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Welcome to Polycom ViaVideo
Welcome to the world of Polycom® ViaVideoTM desktop video communications.
This booklet gets you started with installing the ViaVideo software and setting up the
Warning: For ViaVideo to operate correctly, you must install the software first.
Please do not set up the hardware before you install the software from the CD.
First, check that you received all of the ViaVideo equipment in the ViaVideo box.
The following shows the equipment that is shipped in the box.
ViaVideo unit
Mounting disks
Power supply cable
Cable manager
USB cable
Camera base
Audio cable
Getting Started
Second, ensure you have the following hardware and software. These are required to
install and use the ViaVideo hardware and software.
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Hardware Requirements
The following are the minimum hardware requirements:
• USB port
• 350 MHz processor, Pentium® II class compatible with MMX
• 64 MB RAM
• 4 MB video memory
• 100 MB available hard disk space (might be less depending on whether you
have any of the required software already installed)
• SVGA monitor (800 x 600)
• 16-bit color or higher
• Desktop PC: Headphones or external speakers required
Laptop PC: Headphones or internal speakers required
• Broadband (64K and above) IP network access.
Software Requirements
To use ViaVideo, you must have Microsoft® Windows® 98 version 1 or version 2
As part of the installation process, ViaVideo also checks for the following required
software. If the software is not present, ViaVideo installs it.
• MacromediaTM FlashTM
• DirectX® 7
• Adobe Acrobat ReaderTM version 4
• Microsoft database support (ODBC)
Installing ViaVideo
To install ViaVideo, you must install the software before you set up the hardware.
Installing Software
To install the ViaVideo software:
1. Insert the ViaVideo CD into the CD-ROM drive.
2. Follow the instructions on the installation screens.
3. When software installation is complete, you can set up the ViaVideo hardware.
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Installing Hardware
Warning: Install the ViaVideo software before you set up the hardware. The
software contains drivers that must be installed before you install the hardware. The
following diagram shows how to install the hardware.
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The following graphic shows the various possible audio connections.
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Start ViaVideo
To start ViaVideo, turn on the ViaVideo camera unit, double click on the ViaVideo
icon on your desktop, and you’re ready to make a call.
For more information about making calls with ViaVideo, click on the User’s Guide
link on the first screen of the ViaVideo installation CD. This opens the user
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Important Information
© 2000 Polycom, Inc. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Polycom,
Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright
laws and international treaty provision.
Every effort has been made to ensure that the information in this manual is accurate. Polycom,
Inc. is not responsible for printing or clerical errors. Information in this document is subject to
change without notice.
Other Restrictions
You shall not and shall not allow any third party to decompile, disassemble, or otherwise
reverse-engineer or attempt to reconstruct or discover any source code or underlying ideas or
algorithms of the software by any means whatsoever.
Trademark Information
Polycom®, the Polycom logo design, and ViaVideoTM are either registered trademarks or
trademarks of Polycom, Inc.
Microsoft®, Windows®, and DirectX® are either registered trademarks or trademarks of
Microsoft Corporation. Adobe Acrobat ReaderTM is a trademark of Adobe Systems
Incorporated. Pentium® is a registered trademark of Intel Corporation.
ViaVideo contains Macromedia Flash Player Software by Macromedia, Inc.,
Copyright © 1995-1999 Macromedia, Inc. All rights reserved. Macromedia
and Flash are trademarks of Macromedia, Inc.
All other brand and product names are trademarks or registered trademarks of their respective
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and patents
pending held by Polycom, Inc.
Polycom, Inc. warrants its products to be free of defects in materials and factory workmanship
for a period of twelve (12) months from the date of purchase. This warranty does not apply to
damage to products resulting from accident, misuse, service or modification by anyone other
than a Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original
purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to
the product or the performance thereof under any warranty, negligence, strict liability or other
theory will be limited exclusively to product repair or replacement as provided above. Except
for the foregoing, the product is provided “as is” without warranty of any kind including without
limitation, any warranty of merchantability or fitness for a particular purpose. The entire risk of
the quality and performance of the software programs contained in the system is with you.
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Limitation of Remedies and Damages
Polycom, Inc., its agents, employees, suppliers, dealers and other authorized representatives
shall not be responsible or liable with respect to the product or any other subject matter related
thereto under any contract, negligence, strict liability or other theory for any indirect, incidental,
or consequential damages, including, but not limited to loss of information, business, or profits.
The law of certain states or nations does not permit limitation or exclusion of implied warranties
and consequential damages, so the above limitations, disclaimers, or exclusion may not apply
to you. This warranty gives you special legal rights. You may also have other rights that vary
by state and nation.
Important Safeguards
Read and understand the following instructions before using the system:
• Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use.
• Only use electrical extension cords with a current rating at least equal to that of the system.
• Always disconnect the system from power before cleaning and servicing and when not in use.
• Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a
static free cloth.
• Do not immerse the system in any liquid or place any liquids on it.
• Do not disassemble this system (except as instructed in the manufacturer's instructions). To
reduce the risk of shock and to maintain the warranty on the system, a qualified technician
must perform service or repair work.
• Keep ventilation openings free of any obstructions.
• Save these instructions.
Regulatory Notices
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorientate or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
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• Consult the dealer for help.
Changes or modifications not expressly approved by Polycom could void the user's authority to
operate this equipment. If you experience trouble with this equipment, please contact your
equipment provider for repair/warranty information. If your equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment until
the problem is resolved.
There are no user serviceable parts inside the ViaVideo or power supply.
Underwriters’ Laboratories’ Statement
The system is intended to be powered only by the supplied power supply unit.
RADVision Statement
Portions of this software are © 2000 RadVision Ltd.
Getting Started with ViaVideo