Comfort Flame CCL3924PRA Installation manual

F
PI
LO
LO
OF
HI
REMOTE
OFF
N
TO
UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
24" and 30" Remote Ready
(Yellow Flame Model Shown)
CCL3924NR, CCL3924PR, CCL3924NRA, CCL3924PRA
CCL3930NR, CCL3930PR, CCL3930NRA, CCL3930PRA
Also Design-Certified As Vented Decorative Appliances When
Not Used With Hand-Held Thermostat Remote
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ­flammable
vapors and liquids in the ­vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
Table of Contents
Safety................................................................... 2
Local Codes......................................................... 5
Product Identification............................................ 5
Unpacking............................................................ 5
Product Features.................................................. 6
Remote Control Accessories................................ 6
Air For Combustion and Ventilation...................... 6
Installation............................................................ 9
Operation............................................................ 20
Inspecting Burners............................................. 23
Cleaning and Maintenance................................. 24
Troubleshooting.................................................. 25
Specifications..................................................... 29
Wiring Diagram................................................... 29
Parts................................................................... 30
Replacement Parts............................................. 32
Technical Service............................................... 32
Service Hints...................................................... 32
Parts Central...................................................... 33
Accessories........................................................ 34
Warranty...............................................Back Cover
Safety
WARNING: Improper
installation, adjustment,
alteration, service or
maintenance can cause
injury or property damage. Refer to this manual
for correct installation
and operational procedures. For assistance or
additional information
consult a qualified installer, service ag ency or
the gas supplier.
WARNING: This appliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-built fireplace or in a
listed ventless firebox enclosure. It is design-certified for these installations
in accordance with ANSI
Z21.11.2. Exception: Do
not install this appliance
in a factory-built fireplace
that includes instructions
stating it has not been tested or should not be used
with unvented gas logs.
2
WARNING: This is an
unvented gas-fired heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be installed in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
www.desatech.com
111161-01K
SAFETY
Continued
WARNING: This product
contains and/or generates
chemicals known to the state
of California to cause cancer or
birth defects or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or service this fireplace.
Improper use of this fireplace
can cause serious injury or
death from burns, fire, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
flu, with headaches, dizziness or nausea. If
you have these signs, the heater may not
be working properly. Get fresh air at once!
Have heater serviced. Some people are
more affected by carbon monoxide than others. These include pregnant women, people
with heart or lung disease or anemia, those
under the influence of alcohol and those at
high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
111161-01K
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
WARNING: Do not allow fans
to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young children when they are in the room
with heater. When using the handheld remote accessory, keep selector switch in the OFF position
to prevent children from turning
on burners with remote.
Keep the appliance area clear
and free from combustible materials, gasoline and other flammable vapors and liquids.
www.desatech.com
3
SAFETY
Continued
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. To prevent performance problems, the
use of a propane/LP fuel tank of less
than 100 lb. capacity is not recommended
(propane/LP units only).
4. If you smell gas
•shut off gas supply
•do not try to light any appliance
•do not touch any electrical switch; do not
use any phone in your building
•immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions
•if you cannot reach your gas supplier,
call the fire department
5. This heater shall not be installed in a
bedroom or bathroom unless installed as
a vented appliance (see Installing Damper
Clamp Accessory for Vented Operation,
page 12).
6. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualified chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney flue may create and distribute
soot within the house. Inspect chimney
flue for damage. If damaged, repair flue
and firebox before operating heater.
7. Do not burn solid-fuel in a masonry or
UL127 factory-built fireplace in which a
vent-free room heater is installed.
8. If fireplace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside fireplace will cause glass to
burst. Make sure there are no obstructions
across openings of fireplace.
9. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off
heater and call a qualified service person.
Note: During initial operation, slight smoking may occur due to log curing and heater
burning manufacturing residues.
4
10.To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 24.
11.Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
12.This heater needs fresh, outside air ventilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 25.
13.Do not run heater
•where flammable liquids or vapors are
used or stored
•under dusty conditions
14.Do not use this heater to cook food or burn
paper or other objects.
15.Do not use heater if any part has been exposed to or under water. Immediately call
a qualified service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
16.Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
17.Turn heater off and let cool before servicing, installing or repairing. Make sure
the remote selector switch is in the OFF
position. Only a qualified service person
should install, service or repair heater.
18.Make sure the remote selector switch is
in the OFF position when you are away
from home for long periods of time.
19.This heater must not be connected to any
external electrical source.
20.Operating heater above elevations of
4,500 feet may cause pilot outage.
21.Provide adequate clearances around air
openings.
www.desatech.com
111161-01K
Local Codes
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note: Where listed vented decorative logs are required, thermostat operation is not permitted.
State of Massachusetts: The installation must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-fired supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
Product Identification
Log Set
Piezo
Ignitor
Optional Selector Switch
Optional
Remote
Control
Flame
Adjustment
Knob
Base Grate
Control Knob
Figure 1 - Vent-Free Gas Log Heater (Logs May Vary By Model)
Unpacking
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
1. Remove logs and heater base assembly
from carton.
111161-01K
Note: Do not pick up heater base assembly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged call DESA Heating,
LLC at 1-866-672-6040 for replacement
parts before returning to dealer.
www.desatech.com
5
Product Features
Operation
Safety Pilot
This heater is clean burning. It requires
no outside venting. There is no heat loss
out a vent or up a chimney. Heat is generated by realistic dancing, yellow flames. This
heater is designed for vent-free operation
with flue damper closed. It has been tested
and approved to ANSI Z21.11.2 standard
for unvented heaters. This heater may also
be operated as a vented decorative (ANSI
Z21.60) product by opening flue damper
(non-thermostat models only).
