FRANKLIN COUNTY
PUBLIC HEALTH
MOBILE JOINT INFORMATION
CENTER (JIC) USER GUIDE
System Manager: Mitzi Kline, Cell: 614-374-1924
March 2, 2011
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
1 of 83
THIS PAGE INTENTIONALLY LEFT BLANK
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
2 of 83
Getting Started
Prior to arrival:
1. Requestor completes and submits Mobile JIC request form under Tab S.
2. Franklin County Public Health coordinates details and completes checklist to
approve deployment of trailer.
Please note: If the Mobile JIC is deployed in an emergency situation the request
form can be completed once the trailer is deployed and set up or as soon as it can
be during the event.
Upon arrival:
1. Conduct brief overview of Manager Info Go Box with Franklin County Public
Health staff member turning the trailer over to you:
a. Manual
b. Tow checklist (can also be found in Tab AA)
c. Combination lock card
d. Key for equipment boxes
e. Franklin County contact info
2. Review trailer hookup
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
3 of 83
Table of Contents
Basic Information
1. How to Use This Guide
2. Purpose of the Mobile Joint Information Center (JIC)
3. Capabilities
4. Trailer Specifications
5. Tow Vehicle Requirements
6. Trailer Electrical System
7. Trailer Awnings
Page 6
Page 6
Page 7
Page 7
Page 7
Page 8
Page 9
Equipment Standard Operating Procedures
Tab A: Manager Checklist
Page 10
Layout Team
Tab B: Assessing Layout and Set-Up
Page 15
Load and Unload Team
Tab C: Unloading and Loading Equipment
Tab D: Generators
Tab E: Heater Unit
Page 19
Page 22
Page 23
Internet Satellite Team
Tab F: Internet Satellite
Page 24
TV Team
Tab G: TV Satellite (DirecTV)
Page 29
Multi-Media Team
Tab H: Multi-Media Station
Tab I: Laptop Computers
Tab J: Printers/Fax/Copier (Wireless and Hardwired)
Tab K: Telephones (VoIP)
Tab L: Camera
Tab M: Video Recorder
Tab N: Projector and Projector Screen
Tab O: Mult Box
Admin Team
Tab P: Administrative Supplies
Miscellaneous
Tab Q: Tent: 10x10 Portable
Tab R: Tent: 20x30 Gable Tent
Page 34
Page 36
Page 39
Page 46
Page 48
Page 49
Page 50
Page 51
Page 52
Page 58
Page 59
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
4 of 83
Informational Materials
Tab S: Request Form
Tab T: Safety Briefing Checklist
Tab U: Equipment Inventory
Tab V: Pictures of Equipment
Tab W: User After-Action Report Form
Tab X: Maintenance Record
Tab Y: Maintenance Worksheet
Tab Z: Checklist to Approve Deployment of Trailer
Tab AA: Towing Checklist
Tab BB: Franklin County Public Health Contact
Information
Page 61
Page 65
Page 67
Page 71
Page 76
Page 77
Page 78
Page 80
Page 81
Page 82
Note: Equipment owner’s manuals are maintained in the plastic file storage container
located in the white cabinet in the trailer, unless otherwise noted.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
5 of 83
BASIC INFORMATION
1. HOW TO USE THIS GUIDE
The Mobile JIC guide is made up of three main sections:
1) Basic Information: This section provides information regarding purpose, capabilities
and trailer specifications.
2) Tabs A-R: Equipment Standard Operating Procedures (SOPs). This section is
broken into tabs. Each tab provides specific guidance on a system or piece of equipment.
Important safety information regarding the use of equipment is included in each section.
Users should ensure they are familiar with all safety concerns prior to operating
equipment.
3) Tabs S-BB: Informational Materials. This section provides information regarding
how to request the Mobile JIC, safety briefing checklist, equipment inventory,
maintenance forms and owners’ manuals.
2. PURPOSE OF THE MOBILE JOINT INFORMATION CENTER
The Mobile Joint Information Center ( Mobile JIC) was purchased with 2005 Urban Area
Security Initiative (UASI) Homeland Security federal grant funds. The purpose(s) of this
Mobile JIC is to:
•
•
•
Provide the capability to establish and operate a JIC wherever needed
Support emergency and nonemergency response operations when a JIC is not needed
Support other events as deemed necessary by a representative of the Franklin County
Public Health
The Mobile JIC is capable of being deployed in two primary modes. The first is to serve as a
mobile communications resource that can be set up in an indoor or outdoor facility. The
communication systems have not been permanently affixed to the trailer to allow individual
components to be used, singularly or together, in a way that best meets the needs of the user.
The systems can be deployed individually when one or more systems are required at different
locations or cannot be setup immediately adjacent to each other.
The second purpose is to serve as a mobile resource that can setup at a deployed location
where a building or facility is not accessible. The trailer comes with a 12-foot awning on
either side of the trailer. The awnings come with sides to provide protection from the
elements. A 10-foot by 10-foot popup tent and a 20-foot by 30-foot gable tent come with the
trailer to provide additional shelter when operating at a deployed location.
Note: A digging permit may be required when driving tent stakes into the ground. A permit
may also be required by local fire departments to ensure tent meets fire codes.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
6 of 83
3. CAPABILITIES
The Mobile JIC provides three main communication capabilities:
1. Internet Satellite
a. Connection to the internet
b. VoIP telephone service
c. Fax service
2. Television Satellite
a. Service to two televisions
b. DVD and VHS capabilities
3. Multi-Media Station
a. 4 laptop computers
b. 4 black ink printers
c. 1 all-in-one color printer/fax/copier
d. 2 digital cameras
e. 1 video recorder
f. 4 VoIP telephones
Please refer to the Equipment Inventory List in Tab U for a detailed list of communication
and support items.
4. TRAILER SPECIFICATIONS
Length:
Width:
Weight Empty:
Gross Axle Weight Rating
(GAWR):
Tongue Weight Empty:
Total Weight of Trailer Loaded:
Tongue Weight with Cargo:
Total Weight on Axles:
14 feet
7 feet
3,200 lbs approximate (including etrack, tent
poles, storage cabinet)
3,500 lbs per axle x 2 axles = 7,000 lbs GAWR
250 lbs approximate
7,000 lbs approximate
750 lbs (safety limit is 1,500 lbs)
6,240 lbs approximate (3,087.5 lbs per axle)
5. TOW VEHICLE REQUIREMENTS
• A one ton or three-quarter ton truck with brake control is required. (Sway control and
weight distribution not a requirement).
• Vehicle must have tow package installed.
• Ball hitch requirements: 2-5/16” ball with 10,000 lb capacity
• 10,000 lb capacity trailer hitch
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
7 of 83
• Seven-plug electrical trailer hookup (standard seven-plug). If the truck is wired to proper
specifications with a six-plug connection, a six-plug to seven-plug adapter comes with
the trailer.
6. TRAILER MAIN POWER
CMI Main Dash Control Panel
Aux Battery System:
This trailer is equipped with an auxiliary battery system. It is located on the
trailer tongue and the main battery is in the trailer cabinet. This auxiliary battery
charges from the shoreline system during normal operation (the Battery
disconnect switch does not have to be on, for this to happen). While the trailer is
parked, you have the capability of utilizing the aux battery system, without the
shoreline/generator system attached. The auxiliary battery system is designed for
lighting only. Depending on current loads of the trailer, the battery guard system
will not allow you to operate the system on battery for an extended length of time
and “run down” the batteries. Battery Guard Reset is located in trailer next to the
power panel cabinet. (See Main Power System below)
Switch #1:
*Located on the right side of cabinet near the ceiling. This is the main
battery Disconnect switch will turn on/off the 12volt power system. Once
generator is turned on and the shoreline is connected, turn on switch. When
trailer is not in use, turn the switch to the off position.
The bottom area of the cabinet is specific for the electrical system and is
not to be used in any manner for storage
Switch #2 (Battery Guard):
*Located aisle face, to left of cabinet.
Battery Guard constantly monitors the available battery voltage when the engine
is not running. If the battery voltage falls below 12.1v, a voltage sensitive timer in
the Battery Guard ECU is triggered.
If the available battery voltage remains below 12.1v uniformly for a full four
minutes, the ECU will pulse the Intellitec latching relay and the battery will be
isolated, to guarantee aux. battery power.
At this stage there will be no power for operation, the vehicle operator must press
the flashing reset switch and connect shoreline for charging Battery.
Switch #3 (Battery Level Indicator):
This Switch indicates the 2 battery system voltage levels.
Main Power System
1. 12 Volt DC Panel
Breakers are labeled in accordance with their operation.
2. 120 Volt AC Panel
Breakers are labeled in accordance with their operation.
3. Shoreline
This trailer is equipped with a 120/240V 30Amp 3 wire auxiliary shoreline
system. The shoreline works like an extension cord in that it connects the
trailer to an external power source, such as a generator or wall outlet. The
outlet on the trailer is shown in fig. 3. The outlet is located on the driver
side, in front of trailer. A 100’ auxiliary shore cord is provided with this
vehicle.
When the trailer is in use, connect the shoreline to an external power
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
8 of 83
source. This will allow the batteries to be charged and all the on board
systems be used during an event. We recommend the vehicle be plugged
in when not in use to maintain the battery systems.
Outside, curbside door
1
2
3
4
1.
The switch controls the external driver’s side scene lights.
(Battery Switch must be on and battery guard not tripped).
2.
The switch controls the external passenger side and front
scene lights. (Battery Switch must be on and battery guard not
tripped).
3.
This switch controls the 110V Fluorescent Light on inside of
trailer (The shoreline needs to be connected to external source
for operation).
4.
The switch controls the internal 12Volt ceiling lights. (Battery
Switch must be on and battery guard not tripped).
External GFI Protected 110V Outlets
(located on the drivers and curbside)
1.
110V Outlets (must be connected to shoreline before use)
7. TRAILER AWNINGS –see user manual which is located in the manual box to the right of
the white cabinet in the trailer for instructions on how to set up awnings.
Note: Awning sidewalls are located in the trailer. See user manual also located in manual box to
the right of the white cabinet for instructions on how to install awning sides.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
9 of 83
TAB A: MANAGER CHECKLIST
This checklist is designed to be used by the lead person deploying the Mobile JIC Trailer. This
checklist ensures that systems are deployed safely and effectively.
1
2
3
4
5
6
Receive Mobile JIC Trailer at deployed site
• Trailer secured with combination locks
• Equipment boxes secured with keyed locks
Use combination lock card located in “Manager Info Go
Box” box to open locks on external doors
• 2 locks on rear door
• 1 lock on side door
Take out the Manager First-Off Box for lights, vest, etc. It
is located on the shelf next to the white cabinet.
Turn on the trailer battery power by turning the red switch
located on the side of the white cabinet in the trailer. This
provides emergency power to internal and external lights.
Conduct safety briefing to all staff involved in setting up
the trailer and systems. Utilize Tab T to conduct safety
briefing. Ensure all staff is fully aware of safety issues.
• Identify an assistant to the Lead (if you have enough
staff)
• Establish teams to conduct setup operations. See
page 13-14 for suggested set-up staffing at various
levels. When limited staff is available, people will
be assigned to more than one team. In most cases,
only a few individuals for setup will be available. If
staffing is limited, set up the systems one-by-one
using the appropriate tabs. If used, teams include:
o Layout Team: determines layout of the
room based on the diagram, sets up table
and sets up chairs using Tab B
o Unloading/Loading team: removes or
loads equipment from trailer using Tab C.
The team transports the equipment into the
designated facility.
o Internet Satellite Team: sets up internet
satellite dish and satellite control box using
Tab F.
o TV Team: Sets up DirecTV satellite dish,
TVs, and receiver (Nomad 2 positioner)
using Tab G.
o Multi-Media Team: sets up/connects all
laptops to internet satellite system and
printers; sets up multi-media station and
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
10 of 83
phones using Tabs H, I, J, K, L, M, N and
O.
o Tent Team: sets up 10’x10’ portable tent
using Tab Q. Sets up 20’x30’ gable tent
using Tab R (if necessary).
o Generator/Lighting Team: sets up
generators and halogen lights using Tab D.
Routes extension cords to where power is
needed. Note: Set up generator
immediately upon arrival.
o Heater Team: sets up tent heater and
ducting using Tab E.
Shut Down of Mobile JIC Operations: Use same teams
7 identified in #3 to shut down and load all systems and
equipment (using Tab C).
Conduct inspection of load prior to closing all doors.
8 Ensure all equipment items are loaded properly and safely
(using Tab C).
Conduct an inspection of exterior of trailer and trailer
9 connection to tow vehicle. Ensure all safety items are in
place to include:
• Electrical plug connecting trailer to tow vehicle.
• Safety brake cable is connected to tow vehicle.
• Tongue jack is in full upright position.
• Safety pin is in place on hitch lock on trailer tongue.
• Rear trailer supports are in upright position.
10 Return all items to the Managers First-Off Box, close it
and place it on the shelf above the chair storage area.
11 Ensure power to the trailer is turned off using the red
switch located on the side of the white cabinet.
12 Be sure all doors are closed and locked.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
11 of 83
Diagram 1: Sample layout for use in a building/facility
Mobile JIC Set-up Staffing at Various Levels
Use the following chart to determine what jobs should be filled at various staffing levels (3, 5,
10, 15 and 20 people). In many cases one person will have multiple job assignments. For
example, if you only have three people to set-up the Mobile JIC “Person One” will be the
Manager as well as a member of the Load and Unload team, the Layout Team and the Internet
Satellite Team.
