NetAgent Utility V3.30

NetAgent
UPS SNMP Agent
User’s Manual
User Guide for the NetAgent
Version 3.30
Firmware version 2.35
Copyright Information
Copyright © 2000-2004, Mega System Technologies, Inc.
All rights reserved.
Reproduction without permission is prohibited.
Technical Support and Contact Information
Mega System Technologies, Inc.
Tel: +886-2-87922060
Fax: +886-2-87922066
Web: www.megatec.com.tw
E-mail: service@megatec.com.tw
Contents
Chapter1. Introduction _________________________________________ 1
Section1. Features __________________________________________ 1
Section2. Applications _______________________________________
2.1 NetAgent makes your UPS on the Internet ____________________
2.2 NetAgent Provides Shutdown Utilities________________________
2.3 NetAgent II for Surrounding Monitoring_______________________
2.4 When we need the NetAgent? _____________________________
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Section3. NetAgent Models ___________________________________
3.1 NetAgent Models________________________________________
3.2 Pictures of NetAgent _____________________________________
3.3 NetAgent Package Contents_______________________________
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3.4 NetAgent II Out looking ___________________________________ 6
3.5 NetAgent Mini Out looking ________________________________ 8
Chapter 2. NetAgent UPS Installation_____________________________ 9
Chapter 3. NetAgent, UPS and Network Connection _______________ 10
Section1. Install the NetAgent II with UPS and Network ___________ 10
1.1 For External NetAgent II _________________________________ 10
1.2 For Internal NetAgent II__________________________________ 10
Section2. Install the NetAgent Mini with UPS and Network ________ 11
2.1 For External NetAgent Mini _______________________________ 11
2.2 For Internal NetAgent Mini _______________________________ 11
Chapter 4. Using Netility Setup IP.Update Firmware________________ 12
Section1. Install Netility _____________________________________ 12
Section2. Using Netility _____________________________________ 12
Chapter 5. UPS Web management by NetAgent ___________________ 16
Section1. Introduction ______________________________________ 16
Section2. NetAgent UPS Web Interface ________________________ 16
2.1 Information ___________________________________________ 17
2.1.1 System Status______________________________________
2.1.2 Basic Information ___________________________________
2.1.3 Current Status______________________________________
2.1.4 Remote Control ____________________________________
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2.1.5 Meter/Chart________________________________________
2.1.6 Environment Sensors-NetFeeler Lite ____________________
2.2 Configuration __________________________________________
2.2.1 UPS Configuration __________________________________
2.2.2 UPS On/Off Schedule________________________________
2.2.3 Network __________________________________________
2.2.4 SNMP ____________________________________________
2.2.5 Email_____________________________________________
2.2.6 WEB/Telnet ________________________________________
2.2.7 System Time_______________________________________
2.2.8 NetFeeler Lite ______________________________________
2.2.9 Language _________________________________________
2.3 Log Information ________________________________________
2.3.1 Event Log _________________________________________
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2.3.2 Data Log __________________________________________
2.3.3 Save Data Log _____________________________________
2.4 Help _________________________________________________
2.4.1 Help _____________________________________________
2.4.2 About ____________________________________________
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Chapter 6. Telnet (Remote Monitoring) __________________________ 31
Section1. Introduction ______________________________________ 31
Section2. Telnet Configuration _______________________________ 31
Chapter 7. ClientMate - Windows Shutdown Utility ________________ 33
Section1. Install ClientMate __________________________________ 33
Section2. Using ClientMate __________________________________ 33
2.1 Configuration __________________________________________ 34
2.2 Closed Files __________________________________________
2.3 About ________________________________________________
2.4 IP address of connection_________________________________
2.5 AC power status _______________________________________
2.6 Battery Status _________________________________________
2.7 Status History _________________________________________
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Chapter 8. SNMPView – Windows Based UPS Management System __ 37
Section1. Introduction ______________________________________ 37
Section2. System Requirements ______________________________ 37
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Section3. Install SNMPView __________________________________
3.1 Install SNMPView ______________________________________
3.2 Using SNMPView ______________________________________
3.3 SNMPView Buttons _____________________________________
3.3.1 ENUMERATE ______________________________________
3.3.2 ADD UPS _________________________________________
3.3.3 DELETE UPS ______________________________________
3.3.4 GROUP __________________________________________
3.3.5 SETTINGS ________________________________________
3.3.6 MONITOR_________________________________________
3.3.7 VIEW ____________________________________________
3.3.8 EVENT LOG _______________________________________
3.3.9 DATA LOG ________________________________________
3.3.10 OPTION _________________________________________
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Appendix - Update the firmware of NetAgent UPS _________________ 51
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Chapter1. Introduction
Section1. Features
NetAgent is a new generation SNMP (Simple Network Management Protocol)
monitoring product. Not only could remote control the UPS and get the current
status of it, the NetAgent II –3Ports also could provide other functions, ex.
connect to Modem could make the monitoring possible when there is no
permanent connection to Internet. The NetAgent II – 3Ports could also been
used to connect to ‘NetFeeler Lite’, to get the temperature, humidity and water
conditions. To get the condition of Smoke detector, Gas detector, door and
window detector will also be possible.
This product is for “Contact Closure” and “RS232” interface UPS. The
communication protocol includes the MegaTec.PPC.SEC 2400 / 9600. And
user could also provide their own protocol to build in. NetAgent provides a
simple and easy installation procedure. User only needs to install the software
of NetAgent CD on a Windows environment to configure the IP address. All the
other configurations could be accomplished in a Web browser.
NetAgent also provides shutdown utility for different operating systems. It
could send out the shutdown command in different conditions. These
conditions include the AC power failure, Battery Low, Over Loading, Over
Temperature and scheduled shutdown. User could configure these conditions
to initiate a system shutdown event, and to avoid the abnormal power
disconnection of the system.
Features:
Provide SNMP MIB to monitor & control UPS
Auto-sense 10M/100M Fast Ethernet
Manage and configure via Telnet, Web Browser or NMS
Support TCP/IP, UDP, SNMP, Telnet, SNTP, PPP, HTTP, SMTP Protocol
Providing easy setup and upgrade tools via MS-Windows, just a few
seconds to finish IP setting, about 1.5 minutes to upgrade firmware.
Sending both of SNMP TRAP and E-mail for events notification.
