Model 829 Chic, Envy, Mirage, Serenity or Twilight

5120178/02
INSTALLER AND OWNER GUIDE
Model 829
Electric Heater
fitted with a
Chic, Envy,
Mirage, Serenity
Twilight fascia.
or
This guide is intended to help you
install and care for your Baxi Fires
Division electric heater. Please read
carefully before installing and using
your heater. However, if further
information is required, our
Baxi Fires Division Technical
Helpline
will be pleased to help.
Telephone 08706 061 065
(National call rates apply in the United
Kingdom)
In the Republic of Ireland
Telephone 0044 8706 061 065
Important: Please keep your guide in a safe place for future reference
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2006.
All rights reserved. No part of this publication may be reproduced in any material form
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The Company Secretary, Baxi Heating UK Limited, Pentagon House, Sir Frank Whittle
Road, Derby, DE21 4XA.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
CUSTOMER CARE
Thank you for choosing Baxi Fires Division
All Baxi Fires Division heaters are designed to meet the most stringent quality,
performance and safety requirements to provide our customers with many years of
trouble free service. This guide aims to improve your understanding and appreciation of
your new Baxi Fires Division heater, by providing simple and informative instructions
to enable you to install it and to ensure that you benefit from the excellent performance
and features it has to offer.
If you require further assistance, the Baxi Fires Division Technical Helpline will be
pleased to help.
Please telephone 08706 061 065 (local rates apply in the United Kingdom). In the
Republic of Ireland please telephone 0044 8706 061 065.
FOR OTHER USEFUL TELEPHONE NUMBERS SEE PAGE 17 OF THIS GUIDE.
Baxi Fires Division, Erdington, Birmingham B24 9QP
www.firesandstoves.co.uk
Because our policy is one of constant development and improvement, details may vary slightly from those
given in this publication
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Safety First.
Baxi Fires Division heaters are CE Approved and designed to meet the appropriate
British Standards and Safety Marks.
Quality and Excellence.
All Baxi Fires Division heaters are manufactured to the highest standards of quality and
excellence and are manufactured under a BS EN ISO 9001 quality system accepted by
the British Standards Institute.
HANDLING AND UNPACKING
Before continuing any further with the installation of this heater please read the
following:
Important instructions.
! The lifting weight of the heater is as below:
Model
Heater Body (kg)
Fascia (kg)
Spacer (kg)
Total (kg)
Chic
5.9 kg.
3 kg.
0.66 kg.
9.56kg.
Serenity
5.9 kg.
6.5 kg.
1.3 kg.
13.7 kg.
Twilight
5.9 kg.
8.0 kg.
0.9 kg.
14.8kg.
Envy
5.9 kg.
3.11 kg.
0.66 kg.
9.67kg.
Mirage
5.9 kg.
3.60 kg.
0.66 kg.
10.16kg.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
!
!
!
!
!
!
!
!
One person should be sufficient to lift the heater. If for any reason this weight is
considered too heavy then obtain assistance.
When lifting always keep your back straight. Bend your legs and not your back.
Avoid twisting at the waist. It is better to reposition your feet.
Avoid upper body / top heavy bending. Always bend from the knees rather than
the waist. Do not lean forward or sideways whilst handling the heater.
Always grip with the palm of the hand. Do not use the tips of fingers for support.
Always keep the heater as close to the body as possible. This will minimise the
cantilever action.
Use gloves to provide additional grip.
Always use assistance if required.
SAFETY
Always
!
!
!
!
!
!
Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
Always make sure the electrical socket is accessible and located adjacent to, but
not above or behind the heater.
Always disconnect the heater from the electrical supply before carrying out
cleaning, maintenance or replacing the light bulb.
Always make sure the heater is firmly secured to prevent it from being tipped over.
Always use a fireguard when young children and infirm persons can come into
contact with the heater.
Always use genuine Baxi Fires Division spares.
Never
!
!
!
!
!
!
!
!
Never leave children unsupervised in a room where the heater is ON and
unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never install or use the heater anywhere where water is in use, i.e.
Bathrooms, Kitchens, Shower Rooms, Swimming Pools etc.
Never use aerosols or steam cleaners on or around the heater.
Never route the electric cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
FITTING THE HEATER
The installation of this heater requires a reasonable level of DIY skills.
Please read this guide thoroughly before commencing installation and if in doubt,
seek help from a competent person
Do I need any tools?
1. Depending upon the chosen method of installation you may need the following
screwdrivers: ! 1 off Pozidrive / Phillips / cross head. This should have a number 2 size tip.
! 1 off Flat end.
2. If drilling into brickwork you will need a power drill (preferably with hammer action)
and appropriate size drill bit for the wallplugs supplied.
Where can I fit the heater?
