Electrolux COMMERCIAL CHEST FREEZER ICE CREAM Troubleshooting guide

COMMERCIAL CHEST FREEZER
TABLE OF CONTENTS
Product Registration…………………............……………….….......2
Important Safety Instructions………..........……………….….......2
First Steps..................................................................................3
Appliance Start-up……………………………............……..............5
Features……………………………………………………....................6
Care and Cleaning……………………………………...........6
Energy-Saving Tips....….....……………………....................8
Power Failure.....................................................................8
Before You Call.......…………………………………................9
Wiring Diagram……………………………………………..................11
Warranty...........................................................................12
READ AND SAVE THESE INSTRUCTIONS
A01063901 (August 2014)
Important Safety Instructions
Product Registration
Read all instructions before using
this appliance.
WARNING
For Your Safety
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this unit or any other appliance. Read product
labels for flammability and other warnings.
Read and Save These Instructions
WARNING
These instructions include information
which is intended to assure the operator of
correct installation, operation and service.
Before attempting installation, adjustment or
maintenance, be certain of the following:
Child Safety
• Destroy carton, plastic bags, and any
exterior wrapping material immediately
after the appliance is unpacked. Children
should never use these items for play.
Cartons covered with rugs, bedspreads,
plastic sheets or stretch wrap may
become airtight chambers and can
quickly cause suffocation.
• That you have read and fully understand
the instructions.
• That you have all the tools required and are
trained to use them.
• Remove all staples from the carton.
Staples can cause severe cuts, and destroy
finishes if they come in contact with other
appliances or furniture.
• That you have met all installation and
usage restrictions and are familiar with the
functions and operations of the unit.
• That you follow all instructions exactly
as given.
• An empty, discarded ice box, refrigerator,
or freezer is a very dangerous attraction
to children.
All the fittings, measurements, recommendations
and procedures are significant. Substitutions
and approximations must be avoided. Improper
handling, maintenance, installation and
adjustment, or service attempted by anyone
other than a qualified technician, may void the
future warranty claims and cause damage to the
unit and/or result in injury to the operator and/
or bystanders.
• Remove and discard any spacers used to
secure the shelves during shipping. Small
objects are a choke hazard to children.
Proper Disposal of Appliance
WARNING
Record your Model and
Serial Numbers
Risk of Child Entrapment
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators or freezers are still dangerous
– even if they will sit for “just a few days”. If
you are getting rid of your old refrigerator or
freezer, please follow the instructions below to
help prevent accidents:
Record the model number and serial number of
this appliance in the space provided below (the
serial plate is located inside the
cabinet compartment).
Model Number:
• Remove the lid.
Serial Number:
• Have the refrigerant
removed by a
qualified technician.
Purchase Date:
Register Your Product
The self-addressed PRODUCT REGISTRATION
CARD (shown above) should be filled in completely,
signed and returned to the address provided.
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Important Safety Instructions
Electrical Information
Other Precautions
WARNING
WARNING
• NEVER unplug the appliance by
pulling on the power cord. Always grip
the plug firmly and pull straight out from
the receptacle.
These guidelines must be followed to ensure
that safety mechanisms in the design of this
appliance will operate properly.
• To avoid electrical shock, unplug the
appliance before cleaning.
WARNING
Avoid fire hazard or electric shock. Do not use
an extension cord or an adapter plug. Do not
remove any prong from the power cord.
 NOTE
Turning the control to “OFF” turns off the
compressor but does not disconnect power to
other electrical components.
Grounding type
wall receptacle
Do not, under
any circumstances,
cut, remove,
or bypass the
grounding prong.
Power supply
cord with 3-prong
grounding plug
First Steps
Inspection for Damage
• Refer to the serial plate for correct electrical
rating. The power cord of the appliance
is equipped with a three-prong grounding
plug for protection against shock hazards.
It must be plugged directly into its own
properly grounded three-prong receptacle,
protected with a 15-amp time delay fuse
or circuit breaker. The receptacle must
be installed in accordance with the local
codes and ordinances. Consult a qualified
electrician. Receptacles with Ground
Fault Circuit Interrupters (GFCI) are
NOT RECOMMENDED. DO NOT USE AN
EXTENSION CORD OR AN ADAPTER PLUG.
