Factors to consider when choosing a hearing aid…

Factors to consider when choosing a hearing aid…
There are hundreds of highly sophisticated hearing aids available today, and there are many
factors you need to consider when choosing the right hearing aid for your needs.
Many people want “the best” hearing aid, or the “the same fabulous new hearing aid that
my neighbour has”. However, there is no one “best” hearing aid, and what works well for
someone else may not be suitable for your hearing.
Before getting too far into hearing aid technology, let's consider another, more familiar
scenario first. Imagine you are buying a car. What's the “best” car for you?
That depends on many factors - do you want/need:
 a manual or automatic?
 hatchback or sedan?
 4WD drive for heading off–road, or something smooth on city roads?
 Something small and economical, or fast and sporty?
 BMW, Ferrari, Ford, Holden, Kia or..?
 Metallic blue, fire-engine red, or canary yellow?
 Private purchase or company purchase?
 Mag wheels, leather seats, sunroof…?
Many questions to be considered and the answers will differ greatly from person to person.
There are just as many questions to ask, and things to consider, when choosing a hearing
aid; however, the discussion is a little more complicated as hearing aid technology is not
likely to be as familiar to you.
This guide discusses some of the options available in hearing aids. The aim is to help you, in
consultation with your audiologist, decide what features may be beneficial to you. The
information is broken into several sections:
 Styles of hearing aids
 Hearing aid controls
 Technology options
 Hearing aid accessories
 What do the hearing aids need to do?
 What to expect
 Price guide and considerations
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What style of hearing aid do you need?
Hearing aids come in a variety of styles. Not all styles are suitable for everyone. Personal
preference, technological requirements, degree of hearing loss, size and shape of the ear
canal, and ear condition all influence the choice of hearing aid style.
 CIC (completely in the canal) aids are the smallest and most discreet hearing aids.
They have few (if any) controls available on them and often lack some of the
technological features of the slightly larger aids. They are suitable for mild to
moderate hearing losses. Small size can make them fiddly to use. They are not
suitable for very small ears, or if you experience discharge from your ears.
 ITC (in-the-canal) hearing aids sit within the ear
canal and part of the outer ear. They have room for
more features than CIC’s, for example on-board
controls. They are suitable for mild to moderate
hearing losses, although people with good low pitch
hearing may feel “blocked up” when wearing them.
They are not suitable if you experience discharge from your ears. They are generally
the easiest to insert and remove from your ears, but battery management may be
fiddlier than BTE aids.
 ITE (in-the-ear) hearing aids fit in the outer part of the ear. They are generally more
powerful than CIC or ITC hearing aids, suitable for mild to moderately severe hearing
losses. People with good low pitch hearing may feel “blocked up” when wearing
them. They are not suitable if you experience discharge from your ears.
BTE (behind-the-ear) hearing aids fit behind the ear, with a small ear piece delivering
sound into the ear. There are several sizes and styles of BTE aids.
o Small “thin-tube” BTE’s are quite small, and have a thin tube leading into the
ear. All of the electronics are contained behind your ear. They can be fitted
with a “one size fits all” silicone ear tip, or with a small custom-made ear
piece. They suit a wide range of hearing losses, and can include various onboard controls if required. They are
particularly good if you have good low pitch
hearing as their open earpieces allow a natural
flow of sound in and out of the ear.
o Receiver-in-canal (RIC) aids are a mini version
of the thin-tube BTE’s, and the most discreet
option. The receiver (or earphone) is placed
inside the ear canal instead of behind the ear.
It is connected to the body of the hearing aid
by a very thin (almost invisible) wire. This type
of fitting can be more powerful than the thin-tube BTE’s. Typically there are
three power levels available, so it may be possible to change to a stronger
receiver if your hearing deteriorates in the future. They are not suitable if
you have very small ear canals, or if you experience discharge from your ears.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
o Power BTE’s are the largest of the BTE aids. They can be fitted to all types of
hearing loss, but are most commonly used if you have a severe or profound
hearing loss. Larger batteries deliver more power than the aids with smaller
Assistive listening devices may be a suitable alternative to hearing aids if you have a
specific hearing need, or if you are likely to have difficulty managing a
conventional hearing aid. These usually consist of an amplifier and lightweight headphones. Their large size makes them very easy to manage.
