Visioneer
Strobe XP 450 Scanner
User's Guide
®
for Windows
Visioneer
Strobe XP 450 Scanner
User’s Guide
FOR WINDOWS
COPYRIGHT INFORMATION
Copyright © 2008 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® brand name and logo are registered trademarks of Nuance
Communications, Inc. Kofax® and Virtual ReScan® are registered trademarks, and VRS™ is a trademark of Kofax Image Products, Inc. QuickScan™ is a
trademark and ISIS® is a registered trademark of EMC Corporation. Adobe®, Adobe® Acrobat®, the Adobe® Acrobat® logo, the Adobe® PDF logo, and
Adobe® Reader® are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Adobe Acrobat logo will appear
in this product’s software, and full access to Adobe software features is only available if an Adobe product is installed on your computer.
This product is covered by one or more of the following patents: 6, 480, 304; 5,818,976; 5,499,108; 5,517,332.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows® and SharePoint® are registered trademarks of Microsoft Corporation.
ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All Rights
Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0567-700
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN
THIS DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU
RETURN IT (POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD
AFTER THE DATE OF YOUR ORIGINAL PURCHASE OF THE PRODUCT. UPON RECEIPT DURING THE INITIAL 90-PERIOD BY
VISIONEER OF A VALID REGISTRATION OF THE PRODUCT, THIS LIMITED PRODUCT WARRANTY PERIOD IS EXTENDED TO THE
12-MONTH PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE. IF A VALID REGISTRATION IS NOT RECEIVED DURING THE
INITIAL 90-DAY PERIOD, THE 12-MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL
TERMINATE AFTER THE 90-DAY INITIAL PERIOD EXPIRES.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC).
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
TABLE OF CONTENTS
i
TA B L E O F C O N T E N T S
Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer Strobe XP 450 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 2: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 3: Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Additional Applications Available with Your Scanner . . . . . . . . . . . 17
View and Save the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 4: Register the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3: Scanning from OneTouch. . . . . . . . . . . . . . . . . . . . . . 23
Loading Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Scan with the Scanner Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Scan from the OneTouch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . 25
Features of the OneTouch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OneTouch Properties Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . . . . 31
Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . . . 38
Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting File Format Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . 45
Setting Destination Application Properties . . . . . . . . . . . . . . . . . . . 47
Selecting OneTouch Properties Options . . . . . . . . . . . . . . . . . . . . . 55
Unique Scanning Features and Destinations . . . . . . . . . . . . . . . . . . . . . 58
Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Scanning with Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ii
TABLE OF CONTENTS
Creating an HTML Web Page from Your Scanned Documents . . . 60
Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . 61
Checking the Hardware and Lamp Settings . . . . . . . . . . . . . . . . . . . . . 67
Chapter 4: Scanning from TWAIN. . . . . . . . . . . . . . . . . . . . . . . . 69
Accessing the TWAIN Interface from OneTouch . . . . . . . . . . . . . . . . . 70
Scanning with the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 71
The TWAIN Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Display the Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 5: Scanning from WIA . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 6: Scanning from ISIS . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 7: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Clean the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . 78
Replace the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . . . . . 82
Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Visioneer Strobe XP 450 Scanner Specifications . . . . . . . . . . . . . . . . . . 85
Visioneer Strobe XP 450 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . 86
Index
87
Welcome
Your new Visioneer Strobe XP 450 scanner can quickly scan a stack of
documents, and place their images on your computer.
WHAT’S IN THE BOX
Before proceeding, check the contents of the box. If items are missing or
damaged, contact the dealer where you purchased the scanner.
Strobe XP 450 Scanner
Input Tray
Output Tray
Replacement
ADF Pad
Power Supply
Installation Disc
USB Cable
Quick Install Guide
Power Cord
Technical
Support Card
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
1
2
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
THE VISIONEER STROBE XP 450 SCANNER
Input tray
Paper guides
Scan button
Status light
Output tray
Power switch
ADF cover release
Power jack
USB port
Input tray—Holds documents in the scanner.
Paper guides—Adjusts to fit the document width.
Scan button—Press to start scanning.
Status light—Shows the scanner’s status. Refer to “Status Light
Troubleshooting Codes” on page 82 for additional details.
Output tray—Holds documents after being fed through the scanner.
ADF cover release—Opens the cover on the ADF.
Power switch—Turns the scanner power on or off.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the computer.
WHAT YOU NEED
3
WHAT YOU NEED
IBM-compatible Pentium 4 PC, or AMD equivalent with:
■
A CD-ROM drive
■
An available Universal Serial Bus (USB) port
■
Microsoft® Windows® operating system: Windows 2000 (Service Pack
4), 32-bit Windows XP (Service Pack 2), 32-bit or 64-bit Windows
Vista
The scanner is compatible with Service Pack 3 for Windows XP and
Service Pack 1 for Windows Vista.
■
Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal
memory (RAM)
Windows Vista: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
■
350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
■ Color quality of 16-bit or 32-bit
■ Resolution set to at least 800 x 600 pixels
Refer to your Windows documentation for instructions on setting the color
quality and resolution for the monitor.
4
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
DOCUMENTATION
The following documentation is provided with your scanner:
■
Quick Install Guide—Abbreviated installation instructions.
■
Visioneer Strobe XP 450 Scanner User’s Guide—On the Installation
Disc; contains detailed installation, scanning, configuration, and
maintenance information.
■
Visioneer OneTouch MiniGuides—On the Installation Disc; contains
detailed instructions on using the OneTouch VRS features and the
SharePoint destination link.
■
Readme—On the Installation Disc; contains the latest information
about your scanner and software installation.
■
Nuance PaperPort® User’s Guide—On the Installation Disc; contains
detailed feature and configuration information for the PaperPort
software.
■
EMC QuickScan™ User’s Guide—On the Installation Disc; contains
detailed feature information and instructions for using the QuickScan
software provided with your scanner.
■
Online Help—For the scanner configuration, TWAIN and WIA
interfaces, and PaperPort software application.
BEFORE YOU BEGIN
5
Installation
Installation is a quick, four-step process:
1.
Assemble the scanner
2.
Install the software
3.
Connect the scanner
4.
Register the scanner
BEFORE YOU BEGIN
Please make sure of the following before you begin installation:
■
The information in this guide may cover software not provided with
the scanner you purchased. Disregard any information about the
software not applicable to your scanner. Please visit our web site at
www.visioneer.com for the latest software updates for your Visioneer
Strobe XP 450 scanner.
■
If your computer has AntiVirus or AntiSpyware software running,
you may see messages during installation asking you to allow the
installation to proceed. The messages will differ based on the
software your computer is running, but in each case allow the
installation to proceed. Alternatively, you can turn off the AntiVirus
or AntiSpyware software before installing your scanner. But if you
do, make sure to turn it back on again when installation is finished.
■
If you already have a Visioneer or Xerox desktop scanner, you may
need to remove its driver programs first before beginning the
installation of your Visioneer Strobe XP 450 scanner. Please see the
User’s Guide, that you received with your other scanner, for specific
instructions.
■
If your computer is running Windows Vista, you may see the Vista
User Account Control screen asking you to confirm system changes.
Click the Continue button to allow the installation to proceed.
6
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
STEP 1: ASSEMBLE THE SCANNER
1.
Remove all shipping tape from the top and bottom of the scanner.
2.
Carefully remove the protective foam from the ADF cover release, then
press the release and open the Automatic Document Feeder cover.
3.
Remove any foam particles that may have gotten inside the document
feeder, and close the cover.
4.
Align the slots on the input tray with the ridges on the scanner and
slide it down until it snaps into place.
STEP 1: ASSEMBLE THE SCANNER
5.
Insert the pins on each side of the output tray into the holes on the
front of the scanner.
7
8
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
STEP 2: INSTALL THE SOFTWARE
To install the software:
1.
Start Microsoft Windows and make sure no other applications are
running.
2.
Insert the Installation Disc into your computer’s CD-ROM drive.
The Installation menu automatically opens.
Note: If the disc does not start, check the following:
■ Make sure the disc drive’s door is completely shut.
■ Make sure the disc was inserted in the drive in the proper direction
(label side up).
To launch the disc manually:
■ Open the Windows option for your computer’s disk drives.
■ Double-click the icon for your CD-ROM drive.
■ The Installation menu for the disc should now open.
If the menu does not open:
■ From the list of files on the disc, double-click the file named
START32.EXE.
STEP 2: INSTALL THE SOFTWARE
9
3.
On the Main Menu, select Install Products.
4.
Make sure the boxes for Nuance PaperPort® and Scanner Driver are
checked.
5.
Click Install Now.
10
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
THE PAPERPORT INSTALLATION BEGINS
1.
On the PaperPort Welcome window, click Next.
Installing PaperPort will uninstall any existing version of PaperPort
and will install the newer version. Your existing PaperPort files will not
be affected.
2.
Read the PaperPort license agreement and select I accept the terms in
this agreement, then click on Next. If you choose not to accept the
license agreement, the installation will terminate and the PaperPort
software will not be installed.
3.
In the Customer Information window, accept the current values or
enter new information, then click Next.
4.
On the Setup Type window, keep the default Setup Type and click
Next.
5.
Click Install to begin the installation.
6.
On the Product Registration window, do one of the following:
7.
■
Select Register online, click OK, then follow the registration
instructions.
■
Select Print registration form, click OK, then follow the
instructions to complete and print the registration form.
