Dell Precision C0931 Owner`s manual

Dell Precision R5500 Owner's Manual
Regulatory Model: E15S
Regulatory Type: E15S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or
death.
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™,
Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®,
Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel
Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD
Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced
Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button,
and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA)
and licensed for use on discs and players. The Bluetooth® word mark is a registered trademark and owned
by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered
trademark of Wireless Ethernet Compatibility Alliance, Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the
marks and names or their products, Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.
2011 — 6
Rev. A00
Contents
1 Working on Your Computer...................................................................... 8
Before Working Inside Your Computer............................................................................. 8
Recommended Tools.........................................................................................................9
Turning Off Your Computer................................................................................................9
After Working Inside Your Computer.............................................................................. 10
2 Front Bezel.................................................................................................11
Removing the Front Bezel................................................................................................11
Installing the Front Bezel.................................................................................................12
3 Cover.......................................................................................................... 13
Removing the Cover........................................................................................................ 13
Installing the Cover......................................................................................................... 14
4 Cooling Shroud......................................................................................... 15
Removing the Cooling Shroud......................................................................................... 15
Installing the Cooling Shroud.......................................................................................... 16
5 Optical Drive..............................................................................................17
Removing the Optical Drive.............................................................................................17
Installing the Optical Drive.............................................................................................. 18
6 Hard Drive Carrier.................................................................................... 19
Removing the Hard-Drive Carrier....................................................................................19
Installing the Hard-Drive Carrier..................................................................................... 20
7 Hard Drive Assembly............................................................................... 21
Removing the Hard-Drive Assembly............................................................................... 21
Installing the Hard-Drive Assembly................................................................................ 22
8 SAS Backplane.........................................................................................23
Removing the SAS Backplane.........................................................................................23
Installing the SAS Backplane..........................................................................................24
9 Power Supply............................................................................................ 25
Removing the Power Supply........................................................................................... 25
Installing the Power Supply............................................................................................ 26
10 Control Panel...........................................................................................27
Removing the Control Panel............................................................................................27
Installing the Control Panel............................................................................................. 28
11 System Fan.............................................................................................. 29
Removing the System Fans............................................................................................. 29
Installing the System Fans.............................................................................................. 30
12 Fan Bracket............................................................................................. 31
Removing the Removable Fan Bracket........................................................................... 31
Installing the Removable Fan Bracket............................................................................ 32
13 Card Cages.............................................................................................. 33
Removing the Expansion Card Cages..............................................................................33
Installing the Expansion Card Cages...............................................................................36
14 Power Distribution Unit......................................................................... 37
Removing the Power Distribution Unit............................................................................ 37
Installing the Power Distribution Unit............................................................................. 39
15 Center Riser Board.................................................................................40
Removing the Center Riser Board...................................................................................40
Installing the Center Riser Board.................................................................................... 41
16 CMOS Battery......................................................................................... 42
Removing the CMOS Battery...........................................................................................42
Installing the CMOS Battery............................................................................................43
17 Video Card............................................................................................... 45
Removing the Video Card................................................................................................ 45
Installing the Video Card................................................................................................. 46
18 SAS Controller Card...............................................................................48
Removing the SAS Controller Card................................................................................. 48
Installing the SAS Controller Card.................................................................................. 49
RAID Configuration..........................................................................................................50
19 Remote Access Host Card....................................................................51
Removing the Remote Access Host Card....................................................................... 51
Installing the Remote Access Host Card.........................................................................52
20 Front Chassis Assembly........................................................................ 54
Removing the Front Chassis Assembly........................................................................... 54
Installing the Front-Chassis Assembly............................................................................ 55
21 Processor and Heat Sink...................................................................... 57
Removing the Processors and Heat Sink........................................................................57
Installing the Processors and Heat Sink......................................................................... 59
22 Memory.................................................................................................... 61
Removing the Memory.................................................................................................... 61
Installing the Memory..................................................................................................... 62
23 System Board..........................................................................................64
Removing the System Board........................................................................................... 64
Installing the System Board............................................................................................ 66
24 System Setup.......................................................................................... 67
Boot Menu.......................................................................................................................67
Timing Key Sequences....................................................................................................68
Dell Diagnostics.............................................................................................................. 68
System Setup Options..................................................................................................... 69
25 Troubleshooting......................................................................................76
Diagnostic LEDs.............................................................................................................. 76
Beep Codes..................................................................................................................... 86
Error Messages...............................................................................................................89
Address mark not found............................................................................................89
Alert! Previous attempts at booting this system have failed at checkpoint
[nnnn]. For help in resolving this problem, please note this checkpoint and
contact Dell Technical Support................................................................................ 89
Alert! Security override Jumper is installed.............................................................89
Attachment failed to respond................................................................................... 89
Bad command or file name ......................................................................................89
Bad error-correction code (ECC) on disk read......................................................... 89
Controller has failed..................................................................................................90
Data error .................................................................................................................90
Decreasing available memory ................................................................................. 90
Diskette drive 0 seek failure..................................................................................... 90
Diskette read failure................................................................................................. 90
Diskette subsystem reset failed................................................................................90
Gate A20 failure........................................................................................................ 90
General failure ......................................................................................................... 91
Hard-disk drive configuration error ......................................................................... 91
Hard-disk drive controller failure..............................................................................91
Hard-disk drive failure ............................................................................................. 91
Hard-disk drive read failure......................................................................................91
Invalid configuration information-please run SETUP program.................................91
Invalid Memory configuration, please populate DIMM1..........................................91
Keyboard failure....................................................................................................... 92
Memory address line failure at address, read value expecting value .................... 92
Memory allocation error...........................................................................................92
Memory data line failure at address, read value expecting value........................... 92
Memory double word logic failure at address, read value expecting value............ 92
Memory odd/even logic failure at address, read value expecting value................. 92
Memory write/read failure at address, read value expecting value........................ 92
Memory size in CMOS invalid................................................................................... 93
Memory tests terminated by keystroke.................................................................... 93
No boot device available.......................................................................................... 93
No boot sector on hard-disk drive............................................................................ 93
No timer tick interrupt ..............................................................................................93
Non-system disk or disk error...................................................................................93
Not a boot diskette....................................................................................................93
Plug and play configuration error.............................................................................94
Read fault..................................................................................................................94
Requested sector not found..................................................................................... 94
Reset failed............................................................................................................... 94
Sector not found ...................................................................................................... 94
Seek error ................................................................................................................ 94
Shutdown failure ......................................................................................................94
Time-of-day clock stopped ...................................................................................... 95
Time-of-day not set-please run the System Setup program ................................... 95
Timer chip counter 2 failed ...................................................................................... 95
Unexpected interrupt in protected mode................................................................. 95
WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the
[primary/secondary] EIDE controller is operating outside of normal
specifications. It is advisable to immediately back up your data and replace
your hard drive by calling your support desk or Dell................................................ 95
Write fault................................................................................................................. 95
Write fault on selected drive.................................................................................... 96
X:\ is not accessible. The device is not ready ..........................................................96
26 Specifications......................................................................................... 97
Specifications..................................................................................................................97
27 Contacting Dell..................................................................................... 104
Contacting Dell.............................................................................................................. 104
Working on Your Computer
1
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage
and to help to ensure your personal safety. Unless otherwise noted, each procedure
included in this document assumes that the following conditions exist:
•
You have read the safety information that shipped with your computer.
•
A component can be replaced or--if purchased separately--installed by performing
the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface, such as a
connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to
avoid bending any connector pins. Also, before you connect a cable, ensure that
both connectors are correctly oriented and aligned.
8
NOTE: The color of your computer and certain components may appear differently
than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working
inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer cover from
being scratched.
2.
Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
3.
Disconnect all network cables from the computer.
4.
Disconnect your computer and all attached devices from their electrical outlets.
5.