Auto email daily UPS history report
Matches with shutdown software to protect computer’s file saving and shut
down safely
NetAgent II – 3Ports : Environment Measurement (Optional Kits), External
modem dial in/out via PPP protocol.
1
Section2. Applications
2.1 NetAgent makes your UPS on the Internet
When the UPS install the NetAgent, the system manager could check each
and every UPS condition by a computer with Browser installed. The manager
could monitor and control the UPS by simply input the IP address of the
NetAgent which connects to the UPS. When there is a power abnormal
condition happeneds, the NetAgent could also send the trap information to the
system manager to take proper action.
2.2 NetAgent Provides Shutdown Utilities
When a computer on the network with the NetAgent utility installed, it could
locate all the NetAgent on the network. When the UPS of this NetAgent is in
AC failure condition or Battery Low condition, the operating system could close
all the files on the system, and perform a gracefully shutdown. This could avoid
system corrupt when a power disconnection happened.
2.3 NetAgent II for Surrounding Monitoring
3Port NetAgent II could be used to connect the surrounding monitoring utility,
NetFeeler Lite, to get the temperature/humidity/smoke/fire signals. These
informations could also be revealed on the NetAgent Web page. When there is
an abnormal condition happened, it could also be sent as a trap to the system
manager.
2.4 When we need the NetAgent?
When we need to remote monitoring and controls the UPS conditions. For
example, the system manager could use the Internet to control all the UPS
conditions all over the country. When the shutdown utility is installed, the
shutdown utility could close all the files and shutdown the system when a
power abnormal condition happened.
When we need to monitor surrounding conditions of the machine room,
warehouse, office, …etc. For example, the system manager could know the
temperature, humidity, smoke and water condition by using the NetAgent II3Ports version and NetFeeler Lite. The system manager could always know
these surrounding conditions by using a Web browser.
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Fig.1 NetAgent connection Software
Fig.2 3 Port NetAgent II Diagram
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Section3. NetAgent Models
3.1 NetAgent Models
P/N
504
505
506
513
514
NetAgent II Model
Package Contents
Internal/External 1/3 Port 1/3 phase
1. 1Port Internal
Internal
1 Port 1 phase
2. NetAgent Utility CD
1. 3 Port External Agent
2. NetAgent Utility CD
3. M2501 Cable
External
4. M2502 Cable(or M2505 Cable)
5. M2506 Cable
3 Port 3 phase
6. 9V DC adapter
1. 3 Port Internal
2. NetAgent Utility CD
Internal
3. M2506 Cable
1. 3 Port External Agent
2. NetAgent Utility CD
3. M2501 Cable
External
4. M2502 Cable(or M2505 Cable)
5. M2506 Cable
3 Port 1 phase
6. 9V DC adapter
1. 3 Port Internal
2. NetAgent Utility CD
Internal
3. M2506 Cable
NetAgent Mini Model
Internal/Externa
P/N
Package Contents
1/3 Port 1/3 phase
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1.Enternal NetAgent Mini
with LCD Display
DK530
2. NetAgent Utiliyt CD
External
3. 6V DC adapter
1 Port 3 phase
1. Enternal NetAgent Mini
DK521 2. NetAgent Utility CD
3. 6V DC adapter
1. Internal NetAgent Mini
DK520
Internal
2. NetAgent Utility CD
Fig.3 NetAgent Models
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3.2 Pictures of NetAgent
NetAgent II(BN,BK,CK Series)
BN506
BN514
BK514
CK504
BN505
BN513
BK513
NetAgent Mini (DK Series)
DK530
DK520
DK521
Fig.4 Pictures of NetAgent
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3.3 NetAgent Package Contents
Netagent has three models: “Internal/External”; “1 phase/3 phase”; and “1
port/3 port”. The different model has different equipment items.
NetAgent Utility CD, including:
♦ Netility:Configure NetAgent UPS IP address, update firmware
♦ ClientMate:Windows shutdown utility.
♦ SNMPView:Windows
platform multiple NetAgent UPS management
software.
♦ UPS MIB:MIB file for the Network Management System
♦ Time Server:Time adjustment utility
♦ And NetAgent installation/users manual
M2501 Cable:For external NetAgent II connection to contact closure UPS
M2502 (or M2505) Cable:For external NetAgent II connection to RS-232
UPS.
M2506 Cable:For connection 3Port NetAgent and the “NetFeeler Lite”.
9V DC Adapter:For External NetAgent II
6V or 5.3V DC Adapter:For Enternal NetAgent Mini
3.4 NetAgent II Out looking
♦ 1 Port NetAgent (Internal / External):
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♦ 3 Port NetAgent (Internal / External) :
LED Table
Yellow
Red
Green
Status
Solid Off
Solid Off
Solid ON
Power ON
Flashing
Solid ON
Solid ON
System initial
Solid ON
Solid Off
Solid ON
Normal operation
Solid ON
Flashing
Solid ON
No connection to
UPS
Flashing
Flashing
Solid ON
Writing data to
flash memory
Green light : Power state
Red light : Connection state with UPS
Fig.5 NetAgent II Out looking
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3.5 NetAgent Mini Out looking
NetAgent Mini External
NetAgent Mini Internal Module
To UPS
To DC adapter
Status LED
To UPS
To LAN
(LAN Port LED)
Status LED
To LAN
(LAN Port LED)
Light signal application of NetAgent Mini - Status LED
Light color
Signal definition
Green
Red
Orange
Condition description
Power state
On: Normal power
Connection state with UPS
Flash: no connection with UPS
Correspondence state
Light flashes when Netagent transmits
command to UPS
Light signal application of NetAgent Mini - LAN Port LED
Light color
Green
Yellow
Condition description
On: Internet correspond speed is 100M
Flash: Data transmmiting
On: Internet correspond speed is 10M
Flash: Data transmmiting
Fig.6 NetAgent Mini Out looking
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Chapter 2. NetAgent UPS Installation
Before using the NetAgent, the proper hardware and software configuration is
necessary. Hardware installation is to connect the NetAgent and UPS and
network. Software configuration includes the IP address.Firmware upgrade. Or
using the Browser or Telnet for configuration.
You could also install the shutdown utility – ClientMate to protect your
Windows operating system. And also could use the UPS management
software – SNMPView, to control and management multiple UPS on the
network.