■
Select Remind me in 7 days and click OK.
At the InstallShield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your computer,
do not restart at this time. Finish installing the rest of the software,
then close all open windows and restart the computer.
STEP 2: INSTALL THE SOFTWARE
11
THE SCANNER DRIVER INSTALLATION WILL NOW BEGIN
1.
The Welcome to the OneTouch 4.0 Setup Wizard opens. Click Next.
2.
On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.
If you choose not to accept the license agreement, the installation will
terminate and the scanner driver will not be installed.
3.
The next window lists the choices of the drivers that you can install for
your scanner.
4.
Select the option you want. Click Next.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Note: If your computer is running Windows XP or Windows Vista,
Microsoft’s Windows Image Acquisition (WIA) interface for scanning is
always available, regardless of your selection on this window.
■
Full Install (OneTouch, TWAIN and ISIS)—This is the
recommended installation. It installs the OneTouch 4.0 software,
which provides the necessary driver software for the scanner’s
button to work. It also installs scanning interfaces for the TWAIN
and ISIS drivers.
■
TWAIN and ISIS—The TWAIN and ISIS drivers are installed.
You can use the Visioneer Strobe XP 450 TWAIN driver to scan
from applications with a TWAIN interface. You can also scan from
applications that use the ISIS driver. OneTouch is not installed and
you will not be able to scan using the button on the scanner.
■
TWAIN only—The TWAIN driver is installed without the
OneTouch 4.0 software or the ISIS driver. You can use the Visioneer
Strobe XP 450 TWAIN driver to scan from TWAIN applications.
You will not be able to scan with the button on the scanner.
■
ISIS only—The ISIS driver is installed without the OneTouch 4.0
software or the TWAIN driver. You can use the Visioneer Strobe XP
450 ISIS driver to scan from ISIS applications. You will not be able
to scan with the button on the scanner.
STEP 2: INSTALL THE SOFTWARE
5.
During installation you will see this window asking you to select one of
the images for your Color Space setting. Select the option that looks
best to you then click on Next.
The selection in this window sets the default gamma value for
OneTouch. You can change this setting later on.
6.
13
STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click OK yet. Leave the window
open and proceed to the next section.
14
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
STEP 3: CONNECT THE SCANNER
To connect the power supply:
1.
Plug the power supply into the power port on the scanner.
Note: Only use the power supply (HEG42-240200-7L made by HiTron)
included with your scanner. Connecting any other type of power supply
may damage your scanner, and will void its warranty.
2.
Plug the power cord into the power supply and into a wall outlet.
STEP 3: CONNECT THE SCANNER
15
To connect the USB cable:
The Visioneer Strobe XP 450 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.
1.
Remove any protective tape from the USB cable.
2.
Plug the USB cable into the USB port on the scanner then into a USB
port on the computer.
If the plug does not attach easily, make sure that you are plugging it in
correctly. Do not force the plug into the connection.
3.
Turn on the power switch, located on the back of the scanner to the
left of the power port.
USB
The status light comes on and flashes indicating that the scanner is
receiving power.
If you are using Windows XP or Windows Vista, and have plugged the
USB cable into a USB 1.1 port, an information bubble may open
explaining that “A HI-SPEED USB device is plugged into a non-HISPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or just disregard the message. If you leave it plugged into the
USB 1.1 port, your scanner may scan a bit slower.
Your computer then recognizes that a scanner has been plugged into
the USB port and automatically loads the appropriate software to run
the scanner.
16
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
If your computer is running Windows XP or Windows Vista, you will see a
found new hardware message similar to the following.
4.
When you’re certain that the software has completely loaded, return to
the “Complete the installation by connecting your hardware” window.
5.
Click OK.
You can also click More to see a quick overview about accessing and
navigating OneTouch. When you’re finished reading the additional
information, click OK.
6.
Click Close on the Installation Complete window to close and exit the
driver installer.
You can now install the additional software applications you received
with your scanner.
STEP 3: CONNECT THE SCANNER
17
ADDITIONAL APPLICATIONS AVAILABLE WITH YOUR SCANNER
Your scanner includes free, additional applications.
To install the additional applications:
1.
Return to the disc’s main menu and click on Install Products.
Software that is already installed will have Installed! next to them.
2.
Select the additional applications you want to install, then click Install
Now. Follow the instructions on the screen to install each of the
additional products.
See the table on the following page to decide which software you
would like to install.
18
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Software
Adobe® Reader®
About the Software
Adobe Reader is a stand-alone application that you use to open, view,
search, and print Adobe PDF® files. The User Guides on your scanner’s
Installation Disc are in PDF format and require Adobe® Acrobat® or
Adobe® Reader® for you to view and save them.
The Adobe Reader application is available in the User’s Guide section on
the scanner’s Installation Disc. Click on Main Menu then select User
Guides.
QuickScan™
A desktop imaging solution for scanning, image enhancement, and OCR,
QuickScan is a standalone, out-of-the-box imaging solution that provides
all the necessary capabilities for high-speed scanning, image enhancement,
viewing, annotation, printing, and storing images. It uses an ISIS-certified
driver for scanning, and includes flexible job separation and barcode
recognition.
The Demo version lets you try the application first. You can use this
software as an additional method to scan.
VIEW AND SAVE THE USER GUIDES
19
VIEW AND SAVE THE USER GUIDES
1.
On the disc Main Menu click User Guides.
2.
The Visioneer User Guides window opens. Use this window to view
and save the User Guides.
The User Guides are in the Adobe® PDF format. The Scanner
Readme file is in HTML format and will open in any standard
browser.
If you need to, click Adobe Reader to install it now. Follow the
instructions on the installation windows.
If your computer already has Adobe Reader installed, please do not install
Adobe Reader unless the version provided on the installation disc is a newer
version than the one currently installed on your computer.
3.
Click the name of a User Guide you want to view and it will open in
Adobe Reader. Use the Adobe Save command to save that User Guide
on your computer.
20
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
4.
Return to the Visioneer User Guides window and repeat the process to
open, view, and save all the other User Guides you want. The Scanner
Readme file has late-breaking news about your scanner.
The SharePoint Mini-Guide has information about a feature in the
OneTouch 4.0 software to link to Microsoft's SharePoint application.
This brief Mini-Guide explains how to setup the SharePoint link and
use the SharePoint features when choosing new scan settings for your
scanner.
The OneTouch VRS Mini-Guide has information about a feature in
the OneTouch 4.0 software to use VRS settings when scanning. This
brief Mini-Guide explains what the feature is and how to use the VRS
settings when creating or modifying a Scan Configuration.
5.
When you’re finished, click Main Menu to return to the main
Visioneer Installation window and click Exit.
6.
Remove the disc and store it in a safe place.
That’s it! Installation is finished and your Visioneer scanner is ready to scan.
STEP 4: REGISTER THE SCANNER
21
STEP 4: REGISTER THE SCANNER
Registering your scanner is important as it provides you with access to our
free telephone support service. Registration also gives you free access to
software updates for your scanner.
To register your scanner:
The OneTouch Icon
1.
Right-click on the OneTouch icon in the Windows Notification Area
(at the bottom right corner of the screen).
2.
Choose Check for Online Updates from the pop-up menu.
3.
Follow the instructions on the screen and register your scanner by
entering your scanner’s serial number and your email address.
Note: A valid email address is required.
The serial number is located on the underside of the scanner.
The Serial Number
After registration is complete you will receive an email message with
your RegID.
4.
After receiving your RegID, write it down on a piece of paper and keep
it with your scanner so you will be able to find it easily.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
SCANNING INTERFACES
You have several different scanning options with your Visioneer Strobe XP
450 scanner. Each method scans equally well, so use the one with
appropriate options for the item you are scanning.
■
OneTouch Scanner Button—When you press the Scan button,
documents are scanned using the scan settings specified in OneTouch.
The scanned images are then sent to a software application or location
on your computer. See “Scanning from OneTouch” on page 23.
■
OneTouch Button Panel—Use this scan option when you want to scan
from the computer screen. Scanning from the on-screen OneTouch
Button Panel is the same as pressing the scanner button, except you click
an icon that represents the scanner button. See “Scan from the
OneTouch Button Panel” on page 25.
■
TWAIN Interface—This option uses your scanner’s TWAIN interface
to scan. The TWAIN interface is available from the PaperPort software
that you received with your scanner, as well as from other programs such
as Microsoft Word. See “Scanning with the TWAIN Interface” on
page 71.
■
Windows Image Acquisition (WIA)—If your computer is running
Windows XP or Windows Vista, you can use this option to scan with
the Microsoft WIA interface. See “Scanning from WIA” on page 75.
■
ISIS Interface—This option uses the ISIS interface for scanning. Select
the ISIS scan settings, put the document in the scanner, then click a
button on the ISIS window. See “Scanning with the ISIS Interface” on
page 84.
LOADING DOCUMENTS
23
Scanning from
OneTouch
With powerful features such as scanning with VRS at the touch of a
button, OneTouch is the main interface for using the scanner and accessing
these features.
LOADING DOCUMENTS
Note: Always remove any staples or paper clips from documents before
inserting them into the scanner’s Automatic Document Feeder. Staples
and paper clips can jam the feed mechanism and scratch the internal
components. Also remove any labels, stickers, or Post-It™ notes that
may come off during the scanning process and get stuck in the scanner.
Misuse as described here will void your scanner’s warranty.
1.
