CyberResearch CYRAQ 21A User`s manual

0
®
Displays
CYRAQ 17A Series
®
17" Super-Bright Rack-, Panel-, and
VESA-Mount Flat-Panel Displays with
Optional AR Bonding™ Technology
USER’S MANUAL
VER. 1.1 • MAR 2007
No part of this manual may be reproduced without permission
CyberResearch , Inc.
®
www.cyberresearch.com
25 Business Park Dr., Branford, CT 06405 USA
203-483-8815 (9am to 5pm EST) FAX: 203-483-9024
®
CYRAQ® 17A Series
CyberResearch Displays
©Copyright 2007
All Rights Reserved.
March 22, 2007
The information in this document is subject to change without prior notice
in order to improve reliability, design, and function and does not represent
a commitment on the part of CyberResearch, Inc.
In no event will CyberResearch, Inc. be liable for direct, indirect, special,
incidental, or consequential damages arising out of the use of or inability
to use the product or documentation, even if advised of the possibility of
such damages.
This document contains proprietary information protected by copyright.
All rights are reserved. No part of this manual may be reproduced by any
mechanical, electronic, or other means in any form without prior written
permission of CyberResearch, Inc.
Trademarks
“CyberResearch®,” and “CYRAQ® 17A series,” are trademarks of
CyberResearch, Inc. Other product names mentioned herein are used for
identification purposes only and may be trademarks and/or registered
trademarks of their respective companies.
• NOTICE •
CyberResearch, Inc. does not authorize any CyberResearch product for
use in life support systems, medical equipment, and/or medical devices
without the written approval of the President of CyberResearch, Inc. Life
support devices and systems are devices or systems which are intended
for surgical implantation into the body, or to support or sustain life and
whose failure to perform can be reasonably expected to result in injury.
Other medical equipment includes devices used for monitoring, data
acquisition, modification, or notification purposes in relation to life
support, life sustaining, or vital statistic recording. CyberResearch
products are not designed with the components required, are not subject
to the testing required, and are not submitted to the certification required
to ensure a level of reliability appropriate for the treatment and diagnosis of
humans.
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25 Business Park Drive
Branford, CT USA
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®
CyberResearch Displays
CYRAQ 17A Series
Intentionally Blank
iv
©Copyright 2007 CyberResearch, Inc
®
CYRAQ® 17A Series
CyberResearch Displays
Table of Contents
1 Introduction.................................................................... 1
1.1
1.2
1.3
1.4
1.5
1.5.1
Why the CYRAQ® 17A?............................................................. 2
CyberResearch® AR Bonding™ Technology ............................ 3
Product Safety and Regulatory Information ............................. 4
General Specifications.............................................................. 5
Overview................................................................................... 9
System Requirements................................................................................................ 9
2 Setup............................................................................. 10
2.1
2.1.1
2.1.2
2.2
2.2.1
2.3
2.3.1
2.4
Unpacking the CYRAQ® 17A Series.........................................10
Your Package Contains: .......................................................................................... 10
Ordering Information ................................................................................................ 11
Rack Mounting.........................................................................12
Installation................................................................................................................ 12
Panel Mounting .......................................................................14
Panel Mounting the Monitor..................................................................................... 14
Display Connection .................................................................17
3 Using the CYRAQ® 17 .................................................. 19
3.1
3.1.1
3.2
3.2
User Controls ..........................................................................19
Hot Key Functions:................................................................................................... 21
0OSD Menu Layout .................................................................21
OSD Menu Layout ...................................................................22
4 Touchscreen................................................................. 23
4.1
4.1.1
4.1.2
4.1.3
4.2
4.2.1
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
4.2.7
Installation...............................................................................23
Serial Cable Connection .......................................................................................... 23
USB Cable Connection ............................................................................................ 24
Touchscreen Driver Installation ............................................................................... 24
Calibration ..............................................................................28
Calibration Options: ................................................................................................. 28
Configure Calibration Settings ................................................................................. 28
Calibration Routine .................................................................................................. 30
Calibration Test........................................................................................................ 31
Drawing Test............................................................................................................ 32
Right Click Emulation............................................................................................... 34
Touch Settings ......................................................................................................... 35
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Branford, CT USA
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CYRAQ 17A Series
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5 Product Care ................................................................ 36
5.1
5.1.1
5.1.2
5.1.3
Cleaning ..................................................................................36
Touchscreen ............................................................................................................ 36
LCD .......................................................................................................................... 36
Fan Filters ................................................................................................................ 37
6 Mechanical Drawings (Panel-Mount) ......................... 38
vi
©Copyright 2007 CyberResearch, Inc
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CYRAQ® 17A Series
CyberResearch Displays
Table of Figures
Figure 1: Rack Mounting Illustration ............................................................................... 13
Figure 2: Panel Mounting Illustration............................................................................... 15
Figure 3: Insert Mounting Clamps Illustration ................................................................. 16
Figure 4: Tighten Mounting Clamp Illustration................................................................ 16
Figure 5: Connection Layout (Rack-Mount Version Shown)........................................... 17
Figure 6: User Controls..................................................................................................... 19
Figure 7: Touchscreen Cable Layout................................................................................ 23
Figure 8: Splash Screen .................................................................................................... 24
Figure 9: Install Products .................................................................................................. 25
Figure 10: Calibration Target............................................................................................ 30
Figure 11: Calibration Target............................................................................................ 31
Figure 12: Click Settings Tab ........................................................................................... 34
Figure 13: Touch Settings Tab......................................................................................... 35
Figure 14: Fan Filter Location .......................................................................................... 37
Figure 15 Front Panel Dimensions ................................................................................... 38
Figure 16: Depth Dimensions ........................................................................................... 39
CyberResearch, Inc.
