Pride Mobility JET1 Owner`s manual

Quality Control - Jet 3 Ultra
Inclusion of all Parts
Joystick Serial Number
Controller Serial Number
Left Motor Serial Number
Right Motor Serial Number
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Date Inspected
Inspector
*INFMANU2353*
Product Serial Number
JET 3 ULTRA
SAFETY GUIDELINES
WARNING! An authorized Pride Provider or a qualified technician must perform the initial
setup of this power chair and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the power chair to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow triangle
with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product, this
icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at any
time or in any circumstances. Performing a prohibited action can cause personal injury and/
or equipment damage. On the product, this icon is represented as a black symbol with a red
circle and red slash.
Quick Reference Information
Authorized Pride Provider:
Address:
Phone Number:
Purchase Date:
NOTE: This owner’s manual is compiled from the latest specifications and product information available
at the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.
088 609 661
Copyright © 2010
Pride Mobility Products Corp.
INFMANU2353/Rev F/February 2010
CONTENTS
I.
INTRODUCTION .................................................................................................................................. 4
II.
SAFETY ................................................................................................................................................... 5
III. YOUR POWER CHAIR .....................................................................................................................18
IV. ASSEMBLY .......................................................................................................................................... 22
V.
COMFORT ADJUSTMENTS .........................................................................................................24
VI. BATTERIES AND CHARGING .....................................................................................................32
VII. CARE AND MAINTENANCE .........................................................................................................36
VIII.WARRANTY .......................................................................................................................................... 43
APPENDIX I - SPECIFICATIONS ..........................................................................................................45
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines stateof-the-art components with safety, comfort, and styling in mind. We are confident that these design features will
provide you with the conveniences you expect during your daily activities. Once you understand how to safely
operate and care for your power chair, it should give you years of trouble-free operation and service.
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair
for the first time. You must also read all instructions, warnings, and notes contained in any supplemental instructional booklets for the controller, front riggings, and/or seating system that accompanied your power chair before
initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional in
using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this
manual and those located on your power chair can lead to personal injury and/or damage to the power
chair, including voiding the warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or
neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this
product.
SHIPPING AND DELIVERY
Before using your power chair, make sure your delivery is complete as some components may be individually
packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately.
Where damage has occurred during transport, either to the packaging or content, please contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new power chair, and about the service you received from your authorized Pride
Provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety,
new products, and new options that can increase your ability to use and enjoy your power chair. Please feel free
to contact us at the address below:
USA:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
info@pridemobility.com
1-800-424-8205
Canada:
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
1-888-570-1113
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and
we will be glad to send you a new one immediately.
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PRODUCT SAFETY SYMBOLS
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions.
It is very important for you to read and understand them completely.
Read and follow the information in the owner’s manual.
Do not allow unsupervised children to play near the power chair while the batteries are
charging.
Maximum seating weight.
Keep your hands away from the tires when driving. Be aware that loose fitting clothing
can become caught in drive tires.
Use correct tie-down points for controller harness to prevent the harness from getting
caught in the drive tires, pinched in the seat frame, or damaged when passing through
doorways.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while operating.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain and
store in a clean and dry condition.
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II. SAFETY
Do not remove anti-tip wheels.
Removal of grounding prong can create electrical hazard. If necessary, properly install an
approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.
Do not connect an extension cord to the AC/DC converter or the battery charger.
Do not place power chair in freewheel mode on a decline.
Do not place power chair in freewheel mode on an incline.
EMI-RFI - This product has been tested and passed at an immunity level of 20 V/m.
Locked and in drive mode.
Place unit on level ground and stand to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.
Unlocked and in freewheel mode.
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Battery Set Configuration:
+ = Positive (Red) Terminal Post
– = Negative (Black) Terminal Post
Connect Red wire to Red Positive (+) Terminal Post
Connect Black wire to Black Negative (–) Terminal Post
Explosive conditions exist!
Corrosive chemicals contained in battery.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions.
Keep tools and other metal objects away from battery terminals. Contact with tools can
cause electrical shock.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new
batteries. Always replace both batteries at the same time.
Wear safety goggles.
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II. SAFETY
Battery charger for indoor use only.
Contains Lead.
Disposal and Recycling — Contact your authorized Pride Provider for information on
proper disposal and recycling of your Pride product and its packaging.
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GENERAL GUIDELINES
MANDATORY! Do not operate your new power chair for the first time without completely reading
and understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
power chair to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your power chair safely.
Modifications
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of
accessories is available from your authorized Pride Provider to further customize your power chair to better suit
your needs and/or preferences. However, under no circumstances should you modify, add, remove, or disable any
feature, part, or function of your power chair.
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use
accessories if they have not been tested or approved for Pride products.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each
tire if equipped with pneumatic tires.
Check all electrical connections. Make sure they are tight and not corroded.
Check all controller connections to the power base. Make sure they are secured properly.
Check the brakes. See VII. “Care and Maintenance.”
Check battery charge. See VI. “Batteries and Charging.”
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.
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II. SAFETY
Weight Limitations
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.
Keep in mind that the maximum weight capacity includes the combined weight of the user and any accessories
mounted to the power chair.
MANDATORY! Stay within the specified weight capacity of your power chair. Exceeding the
weight capacity voids your warranty. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power
chair may affect the center of gravity, resulting in a tip or a fall.
Tire Inflation
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of
your power chair.
WARNING! It is critically important that the psi/bar/kPa air pressure rating indicated on the tire
be maintained in pneumatic tires at all times. Do not underinflate or overinflate your tires. Low
pressure may result in loss of control, and overinflated tires may burst. Failure to maintain the
psi/bar/kPa air pressure rating indicated on pneumatic tires at all times may result in tire and/or
wheel failure.
WARNING! Inflate your power chair drive tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,
resulting in a burst tire.
NOTE: If the tires on your power chair list the psi rating only, use the following conversion formulas to find
the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your power chair.
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power
chair’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any
railing corners.
When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure
a safely controlled descent.
Avoid sudden stops and starts.
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then
accelerate cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive
in the forward direction only. If your power chair starts to move down the incline faster than you anticipated or
desired, allow it to come to a complete stop by releasing the joystick, then push the joystick forward slightly to
ensure a safely controlled descent.
WARNING! When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.
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WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the incline.
Drive your power chair straight up the incline. This greatly reduces the possibility of a tip or a
fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas covered
with snow, ice, cut grass, or wet leaves).
WARNING! Never travel down an incline backward. Doing so may cause the power chair to tip.
