CyberView CST 7001 User manual

Cyberview Technology Ltd.
www.cybview.com
Greyscale Scanner
CST 5000
Thermal Printer
CST 7000 & 7001
Installation and User Manual
Commercial-in-Confidence
print&scan_user_414
Cyberview scanner and thermal printer - Installation and User Manual
15 October 2007
Copyright
®
© Cyberview Technology Limited 2007
This document has been prepared by Cyberview Technology Limited and, subject to any existing agreements or
rights of other parties; Cyberview Technology Limited is the owner of the copyright of this document. The
contents may not be copied or disclosed to a third party without permission in writing from Cyberview
Technology Limited, nor may it be used for any purpose other than that for which it has been supplied.
Cyberview believes that the information in this document is accurate at the date of release but accepts no
responsibility for any loss or other consequence arising from omissions or inaccuracies contained herein.
The information in this document is subject to change. Revisions and updates will be issued from time to time to
document changes and/or additions.
The following are trademarks, registered trademarks or service marks of Cyberview Technology Limited,
Cyberscan Technology Inc, and Cyberview Technology Inc in the United Kingdom, other countries, or both:
Cyberview, Cyberscan, Doubloon Lagoon, Golden Track, Cash Cracker, Golden Saddle, Championship Penalty,
King‟s Crown, CrackerJack Jackpot, Maya, Wild Spin, Mia, Lara, Prima, Diamond Dice, Winning Goal, Maxi,
Firefly.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United
States, other countries, or both. Microsoft product screen shot(s) reprinted with permission from Microsoft
Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems Inc. in the United States and other countries. Intel, Pentium, Xeon are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other company
product names mentioned herein may be trademarks or registered trademarks of their respective owners and
should be noted as such.
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Table of Contents
1.
Preface ......................................................................................................................................... 5
1.1
Who should read this guide ................................................................................................ 5
1.2
Related documents ............................................................................................................. 5
2.
Hardware ...................................................................................................................................... 6
3.
Installing Printer and Scanner Software ................................................................................... 7
3.1
3.2
3.3
4.
Supported platforms ............................................................................................................ 7
3.1.1
Processor requirements .......................................................................................... 7
3.1.2
Memory ................................................................................................................... 7
3.1.3
Minimum specification ............................................................................................. 7
3.1.4
Motherboard – ECP devices ................................................................................... 8
Installing on: Windows 2000 and Windows XP ................................................................... 8
3.2.1
Installing driver software ......................................................................................... 8
3.2.2
Installing SDK software ......................................................................................... 10
Installing on: Windows 95, Windows 98, and Windows ME (for ECP devices only) ........ 11
Setting-up Hardware ................................................................................................................. 13
4.1
Connecting the printer ....................................................................................................... 13
4.2
Connecting the scanner .................................................................................................... 14
2.3
Connecting the power supply............................................................................................ 14
5.
Powering-On the Devices ......................................................................................................... 15
6.
Completing the Driver Installation (USB devices) ................................................................. 16
7.
Scanner Functional Verification .............................................................................................. 18
8.
7.1
Installing EngBench .......................................................................................................... 18
7.2
Testing the scanner .......................................................................................................... 18
7.3
Calibrating the scanner ..................................................................................................... 19
7.4
Verifying scanner operation .............................................................................................. 20
Testing the Printer..................................................................................................................... 22
8.1
Removing transit packaging (CST7000 printer only) ........................................................ 22
8.2
Verifying print function ...................................................................................................... 22
8.3
Verifying the barcode reader............................................................................................. 23
9.
Scanning Slips ........................................................................................................................... 24
10.
Reading barcodes ..................................................................................................................... 25
11.
Scanner Maintenance ............................................................................................................... 26
12.
11.1
Routine cleaning .............................................................................................................. 26
11.2
Removing foreign objects ................................................................................................ 27
Printer Maintenance .................................................................................................................. 28
12.1
Changing printer paper: CST7000 printer ....................................................................... 28
Cyberview scanner and thermal printer - Installation and User Manual
12.2
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Changing printer paper: CST7001 printer ....................................................................... 30
Appendix A.
Safety Instructions
Appendix B.
Barcode Default Resets ............................................................................................. 33
Appendix C.
CST5000 HIGH PERFORMANCE GREYSCALE SCANNER .................................... 35
Appendix D.
CST7000 High Capacity Thermal Printer Specification .......................................... 36
Appendix E.
CST7001 High Capacity Thermal Printer Specification .......................................... 37
Appendix F.
Thermal Paper Specification ..................................................................................... 38
Appendix G.
EngBench UI Quick Reference ................................................................................. 39
Appendix H.
Manual Driver Installation ......................................................................................... 40
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Cyberview scanner and thermal printer - Installation and User Manual
1.
15 October 2007
Preface
This document contains details on:
Installing Cyberview printer and scanner driver software,
Installing the Cyberview printer and scanner SDK files,
Setting up printer and scanner hardware,
Using the printer and scanner.
