US Robotics USR8500 Installation guide

Table of Contents
English Installation ............................................................................... 3
Step 1. Prepare for Installation ............................................................3
Step 2. Connect the Modem ...............................................................4
Step 3. Select the Driver ......................................................................6
Step 4. Reboot ....................................................................................7
Step 5. Connect the Modem to your Phone Line ................................7
Troubleshooting .....................................................................................8
Manufacturer’s Declaration of Conformity ....................................... 10
U.S. Robotics Corporation Limited Warranty ................................... 14
Español Instalación .............................................................................. 18
Paso 1.
Paso 2.
Paso 3.
Paso 4.
Paso 5.
Preparación para la instalación. ........................................... 18
Conecte el Módem ............................................................... 19
Selección del controlador .................................................... 21
Reiniciar ............................................................................... 22
Conecte el Módem a su línea de teléfono ............................ 22
Solución de problemas .......................................................................... 23
Declaración de conformidad del fabricante ....................................... 26
Garantía limitada de U.S. Robotics Corporation ................................ 29
Italiano Installazione ........................................................................... 32
Step 1. Prepararsi all’installazione ..................................................... 32
Step 2. Connettere il modem ............................................................ 33
Step 3. Selezionate il Driver ............................................................... 35
Step 4. Riavvio .................................................................................. 36
Step 5. Connettere il modem alla linea telefonica ............................. 36
Risoluzione dei problemi ....................................................................... 37
Dichiarazione di conformità del produttore ....................................... 40
Garanzia limitata U.S. Robotics Corporation ..................................... 44
USB ADSL Modem
Quick Installation Guide for
Windows 98 FE, 98 SE, 2000, Me
and XP Operating Systems
Enlglish
Español
Italiano
Model #8500
R24.0255.00
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from U.S. Robotics Corporation.
U.S. Robotics Corporation reserves the right to revise this documentation and
to make changes in the products and/or content of this document from time to
time without obligation to provide notification of such revision or change.
U.S. Robotics Corporation provides this documentation without warranty of
any kind, either implied or expressed, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose. If there is
any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate
document, in the hard copy documentation, or on the removable media in a
directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate
a copy, please contact U.S. Robotics and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government
agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such
rights as are provided in U.S. Robotics standard commercial license for the
Software. Technical data is provided with limited rights only as provided in
DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided
on any licensed program or documentation contained in, or delivered to you in
conjunction with, this User Guide.
Copyright © 2002 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and
the U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. All
other company and product names may be trademarks of the respective companies
with which they are associated.
2
English Installation
Step 1. Prepare for Installation
NO
T E : It is very important that you have your serial number
NOT
written down for future reference. If you ever need to call our
Technical Support department, you will need this number to
receive assistance. You can find your serial number on a bar
code sticker on the bottom of the modem and also on the box.
Write your serial number in the space provided below.
Serial Number
If you ever need to contact our Technical Support department,
you will also need your model number, which is USR8500-USB
in order to receive assistance. Make sure that your computer
is on and that you have your operating system CD-ROM readily
available.
What You Need to Know Before You Begin:
• DSL Service Provider Setting (U.S. Robotics WANPPPoA (RFC 2364), U.S. Robotics LAN (RFC 1483),
or U.S. Robotics WAN-PPPoE (RFC 2516)
•
User Name and Password information
•
VPI/VCI Values and Encapsulation mode
U.S. Robotics USB ADSL package includes:
• One U.S. Robotics USB ADSL Modem (Model #
USR8500-USB)
•
One USB cable, modem-to-computer (Type B to
Type A)
3
•
Standard RJ-11 telephone cable
•
One Installation CD-ROM with manual and
drivers inside
•
One Quick Installation Guide
•
One registration card (complete and return to
U.S. Robotics)
Inform your dealer if there are any incorrect, missing, or damaged parts.
Step 2. Connect the Modem
Insert the rectangular end of the included USB cable into the
USB port of your PC, and the square end of the cable into the
USB port of the U.S. Robotics USB ADSL Modem. The modem
will be detected by your operating system.
USB Port: This cable will connect the modem to the USB port
of your computer.
DSL Port: The RJ-11 cable is a telephone cable. This cable will
connect the modem to the wall phone jack.
4
•
The New Hardware Wizard will display. This
Wizard will help you through the installation of
your device driver, click Next
Next.
•
The Wizard will prompt you to select how you
want to acquire your device driver. Select the
Search for the best (suitable) driver for your
device (Recommended) option. Insert the
Installation CD-ROM and click Next
Next.
•
The New Hardware Wizard will then ask where it
should search for the drivers. Check the CD-ROM
drive option and confirm it is the only option
checked, click Next
Next. Files will begin to copy to
your system, this may take a moment.
•
Windows will indicate it has found the
5
U.S. Robotics USB ADSL Modem or USB device,
click Next
Next.
•
The New Hardware Wizard will prompt that it will
complete the installation of the software files
necessary for your device, click Finish
Finish.
•
Wait for the Welcome screen to display, click
Next
Next. If the Select Language screen displays,
click Cancel
Cancel.
Step 3. Select the Driver
•
6
Select from the list the type of Network connection you will use. The options available are
U.S. Robotics LAN (RFC1483), U.S. Robotics WAN
PPPoA (RFC2364) or U.S. Robotics WAN-PPPoE
(RFC2516).
•
If you are uncertain which driver to select, refer
to your DSL Internet Service Provider for assistance. Once you select the appropriate option,
click Next
Next.
•
Your current modem settings will display, click
Next
Next. If the VPI/VCI values shown in the current
settings are incorrect, click Customize to change
the values. Files will begin to copy to your
system, this may take a moment.
The Setup Complete screen will display, click Finish
Finish. Your system will begin to load and install files, this may take a few
minutes.
Windows 2000, Me and XP Users
For Windows 2000 and Windows Me a Digital Signature Not
Found screen may appear, click Yes to continue. For Windows
XP users, click the Continue Installation button to resume.
Step 4. Reboot
For Windows 98 and Windows ME users, you will be prompted
to restart your computer. For all other Windows users, conestart my computer no
w,
tinue to Step 5. Click Yes
es, I want to rrestart
now,
remove any disks from their drives, and click Finish
Finish.
Step 5. Connect the Modem to your Phone Line
Connect one end of the included phone cord to the phone port
on the back of your modem and connect the other end into the
phone jack on the wall. The installation of the U.S. Robotics
USB ADSL Modem is now complete. Your P WR LED should illuminate a solid green and your DSL LED may be flashing.
Congratulations! Your installation is complete. Now you may
re-insert the Installation CD-ROM to access additional software.
7
Troubleshooting
My computer did not detect the modem.
Possible Solution:
• Make sure that the USB cable is connected to the
USB port located in the back of your computer.
•
If a second USB port in the back of your computer
is available, connect the USB cable into this USB
port.
•
Make sure the USB cable is securely plugged into
the modem.
•
Check the computer provider’s documentation if
the USB devices are not recognized.
The drivers are installed, the PWR LED is on, the phone line is
connected, but the Data LED light is off or keeps flashing.
Possible Solution:
• Make sure that the phone line is securely attached at both ends of the modem and the wall
jack.
•
Ensure there is no phone line microfilter between
the modem and the wall jack.
•
Ensure that microfilters are placed between the
wall adapter and any telephones, fax machines,
answering machines, or any other non-DSL
telephone equipment. (Microfilters are usually
supplied by your DSL Internet Service Provider.)
•
Unplug the USB cable from the modem for 2 to 3
minutes but leave the phone line connected.
Plug the USB cable back into the modem. This
should cause the modem to reconnect.
8
After configuring the TCP/IP settings, the modem does not
establish a connection to the Internet.
Possible Solution:
• Double-check the ATM settings of the modem.
Click the DSL icon in your Windows system tray
located in the right, lower corner of the screen
near the clock, or go to the Control Panel by
clicking Start
Start, Settings
Settings, and Control Panel
Panel.
Double-click U.S. Robotics USB ADSL Modem
Modem.
•
Verify that the VPI, VCI numbers, and the Encapsulation settings match what your DSL Internet
Service Provider has provided. If they are not
correct, refer to the documentation and/or CDROM provided by your DSL Internet Service
Provider.
The installation failed.
Possible Solution:
You will need to uninstall the failed installation.
•
Click Windows Start
Start, select Settings followed by
Panel.
Control Panel
•
Click Add/Remove Programs
Programs.
