Ericsson Dialog 4425 IP Vision
BusinessPhone Communication Platform
User Guide
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EN/LZTBS 160 1345 R1A
© Ericsson Enterprise AB 2003
2
BusinessPhone – Ericsson Dialog 4425 IP Vision
Table of Contents
Table of Contents
Welcome .......................................................... 4
Description ....................................................... 6
Log On / Log Off ............................................ 15
Incoming Calls ............................................... 17
Outgoing Calls ............................................... 20
Phone Book ................................................... 26
Call List .......................................................... 32
During Calls .................................................... 36
Call Forwarding .............................................. 41
Absence Information ...................................... 46
Messages ...................................................... 50
Security .......................................................... 58
Group Features .............................................. 61
Other Useful Features ..................................... 64
Write Text ....................................................... 70
Settings .......................................................... 72
Accessories ................................................... 83
Useful Hints .................................................... 86
Installation ...................................................... 87
Troubleshooting .............................................. 96
Glossary ......................................................... 97
Index .............................................................. 99
BusinessPhone – Ericsson Dialog 4425 IP Vision
3
Welcome
Welcome
Welcome to the User Guide for the Dialog 4425 IP Vision in the
BusinessPhone Communication Platform from Ericsson. The
BusinessPhone Communication Platform consists of
BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 5.1
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Ericsson Dialog 4425 IP Vision
with a default programming. There may be some differences in the
way your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4425 IP Vision is an IP telephone conforming
to the H.323 standard, i.e. it can only be used with a local
area network (LAN) that supports this type of telephone.
The Dialog 4425 IP Vision supports the Dynamic Host
Configuration Protocol (DHCP) for determination of IP
addresses. If DHCP is not supported by the LAN, please
contact your system administrator.
4
BusinessPhone – Ericsson Dialog 4425 IP Vision
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc
BusinessPhone – Ericsson Dialog 4425 IP Vision
5
Description
Description
1
15
2
3
4
5
14
7
11
8
6
9
12
10
6
13
BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
1
Graphical display
320x80 pixels. Four angle tilt. See section “Display info” on page 9.
2
Menu function keys
The functions depend on the traffic state. When you are requested
to (see display), press the required key to access the function.
3
Left Navigation key
To navigate one position to the left.
4
Home Navigation key
To return to the home position
5
Right Navigation key
To navigate one position to the right.
6
Line
To initiate or receive calls.
7
Programmable keys
Storing numbers, program functions. Can be programmed as
speed dial keys, function keys, etc. See section “Program a
function” on page 73.
8
Mute
To switch the microphone on or off during a call. See sections
“During Calls” on page 36 and “Silent Ringing” on page 19.
9
Loudspeaker on/off
To switch the loudspeaker on or off to enable handsfree
connections. See section “During Calls” on page 36.
10
Headset
See section “Headset” on page 83.
11
Volume control
a. To adjust the ringing volume and the incoming speech volume
for the handset and loudspeaker.
b. Space/backspace in writing mode.
12
Clear
To disconnect calls or to clear the display in programming.
13
Microphone
14
Loudspeaker
15
Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
BusinessPhone – Ericsson Dialog 4425 IP Vision
7
Description
Lamp indications
The key lamps on your telephone indicate with different signals the
traffic state of the ongoing call or function.
Ô
ÕÔ
ÖÔ
ÖÔ
ÕÔ
8
Extinguished lamp
The function is not active.
Steady light
The function is active.
Slowly flashing lamp
The line (or function) is put on hold.
Rapidly flashing lamp
An incoming call.
Light with short breaks
Ongoing call.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
Display info
The graphical display assists your actions on the phone with stepby-step instructions.
The fields in the display consists of the following information:
The top area is the tab field, which is used to indicate the tab the
user has selected by using the navigation keys.
The middle area is divided into several fields, showing the time and
date, the user name and the extension number, icons and a level
bar, the traffic state, the calling or called name and number, and the
parked name and number. The lower line presents lead texts for the
menu keys.
Settings CallList
<Traffic state>
PhoneBook
<Time>
<Date>
<Extension>
<User name &
Extension Number>
<Calling/Called name & number>
<Parked name & number>
<Parked name & number>
n
v
<Menu key 1> <Menu key 2> <Menu key 3> <Menu key 4>
When your phone is idle and there is no missed incoming call, the
display shows the date and time, the user name and the extension
number.
Settings
CallList
PhoneBook
12:46 12 May 2003
9318
v
Log off
When initiating an outgoing call, the second row will show the traffic
state information and the dialled number.
Settings
CallList
Enter number: 4736
PhoneBook
12:46 12 May 2003
9318
v
When the dialled number is free, the display will show the traffic
status, and the name and number of the called party. When the
dialed number is busy, the display will show Busy instead of Calling
in the first row.
BusinessPhone – Ericsson Dialog 4425 IP Vision
9
Description
Settings
Calling ...
CallList
PhoneBook
12:46 12 May 2003
9318
PLATTNER MICHAEL 4736
v
During an internal incoming call, the display will show the traffic
state, and the caller’s name and directory number.
Settings
CallList
PhoneBook
12:46 12 May 2003
9318
PLATTNER MICHAEL 4736
v
Reject
If you make an inquiry, the display will show the inquiry call
connection in the second row. Additionally, you can see the name
and number of the last call you have put on hold in the lower row of
the middle area of the display.
Settings
CallList
PhoneBook
12:46 12 May 2003
9318
R Torres 4034
L1 on hold: PLATTNER MICHAEL 4736
10
v
BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
H
v
n
i
o
e
s
r
Display icons
Home
Home position (idle mode).
Level bar
Indicates the ringing volume.
Silent Ringing
Silent Ringing has been activated. The ring signal is switched off.
Incoming call
Indicates an incoming call.
Outgoing call
Indicates an outgoing call.
Scroll bar
If a list, for example your telephone directory or a list with several
menu options, is too long to be shown in the display, a scroll bar
appears as an indicator.
Checked radio button
If a radio button is checked, the respective option has been
selected.
Unchecked radio button
This means that the respective option is not selected.
BusinessPhone – Ericsson Dialog 4425 IP Vision
11
Description
Menu Structure
ÅÆÇ
î
The available IP specific telephone and network functions can be
accessed via the menus. This section shows the structure for each
of the menus that can be selected from the Home menu.
Use the navigation keys to go to the Settings, Call List, or
PhoneBook menu.
When you have selected a menu with the navigation keys:
Press a menu function key to select an option (see display).
Note: Since the Dialog 4425 IP Vision can be used in
different networks, some functions might not be supported
by your system.
Top menu
Settings
Call List
h (Home)
PhoneBook
Dial Name
Edit
Delete
Add
Call
Delete
AddPhoneBook
Idle Menu keys
Log off
n Missed*
Programmable keys
Ring character
Time & Date
Language
Hearing Level
Network
12
Time Format
Date Format
Time**
Date**
Menus
Input
DHCP
IP Address
Subnet Mask
Default Gateway
SW server from DHCP
SW Server
Proxy Server
Proxy Address***
Proxy Port***
Gatekeeper
Discovery
Gatekeeper
Password
* Only displayed when
calls have been missed.
n = number of missed
calls.
** Not used.
*** Only displayed when
Proxy Server is set to YES.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
Tones
Tones are audible in the handset.
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits,
active diversion on telephone)
Ringing tone
- repeated after 4 s
(Ringing signal to called party)
Special ringing tone
- repeated after 4 s
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Call Waiting tone
Blocking tone
(Call cannot be executed due to
congestion or called party blocked)
Verification tone
(Verification that ordered function is
accessed)
Intrusion tone
(Sent to all parties during Intrusion)
BusinessPhone – Ericsson Dialog 4425 IP Vision
13
Description
Signals
Ringing signals are emitted from the phone.
Internal ringing signal
- repeated after 4 s
External ringing signal
- repeated after 4 s
Automatic Callback signal
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
14
BusinessPhone – Ericsson Dialog 4425 IP Vision
Log On / Log Off
Log On / Log Off
To log on
After your phone has been installed and powered up, the following
log on screen will be displayed:
Settings CallList
User not logged on!
PhoneBook
12:46 12 May 2003
Enter extension number: 9318
Erase
z
Log on
Note: The Dialog 4425 IP Vision is powered by the LAN
connection or optionally via an external 24 volt AC/AC
adapter. If the telephone is powered by the LAN, no
additional power adapter is needed.
The LAN (or the external power adapter) must be
connected to the telephone before use. If the power
connection fails, your IP phone will not work.
Log on
Enter your extension number and press (see display).
If you have logged on using this telephone before, the extension
number used at the previous log on is displayed. In this case, you
do not have to enter your extension number; just press Log on to
go ahead.
Settings CallList
User not logged on!
PhoneBook
12:46 12 May 2003
Enter password: ***
z
Erase
Log on
Log on
Enter your Password and press (see display).
If you do not know your Password or extension number or a screen
other than the log on screen is displayed, contact your system
administrator.
BusinessPhone – Ericsson Dialog 4425 IP Vision
15
Log On / Log Off
Note: If you do not enter a Password during the log on
procedure, you cannot access the Enter Password option
in the Settings menu.See also section “Password menu
presentation” on page 81.
