Mira Azora User guide

Mira Azora Thermostatic Electric Shower
Installation & User Guide
These instructions are to be left with the user
Contents
Introduction.............................................................................................. 3
Patents and Design Registration........................................................... 3
Important Safety Information.................................................................. 4
Pack Contents Checklist......................................................................... 6
Specifications........................................................................................... 7
1. Plumbing........................................................................................... 7
2. Electrical............................................................................................ 7
3. Standards and Approvals.................................................................. 7
Installation Requirements....................................................................... 7
1. Plumbing........................................................................................... 7
2. Electrical............................................................................................ 9
Installation.............................................................................................. 10
Installation of Mira Azora..................................................................... 10
Commissioning...................................................................................... 14
User Instructions.................................................................................... 16
Using your Shower.............................................................................. 18
Fault Diagnosis....................................................................................... 19
Maintenance............................................................................................ 22
Handset - Cleaning.............................................................................. 22
Inlet Filter - Cleaning/Renewing.......................................................... 22
Spare Parts............................................................................................. 24
Mira Azora........................................................................................... 24
Accessories............................................................................................ 24
Dimensions............................................................................................. 26
Wiring Diagram....................................................................................... 27
Notes....................................................................................................... 28
Notes....................................................................................................... 29
Notes....................................................................................................... 30
Customer Services................................................................................. 31
Introduction
Thank you for purchasing a quality Mira product. To enjoy the full potential of your
new product, please take time to read this guide thoroughly. Having done so, keep
it handy for future reference.
The Mira Azora is a thermostatic electric shower with separate controls for power
selection and temperature/flow adjustment. A unique thermostatic valve stabilises
temperature changes caused by water pressure fluctuations. These can result from
taps being turned on or off, or a toilet being flushed. An individual light indicates
“START/STOP”.
The Mira Azora comes complete with a set of Mira Energise Shower Fittings.
Mira Azora 9.8 kW
A 9.8 kW 240 V AC (9.0 kW 230 V AC) heater with Mira Energise adjustable spray
handset with four different spray actions (start, soothe, force and eco*). Supplied
complete with flexible hose, clamp bracket assembly, slide bar, supports, hose
retaining ring and soap dish. Available in a satin chrome and glass finish.
* The eco setting reduces the water flow to give economical use of water, whilst
still giving an adequate shower performance. This setting performs best with most
gravity, pumped, and mains pressure unvented systems. On electric showers and
some combination boiler systems the economy setting will have no effect, and will
give the same spray action as the start setting.
Patents and Design Registration
Design Registration:
000578463-001-002
Patents:
GB:2341667
Ireland:82835
Patent Applications:
GB:2 427 460, 2 428 286
Ireland:2006/0462
If you experience any difficulty with the installation or operation of your new Electric
Shower, please refer to ‘Fault Diagnosis’, before contacting Kohler Mira Ltd. Our
telephone and fax numbers can be found on the back cover of this guide.
Important Safety Information
Installation must be carried out in accordance with these instructions, and must be
conducted by designated, qualified and competent personnel.
1. Warning!
Follow all warnings, cautions and instructions contained in this guide, and on
or inside the appliance.
1.1. Products manufactured by us are safe and risk-free, provided that they are
installed, used and maintained in good working order, in accordance with our
instructions and recommendations.
1.2. Isolate the electrical and water supplies before commencing installation. The
electricity must be turned off at the mains and the appropriate circuit fuse
removed, if applicable.
1.3. Mains connections are exposed when the cover is removed.
1.4. Refer to the wiring diagram before making any electrical connections (refer to
the wiring diagram at the back of this guide).
1.5. Make sure that any pipework that could become frozen is properly insulated.
1.6. Having completed the installation, make sure that the user is familiar with the
operation of the appliance.
1.7. Make sure that this guide is left with the user.
1.8. DO NOT commission this appliance if water leaks from the unit or the heater
tank pressure relief valve.
1.9. DO NOT fit any form of outlet control (e.g. Trigger handset) as the outlet acts
as a vent for the tank body. Only Mira recommended outlet fittings should be
used.
