Motorola PHOTON 4G LEGAL User guide

User Guide
TM
MOTOROLA PHOTON 4G
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
7/15/11
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a www.sprint.com y haz clic en
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
Sprint UG_11a_092110
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 145.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . .
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . .
Completing the Setup Application . . . . . . . . . . . .
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . .
Sprint Account Passwords . . . . . . . . . . . . . . . . . . .
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
3
3
4
5
6
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . 9
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 10
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning Your Phone On and Off . . . . . . . . . . . . .
Touchscreen and Keys . . . . . . . . . . . . . . . . . . . . .
Kickstand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
11
12
15
16
Viewing Your Phone Number . . . . . . . . . . . . . . .
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tips and Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making and Answering Calls . . . . . . . . . . . . . . .
Battery Cool Down . . . . . . . . . . . . . . . . . . . . . . . .
22
22
24
25
30
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . .
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . .
Update Your Phone . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
34
34
35
37
37
38
2C. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Viewing and Using Contacts . . . . . . . . . . . . . . . .
Creating Contacts . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring Contacts . . . . . . . . . . . . . . . . . . . . . .
Calling or Emailing Contacts . . . . . . . . . . . . . . .
Editing or Deleting Contacts . . . . . . . . . . . . . . . .
Synchronizing Contacts . . . . . . . . . . . . . . . . . . . .
Making Groups . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
40
41
42
42
42
42
2D. Calendar and Tools . . . . . . . . . . . . . . . . . 43
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Clock and Timer . . . . . . . . . . . . . . . . . . . .
Help Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quickoffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
44
44
45
45
45
46
2E. Voice Services . . . . . . . . . . . . . . . . . . . . . . 51
Voice Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . 51
2F. microSD Card and File Transfer . . . . . . 52
Using a microSD Card With Your Phone . . . . . . 52
microSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . 54
File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting Your Phone to Your Computer . . . 55
View and Transfer Files . . . . . . . . . . . . . . . . . . . . 56
2G. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Taking Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . 62
Photos and Videos Tips and Tricks . . . . . . . . . . 63
Viewing Photos and Videos . . . . . . . . . . . . . . . . . 63
Managing Photos and Videos . . . . . . . . . . . . . . . 65
2H. Wireless and Network Connections . . 66
Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . .
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting With Wi-Fi . . . . . . . . . . . . . . . . . . . . .
Sprint Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sprint 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile Networks . . . . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virtual Private Networks (VPN) . . . . . . . . . . . . . .
66
67
68
70
71
72
73
73
Section 3: Sprint Service . . . . . . . . . . . . . . . . 77
3A. Sprint Service: The Basics . . . . . . . . . . . 78
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Social Networking . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Conference Call . . . . . . . . . . . . . . . . . .
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
83
86
87
87
3B. Web and Data Services . . . . . . . . . . . . . 89
Surfing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Android Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Downloading Apps . . . . . . . . . . . . . . . . . . . . . . . . 92
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Google Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
3C. Entertainment: TV and Music . . . . . . . . 96
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Digital Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Webtop Application . . . . . . . . . . . . . . . . . . . . . . . 104
Sprint Entertainment Options . . . . . . . . . . . . . . . 105
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 107
Google Maps™ . . . . . . . . . . . . . . . . . . . . . . . . . . .
Google Maps Navigation . . . . . . . . . . . . . . . . . .
Google Latitude . . . . . . . . . . . . . . . . . . . . . . . . . .
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . .
107
109
109
110
3E. Sprint Worldwide Wireless Service . . 111
Getting Started With Sprint Worldwide
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating Global Roaming Mode . . . . . . . . . . .
Making and Receiving Worldwide Calls . . . . .
Sprint Voicemail Service . . . . . . . . . . . . . . . . . . .
International Data Roaming . . . . . . . . . . . . . . . .
Understanding Status Messages . . . . . . . . . . .
111
112
113
114
115
116
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . 119
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
4A. Important Safety Information . . . . . . . . 122
General Precautions . . . . . . . . . . . . . . . . . . . . . .
Battery Use & Safety . . . . . . . . . . . . . . . . . . . . . .
Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . .
Third Party Accessories . . . . . . . . . . . . . . . . . . .
Driving Precautions . . . . . . . . . . . . . . . . . . . . . . .
Seizures/Blackouts . . . . . . . . . . . . . . . . . . . . . . .
Caution About High Volume Usage . . . . . . . .
Repetitive Motion . . . . . . . . . . . . . . . . . . . . . . . . .
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glass Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operational Warnings . . . . . . . . . . . . . . . . . . . .
Radio Frequency (RF) Energy . . . . . . . . . . . . .
Specific Absorption Rate (IEEE) . . . . . . . . . . . .
Information from the World Health
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
European Union Directives Conformance
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Notice to Users . . . . . . . . . . . . . . . . . . . . . .
123
124
125
125
125
126
126
127
127
127
127
128
129
130
131
131
Industry Canada Notice to Users . . . . . . . . . . . 132
Location Services (GPS & AGPS) . . . . . . . . . . 132
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Smart Practices While Driving . . . . . . . . . . . . . 133
Privacy & Data Security . . . . . . . . . . . . . . . . . . . 134
Use & Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
California Perchlorate Label . . . . . . . . . . . . . . . 136
Hearing Aid Compatibility with Mobile
Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Software Copyright Notice . . . . . . . . . . . . . . . . 138
Content Copyright . . . . . . . . . . . . . . . . . . . . . . . 138
Open Source Software Information . . . . . . . . . 138
Export Law Assurances . . . . . . . . . . . . . . . . . . . 139
Product Registration . . . . . . . . . . . . . . . . . . . . . . 139
Service & Repairs . . . . . . . . . . . . . . . . . . . . . . . . 139
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 139
Copyright & Trademarks . . . . . . . . . . . . . . . . . . 140
4B. Manufacturer’s Warranty . . . . . . . . . . . . 141
Motorola Limited Warranty for the
United States and Canada . . . . . . . . . . . . . . . . . 141
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Introduction
This User Guide introduces you to Sprint® service and
all the features of your new phone. It’s divided into four
sections:
⽧
Section 1: Getting Started
⽧
Section 2: Your Phone
⽧
Section 3: Sprint Service
⽧
Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and sign on to My Sprint
to access the most recent version of the user guide.
WARNING: Please refer to the Important Safety Information
section on page 122 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.
i
Section 1
Getting Started
1A. Setting Up Service
⽧
Setting Up Your Phone (page 2)
⽧
Activating Your Phone (page 3)
⽧
Completing the Setup Application (page 3)
⽧
Setting Up Your Voicemail (page 4)
⽧
Sprint Account Passwords (page 5)
⽧
Getting Help (page 6)
Setting Up Your Phone
1. Install the battery.
䡲
䡲
2
Remove the battery from its packaging.
Insert the battery into the
opening in the back of
the phone, making sure
the connectors align.
Gently press down to
secure the battery.
1A. Setting Up Service
Position the battery cover
over the battery
compartment and press
down until you hear a
click.
HD VIDEO
䡲
2. Charge your battery for at
least three hours.
3H
3. Press and hold the
Power/Lock button on
Power/Lock
Button
top of your phone to turn it
on.
䡲 If your phone is activated, it
will turn on and show some
setup instructions.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
Important Information booklet packaged with your
phone.
Activating Your Phone
䢇
If you purchased your phone at a Sprint Store, it is
䢇
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
contact Sprint Customer Service at 1-888-211-4727
for assistance.
Setting Up Service
Note: Please read the battery use and safety text in the
Tip: Do not press
Power/Lock while the phone is being
activated. Pressing it cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.
probably activated and ready to use.
activate automatically. To confirm your activation,
make a phone call.
䢇
If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your
new phone.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
Completing the Setup Application
After activation and any required updates, you phone
should power off and then back on again. After the
restart, you’ll see a Welcome screen.
1. Touch the Android icon to begin the setup
application. Follow the prompts to set up you
phone and accounts.
䡲 View a Tutorial: Touch Begin to see a brief tutorial
on getting started.
䡲 Set up your Google Account: Create or sign in to
your Google (Gmail) account.
䡲 Use Google location: Touch the check marks to
select your Google location options.
1A. Setting Up Service
3
䡲
Backup and restore: Choose whether or not to
back up data with your Google account.
Note: You do not need to sign up for a Google account to
use your phone. However, to download applications
from the Android Market, you must link your phone to a
Google account.
Setting Up Your Voicemail
Setting Up Visual Voicemail
up your Google options. You will see a Setup
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and
personal greeting as soon as your phone is activated.
accounts page.
To set up your Visual Voicemail:
2. Touch Finish setup when you have finished setting
3. Touch any of the services listed and follow the
prompts to set up accounts such as Corporate
Sync (Exchange), Email, Facebook, or Twitter.
䡲 You will need your sign-in information and
passwords for each account you set up.
䡲 When you are finished adding accounts, touch
Done adding accounts.
Note: To skip account setup and go directly to the home
screen, touch Skip from the Welcome page. You can
set up accounts in the Accounts settings menu.
1. Touch
> Voicemail.
2. Touch Personalize now and follow the system
prompts to:
Create a password (part of standard voicemail).
䡲 Record your name announcement.
䡲 Record your greeting.
䡲
3. When prompted to enter information, touch Dialpad
to bring up the onscreen dialpad to enter your
numeric responses.
4. Once you have completed the setup process,
return to the voicemail page (see step 1).
4
1A. Setting Up Service
screen to play a brief explanation of the voicemail
services.
Setting Up Traditional Voicemail
In addition to Visual Voicemail, your phone and Sprint
service always offer traditional voicemail service
accessed through the Phone application.
To set up your voicemail:
1. Touch
Dialer to open the dial screen, and then
touch and hold
1
.
2. Follow the system prompts to:
Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.
For more information about using your voicemail, see
“Voicemail” on page 78.
Setting Up Service
5. Touch the Welcome to Voicemail message on the
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Sign in and then click Sign up
now! to get started.) If you are not the account owner (if
someone else receives the bill for your Sprint service),
you can get a sub-account password at www.sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up
your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail
password.
1A. Setting Up Service
5
Data Services Password
䢇
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
From Your Sprint Phone
For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727.
Getting Help
䢇
䢇
䢇
Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
Touch
Dialer *
to check minute usage
and account balance.
Touch
Dialer *
to make a payment.
Touch
Dialer *
to access a summary
of your Sprint service plan or get answers to other
questions.
4
GHI
3 DEF
2 ABC
Managing Your Account
From Any Other Phone
Online: www.sprint.com
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
6
Access your account information.
Check your minutes used (depending on your Sprint
service plan).
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.
1A. Setting Up Service
䢇
Sprint Customer Service: 1-888-211-4727.
Business Customer Service: 1-888-788-4727.
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳
Touch
Dialer
4
GHI
1
1
.
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳
Touch
Dialer
0+
.
For more information or to see the latest in products
and services, visit us online at www.sprint.com.
1A. Setting Up Service
7
Section 2
Your Phone
Your Phone
2A. Phone Basics
12. Power/Lock
Button
⽧
Your Phone (page 10)
⽧
Turning Your Phone On and Off (page 11)
1. 3.5 mm Headset
11. Front Facing
Camera
11:35
⽧
Touchscreen and Keys (page 12)
⽧
Kickstand (page 15)
⽧
Home Screen (page 16)
⽧
Viewing Your Phone Number (page 22)
⽧
Entering Text (page 22)
⽧
Tips and Tricks (page 24)
⽧
Making and Answering Calls (page 25)
⽧
2. Micro USB
Connector
3. Micro HDMI
Connector
10. Volume
Button
See all your apps.
Touch the Launcher icon.
1 of 6
9. Touchscreen
Battery Cool Down (page 30)
Text Mess
T
Me
M
ess
Voicemail
http://www.
Tip: Phone Software Upgrades – Updates to your phone’s
software may become available from time to time. Sprint
will automatically upload critical updates to your phone.
You can also use the menu to check for and download
>
Settings > About phone >
updates. Touch
System updates > Update Firmware to search for and
download available updates.
10
2A. Phone Basics
Camera
C
Market
M
k
8. Camera
Button
4. Menu
Key
7. Search
Key
5. Home
Key
6. Back
Key
Key and Connector Functions
other accessories to your phone.
3. Micro HDMI Connector lets you connect to a high
definition display device such as a television.
4. Menu Key ( ) lets you access the options menus
(including Settings) from the home screen and
context-sensitive menus from other screens.
5. Home Key ( ) brings you back to the home
screen. Press and hold to display the recent apps
menu.
6. Back Key (
) returns you to the previous screen.
7. Search Key (
). Press to open the search
application.
8. Camera Button (
) Press and hold to launch the
camera app. Press to take pictures.
9. Touchscreen input lets you access all the phone’s
menus and features, enter text, dial phone
numbers, and more, using just your fingertips.
11. Front Facing Camera lets you take video of yourself
for use with video chat programs.
12. Power/Lock Button (
). Press and hold to open
the phone options menu where you can turn the
phone off, turn Airplane mode on or off, turn Silent
mode on or off, or put the phone to sleep. Press to
lock and unlock the touchscreen.
Turning Your Phone On and Off
Turning Your Phone On
䊳
Press and hold
two seconds.
Power/Lock for approximately
As your phone connects to the network, you see a
connecting message. Your phone may require you to
enter identifying information to use it or to access
specific features.
10. Volume Button lets you adjust the ringer volume
from the home screen, the voice or speaker
2A. Phone Basics
11
Phone Basics
1. 3.5mm Headset Jack lets you attach a headset.
2. Micro USB Connector lets you connect a charger or
volume during a call, and the speaker volume
while using the music player or other applications.
Turning Your Phone Off
䊳
Press and hold
to open a phone options menu,
where you can turn off the phone (Power off), or
turn Airplane mode, Silent mode, or Sleep on or off.
䢇
To let the touchscreen adjust brightness
>
Settings > Display >
automatically, touch
Brightness and check Automatic brightness.
Note: Your touchscreen might
stay dark if the sensor
just above it is covered.
Don't use covers or
screen protectors (even
clear ones) that cover
this sensor. To find Motorola accessories for your
phone, visit www.motorola.com/products.
Touchscreen and Keys
Touchscreen On/Off
Your touchscreen is on when you need it and off when
you don’t.
䢇 To make your touchscreen sleep or wake up, just
press
.
䢇 When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
12
2A. Phone Basics
Touch Tips
Touch
To choose an icon or option, touch
it. Try it: In the home screen, touch
Dialer.
http://www.
Touch and Hold
To open special options, touch
and hold an icon or other item.
Try it: In the home screen,
touch a blank space to open
options.
11:35
Add to Home screen
31
MARCH
THU
01020304050607
01
08091011121314
15161718192021
15
161718192021
22232425262728
293031
See all your apps.
Touch the Launcher icon.
31
MARCH
THU
01020304050607
08091011121314
15161718192021
22232425262728
22
293031
Motorola widgets
Android widgets
1 of 6
Shortcuts
Folders
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop it from
scrolling.
Wallpapers
Drag
To scroll through a list or move
slowly, drag up or down the
touchscreen. Try it: In the home
Dialer >
screen, touch
Contacts, then drag your Contacts
list up or down.
Voicemail
Camera
Market
Phone Basics
Zoom
Text Mess
Get a closer look at maps or pictures. To zoom in,
double-touch the screen. To zoom out, double-touch
the screen again.
Tip: For maps you can also touch
to zoom in, or
to
zoom out.
When you drag or flick a list, a
scroll bar appears on the right.
Drag the scroll bar to move the
list to a letter.
2A. Phone Basics
13
You can also zoom in or out by pinching your fingers
together or moving them apart on the screen.
arborn St
Pinch to zoom out.
䢇
䢇
䢇
䢇
E Ontario St
Ontario St
M
State/Lake
Wacker Dr
W Lake St
Lake Randolph/
Wabash
M
M
Washington-Blue
Key Tips
Menu
Key
Search
Key
Home
Key
Back
Key
2A. Phone Basics
Randolph
St Metra
To save your battery, prevent
accidental touches, or when you
want to wipe smudges off your
touchscreen, put the touchscreen
to sleep by pressing
. To wake
up the touchscreen, just press
again.
Power/Lock
Button
To change how long your phone waits before the
>
screen goes to sleep automatically, touch
Settings > Display > Screen timeout.
Front Keys
14
Sleep and Wake Up
State/Lake
M W Lake St M
E Randolph
St
Messaging
Home
E Grand Av
E S WaterSt
E Wacker Pl
N Micigan Ave
Washington-Blue
M
N Micigan Ave
Randolph
St
Messaging
N Clark St
W Lake
Lake Randolph/
Wabash
M
N Dearborn St
M W Lake St M
E Ohio St
N Rush St
Grand Red
N Wabash Ave
ES
E Wacker Pl
N Micigan Ave
acker Dr
– Open options.
– Press to return to the home screen.
Press and hold to see recently used apps.
Back
– Return to the previous screen.
Search Key (
) – Press to open the search
application.
Menu
Tip: To make the screen lock when it goes to sleep, use
“Screen Lock” on page 36.
Press the volume keys to change the
ring volume (in the home screen), or the
earpiece volume (during a call).
Rotate the Screen
To set the touchscreen to stay right-side
up when you turn your phone, touch
>
Settings > Display and
uncheck the Auto-rotate screen check
box.
Note: Not all applications are designed to rotate.
Kickstand
You can use the kickstand to
place your phone in an
upright position for viewing
videos.
To open the kickstand, use the
recess to lift it up and into an
open position.
Phone Basics
Adjust Volume
Tip: To set your phone to display the dock screen when you
open the kickstand, touch
>
Settings > Display
and make sure the Kickstand Enable check mark is
selected.
If you need to plug an HDMI or micro USB cable into
your phone while it is resting on the kickstand, you can
also rotate the phone and rest it with the micro USB
and HDMI connectors on the top.
2A. Phone Basics
15
Home Screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press
. It’s basically like this:
11:35
The home screen extends beyond what you see on the
screen to give you more room for adding shortcuts,
widgets, and more. Flick the home screen left and right
to see more panels or to find available space to add
widgets or shortcuts.
Status Indicators
Looking forwa
weekend!
Notifications Bar
Touch & drag this bar down to
check notifications.
5 minutes ago
83
H8
3
65
L6
5
See all your apps.
Touch the Launcher icon.
CHICAGO
C
HICA
See all your apps.
Touch the Launcher icon.
1 of 6
Widgets
Touch to open, or touch &
hold to move or delete.
Scott Wilke
Tomorrow is our
big launch - wish
me luck everyone!
15 minutes ago
Music
Flick left or right to open
more panels.
1 of 6
Camcorde
unts
u
nts
Gal
Text Messag
Voicemail
Camera
Maps
Help Cente
Market
Quick Launch Area
Shortcuts
Touch to open.
App Menu
Touch to open.
Panel Indicators
Note: Your home screen might look a little different.
16
2A. Phone Basics
Use and Change Your Home Screen
On your home screen, shortcuts are icons that open
your favorite apps, Web bookmarks, contacts, email, or
music. Widgets show you news, weather, messages,
and other updates.
To open something, touch it. Press
the home screen.
Tip: When you open a widget, touch
to return to
to see any options
or settings.
䢇
䢇
To search, press
, touch the text field, and enter your
search using the keypad.
Touch here to enter text.
To add something or change your wallpaper, touch
and hold an empty spot until you see the Add to
Home screen menu.
You can also change the apps in the Quick Launch
Area along the bottom of the home screen. To
change an app, touch and hold it for a few seconds.
When the Add to Dock menu appears, select the new
app.
To resize Motorola widgets,
touch and hold a corner
JUL
8 THU
until you feel a vibration,
and then drag it to the
desired size.
To move or delete
something, touch and hold
it until you feel a vibration,
and then drag it to another spot, another panel, or
the trash at the top of the screen.
3pm
Budget Meeting
䢇
Search
Touch
for more
search options.
Touch
to search
by voice.
Phone Basics
䢇
View Notifications and Phone Status
At the top of the screen, icons on
the left notify you about new
messages or events
(notifications). Icons on the right
tell you about phone status. Flick
the bar down to show notification
details.
This list identifies the symbols
you’ll see on your phone’s display
screen:
2A. Phone Basics
17
Battery Strength — A fuller battery indicates a
greater charge. The “lightning” icon (bottom
rows) indicates the phone is charging.