Always exercise extreme caution when negotiating an incline.
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed
could result in the power chair tipping over.
WARNING! Even though your power chair is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or any
other specifications presented in this manual. Doing so could cause instability in your power
chair.
Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power
chair does not exceed 5° (8.7%). See figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power
chair in an unstable position and cause it to tip.
5 (8.7%)
Figure 1. Maximum Safe Slope (Ascending and Descending)
Freewheel Mode
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained
attendant. For more information about how to place your power chair into and out of freewheel mode, see III.
“Your Power Chair.”
WARNING! Do not use your power chair in freewheel mode without an attendant
present.
WARNING! Do not attempt to personally place your power chair in freewheel mode
while seated on it. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline or
decline. This could cause the chair to roll uncontrollably on its own.
Braking Information
Your power chair is equipped with two powerful brake systems:
Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop
position.
Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
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II. SAFETY
Cornering Information
While your power chair is equipped with front anti-tip wheels and rear caster wheels, excessively high cornering
speeds can still create the possibility of tipping. Factors which affect the possibility of tipping include, but are not
limited to: cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road
surfaces, riding from an area of low traction to an area of high traction (such as passing from a grassy area to a
paved area – especially at high speed while turning), and abrupt directional changes. High cornering speeds are
not recommended. If you feel that you may tip over in a corner, reduce your speed and steering angle (i.e., lessen
the sharpness of the turn) to prevent your power chair from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.
This greatly reduces the possibility of a tip or fall.
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
Outdoor Driving Surfaces
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will
encounter other surface types. For this reason, your power chair is designed to perform admirably on packed soil,
grass, and gravel. Feel free to use your power chair safely on lawns and in park areas.
Avoid driving on uneven terrain and/or soft surfaces.
Avoid tall grass that can entangle the running gear.
Avoid loosely packed gravel and sand.
Do not use your power chair in fresh or salt water.
Do not use your power chair at the edge of a stream, lake, or ocean.
If you feel unsure about a driving surface, avoid that surface.
Inclement Weather Precautions
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest
opportunity. Thoroughly dry your power chair before storing, charging, or operating your power chair.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces
can have an adverse affect on the electrical system. Maintain and store your power chair in a
dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the power chair, possibly resulting in skin irritation.
Exercise caution when using the power chair in extremely hot or cold conditions or when
exposing your power chair to direct sunlight for prolonged periods of time.
Stationary Obstacles (Steps, Curbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,
porches, stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to
navigate.
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CURB
CURB
Figure 2. Correct Curb Approach
Figure 3. Incorrect Curb Approach
To navigate up over a curb or stationary obstacle:
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.
See figure 2.
2. Increase the forward speed just before the front wheels come in contact with the obstacle.
3. Reduce the forward speed only after the rear wheels have cleared the obstacle.
To navigate down a curb or stationary object:
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.
See figure 2.
2. Reduce the forward speed just before the front wheels come in contact with the obstacle.
3. Increase the forward speed only after the rear wheels have cleared the obstacle and you are once again on a
level surface.
WARNING! Even though your power chair may be capable of handling greater obstacles, Pride
recommends that you do not attempt to negotiate a curb that is higher than 2 in. (5 cm). Doing
so could cause instability in your power chair.
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or
other obstacle. This may cause the power chair to tip.
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Never use your power chair to negotiate steps or escalators.
Doors
Determine if the door opens toward or away from you.
Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently
and slowly backward to pull the door open.
Elevators
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow
the rubber door edge to contact the power chair and the door will reopen.
Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.
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II. SAFETY
Lift Systems/Elevation Products
If you will be transporting your power chair during travel, you may find it necessary to use a vehicle-mounted lift
system or elevation product to aid in transportation. Pride recommends that you closely review the warnings,
instructions, specifications, and safety information set forth by the manufacturer of the lift/elevation product
before using that product.
WARNING! Not all lift systems/elevation products are rated for use with an occupied mobility
device. Pride recommends that you do not remain seated in your power chair when it is being
used in connection with any type of lift system/elevation product unless:
That product is rated for occupied use by the manufacturer.
You are able to occupy your mobility device in strict conformity with the warnings,
instructions, specifications, and safety guidelines set forth by the manufacturer.
WARNING! Always turn off the power to the controller when you are being transferred via an
elevation product. Failure to do so may result in accidental joystick contact, resulting in
unintended movement and personal injury or product damage.
Motor Vehicle Transport
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The
power chair should be stowed in the trunk of a car or in the back of a truck or van with the batteries removed and
properly secured. In addition, all removable power chair parts, including the armrests, seat, front riggings, controller, and shrouds should be removed and/or properly secured during motor vehicle transport.
WARNING! Do not sit on your power chair while it is in a moving vehicle.
WARNING! Always be sure your power chair and its batteries are properly secured when it is
being transported. Batteries should be secured in an upright position and protective caps should
be installed on the battery terminals. Batteries should not be transported with any flammable or
combustible items.
Positioning Belts
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining
your requirement for a positioning belt in order to operate your power chair safely.
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is
fastened securely in order to reduce the possibility of a fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should
be properly belted into seats approved by the vehicle manufacturer.
Batteries
In addition to following the warnings below, be sure to comply with all other battery handling information. For
more information about your power chair’s batteries, see VI. “Batteries and Charging.”
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.
WARNING! Power chair batteries are heavy. See specifications table. If you are unable
to lift that much weight, be sure to get help. Use proper lifting techniques and avoid
lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen
battery. Charging a frozen battery may result in damage to the battery.
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WARNING! Connect the battery harnesses in the proper manner. RED (+) cables must be
connected to positive (+) battery terminals/posts. BLACK (-) cables must be connected to
negative (-) battery terminals/posts. Protective caps should be installed over all battery
terminals. REPLACE cables immediately if damaged.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including
the armrests, seat, front riggings, controller, and shrouds.
Preventing Unintended Movement
WARNING! If you anticipate being seated in a stationary position for an extended period of time,
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This
will also eliminate the possibility of unintended chair movement from electromagnetic (EM)
sources.
Reaching and Bending
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend
while seated on your power chair, it is important to maintain a stable center of gravity and keep the power chair
from tipping. Pride recommends that the power chair user determine his/her personal limitations and practice
bending and reaching in the presence of a qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
floor by reaching down between your knees or if you have to reach over the back of
the seat. Movements such as these may change your center of gravity and the weight
distribution of the power chair. This may cause your power chair to tip.
WARNING! Keep your hands away from the tires when driving. Be aware that loose
fitting clothing can become caught in drive tires.