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries or other sources
to light heater.
Remote Control Accessories
There are 2 optional remote controls that can
be purchased separately for this log heater:
• hand-held ON/OFF remote
• hand-held thermostat remote
See Accessories, page 34.
The hand-held thermostat may not be used
where vented decorative listing is required.
Air For Combustion and Ventilation
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efficient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, fireplaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
6
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is defined as
construction where:
a. walls and ceilings exposed to the outside atmosphere have a continuous
water vapor retarder with a rating of one
perm (6 x 10-11 kg per pa-sec-m2) or less
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
www.desatech.com
111161-01K
AIR FOR COMBUSTION AND VENTILATION
Continued
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining FreshAir Flow For Heater Location.
Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 defines a confined space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconfined space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the aggregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are
installed*, through openings not furnished
with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have
a confined or unconfined space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
111161-01K
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
_ ________ (volume of space) x 20 = (Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free fireplace
___________ Btu/Hr
Gas water heater*
___________ Btu/Hr
Gas furnace
___________ Btu/Hr
Vented gas heater
___________ Btu/Hr
Gas fireplace logs
___________ Btu/Hr
Other gas appliances* +__________ Btu/Hr
Total
=__________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
40,000 Btu/Hr
Gas water heater
___________
39,000 Btu/Hr
Vent-free fireplace
+__________
79,000 Btu/Hr
Total
=__________
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/Hr
used.
_ _______ Btu/Hr (maximum the space can
support)
_ _______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 51,200 Btu/Hr (maximum the
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a confined
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr fireplace, if lower Btu/
Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is
an unconfined space. You will need no additional
fresh air ventilation.
www.desatech.com
7
AIR FOR COMBUSTION AND VENTILATION
Continued
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the floor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the floor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
12"
Ventilation
Grills Into
Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
Outlet
Air
Outlet
Air
Ventilated
Attic
To Attic
To
Crawl
Space
Inlet
Air
Inlet Air
12"
Ventilated
Crawl Space
Figure 3 - Ventilation Air from Outdoors
Figure 2 - Ventilation Air from Inside
Building
8
www.desatech.com
111161-01K
Installation
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
NOTICE: State or local codes
may only allow operation of this
appliance in a vented configuration. Check your state or local
codes.
WARNING: A qualified service person must install heater.
Follow all local codes.
WARNING: Make sure the
selector switch is in the OFF position before installing heater.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox
must be cleaned of soot, creosote, ashes and loose paint by a
qualified chimney cleaner. Creosote will ignite if highly heated.
A dirty chimney flue may create
and distribute soot within the
house. Inspect chimney flue for
damage. If damaged, repair flue
before operating heater.
111161-01K
WARNING: Seal any fresh
air vents or ash clean-out doors
located on floor or wall of fireplace. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney flue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 12.
• in a recreational vehicle
• where curtains, furniture,
clothing or other flammable
objects are less than 42" from
front, top or sides of heater
• in high traffic areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
Important: Vent-free heaters add moisture
to the air. Although this is beneficial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventilation, page 6.
www.desatech.com
9
Installation
Continued
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where
you bought heater for proper type heater.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
B. Clearances from top of fireplace opening
to ceiling should not be less than 42".
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney flue damper open.
If running heater with damper
open, noncombustible material
above fireplace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
INSTALLATION AND CLEARANCES
(Vent-Free Operation Only)
Example
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling and adjoining wall.
Minimum Fireplace Clearance
to Combustible Materials
Side Wall 16"
Ceiling: 42"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log
Front Rear *
Size Height Depth Width Width
24"
17"
13"
28"
21"
30"
17"
13"
34"
24"
* Measured at 13" depth.
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured fireplace or listed
vent-free firebox.
Minimum Clearances for Side Combustible Material, Side Wall and Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and
wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the fireplace opening (see Figure 4).
Note: When installing your gas logs into
a manufactured firebox, follow firebox
manufacturer’s instructions for minimum
clearances to combustible materials.
10
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using
Mantel, page 11. If not using a mantel, follow
the information below.
You must have noncombustible material(s)
above the fireplace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up. If noncombustible material is
less than 12", you must install the fireplace
hood accessory. See Figure 5, page 11, for
minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate heater
with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented
Operation, page 12.
www.desatech.com
111161-01K
Installation
Continued
If Using Mantel
You must have noncombustible material(s)
above the fireplace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up. If noncombustible material is
less than 12", you must install the fireplace
hood accessory. Even if noncombustible
material is more than 12", you may need the
hood accessory to deflect heat away from
your mantel shelf. See Figure 5, 6 and 7 for
minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate heater
with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented
Operation, page 12.
Noncombus- Requirements for Safe
tible Material Installation
Distance (A)
12" or more
Noncombustible material
okay.
B e t w e e n 8 " Install fireplace hood accesand 12"
sory (GA6050, GA6052 or
GA6053 see Accessories,
page 34).
Less than 8"
Noncombustible material
must be extended to at
least 8". See Between 8"
and 12", above. If you cannot extend material, you
must operate heater with
flue damper open.
Mantel Shelf
10"
8"
Underside
of Mantel
Shelf
6"
2
1/2"
All minimum
distances are
in inches
Minimum
Noncombustible
Material
(A)
12"
18"
20"
Minimum
Noncombustible
Material Height
22"
24"
Log Set
All
Models
Top of
Fireplace
Opening
Distances to
Underside of
Mantel
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Mantel Shelf
12"
Underside
of Mantel
Shelf
10"
8"
6"
All minimum
distances are
in inches
2 1/2"
Minimum
Noncombustible
Material
8"
Min.
