Century Falcon 4 Plus Series User`s manual

User’s Manual
Falcon 4 Plus/ Falcon 6 Plus Series
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
FALCON PLUS SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Specifications are subject to change without notice.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
1
Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1.
Die Geräte nicht der Feuchtigkeit aussetzen.
2.
Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3.
Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4.
Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5.
Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6.
Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7.
Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
2
Safety Instructions
Please read the following instructions seriously.
1.
Keep the equipment away from humidity.
2.
Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3.
Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4.
Don’t pour any liquid to the equipment to avoid electrical shock.
5.
ONLY qualified service personnel for safety reason should open equipment.
6.
Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7.
Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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1. BARCODE PRINTER................................................................... 5
1-1. Printer Accessories ......................................................................................................... 5
1-2. General Specifications .................................................................................................... 5
1-3. Communication Interface ................................................................................................ 8
1-4. Printer Parts .................................................................................................................. 11
2. PRINTER INSTALLATION......................................................... 14
2-1. Label Installation ........................................................................................................... 14
2-2. Ribbon Installation ........................................................................................................ 17
2-3. PC Connection.............................................................................................................. 19
2-4. Driver Installation .......................................................................................................... 20
3. ACCESSORY ............................................................................. 21
3-1. Internal Rewinder for Falcon 4 Plus.............................................................................. 21
3-2. Rewind Bracket Installation for Falcon 4 Plus .............................................................. 23
3-3. Stripper Installation for Falcon 4 Plus ........................................................................... 25
3-4. Cutter Installation .......................................................................................................... 27
3-5. Parallel/PS2 Adapter Installation .................................................................................. 29
3-6. Applicator Interface Installation..................................................................................... 31
4. CONTROL PANEL..................................................................... 33
4-1. Control Panel Introduction ............................................................................................ 33
4-2. Control Keys Introduction.............................................................................................. 33
4-3. Setting mode................................................................................................................. 35
4-4. Self-Test........................................................................................................................ 40
4-5. Dump Mode .................................................................................................................. 41
4-6. Auto Sensing................................................................................................................. 41
4-7. Error Messages............................................................................................................. 42
5. MAINTENANCE AND ADJUSTMENT ....................................... 44
5-1. Print Head Module Installation / Removal Instruction................................................... 44
5-2. TPH Print Line Adjustment............................................................................................ 45
5-3. Ribbon Tension Adjustment.......................................................................................... 46
5-4. Thermal Print Head Cleaning ....................................................................................... 47
5-5. Print Head Balance and Pressure Adjustment ............................................................. 48
5-6. Ribbon Shield Adjustment............................................................................................. 49
5-7. Adjust the Cutter ........................................................................................................... 50
5-8. CF Card Instruction....................................................................................................... 50
5-9. Troubleshooting ............................................................................................................ 51
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
‹
‹
‹
‹
‹
‹
‹
‹
Barcode printer
Power cable
USB Cable
Label Roll Sample
Ribbon
Empty Ribbon Roll
Quick Start Guide
CD (includes label editing software CLabel / Manual)
Falcon 6 Plus
Falcon 4 Plus
1-2. General Specifications
Model
Resolution
Print Mode
CPU
Memory
Print Speed
Falcon 4 Plus (CF-4207P)
Falcon 4 Plus (CF-4306P)
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Thermal Transfer / Direct Thermal
32 Bit
4MB Flash, 16MB SDRAM
2 IPS ~ 7 IPS
2 IPS ~ 6 IPS
Min 13mm (0.51”),
Min 13mm (0.51”),
Print Length
Max 4572mm (180”)
Max 2159mm (85”)
104 mm (4.09”)
Print Width
Adjustable transmissive sensor and reflective sensor; left aligned
Sensor Type
Type: Label gap and black mark sensing.
Sensor Detection
Detection: Label length auto sensing or program command setting
Label Roll: Max. 203mm (8.0”) with 76.2mm (3”) ID core
Core Diameter: 38.1mm (1.5”) ~ 76.2mm (3”)
Width (Tear): 25.4mm (1“) ~ 118.0mm (4.64”)
Media
Width (Cutter): Max. 117mm (4.61”)
Width (Stripper/Rewind): 25.4mm (1“) ~ 118.0mm (4.64”)
Thickness: 0.06~0.25mm
Length: 450 m (1471 ft)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 30 to 110 mm (1.18”
Ribbon
to 4.33”). Auto ink inside and ink outside. Core inner diameter 25.4 mm (1”).
Max. Ribbon roll diameter 76 mm (2.99“).
Printer Language EZPL (Firmware downloadable)
Application: CLabel-IV(EZPL only)
Software
DLL & Driver: Microsoft Windows NT 4.0, 2000 and XP
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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11 resident Windows bit mapped fonts (6,8,10,12,14,18,24,30,16X26,OCR A &
B); can be rotated in 8 orientations and expandable 8 times horizontally and
vertically. Scalable Font in 4 orientations.
Windows bit mapped font: can be rotated in 8 orientations and expandable 8
times horizontally and vertically.
Fonts Download Asian font: can be rotated in 4 orientations and expandable 8 times horizontally
and vertically.
True Type Font: can be rotated in 4 orientations.
Support BMP and PCX. Support ICO, WMF, JPG, EMF file through software.
Image Handling
Support image resize, rotating, mapping and inverse through software.
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14,
Barcodes
MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code,
RPS 128, PDF417, Datamatrix code & QR code
Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR )
Interfaces
USB port: V2.0
CF card socket
Back-lit LCD Display:128x64dots Graphic LCD.
Control Panel Three single-color LEDs: Power, Ribbon, Media
Three control keys: FEED, PAUSE, CANCEL
100/240VAC, 50/60 Hz
Power
Real Time Clock Standard
Operation: 41°F to 104°F (5°C to 40°C)
Environment
Storage: -4°F to 122°F (-20°C to 50°C)
Cert. Approval BSMI,CE, FCC Class A, CB, cUL, GS, CCC
Operation: 30-85%, non-condensing. Free air.