Signal Strength — More bars indicate a
stronger signal.
4G Connection — You are connected to the
Sprint 4G network. More lines indicate a
stronger signal.
4G Scan — You phone is acquiring a signal
from the Sprint 4G network.
4G Manual Scan — Use the 4G scan widget to
manually scan for a 4G signal.
No Service — Your phone is without service.
You cannot make or receive any type of call.
Phone In Use — Your phone is active on a
phone call.
Bluetooth® In Use — Your phone is using
Bluetooth. If this icon is black, your phone is in
discoverable mode. If this icon is light gray, a
Bluetooth connection is active.
Vibrate — Your phone is set to vibrate and not
to ring.
18
2A. Phone Basics
3G Connection — You are connected to the
Sprint 3G network.
Airplane Mode — Your phone is set not to
receive calls and other transmissions. See
“Airplane Mode” on page 73.
TTY — You are ready to use your phone to
make calls using a TTY (text telephone) device.
See “TTY” on page 49.
Text Message — You have one or more text
messages. See “Reading and Replying to
Messages” on page 84.
Hotspot — Your phone’s Sprint Mobile Hotspot
is turned on.
Voicemail — You have one or more voicemails.
Hotspot Connected — One or more wireless
devices are connected to your phone’s hotspot.
Data Sync — Your phone is downloading email
and synchronizing your calendar with your
personal, Exchange accounts.
Tethered — Your phone has established a data
connection for a device via a USB connection.
GPS — Your phone’s GPS is active.
USB — Your phone is connected to a computer
or other USB device.
Phone Basics
Email — You have one or more emails.
Music Player — Music player is playing music.
Missed Call — You have one or more missed
calls.
Wi-Fi — Your phone is connected to a Wi-Fi
network. More lines indicate a stronger signal.
Calendar Event — Notification for an upcoming
event on you calendar.
Alarm Clock — Your alarm clock is set to ring.
Chat — You have an active Google Talk chat.
2A. Phone Basics
19
App Menu
Your phone has a light that
blinks whenever you receive
voicemail, email, text
message, have an
appointment, Bluetooth is in
use, or your battery is low.
Light Status
Indication
Flashing green
New notification.
Solid white
Low battery, charging.
Flashing red
Low battery.
Flashing blue
Bluetooth in use.
11:35
All apps
Touch to open Market.
Account Manager
100 HD
Games
Accounts
Alarm &
Timer
Books
Browser
Calculator
Calendar
Camcorder
Camera
Contacts
Dialer
Downloads
Email
Files
Gallery
Games
Gmail
Google
Search
Help Center
Latitude
Manage SIM
card
Maps
Market
Blockbuster
12345
T^TYW_Y
[W]
[\
[
ž\
Notification Light
Touch to change app
tray view and create
app groups.
\
You can find all of your apps in one place. From the
home screen, touch the app tab
to open the app
menu.
To close the app menu, press
20
2A. Phone Basics
or
.
In the home screen, touch and hold
to see the
most recent apps you used. Touch an app to open it, or
touch
to return to the home screen.
Widgets
A widget is small app on the home screen that displays
information, such as weather, news, and social
networking updates. You can add a widget, such as a
clock, music player, or a calendar that shows
upcoming appointments. To open a widget, touch it.
Creating Widgets
1. Find an empty spot on your home screen where
you want to add a widget. You can flick left or right
to open other panels on your home screen.
2. Touch and hold the empty spot until you see the
Add to Home screen menu.
3. Touch Motorola widgets or Android widgets.
4. Touch the type of widget. If necessary, enter the
widget settings.
Tip: You can change a widget’s size. Just touch and hold the
widget. When the widget’s outline turns white, drag one of
the corners to make it the size you want.
Note: If you install apps from Android Market™ that have
widgets, touch and hold the home screen, and then
select a widget to add to the home screen.
Setting Up Widgets
You can customize some widgets. Touch a widget to
open it, and then touch
.
You may already have several useful widgets on your
home screen:
䢇 Messages: Change the widget name or choose how
long it shows new messages. To add email
accounts, see “Setting Up Messaging” on page 85.
䢇 News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch
, and then choose preset
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
䢇 Weather: Change temperature units or add locations.
To add locations, touch
, enter a city, and touch
2A. Phone Basics
21
Phone Basics
Recent Apps
Search. When you open the weather widget, flick left
to see other locations you added.
Viewing Your Phone Number
Multi-touch Keyboard
Use the multi-touch keyboard to enter letters one at a
time.
11:35
See you then
䊳
Touch
>
Settings > About phone > Status.
(Your phone number and other information about
your phone and account appear.)
Entering Text
Touchscreen Keyboards
Touch a text field to open a touchscreen keyboard.
Press
to close it.
To move the cursor, touch the location where you want
to go.
22
2A. Phone Basics
then
them
q
Done
than
w
a
thence
e
themselves
r
t
theme
themes
y
u
themed
i
d
turned
o
s
d
f
g
h
j
k
z
x
c
v
b
n
m
l
.
?123
Shift
Symbols/Numbers
...
p
Text Entry
Touch to
open
the
touchscreen
keyboard.
Delete
Return
Space
Note: To set your screen to rotate when you turn the phone,
touch
>
Settings > Display and make sure the
Auto-rotate screen check mark is selected.
Swype keyboard
To…
Enter numbers or symbols
Touch Symbols
Enter alternate characters
Touch Alternate ALT
from the numbers &
symbols screen.
?123
.
Swype™ lets you enter a word with one continuous
motion. To enter a word, just drag your finger over the
letters.
Send
Anne
@
Touch Shift
Enter only capital letters
Touch Shift Lock
(touch Shift twice).
Delete a character (hold to
Touch Delete
.
x
1
#
2
q w e
e r
Enter one capital letter
&
aa
!
delete more)
:-)
Touch Return
Select text, Cut, Copy, or
Paste
Touch and hold a blank
spot in a text entry area.
.
4
5
f
7
8
䢇
䢇
䢇
䢇
SYM
EN
,
%
y u
6
+
g h
z x c
.
Start a new line (email or
text messaging)
$
s d
_
3
t
9
0
(
i
:
j
;
k
/
)
o p
l
“
To enter a word, just
trace a path through the
letters.
To capitalize, go above
the keypad.
For double letters, circle
the letter.
Phone Basics
General Tips
?
v b n m
,
.
To enter the small number or symbol at the top of a
key, touch and hold the key.
To enter several symbols, touch SYM.
To enter apostrophes in common words (like “I’ll”),
drag through the apostrophe key.
To correct a word, double-tap it. Swype shows a
small menu of other word options. Swype might also
show a menu if it can’t guess your word.
2A. Phone Basics
23
䢇
If Swype doesn’t know a word, touch individual
letters to enter it. Swype remembers, so next time
you can just drag over the letters.
Text Entry Settings
Touch
>
Settings > Language & keyboard.
䢇 To change your Swype settings, touch Swype.
䢇 To change the language and the style for your
touchscreen keyboard, touch Select locale.
䢇 To edit your word suggestion dictionary for the
multi-touch keyboard, touch User dictionary.
䢇 To change your multi-touch keyboard settings, touch
Multi-touch keyboard.
To…
See recently
dialed numbers
Touch
Sleep/wake
Press
Dialer > Recent.
.
your phone
Set screen
timeout
Touch
>
Settings > Display
> Screen timeout.
Turn sound
on or off
Press and hold
Search
Press
Tips and Tricks
Show last few
apps used
Press and hold
.
Turn airplane
mode on/off
Press and hold
mode.
> Airplane
General Tips
To…
Return to the
Press
home screen
24
2A. Phone Basics
.
> Silent mode.
.
Battery Tips
Making and Answering Calls
Your phone is like a small computer, giving you a lot of
information and apps, with a touch display. Depending
on what you use, that can take a lot of power.
Making Calls
䊳
From the home screen, touch
Dialer.
Recent Calls List
Touch to open, then touch
an entry to call.
Phone Basics
To save battery life, you could reduce:
䢇 Recording or watching videos, listening to music, or
taking pictures.
䢇 Widgets that stream information to your home
screen, like news or weather. (See “Home Screen”
on page 16.)
䢇 Email updates: Touch
>
Email >
> Email
settings > Email delivery. Touch the check box next to
Data push to uncheck it, and then touch Fetch
schedule > Manually.
䢇 Turn off Bluetooth power: touch
>
Settings >
Wireless & networks > Bluetooth.
䢇 Turn off Wi-Fi: touch
>
Settings >
Wireless & networks > Wi-Fi.
䢇 Display brightness: Touch
>
Settings >
Display > Brightness > (dimmer setting).
䢇 Display timeout delay: Touch
>
Settings >
Display > Screen timeout > (shorter setting).
Return Call
Backspace
Touch to delete digits
you entered.
Add to Contacts
Call
Enter a phone number
& touch here to call it.
Voice Call
2A. Phone Basics
25
Speed Dial
In-Call Options
Your phone can store eight speed dial contacts.
11:35
00:38 Sprint
Connected
Assigning a Speed Dial Contact
003-361-2345678
To assign a speed dial to a contact:
1. From the home screen, touch
Call Timer
Rohan Grant
Dialer.
2. Touch and hold any of the keys from two through
9, and follow the prompts to assign a contact to
that key.
Note: The first speed dial key (1) is assigned to voicemail.
End Call
Touch to hang up.
Making a Call Using Speed Dial
To make a call using speed dial:
䊳
Touch and hold the speed dial key assigned to the
contact you want to call.
Add call
End call
Dialpad
Bluetooth
Mute
Speaker
Mute
Touch to mute or
unmute the call.
26
2A. Phone Basics
Dialpad
Touch to enter
numbers during a call.
Speaker
Touch to turn the
speaker on or off.
WARNING: Because of higher volume levels, do not place
your phone near your ear during speakerphone
use.
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the
laws and drive safely.
Your phone includes a proximity sensor. When you
hold the phone to your ear, the display goes dark to
prevent accidental touches. When you move your
phone away from your ear, the display lights up again.
Tip: You can touch
To reopen it, touch
progress.
䢇
or
>
to leave the active call display.
> Return to call in
Mute: Mute the microphone during an active call.
Touch again to unmute the microphone.
Note: If Mute is activated, the speakerphone is deactivated.
䢇
Phone Basics
During a call, you will see a number of options. Touch
an option to select it.:
䢇 Add call: Put current call on hold and make a second
call.
䢇 Merge: Initiate a conference call.
䢇 End call: End the current call.
䢇 Dialpad/Hide: Toggle the appearance of the
on-screen dialpad.
䢇 Speaker: Route the device’s audio through the
speaker (On) or through the earpiece (Off).
Bluetooth: Route the phone’s audio through a
connected Bluetooth® headset (On) or through the
speaker (Off). (First, turn on your phone and pair it.
See “Connecting New Devices” on page 67.)
䡲 When the call is routed to a Bluetooth headset,
the Bluetooth call icon
is displayed on the
status bar.
䡲 To route the current call back to your phone,
touch Bluetooth. Touch it again to route the call
back to the connected Bluetooth headset.
䡲 When Bluetooth or the Bluetooth headset is
turned off, the call is routed through either the
earpiece or the speaker and shows
.
2A. Phone Basics
27
Answering Calls
Missed Phone Calls
䊳
To answer a call while the display is active, touch
Answer . When the display is not active, answer by
dragging
to the right.
Missed phone calls are forwarded to voicemail. When
you do not answer an incoming call, you will see a
Missed Call notification.
䊳
To ignore a call while the display is active, touch
Ignore . When the display is not active, ignore by
dragging
to the left. To send a text message to
the caller you ignored, select a message from the
list and touch Ok.
To display a Missed Call entry from the notification bar:
If the incoming call is from one of your Contacts, the
person’s name is displayed. You may also see the
caller’s phone number, if available.
To end a call, touch
End call
End Call.
Note: Screen protectors can interfere with touchscreen
performance. Aftermarket screen protectors must have
an opening for the proximity sensor to operate properly.
You may experience abnormal function if an aftermarket-protector or protective film covers proximity
sensor area at the top of the phone.
28
Drag the notification bar down and touch the
missed call notification.
To display a Missed Call entry from the home screen:
1. Touch
Dialer > Recent.
2. Touch an entry.
Recent Calls
Ending a Call
䊳
䊳
2A. Phone Basics
To see all recent calls (call history):
䊳
To see recent or missed calls, touch
Dialer >
Recent
To call a number, touch .
To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
䡲 To clear the list, touch
> Clear list.
䡲
䡲
With conference calls, you can talk to two people at the
same time. When using this feature, the normal airtime
rates will be charged for each of the two calls.
䊳
To start a conference call, call the first number.
After the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites.
When the next number answers, touch Merge.
䊳
To end a conference call, touch End Call.
Emergency Calls
Your phone supports emergency calling. Emergency
phone calls can be made even when your SIM card is
blocked or not in your phone.
䊳
Touch
Dialer, enter
and touch
to be connected to an emergency response center.
If you are on an active call, you must end it before
calling 911. If your phone is locked, touch the
Emergency call button at the bottom of the screen.
9
WXYZ
1
1
phone's GPS antenna has established a clear view of
the open sky and your local emergency response
center has the equipment to process location
information. See “Location Services (GPS & AGPS)” on
page 132. Because of the limitations of this feature,
always provide your best knowledge of your location to
the emergency response center when you make an
emergency call.
Note: Your service provider programs one or more
emergency phone numbers that you can call under
any circumstances, even when your phone is locked.
Emergency numbers vary by country. Your preprogrammed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
Important: Always report your location to the 911 operator
when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.
When you make an emergency call, your phone’s GPS
Enabled feature can help emergency service
personnel find you, if you are in a location where your
2A. Phone Basics
29
Phone Basics
Making a Conference Call
Note: Your phone can use location based services (GPS and
AGPS) to help emergency services find you. See
“Location Services (GPS & AGPS)” on page 132.
Battery Cool Down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may
see “Cool Down” messages. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone is
in “Cool Down” mode, only emergency calls can be
made.
30
2A. Phone Basics
2. Touch a language to select it.
2B. Settings
Tip: You can also access settings by touching
> Settings
from any home page.
Sound Settings
Personalize (page 31)
⽧
Location Settings (page 34)
⽧
Messaging Settings (page 34)
⽧
Security Settings (page 35)
⽧
Resetting Your Phone (page 37)
⽧
Update Your Phone (page 37)
⽧
Troubleshooting (page 38)
Ringtones
Your phone provides a variety of ringer options that
allow you to customize your ring and volume settings.
These options allow you to identify incoming calls and
messages by the ring.
Selecting Ringtones
To personalize your ringtones:
Personalize
1. Touch
>
Settings > Sound > Phone ringtone
or Notification ringtone.
Display Language
2. Touch a ringtone to preview and select it, and
touch OK to assign it.
You can choose to display your phone’s onscreen
menus in English or Spanish.
1. Touch
>
Select locale.
Settings > Language & keyboard >
2B. Settings
31
Settings
⽧
Assigning a Ringtone to a Contact
Ring and Vibrate
You can also assign a ringer to a specific contact entry
so you know who's calling without looking at the
phone.
To set your phone to ring and vibrate when you receive
phone calls:
1. Touch
䊳
Dialer > Contacts.
2. Touch a contact to open it, and then press
>
Options > Ringtone.
3. Touch a ringtone to preview and select it, and
touch OK to assign it.
Vibrate Settings
Silent Mode
The Silent Mode option allows you to mute all sounds
without turning your phone off.
To activate and deactivate Silent Mode:
䊳
Vibrate
The Vibrate All option allows you to be notified of calls
and messages with a vibration instead of an audible
alert.
To activate Vibrate All:
䊳
Press and hold the Volume button down while on
the home screen until the phone vibrates.
To deactivate Vibrate All:
䊳
32
Press and hold the Volume button up.
2B. Settings
Touch
>
Settings > Sound > Vibrate and
touch an option to select it.
Press and hold
Power/Screen Lock to open the
Phone Options menu and touch Silent mode.
Adjusting the Phone’s Volume Settings
Adjust your phone’s volume settings to suit your needs
and your environment.
1. Touch
>
Settings > Sound > Volume.
2. Select Ringtone, Media, or Alarm.
Tip: You can adjust the ringer volume while on the home
screen (or the earpiece volume during a call) by using
the Volume button on the left side of your phone.
Display Settings
To select a wallpaper from ID wallpapers, Live wallpapers,
or Wallpapers:
1. Flick the thumbnail images left or right to select a
wallpaper.
2. Touch Set wallpaper to assign an image.
To select a wallpaper from Gallery:
Changing the Screen Timeout
1. Touch
Select how long the display screen remains backlit
after any screen touch or keypress is made.
2. Touch an image to open it.
䊳
Touch
>
Settings > Display > Screen timeout
and then touch a duration.
Note: Long backlight settings reduce the battery’s talk and
Gallery.
3. Crop the picture if prompted, and then touch Save
to set the image as your wallpaper.
Tip: You can also set an image as a wallpaper from within
Gallery by touching and holding the image thumbnail
and then touching Set as > Wallpaper.
standby times.
Changing the Wallpaper
Changing the Clock Display
Choose what you see on the display screen while
powering on or off and while on the home screen.
Select a format for the time and date display.
䊳
From the home screen, touch
>
Settings >
Wallpaper settings > Gallery, ID wallpapers, Live
wallpapers, or Wallpapers.
Settings
3. Choose a volume level and touch OK.
䊳
Touch
>
Settings > Date & time.
Touch Use 24-hour format to toggle between
24-hour time display and 12-hour time display.
䡲
2B. Settings
33
䡲
Touch Select date format, and then touch a date
format to assign it.
To enable your phone’s Location feature:
䊳
Note: The time, time zone, and date are set by the network,
and even though they show up as options, they cannot
be changed.
Location Settings
Your phone is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone, except 911.
Note: Turning Location on will allow the network to detect
your position using GPS technology, making some
Sprint applications and services easier to use. Turning
Location off will disable the GPS location function for all
purposes except 911, but will not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission. GPS-enhanced 911 is not
available in all areas.
34
2B. Settings
Touch
>
Settings > Location & security and
select one or more services to use.
Messaging Settings
Messaging settings make messaging easier by letting
you decide how you would like to be notified of new
messages, create a signature with each sent message,
and create your own preset messages.
Setting Message Notification
When you receive a message, your phone notifies you
by displaying an icon in the notification bar. You can
also choose to be notified with a sound while making a
phone call.
To turn messaging notifications on and off:
䊳
Touch
>
Messaging >
> Messaging
settings > Text Messaging, Email, or Social
Messaging > Notifications.
To select a message notification ringtone:
>
Messaging >
> Messaging
settings > Text Messaging or Social Messaging >
Select ringtone, touch a ringtone to select it, and
then touch OK. For Email, touch Messaging
settings > Email > Notifications > Select Ringtone.
To set your phone to vibrate when you receive a message:
䊳
Security Settings
Touch
Touch
>
Messaging >
> Messaging
settings > Text Messaging or Social Messaging >
Vibrate. For Email, touch Messaging settings >
Email > Notifications > Vibrate.
䊳
Touch
>
Settings > Location & security.
11:35
Location & security settings
My Location
Use wireless networks
Location determined by Wi-Fi and/or mobile
networks
Use GPS satellites
Locate to street-level (requires more battery
plus view of sky)
Security
Set up screen lock
Set up screen lock.
Lock screen with a pattern, PIN, or password
Security lock timer
20 minutes
Set lock timer.
Settings
䊳
Allow Bluetooth bypass
Allow Voice Commands to be launched via
Bluetooth Multi-function button while device
is locked
Bluetooth bypass.
Manage restriction lock
Set up restriction lock
SIM card lock
Set up SIM card lock
2B. Settings
35
Your Phone’s Lock Feature
Screen Lock
䡲
Unlocking Your Phone
Note: You can make emergency calls on a locked phone
(see “Emergency Calls” on page 29).
䊳
To lock the screen:
䊳
Press
Let the screen time out (don’t press or touch
anything).
To unlock the screen:
Press
and then drag
At the “Enter password to unlock” or “Enter PIN to
unlock” prompt, enter your password or PIN and
touch Enter.
