3000G
3000H
For more information on how to use the phone, please go to www.alcatelonetouch.com and download the complete
user manual. Moreover, on the website, you can also find answers to frequently asked questions, and so much more.
1
Table of contents
6
7
Getting started ..................................................................14
1.1
1.2
1.3
2
Making a call........................................................................................22
Calling your voicemail .....................................................................22
Receiving a call ...................................................................................23
During a call ......................................................................................23
Contacts .............................................................................25
4.1
4.2
4.3
5
Keys ......................................................................................................18
Main screen icons ............................................................................20
Calls ....................................................................................22
3.1
3.2
3.3
3.4
4
8
Consulting your contacts ................................................................25
Adding a contact ................................................................................25
Available options................................................................................26
Messages ............................................................................27
5.1
5.2
5.3
5.4
5.5
5.6
Access ..................................................................................................27
Create message..................................................................................27
Voicemail .............................................................................................27
Broadcast SMS ..................................................................................28
Settings .................................................................................................28
Empty folder .......................................................................................28
1
9
Homepage ...........................................................................................29
Bookmarks ..........................................................................................29
Recent pages .......................................................................................29
Go to URL ..........................................................................................29
Settings .................................................................................................29
Camera ..............................................................................30
8.1
8.2
8.3
Your mobile .......................................................................17
2.1
2.2
3
Set-up ...................................................................................................14
Power on your phone ......................................................................16
Power off your phone ......................................................................16
WAP ...................................................................................29
7.1
7.2
7.3
7.4
7.5
Safety and use...................................................................... 4
General information ......................................................... 12
1
Images ................................................................................29
Take a photo, save or delete .........................................................30
Settings in framing mode .................................................................31
Options available after taking the photo .....................................31
Music...................................................................................32
9.1
9.2
Music playing mode ...........................................................................32
Settings .................................................................................................33
10 FM radio .............................................................................34
11 Settings ..............................................................................35
11.1
11.2
11.3
11.4
11.5
11.6
Tri SIM settings .................................................................................35
Phone settings ...................................................................................35
Call settings.........................................................................................37
Security ................................................................................................40
Network ..............................................................................................40
Connectivity........................................................................................41
12 Call log ...............................................................................42
12.1 Access ..................................................................................................42
12.2 Available options................................................................................42
2
13 Alarm .................................................................................43
14 Calendar.............................................................................44
15 Calculator ..........................................................................44
16 Profiles ...............................................................................45
16.1
16.2
16.3
16.4
General ................................................................................................45
Vibrate..................................................................................................46
Silent .....................................................................................................46
Flight mode .........................................................................................46
17 My files ...............................................................................47
17.1 Memory card ......................................................................................47
17.2 Managing audios, images, and others ............................................48
17.3 Formats and compatibility ............................................................48
18 Services ..............................................................................48
19 Latin input mode ..............................................................49
20 Telephone warranty .........................................................50
21 Accessories ........................................................................52
22 Troubleshooting ................................................................53
This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page
7 of this user guide.
www.sar-tick.com
When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 10 mm from the body to
ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.
3
Safety and use..............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately
shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended
operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and
not serious.
4
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 52).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and
see a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in
use.
5
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures
above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
6
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its
highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
exposure guidelines during body-worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away
from the body.
Organizations such as the World Health Organization and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with
headset or USB data cable. If you are using another accessory ensure that whatever product is
used is free of any metal and that it positions the phone at least 10 mm away from the body.
3000G:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
GSM 900
0.991 W/kg
Body-worn SAR
GSM 900
1.03 W/kg
3000H:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
GSM 900
0.991 W/kg
Body-worn SAR
GSM 900
1.03 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network,
the operating power of your mobile device is automatically decreased when full power is not
needed for the call. The lower the power output of the device, the lower its SAR value.
7
8
• Regulatory information
The following approvals and notices apply in specific regions as noted.
3000G:
3000H:
9
10
• LICENCES
Obigo®
is a registered trademark of Obigo AB.
General information ...................
microSD Logo is a trademark.
• Internet address: www.alcatelonetouch.com
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
• Hot Line Number: see "TCT Mobile Services" leaflet or go to our
Internet site.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with
850/900/1800/1900 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com
11
12
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product’s memory. We recommend that
you note the number the first time you use your telephone by entering *
# 0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
1
Getting started .....................
