User’s manual
www.vtechphones.com
Models:
CS5121-2/CS5121-3
CS5122-3/CS5121-4
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 47 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate
your new VTech telephone. Please review this manual thoroughly to ensure proper installation
and operation of this innovative and feature rich VTech product. For support, shopping, and
everything new at VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
Telephones identified with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
ii
Table of contents
Getting started . . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . 1
Telephone base and charger(s) installation . . . . 2
Battery installation and charging . . . . . . . . . 3
Mounting bracket installation . . . . . . . . . . . 4
Handset layout . . . . . . . . . . . . . . . . . . 6
Telephone base layout . . . . . . . . . . . . . . 7
Telephone settings . . . . . . . . . . . . . . . 8
Date and time . . . . . . . . . . . . . . . . . . . 8
Ringer . . . . . . . . . . . . . . . . . . . . . . . 9
Ringer volume (handset) . . . . . . . . . . . . . 9
Dial mode . . . . . . . . . . . . . . . . . . . . 10
Home area code . . . . . . . . . . . . . . . . . 10
Language . . . . . . . . . . . . . . . . . . . . 11
Telephone operation . . . . . . . . . . . . . . 12
Make calls . . . . . . . . . . . . . . . . . . . 12
Answer calls . . . . . . . . . . . . . . . . . . . 12
End calls . . . . . . . . . . . . . . . . . . . . 12
Volume . . . . . . . . . . . . . . . . . . . . . 12
Channel . . . . . . . . . . . . . . . . . . . . . 12
Call waiting . . . . . . . . . . . . . . . . . . . 13
Temporary tone dialing . . . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . . . . . . 14
Find handset . . . . . . . . . . . . . . . . . . . 14
Transfer an external call . . . . . . . . . . . . . 15
Directory . . . . . . . . . . . . . . . . . . . . . 16
Store a directory entry . . . . . . . . . . . . . . 16
Character chart . . . . . . . . . . . . . . . . . 17
Review the directory . . . . . . . . . . . . . . . 17
Edit a directory entry . . . . . . . . . . . . . . 18
Delete a directory entry . . . . . . . . . . . . . 19
Copy a directory entry into speed dial . . . . . 20
Dial a number from the directory . . . . . . . . 20
Speed dial . . . . . . . . . . . . . . . . . . . . 21
Store a speed dial entry . . . . . . . . . . . . . 21
Edit a speed dial entry . . . . . . . . . . . . . . 22
Delete a speed dial entry . . . . . . . . . . . . 23
Dial a speed dial number . . . . . . . . . . . . 23
Reassign speed dial locations . . . . . . . . . 24
About caller ID . . . . . . . . . . . . . . . . . . 25
Call log . . . . . . . . . . . . . . . . . . . . . 26
Review the call log . . . . . . . . . . . . . . . 27
Make call log entries ready to dial . . . . . . . . 27
Dial a call log number . . . . . . . . . . . . . . 28
Save a call log entry to the directory . . . . . . 29
Delete from the call log . . . . . . . . . . . . . 30
Call log display screen messages . . . . . . . . 31
Answering system . . . . . . . . . . . . . . . 32
Message capacity . . . . . . . . . . . . . . . . 32
Activate the answering system . . . . . . . . . 33
Set the clock . . . . . . . . . . . . . . . . . . . 33
Answering system setup . . . . . . . . . . . . 34
www.vtechphones.com
iii
Table of contents
Set number of rings . . . . . . . . . . . . . . . 34
Set telephone base ringer . . . . . . . . . . . . 35
Set remote access code . . . . . . . . . . . . 35
Set message alert tone . . . . . . . . . . . . . 36
Outgoing announcement . . . . . . . . . . . . 37
Play your announcement . . . . . . . . . . . . 37
Record your own announcement . . . . . . . . 38
Delete your announcement . . . . . . . . . . . 38
New message indication . . . . . . . . . . . . 39
Message playback . . . . . . . . . . . . . . . 39
Options during playback . . . . . . . . . . . . 39
Delete all messages . . . . . . . . . . . . . . . 40
Record and play memos . . . . . . . . . . . . 40
Record a memo . . . . . . . . . . . . . . . . . 40
Memo playback . . . . . . . . . . . . . . . . . 40
Call screening . . . . . . . . . . . . . . . . . . 41
Call intercept . . . . . . . . . . . . . . . . . . . 41
Message window displays . . . . . . . . . . . . 42
Remote access . . . . . . . . . . . . . . . . . 43
Appendix . . . . . . . . . . . . . . . . . . . . 44
Handset display screen messages . . . . . . . 44
Battery . . . . . . . . . . . . . . . . . . . . . . 46
Important safety instructions . . . . . . . . . . 47
iv
Troubleshooting . . . . . . . . . . . . . . . . . 48
Operating range . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . . 59
About cordless telephones . . . . . . . . . . . 60
Warranty . . . . . . . . . . . . . . . . . . . . . 60
FCC, ACTA and IC regulations . . . . . . . . . 62
The RBRC ® seal . . . . . . . . . . . . . . . . . 63
Technical specifications . . . . . . . . . . . . . 64
Index . . . . . . . . . . . . . . . . . . . . . . . 65
www.vtechphones.com
Parts checklist
CHARGE
Your telephone contains the following items. Save your sales receipt and original
packaging in case your telephone needs warranty service.
1. Quick start guide
D EF
MNO
TUV
W XYZ
TONE
OPER
2. Handsets
(1 for CS5121-2,
2 for CS5121-3/CS5122-3,
3 for CS5121-4)
6. Charger adapters
4. Telephone base power adapter
(2 for CS5121-2,
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
5. Chargers
3. Telephone base with
mounting bracket
7. Battery compartment covers
(2 for CS5121-2,
(1 for CS5121-2,
2 for CS5121-3/CS5122-3,
3 for CS5121-4)
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
8. Batteries
(2 for CS5121-2,
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
10. User’s manual
9. Telephone line cord
www.vtechphones.com
Basic operation
A BC
JKL
PQRS
• To purchase
replacement
batteries or power
adapter(s), visit
our website at
www.vtechphones.
com or call 1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
Getting started
Getting started
Getting started
Telephone base and charger(s) installation
• Use only the
power adapter(s)
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call 1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
• The power
adapters are
intended to be
correctly oriented
in a vertical
or floor mount
position. The
prongs are not
designed to hold
the plug in place
if it is plugged into
a ceiling or an
under-the-table/
cabinet outlet.
Install the telephone base and charger(s) as shown below. Make sure that the
electrical outlet is not controlled by a wall switch. If you subscribe to high-speed
Internet service (Digital Subscriber Line - DSL) through your telephone lines,
you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more information
about DSL filters.