Transfers
Transferring onto and off of your power chair requires a good
sense of balance. Always have an attendant or healthcare professional present while learning to properly transfer yourself.
To eliminate the possibility of injury, Pride recommends that
you or a trained attendant perform the following tasks before
attempting a transfer:
Turn off the power to the controller.
Ensure your power chair is not in freewheel mode. See III.
“Your Power Chair.”
Turn the caster wheels toward the transfer destination to
improve power chair stability during transfer.
Make sure both armrests are flipped up or removed from
your power chair.
Flip up the foot platform or move the leg rests aside; this
will help to keep your feet from getting caught on the front
rigging during the transfer.
Reduce the distance between your power chair and the
object you are transferring onto.
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Figure 4. Ideal Transfer Position
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II. SAFETY
WARNING! Before transferring, position yourself as far back as possible in the power chair seat
to prevent the power chair from tipping forward during transfer.
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the
armrests for weight bearing purposes, such as transfers. Such use may cause the power chair
to tip, resulting in a fall from the power chair and personal injury.
WARNING! The controller and controller bracket are non-load bearing items in your power chair.
Do not use the controller or controller bracket for weight bearing purposes, such as transfers.
Such use may cause damage to these components, resulting in a fall from the power chair and
personal injury.
WARNING! Avoid putting all of your weight on the front riggings. Such use may cause the power
chair to tip.
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of safety
issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication
or if you have certain physical limitations. Some medications and limitations may impair your
ability to operate your power chair in a safe manner.
Alcohol/Smoking
The power chair user must exercise care and common sense when operating his/her power chair. This includes
awareness of safety issues while under the influence of alcohol or while smoking.
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this
may impair your ability to operate your power chair in a safe manner.
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your
power chair, although the power chair has passed the necessary testing requirements for
cigarette smoking. You must adhere to the following safety guidelines if you decide to smoke
cigarettes while seated in your power chair.
Do not leave lit cigarettes unattended.
Keep ashtrays a safe distance from the seat cushions.
Always make sure cigarettes are completely extinguished before disposal.
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can
have an adverse affect on the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile twoway radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless
computer links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency vehicles. In some cases, these waves can cause unintended movement or damage to the control system.
Every electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The higher the immunity
level, the greater the protection against EMI. This product has been tested and has passed at an immunity level
of 20 V/m.
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WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio
transmitters may cause unintended movement of your electrically-powered mobility vehicle due
to EMI. Exercise caution when using any of these items while operating your mobility vehicle
and avoid coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to the electrically-powered mobility
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in
any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other
electrical devices located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on www.pridemobility.com. If unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call Pride at
1-800-424-8205 to report the incident.
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III. YOUR POWER CHAIR
THE JET 3 ULTRA
The Jet 3 Ultra has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the seat
assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake
assemblies, two drive wheels, two anti-tip wheels, two caster wheels, two batteries, and the electrical components.
SEATBACK
ARMRESTS
SEAT ASSEMBLY
CONTROLLER
SEAT BASE
POWER BASE
ASSEMBLY
CASTER WHEEL
DRIVE WHEEL
ANTI-TIP WHEEL
FRONT RIGGING
(FOOT PLATFORM SHOWN)
Figure 5. The Jet 3 Ultra
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III. YOUR POWER CHAIR
REAR SHROUD FASTENERS
ARTICULATING BEAM
REAR TRAPEZE BAR
FRONT TRAPEZE BAR
MOTOR BRAKE ASSEMBLY
FREEWHEEL LEVER
RETAINING CLIPS
Figure 6. The Jet 3 Ultra Power Base
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III. YOUR POWER CHAIR
Electrical Components
The electrical components are located on the power base. The ammeter and the charger power cord receptacle are
located on the right side of the power base. The main circuit breaker is located on the front of the battery tray. The
controller connector and the motor connectors are located on the power pod, inside the power base. See figure 7.
Controller Connector: This is where the controller connects to the power base. Each controller uses a different
type of harness. Regardless of which type of controller is used, the harness must be secured to the seat assembly
and not allowed to drag on the floor.
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent
damage to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately
one minute. Next, push in the circuit breaker button, turn on the controller, and continue normal operation. If the
main circuit breaker continues to trip repeatedly, contact your authorized Pride Provider.
Motor Connectors: This is where the controller connects to the motors. The motor connectors are color-coded with
red and yellow labels. The label color on the motor connector corresponds with the label color on the power pod.
Battery Connector: This is where the controller connects to the batteries.
CONTROLLER
CONNECTOR
MOTOR CONNECTORS
BATTERY CONNECTOR
MAIN CIRCUIT BREAKER
Figure 7. Jet 3 Ultra Electrical Components
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Jet 3 Ultra
III. YOUR POWER CHAIR
Manual Freewheel Levers
Your power chair has a manual freewheel lever located on each motor. Manual freewheel levers enable you to
disengage the drive motors from the gearboxes and maneuver the chair manually.
WARNING! Do not use the power chair while the drive motors are disengaged! Do not
disengage the drive motors when the power chair is on an incline, as the unit could
roll on its own. Only engage the freewheel mode when on a level surface.
WARNING! It is important to remember that when your power chair is in freewheel
mode, the braking system is disengaged.
To engage or disengage the drive motors:
1. Locate the lever on each motor.
2. Push both levers inward to engage the drive motors (drive mode). See figure 8.
3. Pull both levers outward to disengage the drive motors (freewheel mode). See figure 9.
If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should
then move to the desired position.
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.
Figure 8. Drive Mode (Drive Engaged)
Jet 3 Ultra
Figure 9. Freewheel Mode (Drive Disengaged)
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IV. ASSEMBLY
INITIAL ASSEMBLY
Your power chair may require some assembly either before initial use or after transportation. It may also require
disassembly to make some comfort adjustments.
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert,
resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores or
through your authorized Pride Provider.
Seat Installation
It may be necessary to install the seat either prior to initial operation or after transporting your power chair. Most
seats are attached to the power base with the Universal Mounting System (UMS). The UMS consists of universal
parts that may be attached to any medium-back or high-back seat, regardless of seat width or seat depth. The two
main components are aluminum extrusions mounted to the seat base. These extrusions attach to a pair of trapeze
bars that are mounted to the power base.
WARNING! Do not pick up the seat frame by the armrests. They are free to pivot, and you may
lose control of the seat if they do so.
