HP Compaq Presario,Presario SR5254 System information

HP G70 Notebook PC
Compaq Presario CQ70 Notebook PC
Maintenance and Service Guide
Document Part Number: 485462-001
September 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2008
Document Part Number: 485462-001
Safety warning notice
Å
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product description
2 External component identification
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons and speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–1
2–1
2–2
2–3
2–4
2–5
2–6
2–6
2–7
2–8
2–9
3 Illustrated parts catalog
Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
Maintenance and Service Guide
iv
Contents
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TouchPad on/off button board and board bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan/heatsink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–20
4–26
4–28
4–31
4–32
4–33
4–34
4–35
4–38
4–39
4–42
4–44
5 Setup Utility
Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–1
5–1
5–2
5–2
5–2
5–3
5–3
5–3
5–3
5–4
5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17-inch WXGA display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . .
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . .
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6–1
6–2
6–3
6–4
6–5
6–5
6–6
6–6
6–7
6–8
7 Screw listing
Phillips PM2.5x5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.0x6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5x6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Phillips PM2.5x6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.5x9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Phillips PM2.5x7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Phillips PM2.0x4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11
Phillips PM2.0x3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Phillips PM3.0x4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.0x10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16
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Maintenance and Service Guide
Contents
8 Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . .
8–1
8–2
8–2
8–2
8–3
8–4
8–4
8–4
9 Connector pin assignments
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9–1
9–1
9–2
9–3
9–4
9–4
9–5
10 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11 Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index
Maintenance and Service Guide
vi
1
Product description
Category
Description
Product name
HP G70 Notebook PC
Compaq Presario CQ70 Notebook PC
Processors
Presario
CQ70
UMA
Presario
CQ70
Discrete
HP G70
UMA
HP G70
Discrete
X
X
X
X
X
X
X
X
■ P8600 2.4-GHz processor
X
X
X
X
■ P8400 2.26-GHz processor
X
X
X
X
■ P7350 2.0-GHz processor
X
X
X
X
■ T5900 2.2-GHz processor
X
X
X
X
■ T5800 2.0-GHz processor
X
X
X
X
■ T3400 2.16-GHz processor
X
X
X
X
■ T3200 2.0-GHz processor
X
X
X
X
Intel® Core™2 Duo processors
(6-MB L2 cache, 1066-MHz front side bus (FSB))
T9400 2.53-GHz processor
Intel Core2 Duo processors
(3-MB L2 cache, 1066-MHz FSB)
Intel Core2 Duo processors
(2-MB L2 cache, 800-MHz FSB)
Intel Pentium® Dual-Core processors
(1-MB L2 cache, 667-MHz FSB)
Intel Celeron®-M processors
(1-MB L2 cache, 667-MHz FSB)
■ 585 2.16-GHz processor
X
X
■ 575 2.0-GHz processor
X
X
Intel Celeron-T processors
(1-MB L2 cache, 667-MHz FSB)
Chipset
■ T1700 1.86-GHz processor
X
X
X
X
■ T1600 1.66-GHz processor
X
X
X
X
Intel GM45
X
X
Intel GL40
X
X
Intel PM45
X
Southbridge: ICH9m
X
X
X
X
(Continued)
Maintenance and Service Guide
1–1
Product description
Category
Description
Presario
CQ70
UMA
Graphics
Intel Graphics Media Accelerator 4500MHD (Shared)
X
X
UMA (integrated) with shared video memory
(dynamically allocated)
X
X
■ up to 96 MB = 512-MB system memory
X
X
■ up to 270 MB = 1024-MB system memory
X
X
■ up to 781 MB = 2048-MB system memory
X
X
■ up to 1294 MB = 3-GB system memory
X
X
NVIDIA GeForce 9200M GE with 256 MB of dedicated
video memory
Panel
Memory
Presario
CQ70
Discrete
HP G70
UMA
X
HP G70
Discrete
X
17-inch WXGA BrightView display panel (1440 x 900)
X
X
X
X
16:10 Wide Aspect Ratio
X
X
X
X
2 customer-accessible/upgradable memory
module slots
X
X
X
X
Supports dual-channel memory
X
X
X
X
Supports up to 4 GB of system memory
X
X
X
X
Supports PC2-6400, 800-MHz, DDR2 and
PC2-5300, 667-MHz, DDR2
X
X
X
X
■ 3072-MB total system memory (2048 + 1024)
X
X
X
X
■ 2048-MB total system memory (2048 × 1, 1024 × 2,
dual-channel)
X
X
X
X
■ 1536-MB total system memory (1024 + 512)
X
X
X
X
■ 1024-MB total system memory (1024 × 1, 512 × 2,
dual-channel)
X
X
X
X
■ 512-MB total system memory (512 × 1, only on
computer models equipped with FreeDOS and
Windows Vista® Basic)
X
X
X
X
120-GB, 5400-rpm
X
X
X
X
160-GB, 5400-rpm
X
X
X
X
X
X
Supports the following configurations:
Hard drives
Supports all 9.5-mm (2.5-inch) SATA hard drives
Customer accessible
Serial ATA
Single hard drive configurations:
200-GB, 5400-rpm
250-GB, 5400-rpm
X
X
X
X
320-GB, 5400-rpm
X
X
X
X
(Continued)
1–2
Maintenance and Service Guide
Product description
Category
Description
Presario
CQ70
UMA
Presario
CQ70
Discrete
HP G70
UMA
HP G70
Discrete
Optical drives
12.7mm tray load - SATA - Fixed
X
X
X
X
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive
X
X
X
X
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive with LightScribe
X
X
X
X
Blu-ray ROM DVD±RW SuperMulti DL Drive
X
X
X
X
Webcam
VGA camera, 640 x 480 resolution, 22.5 frames per
second, fixed angle with activity light
X
X
X
X
Microphone
Intregated stereo microphone
X
X
X
X
Audio
High-definition audio supports Microsoft® premium
requirements
X
X
X
X
Modem
56K V.92 1.5-inch data/fax modem
X
X
X
X
Computer models not equipped with a modem will have
a cover on the RJ-11 jack opening
X
X
X
X
Supports all worldwide certification requirements
X
X
X
X
Ethernet
Integrated 10/100 network interface card (NIC)
X
X
X
X
Wireless
Integrated WLAN options by way of wireless module:
X
X
X
X
2 wireless antennae built into display assembly
X
X
X
X
Support for no-WLAN option
X
X
X
X
■ Atheros AR9280 802.11a/b/g/n
X
X
X
X
■ Atheros AR2425 802.11b/g
X
X
X
X
■ Broadcom BCM4312 802.11b/g
X
X
X
X
■ Intel Wi-Fi Link 5100 802.11 a/b/g
X
X
X
X
■ Intel Wi-Fi Link 5100 802.11 a/b/g/n
X
X
X
X
External media card
Digital Media Slot supporting SD, MMC, MS, MSPro, xD
cards. With adapter (not included), supports mini
versions of SD, MMC, MS Duo.
X
X
X
X
Ports
Audio-in (stereo microphone)
X
X
X
X
Audio-out (stereo headphone)
X
X
X
X
High-definition multimedia interface (HDMI) version 1.3
supporting 1080p with high-bandwidth digital content
protection (HDCP) key
X
X
X
X
RJ-11 (modem)
X
X
X
X
RJ-45 (Ethernet, includes link and activity lights)
X
X
X
X
USB (3)
X
X
X
X
VGA (Dsub 15-pin) supporting 1920 × 1200 external
resolution at 75 Hz, 1600 × 1200 external resolution at
75 Hz (hot plug/unplug with autodetect)
X
X
X
X
Multi-pin AC power
X
X
X
X
Support for the following WLAN formats:
Docking
None
(Continued)
Maintenance and Service Guide
1–3
Product description
Presario
CQ70
UMA
Presario
CQ70
Discrete
HP G70
UMA
HP G70
Discrete
Full-size keyboard
(17-inch with numerical key pad)
X
X
X
X
TouchPad with 2 TouchPad buttons
X
X
X
X
Supports 2-way scroll with legend
X
X
X
X
Taps enabled as default
X
X
X
X
65-W AC adapter with localized cable plug support
X
Category
Description
Keyboard/TouchPad
Power requirements
90-W AC adapter with localized cable plug support
X
X
X
6-cell, 2.20-Ah, 47-Whr battery
X
X
X
X
Security
Security cable slot
X
X
X
X
Operating system
Preinstalled:
Windows Vista Business 32
X
X
X
X
Windows Vista Premium 32
X
X
X
X
Windows Vista Home Basic 32
X
X
X
X
FreeDOS
X
X
X
X
RedFlag LINUX
X
X
X
X
AC adapter
X
X
X
X
Battery (system)
X
X
X
X
Hard drive
X
X
X
X
Memory module
X
X
X
X
Optical drive
X
X
X
X
WLAN module
X
X
X
X
Serviceability
1–4
End-user replaceable parts:
Maintenance and Service Guide
2
External component identification
Top components
Display components
Item
Component
Description
1
Internal display switch
Turns off the display and initiates Sleep if the display is closed
while the power is on.
2
Wireless antennae (2) (select models only)
Send and receive signals from one or more wireless
devices.
antennae are not visible from the outside of the
✎ The
computer. For optimal transmission, keep the areas
immediately around the antennae free from obstructions.
To see wireless regulatory notices, refer to the section of
the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located
in Help and Support.
3
Integrated webcam light (select models only)
On: The integrated webcam is in use.
4
Integrated webcam (select models only)
Records audio and video and captures still photographs.
5
Internal microphone
Records sound.
Maintenance and Service Guide
2–1
External component identification
Lights
Item
1
Component
Description
Power lights* (2)
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
2
Battery light
■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical
battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
3
Drive light
Blinking: The hard drive or optical drive is being accessed.
4
TouchPad light
White: TouchPad is enabled.
5
Caps lock light
On: Caps lock is on.
6
Wireless light
■ Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
turned on.
■ Amber: All wireless devices are turned off.
7
Num lock light
On: Num lock is on or the integrated numeric keypad is enabled.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
2–2
Maintenance and Service Guide
External component identification
Buttons and speakers
Item
Component
Description
1
Speakers (2)
Produce sound.