Telephone base
power adapter
Telephone
wall jack
Electrical outlet
(not controlled by
a wall switch)
DSL filter (not included)
required if you have
DSL high-speed
Internet service
Charger
adapter
Telephone line cord
AC 7.5V
Charger
Telephone base
www.vtechphones.com
Battery installation and charging
2
3
4
CHARGE
1
• If the handset will
not be used for
a long period of
time, remove the
battery to prevent
possible leakage.
• To purchase
replacement
batteries, visit our
website at www.
vtechphones.
com or call 1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
A BC
JKL
www.vtechphones.com
PQRS
TUV
TONE
OPER
D EF
MNO
W XYZ
Basic operation
Install the battery as shown below. The battery may have enough charge for
short calls. For best performance, charge the battery for at least 16 hours before
use. When the battery power is low, LOW BATTERY will be displayed and will
flash on the handset screen. When fully charged, the handset battery provides
approximately five hours of talk time or six days of standby time.
1. Insert the plug of the battery as indicated. Make sure it is plugged securely
and matches the color-coded label inside the battery compartment.
2. Place the battery with the label THIS SIDE UP facing up and the wires inside
the battery compartment.
3. Align the battery compartment cover flat against the battery compartment,
then slide it upwards until it clicks into place.
4. Charge the handset by placing it in the telephone base or charger. The handset
charge light will be on when charging.
Getting started
Getting started
Getting started
Mounting bracket installation
Your telephone base comes with the mounting bracket installed, ready for desktop
use. You may also mount your telephone onto a standard telephone wall plate.
Wall mounting bracket installation:
To prepare the telephone base for wall mounting, you will need to remove the
bracket if it is currently attached for desktop use. Press on the tabs located on
the legs of the bracket to loosen, then lift the bracket up and away from the
telephone base.
1. First, insert the lower portion tabs of the mounting bracket into the lower
grooves in the telephone base, then snap the upper portion tabs of the mounting
bracket into place.
2. Mount the telephone base on the wall by positioning it so the mounting studs
will fit into the holes on the telephone base and mounting bracket. Slide the
telephone base down on the mounting studs until it locks into place.
3. To remove the bracket, press both upper portion tabs firmly inward and pull
the bracket downward until it releases from the grooves.
Mounting bracket
upper portion tabs
middle grooves
AC 7.5V
lower portion
tabs
lower groove
Mounting bracket in wall mount orientation
www.vtechphones.com
upper grooves
Getting started
Getting started
Mounting bracket installation (continued)
www.vtechphones.com
Basic operation
Desktop/tabletop bracket installation:
Your phone comes ready for table or desktop use. If you have repositioned the
bracket for wall mounting and now want to return to desktop use, follow these
steps:
1. Insert the lower portion tabs of the mounting bracket into the upper grooves
of the telephone base.
2. Snap the upper portion tabs of the bracket into place.
3. To remove the bracket, press both upper portion tabs firmly inward and pull
the bracket upward until it is released from the grooves.
Getting started
CHARGE
Handset layout
CHARGE light
• On when the handset is charging in the telephone
base or charger.
/VOL-/CID
• When the telephone is not in use, press to
review the call log.
• Press and hold while the phone is not in use to
adjust ringer volume.
• During a call, press to decrease the listening
volume. A double beep will sound at the
lowest setting.
• Press to scroll down while in programming mode
or reviewing the redial list.
/FLASH
• Press to make or answer a call.
• During a call, press to receive an
incoming call when you receive a call
waiting alert.
TONE
• Press to switch to tone dialing temporarily
when using the pulse service (page 13).
CHAN/REMOVE
• Switch to a clearer channel while on a call.
• Press and hold to delete all records in the
call log when the phone is not in use.
• When reviewing the call log or redial list, press to delete the desired record.
PROG
• Press to enter programming mode
while the telephone is not in use.
*
A BC
D EF
JKL
MNO
PQRS
TUV
W XYZ
TONE
OPER
www.vtechphones.com
/VOL+/
• Press to display the directory when the
telephone is not in use.
• Press and hold adjust the ringer volume
when the telephone is not in use.
• During a call, press to increase the listening
volume. A double beep will sound when the
highest setting is reached.
• Press to scroll up while in programming mode
or reviewing the redial list.
SELECT/X-FER
• Press to store a programming option or a
directory entry.
• During a call, press to transfer a call to
another handset.
OFF
• During a call, press to hang up.
• While the handset is ringing, press to silence
the ringer.
• Press and hold while the telephone is
not in use to erase the MISSED CALLS
display.
• During programming, press to exit without
making changes.
#
• Press repeatedly to display other dialing
options when reviewing the call log (page 27).
REDIAL/PAUSE
• Press repeatedly to review the redial list.
• While dialing or entering numbers into the
directory, press to insert a dialing pause.
Telephone base layout
Message window
• Shows the status and number
of messages (page 42).
X/DELETE
• Pr e s s t o d e l ete m e s s ag e
currently playing (page 39).
• Press twice to delete all old
messages when answering
system is not in use (page 40).
Getting started
Getting started
/SKIP
• Press to skip to the nex t
message (page 39).
VOL+/ VOL• Press to adjust the playback
volume during playback (page 39).
IN USE light
• Flashes when there is an
incoming call.
• On steady while on a call.
/PLAY/STOP
• Press to play or stop messages
(page 39).
ANS ON/OFF
• Press to turn the answering
system on or off (page 33).
FIND HANDSET
• Press to page all handsets
(page 14).
RECORD
• Press to record a memo (page
40) or an announcement on the
answering system (page 38).
SET UP
• Press to enter to the set up
menu (pages 34-36).
CLOCK
• Press to preview the date and time. Press again to set the
clock (page 33).
www.vtechphones.com
ANNC
• Press to enter announcement
mode (pages 37-38).
Basic operation
/REPEAT
• Press to repeat a message
or press twice to play back
previous messages (page 39).
Telephone settings
Date and time
• In the event of a
power failure, the
time may need to
be reset.
If you subscribe to caller ID service, the date and time will be set automatically
with the next incoming call. If you do not have caller ID service, you can set the
date and time manually and individually for each handset.
1. Press PROG when the handset is not in use.
2. Press or until DATE/TIME is displayed. Press SELECT.
3. When the month is flashing, press or until the screen displays the correct
month and then press SELECT.
4. When the date is flashing, press or until the screen displays the correct
date and then press SELECT.
5. When the hour is flashing, press or until the screen displays the correct
hour and then press SELECT.
6. When the minute is flashing, press or until the screen displays the correct
minute and then press SELECT.
7. When AM or PM is flashing, press or to choose between AM or PM and
then press SELECT. You will hear a confirmation tone.
www.vtechphones.com
Telephone settings
ou can select from the different ringers.
Y
1. Press PROG when the handset is not in use.
2. Press or until the screen displays RINGER: and the current setting.
3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer.
4. Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each
ring tone.
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
Ringer volume (handset)
You can change the ringer volume to a comfortable level or turn the ringer off.
1. Press PROG when the handset is not in use. Press or until the screen
displays RINGER VOL: and the current setting.