The configuration methods discussed in this document have been tested
and approved by Cyberview. Configurations other than those detailed in
this document may result in system malfunction. Contact Cyberview for
advice on implementing configurations other than those detailed in this
document.
IMPORTANT
1.1
Cyberview cannot accept responsibility for component malfunctions
resulting from configurations different to those detailed in this
document if the changes were not first discussed with Cyberview.
Who should read this guide
This guide is for installation engineers responsibly for the installation and maintenance of Cyberview
printers and scanners.
1.2
Related documents
Cyberview Greyscale Scanner and Thermal Printer Software Interface Specification.
This document contains information on installing the printer and scanner software development kit,
and using it to create applications for the devices.
Cyberview Greyscale and Thermal Printer – Creating Betting Forms
This document details the method for creating active betting slips that when scanned can
automatically record customer bets.
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2.
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Hardware
Cyberview printer and scanners:
Device
Model number
Connector type
Scanner
CST 5000-20001
ECP
Scanner
CST 5000-20002
USB
Epson printer
CST 7000-00002
ECP
Epson printer
CST 7000-00003
USB
XAC printer
CST 7001-00003
ECP
XAC printer
CST 7001-00004
USB
Image
Connectors and accessories:
Item
Details
New power supply
C5 clover leaf power connector with
Kycon KPP 4 pin connectors. The new
power pack has an improved power
ratio that allows images to be printed
and scanned at the same time.
Legacy power
supply
Figure-of-eight female power connector
with DB9 connectors.
Power adapter
DB9 to Kycon KPP adapter – for
connecting ECP devices to power
supply.
USB connector
Product code CST 9002.
Printer/scanner to PC USB connector.
This is the device to PC connector for
USB devices.
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Image
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3.
Installing Printer and Scanner Software
3.1
Supported platforms
15 October 2007
For simplicity, throughout this document the two types of supported scanner and printer are referred to
as: ECP printer and ECP scanner, and USB printer and USB scanner depending on the device‟s
connection type.
Platform support for the ECP printer and scanner drivers
®
®
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows ME
Microsoft Windows 2000
Microsoft Windows XP.
Platform support for the USB printer and scanner drivers
Microsoft Windows 2000
Microsoft Windows XP.
3.1.1
Processor requirements
Scanner and printer software is highly optimised and requires very low CPU overhead. The choice of a
suitable target system depends upon the level of image processing required and whether you intend to
create complex high-level image processing applications. For a basic and automatic bet entry slip (90
mm x 210mm) with traditional mark sense boxes, a low-spec processor is adequate.
3.1.2
Memory
The required DRAM memory size depends upon:
the physical size of the scanned document,
the resolution and number of bits-per-pixel chosen,
the size of the high-level application binary software.
The required permanent storage depends upon:
the size of the high-level application binary software,
the use or not of compression techniques,
the need to store two images of the binary software so that it is possible to revert to the
previous version for reasons of fault-tolerance when downloading updates.
3.1.3
Minimum specification
For evaluation or software development, the minimum configuration recommended is an Intel
Pentium® 100MHz with 32 Mbytes DRAM, and Windows 95 or 98. With such a configuration, all of the
scanner capabilities can be exercised.
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3.1.4
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Motherboard – ECP devices
The x86 board must support the ECP mode and 8-bit DMA if using ECP devices. Hardware
configurations have been tested on the following chipsets:
PCI/ISA bridge:
Super I/O:
82371XX or compatible (supports DMA Type F)
PC87338XXX, PC87306XXX and FDC37C66X for
When DMA Type F is available, data transfer rates on the ECP interface is increased by up to 30%
over standard DMA.
Various brands and models of ECP chipsets are not compatible at the hardware level. If chipsets other
than those listed above are present on the motherboard, the low level Cyberview software may not
recognize them. In such cases, some special low level adaptations may be required. Attempting this
will require detailed hardware specifications of the chipsets used.
3.2
Installing on: Windows 2000 and Windows XP
Driver and SDK installation on Windows 2000 and Windows XP is performed using an installation
Wizard. Upon CD insertion, you are presented with the following screen:
If the installation is an upgrade of the driver software only using an MSI rather than the SDK CD, this
screen will not be seen.
3.2.1 Installing driver software
To install driver software from the CD:
1.
Ensure the printer and scanner are NOT connected to the target PC.
2.
Select Install Printer/Scanner Drivers from the installation menu screen.
3.
You are prompted to select your printer model. The product number can be found on the
underside of the printer. You are also prompted to select the printer connection method. For
USB devices select USB. For ECP devices select either LPT1 or LPT2 depending on the
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printer port on your PC you will be using to connect the printer. This will usually be LPT1
unless your PC has two printer ports and one is already in use by a non-Cyberview device.
4.
Click Next.
5.