There should be at least 50mm (2 inches) clearance between the top of the fascia and
anything such as a shelf, fireplace surround or mantel etc. This will allow the fascia to
be lifted off or removed during servicing. To check this gently place the fascia against
the surface to which it is to be fixed. Measure the distance from the top of the fascia.
Chic, Envy, Mirage and Serenity models.
The heater can be fitted into fireplaces or surrounds where the following dimensions are
available.
Width
390mm - 450 mm (15.35 inches - 17.72 inches)
Height
555mm - 590 mm (21.9 inches - 23.2 inches)
Depth
At least 75mm (At least 3 inches)
The heater can also be fitted against against a flat wall. A spacer frame is supplied with
the heater.
Twilight model.
The heater cannot be fitted into fireplaces / fireplace openings. It is intended for
installation to a flat wall. A spacer frame is supplied with the heater.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Important Electrical Safety
The heater must not be located in front of or under an electrical socket, the socket must
always be accessible in order to disconnect the heater from the electrical supply for
maintenance and cleaning.
Important! This heater must be earthed.
! The heater is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm² 3 core
cable.
! The wires in the cable are coloured in accordance with the following code: Live =Brown
Neutral = Blue
Earth = Green /Yellow
! The electric supply must be safely routed from
the heater to an electrical socket.
Moving the Cable
At the base of the heater you will find the electric
cable which runs through a rectangular plastic cable
guide. The cable can be moved to the opposite side
if required. To do this please see below:
1. To open the cable guides push and lift the tab on
the bottom of them and the cable guides will open
(See figure 1- Item 2).
2. Place the cable into the opposite guide and close
the bases.
Item 1
If the electric cable is damaged, to avoid a hazard it
Item 2
must be replaced by a Baxi Fires Division authorised
service agent, or similarly qualified person
Figure 1. Moving the cable.
(See page 17).
All external wiring between the heater and the
electrical supply shall comply with current IEE
regulations.
Fascia support brackets.
As supplied the fascia support brackets may be
flat against the heater body. Using a suitable tool
or gloved hand bend the brackets as in figure 2.
Figure 2. Fascia support brackets
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Heater Fixing.
All of the fixings and loose parts supplied with the heater have been identified as in
figure 3.
Figure 3. Loose parts identification (Items are not to scale)
Additional fixings may be required if fitting the heater to a plasterboard wall that has a
wooden frame behind it. In such cases we recommend the use of heavy duty cavity
fixings. If fitting the heater in an elevated position (i.e. above hearth or finished floor
height) then the lower support bracket must be fitted (See figure 3).
The heater must always be fixed into position to prevent it from being tipped over
The following fixing options are available:
Chic, Envy, Serenity and Mirage models.
Screw Fixing !
!
Wire Fixing !
To a fireplace opening / surround
To a flat wall with the use of the spacer frame
To a fireplace opening / surround
Twilight model.
Screw Fixing !
To a flat wall with the use of the spacer frame
If fitting the heater into a fireplace or surround opening, try the heater in the opening to
ensure that it will fit.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
If fitting the heater onto a decorative hearth surface such as marble or tile it is advisable
to protect the hearth surface. Do not drag the heater across the surface of the hearth as
this may scratch the hearth surface.
Method A - Screw fixing to a fireplace opening.
Note - If fixing to marble it is recommended that
Method B - ‘Wire fixing to a fireplace opening’ is
used. Drilling marble without the correct tools and
experience may result in the marble cracking.
1. Place the heater into the fireplace or surround
opening. Make sure that the heater is in the middle of
the surround or fireplace.
2. There are two slotted holes in the top of the heater
(See figure 4). Mark through the slotted holes so that
their position is clear when the heater is removed.
3. Remove the heater.
4. Drill an appropriate size hole in each of the marked
positions. Insert wall plugs into the drilled holes.
Figure 4. Slots for screw
5. Place the heater so that the slotted holes are in line
fixing.
with the wallplugs in the fixing surface.
6. Screw and secure the heater with two woodscrews (See figure 3).
Method B - Wire Fixing to a fireplace opening.
This method of fixing is recommended when fixing the heater to a marble surround or
where the wall or brickwork is in poor condition.
1. The fixing kit supplied with the heater includes a steel wire, wall plug and eyescrew
(See figure 3). These can be used to secure the heater to the back of a fireplace opening.
2. Mark the eyescrew position on the centre line at the back of the fireplace opening and
at a height of 533-560mm (21 inches - 22 inches) (See figure 5).
3. Drill an appropriate size hole in the marked position.
4. Insert a wallplug into the drilled hole.
5. Screw the eyescrew into the wallplug.
6. Position the heater in front of the fireplace opening.
7. At the top of the heater there are four small holes, two each side of the heater (See
figure 6- Item 1). From the front of the heater, thread about 50mm (2 inches) of the steel
wire into the inside small hole on the left side of the heater (See figure 6 - item 2).