Humidity
Storage: 10-90%, non-condensing. Free air.
Length: 512 mm (20.15”)
Height: 291 mm (11.45”)
Printer Dimension
Width: 274 mm (10.78”)
Weight: 15 Kg
Cutter
Internal re-winder
Ethernet Adapter
Options
Parallel/PS2 Adapter
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
Specifications are subject to change without notice.
Resident Fonts
Model
Resolution
Print Mode
CPU
Memory
Print Speed
Print Length
Print Width
Sensor Type
Falcon 6 Plus (CF-6206P)
Falcon 6 Plus (CF-6304P)
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Thermal Transfer / Direct Thermal
32 Bit
4MB Flash, 16MB SDRAM
2 IPS ~ 6 IPS
2 IPS ~ 4 IPS
Min 13mm (0.51”), Max 3000mm(118”) Min 13mm (0.51”), Max 1371mm (54”)
168 mm (6.61”)
Adjustable transmissive sensor and reflective sensor; left aligned
Type: Label gap and black mark sensing.
Sensor Detection
Detection: Label length auto sensing or program command setting
Label Roll: Max. 203mm (8.0”) with 76.2mm (3”) ID core
Core Diameter: 38.1mm (1.5”) ~ 76.2mm (3”)
Width (Tear): 50.8 mm (2“) ~ 178.0mm (7”)
Width (Cutter): Max. 165mm (6.5”)
Media
Width (Heavy duty cutter): Max. 172mm (6.8”)
Width (Stripper/Rewind): 50.8 mm (2“) ~ 178.0mm (7”)
Thickness: 0.06~0.25mm
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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Length: 450 m (1471 ft)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 60 to 174 mm (2.36”
Ribbon
to 6.85”). Auto ink inside and ink outside. Core inner diameter 25.4 mm (1”).
Max. ribbon roll diameter 76mm (2.99“).
Printer Language EZPL (Firmware downloadable)
Application: CLabel-IV(EZPL only)
Software
DLL & Driver: Microsoft Windows, NT 4.0, 2000 and XP.
11 resident Windows bit mapped fonts (6,8,10,12,14,18,24,30,16X26,OCR A &
Resident Fonts B); can be rotated in 8 orientations and expandable 8 times horizontally and
vertically. Scalable Font in 4 orientations.
Windows bit mapped font: can be rotated in 8 orientations and expandable 8
times horizontally and vertically.
Fonts Download Asian font: can be rotated in 4 orientations and expandable 8 times horizontally
and vertically.
True Type Font: can be rotated in 4 orientations.
Support BMP and PCX. Support ICO, WMF, JPG, EMF file through software.
Image Handling
Support image resize, rotating, mapping and inverse through software.
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Barcode
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14,
MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code,
RPS 128, PDF417, Datamatrix code & QR code
Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR )
USB port: V2.0
Interface
CF card socket
Back-lit LCD Display:128x64dots Graphic LCD.
Control Panel Three single-color LED lamps: Power, Ribbon, Media
Three control keys: FEED, PAUSE, CANCEL
100/240VAC, 50/60 Hz
Power
Real Time Clock Standard
Operation: 41°F to 104°F (5°C to 40°C)
Environment
Storage: -4°F to 122°F (-20°C to 50°C)
Operation: 30-85%, non-condensing. Free air.
Humidity
Storage: 10-90%, non-condensing. Free air.
Cert. Approval BSMI,CE, FCC Class A,CB,cUL,GS,CCC
Length: 516mm (20.31”)
Height: 285 mm (11.22”)
Printer Dimension
Width: 345 mm (13.58”)
Weight: 16.7 Kg
Cutter
Stripper sensor (with internal re-winder)
Ethernet Adapter
Options
Parallel & PS2 Adapter
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
Specifications are subject to change without notice.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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1-3. Communication Interface
Parallel Interface
Handshake
Interface cable
Pin out
PIN NO.
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
: DSTB connects to the printer, BUSY connects to the host
: Parallel cable compatible to IBM PC
: See below
FUNCTION
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
TRANSMITTER
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting
:
9600 baud rate、no parity、8 data bits、1 stop bit、XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET
--1
RXD
2
TXD
3
DTR
4
GND
5
DSR
6
RTS
7
CTS
8
RI
9
1
2
3
4
5
6
7
8
9
PC
DB9 PLUG
+5V,max 500mA
TXD
RXD
N/C
GND
DTR
CTS
RTS
N/C
PRINTER
【Note】The total current output from parallel port and serial port altogether can not exceed
500mA.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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USB Interface
Connector Type
: Type B
PIN NO.
1
2
3
4
FUNCTION
VBUS
D-
D+
GND
PS2 Interface
PIN NO.
1
2
3
4
5
6
FUNCTION
DATA
N/C
GND
VCC
CLOCK
N/C
PS2 interface from PC to printer
Printer
Keyboard
DATA 1
1
DATA
N/C
2
2
N/C
GND
3
3
GND
VCC
4
4
VCC
CLOCK 5
5
CLOCK
N/C
6
6
N/C
Internal Interface
UART1 wafer
N.C
TXD
RXD
CTS
GND
RTS
E_MD
RTS
E_RST
+5V
GND
+5V
UART2 wafer
N.C
TXD
RXD
CTS
GND
RTS
N.C
RTS
N.C
+5V
GND
+5V
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
9
10
11
12
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2
3
4
5
6
7
8
9
10
11
12
Ethernet module
N.C
RXD
TXD
RTS
GND
CTS
E_MD
CTS
E_RST
+5V
GND
+5V
1
2
3
4
5
6
7
8
9
10
11
12
Expansion module
N.C
RXD
TXD
RTS
GND
CTS
N.C
CTS
N.C
+5V
GND
+5V
9
Applicator wafer
+5V
+24V
Printing (out)
Print error (out)
Printed (out)
Print (in)
GND
N.C
GND
N.C
1
2
3
4
5
6
7
8
9
10
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2
3
4
5
6
7
8
9
10
10
Applicator module
+5V
+24V
Printing
Print error
Printed
Print
GND
1-4. Printer Parts
Appearance
4
1
3
2
1.