Some are specifically designed for TV use - if your only difficulty is hearing
the television at a level that doesn’t bother the family, you may find these
a better option than hearing aids.
Do you need a waterproof or dustproof hearing aid?
Water is the enemy of most hearing aids. Whilst many
hearing aids are “splash-proof”, there is only one range
of water-proof hearing aids - the Siemens Aquaris
range of behind-the-ear hearing aids. These can be an
advantage if you enjoy swimming, water sports, fishing or other activities where the hearing
aids could get wet. They are also an advantage if you perspire a lot – maybe you play sport,
or spend time in the garden or a workshop where your ears get hot and sweaty.
The water proof seals on the hearing aids also make them dustproof which is important if
you want to wear them in a workshop or other particularly dusty environment.
What controls do you need on your hearing aids?
Do you want lots of control and adjustment over your hearing aids, or do you want them
to be simple “set and forget” devices?
Some hearing aids are very simple, only needing to be switched on and off (for example, the
Oticon Intiga aids which are targeted at first time users). Others allow you to change
volume, and/or sound programs. Some even learn your preferred settings over time, for
example Unitron Quantam Pro devices have a “Learn Now” button that you can use once
you have tuned your hearing aids for a particular situation.
Do you need a volume control?
Hearing aids are set to provide different amounts of volume for different levels of sound.
For example, soft sounds are generally given more amplification than loud sounds. This is
often referred to as an “automatic volume control”. Your audiologist should be able to set
the hearing aids so that they are a comfortable volume for you most of the time. However,
there may be times when you prefer a different volume – for example, if your partner tends
to have the TV set at a very soft volume, you may wish to turn your hearing aids up; or if you
are in an unusually noisy place, you may want to turn the hearing aids down. Other people
prefer to leave their hearing aids at a constant volume.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What are the volume control options?
o Some hearing aids have no volume control – often for simplicity and smaller size.
o Some have a volume lever or wheel on them for altering the volume. The
volume range can vary from a small amount of adjustment to a large amount of
adjustment. Volume controls can usually be deactivated or locked if they are not
o Some hearing aids come as a pair, where one hearing aid has a volume control
and the other has a program button. Adjusting the volume on one hearing aid
will automatically adjust the volume of the other hearing aid.
o Some hearing aids have a remote control that can be used to adjust the volume.
This may be easier than trying to adjust the aid itself because you can easily see
and feel what you are doing.
o Some hearing aids “learn” your volume preferences. The hearing aids will adjust
their “switch on” volume over time, in response to how you set the volume in
different situations.
Do you need a telecoil?
A telecoil can be useful for hearing in public places that are equipped with
audio/induction loops. Telecoils pick up electromagnetic signals and convert
them into sound in the hearing aid. The telecoil program in the hearing aid
can be set to telecoil only, or a combination of hearing aid microphone and
telecoil. Many theatres, churches and auditoriums are equipped with
audio/induction loops that transmit sound directly to hearing aids. The
hearing aids need to contain a telecoil in order to receive these signals.
What’s the advantage? Imagine you are in a large auditorium, listening to a speaker.
There may be competing noises e.g. some traffic noise from outside, a baby crying in the
background, someone chatting nearby, chip packets crackling etc. The microphones on your
hearing aid may pick up these extraneous sounds, as well as the sound you want to hear,
making it difficult to concentrate on the speaker. The hearing loop transmits only the sound
coming through the public address system. Setting your hearing aid onto the telecoil setting
would allow you to hear the speaker, whilst reducing the amplification of other sounds
around you.