8. Thread the other end of the wire through the remaining small hole on the left hand
side of the heater. Continue to push the wire through this hole until there is only a small
loop of wire at the front of the heater (See figure 6 - item 3).
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
9. At the back of the heater there will be a long
piece and a short piece of wire coming through the
two holes. Hold the short piece and give the long
piece a gentle tug. This will secure the steel wire.
Take the long piece and thread this through the
eyescrew in the back of the fireplace opening (See
figure 6 - item 4).
10. From the back of the heater thread the long
piece of steel wire through the outer small hole on
the right hand side of the heater (See figure 6 - item
5).
Figure 5. Eyescrew position.
11. Locate the heater in the fireplace
opening, then from the front of the
heater, gently pull the steel wire on the
right hand side to gather up the excess
until the heater is secure. Thread the
wire through the remaining small hole to
lock the wire and heater in place (See
figure 6 - item 6).
Method C - Screw fixing to a flat
wall.
If the heater is to be mounted on to a
plasterboard wall that has a wooden
frame behind it then the integrity and
ability of the wall to carry the weight of
the appliance must be confirmed. It is
important that any vapour control barrier
is not damaged, and that the structural
members of the house are not damaged.
Figure 6. Steel wire fixing
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Preparing the heater for installation.
Twilight model - The spacer frame will need to be
fitted to the heater at this point using the nine black
screws provided (See figure 7).
Chic, Envy, Mirage and Serenity model - The
spacer frame is supplied with three magnets. Locate
one magnet centrally on the inside of each of the
three sides. Locate the spacer frame over the back of
the heater ensuring that the cut-outs for the cable at at
the rear of the heater. Be careful not to damage the
cable.
The heater must be secured to the wall using the
hanging bracket supplied.
Please note that when mounting to a plasterboard
wall that has a wooden frame behind it then suitable Figure 7. Fitting the spacer
wall fixings will be required. Although not supplied
frame to the Envy and Twilight
with the heater we recommend the use of heavy duty heater
cavity fixings. For
conventional brick
walls plastic plugs
and woodscrews are
supplied.
The distance from
the centre of the
holes in the wall
hanging bracket to
the bottom of the
heater on Serenity,
Envy, Mirage and
Chic models or the
fascia on the
Twilight model is
shown in figure 8.
Figure 8. Hanging bracket heights from finished floor / hearth
This is important if
wall mounting the heater so that the bottom sits on a hearth or finished floor level.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Fitting the heater.
1. Decide the location of the heater.
2. If the heater is to be fixed in an elevated position (i.e.
above hearth or finished floor height) then secure the lower
support bracket to the rear bottom of the heater (See figure
9).
3. If fitting to a conventional brick wall then use the outer
slotted holes in the bracket. If fitting to a plasterboard wall
that has a wooden frame behind it then use all four fixing
holes in the bracket. This is required to spread the load.
Mark the positions of the hanging bracket holes on the wall.
4. Drill the marked positions using a suitable sized drill bit Figure 9.
for the chosen fixings.
5. Insert the wall plugs / fixings and secure the bracket to the wall using suitable screws.
6. Hang the heater body on the hanging bracket. There is a electric cable slot on both
sides of the spacer frame. If the heater is located on a hearth then pass the electric cable
through the required slot.
The Copper Reflector.
What is the Copper Reflector?
The Copper Reflector is the copper coloured plate that
sits in front of the light bulbs. It is not fitted to the heater
but supplied loose in the pack.
What is it for?
It enhances the appearance of the flame effect. It is made
removeable in order to access the light bulbs.
How do I fit it?
Figure 10. Copper reflector
It simply drops into the shaped slot in front of the light
bulbs (See figure 10). Remove any protective film before location (Shown without
black cover plate for clarity)
use.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Fitting the fascia.
Twilight fascia only.
1. There is a fuel bed support supplied with
the Twilight heater. Slip this between the
glass and metal panel on the rear of the fascia
opening as shown in figure 11.
Serenity fascia only.
1. There are two foam pads supplied with the
heater. Locate the pads into the rear of the
fascia as in figure 12.
All models.
1. There are two hooked brackets on the top
rear of the fascia. Locate the hooks into the
brackets at the top of the heater (See figure
13).
2. The fascia is secured using the two screws
with bright metal finish. These are located as
in figure 14.
Figure 11. Fitting the fuel support
bracket to the Twilight fascia.
Figure 12. Fitting the foam pads
on the Serenity model
Figure 13. Fitting the fascia (Fascia
may differ from that shown).
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Chic fascia only.
1. Supplied in the fascia
pack are two tubular trim
sets. The lower trim set has
a flat plate fitted to the rear.