REAR TRAPEZE BAR
SEAT LATCH
REAR EXTRUSION
FRONT TRAPEZE BAR
FRONT EXTRUSION
Figure 10. Universal Mounting System
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Jet 3 Ultra
IV. ASSEMBLY
To install the seat:
1. Set the trapeze bars to the desired height. To
change the trapeze bar height, see V. “Comfort
Adjustments.”
2. Tilt the seat back and slide the rear extrusion onto
the rear trapeze bar. See figure 10.
3. Lower the front extrusion onto the front trapeze
bar until the seat locks into place.
4. Flip the seat latch safety down. See figure 11.
WARNING! Make sure the seat latch
safety is flipped down before using
your power chair.
Figure 11. Seat Latch Safety - Latched
5. Install the controller into one of the armrests. See
V. “Comfort Adjustments.”
6. Turn the rear shroud fasteners one-quarter turn in
any direction. See figure 6.
7. Remove the rear shroud.
8. Plug the motor connectors, the charger inhibit
connector, and the battery connector into the
power module. See figure 7.
9. Reinstall the rear shroud. Turn the rear shroud
fasteners one-quarter turn in any direction.
10. Route the controller harness so that it cannot be
pinched in the seat hinge.
MANDATORY!
Prevent
controller
harness damage! Use correct tiedown points for controller harness.
Avoid routing the controller harness
on the outside of the armrest pad.
Route the harness under the armrest
or toward the inside of the armrest
pad. Use correct tie-down points for
the controller harness to prevent the
harness from getting caught in the
drive tires, pinched in the seat frame,
or damaged when passing through
doorways.
WIRE TIES
Figure 12. Controller Harness Routing
11. Secure the controller harness to the armrest
receiver with wire ties. See figure 12.
Jet 3 Ultra
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V. COMFORT ADJUSTMENTS
COMFORT ADJUSTMENTS
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to
increase your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller
position.
NOTE: If your power chair is equipped with a Specialty Seat, refer to the information provided in separate
manuals. If your power chair is equipped with a medium-back, a high-back, or a reclining seat, refer to the
following information.
WARNING! The center of gravity of your power chair was factory set to a position that meets the
needs of the demographic majority of users. Your authorized Pride Provider has evaluated your
power chair and made any necessary adjustments to suit your specific requirements. Do not
change your seating configuration without first contacting Pride Mobility Products or your
authorized Pride Provider.
WARNING! Some power chair components
are heavy. You may need assistance to lift or
carry them. Please refer to the specifications
table for specific component weights before
you disassemble the power chair.
WARNING! Remove the occupant from the
power chair before making any adjustments.
You may need the following to make comfort adjustments:
metric/standard socket set and ratchet
adjustable wrench
thread lock
Seat Height and Seat Angle Adjustment
The seat is attached to the power base through the UMS. You
can change the seat height to one of two positions by raising
the front and rear trapeze bars. If you raise or lower only one
trapeze bar (front or rear), you can also change the seat base
angle (dump).
To change the seat height:
1. Turn off the power to the controller.
2. Loosen the rear shroud fasteners and remove the rear
shroud. See figure 6.
3. Disconnect the controller connectors from the power
module.
4. Flip up the seat latch safety. See figure 13.
5. Squeeze the seat latch and release the seat from the front
trapeze bar.
6. Slide the seat forward and remove it from the power base.
7. Loosen the screws that attach the trapeze bars to the seat
posts. See figure 14.
8. Remove the retaining clips that secure the seat posts to
the power base. See figure 14.
9. Move the trapeze bars up or down to the desired height.
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Figure 13. Seat Latch Safety
SCREWS
TRAPEZE BARS
SEAT POSTS
RETAINING CLIPS
Figure 14. Trapeze Bar Adjustment
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Jet 3 Ultra
V. COMFORT ADJUSTMENTS
NOTE: Change the seat dump by raising or lowering only
one set of towers (front or back).
10. Reinstall the retaining clips from step 8.
11. Remove each screw from the trapeze bars and apply
thread lock.
12. Reinstall each screw into the trapeze bars and tighten.
13. Reinstall the seat.
14. Reconnect the controller connectors to the power
module.
15. Reinstall the rear shroud and tighten the fasteners.
Seat Position
You can move the seat forward or rearward by changing the
extrusion mounting position.
To change the position:
1. Turn off the power to the controller.
2. Unplug the controller connectors from the power
module. See figure 7.
3. Remove the seat from the power base. See figure 10.
4. Remove both extrusions from the bottom of the seat.
5. Reposition the extrusions on a different set of mounting
holes. You must move both extrusions the same number
of holes either forward or backward. See figure 15.
6. Fasten the extrusions back onto the bottom of the seat.
7. Reinstall the seat.
8. Plug the controller connectors into the power pod.
SEAT MOUNTING HOLES
Figure 15. Seat Mounting Holes
Manual Recline Seatback Adjustment
If your power chair is equipped with a reclining seat, you
can adjust the seatback angle with the seatback release
lever. The lever is located on the right side of the seat base.
See figure 16.
To adjust the recline angle:
1. Pull up on the seatback release lever.
2. Lean forward or backward to the desired position.
3. Release the lever.
Jet 3 Ultra
SEATBACK RELEASE LEVER
Figure 16. Manual Recline Seatback Adjustment
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V. COMFORT ADJUSTMENTS
Seatback Angle Adjustment
If your power chair is equipped with an adjustable seatback, you can adjust it to four (4) different angles: 90°,
102°, 105°, or 107°.
To adjust the seatback angle:
1. Remove the adjusting screws from each seat hinge.
See figure 17.
2. Set the seatback at the desired angle.
3. Reinstall the adjusting screws to each seat hinge
and tighten.
Armrest Width Adjustment
You can change each armrest’s width independently of
the other.
JAM NUT
ARMREST ANGLE
ADJUSTING SCREW
ARMREST
HEIGHT
ADJUSTING
SCREWS
ARMREST KNOB
NOTE: Changing the armrest width may increase the
overall width of your power chair.
To change the armrest width:
1. Locate the two armrest knobs on each side of the
armrest receiver bracket. See figure 17.
2. Loosen the knobs.
3. Slide the armrests in or out to the desired width.
4. Tighten the knobs.
SEATBACK ANGLE
ADJUSTING SCREW
Figure 17. Seatback Angle Adjustment
Armrest Height Adjustment
To change the armrest height:
1. Loosen the two setscrews located on the armrest receiver. See figure 17.
2. Raise or lower the armrest to the desired height.
3. Tighten the setscrews to secure the armrest.
Armrest Angle Adjustment
To change the armrest angle:
1. Lift the armrest straight up so that it is
perpendicular to the floor. See figure 17.