1.1
Set-up
Removing and installing the back cover
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
Removing and installing the battery
TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
Removing and inserting the SIM card (1)
3000G
(1)
(1)
Contact your network operator to check service availability.
13
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact
your operator.
14
3000H
The charge is complete when the animation stops.
1.2
Power on your phone
Hold down the
key until the telephone powers on, type in your PIN
code if necessary and then confirm. The main screen is displayed.
Place the SIM card with the chip facing downwards/upwards and slide it
into its housing. Make sure that it is correctly inserted. To remove the
card, press it and slide it out.
Charging the battery
(1)
If you do not know your PIN code or if you have forgotten it, contact
your network operator. Do not leave your PIN code with your
telephone. Store this information in a safe place when not in use.
If cell broadcast messages are displayed, you can browse through them or
press
to return to the main screen.
While the phone is searching for a network, "Searching/Emergency"
will be displayed.
In the power on screen, you also have access to the functions of "FM
radio", "Camera"(1), "Music"(1), etc. even if there is no SIM card
inserted.
Connect the battery charger to your phone and mains socket respectively.
• The charging may take about 20 minutes to start if the battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the
charger.
• The mains socket must be near to the phone and easily accessible (avoid
electric extension cables).
1.3
Power off your phone
Hold down the
key from the main screen.
• When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery ( ).
• To reduce power consumption and energy waste, when battery is fully
charged, disconnect your charger from the plug; reduce the backlight
time, etc.
(1)
(1)
Depending on your country.
15
Make sure that MicroSD card is well inserted.
16
2
Your mobile ..........................
2.1
Keys
Navigation key
Confirm an option (press the middle of the key)
Pick up
Send a call
In idle screen:
Access call log (Redial) (press)
Switch on/Switch off the telephone (press and hold)
End call
Return to idle screen
3
2
6
7
Left softkey
1
4
Right softkey
Access your voicemail (press and hold)
5
1
2
3
4
Navigation key:
Menu/Confirm an option
Left softkey
Pick up/Send call
Call log (Idle screen)
Vibration alert
(press and hold)
5
6
7
17
Fn key
Right softkey
Switch on/
Switch off
End call
In idle screen:
Press and hold: Lock the keypad
In edit mode:
Press: input space
Press and hold: switch language
18
In idle screen:
Press to access shortcuts
Fn + P: Access to Profiles
Fn + S: Access to Settings
In edit mode:
Press once: Input a top-half character
Press twice: Lock the keyboard in top-half key input mode,
then press again to unlock top-half character input mode
2.2
Main screen icons (1)
In 3000G:
Battery charge level.
Vibrate alert: your phone vibrates, but does not ring or beep
(see page 46).
Headset connected.
Delete one by one (press)
Delete one by one quickly (press and hold)
Keypad locked.
Move cursor to the next line
Call forwarding activated: your calls are forwarded (see
page 38).
In edit screen:
Press: Switch the uppercase and lowercase
Alarm programmed (see page 43).
Level of network reception.
Voicemail message arrived.
Missed calls.
Radio is on.
Roaming.
SIM card missing.
SD card scanning completed.
(1)
19
The icons and illustrations in this guide are provided for information purposes
only.
20
GPRS connection status (Activated).
GPRS connecting.
Silence mode: your phone does not ring, beep or vibrate (see
page 46).
3
Calls........................................
3.1
Making a call
Music activated.
Dial the desired number then press the
key to place the call. For triple
SIM model, you can select any of your SIM cards when you wish to place
a call (1). If you make a mistake, you can delete the incorrect digits by
pressing the key.
Flight mode.
To hang up the call, press the
SMS unread.
key.
Making an emergency call
In 3000H:
Level of network reception.
GPRS connection status (Activated).
GPRS connecting.
If your phone is covered by the network, dial emergency number and press
the
key to make an emergency call. This works even without a SIM card
and without typing the PIN code or unlocking the keypad.
3.2
Calling your voicemail (2)
Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time. To access your
voicemail, hold down the key.
If the access number for your operator’s voicemail service does not work,
dial the number that you were given. To change this number, refer to
"Voicemail" (see page 37).
To use your voicemail service from abroad, contact your network
operator before leaving.
(1)
(2)
21
3000H only.
Contact your network operator to check service availability.
22
3.3
Receiving a call
Adjusting the volume
When you receive an incoming call, press the
up using the
key.
key to talk and then hang
icon is displayed, the vibrator is activated and there is no
If the
ringtone.
icon is displayed, the phone neither rings nor vibrates.
