Compuprint PageMaster 450 User guide

Compuprint PageMaster
450 User Guide
Sep 01
ii
Compuprint PageMaster 450 User Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names
mentioned in this manual may also be trademarks or registered trademarks of their respective owners.
Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may
also be registered in other countries. Compuprint, the Compuprint logo, are registered trademarks of
Compuprint. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may
be registered in certain jurisdictions. Throughout this manual, “PostScript Level 3” (PS-3) is used to refer to a
set of capabilities defined by Adobe Systems for its PostScript Level 3 page description language. Adobe, Adobe
PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk,
Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. DEC, DECnet, LN03, VMS/Digital Equipment
Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/
International Business Machines Corporation. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft
Corporation. Novell and NetWare/Novell, Inc. The ENERGY STAR logo/United States Environmental Protection
Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. UNIX/UNIX
Systems Laboratories. Ethernet/Xerox Corporation.
Proprietary Statement
The digitally encoded software included with your Compuprint PageMaster 450 is Copyrighted © 2001 by
Compuprint. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or
copied in any form or in any manner or on any media, in whole or in part, without the express written permission
of Compuprint.
Copyright Notice
This manual is Copyrighted © 2001 by Compuprint S.p.A. All Rights Reserved. This manual may not be copied in
whole or in part, nor transferred to any other media or language, without the express written permission of
Compuprint.
Sep 01
Compuprint PageMaster 450 User Guide
Chapter 1 Unpacking and Installing Your Printer
iii
How This Manual is Organized
This manual consists of 7 chapters and 5 appendices as follows:
Chapter 1 Unpacking and Installing Your Printer
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chapter before setting up the printer..
Chapter 2 Printer and Options Parts and Functions
Describes the parts of the printer and paper handling options and their functions. A discussion of the paper
path is also included. Also describes all available options and consumables for your printer and their respective part numbers.
Chapter 3 Understanding Paper, Paper Paths, Paper Delivery and Paper Loading
Provides information on paper qualities, paper size requirements, paper paths, paper output delivery and
loading of paper in your printer and options.
Chapter 4 Understanding and Navigating the Control Panel Menus
This chapter explains the control panel and its functions, and also demonstrates how to navigate through the
control panel menus and submenus that allow you to view and change the printer settings.
Chapter 5 Printer Consumables, Cleaning and Maintenance
Describes how to handle and replace the EP cartridge, replacement of transfer and feed rollers and performance of other steps as necessary for day-to-day operation of your printer..
Chapter 6 Troubleshooting
Explains procedures to isolate and solve problems that may occur during use of your printer. Clearing paper
jams and detailed troubleshooting of LCD error messages are discussed in this chapter. Troubleshooting the
Ethernet network interface is also discussed in this chapter.
Chapter 7 Using DRAM DIMMs, FLASH DIMMs and Power-on Files
This chapter describes the procedures for installation of DRAM memory DIMMs and FLASH DIMM modules. Downloading software to the FLASH DIMM module is also discussed in this chapter.
Appendix A General Information
Provides information on how to contact Compuprint for technical support, service and repair issues, and
also provides part numbers for the printer, options, and consumables.
Appendix B Safety Notes and Regulatory Compliances
Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable
regulatory compliances of your printer.
Appendix C Printing Font Summaries
This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your
printer..
Sep 01
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Compuprint PageMaster 450 User Guide
How This Manual is Organized
Appendix D Frequently Used Ethernet Commands
This appendix lists some of the most frequently-used commands of the Print Server command set. More
information about the command set, including additional options, can be found in the Ethernet Network
Interface Manual on the Electronic Library CD-ROM.
‹
‹
‹
Sep 01
Contents
Preface
Preface
Welcome 2
Features 2
Standard Configurations 3
Base Configuration (for table-top use) 3
Extended Configuration (floor-standing) 4
Manual Conventions 5
Chapter 1
Unpacking and Installing Your Printer
About this Chapter 1-2
Installation Precautions 1-2
Environment 1-2
Space requirements 1-2
Top View of Printer (standard configuration) 1-3
Top View of Printer (when options are installed) 1-3
Unpacking the Printer 1-4
Installing the EP Cartridge 1-6
Handling Precautions 1-6
For standard configuration 1-7
Sep 01
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Compuprint PageMaster 450 User Guide
Adding paper to the 500-sheet universal paper cassette 1-10
Connecting the Parallel Cable 1-14
Connecting the Ethernet Cable 1-15
Connecting the Power Cord 1-15
Turning the Printer On 1-17
Selecting a Display Language 1-17
Installing Printer Drivers 1-18
Installing Printer Drivers and other Software for UNIX and Windows 1-18
Installing Printer Drivers for MacOS 1-19
Printing a Configuration Summary 1-19
Printing a Test Page 1-21
Printing PCL and PostScript Font Lists 1-23
Turning the Printer Off 1-23
Chapter 2
Printer and Options Parts and Functions
About this Chapter 2-2
Main Unit 2-2
Front view 2-2
Rear View 2-3
Operation Panel 2-3
Display 2-3
Controller 2-4
Inside the Printer 2-5
Options 2-6
Chapter 3
Understanding Paper, Paper Paths, Paper
Delivery and Paper Loading
About this Chapter 3-2
Paper 3-2
Unacceptable paper 3-2
Storing paper 3-2
Paper Size Requirements 3-2
Main unit 3-3
High Capacity Feeder Option (Trays 3, 4, and 5) 3-3
Sep 01
Compuprint PageMaster 450 User Guide
Media Sizes Supported 3-4
Media Types supported 3-5
Paper Orientation 3-6
Paper Orientation in Trays 1, 2, or 3 3-6
Paper Orientation in Tray 4 3-6
Paper Orientation in Tray 5 3-7
Top View of Long Edge Feeds 3-7
Paper and Envelope Orientation in the Bypass Feeder 3-8
3-8
Long and Short Edge Duplex Binding in Portrait and Landscape
Orientations 3-9
Long Edge Duplex Bind in Portrait Orientation 3-9
Short Edge Duplex Bind in Portrait Orientation 3-9
Long Edge Duplex Bind in Landscape Orientation 3-10
Short Edge Duplex Bind in Landscape Orientation 3-10
Paper Paths 3-11
Paper path for standard configuration 3-11
Paper path when options are installed 3-12
Paper Delivery 3-13
Paper output tray 3-14
Face-up tray (option) 3-14
Face-up tray with the Duplexer (option) 3-15
Finisher/Stapler unit (option) 3-16
Adding paper to the 500-sheet paper cassette, Tray 1 or Tray
2 3-16
Adding paper to the multi bypass feeder 3-20
Adding paper to the HCF unit (2500-sheet) 3-22
Tray 3 (500-sheet universal paper cassette) 3-23
Trays 4 and 5 (A4/Letter size paper compartment) 3-27
Loading envelopes into the envelope feeder 3-29
Chapter 4
Understanding and Navigating the Control
Panel Menus
About this Chapter 4-2
Control Panel Features 4-2
LCD Display 4-2
LED Indicators 4-2
Pushbuttons 4-3
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Compuprint PageMaster 450 User Guide
Navigating the Control Panel Menus 4-4
Menu Structure 4-6
Paper Menu 4-7
Interface Menu 4-10
PS Menu 4-12
PCL Menu 4-14
System Menu 4-17
Quality Menu 4-19
Functions Menu 4-20
FLASH Menu 4-20
DISK Menu 4-21
Status Menu 4-22
Chapter 5
Printer Consumables, Cleaning and
Maintenance
About this Chapter 5-2
Replacing the EP Cartridge 5-2
Cautions on handling the EP cartridge 5-2
Cautions on storing the EP cartridge 5-2
When to replace the EP cartridge 5-2
Replacing the EP cartridge (for standard configuration) 5-3
Replacing the EP cartridge (when options are installed) 5-8
Replacing the Fuser 5-13
Replacing the Transfer Roller 5-19
Replacing the Feed Rollers 5-20
Tray 5 (HCF Unit) 5-23
Tray 4 (HCF Unit) 5-25
Cleaning 5-26
Clean the exterior of the printer 5-27
Check the interior of the printer 5-27
Daily Maintenance 5-28
Preparing the Printer for a Period of Extended Non-Use 5-28
Relocating the Printer 5-30
Chapter 6
Troubleshooting
About this Chapter 6-2
Sep 01
Compuprint PageMaster 450 User Guide
Solving Printer Power-on Problems 6-2
Solving Print Quality Problems 6-3
Clearing Paper Jams 6-6
Clearing Paper Jams from Area A 6-6
Clearing Paper Jams from Area B 6-11
Clearing Paper Jams from Area C 6-12
Clearing Paper Jams from Area E 6-13
Clearing Paper Jams from Area F 6-13
Clearing Paper Jams from Area H 6-14
Clearing Paper Jams from Tray 1 6-14
Clearing Paper Jams from Tray 2 6-14
Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit 6-14
Clearing Paper Jams from the Multi-Bypass Feeder (MBF) 6-16
Clearing Paper Jams from the Envelope Feeder 6-16
Control Panel LCD Messages 6-17
Code Class 1 6-18
Code Class 2 6-19
Code Class 3 6-19
Code Class 4 6-20
Code Class 5 6-23
Code Class 6 6-24
Code Class 7 6-25
Code Class 8 6-26
Code Class 9 6-27
Alphanumeric Code Class 6-28
Ethernet Network Interface Troubleshooting 6-29
Power-Up Troubleshooting 6-29
Printing Problems 6-30
BOOTP Troubleshooting 6-30
DHCP Troubleshooting 6-31
RARP Troubleshooting 6-31
PostScript Problems 6-31
Bitmap Graphics 6-32
Technical Support 6-32
Chapter 7
Using DRAM DIMMs, FLASH DIMMs and
Power-on Files
About this Chapter 7-2
Installing DRAM Memory DIMMS 7-2
Installing a FLASH DIMM Module 7-5
Using the Power-On Files Feature 7-7
Power-on Files Defined 7-7
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Compuprint PageMaster 450 User Guide
Appendix A
General Information
About this Appendix A-2
Specifications A-2
Main Unit A-2
Printable Area A-3
Normal printing A-3
Wide printing A-3
Appendix B
Safety Notes and Regulatory Compliances
About this Appendix B-2
Safety Notes B-2
Power Source, Power Cord and Accessory Cable Precautions B-2
Location and Environment Precautions B-3
Fire, Smoke and Shock Precautions B-3
Paper Jam Precautions B-4
Regulatory Compliances B-4
Class B Equipment B-4
Class 1 Laser Device and CDRH Compliance B-5
Radio and Television Interference B-5
Appendix C
Printing Font Summaries
About this Appendix C-2
Printing a Font Summary C-2
PostScript Font Summary C-3
PostScript Font Summary (cont’d) C-5
PCL Font Summary C-7
PCL Font Summary (cont’d) C-8
Appendix D
Frequently Used Ethernet Commands
About this Appendix D-2
Server Commands D-3
Protocol Commands D-6
Sep 01
Preface
Preface
In this Chapter . . .
Sep 01
„
“Welcome” on page 2
„
“Features” on page 2
„
“Standard Configurations” on page 3
„
“Manual Conventions” on page 5
2
Compuprint PageMaster 450 User Guide
Features
Welcome
Thank you for selecting the Compuprint PageMaster 450 laser printer. In this manual you will find important
information regarding operation and care of your printer. Please read this manual in its entirety and keep it at
hand for later reference.
Features
Your laser printer comes with the following features.
„
High-speed and high-quality printing
The PageMaster 450 has paper output of 45 pages per minute with a resolution of up to 600 x 600 dpi,
assuring razor-sharp output of graphics and text, even at very small point sizes.
„
Two integral interfaces
Base configurations of the PageMaster 450 has two integral interfaces: a bidirectional parallel port and
an Ethernet 10/100BaseT port.
„
Flexible Paper Source and Delivery
The printer comes standard with two 500-sheet universal paper cassettes and the Multi- Bypass Feeder.
An optional 2500-sheet High Capacity Feeder (HCF), Envelope Feeder, and Duplexer can be installed.
The printer also features the following paper output options—Face Down Output Tray, Face-Up Tray,
and Finisher/Stapler.
„
Ergonomic operation
The easy-to-read display clearly shows the operation status of the printer. Ergonomically shaped
front-panel push-buttons are used to control all functions.
„
User-friendly EP cartridge
The integrated EP cartridge contains both the toner and the photosensitive drum in a single housing,
which makes it easy to replace the cartridge.
„
Continuous printing of up to 3550 sheets
The two standard paper cassettes hold about 500 sheets of paper each and the multi bypass feeder
holds 50 sheets. Trays 3, 4, and 5 in the optional HCF unit provide a total of 2500 sheets. Together
they allow continuous printing of up to 3550 sheets.
Sep 01
Compuprint PageMaster 450 User Guide
Base Configuration (for table-top use)
3
Standard Configurations
The Compuprint PageMaster 450 printer can be ordered in the following two standard configurations:
Base Configuration (for table-top use)
„
Memory: 64 Mbytes RAM Memory
„
Resolutions: 300 x 300 dpi and 600 x 600 dpi
„
Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypass Feeder for
paper, transparencies, envelopes, and other non-standard paper sizes
„
Paper Output: One 500-sheet face down tray
„
Interfaces: Bidirectional 1284 Parallel Port (Type-B); Ethernet 10/100BaseT Port
„
Printer Languages: Adobe PostScript 3 and PCL6
Output Tray
Full Sensor
Optional Network
Interface Ports
(RJ45, BNC,
RS-232C/422
Serial, etc.)
Parallel Port
(integral)
Ethernet 10Base-T Port
(integral)
Finisher/Stapler
Power Connector
Duplexer Connector
AC Power
Input Connector
Finisher/Stapler Connector
High Capacity Feeder Connector
Sep 01
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Compuprint PageMaster 450 User Guide
Standard Configurations
Extended Configuration (floor-standing)
„
Memory: 64 Mbytes RAM Memory
„
Resolutions: 300 x 300 dpi and 600 x 600 dpi
„
Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypass Feeder
„
Paper Output: One 500-sheet face down tray
„
Interfaces: Bidirectional 1284 Parallel Port (Type-B); Ethernet 10/100BaseT Port
„
Printer Languages: Adobe PostScript 3 and PCL6
„
Paper Handling Options: Duplexer, High Capacity Feeder (includes one 500-sheet tray and two
1,000-sheet trays), Finisher/Stapler Unit (supports 3,000 sheets, offers 3-hole punch capability and staples up to 50 sheets). Stapling and 3-hole punch functions can be used in conjunction to provide a
3-hole punched and stapled finished document of up to 50 sheets.
Printer
Duplexer
High
Capacity
Feeder
Finisher/Stapler
Unit
NOTE:
The Compuprint PageMaster 450 Bundle printers come standard with Ethernet, Duplexer, High
Capacity Feeder, and the Finisher/Stapler Unit.
Sep 01
Compuprint PageMaster 450 User Guide
Extended Configuration (floor-standing)
5
Manual Conventions
NOTE:
Notes contain tips, extra information, or important information that deserves emphasis or
reiteration.
Caution: Cautions present information that you need to know to avoid equipment damage,
process failure, or extreme annoyance. Pay special attention to these sections and read
them fully before operating the printer. Compuprint will not be responsible for any problems
or damage arising from improper use.
WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not
performed exactly as described in the manual. Pay special attention to these sections and
read them fully to prevent possible injury.
‹
Sep 01
‹
‹
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Compuprint PageMaster 450 User Guide
Manual Conventions
Sep 01
Chapter 1
Unpacking and Installing
Your Printer
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 1-2
„
“Installation Precautions” on page 1-2
„
“Unpacking the Printer” on page 1-4
„
“Installing the EP Cartridge” on page 1-6
„
“Adding paper to the 500-sheet universal paper cassette” on page 1-10
„
“Connecting the Parallel Cable” on page 1-14
„
“Connecting the Ethernet Cable” on page 1-15
„
“Connecting the Power Cord” on page 1-15
„
“Turning the Printer On” on page 1-17
„
“Selecting a Display Language” on page 1-17
„
“Installing Printer Drivers” on page 1-18
„
“Printing a Configuration Summary” on page 1-19
„
“Printing a Test Page” on page 1-21
„
“Printing PCL and PostScript Font Lists” on page 1-23
„
“Turning the Printer Off ” on page 1-23
1-2
Compuprint PageMaster 450
Installation Precautions
About this Chapter
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chapter before setting up the printer.
Installation Precautions
Before unpacking your laser printer, it is recommended that you read the following to assist locating a suitable spot for your new laser printer. To make optimum use of the printer, observe the following precautions
when locating the printer.
Environment
WARNING: The installation surface must be stable and very sturdy to support the considerable weight of the printer. If the printer falls over, there is a severe risk of injuries.
„
Place the printer on a horizontal, sturdy and stable surface. The printer weighs about 106 lbs. (48 kg)
and may cause injury if it falls over.
„
Always place the printer under the following conditions:
Temperature: 50º to 95º F (10 to 35º C)
Humidity: 15 to 85% (non-condensation)
„
Be sure to keep the temperature to below 82º F (28º C) if the humidity is 85%
If the temperature changes drastically from a cold environment to a warm environment, condensation
may develop inside the printer and cause print problems. Therefore, be sure to let the printer rest for
some time to adjust to the new temperature.
„
Do not subject the printer to direct sunlight or a malfunction may result.
„
Do not place the printer in a location with high temperature and humidity, poor ventilation, or high
level of dust, otherwise a fire hazard or electric shock may result.
„
Do not place the printer near heaters or similar objects, otherwise a fire hazard may result.
„
Never block the ventilation openings of the printer, otherwise the internal temperature will build up
and cause a fire hazard.
„
Do not place the printer near alcohol, benzine, or other volatile and flammable materials, or a fire hazard may result.
Space requirements
CAUTION: Be sure to leave ample space between the ventilation openings on the printer
and the nearest wall or other surface, otherwise overheating may occur leading to a fire
hazard. For easy operation, maintenance and replacing of consumables, you should also
leave the clearances shown below around the printer. Installation of the printer should be
carried out by qualified service personnel.
Sep 01
Compuprint PageMaster 450 User Guide 1-3
Space requirements
Top View of Printer (standard configuration)
7.9
(200)
7.9
(200)
41.7
(1060)
14.3
(364)
18.1
(460)
42.7
(1084)
Measurements in inches (mm)
Top View of Printer (when options are installed)
7.9
(200)
24.8
(630)
39.4
(1000)
18.1
(460)
81.5
(2069)
Measurements in inches (mm)
Sep 01
1-4
Compuprint PageMaster 450
Unpacking the Printer
Unpacking the Printer
1. Cut the shipping straps off the exterior carton.
2. Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each
insert. Plastic inserts should be completely removed.
3. Lift the shipping carton up and away from the printer.
4. Remove the plastic bag and any shipping tapes affixed to the printer.
Sep 01
Compuprint PageMaster 450 User Guide 1-5
Space requirements
5. Refer to the cautions below on how to carry the printer. Then, with the assistance of another person,
lift up the printer and place it on the floor.