2. Loosen the jam nut.
3. Turn the adjusting screw to raise or lower the front
of the armrest.
4. Tighten the jam nut to lock the adjusting screw into
place.
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Jet 3 Ultra
V. COMFORT ADJUSTMENTS
Controller Position
You can move the controller in toward or out away
from the armrest, or change the position of the controller for either left-hand or right-hand use.
WARNING! Do not place the controller
harness so that it can be pinched in the
seat frame or the power base frame.
To extend the controller:
1. Flip up the armrest so it is perpendicular to the
floor.
2. Loosen the setscrew on the controller bracket. See
figure 18.
3. Slide the controller into or out of the armrest to the
desired position.
4. Tighten the setscrew to secure the controller.
SETSCREW
Figure 18. Underside of Armrest
To change the controller position:
1. Turn off the power to the controller.
2. Loosen the rear shroud fasteners and remove the
rear shroud. See figure 6.
3. Unplug the controller connectors from the power
module. See figure 7.
4. Cut the wire ties that attach the controller harness
to the armrest.
5. Flip up the armrest and loosen the setscrew. See
figure 18.
6. Slide the controller out of the armrest.
7. Loosen the setscrew in the other armrest.
8. Place the controller in the other armrest.
9. Tighten the setscrew to secure the controller.
10. Use wire ties to secure the controller harness to the
armrest. See figure 12.
11. Plug the controller connectors into the power pod.
See figure 7.
12. Reinstall the rear shroud and tighten the fasteners.
Jet 3 Ultra
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V. COMFORT ADJUSTMENTS
Foot Platform Angle Adjustment
You can adjust the angle of the foot platform with a hex
key. See figure 19.
SETSCREW
To adjust the foot platform angle:
1. Flip up the foot platform and locate the setscrew.
2. Turn the setscrew to raise or lower the front of the
foot platform.
Foot Platform Height Adjustment
The foot platform height is easily adjusted to several different heights.
To raise or lower the foot platform:
1. Remove the quick release fasteners from the foot
platform bracket. See figure 20.
2. Raise or lower the foot platform to the desired
height.
3. Reinstall the quick release fasteners into the foot
platform bracket and tighten.
Foot Platform Depth Adjustment
To adjust the foot platform depth:
1. Remove the fasteners from the foot platform bracket.
See figure 20.
2. Move the foot platform in or out to the desired depth.
3. Reinstall the fasteners into the foot platform bracket
and tighten.
Figure 19. Bottom View of Foot Platform
QUICK RELEASE FASTENERS
FOOT PLATFORM BRACKET
FOOT PLATFORM
RETAINING PIN
Figure 20. Foot Platform Adjustment
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Jet 3 Ultra
V. COMFORT ADJUSTMENTS
Quick Release Fasteners: The foot platform is attached to
the power base with two quick release fasteners. See figure
20. Each quick release fastener consists of a bolt, a lever, and
a nut. See figure 21. The lever has a cam on the end that
allows it to clamp into place. The quick release fastener has
two states: clamped and unclamped. When the lever is open,
the quick release fastener is unclamped. When the lever is
closed, the quick release fastener is clamped.
NUT
BOLT
CAM
LEVER (OPEN)
To clamp the quick release fastener:
1. Make sure the lever is in the open position.
2. Turn the nut clockwise until it is snug.
3. Rotate the lever until it is in the fully closed position.
NOTE: If the lever will not rotate to the fully closed position, then turn the nut counterclockwise one-quarter or
one-half turn.
LEVER (FULLY
UNCLAMPED
CLAMPED
Figure 21. Quick Release Fastener Operation
Swing-away Footrests
Swing-away Footrests (SFRs) enable you to rotate the footrests to the side before you transfer onto or off of your power
chair.
FOOTREST
EXTENSION
To rotate the SFRs:
1. Push in the release lever.
2. Rotate the SFRs.
To adjust the SFR length:
1. Remove the adjustment screw(s) from the footrest
extension. See figure 22.
2. Slide the footrest up or down to the desired length.
3. Reinstall the adjustment screw(s).
SFR
RELEASE
LEVER
ADJUSTMENT
SCREWS
Figure 22. Swing-Away Footrests
Jet 3 Ultra
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V. COMFORT ADJUSTMENTS
Elevating Leg Rests
Elevating Leg Rests (ELRs) offer an infinite range of adjustment for the leg angle.
RELEASE LEVER A
To rotate the ELRs:
1. Push in release lever A.
2. Rotate the ELRs.
To adjust the angle on standard ELRs:
1. Push down release lever B. See figure 23.
2. Move the leg rest to the desired angle.
RELEASE LEVER B
To adjust the ELR length:
1. Remove the two adjustment screws from the side of each
leg rest extension. See figure 23.
2. Slide the leg rest up or down to the desired length.
3. Reinstall the two adjustment screws.
LEG REST EXTENSION
Anti-Tip Wheels
The anti-tip wheels are designed to give your power chair
increased stability on rough surfaces. The anti-tip wheels
are preset at the factory for smooth surfaces or indoor use
only. If you plan on using your power chair on rough surfaces, it may be necessary to adjust the anti-tip wheels to
better suit your needs. The anti-tip wheels may need adjustFigure 23. Elevating Leg Rests
ment if the following occurs:
When coming to a stop, your power chair tips forward excessively.
The anti-tip wheels constantly rub the ground.
ADJUSTMENT
SCREWS
WARNING! Consult your authorized Pride Provider before attempting to change the anti-tip
wheel height! Changing the anti-tip wheel height affects handling under acceleration!
WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s
tendency to tilt forward while decelerating. You can compensate for this by having your
authorized Pride Provider make a small adjustment to the pre-programmed deceleration setting
in the controller or by moving the seat assembly farther to the back of your power chair.
PROHIBITED! Do not remove the anti-tip wheels.
NOTE: Each pneumatic drive tire must be inflated to the psi/bar/kPa air pressure rating indicated on the tire
in order for the anti-tip wheels to be properly adjusted.
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Jet 3 Ultra
V. COMFORT ADJUSTMENTS
To adjust the anti-tip wheels:
1. Loosen bolt A. See figure 24.
2. Remove bolt B.
3. Raise or lower the anti-tip wheel. Each hole is 1/2 in.
(1.27 cm) apart.
4. Reinstall bolt B.
5. Tighten bolt A.
6. Raise or lower the other anti-tip wheel so that it is at
the same height.
ANTI-TIP WHEEL
BOLT A
BOLT B
Figure 24. Anti-tip Wheel Assembly
Jet 3 Ultra
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VI. BATTERIES AND CHARGING
BATTERIES AND CHARGING
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance
free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are
not interchangeable. Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe
for use in power chairs.