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CYRAQ 17A Series
viii
®
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©Copyright 2007 CyberResearch, Inc
®
CyberResearch Displays
CYRAQ® 17A Series
1 Introduction
Congratulations on your purchase of the most innovative and versatile LCD
monitor available today—the CYRAQ® 17A series with AR Bonding™ technology.
The CyberResearch CYRAQ 17A uses a groundbreaking flush-mount bezel design
making in-wall applications completely seamless. The CyRAQ 17A is also rackmountable.
The CYRAQ 17A series LCD monitor emits very low radiation levels and virtually no
electromagnetic field. Fully compatible with the PC and Macintosh, the CYRAQ 17A
series provides dual inputs (VGA and DVI) is “Plug & Play” compatible and also
complies with DDC1/DDC2B. The On Screen Display menu provides users with an
intuitive interface making it simple to quickly adjust the display.
The CYRAQ 17A series is the first ever 17″ 1280 x 1024 flat-panel flush-mount display
with a NEMA 4 rating and AR Bonding. It sets a new standard for clear, bright, flickerfree images and its NEMA 4X front bezel makes it ideal for use in industrial
environments.
CyberResearch, Inc.
25 Business Park Drive
Branford, CT USA
1
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CYRAQ 17A Series
®
CyberResearch Displays
1.1 Why the CYRAQ® 17A?
The CYRAQ® 17A concept was conceived in the Engineering Department at
CyberResearch as we began to examine how the recent advances in LCD technology and
image quality could potentially affect our market and customer base. The LCD monitor
today provides viewing angles comparable to CRTs with no discernable loss of picture
quality; an LCD resultantly provides crisp, clean, deep images WITHOUT screen glare.
Coupled with a flat screen, slim design, extremely low radiation discharge, and almost no
electromagnetic emissions, an LCD monitor can provide some very distinct advantages to
users in manufacturing, commercial and scientific applications.
Put simply, the innovation of the CYRAQ 17A series is derived from its size and
applications. Never before have the industrial, scientific and marine markets been able to
utilize large LCD monitors (17" 19" & 21") versatile enough to be panel-mounted, yet
robust and capable enough to perform in harsh environments. The CYRAQ 17A series
stainless steel enclosure not only provides an unmatched degree of protection to the unit’s
components, it dually helps achieve a NEMA 4X rating capable of sustaining normal
operation (when installed correctly) while enduring screen washdown and other
procedures commonly practiced in a harsh environment.
The CyberResearch, Inc. CYRAQ 17A series displays have been engineered to couple
with a revolutionary new mounting system that allows a user to panel-mount this display
without retrofitting disparate hardware, drilling holes, or welding mounting studs. The
mounting clamp system makes it a snap to panel-mount a CYRAQ 17A series display.
Currently, the CYRAQ family is comprised of many, many models including displays
featuring rear controls only, VESA mounting, choice of color and touchscreen (serial or
USB available). CyberResearch has also expanded the CYRAQ family to include the
CYRAQ® 12 (12″) & CYRAQ® 15 (15″) models, (in addition to 19", 21" & 24")
models—please call us or visit our website for more information.
`
2
©Copyright 2007 CyberResearch, Inc
®
CyberResearch Displays
CYRAQ® 17A Series
1.2 CyberResearch® AR Bonding™ Technology
Standard LCDs used in bright ambient light may appear “washed out” due to excessive
reflection from these lighting conditions. CyberResearch has developed a manufacturing
technique that reduces ambient light reflection inside the display case, making our LCDs
appear brighter—even in direct sunlight.
CyberResearch’s CYRAQ® 17A series employs our proprietary AR Bonding™
Technology, which seals the display and significantly reduces the transmission of
reflected light to the LCD. We’ve accomplished this by utilizing a high-quality bond that
optically couples the front cover glass to the face of the display. This technique
practically eliminates internal light reflection, which directly improves viewing quality.
Additionally, sealing the display with AR Bonding™ Technology greatly enhances its
structural integrity, providing superior shock protection and dually eliminating the
possibility of trapped moisture between the LCD and cover glass. This not only reduces
troublesome fogging in humid and moist conditions, it keeps condensation and wetness
away from your LCD.
Reducing the effect of ambient light reflection on your display can dramatically improve
its performance! When AR Bonding™ Technology is applied to a 250 nit display, it can
increase the effective contrast and provide the enhanced daylight viewing equivalent to
that of a 500 or 600 nit display without AR Bonding™ Technology. Minimizing refracted
ambient sunlight to the LCD yields a discernable increase in display performance.
CyberResearch, Inc.
25 Business Park Drive
Branford, CT USA
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P: (203) 483-8815; F: (203) 483-9024
www.cyberresearch.com
CYRAQ 17A Series
®
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1.3 Product Safety and Regulatory Information
Environment
1. Dewdrop atmosphere must be avoided.
2. Do not operate and/or store in high temperature and/or high humidity
atmosphere. If customer stores the product, keep in antistatic pouch at room
temperature.
3. Do not operate in high magnetic field—circuit boards may be broken down by
it.
4. Use an original protection sheet on product surface (polarizer). Adhesive type
protection sheet should be avoided, because it may change color and/or
properties of the polarizer.
Specification for Products
1. Do not display a fixed pattern an extended period of time, it may cause image
sticking. If a fixed pattern is displayed on the screen, use a screen saver.
2. This product’s luminance is affected by voltage variation, even if power source
applies the recommended voltage to backlight inverter.