•
Locate the U.S. Robotics USB ADSL Modem and
double-click. You may have to scroll down to
locate this program.
•
The DSL Modem Installer screen will display,
click the Remove button.
•
Select Yes to confirm that you want to remove the
software. Do not unplug the USB cable until
drivers are removed and a reboot is requested.
9
I cannot browse the Internet.
Possible Solution:
Your Transmission Control Protocol/Internet Protocol (TCP/IP)
settings may be incorrect. Contact your Internet Service Provider to supply you with the proper settings.
Ar
e You S
till Having P
roblems?
Are
Still
Problems?
Call the Dealer Who Sold You this U.S. R
obotics P
roduct
Robotics
Product
The dealer or DSL Internet Service Provider may be able to
troubleshoot the problem over the phone or may request that
you bring the product back to the store for service.
Contact the U.S. R
Robotics
obotics Technical Support Department
For current support contact information, go to the following
web site:
http://www.usr.com/support/s-contact.asp
Manufacturer’s Declaration of Conformity
We declare under our sole responsibility that the U.S. Robotics USB ADSL Modem, to
which this declaration relates, is in conformity with the following standards or other
normative documents:
CE Mark:
•
EN55022 Class B (EMC)
•
EN55024 - (Immunity)
•
EN60950 - (Safety)
Emissions: (U.S.) FCC Part 15 Class B, (Canada) ICES-003
Safety: (U.S./Canada) CSA C22.2 No. 950-95 NRTL/C
Telecom: (U.S.) FCC Part 68, (Canada) Industry Canada (CS-03)
FCC Class B Certification
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference
that may cause undesired operation.
10
Warning! This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the distance between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from the one
which the receiver is connected to.
•
Consult the dealer or an experienced radio/TV technician for help.
•
You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the equipment.
Attach standard telephone cable to the RJ-11 port, and shielded USB cable to the USB
port.
NO
T E: In order to maintain compliance with the limits of a Class B digital device, US
NOT
Robotics requires that you use a quality interface cable when connecting to this
device. Changes or modifications not expressly approved by US Robotics could void
the user’s authority to operate this equipment. Suggested cable type is 90-ohm USB
cable for the USB port, and standard telephone cable for the RJ-11 port.
Manufacturer’s Disclaimer Statement
The information in this document is subject to change without notice and does not
represent a commitment on the part of the vendor. No warranty or representation,
either expressed or implied, is made with respect to the quality, accuracy or fitness
for any particular purpose of this document. The manufacturer reserves the right to
make changes to the content of this document and/or the products associated with
it at any time without obligation to notify any person or organisation of such changes.
In no event will the manufacturer be liable for direct, indirect, special, incidental or
consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages. This document contains materials protected by copyright. All rights are reserved. No part of this manual
may be reproduced or transmitted in any form, by any means or for any purpose
without expressed written consent of its authors. Product names appearing in this
document are mentioned for identification purchases only. All trademarks, product
names or brand names appearing in this document are registered property of their
respective owners.
CE Mark Declaration of Conformance
This product conforms to the following specifications:
•
EMC: EN55022
•
Safety: EN60950
•
Immunity: EN55024
This product complies with European Directive 1995/5/EC.
11
FCC Part 68 Registration
1.
This equipment complies with Part 68 of the FCC rules. This unit bears a
label, which contains the FCC registration number and ringer equivalence
number (REN). If requested, this information must be provided to the telephone company.
2. This equipment uses the following standard jack types for network connection: RJ11-6
3. This equipment contains an FCC compliant modular jack. It is designed to
be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of
FCC Part 68 rules.
4. In the unlikely event that this equipment causes harm to the telephone
network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such
disconnection, but if advance notice isn’t practical, it may disconnect the
service first and notify you as soon as possible afterwards. In the event
such as disconnection is deemed necessary, you will be advised of your
right to file a complaint with the FCC.
5. From time to time, the telephone company may make changes in its facilities, equipment, or operations, which could affect the operation of this
equipment. If this occurs, the telephone company is required to provide
you with advance notices so you can make the modifications necessary to
maintain uninterrupted service.
6. If you experience difficulties, check your connection and software configurations.
7. There are no user repairs that can be done on the unit.
Canadian Notice
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of Industry
Canada. ICES-003
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant
les limites applicables aux appareils numériques de la classe B prescrites dens le
Règlement sur le brouillage radioélectrique édicté par l’Industrie. NMB-003
To ensure that certified equipment is attached correctly and only to the networks of
participating carriers, the following statement shall accompany each unit of certified equipment offered for sale. This statement must be included conspicuously in
written or electronic format, at or near the front of each copy of the operating manual,
or accompany other technical information, or be included as a separate sheet. The
required statement is:
NO
T ICE: The Industry Canada label identifies certified equipment. This certification
NOT
means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s). The department does not guarantee
the equipment will operate to the user’s satisfaction.”
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The cus-
12
tomer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment,
or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.”
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their
use must be provided for the terminal equipment user in the information
accompanying the terminal equipment. A notice similar to the following would be
suitable:
NO
T ICE: The Ringer Equivalence Number (REN) assigned to each terminal device
NOT
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the
ringer equivalence Numbers of all the devices does not exceed 5.”
Canadian Modem Users, your warranty and repair centre is:
U.S. Robotics
Unit - 100, 13751 Mayfield
Richmond, B.C. Canada V6V 2G9
Product Specifications for USB ADSL Modem:
Standard Conformance
Basic ADSL: ANSI T1.415 Issue II (full rate ADSL), ITU G.992.1 (G.dmt), ITU G.992.2
(G.lite), G.994.1 (G.hs)
Transport Protocols: RFC 1577 (IP/ATM), RFC 2364 (PPP/ATM)
ATM Attributes: ATM Transmission Convergence, ATM Framing (with traffic shaping),
ATM SAR/AAL5, ATM Forum UNI3.1 signalling, ATM UBR Service Class
ADSL Service
Service Type: Full rate Discrete Multi-Tone ADSL (G.dmt), and Splitterless ADSL (G.lite)
Data Rate: G.dmt: 8Mbps (downstream), 1Mbps (upstream) G.lite: 1.5Mbps (downstream), 512Kbps (upstream)
Media Type: Simultaneous data/voice (can coexist with HPNA)
Service Provider: Digital Subscriber Line Access Multiplexer (DSLAM)
Media Connection: USB cable connection to PC - 90-ohm shielded USB cable, max
length 5 m (16ft) RJ-11 phone wire connection to ADSL provider
13
PC Requirements
Host Interface: USB Specification 1.1 or up
System Requirements:
A PC and Windows 98 FE, 98 SE, Me or 2000 operating system.
32 MB of RAM and 10 MB of hard disk space (memory extensive applications may
require more RAM)
Pentium 100 MHz (minimum)
Physical Characteristics
Port: Upstream: 1 USB Type B, USB spec. 1.1 differential and bi-directional, 12 Mbps
(high-speed device)
Downstream: RJ-11 Phone wire connection to ADSL service provider
LEDs: Power, Data
Dimensions: Width = 6.134, Depth = 4.596, Height = 1.379
Weight: 5.8 oz.
Input: +5VDC, 500mA (maximum) (bus powered from USB host controller or hub)
Power
Consumption: 2.5 watt maximum (BUS powered/USB powered)
Environmental
Temperature: 0 to 50 degrees Celsius
Humidity: up to 95%
U.S. Robotics Corporation Limited Warranty
H ARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware
product will be free from defects in workmanship and materials, under normal use
and service, for the following length of time from the date of purchase from
U.S. Robotics or its authorized reseller:
Two (2) Years
U.S. Robotics sole obligation under this express warranty shall be, at U.S. Robotics
option and expense, to repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item, or if neither of the two
foregoing options is reasonably available, U.S. Robotics may, in its sole discretion,
refund to Customer the purchase price paid for the defective product. All products
that are replaced will become the property of U.S. Robotics. Replacement products
may be new or reconditioned. U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer.