The driver installation should complete and prompt you to click Finish when done.
To install driver software ONLY (LPTUSB upgrade) from an MSI:
1.
Ensure the printer and scanner are NOT connected to the target PC.
2.
Run the supplied executable (Cyberview_Printer_Scanner_Driver.exe).
3.
You will see the following screen:
4.
Click Next.
5.
You are prompted to select your printer model. The product number can be found on the
underside of the printer. You are also prompted to select the printer connection type. USB
support will always be installed, but selecting LPT1 or LPT2 will additionally start the Cy.sys
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service for that port and configure its interrupt settings. This will usually be LPT1 unless your
PC has two printer ports and one is already in use by a non-Cyberview device. If your
machine does not have a parallel port, please select „USB only‟.
6.
Click Next.
The driver installation should complete and prompt you to click Finish when done.
3.2.2 Installing SDK software
The SDK provides the EngBench utility required for setup as well as a number of sample files and
applications.
To install the SDK files:
1. Click Install Printer / Scanner SDK from the installation menu.
2. Follow the Wizard to install the SDK files onto your hard drive. During the installation you are
given the option to perform a Complete install or a Custom install. The following software is
installed during a complete install. You can choose to remove some or all of these components
by performing a Custom install.
EngBench
EngBench is Cyberview software that allows you to perform various
scanner functions such as: scanner initialisation, testing, and calibration.
EngBench is required if you are to be using the scanner in its default setup
using the standard drivers.
EngBench Special Versions contains a specific version for 3D barcode
decoding.
BMP2PRN
BMP2PRN is a simple command line tool that converts BMP images to
PRN format for use on printer output.
Device Drivers
The Device Drivers for all supported platforms will be saved to the harddrive. The drivers for Windows 2000 and Windows XP are automatically
installed when Install Printer/Scanner Drivers is selected from the
installation main screen.
Imaging
Legacy ISIS and TWAIN compliant scanner imaging drivers for Windows
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3.3
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Drivers
95, Windows 98, and Windows Me. These are included on the installation
for completeness and should only require installation if they are specifically
needed.
Additional
DLLs
DLL and library files created for specific interface projects. Contact
Cyberview for more information.
Sample Files
Sample betting slips and sample interface code. The samples are useful if
you intend to write your own software to interface to the printer and
scanner.
Installing on: Windows 95, Windows 98, and Windows ME (for
ECP devices only)
To install printer and scanner software for Windows 95, Windows 98, or Windows ME:
1. Configure your BIOS to set your parallel port to ECP mode. To do this: Open your BIOS setup
utility (usually press DEL or F1 when the machine is booting up) and ensure that the parallel
port is set to ECP mode, i/o: 378h/778h. Also, set IRQ: 7 and DMA: 3. (These can be
changed later if required).
2. Allow the machine to fully boot up.
3. Insert the Printer and Scanner installation CD. Select Install Printer/Scanner SDK when the
installation menu is displayed. Follow the Wizard to install the files.
4. Locate the virtual device driver in:
<installation directory>\Device Drivers\Windows95_98_Me\Terminal\V7f_020116
5. Copy cvprtscn.vxd to the run directory or to Windows\system.
6. Navigate to the Port Settings tab in Device Manager.
START > Settings > Control Panel > System > Hardware > Device Manager > Ports > ECP
Printer Ports > Port Settings
Ensure Use any interrupt assigned to the port is enabled.
7. Click the Resources tab.
8. Ensure the following values apply:
IRQ: 07
DMA: 03
Input/Output Range: 0378-037F (for LPT1; alternatively 0278-027F for LPT2).
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IF the above values are not configured, set them as in the following:
a) Click Change Setting...
b) Use the drop-down arrow to select a Basic Configuration 000x.
Image 4
Image 5
c) If DMA shows a „?‟ then double-click it to display the dialog shown in image 5. Set the value to
3 and ensure that Conflict Information field displays: No devices are conflicting.
IF port configuration problems occur, check:
a) BIOS: If appropriate, make setting changes to the BIOS.
b) If settings must be made, ensure that ECP, Interrupt and DMA are selected.
c) Ensure that the parallel port is a motherboard-based port, and not an add-on PCI card.
9. Reboot the PC.
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4.
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Setting-up Hardware
The method for data connections for ECP devices is different between ECP and USB devices. USB
devices connect separately, ECP devices connect in „daisy-chain‟.
4.1
Connecting the printer
Press-in release latch
using a screw driver
1. Place the printer upside down.
2. Insert the tip of a small flat screwdriver into each latch access hole and gently pry each end up.
3. Connect the data connector and power supply connector, placing the cables in the grooves.
ECP Printer
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USB Scanner
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Avoid over-tightening the locking screws on the ECP printer as this may result in later difficult
removal or even screw shaft damage.
It is important to hold the metal base in place while inserting the connections to avoid
damaging the internal electronic components.