2
Power button*
■ When the computer is off, press the button to turn on the
computer.
■ When the computer is on, press the button briefly to initiate
Sleep.
■ When the computer is in the Sleep state, press the button
briefly to exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
3
Wireless button
Turns the wireless feature on or off, but does not create a wireless
connection.
wireless network must be set up in order to establish a
✎ Awireless
connection.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Maintenance and Service Guide
2–3
External component identification
Keys
Item
2–4
Component
Description
1
esc key
Displays system information about your computer when pressed in
combination with the fn key.
2
fn key
Executes frequently used system functions when pressed in
combination with a function key or the esc key.
3
Windows logo key
Displays the Windows Start menu.
4
Windows applications key
Displays a shortcut menu for items beneath the pointer.
5
Integrated numeric keypad
Can be used like the keys on an external numeric keypad.
6
Volume keys
Adjust system volume when pressed in combination with the fn key.
7
Function keys
Execute frequently used system functions when pressed in
combination with the fn key.
Maintenance and Service Guide
External component identification
TouchPad
Item
Component
Function
1
TouchPad light
■ White: TouchPad is enabled.
■ Amber: TouchPad is disabled.
2
TouchPad*
Moves the pointer and selects or activates items on the screen.
3
Left TouchPad button*
Functions like the left button on an external mouse.
4
TouchPad on/off button
Enables/disables the TouchPad.
5
TouchPad vertical scroll zone
Scrolls up or down.
6
Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
Maintenance and Service Guide
2–5
External component identification
Front components
Item
Component
Description
1
Power light
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
2
Battery light
■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical
battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
3
Drive light
Blinking: The hard drive or optical drive is being accessed.
4
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
5
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
Rear components
Component
Function
Vents (2)
Enable airflow to cool internal components.
computer fan starts up automatically to cool
✎ The
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off
during routine operation.
2–6
Maintenance and Service Guide
External component identification
Left-side components
Item
Component
Function
1
Power connector
Connects an AC adapter.
2
AC adapter light
■ On: The computer is connected to external power.
■ Off: The computer is not connected to external power.
3
External monitor port
Connects an external VGA monitor or projector.
4
RJ-45 (network) jack
Connects a network cable.
5
HDMI port (select models only)
Connects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
6
USB port
Connects an optional USB device.
7
Digital Media Slot (select models only)
Supports the following optional digital card formats:
■ Memory Stick (MS)
■
■
■
■
■
■
8
Digital Media Slot light (select models only)
Maintenance and Service Guide
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
xD-Picture Card (XD) Type H
xD-Picture Card (XD) Type M
On: The Digital Media Slot is in use.
2–7
External component identification
Right-side components
Item
Component
Function
1
Optical drive
Reads optical discs and, on select models, also writes to optical discs.
2
Optical drive light
Blinking: The optical drive is being accessed.
3
USB ports (2)
Connect optional USB devices.
4
RJ-11 (modem) jack (select models only)
Connects a modem cable.
5
Security cable slot
Attaches an optional security cable to the computer.
security cable is designed to act as a deterrent, but it may
✎ The
not prevent the computer from being mishandled or stolen.
2–8
Maintenance and Service Guide
External component identification
Bottom components
Item
Component
Function
1
Battery bay
Holds the battery.
2
Battery release latch
Releases the battery from the battery bay.
3
WLAN module compartment
Holds the WLAN module.
Ä
4
Vents (4)
To prevent an unresponsive system, replace the wireless
module with only a wireless module authorized for use in
the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace
the module and then receive a warning message, remove
the module to restore computer functionality, and then
contact technical support through Help and Support.
Enable airflow to cool internal components.
computer fan starts up automatically to cool internal
✎ The
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
5
Memory module compartment
Contains the memory module slots.
6
Hard drive bay
Holds the hard drive.
Maintenance and Service Guide
2–9
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.
Item
Component
Description
1
Product name
This is the product name affixed to the front of your computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/ product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the number you use to locate documents, drivers, and
support for your computer.
5
Warranty period
This number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide
3–1
Illustrated parts catalog
Computer major components
3–2
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
(1)
17-inch WXGA BrightView display assemblies (includes webcam module and cable,
2 WLAN antenna transceivers and cables, microphone and cable, and logo)
(2)
Spare Part Number
For use with HP G70 computer models
485418-001
For use with Presario CQ70 computer models
485420-001
Keyboards (include keyboard cable)
For use in Belgium
485424-181
For use in Canada
485424-121
For use in the Czech Republic
485424-221
For use in France
485424-051
For use in Denmark, Finland, and Norway
485424-DH1
For use in Germany
485424-041
For use in Greece
485424-151
For use in Israel
485424-BB1
For use in Italy
485424--061
For use in Latin America
485424-161
For international use
485424-B31
For use in Portugal
485424-131
For use in Russia
485424-251
For use in Saudi Arabia
485424-171
For use in South Korea
485424-AD1
For use in Spain
485424-071
For use in Switzerland
485424-111
For use in Thailand
485424-281
For use in Turkey
485424-141
For use in the United Kingdom
485424-031
For use in the United States
485424-001
(3)
Keyboard cover
489115-001
(4)
Power button board (includes power button board cable)
489116-001
(5)
Top cover (includes TouchPad board)
489117-001
(6)
TouchPad on/off button board (includes cables)
489118-001
(7)
Fan/heatsink assembly (includes replacement thermal material)
489126-001
(8)
TouchPad board bracket
489119-001
Plastics Kit (see Plastics Kit on page 3-9 for more Plastics Kit spare part information)
489112-001
(9a)
Hard drive cover
(9b)
Memory module compartment cover
(9c)
WLAN module compartment cover
(10)
USB board (does not include USB board cable)
486633-001
USB board cable (not illustrated, includes numLock LED)
489123-001
(Continued)
Maintenance and Service Guide
3–3
Illustrated parts catalog
Item
Description
(11)
System boards
Spare Part Number
UMA system board, GM45 (includes built-in modem, Digital Media Slot, HDMI port, and
replacement thermal material)
485218-001
UMA system board, GL40 (includes built-in modem, Digital Media Slot, HDMI port, and
replacement thermal material)
485219-001
Discrete system board, PM45 (includes built-in modem, Digital Media Slot, HDMI port, and
replacement thermal material)
488338-001
UMA system board, GL40 (includes built-in modem, Digital Media Slot, and replacement
thermal material)
494282-001
(12)
Speakers (include left and right speakers and cables)
488383-001
(13)
Audio board (includes audio board cable)
489120-001
(14)
Processors (include replacement thermal material)
Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB)
T9400 2.53-GHz processr
492318-001
Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB)
■ P8600 2.4-GHz processor
492317-001
■ P8400 2.26-GHz processor
492316-001
■ P7350 2.0-GHz processor
501520-002
Intel Core2 Duo processors (2-MB L2 cache, 800-MHz FSB)
■ T5900 2.2-GHz processor
501522-002
■ T5800 2.0-GHz processor
501521-002
Intel Pentium Dual-Core processors (1-MB L2 cache, 667-MHz FSB)
■ T3400 2.16-GHz processor
501523-002
■ T3200 2.0-GHz processor
492319-001
Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB)
■ 585 2.16-GHz processor
492322-001
■ 575 2.0-GHz processor
492321-001
Intel Celeron-T processors (1-MB L2 cache, 667-MHz FSB)
■ T1700 1.86-GHz processor
501525-002
■ T1600 1.66-GHz processor
501524-002
(15)
Modem module cable
489125-001
(16)
Power connector cable
486637-001
(17)
Optical drive connector
489127-001
(18)
Base enclosures (include rubber feet)
(19)
For use only with computer models equipped with a built-in modem, Digital Media Slot, and
an HDMI port
489114-001
For use only with computer models equipped with a built-in modem and Digital Media Slot,
without an HDMI port
501252-001
Rubber Kit (not illustrated, includes 6 computer feet)
486623-001
Battery, 6-cell, 2.20-Ah, 47-Wh
485041-003
(Continued)
3–4
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
Spare Part Number
(20)
Bluetooth® module (does not include Bluetooth cable)
483113-001
Bluetooth cable (not illustrated)
489121-001
(21)
Hard drives (include hard drive bracket and connector)
320-GB, 5400-rpm
504448-001
250-GB, 5400-rpm
485036-003
200-GB, 5400-rpm
507527-001
160-GB, 5400-rpm
485035-003
120-GB, 5400-rpm
485034-003
Hard Drive Hardware Kit (includes connector, bracket, and screws)
504059-001
(22)
RTC battery
501587-001
(23)
Memory Modules
PC2-6400, 667-MHz, DDR2
2048-MB
485033-003
1024-MB
485032-003
512-MB
485031-003
PC2-5300, 667-MHz, DDR2
(24)
2048-MB
485030-003
1024-MB
485029-003
512-MB
485028-003
WLAN modules
Atheros AR9280 802.11a/b/g/n WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
482260-001
(Continued)
Maintenance and Service Guide
3–5
Illustrated parts catalog
Item
Description
Spare Part Number
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
482260-002
Atheros AR2425 802.11b/g WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
459339-001
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic,
Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-002
(Continued)
3–6
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
Spare Part Number
Broadcom BCM4312 802.11b/g WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
459263-001
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
459263-002
Intel Wi-Fi Link 5100 802.11 a/b/g
■ For use in Russia, Ukraine, and Pakistan
482957-001
Intel Wi-Fi Link 5100 802.11 a/b/g/n
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Qatar, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
480985-001
(Continued)
Maintenance and Service Guide
3–7
Illustrated parts catalog
3–8
Item
Description
(25)
Optical drives (include optical drive bezel and bracket)
Spare Part Number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
485038-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive
485040-003
Maintenance and Service Guide
Illustrated parts catalog
Display assembly components
Item
Description
(1)
Display bezels
Spare Part Number
For use only with HP G70 computer models
488386-001
For use only with Presario CQ70 computer models
488389-001