Press and hold the power button while the computer is unplugged to ground the
system board.
6.
Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
Recommended Tools
The procedures in this document may require the following tools:
•
Small flat-blade screwdriver
•
Phillips screwdriver
•
Small plastic scribe
•
Flash BIOS update program media
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1.
Shut down the operating system:
•
In Windows 7:
Click Start
•
, then click Shut Down.
In Windows Vista:
9
Click Start
, then click the arrow in the lower-right corner of the Start menu
as shown below, and then click Shut Down.
•
In Windows XP:
Click Start → Turn Off Computer → Turn Off. The computer turns off after the
operating system shutdown process is complete.
2.
Ensure that the computer and all attached devices are turned off. If your computer
and attached devices did not automatically turn off when you shut down your
operating system, press and hold the power button for about 6 seconds to turn them
off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external
devices, cards, and cables before turning on your computer.
1.
Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network
device and then plug it into the computer.
2.
Connect any telephone or network cables to your computer.
3.
Connect your computer and all attached devices to their electrical outlets.
4.
Turn on your computer.
5.
Verify that the computer works correctly by running the Dell Diagnostics.
10
Front Bezel
2
Removing the Front Bezel
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Unlock the front bezel using the given key.
3.
Lift the bezel release tab and gently pull the front bezel away from the computer.
Related Links
Installing the Front Bezel
11
Installing the Front Bezel
1.
Insert the front bezel in the slot downwards and push it towards the computer.
2.
Secure the release tab.
3.
Lock the front bezel using the given key.
4.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Front Bezel
12
Cover
3
Removing the Cover
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Rotate the latch-release lock counter-clockwise to the unlocked position.
4.
Lift the latch and slide the cover towards the back of the computer.
5.
Hold the cover on both sides and lift it away from the computer.
13
Related Links
Installing the Cover
Installing the Cover
1.
Place the cover on the computer and press down until it clicks into place.
2.
Press down the cover latch.
3.
Using a screwdriver, rotate the latch-release lock clockwise, to lock the cover.
4.
Install the front bezel.
5.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Cover
14
4
Cooling Shroud
Removing the Cooling Shroud
CAUTION: The computer will be populated with one or two CPUs. Currently, when
there is a single CPU installed, airflow can bypass CPU1 which increases fan
speeds and therefore leads to poor acoustic performance. Adding a mylar piece in
this region redirects airflow across CPU1. The mylar piece will need to be removed
when the 2nd CPU is installed as it is no longer needed and will interfere with the
heat sink.
1.
Cooling Shroud
2.
Mylar — Needs to be removed if
two CPUs are installed
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Gently lift the shroud straight up and away from the system board.
15
Related Links
Installing the Cooling Shroud
Installing the Cooling Shroud
1.
Gently place the shroud in front of the system fans into the system board.
2.
Install the cover.
3.
Install the front bezel.
4.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Cooling Shroud
16
Optical Drive
5
Removing the Optical Drive
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Disconnect the power and data cable from the back of the optical drive.
6.
Press down and push the blue release tab toward the front of the computer.
7.
Slide the optical drive through the front of the computer till it is free of the drive bay.
17
Related Links
Installing the Optical Drive
Installing the Optical Drive
1.
Insert the optical drive into the drive bay.
2.
Connect the power and data cables.
3.
Install the cooling shroud.
4.
Install the cover.
5.
Install the front bezel.
6.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Optical Drive
18
Hard Drive Carrier
6
Removing the Hard-Drive Carrier
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Press the release button.
7.
Pull the hard-drive carrier handle open.
19
8.
Hold the front of the hard drive and slide out until it is free of the drive bay.
Related Links
Installing the Hard-Drive Carrier
Installing the Hard-Drive Carrier
1.
Insert the hard drive into the drive bay.
2.
Press the hard-drive carrier handle until it clicks into place.
3.
Install the cooling shroud.
4.
Install the cover.
5.
Install the front bezel.
6.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Hard-Drive Carrier
20
Hard Drive Assembly
7
Removing the Hard-Drive Assembly
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the screws securing the hard drive caddy to the hard drive.
8.
Rotate and repeat the same removal steps for the other side of the hard drive
caddy.
21
9.
Lift up the hard-drive caddy from the hard drive and remove.
Related Links
Installing the Hard-Drive Assembly
Installing the Hard-Drive Assembly
1.
Place the hard drive in the hard-drive caddy.
2.
Tighten the screws that secure the hard drive on either side of the hard-drive
caddy.
3.
Install the hard drive carrier.
4.
Install the cooling shroud.
5.
Install the cover.
6.
Install the front bezel.
7.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Hard-Drive Assembly
22
SAS Backplane
8
Removing the SAS Backplane
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Disconnect the SAS cables.
9.
Push the blue release tabs in the direction of the arrows marked on the hard-drive
housing assembly. Slide the backplane upwards.
23
Related Links
Installing the SAS Backplane
Installing the SAS Backplane
1.
Push the blue release tabs and insert the backplane in the slot along the hard-drive
assembly.
2.
Connect the SAS cables.
3.
Install the hard drive assembly.
4.
Install the hard drive carrier.
5.
Install the optical drive.
6.
Install the cooling shroud.
7.
Install the cover.
8.
Install the front bezel.
9.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the SAS Backplane
24
Power Supply
9
Removing the Power Supply
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Press and hold the orange tab towards latch. Then pull the power supply unit away
from the computer.
Related Links
Installing the Power Supply
25
Installing the Power Supply
1.
Insert the power supply unit into the computer until it clicks into place.
2.
Install the SAS backplane.
3.
Install the hard drive assembly.
4.
Install the hard-drive carrier.
5.
Install the optical drive.
6.
Install the cooling shroud.
7.
Install the cover.
8.
Install the front bezel.
9.
Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Power Supply
26
Control Panel
10
Removing the Control Panel
CAUTION: Two different Torx drivers are needed for the control panel
disassembly/reassembly, a T10 and T8.
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Locate and remove the torx screw securing the control panel.
11. Remove the control panel cables.
27
Related Links
Installing the Control Panel
Installing the Control Panel
1.
Attach the control panel cables.
2.
Replace the torx screw securing the control panel.
3.
Install the power supply.
4.
Install the SAS backplane.
5.
Install the hard drive assembly.
6.
Install the hard-drive carrier.
7.
Install the optical drive.
8.
Install the cooling shroud.
9.
Install the cover.
10. Install the front bezel.
11. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Control Panel
28
System Fan
11
Removing the System Fans
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Press the release tab and lift the fan out of the cooling fan assembly.
12. Repeat step 11 to remove the remaining five cooling fans.
29
Related Links
Installing the System Fans
Installing the System Fans
1.
Insert the fan in the cooling fan assembly until it clicks into place.
2.
Repeat step 1 for the remaining cooling fans.
3.
Install the control panel.
4.
Install the power supply.
5.
Install the SAS backplane.
6.
Install the hard drive assembly.
7.
Install the hard-drive carrier.
8.
Install the optical drive.
9.
Install the cooling shroud.
10. Install the cover.
11. Install the front bezel.
12. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the System Fans
30
Fan Bracket
12
Removing the Removable Fan Bracket
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Pull both release tabs upwards simultaneously to release the bracket.
13. Gently lift the removable fan-bracket from the computer.
31
Related Links
Installing the Removable Fan Bracket
Installing the Removable Fan Bracket
1.
Place the fan bracket in the computer.
2.
Press both release tabs downwards simultaneously to secure the bracket.
3.
Install the system fans.
4.
Install the control panel.
5.
Install the power supply.
6.
Install the SAS backplane.
7.
Install the hard drive assembly.
8.
Install the hard-drive carrier.
9.
Install the optical drive.
10. Install the cooling shroud.
11. Install the cover.
12. Install the front bezel.
13. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Removable Fan Bracket
32
Card Cages
13
Removing the Expansion Card Cages
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Release the clip securing the power cables.
