety
Do not use the phone and charger in conditions where there is a
danger of electrically ignited explosions.
Battery disposal
Defective batteries must be returned to a collection point for
chemical waste disposal.
Treatment
Do not expose the phone and charger to direct sunlight for long
periods. Keep the phone and charger away from excessive heat
and moisture.
Cleaning
Clean your phone with a soft cloth moistened with water only. The
use of soap and other cleaning products can discolor and damage
the phone. Clean the battery contacts using ethanol or isopropyl
alcohol.
MD Evolution – Cordless DT590
149
Reference
Technical specifications
DECT GAP/CAP
The Phone has the unique advantages of DECT GAP/CAP (Digital
Enhanced Cordless Telecommunications Generic Access Profile/
CTM Access Profile). This means that no one can eavesdrop on
your calls and that the quality of speech is as good as that of
conventional fixed telephones. DECT GAP/CAP enables
interoperability with other manufacturers’ products.
Cordless telephone
Power supply
Battery
850 mAh (Li-Ion)
Standards and regulations
CE regulations
73/23/EEC, 89/336/EEC, 99/5/EC
CE marking
CE 0344
DECT standards
EN 301 406, TBR10, TBR22
Safety standards
EN 60950
EMC standards
EN 301 489, -6
Low Voltage Directive
EN 60950
SAR standards
EN 50360 (Europe),
ACA 2003 (Australia)
Maximum environmental values during use
Operating temperature
0 to +40 °C
Storage temperature
–20 to +55 °C
Relative air humidity
less or equal to 95% RH (25 to 45 °C)
non-condensing
Dimensions and weight
150
LxWxH
143 x 53 x 26 mm (excluding clip)
Weight
131 g
MD Evolution – Cordless DT590
Reference
Performance
Stand-by time
up to 140 hours
Speech time
up to 20 hours
Charge time
4 hours maximum
Headset specifications
Microphone level range
From -43dB/Pa to -36dB/Pa
DC resistance
1.5 to 5 kOhm at microphone bias
voltage 1.5V via 2.2 kOhm
Speaker impedance
> 30 Ohm
Note: If a headset with a hook toggle
switch is used, the microphone will
be short-circuited when the switch is
pressed.
Volume
Ringing signal
Nine-step adjustable volume
Earpiece
Ten-step adjustable volume
Ringing signals (defaults)
External call
0.4 s on, 0.2 s off, 0.4 s on, 5 s off
Internal call
1 s on, 5 s off
Callback
0.32 s on, 0.2 s off
Phonebook
Maximum name length
12 characters
Maximum number length 24 digits
Entries
max. 100 in the personal phonebook
External interfaces
MD Evolution – Cordless DT590
Radio connection
DECT GAP/CAP, 1880-1900 MHz
(standard), 1900-1920 MHz (China),
1910-1930 MHz (Latin America), up to
250 mW radiated power during 1 of the
24 time slots
User interface
Display with two lines of
12 alphanumeric characters and 7 icons,
keys with text, volume keys on the side.
Accessory connector
For battery charging.
151
Reference
Spare parts and accessories
Use only approved spare parts and accessories. The operation of
non-approved parts cannot be guaranteed and may even cause
damage. Contact your supplier for more information.
152
•
Clip for phone
•
Li-Ion battery for phone
•
Battery door for phone
•
Security clip for phone
•
Carrying case for phone
MD Evolution – Cordless DT590
Troubleshooting
Troubleshooting
This section contains information on how to solve common
operational problems.
Go through the following list if you encounter any problems. If this
check list does not solve the problem, contact your system
administrator. If others have similar problems, there may be a
system error.
Fault check list
Fault
No display
“Connect battery”
is displayed
No ringing
Signal strength
icon off
Low battery icon
on
Low battery icon
flashes
4 short beeps every
2 minutes
MD Evolution – Cordless DT590
Probable cause
Battery low or
phone defect
Battery not
properly fit or
defect
Ringer off icon on
or phone defect
Out of coverage
area, system or
phone defect
Battery capacity
equal to 10%
Battery capacity
equal to or lower
than 5%
Out of coverage
area or not
connected
Action or
comment
Charge battery
Check battery or
contact system
administrator
Off icon on: Adjust
volume
Enter coverage
area or contact
system
administrator
Charge battery
Charge battery
Enter coverage
area or contact
system
administrator
153
Troubleshooting
Fault
“Phonebook Full”
is displayed
“Enter XXX”
is displayed
(where XXX=IPEI or
PIN)
“No access”
is displayed
“NO NETWORK”
is displayed
“PIN Blocked
Unblock?”
is displayed
Probable cause
Phonebook full,
you cannot add
names or numbers
IPEI code or PIN
code
Network in range,
but no access
rights
Cannot connect to
selected network
or out of range
Phone blocked,
wrong PIN code
entered three times
Action or
comment
Delete a name and
a number
Enter required IPEI
code or PIN code
Select another
network or
resubscribe
Select another
network,
subscribe, get
back within range
or contact system
administrator
See section “IPEI
Code” on page 20
Contact your system administrator if one of these error messages
is displayed:
154
•
System List Error
•
Buzzer Data Error
•
User Data Error
•
User Phonebook Error
•
Error xx (where xx = any number)
MD Evolution – Cordless DT590
Glossary
Glossary
Abbreviated number
Short number. Initiating a call to a preprogrammed number by dialling a code or
pressing a key. See section “Abbreviated
Numbers” on page 43.
Conference
If you have an ongoing conversation you can
include other persons and establish a
telephone conference.