(2)
Display inverter
486556-001
(3)
Webcam module (does not include webcam module cable)
488385-001
(4)
Display Hinge Kit (includes left and right display hinges)
488384-001
(5)
Display panel brackets (include left and right brackets)
488378-001
(6)
17-inch WXGA BrightView display panels (include display panel and backlight cables)
For use only with HP G70 computer models
488377-001
For use only with Presario CQ70 computer models
485420-001
Display panel cable with webcam cable (not illustrated)
489110-001
(7)
Wireless Antenna Kit (includes wireless antenna transceivers and cable)
489108-001
(8)
Microphone (includes receiver and cable)
489109-001
(9)
Display enclosures (include logo)
For use only with HP G70 computer models
488379-001
For use only with Presario CQ70 computer models
488387-001
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)
489107-001
Display Screw Kit (not illustrated)
486622-001
Maintenance and Service Guide
3–9
Illustrated parts catalog
Plastics Kit
Item
3–10
Description
Spare part number
Plastics Kit:
489112-001
1
WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)
2
Memory module compartment cover (includes 2 captive screws, secured by C-clips)
3
Hard drive cover (includes 2 captive screws, secured by C-clips)
Maintenance and Service Guide
Illustrated parts catalog
Mass storage devices
Item
1
2
Description
Spare part number
Hard drives (include connector and bracket)
320-GB, 5400-rpm
504448-001
250-GB, 5400-rpm
485036-003
200-GB, 5400-rpm
507527-001
160-GB, 5400-rpm
485035-003
120-GB, 5400-rpm
485034-003
Hard Drive Hardware Kit (includes connector, bracket, and screws)
504059-001
Optical drives (include bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
485038-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive
485040-003
Maintenance and Service Guide
3–11
Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
AC adapters:
65-W AC adapter
463958-001
90-W AC adapter
463955-001
Power cords:
For use in Argentina
490371-D01
For use in Australia
490371-011
For use in Brazil
490371-201
For use in Denmark
490371-081
For use in Europe
490371-021
For use in India
490371-D61
For use in Israel
490371-BB1
For use in Italy
490371-061
For use in South Africa
490371-AR1
For use in South Korea
490371-AD1
For use in Switzerland
490371-111
For use in the People’s Republic of China
490371-AA1
For use in Taiwan
490371-AB1
For use in the United Kingdom and Singapore
490371-031
For use in the United States
490371-001
Screw Kit
■ Phillips PM2.5x5.0 screw
■ Phillips PM2.0x6.0 screw
■ Phillips PM2.5x6.0 captive screw
■ Phillips PM2.5x6.0 screw
■ Phillips PM2.5x9.0 screw
■ Phillips PM2.5x7.0 screw
■
■
■
■
3–12
Phillips PM2.0x4.0 screw
Phillips PM2.0x3.0 screw
Phillips PM3.0x4.0 screw
Phillips PM2.0x10.0 captive screw
Maintenance and Service Guide
Illustrated parts catalog
Sequential part number listing
Serial part number
Description number
459263-001
Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
459263-002
Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-001
Atheros AR2425 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto
Rico, the U.S. Virgin Islands, and the United States
459339-002
Atheros AR2425 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
463955-001
90-W AC adapter
463958-001
65-W AC adapter
(Continued)
Maintenance and Service Guide
3–13
Illustrated parts catalog
Serial part number
Description number
480985-001
Intel Wi-Fi Link 5100 802.11 a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
482260-001
Atheros AR9280 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
482260-002
Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482957-001
Intel Wi-Fi Link 5100 802.11 a/b/g WLAN Module for use in Russia, Ukraine, and Pakistan
483113-001
Bluetooth module (does not include Bluetooth cable)
485028-003
512-MB memory module (PC2-5300, 667-MHz, DDR2)
485029-003
1024-MB memory module (PC2-5300, 667-MHz, DDR2)
485030-003
2048-MB memory module (PC2-5300, 667-MHz, DDR2)
485031-003
512-MB memory module (PC2-6400, 667-MHz, DDR2)
485032-003
1024-MB memory module (PC2-6400, 667-MHz, DDR2)
(Continued)
3–14
Maintenance and Service Guide
Illustrated parts catalog
Serial part number
Description number
485033-003
2048-MB memory module (PC2-6400, 667-MHz, DDR2)
485034-003
120-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
485035-003
160-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
485036-003
250-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
485038-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
485039-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
485040-003
Blu-ray ROM DVD±RW SuperMulti DL Drive
485041-003
Battery, 6-cell, 2.20-Ah, 47-Wh
485218-001
UMA System Board, GM45 (with built-in modem, Digital Media Slot, HDMI port, and replacement
thermal material)
485219-001
UMA System Board, GL40 (with built-in modem, Digital Media Slot, HDMI port, and replacement
thermal material)
485418-001
17-inch WXGA BrightView display assembly (includes webcam module and cable, 2 WLAN antenna
transceivers and cables, microphone and cable, and logo)
485420-001
17-inch WXGA BrightView display panel for Presario CQ70 computer models (includes display panel
and backlight cables)
485424-001
Keyboard for use in the United States (includes keyboard cable)
485424-031
Keyboard for use in the United Kingdom (includes keyboard cable)
485424-041
Keyboard for use in Germany (includes keyboard cable)
485424-051
Keyboard for use in France (includes keyboard cable)
485424-061
Keyboard for use in Italy (includes keyboard cable)
485424-071
Keyboard for use in Spain (includes keyboard cable)
485424-111
Keyboard for use in Switzerland (includes keyboard cable)
485424-121
Keyboard for use in Canada (includes keyboard cable)
485424-131
Keyboard for use in Portugal (includes keyboard cable)
485424-141
Keyboard for use Turkey (includes keyboard cable)
485424-151
Keyboard for use in Greece (includes keyboard cable)
485424-161
Keyboard for use in Latin America (includes keyboard cable)
485424-171
Keyboard for use in Saudi Arabia (includes keyboard cable)
485424-181
Keyboard for use in Belgium (includes keyboard cable)
485424-221
Keyboard for use in the Czech Republic (includes keyboard cable)
485424-251
Keyboard for use in Russia (includes keyboard cable)
485424-AD1
Keyboard for use in South Korea (includes keyboard cable)
485424-B31
Keyboard for international use (includes keyboard cable)
485424-BB1
Keyboard for use in Israel (includes keyboard cable)
485424-DH1
Keyboard for use in Denmark, Finland, Norway (includes keyboard cable)
486556-001
Display inverter
486623-001
Rubber Kit (includes 6 computer feet)
486633-001
USB board (does not include USB board cable)
(Continued)
Maintenance and Service Guide
3–15
Illustrated parts catalog
3–16
Serial part number
Description number
486637-001
Power connector cable
488338-001
System board, discrete, PM45 (with built-in modem, Digital Media Slot, and HDMI port)
488377-001
17-inch, WXGA BrightView display panel for use with HP G70 computer models (includes display
panel and backlight cables)
488378-001
Display panel brackets (include left and right brackets)
488379-001
Display enclosure for use with HP G70 computer models (includes logo)
486622-001
Display Screw Kit
488383-001
Speakers (include left and right speakers and cables)
488384-001
Display Hinge Kit (includes left and right display hinges)
488385-001
Webcam module (does not include webcam module cable)
488386-001
Display bezel for use only with HP G70 computer models
488387-001
Display enclosure for use with Presario CQ70 computer models (includes logo)
488389-001
Display bezel for use only with Presario CQ70 computer models
489107-001
Display Rubber Kit (includes display bezel rubber screw covers)
489108-001
Wireless Antenna Kit (includes left and right wireless antenna transceivers and cable)
489109-001
Microphone (includes receiver and cable)
489110-001
Display panel cable (includes webcam cable)
489112-001
Plastics Kit
489114-001
Base enclosure for use with computer models equipped with a built-in modem, Digital Media Slot,
and an HDMI port (includes rubber feet)
489115-001
Keyboard cover
489116-001
Power button board (includes power button board cable)
489117-001
Top cover (includes TouchPad board)
489118-001
TouchPad on/off button board (includes cables)
489119-001
TouchPad board bracket
489120-001
Audio board (includes audio board cable)
489121-001
Bluetooth cable
489123-001
USB board cable (includes num lock LED)
489125-001
Modem module cable
489126-001
Fan/heatsink assembly (includes replacement thermal material)
489127-001
Optical drive connector
490371-001
Power cord for use in the United States
490371-011
Power cord for use in Australia
490371-021
Power cord for use in Europe
490371-031
Power cord for use in the United Kingdom and Singapore
490371-061
Power cord for use in Italy
490371-081
Power cord for use in Denmark
490371-111
Power cord for use in Switzerland
490371-201
Power cord for use in Brazil
490371-AA1
For use in the People’s Republic of China
Maintenance and Service Guide
Illustrated parts catalog
Serial part number
Description number
490371-AB1
Power cord for use in Taiwan
490371-AD1
Power cord for use in South Korea
490371-AR1
Power cord for use in South Africa
490371-BB1
Power cord for use in Israel
490371-D01
Power cord for use in Argentina
490371-D61
Power cord for use in India
492316-001
P8400 2.26-GHz Intel Core2 Duo processor (3-MB L2 cache, 1066-MHz FSB)
492317-001
P8600 2.4-GHz Intel Core2 Duo processor (3-MB L2 cache, 1066-MHz FSB)
492318-001
T9400 2.53-GHz Intel Core2 Duo processor (6-MB L2 cache, 1066-MHz FSB)
492319-001
T3200 2.0-GHz Intel Pentium Dual-Core processor (1-MB L2 cache, 667-MHz FSB)
492321-001
575 2.0-GHz Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB)
492322-001
585 2.16-GHz Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB)
494282-001
UMA System Board, GL40 (with built-in modem, Digital Media Slot, and replacement thermal
material)
501252-001
Base enclosure for use with computer models equipped with a built-in modem and Digital Media Slot,
without an HDMI port (includes rubber feet)
501520-002
P7350 2.0-GHz Intel Core2 Duo processor (3-MB L2 cache, 1066-MHz FSB)
501521-002
T5800 2.0-GHz Intel Core2 Duo processor (2-MB L2 cache, 800-MHz FSB)
501522-002
T5900 2.2-GHz Intel Core2 Duo processor (2-MB L2 cache, 800-MHz FSB)
501523-002
T3400 2.16-GHz Intel Pentium Dual-Core processor (1-MB L2 cache, 667-MHz FSB)
501524-002
T1600 1.66-GHz Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB)
501525-002
T1700 1.86-GHz Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB)
501587-001
RTC battery
504059-001
Hard Drive Hardware Kit (includes hard drive bracket, connector, and screws)
504448-001
320-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
507527-001
200-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
Maintenance and Service Guide
3–17
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
Flat-bladed screwdriver
■
Magnetic screwdriver
■
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎ As
away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
Ä
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide
4–1
Removal and replacement procedures
Drive handling
Ä
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle.
Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
Ä
4–2
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
Ä
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items from their containers.
■
Always be properly grounded when touching a component or assembly.
■
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■
Cover the workstation with approved static-shielding material.
■
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
■
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide
4–3
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used
at standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of one megohm resistance
■
Static-dissipative tables or floor mats with hard ties to the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
✎ These steps also clear CMOS.
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the real-time clock (RTC) battery (see “RTC battery” on page 4-11).
6. Wait approximately 5 minutes.
4–4
Maintenance and Service Guide
Removal and replacement procedures
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Component replacement procedures
This chapter provides removal and replacement procedures. There are as many as 82 screws, in 10 different sizes,
that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and
standoff size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is
located on the bottom of the computer.
Item
Component
Description
1
Product name
This is the product name affixed to the front of your computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/ product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the number you use to locate documents, drivers, and
support for your computer.
5
Warranty period
This number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide
4–5
Removal and replacement procedures
Computer feet
Description
Serial Number
Rubber Kit
486623-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated
below.
Battery
Description
Spare part number
6 cell, 2.20-Ah, 47-Wh battery
485041-003
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4–6
Maintenance and Service Guide
Removal and replacement procedures
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Pivot the battery 2 upward and remove it 3 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Optical drive
✎ All optical drive spare part kits include an optical drive bezel and optical drive bracket.
Description
Spare part number
DVD±RW and CD-RW SuperMulti Double Layer Combo Drive
485038-003
DVD±RW and CD-RW SuperMulti Double Layer Combo Drive with LightScribe
485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive
484040-003
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Maintenance and Service Guide
4–7
Removal and replacement procedures
Remove the optical drive:
1. Position the computer with the left side toward you.
2. Remove the Phillips PM2.0×5.0 screw 1 that secures the optical drive to the computer.
3. Insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected from the
optical drive.)
4. Grasp the bezel and slide the optical drive 3 out of the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you.
6. Remove the two Phillips PM1.5×3.5 screws 1 that secure the optical drive bracket to the optical drive.
7. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
4–8
Maintenance and Service Guide
Removal and replacement procedures
Hard drive
hard drive spare part kits include a hard drive bracket and hard drive connector. The hard drive bracket and
✎ All
hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Description
Spare part number
120-GB, 5400-rpm hard drive
485034-003
160-GB, 5400-rpm hard drive
485035-003
200-GB, 5400-rpm hard drive
507527-001
250-GB, 5400-rpm hard drive
485036-003
320-GB, 5400-rpm hard drive
504448-001
Hard Drive Hardware Kit
485037-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the hard drive:
1. Loosen the two Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
2. Lift the right side of the hard drive cover 2, swing it up and to the left, and remove the cover. The hard drive
cover is included in the Plastics Kit, spare part number 489112-001.
Maintenance and Service Guide
4–9
Removal and replacement procedures
3. Remove the three Phillips PM2.0×4.5 screws 1 that secure the hard drive to the computer.
4. Grasp the Mylar tab 2 on the hard drive, and then slide the hard drive 3 to the right to disconnect it from the
system board.
5. Remove the hard drive 4 from the hard drive bay.
6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM2.0×4.0 hard drive bracket
screws 1 from each side of the hard drive.
7. Lift the bracket 2 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
4–10
Maintenance and Service Guide
Removal and replacement procedures
RTC battery
the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS
✎ Removing
settings to be cleared.
Description
Spare part number
RTC battery
501587-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the hard drive cover (see “Hard drive” on page 4-9).
Remove the RTC battery:
1. Disconnect the RTC battery cable 1 from the system board.
2. Remove the RTC battery 2 from the clip built into the base enclosure. The RTC battery is attached to the
system board with double-sided tape.
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide
4–11
Removal and replacement procedures
Memory module
Description
Spare part number
Memory module, 512-MB, PC2-5300
485028-003
Memory module, 1024-MB, PC2-5300
485029-003
Memory module, 2048-MB, PC2-5300
485030-003
Memory module, 512-MB, PC2-6400
485031-003
Memory module, 1024-MB, PC2-6400
485032-003
Memory module, 2048-MB, PC2-6400
485033-003
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the memory module:
1. Loosen the two Phillips PM2.0×5.0 captive screws 1 that secure the memory module compartment cover to
the computer.
2. Lift the right side of the cover 2, swing it up and to the left, and remove the cover 3. The memory module
compartment cover is included in the Plastics Kit, spare part number 489112-001.
4–12
Maintenance and Service Guide
Removal and replacement procedures
3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge
of the module opposite the slot rises away from the computer.)
4. Remove the memory module 2 by pulling the module away from the slot at an angle.
✎ Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot.
Reverse this procedure to install a memory module.
WLAN module
Ä
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description
Spare part number
Atheros AR2425 802.11 b/g WLAN module
49339-001
Atheros AR2425 802.11 b/g WLAN module
459339-002
Broadcom BCM4312 802.11 b/g WLAN module
459263-001
Broadcom BCM4312 802.11 b/g WLAN module
459263-002
Intel Wi-Fi Link 5100 802.11 a/b/g/n
480985-001
Atheros AR9280 802.11 a/b/g/n WLAN module
482260-001
Atheros AR9280 802.11 a/b/g/n WLAN module
482260-002
Intel Wi-Fi Link 5100 802.11 a/b/g
482957-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Maintenance and Service Guide
4–13
Removal and replacement procedures
Remove the WLAN module:
1. Remove the WLAN module cover:
a. Loosen the Phillips PM2.0X5.0 captive screw 1 that secures the WLAN module component cover to the
computer.
b. Lift the right side of the WLAN module cover 2, swing it to the left, and remove it 3. The WLAN module
cover is included in the Plastics Kit, spare part number 489112-001.
2. Disconnect the two antenna cables 1 from the wireless module.
black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna
✎ The
cable is connected to the WLAN module “Aux” terminal.
3. Remove the two Phillips PM2.0×4.5 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
4. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
✎ WLAN modules are designed with a notch 4 to prevent incorrect installation.
Reverse this procedure to install the WLAN module.
4–14
Maintenance and Service Guide
Removal and replacement procedures
Keyboard
Description
Spare part number
Keyboard for use in Belgium
485424-181
Keyboard for use in the Czech Republic
485424-221
Keyboard for use in Canada
485424-121
Keyboard for use in France
485424-051
Keyboard for use in Germany
485424-041
Keyboard for use in Greece
485424-151
Keyboard for international use
485424-B31
Keyboard for use in Israel
485424-BB1
Keyboard for use in Italy
485424-061
Keyboard for use in South Korea
485424-AD1
Keyboard for use in Latin America
485424-161
Keyboard for use in Denmark, Finland, and Norway
485424-DH1
Keyboard for use in Portugal
485424-131
Keyboard for use in Russia
485424-251
Keyboard for use in Saudi Arabia
485424-171
Keyboard for use in Spain
485424-071
Keyboard for use in Switzerland
485424-111
Keyboard for use in Thailand
485424-281
Keyboard for use in Turkey
485424-141
Keyboard for use in the United Kingdom
485424-031
Keyboard for use in the United States
485424-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the two Phillips PM2.0×5.0 screws that secure the keyboard to the computer.
Maintenance and Service Guide
4–15
Removal and replacement procedures
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Release the tabs 1 along the right and left edges of the keyboard.
6. Lift the rear edge of the keyboard 2, and then slide it back until it rests on the display.
7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then
disconnect the keyboard cable 2 from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
4–16
Maintenance and Service Guide
Removal and replacement procedures
Keyboard cover
Description
Spare part number
Keyboard cover
489115-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the keyboard (see “Keyboard” on page 4-15).
Remove the keyboard cover:
1. Remove the two Phillips PM2.0x9.0 screws 1 at the corners and the two Phillips PM1.5x3.0 screws 2 in the
battery bay that secure the keyboard cover to the computer. The keyboard cover screws are identified by a
triangle icon.
Maintenance and Service Guide
4–17
Removal and replacement procedures
2. Turn the computer display-side up, with the front toward you.
3. Open the computer as far as possible.
4. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power
button board cable 2 from the system board.
5. Slide the keyboard cover toward the display pael until it disengages form the top cover, and then lift up to
remove the keyboard cover.
Reverse this procedure to install the keyboard cover.
4–18
Maintenance and Service Guide
Removal and replacement procedures
Power button board
Description
Spare part number
Power button board
489116-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-13).
6. Remove the keyboard (see “Keyboard” on page 4-15).
7. Remove the keyboard cover (see “Keyboard cover” on page 4-17).
Remove the power button board:
8. Remove the two Phillips PM1.5x3.0 screws 1 that secure the power button board to the keyboard cover.
9. Remove the power button board 2.
Reverse this procedure to install the power button board.
Maintenance and Service Guide
4–19
Removal and replacement procedures
Display assembly
Description
Spare part number
17-inch WXGA display assembly with webcam
485418-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-13).
6. Remove the keyboard (see “Keyboard” on page 4-15).
7. Remove the keyboard cover (see “Keyboard cover” on page 4-17).
Remove the display assembly:
1. Disconnect the microphone cable 1 from the system board and release it from the clips that attach it to the
top cover.
2. Remove the caps lock LED 2 from its mounting clips on the top cover.
3. Disconnect the display panel cable 3 from the system board and make sure that the cable is out of its
routing channel.
4. Pull the WLAN antenna cables 4 through the opening in the top cover and release the cables 5 from the clips
in the top cover.