14. Unthread the cables leading to the expansion card cage.
33
15. Carefully lift the expansion card cage.
16. Flip the expansion cage over.
17. Disconnect cables leading to the expansion cards.
34
18. Carefully lift the outer expansion card-cage away from the computer.
19. Disconnect cables leading to the expansion card cage.
20. Carefully lift the inner expansion card-cage away from the computer.
35
Related Links
Installing the Expansion Card Cages
Installing the Expansion Card Cages
1.
Fix the inner expansion card cage in the computer.
2.
Connect the cables leading to the expansion card cage.
3.
Fix the outer expansion card cage in the computer.
4.
Connect the cables leading to the expansion cards.
5.
Flip the expansion cage.
6.
Place and fix the expansion card cage.
7.
Thread the cables leading to the expansion card cage.
8.
Attach the clip securing the power cables.
9.
Install the fan bracket.
10. Install the system fans.
11. Install the control panel.
12. Install the power supply.
13. Install the SAS backplane.
14. Install the hard drive assembly.
15. Install the hard-drive carrier.
16. Install the optical drive.
17. Install the cooling shroud.
18. Install the cover.
19. Install the front bezel.
20. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Expansion Card Cages
36
Power Distribution Unit
14
Removing the Power Distribution Unit
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Release the cable clips leading to the Power Distribution Unit.
15. Disconnect CPU 1, CPU 2, SAS backplane and optical drive power connector.
37
16. Unroute CPU 1, CPU 2, SAS backplane and optical drive power cables.
17. Remove the screws securing the Power Distribution Unit.
18. Carefully lift the Power Distribution Unit up and away from the computer.
38
Related Links
Installing the Power Distribution Unit
Installing the Power Distribution Unit
1.
Place the power distribution unit on the computer.
2.
Fix the screws securing the power distribution unit.
3.
Route and place the CPU 1, CPU 2, SAS Backplane and optical driver power cables.
4.
Connect CPU 1, CPU 2, SAS Backplane and optical driver power connectors.
5.
Attach the cables leading to the power distribution unit.
6.
Install the card cages.
7.
Install the fan bracket.
8.
Install the system fans.
9.
Install the control panel.
10. Install the power supply.
11. Install the SAS backplane.
12. Install the hard drive assembly.
13. Install the hard drive carrier.
14. Install the optical drive.
15. Install the cooling shroud.
16. Install the cover.
17. Install the front bezel.
18. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Power Distribution Unit
39
Center Riser Board
15
Removing the Center Riser Board
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Lift the release tab upwards and gently slide the center riser board towards the
right.
40
16. Lift the center riser board up and away from the computer.
Related Links
Installing the Center Riser Board
Installing the Center Riser Board
1.
Place the center riser board on the computer.
2.
Slide the center riser board into place and press the release tab downwards.
3.
Install the power distribution unit.
4.
Install the card cages.
5.
Install the fan bracket.
6.
Install the system fans.
7.
Install the control panel.
8.
Install the power supply.
9.
Install the SAS backplane.
10. Install the hard drive assembly.
11. Install the hard-drive carrier.
12. Install the optical drive.
13. Install the cooling shroud.
14. Install the cover.
15. Install the front bezel.
16. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Center Riser Board
41
CMOS Battery
Removing the CMOS Battery
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Disconnect cables leading to the power distribution unit.
42
16
17. Press the coin-cell battery inward to allow the battery to pop up from the socket.
(power distribution unit removed for visibility purposes)
18. Lift the coin-cell battery out of the system and properly dispose of the battery.
Related Links
Installing the CMOS Battery
Installing the CMOS Battery
1.
Fix the coin-cell battery in the socket of the computer.
2.
Connect the cables leading to the power distribution unit.
3.
Install the center riser board.
4.
Install the power distribution unit.
5.
Install the card cages.
6.
Install the fan bracket.
7.
Install the system fans.
8.
Install the control panel.
9.
Install the power supply.
10. Install the SAS backplane.
43
11. Install the hard drive assembly.
12. Install the hard drive carrier.
13. Install the optical drive.
14. Install the cooling shroud.
15. Install the cover.
16. Install the front bezel.
17. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the CMOS Battery
44
Video Card
17
Removing the Video Card
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Press the release latch to unsecure the video card.
45
18. Press the release tab in the direction shown by (1) and carefully lift the video card
up and away from the computer as shown by direction marked (2).
Related Links
Installing the Video Card
Installing the Video Card
1.
Insert the video card in the slot provided until it clicks into place.
2.
Press the release latch to secure the video card.
3.
Install the CMOS battery.
4.
Install the center riser board.
5.
Install the power distribution unit.
6.
Install the card cages.
7.
Install the fan bracket.
8.
Install the system fans.
9.
Install the control panel.
10. Install the power supply.
11. Install the SAS backplane.
46
12. Install the hard drive assembly.
13. Install the hard drive carrier.
14. Install the optical drive.
15. Install the cooling shroud.
16. Install the cover.
17. Install the front bezel.
18. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Video Card
47
SAS Controller Card
Removing the SAS Controller Card
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Press the release latch to unsecure the SAS Controller Card.
48
18
19. Carefully lift the SAS Controller Card up and away from the computer.
Related Links
Installing the SAS Controller Card
Installing the SAS Controller Card
1.
Place and insert the SAS controller card on the computer.
2.
Replace the release latch to secure the SAS controller card.
3.
Install the video card.
4.
Install the CMOS battery.
5.
Install the center riser board.
6.
Install the power distribution unit.
7.
Install the card cages.
8.
Install the fan bracket.
9.
Install the system fans.
10. Install the control panel.
11. Install the power supply.
12. Install the SAS backplane.
49
13. Install the hard drive assembly.
14. Install the hard drive carrier.
15. Install the optical drive.
16. Install the cooling shroud.
17. Install the cover.
18. Install the front bezel.
19. Follow the procedures in After Working Inside Your Computer.
20. To enable RAID, see RAID Configuration.
Related Links
Removing the SAS Controller Card
RAID Configuration
The Dell Precision R5500 supports RAID configurations 0, 1, 5 and, 10.
NOTE: For more information, see the SAS controller card user guide available on
support.dell.com/manuals
NOTE: Due to the Dell Precision R5500 hard disk drive backplane architecture, only
one hard disk drive controller can be used at any one time.
You must set your computer to RAID-enabled mode before starting any RAID
configuration procedures. Use the following steps to configure RAID on your computer:
1.
Enter System setup, select Drives. Press <Enter>.
2.
Select SATA operation, press <Enter>.
3.
Select RAID On and press <Enter>, and then press <Esc>.
4.
Select Save/Exit and press <Enter>. Exit the system setup and resume the boot
process.
50
Remote Access Host Card
19
Removing the Remote Access Host Card
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Remove the SAS controller card.
19. Press the release latch to unsecure the Remote Access Host Card.
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20. Carefully lift the Remote Access Host Card up and away from the computer.
Related Links
Installing the Remote Access Host Card
Installing the Remote Access Host Card
1.
Place and insert the Remote Access Host Card in to the slot provided.
2.
Replace the release latch to secure the Remote Access Host Card.
3.
Install the SAS controller card.
4.
Install the video card.
5.
Install the CMOS battery.
6.
Install the center riser board.
7.
Install the power distribution unit.
8.
Install the card cages.
9.
Install the fan bracket.
10. Install the system fans.
11. Install the control panel.
12. Install the power supply.
52
13. Install the SAS backplane.
14. Install the hard drive assembly.
15. Install the hard drive carrier.
16. Install the optical drive.
17. Install the cooling shroud.
18. Install the cover.
19. Install the front bezel.
20. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Remote Access Host Card
53
Front Chassis Assembly
20
Removing the Front Chassis Assembly
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Remove the SAS controller card.