Adjust the paper guide for the width of the paper, and make sure the
output tray is fully extended.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
2.
Load the documents into the scanner face down with the tops of the
page inserted into the Automatic Document Feeder.
SCAN WITH THE SCANNER BUTTON
1.
Press the button on the scanner.
2.
A scan progress window opens and the images are sent to the selected
location in the OneTouch properties. In this example the Destination
Application is the PaperPort desktop.
SCAN FROM THE ONETOUCH BUTTON PANEL
25
SCAN FROM THE ONETOUCH BUTTON PANEL
1.
Adjust the paper guide for the paper width. Load the documents face
down with their tops into the Automatic Document Feeder.
2. Now click on the OneTouch icon in the Windows Notification Area
(at the bottom right corner of the screen).
3.
On the screen click the Scan button.
4.
The scanner begins scanning. When the process finishes, the scanned
images are sent to the Destination Application specified in OneTouch,
just as if you pressed the button on the scanner.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
FEATURES OF THE ONETOUCH BUTTON PANEL
From the panel, you can access the hardware settings for your scanner and
configure the scanner button.
The OneTouch Icon.
Click on the OneTouch icon to open the panel.
The Button View.
The Hardware View.
The Title Bar
■
Green arrows—click to cycle through the panel’s 2 views.
■
Scanner icon—click to open the scanner’s hardware properties.
■
Red “x”—click to close the OneTouch panel.
The Button View
■
Left-click on a Destination Application icon to start scanning.
■
Right-click on a Destination Application icon to open the OneTouch
Properties.
■
Single-left-click on the detailed information to open the OneTouch
Properties.
The Hardware View
■
Left-click on the scanner icon to return to the Button view.
■
Right-click on the scanner icon to open the scanner’s hardware
properties.
CONFIGURING ONETOUCH
27
CONFIGURING ONETOUCH
When you installed OneTouch, the software was configured with the
applications on your computer that you can scan to. The OneTouch button
configuration consists of a Destination Application, a Scan
Configuration, and a File Format. The OneTouch Properties window is
where you select these three elements.
To open the OneTouch Properties window:
There are two methods that you can use to open the OneTouch Properties.
■
Left-click on the OneTouch icon, in the Windows Notification Area,
then right-click on the Scan button. Or, left-click on the detailed
information.
■
Press, hold down for at least 3 seconds, then release the scanner button.
Right-click on the Scan button, Left-click
on the detailed information, or press holddown and release the scanner button.
Note: Some of the options on the OneTouch Properties window (and
other scanner windows and dialog boxes) are “grayed out” and are not
available. Grayed out options are not appropriate for your Visioneer
Strobe XP 450 scanner.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Changing the button settings:
1.
Click on an application name in the Select Destination list.
2.
Select a file format in the Select Format panel.
3.
Select a scanning configuration in the Select Configuration list.
4.
Click on OK to save the changes and close the window.
5.
Place a page in the scanner.
6.
Press the scanner button, or click on the Destination Application icon
on the OneTouch Panel.
7.
The scanner starts scanning and sends the image to the Destination
Application or location, with the File Format and Scan Configuration,
you specified.
ONETOUCH PROPERTIES OPTIONS
Select a File Format for the
scanned documents.
Select a Destination
Application to send the
scanned documents to.
Select a Scan Configuration
for scanning the item.
CONFIGURING ONETOUCH
29
The settings on the OneTouch Properties window are:
Select Destination—The list of destinations that OneTouch can send a
scanned image to.
Select the destination
you want OneTouch
to send the scanned
image to.
Note: If you select a word processing program, such as Microsoft
WordPad or Microsoft Word, that can be used for editing text, the
text in the scanned image is automatically converted to word
processing text.
Select Configuration—The list of available Scan Configurations for the
selected button. The configuration’s basic settings include: scanning mode,
resolution (dpi), page size, brightness (Br), and contrast (Cr). To see a
selected Scan Configuration’s settings, click its icon. Click the icon again to
close the detailed information.
Click the icon of a selected
configuration to view its
settings.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
These icons next to each Scan Configuration indicate the scanning
mode.
Color
Black and White
Grayscale
Configure
Before Scan
Use Configure Before Scan to set the scanning mode manually before
scanning. See “Configure Before Scan” on page 39.
Select Format—A set of file formats for the scanned image. The formats
are based on the type of destination you select. This example shows the
formats that apply to Microsoft Outlook and Transfer to Storage.
OTHER OPTIONS IN THE ONETOUCH PROPERTIES WINDOW
Options tab—Displays a window for selecting OneTouch Properties
options. See “Selecting OneTouch Properties Options” on page 55.
Properties button—Displays a window for selecting properties for each
type of Destination Application. See “Setting Destination Application
Properties” on page 47.
Refresh button—If you install new applications on your computer, and
they do not appear in the Select Destination list, click the Refresh button.
New/Copy/Edit/Delete buttons—Click New or Copy to add new scan
configurations to the list. Click Edit or Delete to change or remove them.
See the sections “Creating a New Scan Configuration” on page 31 and
“Editing or Deleting Scan Configurations” on page 38.
CONFIGURING ONETOUCH
31
CREATING A NEW SCAN CONFIGURATION
The Scan Configurations are where you select the scanning resolution,
brightness, mode (color, black&white, or grayscale), and a number of other
settings.
The Scan Configurations
list.
Click New to create a new
Scan Configuration.
To create a new configuration:
1.
Open the OneTouch Properties window.
2.
Scroll through the applications in the Select Destination list and click
the type of application for which you want to create a new Scan
Configuration.
3.
Click the New button.
If you want to start from the settings of another configuration, select
the configuration, then click the Copy button.
4.
Click on OK at any time to save the configuration and close the Scan
Configuration Properties window. Or, click Cancel to cancel creating
or modifying the configuration.
There are 3 settings tabs in each configuration for choosing the
scanning mode, page size and color intensity. Depending on the
selected Destination Application, additional settings tabs will activate
for you to make changes specific to the current destination. For
example, scanning to a printer will activate a Device Settings tab for
you to set your printer properties.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
THE SCAN SETTINGS TAB
Type a new name for
the configuration.
Click the lock icon to unlock the configuration.
Click the key icon to lock
the configuration. You
cannot save changes to a
configuration that is
locked.
Select the scan mode
and drag the slider to set
the resolution.
Drag the sliders to set
the Brightness and
Contrast.
On the Scan Configuration Properties dialog box, type a name for the new
configuration.
Mode—Select a scanning mode:
■
Black&White to scan in black and white. For example, letters and
memos are usually scanned in black and white.
■
Grayscale to scan items such as documents containing drawings or black
and white photographs.
■
Color to scan color photographs and other color items.
Resolution—Drag the slider to the right or left to adjust the dots per inch
(dpi) of the resolution. The maximum resolution is 600 dpi; the minimum
is 50 dpi. The higher the dpi setting, the sharper and clearer the scanned
image. However, higher dpi settings take longer to scan and produce larger
files for the scanned images.
Brightness—Drag the slider to the right or left to adjust the brightness
level. Brightness refers to the lightness or darkness of the image.
Contrast—Drag the slider to the right or left to adjust the contrast level.
Contrast is the range between the darkest and lightest portions of the
image. The greater the contrast, the more difference between the lighter
and darker shades in the image.
If you want to lock the configuration, click the key icon to change it from a
Key to a Lock.
CONFIGURING ONETOUCH
33
THE PAGE SETTINGS TAB
Click the Page Settings tab to select options applicable to how you want the
image to appear after scanning.
Click to toggle
between inches and
millimeters.
Size—Size is the page dimensions of the documents being scanned.
■
Standard—click the menu arrow and choose a page size from the
list.
■
Custom—enter the horizontal and vertical page dimensions in the
boxes. The maximum size is 8.5" x 14". The units of measurement
can be inches or millimeters.
Improvements and Settings—Only the options that apply to the selected
scanning mode on the Scan Settings tab are available.
■
AutoCrop to Original—Select this option to let the scanner
automatically determine the size of the item being scanned. Always
make sure the paper guides are against the edge of the paper in the input
tray. This helps to prevent the paper from being fed through at an angle
(skewed). Skewed pages may not crop properly.
■
Reduce Moiré Patterns—Moiré patterns are wavy, rippled lines that
sometimes appear on the scanned images of photographs or illustrations,
particularly newspaper and magazine illustrations. Selecting Reduce
Moiré Patterns will limit or eliminate moiré patterns in the scanned
image. This option is only available for the Grayscale or Color Mode at
lower resolution settings.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
■
Straighten Image—Select this option to let the scanner automatically
determine if a page is skewed, then straighten its image. The input tray
paper guides should be flush to the edges of the paper to prevent paper
feeding in at too great of an angle.
■
Invert Image—Only available for Black&White scanning, this option
reverses the black and whites of an image.
Original Image.
■
Inverted Image.
Color Filter—Color filter is the ability of your scanner to automatically
remove a color from a scanned item. Color filter applies to
Black&White or Grayscale scanning modes.
The original with a red
watermark over black text.
The scanned item with the
red filtered out.
CONFIGURING ONETOUCH
35
THE ADVANCED SETTINGS TAB
The options of the Advanced Settings tab are for the Color or Grayscale
scanning mode.
Drag the sliders to the left and right to change the color settings. As you do,
the image changes to show the effects of the new settings.
■
Color Saturation—the strength or purity of a color.
■
Hue—the color your eyes see as reflected from the image.