– or –
on the top of the phone.
At the “Draw pattern to unlock” prompt, draw the
saved pattern to unlock the phone.
– or –
䊳
To change the password or lock pattern, touch
Change screen lock > Pattern, PIN, or Password.
Calling in Lock Mode
You can place calls to 911 when in lock mode.
to the right.
䊳
Touch the Emergency call button at the bottom of
the screen, dial
and touch
.
9
Security Lock
To access the Security lock menu:
䊳
Touch
>
Settings > Location & security > Set
up screen lock, and then select an option.
To set a password or an unlock pattern that you
need to draw to unlock your screen, touch
Pattern, PIN, or Password.
䡲 To turn the lock off, touch None.
䡲
36
2B. Settings
WXYZ
1
1
Resetting Your Phone
Update Your Phone
Phone Reset
Stay up to date with the latest software for your phone.
You can check, download, and install updates using
your phone or your computer:
䢇 Using your phone:
Selecting Reset phone resets all phone settings back to
their default values, and clears all information (text
messages, contacts, emails, etc.) and downloaded
apps.
>
Settings > Privacy > Factory Data
Reset.
To manually check for updates, touch
>
Settings > About phone > System updates >
Update Firmware.
2. Select Erase Internal Storage (media area) and/or
Erase SD card, and then touch Reset phone.
WARNING: All data on your phone will be deleted.
3. Read the prompt and touch Erase everything to
complete the reset. (Press
to cancel.)
䢇
Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
Using your computer:
On your computer, go to www.motorola.com/myphoton
and check the “Software” links. If an update is
available, simply follow the installation instructions.
2B. Settings
37
Settings
1. Touch
You may get an automatic notification of an available
update on your phone. Follow the instructions to
download and install.
Troubleshooting
Crash Recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery, and then replace the
battery and switch your phone on as usual.
38
2B. Settings
2C. Contacts
䊳
Touch
Dialer > Contacts.
To find a contact, type the contact name. Touch a
contact to open its details.
䡲
⽧
Viewing and Using Contacts (page 39)
⽧
Creating Contacts (page 40)
Touch to add a new contact
group.
⽧
Transferring Contacts (page 41)
Touch to add a new contact.
⽧
Calling or Emailing Contacts (page 42)
⽧
Editing or Deleting Contacts (page 42)
⽧
Synchronizing Contacts (page 42)
⽧
Making Groups (page 42)
Touch to search contacts.
Contacts List
Touch to view contact
information. Touch &
hold to edit, delete,
and more.
Press
to create,
filter, and sync
contacts.
Tip: To search the list, press
to search for a name, or
touch a letter on the right to go directly to contacts
beginning with that letter.
2C. Contacts
39
Contacts
Viewing and Using Contacts
Sort Contacts
To sort contacts or set display options, press
>
Display options and touch:
䢇 Only contacts with phones: Hide email-only contacts.
䢇 Sort list by: Sort contacts by first or last name.
䢇 View contact names as: view contacts as first name or
last name first.
䢇 Choose contacts to display: Select which source to
use contacts from.
Creating Contacts
11:35
Add contact
Google contact
from arthurbaudo1453@gmail.com
Add a picture.
First name
Last name
Add another entry.
Phone
Favorites
Phone
Home
Open label options.
䊳
To see your list of favorite numbers, touch
Dialer > Favorites
To call a number, touch .
䡲 To send a text message, view a contact, or other
options, touch and hold an entry.
䡲
Email
Email
Home
Postal address
Organization
Organization
Save
䊳
To add a number to Favorites, open a contact and
touch the star in the upper right corner.
Remove this entry.
Cancel
Note: Before entering contacts, you must set up at least one
email account on your phone. See “Completing the
Setup Application” on page 3 or “Setting Up
Messaging” on page 85.
40
2C. Contacts
Dialer > Contacts >
> Add contact.
3. When you’re finished, touch Save.
䢇
More: Find other methods and tools to help you at
www.motorola.com/transfercontacts.
Transfering Contacts Using Your SIM Card
Transferring Contacts
1. On your old phone, copy all the contacts you want
Keep track of all your contacts in one place. Here are a
few hints:
䢇 Use Gmail™: All your Gmail contacts are
automatically synced to your phone. Various
computer applications for mobile phones and email
accounts allow you to export your contacts as a
“.CSV” file. You can then use Gmail to import the file.
For details, see www.motorola.com/transfercontacts
or log in to your Gmail account on your computer
and select “Help”.
䢇 Use a SIM card or a microSD card: You can transfer
contacts from your old phone to your new Motorola
phone using your SIM card or a microSD card. See
“Transfering Contacts Using Your SIM Card” on
page 41 or “Transferring Contacts Using a microSD
Card” on page 41.
Tip: For Motorola Android phones, touch
to your SIM card.
> Manage SIM
card > Export contacts to save your contacts to your
SIM card.
2. Insert your SIM card in your new phone. See “Your
SIM Card” on page 112.
3. To import the contacts from your SIM card,
Dialer > Contacts, and then touch
>
Import/Export > Import contacts from: SIM card.
touch
Transferring Contacts Using a microSD
Card
1. On your old phone, copy all the contacts to your
microSD card. (They'll be copied as a VCard file.)
2. Insert the microSD card in your new phone. See
“Inserting the microSD Card” on page 52.
2C. Contacts
41
Contacts
1. Touch
2. Fill in as much or as little information as you'd like.
3. To import the contacts from your SIM card,
Dialer > Contacts, and then touch
>
Import/Export > Import contacts from: SD card.
touch
Calling or Emailing Contacts
1. Touch
Dialer > Contacts.
2. For View contact, Call contact, Text contact, or other
options, touch and hold the contact.
Editing or Deleting Contacts
1. Touch
Dialer > Contacts.
2. Touch the contact, and then press
> Edit
contact or Delete contact.
Synchronizing Contacts
When you change one of your Contacts, your phone
automatically updates your other social networking
accounts. Also, your phone updates your Contacts and
social networking account whenever you change a
friend in your social networking accounts.
42
2C. Contacts
Making Groups
䊳
Touch
Dialer > Contacts >
Groups >
Add.
You can put your Contacts into groups that you
create (like “friends”, “family”, or “work”). Then, you
can find contacts faster by showing one group at a
time.
Tip: Touch
to choose which groups to show, such as All
or Favorites.
Calendar
⽧
Calendar (page 43)
⽧
Alarm Clock and Timer (page 44)
⽧
Help Center (page 44)
⽧
Tasks (page 45)
⽧
Calculator (page 45)
⽧
Quickoffice (page 45)
⽧
Accessibility (page 46)
䊳
Touch
>
Calendar.
Your calendar events can be viewed in different ways.
Touch
and select Agenda, Day, Week, or Month.
When you highlight an event, more details appear.
Calendar / Tools
2D. Calendar and Tools
Tip: You can set up multiple calendars through your Gmail
account so you can access them from your phone
wherever you go.
Adding Calendar Events
1. From any view, touch
Add. Enter the event start
time and other details. You can even set a
reminder so you don’t forget about the event.
(When you set the reminder time to 0 minutes, it
plays at the event start time.)
2. When you finish entering event details, touch Save.
Tip: If you have more than one calendar synced to your
phone (for example, Phone and Gmail), touch Calendar
and select a calendar for the event.
2D. Calendar and Tools
43
Managing Calendar Events
To add an alarm, touch
> Add alarm, and
then enter alarm details. Touch Done when you
are finished.
䡲 To enable or disable an alarm, touch the check
box.
䡲
䊳
To edit an event, touch and hold it, and then
touch Edit event. When you’re done, touch Save.
䊳
To delete an event, touch and hold it, and then
touch Delete event.
䊳
To go to a specific day, touch
Enter a date and touch Go.
Timer
> Go to date.
To set a timer:
1. Touch
Alarm Clock and Timer
䡲
Your phone has multiple alarm
capabilities.
Touch
>
> Alarm.
Timer
Help Center
䊳
䡲
44
2D. Calendar and Tools
For timer details, touch
> Settings, change
your settings, and then touch Done.
11:35
Alarm
Alarm & Timer
To turn on an alarm, touch
the check box.
䡲 When an alarm sounds,
slide to Dismiss to turn it off
or Snooze to delay for five
minutes.
Alarm & Timer > Timer.
2. Set a time and touch Start.
Alarm Clock
䊳
>
7:00 AM
PM
every day
8:30 AM
PM
Mon, Tue, Wed, Thu, Fri
PM
9:00 AM
Touch
>
Help Center.
You can also flick your home screen left or right to
see the Tips & Tricks widget.
Tasks
Touch
Tasks.
>
To add a task, touch
.
Touch an icon to view your
tasks by due date, priority,
and more.
䊳
Starred
Overdue
Quickword: Create and edit Microsoft Word®
䢇
Quicksheet: Create and edit Microsoft Excel®
䢇
Quickpoint: Create and edit Microsoft PowerPoint®
䢇
QuickPDF: View Adobe Acrobat® PDF files.
documents.
spreadsheets.
By priority
Pick Up Cake
presentations.
Due on: Fri, May 27, 2011
Calculator
Create a New File
Your phone comes with a handy calculator.
12345
Touch
>
Quickoffice.
䢇
Due today
Due today
䊳
>
Quick Office Programs
Tasks
Tasks
Touch
Calendar / Tools
䊳
Quickoffice
Calculator.
Your calculator has basic and advanced views. To
> Advanced panel/Basic
change views, touch
> Clear history.
panel. To clear history, touch
To create a new file, touch the icon of the type of file
you want to create, and then touch Create New
Document.
Open a Document
To open an existing file, touch the icon of the type of file
you want to edit, touch SD Card to search for a file, or
touch Recent Documents.
2D. Calendar and Tools
45
Browse Files
Voice Recognition
To browse files on your memory card, touch Browse >
SD Card. Touch a file or folder to open, or touch and
hold a file for options. You can edit most text or
spreadsheet files.
Use your voice — just touch and speak.
䢇 Dialing and commands: Touch
>
Voice
Commands. To dial, say “Call” and then a contact
name or phone number. Or, say a command from
the list shown, like “Send Message” or “Go To”.
䢇 Search: Touch
>
Voice Search, and then say
what you want to search for, like “Motorola
accessories”.
䢇 Text entry: Touch a text entry field to open the
touchscreen keypad. Touch , and then say what
you want to type.
Tips:
䢇
䢇
䢇
Place your cursor by touching the text.
Select text by double-touching it.
Choose formatting, save the file, or choose other
options by touching
.
To manage your folders and transfer files, see “File
Manager” on page 54.
Accessibility
See, hear, speak, feel, and use. Accessibility features
are there for everyone, helping to make things easier.
Note: For general information, accessories, and more, visit
www.motorola.com/accessibility.
46
2D. Calendar and Tools
Tip: Speak naturally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
To change your voice settings, see “Voice Settings” on
page 47.
䢇
Note: This feature is only available in English and Spanish.
Voice Readouts lets you hear all your interactions with
the phone, from navigation and selections to text entry.
䊳
To turn on voice readouts (similar to TalkBack),
>
Settings > Accessibility. Touch
touch
Accessibility to enable the settings, and then touch
Voice Readouts.
Note: You may be asked to download additional “text-tospeech” software (data charges may apply).
To use voice readouts:
䢇 Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud),
and double-touch to open it.
Note: Touching a home screen widget or shortcut will open it.
䢇
Dialer & text entry: As you type, each number or letter
Notification: When you flick the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
To change your voice settings, see “Voice Settings” on
page 47.
Caller ID
When you want to hear who’s calling:
䢇 Read out loud: Have your caller announced — touch
>
Settings > Call settings > Caller ID Readout.
䢇 Ringtones: Assign a unique ringtone to a contact —
Dialer > Contacts, open a contact, and then
touch
> Options > Ringtone.
press
Voice Settings
Personalize your voice settings:
䢇 Voice recognition: Touch
>
Settings > Voice
input & output > Voice recognizer settings. From here,
is read out loud.
䢇
you can set options like language and censorship.
Voice commands: Touch
> Voice Commands >
> Settings. From here, you can refine recognition
2D. Calendar and Tools
47
Calendar / Tools
Voice Readouts (TalkBack)
䢇
of your voice (Adaptation) and set options like
Confirmation and Prompts.
Text-to-speech: Touch
>
Settings >
Voice input & output > Text-to-speech settings. From
here, you can set options like speed and language.
Volume and Vibrate
Choose volume and vibrate settings that work for you.
>
Settings > Sound:
Touch
䢇 Volume: Touch Volume and then touch Ringer, Media,
or Alert. Use the sliders to select a volume level.
䢇
Magnification window: Touch
>
Settings >
Accessibility. Touch Accessibility to enable the
settings, and then touch Zoom Mode.
䢇
Pinch to zoom: To zoom in, touch the screen with two
fingers and then slide them apart. To zoom out, drag
your fingers together.
Display Brightness
Set a brightness level that works for you. Touch
>
Settings > Display > Brightness. Make sure
that Automatic brightness is unchecked so you can set
your own level.
Tip: To set separate ring and notification volumes, uncheck
Use incoming call volume for notifications.
䢇
Vibrate: Touch Vibrate and select an option to feel
your phone ring.
Zoom
Get a closer look. Open a magnification window that
you can drag around the screen, or pinch to zoom in
on maps, Web pages, and photos.
48
2D. Calendar and Tools
Touchscreen and Keys
All these touch features are great, and sometimes it is
>
nice to hear or feel your touches too. Touch
Settings > Sound:
䢇 Touchscreen: To hear screen touches (click), touch
Audible selection.
䢇 Keys: To feel key touches (vibrate), touch Haptic
feedback.
䢇 Dial pad: To hear touch tones when you dial a phone
number, touch Audible touch tones.
䢇
Screen lock: To hear when you lock/unlock the
screen (click), select Screen lock sounds.
Hearing Aids
䢇
Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
Calendar / Tools
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated
for Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility. See
“Hearing Aid Compatibility with Mobile Phones” on
page 137. You may also want to consult your hearing
health professional, who should be able to help you get
the best results.
䢇
Settings: Touch
>
HAC Mode Settings.
䢇
Call volume: During a call, press the side volume
Settings > Call settings >
keys to set a call volume that works for you.
TTY
You can use your phone in TTY mode with standard
>
Settings > Call
teletype machines. Touch
settings > TTY mode and select the mode you need:
䢇 TTY Full: Type and read text on your TTY device.
䢇 TTY HCO: Hearing-Carry-Over — type text on your
TTY device and listen to voice replies on your
phone’s speaker.
2D. Calendar and Tools
49
䢇
TTY VCO: Voice-Carry-Over — speak into your phone
and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
information.
50
2D. Calendar and Tools
To...
2E. Voice Services
⽧
Voice Actions (page 51)
⽧
Voice Commands (page 51)
“directions to”
,
begin dictation mode. Your phone recognizes words
you speak and enters them into your message.
and say one of the following commands:
Say...
Map a route
“navigate to”
Send a text message
“send text”
Make a call
“call”
Send email
“send email”
Find local businesses
“map of...”
Voice Commands
For more voice commands, touch
>
Voice Services
.
Note: If you’re writing a text message, press the Voice key to
To...
“note to self”
Get directions
and then touch Help > Watch a video.
To begin a voice search, press and hold
Or, press
“go to”
Make a voice note
Tip: To learn more about voice actions, press and hold
Voice Actions
䊳
Say...
Browse the web
Voice
Commands and follow the prompts.
Tip: For quick access to Voice Commands, add a shortcut to
one of the home screens. Touch and hold an empty area,
and then touch Shortcuts > Applications > Voice
Commands.
2E. Voice Services
51
2F. microSD Card and File
Transfer
Note: You need the memory card installed for some features
on your phone, such as the Music Player.
Inserting the microSD Card
1. Remove the battery cover. (See “Setting Up Your
⽧
Using a microSD Card With Your Phone (page 52)
⽧
microSD Settings (page 54)
⽧
File Manager (page 54)
⽧
Connecting Your Phone to Your Computer (page 55)
⽧
View and Transfer Files (page 56)
Phone” on page 2.)
2. Open the memory card
slot cover, and slide in the
memory card until it clicks
into place.
Using a microSD Card With Your
Phone
Note: Be sure to use only recommended microSD cards.
Using the microSD Card Slot
3. Close the memory card slot cover and replace the
Your phone is equipped with a microSD (Secure
Digital) memory card slot to expand the phone’s
available memory space. It allows you to store images,
videos, music, and voice data in your phone.
52
2F. microSD Card and File Transfer
Using non-recommended microSD cards could cause
data loss and damage your phone. Your phone can be
used with Transflash or microSD memory cards.
battery cover.
Important: Do not remove the memory card until you select
the Unmount SD card option under Settings >
Storage. Removing the memory card before
selecting the Unmount SD card option could
result in loss of data.
1. Before you remove your memory card you need to
unmount it. Select
Unmount SD card.
>
Settings > Storage >
2. Once your phone confirms that it is safe to remove
the microSD card, remove the battery cover and
open the memory card slot cover.
3. Grasp the raised edge of
the microSD card and
slide the card out.
Formatting Your Memory Card
If you are having difficulty with a memory card, you may
format the card using your phone. This process
removes any data on the card and sets up a new folder
system.
1. Before you format your memory card you need to
unmount it. Select
>
Settings > Storage >
Unmount SD card.
2. Select
>
Settings > Storage > Format SD
card > Format SD card.
WARNING: The formatting procedure erases all the data on
the microSD card, after which the files CANNOT
be retrieved. To prevent the loss of important data,
please check the contents before you format the
card.
Using the microSD Adapter
Note: The microSD card and its adapter can be easily
damaged by improper operation. Please be careful
when inserting, removing, or handling them.
4. Close the memory card slot cover and replace the
The microSD adapter allows microSD cards to be used
in SD-compatible devices such as digital cameras,
printers, and computers. Before using, you will need to
insert the microSD card into the microSD adapter.
battery cover.
2F. microSD Card and File Transfer
53
microSD Card and File
Transfer
Removing the microSD Card
To insert the microSD card into the microSD adapter:
䊳
With the label side of the microSD card facing up,
insert the card into the supplied microSD adapter,
and gently slide the card until it is fully inserted.
microSD Settings
Viewing Memory in the microSD Card
1. With the microSD card inserted, select
>
Settings > Storage.
2. The following information will be displayed:
䡲
Total space displays the capacity of the memory
card.
䡲
䊳
Hold the front edge of the microSD card, and
gently pull outward to remove it from the adapter.
Tip: If your computer has an SD card slot or if you have an SD
card adapter, you can use the microSD card and adapter
to transfer files such as audio files, pictures, and videos
directly between your computer and your microSD card.
When you insert the card into your computer, select
Open folder to view files using Windows Explorer (or a
similar option) and drag and drop files using the available
folders.
54
2F. microSD Card and File Transfer
Available space displays the amount of free
memory space.
To remove the microSD card from the microSD adapter:
File Manager
䊳
To see the files on your phone and memory card,
>
Files. Touch a file or folder to open it.
touch
Touch and hold a file to see options such as Share,
Rename, or Delete.
Note: Do not remove your memory card while your phone is
using it or writing files on it.
You can connect your phone to a computer with a USB
cable.
Note: The first time you use a USB connection, your
3. Touch an option and then touch OK.
Motorola Phone Portal: Connect your phone and
computer with a cable or a Wi-Fi network to share
files through an easy-to-use home screen.
®
䡲 Windows Media Sync: Share media files between
your computer and phone.
䡲
Note: This device can be administered through Microsoft
Exchange server security policies. Additional security
policies may be applied to your device depending on
rules set by your company.
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the
installation. This may take a few minutes.
1. With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro
USB port to a USB port on your computer. Your
phone should show
in the status bar.
䡲
Note: You can’t use the files on your memory card with your
phone while it is connected to the computer.
Note: Make sure to connect the phone to a high power USB
port. Typically, these are located directly on your
computer.
USB Mass Storage: Drag and drop files between
your computer and memory card folders. When
you’re done, use “Safely Remove Hardware”
before disconnecting the USB cable.
䡲
Charge Only: Use the connection only to charge a
device.
2. On your phone, flick down the status bar to see the
USB connection options.