NOTE: Be sure to assign people to set up the tent, generators, lights and heater if those systems
are needed. These were not included in the suggested assignments because in most situations
these systems will not be necessary.
See chart on the next two pages.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
12 of 83
Mobile JIC Set-up Staffing at Various Levels
Manager
3 People
Person 1
Person 2
Person 3
5 People
1
2
3
4
5
10 People
1
2
3
4
5
6
7
8
9
10
15 People
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
20 People
1
2
3
Deputy
Manager
Safety
Officer
X
X
Load/
Unload
Layout
Internet
Satellite
X
X
X
X
X
X
X
X
X
X
TV
MultiMedia
Admin
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
13 of 83
Mobile JIC Set-up Staffing at Various Levels
Manager
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Deputy
Manager
Safety
Officer
Load/
Unload
Layout
Internet
Satellite
TV
MultiMedia
Admin
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
14 of 83
TAB B: ASSESSING LAYOUT AND SET-UP
Equipment:
16 chairs
8 Six-foot tables
8 rugs
Layout Template (Page 18)
A. Assessing the Space
1. Review the list of equipment in the trailer to familiarize yourself with the components of
the Mobile JIC (Tabs U and V).
2. Perform an assessment of the space you will be using as the JIC before moving the
equipment into the space. Assess the following:
a. Room requirements:
i. To set up all of the equipment as indicated on the layout template you will
need a room that is at least 20 feet by 30 feet, ideally.
ii. A smaller space may be used if only some of the equipment is set-up.
b. Accessing the space:
i. All of the equipment cases are on wheels. The space must be able to be
accessed by a wheelchair ramp and/or an elevator.
ii. All of the cases are designed to fit through a standard door.
iii. The heaviest case is 800lbs.
c. Component proximity requirements:
i. Some of the components of the Mobile JIC have the capability to work
together wired or wireless. The determination to use the wireless
components will have to be made based on space availability and if the
systems are operational. Thick walls or long distances may prohibit
wireless use. The chart below can be used as a guide:
Wired Components
Satellite to Satellite Case (black box)
Printers to Computers *
Computers to Satellite Case *
VOIP phone to Satellite Case
Distance
100 foot cable. The cable length may limit
setting-up the JIC components higher than
the second floor of a building. The
satellites must be outside to function.
16 foot cables
250 foot CAT 5 cables
100 foot cables
* Components can be used wirelessly.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
15 of 83
Wireless Components
Printers to Satellite Case
Computers to Satellite Case
Distance (This may be dependent on the
thickness of the walls, etc.)
Maximum 300 foot with no obstructions
Maximum 300 foot with no obstructions
d. Satellite requirements:
i. The two satellites need to be setup outside.
ii. The area immediately south of both satellites should not have any large
obstructions such as buildings or trees.
iii. Both satellites need to be on semi-level ground at a 45 degree angle.
e. Weather constraints:
i. None of the equipment cases can be exposed to inclement weather and
rain except for the satellites. If unloading the trailer in the rain, tarps
are available in the first off box to cover and protect the indoor
equipment.
3. If you are setting-up the Mobile JIC outdoors or there is no power you will need to assess
where to set-up the generators. Generator operation is generally the responsibility of the
Load/Unload Team. You will need to make the following considerations when
determining the generator location:
a. The generators should be set-up outdoors.
b. A fire extinguisher should be within 50 feet of each generator.
B. Layout Design
1. An ideal room layout template is provided (page 18); however, your needs and every space
are unique, so modify the template as necessary.
2. The Layout Team should mark-up the layout template to reflect any needed alterations to
the plan. A full layout design should include:
o Tables and chairs
o Multi-Media Station
o Televisions
o Projector
o Projector Screen
o Windows
o Large Satellite and Small Satellite
o Satellite Box
o Phones
o Sign-In Table
o Administrative Supplies Box
C. Set Up
1. The Load/Unload Team is responsible for making sure the equipment is moved to the
entrance of the facility once the equipment is unloaded from the trailer.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
16 of 83
2. The Layout Team is responsible for moving the equipment into the JIC facility and placing
the equipment in the space according to your layout diagram.
3. If setting up outdoors for an extended period of time, set up the 20x30 gable tent first.
Approximately 6 people are needed to set up the tent. See TAB R for further instructions.
4. The layout team may need to recruit other teams to assist with moving equipment once it is
unloaded from the trailer.
5. Set-up the tables and chairs as indicated on the diagram.
6. Once all of the equipment has been set-up and plugged in, bind all cords together and to
table legs when possible. Use the Velcro ties in each equipment station and in the
Administration Box.
7. Cover cords in high traffic areas with the rugs that are provided.
8. Place signs to alert others to any tripping hazards. Signs are located in the Administrative
Supplies Box.
D. Tear Down
1. Return tripping hazard signs to the Administrative Supplies Box.
2. Roll up the rugs and secure with packaging or duct tape.
3. Collapse tables and chairs.
4. Assist in returning equipment to the trailer.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
17 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
18 of 83
TAB C: UNLOADING AND LOADING EQUIPMENT
Safety Items for Team: Gloves and flashlights located in First-Off Box (optional)
Instructions for Unloading the Trailer:
1. Unlocked all doors, see the manager for the combination to the locks. Open side door. Use gray latch at the
bottom of the door to affix open door to trailer.
2. Pull out the Manager First-Off Box located on the shelf next to the right of the door. Use the supplies in the box
as necessary. Flashlights are available for evening setup.
3. Turn on the RED power switch (rotate ¼ turn clockwise) located inside the trailer on the right side of the white
cabinet, near the ceiling. If deploying during evening hours, turn on interior and exterior lights using the
switches located on the exterior of the trailer to the left of the side entrance door.
4. Disconnect trailer from tow vehicle.
5. Level trailer using automated jack located on tongue of trailer. Refer to the level located next to the tongue jack.
6. Set rear trailer supports in down position. These are located under the trailer, in the rear, one in each corner. To
lower from the horizontal position, pull the support horizontally toward the center of the trailer and rotate
downward. Adjust to make contact with ground.
7. Remove the four rubber wheel chocks (located on floor inside the side door) and place them in front and behind
tires to keep trailer from rolling.
8. Lower back ramp and place plywood board into gap between rear swing down door and floor of trailer.
9. Remove generators and gas cans from back of tow vehicle. Move generators to area they will be used. Do not
store gas and generators together when generator is running.
10. Connect one generator to the trailer using the shore line then turn on generator. This will provide power to the
trailer for external lights and power outlets.
11. If required, lower one or both of the awnings to provide protection to equipment cases during inclement weather
(2 people). The instruction manual is in the bin labeled “Owner’s Manuals”. Immediately move all equipment to
where it will be setup. The layout team will receive the equipment. Remove the equipment from the trailer in
the order stated below:
12. Remove 10x10 tent and three (3) tables that are stacked on top of the tent and TV cases.
13. Unlock wheels and remove tent case (Item #4). Refer to plaque on box for instructions. If the tent is not going to
be used, return to the trailer after the trailer is unloaded. If the 20x30 tent will be used, remove the galvanized
tent poles from on top of the 2x4 wood braces located near the roof of the trailer. Remove poles through slots
cut in the 2x4 board located at the rear of the trailer. The poles will need to be slightly angled downward to
remove them.
14. Unlock wheels and remove TV case (Item #10). Refer to plaque on box for instructions.
15. Unlock wheels and remove Multi-Media Station (Item #3). Refer to plaque on box for instructions.
16. Unlock wheels and remove the Admin Supply box (Item #9). Refer to the plaque on box for instructions.
17. Remove Projector Screen box (Item #5). Refer to the plaque on box for instructions.
18. Remove large gray, plastic case (Item #6) containing the Internet Satellite Dish. Refer to the plaque on box for
instructions. Items a & b below are located on top of the gray case.
a. Black Internet Satellite Control Box (Item #7). Refer to plaque on box for instructions. When putting
case down on the ground or table, ensure the case rests on the rubber pads located on the bottom of the
case to provide cushion.
b. DirecTV satellite dish case (Item #8). Refer to the plaque on box for instructions.
19. Remove two (2) fire extinguishers from white cabinet. Place these approximately 50 feet from the generators.
20. Remove 5 tables placed against the trailer walls, if needed.
21. Remove 16 chairs, if needed.
22. During cold months:
a. Remove heater ducts from shelf above heater, if needed.
b. Remove heater, if needed (Item #11).
23. Remove halogen lamps from white storage cabinet, if needed. An extension cord and 4 way extension cord
splitter are located on the shelf with the halogen lamps.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
19 of 83
Instructions for Loading the Trailer:
Load equipment in the following order (please refer to Load Plan Diagram on the following
page for placement of items in trailer):
Safety Items for Team: Gloves and flashlights located in First-Off Box (optional)
1. If the 20x30 tent was used, place the galvanized tent poles on top of the 2x4 wood braces
located near the roof of the trailer. Insert poles through slots cut in the board located at the
rear of the trailer. Once the poles are stored, strap them down with a blue ratchet strap.
2. Load items back into white cabinet if used:
a. Halogen lamps. ENSURE THE LAMPS HAVE COOLED DOWN BEFORE
STORING THEM. Also return the extension cord and the 4-way extension cord
splitter on the shelf below the halogen lamps.
b. Fire extinguishers (4 total)
c. MALT box
d. Place tire and plastic jack stand in front of white cabinet
3. Load chairs (16 total).
4. Load heater (Item #11) and heater ducts
5. Load awning sides (if they were used). Also clip awning support poles (4) into storage rack
6. Load five (5) tables by placing them against the wall.
7. Load large gray box containing Internet Satellite Dish (Item #6).
a. Place black Internet Satellite Control Box (Item #7) on top of Satellite Dish Case.
b. Place gray DirecTV Satellite Dish Box (Item #8) on top of Satellite Dish Case.
8. Load Projector Screen Box (Item #5).
9. Load Admin Supply Box (Item #9). Lock two of the wheels.
10. Load Multimedia Station (Item #3). Lock two of the wheels.
11. Load Tent case (Item #4). Lock two of the wheels.
12. Load TV case (Item #10). Lock two of the wheels.
13. Load three (3) tables on top of tent and TV box.
14. Load 10’x10’ portable tent (Item #2) on top of tent box.
15. Remove the four rubber wheel chocks located to the front and rear of the trailer tires and
place them on floor immediately inside the side door.
16. Remove plywood board located in the groove between the fold down rear door and the
floor of the trailer. Place it on top of the rubber chocks located behind the rear wheels of
the Satellite Dish Case.
17. Close and lock back door.
18. Place Manager First-Off Box and Owner’s Manual Box located on the shelf immediately
inside and to the right of the side door. Ensure contents are returned to the boxes.
19. Turn off the RED power switch (rotate ¼ turn counter-clockwise) located inside the
trailer on the right side of the white cabinet, near the ceiling.
20. Close and lock side door.
21. Ensure awning braces are secured against the trailer by gently pulling on them.
22. Load 2 generators, gas can, and 2 extensions cords (each with 3 gray boxes) into back of
tow vehicle.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
20 of 83
Load Plan Diagram
View looking from top
Notes:
Tongue
Jack
Items shaded gray with diagonal
lines are placed on top of the case
in the diagram
Auxilliary
Battery
Unshaded box indicates item sits
directly on the floor of the trailer
or on a shelf.
Note: When loading, position
items so the black information
label on each item is visible when
viewed from the reard of the
trailer.
Weights Based on This Load
Information:
Tongue Weight: 750lbs
Axle Weight: 6,240 lbs
Four (4) awning
support poles are
located next to
cabinet
2 Propane Tanks
2nd Shelf: Awning Sides O
1st Shelf: Heater Ducts O
O
Floor: Heater (#11)
O
T
a
b
l
e
Satellite Internet
Control Box
(#7)
Storage
Cabinet
Shelf: Mgr Box,
Owners Manauls,
Tool Bag
Floor: 16 Chairs
Spare Tire
DirecTV Satellite
Dish (#8)
Satellite Case
Internet/VoIP (#6)
Projector Screen Case (#5)
Tent poles are loaded onto
horizontal 2x4s inside trailer, near
the ceiling.
Admin Supplies Case (#9)
Multi-Media
Station (#3)
Generators and gas cans are to be
transported in the back of the tow
vehicle.
Ensure all tables stored vertically
are removed prior to removing tent
poles
T
a
b
l
e
T
a
b
l
e
3 Tables Placed on tup
Tent Case (#4)
10x 10 Tent
TV Case (#10)
T
a
b
l
e
T
a
b
l
e
Bird’s Eye View of Floor Loaded Items
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
21 of 83
TAB D: GENERATORS
CAUTION: Ensure one (1) fire extinguisher is located with 50 feet of each generator.
Fire extinguishers are stored in the white metal cabinet in the trailer.
A. Setup and Teardown:
• Follow manual instructions. Manual is in manual box located in the white metal
cabinet in the trailer.
• Generator fuel capacity is 5 gallons. Fill with 87 octane unleaded fuel. Each
generator produces 5,000 watts of energy.
• IMPORTANT NOTES:
o Turn off generator and let cool prior to refueling. Consider staggered
refueling of generators to assure you always have one running and can
keep the equipment running.
o Power up generators BEFORE attaching power cords.