WARNING:
1) This printer is very heavy. The weight of the main unit without paper cassette, consumables, and paper is about 106 lbs (48kg). Never attempt to lift the printer by yourself. The
printer should always be carried by two persons.
2) To carry the printer, grasp the four bottom corners from the right and left sides, not
from the front (where the control panel is located) and back sides. Never try to lift the
printer while holding any part other than the bottom corners otherwise there will be a
severe risk of injury if the printer is dropped.
3) When lifting the printer, correct posture is important to prevent injuries.
6. Relocate the printer to a flat and sturdy surface meeting the “Location and Environment Precautions”
on page B-3.
NOTE:
Save the carton and packing materials for later use in case you need to ship the printer at a
later time. It is particularly important that you save the wooden shipping pallet.
CAUTION: Never attempt to ship your printer without using the wooden pallet. Severe damage may occur.
A
Sep 01
1-6
Compuprint PageMaster 450
Installing the EP Cartridge
When you unpack the printer, make sure that all the items shown below are included. If any items are missing
or damaged, contact your point of purchase.
Compupint PageMaster 450 Installation Guide
EP Cartridge
Paper tray
size labels
The Compuprint
Electronic Library CD-ROM Power cord
Printer main unit
RCS (Remote Control Software) CD-ROM
Installing the EP Cartridge
Before installing the EP cartridge, see the following precautions. Also, read ”Chapter 5 Printer Consumables,
Cleaning and Maintenance” for more information on the EP cartridge.
Handling Precautions
„
Do not expose the cartridge to direct sunlight or other strong light sources.
„
Do not carry out the procedure in a brightly lit location, and complete the installation procedure as
quickly as possible (within about 5 minutes).
„
When the EP cartridge is removed from the printer, immediately put it back in its original packing or
wrap it with a thick lint-free cloth.
„
If the EP cartridge is moved from a cold location to a warm location, let it rest for 1 hour or more
before using it.
„
Do not turn the cartridge over and do not stand it on its end.
„
Toner is not harmful to the human body, but if some toner has come into contact with your skin, you
Sep 01
Compuprint PageMaster 450 User Guide 1-7
For standard configuration
can wash it off with warm water and soap. If toner gets on your clothing, you should try to immediately blow it off with compressed air.
„
After removing the sealing tape, do not shake the EP cartridge.
„
The drum shutter protects the photosensitive drum from external light. Do not open the drum shutter
by hand.
„
Never touch the surface of the photosensitive drum.
For standard configuration
1. Hold the latch and open the upper left cover.
2. Remove the EP cartridge from the packing carton, and pull out the protective paper sheet from the
drum shutter.
3. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
Uneven toner distribution may degrade print quality. If the toner has not been properly freed by shak-
Sep 01
1-8
Compuprint PageMaster 450
Installing the EP Cartridge
ing the cartridge, a noise may be heard when turning on the printer and the EP cartridge may be damaged.
4. Open the front cover as indicated.
WARNING: Never touch the fuser area (where a label indicating high temperature is
located). Burns may result.
Sep 01
Compuprint PageMaster 450 User Guide 1-9
For standard configuration
5. While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
I
CAUTION: Do not touch any parts inside the printer. Make sure the cartridge is seated properly.
1. Gently pull out the sealing tape in the direction of the arrow.
NOTE:
Sep 01
If the tape is pulled out at an angle, it may break.
1-10
Compuprint PageMaster 450
Adding paper to the 500-sheet universal paper cassette
2. Close the front cover and the upper left cover.
NOTE:
When closing the upper left cover, do not use the latch on the cover. Instead, follow the
instruction label on the cover and push the recommended location.
Adding paper to the 500-sheet universal paper cassette
1. Pull out the cassette until it stops.
Sep 01
Compuprint PageMaster 450 User Guide 1-11
For standard configuration
2. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
NOTE:
Do not use paper with creases or wrinkles. When using special paper, fan it before insertion.
3. Gently lift up the length guide, and slide it all the way until it stops.
Sep 01
1-12
Compuprint PageMaster 450
Adding paper to the 500-sheet universal paper cassette
4. While pressing down the gray handle, slide the side guide all the way until it stops.
5. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily
between the guides. Make sure the paper does not get bent upwards by the guides.
NOTE:
Make sure the paper stack height does not exceed the paper limit mark. Do not overload the
cassette. Always load paper of the same size.
Sep 01
Compuprint PageMaster 450 User Guide 1-13
For standard configuration
6. Adjust the side guide to the paper width.
NOTE:
Adjust the guide to the paper size correctly; otherwise paper may not be transported correctly
and may result in a paper jam.
7. Align the edges of the paper stack
Sep 01
1-14
Compuprint PageMaster 450
Connecting the Parallel Cable
8. Adjust the length guide to the paper length.
NOTE:
Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette.
Adjust the guide to the paper size correctly otherwise paper may not be transported correctly
and may result in a paper jam.
9. Insert a correct paper size label into the paper size slot on the cassette, then push the cassette all the
way back into the printer until it latches.
Connecting the Parallel Cable
1. Attach an optional parallel cable to the parallel port on the rear of your printer.
2. Attach the other end of the parallel cable to the parallel port on your PC or workstation.
Sep 01
Compuprint PageMaster 450 User Guide 1-15
For standard configuration
Connecting the Ethernet Cable
1. Attach appropriate cable to your Ethernet hub.
2. Attach the opposite end of the cable to the ethernet port on the printer.
Connecting the Power Cord
Connect the printer to an AC outlet as described below.
WARNING: To prevent the risk of electric shock, never touch the power cord or plug with
wet hands.
CAUTION: When disconnecting the power cord, always grasp the plug and do not pull at the
cable. Damage to the cord can lead to fire and electric shock.
„
Do not plug the printer into an AC outlet with incorrect voltage.
„
Do not use any multi-extension cord connector otherwise there is a risk of fire and electric shock.
„
Do not use extension cords with rated current less than 124V 15A. Never use extension cords with
low capacity, or extreme heat or flame may result. Consult your dealer on the correct type of extension
cord to use.
„
Do not damage or modify the extension cord. Also, do not bend, pull, or place heavy objects on the
extension cord otherwise the extension cord may be damaged and result in fire hazard or electric
shock.
„
See “Safety Notes” on page B-2.
AC OUTLET
POWER CORD
1. Insert the power cord into the AC connector on the printer
Sep 01
1-16
Compuprint PageMaster 450
Connecting the Power Cord
2. Verify that the power switch of the printer is set to the [O] (off) position then insert the plug of the
power cord into the AC outlet.
3. Connect the power cord to the outlet.
Sep 01
Compuprint PageMaster 450 User Guide 1-17
For standard configuration
Turning the Printer On
Set the power switch to the [I] position to turn on the printer.
The top line of the LCD display reads:
Loading
followed by asterisks progressing across the bottom line:
**************
Following a LED self test, asterisks progress across both lines of the display
**************
**************
and the Power On Self Test ends with the top line of the display reading:
Ready
NOTE:
While turned on, the printer will go into the standby state if it remains idle for a period of time.If
an error message appears, see “Control Panel LCD Messages” on page 6-17.
Selecting a Display Language
The default language for all LCD display messages and the Configuration Summary and Test Page is English.
You can change the default language to Espanol, Italiano, Deutsch or Francais.
NOTE:
The language that you select will be reflected on all LCD display messages, and also the
content of the Configuration Summary and Test Page.
To change the default language from English to one of the other four available selections:
Sep 01
1-18
Compuprint PageMaster 450
Installing Printer Drivers
1. From the Ready status, press MENU, the control panel display will read:
Menu
Paper
2. Press PREVIOUS or NEXT until the display reads:
Menu
System Menu
3. Press SELECT, the display will read:
System Menu
Factory Defaults
4. Press NEXT or PREVIOUS until the display reads:
System Menu
Display Language
5. Press SELECT, the display will read:
System Menu
English
6. Press NEXT or PREVIOUS until the desired default language appears on the bottom line of the display:
7. Press SELECT. You have now changed the default language.
Installing Printer Drivers
Installing Printer Drivers and other Software for UNIX and Windows
To install printer drivers and other software for UNIX and Windows, go to the SOFTWARE folder located
on the Electronic Library CD-ROM. The SOFTWARE folder contains the following subfolders:
„
Drivers Folder
The Drivers folder contains all of the printer drivers necessary to print from Windows 3.1and 95/98,
and Windows NT 3.5.1 and 4.0, and Windows 2000 systems. Refer to the DRIVERS.TXT file
included in this folder for more information about installing and using driver software.
„
EZWebCon Folder
The EZWebCon folder contains the EZWebCon software used to configure and manage your Network Interface Card. Refer to the README.TXT file included in this folder for more information
about installing and using EZWebCon.
„
NetPort Folder
The NetPort folder contains the network port software that allows you to print directly from Windows
95/98 and Intel Windows NT 4.0 systems. Refer to the README.TXT file included in this folder for
more information about installing and using this software.
„
PFDload Folder
The PFDload folder contains information about downloading printer firmware updates. Refer to the
README.TXT file included in this folder for more information.
„
UnixSW Folder
Sep 01
Compuprint PageMaster 450 User Guide 1-19
Installing Printer Drivers for MacOS
The UnixSW folder contains Compuprint UNIX Printing Software, which is an enhanced print filter
and network socket driver that allows you to take advantage of all of the printing features of your
printer. Refer to the INSTSALL.PDF file included in this folder for more information about installing
and using Gentian UNIX Printing Software.
Installing Printer Drivers for MacOS
To install printer drivers for MacOS, refer to the following folder on the Electronic Library CD-ROM:
„
Compuprint Printer Driver folder
1. The Printer Driver folder contains the AdobePS driver installation kit and PPD file for the printer.
These items are available in English, German, French, Italian, and Spanish.
Printing a Configuration Summary
Your printer can print a configuration summary that lists the currently selected status of menu options, media
selections in trays, options installed and other relevant information about your printer. To print a Configuration Summary, follow these steps:
1. From the Ready status, press MENU, the control panel display will read:
Menu
Paper
2. Press PREVIOUS or NEXT until the display reads:
Menu
Functions
3. Press SELECT, the display will read:
Functions
Reset Printer
4. Press NEXT or PREVIOUS until the display reads:
Functions
Print Summary
5. Press SELECT. A two page Configuration Summary will print. An example of a Configuration Summary appears on the following page.
NOTE:
Sep 01
Depending upon the options installed and menu settings, your Configuration Summary may
vary.
1-20
Compuprint PageMaster 450
Printing a Configuration Summary
Sep 01
Compuprint PageMaster 450 User Guide 1-21
Installing Printer Drivers for MacOS
Printing a Test Page
Your printer can print a test page that lists the indicates, grey scale, resolution settings, page counter, and
other relevant information about your printer. To print a Test Page, follow these steps:
1. From the Ready status, press MENU, the control panel display will read:
Menu
Paper Menu
2. Press PREVIOUS or NEXT until the display reads:
Menu
Functions
3. Press SELECT, the display will read:
Functions
Reset Printer
4. Press NEXT or PREVIOUS until the display reads:
Functions
Print Test
5. Press SELECT, the display will read:
Print Test
Single
6. Press SELECT. A single page Test Page will print. An example of a Test Page appears on the following
page.
NOTE:
Sep 01
The size of the Test Page will match the size of the default paper size selected.
1-22
Compuprint PageMaster 450
Printing a Test Page
Sep 01
Compuprint PageMaster 450 User Guide 1-23
Installing Printer Drivers for MacOS
Printing PCL and PostScript Font Lists
Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List,
follow these steps:
1. From the Ready status, press MENU, the control panel display will read:
Menu
Paper Menu
2. Press PREVIOUS or NEXT until the display reads:
Menu
Functions
3. Press SELECT, the display will read:
Functions
Reset Printer
4. Press NEXT or PREVIOUS until the display reads:
Functions
Print Fonts
5. Press SELECT, the display will read:
Print Fonts
PCL Fonts
NOTE:
You may toggle between PCL Fonts and Postscript Fonts using the PREVIOUS or NEXT
push-buttons.
6. Press SELECT. A multi page resident Font List will print. Examples of a PCL and PostScript Font
Lists appears in Appendix C of this manual.
Turning the Printer Off
Remember to turn off the printer at the end of day or when the printer will not be used for an extended
period of time.
NOTE:
Sep 01
When the printer is turned off, all print data still in memory will be erased.
1-24
Compuprint PageMaster 450
Turning the Printer Off
Set the power switch to the [0] position to turn off the printer.
‹
‹
‹
Sep 01
Chapter 2
Printer and Options Parts
and Functions
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 2-2
„
“Main Unit” on page 2-2
„
“Options” on page 2-6
2-2
Compuprint PageMaster 450 User Guide
Main Unit
About this Chapter
Describes the parts of the printer and paper handling options and their functions. A discussion of the paper
path is also included. Also describes all available options and consumables for your printer and their respective part numbers.
Main Unit
Front view
1
Paper output tray
Collects printed sheets, face down.
2
Paper stopper
Stops printed sheets so that they are collected properly.
3
Operation panel
Contains all push-buttons, LEDs and LCD display controls
required for operation of the printer.
4
Power switch
Serves to turn the printer on and off.
5
Tray 1
Paper cassette which holds about 500 sheets of paper.
6
Tray 2
Paper cassette which holds about 500 sheets of paper.
7
Front cover
Provides access to the EP cartridge inside the printer.
8
Multi bypass feeder
(MBF)
Accepts both standard and non-standard paper sizes for
printing.
9
Lower left cover
Access area for clearing paper jam.
10
Upper left cover
Open this cover to clear paper jam or when replacing the
EP cartridge.
Sep 01
Compuprint PageMaster 450 User Guide 2-3
Rear View
NOTE:
The upper left cover can be closed only when the EP cartridge is installed in the printer. Do not
close it when the EP cartridge is not inside the printer.
Rear View
1
DUPLEXER connector
Connects to the optional duplexer.
2
OUTPUT connector
Connects to the optional Finisher/Stapler unit.
3
TRAY connector
Connects to the optional HCF (High Capacity Feeder)
unit.
4
Power cord receptacle
Connects to an AC outlet.
5
AC outlet
Supplies power to the optional Finisher/Stapler unit.
6
Controller
Houses the parallel and RJ45 ports and optional
network interfaces.
Operation Panel
Display
Shows error messages and other status information. Refer to ”Chapter 4 Understanding and Navigating the
Control Panel Menus” for a detailed discussion about using the LCD display and push-buttons of the control
panel.
Sep 01
2-4
Compuprint PageMaster 450 User Guide
Main Unit
Controller
1
2
3
4
1
Optional Network Interfaces
2
Parallel Port
3
Ethernet Reset Switch
4
LED
ON - 100BaseT Connection active
OFF - 10BaseT Connection active
5
LED
ON - Indicates Ethernet connection is active.
6
RJ45 Ethernet Port
5
6
Sep 01
Compuprint PageMaster 450 User Guide 2-5
Inside the Printer
Inside the Printer
1
Fuser
Fixes toner onto the paper
2
EP Cartridge
The integrated cartridge contains the toner and the
photosensitive drum.
WARNING: The fuser becomes very hot in operation. If you have to access the fuser area,
turn the power off and wait at least 40 minutes before removing the drum cartridge and
touching the fuser section. Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result
Sep 01
2-6
Compuprint PageMaster 450 User Guide
Options
Options
The above illustration show the printer with the standard cassette feeders, duplexer, and face-up tray
installed.
1
Duplexer
For printing on both sides of a sheet.
2
Duplexer latch
Lift to replace the EP cartridge or remove jammed
paper
3
High Capacity Feeder (HCF)
unit (Trays 3, 4, 5)
Contains 3 cassettes for high volume paper input.
Sep 01
Compuprint PageMaster 450 User Guide 2-7
Inside the Printer
The above illustration shows the printer with the envelope feeder installed.
5
Envelope feeder
The optional envelope feeder can be hold up to about
100 envelopes.
The above illustration shows the printer with the Finisher/Stapler unit installed.
6
Sep 01
Finisher/Stapler unit
High capacity finisher (stacker) and stapler for
automatic stapling of printed sheets.
2-8
Compuprint PageMaster 450 User Guide
Options
NOTE:
Additional options such as network interfaces, memory DIMMs, consumables and user
publications are available for your printer.
Sep 01
Chapter 3
Understanding Paper, Paper Paths,
Paper Delivery and Paper Loading
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 3-2
„
“Paper” on page 3-2
„
“Paper Size Requirements” on page 3-2
„
“Media Sizes Supported” on page 3-4
„
“Media Types supported” on page 3-5
„
“Paper Orientation” on page 3-6
„
“Long and Short Edge Duplex Binding in Portrait and Landscape Orientations” on
page 3-9
„
“Paper Paths” on page 3-11
„
“Paper Delivery” on page 3-13
„
“Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2” on page 3-16
„
“Adding paper to the multi bypass feeder” on page 3-20
„
“Adding paper to the HCF unit (2500-sheet)” on page 3-22
„
“Loading envelopes into the envelope feeder” on page 3-29
3-2
Compuprint PageMaster 450 User Guide
Paper
About this Chapter
Provides information on paper qualities, paper size requirements, paper paths, paper output delivery and
loading of paper in your printer and options.
Paper
To obtain good print quality, only use the recommended paper. In choosing paper other than the recommended ones, use the following tables as guidance. Using paper other than that recommended may cause
paper jam and other printer problems. Contact your point of purchase for more information.
Unacceptable paper
Avoid using the following media as they cause paper jams and print quality problem.
„
Excessively thick or thin paper
„
Paper that has already been printed
„
Wrinkled, torn or bent paper
„
Moist or wet paper
„
Curled paper
„
Paper with an electrostatic charge
„
Glued paper
„
Paper with special coating
„
Color paper with surface treatment
„
Paper unable to withstand temperature of 302∫ F (150∫ C)
„
Thermal paper
„
Carbon paper
„
Paper with paper fastener, ribbons, tape etc. attached
„
Heavily textured paper
„
Label stock with exposed backing sheets
Storing paper
In addition to using paper meeting the specifications, be sure to store the paper properly to avoid print quality problems and paper jams.
„
Store paper in a dry location away from direct sunlight.
„
Store any unused paper in its original packing and store in it in a dry location.
„
Store paper horizontally on a flat surface.
Store paper so as to avoid wrinkle, bending, curl, etc.
Paper Size Requirements
The paper sizes you can use are listed in the following tables.