When log on is complete, this screen will be displayed:
Settings
CallList
PhoneBook
12:46 12 May 2003
9318
v
Log off
Note: This screen represents the display when the phone
is ready to place, receive calls, etc. (normal state).
Sometimes a new application software may be available.
For more information, see section “Software updates” on
page 88.
To log on with a different extension number
If you have already logged on using this telephone before, the
extension number used at the previous log on is displayed.
z
z
To delete the displayed number:
Log on
Enter your extension number and press (see display).
Log on
Enter your Password and press (see display).
To correct a wrong entry:
Erase
Press (see display).
To log off
Log off
Yes
16
Press to log off (see display).
You are asked to confirm the process.
Press to confirm.
The log on screen is displayed.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Incoming Calls
Incoming Calls
A ringing signal, a flashing Line key lamp and the display indicate
an incoming call.
Answer calls
When you receive an incoming call, the display shows:
Settings
CallList
PhoneBook
PLATTNER MICHAEL 4736
12:46 12 May 2003
9318
v
u
Reject
Reject
Lift the handset to accept the call.
Or:
Press to dismiss the call (see display).
Note: The rejected call is added to the Call List, see section
“Call List” on page 32.
Line
Ö
Ô
Â
Handsfree
Press without lifting the handset.
Or:
Press without lifting the handset.
You are connected via the loudspeaker and microphone.
BusinessPhone – Ericsson Dialog 4425 IP Vision
17
Incoming Calls
í
Press to terminate a handsfree call.
On another extension
z
6
You can answer a call to another extension from any phone in your
office.
Call the ringing extension.
You receive busy tone.
Press.
Answer a second call
You are on the phone, when a muted ringing signal and a Line key
flashes to indicate a new incoming call. You have two options.
Option 1:
Line
í
ÖÔ
Finish the ongoing call:
Press.
The ongoing call is terminated and the new call will be signalled on
your phone.
Press the flashing Line key.
Option 2:
Ö
Ô
d
u
Ask your conversation partner to wait:
d
u
After finishing the new call:
Line
18
Press.
Replace the handset.
The waiting call will be signalled on your phone.
Lift the handset to receive the new call.
Replace the handset.
Your first call will be signalled on your phone.
Lift the handset to receive the first call again.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Incoming Calls
Silent Ringing
This function is useful if you do not want to be disturbed by the
ringing of the telephone. Incoming calls will only be indicated by the
display and the flashing Line key(s).
É
In idle mode:
Press to mute the ringer for incoming calls.
Now the key lamp shows a steady light and the level bar is
changed to an over-stroke note icon, see section “Display icons”
on page 11.
The Silent Ringing function will be active until you use your
telephone again, for example by lifting the handset or pressing a
key.
BusinessPhone – Ericsson Dialog 4425 IP Vision
19
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
Make calls
u
z
0z
How to make internal and external calls.
Lift the handset and dial either:
An extension number to make an internal call.
Or:
The digit(s) for external call access and the external number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
The display shows the entered number, for example:
Settings
CallList
PhoneBook
Enter number: 4736
12:46 12 May 2003
9318
v
After entering the number, the number is dialled immediately.
When the dialled number is free and ringing, the display shows:
20
BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls
Settings
Calling ...
CallList
PhoneBook
PLATTNER MICHAEL 4736
12:46 12 May 2003
9318
v
d í
or
Line
ÖÔ Â
z
í
or
When the connection has been established, the display shows the
other party’s name and number (if supported by the network).
Press to end the call.
Note: You can make your calls faster, using Common
Abbreviated Numbers and by programming your own
Abbreviated Numbers.
Handsfree
Press without lifting the handset.
Dial the internal or external number.
When the call is established, you will be connected to the other
party via the loudspeaker and microphone.
Press to terminate a handsfree call.
Note: To learn more about other ways to make a call, see
sections “Abbreviated Numbers” on page 24, “Dial-byName” on page 24, “Phone Book” on page 26, and “Call
List” on page 32.
Last External Number Redial
***
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not. Stored numbers can consist of maximum 32 digits.
Press to redial the last dialled external number.
Note: You can also redial a number with the Call List, see
section “Call List” on page 32.
BusinessPhone – Ericsson Dialog 4425 IP Vision
21
Outgoing Calls
Automatic Callback
5
d í
or
u
You call an extension and receive busy tone or get no answer.
This can also be used if no external line is free:
Press.
Verification tone.
Note: The number for Automatic Callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 82.
Replace the handset or press to finish the procedure.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Callback service is cancelled.
Lift the handset when you are called back.
The requested extension is called automatically.
Busy extension
You call an extension and receive busy tone. The display shows:
Settings
Calling...
4736
CallList
PhoneBook
12:46 12 May 2003
9318
v
Camp-on
4
22
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
Press to camp-on.
Keep handset off hook. When the called extension replaces the
handset it will be called automatically.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls
Notes:
If you receive the busy tone again, the desired extension
does not allow Camp-on.
The number for Camp-on may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 82.
Intrusion
8
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
Press to intrude.
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.
Notes:
If you still hear the busy tone, your extension does not have
the authority to intrude or the desired extension is protected
against Intrusion.
The number for Intrusion may differ from country to country,
see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 82.
Diverted Extension
*60*
z
#
Bypass Call Forwarding makes it possible to call a specific
extension, even if Call Forwarding is activated on this extension.
Dial.
Enter extension number.
Press.
You will be connected to the specified extension, regardless of
which type of Call Forwarding the called extension has activated.
BusinessPhone – Ericsson Dialog 4425 IP Vision
23
Outgoing Calls
Abbreviated Numbers
By using Abbreviated Numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as Common Abbreviated Numbers in the exchange.
Your personal most frequently used external numbers can be
stored and used on the programmable keys on the telephone or on
the keys 0 to 9.
Common Abbreviated Numbers
z
External numbers are stored centrally in your BusinessPhone
Communication Platform. Common Abbreviated Numbers can be
dialled from every extension that has the authority to do so.
Dial the Common Abbreviated Number.
Please refer to your telephone directory.
Dial-by-Name
Head Office
Ô
You can program and activate directory numbers (extensions and
Common Abbreviated Numbers) on the programmable keys.
Stored numbers can consist of maximum 16 digits.
Press to make a call (pre-programmed).
Program Dial-by-Name
Settings
Select
Ô
24
Press the left navigation key to mark the Settings menu
(see display).
Press to select the Programmable Keys menu (see display).
Note: Depending on the system, some keys are preprogrammed and cannot be changed.
Press a programmable key.
Now you are asked to enter a number.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls
z
Save
Exit
Dial the extension number or the Common Abbreviated
Number.
Press to store the number or the code (see display).
Press to return to the previous menu (see display).
Note: You can remove the transparent cover in order to
write the names beside the keys. Use the Designation Card
Manager to make and print your own designation cards.
The Designation Card Manager is included on the
Telephone Toolbox CD for the BusinessPhone
Communication Platform.
BusinessPhone – Ericsson Dialog 4425 IP Vision
25
Phone Book
Phone Book
Your IP phone is equipped with a personal Phone Book where you
can make up to 100 entries (names and numbers).
PhoneBook
Select the PhoneBook tab with the Navigation keys
(see display).
The Phone Book menu is displayed.
Settings CallList
Dial name
Edit
Delete
Add
PhoneBook
Exit
Up or Down
Select
Up
Down
Select
Press to choose a menu option (see display).
Press (see display).
Dial Name
You can call someone by pressing the first character(s) of a name
and then scroll the name list to search for the name and number.
29
-
Call
Option 1:
Press and hold for 1 second.
Up to five Phone Book entries starting with the same letter as the
letter above the key are displayed.
Press to make the call (see display).
Or:
Up or Down
26
Press to scroll the list (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
Phone Book
Note: If you press and hold the key 2 for more than a
second, up to five entries starting with A are displayed.
If the search result comprises more than five entries, use
the Up or Down menu key to scroll the list.
Option 2:
PhoneBook
Select
Select the PhoneBook tab with the Navigation keys
(see display).
Press (see display).
Settings CallList
Dial name
PhoneBook
Enter name
z
Search
Exit
Search
Press the key with the corresponding letter until the initial
letter of the name is displayed.
Press (see display).
The first name beginning with the selected character is displayed.
Up or Down
Press to scroll the list (see display).
Call
Press to make the call (see display).
Add a name and number to the Phone Book
There are several ways to add number and names to the Phone
Book:
•
Using the keypad (0-9), see section “Write Text” on page 70.
•
Adding a Call List entry to the Phone Book, see section “Call
List” on page 32.
•
Browse the telephone using a standard web browser and enter
the name and number.
The following text describes how to enter a name and number with
the Phone Book menu and the keypad.
BusinessPhone – Ericsson Dialog 4425 IP Vision
27
Phone Book
PhoneBook
Select the PhoneBook tab with the Navigation keys
(see display).
Down
Press to mark the Add option (see display).
Select
Press (see display).
Settings
Add
CallList
PhoneBook
Enter name:
z
Exit
Save
Enter the name and press (see display).
Settings
Add
CallList
PhoneBook
Enter number:
z
Exit
Save
Enter the number and press (see display).
Settings
Add
CallList
PhoneBook
PLATTNER MICHAEL
Edit
OK
4736
OK
Press to save (see display).