4. Optical characteristics may be changed by input signal timings.
Others
1. All GND, GNDB, VDD and VDDB terminals should be connected without a
non-connected signal line.
2. Do not disassemble the product.
3. If customer would like to replace backlight lamps, contact CyberResearch, Inc.
4. If customer users rivets, do not to leave waste material in inside of display.
5. When customer returns product for repair and so on, pack it with original
packaging to avoid damage during shipping.
General specifications for the LCD
The following items are neither defects nor failures.
1. Response time, luminance and color gamut may change with ambient
temperature.
2. Optical characteristics ( e.g. luminance, display uniformity, etc. ) gradually is
going to change depending on operating time, and especially low temperature,
because the LCD has cold cathode fluorescent lamps.
4
©Copyright 2007 CyberResearch, Inc
®
CYRAQ® 17A Series
CyberResearch Displays
1.4 General Specifications
Display
Display Type
Video Input Types
Screen Size (viewable area, diagonal)
Display Filter Screen Size
Display Brightness
Display Filter Brightness
Resolution, maximum
Resolutions Supported
Screen Protection
Display Special Features
Maximum Number of Colors
Maximum Color Depth in Bits
Contrast Ratio
Aspect Ratio
° Horizontal
Viewing Angle
° Vertical
Vertical
Scanning
Frequency
Horizontal
Dot Pitch
Response Rate
GTG (gray-to-gray)
Backlight Type
LCD flat panel
Standard analog VGA (15-pin)
DVI (Digital Visual Interface)
17"
15" to 18"
500 nits (Super-Bright)
Super-bright (350 to 740 nits)
1280 x 1024 pixels
1280 x 1024 pixels
Glass
Anti-reflective coating
Optional AR-Bonding
16 million colors
24-bit color
600:1
5:4
140°
130°
56Hz....75Hz
31.5KHz....60KHz
0.26mm
8ms
CCFT
Chassis
Mounting Configuration
Protection Rating
Display Filter Protection
Front Panel Material
Chassis Material
Height, Rack Units
Front Panel Color
Rack-mount (EIA 19")
Swivel-arm mount
NEMA 4X
Water-resistant, corrosion-resistant (NEMA 4X)
Stainless steel
Stainless steel
8U (14")
Black
•
•
Chassis Special Features
•
CyberResearch, Inc.
25 Business Park Drive
Branford, CT USA
Features an ultracompact, corrosionresistant enclosure of heavy-duty
stainless steel (304 SS). All models
come with a water-resistant sealed
front panel suitable for washdown.
Built-in Poron® gasket seals between
rear of display and user panel. When
properly mounted in an appropriate
enclosure, these displays meet NEMA
4X standards for watertightness.
However, please note that most racks
do not meet NEMA 4 or 4X standards.
Units without touchscreen feature
antireflecting, antiglare, hard-coat
glass screens.
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Mounting
VESA Mounting Hole Pattern
Mounting Flanges
100x100mm VESA mounting holes
Built in (integral)
Touchscreen
Touchscreen Type
Touchscreen Interface
Light Transmittance of Touchscreen
Touchscreen Quantity of Wires
Touchscreen Manufacturer
Touchscreen OS Support
Touchscreen Resolution
Resistive touchscreen
USB
80%
5-wire
Hampshire
Windows XP
Windows NT
Windows 2000
Windows Me
Windows 98
Windows 95
Windows 3.x
MS-DOS
Linux
Macintosh OS
Windows CE
Windows NT 4
Windows 98SE
4096 x 4096 points
Indicators, Switches, & Controls
On Screen Display (OSD) Control Functions
Power On/Off Switch
Front Panel
Controls
Indicators
OSD Controls
Brightness
Contrast
Power On/Off
System in Sleep Mode
Brightness
Contrast
Horizontal position
Vertical position
Horizontal size
Color balance
Color temperature adjustment
Video source selection
Graphics/text mode select
Select language for OSD controls
Position of OSD controls
Reset to factory defaults
Phase adjustment
Sharpness
Auto adjustment
Gamma
1 on/off switch
Sealed OSD controls for menu navigation (5
membrane keys)
Via OSD controls
Via OSD controls
LED indicates power on
Shown by change in LED color
Signal Connectors
Video Input Connectors
Touchscreen Connector
HD15 (standard VGA) connector
DVI-D Dual Link (25-pin) connector
USB (Type A / rectangular female)
Cables
Video Cable Length (included)
Pointing Device Cable Length (included)
6
6 feet
6ft (1.83m)
©Copyright 2007 CyberResearch, Inc
®
CYRAQ® 17A Series
CyberResearch Displays
Power Supply
Nominal Input Voltage(s)
Input Voltage Range(s)
Input Frequency
Power Supply Input Connector
Cable from Power Supply to Display (length)
115/230VAC
100...240VAC
50/60Hz
NEMA standard male PC cord socket
6ft (1.83m)
DC Input Power Info
DC Power Input Connector on Display
On rear panel
On bottom of unit
Power Consumption
Power Consumption, typ. (power supply)
Power Consumption Details
48W (on), 2W (standby)
Input: 100-240VAC @ 50/60Hz
Cooling
Cooling Summary
Cooling Fans
Number of Fans of This Type
Fan Size
Volume of Air Movement (CFM
per fan)
Fan Location(s)
Air Filter Location
2 cooling fans
2
60mm X 60mm
16cfm
Rear
Rear
Environmental Specifications
Operating Temperature
Storage Temperature
Relative Humidity, noncondensing
Power Management
32°F....122°F (0°C....50°C)
-4°F....140°F (-20°C....60°C)
10%....95%
EPA Energy Star compliant
Dimensions – PANEL-MOUNT
Width
Height
Depth (including handles)
Depth Behind Panel
Protrusion from Rack (including
handles)
Panel-Mount Cutout, Width
Panel-Mount Cutout, Height
16.02" (407mm)
14.49" (368mm)
3.03" (77mm)
2.8" (71mm)
0.3" (7.62mm)
15.2" (386mm)
13.7" (348mm)
Dimensions – RACK-MOUNT
Width
Height
Depth (including handles)
Width, Rack-Mount
Height, Rack Units
Depth Behind Panel
Protrusion from Rack (including handles)
19" (482.6mm)
14" (355.6mm)
3" (76.2mm)
EIA standard 19 inches at flanges
8U (14")
2.8" (71.12mm)
0.3" (7.62mm)
Weight
Weight
Weight of External Power Supply
Display Filter Weight
CyberResearch, Inc.