19. Remove the remote access host card.
20. Press down on the two release tabs (marked as 1) and slide the front-chassis
assembly towards the front of the computer (marked as 2).
54
Related Links
Installing the Front Chassis Assembly
Installing the Front-Chassis Assembly
1.
Slide the front-chassis assembly towards the back of the computer until it clicks
into place.
2.
Install the remote access host card.
3.
Install the SAS controller card.
4.
Install the video card.
5.
Install the CMOS battery.
6.
Install the center riser board.
7.
Install the power distribution unit.
8.
Install the card cages.
9.
Install the fan bracket.
10. Install the system fans.
11. Install the control panel.
12. Install the power supply.
13. Install the SAS backplane.
14. Install the hard drive assembly.
15. Install the hard drive carrier.
16. Install the optical drive.
17. Install the cooling shroud.
18. Install the cover.
19. Install the front bezel.
20. Follow the procedures in After Working Inside Your Computer.
Related Links
55
Removing the Front-Chassis Assembly
56
Processor and Heat Sink
21
Removing the Processors and Heat Sink
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Remove the SAS controller card.
19. Remove the remote access host card.
20. Remove the front chassis assembly.
21. Loosen the retaining screws on the heat sink.
57
22. Gently lift the heat sink off the processor and remove it from the computer.
23. Position your thumb firmly over the processor socket-release lever. Release the
lever from the locked position by pushing down and pulling out from under the tab.
24. Rotate the lever 90 degrees upward until the processor is released from the socket.
Rotate the processor shield upward and remove it.
58
25. Carefully lift the processor out of the socket.
26. Repeat steps 21 to 25 for the second processor (if installed).
Related Links
Installing the Processors and Heat Sink
Installing the Processors and Heat Sink
1.
Place and insert the processor in the socket.
2.
Press the processor shield downwards and cover the socket.
59
3.
Press the processor socket-release lever downwards and fix it under the tab in the
locked position.
4.
Place the heat sink over the processor on the system board.
5.
Tighten and secure the retaining screws on the heat sink.
6.
Repeat steps 1 to 5 for the second processor.
7.
Install the front chassis assembly.
8.
Install the remote access host card.
9.
Install the SAS controller card.
10. Install the video card.
11. Install the CMOS battery.
12. Install the center riser board.
13. Install the power distribution unit.
14. Install the card cages.
15. Install the fan bracket.
16. Install the system fans.
17. Install the control panel.
18. Install the power supply.
19. Install the SAS backplane.
20. Install the hard drive assembly.
21. Install the hard drive carrier.
22. Install the optical drive.
23. Install the cooling shroud.
24. Install the cover.
25. Install the front bezel.
26. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Processors and Heat Sink
60
Memory
22
Removing the Memory
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Remove the SAS controller card.
19. Remove the remote access host card.
20. Remove the front chassis assembly.
21. Remove the processor and heat sink.
22. Release the memory tabs.
61
23. Remove the memory module.
24. Repeat steps 22 and 23 for the other memory modules.
Related Links
Installing the Memory
Installing the Memory
1.
Insert the memory module in the slot.
2.
Press back the memory tabs to lock it into place.
62
3.
Repeat steps 1 and 2 for the remaining memory modules.
4.
Install the processor and heat sink.
5.
Install the front chassis assembly.
6.
Install the remote access host card.
7.
Install the SAS controller card.
8.
Install the video card.
9.
Install the CMOS battery.
10. Install the center riser board.
11. Install the power distribution unit.
12. Install the card cages.
13. Install the fan bracket.
14. Install the system fans.
15. Install the control panel.
16. Install the power supply.
17. Install the SAS backplane.
18. Install the hard drive assembly.
19. Install the hard drive carrier.
20. Install the optical drive.
21. Install the cooling shroud.
22. Install the cover.
23. Install the front bezel.
24. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the Memory
63
System Board
Removing the System Board
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the front bezel.
3.
Remove the cover.
4.
Remove the cooling shroud.
5.
Remove the optical drive.
6.
Remove the hard drive carrier.
7.
Remove the hard-drive assembly.
8.
Remove the SAS Backplane.
9.
Remove the power supply.
10. Remove the control panel.
11. Remove the system fans.
12. Remove the removable fan bracket.
13. Remove the expansion card cages.
14. Remove the power distribution unit.
15. Remove the center riser board.
16. Remove the CMOS battery.
17. Remove the video card.
18. Remove the SAS controller card.
19. Remove the remote access host card.
20. Remove the front chassis assembly.
21. Remove the processors and heat sink.
22. Remove the memory.
23. Disconnect all cables leading to the system board.
64
23
24. Lift the blue release tab and gently slide the system board towards the left.
25. Carefully lift the system board up and away from the chassis.
Related Links
Installing the System Board
65
Installing the System Board
1.
Place the system board on the chassis.
2.
Gently slide the system board towards the back of the computer. Press the blue
release tab.
3.
Connect all cables to the system board.
4.
Install the memory.
5.
Install the processor and heat sink.
6.
Install the front chassis assembly.
7.
Install the remote access host card.
8.
Install the SAS controller card.
9.
Install the video card.
10. Install the CMOS battery.
11. Install the center riser board.
12. Install the power distribution unit.
13. Install the card cages.
14. Install the fan bracket.
15. Install the system fans.
16. Install the control panel.
17. Install the power supply.
18. Install the SAS backplane.
19. Install the hard drive assembly.
20. Install the hard drive carrier.
21. Install the optical drive.
22. Install the cooling shroud.
23. Install the cover.
24. Install the front bezel.
25. Follow the procedures in After Working Inside Your Computer.
Related Links
Removing the System Board
66
System Setup
24
Boot Menu
As with previous workstation platforms, this computer includes a one-time boot menu.
This feature gives users a quick and convenient mechanism to bypass the System Setupdefined boot device order and boot directly to a specific device (for example: floppy, CDROM, or hard drive). The boot menu enhancements introduced on previous platforms are
as follows:
•
Easier access - Although the <Ctrl><Alt><F8> keystroke still exists and can be used
to call up the menu, simply press <F12> during system boot to access the menu.
•
User prompting - Not only is the menu easy to access, but the user is prompted to
use the keystroke on the BIOS splash screen. The keystroke is no longer "hidden"
from the user.
•
Diagnostics options - The boot menu includes two diagnostic options, IDE Drive
Diagnostics (90/90 Hard Drive Diagnostics) and Boot to the Utility Partition. The
benefit here is that the user does not have to remember the <Ctrl><Alt><D> and
<Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes.
NOTE: Since the one-time boot menu only affects the current boot, it has the added
benefit of not requiring the technician to restore the customer's boot order after
completing troubleshooting.
67
The computer has several keystroke options available during the POST process at the
Dell Logo screen. These keystrokes make several options available.
Keystroke
Function
Description
<F2>
Enter
System
Setup
Use System Setup to make changes
to the user-definable settings.
<F12> or <Ctrl><Alt><F8>
Enter Boot
Menu
One-time boot and diagnostics utility
menu.
<F3>
Network
Boot
Bypass the BIOS boot sequence and
boot directly to the network.
Timing Key Sequences
The keyboard is not the first device initialized by Setup. As a result, if you press a
keystroke too early, you lock out the keyboard. When this happens, a keyboard error
message appears on the monitor, and you cannot restart the system with the
<Ctrl><Alt><Del> keys.
To avoid this scenario, wait until the keyboard is initialized before pressing the keystroke.
There are two ways to know that this has happened:
•
•
The keyboard lights flash.
The "F2=Setup" prompt appears in the top right-hand corner of the screen during
boot.
The second method is good if the monitor is already warmed up. If it is not, the system
often passes the window of opportunity before the video signal is visible. If this is the
case, rely on the first method—the keyboard lights—to know the keyboard is initialized.