Sep 01
Compuprint PageMaster 450 User Guide 3-3
Main unit
Main unit
Paper
Source
Tray 1
Tray 2
Tray 1 Only
Paper Size
Simplex
Printing
Duplex
Printing
X (mm)
Y(mm)
A4 LEF
210
297
Yes
Yes
B4 SEF
364
257
Yes
Yes
8.5” x 11” LEF
216
280
Yes
Yes
8.5” x 13” SEF
330
216
Yes
Yes
7.5” x 10.5” LEF
184
267
Yes
Yes
B5 LEF
182
257
Yes
Yes
A3 SEF
420
297
Yes
Yes
8.5” x 14” SEF
356
216
Yes
Yes
11” x 17” SEF
432
279
Yes
Yes
A5 LEF
148
210
Yes
Yes
5.5” x 8.5” LEF
140
216
Yes
Yes
Simplex
Printing
Duplex
Printing
High Capacity Feeder Option (Trays 3, 4, and 5)
Paper
Source
Tray 3
Sep 01
Paper Size
X (mm)
Y(mm)
A4 LEF
210
297
Yes
Yes
B4 SEF
364
257
Yes
Yes
8.5” x 11” LEF
216
280
Yes
Yes
8.5” x 13” SEF
330
216
Yes
Yes
7.5” x 10.5” LEF
184
267
Yes
Yes
B5 LEF
182
257
Yes
Yes
A3 SEF
420
297
Yes
Yes
11” x 17” SEF
432
279
Yes
Yes
8.5” x 14” SEF
356
216
Yes
Yes
3-4
Compuprint PageMaster 450 User Guide
Media Sizes Supported
Paper
Source
Tray 4
Tray 5
NOTE:
Paper Size
Simplex
Printing
Duplex
Printing
A4 LEF
210
297
Yes
Yes
8.5” x 11” LEF
216
280
Yes
Yes
7.5” x 10.5” LEF
330
216
Yes
Yes
B5 LEF
182
257
Yes
Yes
1. Different size papers cannot be mixed and loaded into the same paper source.
2. Duplex printing is possible only when the optional duplexer is installed.
Media Sizes Supported
NOTE:
In the following table, SEF refers to Short Edge Feed whereas LEF refers to Long Edge Feed.
See “Paper Orientation” on page 3-6
.
MEDIA SIZE
Tray
1
Tray
2
Tray
3
Tray
4
Tray
5
LEDGER (11” x 17”)
*
*
*
LETTER LEF (8.5” x 11”)
*
*
*
LEGAL (8.5” X 14”)
*
*
*
*
FOLIO (8.5” X 13”)
*
*
*
*
EXECUTIVE (7.25” X 10.5”)
*
*
*
STATEMENT (5.5” X 8.5”)
*
A3
*
*
*
A4 LEF
*
*
*
Env
Fdr
*
*
*
*
*
*
*
*
*
*
*
A4 SEF
A5
MBF
*
*
*
*
A6
*
B4
*
*
*
B5
*
*
*
*
*
*
*
MONARCH ENVELOPE
*
*
DL ENVELOPE
*
*
C5 ENVELOPE
*
*
Sep 01
Compuprint PageMaster 450 User Guide 3-5
High Capacity Feeder Option (Trays 3, 4, and 5)
MEDIA SIZE
Tray
1
Tray
2
Tray
3
Tray
4
Tray
5
MBF
Env
Fdr
COM 10 ENVELOPE
*
*
LETTER SEF
*
Media Types supported
NOTE:
In the following tables, SEF refers to Short Edge Feed whereas LEF refers to Long Edge Feed.
.
MEDIA TYPE
Tray
1
Tray
2
Tray
3
Tray
4
Tray
5
MBF
Env
Fdr
PLAIN
*
*
*
*
*
*
*
LABEL
TRANSPARENCY (LETTER)
*
*
*
TRANSPARENCY (A4)
*
*
*
PREPUNCHED
*
*
*
*
*
*
*
LETTERHEAD
*
*
*
*
*
*
*
COLORED
*
*
*
*
*
*
*
PREPRINTED
*
*
*
*
*
*
*
BOND
*
*
*
*
*
*
*
CARD STOCK
*
POSTCARD
*
ENVELOPE
*
*
*
*
OTHER
Sep 01
*
*
*
*
*
*
3-6
Compuprint PageMaster 450 User Guide
Paper Orientation
Paper Orientation
Paper Orientation in Trays 1, 2, or 3
1
2
2
1
Top View of Short Edge Feeds
„
1 represents duplex printing
„
2 represents simplex printing
Top View of Long Edge Feeds
Paper Orientation in Tray 4
2
1
Top View of Long Edge Feeds
„
1 represents duplex printing
Sep 01
Compuprint PageMaster 450 User Guide 3-7
Paper Orientation in Tray 5
„
2 represents simplex printing
Paper Orientation in Tray 5
1
2
Top View of Long Edge Feeds
„
1 represents duplex printing
„
Sep 01
2 represents simplex printing
3-8
Compuprint PageMaster 450 User Guide
Paper Orientation
Paper and Envelope Orientation in the Bypass Feeder
1
1
2
2
Top View of Short Edge Feeds (SEF)
„
1 represents duplex printing
„
2 represents simplex printing
Top View of Long Edge Feeds (LEF)
1
2
3
Top View of Envelope Feeds
„
1 represents Envelope
„
2 represents DL Envelope
„
3 represents C5 Envelope
Sep 01
Compuprint PageMaster 450 User Guide 3-9
Paper and Envelope Orientation in the Bypass Feeder
Long and Short Edge Duplex Binding in Portrait and Landscape Orientations
Long Edge Duplex Bind in Portrait Orientation
Short Edge Duplex Bind in Portrait Orientation
Sep 01
3-10
Compuprint PageMaster 450 User Guide
Long and Short Edge Duplex Binding in Portrait and Landscape Orientations
Long Edge Duplex Bind in Landscape Orientation
Short Edge Duplex Bind in Landscape Orientation
Sep 01
Compuprint PageMaster 450 User Guide 3-11
Paper path for standard configuration
Paper Paths
The following illustrations show the paper path through the printer in its standard configuration and also
when options are installed.
Paper path for standard configuration
1. The paper is pulled out of a paper cassette or the multi bypass feeder.
2. The image is transferred by the photosensitive drum inside the EP cartridge.
3. The toner on the paper is fixed by the fuser.
4. The paper emerges onto the paper output tray, face down.
Sep 01
3-12
Compuprint PageMaster 450 User Guide
Paper Paths
Paper path when options are installed
Finisher/Stapler
Sep 01
Compuprint PageMaster 450 User Guide 3-13
Paper path when options are installed
The following illustration shows the printer with the optional HCF unit, duplexer, and face-up tray installed
Face Down
Output Tray
Duplexer
1. The paper is pulled out of a paper cassette or the multi bypass feeder.
2. The image is transferred by the photosensitive drum.
3. The toner on the paper is fixed by the fuser.
4. The paper is output as follows:
z
For face-up tray: face up.
z
For paper output tray: face down.
z
For Finisher/Stapler unit: face down, stapled.
Paper Delivery
The output of paper from the printer is provided in the following ways.
NOTE:
Sep 01
Avoid storing too many printouts in the paper output tray. Remove them as soon as possible;
otherwise paper jam and paper delivery problems may result.
3-14
Compuprint PageMaster 450 User Guide
Paper Delivery
Paper output tray
The standard output tray enables printouts to emerge facing down. It can store up to about 500 sheets of
printed paper.
Face-up tray (option)
When installed and selected, the face-up tray can store up to about 200 sheets of paper coming out face
down.
Sep 01
Compuprint PageMaster 450 User Guide 3-15
Face-up tray with the Duplexer (option)
Face-up tray with the Duplexer (option)
When installed and selected, the face-up tray can store up to about 200 sheets of printouts coming out face
down.
Sep 01
3-16
Compuprint PageMaster 450 User Guide
Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2
Finisher/Stapler unit (option)
Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2
1. Pull out desired tray until it stops.
Sep 01
Compuprint PageMaster 450 User Guide 3-17
Finisher/Stapler unit (option)
2. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
3. Gently lift up the length guide, and slide it all the way until it stops.
Sep 01
3-18
Compuprint PageMaster 450 User Guide
Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2
4. While pressing down the gray handle, slide the side guide all the way until stops.
5. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily
between the guides. Make sure the paper does not get bent upwards by the guides.
NOTE:
Make sure the paper’s stack height does not exceed the paper limit mark.
Sep 01
Compuprint PageMaster 450 User Guide 3-19
Finisher/Stapler unit (option)
6. Adjust the side guide to the paper width.
NOTE:
Adjust the guide to the paper size correctly otherwise paper may not be transported correctly
and may result in paper jam.
7. Align the edges of the paper stack
Sep 01
3-20
Compuprint PageMaster 450 User Guide
Adding paper to the multi bypass feeder
8. Adjust the length guide to the paper length.
NOTE:
Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette.
Adjust the guide to the paper size correctly otherwise paper may not be transported correctly
and may result in a paper jam.
9. Insert a correct paper size label into the paper size slot on Tray 2, then push the cassette all the way
back into the printer until it latches.
Adding paper to the multi bypass feeder
The multi bypass feeder can hold about 50 sheets (up to 80g/m2 or about 3/16” or 5mm high) of paper.
When adding paper, make sure the height of the paper stack is below the paper limit mark on the multi
bypass feeder.
Sep 01
Compuprint PageMaster 450 User Guide 3-21
Finisher/Stapler unit (option)
1. If necessary, pull out the extension tray to a length desired for the paper to be loaded.
2. Place paper along the right side of the multi bypass feeder.
3. Push the paper guide until it slightly touches the paper stack.
Sep 01
3-22
Compuprint PageMaster 450 User Guide
Adding paper to the HCF unit (2500-sheet)
4. Insert the paper stack as far as it can go into the printer. The paper is now ready for use.
5. When the paper is no longer required, remove it and push back the extension tray if necessary.
Adding paper to the HCF unit (2500-sheet)
The HCF unit adds one 500-sheet universal paper cassette (Tray 3) and two A4/Letter size paper compartments (Trays 4 and 5) for high volume printing.
Sep 01
Compuprint PageMaster 450 User Guide 3-23
Tray 3 (500-sheet universal paper cassette)
Tray 3 (500-sheet universal paper cassette)
1. Pull out Tray 3 until it stops.
2. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
Sep 01
3-24
Compuprint PageMaster 450 User Guide
Adding paper to the HCF unit (2500-sheet)
3. Gently lift up the length guide, and slide it all the way until it stops.
4. While pressing down the gray handle, slide the side guide all the way until it stops. If you will use the
same paper as before, this step is not required.
Sep 01
Compuprint PageMaster 450 User Guide 3-25
Tray 3 (500-sheet universal paper cassette)
5. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily
between the guides. Make sure the paper does not get bent upwards by the guides.
NOTE:
Make sure the paper’s stack height does not exceed the paper limit mark.
6. Adjust the side guide to the paper width.
Sep 01
3-26
Compuprint PageMaster 450 User Guide
Adding paper to the HCF unit (2500-sheet)
7. Align the edges of the paper stack.
CAUTION: Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in a paper jam.
8. Adjust the length guide to the paper length.
CAUTION: Make sure the stack is under the retaining clips on both sides. Also make sure
that the guide stopper is locked firmly in the guide hole on the bottom of the cassette.
Adjust the vertical guide to the paper size correctly, otherwise paper may not be transported correctly and may result in paper jam.
Sep 01
Compuprint PageMaster 450 User Guide 3-27
Trays 4 and 5 (A4/Letter size paper compartment)
9. Insert a correct paper size label into the paper size slot on the cassette, then push the cassette all the
way back into the printer until it latches.
Trays 4 and 5 (A4/Letter size paper compartment)
Trays 4 and 5 are designated for printing of A4 or letter size paper. The following illustrate how to add paper
using Tray 4, the left compartment, as an example.
1. Pull on the latch to open Tray 4.
Sep 01
3-28
Compuprint PageMaster 450 User Guide
Adding paper to the HCF unit (2500-sheet)
2. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
3. Insert paper into the compartment.
NOTE:
Make sure the paper’s stack height does not exceed the paper limit mark.
Sep 01
Compuprint PageMaster 450 User Guide 3-29
Trays 4 and 5 (A4/Letter size paper compartment)
4. Push Tray 4 back into the printer.
Loading envelopes into the envelope feeder
1. Prepare a stack of envelopes. Make sure the envelopes are not stuck together and all flaps are closed.
Sep 01
3-30
Compuprint PageMaster 450 User Guide
Loading envelopes into the envelope feeder
2. While lifting the envelope weight, insert envelopes with the flap-side up and the long edges leading
first.
3. Slide the side guide so that it slightly touches the edges of the envelope stack
CAUTION: Make sure the envelopes do not exceed the paper limit mark. Do not add envelopes while printing otherwise a paper jam may result
‹
‹
‹
.
Sep 01
Chapter 4
Understanding and
Navigating the Control
Panel Menus
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 4-2
„
“Control Panel Features” on page 4-2
„
“Navigating the Control Panel Menus” on page 4-4
„
“Menu Structure” on page 4-6
„
“Paper Menu” on page 4-7
„
“Interface Menu” on page 4-10
„
“PS Menu” on page 4-12
„
“PCL Menu” on page 4-14
„
“System Menu” on page 4-17
„
“Quality Menu” on page 4-19
„
“Functions Menu” on page 4-20
„
“Status Menu” on page 4-22
4-2
Compuprint PageMaster 450 User Guide
Control Panel Features
About this Chapter
This chapter explains the control panel and its functions, and also demonstrates how to navigate through the
control panel menus and submenus that allow you to view and change the printer settings.
Control Panel Features
The control panel is located on the front of the printer, and contains the display, indicators, and pushbuttons
that allow you to view and change the printer settings.
The figure below shows the control panel features.
LED Indicators
LCD Display
Pushbuttons
Figure 5-1: Control Panel.
LCD Display
The LCD display shows status and error messages that inform you of the current status of the printer, and
also displays menus, submenus, and printer settings when you are in the menu system. The display contains
two lines of text, each with a maximum of sixteen characters.
LED Indicators
The LED indicators also indicate printer status. The four indicators can each be on, off, or blinking, indicating different phases of printer operation. The table below explains the LED indicators.
LED
COLOR
WHEN OFF
WHEN ON
WHEN BLINKING
Green
Printer is NOT
READY
Printer is READY
N/A
Green
Printer is IDLE
Printer is ACTIVE
(processing a job)
Printer is WAITING
(a partial job has
been printed, and
the printer is
waiting for
additional job data)
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Compuprint PageMaster 450 User Guide 4-3
Pushbuttons
LED
COLOR
WHEN OFF
WHEN ON
WHEN BLINKING
Yellow
Printer is not in
error mode
There is an error
that requires user
intervention, such
as a paper jam, a
service call
required, etc.
N/A
Green
POWER is off
POWER is on
Power Saver Mode
ON
Pushbuttons
The control panel pushbuttons allow you to access and navigate menus, and also assist you in recovering
from printer errors. The table below explains the functions of the eight pushbuttons.
PUSHBUTTON
FUNCTION
START/STOP—Push this button to start or stop the printer, or to exit the menu
system.
MENU—Push this button to enter the menu system.
NEXT—Push this button to move to the next menu, submenu, or setting within
the same level of the menu structure.
SELECT—Push this button to select the menu or submenu that is shown on
the second line of the display or to choose and save the setting shown on the
second line of the display.
CANCEL—Push this button to cancel an action.
STATUS—Push this button to enter the Status Menu and view the current
status of printer.
PREVIOUS—Push this button to return to the previous menu, submenu, or
option within the same level of the menu structure.
RETURN—Push this button to move up one level in the menu structure to the
menu shown on the first line of the display.
Sep 01
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Compuprint PageMaster 450 User Guide
Navigating the Control Panel Menus
Navigating the Control Panel Menus
When you press the MENU button on the control panel, you enter the printer’s menu system. At that point,
the first line of the display contains the text “Menu”, indicating that you are in the menu system. The second
line of the display lists the active menu, which you can change by pressing the NEXT or PREVIOUS button.
Menu
Paper Menu
If you press the NEXT button repeatedly, the second line of the display cycles through the main menus in
the following order:
„
Paper Menu
„
Interface Menu
„
PS Menu
„
PCL Menu
„
System Menu
„
Quality Menu
„
Functions
„
Status
NOTE:
Additional menus and submenus may appear in the printer menu system when other options are
installed.
Sep 01
Compuprint PageMaster 450 User Guide 4-5
Pushbuttons
The following figure shows the sequence of pushbuttons and display messages that would allow you to
change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to
navigate through the menus.
Menu
Paper Menu
Menu
Interface Menu
Menu
Paper Menu
Copies
2
Copies
1
Paper Menu
Copies
Copies
3
Paper Menu
Copies
Menu
Paper Menu
Figure 5-2: Navigating the Paper Menu.
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the paper menu.
4. Press the NEXT button until the text “Copies” is shown on the second line of the display.
5. Press the SELECT button to enter the copies submenu.
6. Press the NEXT or PREVIOUS button to increase or decrease the number of copies printed.
7. Press the SELECT button to save this setting.
8. Press the START/STOP button to exit the menu system.
Sep 01
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Compuprint PageMaster 450 User Guide
Menu Structure
Menu Structure
The following figure shows the structure of the control panel main menus and submenus.
Paper Menu
Copies
Default Source
Manual Feed
Output Tray
Media Size/Type
MBF
Tray 1
Tray 2
Tray 3 (optional)
Tray 4 (optional)
Tray 5 (optional)
Tray Linking
Job Offset
Blank Pages
Face Up Inst
MBF First
System Menu
Factory Defaults
Display Language
Alarm Control
Power Saver
Standby Time
Wait Timeout
Job Timeout
Jam Recovery
Hex Print
Toner Out
Interface Menu
Port
Parallel
Network 1
PS Menu
Print PS Errors
Manual Feed TO
Parallel Setup
Interpreter
Format
Mode
Network 1Setup
Interpreter
Format
Network Channel
Network Address
IP Address
Subnet Mask
Default Router
LPD Banner
DHCP
Network Frame
Delay Out Close
Quality Menu
Resolution
Enhancement
Toner Saver
Print Density
PCL Menu
Orientation
Font Source
Font Number
Pitch
Symbol Set
Macro Filter
Lines Per Page
CR Mode
LF Mode
FF Mode
Print Area
Parameter Values
Paper Source
Paper Size
Functions
Reset Printer
Print Summary
Print Test
Print Fonts
Status Menu
MBF
Media Size
Media Type
Level
Tray 1
Media Size
Media Type
Level
Tray 2
Media Size
Media Type
Level
Tray 3 (optional)
Media Size
Media Type
Level
Tray 4 (optional)
Media Size
Media Type
Level
Tray 5 (optional)
Media Size
Media Type
Level
Face Down Tray
Toner
Figure 5-3: Printer Menu Structure.
Sep 01
Compuprint PageMaster 450 User Guide 4-7
Pushbuttons
NOTE:
Additional menus and submenus may appear in the printer menu system when other options are
installed.
Paper Menu
The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the Paper Menu.
4. Press the NEXT button to move through the submenus.
5. Use the procedures in the following table to access and change the printer paper-handling settings:
Submenus
Default Setting
Available Settings
Procedure for Changing Setting
Copies
This submenu allows
you to change the
number of copies
printed.
1
Numbers 1 - 999
1. Press NEXT or PREVIOUS to increase
or decrease the number of copies
printed.
2. Press SELECT to save this setting.
Default Source
This submenu allows
you to choose a
default paper source
from a list of all
installed sources.