2F. microSD Card and File Transfer
55
microSD Card and File
Transfer
Connecting Your Phone to Your
Computer
View and Transfer Files
Open your recent activity (Home),
Contacts, Photos, Settings, File
Manager, or Support.
Open details about your phone’s
network signal, battery, or
memory.
Note: Copyright — do you have the right? Always follow the
rules. See “Content Copyright” on page 138.
Motorola Phone Portal
See All >>
Recent Photos
Your can use Motorola Phone Portal to connect your
phone and computer with a cable or a Wi-Fi network.
When you connect your phone or type the Phone
Portal URL into your computer’s browser. You will see
the Phone Portal home screen.
Delete All
Compose
All
English (US)
Show All recent activity, or only
your SMS (text messages) or
Calls.
Choose your language.
Note: Phone Portal works best with Internet Explorer 7 or
newer, with JavaScript and cookies enabled.
56
2F. microSD Card and File Transfer
Note: Most public Wi-Fi networks (like the ones at coffee
shops) don’t let devices connect to each other. In that
case, you need a USB cable connection.
1. Touch
>
Phone Portal.
2. If your phone is
connected to a
Wi-Fi network, it
shows a URL. Use a
computer on the
network to enter the
URL in a browser. It
opens the Phone
Portal home screen.
http://###.###.#.###:###
Tip: When your phone’s Wi-Fi is on, it automatically
reconnects to nearby networks it has used. To turn Wi-Fi
>
Settings > Wireless &
on or off, touch
networks > Wi-Fi.
If your phone is not connected to a Wi-Fi network, it
asks you to connect. Touch OK to open the Wi-Fi
settings screen, then turn on Wi-Fi and touch a network
to connect.
For network passwords, ask other network users or
administrators. For your phone’s MAC address and
> Advanced.
Wi-Fi details, touch
When your phone is connected (
appears in the
status bar), touch
to close the settings. Soon,
Phone Portal shows a URL at the bottom of your
screen. Using a computer on the same Wi-Fi network,
just type the URL into the browser to open the Phone
Portal home screen.
Connect Through a USB Cable
1. Turn on your phone and
computer, and connect
them with a USB-to-micro
USB cable.
If your computer needs to
download drivers for your
phone, visit www.motorola.com/support. If a camera
connection window opens, just close it.
2. Once your computer has the correct Motorola
drivers, it opens the Phone Portal home page in
your browser. A Motorola icon
appears in your
task bar, in the lower right of your computer
screen.
2F. microSD Card and File Transfer
57
microSD Card and File
Transfer
Connect Through a Wi-Fi Network
If you have Motorola Media Link, it may launch instead
of Phone Portal. To use Phone Portal, right-click
in
your task bar, select “when device connects,” and
choose Moto Phone Portal. Disconnect and reconnect
your phone to launch Phone Portal.
If you want to connect your phone as a memory card
rather than using Phone Portal, flick down the status
bar at the top of your screen, touch USB connection,
and choose USB Mass Storage.
Motorola Media Link
Motorola Media Link lets you transfer music, podcasts,
videos, and photos between your phone and your
computer. You can also use it to back up your contacts.
Device
Tools
Help
Sync toDevice Sync fromDevice
Music
Last Sync
06/14/2011
microUSB
Sync Music from:
Photos
All Playlists
Last Sync
06/14/2011
Selectted Playlists:
Windows Media Player
Sunfire(3)
Videos
Last Sync
Never
Podcasts
Last Sync
Never
3 Songs
Contacts
USB
Sync music,
photos, videos,
or podcasts.
Last Sync
Never
Refresh
PHOTON 4G - Internal Storage
Sync
Music
Photos
Videos
Podcasts
Other
Free
0.0B
12.4 MB
0.0B
0.0B
454.7 MB
8.5 GB
Sync to or from your
device.
䢇
58
2F. microSD Card and File Transfer
Capacity: 9 GB
Start the sync.
To choose which media types to sync, check the
boxes on the left side of the Media Link window.
䢇
䢇
To start the sync, click Sync.
For more information on transferring music with
Motorola Media Link, see “Transferring Music With
Motorola Media Link” on page 100.
Note: You will need to have iTunes installed on your
computer to transfer podcasts on to your phone.
microSD Card and File
Transfer
For help or to download Motorola Media Link, visit
www.motorola.com/medialink.
2F. microSD Card and File Transfer
59
Settings
Picture Counter
2G. Camera
Scenes
Effects
⽧
Taking Photos (page 60)
⽧
Recording Videos (page 62)
⽧
Photos and Videos Tips and Tricks (page 63)
⽧
Viewing Photos and Videos (page 63)
⽧
Managing Photos and Videos (page 65)
Flash
Front
Switch to
Zoom Out
Take that family photo, and post it online for everyone
to see.
Note: Photos can be stored either on your microSD memory
>
card or in the phone’s internal storage. Touch
Settings > Storage Location to set your default
storage location.
1. Press and hold
Camera on the side of the
phone. Rotate the phone counter-clockwise to
view the camera screen.
camera.
60
2G. Camera
Zoom In
Touch to open Gallery.
Taking Photos
Tip: You can also touch
Camera
Options
>
Camera to launch the
2. To take the photo, touch the viewfinder to lock the
focus, and then touch
to take the photo.
To upload the photo to an online photo album,
touch the thumbnail in the lower left corner, and
then touch
. You can set your Quick upload
album when you upload your first picture.
䡲
Photo Options
You can make adjustments to optimize your shot.
Touch a button on the right side of the screen to make
changes (touch the screen to turn on the buttons if
necessary):
䢇 Scenes: Adjust for better image capture in different
environments: Auto, Portrait, Landscape, Sport, and
more. Touch the screen when finished to return to the
viewfinder.
䢇 Effects: Change photo look: Normal, Negative, Black
and White, and more.
䢇 Flash: Set Flash On, Flash Off, or Auto Flash.
䢇 Front/Back: Switch between the forward facing and
rear facing cameras
䢇 Switch to: Toggle between photo and camcorder
modes.
Camera Settings
In the viewfinder, touch
> Settings to open the
camera menu and adjust these settings:
䢇 Picture Resolution: Adjust for optimal resolution.
䢇 Video Resolution: Adjust for best resolution for your
needs.
䢇 Exposure: Increase or decrease the amount of
aperture time.
䢇 Storage Location: Select whether you want your
photos store on the SD Card or on Internal phone
storage.
Camera
To send the photo in a message or post it online,
touch .
䡲 To delete the photo, touch
> Delete.
䡲
Picture Modes
In the viewfinder, touch
> Picture modes to choose
from:
䢇 Single shot: Take one photo at a time.
䢇 Panorama: Take multiple photos of wide scenes and
join them together to make one large image. Use
Capture Direction to specify how photos will be
joined: Move up, Move right, Move left, Move down.
䢇 Multi-shot: Take several photos in rapid succession
when you touch and hold
.
2G. Camera
61
Settings
06 -7-20 824 54
>
4
w5
1. Touch
5
Recording Videos
To send the video in a message or post it online,
touch .
䡲 To delete the video, touch
> Delete.
䡲
Camcorder.
Counter
HD Videos
HD 1:23;54
Scenes
Effects
Light
Front
Video
Capture
Settings
Adjust for
greater
creative
contol.
2. To record the video, touch
Zoom in or out.
. Touch
to stop
the recording.
3. Open your gallery and touch a video to view
options:
To play the video, touch .
䡲 To upload the video to an online album,
touch
.
䡲
62
2G. Camera
To record and HD quality video, be sure to select the
correct video resolution. From the active camcorder
> Settings > Video resolution >
viewfinder, touch
High Definition (720p).
To enhance the video quality, touch Scenes or Effects
on the right side of the camcorder viewfinder. (You may
need to touch the screen to see these options.)
Switch to
Go to your
gallery.
You can capture HD-quality videos to watch on an
HDTV or monitor.
Video Options
You can make adjustments to optimize your video.
Touch one of the buttons on the right side of the
viewfinder to make changes (you may need to touch
the screen to make the buttons appear):
䢇 Scenes: Adjust for better video capture in different
environments: Everyday, Outdoors, Concert, Narrative,
and Subject.
Effects: Change video look: Normal, Negative, Black
and White, and more.
䢇
Light: Turn a light on or off to adjust for the lighting
where you are recording.
Front/Back: Switch between the forward facing and
rear facing cameras
Switch to: Toggle between camcorder and camera.
䢇
䢇
Viewing Photos and Videos
䊳
Touch
Gallery.
>
Camera
䢇
11:35
Camcorder Settings
In the viewfinder, touch
> Settings to open the
camcorder menu and adjust these settings: Video
Resolution, Storage Location, and more.
View your captured photos &
videos.
Photos and Videos Tips and Tricks
䢇
䢇
䢇
For the clearest photos and videos, clean the lens
with a soft, dry cloth.
To send a video in a message, set the video
> Settings >
quality to Medium. Touch
Video resolution > Medium (QVGA).
To zoom in or out, press the volume keys.
See your online albums (like
Picasa, Flickr, or Facebook).
Camera roll
My library
Friends
Online
See media from DNLA Connected
devices on your Wi-Fi network.
DLNA servers
Sort your photos & videos.
Go to your friends’
online albums.
Touch a folder to display all of its photos or videos.
2G. Camera
63
䢇
䢇
䢇
䢇
䢇
Camera roll: All of the captured photos and videos on
your camera’s memory.
My library: Photos and videos saved on your phone
or SD card.
Friends: Your friend’s photos and videos from their
social networking accounts.
Online: All photos and videos from your social
networking accounts.
DLNA Servers: All photos and video stored on DLNA
servers.
To zoom in on a photo,
touch the screen with
two fingers and then
drag them apart. To
zoom out, pinch your
fingers together.
Share Photos and
Videos
Tip: Turn the phone sideways for a widescreen view.
The Gallery first shows photos and videos as
thumbnails. Scroll through the thumbnails by flicking
them left or right. Touch a thumbnail to select it for
viewing or playback.
Share
Upload
Miami, Florida
When you select a thumbnail, it is enlarged to normal
viewing size. Videos are paused at the beginning.
Touch the play
and pause buttons on the screen
to control video playback.
Note: To see the buttons while a video is playing, touch the
display.
Miami, Florida
2011-05-05_16-14-29_956
May 5, 2011
Comment
To send your photo in a message or post it online:
1. Touch
>
Gallery.
2. Touch an image to display it.
64
2G. Camera
and then touch
.
4. Choose how you want to share, such as Bluetooth,
Email, Text Messaging, and more.
Tip: With Photo Sharing, you can post a photo to more than
You can choose advanced editing features to resize,
crop, change the color, or trim video.
Deleting Photos and Videos
䊳
To delete a photo or video, touch and hold a
thumbnail, and then touch Delete.
䊳
To delete multiple files, press
> Select multiple,
>
check the thumbnails, and then touch
More > Delete.
one social network at the same time.
Managing Photos and Videos
1. Touch
>
Gallery.
2. Touch an image to display it.
3. Touch the photo or video to display options, and
then touch an option at the bottom. For additional
options, press
.
Camera
3. Touch the photo or video to display the options,
Setting a Photo as Wallpaper, Profile
Picture, or a Contact Photo
䊳
To set a photo as your wallpaper, profile picture, or
contact photo, touch and hold a thumbnail, and
then touch Set as.
Tip: To copy photos to/from a computer, go to “Connecting
Your Phone to Your Computer” on page 55.
Editing Photos and Videos
䊳
Touch
>
Gallery > Camera Roll, select a
> Edit.
picture or a video, and press
Playing a Slideshow
䊳
To play a slideshow, open a picture, and then
> More > Slideshow. To stop the
press
slideshow, touch the display. To return to the
gallery, touch
.
Tip: Turn the phone sideways for a widescreen view.
2G. Camera
65
2H. Wireless and Network
Connections
Wireless Manager
Manage all your wireless connections: Wi-Fi,
Bluetooth®, airplane mode, and mobile networks.
䊳
Touch
>
⽧
Wireless Manager (page 66)
⽧
Using Bluetooth (page 67)
⽧
Connecting With Wi-Fi (page 68)
Disable all wireless connections
⽧
Sprint Hotspot (page 70)
4G
⽧
Sprint 4G (page 71)
⽧
Mobile Networks (page 72)
⽧
Airplane Mode (page 73)
⽧
Virtual Private Networks (VPN) (page 73)
Settings > Wireless & networks
11:35
Wireless & network settings
Airplane mode
WiMax Disabled
Turn Airplane mode on or off.
Turn Wi-Fi on or off.
4G Stats
4G Properties
Wi-Fi
Turn on Wi-Fi
Turn Wi-Fi on or off.
Wi-Fi settings
Set up & manage wireless access points
Bluetooth
Turn on Bluetooth
Bluetooth settings
Manage connections, set device name &
discoverability
Tethering & mobile hotspot
Share your phone’s mobile data connection via USB
or as a mobile Wi-Fi hotspot
VPN
V
PN settings
settings
66
2H. Wireless and Network Connections
Turn Bluetooth on or off.
Using Bluetooth
Turning Bluetooth On or Off
䊳
Touch
>
Settings > Wireless & networks >
Bluetooth settings.
11:35
䊳
Touch
>
Settings > Wireless & networks >
Bluetooth.
Note: To extend battery life, turn Bluetooth power off when not
in use.
Wireless and Network
Connections
Bluetooth is a short-range communications technology
that allows you to connect wirelessly to a number of
Bluetooth devices, such as headsets and hands-free
car kits, and Bluetooth-enabled handhelds, computers,
printers, and wireless phones. The Bluetooth
communication range is usually up to approximately
30 feet.
Tip: Turn off Bluetooth power to
extend battery life or stop
connections. To add a quick
switch, touch and hold a blank
spot on your home screen, and
then touch Motorola Widgets > Bluetooth Toggle.
Bluetooth settings
Touch to turn on & scan.
Bluetooth
Device name
Note: This feature requires an optional accessory.
MB855
Discoverable
Make device discoverable
Touch to re-scan.
Scan for devices
Bluetooth devices
Computer3
Pair with this device
Connecting New Devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device. To
connect again, just turn on the device.
Scanning
Touch to connect.
1. Make sure the device you are pairing with is in
discoverable mode.
Computer4
Pair with this device
Note: Refer to the guide that came with the device for details.
2H. Wireless and Network Connections
67
2. Touch
>
Settings > Wireless & networks >
Bluetooth settings.
3. Touch Bluetooth to turn on and scan. If Bluetooth
Disconnecting Devices
䊳
To automatically disconnect your phone from a
paired device, simply turn off the device.
䊳
To manually disconnect your phone from a paired
device, touch the device name in the devices list,
> Disconnect.
and then touch
power is already on, touch Scan for devices.
4. Touch a device to connect.
5. If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
.
Editing Settings
䊳
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the
laws and drive safely.
The Bluetooth Enhanced Audio setting is not
recommended for older Bluetooth headsets, as it may
not deliver acceptable sound quality.
Reconnecting Devices
䊳
To automatically reconnect your phone with a
paired device, simply turn on the device.
䊳
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
68
2H. Wireless and Network Connections
Touch
>
Settings > Wireless & networks >
Bluetooth settings > Device name. Enter a name
and touch OK.
Connecting With Wi-Fi
To use a Wi-Fi computer network for even faster Internet
access:
䊳
Touch
>
Settings > Wireless & networks >
Wi-Fi settings.
Note: Your phone's Wi-Fi features and power levels are not
allowed for outdoor operation in France. To avoid
unlawful interference with radio signals, do not use the
Wi-Fi features in France unless you are indoors.
Wi-Fi
Touch to turn on & scan.
Connected to HPD Network
Network notification
Open Network
Notify me when an open network is available
battery life or stop connections.
Turn it off and on to search for
networks. To add a quick switch,
touch and hold a blank spot on
your home screen, and then touch Motorola Widgets >
Wi-Fi Toggle.
Secure Network
Notify me when a secure network is available
Wi-Fi Search and Connect
Wi-Fi networks
HPD Network
Touch to connect.
Connected
bthomas1
WPS Available, secured with WPA/WPA2 PSK
Basilnet
WPS Available, secured with WPA/WPA2 PSK
zunophoto
WPS Available, secured with WPA/WPA2 PSK
To find networks in your range:
1. Touch
>
Wi-Fi settings.
Settings > Wireless & networks >
2. Touch Wi-Fi to turn on and scan. If Wi-Fi is already
> Scan. Your phone lists the
on, touch
networks it finds within range.
2WIRE074
Tip: To see your phone’s MAC address or other Wi-Fi details,
> Advanced.
touch
Secured with WEP
Turning Wi-Fi On or Off
䊳
Touch
Wi-Fi.
>
Settings > Wireless & networks >
3. Touch a network to connect.
4. If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When your
phone is connected to the network, the wireless
indicator
appears in the status bar.
2H. Wireless and Network Connections
69
Wireless and Network
Connections
Tip: Turn off Wi-Fi power to extend
11:35
Wi-Fi settings
Tip: When you are in range and Wi-Fi is on, you will
automatically reconnect to available networks you’ve
connected to before.
Setting Up
Note: Risks can be associated with connecting to the public
Internet. Your phone allows you to create a Mobile
Hotspot, which may be accessible by unauthorized
users. It is highly recommended that you use a
password other possible steps to protect your
computer from unauthorized access.
Sprint Hotspot
You can set up your phone as a Wi-Fi hotspot to
provide portable, convenient Internet access for up to 8
other Wi-Fi enabled devices.
11:35
Tethering & Mobile Hotspot
USB tethering
USB connected, check to tether
Mobile Hotspot
Mobile Hotspot settings
Set up & manage Mobile Hotspot
Turn USB tethering on or off.
Turn Mobile Hotspot on or off.
Set up Mobile Hotspot.
To add security to your mobile hotspot:
1. Touch
>
Mobile Hotspot > Mobile Hotspot >
Configure Mobile Hotspot.
2. Touch a setting to modify it:
䡲
䡲
Help
You cannot use your phone as a Wi-Fi hotspot when
your phone is roaming.
70
2H. Wireless and Network Connections
Security: Select the type of security you want, and
touch Save: Open or WPA2 PSK. Enter a unique
Wireless password. Other users can access your
Wi-Fi hotspot only if they enter the correct
password.
Note: You need to subscribe to Wi-Fi hotspot service to use
this feature. Contact Sprint for details.
Network SSID: Enter a unique name for your
hotspot.
䡲
Channel: Select a channel that minimizes
potential interference. You may need to try
different channels after your hotspot is active for a
time.
Activating the Hotspot
䊳
Touch
>
Connect to Sprint 4G Network
䊳
Mobile Hotspot > Mobile Hotspot.
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password.
Sprint 4G
Sprint 4G provides your device with wireless Internet
access over greater distances than Wi-Fi and delivers
data transfer rates of up to 30 Mbps. To connect your
device to the Sprint 4G network, you need access to a
Sprint 4G base station.
For more information about the availability of Sprint 4G
in your area, go to www.sprint.com/coverage.
Touch
>
Settings > Wireless & networks >
4G. The check box will turn green when Sprint 4G
is enabled.
Scan for Sprint 4G Networks
䊳
Wireless and Network
Connections
3. Touch Save when the settings are complete.
Touch
>
Settings > Wireless & networks >
4G Stats > Scan for 4G networks.
Tip: To add a quick switch for 4G,
touch and hold a blank spot on
your home screen, then touch
Motorola Widgets > 4G Toggle.
To add a quick switch for 4G Scan, touch
and hold a blank spot on your home
screen, then touch Motorola Widgets >
4G Scan Now.
Note: The availability and range of the Sprint 4G network
depends on your distance from the Sprint 4G base
station, network coverage in your area, and objects
through which the signal passes.
2H. Wireless and Network Connections
71
Mobile Networks
Voice Services
11:35
Mobile network settings
Network Mode
Any CDMA
Touch to select network type.
Roaming settings
CDMA Roaming Settings
Touch to set up CDMA roaming.
In a few countries where both CDMA and GSM
networks are present or where multiple GSM networks
are available, you may have to manually switch to the
appropriate network to get global data.
䊳
Domestic call, International call
Roaming Guards
Provide warning message while in a roaming area
Touch to set up roaming
guards.