Connect the NetAgent,
UPS and Network
(Chapter 3)
Setup the NetAgent IP address
or update firmware by using
Netility (Chapter 4)
Using the Brower to connect to
NetAgent by using the IP
address of it. (Chapter 5)
Using the shutdown
utility – ClientMate to
connect to NetAgent UPS
(Chapter 7)
Using the Telnet to
configure the NetAgent
UPS settings
(Chapter 6)
The NetAgent management
utility – SNMPView could be used
to manage multiple NetAgent
(Chapter 8)
Fig.7 NetAgent UPS installation flowchart
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Chapter 3. NetAgent, UPS and Network Connection
NetAgent II and NetAgent Mini provides External and Internal model for
different UPS interface requirement. Please reference the following description
for detailed information of UPS and network connection.
Section1. Install the NetAgent II with UPS and Network
NetAgent II - External
NetAgent II - Internal
To LAN
Cable Connection
DC adapter
AC Power
Fig.8 NetAgent II Installation
1.1 For External NetAgent II
Connect the NetAgent II Adapter to LAN, using the appropriate UTP port.
Connect the specified serial cable (M2501/M2502/M2505) from NetAgent II
Adapter to the serial port of UPS.
Plug supplied AC adapter to the wall socket, the other side connection with
NetAgent Adapter.
1.2 For Internal NetAgent II
Insert the Net Agent Card into the slot of UPS.
Connect the Net Agent Card to LAN, using the appropriate UTP port.
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Section2. Install the NetAgent Mini with UPS and Network
NetAgent Mini - External
NetAgent Mini -Internal
To UPS
To LAN
To
DC Adapter
To UPS
To LAN
2.1 For External NetAgent Mini
Connect the NetAgent Mini to LAN, using the UTP port.
Connect the cable from NetAgent Mini to the serial port of UPS.
Plug the DC adapter to UPS outlet, the DC plug connected with NetAgent
Mini.
2.2 For Internal NetAgent Mini
Please make sure the connector direction of the cable is correct before
connecting to the NetAgent.
Connect the NetAgent module to LAN, using the UTP port.
Warning: Please make sure the input Voltage and Frequency of the DC power adapter
(NetAgent II – DC 9V / NetAgent Mini – DC 6V or 5.3V) is correct before plug the
power into!
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Chapter 4. Using Netility Setup IP.Update Firmware
Section1. Install Netility
Insert NetAgent Utility CD to the CD-ROM driver and execute Netility.exe.
After complete installation, there will be a ‘Netility’ group in Windows ’Start’
‘Program Group’.
Fig.9 Netility Group
Click “Netility” could initiate the Netility and enter the mail window for
configuration.
Section2. Using Netility
The main window of Netility is here below,left table is to show you all of
NetAgent be searched in LAN; right side is function selection menu.
Select Network card in you system
Configure NetAgent UPS
Update NetAgent UPS Firmware
About Netility
Search NetAgent UPS on network
Fig.10 Netility Main Window
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NetWork Selection
After execute Netility, Netility would search computer’s internet card
automatically, or, click on Network Selection from the main page. The screen
would show the internet card that has been searched. Now, click on the
internet card that connects with internet, then return to the main page.
Automatically, Netility would shows the NetAgent UPS Lan that was been
seeked.
Fig.11 Netility: NetWork Selection
Configure
Choose the Netagent UPS from the right of the screen, then click “Configure”,
would shows the following setting page.
IP Address:Set IP address for Netagent UPS
When use at the first time, please set IP address; subnet mask; and gateway.
After setting, enter IP address from Telnet or Browser to connect to Netagent’s
website.
When using DHCP or BOOTTP to set up IP address, IP address, Subnet Mask
and Gateway would receive directly by the system.
Fig.12 Netility : Set IP address for NetAgent UPS
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Advanced:Advanced Netagent UPS Setting
In order to ensure the secure management of UPS, Netility provides two
protecting function:
Netility Password
After password setting here, there is no way to give any command to Netagent
by Netility software without user’s password. (NB. If lose this password,
Netagent UPS will never be able to complete any upgrade process.)
Management Protocol
Netagent UPS provides HTTP(WEB) and Telnet to reference any related
parameter setting for the manager. Concerning with security, the manager
could build use openly or any advance port setting upon the above two
methods. Followings are the description:
1. At advanced setting, two functions were set as activated by using port
number 80 and 23.
2. Untick means not using the function.
3. When set to the other port value, full IP Address must be entered in order to
login to the website or Telnet.
For example,
Set 81 as HTTP port number, then http://192.168.0.177:81 must be typed
at the web address to proceed to Netagent UPS’s website.
Set 24 as Telnet port number, then "192.168.0.177 24" must be typed at
Telnet to proceed to the Telnet screen of NetAgent UPS.
Fig.13 Netility : Advanced setting of Netagent UPS
Download Firmware
NetAgent offer convenient firmware upgrade function. When you are going to
upgrade firmware, click Download Firmware from NetAgent Setup menu, click
“Browser” select new firmware file (*.bin) and press “Start”. Thus, Net Agent’s Red
LED and Yellow LED flashing alternative means the firmware is upgrading. After
upgrade completed, Net Agent will auto reboot. (Please connect to the
http://www.megatec.com.tw/CustomerService/Download/CSDownload.htm)
for the latest firmware)
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Note:Net Agent provided well-considerable protection function. If uploading was
interrupted and raised data in incomplete, Net Agent will keep its default to avoid of
complete data loss. In the case, just repeat “firmware upload” as well.
Fig.14 Netility : Update NetAgent UPS firmware
About - Netility version examined
Fig.15 Netility version examined
Search NetAgent - Search Lan’s Netagent UPS manually
Netility would search Netagent UPS from Lan automatically, or the user could
search manually by click on “Search Netagent”.
Fig.16 Netility:Netagent UPS search manually
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Chapter 5. UPS Web management by NetAgent
Section1. Introduction
After finishing NetAgent installation, including hardware installation and IP setting, you
are now able to go to NetAgent web site to monitor and control UPS by inputting
NetAgent IP address in Browser.
Starting the Web Brower (Netscape or Internet Explore
Enter the NetAgent IP Address (Which is setting on Netility, e.g. 211.21.67.51).
Fig.17 Input NetAgent UPS IP address
On the first screen, enter the current password. If no password has been set, just
press [ENTER].
