RELEASE LETTER CR-55 - NewWave Technologies Inc.

RELEASE LETTER CR-55
Canon Publication Number:
Revises:
Replaces:
Total Pages:
05-CR-55 Version 1.0
1.0
None
22
© 2005 Canon USA, Inc. All Rights Reserved.
The information contained in this release letter is proprietary and confidential
information of Canon U.S.A. This document is intended for internal use by Canon
U.S.A. Inc. employees and employees of authorized dealers and resellers only.
Transfer of this document to any other parties not specified above without the
written permission of Canon U.S.A. Inc. is in violation of the confidentiality of this
information. All referenced trademarks and product names are the property of
their respective owners and are hereby acknowledged.
Please utilize this document as your main source of information regarding the
Canon CR-55 and related accessories. Further information on Canon CR-55 may
be obtained by contacting your Canon sales representative.
About Canon U.S.A., Inc.
Canon U.S.A., Inc. is an industry leader in professional and consumer imaging solutions and,
through its parent company, Canon Inc. (NYSE:CAJ), is a top patent-holder of imaging
technologies. The company's comprehensive product line includes networked multifunction
devices; digital and analog copiers (color and black and white); printers, scanners, image filing
systems, and facsimile machines; camcorders, cameras and lenses; and semiconductor,
broadcast and medical equipment. Canon employs 12,000 people at more than 30 facilities
throughout North, Central and South America and the Caribbean.
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Table Of Contents
About Canon USA
2
Suggested Retail Price List
4
Introduction
Market Trends
Check 21 Overview
Check Imaging Applications
Product Positioning
Check Transport Considerations
Target Market
5
CR-55 Core Scanning Technologies & Product Overview
High Quality, Front-counter Check Capture
Ultra-Compact Design
Superior Image Quality
Precise MICR Reading and OCR Support
5
5
6
6
7
7
7
8
Fast, Efficient Transaction Processing
Fast Check Scanning
Ultra-reliable Feeding Mechanism
10
10
Flexible and User-friendly
Built-in Imprinter
Easy Maintenance
Auto Feeding
Simple Connectivity
Recommended PC Specifications
12
12
13
13
13
Bundled Software
Scanning Utility for CR-55
Silver Bullet Ranger Driver
14
15
CR-55 Options and Consumables
16
CR-55 Specifications
17
Competitive Overview
19
Packaging
20
Service / Support Information
21
Brochure Ordering
22
Online Sales Support Materials /Online Training Resources
22
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Suggested Retail Price List
CR-55
Item No.
0435B002AA
Description
Canon CR-55*
w/ Ranger™ Driver for Windows with IQA,
Scanning Utility for CR-55 for Windows with
Canon Driver
Retail Price
Description
carePAK (Exchange Program) for CR-55
Retail Price
TBD
$1,595
Services
Item No.
1214B001AA
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Version 1.0 September 2005
Introduction
Market Trends
The U.S. payments system is in the wake of many significant changes and with the passage of
Check 21 virtually all check processing organizations now have the opportunity to take advantage
of the many benefits associated with check imaging and exchange.
Overview of Check 21
•
•
•
•
•
•
•
Effective as of October 28, 2004
Designed to foster innovation and enhance efficiency in the U.S. payments system
Reduces legal barriers to check truncation (removing physical check from circulation)
Creates a new negotiable instrument called an Image Replacement Document (IRD), also
known as substitute check (the legal equivalent of the original check)
Requires MICR capture and front and rear view of checks
Allows banks to process check information electronically
Does not require banks to create, accept or process checks in electronic form
Check Imaging Applications
Financial institutions vary greatly in their level of imaging capabilities. Organizations are
evaluating options and building business cases for leveraging Check 21 by upgrading traditional
centralized processing centers with imaging, implementing branch capture, and/or offering remote
deposit for commercial customers.
What is Remote Deposit?
Remote deposit is a distributed capture application where a commercial or business entity
would scan check deposits and transmit an electronic file of check images over the internet to
the bank. There are a number of advantages to remote deposit for banks and businesses
alike. Banks can offer increased services to commercial customers, extend geographic reach,
and clear items faster. Commercial customers can lower their own operational and
transportation costs, have extended deposit cut-off times, and enjoy quicker funds availability
While check payments remain popular, the overall volume of checks has been declining annually
resulting in increased per item processing costs. Additionally, the Fed plans to close 23 of its 45
check processing centers by 2006 which affects cut-off times and transportation costs of physical
checks. Furthermore, the banking industry is experiencing dramatic consolidation, yet the points
of presentment are increasing.
