Efficient Networks SpeedStream 5200 Series Product specifications

SpeedStream
5200 Series
DSL Bridge
Quick Start Guide
Part Number: 222-00925-01
SpeedStream 5200 Series Bridge
 Copyright 2000, Efficient Networks, Inc. All rights reserved. Printed in the U.S.A.
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Inc. shall not be liable for technical or editorial errors or omissions in this document; nor for incidental or consequential damages
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Efficient Networks, Inc. - End User Software License and Limited Warranty
INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY EFFICIENT NETWORKS, INC. ("ENI")
CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF THE FOLLOWING SOFTWARE LICENSE AND LIMITED
WARRANTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RETURN THE HARDWARE AND SOFTWARE IN ITS
ORIGINAL PACKAGING TO THE STORE OR OTHER VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL REFUND
OF THE PURCHASE PRICE.
The following describes your license to use the software (the "Software") that has been provided with your ENI DSL customer premises
equipment ("Hardware") and the limited warranty that ENI provides on its Software and Hardware.
Software License
The Software is protected by copyright laws and international copyright treaties. The Software is licensed and not sold to you.
Accordingly, while you own the media (CD ROM or floppy disk) on which the Software is recorded, ENI retains ownership of the
Software itself.
1. Grant of License. You may install and use one (and only one) copy of the Software on the computer on which the Hardware is being
installed. If the Hardware is being installed on a network, you may install the Software on the network server or other server-side
device on which the Hardware is being installed and onto the client-side devices connected to the network as necessary.
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sublicense, assign, or distribute copies of the Software to others;
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Limited Warranty
ENI provides the following limited warranties to the original end-user of the Hardware and Software:
1. Hardware. Efficient warrants that the Hardware will be free from defects in materials and workmanship and will perform
substantially in compliance with the user documentation relating to the Hardware for a period of one year from the date the original end
user received the Hardware.
2. Software. Efficient warrants that the Software will perform substantially in compliance with the end user documentation provided
with the Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software.
The end user is responsible for the selection of hardware and software used in the end user's systems. Given the wide range of thirdparty hardware and applications, ENI does not warrant the compatibility or uninterrupted or error free operation of our Software with
the end user's system.
3. Exclusive Remedy. Your exclusive remedy and ENI's exclusive obligation for breach of this limited warranty is, in ENI's sole
option, either (a) a refund of the purchase price paid for the Hardware/ Software or (b) repair or replacement of the Hardware/Software
with new or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original
warranty period or thirty (30) days, which ever is longer.
Warranty Procedures
Prior to returning a product under this warranty, the end user must first call ENI at (408) 878-6803, or send an email to ENI at
support@efficient.com to obtain a return materials authorization (RMA) number. RMAs are issued between 8:00 a.m. and 5:00 p.m.
Pacific Standard Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to
obtain an RMA.
After receiving an RMA, the end user should ship the product, freight or postage prepaid, to Efficient at 5200 Great America Parkway,
Santa Clara, CA 95054. The RMA number must be clearly marked on the outside of the package.
Returned Products will be tested upon receipt by ENI. Products that pass all functional tests will be labeled "No Problem Found" and
will be returned to the end user at the end user's expense.
Products found to be defective will be repaired or replaced at the election of ENI. ENI will return the repaired or replacement Product
to the end user at the address provided by the end user at Efficient Network's expense. For Products shipped within the United States of
America, Efficient will use reasonable efforts to ensure delivery within two-business days from the date sent by ENI. Expedited service
is available at additional cost to the end user.
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SpeedStream 5200 Series Bridge
Limitations
The limited warranty does not apply to any damage or failure caused by misuse, abuse, acts of nature, accidents (for example dropping
or spilling fluids on the Hardware), or the like.
ENI will not honor, and will consider the warranty voided, if: (1) the seal or serial number on the Product have been tampered with; (2)
the Product's case has been opened; or (3) there has been any attempted or actual repair or modification of the Product by anyone other
than an ENI authorized service provider.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY ENI MAKES FOR THE PRODUCT AND SOFTWARE. TO THE
EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Beneficiary. To the extent allowed by applicable law, this limited warranty is made only to the first purchaser of the Hardware/licensee
of the Software. There are no third party beneficiaries of this limited warranty.
Out of Warranty Repair. Out of warranty repair is available for fixed fee. Please contact ENI at the numbers provided above to
determine the current out of warranty repair rate. End users seeking out of warranty repair should contact ENI as described above to
obtain an RMA and to arrange for payment of the repair charge.
General Provisions
The following general provisions apply to the foregoing Software License and Limited Warranty:
1. No Modification. No oral or written information or advice given by ENI or its dealers, distributors, employees or agents shall in any
way extend, modify or add to the foregoing Software License and Limited Warranty. This Software License and Limited Warranty
constitutes the entire agreement between the parties with respect to the subject matter hereof, and all prior proposals, agreements,
representations, statements and undertakings are hereby expressly canceled and superseded. This Software License and Limited
Warranty may not be changed or amended except by a written instrument executed by a duly authorized officer of ENI.