If the
The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
You can adjust the sound level during a call using the up/down key.
Handling two calls
• Answering a second call (ensure that "Call waiting" is activated, see
page 38).
• To call a second party during a call, you may press "Options" and select
"New call".
Muting the ringtone
You may mute ringtone of current incoming call by pressing
Answer the call by pressing the
.
key.
Rejecting a call
Press the
3.4
key once to reject the call.
During a call (1)
Available functions
During a call, you can use your contacts, short messages, etc. without
losing your correspondent.
WARNING: move the handset away from your ear while turn on the
speaker because the amplified volume might cause hearing damage.
(1)
Contact your network operator to check service availability.
23
24
4
Contacts .........................
4.1
Consulting your contacts
4.3
Available options
From the list of names, you can access the following options:
Send message
Send an SMS to a contact you selected from the
directory.
Edit
Modify the contents of the contact: name, number,
note, etc.
For triple SIM model, the complete contacts of all SIM cards are available
in this menu (1).
Edit before call
Edit the phone number before placing a call.
Delete
Delete the selected contact.
Searching for a contact
Copy to SIM
Copy the selected contact to SIM.
You can search for a contact by inputing the initial of their name.
Subsequent letters may be added to refine the search. Or you may scroll
up/down to find the contact you need when reaches the initial letter
among contact list part (A-Z).
Multi- mark
Mark/Unmark a tick on a contact for further
operation.
To access the contacts from the main screen, press the
the
icon from the menu.
key and select
Settings Display mode
You may view contacts stored in
phone only, SIM only or both in SIM
and phone.
Viewing a contact
Select a name from your contacts to read the contact information. Select
"Options" to send messages, edit the contact, etc.
My number
Type in or modify user's own name,
number.
4.2
Copy all
Copy all contacts to phone or SIM
card.
Memory status
View used and available space in phone
and SIM card.
Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
contact".
Following fields are accessible when you create a new contact in the
contacts: Name, Number, Note, etc.
You can move from one field to another by scrolling up and down.
If you use your phone abroad, store the numbers in your contacts
in international format "+" followed by the country code.
(1)
3000H only.
25
26
5
5.4
Messages ........................
Access
You may access this menu using the following options:
- Press
to enter the main menu screen, and then select
Receive mode
Enable to receive broadcast SMS.
Channel setting
Select/Add/Edit/Delete channels.
Languages
Language selection.
Read message
Enable to read.
.
You may have access to the following folders: Create SMS, Inbox,
Outbox, Sent, Drafts, Voicemail, Broadcast messages, Empty
folder, Templates, Settings.
5.2
(1)
Store the received Broadcast SMS.
You can create, edit and receive SMS with this mobile phone.
5.1
Broadcast SMS
5.5
Settings
Text messages
SIM
You can set validity period, message type, sent
on/off, reply path, etc.
Save sent message
Select "on" or "off" options for messages.
Memory status
Memory used on the phone.
Pref. storage
Select default message storage, SIM or phone.
Create message
From the main menu select "Messages" to create text message. You
can type a message and you can also modify a predefined message in
Templates. While writing a message, select "Options" to access all the
messaging options.
Specific letters (accent) will increase the size of the SMS, this may
cause multiple SMS to be sent to your recipient.
5.6
Empty folder
You may delete all threads with this option.
5.3
Voicemail
View and edit the voicemail number.
(1)
27
Depending on your network operator.
28
6
Images ..............................
A library links to the images in memory card to be set as Wallpaper,
Power on/off display.
7
WAP ...............................
Homepage
Launch the WAP browser with the preset homepage.
7.2
Camera ...........................
Your mobile phone is fitted with a camera for taking photos that you can
use in different ways:
• store them in your "My files\Images".
Make sure that microSD card is well inserted before accessing this
feature.
7.1
8
• customise your main screen (see page 35).
Make sure that microSD card is well inserted before taking photos.
8.1
Take a photo, save or delete
The screen acts as the viewfinder. Position the object or landscape in
the viewfinder and press
to take the image and the images will be
automatically saved. If you don’t want it, you may directly delete it by
pressing .
Bookmarks
Access your favourite sites.
7.3
Recent pages
Pages which you recently browsed.
7.4
Go to URL
Enter the URL of Wap site.