The combined effect of these market trends, particularly in the dawn of Check 21, has created a
shift from centralized check capture to distributed check capture. By capturing check images at
the earliest point in the cycle, financial institutions can significantly enhance the overall
effectiveness of their check processing system and enjoy the following benefits:
• Reduced operational and transportation costs
• Improved processing windows and expanded geographic reach
• Streamlined workflow and reduced staffing requirements
• Customer satisfaction and new market opportunities
Front-counter or teller-counter check scanners enable organizations to achieve more efficient
check processing by capturing check data at the point of presentment.
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Product Positioning
Canon entered the check transport market in 2003 with the high-speed CR-180 device for backcounter scanning applications. Due to an advanced paper handling mechanism cultivated from
Canon’s experience in developing rotary cameras and DR-Series document scanners, the CR180 has been well accepted in the market because of its superior reliability and priceperformance. In order to effectively compete in this growing market and strengthen the
company’s position, Canon developed the CR-55 with the perfect combination of functionality,
size, and price to meet the needs of a wide variety of distributed scanning applications.
Check Transport Considerations
There are a number of important factors customers must consider in selecting the right imaging
system for distributed check processing.
Image Quality and MICR read: Because the original checks are removed from circulation, it is
crucial that scanned check images are as detailed and accurate as possible. Also, the check
images must conform to Check 21 standards for check exchange. Low MICR read rates raise
costs and increase risk of misrouting checks.
• The CR-55 offers seven scanning modes (BW, Grayscale, and Color) and 600dpi optical
resolution to ensure high quality image capture regardless of the check type.
• The device is also bundled with Silver Bullet’s Image Quality Assurance (IQA) module
• Built with a Canon-exclusive magnetic head, the CR-55 achieves accuracy rates over 99.9%
for E-13B font recognition.
Ease of Use and Maintenance: The skill levels of users in a distributed capture environment is
not the same as highly trained and technical operators found in centralized processing centers.
Because of employee turn over for teller clerks and the minimal control over users at remote
locations, a teller-counter check scanner should be easy to use and perform maintenance.
• Featuring a unique clam-shell design, the CR-55 offers easy access for cleaning and clearing
jams
• A 50-item auto feeder provides efficient drop-in batch processing
• Built-in, pre-scan imprinter is a standard feature
Device Size and Transaction Speeds: In order to accommodate the limited work spaces of
teller locations, the device must be as small as possible. Also, the scanning speeds must be fast
enough to meet distributed capture requirements.
• The CR-55 has ultra-compact dimensions and weighs approximately 4 lbs.
• Offering industry leading size-to-performance ratio, the device captures MICR data and
double sided check images at speeds up to 55 cpm or 110 ipm (US Checks)
Target Market
The CR-55 Check Transport was designed for “teller counters” of enterprises or organizations
that receive checks, deposits, withdrawals, etc.
Target Markets
Financial Institution Branch
High Volume Billers
Doctors and Drugstores
Payments, deposits, withdrawals, etc.
Payments for gas, electricity, water, cable, internet, phone
Payments as records for insurance claims
Payments to cashier
Retail Stores
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CR-55 Core Scanning Technologies
High Quality, Front-counter Check Capture
In response to emerging check capture trends, such as distributed processing and remote
deposit, Canon has designed the CR-55 as a compact, cost-effective check scanner to effectively
compete in a Check 21 world. An ideal choice for efficient check processing, the CR-55 features
a small-footprint and achieves fast scanning at speeds up to 55 checks per minute (US
Checks/200 dpi/BW) or up to 110 images per minute. With an output resolution up to 300 dpi
(BW and Grayscale only; Color output resolution up to 200 dpi), the CR-55 offers superior, highquality scanning in black-and-white (binary), grayscale, or color. The CR-55 Check Transport
satisfies the many requirements for front-counter check capture.
