Sierra Wireless USB 598 User guide

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Sprint Mobile Broadband USB Modem
by Sierra Wireless
598U
www.sprint.com
© 2011 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective
owners.
© 2011 Sierra Wireless. All rights reserved. Sierra Wireless, the Sierra Wireless logo, and the red wave design are
trademarks of Sierra Wireless.
Table of Contents
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . i
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Introducing the Sprint Mobile Broadband USB Modem . . . . . . . 1
1A. Introducing the Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . 2
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
3
3
4
Section 2: Installing and Using the USB Modem . . . . . . . . . . . . . . . . . . . . . . . 5
2A. Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Software on a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Software on a Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2B. Using Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting the Windows Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting the Mac Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the USB Extension Cable and Laptop Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing the User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacting Sprint Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2C. Using a Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Section 3: Technical Specifications, Regulatory and 
Safety Information, and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3C. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3D. One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Your Sprint Mobile Broadband USB Modem
Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem
offers more freedom than ever before. No wires, no cables—just access to your data when
you need it. The power of the Internet is truly at your fingertips.
i
How to Use This Guide
The advantages of Sprint are as clear as each wireless connection you make. With Sprint
service, we give you what you really want from a wireless service provider—clear
connections, easy-to-understand service plans, and self-servicing options for managing
your account. All this is designed to make your life easier and worry-free.
We know you’re eager to start using your USB modem right away, and the sections of this
guide are designed to help you do just that.
1
2
The first section (page 1) gives an overview of the USB modem package contents.
3
The third section (page 21) lists the technical specifications, regulatory and important
safety information, and warranty information for your Sprint Mobile Broadband USB
modem.
The second section (page 5) guides you through the steps required to install your
Sprint Mobile Broadband USB modem and the Windows or Mac software, describes
how to start the software once it is installed, and explains how to use the laptop clip
and an optional memory card with your USB modem.
Getting More Information About Your Device and Service
This guide describes how to install and start the software. To learn how to use all the
features of your USB modem and software, consult the user guide (see page 14 of this
document) or online help.
ii
Section 1
Introducing the Sprint Mobile
Broadband USB Modem
Section 1A
Introducing the Sprint Mobile Broadband
USB Modem
⽧
Your Sprint Mobile Broadband USB Modem (page 2)
⽧
TRU-Install (page 3)
⽧
Package Contents (page 3)
⽧
Care and Maintenance (page 4)
This section introduces your Sprint Mobile Broadband USB modem, and describes what
is included with your USB modem.
Your Sprint Mobile Broadband USB Modem
The Sierra Wireless 598U USB modem is a dual-band wireless USB modem. It enhances
the functionality of your mobile computing devices by adding wireless connectivity to the
Internet.
Your Sprint Mobile Broadband USB modem fits into a USB slot (available on most
notebook and desktop computers).
2
Section 1A. Introducing the Sprint Mobile Broadband USB Modem
To install the drivers and software, you do not need an installation CD. Your USB modem
uses the Sierra Wireless TRU-Install feature—the drivers and software are installed when
you insert the USB modem into your Windows or Mac computer.
Note
To get the latest drivers and software, visit www.sprint.com/downloads.
Package Contents
Your Sprint Mobile Broadband USB modem package contains the following components:
䢇 Sprint Mobile Broadband USB modem by Sierra Wireless (Model 598U)
䢇 Get Started guide (this document)
䢇 USB extension cable with laptop clip
Note
To meet FCC (regulatory) requirements, use only the supplied USB extension cable and laptop
clip; other cables and laptop clips should not be used.
Section 1A. Introducing the Sprint Mobile Broadband USB Modem
3
Introduction
TRU-Install
Care and Maintenance
As with any electronic device, the USB modem must be handled with care to ensure
reliable operation. Follow these guidelines in using and storing the USB modem:
䢇 The USB modem should fit easily into an available USB slot. Forcing the USB modem
into a slot may damage the connector pins.
䢇 Protect the USB modem from liquids, dust, and excessive heat.
䢇 When not installed in your computer, store the USB modem in a safe place.
䢇 Remove the USB modem before storing or transporting your computer.
䢇 When inserting or removing the USB modem, always grip it by the sides rather than the
end, as this prevents damage to the USB modem.