1.10.Make sure all electrical connections are tight, to prevent overheating.
1.11.Warning! DO NOT operate this appliance if it is frozen. Allow the appliance to
thaw before using. The shower unit must not be fitted where it may be exposed
to freezing conditions.
1.12.This product is not suitable for areas with high humidity (i.e steam rooms).
Please consult your installer.
1.13.THIS APPLIANCE MUST BE EARTHED. MAKE SURE SUPPLEMENTARY
BONDING COMPLIES WITH THE “REQUIREMENTS FOR ELECTRICAL
INSTALLATIONS”.
The installation must be in accordance with the current edition of ’The Plugs
and Sockets etc. (Safety) Regulations’ in force at the time of installation, this
appliance is intended to be permanently connected to the fixed electrical wiring
of the mains system.
2. Caution!
2.1. Read all of these instructions and retain this guide for later use.
2.2. The electrical installation must comply to “BS 7671 - Requirements for Electrical
Installations”, commonly referred to as the IEE Wiring Regulations - Part 7, or
any particular regulations and practices, specified by the local electricity supply
company.
2.3. The plumbing installation must comply with the requirements of UK Water
Regulations/Bye-laws (Scotland), Building Regulations or any particular
regulations and practices, specified by the local water company or water
undertakers.
2.4. Make sure that you fully understand how to operate this shower and make sure
that it is properly maintained in accordance with the instructions given in this
manual.
2.5. Anyone who may have difficulty understanding or operating the controls of any
shower should be attended whilst showering. Particular consideration should
be given to:
2.5.1. The young.
2.5.2. The elderly.
2.5.3. The infirm.
2.5.4. The disabled.
2.5.5. Anyone who suffers from a medical condition that can result in temporary
incapacity (e.g. epilepsy or blackouts).
2.5.6. Anyone inexperienced in the correct operation of the controls.
2.6. Sunburn or skin conditions can increase your sensitivity to hot water. Make
sure that you set the shower to a cooler temperature.
2.7. If any of the following conditions occur, isolate the electricity and water supplies
and refer to ”To contact us”, on the back page of this guide.
2.7.1. If the cover is not correctly fitted and water has entered the appliance
case.
2.7.2. If the case is damaged.
2.7.3. If the appliance begins to make an odd noise, smell or smoke.
2.7.4. If the appliance shows signs of a distinct change in performance,
indicating a need for maintenance.
2.7.5 DO NOT operate this appliance if water leaks from this appliance.
2.8. When this appliance has reached the end of its serviceable life, it should
be disposed of in a safe manner, in accordance with current local authority
recycling, or waste disposal policy.
Pack Contents Checklist
Tick the appropriate boxes to familiarise yourself with the part names and to
confirm that the parts are included.
Mira Azora
1 x Olive
1 x Compression Nut
3 x Fixing Screws
3 x Wall Plugs
1 x Mira Azora
Documentation
1 x Installation Template
1 x Installer Checklist
1 x Guarantee Card
Specifications
1. Plumbing
•
Minimum maintained inlet pressure 70 kPa (0.7 bar).
100 kPa (1.0 bar) recommended for satisfactory operation.
•
•
Maximum static inlet pressure 1000 kPa (10 bar).
Minimum static pressure 20 kPa (0.2 bar) to keep the inlet valve closed.
2. Electrical
•
•
The Mira Azora 9.8 kW requires a 45 Amp fuse.
The terminal block will accept cable up to 16 mm2 .
3. Standards and Approvals
•
The Mira Azora complies with all relevant directives for CE marking.
Installation Requirements
1. Plumbing
•
The appliance is designed to operate with a minimum maintained inlet pressure
of 0.7 bar up to a maximum static inlet pressure of 10 bar.
•
When installed in very hard water areas (above 200 ppm temporary hardness)
your installer may advise the installation of a water treatment device, to reduce
the effects of limescale formation. Your local water company will be able to
advise the hardness of water in your area.