SOFTWARE: U.S. Robotics warrants to Customer that each software program licensed
from it will perform in substantial conformance to its program specifications, for a
period of ninety (90) days from the date of purchase from U.S. Robotics or its authorized reseller. U.S. Robotics warrants the media containing software against failure
during the warranty period. No updates are provided. U.S. Robotics sole obligation
under this express warranty shall be, at U.S. Robotics option and expense, to refund
the purchase price paid by Customer for any defective software product, or to re-
14
place any defective media with software which substantially conforms to applicable
U.S. Robotics published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. U.S. Robotics makes no warranty or representation that its software products
will meet Customer’s requirements or work in combination with any hardware or
applications software products provided by third parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed in the
U.S. Robotics software product documentation or specifications as being compatible, U.S. Robotics will make reasonable efforts to provide compatibility, except
where the noncompatibility is caused by a “bug” or defect in the third party’s product or from use of the software product not in accordance with U.S. Robotics published specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS U.S. ROBOTICS WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE
AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
U.S. Robotics shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any products
returned to U.S. Robotics for repair, whether under warranty or not.
OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate
Service Center or an Authorized U.S. Robotics Service Center within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase
from U.S. Robotics or its authorized reseller may be required. Products returned to
U.S. Robotics Corporate Service Center must be pre-authorized by U.S. Robotics with
a Service Repair Order (SRO) number marked on the outside of the package, and
sent prepaid and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the package.
The repaired or replaced item will be shipped to Customer, at U.S. Robotics expense,
not later than thirty (30) days after U.S. Robotics receives the defective product.
Return the product to:
In The United States:
USR-Walnut
528 Spanish Lane
Walnut, CA 91789
WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL
BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
U.S. ROBOTICS OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PAR-TICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORIZES ANY
15
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. U.S. ROBOTICS SHALL
NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR
WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY
THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR
BY ACCIDENT, FIRE, LIGHTNING, OTHER
HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMA-TION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF
U.S. ROBOTICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for
personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their
entirety, they will be limited to the duration of the applicable written warranty. This
warranty gives you specific legal rights which may vary depending on local law.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of
Illinois, U.S.A. excluding its conflicts of laws principles and excluding the United
Nations Convention on Contracts for the International Sale of Goods.
* U.S. Robotics has thoroughly tested this driver in conjunction with the supported
hardware and has verified compatibility with Windows 2000 and Windows Me. Because U.S. Robotics wants its customers to take full advantage of the modem’s functionality, we have made the driver available.
16
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
EE.UU.
Queda prohibida la reproducción parcial o íntegra de esta documentación, así
como su utilización para realizar cualquier trabajo derivado (como traducción,
transformación o adaptación) sin contar con el consentimiento por escrito de
U.S. Robotics Corporation.
U.S. Robotics Corporation se reserva el derecho a revisar esta documentación y
a realizar cambios tanto en los productos como en el contenido de este documento
siempre que lo estime oportuno, sin obligación alguna de notificar dicha revisión o
cambio.
U.S. Robotics Corporation presenta esta documentación sin garantía de ningún
tipo, ya sea implícita o explícita, lo cual incluye las garantías implícitas de
comerciabilidad y adecuación para un propósito determinado, pero sin limitarse a
las mismas.
Todo software suministrado en soporte extraíble y descrito en esta documentación
se suministra bajo un acuerdo de licencia que acompaña al producto como
documento independiente, como parte de la copia impresa de la documentación o
como archivo denominado LICENSE.TXT o !LICENSE.TXT dentro de un directorio
del soporte extraíble. Si no encuentra ninguno de estos textos, póngase en
contacto con U.S. Robotics para que se los proporcione.
Copyright (c) 2002 U.S. Robotics Corporation. Reservados todos los derechos.
U.S. Robotics y el logotipo de U.S. Robotics son marcas registradas de
U.S. Robotics Corporation.
Los demás nombres de empresas y productos pueden ser marcas registradas de
las respectivas compañías a las que estén asociadas.
17
Español Instalación
Paso 1. Preparación para la instalación.
NO
TA : Es muy importante que usted escriba su numero de
NOT
serie para futuras referencias. Si alguna vez necesita llamar a
nuestro departamento de Soporte Técnico, necesitará este
número para recibir asistencia. Encontrará su número de serie
en la pegatina del código de barras en la parte de abajo de su
módem y también en la caja. Escriba su número de serie en el
espacio que se muestra a continuación, reservado a tal efecto.
Número de serie
Si alguna vez necesitara contactar con nuestro departamento
de Soporte Técnico, también necesitará su número de modelo,
que es USR8500-USB para recibir asistencia. Asegúrese de
que su ordenador esté encendido y que tiene localizado el
CD-ROM de instalación de su Sistema Operativo.
Qué necesita antes de comenzar:
• Configuración de su Proveedor de Servicios ADSL
(U.S. Robotics WAN-PPPoA (RFC 2364), U.S.
Robotics LAN (RFC 1483), o U.S. Robotics WANPPPoE (RFC 2516)
•
Información del nombre de usuario y password
•
Los valores VPI/VCI y el modo de Encapsulación
El paquete U.S. Robotics USB ADSL incluye:
• Un módem U.S. Robotics USB ADSL (Model #
USR8500-USB)
18
•
Un cable USB, del módem al ordenador (Tipo B a
Tipo A)
•
Cable telefónico estándar RJ-11
•
CD-ROM de instalación que incluye manual y
controladores (drivers)
•
Una guía de instalación rápida
•
Tarjeta de registro (por favor, rellénela y envíela
a U.S. Robotics)
Por favor informe al lugar donde adquirió el producto si existe
algo incorrecto en el paquete, si falta algún accesorio o si
está dañado.
Paso 2. Conecte el Módem
Inserte la terminación rectangular del cable USB incluido en
el Puerto USB de su ordenador, y la terminación cuadrada en
el Puerto USB del Módem USB ADSL U.S. Robotics. El módem
será detectado por su Sistema Operativo.
Puerto USB: Este cable conectará el módem al Puerto USB de
su ordenador.
Puerto DSL: El cable RJ-11 es un cable telefónico estándar.
Este cable conectará el módem a la toma telefónica de la
pared.
19
•
El Asistente de Nuevo Hardware aparecerá en
pantalla. Este asistente le ayudará durante el
proceso de instalación del controlador de su
dispositivo. Haga clic en Siguiente
Siguiente.
•
El Asistente le permitirá seleccionar el recurso
donde se encuentra ubicado el controlador del
dispositivo. Seleccione la opción Buscar el
mejor controlador para su dispositivo
(recomendado). Introduzca en su unidad lectora
de CD.ROM el CD de instalación y haga clic en
Siguiente
Siguiente.
•
El Asistente de Nuevo Hardware donde debe
buscar los archivos controladores del
dispositivo. Marque la opción de la casilla de
unidad CD-ROM y confirme que es la única
opción marcada. Haga clic en Siguiente
Siguiente. Los
archivos necesarios comenzarán a copiarse a
susistema, esto puede tardar un poco.
20
•
Windows indicará que se ha encontrado el
U.S. Robotics Módem USB ADSL o dispositivo
USB. Pulse el botón Siguiente
Siguiente.
•
El Asistente de Nuevo Hardware le indicará que
se va a completar la instalación de los archivos
de programa necesarios para su dispositivo.
Pulse Finalizar
Finalizar.
•
Espere hasta visualizar la pantalla de bienvenida
y pulse Siguiente
Siguiente. Si la ventana de selección de
idioma, pulse Cancelar
Cancelar.
Paso 3. Selección del controlador
•
Seleccione de la lista el tipo de Conexión de Red
que usará. Las opciones de configuración son
U.S. Robotics LAN (RFC1483), U.S. Robotics WAN
PPPoA (RFC2364) ó U.S. Robotics WAN-PPPoE
(RFC2516).
21
•
Si no está seguro del Controlador a seleccionar,
contacte su Proveedor de Servicios de Internet
ADSL para recbir asistencia. Una vez que haya
seleccionado la opción correcta pulse Siguiente.
•
Aparecerá una pantalla mostrando las
propiedades del módem, Haga clic en Siguiente
Siguiente.
Si los valores VPI/VCI mostrados en la
configuración no son correctos pulse
Personalizar para modificar dichos valores. Los
archivos empezarán a copiarse en su sistema.
Aparecerá la pantalla de Instalación completada, haga clic en
Finalizar. Su sistema comenzará a cargar e instalar archivos.
Finalizar
Esto puede llevar unos minutos.
Para usuarios de Windows 2000, Me y XP
Para los usuarios de Windows 2000 y Windows Me, puede
aparecer una ventana indicando que no se encontró la firma
digital. Pulse Si para continuar. Para los usuarios de Windows
XP, haga clic en el botón Continuar la instalación.