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.
PROHIBITED! Always use two batteries of the exact same type, chemistry, and amphour (Ah) capacity. Refer to the specifications table in this manual and in the manual
supplied with the battery charger for recommended type and capacities.
WARNING! Contact your authorized Pride Provider if you have any questions regarding
the batteries in your power chair.
Charging the Batteries
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize
your power chair’s performance by charging the batteries safely, quickly, and easily.
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2pronged plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the power chair while
the batteries are charging. Pride recommends that you do not charge the batteries
while the power chair is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the manual
supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the
power chair and battery charger away from sources of ignition such as flames or
sparks and provide adequate ventilation when charging the batteries.
WARNING! You must recharge your power chair’s batteries with the supplied onboard
charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before
each use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger
does not appear to be working correctly, contact your authorized Pride Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt
to insert objects through these slots.
WARNING! If your battery charger has not been tested and approved for outdoor use,
then do not expose it to adverse or extreme weather conditions. If the battery charger
is exposed to adverse or extreme weather conditions, then it must be allowed to
adjust to the difference in environmental conditions before use indoors. Refer to the
manual supplied with the battery charger for more information.
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Jet 3 Ultra
VI. BATTERIES AND CHARGING
To charge the batteries using the off-board charger:
1. Position the front of your power chair next to a standard
electrical outlet.
2. Be certain the controller power is turned off and the
freewheel levers are in the engaged position. See III.
“Your Power Chair.”
3. Plug the off-board charger into the off-board charger/
programming socket on the controller. See figure 25.
4. Plug the off-board charger into the electrical outlet.
NOTE: The LED lights on the charger indicate different
charger conditions at various times: charger power on,
charging in progress, and charging complete. Refer to the
manual supplied with the charger for a complete explanation of these indicators.
5. When the batteries are fully charged, unplug the offboard charger from the electrical outlet and then from the
controller.
Figure 25. Battery Charging
Battery Break-in
To break in new batteries for maximum efficiency:
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak
performance level.
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until
you become accustomed to the controls and break in the batteries.
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will
now perform at over 90% of their potential.
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.
Frequently Asked Questions (FAQs)
How does the charger work?
The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the battery
voltage is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the
charger doesn’t work as hard to complete the charging cycle. When the battery is fully charged, the amperage
from the charger is nearly at zero. This is how the charger maintains a charge but does not overcharge the battery.
Can I use a different battery charger?
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries. We do not recommend using other types of chargers (e.g., an automotive battery charger).
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero
voltage. If this happens, call your authorized Pride Provider for assistance.
Jet 3 Ultra
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33
VI. BATTERIES AND CHARGING
How often must I charge the batteries?
Many factors come into play when deciding how often to charge the batteries. You may use your power chair all
day on a daily basis or you may not use it for weeks at a time.
Daily Use
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power
chair. Your power chair will be ready each morning to give you a full day’s service. It is recommended that
you charge the batteries 8 to 14 hours after daily use.
Infrequent Use
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once
per week for 12 to 14 hours.
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the batteries for more than 24 hours at a charging cycle.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More
often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of
these factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining
the maximum range per charge:
Always charge the batteries fully prior to your trip.
Plan your trip in advance to avoid inclines if possible.
Limit baggage weight to essential items.
Try to maintain an even speed and avoid stop-and-go driving.
What type of batteries should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle
batteries that are similar in performance.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell
batteries to reduce the risk of leakage or explosive conditions.
Why do my new batteries seem weak?
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium
(nicads), or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain
down their charge, and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as
often as possible. They do not have a “memory” like nickel-cadmium batteries.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific
demands. Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping,
the batteries encounter temperature extremes that may influence initial performance. Heat robs the charge from
the battery, and cold slows the power available and extends the time needed to recharge the battery (just as with
a car battery).
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature.
More importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the
critical chemical balance that is essential to the battery’s peak performance and long life. It will be well worth it
to take the time to break in your battery properly.
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Jet 3 Ultra
VI. BATTERIES AND CHARGING
How can I ensure maximum battery life?
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power
chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently
charged, or stored without a full charge may be permanently damaged, causing unreliable power chair operation
and limited battery life.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How should I store my power chair and its batteries?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries
at least once per week.
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage.
Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature
extremes, such as freezing and excessively hot conditions, and never attempt to charge a frozen battery. A cold or
frozen battery should be warmed for several days prior to recharging.
What about public transportation?
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These
batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on aircraft, buses, and
trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance
to determine that carrier’s specific requirements.
What about shipping?
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair
in the original shipping container and ship the batteries in separate boxes.
Jet 3 Ultra
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35
VII. CARE AND MAINTENANCE
CARE AND MAINTENANCE
Your Jet 3 Ultra is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance
checks. You can perform some of these checks, but others require assistance from your authorized Pride Provider.
Preventive maintenance is very important. If you follow the maintenance checks in this section as scheduled, you
can help ensure that your power chair gives you years of trouble-free operation. If you have any doubt as to your
power chair’s care or operation, contact your authorized Pride Provider.
WARNING! Do not service the power chair when the seat is occupied.
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas
of any kind.
WARNING! Direct or prolonged exposure to water or dampness could cause the power
chair to malfunction electronically and mechanically. Water can cause electrical
components to corrode and the chair’s frame to rust. Power chairs should be
examined periodically for signs of corrosion caused by water exposure, bodily fluids
exposure, or incontinence. Damaged components should be replaced or treated
immediately.
Should your power chair come in contact with water:
1. Dry your power chair as thoroughly as possible with a towel.
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
3. Check the joystick operation and the brakes before using your power chair again.
4. If any inconsistencies are found, take your power chair to your authorized Pride Provider. Power chairs that
are frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and
electronic components may need to be replaced frequently.
Temperature
Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your
power chair between the temperatures of 18° F (-8°C) and 122° F (50°C).
In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g., AGM or
Gel-Cell).
Temperatures above 122° F (50°C) may cause your power chair to operate at a reduced speed. This reduced
speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical
components.
General Guidelines
Avoid knocking or bumping the controller, especially the joystick.
Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.
Keep the controller clean.
Check all connectors to ensure that they are all tight and secured properly.
Make sure pneumatic drive tires are inflated to the psi/bar/kPa air pressure rating indicated on each tire.