Dell Diagnostics
Factory-installed platforms include 32-bit system diagnostics on the installed utility
partition. Access these diagnostics using the <F12> keystroke during system boot and
select Diagnostics.
After pressing the keystroke, the appropriate modules load and the PSA diagnostics run.
If this passes, the standard Dell Diagnostics main menu appears. When exiting the
diagnostics, the system reboots and returns to the installed operating system. Restarting
the computer with the <Ctrl><Alt><Del> keystroke also returns the system to the normal
boot sequence as well.
Drives sent for service replacement do not have the utility partition and therefore do not
have this capability. If pressed, the keystroke is ignored on these drives.
68
NOTE: The utility partition is not protected from debug routines or the FDISK utility.
System Setup Options
NOTE: Depending on the computer and its installed devices, the items listed in this
section may or may not appear.
•
To make changes to the BIOS setup, select one of the below options, update the
information and click Apply.
•
To revert to the factory settings, click Load Defaults.
•
To close the window, click Exit.
General
System Board
Displays the following information:
•
•
•
•
System Information: Displays BIOS Version, Service Tag,
Express Service Code, Asset Tag, Manufacture Date, and
the Ownership Date.
Memory Information: Displays Memory Installed, Memory
Speed, Number of Active Channels, Memory Technology,
DIMM 1 Size, DIMM 2 Size, DIMM 3 Size, DIMM 4 Size,
DIMM 5 Size, DIMM 6 Size, DIMM 7 Size , DIMM 8 Size ,
DIMM 9 Size ,DIMM 10 Size, DIMM 11 Size and DIMM 12
Size.
Processor Information: Displays processor information for
each CPU. The following fields are common for CPU 1 and
CPU 2: Processor Type, Processor Speed, QPI Speed,
Processor L2 Cache, Processor L3 Cache, Processor ID,
Microcode Version, Multi Core Capable, HT Capable and
64-Bit Technology.
Slot Information: Displays SLOT1, SLOT1, SLOT2, SLOT3,
SLOT4, SLOT5, SLOT6, and SLOT7.
Date/Time
Displays current date and time settings. Changes to the system
date and time take effect immediately.
Boot Sequence
Specifies the order in which the computer attempts to find an
operating system from the devices specified in this list.
•
•
•
•
•
USB Floppy Drive
#2300 ID00 LUN0 FUJITSU MBE2147RC
#2300 ID01 LUN0 FUJITSU MBE2147RC
CD/DVD/CD-RW Drive
Onboard or USB CD-ROM Drive
69
General
•
USB Device
Drives
Diskette Drive
Determines how the BIOS configures floppy drives
•
•
SATA Operation
Disabled
Enabled (default)
Configures the operating mode of the integrated hard-drive
controller.
•
•
•
SMART Reporting
RAID Autodetect / AHCI
RAID Autodetect / ATA
RAID On (default)
Controls if hard drive errors for integrated drives are reported
during start up.
Enable Smart Reporting — Disabled by default
Drives
These fields let you enable or disable various drives in the
computer:
•
•
•
•
•
•
SATA-0
SATA-1
SATA-2
SATA-3
SATA-4
SATA-5
System Configuration
Integrated NICs
Enables or disables the integrated network card. You can set the
integrated NIC to:
•
•
•
USB Controller
70
Disable
Enable (default)
Enabled with PXE
Enables or disables the integrated USB controller.
System Configuration
•
•
•
Serial Port #1
Disable
Enable (Default)
No Boot
Determines how the built-in serial port operates.
•
•
•
•
Disable
Auto (default)
COM1
COM3
Spread Spectrum
Clocking
Enables or disables spread spectrum clocking.
Miscellaneous
Devices
Enables or disables various system devices.
•
•
Disable
Enable (default)
•
•
•
Front USB
Rear USB
Audio
Video
Primary Video
Allows the user to specify the order in which the system assigns
primary video controller when two or more controllers are
available.
•
•
Option 1
Option 2
Performance
Multi Core Support
Specifies whether the computer will have one or all cores
enabled.
Enable Multi Core Support — Enabled by default.
Hyper-Threading
Technology
Enables or disables the Hyper-Threading Technology.
Intel TurboBoost
Enables or disables the Intel TurboBoost mode of the processor.
Enable Hyper-Threading Technology — Disabled by default.
71
Performance
Enable Intel Turbo Boost Technology — Enabled by default
Intel SpeedStep
Enables or disables the Intel SpeedStep mode of the processor.
Enable Intel SpeedStep — Enabled by default
C States Control
Enables or disables additional processor sleep states.
C States Control — Enabled by default
Hardware
Prefetcher
When enabled, it will automatically prefetch data and code for
the processor.
Enable Hardware Prefetcher — Enabled by default
Adjacent Cache
Line Prefetch
When enabled, the processor will retrieve the current and
subsequent cache line.
Enable Adjacent Cache Line Prefetch — Enabled by default
Limit CPUID Value
When enabled, limits the maximum value the processor Standard
CPUID Function will support.
Enable CPUID Limit — Disabled by default
Memory Node
Interleaving
Controls how many system memory distributed between physical
processors is configured and reported to the operating system.
•
•
SMP (default)
NUMA
Virtualization Support
Virtualization
Specifies whether a Virtual Machine Monitor (VMM) can
utilize the additional hardware capabilities provided by Intel
Virtualization Technology.
Enable Intel® Virtualization Technology - Enabled by default.
VT for Direct I/O
Specifies whether a Virtual Machine Monitor (VMM) can
utilize additional hardware capabilities provided by Intel
Virtualization technology for direct I/O.
Enable Intel® VT for Direct I/O - Disabled by default.
Security
Administrator
Password
Used to prohibit an unauthorized user from changing any
configuration settings. Enter the following details and click OK:
1.
72
Old Password
Security
2.
3.
System Password
Used to prohibit an unauthorized user from booting. Enter the
following details and click OK.
1.
2.
3.
Password Changes
New Password
Re-enter the new password
Enter the old password — If the password is not set, the
'Enter the old password' field will not be set.
Enter the new password
Re-enter the password
Controls the interaction between the system password and the
administrator password.
Enable Password Changes (enabled by default)
TPM Security
Controls whether the Trusted Platform Module (TPM) in the
system is enabled and visible to the operating system. When
enabled, the BIOS will turn on the TPM during POST so that it
can be used by the operating system.
TPM Security (disabled by default)
When the option is enabled, the user can select between three
options:
•
•
•
CPU XD Support
Deactivate
Activate
Clear
Enables or disables the Execute Disable mode of the processor.
Enable CPU XD Support — Enabled by default
OROM Protection
Determines whether access to the Option ROM configurations
are permitted during boot (like CTRL+I or CRTL+P).
Enable OROM Protection — Enabled by default
Computrace(R)
Activates or deactivates the BIOS module interface of the
optional Computrace Service from Absolute Software.
•
•
•
Chassis Intrusion
Deactivate - Disabled by default.
Disable
Activate
Controls the chassis intrusion feature. You can set this option to:
73
Security
Clear Intrusion Warning — Enabled by default
Options available are enabled when the check box is selected.
•
•
•
Disable
Enable
On-Silent — Enabled by default (if chassis intrusion is
detected)
Power Management
AC Recovery
Determines how the system responds when AC power is reapplied after a power loss. You can set the AC Recovery to:
•
•
•
Auto On Time
Power Off (default)
Power On
Last State
Sets time to automatically turn on the computer. Time is kept in
standard 12-hour format (hour:minutes:seconds). Change the
startup time by typing the values in the time and AM/PM fields.
The options available are:
•
•
•
Disable (default)
Every Day
Weekdays
NOTE: This feature does not work if you turn off your
computer using the switch on a power strip or surge
protector or if Auto Power is set to disabled.