■
Gamma—the brightness of the midtone colors.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
THE DEVICE SETTINGS TAB
A Device Settings tab is on the Scan Configurations dialog box when your
selected Destination Application is a printer or fax application.
Fit to page, reduce image if necessary—If the scanned image is too big
to be printed or faxed on a single page, the image will automatically be
reduced to fit the page.
Actual size, crop image if necessary—If the scanned image is too big to
be printed or faxed on a single page, the image will automatically be
cropped around its edges to fit on the page.
Center image on page—The image will be printed in the center of the
page instead of at the top left corner.
Maintain aspect ratio—The aspect ratio is the length-to-width
relationship of the image’s dimensions. Select this option so the image’s
relative proportions remain constant.
AutoRotate image for best fit—If the image is a Landscape format and
the device is printing in the Portrait mode, or vice versa, rotate the image to
fit on the page.
Collate copies—If you are printing more than one page, collate the
copies. Enter the number of copies in the Copies box.
Advanced—Click to see additional settings for the device. This dialog
window is specific to the selected device, refer to that device’s user
documentation for instructions.
CONFIGURING ONETOUCH
37
THE STORAGE OPTIONS TAB (ARCHIVE)
A Storage Options tab is on the Scan Configurations dialog box when the
selected Destination Application is Transfer to Storage. See “Transferring
Scanned Documents to Storage” on page 61 for instructions on using the
Transfer to Storage destination.
1.
Click the Storage Options tab.
2.
Click the Storage Layout options you want.
All documents are in the root—The scanned documents are saved in
the root of the folder specified in the Storage Location.
Documents are put into folders by month, week, or type—Folders
are created based on your selection (month, week, or type) and the
scanned documents are saved in those folders.
By default, the location of the archived documents is in your Windows
user directory My Documents folder under My OneTouch Archive.
The files are saved to a folder based on your selection for the Storage
Layout. For example, if the file type is TIFF, and you select
Documents are put into folders by type, the default location of
scanned archive documents is at My Documents\My OneTouch
Archive\TIFF Documents.
3.
If you want to store your archive documents in some other location,
click the Browse button to specify the new location.
4.
Click OK or Apply.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
EDITING OR DELETING SCAN CONFIGURATIONS
Note: Your scanner comes with a number of configurations pre-set at the
factory. We recommend that you keep those configurations locked and
do not edit or delete them. That way, you will always have the factorysettings available. If you do edit or delete them, and want to get the
factory pre-sets back again, you will need to uninstall then re-install your
scanner driver.
To edit or delete a Scan Configuration:
1.
Open the OneTouch Properties window.
2.
Select the Scan Configuration you want to edit or delete.
Select the scan
configuration to edit
or delete. It must be
unlocked, as indicated
by not having a lock
displayed here.
3.
To delete the configuration, click the Delete button.
4.
To edit the configuration, click the Edit button.
You can make changes to a configuration, but for the changes to be
saved, the configuration must first be unlocked.
Click the lock icon to unlock the configuration. Clicking it toggles
between locking and unlocking the configuration. The key icon
indicates the configuration is unlocked.
5.
Edit the settings and click OK.
CONFIGURING ONETOUCH
39
CONFIGURE BEFORE SCAN
Choosing Configure Before Scan simply opens either the TWAIN or WIA
scanning interface when you press or click the button. You can then use the
interface to change the color mode, resolution, and other settings. When
you scan, the scanned image will still be sent as the File Format and to the
same Destination Application already selected in the OneTouch Properties
window for the button.
TO SET CONFIGURE BEFORE SCAN
1.
Open the OneTouch Properties window.
2.
Select the Scan Configuration Configure Before Scan.
Select Configure
Before Scan.
Right-click on
Configure Before Scan
to get the menu, and
choose the
interface to use for
scanning.
3.
Right-click on Configure Before Scan and choose an interface to use
for configuring before scanning.
TWAIN—The TWAIN Interface opens for you to make changes prior
to scanning. Please see “Scanning from TWAIN” on page 69 for
detailed instructions about scanning with the TWAIN Interface.
WIA—The Windows Image Acquisition (WIA) Interface opens for
you to make changes prior to scanning. Please see “Scanning from
WIA” on page 75 for detailed instructions about scanning with the
WIA Interface.
4.
Select the Destination Application and File Format.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
5.
Click OK on the OneTouch Properties window.
TO SCAN USING CONFIGURE BEFORE SCAN
1.
Load the documents face down with their tops into the scanner.
2.
Press the scanner button or click the Scan button on the OneTouch
Panel.
The TWAIN or WIA interface will open. This example shows the
TWAIN Interface.
3.
Choose the scan settings, such as Black & White, Grayscale, or Color,
Resolution, Brightness and Contrast.
4.
Click the Scan button on the TWAIN Interface.
5.
The scanner starts scanning. When finished, click the Done button
and the images will be sent to the destination specified in the
OneTouch Properties window.
CONFIGURING ONETOUCH
41
CANCELING A CONFIGURE BEFORE SCAN
1.
Click Cancel in the scanning progress window.
2.
The following window will open asking if you want to cancel the
entire job.
■
Yes—Scanning stops and all pages scanned in this batch, up to this
point, will be deleted. The TWAIN interface will close and you can
restart your scan from the beginning.
For instance, the scan Mode is Black & White but you want to scan
your documents in color. Choose Yes to delete any scanned pages,
then start over the correct scan Mode selected.
■
No—Scanning stops and the TWAIN interface remains open. You
can place a new set of pages into the ADF, adjust the TWAIN
settings for them, then click the Scan button in the TWAIN
interface to continue scanning. At the end of the scanning batch, all
pages from the first portion of the scan and second will be sent to
the Destination Application.
Choose this option if, for instance, you have been scanning in Black
& White but want to scan the remaining pages in color. You stop
the current scan, change the scan Mode to Color, then restart the
scanning without losing the pages already scanned.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
SELECTING FILE FORMAT OPTIONS
The option that you select determines the File Format of the scanned
document. Appropriate File Format options and file types are available for
the type of Destination Application selected for the button.
Image Formats
Text Formats; TEXT is
only one of several text
formats available.
The Text Formats are for text file types and are selectable by right-clicking
on the text format icon. The names of the formats indicate their file types.
CREATE SINGLE IMAGE FILES
TIFF, PDF, and the text File Formats support multiple page documents. If
you are scanning using one of these formats, and you want one file created
for each image scanned, select Create single image files. Note that this
option is automatically selected and grayed-out if you have selected a
format that only supports single pages, such as BMP or JPG.
CONFIGURING ONETOUCH
43
IMAGE FORMATS
Select an image File Format for photos, artwork or other documents that
you want to save as images. BMP and TIFF are standard image file formats
generally used if you want to do additional image processing. Both of those
file formats tend to be larger than the JPEG format file size.
JPEG files are reduced in size by lowering their image quality, and you can
select the degree of quality for your scanned images from the JPEG File
Format icon.
The PDF format is often used to create images of text pages. You may want
to select PDF as the File Format when scanning text pages that do not
require OCR processing or other processing. The PDF format is also used
to put multi-page documents on web sites as pdf-readable files. As with the
JPEG option, the PDF format can be reduced in size or quality.
To select a JPEG or PDF file size:
1.
Select JPG or PDF as the File Format.
2.
Right-click on the JPG or PDF icon.
3.
Choose the image quality option for your scanned images from the
option menu.
Minimize Size—Smallest file size, lowest image quality.
Normal—Medium file size, some loss of image quality.
Maximize Quality—Largest file size, very little loss of image quality.
4.
Click OK or Apply on the OneTouch Properties window.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
TEXT FORMATS
Selecting the text format option also selects OCR processing as an
automatic step for scanning. Therefore, when you scan a document with
the text format selected, the text portions of the document are
automatically converted to editable text. Text File Formats are only
available if an OCR application is installed on your computer. See
“Scanning with Optical Character Recognition (OCR)” on page 45.
To select a file type for the text format:
1.
Select a text editing Destination Application.
2.
Right-click on the text format icon.
Example menu for the TEXT file
options when the Destination
Application is Microsoft Word.
3.
Example menu for the TEXT file
options when the Destination
Application is a Storage location.
Choose the file type that you want for the text format.
CONFIGURING ONETOUCH
45
Simple Text—The .txt file format. Text with no formatting; used by
the standard Microsoft Notepad application.
Rich Text Format—The .rtf file format. Text that retains formatting
when converted. Available with Microsoft WordPad and Word.
Excel Spreadsheet—The .xls file format used by Microsoft Excel.
HTML Document—The .htm file format used to create web pages.
4.
To change the OCR settings, choose OCR Options.
5.
Click OK or Apply on the OneTouch Properties window.
SCANNING WITH OPTICAL CHARACTER RECOGNITION (OCR)
Optical Character Recognition (OCR) converts text and numbers on a
scanned page into editable text and numbers. You can then work with the
text and numbers to edit, spell check, change font or type size, sort,
calculate, and so forth.
Note: Visioneer recommends that all OCR processing use the original
factory settings for OCR scanning that came with your scanner. When
scanning with other settings, use at least 300 dpi for the resolution. If the
original documents are of poor quality and have small type font, 400 dpi
can be used as the maximum resolution.
The PaperPort software must be installed for the OCR options to be
available for the TXT, RTF, XLS and HTML formats.
To scan with OCR:
1.