Fig.18 NetAgent UPS Login dialog
Section2. NetAgent UPS Web Interface
Enter NetAgent UPS Web page,there are 4 main function items in the first Web
page:
2.1 Information
2.2 Configuration
2.3 Log Information
2.4 Help
Enter the main function item, the sub-menu items will be shown on the left side
of the page. When using this NetAgent for the first time, please enter the
[Config] menu item to set all the configuration items. Then the UPS status
could be correctly revealed by other pages.
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2.1 Information
Sub-Menu :
2.1.1 System Status
2.1.2 Basic Information
2.1.3 Current Status
2.1.4 Remote Control
2.1.5 Meter/Chart
2.1.6 Environment Sensors-NetFeeler Lite
Note: The options available on this menu depend on the UPS mode. (e.g. For the Basic
UPS, the “Current Status” & “Meter” will not available.)
2.1.1 System Status
This page is to show NetAgent system information and Network settings.
Values shown here are either provided by NetAgent itself or they are user
settings from the Configuration pages.
System Information
This section is to show NetAgent system information. Values in Hardware
Version/Firmware Version/Serial Number/System Time, are provided by NetAgent
itself. Other values are user settings from the Configuration pages.
Network Status
This section is to show NetAgent Network settings. The MAC address is provided by
NetAgent. All other values in this section are user settings from the Configuration
pages.
Fig.19 System Status
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2.1.2 Basic Information
This page is to show UPS basic information. Values here are either provided
by the UPS or they are user settings from the Configuration pages.
UPS Information
Information about UPS Manufacturer/UPS Firmware Version/UPS Model are
provided by the UPS.
Battery Information
Values here are user settings from the Configuration pages.
Rating Information
Values here are user settings from the Configuration pages.
Fig.20 Basic Information
2.1.3 Current Status
This page is to show the UPS current status. Users can choose an interval
from the drop-down box to refresh the status readings.
UPS Status
This section is to show the UPS power status. The abnormal status will be displayed
in red when there is a power event.
Input Status
This section is to show the UPS input status, including AC Status/Input
Voltage/Input Frequency. Values here will be shown in red when an abnormal status
condition occurs.
Output Status
This section is to show the UPS output status, including Output Voltage/Output
Status/UPS Loading. Values here will be shown in red when an abnormal status
condition occurs.
Battery Status
This section is to show the UPS Battery Status, including Temperature/Battery
Status/Battery Capacity/Battery Voltage/Time on Battery. Values here will be shown
in red when an abnormal status condition occurs.
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Fig.21 Current Status
2.1.4 Remote Control
This page is to provide remote UPS test functions. Choose the test item, then
click on 'Apply' to execute it. (Please refer to the UPS manual for individual
UPS Test functions.)
If you are using a Contact Closure UPS, you will only be able to use the
function ' Turn off UPS when AC Failed'.
Cancel Test
This function is to abort a test when it is executing.
Turn off UPS when AC failed/Reboot UPS
Selecting ' Turn off UPS when AC failed' will turn off the UPS. You can reboot the
UPS by selecting ' Reboot UPS'.
Put UPS in Sleep mode for __ minutes/Wake up UPS
When the UPS is put into Sleep mode, it will not provide power. The UPS will
provide power again after Sleep mode time is complete.
Fig.22 Remote Control
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2.1.5 Meter/Chart
This page displays temperature, capacity, load, voltage..etc of the UPS by
appearing with metres diagrams.
Fig.23 Meter/Chart
2.1.6 Environment Sensors-NetFeeler Lite
A NetAgent with three ports can be connected to a NetFeeler Lite to detect the
environment status. NetFeeler Lite can detect Temperature , Humidity and
water(Water). It can receive signals from wireless smoke sensors, gas sensors
and security sensors to detect further environmental conditions.
This page is to show details of the environment detected by NetFeeler Lite.
Users can choose an interval from the drop-down box to refresh the status. All
settings can be set in the Configuration/NetFeeler Lite page. The status will be
displayed in red when NetFeeler Lite detects an abnormal status condition. In
addition, NetFeeler Lite will also set off an alarm for notification.
Environmental Temperature
This section is to show current temperature which is detected by NetFeeler Lite.
Environment Humidity
This section is to show current humidity which is detected by NetFeeler Lite.(shown
as%)
Water Status
This section is to show water presence (ie. flood)which is detected by NetFeeler
Lite.
Smoke Status
This section is to show smoke presence (ie. fire) which is detected by smoke
sensors.
Security Status
This section is to show open/close status for doors and windows. NetFeeler Lite can
monitor up to 7 Security Sensors.
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Fig.24 Environment Sensors - NetFeeler Lite
2.2 Configuration
Sub-Menu :
2.2.1 UPS Configuration
2.2.2 UPS On/Off Schedule
2.2.3 Network
2.2.4 SNMP
2.2.5 Email
2.2.6 WEB/Telnet
2.2.7 System Time
2.2.8 NetFeeler Lite
2.2.9 Language
Please set each parameter correctly, so that Netagent would operates
properly.
Note: This page’s selection would differ according to the differnent interface of the UPS.
2.2.1 UPS Configuration
This page is to set the UPS configuration. Any wrong settings will cause
incorrect display values or disconnection between the UPS and NetAgent.
UPS Properties
UPS Communication Type
This section is to set up the communication interface of the UPS. (eg. Contact
Closure/RS232/3 phase etc.) Please refer to the UPS manual to set the correct
communication type. Any wrong settings will cause disconnection between the UPS
and NetAgent.
UPS Rating Voltage(V)
This section is to set the UPS Rating Voltage. (Unit: Volt) Please refer to the UPS
manual.
Number of Battery
This is to set the UPS battery unit number. Please refer to the UPS manual.
Battery Charge Voltage
This section is to set the UPS battery Charge Voltage. (Unit: Volt) Please refer to the
UPS manual.
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Last Battery Replaced Date ( mm/dd/yyyy)
This section is to record the date when the UPS battery was last replaced.
UPS Recorded
UPS Data Log
This section is to set how often the UPS data should be logged.
Test UPS
Test UPS for every
This section is to schedule the UPS to test once a week or once every two weeks.
Test UPS on Weekday
This section is to set the UPS to test on a particular day of a week.
Time of UPS Testing ( hh:mm)
This section is to set the UPS to test at a certain time on the test day.
Warning Threshold Value
Time Out when Connection Lost
This is to set a certain period of time. When NetAgent loses contact with the UPS it
will send a disconnection warning message after this certain period of time
This section is to set a period of time after which NetAgent will send a disconnection
warning message. This warning message will be sent after NetAgent has lost
contact with the UPS for the time specified.