WARNING! Make sure pneumatic tires are inflated to the psi/bar/kPa air pressure rating indicated
on each tire. Do not underinflate or overinflate your tires. Low pressure may result in loss of
control, and overinflated tires may burst. Overinflating tires can cause them to explode.
WARNING! Do not use a high pressure hose to inflate your tires.
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Jet 3 Ultra
VII. CARE AND MAINTENANCE
Use a rubber conditioner on the tire sidewalls to help preserve them.
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the
tires slippery and cause your power chair to skid.
All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help
it retain its high-gloss appearance.
Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within
the battery tray, with the battery terminals facing inward, toward each other. Refer to the battery wiring label
for the correct wiring layout.
WARNING! Even though the power chair has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away from
sources of dampness, including direct exposure to water or bodily fluids and
incontinence. Check electrical components frequently for signs of corrosion and
replace as necessary.
Daily Checks
With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the
neutral position when you release it. Check the rubber boot around the base of the joystick for damage.
Visually inspect the boot. Do not handle or try to repair it. See your authorized Pride Provider if there is a
problem.
Visually inspect the controller cable. Make sure that it is not frayed, cut, or has any wires exposed. See your
authorized Pride Provider if there is a problem.
Check for flat spots on solid tires. Flat spots could adversely affect stability.
Inspect the armrests for loose hardware, stress points, or damage. See your authorized Pride Provider if there
is a problem.
Weekly Checks
Disconnect and inspect the controller battery door. Look for corrosion. Contact your authorized Pride Provider
if necessary.
Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten
any screws.
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each
tire for pneumatic tires. If a tire does not hold air, see your authorized Pride Provider for replacement of the tube.
Check the brakes. This test should be carried out on a level surface with at least three feet of clearance around
your power chair.
To check the brakes:
1. Turn on the controller and turn down the speed level of your power chair.
2. After one second, check the battery condition meter. Make sure that it remains on.
3. Slowly push the joystick forward until you hear the electromagnetic brakes click. Immediately release the
joystick. You must be able to hear each electromagnetic brake operating within a few seconds of joystick
movement. Repeat this test three times, pushing the joystick backwards, then left, and then right.
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VII. CARE AND MAINTENANCE
Monthly Checks
Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as necessary.
Check for extreme wear on the anti-tip wheels. Replace them as necessary.
Check for drive tire wear. See your authorized Pride Provider for repair.
Check the caster wheels for wear. Replace them as necessary.
Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the
bearings replaced. See your authorized Pride Provider for repair.
Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.
Yearly Checks
Take your power chair to your authorized Pride Provider for yearly maintenance, especially if you use the power
chair on a regular basis. This helps ensure that your power chair is functioning properly and helps prevent future
complications.
Storage
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the
batteries from the power chair. See VI. “Batteries and Charging.”
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be
damaged.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures or stored
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is
recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper
performance.
You may wish to place several boards under the frame of your power chair to raise it off of the ground during
periods of prolonged storage. This takes the weight off of the tires and reduces the possibility of flat spots developing on the areas of the tires contacting the ground.
Disposal of Your Power Chair
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact
your local waste disposal agency or authorized Pride Provider for information on proper disposal of power chair
packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone, and polyurethane materials.
Cleaning and Disinfection
Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.
Avoid using products that may scratch the surface of your power chair.
If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on
your pro-duct before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or
premature deterioration of upholstery and/or power chair finishes.
WARNING! Never hose off your power chair or place it in direct contact with water. Your power
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp
cloth.
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.
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VII. CARE AND MAINTENANCE
Wheel Replacement
If you have pneumatic tires and you have a flat tire, you can replace the tube. If your chair is equipped with a solid
tire insert, then you must replace the whole wheel assembly. Replacement tires, tubes, and wheel assemblies are
readily available through your authorized Pride Provider.
WARNING! The wheels on your power chair should only be serviced or replaced by an authorized
Pride Provider or a qualified technician.
WARNING! Be sure that the power to the controller is turned off and the power chair is not in
freewheel mode before performing this procedure.
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the
wheel. If any further disassembly is required, deflate the tire completely or it may explode.
TIRE
AXLE KEY
TUBE
FRONT RIM HALF
AXLE SLOT
WASHERS
NUTS
DRIVE WHEEL NUT
WHEEL
HUB
REAR RIM HALF
DRIVE WHEEL WASHER
Figure 26. Drive Wheel Assembly
Figure 27. Drive Wheel Disassembled
Follow these easy steps for a quick and safe repair for both pneumatic and solid tires:
1. Turn off the power to the controller.
2. Set the power chair up on blocks.
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.
4. Remove the drive wheel nut and washer from the axle. See figure 26.
5. Pull the wheel off the axle.
6. Remove the nuts and washers from the rim assembly and separate the front and rear rim. See figure 27.
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if
it is a solid tire.
8. Reassemble the rims and reinstall the nuts and washers.
9. Slide the wheel back onto the axle. Make sure that the key is in the axle slot.
WARNING! Failure to ensure that the axle key is properly installed into the axle slot when
mounting the wheel can result in electronic brake failure, personal injury, and/or product
damage.
10. Reinstall the drive wheel nut and washer onto the axle and tighten.
WARNING! Make sure both the nut and washer are reinstalled and tightened properly.
11. Inflate pneumatic tires to the psi/bar/kPa air pressure rating indicated on each tire.
12. Remove the power chair from the blocks.
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VII. CARE AND MAINTENANCE
Battery Replacement
A battery wiring diagram is printed on a decal located on the battery tray. See VI. “Batteries and Charging” for
correct battery specifications.
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.
WARNING! Do not replace the batteries when the seat is occupied.
WARNING! The batteries on your power chair should only be serviced or replaced by
an authorized Pride Provider or a qualified technician.
WARNING! Power chair batteries are heavy. See specifications table. If you are unable
to lift that much weight, be sure to get help. Use proper lifting techniques and avoid
lifting beyond your capacity.
WARNING! Do not mix old and new batteries. Always replace both batteries at the
same time.
BATTERY
CONNECTOR
QUICK
DISCONNECT
CONTROLLER
CONNECTOR
BATTERY WIRING DIAGRAM
Figure 28. Battery Connections
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VII. CARE AND MAINTENANCE
To replace the batteries:
1. Turn off the power to the controller.
2. Make sure that the power chair is in drive mode. See III. “Your Power Chair.”
3. Turn the rear shroud fasteners one-quarter turn in any direction. See figure 6.
4. Remove the rear shroud.
5. Unplug the battery connector. See figure 28.
6. Remove the retaining pin from the foot platform and lift the platform up and away from the power base. See
figure 20.