Some phones also have an induction loop in them (less common on mobile phones). If you
set your hearing aid onto the telecoil program it will pick up the sound coming from the
induction loop in the phone, without amplifying as much of the surrounding sound.
Because the hearing aid microphones are muted on the telecoil setting it can also help avoid
annoying whistling when the phone is held close to the aid.
Some hearing aids have an “automatic” telephone setting. When the hearing aid registers a
strong magnetic field, such as that coming from a telephone handset, it will be triggered to
change into the telephone program. As soon as the phone is moved away from the ear, the
hearing aid resets itself to its normal listening setting.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
Do you need a remote control for your hearing aids?
Some hearing aids are available with remote controls.
These can be a good option if you have trouble manipulating
the small controls on your hearing aids, and can also give
you access to a much greater range of adjustment.
Remote controls be held in your hand and allow you to
change the volume and/or programs on your hearing aids. Some of the more sophisticated
hearing aids allow you to “train” your hearing aids so that they learn your preferred settings
in different environments, based on adjustments that you make with the remote control.
Do you need rechargeable batteries?
Hearing aid batteries need to be changed regularly, with most batteries only lasting for 100200 hours of use. If you have trouble changing batteries, rechargeable batteries may be a
good option. You can simply place your hearing aids in a special charger each night and let
them re-charge overnight. This is no better or worse for the environment than using
standard batteries; the value lies in added convenience for you.
What technology do you need in your hearing aids?
Do you need more than one sound program in your hearing aids?
Hearing aids can be set with one or more sound programs. These can be accessed by a
push button on the hearing aid or via a remote control. Different sound programs can be
used in different situations, and may involve different microphone settings, bass or treble
settings, volume levels and/or other features enabled on the hearing aid.
Common programs include:
 “Automatic”: The hearing aids automatically adjust their settings depending on the
environment you are in (quiet or noisy). This can range from switching between two
settings in basic aids, to quite sophisticated adjustments of volume, pitch,
microphone mode, compression etc. in premium hearing aids.
“Quiet”: A good setting for quiet environments e.g. when in conversation with your
family at home.
“Noise”: This usually involves a change in the direction from which sound is
amplified. There may be some additional filtering of sound to make it more
comfortable and pleasant in noisy places.
“Music”: Hearing aid programs are typically designed to give priority to speech
sounds. However, the setting that gives the best speech understanding may not be
the best setting for listening to music, as music has very different characteristics to
speech. A music program filters sound in a different way to enhance your
enjoyment of music.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
“Telephone”: The telephone program may be as simple as a reduction in high pitch
sounds to avoid annoying whistling from the hearing aid. It could also involve
activating the telecoil or Bluetooth settings in the hearing aids, depending on how
sophisticated the aids are, and what type of phone you are using. Some hearing aids
can automatically change to a telephone setting when a phone is held close to them.
What type of microphone modes do you need in your hearing aids?
Varying types of microphones are available in hearing aids, and different settings can be
useful in different situations. Some hearing aids automatically switch between different
microphone modes, whilst others need to be changed manually.
“Omnidirectional”: the microphones on the hearing aids are sensitive to sounds in
all directions. This is a good option in quiet environments, and for people who need
to be conscious of sounds coming from different directions around them.
“Fixed Directional”: the microphones are more sensitive to sounds from in front, and
less sensitive to sounds from behind. This is usually a good setting for noisy
situations, especially if you are able to face the person you want to hear, and have
your back to noise sources. This setting does not eliminate sounds from beside or
behind you, but it does reduce them, making it more pleasant to listen in noisy
“Adaptive directional”: this involves the microphones reducing their sensitivity to
dominant moving noise sources around you, whilst focussing on speech sounds in
front of you. A good example of how this works is when a truck is passing by you on
the street. As the truck approaches on your left the hearing aid microphone will pick
up less noise from your left side. As the truck passes to your right side, the hearing
aid microphone will amplify less of the sound from your right side.