Tray 1
MBF
Tray 1
Tray 2
Tray 3 (optional)
Tray 4 (optional)
Tray 5 (optional)
1. Press NEXT or PREVIOUS to scroll
through the list of available sources of
paper.
2. Press SELECT to set a source as the
default.
Manual Feed
This submenu allows
you to turn the manual
feed on or off.
Off
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Output Tray
This submenu allows
you to choose a
default output tray
from a list of all
installed output trays.
Face Down Tray
Face Down Tray
Stacker (optional)
1. Press NEXT or PREVIOUS to scroll
through the list of available output
trays.
2. Press SELECT to set a tray as the
default.
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Compuprint PageMaster 450 User Guide
Paper Menu
Media Size/Type
This submenu allows
you to set the media
size and type for the
MBF Tray and set the
medial type for all
other trays.
MBF
Size: Letter LEF
Type: Plain
Tray 1
Type: Plain
Tray 2
Type: Plain
Tray 3 (optional)
Type: Plain
Tray 4 (optional)
Type: Plain
Tray 5 (optional)
Type: Plain
Size
MBF:
Letter LEF,
A4 LEF, B5
LEF, A5, A6,
Statement,
Executive,
C5
Envelope, DL
Envelope,
Com10
Envelope,
Monarch
Envelope,
Ledger, A3,
B4, Legal,
Folio, A4
SEF, Letter
SEF
Type
MBF: Plain,
Transparency,
Prepunched,
Letterhead,
Colored,
Preprinted,
Bond, Label,
Card Stock,
Postcard,
Envelope,
Other
1. Press NEXT or PREVIOUS to scroll
through the list of available sources of
paper.
2. Press SELECT to choose a tray.
3. Press NEXT or PREVIOUS to toggle
between MEDIA SIZE and MEDIA
TYPE.
4. Press SELECT to choose either.
5. Press NEXT or PREVIOUS to scroll
through the available sizes or types.
6. Press SELECT to set a size or type.
Other Trays:
Plain,
Transparency,
Prepunched,
Letterhead,
Colored,
Preprinted,
Bond, Other
Tray Linking
This submenu allows
you to turn the tray
linking function on or
off.
On
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Job Offset
Off
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Blank Pages
This submenu allows
you to choose to either
print or not print blank
pages of a document.
Print
Print
Do Not Print
1. Press NEXT or PREVIOUS to toggle
between PRINT and DO NOT PRINT.
2. Press SELECT to save this setting.
Staple Mode
This submenu allows
you to choose a staple
mode for the Finisher/
Stapler option. This
submenu is only
available if the
Finisher/Stapler is
installed.
Off
Dual
Off
Front
Rear
1. Press NEXT or PREVIOUS to locate
your preferred staple mode.
2. Press SELECT to save this setting.
Face Up Inst
No
No
Yes
1. Press NEXT or PREVIOUS to toggle
between NO and YES.
2. Press SELECT to save this setting.
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Compuprint PageMaster 450 User Guide 4-9
Pushbuttons
Hole Punch
This submenu allows
you to turn the Hole
Punch feature on and
off. This submenu is
only available if the
Finisher/Stapler is
installed.
Off
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
MBF First
Off
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Sep 01
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Compuprint PageMaster 450 User Guide
Interface Menu
Interface Menu
The Interface Menu provides access to the printer interface settings. Use the following procedure to enter
the interface menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the interface menu.
4. Press the NEXT button to move through the submenus: Port, Parallel Setup, and Network Setup.
5. Use the procedures in the following table to access and change the printer interface settings:
Submenus
Default
Setting
Available
Settings
Procedure for Changing Setting
Port
This submenu allows you
to enable the type of
interface.
Parallel:
On
Parallel:
On, Off
1. Press NEXT or PREVIOUS to toggle between
PARALLEL and NETWORK CARD 1.
2. Press SELECT to save this setting.
Network Card
1:
Off
Network Card 1:
On, Off
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Compuprint PageMaster 450 User Guide 4-11
Pushbuttons
Parallel Setup
This submenu allows you
to set up the parallel
interface.
Interpreter:
Auto Switch
Format:
Raw
Mode:
Bidirectional
Delay Out
Close:
Off
Interpreter:
Auto Switch
PCL
PostScript 3
Format:
Raw
Normal
Binary
Mode:
Bidirectional
Standard
Delay Out Close:
Off
On
Sep 01
1. Press NEXT or PREVIOUS to scroll through the
INTERPRETER, FORMAT, MODE, and DELAY
OUT CLOSE submenus.
2. Press SELECT to choose a submenu.
3. Press NEXT or PREVIOUS to scroll through the
settings.
4. Press SELECT to choose and save a setting.
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Compuprint PageMaster 450 User Guide
PS Menu
Network 1 Setup
This submenu allows you
to set up the Network
interface.
Interpreter:
Auto Switch
Interpreter:
Auto Switch
PCL
PostScript 3
Format:
Raw
Format:
Raw
Normal
Binary
Network
Channel:
Netware
Network Channel:
DEC LAT, AppleTalk,
TCP/IP
Network
Address:
Network Address:
IP Address:
(user-specified)
Subnet Mask:
(user-specified)
Default
Router:
(user-specified)
LPD Banner:
On
DHCP:
Off
Network
Frame:
Auto-Sense
Delay Out
Close:
Off
1. Press NEXT or PREVIOUS to move among the
submenus.
2. Press SELECT to choose a submenu.
3. Press NEXT or PREVIOUS to scroll through the
settings.
4. Press SELECT to save this setting.
IP Address:
(user-specified)
Subnet Mask:
(user-specified)
Default Router:
(user-specified)
LPD Banner:
On
Off
DHCP:
Off
On
Network Frame:
802.3, Ethernet II,
802.2 SNAP, 802.2
Delay Out Close:
Off
On
PS Menu
The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “PS Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the PS menu.
4. Press the NEXT button to move through the submenus: Print PS Errors, and Manual Feed TO.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the PostScript settings:
Sep 01
Compuprint PageMaster 450 User Guide 4-13
Pushbuttons
Submenus
Default
Setting
Available Settings
Procedure for Changing Settings
Print PS Errors
This submenu allows you
to choose to either print
or not print PS errors.
Off
On
Off
1. Press NEXT or PREVIOUS to toggle between ON
(print) and OFF (do not print).
2. Press SELECT to save this setting.
Manual Feed TO
This submenu allows you
to set the manual feed
timeout—the number of
seconds the printer
should wait for a manual
feed. A setting of 0 will
cause printer to wait
indefinitely for a manual
feed.
0
0 - 99999
1. Press NEXT or PREVIOUS to increase or
decrease each digit of the five-digit number.
2. Press SELECT to move to the next number.
3. Press SELECT after setting the last digit to save
the setting.
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Compuprint PageMaster 450 User Guide
PCL Menu
PCL Menu
The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “PCL Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the PCL menu.
4. Press the NEXT button to move through the submenus: Print PS Errors, Manual Feed TO.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the PCL settings:
Submenus
Default Setting
Available Settings
Procedure for Changing Setting
Orientation
This submenu allows
you to choose the
orientation of the
page.
Portrait
Portrait
Landscape
1. Press NEXT or PREVIOUS to
toggle between PORTRAIT and
LANDSCAPE.
2. Press SELECT to choose and
save an orientation.
Font Source
This submenu allows
you to choose a font
source.
Internal
Internal
1. Press NEXT or PREVIOUS to
scroll through the available font
sources.
2. Press SELECT to choose and
set a source.
Font Number
This submenu allows
you to set the font
number.
0
Numbers 0-?
1. Press NEXT or PREVIOUS to
increase or decrease the font
number.
2. Press SELECT to save this
setting.
Pitch
This submenu allows
you to change the
pitch of text.
10.00
0.08 - 100.00
1. Press NEXT or PREVIOUS to
increase or decrease the pitch.
2. Press SELECT to save this
setting.
Symbol Set
This submenu allows
you to choose a
symbol set.
10U:PC-8 CP437
10U:PC-8 CP437
11U:PC-8 D/N
12U:PC-850
17U:PC-852
9T:PC-Turkish
19U:WIN Latin1
9E:WIN Latin2
5T:WIN Latin5
7J:Desk Top
10J:PS Text
13J:Ventura Intl
14J:Ventura US
6J:Microsoft Pub
8M:Math-8
PS:Math
6M:Ventura Math
15U:Pi Font
1U: Legal
1E: ISO4 UK
0U:ISO6 ASCII
0S:ISO11 Swedish
0I:ISO15 Italian
2S:ISO17 Spanish
1G:ISO21 German
0D:ISO60 Norweg.
1F:ISO69 French
9U:WIN3.0 Latin1
8U:Roman 8
0N:ISO 8859-1
2N:ISO 8859-2
5N:ISO 8859-5
1. Press NEXT or PREVIOUS to
scroll through the available
symbol sets.
2. Press SELECT to choose and
set a symbol set.
Sep 01
Compuprint PageMaster 450 User Guide 4-15
Pushbuttons
Macro Filter
This submenu allows
you to turn the
macro filter on or
off.
Off
On
Off
1. Press NEXT or PREVIOUS to
toggle between ON and OFF.
2. Press SELECT to save this
setting.
Lines Per Page
This submenu allows
you to change the
number of lines per
page.
45
5 - 128
1. Press NEXT or PREVIOUS to
increase or decrease the lines
per page.
2. Press SELECT to save this
setting.
CR Mode
This submenu allows
you top define the
action prompted by
a carriage return—a
carriage return
equals either a
carriage return
alone, or a carriage
return and a line
feed together.
CR = CR
CR = CR
CR = CR/LF
1. Press NEXT or PREVIOUS to
choose from CR=CR or
CR=CR/LF.
2. Press SELECT to save this
setting.
LF Mode
This submenu allows
you to define the
action prompted by
a line feed—a line
feed equals either a
line feed alone or a
carriage return and
a line feed together.
LF = LF
LF = LF
LF = CR/LF
1. Press NEXT or PREVIOUS to
choose from LF=LF or
LF=CR/LF.
2. Press SELECT to save this
setting.
FF Mode
This submenu allows
you to define the
action prompted by
a form feed—a form
feed equals either a
form feed alone or a
carriage return and
a form feed
together.
FF = FF
FF = FF
FF = CR/FF
1. Press NEXT or PREVIOUS to
choose from FF=FF or
FF=CR/FF.
2. Press SELECT to save this
setting.
Sep 01
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Compuprint PageMaster 450 User Guide
PCL Menu
Print Area
This submenu allows
you to set the print
area.
Normal
Normal
Expanded
Parameter Values
Paper Source:
MBF
Paper Source:
MBF
Tray 1
Tray 2
Tray 3
Tray 4
Tray 5
Auto-select
Paper Size:
Executive
1. Press NEXT or PREVIOUS to
toggle between the NORMAL and
EXPANDED settings.
2. Press SELECT to save this
setting.
Paper Size:
Executive, Letter,
Legal, Statement,
Folio, Ledger, A6,
A5, A4, B5, B4,
Monarch Envelope,
Com10 Envelope,
DL Envelope, CS
Envelope
1. Press NEXT or PREVIOUS to
toggle between the PAPER
SOURCE and PAPER SIZE
submenus.
2. Press SELECT to choose a
submenu.
3. Press NEXT or PREVIOUS to
scroll through the settings.
4. Press SELECT to save this
setting.
Sep 01
Compuprint PageMaster 450 User Guide 4-17
Pushbuttons
System Menu
The system menu provides access to system settings. Use the following procedure to enter the system menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “System Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Factory Defaults, Display Language,
Power Saver, Wait Timeout, Job Timeout, Jam Recovery, Hex Print, and Toner Out.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
Submenus
Default Setting
Available Settings
Procedure for Changing Setting
Factory Defaults
This submenu allows you to reset
the printer to U.S. or Non-U.S.
factory defaults.
U.S.
U.S.
Non-U.S.
1. Press NEXT or PREVIOUS to toggle
between U.S. and NON-U.S.
2. Press SELECT to choose and set the
factory defaults.
Display Language
This submenu allows you to change
the language of the display
messages.
English
English
Francais (French)
Deutsch (German)
Italiano (Italian)
Espanol (Spanish)
1. Press NEXT or PREVIOUS to scroll
through the available languages:
English, French (Francais), German
(Deutsch), Italian (Italiano), or
Spanish (Espanol).
2. Press SELECT to choose and set the
language.
Alarm Control
This submenu allows you to set the
alarm control.
Single
Single
Continuous
Off
1. Press NEXT or PREVIOUS to move
among the alarm settings.
2. Press SELECT to choose and set the
alarm setting.
Power Saver
This submenu allows you to set the
number of minutes the printer is
idle before it reverts to Power
Saver Mode.
15
0 - 999
1. Press NEXT or PREVIOUS to
increase or decrease the number of
minutes.
2. Press SELECT to save this setting.
Wait Timeout
This submenu allows you to
increase or decrease the length of
time (in seconds) that the printer
will remain in the waiting state—a
job is being processed, no
end-of-file has been detected, and
there is no more data to process.
This setting applies to both PCL
and PostScript print jobs.
20
0 - 99999
1. Press NEXT or PREVIOUS to
increase or decrease each digit of
the five-digit number.
2. Press SELECT set one digit and
move to the next digit.
3. Press SELECT after changing the
last digit to save this setting.
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Compuprint PageMaster 450 User Guide
System Menu
Job Timeout
This submenu allows you to
increase or decrease the time limit
(in seconds) for PostScript jobs. A
0 setting indicates no timeout. This
setting applies only to PostScript
jobs.
0
0 - 99999
1. Press NEXT or PREVIOUS to
increase or decrease each digit of
the five-digit number.
2. Press SELECT set one digit and
move to the next digit.
3. Press SELECT after changing the
last digit to save this setting.
Jam Recovery
This submenu allows you to turn
jam recovery on or off.
On
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Hex Print
This submenu allows you to print
hexadecimal characters.
Off
On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Toner Out
This submenu allows you to specify
whether the printer should stop or
continue when out of toner.
Stop
Stop
Continue
1. Press NEXT or PREVIOUS to toggle
between STOP and CONTINUE.
2. Press SELECT to save this setting.
Sep 01
Compuprint PageMaster 450 User Guide 4-19
Pushbuttons
Quality Menu
The Quality Menu provides access to the printer settings that are related to print quality. Use the following
procedure to enter the Quality Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Quality Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Resolution, Enhancement, Toner Saver,
and Print Density.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
Submenus
Default Setting
Available Settings
Procedure for Changing Setting
Resolution
This submenu allows you to set
the resolution (dpi).
600 dpi
300 dpi
600 dpi
1. Press NEXT or PREVIOUS to scroll
through the available resolutions.
2. Press SELECT to choose and set the
dpi.
Enhancement
This submenu allows you to
choose an enhancement method.
None
None
Edge
Photo
Edge & Photo
1. Press NEXT or PREVIOUS to scroll
through the available enhancements.
2. Press SELECT to choose and set the
enhancement.
Toner Saver
This submenu allows you to
choose from several toner-saving
settings.
Off
Off
Light
Lighter
Lightest
1. Press NEXT or PREVIOUS to scroll
through the available toner settings.
2. Press SELECT to choose and save this
setting.
Print Density
This submenu allows you to
specify the print density.
1 represents the lightest print
density, while 7 represents the
darkest print density.
5
Numbers 1-7
1. Press NEXT or PREVIOUS to scroll
through the available print density
settings.
2. Press SELECT to choose and save this
setting.
Sep 01
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Compuprint PageMaster 450 User Guide
Functions Menu
Functions Menu
The Functions Menu provides access to several printer functions that can supply you with information about
the printer and its settings. Use the following procedure to enter the Functions Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Functions Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the available functions: Reset Printer, Print Summary,
Print test, and Print Fonts.
5. Use the procedures in the following table to execute the functions:
Functions
Procedure for Executing Function
Reset Printer
This function resets the printer.
Press SELECT to reset the printer.
Print Summary
This function prints a list of all printer
settings:
Press SELECT to print a summary of the printer
settings.
Print Test
This function allows you to print a single test
page or a continuous test page.
1. Press NEXT or PREVIOUS to toggle between
SINGLE PAGE and CONTINUOUS.
2. Press SELECT to print the test page(s).
Print Fonts
This function allows you to print Postscript
or PCL font lists.
1. Press NEXT or PREVIOUS to toggle between
POSTSCRIPT and PCL.
2. Press SELECT to select and print the specific fonts
list.
FLASH Menu
NOTE:
This menu will only appear if an optional FLASH DIMM has been installed in the FLASH DIMM
slot. Consult the documentation that came with your FLASH DIMM for detailed installation and
usage instructions.
The FLASH Menu provides access to the printer settings that are related to the optional FLASH DIMM.
Use the following procedure to enter the FLASH Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “FLASH Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Print, Delete, Format FLASH, and
FLASH summary.
5. Press the SELECT button to enter a submenu.
Sep 01
Compuprint PageMaster 450 User Guide 4-21
Pushbuttons
6. Use the procedures in the following table to access and change the system settings:
Submenus
Procedure for Changing Setting
Print
This selection will read the selected file from
FLASH and print it as if it were being received
from one of the input ports.
1. Press NEXT or PREVIOUS to scroll through the
files.
2. Press SELECT to choose and print the file.
Delete
This selection will delete the selected disk file or
directory from the FLASH DIMM. To delete an
entire directory, you must first delete all the files
within that directory.
1. Press NEXT or PREVIOUS to scroll through the
files.
2. Press SELECT to choose and delete the file.
Format Flash
This selection will reformat the FLASH DIMM.
1. Press SELECT to reformat the FLASH DIMM.
Flash Summary
This selection will print a page containing
information about the installed FLASH DIMM
including a list of all the current existing files and
directories.
1. Press SELECT to print the FLASH summary.
.
WARNING! All files on the FLASH DIMM will be deleted if the Format FLASH function is
selected.
DISK Menu
NOTE:
This menu selection will only appear if an optional hard disk drive has been installed. Consult the
documentation that came with your hard disk drive for detailed installation and usage
instructions.
The Disk Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Disk Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Disk Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Print, Delete, Format Disk, and Disk
Summary.
5. Press the SELECT button to enter a submenu.
Sep 01
4-22
Compuprint PageMaster 450 User Guide
Status Menu
6. Use the procedures in the following table to access and change the system settings:
Submenus
Procedure for Changing Setting
Print
This selection will read the selected file from Disk
and print it as if it were being received from one
of the input ports.
1. Press NEXT or PREVIOUS to scroll through the
files.
2. Press SELECT to choose and print the file.
Delete
This selection will delete the selected disk file or
directory from the hard disk. To delete an entire
directory, you must first delete all the files within
that directory.
1. Press NEXT or PREVIOUS to scroll through the
files.
2. Press SELECT to choose and delete the file.
Format Disk
This selection will reformat the hard disk.
1. Press SELECT to reformat the hard disk.
Disk Summary
This selection will print a page containing
information about the installed hard disk,
including a list of all the current existing files and
directories.
1. Press SELECT to print the Disk summary.
.
WARNING! All files on the hard disk will be deleted if the Format Disk function is selected.