12"
15"
18"
20"
Log Set
18", 24",
30" Models
All
Hood
(GA6050,
GA6052)
Distances to
Underside of
Mantel
TopModels
of
Fireplace
Opening
Figure 7 - Minimum Mantel Clearances
When Using Hood
Mantel Clearances
Heat Resistant
Material
(A)
In addition to meeting noncombustible material clearances, you must also meet required
clearances between fireplace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearances
If you meet minimum clearance between
mantel shelf and top of fireplace opening, a
hood is not required (see Figure 6).
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
111161-01K
www.desatech.com
11
Installation
Continued
Determining Minimum Mantel Clearances
When Using a Hood
If minimum clearances in Figure 6, page 11,
are not met, you must have a hood. When
using a hood there are still certain minimum
mantel clearances required. Follow minimum
clearances shown in Figure 7, page 11, when
using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels become hot during operation. Walls
and mantels above the firebox
may become hot to the touch.
If installed properly, these temperatures meet the requirements
of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate logs only with flue
damper open
• raise mantel to an acceptable
height
• remove mantel.
Floor Clearances
A. If installing appliance on the floor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14"
to the fireplace, you must install appliance
at least 5" above the combustible flooring
(see Figure 9).
Hearth
5"
Min.
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-fuel
burning fireplace with a working flue and
constructed of noncombustible material.
If you choose to use your heater as a manually-controlled model (no remote control
installed), you may use this heater as a vented
product. There are three reasons for operating
your heater in the vented mode.
1. Fireplace does not meet the clearance to
combustibles requirements for vent-free
operation.
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you,
you must permanently open chimney flue
damper. You must install the damper clamp
accessory (to order, see Accessories, page
34). This will insure vented operation (see
Figure 10, page 13). The damper clamp will
keep damper open. Installation instructions
are included with clamp accessory.
See chart below for minimum permanent flue
opening you must provide. Attach damper
clamp so the minimum permanent flue opening will be maintained at all times.
Chimney Height
14"
Min.
Combustible
Material
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
12
Combustible
Material
6' to 15'
15' to 30'
Minimum Permanent
Flue Opening
39 sq. inches
29 sq. inches
Area of Various Standard Round Flues
Diameter
Area
5"
20 sq. inches
6"
29 sq. inches
7"
39 sq. inches
8"
51 sq. inches
www.desatech.com
111161-01K
Installation
Continued
Damper
Clamp
Damper
Damper
Clamp
Damper
Masonry Fireplace
Damper
Manufactured Fireplace
Figure 10 - Attaching Damper Clamp
INSTALLING HEATER BASE
ASSEMBLY
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
WARNING: You must secure
this heater to fireplace floor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken fireplace, special care
is needed. You must raise the
fireplace floor to allow access to
heater control panel. This will insure adequate air flow and guard
against sooting and controls being damaged. Raise fireplace floor
with noncombustible material.
Make sure material is secure.
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided)
(if allowed by local codes)
• sealant resistant to propane/LP gas, not
provided
• electric drill with 3/16" masonry drill bit
Note: Install optional remote receiver and
hand-held remote kit (see Accessories, page
34) before installing gas log heater. See installation instructions included with the kit.
1. Apply pipe joint sealant lightly to male
threads of the fitting to be threaded into
gas regulator. Connect approved flexible
gas hose to gas regulator of heater (see
Figure 11).
2. Locate masonry screws in hardware
package.
3. Position heater base assembly in fireplace.
4. Place logs in their proper positions on
heater base.
5. Center heater base and logs front to back
and side to side in fireplace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through holes in
mounting flanges (see Figure 12). If installing in a brick-bottom fireplace, mark
screw locations in mortar joint of bricks.
8. Remove heater base from fireplace.
9. Drill holes at marked locations using 3/16"
masonry drill bit.
Flexible Gas Hose
(if allowed by local codes)
Fitting
Figure 11 - Attaching Flexible Gas Hose
to Heater
Masonry
Screw
CAUTION: Do not pick up
heater base assembly by burners.
This could damage heater. Only
handle base assembly by grates.
IMPORTANT: Make sure heater burners are level.
If heater is not level, heater will not work properly.
111161-01K
Mounting
Flanges
Figure 12 - Attaching Base Assembly to
Fireplace Floor
www.desatech.com
13
Installation
Continued
10.Attach base assembly to fireplace floor
using two masonry screws (in hardware
package) (see Figure 12, page 13).
11.Connect to gas supply. See Connecting
To Gas Supply.
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualified service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP heater directly to the
propane/LP supply. This heater
requires an external regulator
(not supplied). Install the external regulator between the heater
and propane/LP supply.
WARNING: Never connect
natural gas heater to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certified equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment
shutoff valve from your dealer.
14
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
13. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 14, page 15).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to fireplaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
Propane/LP
Supply Tank
External
Regulator
with Vent
Pointing
Down
Figure 13 - External Regulator With Vent
Pointing Down
www.desatech.com
111161-01K
Installation
Continued
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 14.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into heater controls. If sediment trap is not
installed or is installed wrong, heater may
not run properly.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or fittings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak detection fluid to all joints. Bubbles
forming show a leak. Correct all
leaks at once
CAUTION: Make sure external regulator has been installed
between propane/LP supply
and heater. See guidelines under Connecting to Gas Supply,
page 14.