The name and number are stored in the Phone Book.
Or:
Edit
28
Press to edit the name and number again (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
Phone Book
Edit a name and number in the Phone Book
PhoneBook
Select the PhoneBook tab with the Navigation keys
(see display).
Down
Press to mark the Edit option (see display).
Select
Press (see display).
Settings
Edit
CallList
PhoneBook
Enter name: Pa
z
Exit
Search
Up or Down
Erase
Search
Enter the first character(s) of the name and press
(see display).
A list with up to five entries appears. The first name beginning with
the selected characters is marked. To correct a typing error, just
press Erase.
Press to scroll the list (see display).
When the entry is found and marked with a frame:
Select
Press to select the marked name (see display).
The Edit menu opens.
Settings
Edit
CallList
PhoneBook
PLATTNER MICHAEL
Exit
Edit
4736
Up
Down
Edit
Press (see display).
Settings
Edit
CallList
PhoneBook
PLATTNER MICHAEL
Exit
Erase
Number
4736
Erase
Save
Press multiple times to erase the name (see display).
Each time you press the Erase menu key, one character is deleted.
BusinessPhone – Ericsson Dialog 4425 IP Vision
29
Phone Book
z
Save
Number
z
Erase
Save
OK
Enter the new name completely and press (see display).
Press (see display).
The cursor moves to the end of the number.
Press multiple times to erase the number (see display).
Each time you press the Erase menu key, one digit is deleted.
Change the number and press (see display).
Press to save (see display).
The edited name and number are stored in the Phone Book.
Or:
Edit
Press to edit the name and number again (see display).
Delete a name and number in the Phone Book
PhoneBook
Select the PhoneBook tab with the Navigation keys
(see display).
Down
Press (see display).
Press until Delete is marked in the display.
Select
Press (see display).
Settings
Delete
CallList
PhoneBook
Enter name:
z
Exit
Search
Up or Down
Search
Enter the first character(s) of the name and press (see
display).
A list with up to five entries appears. The first name beginning with
the selected characters is marked.
Press to scroll the list (see display).
When the entry is found and marked with a frame:
Delete
30
Press (see display).
The name and number that will be deleted are shown in the display.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Phone Book
OK
Press to delete the name and number (see display).
The name and number is deleted from the Phone Book.
Or:
Cancel
Press to abort (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
31
Call List
Call List
Your incoming calls (answered, missed and rejected) and outgoing
calls are stored in the Call List. The calls in the Call List can also be
added to the Phone Book, see section “Phone Book” on page 26.
Up to 50 calls can be stored in the Call List.
Note: If a power failure occurs or another user logs on, the
Call List will be cleared.
Redial from the Call List
CallList
Select with the navigation keys (see display).
The display shows the Call List entries sorted by date and the call
duration (hours, minutes, seconds). For example:
Settings
CallList
i PLATTNER MICHAEL
o BECKER SANDRA
o BROWN BOBBY
o SANDMAN MARIA
o HASLINGER WOLFGANG
more...
Up
PhoneBook
4736 12:33
8336 12:33
9702 12:33
1335 12:33
6068 17:07
Down
12 May
12 May
12 May
12 May
11 May
0:00:07
0:00:07
0:00:07
0:00:07
0:00:50
Call
If the list is too long and cannot be displayed at a time, a scroll bar
appears on the right side of the display.
Up or Down
Call
Press to browse the CallList (see display).
The digit in brackets shows the entry position in the list.
Press to call (see display).
Or:
more...
32
Press to get more options (see display).
The edit menu is displayed.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Call List
Edit menu options:
Settings
CallList
PhoneBook
4736 12:33
8336 12:33
9702 12:33
1335 12:33
6068 17:07
Back
Delete
i PLATTNER MICHAEL
o BECKER SANDRA
o BROWN BOBBY
o SANDMAN MARIA
o HASLINGER WOLFGANG
Exit
Exit
12 May 0:00:07
12 May 0:00:07
12 May 0:00:07
12 May 0:00:07
11 May 0:00:50
AddPhoneBook
Press to return the normal display (see display).
Or:
Back
Press to return to the previous menu (see display).
Or:
Delete
Press to delete the call from the Call List (see display).
Or:
AddPhoneBook
Press to add the number to the Phone Book (see display).
See section “Add missed, rejected, answered or dialled calls to the
Phone Book” on page 34.
Missed/Rejected calls
The number of missed calls is shown in the bottom line of the
Home menu in idle mode:
Settings
CallList
PhoneBook
12:46 12 May 2003
9318
v
Log off
1 Missed
1 Missed
Press (see display).
The digit indicates the number of missed calls, in this example one.
Now the Call List menu is displayed.
BusinessPhone – Ericsson Dialog 4425 IP Vision
33
Call List
Settings
CallList
PhoneBook
2156 10:33 12 May 0:00:07
i COOPER CAROL
more...
Up
Down
Call
Note: You can also enter the Call List by selecting the Call
List menu with the navigation keys.
Call
Press to call (see display).
Or:
more...
Press (see display).
Settings
CallList
PhoneBook
2156 10:33 12 May 0:00:07
i COOPER CAROL
Exit
Back
Delete
AddPhoneBook
Add missed, rejected, answered or dialled calls to the
Phone Book
CallList
Down or Up
Select with the navigation keys (see display).
Press to browse the CallList (see display).
more...
Press (see display).
AddPhoneBook
Press (see display).
Settings
Add
CallList
PhoneBook
PLATTNER MICHAEL
Edit
34
4736
OK
BusinessPhone – Ericsson Dialog 4425 IP Vision
Call List
OK
Press to add the call to the Phone Book (see display).
Or:
Edit
Press to edit the number before you add it to the Phone Book
(see display).
Via the display options you can change or erase the name and
number before you add it to the Phone Book.
Settings
Add
CallList
PhoneBook
PLATTNER MICHAEL
4736
-?!,.:;"'()1
Exit
Number
Erase
Save
How to edit an entry and for further information, see sections
“Phone Book” on page 26 and “Write Text” on page 70.
Delete an entry from the Call List
CallList
Down or Up
Select with the navigation keys (see display).
Press to browse the CallList (see display).
more...
Press (see display).
Delete
Press (see display).
The selected entry will be deleted.
BusinessPhone – Ericsson Dialog 4425 IP Vision
35
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can switch between handset and
handsfree/group conversation, mute the microphones, make an
inquiry, transfer the call, create a Conference or put the call on hold
to perform other tasks.
Group Listening
You have an ongoing conversation via the handset.
Â
Note: You can adjust the volume, see section “Handset
and loudspeaker volume” on page 74.
Press to switch the loudspeaker on or off.
When the lamp lights, the loudspeaker monitors the call.
From handset to handsfree
Â
d
í
36
You have an ongoing conversation via the handset.
Press to switch the loudspeaker on.
You are now in the group listening mode.
Replace the handset.
Handsfree conversation.
Note: You can adjust the volume, see section “Handset
and loudspeaker volume” on page 74.
Press to end the call.
BusinessPhone – Ericsson Dialog 4425 IP Vision
During Calls
From handsfree to handset
u
You have an ongoing handsfree conversation.
Lift the handset.
Conversation via the handset.
Mute
É
You have an ongoing conversation.
Press to switch the microphone on or off.
When the lamp lights, the caller will not be able to hear the
conversation in your room.
Inquiry
Line
Line
ÕÔ
í
ÖÔ
During an ongoing conversation you would like to make an inquiry
to an internal or external party.
Press the Line key.
The first call is put on hold. Enter the number of the person you
would like to ask.
When you have finished your inquiry:
Press.
Press the Line key with the call on hold.
Now you are connected to the first caller.
BusinessPhone – Ericsson Dialog 4425 IP Vision
37
During Calls
Transfer
Line
ÖÔ
z
d
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
Press.
Call the third party.
You can transfer the call before answer or wait for answer
Note: Make sure, that you are connected to the desired
party. Please read the notes and warnings in section “Useful
Hints” on page 86.
Replace the handset.
The call is transferred.
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if Camp-on is allowed).
Callback
You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your telephone will ring again.
38
BusinessPhone – Ericsson Dialog 4425 IP Vision
During Calls
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
d
u
Âd
To terminate the ongoing call and answer the waiting
call
Replace the handset to finish the ongoing call.
The waiting call is signalled on your phone.
Lift the handset to answer the new call.
Or:
Press and replace the handset to answer in handsfree mode.
Conference
ÖÔ
z
ÖÔ 3
Line
Line
d
You have an ongoing conversation and you want to establish a
telephone conference.
Press.
Call the third party.
Press to establish a three party conference.
Now you have established a three party conference. To mark the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons to the
conference.
In this way, you can include up to six parties in a conversation. How
many of them can be external callers depends on the programming
of the system.
Replace the handset to leave the conference.
BusinessPhone – Ericsson Dialog 4425 IP Vision
39
During Calls
Individual Hold
Õ
Ô
d
ÖÔ
Line
Line
Line
ÖÔ
z
6
40
You have an ongoing conversation. Now you want to put the
ongoing call on hold for a short while.
Press the Line key.
The lamp flashes slowly.
Replace the handset.
Press again to retake the call that has been put on hold.
Common Hold
Press to pick-up on own extension.