B. Power Output Chart:
Equipment Item
Onan HomeSite Power 6500 Generator
Frequency
Voltage
Rated Power
Rated Current
DC Output
Fuel Type
Operating Time at Rated Output
Generator Power Output Chart
Specifications
Remarks
60 Hz
120/240 volts
5,000 Watts
41.6 / 20.8 Amps
12 VDC / 8.3 Amps
Gasoline
9 Hours
Each generator can support 5,000 watts of power at any
given time. Do not exceed this.
Unleaded, 87 Octane or higher
Helpful Tips:
• The media station should have its own designated generator due to the station’s
high power consumption.
• Know the power required to run each device you are plugging in. This is
important because the generator only puts out a certain amount of power (see
chart above.)
Generator Vendor Information
Cummins Power Generation – Onan 24/7 Customer Service: 1-800-344-0039
1400 73rd Ave. NE
Minneapolis, MN 55432
www.onan.com
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
22 of 83
TAB E: HEATER UNIT
WARNING: Heater unit operates with propane fuel. Prior to operating the heater, read
instructions located on inside of the heater access panel to ensure all safety precautions
are followed.
CAUTION: Ensure one (1) fire extinguisher is located with 50 feet of the heater. Fire
extinguishers are stored in the white metal cabinet in the trailer.
Setup and Teardown:
See owner’s manual for instructions (located to the right of the white cabinet on
the trailer) on how to set up heater.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
23 of 83
TAB F: INTERNET SATELLITE
NOTE: ENSURE THE DIRECTION TO THE SOUTH OF THE SATELLITE AND 45
DEGREES FROM THE GROUND IS NOT OBSTRUCTED (objects such as trees or
buildings that would prevent satellite from establishing connection)
A. To Auto Deploy Internet Satellite System:
Do not manually manipulate the satellite dish. When activated from the Datastorm-3
control box, the dish will deploy and find satellites on its own.
Satellite System Components
1. Internet satellite dish (Located in the large, grey, plastic Hardigg case.)
2. Internet satellite equipment (Located in the black satellite case.):
Brand/Name
Type
Switch
Linksys SR 216
Receiver
MotoSAT/Datastorm D3
Edge Access 400
iDirect Satellite Router
Black Box Wireless Router
Modem
Transmitter
Wireless Router
Function
Creates network,
accommodates 16 computers
or printers
Deploys and stows satellite
dish; receives signal
VoIP Phone Plug In (on
back)
Sends signal out via satellite
Wireless router for
computers and printing
INTERNET SATELLITE DISH CONNECTION CORDS ARE
APPROXIMATELY 100 FEET LONG. ENSURE THIS IS CONSIDERED
WHEN PLANNING TO OPERATE FROM WITHIN A BUILDING.
NOTE: If you encounter any problems deploying the satellite, call Mobilsat Tech support
at 757-312-8300, option 2.
1. Roll the satellite storage case to the desired location. It should be on a flat surface. There
is not a break on the wheels of the case. If necessary, use the lid of the case to prohibit
the satellite from rolling. Important note: The area to the south of the satellite and 45
degrees from the ground should not be obstructed by trees or buildings.
2. Open internet satellite dish storage case (large gray case). Position case so that extended
leg of the dish is facing directly east. (See label and compass on satellite dish).
3. Open black Satellite control box. Box must be indoors or protected from the environment
(rain, etc.). The front of the box has a logo on it. When the front cover is removed the
faces/fronts of the components are visible. When you remove the back cover, the power
strip and connections are visible.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
24 of 83
4. Remove the wireless router from the satellite case. Set the router on top of the case. The
wireless router should be connected to a port on the Linksys panel.
5. Remove connector wires from around the internet satellite dish in the storage case. (There
are 3 connectors: 1 large black cord with quick connect, 1 black coaxial, and 1 black
coaxial with red zip tie) Connect in the following manner to the satellite case:
a. Remove the three (3) wire bundle from the satellite dish case and run it to the
black case housing the satellite controls.
b. After removing the covers to the black case, you will see a quick connect bar on
the back. (VoIP phones will connect here also)
c. The connection points are marked as to which cable should be plugged in.
d. One connection is for the dish control cable, one for the receiver coax and one for
the transmit coax.
e. The coax with a red zip tie is the “Transmit” connection and the black cable with
white paint is the “Receive” connection.
f. The large black cable is the Dish Control Cable. It has a quick connect fitting and
will only attach in one way to the connection marked “Control”.
6. Once the three cables from the satellite dish are connected, plug the 120v surge protector
located in the back of the black Satellite control box to an 110V power source (use 100
foot electrical extension cord to reach wall socket or generator). Ensure surge protector
power light indicator is illuminated red, indicating the surge protector has power.
7. Press the “POWER” button (if it is not already on) located to the far left on the front panel
of the MOTOSAT Data Storm D3 inside the black Satellite control box. Once on, the
lights on the front of the box will blink indicating self-testing is in progress. DO NOT
MOVE TO STEP 8 UNTIL THE LAN AND GPS LIGHTS ON THE MOTOSAT
DATASTORM D3 BOX HAVE STOPPED BLINKING.
8. You may deploy the satellite from a laptop computer or by pressing a button on the
MOTOSAT Data storm D3 box. The computer allows you to see more detail about the
deployment. The computer can be connected at any time during the deployment process.
To deploy the satellite dish with the MOTOSAT Datastorm D3 box, follow instructions
in step 9. To use the computer for satellite deployment, follow the instructions in step 11
but return to step 10. Calibration may be necessary before proceeding. See box below:
Calibration
When satellite system has not been used in over 30 days, calibrate the satellite dish.
This will raise dish and rotate it to check satellite dish functions. To begin
calibration, you will need to use the laptop connected to the satellite case. (See #11)
On the MOTOSTAT Datastorm D3 home page, select “Calibrate dish”. Follow the
directions on the screen and click “Next”.
9. Press the “SEARCH” button located on the front of the MOTOSAT Datastorm D3 box.
This will auto deploy the dish. The dish will raise and rotate until it hooks onto the
satellite. NOTE: A short delay may occur before dish rises. In addition, it is normal
for the dish to move slowly and may take 10 minutes to move to the correct position
and start receiving a satellite signal.
10. Monitor the five (5) lights (RX (receive), TX (transmit), Net, Status, and Power) located
on the front of the i-direct 3000 Series Satellite Router box. When all lights turn green,
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
25 of 83
the system is operational and ready to use. NOTE: it can take up to 10 minutes from
the time the “SEARCH” button is pushed for the dish to acquire the satellite signal
and for the system to become operational.
11. Obtain a laptop from the Multi-Media team. Use a blue CAT-5/network cable to connect
the laptop to a port in the Linksys box. Open Internet Explorer or other applicable web
browser software.
a. Navigate to the URL 192.168.1.250 to connect to MobilSAT web interface
(positioner website) to review signal strength and review other system
information.
b. If the network icon (lower right corner of screen) displays “limited” or “no
connectivity,” right click on the “network connection icon.” Once the window
pops up, click “repair.” This should resolve the connectivity problem.
c. To deploy the satellite from the MOTOSAT Datastorm D3 homepage, click on
the “Search” button.
Trouble Shooting Problems with Internet Satellite System
Issue
Possible Cause
Corrective Action
Dish will not lock Clear Line of Sight (LOS) of
Position satellite so buildings,
on Satellite
Southern Sky
trees or other obstructions are
(keeps spinning or
out of the LOS
stows itself)
Coax cables are loose
Tighten
System was ordered to ‘Search’
Try to ‘Stow’ the dish. If that
before the system was ready
fails, Power down and restart.
WAIT for lights to become
solid (approx 1 – 2 min.)
before re-deploying
Power down system, wait 5
minutes then power back up.
This may be necessary as
many as 5 times. If this does
not resolve the problem, call
tech support.
If there is still no
Call MobilSat Technical
satellite
Support (Carlos at 757-389connection
5799) 800-247-7486
Dish will not
Dish not calibrated
Follow instructions in the
deploy/raise
calibration box.
Turn off the MOTOSAT Data
Storm D3. Turn off surge
protector/power strip. Wait 30
seconds, turn everything back
on.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
26 of 83
B. To “Stow” Internet Satellite System:
1. When system is no longer needed, push the “STOW” button located on the front
of the MOTOSAT Datastorm D3 box. The dish will automatically stow itself
(note- it is normal for the dish to move slowly). Do not manually manipulate the
satellite dish. Do not disconnect any wires until dish completes the “STOW”
cycle and is in the completely “down” position.
2. Press the “POWER” button to turn off the MOTOSAT Datastorm D3 box.
3. If connected, disconnect all phones from the back of the box and laptops from the
front.
4. Turn off power strip located behind the components in the black Satellite control
box.
5. Disconnect power strip from extension cord (if the unit is plugged directly into a
wall outlet, unplug power strip from wall outlet).
6. Disconnect satellite dish connector wires from the back of the system components
and store in satellite dish container.
7. Disconnect laptop and return it to the Multi-media station.
8. Leave the wireless router connected but return it to the case.
9. Replace lids on storage containers.
10. System is now ready to be stored until further use is required.
C. Bandwidth (Connection Speed):
Service Plan: Enterprise ISP iDirect Service Plan
• Lifeline Service Plan (64Kbps upload, 64Kbps download speeds)
• For $100 per day, this can be upgraded to 512Kbps upload, 1.5Mbps download)
• 15Kbps of CIR for one VoIP line ($5/Kbps per month)
• Internet Satellite equipment listed above provides Ethernet connectivity and is
capable of supporting a network of 5 computers and 4 VoIP lines (equipment may
also support VPN, Video Conferencing, and other advanced IP Applications if
equipment is available). Advanced IP applications mentioned above will require
additional CIR and/or upgrade to a different service plan. If wireless connections
are in use more laptops may be employed however more laptops will put a strain
(slow down) internet access.
•
If a higher bandwidth is needed (up to T1 speeds), the Franklin County Public
Health is the only authorized agency to request the increase or decrease.
o Contact one of the following Franklin County Public Health employees for
bandwidth requests. These are the only people authorized to increase or
decrease bandwidth. (These names were submitted to MobilSat via fax.)
Contact information can be found in Tab Z. Please contact their cell
phone first.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
27 of 83
•
•
Mitzi Kline
Bill Oxenrider
Amber Breedlove
o Note: The Franklin County Public Health will invoice you the additional
cost per day for the increased bandwidth after the deployment is complete.
Mobil Satellite must receive a written request to support@mobilsat.com in order
to increase the bandwidth. A second request is required to decrease your
bandwidth to the basic speed. Please note if bandwidth is only needed for one
day, two written requests are required-one to increase bandwidth and one to
decrease bandwidth. If a second request is not received you will be billed for
the increase of bandwidth for each day until a written notice is received. All
requests are to be emailed to support@mobilsat.com. Important note: The
satellite must be up and deployed to increase and decrease the bandwidth.
o The vendor charges $100 per day for the increase in bandwidth. Note: The
Franklin County Public Health will invoice you the additional cost per
day for the increased bandwidth after the deployment is complete.
Bandwidth Increases can be turned up between the hours of 8:00am to 9:00pm
Eastern Time, 7 days a week 365 days a year.
1. To INCREASE Bandwidth: email a request to support@mobilsat.com to
INCREASE Lifeline Service bandwidth, provide the following:
Date of request
Agency name
Agency contact and phone number
Date bandwidth is to be increased
2. To DECREASE Bandwidth: When emailing a request to
support@mobilsat.com to DECREASE Lifeline Service bandwidth,
provide the following:
Date of request
Agency name
Agency contact and phone number
Date bandwidth is to be increased
Vendor Information:
Mobil Satellite Technologies (MobilSat)
www.mobilsat.com
• Service fees are paid for by the Franklin County Public Health
If you need technical assistance, contact Mobilsat Company at 757-312-8300 option 2
for tech support. Other options are press 1 for Sales, press 4 for installation, press 5
for billing; these options are subject to change.
TAB G: TV SATELLITE (DirecTV)
Note: There are four components to set up the DirecTV Satellite: Televisions, Nomad 2
Positioner, TERK Multiswitch and the DirecTV satellite.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
28 of 83
A. Set up: TVs and DirecTV System:
1. TVs and DirecTV receivers are located in the TV case. Roll the TV case to the
location it will be utilized. Undo the locking clasps on the case and separate the
case into two separate television stations. If the bottom latches pull apart and the
latch does not come off, squeeze together and pop the latch out. You may need to
get a key from the lead PIO to unlock the clasp. The TVs are top heavy. It is
imperative that the TV stands, once separated, are on a level surface or they
may fall over. Most audio/visual and signal wires located within the case are
already connected to each other.
2. Plug TV1 power strip into orange extension cord. Then plug TV2 power strip into
the TV1 power strip. Both are located behind the small hinged panel on the back
of each TV case. When in a building, ensure the extension cord is not connected
to the same power circuit as the multimedia station to prevent overloading the
building electrical circuit. When operating outdoors, connect the power cord to
one of the generators.
3. Remove the Nomad 2 positioner from the plastic box inside the storage area
located in the front compartment of the TV1 case. Place the Nomad 2 on top of of
the TV2 case. The Nomad 2 positioner box is labeled with a DirecTV sticker on
the front panel.
4. Find the Nomad 2 power cord and plug into box.
5. Remove the lid of the satellite storage case. (Gray, plastic case labeled satellite
dish - TV). This case has been modified. It is important that once you unfasten the
lid to the case, you rotate the latch away from the case and turn the key as if you
were tightening it. This will prevent the moveable latch from swinging down and
“catching” on the nonmoveable latch which would prevent you from removing
the lid.