Propane/LP
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure Testing Gas Supply
Pressure)
Piping System
Natural
Approved
Test Pressures In Excess Of 1/2 PSIG
From Gas Meter
Flexible
(3.5 kPa)
(5"
W.C.**
to
Gas Hose (if
1. Disconnect appliance with its appliance
10.5"
W.C.
allowed by
main gas valve (control valve) and equipPressure)
local codes)
ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
2.
Cap
off open end of gas pipe where equip3" Minimum
ment shutoff valve was connected.
Cap Pipe Tee
3. Pressurize supply piping system by either
NippleJoint
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
Gas Control
Sediment Trap
valve located on or near gas meter for
Figure 14 - Gas Connection
natural gas or using compressed air.
* Purchase the optional CSA design-certified 4. Check all joints of gas supply piping sysequipment shutoff valve from your dealer.
tem. Apply noncorrosive leak detection
** Minimum inlet pressure for purpose of input
fluid to gas joints. Bubbles forming show
adjustment.
a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
fittings for leaks.
CSA DesignCertified Equipment
Shutoff Valve With
1/8" NPT Tap*
111161-01K
www.desatech.com
15
Installation
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from propane/LP supply tank to equipment shutoff valve for
propane/LP gas (see Figure 16) or from
gas meter to equipment shutoff valve for
natural gas (see Figure 17). Apply noncorrosive leak detection fluid to gas joints.
Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Open
Closed
Figure 15 - Equipment Shutoff Valve
Propane/LP
Equipment
Tank
Shutoff Valve
Pressure Testing Heater Gas
Connections
1. Open equipment shutoff valve (see Figure 15).
2. Open propane/LP supply tank valve or
main gas valve located on or near gas
meter for natural gas.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from propane/LP supply tank to equipment shutoff valve for
propane/LP gas (see Figure 16) or from
gas meter to equipment shutoff valve for
natural gas (see Figure 17). Apply noncorrosive leak detection fluid to gas joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 20).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, page 21).
Installing Remote Receiver
Unit
1. Disconnect switch wires from control valve.
2. Remove Phillips head screws and heat
shield.
3. Remove switch plate (see Figure 18).
Discard after removing.
Screws
Front
Back
Control Valve Location
Figure 16 - Checking Gas Joints
Equipment
Shutoff Valve
Wires
Figure 18 - Switch Plate and Wiring
Harness (Switch Plate and Orientation
May Vary Depending On Model)
Gas Meter
Control Valve Location
Figure 17 - Checking Gas Joints
16
www.desatech.com
111161-01K
Installation
Continued
4. Install remote receiver unit onto gas log
heater base using Phillips head screws
(see Figure 19).
5. Connect wires as shown in Figure 20.
Front
Screws
Installing 9-Volt Battery in Receiver
1. Locate back of receiver under front burner
of heater.
2. Locate battery clip mounted on back of
receiver.
3. Slide a 9-volt battery through clip.
4. Attach terminal wires to battery.
Back
Receiver
Remote
Receiver
Figure 19 - Installing Remote Receiver
9-Volt
Battery
Terminal
Battery Wires
Clip
Figure 21 - Installing Receiver on Back
of Base
White Wire From
Receiver
Red Wire
From
Receiver
Valve
Figure 20 - Connecting Wires
INSTALLING WIRELESS handHeld REMOTE control
ACCESSORY
Two 9-volt alkaline batteries (not included)
are required to operate this heater with the
wireless hand-held remote control set. One
battery must be installed in the receiver and
one in the hand-held remote control unit.
Note: Only use alkaline batteries.
Installing 9-Volt Battery (Not Included) in
Hand-Held Remote Control Unit
1. Remove battery cover on back of remote
control unit.
2. Attach terminal wires to battery. Place
battery into battery housing.
3. Replace battery cover onto remote control
unit.
Remote
Control Unit
Battery
Cover
Terminal
Wires
9-Volt
Battery
Battery
Housing
Figure 22 - Installing Battery in HandHeld Remote Control Unit
111161-01K
www.desatech.com
17
Installation
Continued
INSTALLING LOGS
Front Log
(#1)
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to Hi, check
to see if flames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
Each log is marked with a number. These
numbers will help you identify the log when
installing. It is very important to install these
logs exactly as instructed. Do not modify logs.
Only use logs supplied with heater.
1. Place front log (#1) on grate fingers. Make
sure front log rests firmly between grate
fingers and grate base (see Figure 23).
2. Place base of middle log (#2) in the Ushaped slots of grate base. The cutout on
the right of middle log should fit over the
burner (see Figure 24). Make sure front
of middle log is resting on tabs of grate
base.
3. Locate pegs on bottom of back log (#3).
Slide pegs into holes in grate base behind
burner (see Figure 25).
Grate
Fingers
Grate
Base
Figure 23 - Installing Front Log (#1)
(CCL3930PR/NR Shown)
Middle Log (#2)
Burner
Tab
U-Shaped
Slot
Figure 24 - Installing Middle Log (#2)
(CCL3930PR/NR Shown)
Pegs
Hole in
Grate
Base
Burner
Figure 25 - Installing Rear Log (#3)
(CCL3930PR/NR Shown)
18
www.desatech.com
111161-01K
Installation
Continued
4. Locate pegs on bottom of crossover log
(#4). Slide pegs into holes located in
middle log (#2) and back log (#3). See
Figure 26, for placement.
5. Locate pegs on bottom of crossover log
(#5). Slide pegs into holes located in
crossover log (#4) and front log (#1). See
Figure 27.