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PERMITTED BY LAW, IN NO EVENT SHALL ENI BE LIABLE, WHETHER UNDER CONTRACT, WARRANTY, TORT OR
ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER,
INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY,
LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF ENI HAS BEEN NOTIFIED OF THE
POSSIBILITY OF SUCH DAMAGES. ENI'S LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY
CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT
EXCEED, THE AMOUNT PAID FOR THE HARDWARE/SOFTWARE.
3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of
Texas, and shall inure to the benefit of ENI and its successor, assignees and legal representatives. If any provision of this Software
License and Limited Warranty is held by a court of competent jurisdiction to be invalid or unenforceable to any extent under applicable
law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and
Limited Warranty will remain in full force and effect. Any notices or other communications to be sent to ENI must be mailed by
certified mail to the following address:
Efficient Networks, Inc.
4849 Alpha Road
Dallas, TX 75244
Attn: Customer Service
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SpeedStream 5200 Series Bridge
Installation Requirements
Your package should contain the items listed below. If you determine anything to
be damaged or missing, please contact the dealer from whom the equipment was
purchased.
Package Contents
•
•
•
•
One SpeedStream 5200 Series Bridge
One Ethernet 10Base-T cable, RJ-45, red label (straight-through or console)
One DSL WAN, RJ-14, purple label
One power cord
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Installation Requirements
SpeedStream 5200 Series Bridge
Connect Your SpeedStream 5200 Series Bridge
1
Place your bridge in a location where it will be well ventilated. Do not stack
it with other devices or place it on carpet.
2
Connect the bridge to your PC, using the red cable between the bridge’s
Ethernet port and the Ethernet port on your PC.
3
Connect the bridge to your DSL wall jack, using the purple label cable
between the bridge’s DSL port and the DSL wall jack.
4
Connect the bridge to an AC power outlet using the supplied power cord.
5
Switch the bridge ON.
The following illustration shows the SpeedStream 5200 Series Bridge when
connected:
CONSOLE
Caution: To reduce the risk of fire, use only no. 26
AWG or larger telecommunications line cord.
This cord is used to connect your bridge’s DSL
port to the DSL wall jack.
Connect Your SpeedStream 5200 Series Bridge
5
SpeedStream 5200 Series Bridge
Configure Your Workstation
Each workstation requires a unique IP
address. This IP address must be
supplied by your Network Service
Provider. To assign an IP address to a
MS Windows™ workstation that has
been connected to your bridge:
1
Select Start > Settings >
Control Panel > and click on
Network
2
Select the Configuration tab at
the top of the dialog. Users of
Windows NT select the Protocols
tab.
3
From the list of network
components, select TCP/IP.
4
Click on the Properties button.
5
Select the IP Address tab. In the
IP Address dialog, you will either
Obtain an IP address
automatically, or Specify an IP
address provided by your ISP.
6
Under the DNS Configuration
and Gateway tabs, enter the
numbers designated by your ISP.
7
Click OK as needed to confirm
your settings, and reboot your
computer.
.
If the TCP/IP protocol is missing,
consult documentation for your
operating system to install this
protocol.
6
Configure Your Workstation
SpeedStream 5200 Series Bridge
Verification and Troubleshooting
Verify Your DSL Connection
To verify that your DSL connection has been established, use any network
application (such as your web browser) to access material on a remote network or
the Internet.
Nothing happens when I enter an address into my browser. How can I find
and correct what is wrong?
1
Verify that the bridge’s power is switched ON.
2
Check the LINK light on the PC network interface card. If it is not green,
check the cable to the bridge is securely connected.
3
Confirm that the first three lights on the front of the bridge glow green. If
they do not, consult the Lights table in this guide to check the sequence of
light changes during bridge initialization (the first thirty seconds after
switching on power).
4
Check that your workstation is properly configured. Verify that TCP/IP
protocol software is loaded and configured with all necessary settings
specified by your Network Service Provider (NSP). Review the
Configuration section of this guide for a TCP/IP example configuration in
Microsoft Windows™.
5
Ping the Gateway address provided by your NSP. To do so using Microsoft
Windows, under Start >Run, type ping <gateway address>. If you
do not receive a reply, there is a circuit problem between your DSL jack and
your NSP gateway. Contact your NSP for resolution.
6
Using the same method as above, ping the DNS address provided by your
NSP (e.g. ping <DNS address>). If you do not get a reply, DNS is
down. Contact your NSP for resolution.
7
Review your browser and network settings to ensure the connections are
being attempted through your SpeedStream 5200 Series Bridge and not
some other device (such as a dialup modem).