Status Menu
In addition to the main menus listed above, the printer also provides a status menu that allows you to view
the current settings for the input and output trays and the toner cartridge. Use the following procedure to
enter the Status Menu:
1. Press the STATUS button on the control panel.
2. Press the NEXT button to move through the submenus: MBF, Tray 1, Tray 2, Face Down, and
Toner.
3. Press the SELECT button to enter a submenu.
4. Use the procedures in the following table to view the status of the printer:
Submenu
Procedure for Executing Function
MBF
This submenu allows you to view
the current Media Size and Media
Type for the MBF tray.
1. Press NEXT or PREVIOUS to scroll through the MEDIA
SIZE, MEDIA TYPE, and LEVEL settings for the MBF.
2. Press SELECT to view a specific setting.
Tray 1
This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 1.
1. Press NEXT or PREVIOUS to scroll through the media size,
media type, and level settings for Tray 1.
2. Press SELECT to view a specific setting.
Sep 01
Compuprint PageMaster 450 User Guide 4-23
Pushbuttons
Tray 2
This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 2.
1. Press NEXT or PREVIOUS to scroll through the media size,
media type, and level settings for Tray 2.
2. Press SELECT to view a specific setting.
Tray 3 (optional)
This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 3.
1. Press NEXT or PREVIOUS to scroll through the media size,
media type, and level settings for Tray 3.
2. Press SELECT to view a specific setting.
Tray 4 (optional)
This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 4.
1. Press NEXT or PREVIOUS to scroll through the media size,
media type, and level settings for Tray 4.
2. Press SELECT to view a specific setting.
Tray 5 (optional)
This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 5.
1. Press NEXT or PREVIOUS to scroll through the media size,
media type, and level settings for Tray 5.
2. Press SELECT to view a specific setting.
Face Down Tray
This submenu allows you to view
the status of the face down tray.
1. Press SELECT to view the status of the Face Down Tray.
Stacker
This submenu allows you to view
the status of the Finisher/Stapler
main tray. This menu is only
available if the Finisher/Stapler
option is installed.
1. Press SELECT to view the status of the Stacker tray.
Toner
Press SELECT to view the status of the toner cartridge.
‹
Sep 01
‹
‹
4-24
Compuprint PageMaster 450 User Guide
Status Menu
Sep 01
Chapter 5
Printer Consumables,
Cleaning and Maintenance
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 5-2
„
“Replacing the EP Cartridge” on page 5-2
„
“Replacing the Fuser” on page 5-13
„
“Replacing the Transfer Roller” on page 5-19
„
“Replacing the Feed Rollers” on page 5-20
„
“Cleaning” on page 5-26
„
“Daily Maintenance” on page 5-28
„
“Preparing the Printer for a Period of Extended Non-Use” on page 5-28
„
“Relocating the Printer” on page 5-30
5-2
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
About this Chapter
Describes how to handle and replace the EP cartridge, replacement of transfer and feed rollers and performance of other steps as necessary for day-to-day operation of your printer.
Replacing the EP Cartridge
Cautions on handling the EP cartridge
„
Do not expose the cartridge to direct sunlight or other strong light sources.
„
Do not carry out the procedure in a brightly lit location, and complete the installation procedure as
quickly as possible (within about 5 minutes).
„
When the EP cartridge is removed from the printer, immediately put it back to its original packing or
wrap it with a thick lint-free cloth.
„
If the EP cartridge is moved from a cold location to a warm location, let it rest for 1 hour or more
before using it.
„
Do not turn the cartridge over and do not stand it on its end.
„
Toner is not harmful to the human body, but if some toner has come into contact with your skin, you
can wash it off with warm water and soap. If toner gets on your clothing, you should immediately try
to blow it off with compressed air.
„
The drum shutter protects the photosensitive drum from external light. Do not open the drum shutter
by hand.
„
Never touch the surface of the photosensitive drum.
Cautions on storing the EP cartridge
„
Do not remove the EP cartridge from its packing until use. If it is removed, immediately put it back
into the packing.
„
Avoid direct sunlight. Keep the EP cartridge in the following environment:
Temperature: 50º to 95º F (10 to 35º C)
Humidity: 15 to 85% (non-condensation)
„
Do not place the EP cartridge in a location with high temperature and high humidity.
„
Do not turn the cartridge over and do not stand it on its end.
„
Keep the EP cartridge away from CRT, disk drive, floppy drive, or any magnetic objects.
„
Keep the EP cartridge out of reach of children.
When to replace the EP cartridge
The EP cartridge contains a photosensitive drum and toner. It can print about 23,000 pages of letter or A4
size paper (assuming 5% coverage).
The printer shows the following messages when it is time to replace the EP cartridge:
When the EP cartridge should be replaced soon, the “TONER LOW” message appears. Prepare a new EP
cartridge.
Sep 01
Compuprint PageMaster 450 User Guide 5-3
Replacing the EP cartridge (for standard configuration)
When there is no more toner or the drum must be replaced, an error message appears and the printer stops.
Follow the steps described in the following sections to replace the EP cartridge with a new one. Be sure to
use only the designated EP cartridge. Consult your dealer for more information.
Do not shake the EP cartridge in order to check for toner level. A tiny amount of toner left
may spill out.
Replacing the EP cartridge (for standard configuration)
1. Hold the latch and open the upper left cover.
Sep 01
5-4
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
2.
Open the front cover as indicated.
WARNING: Never touch the fuser area where a label indicating high temperature is located
(such as that shown below), or else burns may result.
3. Remove the EP cartridge. Lift the orange handle on the cartridge to gently take it out. Then hold the
handle and completely remove the cartridge. Be careful about the toner falling out, then wrap the used
EP cartridge in its original packing and dispose it properly. Never dispose of it by burning.
Sep 01
Compuprint PageMaster 450 User Guide 5-5
Replacing the EP cartridge (for standard configuration)
4. Remove a new EP cartridge from the packing, and pull out the protective paper sheet from the drum
shutter.
5. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
CAUTION: Uneven toner distribution may degrade print quality. If the toner has not been
properly freed by shaking the cartridge, a noise may be heard when turning on the printer
and the EP cartridge may be damaged.
Sep 01
5-6
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
6.
Open the front cover as indicated.
7. While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
NOTE:
Do not touch any parts inside the printer. Make sure the cartridge is seated properly.
Sep 01
Compuprint PageMaster 450 User Guide 5-7
Replacing the EP cartridge (for standard configuration)
8. Gently pull out the sealing tape in the direction of the arrow.
NOTE:
If the tape is pulled out at an angle, it may break possibly rendering the cartridge unusable.
9. Close the front cover and the upper left cover.
The upper left cover can be closed only when the EP cartridge is inside the printer. If you
have not installed the EP cartridge, do not close the upper left cover by force. When closing the upper left cover, do not use the latch on the cover. Instead, follow the instruction
label on the cover and push the recommended location.
Sep 01
5-8
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
Replacing the EP cartridge (when options are installed)
1. If the duplex printing unit is installed, pull on its latch to open it.
2. Hold the latch and open the upper left cover.
Sep 01
Compuprint PageMaster 450 User Guide 5-9
Replacing the EP cartridge (when options are installed)
3. Open the front cover as indicated.
Never touch the fuser area where a label indicating high temperature is located (such as
that shown below), or else burns may result.
4. Remove the EP cartridge. Lift the orange handle lever on the cartridge to gently take it out. Then hold
the handle and completely remove the cartridge. Be careful about the toner falling out, then wrap the
used EP cartridge in its original packing and dispose it properly. Never dispose of it by burning.
Sep 01
5-10
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
5. Remove a new EP cartridge from the packing, and carefully pull out the protective paper sheet from
the drum shutter.
6. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
CAUTION: Uneven toner distribution may degrade print quality. If the toner has not been
properly freed by shaking the cartridge, a noise may be heard when turning on the printer
and the EP cartridge may be damaged.
Sep 01
Compuprint PageMaster 450 User Guide 5-11
Replacing the EP cartridge (when options are installed)
7. Open the front cover as indicated.
WARNING: Never touch the fuser area where a label indicating high temperature is located
(such as that shown below), or else burns may result
8. While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
NOTE:
Sep 01
Do not touch any parts inside the printer. Make sure the cartridge is seated properly.
5-12
Compuprint PageMaster 450 User Guide
Replacing the EP Cartridge
9. Gently pull out the sealing tape in the direction of the arrow.
NOTE:
If the tape is pulled out at an angle, it may break possibly rendering the cartridge unusable.
10. Close the front cover and the upper left cover.
NOTE:
The upper left cover can be closed only when the EP cartridge is inside the printer. If you have
not installed the EP cartridge, do not close the upper left cover by force. When closing the
upper left cover, do not use the latch on the cover. Instead, follow the instruction label on the
cover and push the recommended location.
Sep 01
Compuprint PageMaster 450 User Guide 5-13
Replacing the EP cartridge (when options are installed)
11. Close the duplex printing unit.
Replacing the Fuser
The fuser becomes very hot during operation. Never touch the fuser area where a label
indicating high temperature is located (such as that shown below), or else burns may
result. Before replacing the fuser, turn the printer off and wait at least 40 minutes before
replacing it.
Sep 01
5-14
Compuprint PageMaster 450 User Guide
Replacing the Fuser
1. Open the upper left cover.
2. Open the front cover.
Sep 01
Compuprint PageMaster 450 User Guide 5-15
Replacing the EP cartridge (when options are installed)
3. Loosen the two locking screws indicated. (You cannot remove them completely.)
4. Hold the two rings indicated and pull out the fuser. Dispose of the fuser
Sep 01
5-16
Compuprint PageMaster 450 User Guide
Replacing the Fuser
5. Prepare a new fuser. While holding the two rings of the new fuser, push into the printer as indicated.
6. Tighten the two locking screws.
Sep 01
Compuprint PageMaster 450 User Guide 5-17
Replacing the EP cartridge (when options are installed)
7. Remove and discard the protective covers to expose the two metal fuser shipping screws
The two metal fuser shipping screws MUST be removed and discarded. They are intended
to protect the fuser assembly during shipment. Failure to remove them will result in inferior
fusing of toner and possible damage to the toner assembly.
8. Using a coin or a flat head screwdriver with a wide blade, turning in a counter-clockwise direction,
loosen the two metal fuser shipping screws.
Sep 01
5-18
Compuprint PageMaster 450 User Guide
Replacing the Fuser
9. Completely remove and discard the two metal fuser shipping screws
10. Close the front cover and then the upper left cover.
Sep 01
Compuprint PageMaster 450 User Guide 5-19
Replacing the EP cartridge (when options are installed)
Replacing the Transfer Roller
Never touch the fuser area where a label indicating high temperature is located (such as
that shown below), or else burns may result.
1. Open the upper left cover.
2. Lift up the handles to unlock the transfer roller.
Sep 01
5-20
Compuprint PageMaster 450 User Guide
Replacing the Feed Rollers
3. Remove the transfer roller.
4. Insert a new transfer roller and press down to hold the roller in place.
5. Push the handles to lock the transfer roller in place.
Replacing the Feed Rollers
After replacing the fuser, be sure to also replace the feed rollers.
Sep 01
Compuprint PageMaster 450 User Guide 5-21
Replacing the EP cartridge (when options are installed)
1. Remove the top cassette from the printer unit.
2. While pressing the white tab, remove the lower feed roller.
NOTE:
Sep 01
Be sure not to remove the coupling behind the feed roller.
5-22
Compuprint PageMaster 450 User Guide
Replacing the Feed Rollers
3. Flip down the cover and remove the upper two rollers with the same steps described earlier.
4.
While pressing the white tab, remove the upper two rollers.
5.
Insert a new upper feed rollers.
Sep 01
Compuprint PageMaster 450 User Guide 5-23
Tray 5 (HCF Unit)
6.
Inset a new lower feed roller.
Tray 5 (HCF Unit)
Sep 01
1.
Remove the Tray 3.
2.
Pull out the Tray 5.
5-24
Compuprint PageMaster 450 User Guide
Replacing the Feed Rollers
3.
Pull the roller cover towards you.
4. While pressing the white tab, remove the three feed rollers
NOTE:
Be sure not to remove the coupling behind the feed roller.
5. Insert the three new feed rollers.
6.
Push back the Tray 5.
7. Re-insert the Tray 3.
Sep 01
Compuprint PageMaster 450 User Guide 5-25
Tray 4 (HCF Unit)
Tray 4 (HCF Unit)
1.
Pull out the left tray.
2.
Open the lower left cover. Press down the roller cover.
3. While pressing the white tab, remove the three feed rollers.
NOTE:
Sep 01
Be sure not to remove the coupling behind the feed roller.
5-26
Compuprint PageMaster 450 User Guide
Cleaning
4.
Insert three new feed rollers.
5. Push back Tray 4.
Cleaning
In order to keep your printer in optimum working condition, clean the exterior and interior of the printer as
described below.
WARNING: Before cleaning the printer or performing any other maintenance tasks, be sure
to turn off the printer and disconnect the power cord from the AC outlet. Not doing so may
cause a risk of electric shock.
CAUTION: Use only water or mild detergent. To prevent the possibility of discoloration,
cracking, and deformation of the printer housing, do not use cleaning alcohol or other volatile substances,.
Sep 01
Compuprint PageMaster 450 User Guide 5-27
Clean the exterior of the printer
Clean the exterior of the printer
Clean the exterior of the printer about once a month. Use a soft cloth slightly moistened with water. For
stubborn stains, soak the cloth in a mild detergent solution before cleaning. Finish by wiping the printer with
a soft, dry cloth.
Check the interior of the printer
After removing a paper jam or replacing the EP cartridge, check the inside of the printer. Remove any paper
scraps and wipe off paper dust with a dry, clean lint-free cloth.
Sep 01
5-28
Compuprint PageMaster 450 User Guide
Daily Maintenance
Daily Maintenance
At the end of the day, turn off the printer by setting the power switch to [0]. If any error message or status
code appears, see ”Chapter 6 Troubleshooting”and turn off the printer properly.
Preparing the Printer for a Period of Extended Non-Use
If the printer will not be used for one week or more, perform the following steps.
WARNING: Never touch the power cord or the plug with wet hands; otherwise electric
shock may result.
WARNING: Always remove the power cord by pulling on the plug but not the cord; otherwise
the power cord may be damaged and fire or electric shock may result.
Sep 01
Compuprint PageMaster 450 User Guide 5-29
Check the interior of the printer
1. Turn off the printer by setting the power switch to the [0] position.
If any error message or status code appears, see ”Chapter 6 Troubleshooting” and turn off the printer
properly.
2. Unplug the power cord from the AC outlet.
Sep 01
5-30
Compuprint PageMaster 450 User Guide
Relocating the Printer
3. Remove any paper from the multi bypass feeder as well as all the paper cassettes. Store the paper in a
location that is not humid and dusty. For more information, see ”Appendix B Safety Notes and Regulatory Compliances”.
Relocating the Printer
To move the printer, follow the steps below.
WARNING: This printer is very heavy. The weight of the main unit without paper cassette,
consumables, and paper is about 106 lbs. Never attempt to lift the printer by yourself. The
printer should always carried by two persons.
To carry the printer, grasp the four bottom corners from the right and left sides, not from
the front (where the control panel is located) and back sides. Never try to lift the printer
while holding any part other than the bottom corners. Otherwise there will be a severe risk
of injury if the printer is dropped.
When lifting the printer, correct posture is important to prevent hip injuries.
WARNING: Never touch the power cord or the plug with wet hands; otherwise electric
shock may result.
Sep 01
Compuprint PageMaster 450 User Guide 5-31
Check the interior of the printer
WARNING: Always remove the power cord by pulling on the plug but not the cord; otherwise
the power cord may be damaged and fire or electric shock may result.
NOTE:
Remove any options such as the duplex printing unit before moving the printer. For instructions
on how to remove the options, see the appropriate section. To transport the printer over long
distance, put the printer in its original shipping carton and other packing materials.
1. Turn off the printer by setting the power switch to the [0] position.
If any error message or status code appears, see ”Chapter 6 Troubleshooting”and turn off the printer
properly.
2. Unplug the power cord from the AC outlet and the printer.
Sep 01
5-32
Compuprint PageMaster 450 User Guide
Relocating the Printer
3. Remove any paper from the multi bypass feeder as well as all the paper cassettes.Store the paper in a
location that is not humid and dusty. For more information, see ”Appendix B Safety Notes and Regulatory Compliances”.
4. If the optional face-up tray is installed, remove it.
Sep 01
Compuprint PageMaster 450 User Guide 5-33
Check the interior of the printer
5. Remove the EP cartridge inside the printer. If the printer is moved with the cartridge inside, toner may
spill out and soil the printer.
NOTE:
Replace the EP cartridge in its original packing material, or wrap it in a thick lint-free cloth.
6. If the HCF unit is installed, unlock the stoppers on its casters.
7. Move the printer to a new location and reverse the steps above.
‹
Sep 01
‹
‹
5-34
Compuprint PageMaster 450 User Guide
Relocating the Printer
Sep 01
Chapter 6
Troubleshooting
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 6-2
„
“Solving Printer Power-on Problems” on page 6-2
„
“Solving Print Quality Problems” on page 6-3
„
“Clearing Paper Jams” on page 6-6
„
“Control Panel LCD Messages” on page 6-17
„
“Ethernet Network Interface Troubleshooting” on page 6-29
6-2
Compuprint PageMaster 450 User Guide
Solving Printer Power-on Problems
About this Chapter
Explains procedures to isolate and solve problems that may occur during use of your printer. Clearing paper
jams and detailed troubleshooting of LCD error messages are discussed in this chapter. Troubleshooting the
Ethernet network interface is also discussed in this chapter.
Solving Printer Power-on Problems
This section describes problems that can occur when starting up the printer. If the trouble persists after performing the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet. .
CAUTION: To prevent the risk of fire or smoke generation, do not attempt to modify the
printer in any way.
WARNING: Before cleaning the printer or performing any other maintenance, be sure to
turn the printer off [ O ], and disconnect the power cord from the AC outlet to prevent the
risk of electric shock.
DESCRIPTION
No power.
Power is frequently
interrupted
POSSIBLE
CAUSE
REQUIRED
ACTION
Power switch not turned on.
Switch not set to [ I ].
Check power switch. See
”Chapter 1 Unpacking and
Installing Your Printer” for
Printer” for more information
Power cord not properly
plugged into AC outlet or AC
connector on rear of printer
Set power switch to [ O ]
(off) and plug in power cord
firmly. See ”Chapter 1
Unpacking and Installing
Your Printer” for more
information.
Voltage of AC power line not
correct.
Verify that AC outlet is rated
for the correct voltage and
amperage of your printer.
See ”Chapter 1 Unpacking
and Installing Your Printer”
for more information.
Printer is defective
Turn printer off [ O ],
disconnect power cord from
the AC outlet. Call technical
support for a service or
repair call.
Sep 01
Compuprint PageMaster 450 User Guide 6-3
Solving Print Quality Problems
This section describes quality problems during printing. Go through the list below to find the conditon that
most closely resembles the problem and follow the recommended action. If the trouble persists after performing the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet.