Hang the upper and lower
trim sets as in figure 15.
2. The lower section of the
fascia is secured with
magnets. Locate it as in
figure 16.
Figure 14. Securing the fascia.
Figure 15. Fitting the hanging trims
Mirage fascia only.
1. Supplied in the fascia pack is a three bar
trim. Hang this at the bottom of the fascia
(See figure 15).
2. The lower section of the fascia is secured
with magnets. Locate it as in figure 16.
3. Supplied in the fascia pack is a canopy
trim. Hang this at the top of the fascia (See
figure 17).
Figure 16. Fitting the lower section to
the ‘Chic’ and ‘Mirage’ fascia.
Figure 17. Fitting the canopy trim (Shown
with ‘Mirage’ fascia)
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
Envy fascia only.
1. Supplied in the fascia pack is a canopy trim. Hang
this at the top of the fascia (See figure 17).
2. Hang the lower trim at the bottom of the fascia
(See figure 18).
Fitting the fuel support.
1. Locate the fuel support as in figure 19.
2. Place the loose pebbles onto the fuel support. It is
Figure 18. Fitting the ‘Envy’
not necessary to use all the pebbles supplied.
lower trim.
Important Note:
The pebbles are for decorative
purposes only. There is a choke risk to
young children. Make sure they cannot
gain access to them.
Figure 19. Fuel support location
(Fascia not shown for clarity).
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
USING THE HEATER
Important Safety
Never cover the heater or obstruct the openings at the base of the heater, this could
cause overheating and consequent risk of fire.
What are the three switches for?
The heater is operated by three switches located below the hood on the right hand side
of the heater.
Switch 1 =
O
Main On - Off
In the On position only the fuel effect operates
Switch 2 =
I
1kW fan heat setting and fuel effect
Switch 3 =
II
2kW fan heat setting and fuel effect
The switches are mechanically interlocked, so when switch 1 is turned off, all switches
turn off.
CLEANING AND MAINTAINING THE HEATER
How do I Clean my heater?
The heater fascia, spacer frame and glass parts need only to be wiped clean with a dry
soft cloth, do not use polishes or abrasive materials.
I have a problem with my heater!
Important Safety
Before undertaking maintenance or replacing the light bulb(s) always disconnect
the heater from the electricity supply by removing the 3 pin plug and allowing the
heater to cool.
1. My heater is on but there is no light or the light appears brighter on one
side of the heater.
This is possibly a light bulb failure. Remove the light bulb(s) as follows and check it /
them in a table lamp that is known to work. If it / they do not work in the table lamp
then replace as below.
The light bulbs fitted to this heater are standard clear 40W max. E14 candle lamps, but
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
due to the indeterminate life span and
ease of replacement, they are specifically
excluded from the guarantee.
To replace the light bulb(s).
1. To gain access to the light bulb/s,
remove the loose coals / pebbles from the
fuel support and place them onto an old
newspaper or plastic bag. This will
prevent them from marking the surface.
2. Remove the firefront, On the Twilight
model it will be necessary to remove the
whole fascia. Remove the fascia in the
reverse order to that shown in the ‘Fitting Figure 20. Bulb replacement
the fascia’ section of this guide.
3. Remove the black cover plate. To do this remove the two screws from the front of the
cover plate.
4. Remove the copper reflector plate.
5. Replace the light bulb/s with clear 40 Watt (maximum) candle, Edison screw, SES
E14.
6. Refit the copper reflector plate. Refit the cover plate / fascia / firefront and coals /
pebbles.
2. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance that
the problem lies with the 13Amp fuse in the heater plug. If either fuse or socket is
suspected, have them checked by an electrician.
3. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and allowed
to cool for 15 minutes and the obstruction removed before restarting.
© Baxi Heating U.K. Limited 2006.
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INSTALLER AND OWNER GUIDE
4. I Have a problem that is different to those in the previous examples 1- 3.
Following is a list of useful telephone numbers.
For general advice about your heater:
BAXI FIRES DIVISION TECHNICAL HELPLINE
08706 061 065.
To report faults or arrange for your heater to be serviced:
BAXI FIRES DIVISION SERVICE
08706 090 081.
For sales or product information:
BAXI FIRES DIVISION SALES
08706 061 067.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 8706 061 065
For spares inquiries
Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.
When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.
! Your Post Code
! Type of Heater (Electric or gas)
! The fault, problem or request.
! Model, Name and serial number (This information can be found on a small label on
the lower left of the heater next to the cover plate. To see this you may have to remove
the fascia).
What should I do when I’m ready to dispose of my heater?
The plug should be removed from the mains cable and the mains cable cut from the
heater. These should be disposed of with the heater.
Environmental Protection.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.
© Baxi Heating U.K. Limited 2006.
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