“Multichannel adaptive”: the hearing aids analyse the sounds in the environment,
and can reduce the sound of multiple moving noise sources of different frequencies.
This leads to greater comfort, and potentially better speech understanding in noisy
“Focussed amplification”: (egPhonak “ZoomControl” or Siemens “SpeechFocus”):
the microphones can be set to enhance sound coming from a particular direction.
For example, you may wish to hear a passenger in the back seat of the car. Hearing
aids typically classify the car as a “noisy place” because of the road and engine noise,
and will reduce the sounds coming from behind, making it difficult to hear the
passenger in the back seat. Focussed amplification can help to amplify the
dominant speech sound, regardless of the direction it is coming from. This can be
accessed manually on the hearing aid, or can be part of the automatic program
changing in the hearing aid.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
Do you need Bluetooth compatibility (or similar)
in your hearing aids?
Bluetooth is a wireless transmission system that
works over short distances. Many mobile phones,
music players, computers etc. are able to transmit sound via Bluetooth. Hearing aids that
can receive Bluetooth signals allow you to connect wirelessly to such devices. This can give
some huge advantages:
 Hands-free use of your mobile phone – allowing you to hear your mobile phone in
one or both hearing aids without having to hold the phone near your ear
 Streaming of music directly into both hearing aids, instead of needing to use
 Streaming of tv directly into your hearing aids, allowing you to listen to the tv
without disturbing others.
To make use of Bluetooth technology in your hearing aids you will need accessories
appropriate to your needs e.g. a phone “streamer” or a tv “streamer”.
Do you need to connect to other devices around the house such as a baby monitor or
doorbell alert?
Some people with a severe or profound hearing loss have trouble hearing important
environmental sounds such as a doorbell, phone ringing or baby crying. Unitron offers a
hearing aid and accessory package that connects hearing aids to a household alert system,
via the hearing aid remote control.
Do you need an external microphone for your hearing aids?
Hearing aids can’t choose which of the many sounds
in your environment you wish to listen to. Distance
from the speaker can also make it hard to hear.
A separate microphone can be given to the person
speaking, or placed near the sound you are listening
to, and priority will be given to that sound. For
example, in a noisy shopping centre you could give
your microphone to your partner to clip onto his or
her clothing. Your partner’s voice would then be picked up and sent directly into your
hearing aids, making it easier to hear their voice over the other noises in the shopping
centre. This is available in some ReSound hearing aids via the “MiniMic”, and is designed to
operate over several metres.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
An alternative to this is an FM system which can operate over a greater
distance. FM systems consist of two parts – a transmitter and a receiver.
The transmitter is given to the person speaking, and their voice is
wirelessly transmitted via FM radio signal to the receiver connected to
the hearing aids. This may be helpful in a lecture theatre or meeting
room where the speaker is at some distance from you. It can also help
in background noise – the transmitter only picks up sounds that are
close to it – you can point it at the person speaking (or get them to wear
it), and their voice will be transmitted directly to your hearing aids.
Phonak makes many of the FM systems used with hearing aids. Phonak hearing aids can
have the receiver “built-in” making the system simpler (and smaller) to use.
How many “channels” do you need?
Hearing aids break sound down into chunks or “channels” and they can be set to provide
different amounts of amplification to different channels. Some features in hearing aids,
such as noise reduction processes, operate over the entire range of sounds, whilst others
operate over individual channels. The more channels a hearing aid has, the more it can be
fine-tuned to your particular hearing levels.
What about “fitter controls”?
Hearing aids have many controls that can be adjusted by your audiologist to suit your
particular needs, such as feedback management, wind noise reduction, and transient noise
reduction. In standard hearing aids it is possible to switch these controls on and off. In the
premium hearing aids it is often possible to set these controls at different levels e.g. mild,
moderate, maximum. This allows greater customisation of your hearing aids by your
What’s in a name?