Call technical support or service technician.
DESCRIPTION
Faded print
POSSIBLE
CAUSE
Print media is moist.
Remove moist media and load new dry
media.
EP cartridge is old or
damaged
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Toner in EP cartridge is low.
Black dots
Sep 01
REQUIRED
ACTION
Print media is outside
recommended specification.
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
EP catridge is old or
damaged.
Replace EP cartridge.See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Vertical black streaks
EP catridge is old or
damaged.
Replace EP cartridge. See See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Repetitive defects.
Paper path is dirty.
Print out several blank sheets
EP cartridge is old or
damaged.
Replace EP cartridge. SeeSee ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
6-4
Compuprint PageMaster 450 User Guide
Solving Print Quality Problems
DESCRIPTION
Character voids
Toner smears when rubbed
Black page
Blank page
POSSIBLE
CAUSE
REQUIRED
ACTION
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Print media is moist
Remove moist media and load new dry
media. See See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
High-voltage power supply
may be defective
Contact Compuprint to arrange for a
technical support or service or repair call.
Sealing tape of EP cartridge
not pulled out.
Pull out sealing tape. SeeSee ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Printer feeds two or more
sheets at a time
Avoice adding paper to a nearly full stack.
See ”Chapter 5 Printer Consumables,
Cleaning and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Toner in EP cartridge is low.
High-voltage power supply
may be defective
Contact Compuprint to arrange for a
technical support or service or repair call.
Sep 01
Compuprint PageMaster 450 User Guide 6-5
DESCRIPTION
Partial blanks
Creased paper
Plotted print
Vertical blanks
Sep 01
POSSIBLE
CAUSE
REQUIRED
ACTION
Print media is moist
Remove moist media and load new dry
media. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
Sealing tape of EP cartridge
not pulled out.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
Print media is moist
Remove moist media and load new dry
media. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
Print media is outside
recommended specifications
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
Print media is moist
Remove moist media and load new dry
media. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
EP cartridge is not installed
correctly.
Remove EP cartridge and reinstall it. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
6-6
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
DESCRIPTION
Blurred print
Bold print appears shaded
POSSIBLE
CAUSE
REQUIRED
ACTION
Print density setting is not
appropriate
Adjust print density. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Print density setting is not
appropriate
Adjust print density. See ”Chapter 5 Printer
Consumables, Cleaning and Maintenance” .
EP cartridge is old or
damaged.
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Clearing Paper Jams
This section provide information for removing paper jams from paper path areas of your printer and paper
handling options.
Clearing Paper Jams from Area A
1. If the duplexer is installed, pull on the latch indicated to open the unit
Sep 01
Compuprint PageMaster 450 User Guide 6-7
Clearing Paper Jams from Area A
2. Pull on the latch to open the upper left cover.
If the optional face up tray is installed instead of the duplexer, lift to unhook and remove the face up
tray.
3. Remove any paper jam found.
Sep 01
6-8
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
If the leading edge of the paper is already in the paper output tray, pull out the paper in the direction of
the arrow.
If the paper is jammed at the fuser area, pull it out carefully without touching the fuser If it becomes
difficult to pull out the paper, turn the knob continuously in the direction of the arrow until the paper
is adequately out and easy to pull..
WARNING: Never touch the fuser area where a label indicating high temperature is located
(such as that shown below), or else burns may result.
Sep 01
Compuprint PageMaster 450 User Guide 6-9
Clearing Paper Jams from Area A
If the paper is jammed at the indicated location, pull it out in the direction of the arrow.
4. Open the cover inside the duplexer.
5. Remove any paper jam found by pulling out the paper in the direction of the arrow as shown.
Sep 01
6-10
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
6. Close the cover inside the duplexer
7. Close the duplexer.
NOTE:
When closing the duplexer, do not use the latch on the cover. Instead, follow the instruction
label on the cover and push the recommended location.
Sep 01
Compuprint PageMaster 450 User Guide 6-11
Clearing Paper Jams from Area B
8. Close the duplexer or reinsert the face-up tray as appropriate.
Clearing Paper Jams from Area B
1. Pull on the latch to open the cover to Area B
2. Remove any paper jam found
Sep 01
6-12
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
3. If the paper is jammed at Area B, pull it out in the direction of the arrow as shown. If no paper jam is
found consult the LCD display of the control panel for information about a possible jam in a paper
tray.
Clearing Paper Jams from Area C
1. Pull on the latch to open the cover to Area B
2. Remove any paper jam found
3. If the paper is jammed at Area B, pull it out in the direction of the arrow as shown. If no paper jam is
found consult the LCD display of the control panel for information about a possible jam in a paper
tray.
Sep 01
Compuprint PageMaster 450 User Guide 6-13
Clearing Paper Jams from Area E
Clearing Paper Jams from Area E
Lift the handle of the Stapler/Stacker docking cover and remove any jammed paper found.
Clearing Paper Jams from Area F
Open the cover of the Stacker/Stapler’s paper horizontal transport and remove any jammed paper found.
Sep 01
6-14
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
Clearing Paper Jams from Area H
Remove any jammed paper found.
Clearing Paper Jams from Tray 1
Pull out Tray 1. Check the paper feed area and carefully pull out any jammed paper found there.
Clearing Paper Jams from Tray 2
Pull out Tray 2. Check the paper feed area and carefully pull out any jammed paper found there.
Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit
1. Pull out Tray 3 of the HCF unit. Check the paper feed area and carefully pull out any jammed paper
found there.
Carefully close Tray 3.
Sep 01
Compuprint PageMaster 450 User Guide 6-15
Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit
2. Pull out Trays 4 and 5.
3. Check the paper feed area of Tray 5 and remove any jammed paper found
4. Carefully close Trays 4 and 5
Sep 01
6-16
Compuprint PageMaster 450 User Guide
Clearing Paper Jams
Clearing Paper Jams from the Multi-Bypass Feeder (MBF)
1. Remove the jammed paper by pull it out in the direction of the arrow as shown.
2. Remove all the paper and load the stack again.
Clearing Paper Jams from the Envelope Feeder
1. Remove the envelope feeder.
Sep 01
Compuprint PageMaster 450 User Guide 6-17
Clearing Paper Jams from the Envelope Feeder
2. Remove any jammed paper found.
3. Re-insert the envelope feeder.
Control Panel LCD Messages
LCD messages involving troubleshooting are classified into nine numeric code classes (1 through 9) and an
additional alphanumeric class. These code classes have no significance to you as a user of this printer. These
class codes are designed specifically for assisting service and repair personnel. When reporting problems
make note of the error message by code class.
Sep 01
6-18
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
Code Class 1 LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
1-1 MAIN MOTOR
CALL SERVICE
Main Motor Rotation
Failure
Service Call required
1-1 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
1-1 TRAY ERROR
CHECK TRAY 1
Tray 1 trouble
(see note 1)
Ensure that Tray 1 is
loaded correctly and
securely closed.
1-2 TONER EMPTY
REPLACE TONER
Toner cartridge Empty
Replace Toner
Cartridge
1-2 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
1-2 TRAY ERROR
CHECK TRAY 2
Tray 2 trouble
(see note 1)
Ensure that Tray 2 is
loaded correctly and
securely closed.
1-3 FEED ERROR
AREA A/TRAY 1
Tray 1 paper misfeed
Clear paper misfeed
from Tray 1, Area A
1-3 LVPS FAN
CALL SERVICE
LVPS FAN Rotation
Failure
Service Call required
1-3 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
1-3 TRAY ERROR
CHECK TRAY 3
Tray 3 trouble
(see note 1)
Ensure that Tray 3 is
loaded correctly and
securely closed.
1-4 DRUM MOTOR
CALL SERVICE
Drum Motor Rotation
Failure
Service Call Required
1-4 TRAY ERROR
CHECK TRAY 4
Tray 4 trouble
(see note 1)
Ensure that Tray 4 is
loaded correctly and
securely closed
1-5 TRAY ERROR
CHECK TRAY 5
Tray 5 trouble
(see note 1)
Ensure that Tray 5 is
loaded correctly and
securely closed.
1-6 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
Sep 01
Compuprint PageMaster 450 User Guide 6-19
Code Class 2
Code Class 2
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
2-2 FEED ERROR
AREA B / TRAY 2
Tray 2 paper misfeed
Clear paper misfeed
from Tray 1 or Area A
2-3 FEED ERROR
CLEAR AREA A
Tray 2 paper misfeed
Clear paper misfeed
from Tray 2 or Area A
2-7 DUPLEX COMM
CALL SERVICE
Duplexer
Communications
failure (see note 2)
Check Duplexer
Cabling – Service Call
required
2-8 DUPLEX ERROR
CALL SERVICE
Wrong model duplexer
installed
Service Call required
Code Class 3
LCD MESSAGE
(LINE 1)
Sep 01
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
3-1 NO CARTRIDGE
RESET TONER CART
Toner cartridge not set
correctly
Reset Toner Cartridge
3-1 FEED ERROR
AREA B / TRAY 3
Tray 3 paper misfeed
Clear paper misfeed
from Tray 3 or Area B
3-1 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
3-1 ROS ERROR
CALL SERVICE
ROS ASIC Failure
Service Call required
3-2 FEED ERROR
CLEAR AREA B
Tray 3 paper misfeed
Clear paper misfeed
from Area B
3-3 FEED ERROR
CLEAR AREA B
Tray 3 paper misfeed
Clear paper misfeed
from Area B
3-3 ROS ERROR
CALL SERVICE
Beam detect interval
too long
Service Call required
3-4 ROS ERROR
CALL SERVICE
Beam detect interval
too short
Service Call required
3-5 ROS ERROR
CALL SERVICE
ROS Motor Rotation
Failure
Service Call required
3-6 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
6-20
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
Code Class 4
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
4-0 FEED ERROR
AREA C/TRAY 4
Tray 4 paper misfeed
Clear paper misfeed
from Tray 4 or Area C
4-1 FEED ERROR
AREA C/AREA B
Tray 4 paper misfeed
Clear paper misfeed
from Tray 4, Area C or
Area B
4-1 FUSER ERROR
CALL SERVICE
Fuser temperature
setting out of control
(On Time Fail)
Service Call required
4-1 IRREG. PAPER
CHECK TRAY 1
Irregular paper in Tray
1 (see note 1)
Ensure the correct
paper is loaded in Tray
1
4-1 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
4-2 FEED ERROR
AREA C/AREA B
Tray 4 paper misfeed
Clear paper misfeed
from Tray 4, Area C or
Area B
4-2 FUSER ERROR
CALL SERVICE
Fuser overheat trouble
detected
Service Call required
4-2 IRREG. PAPER
CHECK TRAY 2
Irregular paper in Tray
2 (see note 1)
Ensure the correct
paper is loaded in Tray
2
4-2 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
4-3 FEED ERROR
CLEAR AREA B
Tray 4 paper misfeed
Clear paper misfeed
from Tray 4 or Area B
4-3 FUSER ERROR
CALL SERVICE
Outboard Fuser
temperature cannot be
monitored
Service Call required
4-3 IRREG. PAPER
CHECK TRAY 3
Irregular paper in Tray
3 (see note 1)
Ensure the correct
paper is loaded in Tray
3
4-3 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
4-4 FUSER ERROR
CALL SERVICE
Inboard Fuser
temperature cannot be
monitored
Service Call required
4-4 IRREG. PAPER
CHECK TRAY 4
Irregular paper in Tray
4 (see note 1)
Ensure the correct
paper is loaded in Tray
4
Sep 01
Compuprint PageMaster 450 User Guide 6-21
Code Class 4
Sep 01
4-5 FUSER ERROR
CALL SERVICE
Abnormally high Fuser
temperature
Service Call required
4-5 IRREG. PAPER
CHECK TRAY 5
Irregular paper in Tray
5 (see note 1)
Ensure the correct
paper is loaded in Tray
5
4-5 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
4-6 PAPER JAM
CLEAR AREA A
Paper jam in Area A
Clear Paper Jam in
Area A
4-9 FUSER ERROR
CALL SERVICE
Fuser fan defective
Service Call required
4-11 FINISH JAM
CLEAR AREA E
Paper didn’t pass
TRANSPORT entry
sensor in specified
time after reaching the
sensor
Clear paper jam in
Area E
4-12 FINISH JAM
CLEAR AREA E
Paper didn’t reach
TRANSPORT entry
sensor in specified
time after passing
fuser exit sensor
Clear paper jam in
Area E
4-13 FINISH JAM
CLEAR AREA E
TRANSPORT entry
sensor switched on
while initializing finisher
Clear paper jam in
Area E
4-16 FINISH JAM
CLEAR AREA E
Remaining paper
detected at
TRANSPORT entry
sensor
Clear paper jam in
Area E
4-21 FINISH JAM
CLEAR AREA F
Paper didn’t pass
TRANSPORT exit
sensor in specified
time after reaching the
sensor
Clear paper jam in
Area F
4-22 FINISH JAM
CLEAR AREA F
Paper didn’t reach
TRANSPORT exit
sensor in specified
time after passing the
TRANSPORT exit
sensor.
Clear paper jam in
Area F
4-23 FINISH JAM
CLEAR AREA F
TRANSPORT exit
sensor switched on
while initializing finisher
Clear paper jam in
Area F
6-22
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
4-26 FINISH JAM
CLEAR AREA F
Remaining paper
detected on
TRANSPORT exit
sensor
Clear paper jam in
Area F
4-31 FINISH JAM
CLEAR AREA F
Paper does not pass
finisher input path
sensor within specified
time after reaching the
sensor
Clear paper jam in
Area F
4-32 FINISH JAM
CLEAR AREA F
Paper does not reach
finisher input path
sensor in specified
time after reaching
TRANSPORT exit
sensor
Clear paper jam in
Area F
4-36 FINISH JAM
CLEAR AREA G
Remaining paper
detected on finisher
input path sensor
Clear paper jam in
Area F
4-41 FINISH JAM
CLEAR AREA G
Paper did not pass
through finisher path
sensor
Open finisher front
cover - Clear paper
jam in Area G
4-42 FINISH JAM
CLEAR AREA G
Paper did not reach
finisher path sensor
Open finisher front
cover - Clear paper
jam in Area G
4-46 FINISH JAM
CLEAR AREA G
Remaining paper
detected at finisher
path sensor
Open finisher front
cover - Clear paper
jam in Area G
4-51 FINISH JAM
CLEAR AREA G
Paper did not pass
through finisher exit
path sensor
Open finisher front
cover - Clear paper
jam in Area G
4-52 FINISH JAM
CLEAR AREA G
Paper did not reach
finisher exit path
sensor
Open finisher front
cover - Clear paper
jam in Area G
4-56 FINISH JAM
CLEAR AREA G
Remaining paper
detected at finisher
exit path sensor
Open finisher front
cover - Clear paper
jam in Area G
4-61 FINISH JAM
CLEAR AREA H
Paper did not pass
through compile tray
exit path sensor
Clear paper jam in
Area H
4-66 FINISH JAM
CLEAR AREA H
Remaining paper
detected at compile
tray exit path sensor
Clear paper jam in
Area H
Sep 01
Compuprint PageMaster 450 User Guide 6-23
Code Class 5
Code Class 5
LCD MESSAGE
(LINE 1)
Sep 01
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
5-0 FEED ERROR
AREA C/TRAY 5
Tray 5 paper misfeed
Clear paper misfeed
from Tray 5 or Area C
5-1 COVER OPEN
CLOSE COVER A
Printer cover A open
Close printer cover A
5-1 COVER OPEN
CLOSE FRONT
COVER
Printer front cover
open
Close printer front
cover
5-1 FEED ERROR
AREA C/AREA B
Tray 5 paper misfeed
Clear paper misfeed
from Tray 5, Area C or
Area B
5-2 COVER OPEN
CLOSE COVER B
Printer cover B open
Close printer cover B
5-2 FEED ERROR
AREA C/AREA B
Tray 5 paper misfeed
Clear paper misfeed
from Tray 5, Area C or
Area B
5-3 FEED ERROR
AREA A/AREA B
Tray 5 paper misfeed
Clear paper misfeed
from Tray 5, Area A or
Area B
5-4 FEED ERROR
AREA C/TRAY 5
Tray 5 paper misfeed
Clear paper misfeed
from Tray 5 or Area C
5-11 FIN ERROR
CALL SERVICE
Finisher Stacker tray
failure
(see note 3)
Service Call required
5-21 FIN ERROR
CALL SERVICE
Finisher Jogger front
failure
(see note 3)
Service Call required
5-22 FIN ERROR
CALL SERVICE
Finisher Jogger rear
failure
(see note 3)
Service Call required
5-81 FIN ERROR
CALL SERVICE
Finisher exit roller
failure
(see note 3)
Service Call required
5-83 FIN ERROR
CALL SERVICE
Finisher roller shift
failure
(see note 3)
Service Call required
5-87 FIN ERROR
CALL SERVICE
Finisher Punch failure
(see note 3)
Service Call required
5-91 FIN ERROR
CALL SERVICE
Finisher Stapler failure
(see note 3)
Service Call required
6-24
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
5-92 FIN ERROR
CALL SERVICE
Finisher Stapler head
home sensor failure
(see note 3)
Service Call required
5-93 FIN ERROR
CALL SERVICE
Finisher Stapler front
position failure (see
note 3)
Service Call required
5-94 FIN ERROR
CALL SERVICE
Finisher Stapler dual
position failure (see
note 3)
Service Call required
5-95 FIN ERROR
CALL SERVICE
Finisher Stapler rear
position failure (see
note 3)
Service Call required
5-96 FIN ERROR
CALL SERVICE
Finisher Stapler swing
failure
(see note 3)
Service Call required
Code Class 6
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
6-1 COVER OPEN
CLOSE COVER C
HCF cover C open
Close HCF cover C
6-1 TONER EOL
REPLACE TONER
Toner Cartridge
end-of-life
Replace Toner
Cartridge
6-1 FEED ERROR
CLEAR DUPLEXER
Paper misfeed from
duplexer
Clear paper misfeed
from Duplexer
6-1 GATE OPEN
CHECK GATE IN
Gate Cover is open
Close Gate Cover
6-2 COVER OPEN
CLOSE DOOR F
Transport Cover is
open
Close Transport Cover
– Door F
6-2 RAM ERROR
CALL SERVICE
RAM Read/Write Error
Service Call required
6-3 NVRAM ERROR
CALL SERVICE
NVM breakdown
Service Call required
6-4 NVRAM ERROR
CALL SERVICE
NVM Read/Write error
Service Call required
6-5 MCU ERROR
CALL SERVICE
MCU ASIC circuit to
control CRUM is
defective
Service Call required
6-7 FIN ERROR
CALL SERVICE
Finisher
Communications error
(see note 2)
Check Finisher Cabling
- Service Call required
6-8 FIN ERROR
CALL SERVICE
Wrong model finisher
installed
Service Call required
Sep 01
Compuprint PageMaster 450 User Guide 6-25
Code Class 7
Code Class 7
LCD MESSAGE
(LINE 1)
Sep 01
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
7-1 COVER OPEN
CLOSE DOOR G
Finisher front cover is
open
Close Finisher front
cover – Door G
7-2 COVER OPEN
FIN. TOP DOOR
Finisher top cover
open
Close Finisher top
door
7-3 DUPLEX OPEN
CLOSE DUPLEXER
Duplexer cover open
Close duplexer cover
7-3 FIN EXIT SW
CHECK FIN EXIT
Finisher Exit Roller Unit
is open
Close Finisher Exit
Roller Unit
7-3 HCF ERROR
CALL SERVICE
Cannot Read/Write
HCF NVM
Service Call required
7-4 HCF ERROR
CALL SERVICE
HCF NVM failure
Service Call required
7-7 HCF ERROR
CALL SERVICE
Communications error
between MCU and HCF
(see note 2)
Check HCF Cabling Service Call required
7-71 FINISH JAM
CLEAR TOP TRAY
Paper did not pass the
top tray exit path
sensor
Clear paper jam
finisher top tray
7-72 FINISH JAM
CLEAR TOP TRAY
Paper did not reach
top tray exit path
sensor
Clear paper jam
finisher top tray
7-73 FINISH JAM
CLEAR TOP TRAY
Top tray exit path
sensor on while
finisher is being
initialized
Clear paper jam
finisher top tray
7-76 FINISH JAM
CLEAR TOP TRAY
Remaining paper is
detected by top tray
exit path sensor
Clear paper jam
finisher top tray
6-26
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
Code Class 8
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
8-1 FEED ERROR
CHECK ENVELOPE
Remaining paper
detected in ENV area
Clear paper misfeed
from Envelope Feeder
8-1 FIN DOCKING
CHECK FINISHER
Finisher docking
incorrect
Check Finishing
Docking
8-1 TONER TYPE
ID MISMATCH
Toner cartridge OEM
ID mismatch
Replace Toner
Cartridge
8-1 PAPER JAM
CHECK DUPLEXER
Paper jam in Duplexer
Clear paper jam in
Duplexer
8-2 FEED ERROR
AREA A, B/TRAY 2
Remaining paper
detected near Tray 2
Clear paper misfeed
from or Area A, Area B
or Tray 2
8-2 PAPER JAM
CLEAR DUPLEXER
Paper jam in Duplexer
Clear paper jam in
Duplexer
8-3 TONER CART
RESET TONER CART
CRUM read/write error
Reset Toner Cartridge
8-3 FEED ERROR
CLEAR AREA B
Remaining paper
detected near Tray 3
Clear paper misfeed
from Area B
8-4 TONER CART
RESET TONER CART
CRUM
Communications error
Reset Toner Cartridge
8-4 FEED ERROR
CLEAR AREA C
Remaining paper
detected near Tray 4
Clear paper misfeed
from Area C
8-5 TONER CART
REPLACE TONER
Invalid CRUM error
Reset Toner Cartridge
8-5 FEED ERROR
AREA C/TRAY 5
Remaining paper
detected near Tray 5
Clear paper misfeed
from Area C or Tray 5
8-6 FEED ERROR
CLEAR DUPLEXER
Remaining paper
detected in Duplexer
Clear Duplexer
8-6 PAPER JAM
CLEAR DUPLEXER
Paper Jam in Duplexer
Clear paper jam in
Duplexer
Sep 01
Compuprint PageMaster 450 User Guide 6-27
Code Class 9
Code Class 9
Sep 01
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
9-1 FEED ERROR
CHECK ENVELOPE
ENV OUT sensor
time-out
Clear paper misfeed
from Envelope Feeder
9-2 FEED ERROR
CHECK MBF
MBF T/A roll 1 sensor
time-out
Clear paper misfeed
from MBF
9-3 FEED ERROR
CLEAR AREA A
MBF or ENV Reg
sensor time-out
Clear paper misfeed
from Area A
6-28
Compuprint PageMaster 450 User Guide
Control Panel LCD Messages
Alphanumeric Code Class
LCD MESSAGE
(LINE 1)
LCD MESSAGE
(LINE 2)
CAUSE OF
ERROR MESSAGE
REQUIRED
ACTION
DRUM EOL NEARBY
N/A (WARNING
ONLY)
P/R Drum end of life
nearby
Ensure that you have a
new P/R Drum to
install soon
F/D TRAY FULL
REMOVE PAPER
Face Down Tray Paper
Full
Empty output paper
from Face Down
Finishing Tray
FINISHER OVER
LAP
REMOVE PAPER
Finisher Paper Overlap
Empty output paper
from Finisher
PAPER OUT-TRAY 1
LOAD LETTER OR
LOAD LEGAL OR
LOAD A4 OR ETC.