6. Three cords come out of the DirecTVdish (one cord is gray and has a green
connector and the other two are standard black TV coax cables. Unwrap the
cords from the satellite.
7. Connect the green connector (on gray cord) from the TV Satellite dish to the
green connector located on the back of the Nomad 2 positioner. Press firmly to
ensure the connector is fully inserted.
8. Connect the two black coax cables from the TV Satellite dish to the ports labeled
“1” and “3” respectively on the TERK multiswitch.
9. Connect the coax cables from TV1 and TV2 (stored in the back panel of both TV
cases) to ports “A” and “B” respectively on the TERK multiswitch mounted on
top of Nomad 2.
10. Connect the short black coax cable labeled “C” (stored in the plastic box with the
Nomad 2) to port “C” on the TERK and port “C” on the Nomad 2. (If it is not
already connected).
11. You can turn on all TV box components at this time. (TV, DirecTV Receiver and
DVD/VCR).
12. Make sure both TVs are on channel 3 and that the “source” displayed on the TV
screen says, “Cable”.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
29 of 83
13. Autodeploy the TV Satellite system following instructions in section B (next
page).
B. To Autodeploy TV Satellite System:
1. Remove the lid of the satellite storage case if you haven’t done so already. (See
the instructions in section A, step 5).
2. To autodeploy the TV Satellite system, press the “POWER” button located on the
front of the Nomad 2 Positioner Box labeled “DirecTV”. Do not push any more
buttons until all lights stop blinking.
3. Once the system runs its internal checks and all lights on the front panel stop
blinking, press the “FIND” button.
4. The dish will autodeploy and locate the appropriate satellite to receive a DirecTV
signal. The “LOCK” light will be on when the TV satellite dish is locked onto the
strongest signal possible. Do not manually manipulate the TV satellite dish.
5. Ensure the TV satellite dish is pointed to the east by using the compass inside the
TV satellite dish case. Do not manually manipulate the satellite dish.
6. The system is fully functional at this time.
7. If error message shows on TV, follow instructions on next page to deploy cable
service.
C. Using the VCR to Record:
1.
2.
3.
4.
VCR tapes are located in the admin box.
The VCR/DVD player must be set on channel 3.
Press the red “REC” button on the DVD/VCR remote.
You cannot record to a DVD.
Trouble Shooting Problems with Internet Television System
Issue
Dish will not lock on
Satellite
(keeps spinning or
stows itself)
Possible Cause
Clear Line of Sight (LOS) of
Southern Sky
Green cable connection is loose
Individual wires in Green connector
are loose
Weight of cables are pulling
connection loose
Coax cables are loose
System was ordered to ‘Search’
before the system was ready
Corrective Action
Position Satellite so buildings, trees
or other obstructions are out of the
LOS
Tighten / Secure connection
Inspect all wires and tighten if
necessary
Secure all cables to Black Box and
relieve any stress on the connections
Tighten
Try to ‘Stow’ the dish. If that fails,
Power down and restart. WAIT for
lights to become solid (approx 1 – 2
min.)
NOTE: If problems are encountered when using the system, contact DirecTV Tech Support at 1888-200-4388. Provide Tech Support with error number displayed on TV and any information in the
table below that they ask for. If asked, the access cards are in the receivers.
Name on the account: John Wolf, Franklin County Public Health
Account Telephone Number: 614-462-3634
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
30 of 83
Account Number: 34607382
TV Receiver ID (RID)
Serial #
#1 0015 6569 2538 A01GB6HC313198
#2 0015 6493 0665 A01GB6HC313286
Satellite Receiver
6LA7 E229301
6LA7 E229301
DTV Access Card
#:
0018 6566 9004
0018 6566 3247
FCPH #
790
789
D. Teardown: TV Satellite System:
1. Press the “STOW” Button on the Nomad 2 box. The DirecTV dish will
automatically return to stowed position. Do not manually manipulate the
satellite dish.
2. With the exception of the Nomad 2, turn off all components (TV, VCR, Direct
TV receivers).
3. Once the satellite is in the stow position, press the “POWER” button to turn off
the Nomad 2.
4. Disconnect the extension cord from the power strip. Store the extension cord and
power strip in the small hinged access panel located in the back of the TV boxes.
5. Disconnect green satellite dish connector from the Nomad 2 box.
6. Disconnect the satellite dish coax cables from the TERK multi-switch.
7. Return cables to satellite dish storage case.
8. Disconnect TV coax cables from the TERK multi-switch and place cables in back
of TV boxes through small hinged access panel.
9. Disconnect short coax cable from Nomad 2 box. Store Nomad 2, Nomad 2 power
cord, and multi-switch w/short coax cable in plastic box. Return the box to the
storage area located in the lower right corner of the TV#1 case.
10. Remove all batteries from remotes and return all remotes and other TV/VCR
accessories to the storage area located in the lower right compartment located at
the front of each TV case.
11. Bring both TV boxes together and latch them together (TV box is ready for
storage at this point).
12. Replace lid on top of TV satellite dish with latches (The satellite dish is ready for
storage at this time).
13. Please take the time to make sure the cords are organized and use the zip ties.
E. Maintenance Notes for System Manager Only:
1. To program the Nomad 2 Antenna and Positioner:
A. Turn off power by pressing the “POWER” button.
B. Hold in the “FIND” and the “STOW” buttons together. While you are
holding them, turn on power, release the “POWER” button immediately
but hold the “FIND” and “STOW” buttons for about 3 more seconds
before releasing them (We will see on the face plate, both “FIND” and
“STOW” lights will be lit up. Press the “FIND” button and it will change
the “FIND” light. We want to see only the “FIND” light lit up (this
represents DirectTV nonskewable which is the correct setting when using
the “MotoSAT Executive Automatic Satellite System for Direct TV”
system).
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
31 of 83
C. Power off the unit using the “POWER” button.
D. Turn the power back on the unit, after the startup sequence is complete
(blinking lights), press and hold the “FIND” and “STOW” buttons and let
them go. You should see the “STOW” light blinking which means it is
returning back to the stowed position.
E. System should be operational at this time.
Vendor Information:
• DirectTV receivers and satellite dish were purchased from Mobil Satellite
Technologies.
• DirectTV service provided by DirectTV.
DirectTV Business Service Center
P.O. Box 5392
Miami, FL 33152-5392
Phone: 1-888-200-4388
Local DirectTV Independent Dealer Contact Phone: 1-800-377-9442
• DirectTV Business Tech Support: 1-888-200-4388
• MobilSat DirecTV Tech Support: 1-800-247-7486
TV Satellite system components:
• 1 TV Satellite Dish (it is in the trunk-sized gray, plastic, Hardigg case)
• Nomad 2 Positioner (is located in cardboard box in front storage area of TV1case)
• DirecTV receiver (there are 2, one located with each TV)
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
32 of 83
Figure I1 – Diagram to set up TERK MultiSwitch for DirecTV system
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
33 of 83
TAB H: MULTI-MEDIA STATION
The Multi-Media Station consists of four (4) laser printers with black toner, one (1) all-in-one
printer and fax, four (4) laptops, one (1) projector, two (2) digital cameras, one (1) camcorder,
four (4) telephones with 100 foot wires, ten (10) Cat 5 or Internet cables (5 needed, 5 extras) and
five (5) toner cartridges.
The Multi-Media Station also has wireless internet and printing capabilities. Wireless is the
preferred method but hard wire set-up is also available.
Use care when moving the multi-media station in and out of trailer. Printers are durable but may
be damaged during rough handling.
All primary cables for the Multi-Media Station have been marked with one of five colors
(yellow, green, orange, blue or pink). Please note: one cable is an extra. It will serve you best to
assign each workstation one of these colors and ensuring that the appropriate colored cords are
used at that workstation. Being consistent will make your set-up, operation and tear down much
easier.
CORD SAFETY: Wherever possible run cables along the edge of the tables, this will provided a
safer walkway to the printers. This may not be possible for the printer cables.
Multi-media Station Setup Instructions
Multi-Media Station Access:
a. Move station case to desired operating location according to the layout teams suggestions
b. Open and unlock the eight (8) silver latches and undo. The key is inside the trailer door on
the right side.
c. Lift each half of the cover of the case using two people and remove. When indoors, set
covers to the side away from JIC operations. When outdoors, store covers in trailer once
the trailer is empty.
d. Use tab J to set up laptops, tab I to set up printers, tab K to set up phones, tab L for camera
use and tab M for video recorder use.
Wireless
The Mobile JIC has a wireless network that runs both the wireless internet and the wireless
printing. The printers and computers should remain within the ideal distance of 100 foot (no
more than 300 foot) from the Wireless Access Point (WAP) located on the Multi-Media Station
Case. The WAP should remain within the ideal distance of 100 foot (no more than 300 foot)
from the Wireless Router connected to the black Satellite Control Box.
All four (4) Mobile JIC laptops should automatically connect to the wireless network which will
enable both wireless internet and wireless printing.
However, any outside laptops brought into the Mobile JIC will need to use the instructions in
Tab I to connect to the wireless network. Only computers with a wireless card will be able to
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
34 of 83
connect to the wireless network. Once connected to the wireless network the laptops will be able
to access the internet. Laptops will not be able to wirelessly print until the instructions in Tab J
are completed.
Wireless Diagram:
Legend
WAP - Wireless Access Point
Wireless Internet Pathway
Wireless Printing & Internet Pathway
Work Stations
Laptop
Laptop
Work Stations
Laptop
Printer
Laptop
Printer
WAP
Printer
Printer
Color
Printer
Multimedia Station with Printers
Wireless Router
with Satellite
Control Box
Name: None
IP: Is Hidden
Share Drive with
Satellite Control Box
Name: ‘SCM200
IP: 192.168.2.40
WAP Information
Name: MJIC2
IP: 192.168.2.2
Teardown:
1. Turn off all equipment before unplugging anything.
2. Disconnect CAT 5 Internet cables (these cables go from the laptop to the Internet Satellite
router). Re-roll and return to drawer marked CAT 5 cables.
3. If they were used, disconnect the 16 foot. USB printer cables from the laptops and printers.
Re-roll and return to the re-sealable bags, please store them on the top of each printer/fax.
4. Disconnect the laptop power cables from the power source and the lap tops. Re-roll and use
the attached Velcro tie to fasten closed.
5. Assemble multi-media station case covers in a gentle manner and fasten silver fastener hooks
to lock.
**** CAUTION ****: The Multi-Media station draws approximately 15 amps of power when
all printers are printing at the same time. While it is unlikely all printers will be printing at the
same time, ensure the Multi-Media Station is plugged into a dedicated 15 amp circuit (20 amp
circuit preferred). Do not connect any other electrical equipment to the same circuit as the multimedia station to avoid overloading the circuit. You must speak with the building resident to
determine the circuits in the building. Look at the building’s electrical junction box. This will
help you determine the circuits in the building.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
35 of 83
TAB I: LAPTOP COMPUTERS
Please note that setting up the laptops to the internet requires working with those setting up the
internet.
All primary cables for the Multi-Media Station have been marked with one of five colors
(yellow, green, orange, blue or pink). It will serve you best to assign each workstation one of
these colors and ensure that the appropriate colored cords are used at that workstation. Being
consistent will make your set-up, operation and tear down much easier.
CORD SAFETY: Wherever possible run cables along the edge of the tables, this will provided a
safer walkway to the printers. This may not be possible for the printer cables, if hard wire
printing is required.
A. Setup:
1. Set-up workstations:
a) Place one laptop at each of the four workstations. (Four laptops are located in the small
compartments on either side of the station. Work with the Layout Team to figure out
where the three workstations are located – see the suggested layout diagram) NOTE: One
of the four laptops will be needed by the Internet Team. Please give them one when they
request it. There will be one workstation without a laptop.
b) Plug in each laptop using the black laptop power cables. As mentioned about these cables
are color coded and will determine the color of each workstation. (Each laptop power
cable is stored with the laptops. Use extension cords and power strips as necessary.
c) Turn on laptops.
2. Follow these steps to confirm wireless network is setup:
a. Wireless Network Confirmation:
i. Click on the Start Menu.
ii. Navigate to Settings, then Network Connections.
iii. Right click on the wireless network connection icon.
iv. Select Properties.
v. Click the Wireless Networks tab.
vi. Under Preferred Networks, there is one network available: MJIC2
(Automatic). This network should be highlighted. Click ok and open the
internet browser.
vii. If no networks are listed, see next section.
b. Wireless Network Setup:
i. Make sure the computer’s wireless is turned on.
ii. Click on the Start Menu.
iii. Navigate to Settings and Network Connections.
iv. Right click on the wireless network connection icon.
v. Select Properties.
vi. Click the Wireless Networks tab.
vii. Under Preferred Networks, click the add button.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
36 of 83
viii. In the Network Name Box type: MJIC2.
ix. Select the following options:
1. Network Authentication: WPA-PSK
2. Data Encryption: TKIP
3. Network Key: bli21314 (all lowercase - type the password as: b,
number one, i, two, lowercase L, three, lowercase L, four).
x. Repeat to confirm.
xi. Click okay.
xii. Click to confirm.
xiii. Click Add.
xiv. Select/Type the following:
1. Network Name: MJIC2
2. Network Authentication: WPA-PSK
3. Data Encryption: TKIP
4. Network Key: bli21314 (same as above).
xv. Click okay.
You should now be able to access the wireless internet. Proceed to Tab J for instructions on how
to enable wireless printing.