䢇 Do not use the USB modem with a handheld computer; it is designed only for notebook
or desktop computers running Windows Vista, Windows XP, or Mac OS X.
䢇 Do not handle or operate the USB modem while driving or operating a vehicle. Doing
so may distract you from properly operating the vehicle. In some jurisdictions, operating
communication devices while in control of a vehicle is a criminal offense.
4
Section 1A. Introducing the Sprint Mobile Broadband USB Modem
Section 2
Installing and Using the
USB Modem
Section 2A
Installing the Software
⽧
Installing the Software on a Windows Computer (page 6)
⽧
Installing the Software on a Mac Computer (page 9)
The installation process has two stages:
䢇 Installing the Software and Drivers — Insert the USB modem to install the drivers and the
software (for Windows, see below; for Mac, see page 9).
䢇 Activating Your USB Modem — Start the software, and activate your account and configure
the USB modem to use your account. For complete instructions, see the user guide.
Installing the Software on a Windows Computer
System Requirements
The Sprint Mobile Broadband USB modem is supported on:
䢇 Windows Vista.
䢇 Windows XP with Service Pack 2 or later.
Note
Your USB modem will not work with handhelds or Pocket PCs.
To install and run the USB modem and accompanying Sprint SmartViewSM software on a
Windows computer, you will need one USB slot.
Note
6
Do not insert the USB modem or the USB extension cable into a USB hub or, if your keyboard is
separate from your laptop, a USB slot on your keyboard.
Section 2A. Installing the Software
Note
Installing the Software
Installing the Software and Drivers
Windows Vista users: You must log in with administrative privileges to install the software
and drivers.
Windows XP users: You may need to log in with administrative privileges, depending on your
Windows configuration.
As part of the installation process you may be prompted to restart your computer; save any
open documents.
1. If your USB modem has not yet been activated, ensure you are in the network
coverage area (not roaming).
2. Remove the protective cap from the USB modem by placing your fingers on the sides
of the cap and carefully pulling it off.
3. Gripping both sides of the USB modem, insert it into your computer’s USB slot.
Alternatively, you can attach the USB extension cable to your computer’s USB slot,
connect the USB modem and laptop clip to the USB extension cable, and then attach
the laptop clip to the top of your laptop’s screen (see page 13).
WARNING
If your computer’s USB slot is vertical, use the supplied USB extension cable and laptop
clip.
If the orientation of your computer’s USB slot or the thickness of your computer are such
that pressure is applied to the modem’s end or side, you may damage the modem or your
computer. In such cases, do not insert the modem directly into your computer’s USB slot;
use the supplied USB extension cable and the supplied laptop clip instead.
Section 2A. Installing the Software
7
Windows detects the USB modem and installs the drivers for it. This may take a few
minutes. Once completed, the system tray may display “Your devices are ready to
use” or “Your new hardware is installed and ready to use.”
The
LED indicator is lit (blue, or blinking amber); the Sprint logos on the front of
the USB modem are also lit.
4. If the Software Installation Wizard has not started automatically, in Windows Explorer
browse to the
entry (under My Computer) and run AppLaunch.exe or, if
you’re running Windows Vista, in the “AutoPlay” window click Sprint SmartView
Installation to start the wizard.
5. In the installation window, click Next.
6. Read the License Agreement and select “I accept the terms in the License Agreement” to
agree to the terms. Click Next. (A series of dialog boxes guides you through the
installation.)
7. Use the Next and Back buttons to navigate through the wizard.
8. In the “InstallShield Wizard Completed” window, click Finish.
9. Wait until the system tray displays “Your devices are ready to use” or “Your new
hardware is installed and ready to use.”
8
Section 2A. Installing the Software
computer. Wait until your computer restarts.
11. Proceed to “Starting the Windows Software” on page 11.
Installing the Software on a Mac Computer
System Requirements
The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Air™,
MacBook Pro, PowerBook® G4, Power Mac® G5, or desktop iMac computer running Mac
OS X version 10.4 or newer.
To check your version, from the Apple menu ( ) choose About This Mac. If your version is
earlier than 10.4, then you must upgrade to version 10.4 or newer; contact an Apple
reseller, an Apple retail store, or visit www.apple.com/store.