Open the One Touch Properties window.
2.
Select a text editing program in the Select Destination list, then select a
text File Format in the Select Format panel.
For example, if you want to edit your document in Microsoft’s Word,
select that application then choose a File Format such as TEXT.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
3.
Click on OK to save the changes and close the OneTouch Properties
window.
4.
Place the documents face down with the tops pointing into the scanner.
5.
Press the scanner button or click the Scan button on the OneTouch
button panel.
Your scanned pages appear in the Destination Application with the
text ready for editing and other text processing.
Note: OCR scanning is also for spreadsheets so you can work in
Microsoft Excel (or other spreadsheet applications) with the figures and
text from the original spreadsheets. Set up a button with Microsoft Excel
as the Destination Application and XLS as the File Format. When you
scan a spreadsheet, it will open in Excel with its text and figures ready to
be edited.
To select OCR settings:
1.
Select the Destination Application.
2.
Right-click on a text format icon.
3.
Choose OCR options.
CONFIGURING ONETOUCH
4.
47
Select the option you want for the OCR conversion of your
documents.
Auto orient page—Select this option to check the page orientation and
automatically rotate an improperly oriented page image so the text is
recognizable by the OCR process.
Single column output—Select this option to produce a single column
of text in the Destination Application, even if the original image had
multiple columns of text.
5.
Click OK.
Note that the OCR options apply to all the Destination Applications for
which OCR applies. If you change them for one Destination Application,
those changes apply to the others as well.
SETTING DESTINATION APPLICATION PROPERTIES
In the OneTouch Properties window, select a Destination Application then
click the Properties button.
Click a Destination
Application.
Click the Properties
button.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
PaperPort Properties
These properties apply to designating the PaperPort folder to receive your
scanned items.
1.
Select the folder where you want the file to be located.
2.
Click OK. Then click OK or Apply on the OneTouch Properties
window.
When PaperPort opens after you finish scanning, the thumbnails of
your scanned documents are on the PaperPort Desktop in that folder.
CONFIGURING ONETOUCH
49
Text Documents Properties
These properties apply to text editing applications such as Microsoft Word.
The properties apply to the Optical character Recognition (OCR) settings
for these applications.
1.
Click in the General OCR settings boxes for the options you want.
The options will apply to all the applications in the group.
Always send a file, even when no text was found—The scanned file
is sent to the OCR reader even if the image does not appear to contain
text. This could occur if you scanned a photograph with a OneTouch
button set for text applications.
Show message if text recognition failed—A message will open on the
screen if the OCR reader does not detect text in the image.
2.
To add another application to the list, click the Add Application
button.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
The Add Text Based Link dialog box opens.
3.
Click Browse to find the application you want to add to the list.
When you select the application using the Browse button, steps 1 and
2 on the dialog box are automatically filled in, and the application icon
appears in step 3.
4.
Select the icon in Step 3 of the dialog box. That is the icon that will
appear in the OneTouch Destination List.
5.
In step 4 of the dialog box, select the file formats that the application
will accept.
Refer to the documentation that you received with the application to
see which text formats the application accepts.
The options you select in step 4 determine the File Format icons in the
OneTouch Properties window for that group of applications.
6.
Click the Add button.
7.
Click OK or Apply on the Link Properties window.
8.
Click Refresh on the OneTouch Properties window.
9.
Click OK or Apply on the OneTouch Properties window.
CONFIGURING ONETOUCH
51
Image Documents Properties
These properties apply to image processing applications such as Microsoft
Paint.
1.
Click in the Color document handling settings boxes for the options
you want.
These options will apply to all the applications in the group.
Convert Bitmaps using Screen Resolution—Use this option to
ensure that an image will fit on the computer’s screen. When a
computer screen is set to a lower resolution, bitmap images with a
higher resolution may be too big to fit on the screen. Converting the
bitmap image to match the screen resolution ensures that the image fits
on the screen.
Convert Bitmaps to JPEG—JPEG files can be compressed to
produce smaller file sizes and, therefore, shorter transmission times.
Use this option to provide that compression capability to image files.
2.
To add another application to the list, click the Add Application
button.
See the steps on page 49 to add an application to the list.
3.
Click OK.
4.
Click OK or Apply on the Link Properties window.
5.
Click Refresh on the OneTouch Properties window.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Storage Properties
These properties apply to the Destination Application named Transfer to
Storage. If a CD burner is attached to your computer, you also use this
dialog box to start the Burn to CD process. See the section “Scan and Burn
to a CD” on page 58.
1.
Click the Storage Layout options you want.
All documents are in the root—The scanned documents are saved in
the root of the folder specified in the Storage Location.
Documents are put into folders by month, week, or type—Folders
are created based on your selection (month, week, or type) and the
scanned documents are saved in those folders. New folders are created
for each month and week so you can keep track of when you scanned
the documents.
2.
Click the Browse button to specify the location to store the scanned
documents.
3.
Click OK on the Link Properties window.
eMail Properties
These properties apply to email applications so you can specify the folder
for documents that you will attach to an email message. Microsoft
Outlook® will accept direct attachment of documents to a blank email
CONFIGURING ONETOUCH
53
message as soon as scanning is finished, but other email applications do
not. If you’re using one of those applications, such as America Online®
(AOL), you need to know which folder contains the scanned documents so
you can manually attach them to your email messages.
1.
Click the Browse button for Folder for storing attachments and
choose a folder for your email attachments.
2.
If you are using AOL on your computer, and the folder name for AOL
is incorrect, click the Browse button and find the correct AOL folder.
For scanned images to be auto-attached to a blank email message, you
must have the specific folder location AOL uses to find the
attachments. Please contact AOL for more information about the
folder location in which AOL stores attachments.
3.
If you need to change your email client, or any other internet options,
click the Internet Options button.
The Windows Internet Options Control Panel opens. Click the
Programs tab and choose a new email client from the Email list. These
are the standard Windows Internet options. Please see your Windows
documentation for more information about Internet options. If you
are using AOL, please see the AOL user manual for making changes to
the Internet options applicable to AOL.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
4.
Select the options for color document handling.
Convert Bitmaps using Screen Resolution—Use this option to
ensure that an image will fit on the computer’s screen. When a
computer screen is set to a lower resolution, bitmap images with a
higher resolution may be too big to fit on the screen. Converting the
bitmap image to match the screen resolution ensures that the image fits
on the screen.
Convert Bitmaps to JPEG—JPEG files can be compressed to
produce smaller file sizes and, therefore, shorter transmission times.
Use this option to provide that compression capability to image files.
5.
Click OK.
6.
Click OK or Apply on the OneTouch Properties window.
CONFIGURING ONETOUCH
55
SELECTING ONETOUCH PROPERTIES OPTIONS
The OneTouch Properties Options determine the types of Destination
Applications showing in the destination list. There are also settings for
saving copies of files as they are scanned.
To select options:
1.
Open the OneTouch Properties window and click the Options tab.
Options tab
2.
Select the Options you want.
Show All Destinations—Selecting this option activates all the
Destination Application categories for the scan button, so that in the
OneTouch Properties window all available destinations are seen under
the Select Destination list.
Select Destinations—Select this option to individually choose the
types of applications to include in the list of Destination Applications.
Check the boxes for the type of application to include.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Destination Categories:
■
Document Management includes PaperPort and other applications
for processing and keeping track of your scanned documents.
■
Image Editors include Microsoft Paint and other drawing and
graphics applications.
■
Text Editors include Microsoft Word and WordPad, Microsoft Excel,
and other word processing and spreadsheet applications. Select this
option if you want OCR processing to convert your scanned
documents to text that you can edit. See “Scanning with Optical
Character Recognition (OCR)” on page 45 for more about OCR.
■
PDF applications are for documents scanned to PDF format.
■
Email includes Microsoft Outlook and other email applications. See
“eMail Properties” on page 52 for details about attaching scanned
documents to your email messages.
■
Storage and CD-R/W is for either storing scanned documents in a
folder, or sending them to a CD burner to create a CD containing the
scanned documents. See “Transferring Scanned Documents to
Storage” on page 61 and “Scan and Burn to a CD” on page 58 for
details.
■
Fax and Print is for sending your scanned documents directly to your
printer or fax software for faxing.
■
Sti event forwarding is for using another application’s interface for
scanning. The OneTouch Event Forwarding dialog box opens so you
can select which application to use to continue scanning. See
“Scanning with Event Forwarding” on page 59 for details.
3.
The OneTouch Global Options are:
■
Show Progress Window—Select this option to display the progress
window of the document(s) during scanning.
■
Use enhanced folder browser—Select this option if you want to save
your scans to a network location that is not a mapped drive on your
computer.
■
Create copies of scanned documents—Sometimes the image of a
scanned document is only saved as a temporary file until its
Destination Application is finished using it. In those cases you may
want an additional, permanent copy saved on your hard drive.
CONFIGURING ONETOUCH
57
For instance, when you scan directly to an eMail application, the file
is automatically attached a blank email message, but the file is not
permanently saved to your computer. This would also occur if you
scan to a printer or fax application. However, by selecting this Create
copies of scanned documents option, you can choose to save
permanent copies of the scanned items on your hard drive.
This option is not available if either the Document Management or
Storage and CD-R/W options are selected because, by default, file
copies for those types of Destination Applications are already
automatically saved in a folder on your computer.
■
Folder Copy Options—This section of the dialog box sets the
location for copies of your scanned documents and how you want to
group them.