2.
3.
4.
Control panel
Bottom Front Cover
Observing Window
Top Cover
1
2
3
4
5
6
7
1.
Fan-Fold Label Insert
2.
CF Card Slot
3.
Serial Port *
4.
USB Port
5.
Power Switch
6.
Power Socket
7.
Fan-Fold Label Insert
* The communication ports may vary depending on product types.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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Internal
12
11
1
2
10
3
4
9
5
6
8
7
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Ribbon Rewind Shaft
Ribbon Supply Shaft
Printer Mechanism
Platen
Tear off Bar
Print Head Lever
Sensor Knob
Label Guide
Label Tension Plate
Label Roll Bar
Label Supply Guide
Label Alignment Guide
1
1.
Movable sensor
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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Control Panel
1
2
3
4
5
6
7
10
9
8
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
MEDIA LED
RIBBON LED
POWER LED
LCD
CANCEL Key
PAUSE Key
FEED Key
MINUS (-) Key (In setting mode)
MENU Key (In setting mode)
PLUS (+) Key (In setting mode)
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2. Printer Installation
This printer model has the following print modes:
Thermal Transfer When printing, ribbon must be installed to transfer the print contents onto the
(TT)
media.
Direct Thermal
When printing, no ribbon is necessary; it only requires direct thermal media.
(DT)
Please check the specific print mode, and then go into the Setting Mode after power on the
printer。
2-1. Label Installation
1.
Place the printer on a
horizontal surface, and
open the top cover.
2.
Follow the sequence
and direction as the
figure shows, pull the
Print Head Lever out
and flip it upward to the
right.
1
2
3.
4.
Pull the Label
Alignment Guide to the
direction as the blue
arrow 1 indicates.
2
Flip the Label Supply
Guide upward as the
blue arrow 2 indicates.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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14
5.
Place the label roll onto
the Label Roll Bar and
align the label to
printer’s inner wall. (To
avoid the damage of
media, please do not
squeeze label roll too
hard.)
6.
Pull the Label
Alignment Guide back
and make it fit the edge
of label roll.
【Note】
Please always hold the
bottom of the Label
Alignment Guide when
moving.
7.
Follow the direction as
the figure shows to feed
the label.
8.
Put the label under the
Moveable Sensor and
stretch it to the Tear-Off
Bar.
【Note】
Moveable Sensor should be
aligned to the position of
label gap, black mark and
punch hole. You can adjust
the position with Moveable
Sensor Lever.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2
15
1
9.
Align the label edge
inward, and fix the label
outside in Label Guide.
Adjust the Label Guide
with the label.
【Note】
The Label should be put
within Label Feed Guide as
the figure shows.
10.
Flip the Print Head
Lever back to its
original position.
11.
Close the top cover to
complete the label
installation.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2-2. Ribbon Installation
1.
Place the printer
on a horizontal
surface, and open
the top cover.
2.
Follow the
sequence and
direction as the
figure shows, pull
the Print Head
Lever out and flip it
upward to the right.
1
2
3.
Place a new ribbon
roll onto the
Ribbon Supply
Shaft and place the
empty ribbon roll
onto the Ribbon
Rewind Shaft.
4.
The right-bottom
figure shows two
different installing
directions
according to
different types of
ribbons.
Ribbon outside installation
(ink outside the roll)
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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Ribbon inside installation
(ink inside the roll)
5.
Feed the ribbon
from the Ribbon
Supply Shaft under
the print head.
Wrap the ribbon
around the Ribbon
Rewind Shaft and
stick it onto the
empty ribbon roll.
【Note】
DO NOT feed
the ribbon under the
Moveable Sensor.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2-3. PC Connection
1.
2.
3.
4.
Please make sure the printer is powered off.
Take the power cable, plug the cable switch to the power socket, and then connect the
other end of the cable to the printer power socket.
Connect the cable to the USB/parallel port on both side of printer and PC.
Power on the printer, the LCD display would show the printer model and F/W version.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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2-4. Driver Installation
1.
Once the USB cable is
connected from PC to
the printer, PC will
automatically detect
the new device and
begin the installation
process.
2.
Insert the product CD,
select ‘Specify a
location’ and describe
the path of the printer
driver.
3.
Follow the instruction
on the Window and
complete the driver
installation.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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3. Accessory
3-1. Internal Rewinder for Falcon 4 Plus
1
Rewinder
2
U Shape Clip
3
Screw x 4pcs
4
Rewind bracket
【Note】
Peel-off liner Max width: 118mm
1
2
【Suggestion】
Liner thickness:
0.06mm~0.25mm
3
4
1.
Place the printer onto a
smooth surface, open the
top cover and face the
printer sideways.
【Note】
Before the installation,
please power off the printer
first.
2.
Turn the printer sideways
and remove the Rewinder
module cover plate.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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3.
Take off the U Shape Clip
from the Liner Rewind
Shaft.
4.
Secure the Rewinder unit
onto the printer.
2
1
5.
After the Rewinder is
installed, plug the
Rewinder Cable
Connector onto the
Rewinder Connector.
6.
Rewinder Installation
completes.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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3-2. Rewind Bracket Installation for Falcon 4 Plus
1.
Face the printer front, and
unscrew the bottom cover
screw.
2.
Remove the bottom front
Cover.
【Note】
Before the installation,
please power off the printer
first.
3.
Mount the label rewind
bracket onto the printer
mechanism and secure
the screws into place.
4.
Label rewind bracket
installation completes.
5.
Install the media into the
printer.
6.
Feed the label through
the Printer Mechanism
and around the Label
Feed Guide.
7.
Wrap the label around the
Liner Rewinder Shaft,
and use the U Shape Clip
to secure the liner.