2. Press SELECT. The current setting flashes, and you will hear a sample of the
ringer volume.
3. Press or to select ringer volume from OFF, LOW or HI. You will hear a
sample of the selected volume level.
4. Press SELECT to confirm your selection. You will hear a confirmation tone.
-OR-
1. Press and hold or until the screen displays RINGER VOL: and the current setting
when the handset is not in use. The current setting flashes and you will hear a sample
of the ringer volume.
2. Press or to select ringer volume from OFF, LOW or HI. You will hear a
sample of the selected volume level.
3. Press SELECT to confirm your selection. You will hear a confirmation tone.
www.vtechphones.com
• If the ringer
volume is set to
off, RINGER
OFF and
will be
displayed.
• Even if the ringer
volume is set to
off, the handsets
will still ring
when you press
FIND HANDSET.
• The telephone
base ringer
volume is set
separately. See
page 35 for
details.
Basic operation
Telephone settings
Ringer
Telephone settings
Dial mode
• If, in the future,
your telephone
service provider
requires you to
dial the area code
when making a
local call, or you
want to cancel the
home area code
you have already
programmed,
reprogram your
home area code
to 000.
• Press
CHAN/REMOVE
when in the home
area code menu
to delete the
stored home area
code. ___ will be
displayed.
10
If you have touch tone service, the telephone is ready for use as soon as the
battery is charged. If you have pulse (rotary) service, you will need to change
the dial mode.
1. Press PROG when the handset is not in use.
2. Press or until the screen displays DIAL MODE: and the current setting.
3. Press SELECT. The current setting flashes.
4. Press or to select TONE or PULSE.
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
Home area code
If you dial your local calls using only seven digits (area code not required), you can
program your home area code, following the steps below. By programming your
home area code, when you receive a call within your local area, the telephone
number will automatically be stored without the area code in the call log.
1. Press PROG when the handset is not in use.
2. Press or until the screen displays HOME AREA CODE.
3. Press SELECT. The stored area code is displayed with the first digit flashing.
4. Use the dial key pad to enter the desired home area code.
5. Press SELECT to confirm. You will hear a confirmation tone.
www.vtechphones.com
Telephone settings
Basic operation
Telephone settings
Language
1. Press PROG when the handset is not in use.
2. Press or until LANGUAGE is displayed.
3. Press SELECT. The current setting flashes.
4. Press
or
until the screen displays the desired language (English,
Espanol or Francais).
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
www.vtechphones.com
11
Telephone operation
Make calls
• The call timer
will be activated
during a call to
show call duration.
• The handset will
beep if it is moved
out of range while
on a call.
• Press
/FLASH and then use the dial pad keys to dial a number.
-OR-
1. Enter the phone number first. You can press to backspace and press CHAN/REMOVE to erase digits.
2. Press
/FLASH to dial.
Answer calls
• Press any dial pad keys (except /VOL-/CID, /VOL+/
an incoming call.
and OFF) to answer
End calls
• Press OFF or put the handset back to the telephone base or charger to end
a call.
Volume
• Press /VOL-/CID or
a conversation.
/VOL+/
to adjust the listening volume during Channel
• Press CHAN/REMOVE to switch to a clearer channel while on a call.
12
www.vtechphones.com
Telephone operation
Call waiting
Basic operation
Telephone
operation
If you subscribe to call waiting service and you are on a call when a new call
comes in, you will hear a beep. The caller ID information will be displayed if you
subscribe to combined caller ID with call waiting service from your telephone
service provider.
• Press
/FLASH on the handset to put the current call on hold and answer
the incoming call.
• Press
/FLASH at anytime to alternate between calls.
Temporary tone dialing
If you have pulse (rotary) service, you can change from pulse to touch tone dialing
during a call by pressing TONE*. This is useful if you need to send touch tone
signals to access telephone banking or long distance services.
Once you have initiated your call by dialing the phone number in pulse (rotary), press
TONE*. Now, all subsequent key presses will be sent as touch tone signals.
After you hang up, the phone will return to pulse (rotary) dialing for the next call.
www.vtechphones.com
13
Telephone operation
Redial
• The telephone stores five most recently dialed telephone numbers on the
redial list. When the list is full, the oldest entry is deleted to make room for the
new entry.
• Press REDIAL/PAUSE, then press ,
or REDIAL/PAUSE repeatedly to
review the redial list. Press CHAN/REMOVE to delete the displayed number.
• Press
/FLASH, then press REDIAL/PAUSE to dial the last telephone
number dialed.
-OR-
Press REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly until
the desired entry displays, then press
/FLASH to dial the number.
Find handset
• Press FIND HANDSET on the telephone base to locate the handsets when
the telephone is not in use and there is no handset in the telephone base. All
handsets will ring and **PAGING** will be displayed on all handset screens.
• Press FIND HANDSET again or put the handset back in the telephone base
to stop the paging tone of all handsets.
-OR Press OFF on the selected handset or put it back in the charger to stop the paging tone of that particular handset.
14
www.vtechphones.com
Telephone operation
Transfer an external call
www.vtechphones.com
Basic operation
Telephone
operation
An external call can be forwarded to another handset during a conversation.
1. While on a call, press SELECT/X-FER on the originating handset and its
screen will show CALL TRANSFERED.
2. When the other handset(s) rings, press
/FLASH on a desired handset to
answer and its screen will show TRANSFERED CALL.
3. After another handset has answered the transferred call, the originating
handset screen will display SYSTEM HS BUSY.
• Press
/FLASH on the originating handset to cancel the call forwarding
before any other handset answers the call.
• If no handset answers the forwarded call within 30 seconds, the call will be
forwarded back to the originating handset. Press
/FLASH on the originating
handset to answer the call. The call will be disconnected if the originating
handset does not answer within 30 seconds.
15
Telephone operation
Directory
• Each handset
directory is
independent
of the other
handsets. If you
make changes
to the directory
of one handset,
they will not be
reflected in the
other handsets.
16
The directory can store up to 20 entries (including nine speed dial entries). Each
entry may consist of a number up to 24 digits and a name up to 14 characters.
Store a directory entry
1. Press prog when the handset is not in use. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Use the dial pad keys to enter the name. See the Character chart on page 17.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a character.
4. When finished, press SELECT or prog. The screen displays ENTER NUMBER.
5. Use the dial pad keys to enter the telephone number.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).
6. Press SELECT or prog to confirm and you will hear a confirmation tone.
www.vtechphones.com
Telephone operation
Character chart
Use the dial pad keys and the chart below to enter a name (up to 14 characters).
An error tone will sound if you try to enter more than 14 characters. Each press
of a particular key causes the characters to be displayed in the following order:
Dial key
2
3
4
5
2
A
B
C
2
3
D
E
F
3
4
G
H
I
4
5
5
J
K
L
6
M
N
O
6
7
P
Q
R
S
8
T
U
V
8
9
W
X
Y
Z
9
0
0
*
*
&
,
,
-
.