•
It is recommended that a non-restrictive (free flowing) isolating valve is fitted in
the cold water supply pipe to allow the complete maintenance of the appliance.
Do not use a valve with a loose washer plate (jumper) as this can lead to a
build up of static pressures.
•
The appliance is suitable for installation within the shower area. It is fitted with
a pressure relief device and must be positioned over a water catchment area
with the controls at a convenient height for all users.
•
The appliance must be fitted on to a finished flat and even wall surface (this
wall surface should be tiled or waterproofed). Do not fit the appliance to the
wall and tile up to the case. For safety requirements, an air gap must be left
behind the appliance.
•
Avoid layouts where the shower hose will be sharply kinked. This may reduce
the life of the hose.
•
A Hose Retaining Ring is supplied to prevent the handset from dropping below
the spill-over level of the bath or shower tray, which could lead to contamination
from back-siphoning. The supplied Hose Retaining Ring should meet the
majority of user requirements for shower installations with flexible outlet fittings.
However, there will be occasions when it will not provide a suitable solution.
In these instances an outlet double checkvalve, e.g. a Mira DCV-H, must
be fitted. This will increase the required supply pressure typically by 10 kPa
(0.1 bar). Refer to section “Accessories”.
•
Supply pipework must be flushed to clear debris before connecting to the
appliance.
•
To avoid damage to the case when soldered fittings are used, pre-solder the
pipework and fittings before connecting them to the inlet connector assembly.
Refrain from applying excessive force when making any connections. Always
provide mechanical support when making the plumbing connections.
•
The appliance is fitted with a brass inlet compression assembly for connecting
to a 15 mm supply pipe from the top, bottom or back. Double checkvalves, if
fitted in the inlet supply to the appliance, can cause a pressure build-up, which
could exceed the maximum static inlet pressure and damage the appliance.
Minimum
200 mm from
ceiling
Convenient height
for all the family
Fixed to finished
wall surface
Hose Retaining Ring
Isolating Valve
25 mm Min
Avoid Sharp Kinks
Bath
Shower Tray
2. Electrical
•
In a domestic installation, the rating of the electricity supplier’s fuse and the
consumer unit must be adequate for the additional demand. All Mira electric
showers are high power units, it is essential to contact your electricity supplier
to ensure that the supply is adequate for the product.
•
Voltage drop due to local heavy demand will reduce the shower’s
performance.
•
The appliance must be earthed by connecting the supply-cable earth
conductor to the earth terminal.
•
Supplementary bonding: Within the bathroom or shower room, all accessible
conductive parts of electrical equipment and extraneous conductive parts
(metal parts) that are likely to introduce earth potential, must be electrically
bonded to earth using a minimum cable size of 4.0 mm² if the cable is not
mechanically protected, (2.5 mm² if mechanically protected).
•
The minimum cable size (cross-sectional area) required should be in
accordance with BS 7671.
•
As a guide only, and in accordance with BS 7671 we recommend close circuit
protection: i.e. 9.8 kW = 45 Amp
•
It is strongly recommended that a 30 mA Residual Current Device (RCD) is
included in the electrical circuit. This may be part of the consumer unit or a
separate unit.
•
A separate, permanently connected supply must be taken from the consumer
unit to the appliance through a double-pole switch, which has at least 3 mm of
contact separation. The switch can be a ceiling mounted pullcord type within
the shower room, or a wall mounted switch in an adjacent room.
•
DO NOT twist the individual cable cores of either the live or neutral conductors,
as this will prevent them from entering the terminal block.
•
DO NOT exert strain on the terminal block. Ensure that the electrical
connections are tightly screwed down.
•
DO NOT turn-on the electrical supply until the plumbing has been
completed.
Consumer Unit
Double-pole
Isolating Switch
Installation
Installation of Mira Azora
Warning! Turn off the electrical and water supplies before proceeding with the
installation of the Mira Azora. The electricity must be turned off at the mains and
the appropriate circuit fuse removed, if applicable.
Note! An installation template is supplied to help you install the Mira Azora.