7.5
Settings
Customise your browser preferences.
29
30
8.2
Settings in framing mode
Before taking the photo, you can adjust a number of settings by using the
following shortcuts:
From the photo shot screen, press "Options" to access: "My images",
"Image size", "Quality", "Night mode", "Banding", "White balance",
"Restore default".
Press
to access My images to view the photos you have taken.
My images
Banding
Image size
White balance
Quality
Restore default
9
Music ...............................
Access this feature from the main menu by selecting "Music".
You will have full flexibility of managing music on memory card.
Make sure that microSD card is well inserted before activating music.
9.1
Music playing mode
Night mode
8.3
Options available after taking the photo
Once you have taken a photo, you can choose to Set as wallpaper, Power
on/off.
- Previous song
(press)
- Backward
(press and hold)
- Next song
(press)
- Forward
(press and hold)
Volume
31
Play/pause
32
9.2
Settings
List Auto generate
On
The list of songs will be refreshed every
time you insert SD card.
Off
The list of songs will not be refreshed
every time you insert SD card.
Repeat
You can set to repeat one, repeat all or not to
repeat.
Shuffle
It can be set to play randomly or not.
Play as background When you choose to play music as background,
you can still run other applications.
10 FM radio .......................
Your phone is equipped with a radio (1) with RDS (2) functionality. You
can use the application as a traditional radio with saved channels or with
parallel visual information related to the radio program on the display if
you tune to stations that offer Visual Radio service. You can listen to it
while running other applications.
Available options:
Channel list
Open the list of saved stations.
Save channel
Save the current tuned station to the "Channel
list".
Auto search
Start auto search and stations will be
automatically saved to "Channel list".
Enter frequency
Enter the frequency manually.
Settings
Scroll up and down to manage settings.
Exit
Stop playing the radio.
(1)
(2)
33
The quality of the radio depends on the coverage of the radio station in that
particular area.
Depending on your network operator and market.
34
11
Power On/Off (1)
Settings ........................
You can customise your welcome animation or image that appears when
you switch on your phone.
You can also customise your OFF screen with an image or animation.
From the main menu, select the menu icon
and select the function of
your choice in order to customise your telephone.
Brightness
11.1 Tri SIM settings (1)
You may adjust black level with respect to LCD display by pressing
key.
Three SIM activated Keep all of your SIM cards active.
Only SIM1 activated Only keep SIM1 active.
Only SIM2 activated Only keep SIM2 active.
Only SIM3 activated Only keep SIM3 active.
11.2 Phone settings
Backlight
Allows you to reduce brightness for enhanced battery performance and
to save power during periods of expected inactivity.
You may customise your keypad light by selecting 5s/10s/30s/1min/
2mins/5mins/10mnis.
11.2.3 Languages (2)
11.2.1 Time and date
Allows you to have settings of date and time, including 12/24h format.
Display language for messages (select using ). The "Auto" option selects
the language according to the home network (if available).
You can also set the daylight saving adjustment.
11.2.2 Display
Wallpaper
The wallpaper is displayed when you switch on your telephone.
By selecting "Wallpaper" you can customise it by replacing the default
image or animation displayed on your telephone.
(1)
(1)
3000H only.
(2)
35
Depending on the model.
Contact your network operator to check service availability.
36
11.2.4 Headset mode
11.3.2 Billing (1)
Switch audio play (incoming call, message beep, alarm beep...) between
Headset only and Phone and Headset.
You can access different items with this option:
Amount
You can view the total cost of charged calls,
modify it or reset it and enter the cost of a call
in the currency of your choice.
Duration
You can view the total duration of all outgoing
calls, Answered calls or reset it.
11.2.5 Keypad
By customising your keypad, you can access any function directly from
the idle screen.
11.2.6 Auto keylock
Your keypad will be locked automatically, you can set the auto lock time.
11.3.3 Call waiting
Activate/deactivate the notification of a second incoming call by a beep.
Unlock the keypad
To unlock the keypad, you may press "Unlock".
11.2.7 Input mode
Please see chapter "Latin input mode", page 49. In addition to the
specific characters table for Cyrillic, Chinese, other data input modes are
also available in your telephone. This feature allows you to write short
messages and add names with special characters to your directory.
11.3 Call settings
11.3.4 Call forwarding
You can activate, cancel or verify the status of the call forwarding to
the voicemail or to a specified number. The following configurations are
possible:
• Unconditional: systematic forwarding of all your calls. The
displayed.