#
6
1
7
#
• If you press a
dial pad key for
alphabetical
search while in
the directory and
there are no entries
starting with the
letters of that key,
NO DATA will be
displayed on the
screen.
Review the directory
1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY.
2. Press or to scroll through the entries stored in the directory alphabetically.
- OR Press the dial pad key for the first letter of the name you want to search. If necessary, scroll or to find the desired entry.
www.vtechphones.com
17
Basic operation
Telephone
operation
1
Characters by number of key presses
1
• When you reach
the end of the list
in the directory,
END OF LIST will
be shown on the
screen and there
will be an error
tone.
Telephone operation
Edit a directory entry
1. Press /VOL+/ when the handset is not in use. The screen displays
DIRECTORY.
2. Press or to scroll through the entries stored in the directory alphabetically.
- OR Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll or to find the desired entry.
SPEED EDIT DEL
3. When the screen displays the desired entry, press
8005959511
SELECT. Then press or until EDIT flashes.
4. Press SELECT. The screen displays the name and
number. The cursor appears at the beginning of the name.
• Use the dial pad keys to edit the name.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a character.
5. Press SELECT to move on to the phone number.
• Use the dial pad keys to edit the number.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).
6. Press SELECT to confirm and you will hear a confirmation tone.
18
www.vtechphones.com
Telephone operation
Delete a directory entry
www.vtechphones.com
Basic operation
Telephone
operation
1. Press /VOL+/ when the handset is not in use. The screen displays
DIRECTORY.
2. Press or to scroll through the entries stored in the directory alphabetically.
- OR -
Press the dial pad key for the first letter of the entry you want to delete. If
necessary, scroll or to find the desired entry.
SPEED EDIT DEL
3. When the screen displays the desired entry, press
8005959511
SELECT. Then press
or
until DEL (delete)
flashes.
4. Press SELECT. The screen displays ERASE NO YES and the number. The
current choice flashes.
5. Press until YES flashes.
6. Press SELECT. You will hear a confirmation beep.
19
Telephone operation
Copy a directory entry into speed dial
1. Press /VOL+/ when the handset is not in use. The screen displays
DIRECTORY.
2. Press or to scroll through the entries stored in the directory alphabetically.
- OR -
Press the dial pad key for the first letter of the entry you want to copy. If
necessary, scroll or to find the desired entry.
SPEED EDIT DEL
3. When the screen displays the desired entry, press
8005959511
SELECT. Then press or until SPEED flashes.
4. Press SELECT. The screen displays ENTER 1-9.
5. Press a key (1-9) to copy this entry from the directory to the speed dial memory
and assign the memory location. You’ll hear a confirmation beep. A memory
location number (01 through 09) will be displayed with this entry.
Dial a number from the directory
1. Press /VOL+/ when the handset is not in use. The screen displays
DIRECTORY.
2. Press or to scroll through the entries stored in the directory alphabetically.
- OR - Press the dial pad key for the first letter of the desired entry. If necessary, scroll
or to find the desired entry.
3. When the screen displays the desired entry, press
/FLASH.
20
www.vtechphones.com
Telephone operation
Speed dial
Your telephone can store up to nine telephone numbers with names (up to 14
characters and 24 digits in each location) in the speed dial memory locations
you assign in each handset.
1. Press PROG when the handset is not in use and then press or
until the
screen displays SPEED DIAL.
2. Press SELECT. The screen displays ENTER 1-9.
3. Press a key (1 through 9) to assign the speed dial location where this number
will be stored. The screen displays ENTER NAME.
4. Use the dial pad keys to enter the name (see the Character chart on page
17) and then press SELECT or prog .
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a character.
5. The screen displays ENTER NUMBER.
6. Use the dial pad keys to enter the telephone number, and then press SELECT
or prog.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).
7. Press SELECT or prog to confirm. You will hear a confirmation tone.
www.vtechphones.com
21
Basic operation
Telephone
operation
Store a speed dial entry
• The entries stored
in the speed
dial memory will
be numbered
01 through 09
and share the
memory in the
directory.
• Press OFF at
any time to exit
the Speed dial
menu.
• If the location is
not empty, the
new entry will
replace the old
entry and the
old entry will
be moved to a
directory location.
Telephone operation
Edit a speed dial entry
1. Press and hold the speed dial location key (1-9) of the desired entry when the
handset is not in use.
2. When the screen displays the entry you want to edit, press SELECT. Then
press or until EDIT flashes.
SPEED EDIT DEL
3. Press SELECT. The screen displays the name and
8005959511
number. The cursor appears at the beginning of the
01
name. Use the dial pad keys to edit the name.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a character.
4. Press SELECT to move on to the phone number. Use the dial pad keys to
edit the number.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).
5. Press SELECT to confirm. You will hear a confirmation tone.
22
www.vtechphones.com
Telephone operation
Delete a speed dial entry
Basic operation
Telephone
operation
1. Press and hold the speed dial location key (1-9) of the desired entry when the
handset is not in use.
2. When the screen displays the desired entry, press SELECT. Then press or
until DEL (delete) flashes.
3. Press SELECT. The screen displays ERASE NO YES
SPEED EDIT DEL
8005959511
and the number. The current choice flashes.
4. Press
until YES flashes.
01
5. Press SELECT. You will hear a confirmation beep.
Dial a speed dial number
1. Press and hold a speed dial location key (1-9) of the desired entry when the
handset is not in use.
2. Press
/FLASH to dial the displayed number.
www.vtechphones.com
23
Telephone operation
Reassign speed dial locations
1. Press and hold the speed dial location key (1-9) of the desired entry when the
handset is not in use.
SPEED EDIT DEL
2. When the screen displays the desired entry, press
8005959511
SELECT. Press or until SPEED flashes.
01
3. Press SELECT. The screen displays ENTER 1-9.
4. Press a key (1-9) to reassign this entry into another memory location. You will
hear a confirmation beep.
24
www.vtechphones.com
Telephone operation
About caller ID
www.vtechphones.com
Basic operation
Telephone
operation
The caller ID with call waiting feature in this telephone lets you see the name
and telephone number of the caller before answering the call, even when already
on a call. These features require services provided by your telephone service
provider.
Contact your telephone service provider if:
• you have both caller ID and call waiting, but as separate services (you may
need combined service),
• you have only caller ID service, or only call waiting service, or
• you do not subscribe to any caller ID or call waiting services but wish to try
these services.
You can use this telephone with regular caller ID service, and you can use its
other features without subscribing to either caller ID or combined caller ID with
call waiting service. There may be fees for these services, and these services
may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas
offering caller ID service, and if both telephone service providers use compatible
equipment.
25
Telephone operation
Call log
• If you answer
a call before
the information
appears on the
screen, it will not
be stored in the
call log.
