Motorola C118 Product specifications

Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola C118 wireless phone.
Listen to your voice
calls & messages.
Left Soft Key
Performs functions
identified by left
display prompt.
Send/Answer Key
Make and answer
calls. Press when
idle to see the list of
recently dialed calls.
Power Connector Port
Port to insert the charger.
Menu Key
Open a menu when
you see å in the
Right Soft Key
Performs functions
identified by right
display prompt.
Power/End Key
Press and hold to turn
the phone on/off.
Press and release to
end phone calls, exit
menu system.
Navigation Key
Press S up and down
to scroll through lists,
left and right to adjust
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Integrated Antenna
Embedded in the top
and on the back of
the phone.
Lanyard Attachment
Headset Jack
Insert the headset
accessory for
handsfree use.
Note: Your phone may not appear exactly as the phone
image in this picture. However all key locations, sequences,
and functions are the same.
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Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. The Bluetooth trademarks are owned by their proprietor
and used by Motorola, Inc. under license. Java and all other Java-based
marks are trademarks or registered trademarks of Sun Microsystems, Inc.
in the U.S. and other countries. All other product or service names are the
property of their respective owners.
© Motorola, Inc., 2005.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to operate
the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
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reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications
of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
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feature locator
main menu
• Create Message
• Voicemail
• Text Msgs
• Info Services*
• Quick Notes
• Outbox
• Drafts
Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost
My Menu
Ring Styles
• Alert
• Loud Ring/Soft Ring/
Vibrate/Vibe & Ring/
Silent Detail
• My Tones
Alarm Clock
• Call Divert
• Phone Status
• In-Call Setup
• Security
• Other Settings
• Calculator
• Exchange Rate
• Stop watch
• Fixed Dial
• Service Dial
• Screen Saver
Quick Dial
* optional features
This is the standard main menu layout. Your phone menu may be a
a little different.
feature locator
settings menu
Call Divert
• Voice Calls
• Cancel All
• Forward Status
Phone Status
• My Tel. Numbers
• Active Line
• Battery Meter
In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Answer Options
• Call Waiting
feature locator
• Phone Lock
• Lock Keypad
• Fixed Dial
• Call Barring
• New Passwords
Other Settings
• Personalize
• Initial Setup
• Network
• Headset
check it out! . . . . . . . . . . 2
contents . . . . . . . . . . . . . 7
Safety Information . . . . 9
EU Conformance . . . . . . 16
Recycling Information. . 17
essentials . . . . . . . . . . . 18
about this guide . . . . . 18
SIM card . . . . . . . . . . . 18
battery. . . . . . . . . . . . . 19
turn it on & off. . . . . . . 21
make a call . . . . . . . . . 22
answer a call . . . . . . . . 22
your phone number . . 22
basics. . . . . . . . . . . . . . . 23
display. . . . . . . . . . . . . 23
menus. . . . . . . . . . . . . 26
text entry . . . . . . . . . . 27
volume . . . . . . . . . . . . 30
navigation key . . . . . . . 30
codes & passwords . . 30
lock & unlock phone . . 31
check battery meter . . 31
customize . . . . . . . . . . . 32
ring style . . . . . . . . . . . 32
time & date . . . . . . . . . 35
screen saver . . . . . . . . 35
display appearance . . . 35
answer options . . . . . . 36
personal greetings . . . 36
calls . . . . . . . . . . . . . . . 37
recent calls . . . . . . . . 37
redial . . . . . . . . . . . . . 38
return a call . . . . . . . . 38
notepad . . . . . . . . . . . 38
hold or mute a call. . . 39
call waiting . . . . . . . . 39
caller ID . . . . . . . . . . . 39
emergency calls . . . . 40
international calls. . . . 41
1-touch dial . . . . . . . . 41
voicemail . . . . . . . . . . 41
other features . . . . . . . 43
advanced calling . . . . 43
phonebook . . . . . . . . 45
messages . . . . . . . . . 45
personalizing . . . . . . . 47
call times & costs . . . 49
network . . . . . . . . . . . 50
more features . . . . . . 50
security . . . . . . . . . . . 51
games . . . . . . . . . . . . 51
service and repairs . . . 52
check here first . . . . . 52
SAR Data . . . . . . . . . . . . 55
WHO Information . . . . 57
Safety and General Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this information
before using your mobile device.*
Safety Information
Exposure To Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your mobile
device, the system handling your call controls the power level at which
your mobile device transmits.