GSM/UMTS settings
To manually switch the network mode on your
>
Settings > Wireless &
phone, touch
networks > Mobile networks > Network Mode and
select from Sprint Only, Any CDMA, Any GSM/UMTS,
or Automatic.
Select network
Operator selection
Select a network operator
Depending on your network, your phone shows
additional options for network roaming, network
selection, operator selection, and access point names.
Allow GSM Data
Access point names
Data Roaming
Data roaming is turned off for your phone. You can turn
it on to connect to data services when roaming
globally.
䊳
72
2H. Wireless and Network Connections
Touch
>
Settings > Wireless & networks >
Mobile networks and select Allow GSM Data or
CDMA Roaming Settings > Domestic Data or
International Data.
For more information on global roaming see “3E. Sprint
Worldwide Wireless Service” on page 111
Airplane Mode
Sometimes you may want to have your phone on, but
turn off its ability to make and receive calls and other
transmissions.
To set your phone so that it cannot make or receive phone
calls or transfer data:
䊳
Press and hold
Power/Screen Lock to open the
Phone Options menu and touch Airplane mode.
When in Airplane Mode,
notifications bar.
appears in your
To turn Airplane Mode off:
䊳
Press and hold
to open the Phone Options
menu and touch Airplane mode.
Note: When you select airplane mode, all wireless services
are disabled. You can then turn Wi-Fi back on, if
permitted by your airline. Other wireless voice and data
services (such as calls and text messages) remain off
in airplane mode. Emergency calls to your region's
emergency number can still be made.
Wireless and Network
Connections
Depending on your network, your phone shows
additional options for network roaming, network
selection, operator selection, and access point names.
Tip: To add a quick switch for
Airplane mode, touch and hold a
blank spot on your home screen,
then touch Motorola Widgets >
Airplane mode toggle.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage
virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local
network, such as your corporate network.
2H. Wireless and Network Connections
73
Prepare Your Phone for VPN Connection
Before your phone can connect to a VPN, it must first
establish a Wi-Fi, 4G, or data connection. For more
information about setting up and using these
connections, see “Connecting With Wi-Fi” on page 68
and “Sprint 4G” on page 71.
Adding a VPN Connection
1. Touch
>
Settings > Wireless & networks >
VPN settings > Basic VPN or Advanced IPSec VPN.
2. If you chose Basic VPN, touch Add VPN, select your
VPN type, enter the VPN information, and then
> Save.
press
then touch Connect.
4. Open the Web browser to access resources such
as intranet sites on your corporate network.
Disconnecting From a VPN
1. Flick the status bar down to open the Notifications
panel.
2. Touch the VPN connection to go back to VPN
settings, and then tap the VPN connection to
disconnect from it.
Editing a VPN
– or –
1. Touch
If you chose Advance IPSec VPN, press
> New,
enter the VPN information, and then touch Finish.
2. Touch and hold the VPN you want to edit. Touch
Connecting to a VPN
1. Touch
>
Settings > Wireless & networks >
VPN settings > Basic VPN or Advanced IPSec VPN.
2. Touch the VPN you want to connect to.
74
3. When prompted, enter your login credentials, and
2H. Wireless and Network Connections
>
Settings > Wireless & networks >
VPN settings > Basic VPN or Advanced IPSec VPN.
Edit network in the options menu that opens.
3. Make your changes, and then press
> Save.
Deleting a VPN
1. Touch
>
Settings > Wireless & networks >
VPN settings > Basic VPN or Advanced IPSec VPN.
Delete network in the options menu that opens.
3. When prompted to confirm you want to delete the
VPN, touch OK.
Setting Up Secure Credential Storage
You may need security certificates to access VPNs.
Contact your network administrator to see if you need
any security certificates. If certificates are needed, you
will need to set up your phone’s secure credential
storage before attempting to connect to a VPN.
3. Touch Install from SD card, and follow the prompts
to install the certificate.
Note: Your network administrator should provide you with the
security certificates you need. You will need to place the
certificates on to your phone’s microSD card in order to
install them on your phone. For more information on
transferring files on to your microSD card, see “View
and Transfer Files” on page 56.
Wireless and Network
Connections
2. Touch and hold the VPN you want to delete. Touch
1. Touch
>
Settings > Location and security >
Set password.
2. Fill in the password dialogue box, and press OK,
and make sure the box next to Use secure
credentials is checked.
2H. Wireless and Network Connections
75
Section 3
Sprint Service
3A. Sprint Service:
The Basics
⽧
Voicemail (page 78)
⽧
Messaging (page 83)
⽧
Social Networking (page 86)
⽧
Making a Conference Call (page 87)
⽧
Roaming (page 87)
with the length of time and priority level of the voicemail
message.
Setting Up Visual Voicemail
To set up Visual Voicemail, see “Setting Up Visual
Voicemail” on page 4.
Reviewing Visual Voicemail
Visual Voicemail lets you easily access and select
which messages you want to review.
1. Touch
Visual Voicemail gives you a quick and easy way to
access your voicemail. Now you can find exactly the
message you are looking for without having to listen to
every voicemail message first. This new feature
periodically goes out to your voicemail, and gathers the
caller information from the current voicemails. It then
creates a list with the caller name and number, along
78
3A. Sprint Service: The Basics
Voicemail.
2. Touch a message to review it.
Voicemail
Visual Voicemail
>
Note: Press
> Lock to prevent the message from
accidentally being deleted.
Features available while reviewing messages include:
Timeline provides a visual timeline for the current
message. Touch and drag this bar to move to
different points in the message.
䡲 Touch
Pause to pause the playback. Touch
Play to resume.
䢇 Call to call the person who left the voicemail
message.
䢇
䢇
䢇
Reply to reply to the message. You can then reply to
the sender or forward the message to anyone with
an email account or phone number. This allows you
to send this voicemail message to several recipients
at the same time. You can tag the reply message for
both Urgency and Privacy.
䡲 Touch Send to deliver the new message.
Speaker Off/On to turn the speakerphone on or off
during playback. If the speakerphone feature was
enabled within the Voicemail settings menu, the
speakerphone will always be automatically enabled
during voicemail playback.
Delete to delete the current voicemail message.
touch OK to confirm the deletion.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message,
you can easily listen to other messages without
returning to the main voicemail screen.
䊳
After listening to a voicemail, flick the screen left or
right to move to the previous or next message. (It
will begin playing automatically.)
You can navigate through voicemail messages as
frequently as you like. You can even move to the next
or previous message before you are finished listening
to the current one.
Configuring Visual Voicemail
To access the voicemail options:
1. Touch
>
2. Press
and select from the following:
Voicemail.
䡲
Compose to compose a new voicemail message.
䡲
Play all new to listen to all new messages.
䡲
Undelivered to list all undelivered voicemail
䡲
Delete to delete selected messages from your
䡲
Search to search through voicemail messages for
䡲
keywords.
Settings to configure your voicemail application
settings.
messages.
current list of available voicemail messages.
To access a voicemail message’s options:
1. Touch
>
Voicemail.
3A. Sprint Service: The Basics
79
Sprint Service
䢇
2. Touch a voicemail message, press
, and select
from the following:
䡲 Lock/Unlock to prevent deletion of the selected
voicemail message.
䡲 Text message to create and deliver a new text
message to the sender’s phone number.
䡲 Reply to reply to the voicemail. You can reply to
the sender or forward it to anyone with an email
account or phone number. This allows you to
send this voicemail message to several recipients
at the same time.
䡲 Forward to forward the voicemail to another
recipient.
䡲 Add to contacts to add the sender’s phone
number to your Contacts list.
Configuring Visual Voicemail Settings
The Visual Voicemail settings menu lets you access
settings for notifications, pictures, greetings, and more.
80
1. Touch
>
2. Press
> Settings and select from the following:
Voicemail.
3A. Sprint Service: The Basics
Touch Notifications to determine how you are
notified of new voicemails. Choose from:
Notifications, Select ringtone, and Vibrate.
䡲 Touch Pictures to replace the default Visual
Voicemail message icon with a specific Contacts
entry’s image. This image is pulled fro the entry’s
Contacts details.
䡲 Touch Speakerphone to automatically activate the
speakerphone when you review your Visual
Voicemail.
䡲 Touch Change greeting to adjust your voicemail
greeting.
䡲 Touch From name to enter a name or a number
that is attached to your outgoing voicemails as
part of an identification string.
䡲 Touch Check for upgrade to search for an
upgrade to your visual message software.
䡲 Touch About Voicemail to view information about
the Visual Voicemail application, such as the
version.
䡲
Note: Voicemail settings can also be accessed by touching
>
Settings > Call settings > Voicemail
settings.
Every time you access a message from your Visual
Voicemail list, you can configure your phone to
automatically turn on the speakerphone so you can
clearly hear the message.
1. Touch
>
Voicemail.
2. Press
> Settings > Speakerphone to activate
the feature. You will se a green check mark on the
right.
䊳
To deactivate the speakerphone, touch
Speakerphone again. The check mark will be
grayed out.
Changing Your Main Greeting via the Voicemail
Menu
3. Touch OK to connect to the Sprint voicermail
system. Follow the prompts to change your current
greeting.
Edit the From Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly
change the name or number attached to your
voicemail messages.
1. Touch
>
2. Press
> Settings > From name.
Voicemail.
3. Touch the existing identification field and enter a
new identifying name or number (used to identify
you to recipients of your voice messages).
Sprint Service
Automatically Enable the Speakerphone
4. Touch OK to save your information.
Your main greeting can be changed directly via the
Visual Voicemail system. This direct access saves you
from having to navigate within the voicemail menu.
1. Touch
>
2. Press
> Settings > Change greeting.
Voicemail.
3A. Sprint Service: The Basics
81
Traditional Voicemail
Setting Up Your Voicemail
To set up traditional voicemail, see “Setting Up
Traditional Voicemail” on page 5.
Voicemail Notification
Your phone alerts you to new messages in several
ways:
䢇 By sounding the assigned ringer type.
䢇 By displaying
within the Notifications area of the
Status bar when a new unheard voicemail message
is received.
䢇 By blinking the notification light.
Note: Your device accepts messages even when it is turned
off. However, your devices notifies you of new
messages only when it is turned on and you are in a
Sprint service area.
When you are roaming off the Nationwide Sprint
network, you may not receive notification of new
voicemail messages. sprint recommends that you
periodically check your voicemail by dialing 1 + area
code + your wireless phone number. When your
voicemail answers, touch [Star Key] and enter your
password. Roaming rates apply when you access
voicemail while roaming off the Nationwide Sprint
network.
Retrieving Your Voicemail Messages
When you have a new voicemail,
shows at the top
Dialer >
of your screen. To hear the message, touch
.
Contacts, and then touch and hold
1
Tip: If you have a shortcut on your home screen, just touch
Voicemail to retrieve your voicemail. To add the
shortcut, touch and hold an empty spot on a home
screen and select Shortcuts > Applications >
Voicemail.
82
3A. Sprint Service: The Basics
Using Another Phone to Access Messages
1. Dial your wireless access phone number.
2. When your voicemail answers, press * .
Messaging
View your text, IM, and email messages all in one
place.
View Your Inbox
䊳
Touch
>
Messaging > Universal Inbox.
3. Enter your password.
11:35
Universal Inbox (15)
Christine Fanning
11:34 AM
UPDATE: Presentation has been
rescheduled at 11:30 instead!
Christine Fanning
Create Message
11:03 AM
Presentation tomorrow has been moved
to noon in main conference room.
Jeff Cook
10:23 AM
Email with Attachment
Paris Photos!
Heather Connor
Check for
Messages Now
Sprint Service
If you need to change your voicemail number,
>
Settings > Call settings >
touch
Voicemail settings.
10:11 AM
Movie night, my pick is Younger Than Ever
Message Type
Touch to open a
message. Touch &
hold to move,
delete, & more.
9:53 AM
Ravi Thakkar
Funny Video!
9:22 AM
Christine Fanning
Call me once you have reviewed the n...
Tip: To see more messages, flick or drag up.
3A. Sprint Service: The Basics
83
Reading and Replying to Messages
䊳
Touch
>
Messaging > Universal Inbox.
Note: Universal Inbox shows all of your messages together
Creating Messages
1. Touch
To open a text message or social networking
message and all of its replies, touch it.
䡲 To reply to a message, just open it and enter your
response in the text box at the bottom.
䡲 To forward a text message, touch and hold a
message in the conversation, and then touch
Forward message. For email, touch
to choose
a reply or forward option.
䡲 To open options, touch and hold a message.
Note: Try the Messages widget in “Widgets” on page 21.
Messaging >
.
2. Choose a message type, such as Text message or
— text, email, and social networking messages. To
show only one type of message, touch a message
account type instead of Universal Inbox.
䡲
>
Facebook. Then, enter the recipient and message.
In text messages and emails, touch
for options
such as Insert... or Insert smiley.
Sending and Receiving Attachments
䊳
To send a file in a message, begin a new message
> Insert.
and touch
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
viewing, and your phone will show Get HTML version.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use Wi-Fi.
See “Connecting With Wi-Fi” on page 68.
84
3A. Sprint Service: The Basics
䊳
To add other messaging accounts, touch
>
Settings > Accounts > Add account.
䡲 Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with your
user name (like domain/username).
Email is for most personal email accounts. For
account details, contact the account provider.
䡲 You can also add social networking accounts
such as Facebook, LinkedIn, Twitter, MySpace, and
more from the Setup accounts page.
䡲
䊳
To change your settings, touch
>
Messaging >
, and then touch:
䡲 Manage accounts to add or remove an account.
䡲 Edit Universal Inbox to choose which accounts
show messages in the Universal Inbox.
䡲 Messaging settings to set the notification and other
options for each account type.
Email
The first time you turned on your phone (see page 2),
you were prompted to log in to your Gmail™ account.
You can add any other email account that you set up.
To add other email accounts to your Messaging widget
>
Messaging >
,
and Universal Inbox, touch
and then touch Manage accounts > Add account. On
the Setup accounts screen, touch Email or Corporate
Sync and enter your email account information.
Instant Messages
To send and receive messages, use an instant
messaging app or your browser. Your device comes
preloaded with Google Talk™. You can also download
an instant messaging app from the Android Market.
Google Talk
Google Talk instant messaging lets you chat via text,
video, or audio with other Google Talk users on
phones or the Web.
3A. Sprint Service: The Basics
85
Sprint Service
Setting Up Messaging
䊳
Touch
>
Talk.
Touch to change your online status message.
䢇
download the app, you’ll see it in the app menu. See
“App Menu” on page 20.
If you don’t see an app for your IM provider, you can
>
Browser, and
use your Web browser. Touch
then enter your provider’s Web address. Once you’re
there, follow the link to sign in.
http : / / w w w.
Touch to
change your
picture.
Touch to change
your status.
heatherconnor
Offline
Note: Your IM options will depend on your IM provider. To
browse instant messaging apps from your computer,
go to www.android.com/market.
jeffcook
Friends list
Busy
ravithakkar
Available
scottwilke
Touch a contact
to chat with a
friend.
Social Networking
Available
taylormalloy
Offline
Your Social Networking Account
Online
status:
Available
Idle
Busy
Offline
Android Market also offers other instant message apps:
䢇 To download and use an instant messaging app,
>
Market > Apps > Communication, and
touch
then choose an app for your provider. Once you
86
3A. Sprint Service: The Basics
Integrate and sync all of your contacts, emails, and
social networking sites. No opening and closing apps
and menus. Just touch the Social Networking and
Social Status widgets.
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in Social Status
and Social Networking widgets.
Twitter and MySpace messages will always appear as
“read” on your phone, but your phone notifies you
when you receive a new message.
Adding Accounts
You can add your Facebook, MySpace, Twitter or other
accounts to Social Networking. If you do not have
accounts on these sites, visit their websites to set them
up.
Touch
Editing and Removing Accounts
Touch
䊳
To start a conference call, call the first number.
After the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites.
When the next number answers, touch Merge.
> Accounts > Add account.
To add an account, touch it. Then enter your user
name and password for that account.
䊳
With 3-way calling, you can talk to two people at the
same time. When using this feature, the normal airtime
rates will be charged for each of the two calls.
> Accounts.
Touch and hold an account, and then touch and hold
Open account to edit it, or touch Remove account to
remove it along with all of its contacts and messages.
Note: You cannot remove the Google account you used or
created when you set up your phone.
Roaming
Sprint Service
䊳
Making a Conference Call
Roaming Icon
Your phone lets you know when you’re off the
Nationwide Sprint Network. Anytime you are roaming,
the phone shows the roaming icon ( ).
Setting Roam Mode
Control your roaming capabilities.
䊳
Touch
>
Settings > Wireless & networks >
Mobile networks, and then make selections under
CDMA Roaming Settings.
3A. Sprint Service: The Basics
87
Call Guard
Data Roam Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint Network: the
onscreen roaming icon and Call Guard. Call Guard
requires an extra step before you can place or answer
a roaming call. (This extra step is not required when
you make or receive calls on the Nationwide Sprint
Network.)
Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Nationwide Sprint Network and try to use data
services such as messaging.
Note: Data Roam Guard is turned off by default on your
To turn Call Guard on or off:
1. Touch
>
Settings > Wireless & networks >
Mobile networks > Roaming Guards.
2. Check or uncheck options under Domestic
Roaming and International Roaming.
phone.
To set your Data Roam Guard notification:
1. Touch
>
Settings > Wireless & networks >
Mobile networks > Roaming Guards.
2. Check or uncheck Data Guard under Domestic
Note: Call Guard is turned off by default on your phone.
Voice dialing is not available when you are roaming
with Call Guard enabled.
Note: If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.
88
3A. Sprint Service: The Basics
Data and International Data.
To use data services when Data Roam Guard is active:
䊳
When a notification appears informing you that
data roam charges may apply, touch Roam to
connect.
Surfing the Web
To launch the browser:
Touch
䊳
⽧
>
http: / / w w w.
Browser.
11:35
11:35
Surfing the Web (page 89)
⽧
Android Market (page 91)
⽧
Downloading Apps (page 92)
⽧
YouTube (page 93)
⽧
Google Books (page 95)
Google
Web
Images
Local
News
more
See places near: Chicago - update
Touch a link to
select it. Touch
and hold for more
options.
Sign in
New window
Refresh
Bookmarks
Forward
Windows
Touch
for
browser options.
Web and Data
3B. Web and Data Services
More
Note: If you can’t connect, contact Sprint.
3B. Web and Data Services
89
Select Web Links
application developer sreern
When you touch a link,
source/android.com/ - Options
your phone outlines it and
Android Community - Tracking the Android
Platform
goes to that page. If you
touch and hold the link,
your phone shows options, such as Open in new
window.
Browser Options
Press
to see browser options:
Open a new browser window.
(Becomes “Windows” when more
than one are open.)
Bookmarks
Add delete and manage
bookmarks.
Windows
View the browser windows that are
currently open.
Refresh
Reload the current page.
Back/Forward
Navigate to previously viewed
pages.
90
More
3B. Web and Data Services
Show browser options, such as
Add bookmark, Find on page, Save
page, Select text, Page info, Share
page, Downloads, and Settings.
Going to a Specific Website
To go to a particular website by entering a Web address
(URL):
䊳
Options
New Window
Options
Touch the address bar, enter a Web address, and
touch Go.
Note: Not all websites are viewable on your phone.
Creating a Bookmark
Bookmarks allow you to store the address of your
favorite websites for easy access at a later time.
1. Press
> Bookmarks > Add.
2. Confirm or edit the bookmark title, and then
Zoom
touch OK.
www.google.com: Google
Note: Bookmarking a page does not store the page contents,
just its address.
Some pages cannot be bookmarked. Whether a
particular Web page may be marked is controlled by its
creator.
www.google.com: Google
News results for android
Verizon Droid Success Limited by Android Market 7 hours ago
The idon't ad campaign pits the Android-based Droid head-to-head
against the formidable iphone. Based on preliminary predictions ..
PC World - 1778 related articles »
Accessing a Bookmark
> Bookmarks.
2. Touch a bookmark to open the Web page.
Reloading a Web Page
Android Market
Note: You must set up a Gmail account (see “Setting Up Your
Phone” on page 2) in order to buy and download apps
from the Android Market.
Press
> Refresh at the bottom of the screen. (The
browser will reload the current Web page.
䊳
Touch
>
Market.