Or:
Pick-up on another extension:
Call the extension that put the call on hold.
Press.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position.
If you urgently need to talk to someone who has forwarded his
calls, the system is also equipped with a bypass function.
Depending on the type of diversion you are also able to record your
Personal Greeting, see section “Personal Greeting” on page 51.
Note: You can still make calls as usual.
Diversion when there is no answer
If you are not available to answer incoming calls (internal or
external), your system administrator can program your extension
to automatically divert calls to a programmed diversion address
(default time: 15 seconds).
Diversion when caller receives busy tone
If your extension is busy and you receive an incoming call (internal
or external), your system administrator can program your extension
to automatically divert the call to a programmed diversion address.
BusinessPhone – Ericsson Dialog 4425 IP Vision
41
Call Forwarding
Fixed Diversion
This function directs your calls to a pre-programmed answering
position (e.g. secretary).
*21#
Activate Fixed Diversion
#21#
Cancel diversion
Dial to activate diversion.
Dial to cancel diversion.
Individual Diversion
This feature gives you the possibility to divert your calls to internal
and external positions, e.g. to any directory number, a colleague’s
extension, an external number or a common abbreviated number
(e.g. your car telephone).
Note: In order to prevent misuse, Individual External
Diversion can be blocked for your extension, see section
“Security” on page 58.
Program and activate Internal Diversion
*21*
z
#
í
42
Divert your calls to an internal position.
Dial.
Enter the new directory number.
Press to activate the Individual Diversion.
Verification tone. You can make outgoing calls as usual. A special
dial tone reminds you that Call Forwarding is active.
Press to finish the procedure.
Note: An Individual Internal Diversion cannot be activated if
an Individual External Diversion is already activated.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding
#21#
í
Cancel Internal Diversion
Dial.
Press.
Program and activate a new External Diversion address
*22*
0z
#
í
#22#
í
To set a new Individual External Diversion address:
Dial.
Dial the digit(s) for external call access and enter the new
External Diversion address.
A maximum of 24 digits.
Note: If your public network requires waiting for a second
dial tone, press *.
Press to activate the Individual Diversion.
Verification tone.
Press to finish the procedure.
Note: Before you leave, call your extension to check if the
External Diversion has been set up correctly. This way you
can make sure that the number has been programmed
properly and that your calls will not be diverted to another
person by mistake. Individual External Diversion can also be
used via the DISA function, see section “Other Useful
Features” on page 64.
Cancel External Diversion
Dial.
Press.
Note: The programmed diversion address is not removed
from the memory, the diversion is just inactive.
BusinessPhone – Ericsson Dialog 4425 IP Vision
43
Call Forwarding
Re-activate External Diversion
*22*#
í
Divert your calls to an external position.
Dial to activate the programmed External Diversion.
You can make outgoing calls as usual. A special dial tone reminds
you that call forwarding is active.
Press.
Follow-me
If you are in another room, you can still answer your calls by
forwarding them to where you are. To activate Follow-me, Individual
Diversion must be active on your telephone.
Activate Follow-me
*21*
z*
z#
í
44
Note: This procedure has to be executed from the
telephone the calls are diverted to.
Dial.
Dial your number and press.
Dial the new number and press.
Special dial tone.
Press to finish the procedure.
Special dial tone.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding
Cancel Follow-me
#21*
z
#
í
Follow-me and Individual Diversion can also be cancelled from the
answering position.
Dial.
Dial your number.
Press.
Dial tone.
Press to finish the procedure.
Dial tone.
BusinessPhone – Ericsson Dialog 4425 IP Vision
45
Absence Information
Absence Information
If you are not in the office for a certain period of time (e.g. meeting,
vacation, lunch, illness), this feature allows you to inform your
callers why you are absent. External callers will be routed to the
operator who also has access to your absence info.
Note: When you have activated a diversion with a Personal
Greeting, callers will receive this greeting even if you have
activated the Absence Information, see section “Personal
Greeting” on page 51.
You can inform your callers with:
1) Pre-defined texts
Enter the reason for your absence and the date and time of
your return.
2) Voice information
Record a voice message and name the reason of your absence.
46
BusinessPhone – Ericsson Dialog 4425 IP Vision
Absence Information
Enter information
*23*
z
z
#
í
To store text or voice information.
Dial to enter the information mode.
Select Pre-defined Text or Voice Information.
Pre-defined texts
Enter Code.
Enter Completing Info from the table below.
Time of return
Date of return
Lunch
Meeting
Vacation
Illness
Code
1
2
3
4
5
6
Completing Info
hour (00-23) minute (00-59)
month (01-12) day (01-31)
back at, hour minute
back at, hour minute
back, month day
back, month day
Press to enter the information.
Internal callers receive the information on the display (or as spoken
information to callers without display phone).
External callers will be routed to the operator who also has access
to your absent info.
Press to finish the procedure.
Pre-defined texts example:
*23*
5
0627
#
í
Vacation, back June 27
Press.
Enter code.
Enter month and day.
Press.
Information active.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
47
Absence Information
*23*
9
*
9
#
í
Voice information
Press to enter information mode.
Press and speak.
Press to play-back and listen to your recording.
Press and speak to re-record.
Press to activate.
Press to finish the procedure.
Internal callers will hear the information via the handset or the
loudspeaker. External callers will be routed to the operator who
also has access to your absence info.
Note: You can dial your own extension number if you want
to check your information.
48
BusinessPhone – Ericsson Dialog 4425 IP Vision
Absence Information
Change information
#23#
í
*23*#
í
Erase
Press to erase info.
Press to finish the procedure.
Save
Press to deactivate and save for later use.
Information is passive.
Press to finish the procedure.
Use saved information
*23*#
í
When the information is switched off:
Press to activate saved info.
Information is active.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
49
Messages
Messages
By using the Message system you can send, receive, forward, and
store different kind of messages. You have also access to a
number of helpful features, like placing external calls via the
company network and many more...
Password protection
The first time you enter the Message system (only possible from
own extension) you might be requested to change your Password if
it is default (0000).
Note: Some systems are programmed to allow the default
Password. Please note that this password refers to the
BusinessPhone Communication Platform, not to the
general log on procedure of the IP telephone for usage. To
log on with the IP telephone to the system, you need
another password from your system administrator. See
section “Log On / Log Off” on page 15.
d
Follow the voice announcements.
You are requested to enter a new Password, confirm and save it. If
you use the default Password, you are requested to try again.
Replace the handset to finish the procedure.
Or:
Continue with any of the message functions.
If you want to change your Password again, it is possible from the
Message system or via the function “Change Password” on
page 58.
50
BusinessPhone – Ericsson Dialog 4425 IP Vision
Messages
Individual Mailbox system
Callers are able to leave messages in your Individual Mailbox.
Activate
*21*
z
#
í
#21#
í
Divert your extension to the Mailbox system.
Dial.
Dial the number to the Mailbox system.
Please ask the system administrator for your defined Mailbox
system number.
Press.
Press to finish the procedure.
Deactivate
Dial.
Press to finish the procedure.
Personal Greeting
*59#
2
Depending on the type of diversion you want to activate, you can
leave three different Personal Greetings to the caller. The diversion
state can be on no reply, on busy or an activated Individual
Diversion.
Dial.
During the procedure you will be asked for your extension number
and your Password.
Press to configure your Personal Greeting.
BusinessPhone – Ericsson Dialog 4425 IP Vision
51
Messages
z
#
í
Enter diversion code.
Select an option below and follow the voice announcements.
Type of diversion
Diversion greeting on busy
Diversion greeting on no reply
Individual Diversion greeting
Code
1
2
3
Press to store the recorded greeting.
When you activate the diversion, the recorded greeting is played to
the next caller.
Press to finish the procedure.
Note: When you have activated a diversion with a Personal
Greeting, callers will receive this greeting even if you have
activated the Absence Information, see section “Absence
Information” on page 46.
Retrieve messages internally
*59#
When you lift the handset and receive a special dial tone.
Dial.
See section “Check and store received messages” on page 54.
Retrieve messages - externally
z
z
To retrieve your messages from an external position:
Dial your company’s telephone number.
Dial the number to the Mailbox system.
During the procedure you will be asked for your extension number
and your Password.
Note: You cannot use the Default Password 0000 to
retrieve messages externally. If you want to check your
messages from an external position, you have to change
your Password first, see section “Change Password” on
page 58.
The following Mailbox functions can also be used from an external
position:
52
•
Change Password
•
Check and store received messages
BusinessPhone – Ericsson Dialog 4425 IP Vision
Messages
•
Forward a Voice message
•
Send Message
•
Outcall (External) Notification
•
Personal Greeting
Outcall (External) Notification
With this function the Message system can notify you when new
Voice messages arrive. You can specify an external number, where
you will be called at a pre-programmed time or as soon as a new
message arrives.
Note: This feature may be restricted or not available. Ask
the system administrator for the availability and for more
information.
You can be notified in two different ways (depending on the
programming of the system):
Notification with Mailbox access:
You acknowledge the notification via your Password (has to differ
from the default value 0000). See section “Change Password” on
page 58 to select a new Password. You have full access to the
Mailbox system.
Notification without Mailbox access:
You get a short voice announcement, informing that someone has
left a message for you. You acknowledge the notification by
pressing any key and you have to call back the Mailbox system in
order to retrieve the message.