No Paper in Tray 1
Add indicated paper
size to Tray 1
PAPER OUT-TRAY 2
LOAD LETTER OR
LOAD LEGAL OR
LOAD A4 OR ETC.
No Paper in Tray 2
Add indicated paper
size to Tray 2
PAPER OUT-TRAY 3
LOAD LETTER OR
LOAD LEGAL OR
LOAD A4 OR ETC.
No Paper in Tray 3
Add indicated paper
size to Tray 3
PAPER OUT-TRAY 4
LOAD LETTER OR
LOAD LEGAL OR
LOAD A4 OR ETC.
No Paper in Tray 4
Add indicated paper
size to Tray 4
PAPER OUT-TRAY 5
LOAD LETTER OR
LOAD LEGAL OR
LOAD A4 OR ETC.
No Paper in Tray 5
Add indicated paper
size to Tray 5
STACKER FULL
REMOVE PAPER
Finisher Full
Empty output paper
from Finisher
STACKER TOP FULL
REMOVE PAPER
Finisher Top Tray Full
Empty output paper
from Finisher top tray
STAPLE CARTRIDGE
INSTALL CART.
Finisher Staple
Cartridge is not
installed
Install staple cartridge
in Finisher
STAPLES LOW
ADD STAPLES
Finisher Staple Pin
Add staples to Finisher
TONER LOW
N/A
(WARNING ONLY)
Toner Low Alert
Ensure that you have a
new toner cartridge to
install soon
PUNCH WASTE FULL
EMPTY WASTE BOX
The punch waste box
is Full
Empty the waste in the
punch waste box
NO PUNCH WASTE
INSTALL
The punch waste box
is not installed
Install the punch waste
box
BOX
Sep 01
Compuprint PageMaster 450 User Guide 6-29
Power-Up Troubleshooting
NOTE:
1: These faults are not necessarily hard faults. They only become hard faults when an attempt is
made to use the “faulted” device. For these errors, the printing can continue if one simply
avoids the problem. For instance, “tray trouble” faults usually indicate that the tray in question
has been removed. These errors are only treated as faults when there is no alternative action to
take. Your printer may be configured so that the problem is easily avoided. When the problem
cannot be avoided, the described faults will be displayed.
2: The Communications Error indicates an error that requires a service call. However, before
arranging for a service call, ensure that all associated cabling is correctly installed.
3: The Finisher errors are reported when an attempt is made to use the finisher.
Ethernet Network Interface Troubleshooting
This section offers various troubleshooting procedures and technical support advice for the Ethernet network interface.
Power-Up Troubleshooting
There are several possible error situations if the unit does not display the welcome message or the LEDs do
not flash:
Error Messages
Message
Diagnosis/Remedy
Power-up diagnostic failure (hardware
failure)
Note which LED is blinking and its color, then
contact your dealer or Technical Support.
The network interface boots but does
not try to load the Flash ROM code
Briefly press the Test button on the network
interface’s I/O panel. A network interface
configuration page will be printed. (To press the Test
button, you will need a pointed object - e.g. paper
clip.)
Network Error: The ACT LED will blink
yellow 2-3 times per second
A. Make sure the Ethernet network cable is properly
connected and reboot the server.
B. If option A fails to resolve the problem, reload
Flash ROM. Refer to the Updating Software chapter
of the Ethernet Network Interface Reference
Manual.
Sep 01
6-30
Compuprint PageMaster 450 User Guide
Ethernet Network Interface Troubleshooting
Printing Problems
Area to Check
Explanation
Physical connection
To test a non-PostScript printer use the Test Port 1
Count 100 command. This command will send 100
lines of test data to the printer.
Service characteristics
Use the Show Service Local Characteristics
command from a network login to see if the desired
service is available and to verify that the appropriate
protocols are enabled on the service.
The IP address
The IP address must be unique on the network. Many
problems will occur when there are duplicate IP
addresses on the network.
Queue Status and Port counters
Use the Monitor Queue command to ensure queue
entries appear in the job list. If an entry does not
appear, refer to the appropriate host section in this
Appendix.
Use the Monitor Port n Counters command to
verify that the counter is incrementing with each job.
If it is not, verify the connection between the network
interface and the printer.
BOOTP Troubleshooting
If the BOOTP request is failing and you have configured your host to respond to the request, check these
areas:
Area to Check
Explanation
BOOTP is in your system’s
/etc/services file
BOOTP must be an uncommented line in the /etc/
services file.
The network interface’s name is
in the loadhost’s
/etc/hosts file
The network interface’s name must be in this file for the
host to answer a BOOTP or TFTP request.
The download file is in the
correct directory and is
world-readable
The download file must be in the correct directory and
world-readable. Specify the complete pathname for the
download file in the BOOTP configuration file or, a add a
default pathname to the download filename.
The network interface and host
are in the same IP network
Some hosts will not allow BOOTP replies across IP
networks. Either use a host running a different operating
system or put the network interface in the same IP
network as the host.
Sep 01
Compuprint PageMaster 450 User Guide 6-31
DHCP Troubleshooting
DHCP Troubleshooting
Area to Check
Explanation
DHCP is enabled on the network
interface.
Use the Define Server DHCP Enabled
command.
If you manually enter an IP address, DHCP is
automatically disabled.
Make sure the DHCP server is
operational.
Check to see that the DHCP server is on and is
functioning correctly.
Did the network interface get its IP
address from the DHCP server?
Refer to the DHCP Manager on your Windows
DHCP server for information about addresses
currently in use. If the DHCP server does not list
your network interface’s IP address, there many be
a problem.
RARP Troubleshooting
Area to Check
Explanation
The network interface’s name and
hardware address in the host’s /
etc/ethers file
The network interface’s name and hardware
address must be in this file for the host to answer a
RARP request.
The network interface’s name and
IP address in the /etc/hosts file
The network interface’s name and IP address must
be in this file for the host to answer a RARP
request.
The operating system
Many operating systems do not start a RARP
server at boot time. Check the host’s RARPD
documentation for details, or use the ps command
to see if there is a RARPD process running.
PostScript Problems
PostScript printers will silently abort jobs if they detect an error.
Sep 01
Area to Check
Explanation
The network interface is
communicating with the
printer
To test a PostScript printer use the Test Port 1 PostScript
Count 2. This command will send 2 pages of PostScript
data out the parallel port. Watch the indicators on the printer
to verify that the network interface is communicating with
the printer.
If the printer is capable of bidirectional communication, use
the Test Service PRQLPSEPS_xxxxxx_PS PostScript
Count 5 command. This will transfer data both to and from
the printer. Autoselection must be disabled and the printer
must be configured as a PostScript printer for this test to
succeed.
6-32
Compuprint PageMaster 450 User Guide
Ethernet Network Interface Troubleshooting
Area to Check
Explanation
Service Characteristics
Issue the Show Service Characteristics command. If
the service rating is zero, the parallel port is in use.
Verify that the PostScript characteristic and
appropriate protocols have been enabled on the
service.
Port Counters
If PostScript jobs appear to print but nothing comes
out of the printer, verify the amount of data sent from
the host. Issue the appropriate print command from the
host system. After the job has completed, use the
Show Port 1 Counters command.
Bitmap Graphics
If files that contain embedded bitmap graphics print incorrectly, it is because the bitmaps are being sent as
actual binary data and binary data cannot be printed via serial or parallel interfaces.
Most major application packages have provisions to print using either “binary postscript” (for printers connected to the network via LocalTalk) or “hex postscript” (for printers connected to the network via a serial
port or parallel port). If your application does not have this provision, ask the application vendor for an
upgrade version or “patch” that will add the “hex postscript” function.
Technical Support
If you are experiencing an error that is not listed in the Troubleshooting appendix or if you are unable to fix the
error, contact your point of purchase or Technical Support as listed in Appendix A.
When you report a problem, please provide the following information:
•
Your name, and your company name, address, and phone number
•
Printer model number
•
Printer serial number
•
Software version (use the Show Server command to display)
•
Network configuration, including the information from a Netstat command
•
Description of the problem
•
Debug report (stack dump), if applicable
•
Status of the unit when the problem occurred (please try to include information on user and network
activity at the time of the problem).
‹
‹
‹
Sep 01
Chapter 7
Using DRAM DIMMs, FLASH
DIMMs and Power-on Files
In this Chapter . . .
Sep 01
„
“About this Chapter” on page 7-2
„
“Installing DRAM Memory DIMMS” on page 7-2
„
“Installing a FLASH DIMM Module” on page 7-5
„
“Using the Power-On Files Feature” on page 7-7
7-2
Compuprint PageMaster 450 User Guide
Installing DRAM Memory DIMMS
About this Chapter
This chapter describes the procedures for installation of DRAM memory DIMMs and FLASH DIMM modules. Downloading software to the FLASH DIMM module is also discussed in this chapter.
Installing DRAM Memory DIMMS
1. Ensure that the printer power switch is set to the OFF [ O ] position.
2. Disconnect the power cord from the wall outlet.
Sep 01
Compuprint PageMaster 450 User Guide
7-3
3. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull controller
assembly towards you to remove from printer.
4. Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM
DIMM slot as shown below. When properly seated, gently push down on the DIMM until the white
braces close and snap onto the ends of the DIMM.
Sep 01
7-4
Compuprint PageMaster 450 User Guide
Installing DRAM Memory DIMMS
5. Reinstall the controller assembly. Once firmly in place, push and hand tighten the thumbscrews in a
clockwise direction.
6. Connect the power cord to the wall outlet.
7. Turn the printer power switch to the ON [ I ] position.
Sep 01
Compuprint PageMaster 450 User Guide
7-5
Installing a FLASH DIMM Module
1. Ensure that the printer power switch is set to the OFF [ O ] position.
2. Disconnect the power cord from the wall outlet.
3. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull controller
assembly towards you to remove from printer.
Sep 01
7-6
Compuprint PageMaster 450 User Guide
Installing a FLASH DIMM Module
4. Carefully insert a FLASH DIMM module in FLASH DIMM slot as shown below. When properly
seated, gently push down on the DIMM until the white braces close onto the ends of the DIMM.
NOTE:
To remove the FLASH DIMM, pull the white braces away from the ends of the DIMM until the
DIMM snaps out of the slot.
5. Reinstall the controller assembly. Once firmly in place, push and hand tighten the thumbscrews in a
clockwise direction.
Sep 01
Compuprint PageMaster 450 User Guide
Power-on Files Defined
7-7
6. Connect the power cord to the wall outlet.
7. Turn the printer power switch to the ON [ I ] position.
Using the Power-On Files Feature
Power-on Files Defined
If an optional FLASH DIMM or hard disk drive is installed in your printer, your printer has the capability of
storing additional power-on files which can be read and interpreted at power-on. See “FLASH Menu” on
page 4-20 and “DISK Menu” on page 4-21
Power-on files can contain either PCL or PostScript language content. Examples of power-on files include
soft fonts, and macro/overlay definitions. The FLASH DIMM can store approximately 8MB of file storage,
the hard disk drive storage depends on the size of the drive that is installed in your printer.
NOTE:
Power-on files are processed at power-on initialization only and not at the start of every print
job.
Optional control panel menu selections become available when either of these options are installed and
power-on files are detected. See “FLASH Menu” on page 4-20 and “DISK Menu” on page 4-21
Sep 01
7-8
Compuprint PageMaster 450 User Guide
Using the Power-On Files Feature
NOTE:
Contact the technical support team at your point of purchase for additional information
regarding loading and using power-on files.
‹
‹
‹
Sep 01
Appendix A
Sep 01
General Information
„
“About this Appendix” on page A-2
„
“Specifications” on page A-2
„
“Printable Area” on page A-3
A-2
Compuprint PageMaster 450 User Guide
Specifications
About this Appendix
Provides printer specifications and information on the EP cartridge and the printable area of a page.
Specifications
Main Unit
Printing principle
Semiconductor laser beam scanning Xerography
Print speed
45 pages per minute
(A4 sideways feed, identical content for printing)
Warm-up time
Max. 60 seconds after power-on or deep sleep mode (at 22° C)
Resolution
240, 400, 480, 600 dpi (fixed)
400, 480/400, 600/480, 600 dpi (variable)
Paper capacity
Multi bypass feeder: 50 sheets or up to 3/16” (5 mm high) (at
80 g/m2)
Paper sizes
Cassette: A5 to A3 (A5 available only for cassette 1)
Multi bypass feeder: Postcard up to A3
Output tray capacity
500 sheets (A4, 80 g/m2)
Noise
During printing: max. 46 dB
During standby: max. 36 dB
Power requirements
100V type: 100 V AC (min. 90 V, max. 110 V), 50/60 Hz
Power consumption
During operation: max 580 W (110 V type)
Temperature range for
operation
50 to 90° F (10 to 35° C)
Humidity range for operation
15 to 85% (no condensation)
Dimensions
Base
Width: 762 mm (30 in.)
Depth: 520 mm (20.5 in.)
Height: 486 mm (19.1 in.)
Base (with HCF, and Finisher/Stapler Installed)
Width: 1549 mm (61 in.)
Depth: 711 mm (28 in.)
Height with Finisher/Stapler in lowest position: 1092 mm (43
in.)
Height with Finisher/Stapler in highest position: 1651 mm (65
in.)
Weight
about 106 lbs. (48 kg) (without paper or EP cartridge)
300 lbs. (136 kg) with Finisher
Ambient conditions for storage
Temperature: -20 to 40° C (-4 to 104° F)
Temperature 15 to 85% (no condensation)
Service life
Assuming A4 size and 5% coverage:
EP cartridge (10,000 page type): about 10,000 pages
EP cartridge (20,000 page type): about 20,000 pages
However, service life depends on print contents.
Sep 01
Compuprint PageMaster 450 User Guide
Normal printing
A-3
CAUTION: The EP cartridge requires special care. Failure to follow these precautions may
result in poor printer performance or damage to your printer.
„
Do not remove the EP cartridge from its packing until use. If it is removed, immediately put it back
into the packing.
„
Avoid direct sunlight. Keep the EP cartridge in the following environment:
z
Temperature: 0 to 35ºC Humidity: 15 to 80% RH (no condensation).
„
Do not place the EP cartridge in a location with high temperature and high humidity.
„
Do not turn the cartridge over and do not stand it on its end.
„
Keep the EP cartridge away from CRT, disk drive, floppy drive, or any magnetic objects.
„
Keep the EP cartridge out of reach of children.
To order an EP cartridge, contact your point of purchase.
Printable Area
Normal printing
Printable area is up to 5/32” (4 mm) from the edge of each side of a sheet of paper.