* The information provided in this document supersedes the general safety
information in user’s guides published prior to September 1, 2005.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings
to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorolasupplied or approved replacement antenna. Use of unauthorized
Safety and General Information
modifications, or attachments could damage the mobile device and/
or may result in your device not complying with local regulatory
requirements in your country.
DO NOT hold the external antenna when the mobile device is IN USE.
Holding the external antenna affects call quality and may cause the
mobile device to operate at a higher power level than needed.
Product Operation
When placing or receiving a phone call, hold your mobile device just like
you would a landline phone.
If you wear the mobile device on your body, always place the mobile
device in a Motorola-supplied or approved clip, holder, holster, case,
or body harness. If you do not use a body-worn accessory supplied or
approved by Motorola, keep the mobile device and its antenna at least 2.5
centimeters (1 inch) from your body when transmitting.
When using any data feature of the mobile device, with or without an
accessory cable, position the mobile device and its antenna at least
2.5 centimeters (1 inch) from your body. Using accessories not supplied or
approved by Motorola may cause your mobile device to exceed RF
energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at
RF Energy
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately
Safety and General Information
shielded, designed, or otherwise configured for RF energy compatibility.
In some circumstances your mobile device may cause interference
with other devices.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct
you to do so. These locations include hospitals or health care facilities that
may be using equipment that is sensitive to external RF energy.
In an aircraft, turn off your mobile device whenever instructed to do so
by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
If you have a pacemaker, consult your physician before using this device.
Persons with pacemakers should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters
(8 inches) from your pacemaker when the mobile device is turned
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
Safety and General Information
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer or physician to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult your physician or the
manufacturer of your device to determine if it is adequately shielded
from RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area
where you drive. Always obey them.
When using your mobile device while driving, please:
• Give full attention to driving and to the road. Using a mobile device
may be distracting. Discontinue a call if you can’t concentrate on
• Use handsfree operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving practices can be found in the “Smart Practices While
Driving” section at the end of this guide and/or at the Motorola website:
Safety and General Information
Operational Warnings
Obey all posted signs when using mobile devices in public areas, such as
health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always
posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas where the
air contains chemicals or particles, such as grain, dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not
remove, install, or charge batteries. In such areas, sparks can occur and
cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water, punctured,
or subjected to a severe fall, do not use it until you take it to a
Motorola Authorized Service Center. Do not attempt to dry it with an
external heat source, such as a microwave oven.
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive materials touch
exposed battery terminals, this could complete an electrical circuit
(short circuit), become very hot, and could cause damage or injury. Be
Safety and General Information
careful when handling a charged battery, particularly when placing it
inside a pocket, purse, or other container with metal objects. Use only
Motorola Original ™ batteries and chargers.
Caution: To avoid risk of personal injury, do not dispose of your battery
in a fire.
Your battery, charger, or mobile device may contain symbols, defined as
Important safety information
Do not dispose of your battery or
mobile device in a fire.
Your battery or mobile device may
require recycling in accordance
with local laws. Contact your local
regulatory authorities for more
Do not throw your battery or
mobile device in the trash.
Your mobile device contains an
internal lithium ion battery.
Choking Hazards
Your mobile device or its accessories may include detachable parts, which
may present a choking hazard to small children. Keep your mobile device
and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could
Safety and General Information
break if the product is dropped on a hard surface or receives a
substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified
service center.
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when playing video games.
These may occur even if a person has never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult with your physician
before playing video games or enabling a flashing-lights feature (if
available) on your mobile device. Discontinue use and consult a physician
if any of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or disorientation.
It is always a good idea to hold the screen away from your eyes, leave
the lights on in the room, take a 15-minute break every hour, and stop use if
you are very tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger- written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body.
If you continue to have discomfort during or after such use, stop use and
see a physician.
Safety and General Information
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
•The essential requirements and other relevant provisions of Directive
•All other relevant EU Directives
IMEI: 350034/40/394721/9
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (the
R&TTE Directive) at - to find your DoC, enter the product Approval
Number from your product's label in the "Search" bar on the Web site.
European Union Directives Conformance Statement
Caring for the Environment by
When you see this symbol on a Motorola product, do not
dispose the product with household waste.