You’ve probably heard the saying “don’t judge a book by its cover”. The same goes for
hearing aids – two hearing aids that look identical may have vastly different technology
inside them. Manufacturers label their hearing aids in different ways, depending on the
technology inside them. Some manufacturers denote the technology level with numbers,
others by different product names. For example all the Bernafon Chronos Nano BTE’s look
the same, but they come in three different technology levels - Chronos 9, Chronos 7, and
Chronos 5. Phonak Ambra, Cassia and Solana BTE’s all look the same, but the names
denote different technology levels.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What level of technology do you need?
Hearing aids can be broadly classified into three technology levels: standard, advanced and
premium. The table below is a simplified guide as to what can be expected with different
technology levels – it will differ from product to product, and may also depend on whether
you choose an in-the-ear or behind-the-ear version.
No. of channels for
fine tuning
compatibility e.g. for
mobile phone
Remote control
compatibility for
extra adjustment
Microphone modes
for better hearing in
background noise
Automatic switching
of microphone
synchronisation –
hearing aids
Noise reduction
Omnidirectional or
Fixed directional
Adaptive directional
adaptive directional
Focussed directional
Not available
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What do you need to hear?
Your audiologist will ask you a lot of questions about your lifestyle - the places you go and
the things you need to hear – to help work out which hearing aid is right for you.
The table on the next page is a guide as to how different levels of technology relate to
common listening goals. No hearing aid will return your hearing to normal; however, when
used in conjunction with good communication tactics, they can make a big difference to how
well you can hear and communicate.
The rating is an indication of how much improvement the hearing aids are likely to
provide in each situation. This does, however, depend on the degree and type of your
hearing loss.
Listening to TV
Conversations in
small group quiet
Conversations in
small group in
background noise
Hearing on mobile
Listening to music
Hearing at a
restaurant or club
conversation in the
listening in noisy
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What does all this cost?
Pensioners and Veterans are able to receive subsidised services through the Office of
Hearing Services by obtaining a “Hearing Services Voucher”. This entitles eligible to people
to hearing assessments, and a choice of “fully subsidised” or “top-up” hearing aids. The
“fully subsidised” hearing aids come from the standard range described above. Voucher
holders may choose to “top-up” and purchase hearing aids from the advanced or premium
ranges, but there is no obligation to do so. You may choose to “top-up” if you want
additional accessories for your hearing aids, prefer a smaller size, or feel you would benefit
from some of the additional features in advanced or premium aids such as better
performance in background noise.
Pensioners and veterans are charged an annual maintenance fee as a contribution towards
batteries, repairs and ongoing maintenance of their hearing aids. This is currently $39.90
per year for pensioners (DVA pays this charge for veterans).
Adults who are not on a pension may be eligible for a rebate through their private health
fund. The rebates vary greatly from fund to fund and depend on the level of extras cover
held. There is also a tax rebate available for net medical expenses over $2000 during the
financial year. We will give you a tax invoice to help with these claims.
Children and young adults up to the age of 26 years are eligible for free hearing aid fitting
through Australian Hearing (ph 131 797).
The price for the hearing rehabilitation program will depend on the specific type of hearing
aids selected, and any accessories chosen to go with them. This will be discussed in detail
by your audiologist. The price includes provision of the devices, electronic programming
and verification, rehabilitation program, follow-up appointments for the first 12 months, and
manufacturer’s warranty.
A rough price guide is as follows:
Pensioners and
Veterans with
Private clients
program including
two standard
Hearing rehabilitation
program including two
advanced devices
program including
two premium
Mostly fully
subsidised. Maybe
additional cost if
extra accessories or
smaller size desired.
Around $2500-$3000
per pair
Around $2500 $3000
Around $5500 $7000
Around $4500-$5000 Around $7500per pair
$9000 per pair
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
What’s involved in the rehabilitation process?