Wide printing
When the host computer issues the command for wide printing, then the printable area is from edge to edge
on all sides of a sheet of paper. However, depending on the paper type, edge-to-edge printing may not be
possible.
‹
Sep 01
‹
‹
A-4
Compuprint PageMaster 450 User Guide
Printable Area
Sep 01
Appendix B
Safety Notes and
Regulatory Compliances
In this Chapter . . .
Sep 01
„
“About this Appendix” on page B-2
„
“Safety Notes” on page B-2
„
“Regulatory Compliances” on page B-4
B-2
Compuprint PageMaster 450 User Guide
Safety Notes
About this Appendix
Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable
regulatory compliances of your printer.
Safety Notes
WARNING: Two power specifications are listed below. The specifications that apply to your
machine depend on your machine configuration. Connect the power plug only to a properly
rated power outlet. Otherwise, it can cause a fire or shock hazard. If in doubt, contact your
point of purchase.
Rated voltage 110V
Rated frequency 50/60Hz
Rated voltage 220-240V
Rated frequency 50/60Hz
WARNING: Never use multi-plug adaptors to plug multiple power plugs in the same outlet.
Be sure to operate the machine on a sole-use receptacle. Multiple connectors can cause
the outlet to overheat and cause a fire. Use of controls, adjustments or performance of
procedures other than those specified in this manual may result in hazardous laser radiation exposure.
Power Source, Power Cord and Accessory Cable Precautions
„
If you use a cord with an unspecified current rating, the machine or plug may emit smoke or become
hot to the touch externally.
„
Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. Do not place a
heavy object on the cord. A damaged cord can cause a fire or shock hazard.
„
Never touch a power cord with wet hands. Danger of electric shock exists.
„
If the power cord is broken or insulated wires are exposed, contact your point of purchase for a
replacement. Using a damaged cord can cause a fire or shock hazard.
„
When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can damage it and cause a fire or shock hazard.
„
Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine's interior can cause a shock hazard.
„
When the machine is not used over an extended period of time, switch it off and unplug it. If an
unused machine is left connected to a power source for a long period, degraded insulation can cause a
shock, leak current, or fire hazard.
„
Once a month, unplug the machine and check the power cord for the following.
z
The power cord is plugged firmly into a receptacle.
z
The plug is not excessively heated, rusted, or bent.
z
The plug and receptacle are free of dust.
z
The cord is not cracked or frayed.
Sep 01
Compuprint PageMaster 450 User Guide
Location and Environment Precautions
B-3
Switch off the machine before connecting the interface cable or optional accessory. Connecting the cable or
accessory with a live machine can cause a shock hazard.
CAUTION: Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a non-negligible amount of current that can generate heat
and eventually cause a fire over an extended period of time.
CAUTION: Do not unplug or plug the machine in while it is on. Unplugging a live connector
can deform the plug and cause a fire.
Location and Environment Precautions
„
Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause a fire or shock hazard.
„
When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved
with the power cord connected, it can cause damage to the cord which could result in a fire or shock
hazard.
„
When moving the machine, do not tilt it more than 10 degrees. If tilted excessively, the machine may
fall over and cause injuries.
„
The machine is capable of operating normally within the following recommended environmental limits.
„
„
Temperature range 10-35° C Humidity range15-85%(no condensation)
Humidity should be 70% or below at 32° C and temperature should be 28° C or below at 85% humidity.
„
Do not expose the machine to direct sunlight. Exposure to direct sunlight can adversely affect the
machine's performance.
„
For information on how to secure the printer against movement or tipping in case of an earthquake,
please contact your point of purchase.
„
Place the machine on a level and sturdy surface that can withstand the machine weight. If tilted, the
machine may fall over and cause injuries.
„
The machine weighs about 48kg. When carrying the equipment, play it safe. Get help.
„
When lifting the machine, face the front panel and firmly grip the recessed areas provided on both
sides of the machine. Never try to lift the machine by gripping any other areas. Lifting the machine by
gripping any other areas can cause the fall of the machine, resulting in injuries.
„
When lifting the machine, get a firm footing and bend your knees to avoid possible injuries to your
back.
NOTE:
Sudden temperature fluctuations can affect copy quality. Rapid heating of a cold room can
cause condensation inside the machine, directly interfering with image transfer.
Fire, Smoke and Shock Precautions
Sep 01
„
Do not place any liquid container such as a vase or coffee cup on the machine. Spilled water can cause
a fire or shock hazard.
„
Do not place any metal part such as staples or clips on the machine. If metal and flammable parts
migrate into the machine, they can short internal components, and cause a fire or shock hazard.
B-4
Compuprint PageMaster 450 User Guide
Regulatory Compliances
„
If debris (metal or liquid) migrates into the machine, switch off and unplug the machine. Contact your
point of purchase. Operating a debris-contaminated machine can cause a fire or shock hazard.
„
Never open or remove machine covers that are secured with screws unless specifically instructed in
the "User's Manual."
„
A high voltage component can cause a shock hazard.
„
Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can
cause smoke or fire.
„
Never throw a drum cartridge into an open flame. Toner remaining in the cartridge can cause an
explosion and you can get burnt.
„
Do not place a magnet near the safety switch of the machine. A magnet can activate the machine accidentally, resulting in injuries.
„
Do not place any heavy object on the machine. An off-balance machine can fall over or the heavy
object can fall, causing injuries.
„
Do not use a highly flammable spray near the machine. It can cause a fire.
„
Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell,
or if water is spilled into the machine. These conditions can result in a fire. Immediately switch off and
unplug the machine, and contact your point of purchase.
„
To prevent a fire or shock hazard, follow the instruction below based on your machine configuration.
If in doubt, contact your point of purchase.
CAUTION: Do not place the machine near heaters or volatile, flammable, or combustible
materials such as curtains that may catch fire.
Paper Jam Precautions
„
The fuser becomes very hot in operation. If a paper jam has occurred, turn the power off and wait at
least 40 minutes before removing the drum cartridge and touching the fuser section.
„
When clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
Doing so can cause injuries. Contact your point of purchase.
„
When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece
of paper remaining in the machine can cause a fire.
„
If a sheet of paper is not able to be removed or wrapped around the heat roller, do not try to remove
it by yourself. Doing so can cause injuries. Switch off the machine immediately, and contact your point
of purchase.
Regulatory Compliances
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Sep 01
Compuprint PageMaster 450 User Guide
Class 1 Laser Device and CDRH Compliance
B-5
„
Reorient or relocate the receiving antenna.
„
Increase the separation between the equipment and receiver.
„
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
„
Consult with the dealer or an experienced radio/television technician for help.
„
Always use the power cord provided with your machine. When an extension power cord is required,
always use a properly rated cord.
„
In Japan: 125V/15A
„
In other countries: Contact your point of purchase.
If your machine is a 220-240V model, there is no need to attach a separate earth line since the earth connection is incorporated in the power line. Plug it into a properly rated outlet.
Class 1 Laser Device and CDRH Compliance
This equipment is certified as a Class 1 laser product. This means that the machine does not emit hazardous
laser radiation.
Do not try anything which is not instructed in this User’s guide. An unauthorized operation can cause injuries
or damage to the machine.
This equipment is in the 2nd class category (information equipment to be used in a residential area or an
adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference
by Information Technology Equipment aimed at preventing radio interference in such residential area.*
When used near a radio or TV receiver, it may become the cause of radio interference. Read the instructions
for correct handling.
* This regulation applies only to Japan.
This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services
(DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
1968. This means that the printer does not emit hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within the protective housings and external
covers, the laser beam cannot escape from the machine during any phase of user operation.
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 1976. These regulations apply to laser products marketed in
the United States. The label on the printer indicates compliance with the CDRH regulations and must be
attached to laser products marketed in the United States.
Radio and Television Interference
When installed at a certain location, the machine may cause interference with radio and television reception.
If you notice flickering or distorted images or noises on your audio-visual units, your machine may be causing
radio interference.
Switch it off, and if the interference disappears, the machine is the cause of radio interference. Perform the
following procedure until the interference is corrected.
Sep 01
„
Move the machine and the TV and/or radio away from each other.
„
Reposition or reorientate the machine and TV and/or radio.
„
Unplug the machine, TV and/or radio, and replug them into outlets that operate on different circuits.
B-6
Compuprint PageMaster 450 User Guide
Regulatory Compliances
„
Reorientate the TV and/or radio antennas and cables until the interference stops. For an outdoor
antenna, ask your local electrician for support.
„
Use coaxial cable antennas.
‹
‹
‹
Sep 01
Appendix C
Printing Font Summaries
In this Chapter . . .
Sep 01
„
“About this Appendix” on page C-2
„
“Printing a Font Summary” on page C-2
„
“PostScript Font Summary” on page C-3
„
“PCL Font Summary” on page C-7
C-2
Compuprint Page Master 450 User Guide
Printing a Font Summary
About this Appendix
This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your
printer.
Printing a Font Summary
Your printer has the capability of printing summaries of all installed PCL or PostScript fonts. To print a Font
Summary, follow these steps:
1. From the Ready status, press MENU, the control panel display will read:
Menu
Paper Menu
2. Press PREVIOUS or NEXT until the display reads:
Menu
Functions
3. Press SELECT, the display will read:
Functions
Reset Printer
4. Press NEXT or PREVIOUS until the display reads:
Functions
Print Fonts
5. Press SELECT, the display will read:
Print Fonts
PCL Fonts
NOTE:
You may toggle between PCL Fonts and Postscript Fonts using the PREVIOUS or NEXT
push-buttons.
6. Press SELECT. A multi page Font Summary will print.
Examples of PCL and PostScript Font Summaries follow.
Sep 01
Compuprint Page Master 450 User Guide
PostScript Font Summary
Sep 01
C-3
C-4
Compuprint Page Master 450 User Guide
PostScript Font Summary
PostScript Font Summary (contíd)
Sep 01
Compuprint Page Master 450 User Guide
PostScript Font Summary (cont’d)
PostScript Font Summary (cont’d)
Sep 01
C-5
C-6
Compuprint Page Master 450 User Guide
PostScript Font Summary
PostScript Font Summary (contíd)
Sep 01
Compuprint Page Master 450 User Guide
PostScript Font Summary (cont’d)
PCL Font Summary
Sep 01
C-7
C-8
Compuprint Page Master 450 User Guide
PCL Font Summary
PCL Font Summary (cont’d)
‹
‹
‹
Sep 01
Appendix D
Frequently Used Ethernet
Commands
In this Chapter . . .
Sep 01
•
“About this Appendix” on page D-2
•
“Server Commands” on page D-3
•
“Protocol Commands” on page D-6
D-2
Compuprint Page Master 450 User Guide
About this Appendix
This appendix lists some of the most frequently-used commands of the Print Server command set. More
information about the command set, including additional options, can be found in the Ethernet Network
Interface Manual on the Electronic Library CD-ROM.
Please note the following before continuing:
•
In this command set appendix the NIC is referred to as the Server.
•
Commands are divided into Server (general), Port, and Protocol sections. Within each section, commands are listed alphabetically.
•
Commands may require privileged user status. Enter Set
word when prompted.
•
When you enter a Define or Purge command, you must reboot the Server for the command to take
effect.
•
When the abbreviated syntax “{EN|DIS}” is shown, you must choose either Enabled or Disabled to
complete the command.
Privileged,
then enter the privileged pass-
Each section lists additional information needed to use the command table in that section.
Sep 01
Compuprint Page Master 450 User Guide
Server Commands
D-3
Server Commands
Frequently-used Server Commands
Command
Sep 01
Option(s)
Description
DEFINE SERVER BOOTP {EN|DIS}
Enables or disables querying for a BOOTP
host at system boot time.
DEFINE SERVER DHCP {EN|DIS}
Enables or disables querying for a DHCP
host at system boot time.
DEFINE SERVER GATEWAY ipaddress
Specifies the host to be used as a TCP/IP
gateway to forward packets between
networks. Enter an IP address.
DEFINE SERVER
INCOMING option
BOTH
Enables incoming LAT and Telnet
connections.
LAT
Enables only incoming LAT connections.
NONE
Disables incoming connections.
TELNET
Enables only incoming Telnet connections.
PASSWORD
Causes the server to prompt for a password
for all incoming connections.
NOPASSWORD
Allows connections to be established
without prompting for a password.
DEFINE SERVER IPADDRESS ipaddress
Sets the Server’s network IP address.
DEFINE SERVER LOADHOST ipaddress
Specifies the TCP/IP host from which the
Server requests its run-time code.
DEFINE SERVER LOGIN PASSWORD
Sets a new password that will be required
before incoming logins are accepted. You
will be prompted for the new password (up
to 6 alphanumeric characters,
case-insensitive).
DEFINE SERVER NAME “newname”
Specifies a new name for the Server.
Names are restricted in length; generally a
name of 11 or fewer characters is
permissible.
DEFINE SERVER NETWARE LOADHOST server
Specifies the NetWare host from which the
Server requests its run-time code. Enter a
file server name of up to 11 characters.
DEFINE SERVER PRIVILEGED PASSWORD
Sets a new password that will be required
for privileged user status. You will be
prompted for the new password (up to 6
alphanumeric characters, case-insensitive).
DEFINE SERVER RARP {EN|DIS}
Enables or disables querying for a RARP
host at system boot time.
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Frequently-used Server Commands
Command
Option(s)
Description
DEFINE SERVER SOFTWARE “filename”
Specifies the name or path (TCP) of the
software download file. The filename can be
up to 11 characters, and the pathname can
be up to 26. The Server will add a “.SYS”
extension.
DEFINE SERVER SUBNET MASK ipmask
Specifies the subnet mask to be used for
the Server. The ipmask must be in n.n.n.n
format.
HELP option
<nothing>
Displays a list of top-level (general) Help
topics.
<keyword>
Displays information about the keyword(s)
entered. Multiple keywords must be
specified in the order they occur in a
command.
DEFINE SERVICE “name” PORT num
Creates a new service and associates it with
the specified port.
DEFINE SERVICE
“name” option
Toggles whether the named service can be
used to service networks running the
specified protocol. RTEL applies to TCP/IP
networks.
APPLETALK {EN|DIS}
LAT {EN|DIS}
NETWARE {EN|DIS}
RTEL {EN|DIS}
DEFINE SERVICE
“name” option
BANNER {EN|DIS}
When Enabled, causes the Server to print a
banner page before jobs.
BINARY {EN|DIS}
When Enabled, the Server will not process
data passed through the service. This
characteristic should be enabled when
printing PCL data.
EOJ string
Causes the Server to send an end-of-job
string to the attached device after every
job. Enter an end string or the word none.
FORMFEED {EN|DIS}
When Enabled, causes the Server to append
a formfeed to the end of LPR print jobs.
PSCONVERT {EN|DIS}
When Enabled, causes the Server to place a
PostScript wrapper around each job.
SOJ string
Causes the Server to send a start-of-job
string to the attached device before every
job. Enter a start string or the word none.
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Server Commands
D-5
Frequently-used Server Commands
Command
Option(s)
Description
DEFINE SERVICE
“name” option
TCPPORT string
Specifies a raw TCP listener socket for the
service. Enter a socket number (4000 to
4999) or the word none.
TELNETPORT string
Specifies a TCP listener socket for the
service. Unlike TCPport, this option
performs Telnet IAC interpretation on the
data stream. Enter a socket number (4000
to 4999) or the word none.
DELAY num
Schedules a reboot after num minutes. Enter
a value from 0 to 120.
CANCEL
Cancels an impending initialization.
FACTORY
Reboots the server to its factory default
settings.
NOBOOT
Forces the Server to stop in Boot
Configuration Mode rather than fully
rebooting.
RELOAD
Forces the Server to download new
operational code and reprogram its
flash-ROM.
<nothing>
Logs out the current port (the port that
issued the command).
PORT num
Logs out the specified port.
LOCAL
Removes the definitions of all local services.
“service”
Removes the definition of the specified
service.
INITIALIZE option
LOGOUT option
PURGE SERVICE
option
SET PRIVILEGED
Enters privileged mode, provided the user
enters the proper privileged password when
prompted.
{SHOW|MONITOR} QUEUE
Displays the status of Server queues once
(Show) or continually every three seconds
(Monitor).
{SHOW|MONITOR} SERVER
Displays Server information once (Show) or
continually every three seconds (Monitor).
{SHOW|MONITOR}
SERVICE option
<nothing>
Displays characteristics about all configured
services once (Show) or continually every
three seconds (Monitor).
“service”
Displays only characteristics related to the
named service.
ALL
Zeroes all port, node, and Server counters.
PORT num
Zeroes port counters for the specified port.
ZERO COUNTERS
option
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Protocol Commands
In the following table, PROTO is an abbreviation for the optional keyword PROTOCOL
Protocol Commands
Command
Option(s)
Description
DEFINE PROTO
APPLETALK option
{EN|DIS}
Enables or Disables the AppleTalk protocol
for the Server.
ZONE newzone
Places the Server in a zone other than the
default.
{EN|DIS}
Enables or Disables the TCP/IP protocol for
the Server.
GATEWAY ipaddr
Same as “DEFINE SERVER GATEWAY
ipaddress” on page D-3.
IPADDRESS ipaddr
Same as “DEFINE SERVER IPADDRESS
ipaddress” on page D-3.
LOADHOST ipaddr
Same as “DEFINE SERVER LOADHOST
ipaddress” on page D-3.
NAMESERVER ipaddr
Specifies the IP address of the host that will
resolve text host names into their numeric
equivalents for TCP/IP connection attempts.
DEFINE PROTO LAT
option
{EN|DIS}
Enables or Disables the LAT protocol for the
Server.
DEFINE PROTO
NETWARE option
{EN|DIS}
Enables or Disables the NetWare (IPX)
protocol for the Server.
DSCONTEXT string
Configures the NetWare Directory Services
context in which the Server is located. For
more information about NDS contexts, see
your NDS documentation.
DSLICENSE string
Configures the NetWare Directory Services
license needed to enable NDS on your Server.
Enter the license string obtained from your
dealer or Lantronix.
DSTREE string
Configures the NetWare Directory Services
tree in which the Server is located. For more
information about NDS trees, see your NDS
documentation.
NATIVE
Configures the Server to use the “native
mode” frame format.
ETHER_II
Configures the Server to use Ethernet v2
frame format.
802_2
Configures the Server to use 802.2 frame
format with NetWare SAPs.
SNAP
Configures the Server to use 802.2 frame
format with SNAP SAPs.
DEFINE PROTO IP
option
DEFINE PROTO
NETWARE
ENCAPSULATION
option {EN|DIS}
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D-7
Protocol Commands
Command
Option(s)
Description
DEFINE PROTO NETWARE LOADHOST server
Same as see “DEFINE SERVER NETWARE
LOADHOST server” on page D-3.
PURGE PROTO
NETWARE ACCESS
option
ALL
Removes all entries from the NetWare access
list.
server
Removes entries from the NetWare access
list that are related to the specified file server.
{SHOW|MONITOR} protocolname
◆
Sep 01
Displays operating characteristics of the
specified protocol.
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