Paso 4. Reiniciar
Para los usuarios de Windows 98 y Windows ME, se les pedirá
reiniciar el ordenador. Para el resto de usuarios Windows pasar
al Paso 5
5. Pulse el botón Sí, quiero reiniciar mi ordenador
ahora
ahora, saque cualquier disco de sus dispositivos y pulse
Finalizaar
Finalizaar.
Paso 5. Conecte el Módem a su línea de
teléfono
Conecte un extremo del cable telefónico en la parte de atrás
de su módem y conecte el otro extremo a la toma de teléfono
de la pared. La instalación del Módem U.S. Robotics USB ADSL
se ha completado. El indicador LED PWR debería iluminarse
de un color verde sólido y el indicador LED DSL debería
parpadear.
22
¡Enhorabuena! Se ha completado la instalación. En este
momento puede insertar de nuevo el CD-ROM de instalación
para instalar programas adicionales.
Solución de problemas
Mi ordenador no ha reconocido el módem.
Posible solución:
• Asegúrese de que el cable USB está conectado al
puerto USB, situado en la parte posterior del PC.
•
Si dispone de un segundo puerto USB en la parte
posterior del PC, conecte el cable USB en dicho
puerto.
•
Asegúrese de que el cable USB está enchufado
correctamente al módem.
•
Consulte la documentación del ordenador si los
dispositivos USB no se reconocen.
Los controladores están instalados, el LED de alimentación
está encendido, la línea telefónica está conectada, pero el
indicador luminoso de los datos está apagado o parpadea.
Posible solución:
•
Asegúrese de que el cable de la línea telefónica
está enchufado correctamente al módem y a la
clavija telefónica.
•
Asegúrese de que NO hay ningún filtro de línea
telefónica entre el módem y la clavija telefónica.
•
Asegúrese de que se han colocado microfiltros
entre el adaptador de pared y los teléfonos,
faxes, contestadores o cualquier otro aparato
telefónico no DSL. (Los microfiltros suele
proporcionarlos el proveedor de Internet DSL.)
23
•
Desenchufe el cable USB del módem durante 2 ó
3 minutos, pero deje la línea telefónica
conectada. Vuelva a enchufar el cable USB al
módem. Con ello, el módem debería volver a
conectarse.
Tras configurar TCP/IP, el módem no establece la conexión
con Internet.
Posible solución:
• Revise los valores de ATM del módem. Haga clic
en el icono de DSL de la bandeja del sistema de
Windows, que se halla en el ángulo inferior
derecho de la pantalla cerca del reloj, o vaya al
Panel del control haciendo clic en Inicio
Inicio,
Configuración y Panel de control
control. Haga doble
clic en U.S. Robotics USB ADSL Modem
Modem.
•
En la aplicación de U.S. Robotics, haga clic en la
ficha Configuration (Configuración) y verifique
que los valores de VPI, VCI y encapsulación
coinciden con los proporcionados por su
proveedor de Internet DSL. Si no son correctos,
consulte la documentación o el CD-ROM
proporcionados por el proveedor de Internet DSL.
La instalacii ón ha fallado.
Posible solución:
Deberá desinstalar la instalación anómala.
• Haga clic en Inicio
Inicio, seleccione Configuración y
haga clic en Panel de control
control.
•
Haga clic en Agregar o quitar programas.
•
Localice el módem y haga doble clic en
U.S. Robotics USB ADSL Modem
Modem. Es posible que
tenga que desplazar el contenido de la lista para
localizar este programa.
24
•
Haga clic en Agregar o quitar.
•
Cuando se inicie la aplicación de instalación del
módem DSL, haga clic en Remove (Quitar) y
seleccione Sí cuando aparezca la pregunta Are
you sure you want to remove this software?
(¿Está seguro de que desea quitar este software?) No desenchufe el cable USB hasta que los
controladores se hayan eliminado y se solicite
que reinicie el ordenador.
No puedo navegar por Internet
Posible solución:
Sus propiedades del protocolo TCP/IP deben estar
incorrectamente configuradas. Contacte con su Proveedor de
Acceso a Internet ADSL para que le suministre de forma
correcta los parámetros.
¿Sigue teniendo problemas?
Llame al concesionario al que le adquirió este producto de
U.S. Robotics.
El concesionario o el proveedor de Internet DSL puede
ayudarle a resolver el problema por vía telefónica o bien puede
pedirle que lleve el producto a la tienda para repararlo.
Póngase en contacto con el departamento de Asistencia
técnica de U.S. Robotics.
Para obtener la información de contacto de asistencia técnica
actual, visite el sitio Web siguiente:
http://www.usr.com/support/s-contact.asp
25
Declaración de conformidad del fabricante
Declaramos bajo nuestra exclusiva responsabilidad que el U.S. Robotics USB ADSL
Modem, al que se refiere esta declaración, es conforme a las siguientes normas u
otros documentos normativos:
Normas CE:
•
EN55022 Clase B (EMC)
•
EN55024 - (Inmunidad)
•
EN60950 - (Seguridad)
Emisiones: (EE.UU.) FCC Parte 15 Clase B, (Canadá) ICES-003
Seguridad: (EE.UU./Canadá) CSA C22.2 Número 950-95 NRTL/C
Telecomunicaciones: (EE.UU.) FCC Parte 68, (Canadá) Industry Canada (CS-03)
FCC Class B Certification
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference
that may cause undesired operation.
Warning! This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one
which the receiver is connected to.
•
Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
Attach standard telephone cable to the RJ-11 port, and shielded USB cable to the USB
port.
•
•
•
NO
T E: In order to maintain compliance with the limits of a Class B digital device,
NOT
US Robotics requires that you use a quality interface cable when connecting to this
device. Changes or modifications not expressly approved by US Robotics could void
the user’s authority to operate this equipment. Suggested cable type is 90-ohm USB
cable for the USB port, and standard telephone cable for the RJ-11 port.
26
Declaración de renuncia del fabricante
La información contenida en este documento está sujeta a cambios sin previo aviso
y no representa ningún compromiso por parte del proveedor. No se ofrece ninguna
garantía ni se hace ninguna afirmación, ya sea de forma expresa o implícita, en
cuanto a la calidad, la exactitud o la adecuación para un fin en particular de este
documento. El fabricante se reserva el derecho de realizar cambios en el contenido
de este documento y/o los productos asociados a él en cualquier momento y sin la
obligación de notificar tales cambios a ninguna persona u organización. En ningún
caso se responsabilizará el fabricante de ningún daño directo, indirecto, especial,
accidental o resultante que surja como consecuencia de usar o la incapacidad de
usar este producto o documentación, aunque se haya advertido de la posibilidad de
que surjan tales daños. Este documento contiene materiales protegidos por copyright. Todos los derechos reservados. Queda prohibida la reproducción o la
transmisión de cualquier parte de este manual, de cualquier forma, por cualquier
medio o para cualquier fin, sin el consentimiento expreso y por escrito de sus autores.
Los nombres de productos que aparecen en este documento sólo se mencionan con
fines identificativos. Todas las marcas comerciales, nombres de productos o nombres
de marcas que aparecen en este documento son propiedad registrada de sus
propietarios respectivos.
Declaración de conformidad con las normas CE
Este producto cumple las especificaciones siguientes:
•
EMC: EN55022
•
Seguridad: EN60950
•
Inmunidad: EN55024
Este producto cumple con la directiva europea 1995/5/EC.
FCC Part 68 Registration
1.
This device complies with Part 68 of the FCC Rules. This unit bears a label,
which contains the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company.
2. This equipment uses the following standard jack types for network connection: RJ11-6
3. This equipment contains an FCC compliant modular jack. It is designed to
be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of
FCC Part 68 rules.
4. In the unlikely event that this equipment causes harm to the telephone
network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such
disconnection, but if advance notice isn’t practical, it may disconnect the
service first and notify you as soon as possible afterwards. In the event
such as disconnection is deemed necessary, you will be advised of your
right to file a complaint with the FCC.
27
5.
6.
7.
From time to time, the telephone company may make changes in its facilities, equipment, or operations, which could affect the operation of this
equipment. If this occurs, the telephone company is required to provide
you with advance notices so you can make the modifications necessary to
maintain uninterrupted service.
If you experience difficulties, check your connection and software configurations.
There are no user repairs that can be done on the unit.