Once appropriate hearing aids have been selected, they need to be individually
programmed. We set hearing aids according to a well-researched prescription procedure
(NAL NL2) that aims to maximise speech intelligibility whilst maintaining appropriate
loudness of sound. However, the sound you hear also depends on the individual
characteristics of your ear canal. Two hearing aids set at the same level, but placed in
different size ear canals, will give rise to different levels of sound at the ear drum.
We will measure the sound of the hearing aids in your ear canal to check that they are set as
well as they can be. However, this is only the start of the process. Your audiologist will
then seek feedback from you as to how the hearing aids work in different situations, and will
fine tune the aid settings as required.
Your audiologist will show you how to use and maintain your hearing aids, including how to
insert them, clean them, change batteries etc.
Hearing aids will not cure your hearing loss, so we will also discuss appropriate expectations
about what they can and can’t do, based on measurements of your speech discrimination
ability. We will help you to find appropriate listening strategies and improve your
communication tactics, often with the involvement of your partner or family members.
Your hearing rehabilitation program is more than a one-off purchase of a device. The
hearing aids are expected to last at least five years and you are likely to need some
adjustments, advice, repairs, and hearing checks during the life of the devices.
What about buying over the internet?
The Audiological Society of Australia, other medical and professional associations, and most
hearing aid manufacturers strongly advise against purchasing hearing aids online without
the involvement of an audiologist or audiometrist. This is not about protecting our own
interests – it is about ensuring a high standard of care for you.
Selecting and fitting hearing aids is a complex process. Not everyone who has a hearing loss
will benefit from a hearing aid. For some people, medical or surgical intervention may be
more appropriate. Your audiologist will take into account your particular hearing loss, your
hearing needs (including your ability to manage hearing aids), and will design an individual
rehabilitation program for you that includes prescribing and fitting the hearing aids. The
characteristics of each hearing aid (mould/shell size, material, style, venting, tubing etc)
need to be individually selected to maximise sound quality, fit, comfort and safety.
Most hearing aid manufacturers supplying hearing aids in Australia have strict policies
against selling hearing aids online, and insist on an audiologist or audiometrist being
involved in fitting their products. This is to protect you as there are risks associated with
hearing aid fitting. A device that is too loud for a particular hearing loss can cause further
permanent damage to your hearing. An earpiece that fits incorrectly can cause pain,
discomfort and even pressure sores in or around the ear.
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net
Be particularly careful of buying hearing aids from overseas. Many of the hearing aids
available online are unable to be supported by local audiology clinics as the software and
hardware required to adjust the hearing aids is not compatible with Australian standards,
and the cost of accessing repairs, software updates, training etc becomes prohibitive.
Whilst online prices can seem attractive, make sure you are comparing prices appropriately.
Many hearing aids advertised online give you a price for the device only, and the companies
selling them assume that you will be able to appropriately prescribe and set the aids
yourself, and they offer little in the way of rehabilitation. You may find you end up with
inappropriate devices, and/or needing to pay for additional services from an audiologist or
audiometrist to try and improve the fitting outcome.
Please remember that your audiologist has the training and experience to help you make an
informed decision about the “best” hearing aid for you, taking into account your hearing
needs and your budget.
Applied Audiology is a privately owned, independent clinic. We are not owned by, or
aligned with, any particular hearing aid manufacturer. Our audiologists are Paul Dudley,
James Leask, Frances Grant and Annette Smith. We regularly receive updates and training
from all the major manufacturers, and we will look at a wide range of options when
recommending a rehabilitation program. We are accredited by the Office of Hearing
Services, WorkCover and Medicare, and each audiologist holds a current Certificate of
Clinical Practice from Audiology Australia.
Annette Smith BA.DipAud.MAudSA (CCP)
November 2011, revised September 2012
AJS October 2012
Applied Audiology Pty Ltd ABN 62 003 633 298
Wisteria Cottage, 303 George St (PO BOX 765) WINDSOR NSW 2756
Telephone: 02 4577 3358 Fax: 02 4587 8228 Web: www.appliedaudiology.net