Click the Browse button and find the folder for the copies. Select the
grouping option for the documents. The Group by button option
groups the documents under the name of the OneTouch button.
Group by type arranges the scanned documents by the type of file,
such as .rtf or .jpg. If you also want to group them by date you can
choose the week and month options.
4.
Click OK to save the options for the selected button.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
UNIQUE SCANNING FEATURES AND DESTINATIONS
The OneTouch software has unique scanning options available. You can
scan directly to your computer’s CD burner, HTML files and so on.
SCAN AND BURN TO A CD
If you have a CD burner attached to your computer, you can scan directly
from your scanner onto a CD. This feature is available only on computers
running Windows XP or Windows Vista
1.
Open the OneTouch Properties window.
2.
Select Burn to CD as the Destination Application.
3.
Choose a File Format and a Scan Configuration.
4.
Click OK.
5.
Now press or click the scan button to start scanning.
When scanning is finished, a bubble message on the screen tells you
that files are waiting to be burned to the CD.
6.
Open the OneTouch window and click the Properties button.
7.
Make sure a blank CD is in the CD burner.
UNIQUE SCANNING FEATURES AND DESTINATIONS
8.
59
Click the Burn to CD button.
The CD burner begins and your scanned documents are written to the
CD. If other files are also waiting in this location, they will get written
with the OneTouch files on the CD.
SCANNING WITH EVENT FORWARDING
If you want to specify an application to use for scanning at the start of the
process, you can use event forwarding.
1.
Open the OneTouch Properties window.
2.
Select Still Image Client as the Destination Application.
You cannot choose a File Format for this option as the Destination
Application is not selected until after starting the scanning batch.
3.
Click OK.
4.
Now press or click the scan button to start scanning.
A dialog box opens for you to select the application to use for
scanning. Select the application in the box and click OK.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
5.
Now the application you selected opens and you can continue
scanning using the application’s TWAIN interface.
CREATING AN HTML WEB PAGE FROM YOUR SCANNED DOCUMENTS
You can convert scanned pages to HTML format for posting directly to
your web site. Those pages are then viewable by visitors to your web site
without the need for any internet plug-ins or other special processing.
1.
Open the OneTouch Properties window.
2.
Select Microsoft Explorer as the Destination Application.
3.
Choose HTML as the File Format.
Choose HTML
UNIQUE SCANNING FEATURES AND DESTINATIONS
61
4.
Choose a Scan Configuration that has the settings for the image on the
HTML page.
5.
Click OK.
6.
Now press or click the scan button to start scanning.
7.
When scanning is finished, the document is first converted to editable
text using the OCR process, then is converted into an HTML format.
Microsoft Internet Explorer then opens showing your converted page.
8.
Choose Save As from the Internet Explorer File menu, give the page a
name, and save it in the location you use for your web page files.
9.
You can now use Microsoft Internet Explorer or other application to
post the document to your web page as you would any other HTML
page.
TRANSFERRING SCANNED DOCUMENTS TO STORAGE
With the Transfer to Storage scanning process, you can scan documents
and save them in a folder in one step. The process is ideal for archiving
documents without having to manually save or process them in any other
way.
1.
Open the OneTouch Properties window.
2.
Select Transfer to Storage as the Destination Application.
3.
Choose a File Format and Scan Configuration.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
4.
Click on OK to save the changes and close the window.
5.
Now press or click the scan button to start scanning.
6.
The documents are scanned and stored in the location specified on the
OneTouch 4.0 Link Properties window.
Your scanned documents
will be stored at the location
you specified on the OneTouch 4.0 Link Properties
window.
SCANNING TO MULTIPLE FOLDERS
When archiving documents with the Transfer to Storage option, you can
scan them to multiple folders. For example, one folder might be for
“Business Receipts,” a second folder might be for “Personal Receipts,” and
a third folder might be for “Annual Receipts.”
To scan to multiple folders, you create multiple Scan Configurations, each
with a different storage location for the scanned documents. Scan one set of
documents using the Scan Configuration with the appropriate storage
location for that set. Then switch to another Scan Configuration and scan
the next set of documents to store them in their folder.
UNIQUE SCANNING FEATURES AND DESTINATIONS
63
Setting up multiple folders for transfer to storage:
1.
Using Microsoft Windows, create the folders that you want to use for
storing scanned items.
2.
Open the OneTouch Properties window.
3.
Select Transfer to Storage as the Destination Application.
4.
Click the New button
Select Transfer
to Storage.
Click the New button.
5.
To help you remember which folder it is, give the new configuration a
name that indicates the folder name, such as “Business Receipts.”
6.
Click the Scan Settings, Page Settings, and Advanced Settings tabs,
and select the settings you want.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
7.
Click the Storage Options tab.
8.
Click the Browse button.
9.
Select the folder you created for storing the scanned documents.
If you haven’t created the folder yet, you can click the Make New
Folder button and type the name for the new folder.
UNIQUE SCANNING FEATURES AND DESTINATIONS
65
10. Click OK. The selected folder will now be set as the Storage Location,
such as “Business Receipts.”
11. Click OK. The new configuration is now listed as a Transfer to Storage
configuration.
12. Repeat the process to create additional new configurations, such as one
named “Personal Receipts.”
13. You will now have multiple configurations set up for the Transfer to
Storage destination, and each configuration scans documents to
separate folders.
The new configurations apply to the
Transfer to Storage
Destination
Application.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Scan to multiple storage folders:
1.
Place the first set of documents face down, with their tops pointed into
the scanner.
2.
Open the OneTouch Properties window.
3.
Select a configuration you created for storage and click OK.
4.
Now press or click the scan button to start scanning.
5.
When scanning is finished, insert the next set of documents in the
scanner.
6.
Open the OneTouch Properties window.
7.
Select a different configuration you created for storage and click OK.
8.
Now press or click the scan button to start scanning.
When scanning is finished, the documents are stored in the two separate
folders.
CHECKING THE HARDWARE AND LAMP SETTINGS
67
CHECKING THE HARDWARE AND LAMP SETTINGS
1.
Right-click on the OneTouch icon and choose Show Hardware from
the pop-up menu.
You can also click the Hardware icon at the top of the OneTouch
Button Panel, or right-click on the Strobe XP 450 icon when the
OneTouch button panel is in the Hardware View.
The Hardware icon
The Hardware Properties dialog box opens and shows information
about your Visioneer Strobe XP 450 scanner.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
2.
Click the Properties button.
Your scanner has a built-in power saving feature that is set to power
down after 15 minutes of idle time. You can change the time before the
scanner powers down, from 1 minute to a maximum of 3 hours.
3.
Click the arrows for the Lamp time-out setting and choose a time
setting.
To turn the lamp on and off manually without turning off power to
the scanner, click the Lamp On or Lamp Off buttons.
To return the scanner to its factory settings, click Reset Device.
4.
Click OK to save the changes and close the dialog box.
CHECKING THE HARDWARE AND LAMP SETTINGS
69
Scanning from TWAIN
You can scan from any TWAIN scanning application instead of scanning
from the OneTouch button on your scanner or the OneTouch button
panel. Please refer to the software user’s guide, for the application that you
are using, for steps to open the TWAIN interface. You can also access the
TWAIN interface when you’re scanning from the OneTouch software, as
described in this section.
A Note About Your Scanner and the TWAIN standard: TWAIN is a
widely recognized standard that software applications use to receive images
from scanners and digital cameras. The TWAIN interface is often the same
regardless of the software you use to open it. However, some applications
do have their own TWAIN interface. You can use the instructions in this
User’s Guide for scanning with your Visioneer Strobe XP 450 scanner. If
you access the TWAIN interface from an application and do not see the
interface described in this section, you will need to refer to that
application’s user guide.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
ACCESSING THE TWAIN INTERFACE FROM ONETOUCH
1. Open the OneTouch Properties window.
2. Select a Destination Application, such as ScanSoft PaperPort.
3. Select Configure Before Scan, then right-click on Configure Before
Scan and select TWAIN from the menu.
4. Click on OK.
5. Click on the Scan button.
6. The TWAIN interface will now open.
SCANNING WITH THE TWAIN INTERFACE
71
SCANNING WITH THE TWAIN INTERFACE
The TWAIN Interface is available from many applications, such as
Microsoft Word and Paint, as well as from the PaperPort.
1.
Select the options you want from the TWAIN interface, then load the
documents face down with their tops into the Automatic Document
Feeder.
2.
Click the Scan button (if the AutoScan feature is not turned on).
The scanner starts scanning and a progress box opens.
3.
Click Done when you are finished scanning to close the TWAIN
interface.
The image will now be in the scanning application you are using.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
THE TWAIN INTERFACE OPTIONS
Mode—Select a scanning mode:
Black&White to scan in black and white. Use this setting for letters,
memos, and other black and white material. This scan mode produces
the smallest file size.
Grayscale to scan items such as documents containing drawings or black
and white photographs. The scanning produces an image of up to 256
shades of gray. You can also scan a color document to turn its colors into
gray shades. The file size is about one third that of a color scan.
Color to scan magazine articles, photographs, and other color images in
full color. Color scans have the largest file size.
Resolution—The maximum resolution is 600 dpi; the minimum is 50 dpi.
The higher the dpi setting, the sharper and clearer the scanned image.
However, higher dpi settings take longer to scan and produce larger files for
the scanned images.