4. Replace the trap door and gently snap catches into place.
4.2
Connecting the scanner
ECP Scanners
USB Scanners
Connect the data and power cables as shown.
The scanner has small icons above each socket to
guide you: P (printer), C (computer), and
S (scanner).
Connect the data and power cables as shown.
Once the scanner driver is installed and the
device connected
Avoid over-tightening the locking screws as this
may result in difficult subsequent undoing.
2.3 Connecting the power supply
1. Ensure that the AC plug is fully inserted into the power supply block.
2. The power supply is fan-less and therefore can be positioned or fixed on any of its sides.
Ensure that all other sides are clear and that the surrounding air temperature does not exceed
the maximal operating environment temperature of +35 °C.
3. It is advisable to fix the power supply on a vertical partition using, for example, Velcro, in order
to avoid it being covered by other objects or cables.
The power supply is thermally protected and will cut-off in case of overheating.
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5.
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Powering-On the Devices
To power-on the devices:
1. Ensure that the power plug is properly inserted in the power board and that the power board
ON switch is activated.
2. If the power board is fitted with a light indicator, verify that the light is illuminated.
3. Verify that the scanner green power-on light is on.
Power indicator light
4. For ECP printers only, verify that the red barcode reader light is on. USB printers require
initialisation before the barcode reader light illuminates. Initialisation for USB printers is detailed
in the next section. The red illumination remains ON at all times. LEDs (Light Emitting Diodes)
produce the barcode illumination. They are NOT a laser light source, and they are safe.
Red Illumination
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6.
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Completing the Driver Installation (USB devices)
Once the device drivers are installed and physically connected to the PC and to the power supply,
reboot your PC. When Windows resumes it should detect the new hardware. Do the following to
complete the driver installation:
1. From the Welcome dialog, select Install from a list or specific location (Advanced). Click Next.
2. From the Installation Options dialog, select Don’t Search. I will choose the driver to install. Click
Next.
3. Ensure that Cyberview USB High Speed Scanner is listed in the device model list. Click
Next.
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4. The Wizard installs the scanner software. Click Finish when complete.
5. Successfully installed and connected USB scanners will have an entry in Windows Device
Manager. To check this: Control Panel > Administrative Tools > Computer Management >
Device Manager > Universal Serial Bus controllers. The scanner entry will be listed as,
Cyberview USB High Speed Scanner.
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7.
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Scanner Functional Verification
Verification of scanner function is performed using the Cyberview EngBench utility supplied with the
SDK installation.
7.1
Installing EngBench
EngBench is a PC hardware independent executable. Using EngBench you can test all printer and
scanner operations as well as some specific terminal functions.
The EngBench application is installed as part of the SDK into the default location: <install
location>\Printer Scanner SDK\EngBench\
An EngBench user interface quick reference is available on page 39.
7.2
Testing the scanner
1. Run EngBench.exe from its installation location.
2. The EngBench user interface is displayed as follows:
Status Display
This messages window is displayed
by pressing F6
Press F6 again to turn it OFF
3. Press F6 to display the Messages window. Examine the Status Display or the Messages
window to ensure there are no errors. The message Config not FOUND, PLEASE CALIBRATE
means that EngBench has detected that the scanner has not been calibrated. This will be done
shortly.
4. An Init KO message indicates an error with connection. In this case, verify all connections and
ensure that the power supply is ON.
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“Init KO” indicates scanner is not
functioning
5. To restart the initialization sequence, click
6. The scanner cannot operate until the Init OK: message is displayed.
7.3
Calibrating the scanner
The following calibration procedure is to be performed using photo-quality white paper specially cut
with a 223 mm width. Using other white paper for scanner calibration may result in scanning errors.
Ensure the white side of the photo paper faces towards the front of the scanner.
1. Start EngBench.exe (if it is not already running).
2. Select CAL from the EngBench menu bar.
3. The Insert White Paper dialog box is displayed:
4. Insert the 223mm edge of the calibration paper into the scanner input slot as shown below,
ensuring that the paper is properly centred.
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223 mm width
5. While holding the calibration paper in the scanner input guide, click OK on the Insert White
Paper dialog box.
6. The calibration paper moves forward and backward for a few seconds. When the calibration is
complete, the scanner releases the paper.
7.4
Verifying scanner operation
1. Take a valid reference slip such as the 49’s Quickslip and insert it into the scanner. Examine
the image displayed.
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2. Ensure that there are green boxes on the screen around the boxes that have been filed-in with
a cross on the slip.
If the expected image is not obtained:
Ensure that the slip has been inserted in the proper direction.
If the expected image is not obtained, verify with your helpdesk that the slip is a valid slip,
i.e., that the form code has been registered in the cross02.bin file placed in the
EngBench installation directory.
If the expected image is not obtained, clean the scanner as detailed in the Scanner
Maintenance section on page 26 and then repeat the calibration procedure.