Note: If you do not acknowledge the notification within the
pre-programmed time, the connection is cancelled and
repeated later (ask the system administrator for the
programmed number of notification attempts).
*59#
Programming
Dial.
Note: Depending on the configuration, you might be asked
for your Password.
BusinessPhone – Ericsson Dialog 4425 IP Vision
53
Messages
Follow the voice announcements.
You can program the external notification number, the notification
time and activate/deactivate the function. The external number
(including the digit(s) for external call access) can consist of up to
24 digits. The time is entered in 24h-format, e.g. 2030 for half past
eight with values automatically set to even quarters, i.e. 2013 will
be 2015.
í
Note: The notification number and time must be
programmed before you activate the notification.
Press to finish the procedure.
Check and store received messages
You can check and store your received messages.
Received messages are divided into following three categories:
•
New messages (not heard)
•
Heard messages
•
Stored messages
Voice messages can also be forwarded to other Mailbox numbers
(individual or common), see section “Forward a Voice message” on
page 55.
*59#
Note: Messages are deleted from the system after a certain
time. The time depends upon the category of the message.
Please ask your system administrator regarding this.
Dial.
You can check and store your received messages. Up to
20 messages can be stored.
Voice messages will be heard via the speaker or the handset.
Call Me messages will call the sender automatically (these
messages cannot be stored).
í
54
Note: Depending on the configuration, you might be asked
for your Password before you can retrieve your messages.
See section “Security” on page 58.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Messages
Forward a Voice message
*59#
Your received Voice messages (in the Individual Mailbox) can be
forwarded to other Mailbox numbers (Individual or Common). When
you forward a Voice message to an Individual Mailbox, the Mailbox
number is the same as the extension number.
Dial.
Note: Depending on the configuration, you might be asked
for your Password before you can retrieve your messages.
See section “Security” on page 58.
Follow the voice announcements.
You can forward new, heard or stored Voice messages.
Note: The forwarded message is a copy, i.e. it can be
deleted without deleting the original message.
í
Repeat the procedure to forward the message to another
Mailbox.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
55
Messages
Send Message
To send a message to an extension when you receive busy tone
or get no answer.
Callback message
9#
To send a Call Me message.
Press to send.
Voice message
99
*
9
#
56
To send a Voice message.
Press and speak.
Press to play-back and listen to your recording.
Press and speak to re-record.
Press to send.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Messages
Dictaphone function
If you want to record and retrieve personal Voice messages you
can use the Dictaphone function. A Dictaphone message is treated
as a normal message. How to retrieve Dictaphone messages, see
section “Check and store received messages” on page 54.
Record message
u
*58#
To start the recording:
*
9
#
Select options below:
Lift the handset.
Dial and record your message.
The maximum recording time is four minutes and 15 seconds.
Press to play-back.
Press and speak to re-record.
Press to stop the recording and save the message.
BusinessPhone – Ericsson Dialog 4425 IP Vision
57
Security
Security
You can use your four-digit Password for blocking your phone from
unauthorized use, for making external calls from any blocked
extension, for entering the Message system or when you are using
the DISA function.
Note: The first time you enter the Message system you
might be requested to change your Password if it is default
(0000). This procedure is performed directly in the Message
system. See section “Messages” on page 50.
#*72*
z
*
z
#
í
58
Change Password
Dial to select a new Password.
Dial your present Password.
The default Password is 0000.
Press.
Dial your new Password.
Press.
Verification tone.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Security
Bypass blocked extension
In order to make a call, you can temporarily bypass a blocked
extension.
*72*
z
#
Bypass own extension
Dial.
Dial your Password.
Press.
Dial tone. You can make one call from your extension.
Bypass another extension
*72*
z
*
z
#
This makes it possible to make a call on another, blocked
extension, by using your Password.
Dial.
Dial your Password.
Press.
Dial your extension number.
Press.
Dial tone. You can make one call from the blocked extension.
BusinessPhone – Ericsson Dialog 4425 IP Vision
59
Security
*72#
í
#72*
z
#
í
60
Block extension
Dial to block your extension.
Verification tone.
Press to finish the procedure.
Unblock extension
Dial.
Dial your Password.
Press to re-open.
Verification tone. Your extension is open for use.
Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Group Features
Group Features
When you are working together in a team the following group
facilities can be very useful.
Group Call-pick-up
z
In a Pick-up group, any member can answer any individual call to
group members. You answer a call to the group by dialling a special
answering number. Please ask your system administrator for the
configured number.
Dial the group Call-pick-up code.
Common Bell
z
The Common Bell function allows all extensions of the system
(operator included) to pick-up the call from an extension that has
been predefined as a Common Bell extension.
Dial the Common Bell pick-up code.
Please ask your system administrator for the Common Bell pick-up
code.
If two or more extensions simultaneously attempt to answer a call
from the Common Bell extension, only the first extension will pick it
up. The other extensions will receive the number unobtainable
tone. This will also happen if you dial the Common Bell pick-up
code and there are no calls waiting at the Common Bell extension.
Note: You can also program the Common Bell code on a
Function key.
BusinessPhone – Ericsson Dialog 4425 IP Vision
61
Group Features
Group Hunting
Your telephone can be included in one or several hunt groups. In a
hunt group all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number. Please ask your
system administrator if you require this function.
Note: The number of cordless extensions in a hunt group
are limited to eight (including Tandem configurations).
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy, an incoming
call is being queued. If no one answers this call before the
programmed time, the call is forwarded to the programmed
answering position (e.g. operator).
Note: If all members in a hunt group are busy, the Callback
or Intrusion function is not available.
Log in
Before you can answer group hunting calls, you must log in.
62
*28*
z
#
To log in to one hunt group:
*28*
*#
To log into all hunt groups:
Dial.
Dial the hunt group code.
Please ask your system administrator for the configured number.
Press.
Dial.
Press.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Group Features
Answer calls
Answer Group Hunting calls in the normal way.
#28*
z
#
Log out
#28*
*#
To log out from all hunt groups:
Dial.
Dial the hunt group code.
Please ask your system administrator for the configured number.
Press.
Dial.
Press.
BusinessPhone – Ericsson Dialog 4425 IP Vision
63
Other Useful Features
Other Useful Features
By using these features your productivity will be increased, e.g. you
can set reminders for important meetings, place the cost for
external calls on separate accounts, listen to music via the
loudspeaker and much more...
Tandem configuration
The Tandem configuration is a unit, consisting of two telephones
using the same directory number. One of the telephones is defined
as the primary and the other one as the secondary. This function
enhances the communication for users that, for example, have a
wired phone on their desk (the primary telephone) and need to be
mobile within their company’s building with their own portable (the
secondary telephone). Basically the Tandem configuration works
as follows:
*28#
í
To activate the Tandem configuration
Dial to log on the secondary telephone.
Press to finish the procedure.
For incoming calls:
•
Both telephones are treated as 1 single extension.
For outgoing calls:
•
64
Both telephones are treated as 2 separate extensions.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features
#28#
To deactivate the Tandem configuration
Dial to log off the secondary telephone.
For incoming calls:
•
The secondary telephone cannot be called and the primary
telephone works as a normal stand-alone telephone.
For outgoing calls:
•
Line
Ô
z
í
Both telephones are treated as 2 separate extensions.
Transferring a call between members of a Tandem unit
Press.
Dial own directory number.
Press to finish the procedure.
Reminder
*32*
z#
í
The phone can be set to remind you at any time within the next
24 hours (multiple settings are allowed).
Dial.
Dial Reminder time and press.
(00-23) hour + (00-59) minute. When the time is reached your
phone rings with recall signal.
Note: If you receive busy tone, your extension does not
have the authority to set a Reminder.
Press to finish programming.
When the Reminder time is reached, your phone rings with recall
signal.
BusinessPhone – Ericsson Dialog 4425 IP Vision
65
Other Useful Features
#32#
í
Cancel Reminder
Dial to cancel all settings.
Press to finish the procedure.
Doorphone
The Doorphone is used to monitor the admission to your company,
i.e you can open the doorlock from your phone.
u
Answering Doorphone calls
Lift the handset.
You will be in speech connection with the calling party.
Opening of the doorlock
Line
ÖÔ
z
After you have answered the Doorphone, you can open the door
making an inquiry to the door-opener’s directory number.
Press.
Dial the door-opener´s directory number.
Please ask your system administrator for the number.
Note: You can also program the door-opener’s directory
number as a Common Abbreviated Number or a Function
key.
66
BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features
Direct Inward System Access (DISA)
If you are working externally and you have the need to make
business calls, call your company and use the company PBX to
make an external call to the desired party. You just pay the costs for
the phone call to your company. The other costs will automatically
be placed on your extension number or on a special project.
Note: To activate this function, you have to change the
default Password from 0000 to a personal one. Which code
to use and how to change it, see section “Change
Password” on page 58.
z
z
z
You can also divert calls from your office extension to your external
position, see section “Call Forwarding” on page 41. During the
procedure you will be prompted for your Password.
Dial the public number of your company.
Followed by the DISA number.
Ask the system administrator for the defined DISA number.
Note: If you want to register the call on an Account
Number, you should use the Account Number procedure
before you enter the external number, see section “Account
Number” on page 68.