Get all the fun games and cool apps you want! Android
Market™ provides access to applications created by
developers worldwide, so you can find the app you
want. If you need help or have questions about Android
> Help.
Market, touch
3B. Web and Data Services
91
Web and Data
1. Press
Zoom
To zoom in or out, pinch
two fingers together or
apart.
Browsing and Installing Apps
䊳
Scroll to and touch the app you want to install.
Then, touch Install (if app is free) or Buy.
If an app you are downloading requires access to your
data or control of functions on your phone, you’ll be
asked to give your permission. After selecting Install,
the app will download. After selecting Buy, you may be
asked to sign in to an additional Google™ account.
Sign in and select Purchase now to proceed. Follow the
on-screen instructions. To see the download progress,
open the notifications window.
Tip: To reinstall any downloaded items, touch
>
Market.
Downloading Apps
WARNING: Apps downloaded from unknown sources can
include spyware, phishing, or viruses that affect
your phone, phone performance, and personal
data. For security, download apps only from
trusted sites like
Market.
To download apps:
After you download an app, the icon for that app
appears on the App menu. (See “App Menu” on
page 20.)
1. To download apps from any Web page, you will
Managing and Restoring Apps
2. To launch the browser, touch
1. Touch
>
applications.
Settings > Applications > Manage
2. Touch an app in the list, and then touch Uninstall
(for apps you downloaded), Clear cache, or other
options.
92
3B. Web and Data Services
need to grant your phone permission to download
>
apps from unknown sources. Touch
Settings > Applications > Unknown sources.
http : / /w w w .
Browser.
3. Find the app you want to download and touch the
download link.
Note: Downloaded apps are stored in your phone’s memory.
䊳
To view files or apps you’ve downloaded,
Browser >
> More > Downloads.
touch
http: / /w w w .
䊳
To clear your download history, touch
list. To cancel, touch
> Clear
> Cancel all downloads.
YouTube
䊳
Touch
>
YouTube.
Search
Record Video
Touch to play video.
Touch
Web and Data
Manage Your Downloads
for options.
3B. Web and Data Services
93
YouTube™ lets you share videos with YouTube users
everywhere. You don’t need a YouTube account to
browse and view videos.
Note: If you don’t have a YouTube account, visit
Watch Videos
See popular video categories, like Featured, Most
viewed, and Top rated. Touch a category, then touch the
video to start playing it. To see more video categories,
> Categories. To see a video in high quality,
touch
> Settings > High quality on mobile.
touch
YouTube, and then touch
>
2. Enter text and then touch Search.To clear your
94
YouTube, then press
>
2. To create your YouTube account, touch Add
account.
If you already have a YouTube account, enter your
username and password and touch Sign in.
3. For a new account, enter a username, complete
the fields, and then touch I accept.
Upload Videos
>
YouTube, then press
> Upload.
2. Touch the video you want to upload. You can
Search.
search history, touch
history.
>
My Channel.
1. Touch
Search for Videos
>
Log In or Create Account
1. Touch
www.youtube.com to find out more. To create an
account or sign in, go to “Your YouTube Account” on
page 94.
1. Touch
Your YouTube Account
> Settings > Clear search
3B. Web and Data Services
change the video title, description, set the access,
and add tags.
3. Touch Upload.
Google Books
䊳
Touch
>
Read Books
Touch a book to open it. While reading the book, turn
the pages by flicking them.
Books.
11:35
Touch a book to open it.
Flick to turn the page.
To browse and select books, touch Get eBooks.
Touch Get Sample to get a free sample. To buy a book,
touch the displayed price. After you confirm the
purchase, the book is added to your library.
Flick left and right to see more books in your library.
Touch
options.
for
Press
to see the book’s table of contents, settings
and other options.
Web and Data
Browse by category, or touch
and search for a title
or author. Touch a book to view ore information about
it.
Tip: When you touch the book again on the Books home
screen, the book opens to the last page you read.
3B. Web and Data Services
95
3C. Entertainment:
TV and Music
⽧
Music (page 96)
⽧
Connections (page 103)
⽧
Digital Living (page 103)
⽧
Sprint Entertainment Options (page 105)
Music
With the music application, you can listen to music
stored on your phone, Internet radio, podcasts, or FM
radio.
11:35
Recommended song
The Downtown Fiction
When You're Around
about a minute ago
Listen to and download
podcasts.
My library
Podcasts
Internet radio
FM radio
Music stored on your phone.
96
3C. Entertainment: TV and Music
Listen to FM Radio.
Listen to Internet
radio.
1. Touch
>
Music > My library.
Play Music
1. Touch a song or playlist to start playing music.
2. To select a library view, touch the current view type
at the top and then touch a view (Artists, Albums,
Songs, Playlists, or Genres). Touch the song or
playlist you want to play. Or, touch
> Shuffle all to randomly play all your songs, or
touch Search to find a song.
TV and Music
Open your music library, and then select what to play.
11:35
Recommended Song
Jon Levy
Makes Me Better
1 of 5
The Downtown Fiction
When You're Around
The Downtown Fiction (EP)
Artist Information
11:35
Categories
Touch to list songs, albums,
artists, or playlists.
Artists
Da’zoo
3 songs
Rewind/Skip to previous
Irina Bjorklund & Peter Fox
2 songs
Play/Pause
Jon Levy
3 songs
Fast Forward/Skip to next
Lisa Palleschi
324 songs
Phonograph
34 songs
Stephanie Delk
16 songs
Playlist
In Town
Create Playlist
Tip: When a song is playing, you can add it to a playlist by
touching
> More > Add to playlist.
3C. Entertainment: TV and Music
97
2. When you see
2. Use these music player controls:
䡲
Play/pause: touch
䡲
Previous/next: touch
䡲
Fast forward/rewind: touch and hold
䡲
in the status bar, a song is
playing. Flick down to see details. Touch the song
to return to the music controls.
/ .
View playlist: touch
䡲
Shuffle: touch
>
䡲
Repeat: touch
>
/
.
/
.
.
.
.
䡲 Volume: press the side volume buttons.
䡲 Manage speakers: touch
> More > Settings >
Audio effects.
䡲 Add to playlist: touch
> More > Add to playlist.
䡲 Set as ringtone: touch
> More > Use as ring
tone.
䡲 Delete: touch
> Delete.
Note: Not all options are available from all music player views.
Hide, Wake, Turn Off
1. Touch
to use another app. Your music
continues to play.
98
3C. Entertainment: TV and Music
3. To turn off your music, touch
.
Playlists
䊳
To add a song from the music library to a playlist,
touch and hold the song then touch Add to playlist.
Choose an existing playlist, or touch Create playlist
to create one.
䊳
To add a song to the playlist you're playing, press
> Add to playlist in the music player.
䊳
To edit, delete and rename playlists, touch and
hold the playlist in the music library.
Setting Up Music
What music transfer tools do I need?
To put music on your computer and then load it on
your phone, you need:
®
®
䢇 Microsoft Windows PC or Apple™ Macintosh™.
䢇 USB data cable (included with your phone).
䢇 microSD memory card.
Tip: To see the available memory on your memory card,
touch
>
Settings > SD card & phone storage.
What audio file formats can I play?
Your phone can play many types of files: AAC, AMR,
MP3, WAV, WMA, AAC+, and MIDI.
Note: Your phone does not support DRM-protected files.
What headphones can I use?
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth® stereo
headphones or speakers. (See “Using Bluetooth” on
page 67.)
Getting Music
Note: Copyright — do you have the right? Always follow the
rules. See “Content Copyright” on page 138.
You can transfer music from your computer to your
phone by using a USB connection. Music files can be
transferred to your phone by copying them, syncing
with Windows Media Player, or using Motorola Media
Link.
Copying Music Files to Your Phone
For more information on transferring music files, see
“Connecting Your Phone to Your Computer” on
page 55.
Syncing With Windows Media Player
1. Use the supplied USB cable to connect your
device to an available USB port on your computer.
2. Flick the status bar down and touch USB
Connection > Windows Media Sync.
3. Open Windows Media Player and drag and drop
your music into the Sync list.
4. Click Start Sync.
3C. Entertainment: TV and Music
99
TV and Music
Your music is stored on your memory card. Your
phone supports removable microSD memory cards
up to 32GB capacity. To make sure your memory
card is installed, go to “Inserting the microSD Card”
on page 52.
Transferring Music With Motorola Media Link
Motorola Media Link lets you transfer music files from
Windows Media Player or iTunes. Before you can
transfer music, you will need to create playlists with the
music you wish to transfer.
Device
Tools
Select Music.
Help
Sync toDevice Sync fromDevice
Music
Last Sync
06/14/2011
Sync Music from:
Photos
All Playlists
Last Sync
06/14/2011
Selectted Playlists:
Windows Media Player
Choose music
player to sync
with.
Sunfire(3)
To transfer music with Motorola Media Link:
1. Use the supplied USB cable to connect your
device to an available USB port on your computer.
Once the correct Motorola drivers have been
installed on your computer, Motorola Media Link
will start.
2. Make sure the Sync to Device tab is selected, and
Music has a check mark next to it.
3. In the Sync to Device tab, make sure Sync Music
from is selected, and select either Windows Media
Videos
Last Sync
Never
Player or iTunes from the drop down box to the
right.
Podcasts
Last Sync
Never
3 Songs
Contacts
Last Sync
Never
Refresh
PHOTON 4G - Internal Storage
Capacity: 9 GB
4. You can select to sync all playlists, or selected
playlists. If you choose to sync selected playlist,
choose the playlists from the list.
Sync
Music
Photos
Videos
Podcasts
Other
Free
0.0B
12.4 MB
0.0B
0.0B
454.7 MB
8.5 GB
Sync to or from your device.
5. Click Sync to transfer the music to your phone.
Start the sync.
The first time you use you the music player, you will be
prompted to install Motorola Media Link from your
phone. You can also download Motorola Media Link
from www.motorola.com/medialink.
100
3C. Entertainment: TV and Music
Internet Radio
Listening to Podcasts
You can also listen to Internet radio with your phone.
11:35
You can listen to Podcasts with your phone.
1. Touch
>
Music > Podcasts.
2. Select from Subscribed, Downloaded, Recently
Played, Featured Podcasts, or Browse Podcasts, and
then select a podcast or search through categories
to find the podcast you want.
Recommended Song
Jon Levy
Makes Me Better
1 of 6
Big Radio - Country Rock
Stephanie Delk
Burning Bright
TV and Music
Podcasts
Add to Favorites
Artist Information
3. To begin playing a podcast episode, touch it.
Subscribing to Podcasts
䊳
To subscribe to a podcast, touch it to open it, and
then touch the star in the upper right screen
corner.
Create Playlist
Downloading Podcast Episodes
䊳
Play/Pause
To download a podcast episode, open it and then
> Download.
press
Favorites
1. Touch
>
Music > Internet radio.
2. Select from Favorite stations, Recommended
stations, Recently played, Top genres, or Browse
3C. Entertainment: TV and Music
101
stations, and then select a station or search
through categories to find the station you want.
3. To begin listening to a station, touch it.
FM Radio
You can use your phone to listen to over-the-air FM
radio stations.
Favorite Stations
䊳
11:35
Favorites
To add a station to Favorite stations, touch a station
to open it, and then touch the star in the upper
right screen corner.
1.5
103.5
103.5
Touch start to add
station to favorites.
KCZU
K
0
KCZU
K
0
8.0 103.5 10
Drag finger across
dial to tune station.
Play/Stop Radio
Seek Previous/Next
102
3C. Entertainment: TV and Music
䊳
Touch
>
䢇
Music > FM radio.
䢇
Note: You must plug in a wired headset to listen to FM radio.
The headset acts as the phone’s antenna.
Finding a Station
䊳
To tune into a station, drag your finger across the
dial.
Station Presets
The first time you use the FM radio, you phone will
prompt you to scan for radio stations. All stations found
are automatically added to your presets.
䊳
To add a station to your station presets, touch the
star in the upper right corner of the station listing.
An optional LapdockTM opens the webtop application
and includes a display, full keyboard, and touchpad.
An optional HD Station opens the webtop application
and lets you connect your HDMI display, keyboard,
and mouse.
You can do more with other docks too:
䢇 A Standard Dock shows an alarm and shortcuts you
can set for each dock, plus it lets you connect
headphones or speakers.
䢇 A Vehicle Dock shows shortcuts you can set to
maps, navigation, and Internet services like voice
search and radio.
TV and Music
To listen to FM radio:
Digital Living
Note: Copyright — do you have the right? Always follow the
Connections
The MOTOROLA PHOTON 4G has a dual core 1GHz
processor, 1GB of RAM, and 16GB of internal memory.
You can share media over a DLNA wireless
connection. Or:
rules. See “Content Copyright” on page 138.
HD Viewing
You can create your own HD videos (see “HD Videos”
on page 62) to view on your widescreen HDTV or
monitor.
3C. Entertainment: TV and Music
103
1. Adjust the viewable area that is displayed on the
HDMI screen by touching
HDMI.
>
Settings >
2. Connect an HDMI cable from the HDMI port on
your phone (see “Your Phone” on page 10) to an
HDMI port on the TV monitor.
Mirror Mode
Connect your phone to your TV, monitor, or projector
so you can view and interact with your phone on the
big screen. Show off your photos, videos, and
downloaded movies. Enjoy the big screen for gaming,
movies, the Web, and more. Just attach an HDMI cable
to your phone and plug it into your big screen.
Note: You cannot play DRM-protected files in mirror mode.
Webtop Application
Note: Use of the webtop application requires accessories. To
purchase these accessories, please visit
www.sprint.com or your local Sprint retail store.
Connect the Webtop Application
The webtop application lets you browse, or use Web
apps, on a large screen in a full Firefox browser. Create
and share documents, spreadsheets, and
presentations, with online tools like Google Docs.
1. Connect your phone to a TV or computer monitor
with an HDMI cable or the HD Station.
– or –
Connect your phone to the Lapdock.
2. Choose webtop.
When you’re done using the webtop application, just
disconnect your phone from the cable or dock.
104
3C. Entertainment: TV and Music
If you connect your phone to a TV or computer with an
optional HD Station, you can connect your HDMI
display, plus your USB keyboard and mouse. An
optional Lapdock includes a full display, keyboard, and
touchpad.
Optional Lapdock or
HD Multimedia Dock
Lapdock display, TV, or Monitor
䢇
You can open multiple Firefox browsers .
In the top right of the screen, you’ll see icons for
Settings.
status and
For help in the webtop application, open
Settings > Help in the top right of the screen.
Sprint Entertainment Options
Sprint Music Plus
In addition to the Music application, your phone offers
Sprint Music Plus, an all-in-one music store and player
for full songs, ringtones, and ringback tones.
䊳
Mobile View
TV and Music
Control the Webtop Application
Touch
>
Sprint Music Plus.
Touch My Library to access all of your music,
including items you have purchased or loaded
onto your phone’s microSD card.
䡲 Touch Downloads to access your list of
downloaded music.
䡲 Touch Music Store to access the music store,
where you can search for, sample, and purchase
DRM-free music.
䡲
App Tray
Full Desktop Browser
To navigate the webtop application display:
䢇 In the Mobile View window, you can open your
phone apps.
䢇 At the bottom of the screen, you’ll see App Shortcuts.
3C. Entertainment: TV and Music
105
Touch Ringtone Store or Ringback Tone Store to
find and purchase new ringtones and ringback
tones for your phone.
䡲 For more information, touch
> More > Help &
About.
䡲
Sprint Radio
Listen to streaming music through your phone’s Sprint
Radio app.
䊳
Touch
>
Sprint Radio.
䡲 Touch Sprint Radio > Go to browse by genre,
region, or features. Sprint Radio Extra (available by
subscription) offers additional features, music,
videos, and more.
䡲 Touch FM Tuner > Go and plug in headphones to
listen to live FM radio stations.
Note: You must plug in a wired headset to listen to FM radio.
The headset acts as the phone’s antenna.
Sprint TV and Movies
Live TV and video on demand. Complete episodes and
clips of your favorite primetime shows. Over 50
106
3C. Entertainment: TV and Music
channels of news, entertainment, weather, sports, and
streaming music.
1. Touch
>
Sprint TV & Movies.
2. In the top bar, touch Home, Live TV, On Demand,
Movies, or Shop to find what you want to watch.
䡲
For quick access, touch a featured item in the
center of the screen or select a live option in the
bottom bar.
Visit sprint.com/tvguide for more information on
channels and pricing.
Additional Lifestyle Features
You can also access exclusive Sprint content through
options such as NASCAR Sprint Cup Mobile (touch
>
NASCAR).
Google Maps™
Where am I? Where do I want to go? Don’t worry — let
Google Maps™ find out for you.
Touch
䊳
⽧
Google Maps™ (page 107)
⽧
Google Maps Navigation (page 109)
⽧
Google Latitude (page 109)
⽧
TeleNav GPS Navigator (page 110)
Maps.
>
North Chicago
11:35
Find places.
chicago, il
elein
94
Center the
map on your
current
location.
Highland Park
Grove
Northbrook
ghts
Elmwood
Park
Addison
Change the
view by
adding
layers.
Evanston
Des Plaines
Chicago, IL
GPS Navigation
3D. GPS Navigation
Oak Park
Elmhurst
A
290
Cicero
C
Chicago
La Grange
94
294
Oak Law
Oa
awn
a
w
n
Oak
Lawn
La
wn
90
Blue Island
Orland Park
Search
355
5
Harvey
Directions
Tinley Park
80
8
0
Clear Map
Calumet
City
East
Chicago
Touch
options.
for
Starred Places
Hammond
ca
Chicago
Join LatitudeHeights
gh
ig
hts
ht
G
Highland
More
3D. GPS Navigation
107
Note: This feature is not available in all areas. Check with
3. Touch the location you’re searching for in the
results list.
Sprint for details.
Google Maps opens in “Map mode”. To learn more
about the different map modes, see “Select Map
Mode” on page 108.
1. Press
Set your phone to determine your location using GPS
satellite signals (highly accurate, but uses battery
power) or using the mobile network (less accurate, but
conserves battery power).
To set your location source, touch
and
select My current location, Contacts, or Point on
map.
3. Enter an end point address, or touch
4. Select your mode of transport (car, public transport
or walk), and then touch Go. Your directions are
shown as a list. To view your directions on a map,
Show on map. To have your phone provide turn by
turn driving directions, touch Navigate.
Find Any Location
5. When you have finished, touch
> Search.
.
Tip: If it’s an address you have visited before, select from the
list shown.
108
3D. GPS Navigation
Layers > Clear
map.
2. Enter text in the search box, like an address,
business, or city, then touch
and select
Contacts or Points on map.
>
Settings > Location & security > Use GPS
satellites and/or Use wireless networks.
1. Press
> Directions.
2. Enter a starting point address or touch
Set Your Location Sources
䊳
Get Directions
Select Map Mode
䊳
Touch
Layers to select from Map (standard
map view), Satellite (map with photos), Traffic (map
with traffic conditions).
Google Latitude
Touch
Layers > Clear Map to clear your
selections.
Note: This feature is not available in all areas. Check with your
Google Maps Navigation
service provider.
Google Maps™ Navigation is an Internet-connected
GPS navigation system with voice guidance.
䊳
Touch
>
Navigation.
11:35
Oak
St
200 ft
Join Latitude
Keep track of where your friends and family are on
Maps. Plan to meet up, check that your parents got
home safely, or just stay in touch.
Don’t worry, your location is not shared unless you
agree to it. You need to join Google Latitude™, and
then invite your friends to view your location or accept
>
their invitations. When using Google Maps, press
Join Latitude. Read the privacy policy and if you agree
with it, touch Agree & share.
GPS Navigation
䡲
Add and Remove Friends
䊳
Follow the prompts to speak or type your destination.
For more, information about Google Navigation Beta,
go to www.google.com/mobile/navigation.
Touch
>
Latitude.
To add friends:
1. Press
> Add friends.
2. Touch Select from Contacts and touch a contact, or
Add via email address and enter an email address.
3D. GPS Navigation
109
3. Touch Add friends.
If your friends already use Latitude, they’ll receive an
email request and a notification. If they have not yet
joined Latitude, they’ll receive an email request that
invites them to sign in to Latitude with their Google
account.