After several trials, if the expected image is not obtained, the scanner is faulty and must be
replaced.
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8.
Testing the Printer
8.1
Removing transit packaging (CST7000 printer only)
15 October 2007
CST7000 printers require the removal of the orange transit clip prior to operating the printer.
To do this:
1
2
Black lever
Orange transit clip
Open printer mechanism and release the black
lever.
8.2
Remove the orange transit clip. Close the
black lever, and close the printer
mechanism.
Verifying print function
Make sure that the paper roll has been loaded. For instructions on doing this refer to: Changing printer
paper: CST7000 printer on page 28, or Changing printer paper: CST7001 printer on page 30
depending on your printer model.
To test the printer:
1. From the EngBench utility, click the
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icon to display the Printer Test dialog.
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2. Click LoopTextReceipt. Check that Test patterns are printed.
3. Click StopLoop to end the test.
8.3
Verifying the barcode reader
Take a reference ticket with a valid barcode, present it in front of the barcode reader and examine the
Status Area or the Messages window to insure that the barcode is properly decoded.
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9.
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Scanning Slips
Output Guide
Input Guide
Slips are inserted into the scanner input guide
and released from the output guide.
Scanners feature an anti-jam mechanism that
prevents the paper being crunched and torn if
improperly inserted.
Scanners will refuse to take a document if it is
placed too close to a side, and will reverse feed a
document that is excessively skewed.
Small and medium-sized slips
Introduce the slip into the middle of the scanner
input guide, as shown.
The scanner starts operating automatically once
the slip is properly aligned.
Coupons and larger-sized slips
Insert the coupon into the middle of the scanner
input guide using both hands, as shown.
The scanner starts operating automatically once
the slip is properly aligned.
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10. Reading barcodes
Slowly slide down receipt against barcode reader
window.
Alternatively, hold the barcode up to 1-inch away
from the reader window.
The bottom edge of a receipt must be aligned with the horizontal aspect of the barcode reader for the
barcode to be decoded.
Whenever the barcode reader fails to decode receipt slips after multiple attempts, scan the special
barcode codes contained on page 33.
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11. Scanner Maintenance
11.1 Routine cleaning
Perform the following cleaning procedure: every week, whenever black lines appear on the scanned
image, or when scanning errors occur.
1
2
Remove the scanner cover by holding at
both ends and pulling upwards.
Locate the two green lock levers that secure
the feed roller. Place both thumbs on these
lock levers, and push backwards until both
levers are oriented upwards.
Lock-lever oriented upward
3
4
The feed roller is released when the 2 lock
levers are in the upward position.
Remove the feed roller by holding both lock
levers and lifting straight up to expose the
sensor glass.
Gently wipe the glass from side to side
using a new cleaning wipe ensuring the
glass surface is completely free from
deposits.
Replace the feed roller ensuring the lock
levers are seated securely. Once engaged
in their slots, turn the green level locks
toward the front of the scanner. Replace the
scanner cover.
5
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11.2 Removing foreign objects
If it becomes necessary to open the scanner case to remove, for example, an object that has fallen
into the scanner, proceed as instructed below.
1
2
Remove the scanner cover by lifting it from
the main unit.
3
Locate the plastic case release latches inside
the scanner. Gently pull them to release the rear
casing. Once released, remove the rear casing.
4
Hold the scanner internal mechanism as
shown and swing it up at a slight angle.
Extract the scanner mechanism by pulling it to
the back.
Closing scanner housing
1
2
Front vibration
dampeners
Slide scanner mechanism into casing at a
slight angle. Secure the mechanism so that
the front vibration dampeners are secured
onto the scanner housing.
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Replace the rear cover ensuring that the rear
vibration dampeners are properly engaged.
Snap-in the rear cover latches.
Replace the scanner cover.
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12. Printer Maintenance
12.1 Changing printer paper: CST7000 printer
Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview
scanners.
a) Remove paper roll
1
2
Lift up the cover.
3
Swing back the paper cutter.
4
Release the paper release lever.
Release and remove flange.
Lift out the paper roll and holder.
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b) Install fresh paper roll
1
Rotate until both
flanges are
aligned and
locked.
3
With the green
lever in the
upright position
feed paper
under black
roller.
2
IMPORTANT:
Ensure the
flange heels are
seated correctly
in the printer roll
holds.
4
Flip down the
release lever.
Paper autofeeds if an autofeed mechanism is
installed, and if power is ON.
5
6
Tear off excess
paper ensuring the
tear is clean.
Firmly push
down the
paper cutter.
Re-attach
printer
cover.
7 Ensure the paper will feed correctly. To do this;
activate the EngBench program and select the
icon to launch the Printer Test dialog.
Click Load Paper. Allow 30cm of paper to
feed. Click the Load Paper icon again to end
the feed.
Doing this ensures that the paper is aligned
correctly and so prevents paper jams during
operation.