NOTE: There are two wireless routers. – MJIC and MJIC2. MJIC is the wireless router box in
the black Satellite Control Box. MJIC is invisible to users but provides wireless internet access
through the satellite system. MJIC2 is the Wireless Access Point (WAP) box located on the
Multi-Media station just behind the color printer. MJIC2 connects the laptops to the printers and
also the internet. All printers should be plugged into the Wireless Access Point by CAT 5
(internet) cables.
MAC address for: MJIC: 001f0d3d83 - 192.168.2.1 (Router)
MAC address from MJIC2: 000e2e3fc585 - 192.168.2.2 (Wireless Access Point [WAP])
User Name: ADMIN
Password: b1i2l3l4 (type the password as: b, number one, i, two, lowercase l, three, lowercase l,
four)
3. Connect laptops to the Internet:
a. If the wireless network is being used the JIC laptops should automatically connect to
the internet. If wireless is unavailable follow the instructions below.
b. Gather 5, CAT 5 Internet cables, located in one of the drawers in the station. NOTE:
There are 10 CAT 5 Internet cables, 5 of them are color coded, match these colors to
the workstations, and the other 5 cables are extras.
c. Plug in the long end (the end that is NOT connected to the center of the real) of the
CAT 5 Internet cable into the internet router (the black box used by the Internet
Satellite Team). Use any of the open ports in the front of the router.
d. Unroll just enough CAT 5 Internet cable to reach the work station. Be sure to run the
cable along the table edges, out of the walkway, if possible.
e. Find the short end of the CAT 5 Internet cable (the end inside the middle of the
real).
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
37 of 83
f. Plug this shorter end of the CAT 5 Internet cable into the laptop, making sure that
the cord colors match the workstation colors.
g. Repeat steps b-e for the remaining 4 stations.
4. Connect laptops to the network share drive. The 1tb server is connected to the Wireless
Router located with the black Satellite Control Box. To connect to the server:
a. The MJIC laptops already have the share drive available as the “Z-drive” when you
open “My Computer”.
b. For new laptops, 1) right click “My Computer” and select “map network drive”.
Select the drive called”: ‘SCM200 (the IP address is 192.168.2.40)
5. Use Velcro zip ties to fasten cables to table legs to avoid tripping.
6. Lay down rugs to cover cables in high traffic areas.
B. Trouble Shooting:
1. If you are experiencing difficulty connecting to the internet due to limited or no connectivity,
turn off the wireless connection by pressing the lit orange button on the front of the laptop. Wait
10 seconds and turn it back on.
2. If step 1 does not work, right click on the wireless network icon and click on repair. Follow
steps.
C. Teardown:
1. Turn off all equipment before unplugging anything.
2. Disconnect CAT 5 Internet cables if necessary (these cables go from the laptop to the
Internet Satellite router). Re-roll and return to draw marked CAT 5 cables.
3. If they were used, disconnect the 16ft. USB printer cables from the laptops and printers.
Re-roll and return to the re-sealable bags, place them inside the appropriate Multi-media
station drawer.
4. Disconnect the laptop power cables from the power source and the lap tops. Re-roll and
use the attached Velcro tie to fasten closed.
5. Assemble multi-media station case covers in a gentle manner and fasten silver fastener
hooks to lock.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
38 of 83
TAB J: PRINTERS/FAXES
All outside laptops must be connected to the wireless network prior to connecting to wireless
printing. See instructions in Tab I on how to connect to the wireless network. Please note:
printers are mounted to the carrying case. Electronic manuals for the printers are on each
computer’s desktop.
Printer Setup Instructions
1. Connect Printer Power:
a. Plug printer station surge protector directly into wall (preferred) or use the orange
extension cord in the station to connect surge protector to electrical source. All
printers receive power through a single surge protector located on the workstation
between the fax machine and printers.
b. Make sure the power strip is turned on and turn on printers.
Wireless Printing (Recommended Method)
Note: The process below is only needed for those individuals who bring their own laptops with a
wireless card.
1. All of the included laptops should automatically detect the printers,
a. If they do not, print a page from each printer by pushing the button on the back of ach
printer (next to the network cable).
b. Then add the I.P. address to the Print Properties or change printers to connect to the
I.P. address showing in Print Properties.
2. All outside laptops brought in by JIC staff will need to use the following instructions:
a. Click on the Start menu and navigate to settings – Printers and Faxes.
b. Click Add Printer in the left column of the window.
c. Click Next in the “Add a Printer Wizard” box.
d. Choose local printer attached to this computer.
e. Uncheck “Automatically detect and install my Plug and Play printer.”
f. Click next.
g. Select “Create a new port”
h. Select in the “Type of port:” box “Standard TCP/IP Port”
i. Click next.
j. Click next again.
k. Make sure the printer you are adding is turned on and that the network is connected.
l. Click next.
m. Add the Printer Name and IP address (ex. 192.168.2.??). Each printer has its own
name and IP address, see chart and diagram below, enter the TCP/IP for the printer
that will be used.)
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
39 of 83
BWLaser2
192.168.2.42
BWLaser1
192.168.2.41
Color
Laser
BWLaser3
BWLaser4
192.168.2.43
192.168.2.44
Printer Name
BWLaser1
BWLaser2
BWLaser3
BWLaser4
Color Laser
192.168.2.45
Printer IP Address
192.168.2.41
192.168.2.42
192.168.2.43
192.168.2.44
192.168.2.45
n. Click next.
o. Click finish
p. Insert into the computer the Printer software disk that corresponds to the printer you
are loading. The software disks are stored in one of the drawers in the Multi-media
station. There are two disks, one called HP Color laser Jet 2840, the second called
BW- HP Laser Jet 1160, this one disk can be used for all four black and white
printers.
q. Click “have disk” in the next window. (Continue with Black and white printer
instructions or Color printer instructions)
Instructions for Black and White Printer
a. Click browse.
b. Browse to the CD Rom drive
c. Select the printer software
d. Open the English folder
e. Open drivers folder
f. Open the folder to match the computers operating system (most likely Windows 200
XP)
g. Open PCC6 folder
h. Click open
i. Click okay in the “Install From Disk” box
j. Click next on the “Add Printer Wizard box”
k. Click next.
l. Name the Printer; choose from the list above in step l.
m. Choose if the printer is going to serve as your default printer.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
40 of 83
n.
o.
p.
q.
r.
Click next
Click next again
Choose if you want to print a test page (recommended).
Click next; this will print the test page if you selected the option to do so.
Click finish
Instructions for Color Printer
a. Click browse.
b. Browse to the CD Rom drive
c. Select the printer software
d. Open the drivers folder
e. Open the folder to match the computers operating system (most likely Windows 200
XP)
f. Click open
g. Choose color 2840 PS
h. Click next.
i. Name the Printer “Color Laser”
j. Choose if the printer is going to serve as your default printer.
k. Click next
l. Click next again
m. Choose if you want to print a test page (recommended).
n. Click next; this will print the test page if you selected the option to do so.
o. Click finish
Wired Printer Set-up (Wireless is the recommended method – see directions above)
If an outside laptop does not have a wireless card or the wireless network is unavailable, the
Mobile JIC can connect one computer to each of the five (5) printers. Follow the directions
below on how to hard wire the computers to the printers.
1. Plug the 16 foot printer cords (located in one of the Multi-media Station drawers) into the
laptops using the USB end that has the image below (Remember to match the color on the
cable to the color of the work station)
USB Symbol
2. Plug the other end of the Printer Cables into the back of each printer (4 into printers, 1 into
fax) NOTE: These cables are very tight and difficult to plug in due to space restrictions;
however, there is enough room and they are able to plug in.
Sending Faxes:
To adjust the resolution for the current fax job:
1. On the device control panel, press Resolution to show the current resolution setting.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
41 of 83
2. Use the < or the > button to select the appropriate resolution setting.
3. Press Enter to save the selection.
This procedure changes the fax resolution for the current fax job. For instructions about
changing the default fax resolution, see Changing the default resolution setting.
To change the fax contrast or glass-scan size, you must change the default settings. See
Changing the default light/dark (contrast) setting or Changing the default glass-size setting.
To send a fax to one recipient:
1. Dial the fax number by using one of the following methods:
• Use the alphanumeric buttons on the device control panel to dial the number.
• If the fax number you are calling has been assigned to a one-touch key, press that
key.
• If the fax number you are calling has a speed-dial entry, press Phone Book, use
the alphanumeric buttons to enter the speed-dial entry, and then press Enter.
When dialing by using the alphanumeric buttons, include any pauses or additional numbers that
are necessary for the call, such as an area code, an access code for numbers that are outside of a
PBX system (usually a 9), or a long-distance prefix. See Using dialing characters for more
information.
2. Load the document into the automatic document feeder (ADF) input tray or onto the
flatbed scanner.
3. Press Start Fax.
4. If you are scanning from the flatbed scanner, press 1 to select YES when Send from Glass?
1=Yes 2=No appears, and then press Enter.
5. Complete one of the following steps:
• If you have more pages to scan, press 1 to select Yes, and then repeat step 4 for
each page of the fax job.
• If you are finished, press 2 to select No. Note: When you press No, the device
automatically sends all pages.
When the last page of the fax has exited the device, you can start sending another fax,
copying, or scanning.
To fax to numbers that you use regularly, you can assign a one-touch key or speed-dial entry.
See To program speed-dial entries and one-touch keys and To program group-dial entries. If
you have electronic phone books available, you might be able to use them to select recipients.
Electronic phone books are generated by using third-party software programs.
To send a fax to multiple recipients
You can send a fax to several fax numbers at once. If you want to send a fax to a group of fax
numbers that you have assigned to a group-dial entry, see To send a fax by using a group-dial
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
42 of 83
entry. If you want to send a fax to a group of numbers (maximum of 20) that have not been
assigned to a group-dial entry, see To send a fax to a group manually (ad hoc faxing).
In the rare instance that your document does not fit into memory, complete one of the
following:
• Clear saved faxed from the fax memory. For more information, see Deleting faxes from
memory.
• Divide the document into smaller sections, and then send the documents as multiple fax
jobs.
To send a fax by using a group-dial entry
1. Load the document into the automatic document feeder (ADF) input tray or unto the
flatbed scanner.
2. On the device control panel, select the group by using one of the following methods:
• Press the one-touch key for the group
• Press Phone Book, press the group-dial entry that is assigned to the group, and
then press Enter.
• Press Star Fax.
If you are scanning from the flatbed scanner, select Yes when Send from glass? 1=Yes 2=No
appears, and then press Enter.
The device scans the document into memory and sends the fax to each number specified. If a
number in the group is busy or does not answer, the device redials the number based on its redial
setting. If all redial attempts fail, the device updates the fax activity log with the error and
proceeds to the next number in the group.
Note: The fax activity log feature is not supported in the software for Microsoft Windows 95 or
Windows NT, but you can print the fax activity log by using the control panel. For instructions,
see Printing the fax activity log.
To send a fax to a group manually (ad hoc faxing)
Use the following instructions to send a fax to a group of recipients that has not been assigned a
group dial entry:
1. Load the document into the automatic document feeder (ADF) input tray or onto the
flatbed scanner.
2. On the device control panel, dial the first fax number by using one of the following
methods:
• Use the alphanumeric buttons.
• If the fax number that you are calling has been assigned a one-touch key, press
that key.
• If the fax number that you are calling has been assigned a speed-dial entry, press
Phone Book, use the alphanumeric buttons to enter the speed-dial entry, and then
press Enter.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
43 of 83
Note: When dialing by using the alphanumeric buttons, include any pauses or additional numbers
that are necessary for the call, such as an area code, an access code for numbers that are outside
of a PBX system (usually a 9), or a long-distance prefix. See Using dialing characters for more
information.
3. Press Enter.
4. Complete one of the following tasks:
• To continue dialing numbers, repeat steps 2 and 3.
• If you are finished dialing numbers, go to the next step.
5. Press Start Fax.
• If you are scanning from the flatbed scanner, select Yes when Send from glass?
1=Yes 2=No appears, and then press Enter.
6. The device sends the fax to each fax number. If a number in the group is busy or does not
answer, the device redials that number based on its redial setting. If all redial attempts
fail, the device updates the fax activity log by adding the error, and then it proceeds to the
next number in the group.
Note: The fax activity log feature is not supported in the software for Microsoft Windows 95 or
Windows NT, but you can print the fax activity log by using the control panel. For instructions,
see Printing the fax activity log.
Receiving faxes:
You can receive faxes to the device or to your computer. In general, incoming faxes to the
device are automatically answered. However, if you change the devices that are connected to the
same telephone line as the device, you must change how the device answers incoming faxes. See
Setting the answer mode for instructions.
Follow the procedures in this section to manage faxes that are routed to the device.
To receive faxes when you hear fax tones:
If you have a telephone line that receives both fax and telephone calls, and you hear fax tones
when you answer the telephone, you can start the receiving process in one of two ways:
• If you are close to the device, press Start Fax on the control panel.
• When you answer any telephone connected to the line (an extension telephone) and hear
fax tones, the device should begin answering the call automatically. If not, press 1-2-3 in
sequence on the telephone keypad (in tone-dialing mode only), listen for fax transmission
sounds, and then hangs up.
Note: In order for the second method to work, the extension telephone setting must be set to
Yes. See Making an extension telephone available to receive faxes to check or change the
setting.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
44 of 83
Making Copies
The Color Laserjet 2840 All-In-One unit will make color or black and white copies. In addition,
it is the fax machine and a color printer.
There are good instructions printed directly on the copier so follow those steps to copy.