Recycling Mobile Phones and
Do not dispose of mobile phones or electrical accessories, such as
chargers or headsets, with your household waste. In some countries or
regions, collection systems are set up to handle electrical and electronic
waste items. Contact your regional authorities for more details. If
collection systems aren’t available, return unwanted mobile phones or
electrical accessories to any Motorola Approved Service Centre in your
Caring for the Environment by Recycling
about this guide
This guide shows how to locate a menu feature as follows:
Find it : Press M > Recent Calls > Dialed Calls
This example shows that, from the home screen, you press
M to open the menu, highlight and select Recent Calls, then
highlight and select Dialed Calls.
Press S to scroll to and highlight a menu feature. Press the
SELECT key to select the highlighted menu feature.
This means a feature depends on the network or
subscription and may not be available in all areas.
Contact your service provider for more information.
This means a feature requires an optional accessory.
SIM card
Your Subscriber Identity Module (SIM) card contains personal
information such as your phone number and phonebook
Caution: Do not bend or scratch your SIM card. Keep it away
from static electricity, water, and dirt.
battery installation
Note: If you remove the battery for a long time, the phone
will ask you to reset the time and date. If you choose to
cancel or ignore, the time and date will be affected. You can
input the correct time and date by:
Find it: Press M > Settings > Other Settings > Initial Setup
> Time and Date
But, if you remove the battery just for a few seconds (e.g.,
quickly change SIM card), the system either won’t ask you to
reset the time and date or if prompted, you can choose CANCEL
on the time and date screen, the clock will only be slightly
battery charging
New batteries are not fully charged.
Plug the charger into your phone and
an electrical outlet. Your phone
displays Charge Complete when finished.
Tip: Relax, you cannot overcharge
your battery. It will perform best
after you fully charge and discharge it
a few times.
New batteries are shipped partially
charged. Before you can use your phone, install and charge
the battery as described below. Some batteries perform best
after several full charge/discharge cycles.
battery tips
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
• Always use Motorola Original™ batteries and
chargers. The warranty does not cover damage
caused by non-Motorola batteries and/or
• New batteries or batteries stored for a long time may
take more time to charge.
• When charging your battery, keep it near room
• When storing your battery, keep it uncharged in a cool,
dark, dry place, such as a refrigerator.
• Never expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your phone
with you when you leave your vehicle.
• It is normal for batteries to gradually wear down and
require longer charging times. If you notice a change in
your battery life, it is probably time to purchase a new
Contact your local recycling center for proper battery
Warning: Never dispose of batteries in a fire because they
may explode.
Before using your phone, read the battery safety information
in the “Safety and General Information”section included in
this guide.
turn it on & off
To turn on your phone, press and
hold P for 2 seconds. If
prompted, enter your 4-digit SIM
card PIN code.
Caution: If you enter an incorrect PIN code 3 times in a row,
your SIM card is disabled and your phone displays PIN1 Blocked.
Contact your service provider if your PIN is blocked.
To turn off your phone, press and hold P for 2 seconds. If
prompted, enter your 4-digit unlock code.
make a call
Enter a phone number and press N to make a call.
To end a call, press P.
answer a call
When your phone rings and/or vibrates, just press N to
answer the call.
To end a call, press P.
your phone number
To see your phone number:
Find it: Press M > Settings > Phone Status > My Tel. Numbers
To store or edit your name and phone number on your
SIM card, press the VIEW key while displaying your
phone number.
See page 1 for a basic phone diagram.
The home screen displays when you turn on the phone. To
dial a number from the home screen, press the number keys
and N.
Note: Your home screen may look different from the one on
this page, depending on your service provider.
Service Provider
Left Soft Key Label
Right Soft Key Label
The menu indicator å shows that you can press M to open
the menu. Soft key labels show the current soft key
functions. For soft key locations, see page 1.
Press S up, down, left, or right to scroll main functions. You
may select to show or hide the icons on the home screen.
Status indicators display at the top of the home screen:
1 Ring Style Indicator – Shows the ring style setting.
y = loud ring
z = soft ring
= vibrate
= vibe & ring
Ò = silent
2 Signal Strength Indicator – shows the strength of
your phone's connection with the network.
3 Call Forward Indicator – shows when All Calls for
Call Forward is activated.