25 Business Park Drive
Branford, CT USA
17.5lbs (7.94kg )
1.4lbs (635.03g )
Under 20 lbs.
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CYRAQ 17A Series
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®
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©Copyright 2007 CyberResearch, Inc
®
CyberResearch Displays
CYRAQ® 17A Series
1.5 Overview
The CyberResearch® CYRAQ® 17A series is a 17-inch analog/digital LCD monitor that
offers the highest quality images possible with dual analog and digital source input. The
CYRAQ 17A offers a 600:1 contrast ratio, 1280 x 1024 resolution, pixel pitch of
0.260mm, 140°/130° viewing angle, Analog/Digital video inputs, a scanning frequency
of 31.5-60 kHz horizontal and 56-75 Hz vertical, and advanced image scaling.
¾
¾
¾
¾
¾
¾
17" Viewable Screen Size
1280 x 1024 @ 67 Hz
0.26 MM Dot Pitch
Connects Via VGA (15-Pin) and Digital (DVI)
NEMA 4X Rating
Rack, Panel, or Swivel-Arm Mounted
1.5.1 System Requirements
To achieve optimum response time the CYRAQ 17A requires a computer with CPU
speeds of 486 or higher. The CYRAQ 17A is compatible with Windows and Macintosh
operating systems. To operate the display at its highest resolution a video card that
supports 1280 x 1024 pixels is required.
CyberResearch, Inc.
25 Business Park Drive
Branford, CT USA
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CyberResearch Displays
CYRAQ 17A Series
2 Setup
2.1 Unpacking the CYRAQ® 17A Series
Before unpacking it is very important to locate the CYRAQ 17A series monitor in a
suitable environment. Make sure the installation location has good ventilation, is out of
direct sunlight, away form excessive dust, dirt, heat, water, moisture and vibration. Please
see General Specifications section for environmental details.
2.1.1
1)
2)
3)
4)
5)
6)
7)
8)
9)
Your Package Contains:
1 CYRAQ 17A series display
1 CYRAQ Drivers & Manuals CD
1 Power Cable and connector
1 AC to DC Power Converter
1 VGA cable
1 DVI cable
1 User’s Manual
10-32 x 1/2″ Button Head Mounting Bolts.....................Rack-Mount Models Only
Mounting Clamps...........................................................Panel-Mount Models Only
Optional Accessories:
1) Longer VGA and DVI cables (call for available lengths)
2) 1 Touchscreen connector cable (USB or Serial) for Touchscreen models
3) SWC VESA mounting plate for VESA mount models
3 NOTE: If any of these items are missing or damaged contact
CyberResearch, Inc. immediately
10
©Copyright 2007 CyberResearch, Inc
®
CyberResearch Displays
CYRAQ® 17A Series
2.1.2 Ordering Information
BRUSHED STAINLESS STEEL BEZEL
BLACK COLOR STAINLESS STEEL BEZEL
CYRAQ® 24 Series: 24″ LCD Display, 1920 x 1200, 300 nits*
#CRSR 24C ........................Universal Mount; Rear Controls
#CRBR 24C ....................... Universal Mount; Rear Controls
#CRSF 24C ...................... Universal Mount; Front Controls
#CRBF 24C ...................... Universal Mount; Front Controls
®
CYRAQ 21 Series: 21.3″ LCD Display, 1600 x 1200, 250 nits*
#CRSF 21A ...................... Universal Mount; Front Controls
#CRBF 21A ...................... Universal Mount; Front Controls
#CRSR 21A ....................... Universal Mount; Rear Controls
#CRBR 21A ....................... Universal Mount; Rear Controls
#CVSF 21A ................... VESA Mount Only, Front Controls
#CVBF 21A .................. VESA Mount Only, Front Controls
#CVSR 21A .................... VESA Mount Only, Rear Controls
#CVBR 21A ................. VESA Mount Only, Front Controls
#CPSF 21A............................... Panel Mount, Front Controls
#CPBF 21A............................... Panel Mount, Front Controls
#CPSR 21A ..................... Flush Panel Mount, Rear Controls
#CPBR 21A .....................Flush Panel Mount, Rear Controls
®
CYRAQ 19 Series: 19″ LCD Display, 1280 x 1040, 250 nits*
#CRSR 19C ........................Universal Mount; Rear Controls
#CRBR 19C ....................... Universal Mount; Rear Controls
#CVSR 19C .................... VESA Mount Only; Rear Controls
#CVSR 19C ................... VESA Mount Only; Rear Controls
#CPSR 19C .................... Flush Panel Mount; Rear Controls
#CPBR 19C ....................Flush Panel Mount; Rear Controls
®
CYRAQ 17 Series: 17″ LCD Display, 1280 x 1024, 1000 nits*
#CPSF 17SA ..................Flush Panel Mount; Front Controls
#CPBF 17SA ................. Flush Panel Mount; Front Controls
#CPSR 17SA ................... Flush Panel Mount; Rear Controls
#CPBR 17SA ...................Flush Panel Mount; Rear Controls
#CFSF 17SA .................. Flush Rack Mount; Front Controls
#CFBF 17SA .................. Flush Rack Mount; Front Controls
®
CYRAQ 15 Series: 15″ LCD Display, 800 x 600, 1600 nits*
#CPSF 15SA ..................Flush Panel Mount; Front Controls
#CPBF 15SA ................. Flush Panel Mount; Front Controls
#CPSR 15SA .................. Flush Panel Mount; Rear Controls
#CPBR 15SA ..................Flush Panel Mount; Rear Controls
#CFSF 15SA ................. Flush Rack Mount; Front Controls
#CFBF 15SA ................. Flush Rack Mount; Front Controls
®
CYRAQ 12 Series: 12″ LCD Display, 800 x 600, 1250 nits*
#CPSF 12SA ..................Flush Panel Mount; Front Controls
#CPBF 12SA ................. Flush Panel Mount; Front Controls
#CPSR 12SA .................. Flush Panel Mount; Rear Controls
#CPBR 12SA ..................Flush Panel Mount; Rear Controls
* Please see our web site for the latest additions and updates to the CYRAQ® family
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2.2 Rack Mounting
IMPORTANT! Ask yourself these questions before beginning installation:
1. Is sufficient power is available?
2. Is sufficient space is available to allow for proper airflow both inside and around
the display?
3. Is there a possibility the air temperature inside the rack will exceed the CYRAQ®
17’s rated specification? (Operating temperature: 32°F....122°F ((0°C....50°C)).)
3 NOTE: Though this product is designed to operate up to 122°F (45°C) with proper
ventilation, the life span of any electronic device is shortened when it is consistently
operated at high temperatures—keep rack temperature as low possible
4. Is there a possibility that the ambient humidity around the display will exceed its
rated specification? (Relative Humidity, non-condensing: 5%....95%)
2.2.1 Installation
3 NOTE Subsequent steps require two people.
1. Align holes in the front bezel with server rack mounting holes.
2. A second person should install the eight 10-32 x 1/2″ button head bolts through
rack-mounting holes in bezel and into the server rack (see Figure 1).
3. From inside rack, install and tighten mounting nuts (if applicable).
12
©Copyright 2007 CyberResearch, Inc
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CYRAQ® 17A Series
CyberResearch Displays
Figure 1: Rack Mounting Illustration
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CYRAQ 17A Series
®
CyberResearch Displays
2.3 Panel Mounting
Prior to performing subsequent steps, ensure the panel-mounting location (including
panel thickness) is suitable for the CYRAQ® 17A, and meets Environmental requirements
in the General Specifications section.
3 NOTE: Panel thickness should not exceed: .55" (14.1mm) if the unit has the standard
3.2mm (1/8") Poron™ gasket installed. Suggested panel thickness is calculated based on
standard CYRAQ 17 parts and dimensions, custom units may not meet these
specifications. Prior to panel mounting a CYRAQ 17A, the included gasket must be
affixed to the rear of the enclosure.
2.3.1 Panel Mounting the Monitor
1. Cutout dimensions are: 15.12" (384mm) W x 13.62" (346mm) H for portrait
installation.
2. Install CYRAQ 17 in panel cut out. Ensure Poron™ gasket on the rear of the unit is
flush against panel (critical for NEMA compliance).
- - - Illustrations Begin On Next Page - - -
14
©Copyright 2007 CyberResearch, Inc
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CYRAQ® 17A Series
CyberResearch Displays
Figure 2: Panel Mounting Illustration
3 NOTE: Steps 3, 4 & 5 (next page) require a second person—see mounting detail on
next page.
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3. With a second
person holding the
display in place at
the front of the
panel, insert
Mounting Clamps
into slots on rear of
display, as shown.
Figure 3: Insert Mounting Clamps Illustration
4. Ensure that hooks
on clamp, butt
against rear of slot
as shown in Figure
4.
5. Tighten Mounting
Clamps with
Phillips head
screwdriver, until
snug.
Figure 4: Tighten Mounting Clamp Illustration
16
©Copyright 2007 CyberResearch, Inc
®
CYRAQ® 17A Series
CyberResearch Displays
2.4 Display Connection
IMPORTANT! Before connecting power to the display, connect all the other cables first.
Figure 5: Connection Layout (Rack-Mount Version Shown)
Power
USB
Touchscreen
Port
VGA
DVI
Serial
Touchscreen
Port
3 NOTE: Turn off the computer before connecting the display
1.
2.
3.
4.
5.
6.
7.
Connect cables to the display
After connecting all other cables, connect the power cable.
Once the load is ready to receive power, turn on the power source to the converter
Press the On/Off Button on the front of the display.
Start the computer.
If the computer is running, restart.
The display should now function normally.
3 NOTE: See Touchscreen section for connection and driver instruction
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3 NOTE: If the screen remains blank or displays the error message “Out of
Range” or “No Input Signal,” there may be a connection or signal
problem. One or a combination of the possibilities listed below may be
the cause:
¾ Windows resolution is set either too high or two low for the display;
check the resolution by reinstalling the old monitor
¾ The refresh rate may be set too high. The refresh rate of an LCD
monitor doesn’t need to be set as high as a CRTs refresh rate; set the
refresh rate @ 60Hz.