【Note】
Make sure the label rewind is in
correct direction.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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8.
Close the top cover to
complete Label rewind
bracket and Rewinder
installation.
【Note1】
Before starting to rewind
labels, please make sure the
printer’s Label Rewind Bracket
is installed properly as
instructed.
【Note2】
When use stripper function,
Please dismount the rewind
bracket first.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
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3-3. Stripper Installation for Falcon 4 Plus
1.
Face the printer front, and
unscrew clockwise the
bottom front cover screw.
2.
Remove the bottom front
cover.
【Note】
Before the installation,
please power off the printer
first.
3.
After Rewinder installation
complete, face the printer
sideways.
4.
Pull the print head lever
out and flip it upward to
the right.
5.
Remove the U Shape Clip.
6.
Install the media into the
printer.
1
3
2
【Note】 Label liner thickness
is recommended to be 0.06mm
± 10% with basic weight
65g/㎡ ± 6%.
【Suggestion】When using the
stripper module, set the stop
position to 12 in CLabel and the
E value is 12.
7.
Peel off a few labels from
the liner (about 400mm of
liner), and then feed the
liner through the Printer
Mechanism and around
the Label Feed Guide.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
25
8.
Wrap the liner around the
Liner Rewinder Shaft, and
use the U Shape Clip to
secure the liner.
9.
Flip the print head lever
downward and then push
it back to the original
position.
【Note】
Make sure the liner rewind is in
correct direction.
10.
Screw the bottom front
cover back onto the
printer.
11.
Press lower part of the
stripper sensor to flip it
open.
12.
Flip the stripper sensor to
the sensor detects
position.
13.
Close the top cover to
complete stripper
installation.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
3
26
1
2
3-4. Cutter Installation
1
Cutter Cover (Falcon 4 Plus)
2
Cutter Cover (Falcon 6 Plus)
3
Cutter
4
Locks
5
Screws x 2pcs
【Note1】
Do not cut self-adhesive labels! The
traces of adhesive will pollute the
rotary knife and impair safe operation!
【Note2】
3
1
2
The service life of Falcon 4 Plus
Cutter is 500,000 cuts with paper
Weights 160g/㎡,and 250,000 cuts
with paper weights 200g/㎡.
4
5
【Note3】
The service life of Falcon 6 Plus
Cutter is 500,000 cuts.
1.
Face the printer, and unscrew
the screw to remove the bottom
front cover.
【Note】
Please power off the printer before
installing the cutter module.
2.
Open the top cover and unscrew
the two screws in the front to
remove the tear off bar.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
27
3.
Hold the cutter and secure the
cutter kit onto the printer.
4.
Plug the cutter cable connector
onto the cutter connector.
5.
Tie the cables with the secure
locks, and stick the locks onto
the bottom plate.
6.
Hang up the cutter cover to the
cutter and screw the bottom
cover screw.
7.
Install the media into the printer.
Close the Top Cover to complete
the cutter installation.
【Note1】
Make sure the printer is set to
activate cutter function on.
Falcon 4 Plus
【Note2】
The label / paper used for cutting is
suggested to be at least 30mm in
height.
【Suggestion】
When installing the cutter module, set
the stop position to 26 (for Falcon 4
Plus) or 30 (for Falcon 6 Plus) in
CLabel and the E value is 26 (for
Falcon 4 Plus) or 30 (for Falcon 6
Plus).
Falcon 4 Plus/Falcon 6 Plus User’s Manual
28
Falcon 6 Plus
3-5. Parallel/PS2 Adapter Installation
1
2
3
4
Parallel Cable
Parallel/PS2 Adapter
Connector Cable
Screw x 2pcs
1
2
3
1.
Make sure the power is off
and the power cable is
unplugged. Place the
printer onto a smooth
surface and open the top
cover.
2.
Unscrew two screws as
indicated in figure and
remove the left top cover
from the printer.
3.
Unscrew the screws of
parallel port cover and
remove the cover.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
29
4
4.
Align the Parallel/PS2
module to the parallel port
and secure the module
onto the back plate.
5.
Connect one end of the 30
pin connector cable to the
main board and the other
end to the Parallel/PS2
module.
6.
The Parallel/PS2 module
installation is complete.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
30
3-6. Applicator Interface Installation
1
2
Applicator Interface
Screw x 2pcs
【Note】
This applicator interface is only
applicable to THARO
company’s applicator product.
For more detail about applicator
products, please visit
http://www.tharo.com/.
1.
Make sure the power is off
and the power cable is
unplugged. Place the
printer onto a smooth
surface and open the top
cover.
2.
Unscrew two screws as
indicated in figure and
remove the left top cover
from the printer.
3.
Unscrew the screws of
Applicator Interface cover
and remove the cover.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
1
2
31
4.
Plug the 10pin connector
into the socket on
mainborad that marked
with “APP”.
5.
Align the Applicator
Interface to the hole and
hold the position.
6.
Tighten the screws to fix
the Applicator Interface.
7.
Assemble the left top
cover and close it to
complete the installation.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
32
4. Control Panel
4-1. Control Panel Introduction
Control keys
FEED
PAUSE
CANCEL
LED indicators
Power
Ready(Power)
Power on
After turning on the power,
the Ribbon and Media lights
will flash alternately until the
completion of initialization.
Ribbon
Ribbon status indication
Media
Media status indication
4-2. Control Keys Introduction
FEED Key
After pressing the FEED key, printer will send the media (according to media type) to the
specified stop position. When printing with continuous media, pressing the FEED key will
feed media out to a certain length. When printing labels, pressing the FEED key will feed
one label at a time; if the label is not sent out in a correct position, please proceed with the
Auto Sensing (see page41).
Pause Key
When pressing the Pause key in standby mode, the printer will go into the Pause Mode,
and LCD Display will indicate “Falcon xxxx Vx.xxx Pause.” At this status, printer won’t be
able to receive any command. Then pressing the Pause key once again, the printer will get
out of the Pause mode and go back to standby mode.