Ultra-compact Design
Because the teller window space is often cramped and cluttered with multiple peripherals, it is
essential for a check transport device to have a compact footprint and require the smallest
working space possible. Measuring just 7.4” (H) x 5.5” (W) x 8.8” (D) and weighing in at
approximately 4.4 lb., the CR-55 was designed to fit in limited working spaces such as teller
counters and cashier windows. The dimensions of CR-55 are closely matched to competitive
check scanning devices.
Product
W
D
H
Canon CR-55
8.8”
5.5”
7.4”
Digital Check TS-210/220
8.6”
5.1”
6.6”
Panini My Vision X 30
10.4”
5.4”
6.9”
CTS LS100
8.5”
4.9”
6.3”
Superior Image Quality
Because poor quality capture will lead to increased check processing costs and compromise
customer satisfaction, the financial industry demands consistent, high quality data capture. In
addition to compact design, the CR-55 offers seven different scanning modes to achieve the
best output for a variety of check capture applications. The CR-55 is one of the few check
scanners in its class to offer color scanning capabilities.
Black and White:
Use this mode to scan a document in black and white
(only two values).
Error Diffusion:
Use this mode to scan documents that contain
photographs. The scanner results will be output in black
& white binary mode.
Adaptive Threshold:
Use this mode to drop out security pentagrams,
watermark backgrounds. Contrast between text and
background is adjusted according to the threshold level
determined by the scanner and then data is binarized
Threshold value is automatically adjusted according to
the image. The scanner results will be output in black &
white binary mode.
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Advanced Text Enhancement:
Use this scanning mode to enhance text for documents
in which the text is printed on a dark background,
documents with faint characters written in pencil, and
documents in which the text is printed in a color other
than black. The scanner results will be output in black &
white binary mode.
16-level Gray:
Use this mode to scan documents in 16-level grayscale
for smaller image file size.
256-level Gray:
Use this mode to scan documents in 256-level
grayscale.
24-bit Color:
Use this mode to scan documents in 24-bit color.
Adaptive Threshold Mode versus Advanced Text Enhancement Mode
Canon has traditionally offered Advanced Text Enhancement in the DR-Scanner line to
accommodate difficult-to-capture documents with backgrounds of various colors and densities.
However, because the threshold of the driver was fixed, unwanted data such as security
pentagrams and watermark backgrounds were captured when scanning checks.
The Adaptive Threshold mode automatically detects unnecessary background effects and
selects the appropriate image enhancement settings to ensure high quality capture of
important check data without the “clutter.”
Advanced Text Enhancement
With Security Pentagram
Adaptive Threshold
With
Security
Pentagram
Advanced Text Enhancement
With Watermark
CR-55 Release Letter
Adaptive Threshold
With Watermark
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Additionally, because background
effects are captured when scanning
with Advanced Text Enhancement
mode, the resulting image file is
quite large in size. However, when
scanning in Adaptive Threshold
mode, security pentagrams and
watermarks are deleted for final
output, significantly decreasing the
file size.
File Size
Comparison
(200 dpi)
Advanced Text
Enhancement
Adaptive
Threshold
Security
Pentagrams
51.6 KB
10.2 KB
Watermark
Background
45.3 KB
11.8 KB
As the File Size Comparison chart shows, using Adaptive Threshold mode the file size of sample
checks with security pentagrams is reduced by 20% and reduced by 26% for sample checks with
a watermark background, as compared to the original file size with Advanced Text Enhancement
mode.
Precise MICR Reading and OCR Support
The CR-55 features a Canon exclusive magnetic head for highly accurate MICR E-13B and
CMC7 font reading. The material of the CR-55 outer covers were carefully designed so there is
no interference from static electricity that is radiated by PC monitors, further ensuring precise
MICR reading.
MICR E-13B is a special font that is used on bank checks and drafts in the United States,
Canada, Puerto Rico, Panama, UK, and a few other countries to print MICR characters for
magnetic recognition and optical character recognition systems. The MICR E-13B font contains
ten specially designed numeric characters 0 through 9, and the four special symbols: transit,
amount, on-us and dash.
The reading accuracy of MICR E-13B with CR-55 is higher than 99.9%
CMC7 is a special MICR barcode font that is used in Mexico, France, Spain and most Spanish
speaking countries to print characters for magnetic recognition and optical character recognition
systems. The IDAutomationCMC7 MICR font contains ten specially designed numeric characters
0 through 9, and five special symbols.