• The time on
all handsets is
automatically set
and updated with
incoming caller ID
information if you
subscribe to this
service.
• Due to regional
service
differences,
the caller ID
information may
not be available
for every incoming
call. In addition,
the callers may
intentionally
block their names
and/or telephone
numbers.
26
Caller’s name
VTECH
800-595-9511
NEW 05
Time of call
6:10
AM
08/17
Caller’s telephone number
New call log indicator and
location in the call log
Date of call
If you subscribe to caller ID service, information about each caller will be displayed
after the first or second ring.
• The call log can store up to 45 entries.
• When the call log is full, the earliest entry will be deleted to make room for new
incoming call information.
• CID EMPTY will be displayed if there is no record in the call log.
• Each handset has its own independent call log. If you delete one or all call log
entries from one handset, it will not affect the call log of other handset(s).
www.vtechphones.com
Telephone operation
Review the call log
1. Press /VOL-/CID to view the call log when the handset is not in use.
2. Press or to scroll through the entries.
There will be an error tone when you reach the end of the call log list and the
screen will display END OF LIST.
Although the call log entries received have 10 digits (the
area code plus the seven-digit number), in some areas,
you may need to dial only the seven digits, or a 1 plus the
seven digits, or a 1 plus the area code plus the seven digits.
You can change the number of digits that you dial from or
store in the call log.
While reviewing the call log, press # repeatedly to display
different dialing options for local and long distance numbers
before dialing or saving the telephone number in the
directory. See the example on the right.
You may also press 1 repeatedly to add or remove a 1 in
front of the telephone number before dialing or saving it in
the directory. See the examples on the right.
When the number displayed is in the correct format for
dialing, press
/FLASH to call the number.
www.vtechphones.com
800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
595-9511
1-595-9511
27
Basic operation
Telephone
operation
Make call log entries ready to dial
• If you have
programmed a
home area code
(page 10), only
the last seven
digits of the
incoming phone
numbers from
that area code
will be displayed
while reviewing
the call log. Press
# repeatedly to
display all possible
dialing options.
Telephone operation
Dial a call log number
1. Press /VOL-/CID to enter the call log when the handset is not in use.
2. Press or to select the desired entry, then press
/FLASH.
-OR1. Press /VOL-/CID to enter the call log when the handset is not in use.
2. Press or to select the desired entry.
3. Press SELECT, then DIAL flashes.
4. Press
/FLASH or SELECT.
28
www.vtechphones.com
Telephone operation
Save a call log entry to the directory
www.vtechphones.com
Basic operation
Telephone
operation
1. Press /VOL-/CID to enter the call log when the handset is not in use.
2. Press or to select the desired entry. If you wish to
change how the number is saved, press # repeatedly
800-595-9511
until the desired option displays. See the Make call log
NEW28
entries ready to dial section on page 27.
5:40PM
12/30
3. Press SELECT, then press
or
until PROGRAM
flashes.
DIAL PROGRAM
800-595-9511
4. Press SELECT again.
NEW28
5. Enter or edit the name if necessary. See the Character 5:40PM
12/30
chart on page 17.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a character.
Press SELECT to move on to the phone number.
6. Edit the number if necessary.
• Press to move the cursor to the left or to the right.
• Press CHAN/REMOVE to erase a digit.
• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).
Press SELECT to continue.
7. Press SELECT to confirm. You will hear a confirmation tone.
29
Telephone operation
Delete from the call log
Delete an entry:
1. Press /VOL-/CID to enter the call log.
2. Press or to select the entry to be deleted.
3. Press CHAN/REMOVE. You will hear a confirmation beep.
Delete all entries:
1. Press and hold CHAN/REMOVE when the telephone is not in use. The screen
displays ERASE ALL? N Y. The current choice flashes.
2. Press until Y (yes) flashes.
3. Press SELECT. You will hear a confirmation beep.
30
www.vtechphones.com
Telephone operation
Call log display screen messages
When:
PRIVATE NAME
The caller is blocking the name information.
PRIVATE NUMBER
The caller is blocking the telephone number
information.
PRIVATE CALLER
The caller is blocking the name and number
information.
UNKNOWN NAME
This caller’s name is unavailable.
Basic operation
Telephone
operation
Displays:
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No call information is available about this caller.
www.vtechphones.com
31
Answering system
Message capacity
The answering system can record up to 95 messages, depending on the length
of each message. Each individual message can be up to four minutes in length,
and the total maximum recording time is approximately 12 minutes. Messages
will remain available for replay until they are deleted.
Press to delete
message currently
playing (page 39).
Press twice to delete
all old messages when
answering system is not
in use (page 40).
Press to skip to
the next message
(page 39).
Press to adjust
volume during
playback (page
39).
Press to repeat a
message. Press
twice to play back
previous messages
(page 39).
32
Press to play or
stop messages
(page 39).
Shows the status
and number of
messages (page
42).
Press to turn the
answering system
on or off (page 33).
Press to record a
memo (page 40) or
an announcement
on the answering
system (page 38).
Press to listen to the
set up menu (pages
34-36).
Press to set
the clock
(page 33).
Press to enter
announcement mode
(pages 37-38).
www.vtechphones.com
Answering system
Activate the answering system
The answering system must be turned on to answer and record messages.
If the answering system is turned on, the ANS ON/OFF light will be on. Press
ANS ON/OFF to turn the answering system off or on.
Set the clock
www.vtechphones.com
33
Basic operation
Answering system
Before playing each message, the answering system announces the day and
time of the message received. Before using the answering system, set the day,
time and year, so that messages are dated correctly. If the clock is not set before
new messages are recorded, the system will announce “Time and day not set.”
before each message is played to remind you to set the clock.
1. Press CLOCK. The system announces the clock setting (e.g. day, time and
year), then announces: “To set the clock, press CLOCK.”
2. Press CLOCK. The system announces the current day.
3. Press /SKIP or /REPEAT until the system announces the correct day, then
press CLOCK. The system announces the current hour.
4. Press /SKIP or /REPEAT until the system announces the correct hour, then
press CLOCK. The system announces the current minute.
5. Press /SKIP or /REPEAT until the system announces the correct minute,
then press CLOCK. The system announces the current year.
6. Press /SKIP or /REPEAT until the system announces the correct year, then
press CLOCK. The system announces the current clock setting and exits the
clock menu.
• If you have caller
ID service the
clock will be set
automatically with
incoming calls,
but you will need
to make sure the
year is correct.
• Press and hold /SKIP or /REPEAT
while setting
the minutes or
year to advance
or decrease by
increments of ten.
Answering system
Answering system setup
The answering system uses voice prompts to guide you through the steps to set
up the answering system. Press /PLAY/STOP anytime to save and exit the
SET UP menu.