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12.2 Changing printer paper: CST7001 printer
Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview
scanners.
a) Remove paper roll
1
2
Lift up the cover.
Swing printer jaws back.
Remove printer paper from beneath plastic
guide.
Lift out the paper roll and holder.
3
Release and remove flange.
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b) Install fresh roll
1
Rotate until both
flanges are
aligned and
locked.
3
2
IMPORTANT:
Ensure the
flange heels are
seated correctly
in the printer roll
holds.
4
Feed paper
through
jaws.
IMPORTANT:
Feed paper
under plastic
guide.
5
6
Close jaws
and tear off
excess
paper.
Close case
when done.
Ensure the paper will feed correctly. To do
this; activate the EngBench program and
select the
Test dialog.
icon to launch the Printer
Click Load Paper. Allow 30cm of paper to
feed. Click the Load Paper icon again to
end the feed.
Doing this ensures that the paper is aligned
correctly and so prevents paper jams
during operation.
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Appendix A. Safety Instructions
These instructions must be read before operating equipment
This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation
and operation precautions which should be observed.
1.
Read and retain Instructions – All the safety and operating instructions should be read before the unit is operated
and retained for future reference.
2.
Ventilation – The unit should be situated so that its location or position does not interfere with its proper
ventilation. No signs, stickers or obstructions should be placed on the unit that may impede the flow of air through
ventilation openings.
3.
Heat – The unit should be situated away from heat sources such as radiators, or heat registers.
4.
Power Sources – The unit should be connected to a power supply only of the type marked on the unit. Do not
overload wall outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets,
extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. With the power off, periodically examine the cord. If its appearance indicates
damage or deteriorated insulation, have it replaced by your service technician. AC outlets should be in compliance
with local safety regulations. AC outlets should be in compliance with local safety regulations.
5.
Power-Cord Protection – Power supply cords (especially plugs and exit points) should be routed so that they are
not likely to be walked on or pinched by items placed on or against them. Check the condition of the cord regularly.
6.
Cleaning – The unit should be cleaned only as recommended. Care should be taken to avoid getting cleaning
fluids inside the unit. Do not spray or pour cleaning fluids directly on the unit. Do not use a sponge to clean the unit,
as this can lead to excessive fluid entering the unit‟s openings.
7.
Internal Access – When accessing internal components during cleaning, paper change, and paper clear, follow
the directions detailed in the user manual. Do not try to access any other equipment or items located in the unit‟s
enclosure, as doing so may be hazardous. Do not push any items through openings, as they may touch dangerous
voltage or "short-out" parts, which could result in a fire or electric shock. Any repair, access, or maintenance of
internal items – aside from those mentioned in the user manual – should be carried out by qualified service
personnel.
8.
Damage Requiring Service – The unit should be powered off and serviced by qualified service personnel when:
A.
The power supply cord or the plug has been frayed or otherwise damaged.
B.
The unit has been exposed to water, through rain, flood or ceiling leakage.
C.
The unit does not appear to operate normally or exhibits a marked change in performance;
D.
The unit has been dropped, or the enclosure damaged.
E.
The unit appears to be otherwise in need of repair.
The only way to disconnect unit power completely is to unplug the power cord or switch
off the AC power point. The AC power off or disconnect must be easily accessible.
IMPORTANT
END OF SAFETY INSTRUCTIONS
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Appendix B. Barcode Default Resets
Note:
The following barcode sequences reset the default Cyberview-supported
configuration. Contact Cyberview for non-default configuration reset codes.
6 LED Barcode Readers
The following procedure is only for barcode readers that have 6 LED lights, other readers have only
two.
Whenever the barcode reader fails to decode receipt slips, scan the four special barcodes hereunder
in top to bottom order.
Start
500ms
Momentary
End
The Reset to Default procedure will very rarely be required in the event that an internal data
corruption has occurred following a power malfunction.
Other Readers
The following procedure is only for barcode readers with 2 LED lights.
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START
END
Set All Defaults only when above programming is unsuccessful.
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Appendix C. CST5000 HIGH
PERFORMANCE GREYSCALE
SCANNER




High performance scanner
Real-time document entry
Bank checks
Insurance/medical claims
Transportation way bills
Airline tickets
Wager/lottery/betting coupons/receipts
Retail backend management
Expenses reports, test reports, etc...