Low Power Mode
Determines how aggressive the computer is at conserving
power while it is shutdown or in Hibernate mode.
Enable Low Power Mode — Disabled by default
Remote Wake Up
Determines if the system can be powered up remotely from
Suspend, Hibernate, or Off.
•
•
•
74
Disable
Enable
Enable with Boot to NIC
Maintenance
Service Tag
Displays the Service Tag of your computer.
Asset Tag
Allows you to create a system asset tag if an asset tag is not
already set.
System Management
Controls the System Management mechanism.
•
•
SERR Messages
Disable (default)
DASH/ASF 2.0
Controls the SERR message mechanism.
Enable SERR Messages — Enabled by default
POST Behavior
Fast Boot
Allows speeding up the boot process by bypassing some
compatibility steps.
Enable Fast Boot — Enabled by default
Numlock LED
Specifies if Numlock feature should be on when your computer
starts.
Enable Numlock LED — Enabled by default
POST Hotkeys
Specifies if the sign-on screen displays a message stating the
keystroke sequence required to enter the Setup program or the
QuickBoot feature.
Enable F12 = Boot menu — Enabled by default
Keyboard Errors
Specifies if keyboard related errors are reported when the
system boots
Enable Keyboard Error Detection
FX100 BIOS Access
If enabled, allows a remote user to access BIOS Setup via
FX100 Portal.
Enable FX100 BIOS Access — Enabled by default
System Logs
BIOS Events
Displays the system event log and allows you to:
•
•
Clear Log
Mark All Entries
75
Troubleshooting
25
Diagnostic LEDs
NOTE: The diagnostic LEDs only serve as an indicator of the progress through the
POST process. These LEDs do not indicate the problem that caused the POST
routine to stop.
The diagnostic LEDs are located on the front of the chassis next to the power button.
These diagnostic LEDs are only active and visible during the POST process. Once the
operating system starts to load, they turn off and are no longer visible.
The system now includes pre-POST and POST LEDs in an attempt to help pinpointing a
possible problem with the system easier and more accurate.
NOTE: The diagnostic lights will blink when the power button is amber or off, and
will not blink when it is blue. This has no other significance.
76
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
The computer is
either turned off or
is not receiving
power.
•
•
•
•
•
A possible system
board failure has
occurred.
Re-seat the
power cable in
the power
connector at the
back of the
computer and
the electrical
outlet.
Bypass power
strips, power
extension
cables, and
other power
protection
devices to verify
that the
computer turns
on properly.
Ensure that any
power strips
being used are
plugged into an
electrical outlet
and are turned
on.
Ensure that the
electrical outlet
is working by
testing it with
another device,
such as a lamp.
Ensure that the
main power
cable and front
panel cable are
securely
connected to
the system
board.
Unplug the
computer. Allow
one minute for the
power to drain. Plug
the computer into a
77
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
working electrical
outlet and press the
power button.
A possible system
•
board, power
supply, or peripheral
failure has
occurred.
•
•
78
Power off
computer,
leaving the
computer
plugged in.
Press and hold
the power
supply test
button at the
rear of the
power supply
unit. If the LED
next to the
switch
illuminates, the
problem may be
with your
system board.
If the LED next
to the switch
does not
illuminate,
disconnect all
internal and
external
peripherals, and
press and hold
the power
supply test
button. If it
illuminates,
there could be a
problem with a
peripheral.
If the LED still
does not
illuminate,
remove the PSU
connections
from the system
board, then
press and hold
the power
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
•
Memory modules
are detected, but a
memory power
failure has
occurred.
•
•
supply button. If
it illuminates,
there could be a
problem with
the system
board.
If the LED still
does not
illuminate, the
problem is with
the power
supply.
If two or more
memory
modules are
installed,
remove the
modules, then
re-install one
module and restart the
computer. If the
computer starts
normally,
continue to
install additional
memory
modules (one at
a time) until you
have identified a
faulty module or
reinstalled all
modules without
error. If only one
memory module
is installed, try
moving it to a
different DIMM
connector and
re-start the
computer.
If available,
install verified
working
memory of the
79
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
same type into
your computer.
A possible CPU or
Replace the CPU
system board failure with a known good
has occurred.
CPU. If the
computer still fails
to boot, inspect the
CPU socket for
damage.
80
BIOS may be
corrupt or missing.
The computer
hardware is
operating normally
but the BIOS may be
corrupt or missing.
A possible system
board failure has
occurred.
Remove all
peripheral cards
from the PCI and
PCI-E slots and restart the computer.
If the computer
boots, add the
peripheral cards
back one by one
until you find the
bad one.
Power connector
not installed
properly.
Re-seat the 2x2
power connector
from the power
supply unit.
Possible peripheral
card or system
board failure has
occurred.
Remove all
peripheral cards
from the PCI and
PCI-E slots and restart the computer.
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
If the computer
boots, add the
peripheral cards
back one by one
until you find the
bad one.
A possible system
board failure has
occurred.
•
•
A possible coin cell
battery failure has
occurred.
Disconnect all
internal and
external
peripherals, and
re-start the
computer. If the
computer boots,
add the
peripheral cards
back one by one
until you find the
bad one.
If the problem
persists, the
system board is
faulty.
Remove the coin
cell battery for one
minute, reinstall the
battery, and restart.
The computer is in a Ensure that the
normal on condition. display is connected
The diagnostic
and powered on.
lights are not lit
after the computer
successfully boots
to the operating
system.
A possible
processor failure
has occurred.
Re-seat the
processor.
81
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
Memory modules
are detected, but a
memory failure has
occurred.
•
•
A possible graphics
card failure has
occurred.
•
•
•
82
If two or more
memory
modules are
installed,
remove the
modules (see
your service
manual), then
re-install one
module (see
your service
manual) and restart the
computer. If the
computer starts
normally,
continue to
install additional
memory
modules (one at
a time) until you
have identified a
faulty module or
reinstalled all
modules without
error.
If available,
install working
memory of the
same type into
your computer.
Ensure that the
display/monitor
is plugged into a
discrete graphic
card.
Re-seat any
installed
graphics cards.
If available,
install a working
graphics card
into your
computer.
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
A possible floppy
drive or hard drive
failure has
occurred.
Re-seat all power
and data cables.
A possible USB
Re-install all USB
failure has occurred devices and check
all cable
connections.
No memory modules •
are detected.
•
Memory modules
are detected, but a
memory
configuration or
compatibility error
has occurred.
•
•
If two or more
memory
modules are
installed,
remove the
modules, then
reinstall one
module and
restart the
computer. If the
computer starts
normally,
continue to
install additional
memory
modules (one at
a time) until you
have identified a
faulty module or
reinstalled all
modules without
error.
If available,
install working
memory of the
same type into
your computer.
Ensure that no
special
requirements
for memory
module/
connector
placement exist.
Ensure that the
memory you are
83
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
using is
supported by
your computer.
A possible
expansion card
failure has
occurred.
•
•
•
A possible system
board resource
and/or hardware
failure has
occurred.
84
•
•
Determine if a
conflict exists
by removing an
expansion card
(not a graphics
card) and
restarting the
computer.
If the problem
persists,
reinstall the
card you
removed, then
remove a
different card
and restart the
computer.
Repeat this
process for
each expansion
card installed. If
the computer
starts normally,
troubleshoot the
last card
removed from
the computer
for resource
conflicts.
Clear CMOS.
Disconnect all
internal and
external
peripherals, and
restart the
computer. If the
computer boots,
add the
peripheral cards
back one by one
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
•
Some other failure
has occurred.
•
•
•
•
until you find the
bad one.
If the problem
persists, the
system board /
system board
component is
faulty.
Ensure that the
display/monitor
is plugged into a
discrete graphic
card.
Ensure that all
hard drives and
optical drive
cables are
properly
connected to
the system
board.