Canadian Notice
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of Industry
Canada. ICES-003
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant
les limites applicables aux appareils numériques de la classe B prescrites dens le
Règlement sur le brouillage radioélectrique édicté par l’Industrie. NMB-003
To ensure that certified equipment is attached correctly and only to the networks of
participating carriers, the following statement shall accompany each unit of certified equipment offered for sale. This statement must be included conspicuously in
written or electronic format, at or near the front of each copy of the operating manual,
or accompany other technical information, or be included as a separate sheet. The
required statement is:
NO
T ICE: The Industry Canada label identifies certified equipment. This certification
NOT
means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s). The department does not guarantee
the equipment will operate to the user’s satisfaction.”
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment,
or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as appropriate.”
28
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their
use must be provided for the terminal equipment user in the information accompanying the terminal equipment. A notice similar to the following would be suitable:
NO
T ICE: The Ringer Equivalence Number (REN) assigned to each terminal device
NOT
provides an indication of the maximum number of terminals allowed to be connected
to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence Numbers of all the devices does not exceed 5.”
Canadian Modem Users, your warranty and repair center is:
U.S. Robotics
Unit - 100, 13751 Mayfield
Richmond, B.C. Canada V6V 2G9
Garantía limitada de U.S. Robotics Corporation
HARDWARE: U.S. Robotics garantiza al usuario final (“Cliente”) que este producto
de hardware estará libre de defectos de fabricación y de materiales, en condiciones
de uso y servicio normales, durante el siguiente período de tiempo a partir de la
fecha de compra a U.S. Robotics o a su distribuidor autorizado:
Dos (2) años
La única obligación de U.S. Robotics bajo esta garantía expresa será, según su criterio
y a su cargo, reparar el producto o la pieza defectuosos, entregar al Cliente un
producto o una pieza equivalente para sustituir al elemento defectuoso o, si ninguna
de las dos opciones anteriores es factible, U.S. Robotics puede, según su exclusivo
criterio, reembolsar al Cliente el importe pagado por el producto defectuoso. Todos
los productos que se sustituyan pasarán a ser propiedad de U.S. Robotics. Los
productos utilizados para la sustitución pueden ser nuevos o reparados.
U.S. Robotics garantiza durante noventa (90) días a partir del envío, o lo que reste
del período inicial de garantía - el mayor de los dos períodos -, todo producto o pieza
sustituidos o reparados.
SOFTWARE: U.S. Robotics garantiza al Cliente que todo programa de software que
conste bajo licencia de U.S. Robotics funcionará ajustándose realmente a las
especificaciones de su programa durante un período de noventa (90) días a partir
de la fecha de compra a U.S. Robotics o a un distribuidor autorizado. Durante el
período de garantía U.S. Robotics garantiza contra fallos los medios que contienen
el software. No se suministran actualizaciones. La única obligación de U.S. Robotics
bajo esta garantía expresa será, según el criterio y a cargo de U.S. Robotics,
reembolsar el importe pagado por el Cliente por la compra de todo producto de
software defectuoso, o sustituir todo medio defectuoso por un software que se ajuste
realmente a las especificaciones aplicables publicadas por U.S. Robotics. El Cliente
asume la responsabilidad de la selección del programa de aplicaciones apropiado
y de los materiales de referencia vinculados al mismo. U.S. Robotics no garantiza ni
afirma que sus productos de software cumplan con los requisitos del Cliente o
funcionen en combinación con cualquier producto de hardware o de software de
29
aplicación suministrado por terceros, que el funcionamiento de los productos de
software sea ininterrumpido o esté exento de errores, o que se corrijan todos los
defectos en los programas de software. Para los productos de terceros enumerados
como compatibles en la documentación o en las especificaciones de productos de
software de U.S. Robotics, U.S. Robotics hará todo lo posible para ofrecer
compatibilidad, excepto cuando la incompatibilidad sea provocada por un “error”
(“bug”) o un defecto en el producto del tercero, o por el uso de un software que no
se ajuste a las especificaciones o a la Guía del usuario publicadas por U.S. Robotics.
ESTE PRODUCTO DE U.S. ROBOTICS PUEDE INCLUIR SOFTWARE DE TERCEROS O ESTAR
INCLUIDO EN ÉSTE, Y SU USO ESTARÁ REGIDO POR UN ACUERDO DE LICENCIA DE
USUARIO FINAL POR SEPARADO. ESTA GARANTÍA DE U.S. ROBOTICS NO SE APLICA A
DICHO SOFTWARE DE TERCEROS. PARA LA GARANTÍA APLICABLE, REMÍTASE AL ACUERDO
DE LICENCIA DE USUARIO FINAL QUE RIGE EL USO DE DICHO SOFTWARE.
OBTENCIÓN DE ASISTENCIA EN GARANTÍA: Para obtener la autorización de asistencia
en garantía, el Cliente debe contactar con un Centro de reparaciones de
U.S. Robotics o un Centro de reparaciones autorizado por U.S. Robotics dentro del
período de aplicación de la garantía. Puede exigirse la comprobación de la fecha de
compra a U.S. Robotics o a su distribuidor autorizado. Los productos devueltos al
Centro de reparaciones de U.S. Robotics deben ser previamente autorizados por
U.S. Robotics con un número de Pedido de reparación de asistencia (SRO) marcado
en la parte externa del paquete, enviados mediante franqueo pagado y
adecuadamente embalados para que el envío resulte seguro; se recomienda que el
paquete esté asegurado o que se envíe por un método que permita el seguimiento
de su envío. El artículo reparado o sustituido se enviará al Cliente, a cargo de
U.S. Robotics, en un plazo no mayor a treinta (30) días a partir de la fecha en que
U.S. Robotics reciba el producto defectuoso. El producto debe devolverse a:
En los Estados Unidos:
USR - Walnut
528 Spanish Lane
Walnut, CA 91789
U.S. Robotics no se responsabilizará de ningún dato de software, firmware,
información o memoria del Cliente que se encuentre o esté almacenado o integrado
en algún producto devuelto a U.S. Robotics para su reparación, tanto si está en
garantía como si no lo está.
INVALIDACIÓN DE LA GARANTÍA: SI UN PRODUCTO DE U.S. ROBOTICS NO FUNCIONA
COMO SE GARANTIZA ARRIBA, LA ÚNICA SOLUCIÓN DEL CLIENTE POR EL
INCUMPLIMIENTO DE ESTA GARANTÍA SERÁ LA REPARACIÓN, LA SUSTITUCIÓN O EL
REEMBOLSO DEL IMPORTE PAGADO POR SU COMPRA, SEGÚN CRITERIO DE
U.S. ROBOTICS. HASTA EL MÁXIMO RECONOCIDO POR LA LEY, LAS GARANTÍAS Y LAS
SOLUCIONES ANTERIORES SON EXCLUSIVAS Y REEMPLAZAN A TODAS LAS DEMÁS
GARANTÍAS, TÉRMINOS O CONDICIONES, EXPRESOS O IMPLÍCITOS, YA SEAN DE HECHO
O POR APLICACIÓN DE LA LEY, OBLIGATORIOS O DE OTRA ÍNDOLE, INCLUIDOS GARANTÍAS,
TÉRMINOS O CONDICIONES DE COMERCIALIZACIÓN, IDONEIDAD PARA UN FIN
DETERMINADO, CALIDAD SATISFACTORIA, CORRESPONDENCIA CON LA DESCRIPCIÓN Y
NO INCUMPLIMIENTO, A TODO LO CUAL SE RENUNCIA •
30
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
Questa documentazione non può essere né parzialmente né interamente riprodotta
in alcuna forma o utilizzata per ottenere opere derivate (quali traduzioni,
trasformazione o adattamento) senza l’autorizzazione scritta di U.S. Robotics
Corporation.
U.S. Robotics Corporation si riserva il diritto di revisionare la presente
documentazione e di apportare modifiche periodiche ai prodotti e/o al contenuto di
questo documento senza alcun obbligo di notifica.
U.S. Robotics Corporation fornisce la presente documentazione senza alcuna
garanzia, implicita o esplicita, ivi comprese, ma non a titolo esclusivo, garanzie
implicite di commerciabilità e idoneità a scopi particolari.
Qualora la presente documentazione faccia menzione di software su supporti
elettronici, questo viene fornito in base ad un contratto di licenza incluso come
documento separato con il prodotto stesso, sotto forma di documentazione cartacea
o in un file di directory contenuto nel supporto elettronico e denominato LICENSE.TXT
o !LICENSE.TXT. Qualora sia impossibile individuare una copia della suddetta
documentazione, rivolgersi a U.S. Robotics.