To install and run the USB modem and accompanying Sprint SmartView software on a
Mac computer, you will need one USB slot.
Note
Do not insert the USB modem or the USB extension cable into a USB hub or, if your keyboard is
separate from your laptop, a USB slot on your keyboard.
Installing the Software and Drivers
Note
As part of the installation process you will be prompted to restart your computer; save any
open documents.
1. If your USB modem has not yet been activated, ensure you are in the network
coverage area (not roaming).
2. Remove the protective cap from the USB modem by placing your fingers on the sides
of the cap and carefully pulling it off.
Section 2A. Installing the Software
9
Installing the Software
10. If a message that you must restart your computer is displayed, click Yes to restart your
3. Gripping both sides of the USB modem, insert it into your computer’s USB slot.
Alternatively, you can attach the USB extension cable to your computer’s USB slot,
connect the USB modem and laptop clip to the USB extension cable, and then attach
the laptop clip to the top of your laptop’s screen (see page 13).
WARNING
If your computer’s USB slot is vertical, use the supplied USB extension cable and laptop
clip.
If the orientation of your computer’s USB slot or the thickness of your computer are such
that pressure is applied to the modem’s end or side, you may damage the modem or your
computer. In such cases, do not insert the modem directly into your computer’s USB slot;
use the supplied USB extension cable and the supplied laptop clip instead.
4. In the “TRU-Install” Finder™ window, double-click Sprint SmartView Installer.mpkg.
5. In the “Welcome to the Sprint SmartView Installer” window, click Continue.
6. Read the Software License Agreement. To continue with the software installation, you
must click Continue, and then click Agree to accept the terms.
7. In the “Standard Install on ...” window, click Install.
8. If a window appears prompting you for your password, enter your Mac password and
then click OK.
9. In the window with the message that you will have to restart your computer, click
Continue Installation.
10. After the Applications window is displayed, click Continue.
11. In the “Install Succeeded” window, click Restart.
12. After your computer restarts, proceed to “Starting the Mac Software” on page 11.
10
Section 2A. Installing the Software
Using Your Modem
Section 2B
Using Your USB Modem
⽧
Starting the Windows Software (page 11)
⽧
Starting the Mac Software (page 11)
⽧
Activating Your USB Modem (page 12)
⽧
Using the USB Extension Cable and Laptop Clip (page 13)
⽧
Viewing the User Guide (page 14)
⽧
Removing the USB Modem (page 15)
⽧
Contacting Sprint Customer Service (page 15)
⽧
Troubleshooting (page 16)
Starting the Windows Software
䊳
Double-click the program’s icon [
] on your desktop.
– or –
Select Start > All Programs > Sprint > Sprint SmartView.
Proceed to “Activating Your USB Modem” on page 12.
Starting the Mac Software
If the Sprint SmartView software has not started automatically:
䊳
In Finder, choose Go > Applications, and then double-click Sprint SmartView.
Section 2B. Using Your USB Modem
11
Activating Your USB Modem
If your USB modem has not been preactivated or you have not activated it at the time of
purchase, you must activate your account and configure the USB modem to use your
account.
If the “One Touch Activation” window appears, click Yes to indicate that you’d like to have
the network autoprogram your USB modem. Sprint SmartView will display “Preparing
services, Please wait.”
If activation is successful, Sprint SmartView will then display “Ready: Sprint Mobile
Broadband,” after which you are ready to connect to the network. Proceed to “Viewing the
User Guide” on page 14.
If activation was not successful, a message window is displayed. For instructions on
activating your USB modem, see the user guide (see “Viewing the User Guide” on
page 14). Use the spaces below to write down important information related to the
activation process and your account.
ESN/MEID
Activation code
Sprint Phone number
MSID
Account password
Sprint User Name
12
Section 2B. Using Your USB Modem
Optionally, you can use the provided USB extension cable and laptop clip. The laptop clip
fits on top of your laptop screen and holds your USB modem. This allows you to use your
USB modem in crowded spaces.
1. Remove the protective cap from the USB modem by placing your fingers on the sides
of the cap and carefully pulling it off.
2. Slide the USB modem into the laptop clip.
3. Connect the extension cable to the USB modem.
USB modem
Laptop clip
USB extension cable
4. Insert the other end of the extension cable into the USB slot of your laptop. When the
USB modem and the cable are properly connected, the
LED indicator is lit (blue,
or blinking amber); the Sprint logos on the front of the USB modem are also lit.