4 In Use Indicator – indicates when a call is in
5 Roam Indicator – appears when your phone uses
another network system outside your home
6 Entry Method Indicator – appears when you select a
specific kind of entry method:
R = iTAP English
] = TAP method
12 = numeric
@ = symbol
Note: The Entry Method Indicator will not be displayed in idle
7 Message Indicator – appears when you have a
new voice or text message:
e = text message
t = voicemail message
Note: A flashing message indicator means that your inbox is
full. You will not be able to receive new messages until you
delete old ones.
8 Battery Level Indicator – vertical bars show the amount
of charge left in your battery. Recharge the battery when
your phone shows Low Battery
9 LINE Indicator – indicates your phone is using Line
1 or Line 2.
10 Headset Indicator – displays when the headset is
plugged into the phone.
From the home screen, press M to enter the main menu,
then press S to scroll up and down through the main menu
Exit the main
menu feature.
Scroll up or
Exit menu without
making changes.
The following menu icons may be available, depending on
your service provider and service subscription options.
menu features
n Messages
r Phonebook
z Recent Calls
- Games
: My Menu
Ring Styles
Alarm Clock
Quick Dial
Some features require you to select an option from a list:
Press the VIEW
key to see
details of
Press the BACK
key to go back
to previous
Press M to
open sub-menu.
Scroll up or down to highlight the option you want.
text entry
Some features let you enter text.
cursor indicates
insertion point.
Press the CANCEL key
to exit without saving
any changes.
Press M
to open
Press the INSERT key to
insert a quick note.
Press # in a text entry screen to select an entry mode:
entry mode
Includes iTAP English, Tap Extended, and Tap English.
Enter numbers only.
Enter symbols only.
To set your text entry modes, press M in a text entry screen
and select the desired entry mode.
Tip: Pressing 0 will toggle between uppercase
and lowercase in English alphabet text entry.
iTAP™ mode
Press # in a text entry screen to switch to iTAP mode. iTAP
mode lets you enter words using one keypress per letter. The
iTAP software combines your keypresses into common
words and predicts each word as you enter it.
For example, if you press 7764 , your phone displays
a list of suggestions for words such as prog, proh, and spoi.
tap mode
Press # in a text entry screen and select tap mode.
To enter text in tap mode, press a keypad key repeatedly to
cycle through the letters and number on the key. Repeat this
step to enter each letter.
For example, if you press 8 once, the phone displays:
displays at
insertion point.
Press the DELETE
key to delete
character to left
of insertion point
After 2
seconds, the
character is
accepted and
the cursor
moves to next
Press OK to accept &
store text.
• If you want a different word (such as Text), continue
pressing keypad keys to enter the remaining
• If you don’t want to save your text or text edits, press
P to exit without saving.
• Tap Extended mode cycles through additional special
characters and symbols as you repeatedly press a
keypad key.
numeric mode
Press the number keys to enter the numbers you want.
symbol mode
Press a keypad key to show its symbols at the bottom of the
Highlight the symbol you want, then press the SELECT key.
When you are in a call, press S right to increase earpiece
speaker volume, left to decrease it. When the phone display
is idle, press S right or left to increase or decrease ringer
Tip: During a call, you can set your phone to mute by
pressing M > Mute.
navigation key
Press the navigation key S up or
down to scroll and highlight options.
codes & passwords
Your phone's 4-digit unlock code is originally set to 1234. If
your service provider did not change these codes, you should
change them:
Find it: Press M > Settings > Security > New Passwords
You can also change your SIM PIN or Bar Password.
If you forget your unlock code: Try entering 1234 or the last
four digits of your phone number.
If you forget other codes: If you forget your SIM PIN code,
PIN2 code, or bar password, contact your service provider.
lock & unlock phone
You can lock your phone to keep others from using it. To lock
or unlock your phone, you need the 4-digit unlock code.
To manually lock your phone:
Press M > Settings > Security > Phone Lock > Lock Now.
To automatically lock your phone whenever you turn it off:
Press M > Settings > Security > Phone Lock > Automatic Lock > On.
Note: You can make emergency calls on a locked phone (see
page 40). A locked phone still rings or vibrates for incoming
calls or messages, but you need to unlock it to answer.
check battery meter
To check your battery meter:
Press M > Settings > Phone Status > Battery Meter.
ring style
Your phone rings and/or vibrates to notify you of an incoming
call, message, or other event. This ring and/or vibration are
called an alert. You can select 1 of 5 different alert profiles:
Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, and Silent.