Inspect the underside of the cabinet and
packaging for damage, similar to what can
be caused with a forklift. If hidden damage
is found after uncrating, immediately call the
delivery carrier and request an inspection. Retain
all packaging and crating materials until the
inspection is complete.
Parts and Accessories
• Using a utility knife with a sharp, short
blade, cut along the perimeter of the carton
as indicated.
• If the voltage varies by 10 percent or more,
appliance performance may be affected.
Operating the appliance with insufficient
power can damage the compressor. Such
damage is not covered under the warranty.
If you suspect your voltage is high or low,
consult your power company for testing.
• Lift the carton off the product.
• Remove the package containing the casters
from the unit.
• To prevent the appliance from being turned
off accidentally, do not plug the unit into an
outlet controlled by a wall switch or pull cord.
• DO NOT pinch, knot, or bend the power cord
in any manner.
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First Steps
The following tools are required to assemble and install the casters to the unit:
A
Wrench (1)
B
Screws (16)
C
Casters (4)
Caster Set-up
1.With an assistant, tilt the unit until it is resting on its back. Take care to protect the back from
being scratched during this process.
2.Using the wrench provided and the sixteen (16) screws, install all four (4) casters in the tapped
holes in the bottom of the unit. Tighten the screws securely.
3.With an assistant, tilt the unit back up onto its casters.
4.To prevent unintended movement, block casters once the unit is in place.
Appliance Placement
Leave a three (3) inch space on all sides and the back of the cabinet for ease of installation, proper air
circulation and electrical connections. Choose a place that is near a grounded electrical outlet. For the
most efficient operation, the appliance should be located where surrounding temperatures will not drop
below 40ºF (5ºC) or exceed 110ºF (43ºC). Additional compressor heaters are not recommended.
Insulation
The insulated space of this cabinet is sealed to maintain peak efficiency. DO NOT drill holes in the
cabinet. Holes drilled in the cabinet may destroy that seal and damage electrical wiring located in the
insulated space. It may also pierce and damage the sealed refrigeration system in the insulated space.
DAMAGED ELECTRICAL WIRING OR WET INSULATION CAUSED BY DRILLING WILL VOID
THE WARRANTY.
Glass Lid Models
• There are two (2) glass lids, a smaller one that fits in the lower track of the ice cream freezer
and a larger one that fits in the upper track. The lower track has two (2) round retaining studs
and the upper has four (4) round retaining studs.
• Install the lower glass first. Again, the lower glass is the smaller of the two. It has a flexible vinyl
seal and a lock plate. The flexible seal should be facing up and positioned on the end away from
the two round retaining studs. Place the panel in the center and slide along the lower track until it
is secure under the two retaining studs.
• Place the upper glass panel over the lower glass panel already in place. Slide it over the lower
lid past the flexible seal. You will notice a slight resistance with the lower lid gasket. Slide the
upper panel under the four studs on the upper track of the frame.
• When properly installed, there is a seal formed by the flexible vinyl seal between the two glass lids.
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First Steps
Appliance Start-up
Once the appliance has been located in its permanent location and the proper power and grounding
has been provided, the following items must be checked or completed:
Cool Down Period
For safe food storage, allow 24 hours for the appliance to cool down completely before loading with
food. The appliance will run continuously for the first several hours. Do not place any food in the
appliance until after the first 24 hours of operation.
Thermostat Setting
The appliance is shipped from the factory with the thermostat set at about the mid-point of the
operating range. Adjustments colder or warmer can be made after the appliance has been running for
at least 8 hours. Allow at least 8 hours for temperature stabilization before re-adjusting the thermostat.
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Features
Interior Lighting (some chest models)
freezer and provides the fastest freezer cool
down period.
The light comes on automatically when the lid
is opened. To replace the light bulb, turn the
temperature control to “OFF” and UNPLUG THE
ELECTRICAL CORD. Replace the old bulb with a
bulb of the same type and wattage.