Brightness—Increasing or decreasing the Brightness makes the scanned
image lighter or darker.
Contrast—Contrast refers to the difference between the lighter and darker
portions of the image. Increasing the contrast emphasizes the difference
between the lighter and darker portions, decreasing the contrast deemphasizes that difference. Contrast is not available for Black & White
scanning.
AutoCrop to Original—Select this option to let the scanner automatically
determine the size of the item being scanned. Always make sure the paper
guides are against the edge of the paper in the input tray. This helps to
prevent the paper from being fed through at an angle (skewed). Skewed
pages may not crop properly.
SCANNING WITH THE TWAIN INTERFACE
73
Filter—The Filter is the ability of your scanner to automatically remove a
color from a scanned item. The Filter option applies to Black&White or
Grayscale Mode.
The original with a red
watermark over black text.
The scanned item with the
red filtered out.
Reduce Moiré Patterns—Moiré patterns are wavy, rippled lines that
sometimes appear on the scanned images of photographs or illustrations,
particularly newspaper and magazine illustrations. Selecting Reduce Moiré
Patterns will limit or eliminate moiré patterns in the scanned image. This
option is only available for the Grayscale or Color Mode at lower
resolutions.
Define page size—Click this option to activate the Define button. Click
the Define button to see the Define page size dialog. In this window you
can enter the page dimensions of the documents being scanned
■
Standard—click the menu arrow and choose a page size from the
list.
■
Custom—enter the horizontal and vertical page dimensions in the
boxes. The maximum size is 8.5" x 14". The units of measurement
can be inches or millimeters.
The Define page size option cannot be used with the AutoCrop to
original option.
Click OK when you are done making changes for this setting.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
AutoScan on document insertion—Your Visioneer Strobe XP 450
scanner includes AutoLaunch technology that senses when an item is
inserted into the paper feed and starts scanning immediately. The item is
scanned with the current settings on the TWAIN interface. If this option is
not selected, the scanner waits for you to click the Scan button.
DISPLAY THE DEVICE SETTINGS
1.
Click the Visioneer Strobe XP 450 icon in the top right corner of the
TWAIN interface.
2.
The device configuration window opens and shows the Device Settings
information about your scanner.
See the section “Checking the Hardware and Lamp Settings” on
page 67 for more information about the device settings.
SCANNING WITH THE TWAIN INTERFACE
75
Scanning from WIA
Microsoft Windows XP and Windows Vista include their own scanning
interface—known as Windows Image Acquisition (WIA)—for acquiring
images from scanners, digital cameras, and other digital devices.
This section shows how to use Microsoft Paint to scan using the WIA
interface. Please refer to your Windows documentation for full instructions
on using the WIA interface.
To scan using WIA from Microsoft Paint:
1.
On the Windows taskbar, click Start, point to All Programs, point to
Accessories, and then click Paint.
2.
From the File menu choose From Scanner or Camera.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
3.
The WIA scanning window opens. Use this window to select scanning
options and start the scanner.
4.
Click the button most appropriate for the item you’re scanning.
5.
Select a paper size from the Page Size list.
6.
Adjust the image settings as desired:
■
Change the button selection for the type of image.
■
Change the size of the scanned image.
7.
Click on the Scan button in the WIA interface.
8.
The scanned image will appear in Microsoft Paint (or other WIA
application you’re using).
SCANNING WITH THE TWAIN INTERFACE
77
Scanning from ISIS
You can use the ISIS interface from QuickScan™ or any other application that
will access the ISIS driver. The QuickScan Demo software was provided with
your scanner.
Note that the ISIS interface for each application varies depending on the
application. Please refer to that software application’s User Guide for
instructions on scanning the ISIS interface. The QuickScan User’s Guide is
available on the installation disc that you received with the scanner.
ACCESSING THE ISIS INTERFACE FROM QUICKSCAN
Open the QuickScan software to access the ISIS driver scanning options.
Please note that you may see the following warning message:
1.
Please disregard the message and click Continue.
The ISIS drivers were installed correctly during the installation of your
scanner.
2.
The Scanner Selection dialog box will then appear.
Select Visioneer Strobe XP 450 from the list of scanners and click OK.
3.
QuickScan is now ready to scan using your scanner.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Maintenance
This section contains information on maintenance, troubleshooting,
uninstalling, scanner specifications, and spare parts.
CLEARING PAPER JAMS
To clear a paper jam:
1.
Press the ADF cover release on the top left of the scanner body to open
the Automatic Document Feeder cover.
2.
Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the paper
before scanning and adjust the guides to the paper size, and insert the paper
evenly into the ADF.
CLEAN THE AUTOMATIC DOCUMENT FEEDER
You may need to clean the ADF feed mechanism if your documents do not
feed easily into the ADF, or several feed in at the same time.
To clean the ADF:
1.
Wet a soft cloth with some isopropyl rubbing alcohol (95%).
2.
Press the ADF cover release on the top left of the scanner body to open
the Automatic Document Feeder cover.
3.
Wipe the feed roller from side to side. Rotate the roller to clean its
entire surface.
REPLACE THE ADF PAD ASSEMBLY
79
Note: Please be careful when cleaning the roller. The roller is designed to
rotate in one direction only. As you’re cleaning the roller, make sure it
rotates easily, and continue rotating it in that direction while wiping it
clean. Do NOT force the roller to rotate in the opposite direction.
Forcing the roller to rotate will damage it, and may cause the scanner to
feed pages incorrectly.
4.
Wipe the ADF pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5.
Close the cover when you’re finished.
REPLACE THE ADF PAD ASSEMBLY
The ADF pad will wear out and is designed to be a user-replaceable part.
Problems with documents feeding into the ADF is an indication that the
pad is wearing thin.
You received a replacement pad in the original scanner box, and you can
also order a new one. See the “Visioneer Strobe XP 450 Scanner Parts List”
on page 86 for ordering information.
1.
Press the ADF cover release on the top left of the scanner body to open
the Automatic Document Feeder cover.
2.
The ADF pad is located in the top of the scanner.
3.
Squeeze the plastic clamps that hold the pad assembly in place and lift
the pad up and out.
4.
Reverse the procedure to replace the new pad into its slots.
5.
Close the cover when you’re finished.
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
TROUBLESHOOTING
In addition to the troubleshooting information contained in this section,
please see the Readme file on your Installation Disc. The Readme file
contains additional information that may help you diagnose problems with
the scanner.
If you try the troubleshooting procedures described in this section and in
the Readme file, and the scanner still has problems, visit our web site at
www.visioneer.com for additional technical information.
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible causes:
■
Are the cables loose or not plugged in securely? Inspect the cable
connections. Make sure the cables are plugged in securely.
■
Is the scanner’s status light on? Turn on the scanner’s power. If the
status light doesn’t come on, plug the power supply into another
electrical outlet.
■
Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
■
Did you plug the scanner into a USB hub? If you’re using a USB hub
to connect the scanner, the hub must have its own power supply. Try
plugging the scanner directly into the back of the computer.
■
Did you select another TWAIN source for acquiring images? If you
use multiple TWAIN devices with your computer, such as a digital
camera or another scanner, the application may have the other device
selected.
Problem: During installation I got the error message: PaperPort
Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
TROUBLESHOOTING
81
Problem: The installation will not complete successfully. If installation
finishes, the scanner’s OneTouch 4.0 options do not seem to work
properly. What do I do?
A likely cause is that some driver programs are already installed on your
computer for another scanner. Or you previously had another Visioneer
scanner and that driver program is still on your computer. They are
interfering with the installation of the OneTouch options, and you need to
remove those other drivers and re-install your Visioneer Strobe XP 450
scanner. Please see the documentation that you received with the other
scanner for the steps to remove its driver programs. You can also use the
basic steps in the section “Uninstall Your Scanner” on page 84, but instead
of uninstalling OneTouch 4.0, uninstall the other scanner’s driver
programs. After uninstalling the other scanner’s driver programs, uninstall
OneTouch 4.0 using the steps on page 84 then reinstall it.
Problem: With AutoCrop to Original selected, sometimes I get blank
pages, or pages with lines. What’s wrong?
The pages were probably scanned in crooked, or skewed. To use AutoCrop
to Original, the pages must be scanned in straight. Adjust the paper guides
on the scanner so pages feed in straight.
Problem: The paper jams the ADF. How can I keep the paper from
jamming so often?
To reduce the number of paper jams, smooth and straighten the paper
before scanning, and adjust the guides to the paper size. Paper fed into the
ADF at an angle can cause the feed mechanism to jam. If paper jams are
occurring more frequently, try cleaning the roller with a soft cloth
dampened with Isopropyl rubbing alcohol. See “Clean the Automatic
Document Feeder” on page 78 for cleaning instructions.
Problem: The ADF won’t feed pages properly. How can I fix it?
A dirty or worn ADF pad assembly or dirt on the roller can cause
documents to feed in skewed at an angle, or multiple pages to feed at the
same time. Try cleaning the roller first. See “Clean the Automatic
Document Feeder” on page 78. If that doesn’t solve the problem, the pad
assembly may need to be replaced. It is user-replaceable and one additional
ADF pad was in the box with your scanner. See “Replace the ADF Pad
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VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
Assembly” on page 79 for the steps to replace the pad. See “Visioneer
Strobe XP 450 Scanner Parts List” on page 86 for the ordering additional
ADF pads.
Problem: If the USB cable is disconnected during a scan, the scanner
does not reconnect when the USB cable is plugged back in.