Copyright © 2002 U.S. Robotics Corporation. Tutti i diritti riservati.
U.S. Robotics e il logo U.S. Robotics sono marchi registrati di
U.S. Robotics Corporation.
Tutti gli altri nomi di prodotti e aziende sono marchi appartenenti alle società a cui
sono associati.
31
Italiano Installazione
Step 1. Prepararsi all’installazione
NOTA: E’ molto importante che voi segnate il vostro serial number in caso ne abbiate bisogno in futuro. Se avrete bisogno di
chiamare l’Assistenza Tecnica, sarà necessario avere questo
numero per ricevere assistenza. Potete trovare il serial number sull’adesivo del codice a barre sulla parte inferiore del
modem e anche sulla scatola. Scrivete il vostro serial number
nello spazio qui sotto.
Serial Number
Se avrete bisogno di chiamare l’Assistenza Tecnica avrete
anche bisogno del numero del modello, che è USR 8500, per
ricevere assistenza. Assicuratevi che il vostro PC sia acceso e
che abbiate il CD-ROM del sistema operativo a portata di
mano.
Cosa dovete sapere prima di cominciare
• Configurazione del provider del servizio DSL
(U.S.Robotics WAN-PPPoA (RFC 2364),
U.S.Robotics LAN (RFC 1483), o U.S.Robotics
WAN-PPPoE (RFC 2516)
•
User Name e Password
•
Valori VPI/VCI e modalità Encapsulation
La scatola del Modem U.S.Robotics USB ADSL contiene
• Un U.S.Robotics USB ADSL Modem (Modello #
USR 8500)
•
32
Un cavo USB, modem-computer (Tipo B-Tipo A)
•
Cavo telefonico standard RJ-11
•
Un CD-ROM di installazione, contenente manuale
e drivers
•
Una Guida all’Installazione Veloce
•
Una scheda di registrazione (da compilare e
rispedire a U.S.Robotics)
Informate il vostro rivenditore se ci sono parti mancanti,
non corrette o danneggiate.
Step 2. Connettere il modem
Inserite il connettore rettangolare all’estremità del cavo nella
porta USB del computer e il connettore quadrato nella porta
del Modem USB ADSL U.S.Robotics. Il modem sarà rilevato dal
vostro sistema operativo.
Porta USB : Questo cavo connetterà il modem alla porta USB
del vostro computer.
Port DSL
DSL: Il cavo RJ-11 è un cavo telefonico. Questo cavo
connetterà il modem alla presa telefonica.
33
•
Apparirà la finestra Nuovo Hardware. Questa
applicazione vi aiuterà nel processo di
installazione del driver del vostro. Cliccate il
tasto “Avanti”
“Avanti”.
•
Il Wizard vi inviterà a selezionare come volete
cercare il vostro device driver. Selezionate
l’opzione “Cerca il miglior driver per il vostro
dispositivo (Consigliato)” Inserite il CD
dell’Installazione e selezionate “Avanti”
“Avanti”.
•
L’installazione guidata Nuovo Hardware vi
chiederà ora dove deve cercare i drivers.
Selezionate l’opzione CD-ROM Drive e
confermate che questa è l’unica opzione.
Selezionate “Avanti”
“Avanti”. I files saranno copiati sul
vostro sistema; questo potrebbe richiedere
qualche momento.
34
•
Windows indicherà che ha trovato il Modem USB
ADSL U.S.Robotics o il dispositivo USB;
selezionate “Avanti”
“Avanti”.
•
L’installazione guidata Nuovo Hardware
indicherà che sta per completare l’installazione
dei file necessari per il Vostro dispositivo;
selezionate “Fine”
“Fine”.
•
Attendete che appaia la schermata di
Benvenuto; selezionate “Avanti”
“Avanti”. Se appare la
schermata Selezionate la lingua, cliccate
“Annulla” .
Step 3. Selezionate il Driver
•
Selezionate dalla lista il tipo di connessione di
rete che userete. Le opzioni disponibili sono
U.S. Robotics WAN-PPPoA (RFC 2364),
U.S. Robotics LAN (RFC 1483), o U.S. Robotics
WAN-PPPoE (RFC 2516).
35
•
Se non sapete quale driver selezionare, fate
riferimento al vostro provider di servizi Internet
DSL per ricevere assistenza. Una volta che avete
selezionato l’opzione corretta selezioante
“Avanti”
“Avanti”.
•
Appariranno le impostazioni correnti del modem;
Selezionate “Avanti”
“Avanti”. Se i valori VPI/VCI mostrati
nelle impostazioni correnti non sono corretti,
cliccate “Personalizza” per cambiare i valori. I
files saranno copiati sul vostro sistema; questo
potrebbe richiedere qualche momento.
•
Apparirà la schermata Installazione Terminata;
selezionate “Fine”. Il vostro sistema inizierà a
caricare e copiare i files; questo potrebbe
richiedere qualche minuto.
Utenti Windows2000, Me e XP
Con Windows2000 e Windows Me potrebbe apparire la
schermata Firma Digitale Non Trovata; selezionate “Sì” per
continuare. Con Windows XP, selezionate “Continua
l’installazione” per procedere.
Step 4. Riavvio
Utenti Windows 98 e Windows ME: vi sarà consigliato di
riavviare il computer. Tutti gli altri utenti Windows: passate al
punto 5. Selezionate “Sì, riavvia il computer adesso”
adesso”,
rimuovete qualsiasi disco dai drivers e selezionate “Fine”
“Fine”.
Step 5. Connettere il modem alla linea
telefonica
Inserite un’estremità del cavo telefonico nella presa sul retro
del modem e connettete l’altra estremità alla vostra presa
telefonica. L’installazione del modem USB ADSL U.S.Robotics
è ora completata. Il vostro LED PWR dovrebbe illuminarsi con
36
una luce verde e il vostro LED DSL potrebbe lampeggiare.
Congratulazioni! La vostra installazione è completata. Ora
potete inserire nuovamente il CD per accedere ai software
aggiuntivi.
Risoluzione dei problemi
Il mio computer non ha rilevato il modem
Possibile soluzione:
• Assicuratevi che il cavo USB sia connesso alla
porta USB allocata sul retro dl vostro PC.
•
Se sul retro del vostro PC c’è un’altra porta USB
disponibile, connettete il cavo USB in questa
porta.
•
Assicuratevi che il cavo USB sia inserito
correttamente nel modem.
•
Controllate la documentazione fornita dal
costruttore se i dispositivi USB non vengono
riconosciuti.
I drivers sono installati, il LED PWR è acceso, la linea telefonica
è collegata, ma la spia del Data LED è spenta o continua a
lampeggiare.
Possibile soluzione:
• Assicuratevi che il cavo telefonico sia
saldamente collegata sia al modem che alla
presa telefonica.
•
Assicuratevi che non ci sia nessun microfiltro tra
il modem e la presa telefonica.
37
•
Assicuratevi che i microfiltri siano posizionati tra
la presa telefonica e il telefono, fax, segreteria
telefonica o qualsiasi altra apparecchiatura nonDSL. (I microfiltri vengono di solito forniti dal
vostro Fornitore di Servizi DSL).
•
Staccate il cavo USB per 2-3 minuti, lasciando
connessa la linea telefonica. Inserite
nuovamente il il cavo USB nel modem. Questo
dovrebbe far sì che il modem si riconnetta.
Dopo aver configurato le impostazioni TCP/IP, il modem non
stabilisce la connessione a Internet.
Possibile soluzione
• Ricontrollare le impostazioni ATM del modem.
Selezionate l’icona DSL posizionata sulla barra
dei comandi di Windows in basso a destra, o
andate nel Pannello di Controllo selezionando
Start
Start, Impostazioni e Pannello di Controllare
Controllare.
SB ADSL
Cliccate due volte sul modem USB
U.S. Robotics.
•
Verificate che le cifre VPI, VCI e le impostazioni di
Encapsulation corrispondanno a quelli che vi ha
fornito il vostro Fornitore di Servizi Internet DSL.
Se non sono corretti, fate riferimento alla
documentazione e/o al CD-ROM forniti dal vostro
Fornitore di Servizi Internet DSL.
L’installazione è fallita.
Possibile soluzione
Dovrete disinstallare l’installazione fallita.
•
Cliccate Windows Start
Start, selezionate
Controllo.