Section 2B. Using Your USB Modem
13
Using Your Modem
Using the USB Extension Cable and Laptop Clip
5. Place the laptop clip, with the USB modem in it, on top of your laptop screen, as
shown in the photo below.
Viewing the User Guide
The user guide provides detailed information on the Windows and Mac versions of the
Sprint SmartView software.
䊳
In Windows, select Start > All Programs > Sprint > SmartView > Users Guide.
– or –
On your Mac desktop, double-click Sprint SmartView User Guide.PDF.
14
Section 2B. Using Your USB Modem
1. Exit the Sprint SmartView software if it is open.
2. If a memory card (microSD™) is inserted into the USB modem, ensure that you have
completed any file transfers, and then safely remove the hardware:
Click the Safely Remove Hardware icon (
in Windows Vista;
in Windows XP)
in the system tray, and click the Safely remove Mass Storage Device entry for the memory
card.
䡲
䡲
– or –
On your Mac, eject the drive.
3. Remove the USB modem from your computer’s USB slot by gripping both sides of
the USB modem and pulling straight out.
WARNING
When inserting or removing your USB modem, always grip it by its sides, as this prevents
damage to the USB modem.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
䢇 Logging on to your account at www.sprint.com.
䢇 Calling us toll-free at 1-888-211-4727 (personal use) or 1-800-927-2199 (business use).
䢇 Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Section 2B. Using Your USB Modem
15
Using Your Modem
Removing the USB Modem
Troubleshooting
For a more complete listing of errors and possible solutions, please see the user guide or
online Help. You may also visit www.sprint.com or contact Sprint Customer Service (see
above).
Problem/error
Solution
The USB modem has no power.
Ensure the following:
(The
LED indicator is off.)
䢇
䢇
No service is available.
Try the following:
(The
䢇
LED indicator is off.)
䢇
䢇
16
The USB modem is properly inserted.
The computer is turned on and not in suspend mode
(Windows) or sleep mode (Mac).
Reorient your computer.
If you are inside a building or near a structure that may be
blocking the signal, change the position or location of your
computer.
Check with Sprint — a network or account problem may be
preventing the USB modem from obtaining service.
Section 2B. Using Your USB Modem
Using a Memory Card
Section 2C
Using a Memory Card (microSD)
⽧
Inserting the Memory Card (microSD) (page 17)
⽧
Removing the Memory Card (microSD) (page 18)
With your USB modem and a microSD memory card (sold separately), you can store files (for example,
files you download from the Internet) or transfer files (for example, images and music) between
SD-compatible devices, without the need of another flash drive. Your computer recognizes the
memory card as a removable storage device.
Your USB modem supports memory cards up to 32 GB capacity.
WARNING
Using memory cards larger than 32 GB can cause data loss and damage your USB
modem.
Inserting the Memory Card (microSD)
1. Gently flip open the tab (labelled “microSD”) on the side of the
USB modem (1).
1
2. Hold the USB modem with the Sprint label facing up.
3. Gently insert the memory card, printed side up, into the slot on
the side of the USB modem (2) until the memory card clicks into
place.
2
If your memory card has not been formatted, or is in a format
that your Windows or Mac computer does not recognize, you 
may be prompted to format the memory card.
Section 2C. Using a Memory Card (microSD)
17
Note
Formatting erases all the data on the memory card, after which the files CANNOT be retrieved. To
prevent the loss of important data, please check the contents before you format the memory
card.
Removing the Memory Card (microSD)
Note
The memory card can be easily damaged by improper operation. Please be careful when
inserting, removing, or handling it.
DO NOT remove a memory card while files are being accessed or transferred. Doing so will result
in loss or damage of data.
1. Ensure that you have completed any file transfers.
2. Safely remove the hardware:
䡲
䡲
Click the Safely Remove Hardware icon (
in Windows Vista;
in Windows XP)
in the system tray, and click the Safely remove Mass Storage Device entry for the memory
card.
– or –
On your Mac, eject the drive.
3. Using your fingernail or a thin, blunt object, gently press the
memory card in and then release; it should partially pop out of its
slot, as shown in the photo.