Pressing the Pause key while printing, printer will pause the print job. When the Pause key
is pressed one more time, the printer will continue with the rest of the print job. For
example, if the print job contains 10 labels, press the Pause key to stop printing after 2
labels are printed. When pressing the Pause key again, printer will finish the printing of the
remaining 8 labels.
Cancel Key
Pressing the Cancel key while printing, the LCD Display will show “Print job is cancelled”, it
means the printer cancels the current print job. For example, if the print job contains 10
labels, press the Cancel key after 2 labels are printed, the remaining 8 labels won’t be
printed, and the printer goes back to standby mode.
With different combinations of FEED PAUSE and CANCEL keys, the printer can perform various
functions as follows:
Falcon 4 Plus/Falcon 6 Plus User’s Manual
33
Item
Key
Self test
Beep
LCD Message
+ Power
3 beeps
+ Power
3 beeps
Æ 1 beep
Now in Dump
Mode
3 beeps
Auto sensing
Mode
2 beeps
twice
Go to default
Self test
on
Dump
mode
on
Auto
sensing
on
Go to
default
+
Power on
Download
mode
Setting
mode
+ Power
+
+ Power
on
1 beep
DL MODE
Vx.xx
3 beeps
Setting mode
Falcon 4 Plus/Falcon 6 Plus User’s Manual
34
Description
key and turn
Press and hold
on the printer until the buzzer
beeps 3 times.
After entering Self test Mode,
keep holding
key until the
buzzer beep once.
key and turn
Press and hold
on the printer until the buzzer
beeps 3 times.
Press and hold
&
keys
and turn on the printer until the
buzzer beeps 2 times. The
printer setting will go to default.
Press and hold
key and
turn on the printer until the
buzzer beeps once. This mode is
only for firmware downloading.
When Power on, press and hold
key about 3 to 4 seconds
until the buzzer beep 3 times.
4-3. Setting mode
In the Setting Mode, changes can be made according to requirement on the printing mode,
options, media type, and parallel interface (printer can only go into setting when connected to PC
by parallel cable, USB cable, or serial cable).
1.
2.
3.
Power on the printer and make sure it is on “Ready to print” status.
Press and hold Pause key about 3 to 4 seconds until the buzzer beep 3 times (for product
types that with LCD monitor, the LCD will display “Setting Mode”).
In the Setting Mode, the keys have the following functions:
: MINUS / Enter
: MENU / NEXT
: PLUS / Exit
4.
Before exiting the Setting Mode, printer will prompt user whether to save the settings. After
user’s response on whether do or do not save the settings, printer will return to standby
mode.
LED signal
Press and hold
key about 3 to 4 seconds until the buzzer beep 3 times
Blinking
Steady
Ribbon
Setting mode
Exit
without
saving
Save &
exit
Darkness
-
+
Speed
-
+
Direct Thermal
/ Thermal
Transfer
DT
TT
Stop Position
-
+
Buzzer
Off
On
Falcon 4 Plus/Falcon 6 Plus User’s Manual
Media
Description
Ribbon & Media lights flash
simultaneously
Ribbon light flashes and then
blinks for each pressing. The
buzzer will beep when the
adjustment reaches the
maximum or minimal.
Media light flashes and then
blinks for each pressing. The
buzzer will beep when the
adjustment reaches the
maximum or minimal.
Ribbon light blinks.
Ribbon light blinks and Media
light flashes. The Media light
blinks for each pressing and
the buzzer will beep when the
adjustment reaches the
maximum or minimal.
Media light blinks
35
LCD monitor
Press and hold
key about 3 to 4 seconds until the buzzer beep 3 times and LCD shows
Setting mode. The LCD monitor will show different options on the bottom.
After entering to Setting mode, the first
highlight on LCD monitor indicates the
current item for setting.
In setting type, the first line indicates the
current item and the second line indicates
current setting.
In adjustment type, the first line indicates the
current item and the second line indicates
current value.
Plus: press
Minus: press
Next: press
key to increase the value
key to decrease the value
key to go to next item
Below are general descriptions of setting items.
Default: 15
Set the darkness of printing result. The setting value is from 0
Darkness
to 19 and the default value is 15.
Set the speed of printing.
Speed
Default: 0
Set the stop position of printing. The setting value is from 0 to
10.
*Note: When printing with label format that is created based
Adjust Stop Position
on old series printers, please change this setting to achieve
the compatibility. Set the value to 3 when printing with cutter;
set the value to 4 when printing with stripper or doing normal
printing.
Default: 0
Printhead Position
Set the position of print head when printing. The setting value
is from -100 to 100.
Default: Thermal Transfer
Thermal Transfer: when printing, a ribbon must be installed
to transfer the print contents onto the media.
Printing mode
Direct Thermal: when printing, no ribbon is necessary; it only
requires direct thermal media.
Default: Option OFF
Strip Mode: turn on the stripper function
Option Setup
Cutter Mode: turn on the cutter function
Applicator Mode: turn on the applicator function
None: select this to turn off the stripper and cutter functions.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
36
Sensor Setup
COM Port Set
Auto Sensor
LCD Language
Code Page
Keyboard Setup
Keyboard Mode
Default: Gap paper
Black Mark: for label or plain paper with black mark in the
back
Gap: for labels with liner and gap, or hang tags. The default
is set to be gap paper.
Continuous: for continuous paper
Baud Rate:
Default - 9600 bits
4800 bits
9600 bits
19200 bits
38400 bits
57600 bits
115200 bits
Parity:
Default - None Parity
None Parity
Odd Parity
Even Parity
Data Bits:
Default - 8 bits
7 bits
8 bits
Stop Bits:
Default - 1 bit
1 bits
2 bits
Default: Auto Mode
Auto Mode: auto sense the label type (black mark, gap &
plain Mpaper) and length
Gap Mode: detects gap paper
Black Mark Mode: detects black mark label
Default: English
English
Simplified Chinese
Traditional Chinese
Spanish
Italian
Deutsch
French
Turkish
Default: Code Page 850
Code Page850
Code Page852
Default: US
US
UK
French
German
Spanish
Italian
Finnish
Dutch
Belgian
Default: Recall Label
Recall Label:Recall label from memory card.