Cover Retaining
Screw
Remove the three cover retaining
screws and the cover.
Caution! Handle the glass cover
assembly with care.
Cover
10
Determine the direction of the inlet
water supply: top (falling), bottom
(rising), or back inlet .
Note! Make sure that the back inlet
does not go directly back into the wall.
Use a soldered elbow.
Swivel the inlet connector assembly
to suit. Remove the inlet blanking
cap. Avoid trapping the green earth
bonding wire.
Before fitting the Cover, make sure that the appropriate cutouts have been
removed to suit the supply entering the product.
Thoroughly flush the mains-fed cold water supply pipe. The supply must
be clean and free from debris before connecting the appliance.
To flush the pipework, turn on the water supply and drain a minimum of 10 litres
(2 gallons) of water into a bucket or catchment area. Turn off the water supply.
An installation template is supplied to help you install the Mira Azora.
Put the installation template on the wall and mark through the positions of the
fixing holes. Ensure the position of these holes do not come in line with any
buried cables or pipework. Make sure that sufficient electrical supply cable is
available for connection to the terminal block.
Drill and plug the top two fixing holes. Secure the appliance to the wall with the
screws provided. Drill the bottom fixing hole with the product in place. Alternative
fixings (not supplied) may be necessary for some wall structures. Avoid drilling
into any supply cable/pipe.
Install the mains-fed cold water
supply pipe. Do not overtighten.
11
Feed cable into Case. Fit Earth
sleeve (not supplied) and then strip
insulation.
Do not twist cable cores.
Important! Make sure
that the inlet earth wire is
routed as shown. Failure
to do so may cause
product malfunction.
L = BROWN
E = GREEN/YELLOW
Firmly connect the conductors. Do not
exert strain on the terminal block.
N = BLUE
Cover Retaining
Screw
Refit the Cover, making sure it is
correctly located. Do not overtighten
screws.
Caution! Handle the glass cover
assembly with care.
Do not use alternative screws to
secure the Cover. This can cause
internal damage to the appliance.
Do not seal around the back of
appliance.
When fitting the Cover, position the
controls to correspond with the internal
drive features as shown.
12
Cover
Holes For Cover
Retaining Screws
Fixing Screw
Terminal
Block
Heater Tank
Electrical
Supply Cable
Inlet Connector
Assembly
Cold Water Supply
Pipe (Bottom Entry)
13
Commissioning
Before carrying out the commissioning procedure install the Shower Fittings,
refer to the Shower Fittings Installation and User Guide.
If you are unsure how an electric shower works, please read through the section
“User Instructions” before continuing.
1.
2.
3.
Electrical supply is turned
off at the mains.
Turn control to full cold.
Turn the water supply
fully on.
4.
5.
Check for water leaks.
Set control to ‘I’.
7.
8.
6.
Switch on electrical
supply.
9.
0 - 5 Secs
Press the ‘Start/Stop’
button.
Water will be at full force and
at a cool temperature.
14
Turn the control slowly.
Temperature remains cool
and flow is reduced
10.
11.
12.
0 - 10 Secs
Turn control to full cold.
Set control to ‘II’.
13.
14.
The temperature will rise
slightly.
5 - 10 Secs
Set control to ‘III’.
The temperature will rise further.
15.
16.
Adjust temperature as required.
Flow rate will adjust automatically.
Press STOP.
17.
18.
19.
0 - 5 Secs
Isolate power.
The shower will purge
from its tank for a few
seconds.
Residual water may drain
over a few minutes.
Note! A slight hissing sound may be heard from the appliance during operation.
High mains water pressure and high shower temperatures will affect the tone. This
is quite normal in use.
15
User Instructions
How Your Electric Shower Works
Heated water is produced by adjusting the flow
of cold water passed through a heater tank.
The shower has three heater settings.
The warmer the shower, the lower the flow
rate and vice versa.
16
The Effect of Seasonal Changes
For a cold shower select I.
For a summer warm shower select II.
For a winter warm shower select III.