Ä
4–20
CAUTION: The display will be unsupported when the following screws are removed. To prevent damage to the display
assembly, support it before removing the screws.
Maintenance and Service Guide
Removal and replacement procedures
5. Remove the four Phillips PM2.0x9.0 screws 1 securing the display hinges to the computer.
6. Remove the display panel 2.
7. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the
following screw covers and screws:
1 Two rubber screw covers on the display bezel button edge. The display rubber screw covers are included in
the Display Rubber Kit, spare part number 489107-001.
2 Two Phillips PM2.0x7.0 screws on the display bezel bottom edge.
Maintenance and Service Guide
4–21
Removal and replacement procedures
8. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the
bezel disengages from the display enclosure.
9. Remove the display bezel 3.
The following display bezels are available:
❏ For use only with HP G70 computer models equipped with a webcam module, spare part
number 488386-001.
❏ For use only with Presario CQ70 computer models equipped with a webcam module, spare part
number 488389-001.
10. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display
enclosure as the webcam module cable allows.
11. Disconnect the webcam module cable 2 from the webcam module, and remove the webcam module. The
webcam module is available using spare part number 488385-001.
4–22
Maintenance and Service Guide
Removal and replacement procedures
12. If it is necessary to replace the display inverter, release the display inverter 1, located at the bottom edge of the
display assembly, from its mounting clips.
13. Disconnect the display panel cable 2 and the back light cable 3 from the display inverter, and remove the
display inverter from the display enclosure. The display inverter is available using spare part number
486556-001.
14. If it is necessary to replace the display hinges, remove the two Phillips PM2.0x7.0 screws 1 that secure
each hinge to the display enclosure.
15. Remove the display hinges 2. The display hinges are available in the Display Hinge Kit, spare part
number 488384-001.
Maintenance and Service Guide
4–23
Removal and replacement procedures
16. If it is necessary to replace the display panel, remove the two Phillips PM2.0x7.0 screws 1 that secure the
display panel to the display enclosure.
17. Remove the display panel 2 from the display enclosure.
The following display panels are available:
❏ For use only with HP G70 computer models equipped with a webcam module, spare part
number 488377-001.
❏ For use only with Presario CQ70 computer models equipped with a webcam module, spare part
number 485420-001.
18. If it is necessary to replace the display panel brackets, remove the four Phillips PM1.5x3.0 screws 1 that
secure each bracket to the display panel.
19. Remove the display panel brackets 2 from the display panel. The display panel brackets are available using
spare part number 488378-001.
4–24
Maintenance and Service Guide
Removal and replacement procedures
20. If it is necessary to replace the display panel cable, which is attached to the back of the display panel with
clear adhesive tape, remove the tape 1 to release the cable from its connector. The display panel cable
includes the camera module cable. The display panel cable with webcam cable is available using spare part
number 489110-001.
21. Remove display panel cable 2.
22. If it is necessary to replace the microphone, release the microphone from its mounting clip 1. The mounting
clip is at the top of the display enclosure and the microphone cable is routed through the left hinge opening.
The microphone is held by a clip 2 at the top of the display enclosure. The microphone with cable is available
using spare part number 489109-001.
23. Release the microphone cord from the foil tab 3.
24. Remove the microphone and cable 4.
Reverse this procedure to reassemble and install the display assembly.
Maintenance and Service Guide
4–25
Removal and replacement procedures
Top cover
Description
Spare part number
Top cover
489117-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the six Phillips PM2.0X9.0 screws 1 that secure the top cover to the computer.
3. Remove the Phillips PM2.0x5.0 screw 2.
4. Turn the computer right side up, with the front facing you.
4–26
Maintenance and Service Guide
Removal and replacement procedures
5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPad cable from
the system board.
6. Remove the following screws:
a. Three Phillips PM2.5x9.0 screws 1
b. Two Phillips PM2.5x5.0 screws 2
c. One Phillips PM2.0x6.0 screw 3
7. Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure.
8. Remove the top cover 2.
Reverse this procedure to install the top cover.
Maintenance and Service Guide
4–27
Removal and replacement procedures
TouchPad on/off button board and board bracket
Description
Spare Parts Number
TouchPad board bracket
489119-001
TouchPad on/off button board (includes cables)
489118-001
Before removing the TouchPad on/off button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
4–28
Maintenance and Service Guide
Removal and replacement procedures
Remove the TouchPad on/off button board and board bracket:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector on the TouchPad button board to which the TouchPad on/off board cable is attached,
and then disconnect the TouchPad on/off board cable 1 from the TouchPad button board.
3. Release the ZIF connector on the TouchPad board to which the TouchPad on/off board cable is attached, and
disconnect the TouchPad on/off board cable 2 from the TouchPad board.
4. Remove the Phillips PM1.5x3.0 screw 3 securing the TouchPad on/off button board.
5. Single-sided and double-sided tape is used to help secure the TouchPad on/off button board to the TouchPad
board bracket. Release the on/off button board from the tape, and then remove the TouchPad on/off button
board 4.
6. Six Phillips PM1.5x3.0 screws secure the TouchPad board bracket to the base enclosure. Remove these
six screws 1, and then remove the TouchPad board bracket 2.
Maintenance and Service Guide
4–29
Removal and replacement procedures
7. Remove the two Phillips PM1.5x3.0 screws 1 that secure the switch actuator to the TouchPad board bracket,
and then remove the actuator 2.
✎ The TouchPad is glued to the top cover and is included with the top cover spare part.
Reverse this procedure to install the TouchPad on/off button board and board bracket.
4–30
Maintenance and Service Guide
Removal and replacement procedures
Audio board
Description
Spare Part Number
Audio board
489120-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
Remove the audio board:
1. Release the ZIF connector 1 to which the audio board cable is attached, and disconnect the audio board
cable 2 from the system board.
2. Remove the two Phillips PM2.0×5.0 screws 3 that secure the audio board to the base enclosure.
3. Remove the audio board 4.
Reverse this procedure to install the audio board.
Maintenance and Service Guide
4–31
Removal and replacement procedures
Bluetooth module
Description
Spare Part Number
Bluetooth module
483113-001
Bluetooth cable
489121-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable 1 from the system board. The Bluetooth cable is available using spare
part number 489121-001.
2. Remove the two Phillips PM2.5×3.5 screws 2 that secure the Bluetooth module to the base enclosure.
3. Remove the Bluetooth module 3.
Reverse this procedure to install the Bluetooth module.
4–32
Maintenance and Service Guide
Removal and replacement procedures
Speakers
Description
Spare Part Number
Speakers
488383-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the speakers:
1. Disconnect the speaker cable from the system board 1.
2. Disconnect the LED cable from the right speaker 2.
3. Remove one screw from each speaker. A Phillips PM2.0x3.0 screw is on the left 3, and a Phillips PM2.0x5.0
screw is on the right 4.
4. Remove the speakers 5.
Reverse this procedure to install the speakers.
Maintenance and Service Guide
4–33
Removal and replacement procedures
USB board
Description
Spare part number
USB board
486633-001
USB board cable (includes num lock LED)
489123-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the USB board:
1. Disconnect the USB board cable 1 from the system board.
2. Disconnect the num lock LED cable 2, and then remove the USB board 3.
Reverse this procedure to install a USB board.
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Maintenance and Service Guide
Removal and replacement procedures
System board
system board spare part kits include UMA or discrete graphics subsystem memory, built-in modem, and
✎ All
replacement thermal material.
Description
Spare part number
UMA system board, GM45 with built-in modem, Digital Media Slot, and HDMI port
485218-001
UMA system board, GL40 with built-in modem, Digital Media Slot, and HDMI port
485219-001
Discrete system board, PM45 with built in modem, Digital Media Slot, and HDMI port
488338-001
UMA system board, GL40 with built-in modem and Digital Media Slot
494282-001
optical drive connector
489127-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
When replacing the system board, be sure that the following components are removed from the defective system
board and installed on the replacement system board:
■
RTC battery (see “RTC battery” on page 4-11)
■
Memory module (see “Memory module” on page 4-12)
■
WLAN module (see “WLAN module” on page 4-13)
■
Fan/heatsink (see “Fan/heatsink assembly” on page 4-39)
■
Processor (see “Processor” on page 4-42)
Maintenance and Service Guide
4–35
Removal and replacement procedures
Remove the system board:
1. Disconnect the USB board cable 1 from its mounting clip in the base enclosure.
2. Disconnect the Bluetooth cable 2 from the system board.
3. Disconnect the modem module cable 3 from the system board.
4. Disconnect the audio cable 4 from the system board.
Ä
CAUTION: Do not attempt to disconnect the optical drive connector before removing the system board. Otherwise, you will
damage the locator pin on the optical drive connector.
5. Remove the three Phillips PM2.5x9.0 screws 1 that secure the system board.
6. Remove the two Phillips PM2.0x5.0 screws 2 that secure the optical drive connector.
4–36
Maintenance and Service Guide
Removal and replacement procedures
7. Release the power cable from the base enclosure 1.
8. Use the optical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle.
9. Remove the system board 4 from the base enclosure by sliding it up and to the right at an angle.
10. Remove the optical drive connector from the system board.
Reverse this procedure to install the system board.
Maintenance and Service Guide
4–37
Removal and replacement procedures
Modem module cable
Description
Spare part number
Modem module cable
489125-001
Before removing the modem module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
h. Speakers (see “Speakers” on page 4-33)
i. System board (see “System board” on page 4-35)
Remove the modem module cable:
1. Remove the modem module cable from the clip 1 built into the base enclosure.
2. Remove the modem module cable 2 from the clips and routing channels built into the base enclosure 3.
Reverse this procedure to install the modem module cable.
4–38
Maintenance and Service Guide
Removal and replacement procedures
Fan/heatsink assembly
Description
Spare part number
Fan/heatsink assembly (includes replacement thermal material)
489126-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
h. Bluetooth module (see “Bluetooth module” on page 4-32)
i. System board (see “System board” on page 4-35)
Remove the fan/heatsink assembly:
1. Turn the system board right-side up, with the front toward you.
2. Disconnect the fan cable from the system board.
✎ To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
Maintenance and Service Guide
4–39
Removal and replacement procedures
to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
✎ Due
components, you may need to move the fan/heat sink assembly from side to side to detach the assembly.