4. Remove the memory card and store it in a safe place.
5. Close the tab over the microSD slot of the USB modem.
18
Section 2C. Using a Memory Card (microSD)
䢇
䢇
To avoid loss of data, DO NOT remove the memory card while files are being accessed
or transferred.
DO NOT turn off or restart your computer, or put it into standby mode, while using a
memory card. Doing so will result in loss or damage of data.
Section 2C. Using a Memory Card (microSD)
19
Using a Memory Card
Important Connection Information
Section 3
Technical Specifications,
Regulatory and Safety Information,
and Warranty
Section 3A
Technical Specifications
⽧
LED Operation (page 22)
⽧
Radio Frequency and Electrical Specifications (page 24)
⽧
Software Specifications (page 25)
⽧
Environmental Specifications (page 26)
⽧
Mechanical Specifications (page 27)
This section describes the LED indicators and various specifications of your Sprint Mobile
Broadband USB modem.
LED Operation
Your USB modem has two LED indicators. They operate as follows:
LED
22
State of LED
Indicates
Off
The USB modem has no power. The USB modem may not be completely
inserted into the computer, the computer may be turned off or in suspend
mode (Windows) or sleep mode (Mac), which powers down the USB
modem, or you have disabled the USB modem (through the
Sprint SmartView software).
Blue, not
blinking
The USB modem has power and is working properly.
Section 3A. Technical Specifications
State of LED
Indicates
Blue, blinking
The USB modem’s firmware is being updated. Do not remove the USB
modem.
Amber, blinking
The USB modem is searching for service. If this state persists, try the
following:
䢇
䢇
䢇
Reorient your computer.
If you are inside a building or near a structure that may be
blocking the signal, change the position or location of your
computer.
Check with Sprint — a network or account problem may be
preventing the USB modem from obtaining service.
Amber, not
blinking
An error has occurred. Remove the USB modem and reinsert it.
Off
No service is available. If this state persists, try the following:
䢇
䢇
䢇
Specifications
LED
Try reorienting your computer.
If you are inside a building or near a structure that may be
blocking the signal, change the position or location of your
computer.
Check with Sprint — a network or account problem may be
preventing the USB modem from obtaining service.
Amber, blinking
1xRTT coverage is detected. Ready to connect to the network; see the user
guide.
Amber, not
blinking
The USB modem is connected to a 1xRTT network and can send or
receive data.
Section 3A. Technical Specifications
23
LED
State of LED
Indicates
Blue, blinking
1xEV-DO coverage is detected. Ready to connect to the network; see the
user guide.
Blue, not
blinking
The USB modem is connected to a 1xEV-DO network and can send or
receive data.
Radio Frequency and Electrical Specifications
24
Approvals
Compliant with:
IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO),
IS-866, IS-878, IS-890, CDMA Development Group
FCC (ID: N7NU598)
Industry Canada (ID: 2417C-U598)
Voltage
+5.0 Vdc from USB slot
Current
Maximum: 600 mA (from USB port)
Typical data call current (talk mode):
300 mA (1X)
390 mA (1xEV-DO)
Standby: 55 mA (1xEV-DO/IS-2000 hybrid mode)
Transmitter power
250 mW (+24 dBm) average
Transmit
PCS: 1850 to 1909.95 MHz
Cellular: 824.04 to 848.97 MHz
Section 3A. Technical Specifications
PCS: 1930 to 1989.95 MHz
Cellular: 869.04 to 893.97 MHz
GPS: 1575.42 MHz
Channel spacing
1.25 MHz
Frequency stability
±150 Hz
Specifications
Receive
Software Specifications
Position Location
Mobile Station based
Data service
IS-707A
Mobile IP
Supported
SMS (IS-637)
Not supported
FAX
Not supported
OMA-DM
Supported
OTASP (IS-683A, IS-683B, IS-683C)
Not supported
OTAPA
Not supported
PRL (preferred roaming list)
Supported
Authentication
Supported
Section 3A. Technical Specifications
25
NAM
Single
Voice
Not supported
E911
Not supported
TTY/Accessibility
Not supported
Environmental Specifications
26
Operating temperature
-20 to +55°C
Storage temperature
-40 to +85°C
Humidity
95%, non-condensing
Vibration
Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually
perpendicular axes.