Scanner
High performance sheetfed
Heavy duty design
Compact/small footprint
Top paper entry & exit
Instantaneous Auto-Start
Anti-Skew
Anti-Jam
60x60mm to A4 paper size
Fast IEEE 1284 interface
Transfer rate >1 MBytes/sec
4 sec for A4 size 200-dpi 8-bit grayscale
1.2 sec for A4 size 100-dpi 8-bit grayscale
2 sec for A4 size 200-dpi 4-bit grayscale
1.2 sec for A4 size 200-dpi 1-bit B&W
0.5 sec for Bank Check in 200-dpi 8-bit
0.3 sec for Bank Check in 100-dpi 8-bit
Legacy printer “Pass-Through” port
IEEE 1284.3 “Daisy-Chaining” – Does not
apply to USB scanner
Resolution
CST5001-2 for 200 dpi optical
CST5001-3 for 300 dpi optical
CST5001-4 for 400 dpi optical
8-bit grayscale
4-bit grayscale
1-bit B&W
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








Fast pixel processing
Pixel-to-pixel gain correction
Digitally controlled bi-level threshold
Gray 8-bit/4-bit/1-bit per pixel output
Dithered 16-level grayscale
Easy cleaning
Easy access for cleaning of optics by
operator
Easy to remove scanner cover
Easy to remove feed roller
Reliability
MTBF > 2 years
Life >500,000 transactions
Physical Characteristics
320mm x 95mm x 100mm
Weight 1.5kg
Environmental
Temperature operating 0° to 55° (33°F to
131°F)
Humidity operating: 10° to 90° RH (noncondensing)
Power: Universal 85-265V AC
Software drivers
Drivers for Windows 95/98, CE and NT
.VXD, .SYS and .WDM
Standard DMA and DMA type F
Extremely low CPU overhead
TWAIN16 /TWAIN32 driver
ISIS® driver
Custom driver
Evaluation materials available
Scanner engineering software
Super-fast scan/display/store demo
application with source code
High capacity companion ticket printer
CST7000 and CST7001 Thermal printer with
integrated barcode reader
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15 October 2007
Appendix D. CST7000 High Capacity
Thermal Printer Specification







High Capacity Thermal Printer
Ø 200mm paper roll
80mm or 82.5mm paper width
Fast IEEE 1284 and USB Interface
60mm/sec
Printing starts immediately
Resolution
8 points per mm
Full graphics
Unlimited fonts types and sizes
Combined graphics and text
Auto-cutter
Full cut
Partial cut
Reliability
MTBF > 2 years
Printhead life >50km paper
Physical Characteristics
400mm x 130mm x 250mm
Weight 1.5kg (without paper)
Environmental
Temperature operating 0° to 55° (33°F to
131°F)
Humidity operating: 10° to 90° RH (noncondensing)
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



Barcode Scanner (Optional)
Integrated in printer, no messy wiring
(decoded barcode data returned to host
PC via parallel port)
Near contact scanning
UPC/EAN, Code 39, Interleaved 2 of 5,
Code 128, Codabar
Proximity sensor triggering
Power: Universal 85-265V AC
Software
DOS driver
Windows95 driver (VXD)
NT4.0 driver
WindowsCE driver
Windows98 and NT5.0 driver (WDM)
Custom drivers
High Performance Companion Grayscale
Scanner
CST5001-2 for 200 dpi optical
CST5001-3 for 300 dpi optical
CST5001-4 for 400 dpi optical
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Appendix E. CST7001 High Capacity
Thermal Printer Specification








High Capacity Thermal Printer
Ø 150 mm paper roll
80mm paper width
Fast IEEE 1284 and USB Interface
75mm/sec feeding speed
Resolution
8 points per mm
Full graphics
Unlimited fonts types and sizes
Combined graphics and text
Auto-cutter
Full cut
Partial cut
Reliability
Printhead life >50km paper
Physical Characteristics
400mm x 130mm x 250mm
Weight 1.5kg (without paper)
Environmental
Temperature operating 0° to 55° (32°F to 122°F)
Humidity operating: 10° to 80° RH (noncondensing)
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



Barcode Scanner (Optional)
Integrated in printer, no messy wiring (decoded
barcode data returned to host PC via parallel
port)
Near contact scanning
UPC/EAN, Code 39, Interleaved 2 of 5, Code 128,
Codabar
Proximity sensor triggering
Power: Universal 85-265V AC
Software
DOS driver
Windows95 driver (VXD)
NT4.0 driver
WindowsCE driver
Windows98 and NT5.0 driver (WDM)
Custom drivers
High Performance Companion Grayscale Scanner
CST5001-2 for 200 dpi optical
CST5001-3 for 300 dpi optical
CST5001-4 for 400 dpi optical
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Appendix F. Thermal Paper Specification
Print Side
Outside thermal coated
Inside thermal coated
End of roll indicator
Ricoh 130 LSB
Thermal coated side, see table below
Core: Inside Ø 25 mm
Note: Plastic “not fixed
to paper”
Recommended paper: Ricoh 130LSB.
Two types:
CST7000 Thermal Printer:
Paper Width: 80 mm
+0/-1 mm
CST7000 requires the 20mm black strip applied to the coated side
on a paper roll at 10mm from the left edge as shown:
Paper length = At 150mm, approx. 210m.
= At 200mm, approx. 370m.