Impostazioni e poi Pannello di Controllo
•
Cliccate Aggiungi/Rimuovi Programmi
38
•
Individuate la voce relativa al Modem USB
SB DSL
U.S. Robotics e cliccatela due volte. Potreste
dover far scorrere la barra verso il basso per
trovare il modem.
•
Apparirà la schermata di Installazione del
Modem DSL. Selezionate il tasto Rimuovi
Rimuovi.
•
Selezionate Sì per confermare che volete
rimuovere il software. Non staccate il cavo USB
fino a quando i drivers non saranno stati rimossi
e viene richiesto di riavviare il computer.
Non posso navigare in Internet.
Soluzione possibile
Le vostre impostazioni Transmission Control protocol/Internet
Protocol (TCP/IP) potrebbero essere scorrette. Contattate il
vostro Fornitore di Servizi Internet perchè vi fornisca le
impostazioni corrette.
Avete ancora problemi?
Rivolgersi al rivenditore presso il quale il modem è stato
acquistato.
Il rivenditore o il Fornitore di Servizi Internet DSL potrebbero
essere in grado di risolvere il problema telefonicamente o
potrebbero chiedervi di riportare il prodotto al negozio per
controllarlo.
Contattate il Sevizio di Assistenza Tecnica U.S. R
obotics
Robotics
Per informazioni su come contattare l’Assistenza , visitate il
seguente sito web:
http://www.usr.com/support/s-contact.asp
39
Dichiarazione di conformità del produttore
Si dichiara che il modem U.S. Robotics USB ADSL, a cui si riferisce questa
dichiarazione, è conforme ai seguenti standard o ad altra documentazione
normativa rilevante.
Contrassegno CE:
•
EN55022 Class B (EMC)
•
EN55024 - (Immunita)
•
EN60950 - (Sicurezza)
Emmissioni: (U.S.) FCC Part 15 Class B, (Canada) ICES-003
Sicurezza: (U.S./Canada) CSA C22.2 No. 950-95 NRTL/C
Telecom: (U.S.) FCC Part 68, (Canada) Industry Canada (CS-03)
FCC Class B Certification
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference
that may cause undesired operation.
Warning! This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one
which the receiver is connected to.
Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the equipment.
Attach standard telephone cable to the RJ-11 port, and shielded USB cable to the USB
port.
•
NO
T E: In order to maintain compliance with the limits of a Class B digital device,
NOT
40
U.S. Robotics requires that you use a quality interface cable when connecting to this
device. Changes or modifications not expressly approved by US Robotics could void
the user’s authority to operate this equipment. Suggested cable type is 90-ohm USB
cable for the USB port, and standard telephone cable for the RJ-11 port.
Negazione di responsabilità del produttore
Le informazioni nel presente documento sono soggette a modifiche senza preavviso
e non costituiscono un impegno da parte del rivenditore. Non viene fornita alcuna
garanzia, né esplicita né implicita, in relazione alla qualità, accuratezza o idoneità
del contenuto del presente documento per qualsiasi scopo particolare. Il produttore
si riserva il diritto di apportare modifiche al contenuto del documento e/o ai prodotti
ad esso associati in qualsiasi momento, senza obbligo di notifica a qualsiasi persona o organizzazione. Il produttore non potrà essere ritenuto responsabile per
danni diretti, indiretti, speciali, accidentali o consequenziali derivanti dall’uso o
dall’incapacità d’uso del prodotto o della documentazione, anche qualora sia stato
avvertito della possibilità di tali danni. Questo documento contiene materiali tutelati
dal diritto d’autore. Tutti i diritti riservati. Questo manuale non può essere né
parzialmente né interamente riprodotto o trasmesso in alcuna forma o con alcun
mezzo o per alcuno scopo senza l’autorizzazione scritta degli autori. I nomi dei
prodotti contenuti nel documento vengono indicati solo a scopo identificativo. Tutti
i marchi registrati, i nomi di prodotti o nomi commerciali presenti nel documento
sono proprietà registrata dei rispettivi proprietari.
Dichiarazione di conformità CE
Questo prodotto è conforme alle seguenti sepcifiche:
•
EMC: EN55022
•
Sicurezza: EN60950
•
Immunità: EN55024
Questo prodotto è conforme alla direttiva europea 1995/5/EC.
FCC Part 68 Registration
1.
This equipment complies with Part 68 of the FCC rules. This unit bears a
label, which contains the FCC registration number and ringer equivalence
number (REN). If requested, this information must be provided to the telephone company.
2.
This equipment uses the following standard jack types for network connection: RJ11-6
3.
This equipment contains an FCC compliant modular jack. It is designed to
be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of
FCC Part 68 rules.
4. In the unlikely event that this equipment causes harm to the telephone
network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such
disconnection, but if advance notice isn’t practical, it may disconnect the
service first and notify you as soon as possible afterwards. In the event
such as disconnection is deemed necessary, you will be advised of your
right to file a complaint with the FCC.
41
5.
6.
7.
From time to time, the telephone company may make changes in its facilities, equipment, or operations, which could affect the operation of this
equipment. If this occurs, the telephone company is required to provide
you with advance notices so you can make the modifications necessary to
maintain uninterrupted service.
If you experience difficulties, check your connection and software configurations.
There are no user repairs that can be done on the unit.
Canadian Notice
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of Industry
Canada. ICES-003
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant
les limites applicables aux appareils numériques de la classe B prescrites dens le
Règlement sur le brouillage radioélectrique édicté par l’Industrie. NMB-003
To ensure that certified equipment is attached correctly and only to the networks of
participating carriers, the following statement shall accompany each unit of certified equipment offered for sale. This statement must be included conspicuously in
written or electronic format, at or near the front of each copy of the operating manual,
or accompany other technical information, or be included as a separate sheet. The
required statement is:
NO
T ICE: The Industry Canada label identifies certified equipment. This certification
NOT
means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s). The department does not guarantee
the equipment will operate to the user’s satisfaction.”
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment,
or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as appropriate.”
42
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their
use must be provided for the terminal equipment user in the information accompanying the terminal equipment. A notice similar to the following would be suitable:
NO
T ICE: The Ringer Equivalence Number (REN) assigned to each terminal device
NOT
provides an indication of the maximum number of terminals allowed to be connected
to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence Numbers of all the devices does not exceed 5.
Canadian Modem Users, your warranty and repair center is:
U.S. Robotics
Unit - 100, 13751 Mayfield
Richmond, B.C. Canada V6V 2G9
Specifiche del modem ADSL USB
Conformità con gli standard
ADSL base: ANSI T1.415 Issue II (ADSL a velocità massima), ITU G.992.1 (G.dmt), ITU
G.992.2 (G.lite), G.994.1 (G.hs)
Protocolli di trasporto: RFC 1577 (IP/ATM), RFC 2364 (PPP/ATM)
Attributi ATM: ATM Transmission Convergence, ATM Framing (con limitatore di
traffico), ATM SAR/AAL5, segnalazione ATM Forum UNI3.1, ATM UBR Service Class
Servizio ADSL
Tipo di servizio: ADSL multitono discreta a velocità massima (G.dmt) e ADSL senza
splitter (G.lite)
Velocità trasmissione dati: G.dmt: 8Mbps (in ricezione), 1Mbps (in trasmissione)
G.lite: 1,5Mbps (in ricezione), 512Kbps (in trasmissione)
Tipo di supporto: Dati/voce simultanei (possono coesistere con HPNA)
Provider dei servizi: DSLAM (Digital Subscriber Line Access Multiplexer)
Connessione dei supporti: Cavo USB di collegamento al PC - cavo USB schermato a
90-ohm, cavo telefonico RJ-11 di lunghezza massima 5 m (16ft) per il collegamento al
provider ADSL
Requisiti del PC
Interfaccia host: Specifica USB 1.1 o superiori
Requisiti del sistema:
Un PC e il sistema operativo Windows 98 FE, 98 SE, Me o 2000.