In most conditions the MaxFreeze setting
will maintain lower freezer compartment
temperatures than would the Normal setting.
The Normal setting can be used to save energy
when rapid cool down times aren’t needed
or when constantly maintaining the lowest
temperature is not required.
Four (4) Swivel Casters
The freezer comes with four (4) swivel casters.
The casters allow the appliance to be moved
with ease. Refer to the First Steps section for
caster installation instructions.
To return the freezer back to normal operating
mode, push the switch to the normal position.
Commercial Grade Basket
Care and Cleaning
The NSF certified basket helps organize odd-shaped
items. To reach other packages in the freezer, slide
the basket aside or lift out.
Between Defrosting
To avoid frequent defrosting, occasionally use
a plastic scraper to remove frost. Scrape with
pulling motion. NEVER use a metal instrument
to remove frost.
Security Lock
This security lock fastens the lid snugly, ensuring
that stored food is secure. To lock or unlock the
freezer, slide the key into the lock and turn. The
key pops out of the lock after it has been turned.
Defrosting
It is important to defrost and clean the freezer
when ¼ to ½ inch of frost has accumulated.
Frost may tend to accumulate faster on the
upper part of the freezer due to warm, moist
air entering the freezer when the lid is opened.
Remove food and leave the lid open when
defrosting the freezer.
Adjustable Temperature Control
The adjustable thermostat control is located on
the left outside wall of the unit.
Interior Thermometer
The appliance comes with an NSF certified
thermometer to show internal temperatures. The
thermometer is attached to the plastic interior lid
panel on commercial chest freezers and on the
wire basket on ice cream freezers.
To use the defrost drain, place a shallow pan
beneath the drain outlet (Figure 1). Pull out the
drain plug inside the freezer, and pull off the
outside defrost drain plug (Figure 2). Defrost
water will drain out. Check pan occasionally so
water does not overflow. Replace the drain plugs
when defrosting is completed.
MaxFreeze Switch
(some chest models)
When the Max Freeze setting is activated, the
LED on the rocker switch will light up. This
setting puts the compressor in a fulltime run
mode and overrides the thermostatic control.
This in turn results in constant cooling of the
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Care and Cleaning
Periods of Non-use and
Moving Tips
Leave the appliance operating during periods of
non-use of less than three (3) weeks.
Pan
Long Periods of Non-use
If the appliance will not be used for several
months:
Defrost
Drain Plug
• Remove all food and unplug the power
cord.
Figure 1
• Clean and dry the interior thoroughly.
• Leave the appliance door open slightly,
blocking it open if necessary, to prevent
odor and mold growth.
Drain
Plug
Moving
When moving the appliance , follow these
guidelines to
prevent damage:
• Disconnect the power cord plug from the
wall outlet.
• Remove foods, then defrost, and clean the
appliance .
Figure 2
• Secure all loose items such as base panel,
baskets, and shelves by taping them
securely in place to prevent damage.
If the frost is soft, remove it by using a plastic
scraper. If the frost is glazed and hard, fill
deep pans with hot water and place them on
the freezer bottom. Close the freezer lid. Frost
should soften in about 15 minutes. Repeat this
procedure if necessary.
• In the moving vehicle, secure appliance in
an upright position to prevent movement.
Also, protect outside of appliance with a
blanket or similar item.
Cleaning
After defrosting, wash inside and outside
surfaces of the freezer with a solution of two
(2) tablespoons of baking soda in one (1) quart
(1.136 liters) warm water. Rinse and dry. Wring
excess water out of the sponge or cloth when
cleaning in the area of the controls, or any
electrical parts.
Wash the removable parts with the baking soda
solution mentioned above, or mild detergent and
warm water. Rinse and dry. NEVER use metallic
scouring pads, brushes, abrasive cleaners, or
alkaline solutions on any surface. DO NOT wash
removable parts in a dishwasher. Replace parts
and food.
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Energy-Saving Tips
Power Failure
This appliance is designed for efficiency with
heavy foam insulation. However, there are things
that the user can do to maintain the appliance in
operating condition.
WARNING
Do not open freezer door unnecessarily if
freezer is off for several hours.