3. Turn the system board upside down with the fan assembly toward you.
4. Loosen the four Phillips PM2.0x10.0 spring-loaded captive screws 1 that secure the fan/heatsink assembly.
Remove the fan/heat sink assembly 2 by lifting it straight up.
Å
WARNING: To avoid damage to the processor, loosen the fan/heatsink screws in the 1-2-3-4 sequence indicated. Likewise,
tighten the screws in the same sequence when installing the fan/heatsink assembly.
thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink and the system board
✎ The
components each time the fan/heat sink is removed. Thermal grease is located on the section of the fan/heat
sink 1 that services the processor 2. Thermal pads are located on the section of the fan/heat sink 3 that services
the Northbridge chip 4. Replacement thermal grease and pads are included with all system board, fan/heat sink
assembly, and processor spare part kits.
4–40
Maintenance and Service Guide
Removal and replacement procedures
fan/heatsink assembly mounting bracket must be replaced as shown in the following illustration when
✎ The
installing the fan/heatsink assembly. The bracket is mounted on the opposite side of the system board, with the
triangle locator symbols pointing toward the fan.
The fan/heatsink assembly mounting bracket is included in spare part number 489126-001.
Reverse this procedure to install the fan/heat sink assembly.
Maintenance and Service Guide
4–41
Removal and replacement procedures
Processor
✎ All processor spare part kits include replacement thermal material.
Description
Spare part number
Core2 Duo P8400, 2.26-GHz
492316-001
Core2 Duo P8600, 2.4-GHz
492317-001
Core2 Duo T9400, 2.53-GHz
492318-001
Pentium T3200, 2.0-GHz
492319-001
Celeron-M 575, 2.0-GHz
492321-001
Celeron-M 585, 2.16-GHz
492322-001
Pentium P7350, 2.0-GHz
501520-001
Pentium T5800, 2.0-GHz
501521-001
Pentium T5900, 2.2-GHz
501522-001
Pentium T3400, 2.16-GHz
501523-001
Celeron T1600, 1.66-GHz
501524-001
Celeron T1700, 1.86-GHz
501525-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the following components:
a. Remove the battery (see “Battery” on page 4-6)
b. Optical drive (see “Optical drive” on page 4-7)
c. Hard drive (see “Hard drive” on page 4-9)
d. Keyboard (see “Keyboard” on page 4-15)
e. Keyboard cover (see “Keyboard cover” on page 4-17)
f. Power button board (see “Power button board” on page 4-19)
g. Display assembly (see “Display assembly” on page 4-20)
h. Top cover (see “Top cover” on page 4-26)
i. Bluetooth module (see “Bluetooth module” on page 4-32)
j. System board (see “System board” on page 4-35)
k. Fan/heatsink assembly (see “Fan/heatsink assembly” on page 4-39)
4–42
Maintenance and Service Guide
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you
hear a click.
2. Lift the processor 2 straight up and remove it.
you install the processor, the gold triangle on the processor 3 must be aligned with the triangle embossed
✎ When
on the processor slot 4.
Reverse this procedure to install the processor.
Maintenance and Service Guide
4–43
Removal and replacement procedures
Power connector cable
Description
Spare Part Number
Power connector cable
486637-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the following components:
a. Remove the battery (see “Battery” on page 4-6)
b. Optical drive (see “Optical drive” on page 4-7)
c. Hard drive (see “Hard drive” on page 4-9)
d. Keyboard (see “Keyboard” on page 4-15)
e. Keyboard cover (see “Keyboard cover” on page 4-17)
f. Power button board (see “Power button board” on page 4-19)
g. Display assembly (see “Display assembly” on page 4-20)
h. Top cover (see “Top cover” on page 4-26)
i. Bluetooth module (see “Bluetooth module” on page 4-32)
j. System board (see “System board” on page 4-35)
power cable connector was released from its mounting clip in the base assembly during system
✎ The
board removal.
To remove the power connector cable, disconnect the cable connector from the system board.
Reverse this procedure to install the power connector cable.
4–44
Maintenance and Service Guide
5
Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows
operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
Starting the Setup Utility
To start the Setup Utility:
»
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
Your change goes into effect immediately.
Maintenance and Service Guide
5–1
Setup Utility
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are
by keystroke.
■
To choose a menu or a menu item, use the arrow keys.
■
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys
or f5 or f6.
■
To select an item, press enter.
■
To close a text box or return to the menu display, press esc.
■
To display additional navigation and selection information while the Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not
open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key from Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification information
about the computer is displayed.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press enter.
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already
running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
The Setup Utility default settings go into effect when the computer restarts.
✎ Your password, security, and language settings are not changed when you restore the factory default settings.
5–2
Maintenance and Service Guide
Setup Utility
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
■
To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press enter.
■
To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
To do this
System information
■ View and change the system time and date.
■ View identification information about the computer.
■ View specification information about the processor, memory size, system
BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
BIOS administrator password
Enter, change, or delete a BIOS administrator password.
Power-On Password
Enter, change, or delete a power-on password.
Maintenance and Service Guide
5–3
Setup Utility
System Configuration menu
Select
To do this
Language Support
Change the Setup Utility language.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology
Enable/disable the processor Virtualization Technology.
Processor C4 State (select models only)
Enable/disable the processor C4 sleep state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when the
computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power
when the computer is in DC mode.
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.
Boot Options
Set the following boot options:
■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal Network
Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
models with two hard drives, this menu option is called the
✎ On
Primary Hard Disk Self Test.
5–4
Secondary Hard Disk Self Test
(select models only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
Maintenance and Service Guide
6
Specifications
Computer specifications
Metric
U.S.
Width
39.6 cm
15.59 in
Depth
28.4 cm
11.18 in
Height (front to rear)
3.735 to 4.515 cm
1.470 to 1.777 in
3.43 kg
7.56 Ibs
Dimensions
Weight
Equipped with 6-cell battery and optical drive
Input power
Operating voltage
18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W
Operating current
3.5 A or 4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Operating
10% to 90%
10% to 90%
Nonoperating
5% to 95%
5% to 95%
Operating
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating
-15 m to 12,192 m
-50 ft to 40,000 ft
Relative humidity (noncondensing)
Maximum altitude (unpressurized)
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
✎ range
of temperatures.
Maintenance and Service Guide
6–1
Specifications
17-inch WXGA display specifications
Metric
U.S.
Height
24.4 cm
9.6 in
Width
38.1 cm
15.0 in
Diagonal
43.2 cm
17.0 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
180 nits typical
Dimensions
Pixel resolution
6–2
Pitch
0.259 × 0.259 mm
Format
1440 × 900
Configuration
RGB vertical stripe
Backlight
CCFT
Character display
80 × 25
Total power consumption
6.5 W
Viewing angle
+/-45° horizontal, +15/-35° vertical typical
Maintenance and Service Guide
Specifications
Hard drive specifications
320-GB
250-GB*
200-GB
160-GB*
120-GB*
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
SATA
SATA
Transfer rate
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
ATA security
Single track
3 ms
3 ms
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
24 ms
24 ms
Logical blocks
625,142,448
488,376,120
39,700,850
312,560,340
234,420,480
Disc rotational speed
5400 rpm
540 rpm
540 rpm
7200 and 5400
rpm
7200 and 5400
rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
Dimensions
Seek times (typical read,
including setting)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may
differ slightly.
✎ Certain restrictions and exclusions apply. Contact technical support for details.
Maintenance and Service Guide
6–3
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM, CD-ROM
XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video
CD), Multisession CD
(Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW,
DVD-system memory
CD-R and CD-RW
Access time
CD
DVD
Random
< 175 ms
< 230 ms
Cache buffer
2 MB
DVD+R, DVD+RW, DVD-R,
DVD-RW, DVD-system memory
Data transfer rate
6–4
24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-system memory
6,750 KB/sec
Maintenance and Service Guide
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with
LightScribe specifications
Applicable disc
Read:
Write:
CD-ROM, CD-R, CD-RW, High
Speed CD-RW, Ultra & Ultra+
Speed CD-RW, DVD,
DVD±R/RW, DVD±R,
DVD-system memory
DVD-system memory (Ver.2),
DVD±R, DVD±RW, DVD±Dual,
CD-R, and CD-RW
Access time
CD
DVD
Random
< 130 ms
< 150 ms
Cache buffer
2 MB
Data transfer rate
5X DVD-system memory
6,750 KB/sec
8X DVD±RW
10,800 KB/sec
8X DVD±R
10,800 KB/sec
16X CD-R
3,600 KB/sec
16X CD-RW (High Speed)
1,500 KB/sec
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications
Applicable disc
Read:
Write:
BD-ROM, BD-ROM-DL, BD-R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-system memory (Ver.2),
CD-DA, CD-ROM (Mode 1 and
mode 2), CD-ROM XA (Mode
2, form 1 and form 2), Photo
CD (Single and multiple
sessions), CD Extra, CD-R,
CD-RW, and CD-TEXT
DVD-system memory (Ver.2),
DVD+R, DVD-R, CD-R, and
CD-RW
Access time
BD
DVD
Random
< 230 ms
< 180 ms
Cache buffer
4.5 MB
Data transfer rate
2X BD-system memory
9 MB/sec
8X DVD
2,400 KB/sec
16X CD-R
2,400 KB/sec
16X CD-RW
2,400 KB/sec
Maintenance and Service Guide
6–5
Specifications
System DMA specifications
Hardware
DMA System function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications
Hardware IRQ
System function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2
Cascaded
IRQ4
COM1
IRQ6
Diskette drive
IRQ7*
Parallel port
IRQ8
System CMOS/real-time clock
IRQ9*
Microsoft ACPI-compliant system
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ14
Primary IDE channel
IRQ15
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
✎ PC
may assert IRQ3 or IRQ4.
6–6
Maintenance and Service Guide
Specifications
System I/O address specifications
I/O address (hex)
System function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
JoyStick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
(Continued)
Maintenance and Service Guide
6–7
Specifications
I/O address (hex)
System function (shipping configuration)
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer-OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
System memory map specifications
6–8
Size
Memory address
System function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
04800000-07FFFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
Maintenance and Service Guide
7
Screw listing
This section provides specification and reference information for the screws used in the computer. All screws listed
in this section are available in the Screw Kit, spare part number 486622-001.