Ø 150 mm / 200mm
CST7000 thermal printer paper
outside coated
50 mm
Black Strip
20 mm
10 mm
Product Series
Max Roll
Diameter
Logo/End
of Roll
Thermal
Coating
All other Printers:
CST2000 Lottery
Terminal
150 mm
Outside
Inside
Continuous stripe on non thermal-coated side. Refer to table 1
above.
CST2301 Plastic
Gaming Machine
200 mm
Inside
Outside
CST2400 Kiosk
200 mm
Inside
Outside
CST2304 Metal
Gaming Machine
200 mm
Inside
Outside
CST7000 Thermal
printer & barcode
reader
200 mm
Inside /
Outside
Outside
CST7001 Thermal
printer & barcode
reader
150 mm
Inside
Outside
CST2308 Nikita
200 mm
20mm wide strip, equidistant from both edges in black matt light
absorbent ink.
Strip length one meter only.
Artwork:
Uncoated side
The CST7000 thermal printer has no colour artwork printing
restrictions if the artwork is printed on the inside.
For all other products
The paper sensors on the printer reflect the red colour. The artwork
is permitted in Pantone Warm Red C colour.
Dark colour artwork and logo e.g. Black, dark Blue, dark Brown etc.
may be permitted provided it meets one of these conditions:
1: Dark colour logo up to maximum 25 percent tint may be allowed
after it has been approved by Cyberview Technology Ltd.
Outside
2: The design of artwork with dark colours is permitted if it is kept
clear of the void areas shown below:
80 mm
Thermal Paper specification:
Only use recommended paper. Other equivalent grade paper may
require approval; otherwise it may invalidate the printer warranty.
8 mm
8 mm
12 mm
V
ar oid
ea
The use of materials which does not meet this specification will
affect the warranty of the printer.
Specification details:
V
ar oid
ea
Inside
Paper that offers resistance to plasticizers, oil and
water. Good scratch resistance.
Strips for dark
Artwork on a
16 mm , 12mm &
36 mm
Semi-protected.
Heat and pressure sensitive paper
Basic Weight: 70 to 80 g/m2.
Thickness: 65 to 85 microns.
Opacity: 85% minimum.
Brightness: minimum 65%.
Surface smoothness: 500 seconds min- coated.
Plastic centre core of 25 mm inside diameter.
Coated side:
Printing artwork on the coated side is permitted with maximum 5%
tint in Pantone Warm Red.
Approval:
All artwork and logo designs to be printed on to the paper rolls
must be approved by Cyberview Technology Ltd. For further
assistance, contact Cyberview Technology Ltd
Paper and ink must be free of Calcium (Ca) and
Silicon (S).
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Appendix G. EngBench UI Quick Reference
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Appendix H. Manual Driver Installation
If installing the ECP printer and scanner:
1. Navigate to:
<installation directory>\Device Drivers\WinNT4_2K_XP\Ecp\ V100133_061212
2. Copy cy.sys into:
C:\windows\system32\drivers\
If installing the USB printer and scanner:
1. Navigate to:
<installation directory>\Device Drivers\WinNT4_2K_XP\usb
2. Copy ezusb.sys into:
C:\windows\system32\drivers\
3. The following Windows DLLs need to exist in \windows\system32\
mfc42u.dll
msvcrtd.dll
mfc42d.dll
If these files are missing, locate the latest versions of them either from your Windows
installation CD or the Internet, and copy them to the drivers folder.
4.
Edit Cy.ini and set IoBase, Irq, and Dma to same values as in there are is BIOS for the ECP
port.
5.
When you have connected your USB printer and scanner, and Windows detected the new
hardware, provide Windows with the path to the ezusbw2k.inf file located in:
<installation directory>\Device Drivers\WinNT4_2K_XP
For ECP printer and scanner installs only
1. Navigate to:
<installation directory>\Device Drivers\WinNT4_2K_XP
2. Drag either cyw2k-Lpt1.ini or cyw2k-Lpt2.ini (depending upon the LTP port you are using)
onto regini.exe.
3. Run Servicer.exe
4. Click Start.
5. Press OK after the Cy service has
started and is running. (See Image 6).
This enables the driver for this session.
Image 6
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If the driver is running properly, set the start type to Automatic in the device manager:
To access the Automatic setting for the driver:
1.
Navigate to:
START > Settings > Control Panel > System > Hardware > Device Manager
2.
Click the View menu and enable Show hidden devices
Image 7
3.
Select Non-Plug and Play Drivers in the driver‟s tree.
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4.
15 October 2007
Select Cy in the Non-Plug and Play Drivers tree. If the device is not displayed, you
may need to reboot your PC.
Image 8
5.
In the General tab, check that the message: This device is working properly is
displayed.
Image 9
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6.
15 October 2007
In the Driver tab, select Automatic as the startup option.
Image 10
The driver will now automatically load on subsequent boots.
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