Test duration of 60 minutes for each axis, for a total test time of 3 hours
(non-operating).
Drop
1 m on concrete on each of 6 faces, 2 times
Section 3A. Technical Specifications
Dimensions (W x L x H)
24 mm x 74 mm x 12 mm
Power button
Not supported
Headset jack
Not supported
LED
Amber/blue
Section 3A. Technical Specifications
Specifications
Mechanical Specifications
27
Section 3B
Regulatory Information
⽧
Regulatory Notices (page 29)
⽧
Patents (page 31)
⽧
Trademarks (page 31)
⽧
Copyright (page 31)
⽧
Limitation of Liability (page 32)
⽧
Additional Information and Updates (page 32)
This section contains important regulatory notices about your Sprint Mobile Broadband
USB modem, and also patent and other information.
Note
28
This USB modem is approved for use in normal-size laptop computers only (typically with 12" or
larger display screens). To comply with FCC RF exposure requirements, this modem should not
be used in configurations that cannot maintain at least 12 mm (~0.5") from users and bystanders.
For example, this modem should not be used in certain laptop and tablet computers and
configurations where the USB connectors are unable to provide or ensure the necessary
separation is available between the modem and its users to satisfy compliance.
Section 3B. Regulatory Information
Regulatory Information
Regulatory Notices
The design of the 598U USB modem complies with U.S. Federal Communications
Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio
frequency (RF) exposure for portable devices, which in turn are consistent with the
following safety standards previously set by Canadian, U.S. and international standards
bodies:
䢇 ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to
Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz
䢇
National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986,
Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields
䢇
Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency
Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz
䢇
International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998,
Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to
300 GHz)
FCC ID: N7NU598
CAUTION: The 598U USB modem must be 1.2 cm or more from users during operation, to
satisfy FCC RF exposure requirements. The 598U USB modem has been tested for
compliance with FCC / IC RF exposure limits in the laptop computer(s) configurations with
horizontal and vertical USB slots and can be used in laptop computers with substantially
similar physical dimensions, construction, and electrical and RF characteristics. This USB
modem must not be used with any other antenna or transmitter that has not been
approved to operate in conjunction with this modem. NOTE: This USB modem must not be
used in any unapproved configurations. For details, contact Sierra Wireless.
WARNING: If the orientation of your computer’s USB slot or the thickness of your computer
are such that pressure is applied to the modem’s end or side, you may damage the
modem or your computer. In such cases, do not insert the USB modem directly into your
computer’s USB slot; use the supplied laptop clip and USB extension cable instead.
Section 3B. Regulatory Information
29
WARNING (EMI) - United States FCC Information - This equipment has been tested and found to
comply with the limits for a Class B computing device peripheral, pursuant to Parts 15, 22,
and 24 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and receiver.
䢇 Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
䢇 Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition
that this device does not cause harmful interference.
CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could
void the user’s authority to operate the equipment.
WARNING (EMI) - Canada: This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference causing equipment
standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B préscrites dans la norme sur le matériel brouilleur:
“Appareils Numériques,” NMB-003 édictee par le ministre des Communications.
If you have purchased this product under a United States Government contract, it shall be
subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions
30
Section 3B. Regulatory Information
Regulatory Information
Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as
set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency
contracts or any successor regulations. If further government regulations apply, it is your
responsibility to ensure compliance with such regulations.
Patents
This product may contain technology developed by or for Sierra Wireless Inc.
This product includes technology licensed from QUALCOMM® 3G.
This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or
more patents licensed from InterDigital Group.
Trademarks
Sprint and the logo are trademarks of Sprint. Other marks are the property of their
respective owners.
Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra
Wireless.
Windows® is a registered trademark of Microsoft Corporation.
Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries.
QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
Copyright
©2011 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property
of their respective owners.
©2011 Sierra Wireless. All rights reserved.
Section 3B. Regulatory Information
31
Limitation of Liability
The information in this manual is subject to change without notice and does not represent
a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED
PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA
WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR
FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates
aggregate liability arising under or in connection with the Sierra Wireless product,
regardless of the number of events, occurrences, or claims giving rise to liability, be in
excess of the price paid by the purchaser for the Sierra Wireless product.