6. Locate pegs on bottom of crossover log
(#6). Slide pegs into holes located in
middle log (#2) and front log (#1). See
Figure 28.
Log #2
7. For CCL3930PR/NR Only Locate holes
on bottom of crossover log (#7). Slide
onto pegs located in crossover log (#6)
and middle log (#2). See Figure 29.
8. Add lava rock around base of heater if
desired. Do not place any lava rock on
logs or burner.
Pegs
6
Pegs
Log #2
Log #3
Front Log (#1)
Figure 28 - Installing Crossover Log (#6)
(CCL3930PR/NR Shown)
Holes
Crossover
Log (#6)
7
Figure 26 - Installing Crossover Log (#4)
(CCL3930PR/NR Shown)
Crossover
Log (#4)
Pegs
Middle Log
(#2)
Figure 29 - Installing Crossover Log
(#7) to Models CCL3930PR/PRA and
CCL3930NR/NRA Only
Front Log (#1)
Figure 27 - Installing Crossover Log (#5)
(CCL3930PR/NR Shown)
111161-01K
www.desatech.com
19
Operation
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not follow these instructions exactly,
a fire or explosion may result
causing property damage, personal injury or loss of life.
WARNING:
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside fireplace
will cause glass to burst. Make
sure there are no obstructions
across opening of fireplace.
•You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before running heater.
A. This appliance has a pilot which must
be lighted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electric switch; do
not use any phone in your building.
•Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
•If you cannot reach your gas supplier,
call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier.
Force or attempted repair may result in
a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be present. Open damper or window to
vent smell. This will only last a
few hours.
Note: Home owners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full flames of the HI heat setting but will
find the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in the OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
20
www.desatech.com
111161-01K
Operation
Continued
4. Press in and turn control knob clockwise
to the OFF position (see
Figure 30).
5. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B”
in the safety information, page 20. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see Figure 30).
Note: You may be running this heater for
the first time after hooking up to gas supply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 22.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
•If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10.Wait one minute and switch selector switch
to the ON position to light burners.
11.Set flame adjustment knob to any level
between HI and LO.
Control
Flame Adjustment
Knob
Knob
PILOT
LO
O FF
Ignitor
Button
ON
IH
REMOTE
OFF
ON
Selector Switch
in OFF Position
Figure 30 - Control Knob and Ignitor
Button Location
111161-01K
12.To leave pilot lit and shut off burners only:
turn control knob clockwise
to the
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automatically with selector switch in the
ON position.
Pilot Burner
Ignitor
Electrode
Propane/LP Gas
Ignitor
Electrode
Pilot Burner
Natural Gas
Figure 31 - Pilot
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
to the
OFF position.
2a.Set selector switch in the OFF position.
2b.If Using Optional Hand-Held remote:
Set selector switch in the OFF position to
keep from draining battery.
3. Close equipment shutoff valve (see Figure
15, page 16).
www.desatech.com
21
Operation
Continued
MANUAL LIGHTING
PROCEDURE
On/Off Series (Model HRC101)
1. Follow steps 1 through 6 under Lighting
Instructions, page 21.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
Lighting Instructions, page 21.
optional Hand-Held
REMOTE OPERATION
Note: Hand-held remote control accessories
must be purchased separately (see Accessories, page 34). Follow instructions included
with the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting
Instructions on page 21.
After lighting, let pilot flame burn for about
one minute. Turn control knob to ON position.
Adjust flame adjustment knob anywhere between HI and LO. Slide the selector switch to
the REMOTE position (see Figure 32).
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn the burner on and
off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Control
Flame Adjustment
Knob
Knob
IH
O FF
PILOT
ON
ON
OFF
REMOTE
LO
Hold the control button on the hand-held
remote until burner turns on. Hold the control button again until burner turns off (see
Figure 33).
To Lock press both buttons on hand-held
remote control until light stops flashing. Handheld remote control is now locked. If the fire
is on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
To Unlock press both buttons together
on hand-held remote control until the light
stops flashing. The hand-held remote is now
unlocked.
Indicator
Light
Control
Button
Figure 33 - On/Off Hand-Held Remote
Control Unit (HRC101)
Thermostat Series (Model
HRC201)
The hand-held remote can be operated using
either the manual mode (MANU) or thermostatic mode (AUTO) (see Figure 34). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
Digital
Locks
Display
System to
Shows
Prevent
Temperature
Accidental
and Settings
Ignition
Turns HandHeld Remote
Turns
On or Off and
Burners
Allows You
On or Off
to Choose
the Manual
Increases or
Setting
Decreases
Room
Selects
Temperature in °C/°F Mode AUTO Mode
AUTO Mode
Button
ROOM
TEMP
LOCK
Selector Switch in Remote Position
Figure 32 - Setting the Selector Switch,
Control Knob and Flame Adjustment
Knob for Remote Operation
MANU
AUTO
SET
TEMP
TEMP
ºC/ºF
POWER
AUTO
Figure 34 - Thermostat Hand-Held
Remote Control Unit (HRC201)
22
www.desatech.com
111161-01K
Operation
Continued
Manual Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press the MANU button to turn on the
fireplace.
3. Press the POWER and LOCK buttons
together to turn off the fireplace.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press AUTO button to select this mode.
3. Set the desired room temperature by
pressing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons
together to turn off the fireplace
Note: Do not leave the hand-held remote in
the AUTO mode close to the fireplace. The
radiant heat from the fireplace will turn off the
fireplace. Ideally, place the hand-held remote
in the center of the room facing towards the
fireplace.