Critical Loading (%)
This section is to set the UPS critical loading. (shown as %) NetAgent will send a
warning message when the UPS is overloaded.
Critical Temperature (C)
This section is to set the UPS critical internal temperature. NetAgent will send
warning messages when the UPS overheats.
Fig.25 UPS Configuration
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2.2.2 UPS On/Off Schedule
This page is to schedule On/Off time for the UPS.
Weekly Schedule
This section is to set the time to turn on/off the UPS each day in the week.
Date Schedule
This section is to set the time to turn on/off the UPS on particular days. (Eg,
holidays.) The settings here override the settings in ¡¥ Weekly Schedule¡¦.
Warning will be initiated _ before Schedule shutdown event
NetAgent will send a warning message before a scheduled shutdown. This section
sets the delay time period after the message is sent and before the scheduled
shutdown is started.
Fig.26 UPS On/Off Schedule
2.2.3 Network
This page is to set NetAgent Network settings.
IP Address
This section is to set NetAgent IP address.
Subnet Mask
This section is to set NetAgent Subnet Mask.
Gateway
This section is to set NetAgent Gateway.
Obtain an IP address
This section is to choose to set NetAgent IP address manually or via DHCP.
The above 4 sections can be set in Netility as well. NetAgent will reboot after any of
the above are changed.
DNS Server IP
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Primary DNS Server IP
This section is to set NetAgent primary DNS Server IP address.
Secondary DNS Server IP
This section is to set NetAgent secondary DNS Server IP address. NetAgent
will use the secondary DNS Server IP address when the Primary DNS Server IP
address is not working.
Ethernet
Connection Type
This section is to set communication speed between NetAgent and Network.
NetAgent will reboot after Connection Type is changed.
Fig.27 Network
2.2.4 SNMP
This page is to set NetAgent SNMP settings so it can be used by a NMS
( Network Management System). (Eg: SNMPView) SNMPView can be found
on the NetAgent Utility CD.
MIB System
System Name
This section is to give a name to a NetAgent.
System Contact
This section is to give a name to the administrator.
System Location
This section is to set NetAgent location.
Access Control
Manager IP Address
This section is to set the IP address that the administrator can manage NetAgent
from. It is valid for up to 8 IP addresses. To manage NetAgent from any IP address,
enter *.*.*.* into ¡¥Manager IP address¡¦.
Community
This section is to set a Community name for NMS. The community name has to be
as the same as the setting in NMS.
Permission
This section is to set authorities of administrators. Options are Read, Read/Write,
and No Access.
Description
This section is for an administrator to make notes.
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Trap Notification
Receiver IP Address
This section is to set receivers IP address for receiving traps sent by NetAgent. It is
valid for up to 8 IP Addresses.
Community
This section is to set a Community name for NMS. The community name has to be
as the same as the setting in NMS.
Severity
This section is to set Trap receiver levels. There are three levels of Trap receiver :
• Information: To receive all traps.
• Warning: To receive only “warning” and “severe” traps.
• Severe: To receive only “severe” traps.
( Please refer to NMS manual for Trap levels.)
Accept
This section is to set to receive a trop or not.
Description
This section is for an administrator to make notes.
Event
This section is to select events for NetAgent to send traps. Clicking on Select will
open a Select Events List. Event Traps may be selected from this list.
Fig.28 SNMP
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2.2.5 Email
This page is to set Email details for use by NetAgent.
Email Server
This section is to set NetAgent Email Server .
Sender’s Email Address
This section is to set NetAgent’s Email address.
Email Server Requires Authentication
This section is to set whether the Email Server requires authentication.
Account Name
This section is to set an Email account name when the email server
requires authentication.
Password
This section is to set a password when the email server requires authentication.
Send Email When Event Occurs
This section is to set NetAgent to send warning Email when an event occurs.
Recipient’s Email Address (for Event Log)
This section is to set Email Addresses to receive warning email sent by NetAgent
when an event occurs. It is valid for up to 8 Email addresses.
Event
This section is to select events for NetAgent to send warning email. Clicking on
Select will open a Select Events List. Event email may be selected from this list.
Recipient’s Email Address (for Daily Report)
This section is to set Email Addresses to receive Daily Report email sent by
NetAgent when an event occurs. It is valid for up to 4 Email addresses.
Send Email for Daily Report ( hh.mm.ss)
This section is to set a particular time for NetAgent to send Daily Report every day.
Fig.29 Email
26
2.2.6 WEB/Telnet
This page is to set up the User Account in NetAgent.
User Name
This section is to set a user name for NetAgent web pages. It is valid for up to
8 users. Users have to input the user name to get access to NetAgent web pages
from a web browser.
Password
This section is to set a password for NetAgent web pages. Users have to input the
password to get access to NetAgent web pages from a browser.
Permission
This section is to set user’s authorizations of Read, or Read/Write.
IP Filter
This section is to set a particular IP address. Users can only gain access to
NetAgent web pages if they come from this IP address. If you want to manage
NetAgent from any IP address, you can set it as *.*.*.*
Fig.30 WEB/Telnet
2.2.7 System Time
This page is to set NetAgent system time. You can provide NetAgent with up to
2 time servers or you can set a time zone.
Time Between Automatic Updates
This section is to set an interval for time synchronization.
Primary Time Server / Secondary Time Server
This section is to set a Primary Time Server and a Secondary Time Server for
NetAgent.
Time Zone (Relative to GMT)
This section is to set a different time zone for different countries.
System Time (mm/dd/yyyy hh:mm:ss)
This section is to set NetAgent system time manually.
Set this in the format: mm/dd/yyyy hh:mm:ss
Fig.31 System Time
27
2.2.8 NetFeeler Lite
This page is to set Environment sensors-NetFeeler Lite configurations.
Critical UnderRun
This section is to set the lowest critical values for temperature and humidity.
NetFeeler Lite will send a warning message when it detects temperature or humidity
values below these settings.
Critical OverRun
This section is to set the highest critical values for temperature and humidity.
NetFeeler Lite will send a warning message when it detects temperature or humidity
values above these settings.
Fig.32 NetFeeler Lite
2.2.9 Language
This page is to set the language for NetAgent.