The reading accuracy of CMC7 with CR-55 is higher than 99.5%
Additionally, the CR-55 incorporates optical character recognition (OCR) support for reading
E-13B, OCR-A, and OCR-B fonts.
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Fast, Efficient Transaction Processing
Fast Check Scanning
The CR-55 offers industry leading performance to size ratio. The CR-55 boasts rapid
scanning with a rated speed of up to 55 cpm or 110 ipm (US Check/200 dpi/) in B/W and
Grayscale modes, as compared to other models in its category
Scanning Speeds
(US Check/200 dpi)
Canon
CR-55
Digital Check
TS-220E
Panni
My Vision X 30
Blackand-White
Simplex
55 cpm
40 cpm
30 cpm
Duplex
110 ipm
80 ipm
60 ipm
Grayscale
Simplex
55 cpm
40 cpm
30 cpm
Duplex
110 ipm
80 ipm
60 ipm
Simplex
23 cpm
?*
?*
Duplex
47 ipm
?*
?*
Color
*No official scanning speed announced to the public
Ultra-reliable Feeding Mechanism
Cultivated from Canon’s long-time experience with microfilm rotary cameras and high-speed
document scanners, the CR-55 is equipped with advanced paper handling technology to help
ensure smooth, jam-free feeding – even batches containing mixed sizes and thicknesses. For
batches containing checks of different sizes, Automatic Page Size Adjustment is selectable in
the CR-55 driver dialog box. Also, the Paper Thickness Adjustment Dial may be used to adjust
the gap between the separation roller and feed roller to match the thickness of paper being fed.
Additionally, the CR-55 incorporates Infrared Double Feed Detection to accommodate the
requirements of front-counter check image capture.
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How does Infrared Double Feed Detection work?
The CR-55’s infrared sensor consists of a pair of elements, “Infrared rays emission element
(LED)” and “Infrared rays detection element (PHOTO TRANSISTOR)”. The infrared rays,
emitted from the LED, pass through the documents. The PHOTO TRANSISTOR calculates
the thickness of the fed object from the intensity of rays passed through. The CR-55’s infrared
double feed detection system uses dual methods to help increase the accuracy of the
detection, as explained in the below diagram.
Infrared sensors offer the following advantages over conventional Ultrasonic Double Feed
Detection:
•
The infrared sensor unit itself is small. The size of this sensor enables to make the design of
the main body smaller.
•
“Document Carrier Envelope” is often scanned for check scanning application. The Document
Carrier is used for overlapping the fragile or damaged check to protect them from damage.
The Document Carrier is detected as double fed by the Ultrasonic wave detection, while it is
not by the infrared, as shown below.
•
Infrared detection is more suited for scanning mixed types of documents, compared to
detection by length or thickness. In check scanning application, a batch of mixed size and
type of checks are often scanned. Detection by length or thickness watches the difference of
1st scanned page and others and detects as double fed, while infrared detection judges every
single document.
Note: Due to the
nature of the Infrared
Detection mechanism,
it is not recommended
for documents with
intense background
color or glossy finish.
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Flexible and User-friendly
Built-in Imprinter
The CR-55 has a built-in Imprinter unit as a standard feature for printing important
endorsement information on checks prior to scanning. The ink-jet Imprinter prints text, dates, and
incremental numbers that can be programmed through the driver set-up dialog box. The location
of the endorsement is adjustable to meet various business requirements
Maximum characters:
Date formats:
Symbols:
Counter:
Other characters:
32 of font size 3 x 3 mm (Normal) / 48 of font size 3 x 2 mm (Small)
mm/dd/yyyy or dd/mm/yyyy or yyyy/mm/dd
↑/↓/←/→
start value and increment value
counter with 1 – 32 characters, current time
Note: Inks available in red, green, blue, and black. Ink cartridges are not included.
Easy Maintenance
The unique clam-shell design of the CR-55
ensures maintenance and recovery from paper
jams is simple and easy. This is particularly
important for teller capture or remote deposit
applications because the user of the device is
often non-technical and should a feed error occur,
it needs to be resolved quickly. Additionally, the
advanced design of the CR-55 allows for cleaning
of the magnetic head and sensor glass without
exposing other sensitive scanner components.