¾ The power source isn’t connected correctly.
¾ The video cables aren’t tightly connected at one or both ends;
reconnect and tighten the cable adapter screws.
¾ The display is reading an input without a connected source; push Input
Select button to access the correct input.
¾ The unit is malfunctioning.
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3 Using the CYRAQ® 17
3.1 User Controls
1 2 3 4 5 6 7
Figure 6: User Controls
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Function Button
1
®
CyberResearch Displays
Action
Power On/Off
This button turns the display on and off.
2
LED Light
Indicates Status of Monitor
1. Green: Power On.
2. Amber: Standby
3. Off: Power Off
3
Source
OSD ON: Shuts off OSD
OSD OFF: Launches LCD preset configurations
4
Adjust OSD ON: Used to adjust (down) the value of
selected OSD control option
OSD OFF: Used as a hot key to quickly adjust
contrast
5
Adjust +
OSD ON: Used to adjust (up) the value) of selected
OSD control option
OSD OFF: Used as a hot key to quickly adjust
brightness
6
Exit
OSD ON: Up one menu level/deselects current
menu item
OSD OFF: Launches LCD preset configurations
7
Menu/Select
OSD ON: Selects options once OSD is launched
OSD OFF: Launches OSD menu
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3.1.1 Hot Key Functions:
When the OSD is not on-screen, some display controls have secondary functions:
Contrast
Adjust - can be used as a hot key to quickly adjust the contrast level without entering
the OSD menu.
Brightness
Adjust + can be used as a hot key to quickly adjust the brightness level without
entering the OSD menu.
Preset Configurations
This button can be used as a hot key to quickly switch to any of the five LCD preset
configurations: Scenery Mode, Standard Mode, Theatre Mode, Game Mode & Night
Mode.
3.2 0
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OSD Menu Layout
Scenario
Scenery
Mode
Color
Adjust
RGB
• Red
• Green
• Blue
Standard
Mode
Luminance
Brightness
Contrast
--------
Theatre
Mode
OSD
Setup
Image
Setup*
Input
Information Language Reset
Selection
OSD
Focus
H• Phase
Position • Clock
Analog
OSD
Image
VPosition
Position • H-Pos
• V-Pos
Digital
English
--------
--------
No
--------
-------French
Yes
--------
OSD
Auto
Timeout Adjust
Exit
-------Deutsh
--------
--------
Game
Mode
-------- -------Spanish
--------
--------
--------
--------
--------
--------
Night
Mode
-------- -------Italian
--------
--------
--------
--------
--------
--------
-------- -------Dutch
--------
--------
--------
--------
--------
--------
--------
-------- -------PycckИЙ
--------
--------
--------
--------
--------
--------
--------
-------- --------
* Functions available in Analog Mode Only
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CyberResearch Displays
4 Touchscreen
Touchscreens are the ultimate human/machine interface. In a touchscreen system,
touching what you see onscreen makes the computer respond. The touchscreen system is
logical, intuitive and simple. Using touchscreens, workers can precisely control
complicated processes without being tethered to a keyboard and mouse. People who have
never used a computer before can immediately interact successfully with a touchscreenbased computer system allowing airline customers to access flight information, CNC
machinists to quickly change programs, and wait staff can instantly send your order to the
kitchen—all with the touch of their finger.
4.1 Installation
The Touchscreen and internal controller board inside your CYRAQ® display have already
been installed for you by the engineers at CyberResearch, Inc. You should never need to
open the case of this unit to install/change any of the internal connections or for any other
reason. If you think there is an internal connection problem, contact CyberResearch Inc.
immediately.
4.1.1 Serial Cable Connection
1. Shutdown your computer.
2. Plug the DB9 male end of the supplied serial cable into the DB9 female connector
on the back of the CYRAQ enclosure.
3. Plug the DB9 female end of this cable into the computer's DB9 serial port. If you
have a 25-pin serial port, use the optional DB9 male to DB25 female adapter.
®
CYRAQ
17A
DB9
M
PC Bus
Controller
Touchscreen
Cable
Video
Cable
DB9
F
To Computer’s Video Card
Figure 7: Touchscreen Cable Layout
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4.1.2 USB Cable Connection
1. Shutdown your computer.
2. Plug the USB cable into the display’s USB connector on the back of the
enclosure.
3. Plug the other end of the USB cable into a free USB port on the back of the
computer.
4.1.3 Touchscreen Driver Installation
1. Reboot your computer.
2. After Windows loads, put the CYRAQ Software & Manuals CD into the CD
drive.
Figure 8: Splash Screen
3. When the splash screen appears (Figure 8: Splash Screen) click on Install Drivers.
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©Copyright 2007 CyberResearch, Inc
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CyberResearch Displays
4. Then click Touchscreen (Figure 9).
Figure 9: Install Products
5. After the Welcome window appears, click Next.
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6. After accepting the license agreement, click Next.
7. Select controller type, interface and then click Next.
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8. Click Finish to install touch screen driver.
9. An installation progress bar appears.
10. The driver you are installing is compatible with Windows. Click Continue
Anyway (you may need to do this more than once).
11. Click OK
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4.2 Calibration
4.2.1 Calibration Options:
Three point calibration: Quick calibration of a known good touchscreen overlay. May
be used to evaluate, test or verify actual touchscreen linearity.
ƒ No correction.
Four Point Calibration (Default): Will compensate for skew, and some edge linearity
anomalies.
ƒ Best for general calibration.
Seven Point Calibration: More accurate than 3 point calibration. Helps calibrate screen
to the edges.
ƒ No correction.