Dial the external number.
Or:
Use the External Diversion function.
Procedure, see section “Call Forwarding” on page 41.
Note: If you program a new diversion address, remember
to reset it when you return to your office.
BusinessPhone – Ericsson Dialog 4425 IP Vision
67
Other Useful Features
Account Number
An Account Number can be entered to debit telephone costs to
different accounts. Depending on the system configuration the
Account Number has to be entered from a Verified Account
Number list (predefined) or you can invent an own Account
Number. The following prerequisites apply:
•
With the Verified Account Number you can restrict the making
of external calls (not a specific number or area), so everyone
who is allowed to make external calls will receive an Account
Number which has to be used each time he/she wants to make
an external call.
•
Verified Account Numbers contain up to 10 digits.
•
Own Account Numbers contain up to 15 digits.
The Account Numbers can also be used via the DISA function, see
section “Direct Inward System Access (DISA)” on page 67.
Verified or own Account Number
*9*
z#
Before an outgoing call:
Dial.
Enter Account Number and press.
Valid digits 0-9. Internal dial tone. Make the external call.
DTMF Tones
z
68
The DTMF function - also known as Suffix Dialling - is used to
control answering machines or any other telecommunication
devices. This function is permanently active during a call.
Make an internal or external call to reach the desired device.
When your call is answered you can continue to dial digits which
will be sent as DTMF digits (tone signals) to the called device in
order to activate the desired functions.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features
Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way
to establish the connection to the desired external number.
Please ask your system administrator if this function is installed in
your system.
If the extension has been configured to use LCR, each external call
will be analysed and the cheapest way will be selected.
0z
Use Least Cost Routing
Dial the digit(s) for external call access and the external
number.
The usual way of making an outgoing external call.
Calling Least Cost Routing
z
0z
If LCR has been installed in your system, but your extension is not
configured to use it automatically, you also have the opportunity to
get the cheapest connection by dialling the LCR code before you
dial an external number.
Dial the LCR code.
Please ask your system administrator for the LCR code.
Dial the digit(s) for external call access and the external
number.
Note: You can also program the LCR code on a Function
key.
BusinessPhone – Ericsson Dialog 4425 IP Vision
69
Write Text
Write Text
It is necessary to write text, e.g. when you want to add an entry to
the integrated telephone directory.
Select characters by pressing digits repeatedly.
Additional, the available characters of a key are displayed below
the name and number:
Settings
Add
CallList
PhoneBook
PLATTNER MICHAEL
4736
JKL5
Exit
5
*
ì
ì
70
Number
Erase
Save
Example:
Press a digit.
1 time
result
2 times
result
3 times
result
4 times
result
Note: Key
J
K
L
5
1 is reserved for special characters.
Press to toggle between upper and lower case.
Press the Volume Up key to enter the character.
Moves cursor to next position. Use also for space.
Press the Volume Down key as backspace to erase incorrect
entry.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Write Text
Example:
444 ì
66 ì
*
Enter the first character code, followed by the Volume Up key.
This sequence - numbers always followed by the Volume Up
key - gives the word IN_ .
Note: You can also write the following characters:
? -., !: /# *
Press repeatedly.
BusinessPhone – Ericsson Dialog 4425 IP Vision
71
Settings
Settings
In order to satisfy your personal needs, the BusinessPhone
Communication Platform and your IP telephone are equipped with
many options for an individual configuration.
If you require frequent use of certain functions, you may program
them on the function keys of your telephone. To use the function,
just press the key.
Notes: Remove the transparent cover in order to write the
name beside the key. Put the name referring to the
programmed function in the field above the line to indicate
that it is the primary function. If a function is already
programmed on the key, this will be displayed when you
start programming.
The following settings and programmable functions are available
when you have logged on to your IP telephone:
•
Data assigned to programmable keys
•
Ringing character setting
•
Time and date (format)
•
Language settings
•
Hearing level
•
Name and numbers in the phone book
•
Display the network settings
When you select a setting on the left side, the display will show
additional information, for example:
Settings CallList
Programmable Keys
Ring Character
Time & Date
Language
Hearing Level
Exit
72
PhoneBook
Up
Down
Select
BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings
Settings menu options:
Exit
Up or Down
Select
Save
Cancel
To return to the previous menu.
Press to browse through the menus (see display).
Press to select the menu option marked on the left side of the
display (see display).
Press to save a setting (see display).
Press to abort the process (see display).
Program a function
How to program a function.
Settings
Select
Select with the navigation keys (see display).
Press to select Programmable Keys (see display).
The programmable keys format menu is displayed.
Settings CallList
Programmable Keys
PhoneBook
Press the key to program
Ô
Exit
Press the desired programmable key.
If the key has been programmed previously, the function or
telephone number programmed is shown in the display.
Settings CallList
Programmable Keys
Current number:
PhoneBook
Enter new number: 0
Cancel
BusinessPhone – Ericsson Dialog 4425 IP Vision
Erase
Save
73
Settings
*z#
Save
Exit
Dial a code (2 digits).
Press to store the code (see display).
Press to return to the previous menu (see display).
Note: If you want to delete the last entered digit, press
Erase once. If you want to delete the complete number,
press Erase until no number is displayed.
Exit
Press again to exit to the settings menu (see display).
Handset and loudspeaker volume
ì
Use the volume keys to change the volume of the handset or
loudspeaker during a call.
Press to change the volume.
Note: You can also set the hearing level of the handset via
the settings menu. Two different levels are available.
Ringing signal volume
ì
74
You can control the ringing signal volume when the telephone is
idle or when the telephone is ringing.
Press to change the volume.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings
Ringing signal character
There are 10 different programmable ringing signal characters on
your telephone, each corresponding to a digit between 0 and 9.
Settings
Select with the navigation keys (see display).
Down
Press to display the Ring Character menu (see display).
Select
Press to select ring character (see display).
The ring character menu is displayed.
Settings CallList
Ring Character
Current ring character: 5
PhoneBook
Enter new character (0-9): 8
z
Save
Cancel
Exit
Cancel
Save
Press the corresponding digit (0-9).
The telephone rings with the chosen character.
Press to store the character and return to the previous menu
(see display).
Press to abort the process without saving (see display).
Press to return to the previous menu (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
75
Settings
Hearing aid compatibility
and hearing level
Since your telephone has a built-in inductive coupler for the hardof-hearing, anyone so desiring can use the telecoil in his/her
hearing aid while telephoning.
You can also increase the hearing level to +6 dB in the handset and
headset:
Settings
Select with the navigation keys (see display).
Down
Press to mark the Hearing Level menu (see display).
Select
Press (see display).
Settings CallList
Hearing Level
s Standard
r Increased
Cancel
Up or Down
Select
Exit
76
PhoneBook
Up
Down
Select
Press to toggle between the two values (see display).
Press to select the highlighted format (see display).
Press to return to the previous menu (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings
Time and Date
The time and date is updated by the exchange automatically. You
can only set the date and time format.
Note: The Time and Date functions require certain
installation options. If you are unable to change the time and
date format please contact your system administrator.
To set the time format
Settings
Select with the navigation keys (see display).
Down
Press to mark the Time & Date menu (see display).
Select
Press to open the menu (see display).
The Time Format menu is displayed.
Settings CallList
Time & Date
Time Format
Date Format
Time
Date
Exit
Select
PhoneBook
Up
Down
Select
Press to select Time Format (see display).
Two time formats are available: 24 hour mode and 12 hour mode.
Settings CallList
Time Format
s 24 hour
r 12 hour
Cancel
BusinessPhone – Ericsson Dialog 4425 IP Vision
PhoneBook
Up
Down
Select
77
Settings
Up
Select
Press to change the time format (see display).
Press to select the highlighted format (see display).
To set the date format
Settings
Select with the navigation keys (see display).
Down
Press to mark the Time & Date menu (see display).
Select
Press to open the menu (see display).
Down
Press to mark the Date Format option (see display).
Settings CallList
Date Format
r 28 07 2003
s 28 Jul 2003
r Mo 28 Jul 2003
r 030728
Cancel
Up or Down
Select
Exit
78
PhoneBook
Up
Down
Select
Press to browse through the different formats (see display).
Press to select the highlighted format (see display).
Press to return to the previous menu (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings
Language
Note: If this function is not available, please contact your
system administrator.
To change the language:
Settings
Select with the navigation keys (see display).
Down
Press to mark the Language menu (see display).
Select
Press to display the Language menu (see display).
Settings CallList
Language
Menus
Input
Exit
Select
Up
Down
Select
Press to select the Display Menus option (see display).
The language format menu is displayed, showing the available
languages, for example:
Settings CallList
Menus
English
Francais
Deutsch
Espanol
Exit
Up or Down
PhoneBook
PhoneBook
Up
Down
Select
Press to browse through the different language settings
(see display).
Select
Press to select the marked language (see display).
Exit
Press to return to the previous menu (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision
79
Settings
Network settings
You can check the telephone’s network setting in the Network
menu.
Settings
Select with the navigation keys (see display).
Down
Press to mark the Network menu (see display).
Select
Press (see display).