Easy access to rollers by opening
Maintenance Cover
Easy access to sensor glass by
opening Reading Unit
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Version 1.0 September 2005
Auto Feeding
As a standard feature, the CR-55 offers a highcapacity Auto Feeder that can handle single
items or hold up to 50 items of mixed batches
including standard US checks (personal
checks),
large checks (business/payroll
checks), document carrier envelopes, and
deposit slips. The CR-55 handles documents
up to 4.2” x 9”.
Simple Connectivity
With plug-and-play USB 2.0 connectivity, easy integration is ensured and installation is simplified.
Recommended USB Interface Card
Manufacturer:
Product Name:
Adaptec
USB2connect2000LP (AUA-2000)
USB2connect3100 (AUA-3100LP)
USB2connect5100 (AUA-5100)
USB2connect for Notebooks (AUA-1420)
Recommended PC Specifications
The connected PC must be an IBM PC/AT or compatible machine meeting the recommended
specifications:
9
Intel Pentium™ 4 CPU 2.8 GHz or higher
9
256 MB RAM PC processing power or above recommended for optimum throughput
9
400MB or more Hard Disk space available
9
High-speed USB 2.0 built-in interface or one of the above recommended interface cards
9
A Ranger™ compatible application software that works on one of the following operating
systems
Operating Systems for use with USB interface:
9
9
9
Microsoft Windows 2000 SP4 or later
Microsoft Windows XP Pro SP1 or later
Microsoft Windows XP Home SP1 or later
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Bundled Software
The CR-55 comes bundled with Canon Scanning Utility for CR-55 and Silver Bullet Ranger™
driver for CR-55 and Image Quality Assurance (IQA) Module software packages. Designed
exclusively for the CR-55, the Scanning Utility for CR-55 maximizes the capabilities of the device
in scanning, viewing, saving, and printing check data. The Ranger driver from Silver Bullet
Technologies is recognized throughout the check scanner market and is quickly becoming an
industry standard.
Scanning Utility for CR-55
The bundled Scanning Utility for CR-55 provides a simple system for saving scanned images and
data in multiple formats.
File Format Support
TIFF
BMP
JPEG
Black and White
Yes
Yes
No
Error Diffusion
Yes
Yes
No
Advanced Text Enhancement
Yes
Yes
No
Adaptive Threshold
Yes
Yes
No
16/256-Level Grayscale
Yes
Yes
Yes
24-bit Color
Yes
Yes
Yes
The software can display up to four split check images (i.e. the front/back sides of two scanned
checks) and can also scan and send images to a designated printer without file saving.
Below is a description of three scan options available using Scanning Utility.
Scan Function
Description
Scan Page
Items are scanned only one page, i.e., one side of a
document at a time. The scanned image can then be
saved to a file, sent to a printer or discarded as
necessary. Duplex scanning is not available with this
option.
Scan Batch to File
In many cases, items are scanned in batches, and the
scanned images are saved either into Multi-page file(s)
per batch or separately into multiple Single-page files.
Scan Batch to Printer
As items are scanned, the scanned data is sent
directly to a printer attached to the PC. The scanned
images are not saved after scanning using this option.
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Version 1.0 September 2005
The Scanning Utility software offer three different ways to save MICR data read from checks
during the scan operation
MICR Data Settings
Description
Use as File Name
MICR data can be saved as the name of an image file.
Example: (MICR data).(file extension)
When ‘Use with Prefix’ is enabled, the file name will
then be added as a prefix to the MICR data portion of
the file name and saved.
Example: (User file name) (MICR data).(file
extension)
Append to Tiff TAG
MICR data can also be saved as a part of the TIFF file.
The MICR data is appended as TAG data to the file,
and can be confirmed by running applications that
read TAG data in the TIFF file format.
Save to Log
MICR data can be saved into a log file, which will
include the date, the file name, and the MICR data.
Silver Bullet Ranger™ Driver for CR-55 and IQA Module
The Ranger driver developed by Silver Bullet Technologies is quickly becoming the de-facto
standard for check scanning devices. Widely used by software vendors and system integrators,
the Ranger driver offers easy and streamlined integration into almost any check processing
application.