Turn off the scanner power then turn it back on again.
If the scanner does not reconnect:
1. Turn off the scanner power.
2. Restart your computer.
3. After the restart is complete, turn the scanner power back on.
STATUS LIGHT TROUBLESHOOTING CODES
A green status light indicates the normal state of the scanner.
Normal Operation
■
Blinking green: indicates the scanner is waking up from power saving
and preparing to scan.
■
Steady green: indicates the scanner is receiving power and ready to scan.
Error Codes
If your scanner experiences hardware problems, the status light will blink
red. It will flash in a numerical sequence, pause, then repeat the same
number of flashes. The number of times the light blinks indicates the error
code number.
The red light flashes the number
of times as the error code.
TROUBLESHOOTING
83
The table below describes the error codes. In all cases you should check the
cable connections. If you are using a USB hub, try plugging the USB cable
directly to the back of the computer. If you are using a power strip, try
plugging the power supply directly to a wall outlet.
Error
Code
Problem Description
Steady red The scanner is not
light
communicating with
the computer.
Solution
Make sure the USB cable is plugged in. If the USB cable is
plugged into a hub, try plugging it directly into the back of
the computer. Try a different USB port on the computer or
a different USB cable. The USB cable should not be longer
than 6 feet.
4
The scanner lamp is
either turned off or the
lamp has not warmed
up enough to initiate
scanning.
In the OneTouch hardware properties, turn the scanner
lamp on. See page 68 for instructions. If the lamp is already
on, turn the lamp off then on again. If the problem persists
and your scanner’s power is plugged into a surge protector
or UPS battery backup, try plugging the scanner power
directly into a wall outlet.
5
The scanner is open.
Make sure the scanner is fully closed after performing
maintenance on the scanner or removing a jammed page.
6
The lamp in the
scanner body of the
scanner has
malfunctioned.
Make sure that the lamp has not been turned off manually.
See the steps on page 68 to turn the lamp on and off. Turn
the scanner power off then on again after checking the
settings.
9
Paper jam
Open the ADF and remove the jammed page. See “Clearing
Paper Jams” on page 78 for details.
15
Input tray empty
The paper sensor is being triggered but the rollers are not
able to grab the page. Take the paper out of the input tray,
then put the pages back in. Make sure the paper is far
enough in for the rollers to grab the paper.
All Codes An internal part in the
and codes scanner may have
not
malfunctioned.
specified in
this table
If the problems persist, try turning off the scanner,
restarting the computer, then turn the scanner power on
after you have logged back into Windows.
If you are still unable to use your scanner, contact Visioneer
Technical Support. Please refer to the technical support card
you received with your scanner for contact information.
84
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
UNINSTALL YOUR SCANNER
To uninstall the Visioneer Strobe XP 450 scanner, remove the OneTouch
4.0 software, PaperPort, and any other software provided with your
scanner. Follow the steps in the section “Step 2: Install the Software” on
page 8 to reinstall the scanner driver and software.
UNINSTALLING THE SCANNER AND ONETOUCH SOFTWARE
1.
2.
3.
4.
5.
6.
7.
8.
On the Windows taskbar, click Start, point to Settings, then click
Control Panel.
Windows 2000 and Windows XP: Double-click the Add or Remove
Programs icon.
Windows Vista: Double-click the Programs and Features icon.
From the list of programs, select OneTouch 4.0. Click the Change/
Remove button.
Click Yes when asked to confirm that you want to remove these
software programs.
Follow the same steps to select and remove the Kofax VirtualReScan
module from the installed programs list.
The OneTouch 4.0 software and module are now removed from your
computer.
Unplug the USB cable from the scanner and turn off the scanner
power.
Close all open windows and restart your computer.
UNINSTALLING THE PAPERPORT SOFTWARE
1.
On the Windows taskbar, click Start, point to Settings, then click
Control Panel.
2. Windows 2000 and Windows XP: Double-click the Add or Remove
Programs icon.
Windows Vista: Double-click the Programs and Features icon.
3. Select PaperPort and click Remove or Uninstall.
4. A message window opens, asking if you are sure you want to remove
PaperPort from your computer. Click Yes.
5. Close all open windows and restart your computer.
VISIONEER STROBE XP 450 SCANNER SPECIFICATIONS
85
VISIONEER STROBE XP 450 SCANNER SPECIFICATIONS
Optical resolution
Bit depth
Scan method
ADF specifications
Scanning Speed
Capacity
Paper Thickness
Maximum page size
Minimum page size
Light source
Interface
Drivers
Bundled Software
Supported Microsoft
Operating Systems
Scanner dimensions
Width
Depth
Height
Weight
Operating temperature
Relative humidity
Power adaptor
Scanner Rating
Power consumption
Power cord
USB cable
Safety and agency
certifications
600 dpi
24-bit color, 8-bit grayscale, 1-bit bitonal (black & white)
Automatic document feeder (ADF)
Up to 20 pages per minute @ 200 dpi black & white
50 sheets
16 - 28 lbs. (0.002" - 0.006")
8.5" x 14"
3.5" x 2"
Cold cathode fluorescent lamp
USB 2.0 High Speed
TWAIN, ISIS, WIA
Nuance PaperPort®
Captiva QuickScan™
- Windows 2000 Service Pack 4
- 32-bit Windows XP Service Pack 2
- 32-bit or 64-bit Windows Vista
13 inches
6.5 inches
6.38 inches
8.13 pounds
50°–104° F (5°–35° C without condensation)
40%–70% (@35° C without condensation)
DC Jack, 24Vdc/2.0A (48W), 100-240Vac, Energy Star
and RoHS compliant
24Vdc, 1.5A
≤ 40 Watts (during operation); ≤ 25 Watts (on standby);
≤ 6 Watts (power save after 15 minutes without scanning,
can be adjusted by software); ≤ 1 Watt (power off )
AC, US, 3P, 10A/125V, 180 cm, 3C, 18AWG, RoHS
compliant
185 cm, 28AWG, with core, RoHS compliant
UL, C-UL, FCC Class B, WEEE, RoHS, CE, TUV/GS
86
VISIONEER STROBE XP 450 SCANNER USER’S GUIDE
VISIONEER STROBE XP 450 SCANNER PARTS LIST
Please use the following part names and numbers when ordering
replacements for your scanner.
Part Name
Part Number
Input Tray
57-0101-000
Output Tray
57-0102-000
ADF Pad
57-0103-000
USB Cable
35-0107-000
AC Power Cord
35-0103-000
Power Supply
37-0076-000
INDEX
INDEX
E
A
eMail 56
Properties 52
error codes 82
Excel Spreadsheet 45
ADF
cleaning 78
ADF pad assembly
replace 79
Adobe® Reader® 18
Install 19
Advanced Settings Tab 35
aspect ratio 36
AutoCrop to Original 33, 72
AutoRotate image 36
B
bit depth 85
Black&White 32, 72
BMP 43
Brightness 32, 72
Burn to CD 52, 58
button
configuring 27
button options 55
C
CD-ROM drive 3
Color 32, 72
color configuration 72
color filter 34, 73
components 2
computer specifications 3
Configure Before Scan 39
cancel 41
Contrast 32, 72
D
Destination Application 27
OCR 46
Device Settings Tab 36
Disc 1 8
Document Management 56
documentation 4
F
Fax and Print 56
File Format 27
HTML 60, 61
file format 45
file storage location 62
Format 30
G
gamma 35
grayed out options 27
Grayscale 32, 72
H
help 4
HTML Document (htm) 45
HTML page 61
HTML Web Page 60
hue 35
I
Image Documents Properties 51
Image Editors 56
image file format 43
improvements and settings 33
installation 5
invert image 34
ISIS 77
J
JPG 43
JPG file size 43
L
Lamp timeout setting 68
Link Properties 47
87
INDEX
88
M
Microsoft Internet Explorer 61
Microsoft Outlook 52
Moiré Patterns 33, 73
monitor 3
O
OCR 44
optical character recognition 45
on/off switch 15
One Touch icon 25, 26
OneTouch icon 27
OneTouch Properties window 27, 47
options 31, 55
P
Page Settings Tab 33
page size 73
paper jam 78
PaperPort Properties 48
PDF 43, 56
PDF file size 43
power saving 68
Properties button 30
Q
QuickScan™ 18, 77
R
Resolution 32, 72
Rich Text Format (rtf) 45
S
saturation 35
Scan Configuration 27, 32
Scan Settings Tab 32
scan with event forwarding 59
scanner
components 2
connecting 14
troubleshooting 80
scanner button
configuring 27
screen button
configuring 27
Select Configuration 29
Select Destination 29, 55
Select Format 30
setup 5
SharePoint 20
Show All Destinations 55
Show Hardware 67
Simple Text 45
skewed page 33, 72
spreadsheet 46
status light 15, 80
troubleshooting codes 82
Sti event forwarding 56
Storage and CD-R/W 56
Storage Options Tab 37, 62
Storage Properties 52
Straighten Image 34
system requirements 3
T
Text Documents Properties 49
Text Editors 56
Text Formats 44
TIFF 43
Transfer to Storage 61
troubleshooting 80
TWAIN 39, 60
TWAIN standard 69
U
uninstall 84
USB port 15
V
VRS 20
W
WIA 39, 75
Windows Image Acquisition 75
X
xls file format 45
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Copyright © 2008 Visioneer, Inc.
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