Interface Language
This section is to set the language for NetAgent web pages. When users
start NetAgent in a browser, NetAgent will auto detect the language in the
computer system and show the same language on its web pages. Users can also
choose the languages they prefer from the “Interface Language” list.
Note: Users will have to enable cookies before they use this function.
Email Preferences
This section is to set the language for Email sent by NetAgent.
Fig.33 Language
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2.3 Log Information
Sub-Menu :
2.3.1 Event Log
2.3.2 Data Log
2.3.3 Save Data Log
Note: This page’s selection would differ according to the differnent interface of the UPS.
2.3.1 Event Log
This page is a UPS Event log. It shows a record of all events, giving the
Date/Time of the event and a detailed description of each. It can log up to 99
events. When this limit is reached NetAgent will delete the earliest event
record and continue logging new events.
Date/Time
This is a record of the Date ( mm/dd/yyyy ) and Time ( hh:mm:ss ) that the event
occurred.
Description
This is a detailed description of the event.
Fig.34 Event Log
2.3.2 Data Log
This page is a UPS data log. It records UPS Input Voltage/Output Voltage/
Frequency/ Loading/Capacity/ Temperature. It can log up to 500 events. When
this limit is reached NetAgent will delete the earliest event record and continue
logging new events. Logs can be saved in CSV format by clicking on “Save
Data Log”.
Date/Time
This is a record of the Date (mm/dd/yyyy ) and Time ( hh:mm:ss ) that the data was
recorded. The interval between every log can be set in /Configuration/ UPS
configuration/ UPS recorded/UPS data Log/.
Input Volt.
This section shows records of the UPS Input voltage readings. (Unit: Volt.)
Output Volt.
This section shows records of the UPS Output voltage readings. (Unit: Volt.)
Loading
This section shows records of the UPS Output loading. (shown as %)
Capacity
This section shows records of the UPS battery capacity. (shown as %)
Frequency
This section shows records of the UPS Input Frequency. (Unit: Hertz)
Temp.
This section shows records of the UPS internal temperature. (unit: degrees
Centigrade)
29
Fig.35 Date Log
2.3.3 Save Data Log
This function is to record RS232 UPS’s voltage, frequency, load, capacity,
temperature..etc to save as another file for the other purpose to the manager.
Fig.36 Save Data Log
2.4 Help
Sub-Menu :
2.4.1 Help
2.4.2 About
Note: User may check Netagent’s instruction, version of software/hardware,manufacture..etc
from here
30
Chapter 6. Telnet (Remote Monitoring)
Section1. Introduction
NetAgent supports multiple Network Management systems and LAN protocols.
After finishing hardware installation, you are now able to choose any utilities
that provided by NetAgent to monitor and control UPS.
Here are introduction for using Telnet.
Section2. Telnet Configuration
Select “Start” from Windows, click “Run” to key-in NetAgent IP Address
Fig.37 Telnet startup
Successful link-up display:
Fig.38 Telnet Connection
Initial to setup, please press “Enter” to enter telnet main screen. If the User
Name and Password had been set before, please enter actual value to
access.
Fig.39 Telnet: Input User Name / Password
Main screen is as follows:
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Fig.40 NetAgent Telnet window
♦ Set IP Address.
This function allows you to setup IP Address, Gateway Address, Subnet Mask
parameters.
♦ Set SNMP MIB System.
This function allows you to set the MIB system group parameters.
♦ Set SNMP Access Control.
This function allows you to set the Manager IP, Community, Access Permission.
Note:The configuration of ‘Set SNMP Access Control’ is only used for SNMP Network
Manager.
♦ Set SNMP Trap Notification.
If you want to use a PC and perform the ‘Trap’ function of SNMP manager to
manage UPS through Net Agent, the IP address of the PC must be added in this
list of Net Agent.
Note:The configuration of ‘Set SNMP Trap Receiver’ is only used for SNMP Network
Manager.
♦ Set UPS Properties.
This allows you to setup the Communication Type of UPS, UPS Device Name
and Battery Replacement Date.
♦ Set UPS Devices Connected.
This allows you to setup the System Name, Rating which connected.,
Connected.
♦ Set System Time & Time Server.
This allows you to setup the System date, time and two time servers.
♦ Set Web and Telnet User Account.
This is allows to set users account’s authority.
♦ Set E-mail.
This is allows to set e-mail accounts to receive power event notification for
emergency management.
♦ Reset Configuration to Default.
Set all values to their default settings.
♦ Save & Reboot.
Save the current configuration data, including any changes you have made, and
reboot the Net Agent.
♦ Exit Without Saving.
Exit, all configuration changes will be lost.
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Chapter 7. ClientMate - Windows Shutdown Utility
ClientMate is a utility for connecting to the RUPS 2000, UPSilon 2000 and
NetAgent. This utility is for the Windows platform. When the ClientMate get
the power failure signal from the RUPS2000, UPSilon 2000, or NetAgent. The
ClientMate will save the files and shutdown the system gracefully. When the
hardware installation of the NetAgent has been completed, you could install
the ClientMate on any of the Windows system on the network. When the
ClientMate detects the AC Fail, Battery Low, Schedule Shutdown signals from
the NetAgent, it will save the file and shutdown the system. Please check the
operation description here below.
Section1. Install ClientMate
Put the NetAgent Utility CD into the CD driver. And execute the “ClientMate”
program.
After complete installation, there will be a ‘ClientMate’ group in the Windows
Start group.
Fig.41 ClientMate Group
Click “ClientMate” to initiate the ClientMate and start using the ClientMate.
Section2. Using ClientMate
Please find the ClientMate main window here below:press the left icon to enter
the configuration dialog. On the right of the window is the current status of the
UPS.
Configuration
Closed Files
Connect IP address
About ClientMate
AC power status
Battery Status
Event History
Fig.42 ClientMate main window
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2.1 Configuration
When the ClientMate gets the signal from the NetAgent about the AC power
failure or battery low signals, the ClientMate will based on the configuration
below to initiate the shutdown process. The details of the configuration are
here below.
Fig.43 ClientMate: Configuration
♦ Host Connection
Configure the Host connection IP address.
♦ Host
Press the “Query” to search the host on the network automatically. If a host
located on different network segment. Please input the IP in the HOST edit box.
The IP searched on the Connect Query:
(N): The NetAgent Host
(S): The UPSilon2000 or RUPS2000 Host
♦ Community Name (For NetAgent only)
The community name of the NetAgent, thus the ClientMate could be able to
make connection to NetAgent.