Note: Do not hold the hand-held remote for
a long time. Body temperature will affect its
operation in the AUTO mode.
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the fireplace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Auto Shutoff Feature
1. If the average room temperature reaches
a range of 82° F (28° C) to 92° F (33° C),
the hand-held remote control will perform a
safety override and shut the fireplace off. This
feature is not available in the MANU mode.
2. The receiver continuously receives signals from the hand-held remote to control
the room temperature. If the hand-held
remote is misplaced, obstructed or for any
reason cannot transmit to the receiver, the
receiver will shut off the fireplace. This will
occur in 8 or more minutes depending
upon location of remote transmitter and
strength of batteries.
Key Pad Lock Feature
This feature allows the user to lock/unlock the
keypad on the hand-held remote in the MANU
or AUTO mode to prevent inadvertent operation (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in
either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
Inspecting Burners
Check pilot flame pattern and burner flame
patterns often.
Propane/LP
Gas
Pilot Burner
Natural Gas
PILOT FLAME PATTERN
Figure 35 shows a correct pilot flame pattern.
Figure 36, shows an incorrect pilot flame pattern. The incorrect pilot flame is not properly
heating the thermocouple. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown
in Figure 36
• turn heater off (see To Turn Off Gas to Appliance, page 21)
• see Troubleshooting, page 25
Note: The pilot flame on natural gas units will
have a slight curve, but the flame should be
blue and have no yellow or orange color.
Thermocouple
Figure 35 - Correct Pilot Flame Pattern
Pilot Burner
Propane/LP
Gas
Pilot Natural Gas
Burner
Thermocouple
Figure 36 - Incorrect Pilot Flame Pattern
111161-01K
www.desatech.com
23
Cleaning and Maintenance
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways
of heater clean. Inspect these
areas of heater before each use.
Have heater inspected yearly
by a qualified service person.
Heater may need more frequent
cleaning due to excessive lint
from carpeting, pet hair, bedding
material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
Burner Injector Holder and
Pilot Air Inlet Hole
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning flame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualified service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center
may carry compressed air in a can. If using compressed air in a can, please follow the directions
on the can. If you don’t follow directions on the
can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 37).
3. Blow air through the ports/slots and holes
in the burner.
4. Check injector holder located at end of
burner tube again. Remove any large
24
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into burner repeat steps 3 and 4.
Clean pilot assembly also. A yellow tip on
pilot flame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot flame comes out
of the pilot assembly (see Figure 38). With the
unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
Burner
Tube
Injector
Holder
Primary Air
Inlet Holes
Figure 37 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Burner
Tube
Pilot Assembly
Pilot Air
Inlet Hole
Figure 38 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, page 18, to properly replace
logs.
• Replace log(s) if broken or chipped (dimesized or larger).
main burner
Periodically inspect all burner flame holes
with heater running. All slotted burner flame
holes should be open with yellow flame present. All round burner flame holes should be
open with a small blue flame present. Some
burner flame holes may become blocked by
debris or rust, with no flame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner flame holes will create soot.
www.desatech.com
111161-01K
Troubleshooting
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
When ignitor button is
pressed, there is no spark at
ODS/pilot
1.Ignitor electrode not con- 1.Reconnect ignitor cable
nected to ignitor cable
2.Ignitor cable pinched or 2.Free ignitor cable if pinched
wet
by any metal or tubing.
Keep ignitor cable dry
3.Piezo ignitor nut is loose
3.Tighten nut holding piezo
ignitor to base panel of log
set. Nut is located behind
base panel
4.Broken ignitor cable
4.Replace ignitor cable
5.Bad piezo ignitor
5.Replace piezo ignitor
6.Ignitor electrode positioned 6.Replace pilot assembly
wrong
7.Ignitor electrode broken
7.Replace pilot assembly
REMEDY
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
1.Gas supply turned off or
equipment shutoff valve
closed
2.Control knob not in PILOT
position
3.Control knob not pressed in
while in PILOT position
4.Air in gas lines when installed
1.Turn on gas supply or open
equipment shutoff valve
2.Turn control knob to PILOT
position
3.Press in control knob while
in PILOT position
4.Continue holding down
control knob. Repeat igniting operation until air is
removed
5.Depleted gas supply (pro- 5.Contact local propane/LP
pane/LP only)
gas company
6.ODS/pilot is clogged
6.C l e a n O D S / p i l o t ( s e e
Cleaning and Maintenance,
page 24) or replace ODS/
pilot assembly
7.Gas regulator setting is not 7.Replace gas regulator
correct