During extremes of mains water supply temperature, adjust heater setting to obtain
a better showering temperature.
The Effect of Other Water Devices
Example of how shower temperature
stabilises due to pressure changes.
Water inlet pressure fluctuations due to other draw offs (e.g. flushing toilet). Shower
temperature will be controlled to within ± 2°C of the set temperature provided that
the supply conditions remain within the required operating parameters (refer to
section: ‘Specifications’).
17
Using your Shower
Read the section “Important Safety Information” first.
1.
2.
Switch on electrical supply.
Press the ‘Start/Stop’ button.
3.
4.
Set to desired position.
Check water temperature before
entering shower.
5.
Allow 10 - 15 seconds for any temperature adjustments to reach the handset.
6.
7.
8.
P r e s s S TO P b u t t o n .
Shower will continue to run
for a few seconds before
stopping.
Isolate power.
Residual water may drain
over a few minutes.
Note! At the end of every shower make sure that the shower head points into the
catchment area. A small amount of water may be retained in the shower handset
after the shower has been turned off. This may drain over a few minutes.
18
Fault Diagnosis
The trouble shooting information tabled below gives details on probable causes and
remedies should difficulties be encountered whilst the shower is in operation.
Warning! There are no user serviceable components beneath the cover of the
appliance. Only a competent tradesperson should remove the front cover!
Symptom
Start/
Stop
Light
Heater
Setting
I/II/III
Probable Cause
Possible Remedy
Appliance Fails
to operate
OFF
Any
Electrical supply isolated at
double pole switch.
Switch on electrical supply via
the pullcord or wall mounted
switch.
OFF
Any
Fuse blown or MCB/RCD
tripped, indicating possible
electrical fault.
Renew the fuse or reset the
MCB/RCD. If fault persists,
contact your installer.
ON
II/III
Handset blocked.
Remove and clean.
ON
II/III
W a t e r p r e s s u r e b e l o w Make sure incoming mains
minimum required for appliance w a t e r s t o p c o c k a n d / o r
operation.
appliance isolating valve is
fully turned on.
ON
II/III
Temperature dial or Heater
setting too high.
Turn the heater selector knob to
setting II or turn the temperature
control until a cooler temperature
is achieved.
ON
II/III
Thermostatic mechanism is
faulty or damaged.
Replace.
ON
III
Due to the rise in mains water
supply temperature, the Heater
setting may be too high.
Turn the heater selector knob
to II and adjust the temperature
control until a suitable
temperature is achieved.
Shower cycles
from hot to
cold
Unable to select
a cool enough
shower.
All the following remedies must be performed by a competent tradesperson.
H a n d s e t
dripping
OFF
Any
Insufficient water supply The minimum static pressure
pressure for shut off.
to ensure shut off and prevent
dripping is 0.2 bar.
Note! If other appliances are
operating, static pressure may
drop below 0.2 bar. Contact
local water company. Renew
the Flow Valve.
OFF
Any
Inlet valve faulty.
19
Replace.
Symptom
Start/
Stop
Light
Heater
Setting
I/II/III
Low or no
flow.
ON
Any
Water supply pipework or inlet Flush supply pipe. Clean inlet
filter restricted by a blockage or filter.
partial blockage.
ON
Any
In su ffi ci e n t w a te r su p p l y Contact local water company.
pressure/flow for operation.
Supply pressure must be a
minimum of 0.7 bar. Note: If
other appliances are operating,
pressure may drop below 0.7
bar.
ON
Any
Other outlets (e.g. toilet, garden Turn off other appliances whilst
hose, washing machine, etc.) shower is in use.
drawing water while the shower
is being used.
ON
Any
Handset blocked.
Remove and clean.
OFF
Any
Service tunnel or cover not
fitted correctly causing Start/
Stop button not to operate.
Check case inserts are cut and
fitted correctly. Check services
(electrical or plumbing) are
not interfering with location of
service tunnel or cover.
ON
Any
Inlet Valve faulty.
Replace.