The following network options are available for viewing only:
•
DHCP
•
IP Address
•
Subnet Mask
•
Default Gateway
•
SW server from DHCP
•
SW server
•
Proxy Server
•
Gatekeeper Discovery
•
Gatekeeper
•
Password (IP telephone)
Note: If you have a question concerning your network
settings, please consult your system administrator.
Exit
80
Press to return to the previous menu.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings
Password menu presentation
If you do not use a password, you can disable the password menu.
This means that you are not asked to enter a password each time
the telephone registers on the network.
Note: If you do not enter a Password during the log on
procedure, you cannot access the Password menu of the
telephone.
Settings
Select with the navigation keys (see display).
Down
Press to mark the Network menu (see display).
Select
Press (see display).
Down
Press to mark the Password menu (see display).
Change
Exit
Press (see display).
Press to return to the previous menu.
Note: If the system requests a password for an extension
number, and the password presentation menu is set to no,
the password menu will occur anyhow in the telephone.
BusinessPhone – Ericsson Dialog 4425 IP Vision
81
Settings
Alternative programming for Automatic
Callback, Camp-on, Intrusion
The associated number for using the Automatic Callback, Campon or the Intrusion function may vary from country to country. If you
cannot use a code of a function, maybe your exchange system has
been programmed with a different associated number.
Because this User Guide describes only the default programming,
the following table shows the most common settings in some of
these countries that are known for a different programming.
Austria, Belgium,
Brazil, Denmark,
Germany
Camp-on
Automatic Callback
Answer calls, another extension
Intrusion
82
5
6
8
4
BusinessPhone – Ericsson Dialog 4425 IP Vision
Accessories
Accessories
This chapter describes optional features that can be used together
with your BusinessPhone telephone.
Headset
How to install the headset, see section “Installation” on page 87.
You can set your IP telephone to headset preset mode. This way
you can make calls without lifting the handset.
Activate headset preset mode
Í
When the headset preset mode is turned off:
Press and hold the Headset key for 4 seconds.
Now the Headset preset mode is activated. All calls can be
handled via the headset.
Deactivate headset preset mode
Í
When the headset preset mode is turned on:
Press and hold the Headset key for 4 seconds.
The Headset preset mode is deactivated.
BusinessPhone – Ericsson Dialog 4425 IP Vision
83
Accessories
Answer calls
Line
Í
If the headset preset mode is deactivated:
Ö
Ô
í
If the headset preset mode has been activated:
Í
Make calls
z
í
84
Press the Headset key.
Press the flashing Line key to answer.
Press to terminate a Headset call.
Press the Headset key.
Note: You do not need to press the Headset key in headset
preset mode.
Dial the number.
Press to terminate the call.
u
Headset to handset
Í
d
Handset to headset
Lift the handset.
Press the Headset key.
Replace the handset.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Accessories
Â
Headset with Group Listening
Â
Headset to handsfree
Í
Í
Press to toggle between headset with or without
Group Listening.
Press.
Press the Headset key.
Handsfree to headset
Press the Headset key.
BusinessPhone – Ericsson Dialog 4425 IP Vision
85
Useful Hints
Useful Hints
Connections between external lines
With your BusinessPhone, you can establish an external call
diversion or a conference with more than one external party or
transfer an external call to another external destination (e.g.
a mobile phone). These features are very useful for everyday
business life.
Note: When these features are used, your BusinessPhone
will occupy at least two external lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•
Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered.
•
Try to avoid diverting calls to third parties before they
have answered.
•
If you are connected to two external lines, cancel one
call by pressing Line and 1.
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by re-programming your
system.
Please ask your system administrator or contact our service center
for more information.
86
BusinessPhone – Ericsson Dialog 4425 IP Vision
Installation
Installation
Configuration
When the Dialog 4425 IP Vision has been connected to a power
supply and to the IP network (LAN), the display will show:
Settings
CallList
PhoneBook
?
User administrator mode to change IP settings
(x)
(No change)
The (x) represents a timer counting down in seconds. This display
is for administrator mode only. Do not press a key during this time,
and No change is selected automatically.
Note: If you press a key accidentally, please contact your
system administrator.
Now the display shows:
Settings
CallList
PhoneBook
?
Connecting to DHCP server
The IP telephone is connecting to the DHCP server and gets its IP
address from the network.
Note: This menu is not displayed if you are using fixed IP
addresses.
After the IP address has been retrieved, the telephone checks
automatically if new software is available. See section “Software
updates” on page 88.
BusinessPhone – Ericsson Dialog 4425 IP Vision
87
Installation
Settings
CallList
PhoneBook
?
Getting configuration file...
In case of no available software updates, the display changes to:
Settings
CallList
PhoneBook
?
Loading software...
Now the software is loaded internally in the telephone. This takes
about 15 seconds, no further action is necessary. When the
software loading has been completed, the telephone will perform a
self test:
Settings
CallList
PhoneBook
?
Self test OK
Now the telephone is ready to use, and you have to log on to the
network. See section “Log On / Log Off” on page 15.
Software updates
If a new software for your IP telephone is available, the following
display will appear after retrieving the IP address:
Settings
CallList
PhoneBook
A new version of the application software
?
is available on the server, update?
(Yes)
No
The x indicates a timer counting down seconds.
88
BusinessPhone – Ericsson Dialog 4425 IP Vision
Installation
(Yes)
Press to start the software update.
Note: If you do not press any key, (Yes) is selected
automatically.
Or:
No
Press to use the current software version.
The software update is cancelled and the normal start up
procedure will continue.
If you decided to update your telephone software, the following
display will appear:
Settings
CallList
PhoneBook
Getting new application software from the server
Please wait...
?
The software is loaded from the server. This will take about 30
seconds. When the software download is complete, the display
changes to:
Settings
CallList
PhoneBook
Saving new application...
DO NOT DISCONNECT THE TELEPHONE
?
It is important that you do not disconnect the telephone’s power
supply while this text is displayed. The saving of the new
application takes about 30 seconds. If a power failure occurs
during this phase, the telephone must load the software again.
Software version
í*4
#
You can check the software version of your telephone:
Press simultaneously for at least one second.
The program version is displayed for 5 seconds, and then all
available characters are displayed for a minute.
Press to return to idle mode.
BusinessPhone – Ericsson Dialog 4425 IP Vision
89
Installation
Install cables
Handset cable to the left
Handset cable to the right
You can put the cable to the handset in the notch underneath the
telephone. The cable to the exchange has to be plugged in LINE
and the handset cable has to be plugged in HANDSET.
Note: The installation of the 24 V power adapter is optional.
If no external power supply has been installed, the
telephone will rely on the LAN power supply.
Change cables
To remove a cable, use a screwdriver to unlock the stop.
90
BusinessPhone – Ericsson Dialog 4425 IP Vision
Installation
Install stand and adjust telephone
Position high
Press to fasten stand
Position low
Release to remove stand
Tiltable display
Adjustable angle
BusinessPhone – Ericsson Dialog 4425 IP Vision
91
Installation
Install pullout leaf
92
1
Remove the protective film from the guiding rails.
2
Attach the guiding rails to the bottom of the phone,
observing the direction of the “cut” corner.
3
Insert the pullout leaf.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Installation
Wall mounting handset hook
The phone can be wall mounted without using a special console.
Useful for instance in conference rooms or public areas.
1
Use a screwdriver to remove the handset hook.
2
Turn the hook upside down and insert.
180 mm
81 mm
90 mm
3
Use a screwdriver to remove the two plastic covers.
4
Drill wall holes according to measure.
BusinessPhone – Ericsson Dialog 4425 IP Vision
93
Installation
Spacer, alternative 2
Spacer, alternative 1
(recommended)
A
B
max 15 mm
max 15 mm
A
min 10 mm
A
min 30 mm
min 30 mm
A
B
max 80 mm
max 60 mm
Lower wall distance screw
and spacer measures
Two upper wall distance screws
and spacer(s) measures
min 22 mm
B
5
94
6 mm
max 5,5 mm
9-10 mm
max 5,5 mm
3 mm
9-10 mm
A
min 22 mm
Mount screws according to measures and attach the
phone.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Installation
Install card
Use the Designation Card Manager to make and print your own
designation cards. The Designation Card Manager is included on
the Ericsson Telephone Toolbox CD. For questions regarding the
product, please contact your Ericsson Enterprise Certified Sales
Partner.
Line
Placing the telephone
•
Do not place your telephone on sensitive surfaces. Use a nonslippery pad to protect your furniture from possible damage.
•
Do not place your telephone near sources of extreme heat, e.g.
near the radiator.
•
Make sure that the line cable isn’t creased.
Cleaning the telephone
Use a slightly moistened (not wet) soft cloth or an anti-static cloth
and wipe off the telephone carefully. Do not use rough cloth,
solvents or aggressive cleaning fluids. Any damages of the
telephone, that are caused by non-observance of these
instructions, are not part of the liability given by the manufacturer.
BusinessPhone – Ericsson Dialog 4425 IP Vision
95
Troubleshooting
Troubleshooting
This section contains information on how to solve common
operational problems. Go through the following steps if you
encounter any problems. If this does not solve the problem,
contact your system administrator. If others have similar
problems, there may be a system error.
Fault check list
1. Read the Installation chapter.
To make sure that you have done everything correctly and that
everything is properly connected.