111161-01K
www.desatech.com
25
Troubleshooting
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame
goes out when control knob
is released
1.Control knob not fully
pressed in
2.Control knob not pressed in
long enough
1.Press in control knob fully
3.Equipment shutoff valve not
fully open
4.Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot flame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5.Thermocouple connection
loose at control valve
6.Thermocouple damaged
7.Control valve damaged
Burner does light after ODS/
pilot is lit
1.Burner orifice clogged
2.Inlet gas pressure is too
low
3.Thermopile leads disconnected or improperly connected
4.Burners will not come on in
remote position
2.After ODS/pilot lights, keep
control knob pressed in 30
seconds
3.Fully open equipment shutoff valve
4.A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 24) or replace ODS/
pilot assembly
5.Hand tighten until snug,
then tighten 1/4 turn more
6.Replace pilot assembly
7.Replace control valve
1.Clean burner (see Cleaning
and Maintenance, page 24)
or replace burner orifice
2.Contact local natural or
propane/LP gas company
3.Reconnect leads (see Wiring Diagram, page 29)
4.Replace battery in transmitter and receiver
Delayed ignition burner
1.Manifold pressure is too
low
2.Burner orifice clogged
1.Contact local natural or
propane/LP gas company
2.Clean burner (see Cleaning
and Maintenance, page 24)
or replace burner orifice
Burner backfiring during
combustion
1.Burner orifice is clogged or
damaged
2.Damaged burner
3.Gas regulator defective
1.Clean burner (see Cleaning
and Maintenance, page 24)
or replace burner orifice
2.Replace damaged burner
3.Replace gas control
www.desatech.com
111161-01K
26
Troubleshooting
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
Slight smoke or odor during
initial operation
1.Not enough air
Moisture/condensation noticed on windows
1.Not enough combustion/ 1.Refer to Air for Combustion
ventilation air
and Ventilation requirements (page 6)
Heater produces a whistling
noise when burner is lit
1.Turning control knob to HI 1.Turn control knob to LO
position when burner is
position and let warm up
cold
for a minute
2.Air in gas line
2.Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3.Air passageways on heater 3.Observe minimum installation
blocked
clearances (see page 9)
4.Dirty or partially clogged 4.Clean burner (see Cleaning
burner orifice
and Maintenance, page 24)
or replace burner orifice
White powder residue forming
within burner box or on adjacent walls or furniture
1.When heated, vapors from 1.Turn heater off when usfurniture polish, wax, carpet
ing furniture polish, wax,
cleaners, etc. may turn into
carpet cleaners or similar
white powder residue
products
Remote does not function
1.Battery is not installed. Bat- 1.Replace 9-volt batteries
tery power is low
in receiver and hand-held
remote control
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
1.Metal expanding while 1.This is normal with most
heating or contracting while
heaters. If noise is excescooling
sive, contact qualified service person
111161-01K
REMEDY
1.Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, page 24)
2.Gas regulator defective
2.Replace gas control
3.Residues from manufac- 3.Problem will stop after a few
turing processes and logs
hours of operation
curing
www.desatech.com
27
Troubleshooting
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Heater produces unwanted 1.Heater burning vapors from
odors
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement above)
2.Gas leak. See Warning
statement at top of page
1.Open window and ventilate room. Stop using odor
causing products while
heater is running
Heater shuts off in use (ODS 1.Not enough fresh air is
operates)
available
2.Low line pressure
1.Open window and/or door
for ventilation
2.Contact local natural or
propane/LP gas company
3.C l e a n O D S / p i l o t ( s e e
Cleaning and Maintenance,
page 24)
3.O D S / p i l o t i s p a r t i a l l y
clogged
Gas odor even when control 1.Gas leak. See Warning
knob is in OFF position
statement at top of page
2.Control valve defective
Gas odor during combustion
28
1.Foreign matter between
control valve and burner
2.Gas leak. See Warning
statement at top of page
www.desatech.com
2.Locate and correct all leaks
(see Checking Gas Connections, page 15)
1.Locate and correct all leaks
(see Checking Gas Connections, page 15)
2.Replace control valve
1.Take apart gas tubing and
remove foreign matter
2.Locate and correct all leaks
(see Checking Gas Connections, page 15)
111161-01K
Specifications
CCL3924PR, CCL3924PRA, CCL3930PR
and CCL3930PRA
• Rating (Variable): 20,000/39,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8.0" W.C.
• Inlet Gas Pressure (in. of water):
Max 14" W.C., Min* 11" W.C.
CCL3924NR, CCL3924NRA, CCL3930NR
and CCL3930NRA
• Rating (Variable): 20,000/39,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max 10.5" W.C., Min* 5" W.C.
* For the purpose of input adjustment
Wiring Diagram
On
Receiver
Off
Remote
Black
Red
Red
Thermopile
111161-01K
TPTH
TH
Gas Control
TPTH TP
White
www.desatech.com
29
Parts
MODELS
CCL3924PR, CCL3924PRA, CCL3924NR, CCL3924NRA
CCL3930PR, CCL3930PRA, CCL3930NR and CCL3930NRA
2
5
3
1
4
8
9
28
11
20
7
12
30
14
6
10
28
Note: Items
28 and 29
are Natural
Gas only.