ON
Any
H e a t e r Ta n k e x c e s s i v e l y Replace. In hard water areas
scaled.
consider the use of a water
softener.
ON
II/III
Handset or inlet filter blocked.
Remove and clean.
ON
II/III
Inlet valve faulty.
Replace.
ON
II/III
Heater tank failure.
Replace.
ON
II/III
Microswitch failure.
Replace.
ON
Any
I n s u ff i c i e n t m a i n s w a t e r Contact local water company.
pressure.
ON
Any
Possible failure of flow valve, Check the continuity of the
microswitch or heater tank.
microswitch or heater tank and
replace parts as necessary.
Operation of
temperature
control has
little or no
effect on water
temperature.
No change in
temperature
between I/II/III
settings.
Probable Cause
20
Possible Remedy
Symptom
Start/
Stop
Light
Heater
Setting
I/II/III
Probable Cause
Water will not
turn off.
ON
Any
Inlet valve, solenoid, or start/
stop switch faulty.
Replace as necessary.
ON
Any
Supply pressure below 0.2
bar.
Contact local water company.
Check mains water static
pressure.
ON
II/III
Insufficient water supply.
Contact local water company.
ON
II/III
Possible failure of the
microswitch or thermal switch.
Check the continuity of the
microswitch or heater tank and
replace parts as necessary.
ON
II/III
Heater Tank failure.
Replace.
Appliance fails
to produce hot
water when set
on II/III heater
settings.
21
Possible Remedy
Maintenance
Handset - Cleaning
Clean with mild washing up detergent or soap solution. Wipe dry with a soft
cloth.
Poor shower performance can be avoided by cleaning the spray plate. Use thumb
or soft cloth to wipe rubber nozzles. The handset must be descaled regularly.
Inlet Filter - Cleaning/Renewing
Read the section “Important Safety Information” first
Cover Retaining Screw
Make sure that the electrical supply
is turned off at the mains and that the
water supply is fully turned off.
Remove the three screws and the
cover.
Caution! Handle the glass cover
assembly with care.
22
Cover
Hold a wrench across the flats of the
metal connector. Unscrew the filter
using another wrench as shown. Clean
or renew the Filter as necessary. Refit
in reverse order making sure the Filter
is screwed fully home.
Do not overtighten! Make sure
plumbing connections are sealed
before restoring electricity supply.
Refit the Cover making sure it is
correctly located. Do not overtighten
the screws.
23
Filter
Spare Parts
Mira Azora
405.58
406.27
416.38
416.41
416.48
416.51
872.01
872.28
1563.519
1563.533
1563.534
1563.537
1563.538
1563.539
1563.540
1563.551
1634.009
1634.015
1634.026
Inlet Connector Assembly
Inlet Filter (with ‘O’ seal fitted)
Clamp Bracket (Inlet)
Thermal Switch
Latching Switch
Solenoid Coil
Microswitch N/O - 2 pin
Microswitch C/O - 3 pin
Terminal Block Assembly
Thermostatic Valve/Heater Tank 9.8 kW 240 V AC
Outlet Connector Assembly
Temperature Control Belt Thermostatic
Temperature Cam & Pulley
Switching Assembly
Inlet Valve Assembly
Component Pack - chrome - components identified ‘B’
Cover Assembly
Start/Stop LED Assembly
Screw Pack - components identified ‘A’
Accessories
DCV-H: An outlet double check valve, designed to
prevent the backflow or backsiphonage of potentially
contaminated water, through shower controls which
are fitted with a flexible hose as part of the outlet
shower fitting. Available as an optional accessory
from your Mira Showers stockists.
24
B
A
A
A
B
B
416.41
1563.519
1563.539
872.01
B
1563.533
A
1563.538
A
A
872.28
1563.540
406.27
416.48
A
A
416.51
1563.507
1563.537
B
405.58
416.38
A
1563.534
A
1634.015
1634.009
25
Dimensions
77 mm
100 mm
233 mm
367 mm
26
Wiring Diagram
Thermal Cutout
Dual Disc
L
Pressure/Power
Selector Switch
Start/Stop
L.E.D.