Set number of rings
This feature allows you to select the number of rings before the answering
system answers. You can choose from two, four or six rings or toll saver. With
toll saver active, the answering system answers after two rings when there is a
new message, and after four rings when there is no new message. To set the
number of rings:
1. Press SET UP when in idle mode and the system announces the current
number of rings setting.
2. Press /SKIP or /REPEAT until the system announces the desired setting,
then press SET UP to save the setting and go to the next setting, or press
/PLAY/STOP to save and return to the idle mode.
34
www.vtechphones.com
Answering system
Set telephone base ringer
This feature allows you to select the telephone base ringer volume level.
1. Press SET UP when in idle mode until the system announces the telephone
base ringer setting. There are three levels: HI (high), OF (off) and LO (low).
2. Press /SKIP or /REPEAT until the system announces the desired telephone
base ringer volume level, then press SET UP to save the setting and go to the
next setting, or press /PLAY/STOP to save and return to the idle mode.
• The handset
ringer volume is
set separately.
See page 9 for
details.
Basic operation
Answering system
Set remote access code
A two-digit security code is required to access the answering system from any
touch tone telephone. The preset code is 19. You can set the remote access
code from 10 to 99.
To set the remote access code:
1. Press SET UP when in idle mode until the system announces the remote
access code setting.
2. Press /SKIP or /REPEAT to change the remote access code by one, or
press and hold /SKIP or /REPEAT to change it by increments of ten. Press
���������
SET UP to save the setting and go to the next setting, or press /PLAY/STOP
to save and return to the idle mode.
www.vtechphones.com
35
Answering system
Set message alert tone
• The answering
system must be
turned on for the
message alert
tone to function.
36
This feature programs the system to beep every 10 seconds to alert you of new
messages when the telephone is not in use. The tone will stop when all new
messages have been reviewed.
To set the message alert tone:
1. Press SET UP when in idle mode until the system announces the message
alert tone setting.
2. Press /SKIP or /REPEAT to select on or off, then press SET UP to save
and go to the next setting, or press /PLAY/STOP to save and return to the
idle mode.
www.vtechphones.com
Answering system
Outgoing announcement
The outgoing announcement is the greeting callers hear when calls are answered
by the answering system.
The telephone is preset with a greeting that answers calls with “Hello, please leave
a message after the tone.” You can use this preset announcement, or replace it
with your own. While in the ANNC menu, press ANNC again to exit at anytime.
1. Press ANNC when in idle mode and the system will announce “Announcement.
Press PLAY or press RECORD.”
2. Press /PLAY/STOP to play the announcement. You can press it again to
stop playback.
www.vtechphones.com
37
Basic operation
Answering system
Play your announcement
• Your
announcement
can be up to
90 seconds in
length.
• Announcements
shorter than two
seconds will not
be recorded.
Answering system
Record your own announcement
• When your
announcement
is deleted, calls
will be answered
with the preset
announcement.
1. Press ANNC while in idle mode and the system will announce “Announcement.
Press PLAY or press RECORD.”
2. Press RECORD and the system announces, “Record after the tone. Press
STOP when you are done.”
3. After the tone, speak towards the microphone at the bottom front of the
telephone base from about nine inches away.
4. Press /PLAY/STOP when finished.
5. The answering system will automatically playback the newly recorded
announcement and there will be a confirmation tone. Press /PLAY/STOP
to stop the playback at anytime.
6. You can record your announcement again by following the steps above.
Delete your announcement
1. Press ANNC while in idle mode and the system will announce “Announcement.
Press PLAY or press RECORD.”
2. Press X/DELETE and the system will announce “Announcement deleted.”
38
www.vtechphones.com
Answering system
New message indication
The message display counter will flash when there are new answering system
messages.
If the new message alert tone is turned on, the telephone base will beep every
ten seconds when there are unreviewed messages.
Message playback
Options during playback
• Press VOL+/ VOL- to
�����������������������������
adjust the speaker volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the message currently playing. Press /REPEAT
twice to listen to the previous message.
• Press X/DELETE to delete the current message. The system will advance to
the next message.
www.vtechphones.com
39
Basic operation
Answering system
1. Press /PLAY/STOP to listen to messages.
2. Press /PLAY/STOP again to stop playback.
If you have new messages waiting, you will hear only new messages (oldest first). If
there are no new messages, the system will play back all messages (oldest first).
When playback begins, the total number of messages is announced, followed by
the day and time of the first message to be played.
• If the system
has less than
five minutes of
recording time
left, the remaining
time will be
announced.
• If F is flashing
in the message
window, the
memory is full.
You will have
to delete some
messages before
new ones can be
recorded.
• Only old
messages can
be deleted.
Messages can
only be deleted
after they are
played.
Answering system
Delete all messages
• Memos shorter
than one second
will not be
recorded.
• “Memory is full.”
will be announced
if you press
RECORD when
the memory is
full.
• Each memo can
be up to four
minutes in length.
Press X/DELETE when the system is not in use. The system will announce
“To delete all old messages, press DELETE again.” Press X/DELETE again. All
previously heard messages will be erased. The system will announce “All old
messages deleted.”
Record and play memos
Memos are your own recorded messages used as reminders for yourself or other
household members using the same answering system. They are saved, played
back and deleted the same way as the answering system messages.
Record a memo
1. Press RECORD when in idle mode. The system announces, “Record after
the tone. Press STOP when you are done.”
2. After the tone, speak towards the microphone at the bottom front of the
telephone base from about nine inches away.
3. Press /PLAY/STOP when finished recording.
Memo playback
Press /PLAY/STOP when in idle mode. See� Options during playback on
page 39 for other options.
40
www.vtechphones.com
Answering system
Call screening
If the answering system is on, you can listen at the telephone base to a caller
leaving a message on the answering system. If the base volume is set to 1, you
will not hear your messages as callers leave them.
Call intercept
www.vtechphones.com
Basic operation
Answering system
When a caller is leaving a message on the answering system and you decide
to answer the call, press
/FLASH.
41
Answering system
Message window displays
The message counter usually displays the total number of memos and incoming
messages. See the list below for explanations of other displays in this counter.
42
Window displays:
When:
0
No messages.
1-95
Total number of old message(s) recorded.
0-94 (flashing)
Total number of new and old messages recorded.
The telephone base may have lost and regained power.
Time and day may need to be set.
1-95 & F (alternating)
Memory is full with total number of messages recorded.
1-99 (counting)
Elapsed time while recording memo or announcement (up to 90
seconds).
99 (flashing)
Recording time exceeds 99 seconds.
1-95 (flashing)
Current message number during new message playback.
1-95
Current message number during old message playback.
1-8
Current volume level while adjusting.
10-99
Current remote access code while setting.
2, 4, 6, tS
Current number of rings while setting.
--
System is answering a call, or being set the time and date, or being
accessed remotely.
-- (flashing)
System is being programmed or initialized.
www.vtechphones.com
Answering system
Remote access
Command
Function
1
Play all messages.
2
Play only new messages.