Keyboard Setup:Setting the keyboard.
Code page Setup:Setting the code page.
Printing Option: Set the print quantity.
Clock Setup: Set the clock and clock display.
Exit KB Mode:Exit PS2 KB Mode.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
37
Buzzer Setup
Smart Backfeed
Password
Top of Form
Ethernet
Preview
Default: ON
ON
OFF
Default: ON
ON: This function must install stripper or cutter.
OFF
Default: OFF
ON: When password protect enable, the password is
required for entering Setting Mode.
OFF
Default: ON
ON: Start each printing from the Top-of-Form position.
OFF
Go to default: Set the IP address of Ethernet module to
factory default setting.
Preview and check all settings.
【Note 1】
“Default Setting” is the original settings from the factory, if other changes are made on the
settings, then follow the new settings.
【Note 2】
Printer will store the previous settings after power off, thus if settings are to be changed again,
please enter the Setting Mode to reset.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
38
The diagram of Setting Mode
COM Port Setup
Sensor Setup
Option Setup
Printing Mode
Printhead Position
Adjust Stop Position
Speed
Darkness
Auto Mode*
Baud Rate
Black Mark
Strip Mode
Thermal Transfer*
-100~+100
0 ~ 10mm
2~7
0~19
Gap Mode
Parity
Gap*
Cutter Mode
Direct Thermal
Black Mark Mode
Data Bits
Continuous
Applicator Mode
German
ON*
OFF*
OFF
Español
Italian
None*
Stop Bits
Italiano
Finnish
Deutsch
Dutch
Français
Belgian
Clock Display
Clock Setting
Clock Setup
Printer Prompts
Printing Option
Code Page 850*
Indefinite
Fixed
Code page 852
Code page setup
Spanish
Traditional Chinese
Auto Sensor
French
Code page 852
Simplified Chinese
English*
UK
LCD Language
US*
Code Page 850*
D
CodePage Setup
Keyboard Setup
Buzzer Setup
ON
OFF*
D
Keyboard Setup
Smart Backfeed
ON
OFF
Türkçe
Exit KB Mode
39
Falcon 4 Plus/Falcon 6 Plus User’s Manual
Recall Label*
Password
ON*
Keyboard Mode
Enter Keyboard?
Recall Label
Select Label
Top of Form
Go to default
Print Quantity
Ethernet
Preview
Items with the ”*" sign is default setting.
‹
4-4. Self-Test
The Self-Test function will help user to check whether the printer is operating normally. In
Self-Test Mode, the printer will print out a test sample each time when the FEED key is pressed.
To break off the Self-Test procedure, please power off the printer.
Below are the Self-Test procedures:
1.
2.
3.
Power off the printer, press and hold the FEED key.
Power on the printer (while still holding the FEED key); release the FEED key after hearing
3 beeps.
After about 1 second, printer would automatically print out the following, and the LCD
Display would show “Self Test.” This means the printer is operating normally.
Model & Version
Serial port setup
FalconXXXX : VX.XXX
Serial port :96,N,8,1
Test pattern
Number of DRAM installed
Image buffer size
Number of forms
Number of graphics
Number of fonts
Number of Asian fonts
Number of Databases
Free memory size
Speed, Density, Ref. Point, Print direction
Label width, Form length
Cutter, Stripper, Mode
Gap sensor AD
Code Page
Keyboard Layout
Top of Form function on/off
Max. continuous printing length
1 DRAM installed
Image buffer size : 2200K
000 FORM(S) IN MEMORY
000 GRAPHIC (S) IN MEMORY
000 FONT(S) IN MEMORY
000 ASIAN FONT(S) IN MEMORY
000 DATABASE(S) IN MEMORY
769K BYTES FREE MEMORY
^S6 ^H8 ^R000 ~R200
^W100 ^Q100,3
Option : ^D0 ^O0 ^AD
Gap Sensor AD : 129 162 195 (3)
Code Page: 850
Keyboard Layout : US-International
Top of Form: ON
Print Length (m):4572
Self-Test includes the internal printer data setting.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
40
4-5. Dump Mode
When label setting and the print result don’t match, it’s recommended to go into the Dump Mode
to check whether there’s a mistake in data transmission between the printer and the PC. For
example, when printer receives 8 commands, yet without processing these commands, only
printed out the contents of the commands, this will confirm whether the commands were received
correctly. Test procedures to enter the Dump Mode are as follows:
1.
2.
3.
4.
Power off the printer, press and hold the FEED key.
Power on the printer (while still holding the FEED key).
When LCD Display shows “DUMP MODE BEGIN,” release the FEED key. Printer will
automatically print “DUMP MODE BEGIN.” This means the printer is already in Dump
Mode.
Send commands to the printer, and check to see if the print result matches the commands
sent.
To cancel (get out of the Dump Mode), press the FEED key, this time printer will automatically
print out “OUT OF DUMP MODE.” This indicates that printer is back in the standby mode. Or
power off to exit the Dump Mode.
4-6. Auto Sensing
Printer can automatically detect label (black mark paper) length and record it. By this way,
without setting the print length, the printer can accurately detect the label (black mark) positions.
1.
2.
3.
4.
Check if the Moveable Sensor Mark is located at the right sensing position.
Power off the printer, press and hold the Pause key.
Power on the printer (while still holding the Pause key), after printer beeps 3 times and the
LCD Display shows “Auto Sensing mode,” release the Pause key. Printer will automatically
detect the label size/length and record.
LCD Display shows the results of measurement.
Printer goes back to standby mode after displaying the measurement.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
41
4-7. Error Messages
If problems occur that prevent the printer printing normally, the printer will beep as warning, and
error messages will be displayed.