♦ Computer Shutdown
Setting the shutdown configurations.
♦ Broadcast Warning Messages (On Server platform only)
To configure if sending the warning messages when power failed (only for
WinNT, Win2000 and XP server operating system)
♦ Shutdown Windows
To configure if shutdown the Windows system when power failure.
♦ When AC failed, commence computer shutdown sequence in xx Min.
To configure the time delay between the AC failure and the system shutdown.
34
♦ When Battery Low, commence computer shutdown sequence in xx
Min.
To configure the time delay between the Battery Low and system shutdown.
♦ Notify Scheduled shutdown before xx Min.
Time before the ‘Schedule Shutdown’ to make notification.
♦ Turn Off UPS (For NetAgent Only)
Setting if to turn-off NetAgent UPS AC power after system shutdown.
♦ Turn Off UPS shutdown sequence in xx Sec.
Time delay of turn-off the UPS power.
♦ Auto save application files
Check if to save the application files before system shutdown.
♦ Run Application before shutdown computer
Execute the application before system shutdown.
2.2 Closed Files
User could review all the files closed during previous shutdown process. If the
“Auto save application files” function has been turn-on in the “Setting” dialog,
the details of the closed application and files could be reviewed here.
Fig.44 ClientMate: Closed Files
2.3 About
Press this button could review the version information of the ClientMate, as
here bellowed.
Fig.45 ClientMate:About
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2.4 IP address of connection
Status ICON
Description
Already connect to NetAgent UPS at IP 211.21.67.51
Does not connect to any NetAgent.
2.5 AC power status
Status ICON
Description
The connected NetAgent UPS AC power is normal.
The connected NetAgent UPS AC power is failed.
2.6 Battery Status
Status ICON
Description
The connected NetAgent UPS battery is in normal
condition.
The connected NetAgent UPS is in battery low
condition.
2.7 Status History
In the right-lower corner of ClientMate, the ‘Status History’ showing all the
network status and UPS status happened.
36
Chapter 8. SNMPView – Windows Based UPS Management System
Section1. Introduction
SNMPView is a software to remotely monitor and control multiple UPS
connected to a network. When an event occurs, SNMPView can be
programmed to send an email or a pager to inform the designated network
manager. It can also inform the user of the UPS current condition or
configuration, perform self-test, send a history file, turn the UPS On/Off and
more.
SNMPView features;
A windows interface that is simple and user friendly.
Automatic detection and identification of any UPS with NetAgent II or NetAgent
Mini connected to a network.
Capable of simultaneously monitoring up to 1,000 UPS
Remotely control, monitor, and manage the networked UPS (Turn On/Off,
Self-test, etc...)
Able to simultaneously support both RS-232 Interface (1 or 3 phase) and
Contact Closure Interface UPS.
UPS condition displayed in either a graphic or analog bar chart.
Supports MegaTec's SNMP Agent and SNMP Internal Card.
Section2. System Requirements
LAN/WAN network system with TCP/IP
RS-232 Interface or Contact Closure Interface UPS
External SNMP Agent or SNMP Internal Card
Microsoft Windows 95, 98, NT, 2000, XP, Me, 2003
37
Section3. Install SNMPView
3.1 Install SNMPView
Put the NetAgent Utility CD into the CD driver. And execute the
SNMPView program.
After installation, there will be a SNMPView group in the Windows Start
group.
Click “SNMPView”
“SNMPView for Windows” to start using SNMPView.
38
3.2 Using SNMPView
When use SNMP view at the first time, the system will ask for input the user's
name and password. Please enter the default value as follows to start the
SNMPView.
User Name: Admin
Password: <blank> (just press <Enter>)
After the SNMPView program start up the main windows will be displayed.
The left panel will list the available stations by area and the right panel will list
the UPS, Host Name, Startup Time, Manager and Location of UPS found in
each station.
Shows that the device is a UPS
Shows that the UPS is Battery Low
Shows that the UPS is Disconnect / Off-Line
39
3.3 SNMPView Buttons
Enumerate
:
Search all SNMP hosts that supports Public group and
display them on the screen
Add UPS
:
Manually add a host into the window
Delete UPS
:
Manually delete a host into the window
Group
:
Shows the Main group windows
Settings
:
If the host is a UPS, just click on it to view and modify the
UPS’s general information
Monitor
:
If the host is a UPS, just click on it to start monitoring UPS
View
:
Display in either, Large icons, small icons or details
Event Log
:
Records the UPS, date, time and description of an event.
Data Log:
:
Records data of all UPS listed.
Options
:
Sets the SNMP Parameter for community, Trap port and
UPS SNMP port
3.3.1 ENUMERATE
Start SNMPView and
press the “Enumerate”
button, SNMPView will
start a search for all the
NetAgent on network and
list them in the main
window.
40
3.3.2 ADD UPS
Click “Add UPS” to enter the IP
address of the UPS manually.
Once entered, the UPS will be
shown on the main list.
3.3.3 DELETE UPS
Click and highlight the UPS to be deleted from the list. Press “Delete UPS”
button to remove the selected UPS from the SNMP list.
Press and hold the “Shift” key to select multiple UPS.
3.3.4 GROUP
This is to show the Main group window.
3.3.5 SETTINGS
The “General” tab allows you to
set standard information about
the UPS as well as the general
settings.
41
“Email” Tab
Click the “Email” tab from the
settings windows to configure
the
SNMPView
E-mail
Warning
configuration,
diagram shown below:
♦ Sender Display Name: Fill out this field with the name of the sender. This will
be displayed in the “From:” within the email.
♦ Sender Email Address: Enter the email address
♦ Mail Server: Fill out this field with the appropriate SMTP Server.
Use either IP
address or the domain name.
♦ Server Requires Authentication: Enter the username and password.
♦ Notified Email Address: for “Power abnormal condition”.
conditions. Click “Add” to enter an E-mail address.
“Pager Notification” Tab
Click the “Pager notification”
tab to edit the pager settings.
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Click to set TRAP
Trap List
This sets the trap notification.
Double click to edit the Trap settings.
UPS Loading
This determines the UPS loading. Double to edit the Device Information.
3.3.6 MONITOR
Highlight the desired UPS and click on “Monitor” to check and view information
about the UPS. SNMPView detects whether the Host is a UPS and then
displays the result in the bottom part of the Window.