2. Disconnect all extra equipment.
If your telephone is working properly when done, the problem
lies in the extra equipment.
3. Connect a functioning telephone instead of the faulty
one.
If that telephone is working properly, the problem is probably in
your telephone, contact your system administrator.
4. Check for operational problems.
If operational problems are found, the problem is in the
telephone network, contact the local telephone service or the
local telephone company.
íÉ #
96
5. Reboot the telephone.
Press and hold for at least one second.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Glossary
Glossary
Abbreviated Number Dialling
Initiating a call to a pre-programmed number
by dialling a code or pressing a key. There are
common short-numbers, which means that all
extensions can use them. See section
“Abbreviated Numbers” on page 24.
Account Number
To place call costs on an Account Number.
See section “Other Useful Features” on
page 64.
Automated Attendant
A facility which sends voice instructions to
internal and external callers, providing all
options which can be chosen. Voice
instructions lead the caller to the desired
destination. See section “Other Useful
Features” on page 64.
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her.
See sections “Messages” on page 50 and
“Outgoing Calls” on page 20.
Camp-on
To place (queue) a call to a busy extension. See
section “Outgoing Calls” on page 20.
Dial-by-Name
Initiation of a call by operating a single key.
Internal numbers (or Common Abbreviated
Numbers) can be stored on each extension.
See section “Abbreviated Numbers” on
page 24.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Directory number
Numbers with 1 – 8 digits which are assigned
to extensions or external lines or as Common
Abbreviated Numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
“Other Useful Features” on page 64.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, common
abbreviated number or the operator). There are
three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section “Call Forwarding” on page 41.
Diversion Bypass
This is useful for letting urgent calls through to
an extension where diversion is active.
See section “Call Forwarding” on page 41.
Extension
All telephones connected to the PBX have a
unique internal number (up to 3 digits).
97
Glossary
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Pre-programmed text information.
2. Voice information.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See section “Outgoing Calls”
on page 20.
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call
(not necessarily the shortest distance).
Mailbox
The mailbox system controls the messages
that are left for or sent by you when you are
absent. See section “Individual Mailbox
system” on page 51.
Message
A message can be sent to any extension. This
is useful when you receive the busy tone or get
no answer. There are two kinds of message:
1.Call Me message.
2. Voice message.
See section “Messages” on page 50.
Mute
To switch the microphone temporarily off.
See section “During Calls” on page 36.
98
Password (System)
A four-digit code needed to e.g. block your
extension and retrieve messages from the
mailbox system. You can set your own
Password. See section “Security” on page 58.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. BusinessPhone 250).
Pre-defined text
Pre-programmed absent information.
See section “Absence Information” on
page 46.
Third party
A third connection (person), which can
be included in an ongoing two person
conversation. The connection can be
internal or external.
See section “During Calls” on page 36.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you
can make an inquiry and then transfer the call
to another party (internal or external).
See section “During Calls” on page 36 and
“Useful Hints” on page 86.
Trunk line
A trunk line is the same as an external line. Can
be either digital or analog.
BusinessPhone – Ericsson Dialog 4425 IP Vision
Index
Index
A
Abbreviated Numbers 24
Absence Information 46
Change information 49
Enter information 47
Accessories 83
Account Number 68
Alternative programming for Automatic
Callback, Camp-on, Intrusion 82
Answer a second call 18
Answer calls 17
Automatic Callback 22
B
Block extension 60
Busy extension 22
Bypass blocked extension 59
C
Call Forwarding 41
Diversion when there is no answer 41
Fixed Diversion 42
Follow-me 44
Individual Diversion 42
Call List 32
Missed/Rejected calls 33
Redial 32
Call Waiting 39
Camp-on 22
Change information 49
Change Password 58
Check and store received messages 54
Cleaning the telephone 95
Common Abbreviated Numbers 24
Common Hold 40
Conference 39
BusinessPhone – Ericsson Dialog 4425 IP Vision
D
Description
Display info 9
Ericsson Dialog 4425 IP Vision 6
Lamp indications 8
Menu Structure 12
Signals 14
Tones 13
Dial-by-Name 24
Dialog 4425 IP Vision 6
Dictaphone function 57
Direct Inward System Access (DISA) 67
Display info 9
Diversion when there is no answer 41
Diverted Extension 23
Doorphone 66
DTMF Tones 68
During Calls 36
Call Waiting 39
Common Hold 40
Conference 39
From handset to handsfree 36
From handsfree to handset 37
Group Listening 36
Individual Hold 40
Inquiry 37
Mute 37
Transfer 38
E
Erase information 49
F
Fault check list 96
Fixed Diversion 42
Follow-me 44
Forward a Voice message 55
From handset to handsfree 36
From handsfree to handset 37
99
Index
G
Glossary 97
Group Call-pick-up 61
Group Features 61
Group Call- pick-up 61
Group Hunting 62
Group Hunting 62
Group Listening 36
Forward a Voice message 55
Individual Mailbox system 51
Outcall (External) Notification 53
Password protection 50
Personal Greeting 51
Send Message 56
Missed/Rejected calls 33
Mute 37
H
Handset and loudspeaker volume 74
Hearing aid compatibility 76
N
Network Settings 80
I
Incoming Calls 17
Answer calls 17
Handsfree 17
Silent Ringing 19
Individual Diversion 42
Individual Hold 40
Individual Mailbox system 51
Inquiry 37
Install cables 90
Installation 87
Adjust telephone 91
Cables 90
Card 95
Cleaning the telephone 95
Placing the telephone 95
Pullout leaf 92
Stand 91
Wall mounting handset hook 93
Intrusion 23
L
Lamp indications 8
Language 79
Last External Number Redial 21
LCR 69
Least Cost Routing 69
Log off 16
Log on 15
Log On / Log Off 15
M
Make calls 20
Menu Structure 12
Messages 50
Check and store received messages 54
Dictaphone function 57
100
O
Other Useful Features 64
Account Number 68
Direct Inward System Access (DISA) 67
Doorphone 66
DTMF Tones 68
Least Cost Routing 69
Reminder 65
Tandem configuration 64
Outcall (External) Notification 53
Outgoing Calls 20
Abbreviated Numbers 24
Automatic Callback 22
Busy extension 22
Common Abbreviated Numbers 24
Dial-by-Name 24
Diverted Extension 23
Handsfree 21
Last External Number Redial 21
Make calls 20
P
Personal Greeting 51
Phone book 26
Placing the telephone 95
R
Redial from Call List 32
Reminder 65
Ringing signal character 75
S
Save information 49
Security 58
Block extension 60
Bypass blocked extension 59
Change Password 58
Send Message 56
BusinessPhone – Ericsson Dialog 4425 IP Vision
Index
Settings 72
Handset and loudspeaker volume 74
Hearing aid compatibility 76
Language 79
Network Settings 80
Ringing signal character 75
Time and Date 77
Signals 14
Silent Ringing 19
T
Tandem configuration 64
Time and Date 77
Tones 13
BusinessPhone – Ericsson Dialog 4425 IP Vision
Transfer 38
Troubleshooting 96
Fault check list 96
U
Useful Hints 86
V
Volume 74
W
Welcome 4
Write Text 70
101
Notes
Notes
102
BusinessPhone – Ericsson Dialog 4425 IP Vision
Quick Reference Guide
Log on / Log off
Conference
Log on
Log on
Log on:
Ext. No.
Password
Log off:
Log off Yes
Transfer
Answer calls
Answer:
Lift handset
Handsfree:
Line
Transfer a call:
ÖÔ or Â
Answer on another ext.: Ext. No.
6
Messages
Make calls
Internal calls:
External calls:
Common
Abbreviated Number:
Last External
Number Redial:
Call Me:
Ext. No.
0
Voice:
External No.
Abbreviated No.
***
Camp-on:
Intrusion:
During calls
5
4
8
Replace handset
Lift handset when called back
Internal Diversion:
Ongoing conversation: Line
ÖÔ
Line
Call 3rd party
Replace handset
(Before or after answer)
9#
99
*
9
#
Speak
Speak
Lift handset
*21#
*21*
#
#21#
*21*
*
#21*
#
*60*
#
Own No.
Replace handset
*59#
Cancel:
New No.
Own No.
Â
Inquiry
3
New No.
Follow-me:
Â
To terminate:
Fixed Diversion:
Cancel:
Lift handset
Refer Back
Call Forwarding
Keep handset off hook
Switch to handsfree:
Switch between calls:
Re-record:
Send:
Switch to handset:
Group listening:
Play-back:
Receive messages:
You get busy tone or no answer
Automatic Callback:
Ö
Ô
ÖÔ
Ongoing conversation: Line
Call 3rd party
Line
(To establish)
Replace handset (To leave)
Bypass Call Forwarding:
Ext. No.
ÖÔ
Ö
Ô
Line ÖÔ
Line
?
External Diversion:
Call 3rd party
2
1
Program:
*22*
#
Line access code
External No.
Cancel:
Re-activate:
#22#
*22*#
#
All rights reserved.
Ericsson Enterprise AB
For questions regarding the product,
please contact your Ericsson Enterprise Certified Sales Partner.
Also visit us on www.ericsson.com/enterprise
© Ericsson Enterprise AB 2003
EN/LZTBS 160 1345 R1A
Printed on chlorine free paper.
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