Solenoid
Valve
START/STOP
N
E
Tank Connection
Inlet Connector
Internal Wiring Diagram
27
Load
Notes
28
Notes
29
Notes
30
Customer Services
Guarantee of Quality
Spare Parts
What to do if something goes wrong
Republic of Ireland
Modern Plant Ltd. (Dublin)
Telephone: 01 459 1344
Mon. to Fri. 9:00 am - 5:00 pm
E-mail:
sales@modernplant.ie
Fax:
01 459 2329
Post:
Otter House, Naas Road,
Clondalkin, Dublin 22
Mira Showers guarantee your product against any defect
in materials or workmanship for the period shown in the
Guarantee Registration Document included with your
shower.
Alternatively, to confirm the applicable guarantee period
please contact Customer Services.
To validate the guarantee, please return your completed
registration card.
Within the guarantee period we will resolve defects, free
of charge, by repairing or replacing parts or modules as
we may choose.
To be free of charge, service work must only be undertaken
by Mira Showers or our Approved Agents in Northern Ireland
and the Republic of Ireland.
Service under this guarantee does not affect the expiry date.
The guarantee on any exchanged parts or product, ends
when the normal product guarantee period expires.
We maintain an extensive stock of spares, and aim to have
functional parts available for ten years from the date of final
manufacture of the product.
Spares can be purchased from approved stockists or
merchants (locations on request) or direct from Customer
Services.
Spares direct will normally be despatched within two working
days. Payment can be made by Visa or Mastercard at the
time of ordering. Should payment by cheque be preferred
a pro-forma invoice will be sent.
Note! In the interests of safety, spares requiring exposure
to mains voltages can only be sent to competent persons.
Service
Our Service Force is available to provide a quality service
at a reasonable cost. You will have the assurance of a
Mira trained Engineer/Agent, genuine Mira spares and a
12 month guarantee on the repair.
Payment should be made directly to the Service Engineer/
Not covered by this guarantee
Agent, using Visa, MasterCard or a cheque supported by
Damage or defects arising from incorrect installation, a banker’s card.
improper use or lack of maintenance, including build-up
of limescale.
To contact us
Damage or defects if the product is taken apart, repaired England, Scotland, Wales & Norhern Ireland
or modified by any person not authorised by Mira Showers Mira Showers Customer Services
or our Approved Agents.
Telephone:
0870 241 0888
Mon. to Fri. 8:00 am to 5:30 pm
This guarantee is in addition to your statutory and other 8:30 am to 3:30 pm Saturday
legal rights.
E-mail:
technical@mirashowers.com
Fax:
01242 282595
Before using your shower
Cromwell Road, Cheltenham,
Please take the time to read and understand the operating By Post:
Gloucestershire, GL52 5EP
and safety instructions detailed in this manual.
If when you first use your shower and it doesn’t function
correctly, first contact your installer to check that the
installation and commissioning are satisfactory and in
accordance with the instructions in this manual.
Should this not resolve the difficulty, simply contact our
Customer Services who will give every assistance, and if
necessary arrange for our Service Engineer to visit.
If later the performance of your shower declines, consult
this manual to see whether simple home maintenance
is required. Please call our Customer Services to talk
the difficulty through, request service under guarantee
if applicable, or take advantage of our comprehensive
After‑Sales Service.
As part of our quality and training programme calls may be
recorded or monitored.
Our Customer Services Team is comprehensively trained to
provide every assistance you may need: help and advice,
spare parts or a service visit.
Modern Plant Ltd. (Cork)
Telephone: 021 496 8755
Mon. to Fri. 9:00 am - 5:00 pm
E-mail:
cork@modernplant.ie
Fax:
021 496 8607
Post:
Tramore Road, Cork
31
Mira Showers
Kohler Mira Ltd
Cromwell Road,
Cheltenham GL52 5EP.
1062243-W2-D (J95L)
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifications without notice.
www.mirashowers.com
32
© Kohler Mira Limited, April 2007