To remove friends:
1. Touch
>
Latitude to show your friend’s list,
and then touch a friend in your list.
2. Touch Remove.
Share Location
When you receive a request to share location details
you can choose to:
䢇 Accept and share back — see your friend’s location,
and your friend can see yours.
䢇 Accept, but hide my location — see your friend's
location, but they can't see yours.
䢇 Don't accept — location information is not shared
between you and your friend.
110
3D. GPS Navigation
Hide Your Location
䊳
Touch
>
Latitude to show your friend’s list.
> Privacy
Touch your contact name, then press
> Hide your location.
Turn Off Latitude
䊳
Touch
>
Then press
Latitude to show your friend’s list.
> Privacy > Turn off Latitude.
TeleNav GPS Navigator
You can also use TeleNav GPS Navigator to get
around. Use your keyboard or your voice to get stepby-step directions to your destination, get traffic
updates, hear about the weather, and more.
1. Touch
>
TeleNav GPS Navigator. (The first
time you access the app, your phone downloads
files.)
2. Follow the onscreen instructions to sign in and use
the app.
⽧
Getting Started With Sprint Worldwide Service (page 111)
⽧
Activating Global Roaming Mode (page 112)
⽧
Making and Receiving Worldwide Calls (page 113)
⽧
Sprint Voicemail Service (page 114)
⽧
International Data Roaming (page 115)
⽧
Understanding Status Messages (page 116)
⽧
Contacting Sprint (page 119)
Getting Started With Sprint
Worldwide Service
Before using your device in global roaming mode, you
must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
䊳
Chat with or email an international support rep by
visiting www.sprint.com/international and clicking the
Chat with us or Email us link on the right side of the
screen.
䊳
Call Sprint Worldwide Customer support at
1-888-226-7212, option 2.
3E. Sprint Worldwide Wireless Service
111
Sprint Worldwide Service
3E. Sprint Worldwide
Wireless Service
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber
Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to
reinstall your SIM card, follow the instructions below.
The SIM included contains information specific to your
phone and should be retained with the device for use
on GSM networks.
1. Hook your fingernail into the
slot at the bottom of the
battery cover and remove the
cover. Remove the battery.
2. Hold the SIM card so that the
metal contacts on the SIM card face down and the
cut off corner points to the bottom-right corner of
your device.
3. Slide the SIM card into the
SIM card slot until it stops.
112
3E. Sprint Worldwide Wireless Service
4. Replace the battery and
battery cover. (See “Setting
Up Your Phone” on page 2.)
Activating Global Roaming Mode
Your phone is designed to enter global roaming mode
automatically when you activate your Sprint Worldwide
service, meaning that it should automatically connect
to an appropriate CDMA network or GSM/UMTS
network when you travel. You may also set global
roaming options through the settings menu.
To set your global roaming options manually:
䊳
Touch
>
Settings > Wireless & networks >
Mobile networks > Network Mode.
To allow connections to the Nationwide Sprint
Network only, touch Sprint Only.
䡲 To allow connections to CDMA networks only,
touch Any CDMA.
䡲 To allow connections to GSM or UMTS networks
only, touch Any GSM/UMTS.
䡲
To allow connections to available CDMA or
GSM/UMTS networks, touch Automatic. (This is
the recommended setting.)
Note: Plus Code Dialing is only available when roaming
internationally on GSM networks and on certain CDMA
networks in the United States, Canada, and the
Caribbean.
Making and Receiving Worldwide
Calls
International access codes and dialing information are
available online at www.sprint.com/sww.
To use Plus Code Dialing to place an international call:
When travelling on international networks, you can
place and answer calls as you would on the Sprint
network (see “Making and Answering Calls” on
page 25), although some additional instructions may
be required to place a call. Some features and services
are not available in all countries. For more information
on services that are available while roaming, visit
www.sprint.com/sww.
Making Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is
simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code
Dialing to enter the appropriate international access
code for your location (for example, 011 for
international calls placed from the United States).
1. Touch
Dialer to display the phone dial screen.
2. If you are on the GSM network, touch and hold
on the dialpad to insert a “+” on the phone
dial screen. (The “+” symbol automatically inserts
the international access code for the country from
which you are calling.)
0+
3. If you are on the CDMA network outside Canada
or the Caribbean, enter the international access
code for the country from which you are calling.
4. Enter the US country code, and then enter the area
code and number.
5. Touch
to place the call.
3E. Sprint Worldwide Wireless Service
113
Sprint Worldwide Service
䡲
Sprint Voicemail Service
2. Touch and hold
Your Sprint voicemail will follow you as you travel. All of
your unanswered calls will be forwarded to your Sprint
voicemail. You will need to be sure your voicemail box
is already set up and that you know your voicemail
password.
3. Touch Save.
and then touch
, your area
code, and your wireless phone number.
Note: In India, Sprint voicemail is not available while roaming
on the GSM network; it does work while on the CDMA
network.
Setting Up Your Voicemail Access
Number
To simplify accessing your Sprint Voicemail while
travelling, you can set up your voicemail access
number as a Contacts entry. This will make it faster and
easier to access your messages while roaming
internationally.
1. Touch
Dialer > Contacts >
> Add contact.
Type the contact information (for example
“Voicemail”).
114
3E. Sprint Worldwide Wireless Service
0+
1
Accessing Your Voicemail
New Message Indicators
Your voicemail message indicators may be displayed
differently when roaming internationally.
䢇 A “Message Waiting” indicator icon or a text
message is displayed when a voicemail message is
received.
䢇 You may see “Missed Call” on your screen prior to
receiving a message notification.
䢇 You must call voicemail in order to retrieve
messages. Follow the instructions on the previous
page to store your voicemail number for easy
access.
Retrieving Voicemail Messages
The voicemail retrieval process while travelling is the
same as on the Sprint Network; however, you will be
required to enter your voicemail password.
To retrieve your voicemail messages:
>
International Data Roaming
Dialer > Contacts, touch the
voicemail entry and then touch the number to
call it.
2. When your voicemail answers, press
password and press
#
* , enter the
to access your voicemail.
Voicemail Troubleshooting
Please keep the following tips in mind when using
Sprint voicemail while travelling:
䢇 Some carriers may not support voicemail indicators.
It may be necessary to call your voicemail to see if
you have any new messages.
䢇 If you hear the message “Please enter the number of
the subscriber you wish to call,” enter your 10-digit
wireless phone number.
Sprint Worldwide Wireless Service can also keep you
connected via email and Web browsing when travelling
in countries in which Sprint offers data service. Data
services are available on both CDMA and GSM/UMTS
networks; check www.sprint.com/sww to determine the
services available where you are travelling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data
Services, you must establish and utilize your CDMA
data services domestically on the Sprint Network.
Getting Started With Data Services
To use Sprint Worldwide Data Services, you will need
to have these services activated on your account.
䊳
To activate, call Sprint Worldwide Customer
Support at 1-888-226-7212, option 2.
Representatives are available 24 hours a day, 7
days a week to assist you.
Once your services are activated, you may need to
select a GSM data services provider for the country you
are in.
3E. Sprint Worldwide Wireless Service
115
Sprint Worldwide Service
1. Touch
Accessing Your Email and Data Services
on GSM/UMTS Networks
Accessing Your Email and Data Services
on CDMA Networks
To access your email and browse the Web when
travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can
find a list of carriers for each country where GSM data
service is offered at www.sprint.com/sww. Then, follow
the instructions below to select the appropriate carrier
network on your phone.
1. Touch
If data service is available on a CDMA network, then
you only need to set the phone to CDMA; you will not
need to select the specific carrier. Selecting a specific
carrier is only necessary for providers on the GSM
network. If your device has automatically selected a
GSM network while travelling, then you will need to set
the phone to CDMA to access CDMA data services.
(See “Activating Global Roaming Mode” on page 112.)
Visit www.sprint.com/sww for a list of services available
in each country.
2. Under Network mode, select Any GSM/UMTS.
Understanding Status Messages
To select a GSM data service carrier for a specific country:
>
Settings > Wireless & networks >
Mobile networks.
3. Under GSM/UMTS settings, touch Select network
and select a wireless network that supports Sprint
International GSM Data Roaming. If applicable,
touch Operator selection and select a specific
operator.
Note: Be sure you have the Allow GSM Data option checked.
116
3E. Sprint Worldwide Wireless Service
You may receive status messages under certain
conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code,
and the conditions under which it appeared. The
following table lists and describes the status messages.
Message Description
Number Not in Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-range, or turned off. Please try
again later.
User Not Authorized
The phone that you called is either busy, out-of-range, or turned off. Please try
again later.
Please Try Later
This service is temporarily not available. Please try again later.
Service Restricted
Service may not be activated properly. Please contact Sprint Customer Service
to report the issue for resolution.
Service Not Available
This feature is not available on the current network.
Emergency Calls Only
Either the service is not activated properly or the current network is available for
emergency calling only. Adjust your network settings to check for other available
networks. If service is still not available after adjusting the settings, contact Sprint
Customer Service to report the issue for resolution
System Busy. Try Later
The system is experiencing heavy traffic. Please try again later.
Service Conflict
This service cannot be enabled because an incompatible service has already
been turned on.
Please Try Again
An error occurred. Note the error code and try again.
3E. Sprint Worldwide Wireless Service
Sprint Worldwide Service
Status Messages
117
Status Messages
118
Message Description
Self Check Error
A fault was detected with your phone. If this error recurs, note the error and
contact Sprint Customer Service.
Self Check Fail
An operational fault was detected with your phone. Note the numeric code, turn
your phone off, and contact Sprint Customer Service.
Wrong PIN
You have entered an incorrect SIM PIN number. You have only three attempts to
enter your PIN. After a third unsuccessful attempt, your phone will be locked and
you will have to call Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will need to contact
Sprint for the default PIN and PUK.
PIN Blocked. Call Your Provider
An incorrect SIM PIN was entered three consecutive times. You will be unable to
send or receive calls on your phone. Contact Sprint Customer Service to obtain
the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the default PIN and
PUK.
Insert SIM
Your SIM Card is not being detected. Please check to ensure that you have
inserted the SIM Card.
Check SIM Card
Please check your SIM card to make sure it is properly inserted.
3E. Sprint Worldwide Wireless Service
Contacting Sprint
䢇
If you experience any issues with voice or data services
while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you
do experience an issue, try the following actions:
䢇 First try powering your device off and then back on;
this will force your phone to reregister with the
network.
䢇 Try manually selecting another network. Information
for selecting networks can be found in the phone
guide.
Please call the numbers below if you need
assistance:
If neither of these actions resolves your issue, you will
need to contact customer service (see below). When
calling to report an issue, the following information will
be beneficial in trying to resolve your issue as quickly
as possible:
䢇 Your wireless phone number.
䢇 The city and country you are travelling in.
䢇 Any error message that displays on your phone or
that you heard when trying to place a call.
䢇 If the issue is with data, were you able to place voice
calls?
There is no charge for this call from your wireless
phone.
While in the United States:
䢇
Call 1-888-226-7212, option 2.
While traveling outside the United States:
䢇
In GSM mode: touch and hold 0 and then dial
1-817-698-4199, option 3.
䢇
In CDMA mode: enter the country code and then dial
1-817-698-4199, option 3.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached
from a landline phone at 1-817-698-4199, option 3.
Access or connection fees may apply. The toll free
numbers below can also be used to contact Sprint
Worldwide Customer Support in the following
countries:
3E. Sprint Worldwide Wireless Service
119
Sprint Worldwide Service
If the issue is with voice service, were you able to
access data?
Country
From Landline Phone
Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
120
3E. Sprint Worldwide Wireless Service
Section 4
Safety and Warranty
Information
4A. Important Safety
Information
⽧
European Union Directives Conformance Statement
(page 131)
⽧
FCC Notice to Users (page 131)
⽧
Industry Canada Notice to Users (page 132)
⽧
Location Services (GPS & AGPS) (page 132)
⽧
General Precautions (page 123)
⽧
Navigation (page 133)
⽧
Battery Use & Safety (page 124)
⽧
Smart Practices While Driving (page 133)
⽧
Battery Charging (page 125)
⽧
Privacy & Data Security (page 134)
⽧
Third Party Accessories (page 125)
⽧
Use & Care (page 135)
⽧
Driving Precautions (page 125)
⽧
Recycling (page 136)
⽧
Seizures/Blackouts (page 126)
⽧
California Perchlorate Label (page 136)
⽧
Caution About High Volume Usage (page 126)
⽧
Hearing Aid Compatibility with Mobile Phones (page 137)
⽧
Repetitive Motion (page 127)
⽧
Software Copyright Notice (page 138)
⽧
Children (page 127)
⽧
Content Copyright (page 138)
⽧
Glass Parts (page 127)
⽧
Open Source Software Information (page 138)
⽧
Operational Warnings (page 127)
⽧
Export Law Assurances (page 139)
⽧
Radio Frequency (RF) Energy (page 128)
⽧
Product Registration (page 139)
⽧
Specific Absorption Rate (IEEE) (page 129)
⽧
Service & Repairs (page 139)
⽧
Information from the World Health Organization
(page 130)
⽧
Owner’s Record (page 139)
⽧
Copyright & Trademarks (page 140)
122
4A. Important Safety Information
provided in this phone guide may result in serious
bodily injury, death, or property damage.
General Precautions
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 To maximize performance, do not touch the bottom portion
of your phone where the internal antenna is located while
using the phone.
䢇 Speak directly into the mouthpiece.
Note: For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories. Failure
to do so may be dangerous and void your warranty.
communication (e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or when certain
network services or mobile phone features are in use. Check
with your local service provider for details.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or
danger.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while the
plane is on the ground. To prevent any risk of interference, FCC
regulations prohibit using your phone while the plane is in the
air.
Maintaining Safe Use of and Access to
Your Phone
Important Safety Information
This phone guide contains important operational and
safety information that will help you safely use your
phone. Failure to read and follow the information
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection in all conditions. Therefore you should
never rely solely upon any mobile phone for essential
4A. Important Safety Information
123
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or
damage. Most battery issues arise from improper
handling of batteries, and particularly from the
continued use of damaged batteries.
䢇
Do contact your service provider or Motorola if your mobile
device or battery has been damaged by dropping, liquids
or high temperatures.
Note: *Always make sure that the battery compartment and any
connector covers are closed and secure to avoid direct
exposure of the battery to any of these conditions, even if your
product information states that your mobile device can resist
damage from these conditions.
DON’Ts
䢇
䢇
䢇
䢇
䢇
Don’t disassemble, crush, puncture, shred, or otherwise
attempt to change the form of your battery.
Don’t let the mobile device or battery come in contact with
liquids.* Liquids can get into the mobile device’s circuits,
leading to corrosion.
Don’t allow the battery to touch metal objects. If metal
objects, such as jewelry, stay in prolonged contact with the
battery contact points, the battery could become very hot.
Don’t place your mobile device or battery near a heat
source.* High temperatures can cause the battery to swell,
leak, or malfunction.
Don’t dry a wet or damp battery with an appliance or heat
source, such as a hair dryer or microwave oven.
DOs
䢇 Do avoid leaving your mobile device in your car in high
temperatures.*
䢇 Do avoid dropping the mobile device or battery.* Dropping
these items, especially on a hard surface, can potentially
cause damage.*
124
4A. Important Safety Information
Important: Motorola recommends you always use Motorolabranded batteries and chargers for quality
assurance and safeguards.
Motorola’s warranty does not cover damage to the mobile
device caused by non-Motorola batteries and/or chargers. To
help you identify authentic Motorola batteries from non-original
or counterfeit batteries (that may not have adequate safety
protection), Motorola provides holograms on its batteries. You
should confirm that any battery you purchase has a “Motorola
Original” hologram.
If you see a message on your display such as Invalid Battery
or Unable to Charge, take the following steps:
䢇 Remove the battery and inspect it to confirm that it has a
“Motorola Original” hologram;
䢇 If there is no hologram, the battery is not a Motorola battery;
䢇 If there is a hologram, replace the battery and try charging it
again;
If the message remains, contact a Motorola authorized
service center.
䢇
䢇
WARNING: Use of a non-Motorola battery or charger may
present a risk of fire, explosion, leakage, or other
hazard.
Proper and safe battery disposal and recycling: Proper battery
disposal is not only important for safety, it benefits the
environment. You can recycle your used batteries in many retail
or service provider locations. Additional information on proper
disposal and recycling can be found at
www.motorola.com/recycling
Disposal: Promptly dispose of used batteries in
accordance with local regulations. Contact your local
recycling center or national recycling organizations for
more information on how to dispose of batteries.
032375o
New batteries or batteries stored for a long time may take
more time to charge.
Motorola batteries and charging systems have circuitry that
protects the battery from damage from overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to
batteries, chargers, headsets, covers, cases, screen protectors
and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories
can be dangerous and may void your mobile device’s warranty.
For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
WARNING: Never dispose of batteries in a fire because they may
explode.
Battery Charging
Notes for charging your product’s battery:
䢇 During charging, keep your battery and charger near room
temperature for efficient battery charging.
䢇 New batteries are not fully charged.
Responsible and safe driving is your primary responsibility
when behind the wheel of a vehicle. Using a mobile device or
accessory for a call or other application while driving may
cause distraction. Using a mobile device or accessory may be
prohibited or restricted in certain areas, always obey the laws
and regulations on the use of these products.
Important Safety Information
䢇
While driving, NEVER:
䢇 Type or read texts.
䢇 Enter or review written data.
4A. Important Safety Information
125
Surf the web.
Input navigation information.
䢇 Perform any other functions that divert your attention from
driving.
While driving, ALWAYS:
䢇 Keep your eyes on the road.
䢇 Use a handsfree device if available or required by law in your
area.
䢇 Enter destination information into a navigation device before
driving.
䢇 Use voice activated features (such as voice dial) and
speaking features (such as audible directions), if available.
䢇 Obey all local laws and regulations for the use of mobile
devices and accessories in the vehicle.
䢇 End your call or other task if you cannot concentrate on
driving.
䢇 Remember to follow the “Smart Practices While Driving” in
this guide and at www.motorola.com/callsmart (in English
only).
䢇
䢇
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or
blackouts when exposed to flashing lights, such as when
playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
126
4A. Important Safety Information
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing videos or games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every
hour, and stop use if you are tired.
Caution About High Volume Usage
WARNING: Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder
the volume sound level, the less time is required
before your hearing could be affected.
To protect your hearing:
䢇 Limit the amount of time you use headsets or headphones at
high volume.
䢇 Avoid turning up the volume to block out noisy surroundings.
䢇 Turn the volume down if you can’t hear people speaking
near you.
If you experience hearing discomfort, including the sensation of
pressure or fullness in your ears, ringing in your ears, or
muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
Glass Parts
For more information about hearing, see our website at
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in
English only).
Some parts of your mobile device may be made of glass. This
glass could break if the product receives a substantial impact. If
glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified
service center.
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
Children
Keep your mobile device and its accessories away from small
children. These products are not toys and may be hazardous
to small children. For example:
䢇
䢇
䢇
䢇
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing
hearing injury.
Improperly handled batteries could overheat and cause a
burn.
Similar to a computer, if a child does use your mobile
device, you may want to monitor their access to help prevent
exposure to inappropriate apps or content.
Operational Warnings
Obey all posted signs when using mobile devices in public
areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not
always, posted and can include fueling areas, such as below
decks on boats, fuel or chemical transfer or storage facilities, or
areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and
do not remove, install, or charge batteries unless it is a radio
product type especially qualified for use in such areas as
“Intrinsically Safe” (for example, Factory Mutual, CSA, or UL
approved). In such areas, sparks can occur and cause an
explosion or fire.
4A. Important Safety Information
127
Important Safety Information
Repetitive Motion
Symbol Key
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Symbol
Important safety information follows.
032374o
032376o
032375o
Definition
Do not dispose of your battery or mobile device
in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities for
more information.
Do not dispose of your battery or mobile device
with your household waste. See “Recycling” for
more information.
Do not use tools.
For indoor use only.
128
4A. Important Safety Information
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it
is ON, it receives and transmits RF energy. When you
communicate with your mobile device, the system handling
your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human
beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that
human exposure to RF energy does not exceed the guidelines
set forth in the relevant standards, always follow these
instructions and precautions:
䢇 When placing or receiving a phone call, hold your mobile
device just like you would a landline phone.