Printing photos directly from the memory card
To print photos directly from the memory card, complete the following steps:
1. Insert the memory card into the device. See Inserting a memory card.
2. Press Photo.
3. Use the < or the > button to select Print Photos.
4. Use the < or the > button to select Select Photos, and then press Enter.
5. Use the < or the > button to select one of the following menu items, and then press Enter.
• All (1-X): X represents the number of JPEG files the device detects on the card.
Selecting this option prints all of the JPEG files on the memory card. Press Enter
again to confirm the print job.
• Custom: Selecting this option allows you to select certain photos to print. Use the
alphanumeric keys to enter photo numbers. Use the # key to insert a comma (,)
between photo numbers, or use the * key to insert a dash (-), which allows you to
print a range of photos. For example, enter 1-9 to have the device print the photos
numbered 1 through 9. When you have finished entering photo numbers, press
Enter. Press Enter again to confirm the print job.
Note: JPEG files on the memory card are numbered in alphabetical order. If you do not know
the order of the photos on the memory card, you can print an index that shows the photo order.
For more information about printing an index, see Printing an index.
**** CAUTION ****: The Multi-Media station draws approximately 15 amps of power when
all printers are printing at the same time. While it is unlikely all printers will be printing at the
same time, ensure the Multi-Media Station is plugged into a dedicated 15 amp circuit (20 amp
circuit preferred). Do not connect any other electrical equipment to the same circuit as the multimedia station to avoid overloading the circuit. You must speak with the building resident to
determine the circuits in the building. Look at the building’s electrical junction box. This will
help you determine the circuits in the building.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
45 of 83
TAB K: TELEPHONES (VoIP) SETUP AND USE
Please note that setting up the phones requires working with those setting up the internet.
Setup Instructions
1. The Internet Team must have the MobileSat satellite system must be deployed and
fully operational before phones will be functional.
2. Connecting Equipment:
o Four analog phones are stored in one of the drawers located at the bottom of the MultiMedia station.
o
100-foot phone cords are in one of the drawers located at the bottom of the Multi-Media
Station. The drawers are labeled identifying their contents.
CORD SAFETY: Wherever possible run cables along the edge of the tables, this will
provided a safer walkway to the printers. This may not be possible for the printer cables, if
hard wire printing is required.
o Connect the phones. Plug one end of the cord into the back of the phone in to “TEL”.
Unreel the length of cord you need and plug the other end into the phone ports located
on the back of the EdgeAccess Universal Blue Box near the internet station. Ask the
Internet Team to assist you with this.
o The base plate on the phone should be rotated 180 degrees once removed from the box.
This will tilt the phone to provide easier viewing of the digital display on the face of the
phone.
3. Telephone #’s: The JIC has one incoming phone number; once the first phone is busy the
caller will automatically be forwarded to the second phone and so on. The JIC also has one
dedicated fax line. This line can be used as a phone line, if necessary.
Phone Line: 877-562-5040
Fax Line:
877-562-5042
**Note: The phones ring in the order they are plugged into the phone port on
the EdgeAccess Universal Blue box at the internet station (they are
numbered).
**Note for recipients of outside calls: Do not hit redial, the number does not
reconnect that way with the satellite system. You must actually dial the
number above.
NOTE: Telephones can be used without additional power. If digital display and
speaker phone function is desired, 4 AA batteries must be installed in each phone. AA
batteries are available in the Admin Supply box.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
46 of 83
Phone Operation
1. Dialing Out: When dialing standard numbers, dial out using the following format: “1-area
code-7 digit phone number” followed immediately by the “#” sign.
NOTE: When dialing out, calls going out will connect faster by pushing the “#” sign
immediately after entering the last digit of the phone number. Reason: as this is a VoIP
phone line, nontraditional phone numbers can be longer than 7 digits. If the “#” sign is not
pressed after entering a standard number, the system will delay in completing connection in
order to provide the user additional time to enter additional numbers.
2. Caller ID: The Mobile JIC VoIP system has caller ID for incoming calls. The ATT 959 phones
have caller ID but must have four AA batteries installed in each phone to power the phone’s
digital display.
Phone Teardown
1. Disconnect the phones from the back of the EdgeAccess Universal Blue Box (this box is
found near the internet station. Put the base plates back in their original positions to store
phones back in their boxes. Return the phones to the appropriate drawer in the Multi-Media
Station.
Vendor Information:
• EdgeAccess Universal Blue Box VoIP box and dedicated bandwidth were purchased from
Mobil Satellite Technologies.
• EdgeAccess VoIP service provided by EdgeAccess.
5440 Beaumont Ctr Blvd, #490
Tampa, FL. 33634
Office: 813-249-1177/301-547-7010
FAX: 813-249-1126
• Router/Modem IP #: 82.206.232.21 (this is the # also identified in section 1. Internet). It is
needed by the service provider so they can connect to the Mobile JIC Satcom system
during system checks or troubleshooting operations.
• Service plan is through EdgeAccess (www.edgeaccess.net)
o Plan is EC400. This plan provides 400 shared minutes for 4 dedicated lines that
can call out and receive. If 400 minutes is exceeded, the charge is .08 cents per
minute of use.
• Service fees are paid for by the Franklin County Public Health.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
47 of 83
TAB L: CAMERA
Refer to Owner’s Manual for operating instructions (located in storage bags).
Two cameras are stored in one of the drawers located at the bottom of the Multi-Media Station.
The drawers are labeled to identify their contents.
• When uploading photos, hook one end of the grey USB cable to the camera and the other
to the laptop.
• Follow prompts on screen.
Teardown:
Remove the batteries from the cameras and place them in the camera bags. The cameras should
also go in the camera bags and be put back in the the drawers labeled for the cameras. Please
note: Extra batteries can be found in the Administrative Supply Box.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
48 of 83
TAB M: VIDEO RECORDER
Refer to Owner’s Manual for operating instructions (Located in camera storage bag).
The video recorder is stored in one of the drawers located at the bottom of the Multi-Media
Station. The drawers are labeled to identify their contents.
• To play video on TV you must hook the camera to the DVD player using the AV cord.
• Plug the single plug end into the camcorder.
• Plug the three plug end into TV as follows: yellow=video, white=L (mono), and
red=audio.
• Change the switch on the right side of the camcorder from record to play.
• The play/pause, rewind, and fast forward buttons are located on the left side of the
camcorder behind the viewing screen.
• Switch the input on the TV to L2.
Teardown:
Remove batteries from camcorder and store them in the camcorder bag. Put camcorder in the
bag and into the drawer in the multi-media station labeled, “Camcorder.”
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
49 of 83
TAB N: PROJECTOR AND PROJECTOR SCREEN
The projector is located in one of the drawers on the Multi-Media Station. The instruction
manual is inside the box.
The projector screen is located in its own separate box in the trailer.
** Note: Two wall size maps are also stored in the Projector Box. One is all Franklin County
and the other is Franklin and the surrounding counties.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
50 of 83
TAB O: MULT BOX
A Mult box is used during a press conference and connects to powered speaker or mixer to allow
many separate recordings of one audio signal.
The Mult Box is located in the white cabinet on the trailer.
Model A­24/2ML ­ 2­in/24­out (Mic/Line Switchable) ­ Audio Press Feed Description- The Model A-24/2ML Audio Press Feed is a high quality transformer coupled
versatile unit for conferences, meetings, courtrooms, auditoriums, etc. It is a portable unit
mounted in a Halliburton aluminum case.
INPUTS: Two Balanced microphone (switchable to line inputs at 10k-ohms); Gain controls; VU
Meter
OUTPUTS: 24 Separate Outputs Each One: Transformer Isolated; "XLR",1/4" Phone Jack,
RCA & 3.5mm Jack; Mic/Line Switch; +18 dbm Output capability; Ground floating (Does not
require ground lift);
50 Hz - 15 KHz (-2 db); 50 db Channel isolation
POWER: 105-125v, 50-60 Hz, 5 Watts
SIZE: 13" x 18" x 6" deep "Halliburton" Aluminum Case
WEIGHT: 16 lbs
Manufacturer Information:
OPAMP LABS Inc
1033 N Sycamore Av, Los Angeles, CA 90038
Ph.(323) 934-3566, Fax (323) 462-6490 - www.opamplabs.com
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
51 of 83
TAB P: ADMINISTRATIVE SUPPLIES BOX SETUP AND USE
Set up of the Administrative Supplies Box
A. Open the Administrative Supplies Box.
B. Inventory the contents of the box using the Mobile JIC Admin Supplies Checklist
on page 61-63.
C. Set out a copy of the supply sign out sheet. Anyone who needs a supply may sign
it out to help assure all items are account for all items at the end of activation.
You may wish to use the supply sign out sheet on the following page.
D. Deliver each of the five prepared work station supplies boxes to the five laptop
work stations.
E. Provide additional supplies as requested.
Tear Down of the Administrative Supplies Box
A. At the end of the event, inventory all supplies again on the Mobile JIC
Administrative Supplies Checklist as they are returned and you begin to repack
them.
B. Return all remaining supplies to their correct location according to the yellow
diagram on the inside of both doors.
C. Please take care to repack the box in a neat and orderly manner.
D. The completed Mobile JIC Administrative Supplies checklist must be returned to
the Franklin County Public Health.
Note: The organization requesting the Mobile JIC will be responsible for the cost of
the administrative supplies used. FCPH will invoice the organization based on the
information provided on the Mobile JIC Administrative Supplies Checklist. See Tab
S for details on liability and cost.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
52 of 83
NOTE: Use of this form is optional, but may make supply inventory easier when Mobile
JIC use is complete
Supply
Admin Supply Sign-Out Sheet
User
Date/Time Out
Date/Time In
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
53 of 83
Mobile JIC Admin Supplies Checklist
This completed form (4 pages) must be returned to the Franklin County Public Health.
Item
3-hole punch
AP Stylebook
Batteries (9-volt)
Batteries (AA)
Batteries (AAA)
Batteries (C)
Bulletin board
(squares)
CD Player
CD slim Jewel Cases
CD-ROM CD-R
disks
China Markers (to
write on maps)
Clipboard
Clock
Dictionary
Double sided tape
Dry Erase Markers
Duct Tape
Easels (instant
display)
Electrical Tape
Envelopes
Extension Cords
(8ft)
FCPH Letterhead
Fed Ex envelopes
File folder
(manila)
First-aid kit
Flashlight &
Batteries
Flashlights (hand
crank)
Flip Chart Paper
Quantity
(pack/total)
2
1
2
23 batteries
7 batteries
12 batteries
7 squares
Quantity Prior to Use
Quantity After Use
1
50 cases
50 CD’s
1 box
(12 pens)
3 boards
1
1
2.5 roles
2 boxes
(12 markers)
3 rolls
2
2 roles
1 pack
(500 envelopes)
4 cords
1 box letterhead
1 package
(25 envelopes)
2 boxes
(200 folders)
1 kit
2
2
2 pads
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
54 of 83
Item
Flip Chart Paper
(table top/ post-it)
Glue Stick
Hanging Folders
Inter-office
envelopes
Labels (Avery 5260)
Legal Pads
Map (Franklin
County Road Map)
Masking Tape
Media Kit (media
badges, media list)
Name Badges
( Avery 74541)
Packaging Tape
Paper (Laser)
Paper Clips
Pen (black)
Pen (blue)
Pen (red)
Pencil
Pencil Sharpener
Photo Paper
Podium
Poster Board
Post-it Note
Power Cord Splitter
Power Strips
Power strips with
surge protectors
Push pin
Rubber bands
Rubber Cement
Scotch Tape
Quantity
(pack/total)
2 pads
Quantity Prior to Use
Quantity After Use
1 stick
2 boxes
(50 folders)
1 box
(100 envelopes)
1 box
(750 labels)
17 pads
1
2 roles
1 Kit/ 100 badges
2 boxes
(200 total)
1 role
5 reems
3 boxes
(300 clips)
25 pens
41 pens
25 pens
14 pencils
1
1 package
(100 sheets)
1
1 pack
(10 sheets)
17 tablets
1
3
3
1 box
(200 pins)
1 sandwich bag full
1 container
3 dispensers
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
55 of 83
Item
Sharpies
(colored)
Sharpies (black)
Signs - “Caution:
Tripping Hazard”
Staples
Steno Pads
Storage containers
(1.5 gallons)
Storage Containers
(7.75 gallons)
Table Tents (Avery
5390)
Thesaurus
Trash Bags
(10 gal)
Trash Bags
(39 gal)
Trash Cans
Trays (Desk Trays)
USB Drives
Velcro Ties
Vests
VHS tapes (8 hr)
White Out/ Liquid
Paper
Ziploc Bags
(sandwich size)
Ziploc Bags
(gallon size)
Quantity
(pack/total)
16 markers
Quantity Prior to Use
Quantity After Use
19 markers
10 signs
3 Boxes
(15000 staples)
18 pads
2 containers
1 container
5 packs
(250 tents)
1
1 box
(160 count)
1 box
(25 count)
5
4
3
12 rolls
11 vests
12 tapes
3 containers
497 bags
193 bags
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
56 of 83
Station Kit Supplies Checklist
There are five station kits in the Administrative Supply Box. Each kit is contained in a portable
file case.