Double click the desired UPS will also bring up the “Monitor” window.
43
“Meter” Tab
The “Meter” tab displays the
following information;
♦ Input
Voltage: Show the
voltage input from AC power.
♦ Output Voltage: Show the
voltage output from UPS.
♦ Capacity: Shows the UPS
charge.
♦ UPS Loading: Show the
loading of UPS. Display on
meter.
♦ Input Frequency: Frequency
of AC power.
♦ Temperature:
Current
temperature of the UPS, in
Celsius and Fahrenheit
Shows Connection with the UPS
Shows that the AC Power is Normal / Abnormal
Shows the Battery Voltage status
Shows the Battery condition (normal / abnormal)
Shows if the UPS is online or offline
Test results (normal / abnormal)
Select a UPS from the main screen list. Click “Monitor” or double click on the
UPS. This will enable the user to monitor the current condition of the UPS.
44
“Digital” Tab
Display (highlighted in blue) the
current input and output voltage,
input frequency, battery capacity,
UPS loading and temperature. It
also logs the maximum and
minimum encountered values of
each item since start-up.
“Details” Tab
Displays general information
about the UPS, it’s IP Address,
Location, Manufacturer, Model
and version, etc.
“Event Log” Tab
This section logs any changes in
the system.
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“Control” Tab
UPS control
•
•
•
•
•
•
•
Turn-Off UPS: Immediately
turn off the UPS
Reboot UPS: Reboot the
UPS after 12 seconds and
restart the UPS after another
1 minute.
Flash LED: Flash the UPS’s
LED display. (Optional
function of the UPS)
Cancel Shutdown: The UPS
will cancel the “Turn-Off UPS”
action (Optional function of
the UPS)
Simulate AC Fail: Simulate
system power failure
UPS Sleep: Put UPS to sleep
mode
Conserve Battery: Close UPS
loading, conserver the current
battery capacity.
Select the appropriate UPS control, and click on the “Execute >>” button to
start the process.
ATTENTION:
The above features are only available for UPS that provides these functions.
Test Control
•
•
UPS Self-test: Set UPS to conduct self-test.
UPS Calibration: View testing order results
Turn-Off Parameters
• Turn-Off Delay: Specify delay in seconds, up to a max of 600 seconds.
• Sleep Time: Specify the sleep time in minutes; up to a max of 9999 minutes.
Test Period
• Unknown: The test period is defined by UPS and not able to be controlled
by manual.
• 2 weeks: Conduct a test every two weeks.
• Weekly: Conduct a test every week.
• Never: Never conduct a test
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3.3.7 VIEW
Large Icon View
Small Icon View
Detail View
47
3.3.8 EVENT LOG
•
This button records and lists
events for a particular UPS.
3.3.9 DATA LOG
•
Records data of all UPS
listed.
3.3.10 OPTION
Sets the SNMP Parameter for:
• Community: give it a name.
• Polling Interval: sets the
interval at with the SNMP
refreshes itself.
• SNMP Trap port: Set the Trap
port
• UPS SNMP port: Set the UPS
SNMP port.
48
MENU
Device
• Add Group
Add a new Group folder into
the main list
User to enter group name
•
Export Configuration
Save the configuration in .dat
configuration
•
Import Configuration
Note: All existing
configurations will be
replaced.
User
• Change Password
•
User Management
The Administrator can
manage the user accounts
and their password here.
Click on:
“Add User…” to add a new
user
“Delete” to remove a user
“Change Password” to
change password.
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Help
• Contents: This help menu
• About
Gives the current SNMP
version, license and contact /
info mail.
50
Appendix - Update the firmware of NetAgent UPS
NetAgent provides the following convenient methods for user to update the
latest firmware of the NetAgent
1. Use “Download Firmware” function under Netility to update it
(suitable for all NetAgent version, please refer to Chapter 4)
2. Enter the web page of the NetAgent UPS, then click “update software”
under the About of NetAgent. Once clicked, it will links to Megatec’s
website directly to update. (suitable for BK,CK,DK version)
3. Use FTP to update (suitable for BK,CK,DK using firmware version 2.35
and later)
The FTP is a easy and common way to upload the latest firmware into the
NetAgent. Please follow the instruction below to update the firmware. If there is
other FTP client application on your computer, that will also be fine to use it for
updating the firmware.
For example: if wish to update the latest firmware of the NetAgent UPS which IP
address is 192.168.50.179, then please operate with the steps below:
(1) Enter Windows, then type ftp 192.168.50.179 under “Run” of the “Start Menu”
(2) After executed, the systems will requests for the user name and password. Please
enter “admin” under the user name and enter the password that was been set at
Netility under password. If did not set before, then please enter the default value as
user name: “admin” and nothing under password. (press “Enter”).
- Once the account and password been checked, the server will response with 230
OK to indicate Login succeeded.
- If entered wrong account and password, the server will response with 530 Not
Logged in to indicate Login failed.
(3) Operation commands as followings:
-1s: This command is to request server to list up all the file and sub file under current
Menu. User may finds out the firmware version of the NetAgent UPS of its IP.
-put<client’s file route>: This command is to ask the client to copy its specific file route
to the Server point. User may use this method to upload the latest firmware to the
remote NetAgent
-quit: This command is to allow the user to logout with the current username account
as well as close the connection of FTP.
For example: The picture below is to upload the latest NetAgent firmware file (c:\
work\netagent\prjs\nag\2.32.DK520.bin ) which is in this computer to the NetAgent
UPS with IP address of 192.168.50.179
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4. Use IE browser to update (suitable for BK,CK,DK version)
This method is to enter the account, password and IP address of the NetAgent UPS which
the user wish to update under the website column. Once entered, user may see the
current firmware version, and then please copy the latest firmware to here to complete the
updating process.
Two method of entering:
(1) ftp://admin:password@192.168.50.179
Again, the password here is the one been set at Netility, if did not set anything before,
then enter NetAgent’s default value as:
Account: admin
Neglect password (ftp://admin:@192.168.50.179)
(2) ftp://192.168.50.179/ , when using this method to enter, the follow error message will
be show. At this moment, select “Enter Identity” at the top left corner of file menu.
Then enter admin as account name and password to re-enter again.
Once the connection been established, the following window will be display. Then the
user may transfer the latest firmware to here for the replacement in order to complete the
updating steps.
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53