Also included as a standard feature of the Ranger driver bundled with the CR-55 is the IQA
(Image Quality Assurance) module, which evolves with Check 21 and ANSI X9B standards for
electronic check data exchange. Currently, 16 tests have been defined to measure the quality of
check images.
Silver Bullet IQA Image Quality Test List
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Undersize Image
Oversize Image
Below Minimum Compressed Image Size
Above Maximum Compressed Image Size
Piggyback Document (Unsupported - use hardware double feed detection.)
Excessive Document Skew
Image Too Light
Image Too Dark
Horizontal Streaks Present in the Image
Folded or Torn Document Corners
Folded or Torn Document Edges
Document Framing Error
Excessive Spot Noise in the Image
Front-Rear Image Dimension Mismatch
Carbon Strip Detected
Image Out of Focus (Unsupported - defect type is not produced by any known Ranger
supported transport.)
Note: For more detailed information, please visit http://www.sbullet.com
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Version 1.0 September 2005
CR-55 Options and Consumables
Ink Catridge for Imprinter
The CR-55 employs the same imprinter unit as the one for the CR-180 and CR-7580/9080C. The
following ink cartridges are supported
¾
¾
Manufacturer:
Part Number:
CR-55 Release Letter
Hewlett-Packard’s Print Cartridge
C6602A (Black)
C6602R (Red)
C6602G (Green)
C6602B (Blue)
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CR-55 Specifications
No
Item
1
Type
2
Document
Reading
Specifications
Desktop type sheet fed scanner
Sensor
CMOS CIS Sensor
Optical
Resolution
600dpi
Light Source
RGB LED
3
Reading Side
Simplex / Duplex
4
Reading Speed (American
Check)
(The indicated reading speed
is the maximum hardware
speed. The image processing
time including data transfer
time is added for actual
speed.)
Output Resolution
B&W, Grayscale
Color
100 dpi
55 cpm
23.8 cpm
200 dpi
55 cpm
23.8 cpm *
300 dpi
23.8 cpm
Documents
Width
2.13” – 4.17”
Length
3.15” – 8.98”
5
6
7
8
Size
Thickness
Normal: 17 – 40 lb Bond (0.003 – 0.008 inch) (60 – 120
g/m2)
Infrared double feed detection ON: 20 – 28 lb Bond (0.004
– 0.006mm) (81 – 105 g/m2)
Document
Types
Check or bill paper
Document
requirements
1) Carbon-backed paper: Cannot be fed.
2) Pressure-sensitive paper: Can be fed with limitation of
direction.
3) Curled paper: Can be fed only if curl is 5mm or less.
4) Creased paper: Can be fed, but crease must be
straightened before being fed.
5) Remaining of perforated line: Cannot be fed.
Document Storage
Other functions
Output resolution
CR-55 Release Letter
* 200dpi color is converted from optical 200x100dpi.
1) Pickup
5 mm or less including curls, or 50 sheets
at max.
2) Eject
Same as Pickup
Separation
Comb-shaped roller method (No bypath
mode)
Ejection
Pocket
One pocket
Double Feed
Detection
Infrared method
Counter
Total fed counts (indicated in display with
computer)
Binary/ Gray
17
100/ 200/ 300dpi
Version 1.0 September 2005
Color
9
10
11
Output Mode
Image Processing
(Using bundled SU for CR-55)
MICR/OCR
100/ 200dpi
* Color 200dpi is converted from 200 x
100dpi.