Item
Binder (3-ring/ 1 in)
File Box
Flash drive (1 GB)
Hand Sanitizer
(8 oz)
Highlighters
Legal Pad
Message Book
Paper Clips
Pencil Holder
Pencils
Pens
Post-It notes
Ruler
Sani-Clothes
Scissors
Sharpie Marker
(black)
Staple Remover
Stapler
Steno Pad
Tape (transparent)
Telephone message
pads
Tissues
Quantity (per
station kit)
2 binders
1
1 drive
1 bottle
Quantity Prior to Use
Quantity After Use
2 highlighters
1 pad
1 book
1 box
(100 paper clips)
1
2
2 black pens
2 blue pens
1 pad
1
1 container
1 pair
1
1
1
1 pad
1 roll
1 pack
(5 books)
1 box
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
57 of 83
TAB Q: TENT: 10X10 PORTABLE
A. Setup: Remove tent from fabric transportation container. Using 2 people, each
individual grasp a leg on opposite corners and pull to expanded the collapsed tent. This
will open the tent and provide a 10 foot by 10 foot covered workspace. Use
accompanying stakes and rope to secure the tent to the ground.
B. Teardown: Remove stakes and rope and return to storage container. Using 2 people,
each individual should push on the legs on opposite corners to collapse the tent. Return
tent to transportation case.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
58 of 83
TAB R: TENT: 20X30 GABLE TENT (A laminated copy of the owner’s manual is located
in the Tent Box.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
59 of 83
THIS PAGE INTENTIONALLY LEFT BLANK
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
60 of 83
TAB S: MOBILE JIC REQUEST FORM
MOBILE JOINT INFORMATION CENTER TRAILER
REQUEST FORM FOR TRAININGS, DRILLS OR EXERCISES
PURPOSE
The Mobile Joint Information Center (Mobile JIC) was purchased by the Franklin County
Public Health with 2005 Urban Area Security Initiative (UASI) Homeland Security federal
grant funds. The purpose(s) of this mobile joint information center is to:
•
•
•
Provide the capability to establish and operate a JIC wherever needed
Support emergency and nonemergency response operations when a JIC is not needed
Support other events as deemed necessary by a representative of the Franklin County
Public Health
The Mobile JIC is capable of being deployed in two primary modes. The first is to serve as a
mobile communications resource that can be set up in a building or facility. The
communication systems have not been permanently affixed to the trailer to allow individual
components to be used, singularly or together, in a way that best meets the needs of the user.
The systems can be deployed individually when one or more systems are required at different
locations or cannot be setup immediately adjacent to each other.
The second purpose is to serve as a mobile resource that can setup at a deployed location
where a building or facility is not accessible. The trailer comes with a 12-foot awning on
either side of the trailer. The awnings come with sides to provide protection from the
elements. A 10-foot by 10-foot popup tent and a 20-foot by 30-foot gable tent come with the
trailer to provide additional shelter when operating at a deployed location.
The Mobile JIC is available for use by all response partners in Homeland Security Region 4.
CAPABILITIES
The Mobile JIC provides three main communication capabilities:
4. Internet Satellite
a. Connection to the internet
b. VoIP telephone service
c. Fax service
5. Television Satellite
a. Service to two televisions
b. DVD and VHS capabilities
6. Multi-Media Station
a. 4 laptop computers
b. 4 black ink printers
c. 1 all-in-one printer/fax/copier
d. 2 digital cameras
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
61 of 83
e. 1 video recorder
f. 3 VoIP satellite telephones
TRAILER SPECIFICATIONS
Length:
Width:
Weight Empty:
Gross Axle Weight Rating
(GAWR):
Tongue Weight Empty:
Total Weight of Trailer Loaded:
Tongue Weight with Cargo:
Total Weight on Axles:
14 feet
7 feet
3,200 lbs approximate (including etrack, tent
poles, storage cabinet)
3,500 lbs per axle x 2 axles= 7,000 lbs GAWR
250 lbs approximate
7,000 lbs approximate
800 lbs (safety limit is 1,500 lbs)
6,200 lbs approx (3,100 lbs per axle)
TOW VEHICLE REQUIREMENTS
• A one ton or three-quarter ton truck with brake control (sway control and weight
distribution not a requirement).
• Vehicle must have tow package installed.
• Ball hitch requirements: 2-5/16” ball with 10,000 lb capacity
• 10,000 lb capacity trailer hitch
• Seven-plug electrical trailer hookup (standard seven-plug). If the truck is wired to proper
specifications with a six-plug connection, a six-plug to seven-plug adapter comes with
the trailer.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
62 of 83
REQUEST FORM
To request the Mobile Joint Information Center trailer for training, drills, or exercises this form must be
completely filled out by the requesting agency, and then faxed (614-462-6672) or mailed to the Franklin
County Public Health, Director of Communication. The Franklin County Public Health must receive
this request four weeks prior to your scheduled event for approval consideration and scheduling
purposes.
The form must clearly state the nature of the request; specify a point of contact and phone numbers, to
ensure all necessary arrangements are properly coordinated.
To request the Mobile Joint Information Center Trailer in an emergency contact Mitzi Kline at 614-3741924. These numbers can be called 24/7.
Request Date:
Person Making Request:
Title:
Requesting Agency:
Requesting Agency Point of Contact Information
Name:
Title:
Work Phone:
Home Phone:
Fax:
Cell Phone:
Type and Name of Event (Training, Drill, Exercise, Demonstration, etc.):
Date of Event:
Date requesting agency requests pick up of
trailer:
This portion to be completed by the Franklin County Public Health
Franklin County Public Health Authorizing Agent:
Name:
Title:
Phone:
Signature:
Date:
This request has been:
Approved
Denied - Explanation:
When can the trailer be picked up by the requestor?
Date:
Time:
Address of and directions to pick up site:
When will the trailer be returned to the Franklin County Public Health?
Date:
Time:
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
63 of 83
**********Important Liability and Cost Recovery Information***********
Liability
The trailer and its contents are fully insured by the Franklin County Public Health (FCPH). By
requesting and utilizing the Mobile JIC Trailer the agency/organization accepts liability for the
hauling of the trailer.
Should an accident occur or equipment be damaged or lost the requesting agency/organization
must notify FCPH immediately for so proper claim steps can be followed. Call Mitzi Kline at
(614) 374-1924 (24/7 number). The agency/organization hauling the trailer will need to submit
claim information to their respective insurance company for the actual vehicle towing the trailer.
Cost Recovery
The agency/organization requesting use of the Mobile JIC accepts all costs incurred by usage.
Administrative Supplies
FCPH will invoice the agency/organization for the actual cost of supplies used based on the
completed Mobile JIC Administrative Supplies Checklist that is filled out at the time the Mobile
JIC is repacked to return to FCPH. FCPH accepts the responsibility to order and restock items.
Phone and Satellite Minutes Used
If the requesting agency used more than the package minutes included with the telephone and
satellite systems they are responsible for the actual cost of minutes used. The cost will be
calculated based on the actual cost incurred by FCPH. FCPH will invoice the cost to the
requesting agency/organization along with documentation of costs.
Additionally, there is a cost of $100/day to upgrade the satellite package to a quicker bandwidth
(internet) speed if necessary. If the requesting agency requests an upgrade to the package, FCPH
will invoice the actual cost to the requesting agency/organization along with documentation of
costs.
The signature below represents full understanding of all liability and cost recovery associated
with this request to use the Mobile JIC as presented by the Franklin County Public Health.
Requesting Agency/Organization:
Printed Name:
Signature:
Date:
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
64 of 83
TAB T: SAFETY BRIEFING CHECKLIST
The manager should conduct a safety briefing to all staff prior to unloading anything.
1
2
3
4
5
6
7
8
9
12
13
14
15
16
17
User
Initials Safety Item
Owner’s Manuals: At all times, safety specification in Owner’s Manual take precedence
regarding safety items mentioned in this User Guide. Owner’s manuals are located in the
plastic file storage container inside the white cabinet on the trailer, unless noted
otherwise.
Heavy Equipment: some equipment items are very heavy. Take your time and assess
each item prior to movement to accustom yourself to the weight. Use a minimum of two
people (four people recommended) to move these heavy items. Weights of equipment are
labeled on signs on equipment. In addition, exercise care when items are on the trailer
ramp. Loss of control while moving equipment can result in severe injury caused by
equipment gaining momentum while moving down the ramp.
Lifting Techniques: use proper lifting techniques when lifting equipment.
Hot: Some equipment items generate excessive heat. These items include: generators,
halogen lamps, and the propane tent heater. Operate these items in a safe manner to
prevent burns. Monitor these items from time to time to identify problems early.
Fire Extinguishers:
1. Ensure a minimum of one fire extinguisher is located within 50 feet of each generator
2. Ensure a fire extinguisher is at each end of the 20’x30’ gable tent in plain site.
3. Ensure all staff are aware of the location of the fire extinguisher AND how to use them
properly. Refer to next page for fire fighting information handout.
Tripping Hazards: these exist in and around the trailer and around the equipment.
Minimize these hazards as much as possible by grouping the cables as closely together as
possible by connecting cables to tables (with tape or Velcro ties) or cover with rugs.
Low Ceiling: the ceiling of the trailer is low. Head and neck injuries may occur when
entering or exiting the trailer.
Satellite Dishes: It IS SAFE to walk in front of either satellite dish when they are used.
Towing Safety: know the trailer specifications BEFORE towing! Ensure all safety
features are engaged: 1) Emergency brake system is connected 2) tongue jack is in up
position 3) all doors are closed, secured and locked, 4) Ensure hitch is secure 5) trailer
wiring (check running and brake lights)
Excessive Weight: do not add excessive additional weight to the trailer as not to exceed
towing capacities.
Situational Awareness: Ensure all staff practice “situational awareness” at all times.
Tripping hazards, drop off on trailer side door, dangers to awnings and doors during high
winds, cables on either side of back swing down door, weight of swing down door when
opening, etc. Staff may unknowingly create a safety hazard when moving to/from the
trailer. Ensure staff knows that safety issues must be addressed and corrected
immediately.
Hours of darkness: ensure area is properly lighted when operating during evening hours.
Electrical: do not modify/use electrical equipment for other than their intended purpose.
Ensure equipment is properly loaded in accordance with load plans before towing.
Do not leave hand crank in automatic jack located on trailer tongue.