3
Delete the current message (during playback).
33
Delete all old messages.
4
Repeat the current message (during playback).
5
Stop.
*5
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
4. Hang up or press 8 to end the call.
www.vtechphones.com
• If you pause more
than four seconds
after each
remote command
completed,
the system
will announce
the help menu
options. If no
remote command
is entered within
15 seconds, the
remote access
call will be
automatically
disconnected. �
• When the
answering system
is turned off,
the telephone
will answer after
10 rings, and
announce “Please
enter your remote
access code.”
43
Basic operation
Answering system
A two-digit security code is required to access the system remotely from any touch
tone telephone that does not share the same line with your answering system.
The factory preset code is 19; see page 35 to change it.
1. Dial your telephone number from any touch tone telephone.
2. When the system answers and announces the greeting, enter the two-digit
security code. If you have new messages, the system will play them (new
messages first) automatically.
3. You may also enter one of the following remote commands.
Handset display screen messages
Displays:
LOW BATTERY
When:
The battery needs to be recharged.
CID EMPTY
There are no call log entries.
CONNECTING...
The cordless handset is searching for the telephone base.
DIRECTORY EMPTY
There are no directory entries.
LINE IN USE
The answering system is in use.
MEMORY FULL
The directory is full.
XX MISSED CALLS
There are unreviewed calls in the call log.
**PAGING**
The cordless handset locator has been activated.
PARALLEL SET ON
Another telephone on the same line is in use.
PHONE
The handset is in use.
POWER FAILURE
OR OUT OF RANGE
The handset cannot communicate with the telephone base.
Check the telephone base power connection or move closer.
**RINGING**
There is an incoming call.
44
www.vtechphones.com
Handset display screen messages
Displays:
RINGER OFF
SCANNING...
SYSTEM HS BUSY
When:
The handset ringer is turned off.
The telephone base is searching for another available
channel.
Another system handset is in use.
45
Appendix
www.vtechphones.com
Battery
After the battery is fully charged for 16 hours, you can expect the following performance:
Operation
Operating time
While in use (talking)
Five hours
While not in use (standby*)
Six days
*Handset is off the telephone base but not in use.
The battery needs charging when:
• A new battery is installed in the handset.
• The handset beeps.
• LOW BATTERY is displayed and the battery indicator on the handset screen is flashing.
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions:
• Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
• Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.
• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets,
and keys. The battery and/or conductor may overheat and cause burns.
• Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and
limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
46
www.vtechphones.com
Important safety instructions
SAVE THESE INSTRUCTIONS
www.vtechphones.com
47
Appendix
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home
or office, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create
a short circuit. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone
base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions.
Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to
normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit
our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
Problem
Suggestion
My telephone does not
work at all.
• Make sure the battery is installed and charged correctly (page 3). For optimum daily
performance, return the handset to the telephone base or charger(s) after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall
switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.
Allow up to one minute for the handset and telephone base to synchronize.
• Charge the battery in the handset for at least 16 hours.
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
a new battery.
• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone
does not work, the problem is probably in the wiring or the local service. Call your telephone
service provider.
LOW BATTERY is
displayed on screen.
• Place the handset in the telephone base or charger for recharging.
• Remove and re-install the battery and use it normally until fully depleted, then recharge the
handset on the telephone base or charger(s) for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
48
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
• Make sure the handset is placed in the telephone base or charger(s) correctly. The handset
CHARGE light should be on.
• Remove the battery from the handset and then re-install it in the handset. Put the handset
back to the telephone base or charger(s) and charge for 16 hours.
• If the handset is in the charger or in the telephone base but the handset CHARGE light is not
on, see The charge light is off in this section.
• It may be necessary to purchase a new battery. Please see the Battery section of this user’s
manual (page 46).
• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
(page 60) for further instruction.
The CHARGE light is
off.
• Clean the charging contacts on the handset(s) and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in correctly and
securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.
• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
(page 60) for further instruction.
49
Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
There is no dial tone.
•
•
•
•
First, try all the above suggestions.
Move the handset closer to the telephone base. It might be out of range.
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Disconnect the telephone base from the telephone jack and connect a different telephone. If
there is no dial tone on the other telephone either, the problem is in your wiring or local service.
Contact your telephone service provider.
P O W E R FA I L U R E • The handset may be out of range. Move it closer to the telephone base.
OR OUT OF RANGE • Make sure the power cord is securely plugged into the telephone base. Use a working electrical
shows on the handset
outlet not controlled by a wall switch.
screen.
• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and reinstall the battery. Place the handset in the telephone base and allow up to one minute
for the handset and telephone base to synchronize.
• Other electronic products may prevent your handset and telephone base from communicating
with each other. Install your telephone base as far away from these electronic devices as
possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless telephones.
50
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The telephone does
not ring when there is
an incoming call.
•
•
•
•
•
•
•
•
•
•
Make sure the handset ringer is on (page 9) and the telephone base ringer is on (page 35).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the telephone base.
There may be too many extension telephones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your telephone service provider (charges may apply).
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone jack. If another telephone has the same problem,
the problem is in the telephone jack. Contact your telephone service provider (charges may
apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Remove and re-insert the battery and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
51
Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
I cannot dial out.
• First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
to synchronize with the telephone base before producing a dial tone. Wait an extra second
before dialing.
• Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in
your area. See Dial mode on page 10 to set the dial type.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your telephone service provider (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may
cause the telephone not to dial out properly. If you cannot eliminate the background noise,
first try muting the handset before dialing, or dialing from another room in your home with less
background noise.
I hear other calls when
using the telephone.
• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there
are still other calls, the problem is probably in the wiring or local service. Call your telephone
service provider.
• Press CHAN/REMOVE to switch to a clearer channel when on a call.
I hear noise in the
handset, and none of
the keys or buttons
work.
• Make sure the telephone line cord is plugged in securely.
• Remove and re-insert the battery.
52
www.vtechphones.com
Troubleshooting
Problem
Suggestion
There is noise
or interference
during a telephone
conversation.
• The handset may be out of range. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another location, preferably a higher location for better reception.
• Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls
are still not clear, the problem is probably in the wiring or local service. Contact your telephone
company (charges may apply).
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your telephone service provider (charges may apply).
• If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
My calls cut in and out
when I am using the
cordless handset.
53
Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
My caller ID features are
not working properly.
• Caller ID is a subscription service. You must subscribe to this service from your telephone
service provider for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment which are compatible
with caller ID service.
• If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
The system does
not receive caller ID,
or the system does
not display caller ID
during call waiting.
• Make sure you subscribe to caller ID with call waiting features provided by your telephone
service provider.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment which are compatible
with caller ID service.
• If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
54
www.vtechphones.com
Troubleshooting
Problem
Suggestion
Caller ID entries do not
match the numbers I
need to dial.
• Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits,
or a 1 plus the area code plus the seven digits. You can change the number of digits that you
dial or store from the call log.