Binary
Black & White / Error diffusion / Advanced
Text Enhancement / Adaptive Threshold
Grayscale
4bit / 8bit
Color
24bit
Brightness
Adjustment
255 steps, front/ back side individual
setting
Contrast
Adjustment
7 steps, front/ back side individual
setting
Edge emphasize
5 steps, front/ back side individual
setting
Gamma
Correction
Gray/ R/ G/ B and each side
individual setting
Deskew
Yes
Black border
removal
Yes
Reading font of MICR
Reading font of OCR
E13B/ CMC-7
E13B/ OCR-A/ OCR-B
12
Interface
High-Speed USB2.0
13
Dimensions
Tray closed: 8.78(W) * 5.51(D) * 7.4(H) inches
14
Weight
Approx. 4.4 lb
15
Bundled software
Scanning Utility for CR-55 (incl. Driver), Ranger driver
16
Consumable
Ink cartridge (for Imprinter)
17
Daily Duty Cycle
Approx. 3,000 sheets/ day
Note: The specifications are subject to change without notice
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Version 1.0 September 2005
Competitive Overview
Canon
CR-55
CTS
LS100
Digital Check
TS210E/TS220E
Panini/Unisys
MyVision30
Seac Banche
SB1500/1600
Speed (B&W or
grayscale, 200dpi)
55cpm
19.7" /sec (manual
feed)
19.7"/sec-40cpm
30cpm
22" / sec (manual
feed)
Top resolution
300dpi
200dpi
200dpi
200dpi
200dpi
Yes
Yes
Yes
Yes
Yes
Yes
(50-item ADF)
No (ADF option sold
separately)
No-Yes (25 item ADF)
No (ADF option sold
separately)
No
MICR reading
Yes
Yes
Yes
Yes
Yes
Color scanning
Yes
Yes
Yes
No
No/Yes
Built-in imprinter
(endorser)
Yes
No (sold separately)
Yes-Yes
Yes
No (sold separately)
$1,595.00
N/A
N/A-$1,895.00
$1,695.00
N/A
Double-sided scanning
Automatic feeding
Suggested retail price
Based on information publicly available as of 8/05
Packaging
Items Included in the Box
CR-55 Main Body
Start-up Manual
Registration Card (US and Canada only)
AC Adapter
CR-55 Set-up Disc (CD-ROM)
Warranty Card (US and Canada only)
USB Interface Cable
Power Cord
Systems Support And Services Information
Technical Support for CR-55 Authorized Servicers
In the event assistance is required by a Canon Authorized Servicer for the support of the CR-55,
Canon USA’s Technical Support Center will provide support and problem escalation. The
Technical Support Center will provide second level support for Authorized CR-55 Servicers only.
A valid Support ID and CR-55 serial number is required to access the Technical Support Center.
Hardware support is available Monday through Friday, 9:00am-8:00pm Eastern Time and
software and connectivity support is available Monday through Friday, 9:00am-6:00pm Eastern
Time. Please see the CR-55 Service Guide for complete details. If you are not an authorized
servicer for CR products, please contact your Canon representative should you wish to become
authorized.
End User Product Support
In the event assistance is required by an end user for the support of the CR-55, a reseller or end
user can contact the Canon USA Help Desk (CITS) at 1-800-423-2366. CITS works at the Canon
Call avoidance center with the objective to reduce the number of onsite service visits. CITS will
take the first call from resellers and end users and provide comprehensive support as follows:
•
Answer product related questions
•
Provide pre- and post-sales support including purchase recommendations
•
Perform troubleshooting
•
Assist with set-up and testing the unit
•
Reload software and drivers
Canon World Wide Web Site
Another service available through Canon U.S.A. support is the Canon World Wide Web site. In
addition to providing information on all Canon products, an area is provided for download of the
latest versions of the drivers.
The Canon USA World Wide Website, is located @ http://www.usa.canon.com.
Internet Systems and Technical Support
Canon USA’s Systems and Technical Support Division provides high quality e-Support via the
internet and is only available for Canon USA Authorized Services. Canon e-Support is designed
to give Authorized Servicer Technicians access to technical support information via the
Worldwide Web. Please refer to the CR-55 Service Guide for details.
Service Training and Authorization Policy
Please refer to the CR-55 Service Guide.
Canon U.S.A Limited Warranty Conditions
Please refer to the CR-55 Service Guide.
CR-55 Release Letter
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Version 1.0 September 2005
Brochure Ordering
To obtain information concerning the availability, pricing and order forms for Canon CR-55 Check
Scanner brochures, please see Canon’s marketing website.
Online Sales Support Materials
Canon U.S.A., makes a wide variety of Sales Support materials available to sales personnel
designed to aid in the positioning and sale of Canon solution offerings. These items are
frequently updated, with new items made available on a continual basis.
To receive the latest information concerning these support tools, please access the Canon’s
marketing website.
Online Sales Training
A comprehensive web-based sales training module on the CR-55 is available on Canon’s
marketing website.
CR-55 Release Letter
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Version 1.0 September 2005