Twenty Point Calibration: Provides the highest level of touchscreen linearization and
skew correction. Should be used to get the best possible calibration
ƒ May be used to extend the life of a failing touchscreen.
Calibration Offset: Because of the varied linearity that exists between touchscreen
types, you may want to calibrate the edges of the touchscreen more precisely. Experiment
with this setting to find the best result.
ƒ Default is 20%.
ƒ Select the large target to calibrate.
4.2.2 Configure Calibration Settings
Generally speaking, the default setting of 4 Point Calibration is quite accurate for most
applications. It is recommended the user try this default setting before configuring
calibration with a different setting. If adjustments need to be made, use the procedure on
the next page:
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1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire
TSHARC Control Panel). Click the Calibration tab.
2. Click/touch on the Configure button.
3. When the Calibration Options window appears:
a. Click/touch on a Calibration Type icon
-ANDb. Choose an Offset radio button.
4. Then click/touch OK.
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4.2.3 Calibration Routine
1. Click/touch the calibration target seen in Figure 10 to begin calibration routine.
Figure 10: Calibration Target
2. Follow the on-screen prompts to complete calibration process.
Once you have selected the large calibration target from the control panel, the
calibration program will begin.
3. As each target is displayed on the screen TOUCH and hold the center of each
target as directed by the text located adjacent to each target.
4. Touch the center of each target as accurately as possible.
Hampshire calibration targets have been specially developed to assist you in calibrating
your touchscreen as accurately as possible.
5. As each target is displayed, touch and hold the center of each calibration target
until it shrinks and the “Hold” text changes to “Release”.
The calibration screen will automatically time out and return you to the control panel if
the first point is not touched within 10 seconds. This time-out feature has been added to
the calibration program to insure that you can exit the calibration screen in the event that
you have a damaged our disconnected touchscreen. This time-out feature may also be
configured for other time-out values.
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4.2.4 Calibration Test
This is the last screen displayed in the calibration process.
1. Touch the screen and notice if the calibration target is displayed under your finger
or stylus. If the target appears directly under your finger, select the “Accept”
button.
2. If the target does not appear directly beneath your finger or stylus, select the
“Cancel” button, reconfigure your calibration options and recalibrate until you get
an acceptable calibration. You may adjust the “Offset”, or try a different
calibration scheme.
3. Select “Accept” to apply and record your calibration data.
4. Select “Cancel” to return to the calibration tab. Once you return to the calibration
tab, select, “OK” or “Apply” to save your settings.
5. If you have multiple monitors return to the “Screen Selection” tab and select
another monitor to calibrate.
Figure 11: Calibration Target
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4.2.5 Drawing Test
Use the Test Feature to ensure calibration is accurate. Once you have calibrated your
touchscreen, you may select the “Test” button located on the calibration tab of the control
panel. This is a simple drawing program that you may use to determine if you
touchscreen is working properly.
1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire
TSHARC Control Panel).
2. Click/touch the Calibration Tab, then click/touch the Test button
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©Copyright 2007 CyberResearch, Inc
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3. Tap some points on the screen, or, write a word to ensure the program renders the
contact points correctly.
4. When done, click/touch Quit.
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4.2.6 Right Click Emulation
The TSHARC Control Panel permits users to enable Right Click Emulation, which
simulates functionality (where applicable) of a right mouse click. It works by touching
the same point on the touchscreen for a specific amount of time predetermined on the
Click Settings tab of the TSHARC Control Panel. You can enable this functionality and
define the amount of time necessary on the Click Settings tab, as seen in Figure 12.
Figure 12: Click Settings Tab
1. Click the Enable right click emulation checkbox to activate this feature.
2. The slider below the checkbox is used to determine the amount of time necessary
when holding down a touchpoint to generate the right click event.
Event Area Settings:
Since it may be difficult to touch and hold an exact point on any touchscreen for a length
of time, an event area is used to establish the size of the area in which a “hold” is
acceptable.
3. The even area should be set to at least the same size as your finger tip.
4. Click or touch “Apply” to apply your selection. “OK” to apply and exit the
control panel
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4.2.7 Touch Settings
Touch Sound: Check “Enable touch sound” to enable a beep when the touchscreen is
touched.
Normal: Emulates a standard mouse. Selecting “Normal” will allow for single click,
double click, drawing, dragging and right click option (if right click is enabled).
Touch Down: Touch down will allow for a click event to take place at touch
down. You will not be able to draw or drag if this option is selected.
Touch Up: Touch sent only at touch up. Disables right click and double click
functions. Click or touch “Apply” to apply your selection. “OK” to apply and exit the
control
Figure 13: Touch Settings Tab
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5 Product Care
The CYRAQ® 17A is primarily a maintenance-free product. It does require occasional
cleaning to keep it looking and performing its best. Additionally, please make sure the
unit is placed with consideration for environmental temperature, humidity shock and
vibration tolerances noted in the Specifications section of this manual. Those
specifications are listed again below for your convenience.
Environmental Specifications
Operating Temperature
Storage Temperature
Relative Humidity, noncondensing
32°F....122°F (0°C....50°C)
-4°F....140°F (-20°C....60°C)
5%....95%
5.1 Cleaning
Prior to cleaning the CYRAQ 17A, disconnect power to the device.
5.1.1 Touchscreen
Clean the touchscreen with household glass cleaner or just plain water, and soft cloth.
¾ We do not recommend using paper products to clean the touchscreen.
¾ Always dampen the towel first, and then clean the touchscreen to reduce
abrasion from the cleaning applicator.