Phillips PM2.5x5.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
7
5.0 mm
2.5 mm
4.0 mm
Where used: 1 screw that secures the optical drive to the computer
Where used: 2 screws that secure the keyboard to the computer
Maintenance and Service Guide
7–1
Screw listing
Where used: 2 screws that secure the optical drive connector to the base enclosure
Where used: 2 screws that secure the top cover to the base enclosure
7–2
Maintenance and Service Guide
Screw listing
Color
Quantity
Length
Thread
Head diameter
Silver
5
5.0 mm
2.5 mm
4.0 mm
Where used: 3 screws that secure the hard drive to the computer
Where used: 2 screws that secure the WLAN module to the computer
Maintenance and Service Guide
7–3
Screw listing
Phillips PM2.0x6.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
4
6.0 mm
2.0 mm
5.0 mm
Where used: 2 screws that secure the audio board to the base enclosure
Where used: 1 screw that secures the right speaker to the base enclosure
Where used: 1 screw that secures the top cover to the base enclosure
7–4
Maintenance and Service Guide
Screw listing
Phillips PM2.5x6.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
5
6.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are secured by C-clips)
2 Two screws that secure the memory module cover to the computer (screws are secured by C-clips)
3 One screw that secures the WLAN cover to the computer (screw is secured by a C-clip)
Maintenance and Service Guide
7–5
Screw listing
Phillips PM2.5x6.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
1
6.0 mm
2.5 mm
5.0 mm
Where used: 1 screw that secures the top cover to the computer
7–6
Maintenance and Service Guide
Screw listing
Phillips PM2.5x9.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
12
9.0 mm
2.5 mm
5.0 mm
Where used: 2 screws that secure the keyboard cover to the computer
Maintenance and Service Guide
7–7
Screw listing
Where used: 4 screws that secure the display assembly to the base enclosure
Where used: 6 screws that secure the top cover to the base enclosure
7–8
Maintenance and Service Guide
Screw listing
Phillips PM2.5x7.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
14
7.0 mm
2.5 mm
5.0 mm
Where used: 3 screws that secure the top cover to the computer
Where used: 3 screws that secure the system board to the base enclosure
Maintenance and Service Guide
7–9
Screw listing
Where used: 2 screws that secure the display panel to the display enclosure
Where used: 2 screws that secure the display bezel to the display enclosure
Where used: 4 screws that secure the display hinges to the display enclosure
7–10
Maintenance and Service Guide
Screw listing
Phillips PM2.0x4.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
24
4.0 mm
2.0 mm
4.0 mm
Where used: 2 screws that secure the optical drive bracket to the optical drive
Where used: 2 screws that secure the power button board to the keyboard cover
Maintenance and Service Guide
7–11
Screw listing
Where used: 8 screws that secure the display panel brackets to the display panel
Where used:
1 Six screws that secure the TouchPad board bracket to the top cover
2 One screw that secures the TouchPad on/off board
7–12
Maintenance and Service Guide
Screw listing
Where used: 2 screws that secure the TouchPad board to the TouchPad board bracket
Where used: 1 screw that secures the left speaker to the base enclosure
Where used: 2 screws that secure the Bluetooth module to the base enclosure
Maintenance and Service Guide
7–13
Screw listing
Phillips PM2.0x3.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
2
3.0 mm
2.0 mm
4.0 mm
Where used: 2 screws in the battery bay that secure the keyboard cover to the computer
7–14
Maintenance and Service Guide
Screw listing
Phillips PM3.0x4.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
4.0 mm
3.0 mm
5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
Maintenance and Service Guide
7–15
Screw listing
Phillips PM2.0x10.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
10.0 mm
2.0 mm
5.0 mm
Where used: 4 captive screws that secure the fan/heatsink to the system board (screws are secured by C-clips)
7–16
Maintenance and Service Guide
8
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should continue to
back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and Recovery Manager software are designed to help you with the
following tasks for safeguarding your information and restoring it in case of a system failure:
■
Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot)
your computer and restore the operating system and software programs to factory settings in case of system
failure or instability.
■
Backing up your information regularly to protect your important system files.
■
Creating system restore points (operating system feature). System restore points allow you to reverse
undesirable changes to your computer by restoring the computer to an earlier state.
■
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a
program or driver without performing a full system recovery.
■
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can
recover your full factory image if you experience system failure or instability. Recovery Manager works from a
dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have
✎ Ifbeenyourincluded
for computers that do not have a partition. Use these discs to recover your operating system and
software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present,
an HP Recovery drive is listed in the Hard Disk Drives section of the window.
Creating recovery discs
recommends that you create recovery discs to be sure that you can restore your system to its original factory
✎ HP
state if you experience serious system failure or instability. Create these discs after setting up the computer for
the first time.
these discs carefully and keep them in a safe place. The software allows the creation of only one set of
✎ Handle
recovery discs.
Note the following guidelines before creating recovery discs:
■
You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, or BD-R
(writable Blu-ray) discs. All these discs are purchased separately.
discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs,
✎ Read-write
are not compatible with the Recovery Manager software.
■
The computer must be connected to AC power during this process.
Maintenance and Service Guide
8–1
Backup and recovery
■
Only one set of recovery discs can be created per computer.
■
Number each disc before inserting it into the computer optical drive.
■
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you
open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
are operating the computer on battery power, you will be prompted to connect to AC power before you can
✎ Ifgoyou
to the next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.
Backing up your information
With HP Backup & Recovery Manager, you can perform the following tasks:
■
Back up your information regularly to protect your files
■
Create system recovery points that allow you to reverse undesirable changes to your computer by restoring the
computer to an earlier state
When to back up
■
On a regularly scheduled basis
✎ Set reminders to back up your information periodically.
■
Before the computer is repaired or restored
■
Before you add or modify hardware or software
Backup suggestions
■
Create a set of recovery discs using Recovery Manager.
■
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
■
Store personal files in the Documents folder and back up these folders periodically.
■
Back up templates stored in their associated programs.
■
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen
shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
8–2
Maintenance and Service Guide
Backup and recovery
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save
and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you
want to reverse subsequent changes made to your system.
to an earlier restore point does not affect data files saved or e-mails created since the last
✎ Recovering
restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
✎ If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which you want to create a restore point.
5. Click Create.
The System Protection window opens.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally,
follow these steps:
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.
Maintenance and Service Guide
8–3
Backup and recovery
Performing a recovery
can recover only files that you have previously backed up. HP recommends that you use Recovery Manager
✎ You
to create an entire drive backup as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not
have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs
to recover your operating system and software.
has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you
✎ Windows
have not already tried these features, try them before using Recovery Manager.
Manager recovers only software that was preinstalled at the factory. Software not provided with this
✎ Recovery
computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the
manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
computer includes a solid-state drive (SSD), you may not have a recovery partition. You will not be able
✎ Ifto your
recover using this procedure. Recovery discs have been included for computers that do not have a partition.
Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏ Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–
❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the
screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
8–4
Maintenance and Service Guide
9
Connector pin assignments
Audio-out (headphone)
Pin
Signal
1
Audio out, left channel
2
Audio out, right channel
3
Ground
Audio-in (microphone)
Pin
Signal
1
Audio signal in
2
Audio signal in
3
Ground
Maintenance and Service Guide
9–1
Connector pin assignments
External monitor
9–2
Pin
Signal
1
Red analog
2
Green analog
3
Blue analog
4
Not connected
5
Ground
6
Ground analog
7
Ground analog
8
Ground analog
9
+5 VDC
10
Ground
11
Monitor detect
12
DDC 2B data
13
Horizontal sync
14
Vertical sync
15
DDC 2B clock
Maintenance and Service Guide
Connector pin assignments
HDMI
Pin
Signal
1
Transition minimized differential signal (TDMS) data 2+
2
Transition minimized differential signal (TDMS) data 2 shield
3
Transition minimized differential signal (TDMS) data 2-
4
Transition minimized differential signal (TDMS) data 1+
5
Transition minimized differential signal (TDMS) data 1 shield
6
Transition minimized differential signal (TDMS) data 1 shield
7
Transition minimized differential signal (TDMS) data 0+
8
Transition minimized differential signal (TDMS) data 0 shield
9
Transition minimized differential signal (TDMS) data 0-
10
Transition minimized differential signal (TDMS) Clock +
11
Transition minimized differential signal (TDMS) data clock shield
12
Transition minimized differential signal (TDMS) data clock-
13
Consumer electronics control (CEC)
14
No connect
15
Display data channel (DDC) clock
16
Display data channel (DDC) data
17
Ground
18
+5V Power
19
Hot plug detect
Maintenance and Service Guide
9–3
Connector pin assignments
RJ-11 (modem)
Pin
Signal
1
Unused
2
Tip
3
Ring
4
Unused
5
Unused
6
Unused
RJ-45 (network)
9–4
Pin
Signal
1
Transmit +
2
Transmit -
3
Receive +
4
Unused
5
Unused
6
Receive -
7
Unused
8
Unused
Maintenance and Service Guide
Connector pin assignments
Universal Serial Bus
Pin
Signal
1
+5 VDC
2
Data -
3
Data +
4
Ground
Maintenance and Service Guide
9–5
10
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC
or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region
where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where
the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the
country or region where the power cord set will be used.
■
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
■
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide
10–1
Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
South Korea
EK
4
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
CCC
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2
Maintenance and Service Guide
11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
Å
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
Ä
CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for
recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle
them carefully.