• While reviewing the call log, press # repeatedly to display these dialing options for local and
long distance numbers before dialing or saving the telephone number.
The announcement
message is not clear.
• When recording the announcement, make sure you speak in a normal tone of voice about nine
inches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answering system
does not answer after
the correct number of
rings.
• Make sure the answering system is on. When the answering system is on, the red light on the
ANS ON/OFF key should be lit.
• If toll saver is activated, the number of rings changes to two when there are new messages
waiting (see page 34).
• If the memory is full or if the answering system is off, the system will answer after ten rings.
• In some cases, the answering system will be affected by the ringing system used by your
telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with the answering system.
55
Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The answering system
does not record
messages.
• Make sure the answering system is on.
• When the answering machine is full, it does not record new messages until some old messages
are deleted.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with the answering system.
The messages on the
answering system are
incomplete.
• If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after four minutes.
• If the caller pauses for more than five consecutive seconds, the system stops recording and
disconnects the call.
• If the memory on the system becomes full during a message, the system stops recording and
disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The answering system
does not respond to
remote commands.
• Make sure your remote access code is correct (page 43).
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code when the announcement is
playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the keypad keys firmly
when dialing.
56
www.vtechphones.com
Troubleshooting
Suggestion
The messages on
the system are very
difficult to hear.
• Press VOL+ on the telephone base to increase the speaker volume.
My cordless handset
beeps and is not
performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different working electrical outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds
and plug it back in again. Allow up to one minute for the handset and the telephone base to
synchronize.
• Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
I subscribe to a nontraditional telephone
service that uses my
computer to establish
connections, and my
telephone doesn’t
work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your non-traditional telephone
service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In these
instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your non-traditional telephone service
provider. Contact your service provider for more information.
www.vtechphones.com
57
Appendix
Problem
Troubleshooting
Problem
Suggestion
Common cure for
electronic equipment
• If the unit is not responding normally, try putting the handset in the telephone base or the
charger(s). If it does not seem to respond, try the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the battery on the handset.
• Wait a few minutes before connecting the power to the telephone base.
• Re-install the battery and place the handset into the telephone base or charger(s).
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
58
www.vtechphones.com
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance ---- which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset will display POWER FAILURE OR OUT OF RANGE.
If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press
telephone base, then press
/FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there might be interference
To improve reception, move closer to the telephone base.
/FLASH. Move closer to the
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.
Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged cords.
59
Appendix
www.vtechphones.com
About cordless telephones
•
•
•
•
•
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and
the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within
range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled
by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent
such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Rechargeable batteries: This product contains either Nickel-cadmium or Nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in
order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe
proper polarity between the battery and the battery charger.
Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided
in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the
United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If
we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of
the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.
VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under
the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired
or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect,
inundation, fire, water or other liquid intrusion; or
60
www.vtechphones.com
Warranty
Please retain your original sales receipt as proof of purchase.
www.vtechphones.com
61
Appendix
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service,
please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges
incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation,
delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product.
VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use)
are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost
profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined����������������������������������������������������������������������������������������������������������
���������������������������������������������������������������������������������������������������������
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of
the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20
cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the
user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are
called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider
or a qualified installer.
62
www.vtechphones.com
FCC, ACTA and IC regulations
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can
only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone
service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given
the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone
service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do
store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including
interference that may cause undesired operation.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of
all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
The RBRC® seal
www.vtechphones.com
63
Appendix
The RBRC ® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program
to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC ® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which
may be illegal in your area.
VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ® program or
at authorized VTech product service centers. Please call 1-800-8-BATTERY TM for information on Ni-Cd battery recycling and disposal
bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC ® is a registered trademark of Rechargeable Battery Recycling Corporation.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 5857.20-5865.90 MHz
Telephone base: 912.75-917.10MHz
Channels
30
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according
to environmental conditions at the time of use.
Size
Handset: 7.32in X 2.01in X 1.57in (186.0mm X 51.0mm X 40.0mm)
Telephone base: 5.95in X 5.34in X 3.70in (151.1mm X 135.6mm X 94.0mm)
Charger: 3.19in X 3.62in X 1.97in (81.0mm X 92.0mm X 50.0mm)
Weight
Handset: 5.14oz (145.6g) (including battery)
Telephone base: 9.17oz (260g)
Charger: 2.37oz (67.2g)
Power requirements
Handset: 3.6V 400mAh Ni-Cd battery
Telephone base: 7.5V AC @ 350mA
Charger: 7.5V AC @150mA
Memory
Handset directory: 20 memory locations (including 9 speed dial entries);
up to 24 digits and 14 characters
Handset call log: 45 memory locations; up to 11 digits and 15 characters
64
www.vtechphones.com
Index
A
About cordless telephones 60
Activate the answering system 33
Answer calls 12
Answering system 32
Answering system setup 34
B
Base volume 35
Battery 3, 46
C
Call intercept 41
Call log 26
Call log display screen messages 31
Call screening 41
Call waiting 13
Caller ID 25
Channel 12
Charger installation 2
Charging 3
Character chart 17
Copy a directory entry into
speed dial 20
Date and time 8
Delete a directory entry 19
E
Edit a directory entry 18
Edit a speed dial entry 22
End calls 12
I
Important safety instructions
Index 65
47
L
Language 11
M
Maintenance 59
Make call log entries ready to dial 27
Make calls 12
Memo playback 40
Message capacity 32
Message playback 39
Message window displays 42
N
New message indication 39
F
FCC, ACTA and IC regulations 62
Find handset 14
H
Handset display screen
messages 44
Handset layout 6
Handset volume 9
Home area code 10
www.vtechphones.com
O
Operating range 59
Options during playback 39
Outgoing announcement 37
P
Parts checklist 1
Pause 14
Play your announcement 37
65
Appendix
D
Delete messages from
answering system 40
Delete a speed dial entry 23
Delete from the call log 30
Delete your announcement 38
Desk/table bracket installation 5
Dial a call log number 28
Dial a number from the directory 20
Dial a speed dial number 23
Dial mode 10
Directory 16
DSL filter 2
R
RBRC ® seal 63
Reassign speed dial locations 24
Record a memo 40
Record your own announcement 38
Redial 14
Remote access 43
Review the directory 17
Review the call log 27
Ringer 9
Ringer volume 9
S
Save a call log entry to the directory 29
Set message alert tone 36
Set number of rings 34
Set remote access code 35
Set telephone base ringer 35
Set the clock 33
Speed dial 21
Store a directory entry 16
Store a speed dial entry 21
66
T
Technical specifications 64
Telephone base installation 2
Telephone base layout 7
Telephone settings 8
Temporary tone dialing 13
Transfer an external call 15
Troubleshooting 48
V
Volume 9, 12, 35
W
Wall mounting bracket installation
Warranty 60
www.vtechphones.com
4
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5
Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-002141-040-100