• Do not operate the appliance any colder
than necessary to maintain safe, product
storage temperatures.
If a power failure occurs, pack seven or eight
pounds of dry ice into the freezer every 24
hours. Look in the Yellow Pages under “Dry Ice”,
“Dairies”, or “Ice Cream Manufacturers” for local
dry ice suppliers. Always wear gloves and use
caution when handling dry ice.
• Make sure the appliance is located to
prevent direct exposure to sunlight, air
ducts, etc.
• Keep the lid closed except for normal
use. Inspect the door often to see that it
self-closes and the gaskets are in good
condition.
• Do not overstock the product in the cabinet
because it will block the normal air flow.
See illustration below:
5"
• Have at least annual inspections by a
qualified service company to see that the
refrigerant charge is correct.
• This appliance operates more efficiently in
a cooler ambient temperature than in a hot
ambient temperature. Try to maintain an
ambient temperature below 80ºF (27ºC)
and 65% RH (Relative Humidity) for
maximum efficiency.
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Before You Call
TROUBLESHOOTING
GUIDE
PROBLEM
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the
result of defective workmanship or materials in this appliance.
CAUSE
CORRECTION
APPLIANCE OPERATION
Appliance does not run.
Appliance runs too much
or too long.
• Appliance is plugged into
a circuit that has a ground
fault interrupt.
• Temperature control is in
the “OFF” position.
• Appliance may not be
plugged in, or plug may
be loose.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Use another circuit. If you are
unsure about the outlet, have it
checked by a certified technician.
• See Thermostat Setting.
• Room or outside weather
is hot.
• Appliance has recently
been disconnected for a
period of time.
• Large amount of warm
or hot food have been
stored recently.
• Door is opened too
frequently or kept open
too long.
• Appliance door may be
slightly ajar.
• Temperature control is set
too low.
• It’s normal for the appliance to work
harder under these conditions.
• It takes 24 hours for the appliance
to cool down completely.
• Appliance gaskets are
dirty, worn, cracked or
poorly fitted.
• MaxFreeze switch is “ON”.
Interior appliance
temperature is too cold.
• Temperature control is set
too low.
• MaxFreeze switch is “ON”.
Interior appliance
temperature is too warm.
• Temperature control is set
too warm.
• Lid is open too frequently
or kept open too long.
• Large amount of warm or
hot food have been stored
recently.
• Appliance has recently
been disconnected for a
period of time.
Appliance external surface
temperature is warm.
• The external appliance
walls can be as much
as 30°F warmer than
room temperature.
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• Ensure plug is tightly pushed
into outlet.
• Check/replace fuse with a 15-amp
time delay fuse. Rest circuit breaker.
• Check house lights. Call local
electric company.
• Warm food will cause appliance
to run more until the desired
temperature is reached.
• Warm air entering the appliance
causes it to run more. Open the
door less often.
• See “Door Problems”.
• Turn control knob to a warmer
setting. Allow several hours for the
temperature to stabilize.
• Clean or change gasket. Leaks in
the lid seal will cause appliance
to run longer in order to maintain
desired temperature.
• Deactivate Maxfreeze switch.
• Turn control knob to a warmer
setting. Allow several hours for the
temperature to stabilize.
• Deactivate Maxfreeze switch.
• Turn control knob to a colder
setting. Allow several hours for the
temperature to stabilize.
• Warm air entering the appliance
causes it to run more. Open the
door less often.
• Wait until the appliance has had
a chance to reach its selected
temperature.
• Appliance requires 24 hours to cool
down completely.
• This is normal while the
compressor works to transfer heat
from inside the appliance cabinet.
Before You Call
PROBLEM
CAUSE
CORRECTION
SOUND AND NOISE
Louder sound levels
whenever appliance is on.
• Modern appliances
have increased storage
capacity and more stable
temperatures. They require
heavy-duty compressors.
• This is normal. When the
surrounding noise level is low, you
may hear the compressor running
while it cools the interior.
Louder sound levels when
compressor comes on.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• This is normal. Sound will level
off or disappear as appliance
continues to run.