The profile indicator for the ring style displays at the top of
your home screen. To choose your profile:
Find it: Press M > Ring Styles > Alert > alert type
change ring details
You can change the ring or key volume and select
vibrate/silent/ring details for incoming calls and other events.
Your changes are saved in the current ring style profile.
Find it: Press M > Ring Styles > Vibrate Details > desired event
> Change > alert for event
my tones
This feature allows you to create custom alert tones for your
phone. The tones you create appear in the list of available
creating a tone
Find it: Press M > Ring Styles > My Tones
1 Press S up or down to scroll to Empty Ring.
2 Press SELECT to go to Tone Details.
3 Press CHANGE to select NOTES:.
4 Use the keypad keys to enter notes for the tone.
5 Press OK to store the notes.
6 Press CHANGE to select Name:.
7 Use the keypad keys to enter the name for the tone.
8 Press OK to store the name.
9 Press DONE to store the tone.
entering notes
To enter a note, press S up and down to select the note
You can also enter a note by pressing the key associated with
the note name.
To change octaves, press 0 to insert a *, then enter the
octave number.
Press 0 to insert a flat & or sharp * before the note.
Change note length by inserting 0-5 after the note.
Use the 7 to insert a reset r.
Scroll left or right by pressing the S, or using the * and
playing a note
Find it: Press M > Ring Styles > My Tones
1 Press S up or down to scroll to the tone you want to
2 Press M to open My Tones.
3 Press S up or down to scroll to Play.
4 Press SELECT to select Play.
The phone displays the playback meter and plays the
5 Press Play to play the tone again or press CANCEL to return
to the my tones list.
editing a tone
Find it: Press M > Ring Styles > My Tones
1 Press S up or down to scroll to the tone you want to
2 Press EDIT to open the tone details.
3 Press S up or down to scroll to the details you want to
edit (Name or Notes).
4 Press CHANGE to select the details you want to edit.
5 Use the keypad keys to enter new text or notes.
6 Press OK to store the details.
deleting a tone
You can delete a custom tone you created.
Find it: Press M > Ring Styles > My Tones
1 Press S up or down to scroll to the tone you want to
2 Press M to open My Tones.
3 Press S up or down to scroll to Delete.
4 Press SELECT to select Delete.
5 Press YES to confirm the deletion.
time & date
To set the time and date for your phone:
Find it: Press M > Settings > Other Settings > Initial Setup
> Time and Date
screen saver
You can set a picture or clock as a screen saver image.
The screen saver displays when no activity on the home
screen is detected for a specified time.
Tip: This feature helps save your screen but not your battery.
To extend battery life, turn off the screen saver.
Find it: Press M > More > Screen Saver
display appearance
You can set the contrast of your phone display:
Find it: Press M > Settings > Other Settings > Initial Setup > Contrast
To set your phone to play an animation when you open the
main menu:
Find it: Press M > Settings > Other Settings > Initial Setup > Animation
To save battery life, the backlight turns off when you're not
using your phone. The backlight turns back on when you
press any key. To set how long your phone waits before the
backlight turns off:
Find it: Press M > Settings > Other Settings > Initial Setup > Backlight
To save battery life, the display can turn off in idle mode
when you're not using your phone. The display turns back on
when you press any key. To set how long your phone waits
before the display turns off:
Find it: Press M > Settings > Other Settings > Initial Setup
> Battery Save
answer options
You can use additional methods to answer an incoming call.
To activate or deactivate an answer option:
Find it: Press M > Settings > In-Call Setup > Answer Options
multi-key On
multi-key Off
Answer by pressing any key.
Answer by pressing N.
personal greetings
You can create personal greetings that display when you turn
on the phone:
Find it: Press M > Settings > Other Settings > Personalize > Greeting
This chapter describes features related to making and
answering calls.
recent calls
Your phone keeps lists of incoming and outgoing calls, even
for calls that didn't connect. The most recent calls are listed
first. The oldest calls are deleted as new calls are added.
Find it: Press M > Recent Calls
1 Highlight Received Calls or Dialed Calls, and press the SELECT key.
2 Highlight a call. A Á next to a call means the call
• To call the number, press N.
• To see call details (such as time and date), press the
VIEW key.
• From the Dialed Calls list, press M to see the following
Delete All
Show ID
Hide ID
Create a phonebook entry with the number
in the No. field.