Additional Information and Updates
For up-to-date product descriptions, documentation, application notes, firmware upgrades,
troubleshooting tips, and press releases, visit www.sierrawireless.com.
32
Section 3B. Regulatory Information
Important Safety Information
Section 3C
Important Safety Information
⽧
Important Notice (page 33)
⽧
Safety and Hazards (page 34)
Important Notice
Because of the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally
lost. Although significant delays or losses of data are rare when wireless devices such as
the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB modem) CDMA
modem are used in a normal manner with a well-constructed network, they should not be
used in situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury, death, or
loss of property. SPRINT SPECTRUM L.P. accepts no responsibility for damages of any
kind resulting from delays or errors in data transmitted or received using the Sprint Mobile
Broadband USB modem by Sierra Wireless (598U USB modem) CDMA modem, or for
failure of the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB
modem) to transmit or receive such data.
Section 3C. Important Safety Information
33
Safety and Hazards
Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB
modem) in areas where blasting is in progress, where explosive atmospheres may be
present, near medical equipment, life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the Sprint Mobile Broadband
USB modem by Sierra Wireless (598U USB modem) MUST BE POWERED OFF. It can
transmit signals that could interfere with this equipment.
Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB
modem) in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the
Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB modem) MUST BE
POWERED OFF. When operating, it can transmit signals that could interfere with various
onboard systems.
The driver or operator of any vehicle should not operate the Sprint Mobile Broadband
USB modem by Sierra Wireless (598U USB modem) while in control of a vehicle. Doing
so will detract from the driver or operator's control and operation of that vehicle. In some
jurisdictions, operating such communications devices while in control of a vehicle is an
offense.
34
Section 3C. Important Safety Information
Important Safety Information
Section 3C. Important Safety Information
35
Section 3D
One-Year Limited Warranty
THIS PRODUCT IS PROVIDED TO YOU UNDER THE FOLLOWING TERMS AND CONDITIONS THAT
CONTAIN LIMITATIONS ON WARRANTIES AND LIABILITIES AND YOUR REMEDIES. BY USING THIS
PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS BELOW.
The original end-user purchaser of the enclosed wireless personal computer modem card
(the “Product”) from Sierra Wireless (the “Vendor”) or one of its authorized suppliers, is offered
a personal, non-transferable, limited warranty that: (a) the Product will be of good quality and
free from defects in design, materials, workmanship, and manufacture under normal use and
service; (b) all materials, parts, components, and other items incorporated in the Product will
be new; and (c) the Product will be compliant with, and perform in accordance with, its
specifications, for a period that expires one year from the original purchase date of the
Product (the “Warranty Period”).
During the Warranty Period, if Vendor determines that a Product is defective under a proper
warranty claim, then Vendor will, at its sole discretion, either (a) pay parts and labor charges
for the repair of the Product, or (b) replace the Product with a new or rebuilt unit (which unit
may use refurbished parts of similar quality and functionality), provided that the defective
Product is returned to a Vendor-authorized service center for the Product, transportation
charges prepaid, and is accompanied by written proof of purchase in the form of a bill of sale
or receipted invoice indicating that the Product was purchased by you and is within the
Warranty Period. After the Warranty Period, you are responsible for paying all parts, labor, and
shipping charges.
The warranty described above shall apply to all repaired or replaced Product for a period of
90 days from the date of return to you, or the balance of the Warranty Period, whichever is
greater.
This limited warranty does not cover and is void with respect to: (a) Products which have
been improperly installed, repaired, maintained, or modified; (b) Products which have been
subjected to misuse (including using the Products with hardware which is electrically or
mechanically incompatible with the Products), abuse, accident, physical damage, abnormal
operation, improper handling or storage, neglect, exposure to fire, water, or excessive
moisture or dampness, or extreme changes in climate or temperature; (c) Products which
have been opened, repaired, modified, or altered by anyone other than Vendor or a Vendor-
36
Section 3D. One-Year Limited Warranty
Section 3D. One-Year Limited Warranty
37
Warranty
authorized service center; (d) Products which have been damaged due to fire, flood, acts of
God, or other acts which are not Vendor’s fault and which the Product is not specified to
tolerate; (e) cosmetic damage; (f) Products which have been operated outside of published
maximum ratings; (g) cost of installation, removal, or reinstallation of the Product; (h) signal
reception problems (unless caused by a defect in material(s) or workmanship); or (i) Products
on which warranty stickers or serial numbers have been removed, altered, or rendered
illegible.