¾ Glass cleaner sprayed directly onto the CYRAQ 17A screen could
possibly be over sprayed leak into the back of a unit if not mounted
correctly, and cause damage.
5.1.2 LCD
Clean the LCD screen with household glass cleaner or just plain water, and soft cloth.
¾ Do not spray cleaner or water directly on any part of the unit—front or
back.
¾ We do not recommend using paper products to clean your display screen
¾ Always dampen a soft cloth first, and then clean the LCD screen to
reduce abrasion from the cleaning applicator.
¾ Do not use or store flammable substances near the monitor.
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©Copyright 2007 CyberResearch, Inc
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5.1.3 Fan Filters
Periodically, you may find it necessary to clean fan filters built into the back of the
enclosure. Cleaning frequency is largely based on environmental and other conditions
immediately surrounding the unit. Since most applications require the CYRAQ® 17A to
panel-mounted, the engineers at CyberResearch, Inc. designed a filter system users can
maintain without dismounting the display, disassembling the unit, or removing the fan
filters from the enclosure.
!
Disconnect power to the unit before beginning the subsequent steps
To clean the fan filters:
1. Power off the unit using the On/Off switch.
2. Unplug the unit’s AC power.
3. Gain access to the rear of the unit.
4. Carefully run a vacuum hose (using a crevice attachment is ideal) over the
protective fan filter screens to remove dust and debris from the protective covers
and underlying fan filters themselves.
5. When done, restore power to unit.
Fan Filters
Figure 14: Fan Filter Location
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6 Mechanical Drawings (PanelMount)
16.000
13.300
14.500
10.620
*Dimensions = Inches
Figure 15 Front Panel Dimensions
38
©Copyright 2007 CyberResearch, Inc
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1.537
1.257
11.126
.187
13.500
*Dimensions = Inches
Figure 16: Depth Dimensions
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Intentionally Blank
2
.
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Product Service
Diagnosis and Debug
CyberResearch, Inc. maintains technical support lines staffed by experienced
Applications Engineers and Technicians. There is no charge to call and we will
return your call promptly if it is received while our lines are busy. Most problems
encountered with data acquisition products can be solved over the phone. Signal
connections and programming are the two most common sources of difficulty.
CyberResearch support personnel can help you solve these problems, especially
if you are prepared for the call.
To ensure your call’s overall success and expediency:
1)
2)
3)
4)
5)
6)
Have the phone close to the PC so you can conveniently and quickly take
action that the Applications Engineer might suggest.
Be prepared to open your PC, remove boards, report back-switch or
jumper settings, and possibly change settings before reinstalling the
modules.
Have a volt meter handy to take measurements of the signals you are
trying to measure as well as the signals on the board, module, or power
supply.
Isolate problem areas that are not working as you expected.
Have the source code to the program you are having trouble with available
so that preceding and prerequisite modes can be referenced and
discussed.
Have the manual at hand. Also have the product’s utility disks and any
other relevant disks nearby so programs and version numbers can be
checked.
Preparation will facilitate the diagnosis procedure, save you time, and avoid
repeated calls. Here are a few preliminary actions you can take before you call
which may solve some of the more common problems:
1)
2)
3)
4)
Check the PC-bus power and any power supply signals.
Check the voltage level of the signal between SIGNAL HIGH and SIGNAL
LOW, or SIGNAL+ and SIGNAL– . It CANNOT exceed the full scale range
of the board.
Check the other boards in your PC or modules on the network for address
and interrupt conflicts.
Refer to the example programs as a baseline for comparing code.
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©Copyright 2005 CyberResearch, Inc
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Warranty Notice
CyberResearch, Inc. warrants that this equipment as furnished will be free from
defects in material and workmanship for a period of one year from the confirmed
date of purchase by the original buyer and that upon written notice of any such
defect, CyberResearch, Inc. will, at its option, repair or replace the defective item
under the terms of this warranty, subject to the provisions and specific exclusions
listed herein.
This warranty shall not apply to equipment that has been previously repaired or
altered outside our plant in any way which may, in the judgment of the manufacturer,
affect its reliability. Nor will it apply if the equipment has been used in a manner
exceeding or inconsistent with its specifications or if the serial number has been
removed.
CyberResearch, Inc. does not assume any liability for consequential damages as a
result from our products uses, and in any event our liability shall not exceed the
original selling price of the equipment.
The equipment warranty shall constitute the sole and exclusive remedy of any Buyer
of Seller equipment and the sole and exclusive liability of the Seller, its successors
or assigns, in connection with equipment purchased and in lieu of all other
warranties expressed implied or statutory, including, but not limited to, any implied
warranty of merchant ability or fitness and all other obligations or liabilities of seller,
its successors or assigns.
The equipment must be returned postage prepaid. Package it securely and insure it.
You will be charged for parts and labor if the warranty period has expired.
Returns and RMAs
If a CyberResearch product has been diagnosed as being non-functional, is visibly
damaged, or must be returned for any other reason, please call for an assigned
RMA number. The RMA number is a key piece of information that lets us track and
process returned merchandise with the fastest possible turnaround time.
PLEASE CALL FOR AN RMA NUMBER!
Packages returned without an RMA number will be refused!
In most cases, a returned package will be refused at the receiving dock if its
contents are not known. The RMA number allows us to reference the history of
returned products and determine if they are meeting your application’s requirements.
When you call customer service for your RMA number, you will be asked to provide
information about the product you are returning, your address, and a contact person
at your organization.
Please make sure that the RMA number is prominently
displayed on the outside of the box.
• Thank You •
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©Copyright 2005 CyberResearch, Inc
CyberResearch, Inc.
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