DECT/GAP
Digital Enhanced Cordless Telecommunication/
Generic Access Profile. This means that no one
can eavesdrop on your calls and that the
quality of speech is as good as that of
conventional fixed telephones. DECT/GAP
enables interoperability with other
manufacturers’ products.
Directory number
Number with 1-8 digits which is assigned to an
extension or external line or as a common
abbreviated number.
DTMF tone
Dual Tone Multi Frequency or touch tone, for
dialling.
Extension number
All telephones connected to the PBX have a
unique internal number (up to 8 digits). You can
see your number on the display.
Idle mode
The state your phone is in when nothing is
activated.
MD Evolution – Cordless DT590
IP call
Internal call sent via an internal data network
(LAN or WAN).
IPEI Code
International Portable part Equipment Identity,
a unique identity assigned to your phone by the
manufacturer.
ISDN
Integrated Services Digital Network. Provides
your system with supplementary services from
the public net.
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. MD Evolution
Communication Platform).
PIN Code
Personal Identification Number for security.
Tandem configuration
The tandem configuration is a unit consisting of
two phones using the same directory number.
Third party
A third connection (person), which can be
included in an ongoing two person
conversation. The connection can be internal
or external. See section “During Calls” on
page 50.
155
Glossary
156
MD Evolution – Cordless DT590
Index
Index
Voice Mail Services 77
Abbreviated Numbers 43
Access Lock 113
Account Codes 109
Add Names or Numbers 60
Add Numbers from Call List 63
Additional Personal Assistant Services 87
Alarm Clock 106
Alarm Signal 126
Answering Calls 37
Appointment Reminder 104
Audible Signals 135
Automated Attendant 120
Automatic Callback 45
Automatic Call-Back from Voice Mailbox Message 86
Battery 142
Belt clip 146
Busy Extension 46
Calculator 121
Call Forwarding Cancellation 71
Call Forwarding on Mini-Message 71
Call Forwarding Services 67
Call Forwarding to Voice Mailbox 79
Call in Substitution or with Signature 47
Call Info 39
MD Evolution – Cordless DT590
157
Index
Call Parking and Retrieving 53
Call Pick-up for General Ringing Call 118
Call Pick-Up in Hunt Group 99
Call Pick-Up Individual 40
Call Waiting 51
Call with Temporary Protection 46
Calls Re-Routing to Attendants Protection 107
Central Phonebook 66
Change Names or Numbers 61
Chargers 144
Check for completeness 141
Conference 53
Conversation Recording 55
Copyright 6
Coverage Area 18
Declaration of Conformity 6
Delete Names and Numbers 62
Dial-By-Name 66
Display Backlight 129
Display Contrast 130
Display Info 26
Door Phone Service 118
DT590 Adjustments 122
DT590 General Description 22
DT590 Switching On/Off 36
DTMF End-to-End Dialling 48
During Calls 50
Ending Calls 48
Fault check list 153
FCC Statement 7
Follow-Me Service 74
General Call Acceptance 117
158
MD Evolution – Cordless DT590
Index
Glossary 155
Group Services 97
Guidelines, Warnings and Precautions 10
Handsfree Speaking 50
Headset 145
Hunt Group Opening / Closing 101
Hunt Groups 98
Important 9
Incoming Calls 37
Index 157
Installation 141
Integrated Web Server and Unified Messaging 93
Intrinsic Safety 18
IPEI Code 20
Key Lock 110
Key Sound 128
Language 131
Local Phonebook 57
Maintenance 149
Making Calls 41
Making Calls with Phone Book 58
MD Evolution Standard Services Prefixes 137
Message Alert 127
Mobile Extension Service 103
More Features on your Extension 104
Mute Microphone 50
Network (submenu option) 21
Non-IP Hand-Over Service 56
Numbering Plan 9
Other Secondary Attendant Services 119
Outgoing Calls 41
Outgoing Calls, Busy/No-Answer 45
MD Evolution – Cordless DT590
159
Index
Password Programming 114
Personal Group Services 102
Phone Book Access 57
Phone Lock 112
Phone signals 148
PIN Code 19
Preparing for Use 18
Redial Call List Number 42
Redial Last External Number 42
Reference 147
Reset the DT590 Settings 134
Ringer Tones or Melodies 124
Secondary Attendant Services 116
Secret of Identity 108
SMS Text Messages (optional) 95
Spare parts and accessories 152
Standby Status in Hunt Group 100
Technical specifications 150
Terminology 147
Time and Date Settings 132
Toll Restriction and Least Cost Routing 49
Transfer and Inquiry 51
Troubleshooting 153
Useful Hints 139
Variable Call Forwarding 70
Vibrating Alert 124
Voice Mailbox External Access 82
Voice Mailbox for Attendants 92
Voice Mailbox for Hunt Group 90
Voice Mailbox for Mailing List 91
Voice Mailbox Greeting Messages 80
Voice Mailbox Internal Access 82
160
MD Evolution – Cordless DT590
Index
Voice Mailbox Managing 84
Voice Mailbox Messages External Notification 81
Voice Mailbox Messages Internal Notification 81
Voice Mailbox Modes 78
Voice Mailbox Personalization Services 87
Volume Control 122
Warranty 6
Welcome 5
Write Text 64
MD Evolution – Cordless DT590
161
Index
162
MD Evolution – Cordless DT590
Notes
Notes
MD Evolution – Cordless DT590
163
Notes
164
MD Evolution – Cordless DT590
Notes
MD Evolution – Cordless DT590
165
Subject to alteration without prior notice.
For questions regarding the product,
please contact your Aastra Certified Sales Partner.
Also visit us on http://www.aastra.com
© Aastra Telecom Sweden AB 2008. All rights reserved
EN/LZTBS 102 1964 R2A