• Conditional: if your line is busy, if you don’t answer or if you are outside
the network range.
You can access a number of items with this option:
11.3.1 Voicemail
Dial or edit your voicemail.
(1)
37
icon is
Contact your network operator to check service availability.
38
11.3.5 Call barring
11.4 Security
You can activate or deactivate the call barring for outgoing and incoming
calls. The various options are:
Activate PIN
The SIM card protection code is requested each
time the phone is powered on if this code is
activated.
Change PIN
Change PIN code.
Change PIN2
A protection code for certain SIM card features
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated.
Select to update it with a new one (between 4
and 8 digits).
Activate phone
code
Code is requested each time the phone is
powered on.
Change password
Change phone password, its initial one is 1234.
Fixed dialed
number
Allows the phone to be "locked" so that it can
only dial certain numbers, or numbers with
certain prefixes. To activate this function, PIN2
code is mandatory.
Outgoing calls
The following configurations are possible:
• All calls
All outgoing calls are barred.
• International Outgoing international calls
calls
are barred.
• International Outgoing international calls
except home except those to your country
of subscription are barred.
Incoming calls
The following configurations are possible:
• All calls
All incoming calls are barred.
• Roaming
Incoming calls are barred
when you are abroad.
Cancel all
Deactivate all call barring.
Change barring
Password
Change the original Password for activating call
barring.
11.5 Network
11.3.6 Caller ID
Network selection
Activate/deactivate CLIR.
Preferred network
List of networks to which you wish to be
connected in order of priority.
11.3.7 Auto redial
Select network
You can activate or deactivate the automatic callback of your party for calls
that do not get through the first time
The choice of network connection is left up to
the user.
Search mode
Network connection can be switched between
"Manual" and "Auto".
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40
GPRS connection (1)
When needed
GPRS mode active depending on connection
requirements.
Always
GPRS mode continuously active.
GPRS international GPRS data services can be used while roaming
roaming
overseas.
11.6 Connectivity
A set of profile settings for WAP connection.
12
Call log.........................
12.1 Access
You can access your call memory by pressing
from the idle screen, and
you will see Outgoing call(s), Missed call(s) and Answered call(s).
For triple SIM model, the complete call logs of all SIM cards are available
in this menu (1).
Missed calls
Outgoing calls
Incoming calls
12.2 Available options
When you press "Options", you may have access to Send message,
Edit before call, Delete, Delete all, etc.
(1)
3000G only. Depending on network availability.
41
(1)
3000H only.
42
13
Alarm ...........................
Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.
Repeat
Snooze
Alert type
Ringtone
You may select Once (default)/Every day/Days
(Mon-Fri).
The alarm will repeat at regular intervals.
You may select the type of alert: Vibration and
ring, Ring only or Vibration only.
You may choose one melody as the alarm
ringtone.
14
Calendar ......................
Once you enter this menu from the main menu, there is a monthly-view
calendar for you to view.
Available options:
Jump to date
Input the required date and it will be
immediately highlighted.
Go to today
Focus on today's date.
First day of one
week
You can set Sunday or Monday as the first day
of one week.
15
Calculator....................
Enter a number, select the type of operation to be performed, and enter
the second number, then press "=" to display the result.
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44
16
Profiles .........................
With this menu, you may personalise ringtones for different events and
environments.
16.2 Vibrate
When this is selected the phone will not ring unless an alarm has been
set.
16.3 Silent
This profile will turn off all ringtones, including notification sounds.
16.1 General
To modify the sound settings within any profile, press "Options" and
select "Customize" and you will see the functions below by scrolling up/
down Volume key:
Ringtone
Select a melody from the list by scrolling up and
down the Volume key then confirm by pressing
"Options\Select".
Alert type
You may set your phone ringtone to Ring
only, Vibration only (all sounds are replaced by
vibrations except for alarms), Vibration and ring,
Vibration then ring, Silence (no sounds except
icon will be displayed).
for alarms, the
Ringtone volume
Adjust the volume using the up/down key.
Keypad
Select the type of key beep.
Message tone
Select a melody for a new incoming message.
Ring type
Set your ring type to Ascending, Beep once,
Repeat.
Power On
Select a Power on melody for your phone.
Power Off
Select a Power off melody for your phone.
45
16.4 Flight mode
Voice calls and messaging functions are barred. Can be used to increase
standby duration.