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
65 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
66 of 83
TAB U: EQUIPMENT INVENTORY LIST
Description of Equipment
Model #
Serial #s
Trailer, 14'x7' enclosed
Cabinet (mounted in
trailer)
500kW Light w/stand
Mult Box
Tire Change Ramp
Lug Wrench
Electrical Exterior Use
Cable, 100' 300V 12/3 gauge
Multi -Media Station Case
Lapotop, Acer
TM4072WLMI C9.1.73
100G 1GB XPP
Portable Printer, HP
Laserjet 1320N
FCPH
Qty
Actual
Unit Cost
Total Cost
1
$19,051.21
N/A
A-24/2ML
N/A
N/A
N/A
N/A
N/A
N/A
2
1
1
1
N/A
N/A
1
N/A
N/A
1
ZL9
61501410425
61501420025
61501420425
61501419225
1320N
SCNHC65S2B1
SCNHC65S29P
SCNHC65S291
SCBHC65S299
FCPH
Inv
Tag #
$ Source
Weight
$19,051.21
Grant
2500
$2,495.00
$2,495.00
Grant
Grant
Grant
16lbs
$
59.00
$
59.00
$
2,057.00
$
982.00
$
2,057.00
$
4,910.00
$
392.00
$
1,568.00
$
879.00
$
879.00
$
862.00
$
331.00
$
862.00
$
662.00
5
4
N/A
Grant
793
Grant
727
728
729
730
731
Grant
739
740
737
738
Grant
744
Grant
726
Grant
734
733
Grant
Portable
Copier/Fax/Printer/ Scan, HP
Color Laserjet 2840 All-inone
HEWQ3950A
CNFC6450C4
1
Projector, Hitachi CP-x250
- XGA, 2000 lumen. Mfg #:
HIT-CP-X250
CP-X250WF
F5K016017
1
SP-350
J26040640
J26056422
2
N/A
4
$48.91
$
195.64
N/A
Grant
N/A
2
$22.35
$
44.70
N/A
Grant
$30.64
$
61.28
N/A
Grant
2
$32.43
$
64.86
N/A
Grant
2
$7.35
$
14.70
N/A
Grant
$29.92
$
29.92
N/A
Grant
$
362.00
732
Grant
Digital Still Camera,
Olympus SP-350 8MP
Camera parts: Sandisk
1GB XD Flash Drive
Camera parts: Storage
case (Olympus Digital
Gadget Bag 200784)
Camera parts: E-7AU
AC Adapter for C-21
N/A
Camera parts: B-90SU
Bat & Quick Charge Kit
N/A
Camera parts: LB-01
CR-V3 Lithium Batt
N/A
Camera parts: 254734
JVC Camcorder Case
Digital Video Camera, JVC
GRD396US
N/A
GR-D396u
061M1341
2
1
1
$
362.00
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
67 of 83
609
Power Strips
N/A
N/A
Telephone (digital/analog)
959
Telephone Cord, 100 ft
CAT 5 Cables, 100f
Electrical Exterior Use
Cable, 100' 300V 12/3 gauge
N/A
N/A
AY803991451
AY803991444
AY804060262
AY803991468
N/A
N/A
N/A
N/A
3
4
10
3
4
Toner Cartridge for 2840
Printer
1
TV Monitor, Viewsonic
N3260W 32" Blk LCD TV
DVD/VCR, Toshiba SDV394 DVD/VCR Combo
silver
DirectTV Receivers (in TV
case)
Grant
Local
Free
$
59.00
$
177.00
N/A
Grant
Local
Local
2
$
98.00
$
196.00
A01GB6HC313286
&
A01GB6HC313198
2
$
29.00
$
58.00
789
&
790
Grant
N/A
1
N/A
1
N/A
1
$
5.99
$
5.99
N/A
Grant
N3260w
PVA061800114
PVA061700775
SD-V394
BCB909209988
BCB909209989
N/A
777
778
779
780
2
1
TV#1: Coax Cable, 100
foot
TV#1: Power Strip
Grant
$
1,568.00
$
2,204.00
N/A
DTV-D11
N/A
$
1,568.00
$
1,102.00
N/A
TV#1: Extension Cord,
12/3 100 foot
$
17.97
$
144.00
4
Toner Cartridge for 1320 N
Printer
Flat Screen TV Case
$
5.99
$
36.00
791
Grant
742
743
Grant
736
735
Grant
314
TV#1: Remote controls
(DirecTV, TV, VCR)
TV#1: Instructions
TV#1: Nomad 2 Positioner
w/ 1 ft coax cable and 1
multi-switch
1
TV#2: Extension Cord,
12/3 100 foot
N/A
1
N/A
1
N/A
N/A
1
$
5.99
$
5.99
N/A
Grant
Projector screen case
N/A
N/A
1
$
449.00
$
449.00
794
Grant
Projector Screen, Da-lite
70"x70" Versatol Tri-Pod
N/A
N/A
1
$
98.00
$
98.00
741
Grant
Administrative Supplies
Case
N/A
N/A
1
$
342.00
$
342.00
792
Grant
TV#2: Coax Cable, 100
foot
TV#2: Power Strip
TV#2: Remote controls
(DirecTV, TV, VCR)
TV#2: Instructions
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
68 of 83
63
250
Fire Extinguishers (ABC)
Propane tanks, 20gal
Power Strips
N/A
N/A
N/A
N/A
4
2
N/A
N/A
3
1
N/A
N/A
1
N/A
N/A
N/A
N/A
1
4
10
2
5EGMBE5270A
J05E001808
1
$
876.00
$
876.00
745
Grant
200
5EGMBE5270A
FAST10X10-00
E06E001457
1
$
891.41
$
891.41
795
Grant
200
1
$
199.00
$
199.00
765
Grant
63
N/A
1
$
1,677.00
$
1,677.00
766
Grant
145
THCP-DD
N/A
1
Grant
15
THC-85
N/A
1
Grant
10
Heater Duct, Flex (Tube)
THC-WD12
N/A
1
Grant
15
Portable Chairs, SF2250EWW (17"x15-3/4"x31-1/2"
poly folding chair
SF2250E-WW
N/A
16
Grant
125
Portable Tables, CT77800
(6'x30" banquet table
Tent Frame Tubes (Green)
Tent Frame Tubes (White)
Tent Frame Tubes (White)
Tent Frame Tubes (Brown)
CT77800
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
10
8
13
10
2
Grant
Grant
Grant
Grant
Grant
475
N/A
N/A
N/A
N/A
2
4
N/A
N/A
N/A
N/A
1
1
TV Accessories Box
Administrative Supplies
Tent Storage Case
Portable Shelter (Gable),
20'x30' Gable tent
w/cathedral windows
Light Strips
Tent Stakes
Sledge Hammer
Local
Local
$
5.99
$
17.97
N/A
Grant
Local
$
2,133.00
$
2,133.00
788
Grant
$
3,637.74
$
3,637.74
764
Grant
Grant
800
Local
Non Containerized Items
Portable Generator, Onan
Home Site Power 6500. Gen
Dolly Kit
Portable Generator, Onan
Home Site Power 6500.
w/Gen Dolly Kit & oil
Pop-up Portable Shelter
N/A
THC-85P
Portable Heater for Shelter
Heater Duct, Metal,
standard
Heater Duct, Metal, under
tent
5-Gal Gas Can for
generator
Wheel Chalks
Electrical Exterior Use
Cable, 100' 300V 12/3 gauge
Tool bag w/tools
$
12.50
$
200.00
748763
$
87.99
$
879.90
767776
Grant
Grant
$
59.00
$
59.00
N/A
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
69 of 83
Grant
Local
Flyaway Portable Casing
for F2 System (Gray Case) Roto Mold F-2 Reusable
plastic shipping container.
API-AP-39235
N/A
1
$
2,695.00
$
2,695.00
786
Grant
MST-F21D
MST-F21D
1
$
8,995.00
$
8,995.00
784
Grant
N/A
N/A
N/A
N/A
1
1
$
59.00
$
59.00
N/A
Grant
Local
340
MOTOSAT F-2 Datastorm
F2 Satellite Internet System
w/ 4 watt iDIRECT BUC
(Equip in black case &
satelite dish in gray case)
Electrical Exterior Use
Cable, 100' 300V 12/3 gauge
Lensatic Compass
Satellite Case (Black)
Roto Mold 6U datastorm
flyaway transit case (Black
Case)
71
API-AP-38546
N/A
1
$
800.00
$
800.00
785
Grant
EA-BB400ETH
200111-4IAD1211
1
$
1,695.00
$
1,695.00
783
Grant
$
249.00
N/A
Grant
EdgeAccess Universal
Blue Box VoIP Solution (in
black case) Edge access
bluebox site router w/4 port
VoIP W/QOS Manager
Rack Mount for 3100
Modem (in black case)
Hardigg Case for Direct TV
Sat dish
MotoSAT Executive
Automatic Satellite System
for Direct TV - Solution (TV
Satelite Dish)
ID-9131-00380001
N/A
1
$
249.00
30S4024-1305
N/A
1
$
610.77
$
610.77
MST-EXEC
1421
1
$
1,195.00
$
1,195.00
781
Grant
N/A
N/A
12
$
198.55
$
2,382.60
N/A
Grant
N/A
N/A
12
$
75.00
$
900.00
N/A
Grant
Services
Telecommuter Plan –
Internet ($198.55/Month)
VoIP Dedicated Bandwidth
($75/Month)
Total:
Grant
$68,734.65
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
70 of 83
Total
Weight
80
6291
TAB V: PICTURES OF EQUIPMENT
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
71 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
72 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
73 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
74 of 83
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
75 of 83
TAB W: USER AFTER ACTION REPORT FORM
The purpose of this form is to inform the system coordinator of problems of the Mobile JIC such
as broken items, systems not operating properly, safety issues, etc. It is not intended to serve as
part of a formal exercise After Action Report.
Name: _____________________ Organization: _______________________
Phone: _____________________ Other Contact Information __________________________
Email: ______________________________________________________________________
Discrepancy
Recommendation
1
2
3
4
5
6
7
8
9
10
11
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
76 of 83
TAB X: MAINTENANCE RECORD
DATE
Satellite
Internet
Satellite
TV
VoIP
Printer
Station
Trailer
Battery
Trailer Emer
Brakes Battery
Trailer
Tires
Gen
#1
Legend
√
– Operations check or Inspection complete, no problems noted
X – Problems encountered during operations check. See operations check worksheet for remarks
No entry = not inspected
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
77 of 83
Gen
#2
Heater
TAB Y: MAINTENANCE WORKSHEET (To be accomplished once a month)
Date: _____________ Name of person conducting Maintenance Check: ___________________
Instructions:
1. Run up all systems using Equipment Standard Operating Procedures in this guide.
2. Mark whether the system was operational or not operational by placing a “check
mark” in the applicable yes / no column.
3. Check off checklist items as they are completed
4. Enter any comments regarding problems encountered in remarks column.
5. Once completed, this form will be stored at the FCPH Preparedness Office.
Task
Satellite
Internet
Operational?
Yes
No
Checklist
Remarks
Use MJIC Internet Satellite Operations Check
Log
Satellite TV
VoIP
Multi-Media
Station
Trailer Battery
Trailer Emer
Brakes Battery
Trailer Tires
Gen #1
Gen #2
Heater
Trailer
Charge Camera and Camcorder Batteries
Charge Battery
Fluid Level Checked
Terminals Checked for Corrosion
Voltage Test: ________volts
Charge Battery
Terminals Checked for Corrosion
Air Pressure Checked
Tire Tread Checked
Tire Condition Checked
Oil Checked: CORRECT / HIGH / LOW
Gasoline Checked
Fuel Lines Checked
Checked For Leaks
Air Filter Checked
Fuel Filter Checked
Run Check
Oil Checked: CORRECT / HIGH / LOW
Gasoline Checked
Fuel Lines Checked
Checked For Leaks
Air Filter Checked
Fuel Filter Checked
Run Check
Fuel Lines Checked (leaks, dry rot, etc)
Fan System Checked
Check for damage (inside and out)
Check hitch for damage/cracks/broken
welds
Check tongue lift (electric and Manual)
Lights in trailer work
Check running/brake lights
Check wheel lugs, nuts and bolts –
tighten to proper torque specifications
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
78 of 83
Check coupler ball or 5th wheel and pin –
check for unusual wear, sufficient lube
and lock mechanism
Check safety chains and hitch ball –
check for unusual war on chain links and
hitch ball
Check coupler – check safety pin for
proper fastening
Check brakes – check general operation
and proper adjustment
Check breakaway battery – check charge
light by pulling switch
Check doors, windows and vents – close
and lock all doors, windows and vents
before travel
Check welds – check welds for cracking
of separations
Check hinges – check for proper
operation, lubricate with light oil
Check d-ring tie downs and e-track –
Check for fractures, loose anchor system
Check for proper operation and replace
burned bulbs
Check load distribution – check and
secure load distribution
Check door latches
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
79 of 83
TAB Z: Checklist to Approve Deployment of Trailer
Do you have a ¾ or 1 ton truck?
1.
Does your truck have a 2 5/16 ball with 10,000 lb capacity?
2.
6.
7.
N
Y
N
Y
N
Y
N
Y
N
Y
N
Notes:
Is the tongue capacity at least 1,000 lbs?
5.
Y
Notes:
Does truck come with a 7 plug electrical hook-up?
4.
N
Notes:
Is your truck hitch rated for 10,000 lb capacity?
3.
Y
Notes:
Notes:
Does your truck have room to store two 5kw generators, two
100ft extension cords, and two 5gal gas cans?
Notes:
Does the deployment location have level ground and a solid
surface? (Gravel is not conducive to movement of cases.)
Notes:
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
80 of 83
TAB AA: Towing Checklist
Inspect tow package on vehicle:
o Ball: 2 5/16” and 10,000lb capacity
o Hitch: 10,000lb capacity
o Tongue: 1,000 lb capacity minimum
o Electrical Plug
Load truck:
o 2 generators
o 2 extension cords
o 2 gas cans (fill with unleaded fuel prior to MJIC set-up)
Connect truck to trailer:
1. Raise trailer tongue to clear ball
2. Back truck up and align ball with trailer hitch
3. Ensure ball locking lever is in full upright position (ITEM 1)
4. Lower tongue of trailer onto ball, raise tongue support to fully upright (ITEM 2),
remove wheel or flat support and place in tow vehicle.
5. Lower ball locking lever and ATTACH LOCK FOR SAFETY (ITEM 1)
6. Connect brake lock cable to the tow vehicle (ITEM 3)
7. Connect safety chains (ITEM 4)
8. Connect electrical connector (7 plug or 6 plug adaptor) (ITEM 5)
9. Remove wheel chalks and place in back of truck.
10. Check trailer lighting to ensure all lights are working prior to trailer movement.
Inspect Trailer:
o Battery: Ensure battery case is secure
o Emergency brake, battery, and case
o Ensure awnings are secure
o Ensure propane tank storage is secure
o Inspect tires
o Inspect doors: secure and locked
o Inspect trailer for damage
3
1
4
5
2
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
81 of 83
TAB BB: Franklin County Contact Information:
Name
VACANT
Title
Contact Info
Email:
Preparedness
Office: 614-462-3699
Training Supervisor
Cell: 614-561-3200
Director of
Communication
Email: mrkline@franklincountyohio.gov
Office: 614-462-3028
Cell: 614-374-1924
Bill
Oxenrider
MIS Director
Email: wroxenri@franklincountyohio.gov
Office: 614-462-6676
Cell: 614-778-2475
Amber
Breedlove
Health
Communications
Specialist
Email: adbreedl@franklincountyohio.gov
Office: 614-462-3718
Cell: 614-332-0392
Mitzi Kline
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
82 of 83
Potential Deployment Option:
Deployment of Multi-Media Station to location with wireless or wired network access:
1. Bring the following equipment:
a. Multi-Media Station
b. Wireless Router (retrieve from Satellite Control Box)
c. Share drive (retrieve from Satellite Control Box)
2. Setup:
a. Connect the Wireless router to the network at the facility.
b. Connect the share drive to the Wireless Router.
c. Follow the instructions in TAB H, I, and J.
The only difference with this set up is that the internet satellite system is not deployed. Just
connect to the internet through the internet (wired or wireless) at the site or facility.
Wireless Diagram:
Legend
WAP - Wireless Access Point
Wireless Internet Pathway
Wireless Printing & Internet Pathway
Work Stations
Laptop
Laptop
Work Stations
Laptop
Printer
Laptop
Printer
WAP
Printer
Printer
Color
Printer
Multimedia Station with Printers
Wireless Router
(connect to
Network on site)
Name: None
IP: Is Hidden
WAP Information
Name: MJIC2
IP: 192.168.2.2
Franklin County Public Health Mobile Joint Information Center (JIC) User Guide
83 of 83
Share Drive with
Satellite Control Box
Name: ‘SCM200
IP: 192.168.2.40