Quickly blinking
LCD
Message
Display
Print Head
is opened
Entering
the
Cooling
Process
Slowly blinking
LED Message Light
Ribbon
Beep
Light is on
Description
Solution
Thermal
Print Head
is not firmly
closed.
Thermal
Print Head
temperatur
e high.
Ribbon not
installed,
and printer
shows error
message.
Ribbons
used up or
ribbon
supply
shaft not
moving.
Re-open the
Thermal Print Head
and make sure it is
closed tightly.
Media
both lights
are on
4 beeps
twice
blinking
simultaneously
Out of
ribbon or
check
ribbon
sensor
3 beeps
twice
Out of
media or
check
media gap
sensor
1 beep
twice
Unable to
detect
paper.
Label used
up.
Check
paper
setting
CF Card
not found
blinking
simultaneously
Falcon 4 Plus/Falcon 6 Plus User’s Manual
42
1 beep
twice
Paper jam.
2 beeps
twice
CF Card is
not
formatted.
Printer goes back to
standby mode after
cooling.
Make sure the
printer is in the
Direct Thermal
mode.
Replace with new
ribbon roll.
Make sure the
movable sensor
mark is at the
correct position, if
the sensor is still
unable to detect
paper, and then go
through Auto
Sensing again.
Replace with new
label roll.
Possible causes:
card tags, paper
falling into the gap
behind the platen
roller, can’t find
label gap/black
mark, black mark
paper out. Please
adjust according to
actual usage.
Please follow the
instruction on
Chapter 5-8 to
format the CF Card.
Memory
Full
2 beeps
twice
Memory is
full
Rewinder
Full
2 beeps
twice
Rewinder is
full
Filename
can not be
found
2 beeps
twice
Can’t find
the file
Filename
repeated
2 beeps
twice
File name
is repeated
Falcon 4 Plus/Falcon 6 Plus User’s Manual
43
Delete unnecessary
data in the memory
or use CF Card.
Remove the labels
on rewinder.
Use “~X4”
command to print
out all the files, then
check whether the
file exist and the
names are correct.
Change the file
name and
download again.
5. Maintenance and Adjustment
5-1. Print Head Module Installation / Removal Instruction
1.
Open the top cover.
【Note】
Power-off when removing
print head module.
2.
Pull the Print Head
Lever out and flip it
upward to the right.
【Note】
When remove print head
module, please dismount
the cutter first.
1
2
3.
To remove the print
head module, hold
on the front of the
print head module
and pull it out.
4.
If user cannot
successfully remove
the print head by
hand, the
screwdriver can be
used for assistant as
the figure shows.
5.
To install the print
head module, hold
on the front of the
print head module
and slide down
along the track.
Align the male end
(with protruding
pins) with the female
end (pin base) and
push the print head
module down.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
44
5-2. TPH Print Line Adjustment
Please contact your local dealer for
technical support
1.
Open the top cover.
2.
Pull the Print Head Lever out
and flip it upward to the right.
1
2
3.
TPH print line adjustment:
‹
When the printing is stiff or
printing with thick paper, the
print line needs to be moved
forward (paper feed direction)
in order to achieve better
printing quality. Use a flat tip
screwdriver, and turn the
screws (A) clockwise to move
the TPH forward
‹
TPH position adjustment for
the left and right screws (A)
need to be identical to make
sure that the print line and the
roller platen are parallel to
each other.
‹
Turning the screws (A) one
circle, the TPH will move
0.5mm. It is recommended to
adjust by a quarter of a circle
each time to fully control the
printing quality and status.
‹
If the adjustment is failed,
please slowly turn the screws
(A) counterclockwise all the
way to the end using a flat tip
screwdriver. And redo the
adjustment from the beginning.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
A
45
5-3. Ribbon Tension Adjustment
The ribbon shaft tension can be
adjusted by turning the ribbon shaft
knob clockwise or counterclockwise.
There are 4 different levels of tension
and marked with 1~4 on both knobs of
Ribbon Rewind Shaft and Ribbon
Supply Shaft. 1 represents the strongest
tension and 4 is the weakest tension.
When the tension is too weak to pull the
ribbon, please decrease the tension of
Ribbon Supply Shaft or increase the
tension of Ribbon Rewind Shaft. To
adjust the ribbon shaft knob, please
push the knob inward and then start to
turn.
If the ribbon wrinkles occurs during
printing due to the differences of ribbon
materials, please increase the tension
by turning Ribbon Rewind Shaft Knob
clockwise. (For more detail about the
ribbon wrinkle problem, please refer to
Chapter5-6)
-
If a narrower ribbon is used (especially
when ribbon width is less than 2”), the
printer might have problem to pull the
labels. In this case, please decrease the
tension by turning Ribbon Supply Shaft
Knob counterclockwise. Moreover, the
Ribbon Roll maybe difficult to be
removed because of the shape-change
that result from over-power tension. In
this case, please decrease both
tensions of Ribbon Supply Shaft and
Ribbon Rewind Shaft by turning Knobs
counterclockwise.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
46
+
5-4. Thermal Print Head Cleaning
Unclear printouts (some parts of label
cannot be printed) may be caused by
dusty print head, ribbon stain, or label
liner glue. Therefore when printing, it’s
necessary to keep the top cover closed.
Also, check and prevent paper/label
from being stained or dusty to ensure
print quality and to prolong the print
head life. Print head cleaning
instructions are as follows:
1.
2.
3.
4.
5.
Power-off the printer.
Open the top cover.
Take out the ribbon.
Open the print head by lifting the
Print Head Lever.
If there are label pieces or other
stain on the print head (see blue
arrow), please use a soft cloth with
industrial use alcohol to wipe away
the stain.
【Note 1】
Weekly cleaning on the print head is
recommended.
【Note 2】
When cleaning the print head with soft
cloth, make sure there is no any metal
or hard particles attached on it.