Verification and Troubleshooting
7
SpeedStream 5200 Series Bridge
Your bridge is ready when the
first three lights glow green.
Table 1: 5300 Front Panel Lights
8
Normal Light
Sequence
Time
If the sequence is interrupted:
PWR green
TEST amber
LINK off
5 sec
Contact Technical Support
All lights flash
1 sec
1. Check cable connections and PC Ethernet
card light
2. Contact Technical Support
PWR green
TEST green
LINK off
5 sec
1.
2.
PWR green
TEST green
LINK amber
5-10
sec
1. Check the DSL cable (try substituting any
phone cable)
2. Contact Technical Support
PWR green
TEST green
LINK green
Ready
Check all cable connections
Contact Tech Support
Verification and Troubleshooting
SpeedStream 5200 Series Bridge
Product Specifications and Support
Bridging
• Transparent bridging
Frame Relay
• Bridging (RFC 1490)
Protocol Interoperability Testing
• Bay Networks™, Cabletron™, Cisco™, RedBack™ (RFC 1483)
WAN Interface
• One Digital Subscriber Line (DSL) interface (RJ-45)
LAN Interface
• Built-in Ethernet connector (RJ-45)
• LAN speed of up to 10 Mbps
IDSL Modem specifications
• Data rates ranging from 144 Kbps
• 2B1Q modulation
Processor
• Motorola® MPC850 operating at 32 MHz
• 1 MB Flash memory, 2 MB DRAM
Physical Specifications
• Dimensions: 8.4 W x 7.0 D x 1.7 H in (21.3 W x 17.8 D x 4.3H cm)
• Weight:
1.5 lb (0.68 kg)
Operating Environment
• Temperature: 40°F to 105°F (5°C to 40°C)
• Humidity: 20%-80%, non-condensing
Power Requirements
• AC Voltage: 100 to 120 V AC, 220 to 240 V AC
• Frequency:
50/60 Hz
• Power Consumption:10 W maximum
• Built-in power supply, On/Off switch
Agency Approvals
• CE Mark
• TUV
• Safety:
UL 1950, CSA 22.2, EN60950
• Emissions:
FCC Part 15 Class B, EN55022/CISPR22 Class B
• Immunity:
EN50082-1
• Certifications per relevant DSL standards
Product Specifications and Support
9
SpeedStream 5200 Series Bridge
SpeedStream 5200 Series Bridge Back Panel
The back panel contains all DSL, Ethernet, console, and power interfaces.
CONSOLE
Table 2: 5200 Back Panel Interfaces
From left to right:
Power
The bridge uses a standard AC power cord and has an
ON/OFF switch
DSL Port
DSL connectivity is through this 8-pin, RJ-45 port.
Ethernet Ports
One Ethernet 10Base-T port (8 pin, RJ-45)
Console Port
Asynchronous RS232 connectivity is through this 8 pin,
RJ-45 port (support only).
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Product Specifications and Support
SpeedStream 5200 Series Bridge
Port Specifications
RJ-45 Port Pin Orientation
Table 3: Port descriptions
Pin
DSL Port
Ethernet Port
Console Port
1
Not connected
Twisted pair receive +
Receive data
2
Not connected
Twisted pair receive-
Request to send
3
Not connected
Twisted pair transmit +
Not connected
4
Tip or Line A
Not connected
Transmit data
5
Ring or Line B
Not connected
Ground
6
Not connected
Twisted pair transmit -
Clear to send
7
Not connected
Not connected
Not connected
8
Not connected
Not connected
Not connected
Product Specifications and Support
11
SpeedStream 5200 Series Bridge
Technical Compliances and Support
FCC Part 15 Class B Statement
Section 15.105(b) of the Code of Federal Regulations:
This equipment has been tested and found to comply with the limits for a Class B
digital device, persuant of Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the seperation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party
responsible for this device could void the user’s authority to operate this
equipment.
Canadian D.O.C. Notice
This product conforms to Canadian Class B emissions regulations.
Ce produit se conforme aux réglements d’émission canadienne classe B.
Instructions for Trained Service Personnel Only
Caution: Danger of explosion if battery is incorrectly placed. Replace only with
the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the manufacturer’s instructions.
12
Technical Compliances and Support
SpeedStream 5200 Series Bridge
Modem Technical Support
If you need to contact your Network Service Provider or Efficient Networks for
technical support, please have the following information ready:
• SpeedStream 5200 Series Bridge model number (on the bottom of the
modem)
• Date of purchase
• PC Operating System (e.g. Windows 9x, NT, MacOS 8.x, Unix)
• Detailed description of the problem
Efficent Networks Technical Support in the U.S.:
Efficient Networks, Inc.
5200 Great America Parkway
Santa Clara, CA 95054
Phone:(408) 878-6810
Fax:(408) 878-6801
Email:support@efficient.com
Web:http://www.efficient.com/
Technical Compliances and Support
13