Delete the entry.
Delete all entries in the list.
Show your caller ID for the next call.
Hide your caller ID for the next call.
Send Message
Add Digits
Attach Number
Deliver the message.
Add digits after the number.
Attach a number from the phonebook or
recent calls lists.
1 Press N from the home screen to see the Dialed Calls
list. Or press M > Recent Calls > Received Calls, Dialed Calls,
or Notepad.
2 Highlight the entry you want to call, then press N.
If you hear a busy signal and you see Call Failed, Number Busy,
press N to redial the number.
Tip: Press N from idle screen to see a list of recent calls.
return a call
Your phone keeps a record of your unanswered calls and
displays Missed Call(s): X, where X is the number of missed calls.
1 Press the VIEW key to see the Received Calls list.
2 Highlight the call you want to return and press N.
Your phone stores the most recent string of digits entered on
the keypad in a temporary memory location called the
notepad. These digits can be the last phone number that you
called, or a phone number that you simply entered but did
not call. These digits remain in the notepad even when you
turn off the phone.
To call the number, create a phonebook entry, or perform
other operations with the number stored in the notepad:
Find it: Press M > Recent Calls > Notepad
• To call the numbe, press N
• To create a phone book entry with number in the No. field,
press the STORE key.
hold or mute a call
When you are on a call:
Press Hold to put all active calls on hold.
Press M > Mute to put all active calls on mute.
call waiting
When you're on a call, you'll hear an alert if you receive a
second call.
Press N to answer the new call.
• To switch between calls, press the SWITCH key.
• To connect the two calls, press the LINK key.
• To end the call on hold, press M > End Call On Hold.
To turn the call waiting feature on or off:
Find it: Press M > Settings > In-Call Setup > Call Waiting
caller ID
Calling Line Identification (Caller ID) shows the phone
number of an incoming call on your display. Your
phone display shows the caller's name when it is stored
in your phonebook , or Incoming Call when caller ID
information isn't available.
To show or hide your phone number for the next outgoing
call or for all calls:
Find it: Press M > Settings > In Call Setup > My Caller ID
emergency calls
Your service provider programs one or more emergency
phone numbers (such as 112 or 911) that you can call under
any circumstances, even when your phone is locked or the
SIM card is not inserted. You can dial and call the emergency
number when your phone is locked or when you are
prompted to enter a code or password.
Note: Emergency numbers vary by country. Your phone's
preprogrammed emergency number(s) may not work in all
locations. Sometimes an emergency call cannot be placed
due to network, environmental, or interference issues.
To call the emergency number at any time:
1 Press the keypad keys to dial the emergency number.
2 Press N to call the emergency number.
international calls
If your phone service includes international dialing,
press and hold 0 to insert your local international
access code (indicated by +). Then press the keypad keys to
dial the country code, such as +44 for the U.K., +33
for France, and phone number.
1-touch dial
To call phonebook entries 2 through 9, press and hold
the single-digit speed dial number for one second.
You can set 1-Touch Dial to call the entries in your SIM card’s
phonebook or Fixed Dial list:
Find it: Press M > Settings > Other Settings > Initial Setup > 1-Touch Dial
> SIM, or Fixed Dial
Note: To change 1-touch numbers, go to Phonebook > Speed No.
Note: Some carriers’ settings allow 1-touch to be set to 1-9
You can listen to your voicemail messages by calling
your network voicemail phone number. Voicemail
messages are stored on the network, not on your phone.
Contact your service provider for more details.
To store your voicemail number in your phone:
Find it: Press M > Messages > Voicemail > M > Voicemail Setup
When you receive a voicemail message, your phone displays
1 New Message and a new voicemail indicator. Some networks
only indicate when you have messages, whether or not they
are new. If users delete all voicemail messages, the
voicemail indicator will disappear.
To listen to your voicemail message:
Find it: Press M > Messages > Voicemail
Your phone calls the voicemail phone number you stored.
If you do not have a voicemail number stored, the phone
guides you through the process of storing a number.
If you don't know your voicemail number, contact your
service provider.
other features
advanced calling
conference call During a call:
attach a phone
Dial the next number, press N
and the LINK key.