Falcon 4 Plus/Falcon 6 Plus User’s Manual
47
5-5. Print Head Balance and Pressure Adjustment
1.
Open the top cover.
2.
Pull the Print Head Lever out
and flip it upward to the right.
1
2
When printing with different label
materials or using different ribbon
types, unbalanced print quality may
occur due to the media material
differences. Moreover, when one
side of the printout is not printed
clearly or ribbon wrinkle occurs, it’s
necessary to adjust the position or
pressure of TPH Spring Box.
3.
Falcon 4 Plus
Move the TPH Spring Box as
showed on the figure to
change the print position.
Normally, the wider the paper,
the right-TPH Spring Box is
farther to the right (out); the
narrower the paper, the
right-TPH Spring Box is farther
to the left (in).
Falcon 6 Plus
If the problem is still not solved,
please move to next step to adjust
the pressure of TPH Spring Box.
4.
To adjust the TPH Spring Box
pressure, use a flat tip
screwdriver to turn the screw
clockwise to increase the
pressure; counterclockwise to
decrease the pressure.
+
Falcon 4 Plus/Falcon 6 Plus User’s Manual
48
-
5-6. Ribbon Shield Adjustment
1.
Due to the differences in the ribbon materials, if ribbon wrinkles occur during printing,
please adjust the ribbon shield screw.
Example: If ribbon wrinkles occur as (a), please turn the ribbon shield screw A clockwise, and if
ribbon wrinkles occur as (b), please turn the ribbon shield screw B clockwise.
(a)
2.
(b)
It is recommended to adjust by a half of a circle each time to fully control the printing
quality and status. Perform the printing test after adjustment, and if a ribbon wrinkle has
not been removed, please perform the adjustment one more time. Each adjustment on
the screw can not be turned more than two circles.
【Note】
If the screws are turned more than acceptable range, then paper feed may not be smooth. In
this circumstance, please restore the ribbon shield screws and do the adjustment again.
A
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B
5-7. Adjust the Cutter
1.
The cutter-adjusting hole is on
both sides of cutter.
2.
The cutter will not work
properly if there is a paper jam.
Please power off the printer
and use a 3mm hexagon
screwdriver to insert into the
hole.
3.
Turn the screwdriver clockwise
to remove the jammed-label.
4.
After the jammed-label is
removed, power on the printer
again. The cutter will reset
automatically.
【Note】
The label / paper used for
cutting is suggested to be at
least 30mm in height.
5-8. CF Card Instruction
All the Falcon 4 Plus and Falcon 6 series models have built-in CF Card slot on the back of the
printer. If the built-in memory is insufficient for storing label formats, graphics or fonts, users can
use CF Card as external memory to provide more memory space.
When using the CF card, please follow the instruction as below:
1.
2.
3.
4.
5.
Please power off the print before installing or removing CF Card from the card slot.
The CF Card cannot be used for printer’s external memory until it is formatted in FAT16.
When the printer has detected that the CF card is not formatted in FAT16, the LCD will
show the message of “CF card not formatted, press FEED to format”.
If user wants to format the CF Card, please follow the instruction to press the “FEED” key,
and then the printer will format the CF Card in FAT16.
After the format is complete, a file folder named “CF” would be created automatically. This
folder is for storing all the data from the printer, please don’t do any change on it.
The specification of CF Card that is supported by the printer is as follow:
z
Compact Flash Type I
z
Compact Flash (CF) v1.4 specification
z
Capacity: 128MB ~ 1GB
z
File system: FAT16
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5-9. Troubleshooting
Problem
LCD Display shows no message after
power on the printer
LED light indicates error messages after
printing stops
‹
‹
‹
‹
‹
‹
‹
‹
Printing started, but nothing was printed
on the label
‹
‹
‹
When printing, label is jammed/tangled
up
‹
When printing, only part of the contents
were printed
‹
‹
‹
‹
‹
‹
When printing, part of the label wasn’t
printed completely
‹
‹
‹
The printout is not in desired position
‹
‹
‹
When printing, page skipping occurs
‹
‹
Unclear printout
‹
‹
Recommended Solution
Check the power cable
Check for software setting or program
command errors
Replace with suitable label or ribbon
Check if label or ribbon is all out
Check if label is jammed/tangled up
Check if mechanism is closed (Thermal Print
Head not positioned correctly)
Check if sensor is blocked by paper/label
Check for abnormal cutter function or of no
actions (if cutter is installed)
Check if label is placed upside down or if
label is not suitable for the application
Select the correct printer driver
Select the correct label and print type
Clean the label jam, and if label is stuck on
Thermal Print Head, please remove it by
using soft cloth with alcohol.
Check if label or ribbon is stuck on the
Thermal Print Head
Check if application software has errors
Check if start position setting has errors
Check if ribbon has wrinkles
Check if ribbon supply shaft is creating
friction with the platen roller. If the platen
roller needs to be replaced, please contact
your reseller for more information
Check if power supply is correct
Check if Thermal Print Head is stained or
dusted
Use internal command “~T” to check Thermal
Print Head can print completely
Check the media quality
Check if sensor is covered by paper or dust
Check if liner is suitable for use, please
contact reseller for more information
Check if label roll edge is aligned with Label
Width Guide
Check if error occurs on label height setting
Check is sensor is covered by dust
Check print darkness setting
Check if Thermal Print Head is covered with
glue or stain
Check if label is set up straight
When using cutter, label wasn’t cut
‹
straight
When using cutter, label wasn’t cut
‹
Check whether label thickness exceeds
successfully
0.16mm
When using cutter, label couldn’t feed or
‹
Check if cutter is installed properly
‹
Check if Paper Feed Rods are sticky
unexpected cutting occurs
When using stripper, the function is not
‹
Check if stripper sensor is covered with dust
‹
Check if label is installed properly
working correctly.
【Note】
Your dealer is knowledgeable about Falcon Plus printers, printing software, and your unique
system. Please contact your local dealer for technical support.
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