29
15
17
16
18
13
23
19
22
20
21
31
24
25
30
27
26
18
www.desatech.com
111161-01K
Parts
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
PART NUMBER
KEY CCL3924PR CCL3924PRA CCL3930PR
NO. CCL3924NR CCL3924NRA CCL3930NR
CCL3930PRA
CCL3930NRA DESCRIPTION
1
2
3
4
5
6
7
111340-01
111341-01
111342-01
111343-01
111344-01
111345-01
111346-01
105958-03
105959-03
105960-03
105961-03
105962-03
105963-04
—
111340-02
111341-02
111342-02
111343-02
111344-01
111345-02
—
105958-02
105959-02
105960-02
105961-02
105962-03
105963-02
105929-02
PART NUMBER
KEY CCL3924PR CCL3924NR CCL3930PR
NO. CCL3924PRA CCL3924NRA CCL3930PRA
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
PP225
—
098249-01
098264-02
111124-01
099056-17
103284-02
102772-01
099387-09
103781-02
—
103345-01
M11084-38
**
098271-10
102445-01
103587-02
104099-01
098304-01
103784-02
103784-01
M12461-26
—
—
103342-03
111331-03
099998-01
—
PP231
098249-01
098264-02
111124-01
099056-16
103284-02
102772-01
099387-12
—
103781-01
103345-01
M11084-38
**
098271-10
102445-01
103587-02
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103342-03
111331-03
099998-01
PP225
—
098249-01
098264-02
111124-01
099056-17
103284-02
102772-01
099387-09
103781-02
—
103345-01
M11084-38
**
098271-10
102445-01
103587-02
104099-01
098304-01
103784-02
103784-01
M12461-26
—
—
103342-03
111331-03
099998-01
Front Log
Middle Log
Back Log
Left Back Crossover Log
Left Top Crossover Log
Right Btm Crossover Log
Right Top Crossover Log
CCL3930NR
CCL3930NRA DESCRIPTION
—
PP231
098249-01
098264-02
111124-01
099056-16
103284-02
102772-01
099387-12
—
103781-01
103345-01
M11084-38
**
098271-10
102445-01
103587-02
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103342-03
111331-03
099998-01
ODS Pilot Assembly LP
ODS Pilot Assembly NG
ODS Nut
Male Connector
Burner Retainer Spring
Burner Orifice Injector
Wiring Harness
Burner
Pilot Tube
Gas Control Valve LP
Gas Control Valve NG
Lower Bracket
Screw, #8 x 0.38
Painted Base Assembly
Ignitor Cable
Piezo Ignitor
Plate, Switch
Heat Shield
Screw
Flame Adjustment Knob
Off-Pilot-On Knob
Screw
Pilot Tube (Regulator to Pilot)
Pilot Regulator
Burner Outlet Tube Kit LP
Burner Outlet Tube Kit NG
Switch
QTY
1
1
1
1
1
1
1
QTY
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
1
1
1
1
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01
103877-01 103877-01
100565-01 100565-01
100639-01 100639-01
101137-02 101137-02
GA6060
GA6060
—
HRC201
** Not a field replaceable part.
111161-01K
100563-01
103877-01
100565-01
100639-01
101137-02
GA6060
—
100563-01
103877-01
100565-01
100639-01
101137-02
GA6060
—
www.desatech.com
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Hardware Kit
Lava Rock
Thermostat Remote
1
1
1
1
1
1
1
31
Replacement Parts
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 33) or call DESA Heating,
LLC at 1-866-672-6040 for referral information. A list of authorized dealers can be found
by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
Technical Service
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at www.desatech.com.
Service Hints
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
32
You may feel your gas pressure is too low.
If so, contact your local propane/LP gas
supplier.
www.desatech.com
111161-01K
Parts Central
These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Those Heater Guys
255 E. Stowell Street
Upland, CA 91786
909-928-3011
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
www.washerparts.com
Tool & Equipment, Co.
5 Manila Ave
Hamden, CT 06514
1-800-397-7553
203-248-7553
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-888-619-7060
sales@portableheaterparts.com
techservice@portableheaterparts.com
FBD
1349 Adams Street
Bowling Green, KY 42103
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
franktalk@aol.com
Master Parts Dist.
1251 Mound Ave. NW
Grand Rapids, MI 49504
616-791-0505
1-800-446-1446
Fax: 616-791-8270
www.nbmc.com
111161-01K
East Coast Energy Products
10 East Route 36
W. Long Branch, NJ 07764
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
21st Century
2950 Fretz Valley Road
Perkasie, PA 18944
215-795-0400
800-325-4828
Laporte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550
843-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
cuisales@aol.com
www.desatech.com
33
Accessories
NOTICE: All accessories may
not be available for all fireplace
models.
Purchase these accessories from your
local dealer. If they can not supply these
accessories, either contact your nearest
Parts Central or call DESA Heating, LLC at
1-866-672-6040 for information. You can also
write to the address listed on the back page
of this manual.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - HRC201
For all Remote-Ready Models. Allows the
gas log heater to be operated in a manually
or thermostatically controlled mode. You can
turn the gas log heater on and off without ever
leaving the comfort of your easy chair. A wallmount docking station is included.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deflect heat away from
mantel or wall above fireplace.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
flue damper for vented operation. Can be
used only with non-thermostat accessories.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - HRC101
For all Remote-Ready Models. Allows the
gas log heater to be turned on and off by using a hand-held remote control. A wall-mount
docking station is included.
Cleaning kit - cck
For all models. Your vent-free gas appliance
requires regular cleaning and maintenance to
prevent performance problems. This kit gives
you the tools and instructions to make it easy
to clean all critical areas of your appliance.
Information DVD
For all models. A care and maintenance
video is available by calling 1-866-672-6040.
You may also email your request to
productsupport@desaint.com.
34
www.desatech.com
111161-01K
NOTES
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
111161-01K
www.desatech.com
35
Warranty
KEEP THIS WARRANTY
Model (located on product or identification tag)______________________________
Serial No. (located on product or identification tag)___________________________
Date Purchased ___________________________
Keep receipt for warranty verification.
DESA HEATING, LLC LIMITED WARRANTIES
New Products
Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of one (1) year from the date of first purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of first purchase.
Factory Reconditioned Products
Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of first purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualified installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider
approved by DESA Heating, LLC. Warranty parts must be obtained through authorized dealers of this product and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).
This is DESA Heating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and fitness for a particular purpose to one
(1) year on new products and 30 days on factory reconditioned products from the date of first purchase.
DESA Heating, LLC makes no other warranties regarding this product.
DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall
not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or
consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
111161 01
NOT A UPC
DESA Heating, LLC
2701 Industrial Drive
Bowling Green, KY 42101
www.desatech.com
1-866-672-6040
111161-01
Rev. K
09/08