Attach a phone number to
Press M > Phonebook, select a phone
number, and press M > Attach Number,
select a phone number from Phonebook,
Dialed Calls, or Received Calls.
call forwarding Set up or cancel call forwarding:
call barring
M > Settings > Call Forward
Restrict outgoing or incoming
change phone
M > Settings > Security > Call Barring
If you have a SIM card for dual
phones, you can change your line
to make and receive calls from your
other phone number.
M > Settings > Phone Status > Active Line
The active line indicator shows the active
phone line.
other features
fixed dial
When you turn on fixed dialing,
you can call only numbers stored
in the fixed dial list.
Turn fixed dialing on or off:
M > Settings > Security > Fixed Dial
Tip: Enter your SIM PIN first and then
you may turn on/off the feature.
Use the fixed dial list:
quick dial
DTMF tones
M > More > Fixed Dial
Dial preprogrammed phone
M > Settings > Other Settings > Personalize
> Quick Dial
Change DTMF tones:
M > Settings > Other Settings > Initial Setup
other features
add new entry
M > Phonebook > M > New > Name or No.
dial number
Shortcut: Enter a phone number in the
home screen, and press the STORE key to
create an entry for that number.
Call a number stored in the phonebook:
M > Phonebook, highlight the phonebook
entry, press N.
SIM capacity
Shortcut: In the phonebook, press
keypad keys to enter the first letter of
an entry name to jump to the first
entry or the particular entry.
To check memory capacity of your SIM
M > Phonebook, highlight one entry, press
M > Capacity.
send text
send a quick
read new
M > Messages > Create Message
M > Messages > Quick Notes
Read a new text message:
Press the READ key when the New
Message notification displays.
other features
read old
read sent
Reread your previously read
messages. Press M to perform
various operations on a message.
M > Messages > Text Msgs
Sent messages are saved in the
edit old draft
M > Messages > Outbox
Save the message that you are editing to
the Drafts folder for later editing.
info services
M > Messages > Drafts
Read messages from
subscription-based information
M > Messages > Info Services
Check message memory meter:
memory meter M > Messages > M > Memory Meter
text message
To set up text message information:
M > Messages > M > Text Msg Setup
> Srvce Center/ Reply Type/ SMS Alert
other features
Set menu language:
M > Settings > Other Settings > Initial Setup
> Language
Set the highlight bar to stop or wrap
around in the menu lists:
M > Settings > Other Settings > Initial Setup
> Scroll
ring volume
M > Ring Styles > style Detail > Ring Volume
keypad volume M > Ring Styles > style Detail > Key Volume
main menu
Reorder the main menus on your phone:
change soft
M > Settings > Other Settings > Personalize
> Main Menu
Change the functions for the soft keys
on the home screen:
M > Settings > Other Settings > Personalize > Keys
Create a shortcut to a menu item:
M > Highlight the menu item, then press
and hold M
Select YES for "Assign MyMenu for:"
Take Note of MyMenu key number >
Use a shortcut:
Press M, then press the shortcut
other features
power on/off
To set the power on/off time and mode:
M > Settings > Other Settings > Initial Setup
> Power On/Off
master reset
Note: This feature is not available in all
To switch the phone to auto
answer mode:
M > Settings > Other Settings > Headset
Reset all options except user data:
M > Settings > Other Settings > Initial Setup
> Master Reset
other features
call times & costs
Network connection time is the elapsed time from the
moment you connect to your service provider's network to
the moment you end the call by pressing P. This time
includes busy signals and ringing.
The amount of network connection time you track on
your resettable timer may not equal the amount of time
for which you are billed by your service provider. For
billing information, contact your service provider.
call times
Display call timers:
in-call timer
M > Recent Calls > Call Times
Set the in-call timer:
call cost
M > Settings > In-Call Setup
> In-Call Timer
Display call cost trackers:
call cost setup
M > Recent calls > Call Cost
To edit call cost details:
M > Settings > In-Call Setup
> Call Cost Setup
other features
Display network information and
adjust network settings:
M > Settings > Other Settings > Network
more features
stop watch
M > More > Calculator
M > More > Exchange Rate
Enter exchange rate, press the OK key.
M > More > Calculator, enter amount, and
select the dollar sign to convert the
M > More > Stop Watch
Press the START key to start counting the
time and the STOP key to stop counting
the time. Press RESET to reset the Stop
Alarm Clock
Note: Once Stop Watch is activated, press
SNAP to record the time elapsed. Press
S up or down to navigate through the
recorded SNAP times.