If there is an
error message
on the screen
identifying a
problem with a
device (such as
the floppy drive
or hard drive),
check the
device to make
sure it is
functioning
properly.
If the operating
system is
attempting to
boot from a
device (such as
the floppy drive
or optical drive),
check system
setup to ensure
the boot
sequence is
85
Light Pattern
Diagnostic LEDs
Problem Description
Troubleshooting
Steps
Power Button LED
correct for the
devices
installed on your
computer.
Beep Codes
The computer can emit a series of beeps during start-up if the display cannot show
errors or problems. These series of beeps, called beep codes, identify various problems.
The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec,
and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS
should detect if the user presses the power button. If so, BIOS will jump out from looping
and execute the normal shutdown process and power system.
Code
1-1-2
Cause
Microprocessor register failure
Code
1-1-3
Cause
NVRAM
Code
1-1-4
Cause
ROM BIOS checksum failure
Code
1-2-1
Cause
Programmable interval timer
Code
1-2-2
Cause
DMA initialization failure
Code
1-2-3
Cause
DMA page register read/write failure
Code
1-3-1 through 2-4-4
Cause
DIMMs not being properly identified or used
86
Code
3-1-1
Cause
Slave DMA register failure
Code
3-1-2
Cause
Master DMA register failure
Code
3-1-3
Cause
Master interrupt mask register failure
Code
3-1-4
Cause
Slave interrupt mask register failure
Code
3-2-2
Cause
Interrupt vector loading failure
Code
3-2-4
Cause
Keyboard Controller Test failure
Code
3-3-1
Cause
NVRAM power loss
Code
3-3-2
Cause
NVRAM configuration
Code
3-3-4
Cause
Video Memory Test failure
Code
3-4-1
Cause
Screen initialization failure
Code
3-4-2
Cause
Screen retrace failure
Code
3-4-3
Cause
Search for video ROM failure
87
Code
4–2–1
Cause
No time tick
Code
4–2–2
Cause
Shutdown failure
Code
4–2–3
Cause
Gate A20 failure
Code
4–2–4
Cause
Unexpected interrupt in protected mode
Code
4–3–1
Cause
Memory failure above address 0FFFFh
Code
4–3–3
Cause
Timer-chip counter 2 failure
Code
4–3–4
Cause
Time-of-day clock stopped
Code
4–4–1
Cause
Serial or parallel port test failure
Code
4–4–2
Cause
Failure to decompress code to shadowed memory
Code
4–4–3
Cause
Math coprocessor test failure
Code
4–4–4
Cause
Cache test failure
88
Error Messages
Address mark not found
Description
The BIOS found a faulty disk sector or could not find a
particular disk sector.
Alert! Previous attempts at booting this system have failed at
checkpoint [nnnn]. For help in resolving this problem, please note
this checkpoint and contact Dell Technical Support.
Description
The computer failed to complete the boot routine three
consecutive times for the same error. Contact Dell and report
the checkpoint code (nnnn) to the support technician
Alert! Security override Jumper is installed.
Description
The MFG_MODE jumper has been set and AMT Management
features are disabled until it is removed.
Attachment failed to respond
Description
The floppy or hard drive controller cannot send data to the
associated drive.
Bad command or file name
Description
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct pathname.
Bad error-correction code (ECC) on disk read
Description
The floppy or hard drive controller detected an uncorrectable
read error.
89
Controller has failed
Description
The hard drive or the associated controller is defective.
Data error
Description
The floppy or hard drive cannot read the data. For the Windows
operating system, run the chkdsk utility to check the file
structure of the floppy or hard drive. For any other operating
system, run the appropriate corresponding utility.
Decreasing available memory
Description
One or more memory modules may be faulty or improperly
seated. Re-install the memory modules and, if necessary,
replace them.
Diskette drive 0 seek failure
Description
A cable may be loose or the computer configuration
information may not match the hardware configuration.
Diskette read failure
Description
The floppy disk may be defective or a cable may be loose. If the
drive access light turns on, try a different disk.
Diskette subsystem reset failed
Description
The floppy drive controller may be faulty.
Gate A20 failure
Description
90
One or more memory modules may be faulty or improperly
seated. Reinstall the memory modules and, if necessary,
replace them.
General failure
Description
The operating system is unable to carry out the command. This
message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action to
resolve the problem.
Hard-disk drive configuration error
Description
The hard drive failed initialization.
Hard-disk drive controller failure
Description
The hard drive failed initialization.
Hard-disk drive failure
Description
The hard drive failed initialization.
Hard-disk drive read failure
Description
The hard drive failed initialization.
Invalid configuration information-please run SETUP program
Description
The computer configuration information does not match the
hardware configuration.
Invalid Memory configuration, please populate DIMM1
Description
DIMM1 slot does not recognize a memory module. The module
should be re-seated or installed.
91
Keyboard failure
Description
A cable or connector may be loose, or the keyboard or
keyboard/mouse controller may be faulty.
Memory address line failure at address, read value expecting
value
Description
A memory module may be faulty or improperly seated. Reinstall
the memory modules and, if necessary, replace them.
Memory allocation error
Description
The software you are attempting to run is conflicting with the
operating system, another program, or a utility.
Memory data line failure at address, read value expecting value
Description
A memory module may be faulty or improperly seated. Reinstall
the memory modules and, if necessary, replace them.
Memory double word logic failure at address, read value
expecting value
Description
A memory module may be faulty or improperly seated. Reinstall
the memory modules and, if necessary, replace them.
Memory odd/even logic failure at address, read value expecting
value
Description
A memory module may be faulty or improperly seated. Reinstall
the memory modules and, if necessary, replace them
Memory write/read failure at address, read value expecting value
Description
92
A memory module may be faulty or improperly seated. Reinstall
the memory modules and, if necessary, replace them.
Memory size in CMOS invalid
Description
The amount of memory recorded in the computer configuration
information does not match the memory installed in the
computer.
Memory tests terminated by keystroke
Description
A keystroke interrupted the memory test.
No boot device available
Description
The computer cannot find the floppy disk or hard drive.
No boot sector on hard-disk drive
Description
The computer configuration information in System Setup may
be incorrect.
No timer tick interrupt
Description
A chip on the system board might be malfunctioning.
Non-system disk or disk error
Description
The floppy disk in drive A does not have a bootable operating
system installed on it. Either replace the floppy disk with one
that has a bootable operating system, or remove the floppy disk
from drive A and restart the computer.
Not a boot diskette
Description
The operating system is trying to boot to a floppy disk that does
not have a bootable operating system installed on it. Insert a
bootable floppy disk.
93
Plug and play configuration error
Description
The computer encountered a problem while trying to configure
one or more cards.
Read fault
Description
The operating system cannot read from the floppy or hard drive,
the computer could not find a particular sector on the disk, or
the requested sector is defective.
Requested sector not found
Description
The operating system cannot read from the floppy or hard drive,
the computer could not find a particular sector on the disk, or
the requested sector is defective.
Reset failed
Description
The disk re-set operation failed.
Sector not found
Description
The operating system cannot locate a sector on the floppy or
hard drive.
Seek error
Description
The operating system cannot find a specific track on the floppy
disk or hard drive.
Shutdown failure
Description
94
A chip on the system board might be malfunctioning.
Time-of-day clock stopped
Description
The battery might be dead.
Time-of-day not set-please run the System Setup program
Description
The time or date stored in System Setup does not match the
computer clock.
Timer chip counter 2 failed
Description
A chip on the system board may be malfunctioning.
Unexpected interrupt in protected mode
Description
The keyboard controller may be malfunctioning or a memory
module may be loose.
WARNING: Dell's Disk Monitoring System has detected that drive
[0/1] on the [primary/secondary] EIDE controller is operating
outside of normal specifications. It is advisable to immediately
back up your data and replace your hard drive by calling your
support desk or Dell.