Disposal. This HP product contains mercury in the backlight in the display assembly that might
✎ Materials
require special handling at end-of-life. Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
procedures provided in this chapter are general disassembly instructions. Specific details, such as screw
✎ The
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Maintenance and Service Guide
11–1
Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel
until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
11–2
Maintenance and Service Guide
Recycling
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide
11–3
Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11–4
Maintenance and Service Guide
Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Å
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide
11–5
Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11–6
Maintenance and Service Guide
Index
A
AC adapter light 2–7
AC adapters
product description 1–4
spare part numbers 3–12
antenna
components 2–1
disconnecting 4–14
location 4–14
spare part number 2–1, 3–3
audio, product description 1–3
audio-in jack
location 2–6
pin assignments 9–1
audio-out jack
location 2–6
pin assignments 9–1
B
backing up 8–1, 8–2
backup
files and folders 8–2
hard drive 8–3
scheduling 8–2
base enclosure, spare part number 3–4, 3–16, 3–17
battery
removal 4–7
spare part number 3–4, 3–15, 4–6
battery bay 2–9
battery light 2–2, 2–6
battery release latch 2–9
BIOS administrator password 5–3
Bluetooth module
removal 4–32
spare part number 4–32
Bluetooth module cable 3–16
removal 4–32
spare part number 3–5, 3–16, 4–32
Blu-ray disc specifications 6–5
Blu-ray ROM DVD±RW SuperMulti DL Drive
product description 1–3
removal 4–8
spare part number 3–15, 4–7
specifications 6–5
boot options 5–4
Maintenance and Service Guide
boot order 5–4
bottom components 2–9
built-in devices
Bluetooth device radio 2–9
wireless button 2–3
WLAN device radio 2–9
built-in devices, modem 1–3
buttons
power 2–3
wireless 2–3
C
cables, service consideration 4–1
caps lock light 2–2
chipset, product description 1–1
CMOS clearing 4–4
components
bottom 2–9
buttons 2–3
display 2–1
front 2–6
keys 2–4
left-side 2–7
lights 2–2
rear 2–6
right-side 2–8
top 2–1
TouchPad 2–5
wireless antennae 2–1, 3–9
computer feet
locations 4–6
spare part number 4–6
computer specifications 6–1
connectors
power 2–7
service consideration 4–1
creating recovery discs 8–1
creating recovery points 8–3
D
Diagnostics menu 5–4
Digital Media Slot 2–7
display assembly
removal 4–20
spare part number 3–3, 3–15, 4–20
Index–1
Index
display bezel 3–9
removal 4–21, 4–22
spare part number 3–9, 3–16
display component recycling 11–1
display hinges
removal 4–21, 4–23
spare part number 3–9, 3–16, 4–23
display inverter
spare part number 3–9, 3–15
Display Rubber Kit, spare part number 3–9, 3–16, 4–21
display specifications 6–2
drive light 2–2, 2–6
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive
precautions 4–2
product description 1–3
removal 4–8
spare part number 3–8, 3–11, 3–15, 4–7
specifications 6–4
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe
product description 1–3
removal 4–8
spare part number 3–11, 3–15, 4–7
specifications 6–5
E
electrostatic discharge 4–2
esc key 2–4
Ethernet, product description 1–3
external media cards, product description 1–3
external monitor port
location 2–7
pin assignments 9–2
F
f11 recovery 8–4
factory state, recovering to 8–1
fan/heatsink assembly
removal 4–39
spare part number 4–39
feet
locations 4–6
spare part number 4–6
fn key 2–4
front components 2–6
function keys 2–4
G
graphics, product description 1–2
grounding equipment 4–4
Index–2
H
hard drive
precautions 4–2
product description 1–2
removal 4–9
spare part number 3–5, 3–11, 3–15, 4–9
specifications 6–3
hard drive backup 8–3
hard drive bay 2–9
hard drive bracket, removal 4–10
hard drive cover
illustration 3–3, 3–10
removal 4–9
spare part number 3–10
HDMI port
location 2–7
pin assignments 9–3
product description 1–3
headphone jack
location 2–6
pin assignments 9–1
heat sink
removal 4–39
spare part number 3–3, 4–39
hinges
removal 4–21
spare part number 3–9, 3–16
I
I/O address specifications 6–7
internal display switch 2–1
interrupt specifications 6–6
J
jacks
audio-in 2–6
audio-out 2–6
headphones 2–6
microphone 2–6
modem 2–8
network 2–7
RJ-11 2–8
RJ-45 2–7
K
key components 2–4
keyboard
product description 1–4
removal 4–15
spare part number 3–3, 3–15, 4–15
keyboard cover
removal 4–17
spare part number 3–3, 3–16, 4–17
Maintenance and Service Guide
Index
keypad keys 2–4
keys
esc 2–4
fn 2–4
function 2–4
keypad 2–4
Windows applications 2–4
Windows logo 2–4
L
LAN Power Saving 5–4
language, changing in Setup Utility 5–1
left-side components 2–7
lights
AC adapter 2–7
battery 2–2
caps lock 2–2
drive 2–2
num lock 2–2
optical drive 2–8
power 2–2
TouchPad 2–2, 2–5
wireless 2–2
M
Main menu 5–3
mass storage devices, spare part number 3–11
media cards, supported 2–7
memory map specifications 6–8
memory module
compartment 2–9
product description 1–2
removal 4–12
spare part numbers 3–5, 3–14, 4–12
memory module compartment cover
illustration 3–3, 3–10
removal 4–12
spare part number 3–10
microphone
location 2–1
product description 1–3
microphone jack
location 2–6
pin assignments 9–1
model name 1–1, 4–5
modem jack
location 2–8
pin assignments 9–4
modem module, product description 1–3
monitor port
location 2–7
pin assignments 9–2
Maintenance and Service Guide
N
network jack
location 2–7
pin assignments 9–4
num lock light 2–2
O
operating system, product description 1–4
optical drive
location 2–8
precautions 4–2
product description 1–3
removal 4–8
spare part number 3–8, 3–11, 4–7
specifications 6–4, 6–5
optical drive connector
product description 3–4
removal 4–37
spare part number 3–4, 3–16
optical drive light 2–8
P
packaging guidelines 4–3
panel, product description 1–2
password clearing 4–4
pin assignments
audio-in 9–1
audio-out 9–1
HDMI 9–3
headphone 9–1
headphone jack 2–6
microphone 9–1
microphone jack 2–6
modem 9–4
monitor port 9–2
network 9–4
RJ-11 2–8, 9–4
RJ-45 9–4
USB 9–5
plastic parts 4–1
Plastics Kit
contents 3–10
spare part number 3–3, 3–16
ports
HDMI 2–7
monitor 2–7
product description 1–3
USB 2–7, 2–8
power button 2–3
power button board
removal 4–19
spare part number 3–3, 3–16, 4–19
Index–3
Index
Power connector cable
product description 3–4
spare part number 3–4
power cord
set requirements 10–1
spare part number 3–12, 3–16
power lights 2–2
processor
product description 1–1
removal 4–43
spare part number 3–4, 3–17, 4–42
product description
audio 1–3
chipset 1–1
Ethernet 1–3
external media cards 1–3
graphics 1–2
hard drives 1–2
keyboard 1–4
memory module 1–2
microphone 1–3
modem module 1–3
operating system 1–4
optical drives 1–3
panel 1–2
ports 1–3
power requirements 1–4
processors 1–1
product name 1–1
security 1–4
serviceability 1–4
TouchPad 2–5
video 2–7
webcam 1–3
wireless 1–3
product name 1–1
R
rear components 2–6
recovery methods
f11 recovery 8–4
recovery discs 8–4
Recovery Manager 8–4
recovery partition 8–4
removal/replacement
preliminaries 4–1
procedures 4–5
restore points 8–3
restoring factory settings 5–2
right-side components 2–8
RJ-11 (modem) jack
location 2–8
pin assignments 9–4
Index–4
RJ-45 (network) jack
location 2–7
pin assignments 9–4
RTC battery
removal 4–11
spare part number 3–5, 3–17, 4–11
Rubber Kit, spare part number 3–4, 3–15
S
scheduling backups 8–2
Screw Kit
contents 3–12
spare part number 3–9, 3–16, 7–1
screw listing 7–1
security cable slot 2–8
Security menu
BIOS administrator password 5–3
Power-On password 5–3
security, product description 1–4
serial number 3–1
serviceability, product description 1–4
Setup Utility
accessing 5–1
changing the language 5–1
Diagnostics menu 5–4
displaying system information 5–2
exiting 5–3
Main menu 5–3
navigating and selecting 5–2
restoring default settings 5–2
System Configuration menu 5–4
speaker
removal 4–33
spare part number 3–4, 3–16, 4–33
specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive 6–5
display 6–2
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive 6–4
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe 6–5
hard drive 6–3
I/O addresses 6–7
interrupts 6–6
memory map 6–8
system DMA 6–6
system backup 8–1
system board
removal 4–36
spare part number 3–4, 3–15, 4–35
system board, spare part number 3–16
System Configuration menu 5–4
system information 5–2, 5–3
Maintenance and Service Guide
Index
system memory map 6–8
system recovery points 8–3
T
thermal material 4–40
tools required 4–1
top components 2–1
top cover
removal 4–26
spare part number 3–3, 3–16, 4–26
TouchPad board bracket
removal 4–29
spare part number 3–3, 3–16
TouchPad button board
removal 4–29
spare part number 3–3, 3–16, 4–28
TouchPad light 2–2, 2–5
TouchPad on/off button 2–5
TouchPad scroll zone 2–5
TouchPad, location 2–5
wireless module compartment 2–9
wireless, product description 1–3
WLAN module compartment cover
illustration 3–3, 3–10
removal 4–14
spare part number 3–10
WLAN modules
removal 4–14
spare part number 3–5, 3–6, 3–7
workstation guidelines 4–3
U
unknown password 4–4
USB port
location 2–7, 2–8
pin assignments 9–5
user replaceable parts 1–4
V
vents 2–6, 2–9
video, product description 2–1
volume keys 2–4
W
warranty period 3–1, 4–5
webcam
location 2–1
product description 1–3
removal 4–22
spare part number 3–9, 3–16
webcam light 2–1
Windows application keys 2–4
Windows logo key 2–4
wireless antenna
disconnecting 4–20
location 2–1
spare part number 3–9, 3–16
Wireless Antenna Kit, spare part number 3–9, 3–16
wireless button 2–3
wireless compartment cover
illustration 3–3, 3–10
removal 4–14
spare part number 3–10
wireless light 2–2
Maintenance and Service Guide
Index–5