Use alarm clock function.
M > Alarm Clock
Note: Your phone must be on for the
alarm to sound.
other features
Turn on/turn off the SIM PIN:
M > Settings > Security > SIM PIN
phone lock
Caution: If you enter an incorrect PIN
code 3 times in a row, your SIM card is
disabled and your phone displays PIN1
Lock the phone immediately, or turn
on/off the Automatic Lock.
M > Settings > Security > Phone Lock
Press M and press and hold * to
lock/unlock the keypad.
start games
M > Games > game
other features
service and repairs
check here first
If your phone does not seem to work properly, read this page
phone automatic power on/off
Question: My phone powers off automatically while in
standby mode. What should I do when this happens?
Answer: This phone has an on/off feature that automatically
turns the power on/off at specific times. To access this
Find it: Press M > Settings > Other Settings > Initial Setup > Power On/Off
Note: If your phone automatically switches on or off at
a specific time, please check if this feature is turned
changing the time on the clock
Question: The time on my phone is incorrect during normal
use. How can I change it?
Answer: The time is reset whenever you remove the battery.
This will cause the clock to display the incorrect time the next
time you turn on the power.
Whenever you replace the battery and turn on the power, be
sure to enter the correct time and date:
service and repairs
Find it: Press M > Settings > Other Settings > Initial Setup > Time and Date
using the send/end key on the headset
Question: When I use the headset with my phone, nothing
happens when I press Send/End on the headset. Why?
Answer: This phone does not support the Send/End function on
the headset.
no backlight on the display
Question: During phone operation, why don’t I see a
backlight on the display?
Answer: The Backlight may be set to Off. To view and/or change
the backlight setting:
Find it: Press M > Settings > Other Settings > Initial Setup > Backlight
no incoming call ring tone
Question: Why don’t I hear a ring tone for incoming calls or
Answer: Check the volume setting by pressing S right or
left to adjust the volume.
no service
Question: Why does the phone display no service?
Answer: Each service provider operates at a certain
frequency band. Call you service provider to find out their
frequency band. Make sure the band selection setting on
your phone matches that frequency band.
service and repairs
Find it: Press M > Settings > Other Settings > Network > Band Selection
Note: Because this feature depends on your service
provider's setting, you might not see this feature in your
attaching the battery door
To attach the battery door, slide it into the grove on the
handset (arrow 1) and then gently push the door down (arrow
2) until it clicks to lock it in place.
To prevent damage to the battery door, install only as
described here.
If you have questions or need assistance, we're here to help.
Go to, where
you can select from a number of customer care options.
service and repairs
Specific Absorption Rate Data
SAR Data
This model meets international guidelines for exposure
to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves recommended by
international guidelines. These guidelines were developed by the
independent scientific organization ICNIRP and include safety margins
designed to assure the protection of all persons, regardless of age and
The guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles devices used by
the general public is 2 W/kg and the highest SAR value for this device
when tested at the ear was 0.88 W/kg.1 As mobile devices offer a range of
functions, they can be used in other positions, such as on the body as
described in this user guide.2 In this case, the highest tested SAR value is
0.35 W/kg.1
As SAR is measured utilizing the device’s highest transmitting power, the
actual SAR of this device while operating is typically below that indicated
above. This is due to automatic changes to the power level of the device to
ensure it only uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental requirements for
safe exposure. Please note that improvements to this product model could
cause differences in the SAR value for later products; in all cases, products
are designed to be within the guidelines.
The World Health Organization has stated that present scientific
information does not indicate the need for any special precautions for the
use of mobile devices. They note that if you want to reduce your exposure
SAR Data
then you can do so by limiting the length of calls or using a “hands-free”
device to keep the mobile phone away from the head and body.
Additional Information can be found on the websites of the World Health
Organization ( or Motorola, Inc.
1. The tests are carried out in accordance with international guidelines for
testing. The limit incorporates a substantial margin for safety to give additional
protection for the public and to account for any variations in measurements.
Additional related information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this product.
2. Please see the Safety and General Information section about body worn
SAR Data
Information from the World Health
Information from the World Health Organization
Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may
want to limit your own or your children’s RF exposure by limiting the length
of calls or by using handsfree devices to keep mobile phones away from
your head and body.
Source: WHO Fact Sheet 193
Further information:
Information from the World Health Organization