This limited warranty is not transferable to any third party including, but not limited to, any
subsequent purchaser or owner of the Products. Any transfer or resale of any of the Products
will automatically terminate Vendor’s warranty coverage of such Products.
This limited warranty is only valid in the United States of America, and does not cover
customer education, instruction, installation, setup adjustments, or signal reception problems.
REPAIR OR REPLACEMENT, AS PROVIDED FOR UNDER THIS LIMITED WARRANTY, IS
YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY. TO
THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VENDOR NOR THE ORIGINAL
OWNER OF THE PRODUCT MAKE ANY OTHER REPRESENTATIONS, WARRANTIES, OR
CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED OR STATUTORY, WITH RESPECT TO
THE PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABLE
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. This warranty gives you specific
rights and you may also have other rights, which vary from jurisdiction to jurisdiction. Some
jurisdictions do not allow the exclusion of implied warranties and conditions and do not
permit the exclusion or limitation of certain damages. Therefore, the foregoing exclusions may
not apply to you.
THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THIS PRODUCT IS
ASSUMED BY YOU. NEITHER THE ORIGINAL OWNER OF THE PRODUCT NOR THE
VENDOR NOR VENDOR’S DISTRIBUTORS, RESELLERS, SUPPLIERS, AGENTS, OFFICERS,
AND DIRECTORS SHALL HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR
ENTITY FOR ANY DAMAGES HOWSOEVER CAUSED INCLUDING, BUT NOT LIMITED TO,
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, GENERAL, CONSEQUENTIAL, PUNITIVE, OR
EXEMPLARY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, LOSS OF
REVENUE OR PROFIT, DAMAGES TO PROPERTY OR PERSONS, LOST OR DAMAGED DATA,
OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF ANY SUCH AFOREMENTIONED
PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE, OR FOR CLAIMS BY ANY THIRD PARTY. MAXIMUM AGGREGATE LIABILITY
OF THE AFOREMENTIONED PERSONS SHALL NOT EXCEED THE AMOUNT PAID BY YOU
FOR THE PRODUCT. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT
THE ALLEGED BREACH, DEFAULT, NON-PERFORMANCE, OR FAILURE IS A BREACH OF
FUNDAMENTAL CONDITION OR TERM, OR A FUNDAMENTAL BREACH.
In the event that the Product supplied by Vendor is found to infringe any third-party US or
Canadian patent, trade secret, copyright, trademark, or other proprietary right and/or the use
of the Product is enjoined, Vendor will, at its sole option, either (a) procure for you the right to
use such Product; (b) modify such Product so that it becomes non-infringing while giving
equivalent functionality and performance; or (c) if neither of the foregoing options is
reasonably available, refund to you all amounts paid for the infringing Products, depreciated
on a straight line basis over a three-year period. Vendor will have no liability or obligation to
you to the extent the infringement is caused by, or based upon: (a) use of the Product in an
application or environment, or on a platform, or with devices for which the Product was not
designed or contemplated; (b) modifications, alterations, combinations, or enhancements of
the Product not created by Vendor; (c) any third-party defined feature that Vendor
incorporates into the Product at the request of such third party; or (e) your failure to install any
corrections or enhancements made available by Vendor that maintain equivalent or better
functionality and performance, to the extent that such correction or enhancement would have
avoided the infringement claim. Vendor’s obligations do not apply to any alleged
infringement occurring after you have received written notice of the alleged infringement. THE
FOREGOING IS IN LIEU OF ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF
NON-INFRINGEMENT, WHICH ARE HEREBY DISCLAIMED, AND SETS FORTH THE ENTIRE
LIABILITY OF VENDOR AND THE ORIGINAL OWNER OF THE PRODUCT FOR ANY
INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS BY THE PRODUCT.
If any provision or term of these terms and conditions is determined to be invalid or
unenforceable, the invalidity or unenforceability of that provision or term will not affect the
validity or enforceability of the remaining provisions and terms or the validity or enforceability
of that provision or term in any other jurisdiction.
38
Section 3D. One-Year Limited Warranty
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