46
17
My files .........................
You will have access to all audio and visual files stored in memory card
in My files.
17.1 Memory card
17.2 Managing audios, images, and others
According to the item chosen, you can access some of the functions
below:
View
View the selected image.
Play
Play the selected video/audios.
Delete
Delete the audio/image/video selected (not
applicable for embedded items).
Set as
Sound¼ringtone
Rename
Rename the audio/image/video.
Move
Move a file to other folders.
Copy
Copy a file to other folders.
You can access all files stored in the memory card here.
When a memory card is inserted for the first time, it will be
scanned and default folders will be created.
Inserting and removing the memory card:
17.3 Formats and compatibility (1)
• Sounds: Midi, SP-Midi, AMR, WAV, MP3
• Images: jpg, gif, bmp
To release the microSD card holder, slide it in the direction of the
arrow and lift it. Then insert the microSD card with the golden contact
downward. Finally, turn down the microSD holder and slide it in the
opposite direction to lock it.
18
Services .......................
Contact your network operator to check service availability.
Do not support hot plugging for microSD card.
(1)
47
Depending on phone and market.
48
19
Latin input mode ...............
To write messages, there are two writing methods (1):
- Normal (for English): this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
- Predictive with the Zi mode (for other languages): This mode speeds up
the writing of your text.
Fn key
:
Press once: input a top-half character
Press twice: Lock the keyboard in top-half key input
mode, then press again to unlock tophalf character
input mode
: Press: input space
Press and hold: switch language
Fn+Space: switch input mode
Space key
Shift key
Del key
(1)
:
:
In abc (Multitapabc) input mode:
Press once: only switch one character from minuscule
to uppercase
Press twice: lock uppercase input mode
Press once: unlock the uppercase
In eZiabc (Smartabc) input mode:
Press once: to eZi Abc
Press twice: to eZi ABC
Press: delete one by one
Press and hold: delete one by one quickly
20
Telephone warranty..........
Your phone is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months (1) from the date of purchase as shown on your original
invoice.
Batteries (2) and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months (1) from
the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair or
replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
(1)
(2)
The warranty period may vary depending on your country.
The life of a rechargeable mobile phone battery in terms of conversation time
standby time, and total service life, will depend on the conditions of use and
network configuration. Batteries being considered expendable supplies, the
specifications state that you should obtain optimal performance for your phone
during the first six months after purchase and for approximately 200 more
recharges.
3000G only. For 3000H, only normal writing method is available for all
languages.
49
50
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by
TCT Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
21
Accessories.........................
The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Charger
2. Battery
3. Stereo headset
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not
apply to you.
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22
Troubleshooting ................
Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may affect
its performance.
• Use User Data Format to perform phone formatting (to perform
User Data format, hold down # while simultaneously pressing the
power on/off key). ALL User phone data: contacts, messages and files
will be lost permanently.
and carry out the following checks:
My phone cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
phone (1)
My phone is frozen or has not responded for several minutes
• Restart your phone by pressing and holding the
key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to reset the
phone (1)
My phone turns off by itself
• Check that your keypad is locked when you are not using your phone,
and make sure power off key is not mis-contacted due to unlocking
keypad
• Check the battery charge level
• If it still does not work, please use User Data Format to reset the
phone (1)
53
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and the
charger from the box
• Clean the battery contact if it’s dirty
• Make sure your battery is inserted properly before plugging in the
charger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20 minutes
to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to
+40°C)
• When abroad, check that the voltage input is compatible
My phone cannot connect to a network or "No service" is
displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually (see page 40)
• Try connecting at a later time if the network is overloaded
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06# ) is the same as the one
printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see page 14,15)
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
54
Unable to make outgoing calls
key
• Make sure you have dialed a valid number and press the
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is
not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not barred outgoing calls (see page 39)
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not forwarded incoming calls (see page 38)
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is
clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONE TOUCH
accessory
When I select a number from my contacts, the number cannot be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a
foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
"Messages\Voicemail"
• Try later if the network is busy
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
• Make sure you have inserted microSD card
• Make sure there is sufficient microSD card memory for your
download
• Check your subscription status with your operator
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
• Switch on the backlight upon request
55
56
(1)
User Data Format ALL user phone data: Contacts, messages
and files will be lost permanently. Please store phone data in SIM
card before you want to format
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
English - CJA2710ALAAA
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
57