Description
During initial startup, the drive detected possible error
conditions. When your computer finishes booting, immediately
back up your data and replace your hard drive (for installation
procedures, see "Adding and Removing Parts" for your
computer type). If no replacement drive is immediately
available and the drive is not the only bootable drive, enter
System Setup and change the appropriate drive setting to
None. Then remove the drive from the computer.
Write fault
Description
The operating system cannot write to the floppy or hard drive.
95
Write fault on selected drive
Description
The operating system cannot write to the floppy or hard drive.
X:\ is not accessible. The device is not ready
Description
96
The floppy drive cannot read the disk. Insert a floppy disk into
the drive and try again.
26
Specifications
Specifications
NOTE: Offerings may vary by region. The following specifications are only those
required by law to ship with your computer. For more information regarding the
configuration of your computer, click Start → Help and Support and select the
option to view information about your computer.
Processor
Type
Intel Xeon 5600 series CPUs
Cache
Instruction Cache
32 kB
Data Cache
32 kB
256 kB Mid-Level Cache per core
12 MB Last-Level Cache shared among all
cores
System Information
Chipset
Intel 5520 chipset
BIOS chip (NVRAM)
16 Mb SPI
Memory
Type
DDR3, ECC only
Speed
1066 Mhz and 1333 MHz
Connectors
twelve DIMM slots
Capacity
1 GB, 2 GB, 4 GB, 8 GB, and 16 GB
Minimum memory
1 GB
97
Memory
Maximum memory
192 GB
Video
Discrete
Up to two PCI Express x16 graphics cards
full-height, full-length. Maximum of 450 W
Audio
Integrated
Analog Devices ADI1984A
Network
Integrated
two Broadcom BCM5761 Gigabit Ethernet
controllers with support for teaming.
Expansion Bus
Bus type:
PCI Express 2.0
PCI 2.3
SATA 1.0 and 2.0
USB 2.0
Bus speed:
PCI: 133 MB/s
PCI Express:
•
•
•
x4-slot bidirectional speed - 2 GB/s
x8-slots bidirectional speed - 4 GB/s
x16-slots bidirectional speed - 8 GB/s
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps high speed, 12 Mbps full
speed, 1.2 Mbps low speed
Card Slots
Outer Riser:
Slot 1
98
PCI Express x8/x16 electrical/mechanical,
full-height, full-length
Card Slots
Slot 2
PCI Express x16 electrical and
mechanical, full-height, full-length
Slot 3
N/A
Slot 4
PCI Express x16 electrical and
mechanical, full-height, full-length
Center Riser Option 1:
Slot 5
PCI 32b, 5V, full-height, full-length
Slot 6
PCI Express x16 electrical and
mechanical, full-height, full-length
Center Riser Option 2:
Slot 5
PCI Express x8/x16 electrical/mechanical,
full-height, full-length
Slot 6
PCI Express x16 electrical and
mechanical, full-height, full-length
Rear IO:
Slot 7
PCI Express x4/x8 electrical/mechanical,
half-height, half-length
Drives
Externally accessible:
slimline SATA optical bays
one
2.5 inch drive bays
five SATA drives with onboard Intel
controller or six SAS drives with SAS/
PERC 6iR cards
Internally accessible
none
External connectors
Audio
stereo out, Mic/Line In
Network
two RJ-45
Serial
one 9-pin connector, 16550C-compatible
USB
front panel: 2; rear panel: 4
Video
video card dependant
99
External connectors
System ID
Cable Management Arm (CMA) remote
LED connector
Internal connectors
SATA
two 36-pin Mini-SAS connectors; one
seven-pin SATA connector
Risers
two 280-pin connectors
Front USB
one 14-pin connector
Add-in HBA HDD LED
one four-pin connector
System power
one 24-pin connector
Power distribution board communication
one six-pin connector
Front panel control
one 28-pin connector
Systems fans
six four-pin connectors
Host card remote power control
one two-pin connector
CPU/Memory power
two eight-pin connectors
Memory
twelve 240-pin connectors (DDR3)
Rear IO:
PCI Express
one 98-pin connector (x8)
Serial
one 14-pin connector
Risers:
Outer Riser
PCI Express
three 164-pin connectors (x16)
Center Riser Option 1:
PCI
one 120-pin connector (32 bit)
PCI Express
one 164-pin connectors (x16)
Center Riser Option 2
PCI Express
two 164-pin connectors (x16)
Front IO:
100
Front USB
one 14-pin connector
Internal USB
one four-pin connector
Internal connectors
Front panel control
one 28-pin connector
HDD Back Panel :
SATA
two 36-pin Mini-SAS connectors; six 29pin HDD connectors
Power
one 14–pin connector
Controls and Lights
Power button light:
off — system is off or unplugged.
solid blue light — computer is operating normally.
blinking blue light — computer is in stand by.
solid amber light — the computer does not start, indicating
a problem with the system board or power supply.
blinking amber light — indicates a problem has occurred
with the system board.
System ID button and light blue light — flashes (front and back of chassis) when the
button is pressed. Press the button again to turn it off.
Drive activity light
blue light — blinking blue light indicates that the computer
is reading data from, or writing data to the hard drive.
Network link integrity
lights (front):
blue light — A good connection exists between the
network and the computer.
off (no light) — The computer is not detecting a physical
connection to the network.
Network link integrity
lights (rear):
green light — A good connection at 10 Mbs exists between
the network and the computer
orange light — A good connection at 100 Mbs exists
between the network and the computer.
amber light — A good connection at 1000 Mbs exists
between the network and the computer.
Network activity lights
amber light — flashes when there is network activity on
the connection.
Diagnostic lights:
off — computer is off or has completed POST.
amber/blinking light — see the service manual for specific
diagnostic codes.
101
Power
Coin-cell battery
3 V CR2032 lithium coin cell
Voltage
100 V to 240 V, 12.00 A to 6.00 A, 50 Hz to
60 Hz
Wattage
1023 W on 100 VAC to 120 VAC, 1100 W
on 200 VAC to 240 VAC
Maximum heat dissipation
4774 BTU/hr
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
NOTE: See the safety information that shipped with your computer for important
voltage setting information.
Physical
Height
86.30 mm (3.40 inches)
Width
440.60 mm (17.35 inches)
Depth
with front bezel
792.70 mm (31.21 inches)
without front bezel
753.60 mm (29.67 inches)
Weight (Minimum)
with front bezel
23.91 kg (52.6 lb)
without front bezel
23.52 kg (51.7 lb)
Environmental
Temperature:
Operating
10 °C to 35 °C (50 °F to 95 °F)
Storage
-40 °C to 65 °C (-40 °F to 149 °F)
Relative humidity (maximum):
Operating
10% to 90% (noncondensing)
Storage
5% to 95% (noncondensing)
Maximum vibration:
Operating
102
5 Hz to 350 Hz at 0.0002 G2/Hz
Environmental
Storage
5 Hz to 500 Hz at 0.001 to 0.01 G2/Hz
Maximum shock:
Operating
40 G +/- 5% with pulse duration of 2 msec
+/- 10% (equivalent to 20 in/sec [51 cm/
sec])
Storage
105 G +/- 5% with pulse duration of 2
msec +/- 10% (equivalent to 50 in/sec
[127 cm/sec])
Altitude:
Operating
–15.2 m to 3048 m (–50 ft to 10,000 ft)
Storage
–15.2 m to 10,668 m (–50 ft to 35,000 ft)
Airborne contaminant level
G1 or lower as defined by ISA-S71.04–
1985
103
Contacting Dell
27
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit support.dell.com.
2.
Select your support category.
3.
If you are not a U.S. customer, select your country code at the bottom of the page,
or select All to see more choices.
4.
Select the appropriate service or support link based on your need.
104