䢇 If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip,
holder, holster, case, or body harness. If you do not use a
body-worn accessory supplied or approved by Motorola,
keep the mobile device and its antenna at least 2.5 cm
(1 inch) from your body when transmitting.
Using accessories not supplied or approved by Motorola
may cause your mobile device to exceed RF energy
exposure guidelines. For a list of Motorola-supplied or
approved accessories, visit our website at:
www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy
interference from external sources if inadequately shielded,
designed, or otherwise configured for RF energy compatibility.
In some circumstances, your mobile device may cause
interference with other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted
notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane
mode or similar feature, consult airline staff about using it in
flight.
Implantable Medical Devices
If you have an implantable medical device, such as a
pacemaker or defibrillator, consult your physician before using
this mobile device.
Persons with implantable medical devices should observe the
following precautions:
䢇 ALWAYS keep the mobile device more than 20 centimeters
(8 inches) from the implantable medical device when the
mobile device is turned ON.
䢇 DO NOT carry the mobile device in the breast pocket.
䢇 Use the ear opposite the implantable medical device to
minimize the potential for interference.
䢇 Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about
using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
YOUR MOBILE DEVICE MEETS FCC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
(radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC). These limits include a
substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
4A. Important Safety Information
Important Safety Information
䢇
129
The radio wave exposure guidelines use a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest certified
power level in all tested frequency bands. The highest SAR
values under the FCC guidelines for your device model are
listed below:
Head SAR
CDMA 800/1900, Wi-Fi, WiMax,
Bluetooth
0.93 W/kg
Body-worn
SAR
CDMA 800/1900, Wi-Fi, WiMax,
Bluetooth
0.91 W/kg
During use, the actual SAR values for your device are usually
well below the values stated. This is because, for purposes of
system efficiency and to minimize interference on the network,
the operating power of your mobile device is automatically
decreased when full power is not needed for the call. The lower
the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out using an
approved accessory or at a separation distance of 2.5 cm
(1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or
positioned at least 2.5 cm (1 inch) away from the body. If you
are not using an approved accessory, ensure that whatever
product is used is free of any metal and that it positions the
phone at least 2.5 cm (1 inch) away from the body.
130
4A. Important Safety Information
The World Health Organization has stated that present scientific
information does not indicate the need for any special
precautions for the use of mobile devices. They recommend
that if you are interested in further reducing your exposure then
you can easily do so by limiting your usage or simply using a
hands-free kit to keep the device away from the head and
body.
Additional information can be found at www.who.int/emf (World
Health Organization) or www.motorola.com/rfhealth (Motorola
Mobility, Inc.).
Information from the World Health
Organization
“A large number of studies have been performed over the last
two decades to assess whether mobile phones pose a
potential health risk. To date, no adverse health effects have
been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/emf
European Union Directives
Conformance Statement
The following CE compliance information is applicable to
Motorola mobile devices that carry one of the following CE
marks
:
0168
The following statement applies to all products that bear the
FCC logo on the product label.
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance
with:
䢇 The essential requirements and other relevant provisions of
Directive 1999/5/EC
䢇 All other relevant EU Directives
0168
FCC Notice to Users
Product
Approval
Number
The above gives an example of a typical Product Approval
Number.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and the
receiver.
4A. Important Safety Information
131
Important Safety Information
0168
You can view your product’s Declaration of Conformity (DoC) to
Directive 1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte. To find your DoC, enter the Product
Approval Number from your product’s label in the “Search” bar
on the website.
Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
䢇
Motorola has not approved any changes or modifications to
this device by the user. Any changes or modifications could
void the user’s authority to operate the equipment. See 47 CFR
Sec. 15.21.
For products that support W-Fi 802.11a (as defined in the
product specifications available at www.motorola.com), the
following information applies. This equipment has the
capability to operate Wi-Fi in the 5 GHz Unlicensed National
Information Infrastructure (U-NII) band. Because this band is
shared with MSS (Mobile Satellite Service), the FCC has
restricted such devices to indoor use only (see 47 CFR
15.407(e)). Since wireless hot spots operating in this band have
the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode
when outdoors.
132
4A. Important Safety Information
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must
accept any interference, including interference that may cause
undesired operation of the device. See RSS-GEN 7.1.5. This
Class B digital apparatus complies with Canadian ICES-003.
Location Services (GPS & AGPS)
The following information is applicable to Motorola mobile
devices that provide location based (GPS and/or AGPS)
functionality.
Your mobile device can use Global Positioning System (GPS)
signals for location-based applications. GPS uses satellites
controlled by the U.S. government that are subject to changes
implemented in accordance with the Department of Defense
policy and the Federal Radio Navigation Plan. These changes
may affect the performance of location technology on your
mobile device.
Your mobile device can also use Assisted Global Positioning
System (AGPS), which obtains information from the cellular
network to improve GPS performance. AGPS uses your
wireless service provider's network and therefore airtime, data
charges, and/or additional charges may apply in accordance
Navigation
Your Location
The following information is applicable to Motorola mobile
devices that provide navigation features.
Location-based information includes information that can be
used to determine the approximate location of a mobile device.
Mobile devices which are connected to a wireless network
transmit location-based information. Devices enabled with GPS
or AGPS technology also transmit location-based information.
Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit
location-based information. This location-based information
may be shared with third parties, including your wireless
service provider, applications providers, Motorola, and other
third parties providing services.
When using navigation features, note that mapping information,
directions and other navigational data may contain inaccurate
or incomplete data. In some countries, complete information
may not be available. Therefore, you should visually confirm
that the navigational instructions are consistent with what you
see. All drivers should pay attention to road conditions,
closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
Emergency Calls
Check the laws and regulations on the use of mobile devices
and their accessories in the areas where you drive. Always
obey them. The use of these devices may be prohibited or
restricted in certain areas—for example, handsfree use only
may be required. Go to www.motorola.com/callsmart
(in English only) for more information.
When you make an emergency call, the cellular network may
activate the AGPS technology in your mobile device to tell the
emergency responders your approximate location.
AGPS has limitations and might not work in your area.
Therefore:
䢇 Always tell the emergency responder your location to the
best of your ability; and
䢇 Remain on the phone for as long as the emergency
responder instructs you.
Smart Practices While Driving
Your mobile device lets you communicate by voice and data—
almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving
is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
4A. Important Safety Information
Important Safety Information
with your service plan. Contact your wireless service provider
for details.
133
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
134
Get to know your Motorola mobile device and its features
such as speed dial, redial and voice dial. If available, these
features help you to place your call without taking your
attention off the road.
When available, use a handsfree device. If possible, add an
additional layer of convenience to your mobile device with
one of the many Motorola Original handsfree accessories
available today.
Position your mobile device within easy reach. Be able to
access your mobile device without removing your eyes from
the road. If you receive an incoming call at an inconvenient
time, if possible, let your voicemail answer it for you.
Let the person you are speaking with know you are driving;
if necessary, suspend the call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow, ice, and even heavy
traffic can be hazardous.
Do not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going through your address
book takes attention away from your primary responsibility—
driving safely.
Dial sensibly and assess the traffic; if possible, place calls
when your car is not moving or before pulling into traffic. If
you must make a call while moving, dial only a few numbers,
check the road and your mirrors, then continue.
Do not engage in stressful or emotional conversations that
may be distracting. Make people you are talking with aware
you are driving and suspend conversations that can divert
your attention away from the road.
Use your mobile device to call for help. Dial 911 or other
local emergency number in the case of fire, traffic accident,
4A. Important Safety Information
䢇
䢇
or medical emergencies (wherever wireless phone service is
available).
Use your mobile device to help others in emergencies. If
you see an auto accident, crime in progress, or other serious
emergency where lives are in danger, call 911 or other local
emergency number (wherever wireless phone service is
available), as you would want others to do for you.
Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see a
broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number
(wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are
important to everyone. Because some features of your mobile
device may affect your privacy or data security, please follow
these recommendations to enhance protection of your
information:
䢇 Monitor access—Keep your mobile device with you and do
not leave it where others may have unmonitored access. Use
your device’s security and lock features, where available.
䢇 Keep software up to date—If Motorola or a software/
application vendor releases a patch or software fix for your
mobile device that updates the device’s security, install it as
soon as possible.
Secure Personal Information—Your mobile device can store
personal information in various locations including your SIM
card, memory card, and phone memory. Be sure to remove
or clear all personal information before you recycle, return, or
give away your device. You can also backup your personal
data to transfer to a new device.
Note: For information on how to backup or wipe data from your
mobile device, go to www.motorola.com/support.
䢇
䢇
䢇
䢇
Online accounts—Some mobile devices provide a Motorola
online account (such as MOTOBLUR). Go to your account
for information on how to manage the account, and how to
use security features such as remote wipe and device
location (where available).
Applications and updates—Choose your apps and updates
carefully, and install from trusted sources only. Some apps
can impact your phone’s performance and/or have access
to private information including account details, call data,
location details and network resources.
Wireless—For mobile devices with Wi-Fi features, only
connect to trusted Wi-Fi networks. Also, when using your
device as a hotspot (where available) use network security.
These precautions will help prevent unauthorized access to
your device.
Location-based information—Location-based information
includes information that can be used to determine the
approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit locationbased information. Devices enabled with GPS or AGPS
technology also transmit location-based information.
Additionally, if you use applications that require location-
based information (e.g. driving directions), such applications
transmit location-based information. This location-based
information may be shared with third parties, including your
wireless service provider, applications providers, Motorola,
and other third parties providing services.
䢇 Other information your device may transmit—Your device
may also transmit testing and other diagnostic (including
location-based) information, and other non-personal
information to Motorola or other third-party servers. This
information is used to help improve products and services
offered by Motorola.
If you have further questions regarding how the use of your
mobile device may impact your privacy or data security, please
contact Motorola at privacy@motorola.com, or contact your
service provider.
Use & Care
To care for your Motorola mobile device, please observe the
following:
Liquids
Don’t expose your mobile device to water, rain,
extreme humidity, sweat, or other liquids. If it does get
wet, don’t try to accelerate drying with the use of an
oven or dryer, as this may damage the mobile device.
4A. Important Safety Information
Important Safety Information
䢇
135
Extreme Heat or Cold
Don’t store or use your mobile device in temperatures
below -10°C (14°F) or above 60°C (140°F). Don’t
recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
Microwaves
Don’t try to dry your mobile device in a microwave
oven.
Dust and Dirt
Don’t expose your mobile device to dust, dirt, sand,
food, or other inappropriate materials.
Cleaning Solutions
To clean your mobile device, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Shock and Vibration
Don’t drop your mobile device.
Protection
To help protect your mobile device, always make sure
that the battery compartment and any connector
covers are closed and secure.
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical
accessories (such as chargers, headsets, or batteries)
with your household waste, or in a fire. These items
should be disposed of in accordance with the national
collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola
approved national recycling schemes, and further information
on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be
disposed of in accordance with national collection and
recycling requirements. Please contact your regional authorities
for more details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup
battery on the printed circuit board that may contain very small
136
4A. Important Safety Information
Perchlorate Material – special handling may apply when the
battery is recycled or disposed of.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
Hearing Aid Compatibility with
Mobile Phones
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing
devices (hearing aids and cochlear implants), users may
detect a buzzing, humming, or whining noise. Some hearing
devices are more immune than others to this interference
noise, and phones also vary in the amount of interference they
generate.
The wireless telephone industry has developed ratings for
some of their mobile phones, to assist hearing device users in
finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. To maintain
the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses. However,
there may be some newer wireless technologies used in this
phone that have not been tested yet for use with hearing aids. It
is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Contact
your service provider or Motorola for information on hearing aid
compatibility. If you have questions about return or exchange
policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on
the user’s hearing device and hearing loss. If your hearing
device happens to be vulnerable to interference, you may not
be able to use a rated phone successfully. Trying out the phone
with your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements
and are likely to generate less interference to hearing devices
than phones that are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this
type of interference. Your hearing device manufacturer or
4A. Important Safety Information
137
Important Safety Information
amounts of perchlorate. In such cases, California law requires
the following label:
hearing health professional may help you find results for your
hearing device. The more immune your hearing aid is, the less
likely you are to experience interference noise from mobile
phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and thirdparty software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve
for Motorola and third-party software providers certain exclusive
rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in Motorola products may
not be modified, reverse-engineered, distributed, or reproduced
in any manner to the extent allowed by law. Furthermore, the
purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of
Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
other countries. This device is intended solely for copying noncopyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally
permitted to copy. If you are uncertain about your right to copy
any material, please contact your legal advisor.
Open Source Software Information
For instructions on how to obtain a copy of any source code
being made publicly available by Motorola related to software
used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that
the request includes the model number and the software
version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website http://opensource.motorola.com also
contains information regarding Motorola's use of open source.
Content Copyright
Motorola has created the http://opensource.motorola.com
website to serve as a portal for interaction with the software
community-at-large.
The unauthorized copying of copyrighted materials is contrary
to the provisions of the Copyright Laws of the United States and
To view additional information regarding licenses,
acknowledgments and required copyright notices for open
138
4A. Important Safety Information
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola Personal
Communications Product you will need to provide a copy of
your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can select from
a number of customer care options. You can also contact the
Motorola Customer Support Center at 1-800-734-5870 (United
States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Product Registration
Owner’s Record
Online Product Registration:
www.motorola.com/us/productregistration
The model number, regulatory number, and serial number are
located on a nameplate inside the battery compartment.
Record the serial number in the space provided below. This will
be helpful if you need to contact us about your phone in the
future.
Product registration is an important step toward enjoying your
new Motorola product. Registering permits us to contact you for
product or software updates and allows you to subscribe to
updates on new products or special promotions. Registration is
not required for warranty coverage.
Important Safety Information
source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone >
Legal information > Open source licenses. In addition, this
Motorola device may include self-contained applications that
present supplemental notices for open source packages used
in those applications.
Model: MOTOROLA PHOTON 4G
Serial No.:
4A. Important Safety Information
139
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note: Do not ship your product to the above address. If you need to
return your product for repairs, replacement, or warranty
service, please contact the Motorola Customer Support Center
at:
1 (800) 734-5870 (United States)
1 (888) 390-6456 (TTY, TDD United States for hearing
impaired)
1 (800) 461-4575 (Canada)
Certain features, services and applications are network
dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as
well as the information contained in this guide, are based upon
the latest available information and believed to be accurate at
the time of printing. Motorola reserves the right to change or
modify any information or specifications without notice or
obligation.
140
4A. Important Safety Information
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC.
Google, the Google logo, Google Maps, Google Maps
Navigation, Google Finance, Google Goggles, Google Talk,
Google Latitude, Gmail, YouTube, Picasa, Android and Android
Market are trademarks of Google, Inc. Portions of this material
are reproduced from work created and shared by Google and
used according to terms described in the Creative Commons
3.0 Attribution License.
All other product or service names are the property of their
respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
WARNING: Motorola does not take responsibility for changes/
modification to the transceiver.
Product ID: MOTOROLA PHOTON 4G
Manual Number: NNTN9186A
4B. Manufacturer’s Warranty
Motorola Limited Warranty for the
United States and Canada
What Does this Warranty Cover?
Motorola Limited Warranty for the United States and
Canada (page 141)
Your phone has been designed to provide you with
reliable, worry-free service. If for any reason you have a
problem with your equipment, please refer to the
manufacturer’s warranty in this section.
For information regarding the terms and conditions of
service for your phone, please visit www.sprint.com or
call Sprint Customer Service at 1-888-211-4727.
Subject to the exclusions contained below, Motorola Mobility,
Inc. warrants its mobile telephones (“Products”), Motorolabranded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these
Products (“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s)
outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products,
Accessories, and Software purchased by consumers in the
United States or Canada, which are accompanied by this
written warranty:
Note: In addition to the warranty provided by your phone’s
manufacturer, which is detailed on the following pages, Sprint
offers a number of optional plans to cover your equipment for
non-warranty claims. Sprint Total Equipment Protection
provides the combined coverage of the Sprint Equipment
Replacement Program and the Sprint Equipment Service
and Repair Program, both of which are available separately.
Each of these programs may be signed up for within 30 days
of activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.
Products and Accessories
Products Covered
Length of Coverage
Products and
Accessories as defined
above, unless otherwise
provided for below.
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Motorola Limited Warranty for the United States and Canada
Warranty
⽧
141
Products Covered
Length of Coverage
Decorative Accessories
and Cases. Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the
product.
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired
connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the
product.
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as
142
physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the
fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than
Motorola, or its authorized service centers, are excluded from
coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated;
(b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or nonMotorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Motorola Limited Warranty for the United States and Canada
What Will Motorola Do?
Products Covered
Length of Coverage
Software. Applies only to physical
defects in the media that embodies the
copy of the software (e.g. CD-ROM, or
floppy disk).
Ninety (90) days
from the date of
purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the
software will meet your requirements or will work in combination
with any hardware or software applications provided by third parties,
that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be
corrected.
Software NOT Embodied in Physical Media. Software that is not
embodied in physical media (e.g. software that is downloaded from
the Internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does
not conform to this warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software, and applications, please create a
back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA
1-800-734-5870
Canada
1-800-461-4575
TTY
1-888-390-6456
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola Authorized
Repair Center. To obtain service, you must include: (a) a copy of
your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service
provider, if applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your address and
telephone number.
Motorola Limited Warranty for the United States and Canada
Warranty
Software
143
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER
THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion
of incidental or consequential damages, or limitation on the length
of an implied warranty, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state or from
one jurisdiction to another.
144
Motorola Limited Warranty for the United States and Canada
Clock Display 33
A
Activation 3
Alarm Clock 44
Android Market 91
Answering Calls 28
Apps, Downloading 92
Messaging
Email 85
Instant Messages 85
Text Messaging 83
Voicemail 4, 78
Messaging Settings
Notification 34
microSD Card 52–55
Adapter 53
Inserting 52
Memory 54
Removing 53
Music
Downloading 55, 99
Playing 96
D
Data Roam Guard 88
Data Services Password 6
Dialing Options 26
E
Entering Text 22–23
G
B
Gallery 63
Backlight 33
Battery
Charging 2
Bluetooth 67–68
Bookmarks 90
Accessing 91
Creating 90
I
Icons
Status Information 18
Instant Messaging 85
K
Key Functions 11
L
C
Calculator 45
Calendar 43
Adding Events 43
Call Guard 88
Camcorder 62
Language 31
Latitude 109
Location Settings 34
M
Making Calls 25
Index
Index
N
NASCAR Sprint Cup Mobile
106
P
Phone (illus.) 10
Phone Number
Displaying 22
Index
145
Phone Settings 31–38
Display Settings 33–34
Language 31
Location Settings 34
Messaging Settings 34–35
Sound Settings 31–32
Pictures 63
R
Resetting Your Phone 37
Ringtones 31
Roaming 87–88
Call Guard 88
Data Roam Guard 88
Roam Mode 87
S
Safety Information 123–140
Screen Lock 36
Security 35–36
Silent Mode 32
SIM Card
Security 35
SMS Text Messaging 83
146
Index
Sprint Football Live 106
Sprint Music Plus 105
Sprint Radio 106
Sprint Service
Account Passwords 5
Activation 3
Operator Services 7
Sprint 411 7
Sprint TV 106
Sprint Worldwide Wireless
Service 111
Activate 111
Getting Help 119
Global Roaming Mode 112
International Data Roaming
115
Making and Receiving Calls
113
SIM Card 112
Status Messages 116
Voicemail 114
T
TeleNav GPS Navigator 110
Text Entry 22–23
Text Messaging 83
Three-Way Call 29, 87
Three-Way Calling 29, 87
Transferring Files 55
Transmitters
Turning On and Off 73
Turning Your Phone On and
Off 11
U
Unlocking Your Phone 36
USB 55
V
Vibrate All 32
Video Camera 62
Videos 63
Voicemail
Retrieving 82
Setting Up 4, 82
W
Index
Wallpaper 33
Web
Bookmarks 90
Go to Websites 90
Reloading a Web Page 91
Wi-Fi 68
Wireless
Bluetooth 67
Wi-Fi 68
Index
147