7. Slide the battery tray forward.
8. Unfasten the reusable strap around the front battery.
9. Disconnect the wiring harness from the front battery.
10. Remove the front battery.
11. Unfasten the reusable strap around the rear battery.
12. Disconnect the wiring harness from the rear battery.
13. Remove the rear battery.
14. Place a new rear battery on the battery tray. Make sure that the terminals are facing forward.
15. Fasten the reusable strap around the rear battery.
16. Connect the wiring harnesses to the rear battery. See figure 28.
WARNING! Use only the quick disconnect harness supplied with your power chair. It has a
thermal fuse on each lead.
17. Place a new battery in the front of the battery tray. Make sure that the terminals are facing toward the rear of
the power base.
WARNING! Make sure you tighten the fasteners so that the connections are secure.
18. Fasten the reusable strap around the front battery.
19. Connect the wiring harnesses to the front battery. See figure 28.
20. Slide the battery tray back into the power base.
NOTE: Make sure that the power pod is out of the way when reinstalling the batteries.
21. Reinstall the foot platform.
22. Reconnect the battery connector.
23. Reinstall the rear shroud and tighten the fasteners.
24. Charge the batteries. See VI. “Batteries and Charging.”
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VII. CARE AND MAINTENANCE
When to See Your Authorized Pride Provider for Service
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your
authorized Pride Provider. When calling, have the model number, serial number, nature of the problem, and the
error code if available.
Motor noise
Frayed harnesses
Cracked or broken connectors
Uneven wear on any of the tires
Jerky motion
Pulling to one side
Bent or broken wheel assemblies
Does not power up
Powers up, but does not move
Corrective Maintenance
If the battery condition meter does not light up when you turn on the power:
Check the harness connections. Make sure they are tight.
Check the circuit breaker. Reset it if necessary.
Check the battery connections.
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are
available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that
come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair
still does not power up, contact your authorized Pride Provider.
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Jet 3 Ultra
VIII. WARRANTY
FIVE-YEAR LIMITED WARRANTY
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser,
free of charge, any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Structural frame components, including:
Main Frame
Seat Post
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free
of charge, any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Electronic components, including:
Charger Assembly
Controller
Joystick
Main frame assemblies, including:
Anti-tip forks
Caster forks
Caster beam
Metal seat framing
Accessories
Other components, including:
Brakes (electronic function ONLY)
Bearings and bushings
Electrical Harness
Motor/gearbox assembly
Foot riggings
Plastic components,except body
Front rigging mounting brackets
SIX-MONTH LIMITED WARRANTY
Batteries
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are
not warranted by Pride.
RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic shrouds
Motor brushes
Upholstery and seating
Brake Pads
Tires and tubes
Fuses
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically
authorized, IN ADVANCE, by Pride Mobility Products Corporation
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
Contamination
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Commercial use, or use other than normal
Improper operation, maintenance, or storage
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VIII. WARRANTY
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in
cold conditions for an extended period of time, or worn out through heavy use is not covered.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without
prior written authorization. All transportation costs and shipping damage incurred while submitting parts for
repair or replacement are the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride
product can result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)
year from the date of purchase and to the extent permitted by law. Any and all implied warranties are excluded.
This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible
technical and customer service.
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Jet 3 Ultra
APPENDIX I - SPECIFICATIONS
JET 3 ULTRA SPECIFICATIONS
1
2
3
4
5
Suspension:
Active-Trac
Drive Wheels:
10 in. (25.4 cm) pneumatic or solid available
Caster Wheels:
8 in. (20.32 cm) solid, rear-mounted
Anti-tip Wheels:
6 in. (15.24 cm) solid, front-mounted
Maximum Speed:1
Up to 4 mph (6.44 km/h)
Range:1,3
Up to 11 miles (17.7 km)
Brakes:
“Intelligent Braking” electronic regenerative, disc park brake
Ground Clearance:2
See figure 29.
Turning Radius:2
See figure 29.
Overall Size:2
Length: See figure 29.
Width: See figure 29.
Drivetrain:
Two motor, mid-wheel drive
Batteries:4,5
Two 12-volt, deep-cycle, U-1
Battery Charger:
3-amp, off-board
Weight Capacity:
300 lbs. (136 kg)
Component Weights:2
Base: 92 lbs. (41.74 kg)
Medium-back Seat: 37 lbs. (16.78 kg)
Batteries: 24.5 lbs. (11.11 kg) each
Varies with base model, user weight, terrain type, battery amp-hour rating (Ah), battery charge, battery condition, motors, controller
type, tire type, and tire condition. This specification can be subject to variance of (+ or -) 10%.
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of (+ or -) 3%.
Tested in accordance with ASNI/RESNA, WC Vol 2, Section 4 & ISO 7176-4 standards. Results derived from theoretical calculations
based on battery specifications and drive system performance. Test conducted at maximum weight capacity.
AGM or Gel-Cell type required. See VI. “Batteries and Charging.”
Battery weight may vary based on battery manufacturer.
NOTE: This product conforms to all applicable ANSI/RESNA testing requirements and ISO 7176 series
EN12184 standards. All specifications subject to change without notice.
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APPENDIX I - SPECIFICATIONS
LENGTH
40.5 in. (102.87 cm) with front riggings
35.5 in. (90.17 cm) without front riggings
TURNING RADIUS
20 in.
(50.80 cm)
WIDTH
22.5 in. (57.15 cm)
2.75 in. (7 cm) at frame
GROUND CLEARANCE
Figure 29. Jet 3 Ultra Dimensions and Ground Clearance
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Jet 3 Ultra
SAFETY GUIDELINES
WARNING! An authorized Pride Provider or a qualified technician must perform the initial
setup of this power chair and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the power chair to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow triangle
with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product, this
icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at any
time or in any circumstances. Performing a prohibited action can cause personal injury and/
or equipment damage. On the product, this icon is represented as a black symbol with a red
circle and red slash.
Quick Reference Information
Authorized Pride Provider:
Address:
Phone Number:
Purchase Date:
NOTE: This owner’s manual is compiled from the latest specifications and product information available
at the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.
088 609 661
Copyright © 2009
Pride Mobility Products Corp.
INFMANU2353/Rev 50F/September 2009
Quality Control - Jet 3 Ultra
Inclusion of all Parts
JET 3 ULTRA
Joystick Serial Number
Controller Serial Number
Left Motor Serial Number
Right Motor Serial Number
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Date Inspected
Inspector
*INFMANU2353*
Product Serial Number
1-800-800-8586 (US) 1-888-570-1113 (Canada)