Popping or cracking sound
when compressor comes on.
• Metal parts undergo
expansion and contraction,
as in hot water pipes.
• This is normal. Sound will level
off or disappear as appliance
continues to run.
Bubbling or gurgling sound.
• Refrigerant (used to cool
appliance) is circulating
throughout the system.
• This is normal.
Vibrating or rattling noise.
• Appliance is not level. It
rocks on the floor when it
is moved slightly.
• Floor is uneven or weak.
• Level the appliance by putting
wood or metal shims under part of
the appliance.
• Ensure floor can adequately
support appliance. Level
the appliance.
• Re-level appliance or move
appliance slightly.
• Appliance is touching
the wall.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms on inside
appliance walls.
• Weather is hot and humid,
which increases internal
rate of frost build-up.
• This is normal.
• Interior needs to be
cleaned.
• Food with strong odors are
in the appliance.
• Clean interior with sponge, warm
water, and baking soda.
• Cover the food tightly.
• Appliance is not level. It
rocks on the floor when it
is moved slightly.
• Floor is uneven or weak.
• Level the appliance by putting
wood or metal shims under part of
the appliance.
• Ensure floor can adequately
support appliance. Level the
appliance by putting wood or metal
shims under part of the appliance.
• The fluorescent lamp or
light bulb is burned out.
• No electric current is
reaching the appliance.
• See “Fluorescent Lamp” or “Interior
Light” in Features section.
ODOR IN APPLIANCE
Odors in appliance.
DOOR PROBLEMS
Door will not close.
LIGHTING PROBLEMS
Light bulb is not on.
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• See “Appliance does not run”.
IMPORTANT
ELECTRICAL CIRCUIT
SAFETY
NOTICE
ELECTRICAL CIRCUIT
E
The information provided herein is designed to assist qualified repair
personnel only. Untrained persons should not attempt to make repairs
due to the possibility of electrical shock. Disconnect the power cord
before servicing.
ELECTRICAL CIRCUIT
ELECT
IMPORTANT
IF ANY GREEN GROUNDING WIRES ARE REMOVED DURING
SERVICING, THEY MUST BE RETURNED TO THEIR ORIGINAL POSITION
AND PROPERLY SECURED.
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Kelvinator Commercial Appliance Warranty Information
Your appliance is covered by a three (3) year limited warranty. For three (3) years from your original date of purchase, Electrolux will
pay all costs, except as set forth below, for repairing or replacing any parts of this appliance that prove to be defective in materials or
workmanship when such appliance is installed, used, and maintained in accordance with the provided instructions. For appliances that
are manufactured with a compressor, an additional two (2) year part warranty is provided for the compressor only.
Exclusions
This warranty does not cover the following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Products where the original serial number has been removed, altered or cannot be readily determined.
Normal wear and tear and gradual deterioration.
Product that has been transferred from its original owner to another party or moved outside the USA or Canada.
Rust on the interior or exterior of the unit.
Products purchased “as-is”.
Food loss due to any refrigerator or freezer failures.
Damage caused at any time during shipment.
Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances used other than in accordance
with the provided instructions.
Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a
part of the appliance when it is shipped from the factory.
Service calls to replace appliance light bulbs, air filters, water filters, and other consumables, or knobs, handles, and other cosmetic parts.
Surcharges including, but not limited to, any after hours, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
Damages to the finish of the appliance and/or the appliance location that are incurred during installation, including but not limited
to floors, cabinets, walls, etc.
Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux parts
or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse, inadequate
power supply, accidents, fires, or acts of God.
For appliances operated by a concessionaire or vendor in a trailer or other motorized vehicle, or at varying locations, your appliance is covered by a one (1) year, limited parts and labor warranty. For appliances that are manufactured with a compressor, an
additional four (4) year part warranty is provided for the compressor only.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE (1) YEAR OR THE SHORTEST PERIOD
ALLOWED BY LAW, BUT NOT LESS THAN ONE (1) YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF
THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF
IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described or
illustrated are subject to change without notice.
A00915201/A (January 2014)
USA
1.866.738.1640
Electrolux Major Appliances
North America
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4
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