32 MB di RAM e 10 MB di spazio libero su disco rigido (le applicazioni che necessitano
di una maggiore quantità di memoria possono richiedere più RAM)
Pentium 100 MHz (minimo)
Caratteristiche fisiche
Porta: In trasmissione: 1 USB tipo B, specifica USB 1.1 differenziale e bidirezionale,
12 Mbps (dispositivo ad alta velocità)
In ricezione: Cavo telefonico RJ-11 per il collegamento al provider di servizi ADSL
43
LED: Power, Data
Dimensioni: Larghezza = 15,580 cm, Profondità = 11,673 cm, Altezza = 3,502 cm
Peso: 0,164 kg
Input: +5VDC, 500mA (massimo) (alimentato tramite bus dal controller o dall'hub
dell'host USB)
Alimentazione
Consumi: 2,5 watt massimo (alimentato tramite BUS o tramite USB)
Ambiente
Temperatura: da 0 a 50 gradi Celsius
Umidità: fino al 95%
Garanzia limitata U.S. Robotics Corporation
HARDWARE U.S. Robotics garantisce all’utente finale (“Cliente”) che i suoi prodotti
hardware sono esenti da difetti di fabbricazione e materiali, in normali condizioni di
uso e servizio, per il seguente periodo di tempo a partire dalla data di acquisto
presso U.S. Robotics o un rivenditore autorizzato:
Due (2) anni
Nel rispetto dei termini della presente garanzia, U.S. Robotics si impegna, a propria
discrezione e a proprie spese, a riparare il prodotto o componente difettoso, fornire
al Cliente un prodotto o componente equivalente in sostituzione dell’articolo
difettoso, oppure, qualora le due suddette opzioni non siano possibili, rimborsare
al Cliente il prezzo di acquisto pagato per il prodotto difettoso. Tutti i prodotti
sostituiti diventano di proprietà di U.S. Robotics. I prodotti sostitutivi possono essere
nuovi o revisionati. U.S. Robotics garantisce qualsiasi prodotto o componente
sostituito o riparato per novanta (90) giorni a partire dalla data di consegna o per il
periodo di garanzia iniziale residuo, se superiore a 90 giorni.
SOFTWARE U.S. Robotics garantisce che i programmi software concessi in licenza
funzioneranno in conformità con le relative specifiche per un periodo di novanta
(90) giorni a partire dalla data di acquisto presso U.S. Robotics o un rivenditoreor its
authorized reseller. U.S. Robotics warrants the media containing software against
failure during the warranty period. Non sono previsti aggiornamenti. L’unico obbligo
di U.S. Robotics secondo i termini della presente garanzia espressa prevede (a
discrezione di U.S. Robotics) il rimborso del prezzo di acquisto pagato dal Cliente
per qualsiasi prodotto software difettoso o la sostituzione di eventuali supporti
difettosi con software sostanzialmente conforme alle specifiche pubblicate da
U.S. Robotics. Il Cliente è responsabile della scelta dei programmi applicativi
adeguati e del relativo materiale di riferimento. U.S. Robotics non garantisce né
afferma che il software sarà rispondente alle necessità del Cliente o funzionerà in
combinazione con qualsiasi prodotto hardware o software applicativo di altre case,
né che il funzionamento del software sarà ininterrotto ed esente da errori o che tutti
i difetti dei prodotti software verranno corretti. Per tutti i prodotti di altre case
indicati come compatibili nella documentazione o nelle specifiche dei prodotti software, U.S. Robotics farà quanto possibile per garantire la compatibilità, fatta
44
eccezione per i casi in cui l’incompatibilità sia dovuta a un “difetto” del prodotto di
un’altra casa o per i casi in cui il software non sia stato utilizzato in conformità alle
specifiche pubblicate di U.S. Robotics o alla guida per l’utente.
QUESTO PRODOTTO U.S. ROBOTICS PUÒ INCLUDERE SOFTWARE DI TERZI OPPURE FARNE
PARTE; L’USO DI TALI SOFTWARE È REGOLATO DA UN DISTINTO CONTRATTO DI LICENZA
PER L’UTENTE FINALE. LA PRESENTE GARANZIA U.S. ROBOTICS NON SI APPLICA A TALI
PRODOTTI SOFTWARE DI ALTRE CASE. FARE RIFERIMENTO AL CONTRATTO DI LICENZA
PER L’UTENTE FINALE CHE REGOLA L’USO DI TALE PRODOTTO SOFTWARE PER LA RELATIVA
GARANZIA.
SERVIZIO DI GARANZIA Il Cliente deve rivolgersi a un centro di assistenza aziendale
U.S. Robotics o a un centro di assistenza U.S. Robotics autorizzato entro il periodo
di garanzia applicabile per ricevere l’autorizzazione al servizio in garanzia. Può
essere richiesto di comprovare la data dell’acquisto presso U.S. Robotics o un
rivenditore autorizzato. I prodotti restituiti al centro di assistenza aziendale
U.S. Robotics devono essere preventivamente autorizzati da U.S. Robotics con un
numero SRO (Ordine riparazione in assistenza) da riportare all’esterno della
confezione, che dovrà essere imballata adeguatamente e inviata con spese postali
pagate, possibilmente assicurando la spedizione. L’articolo riparato o sotituito verrà
rispedito al Cliente a spese di U.S. Robotics entro e non oltre trenta (30) giorni dalla
ricezione del prodotto difettoso. Restituire il prodotto a:
Negli Stati Uniti:
USR - Walnut
528 Spanish Lane
Walnut, CA 91789
U.S. Robotics non è responsabile per software, firmware, informazioni o dati in
memoria del cliente contenuti, memorizzati o integrati in qualsiasi prodotto
restituitogli per riparazione, indipendentemente dalla validità della garanzia.
ESCLUSIVA DELLE GARANZIE SE UN PRODOTTO U.S. ROBOTICS NON FUNZIONA COME
DA GARANZIA, L’UNICO RIMEDIO ACCESSIBILE AL CLIENTE PER MANCATO RISPETTO
DELLA GARANZIA CONSISTE NELLA RIPARAZIONE, NELLA SOSTITUZIONE O NEL
RIMBORSO DEL PREZZO DI ACQUISTO PAGATO, A DISCREZIONE DI U.S. ROBOTICS. NEI LI
MITI CONSENTITI DALLA LEGGE, LE SUDDETTE GARANZIE E I SUDDETTI RIMEDI SONO
ESLCUSIVI E SOSTITUISCONO TUTTE LE ALTRE GARANZIE O CONDIZIONI, ESPRESSE O
IMPLICITE, DI FATTO O AI SENSI DELLA LEGGE, STATUTARIE O DI ALTRA NATURA,
COMPRESE LE GARANZIE O LE CONDIZIONI DI COMMERCIABILITÀ, IDONEITÀ A SCOPI
PARTICOLARI, QUALITÀ SODDISFACENTE, CORRISPONDENZA ALLA DESCRIZIONE E NON
VIOLAZIONE, RISPETTO ALLE QUALI SI DECLINA OGNI RESPONSABILITÀ. U.S. ROBOTICS
NON SI ASSUME NÉ AUTORIZZA ALTRE PERSONE AD ASSUMERE PER SUO CONTO
ULTERIORI RESPONSABILITÀ IN RELAZIONE ALLA VENDITA, ALL’INSTALLAZIONE, ALLA
MANUTENZIONE O ALL’USO DEI PROPRI PRODOTTI.
U.S. ROBOTICS NON SARÀ RESPONSABILE AI FINI DELLA PRESENTE GARANZIA QUALORA
I CONTROLLI E LE VERIFICHE DIMOSTRINO CHE IL DIFETTO LAMENTATO NEL PRODOTTO
NON ESISTE O È STATO CAUSATO DA ABUSO, NEGLIGENZA, INSTALLAZIONI O COLLAUDO
IMPROPRI, INTERVENTI DI RIPARAZIONE O MODIFICA NON AUTORIZZATI, DA PARTE DEL
45
CLIENTE O TERZI, OPPURE DA ALTRE CAUSE CHE VANNO OLTRE L’USO PREVISTO DEL
PRODOTTO, OPPURE DA INCIDENTI, INCENDI, FULMINI O ALTRI EVENTI PERICOLOSI.
LIMITAZIONE DI RESPONSABILITÀ FATTE SALVE LE DISPOSIZIONI PREVISTE DALLA LEGGE,
U.S. ROBOTICS E I SUOI FORNITORI NON POTRANNO ESSERE RITENUTI RESPONSABILI,
PER INADEMPIMENTO O ATTO ILLECITO, COMPRESA LA NEGLIGENZA, DI QUALSIASI
DANNO CONSEQUENZIALE, INDIRETTO, SPECIFICO O PUNITIVO DI QUALISASI TIPO O
DELLA PERDITA DI INTROITI, PROFITTI O AFFARI, DELLA PERDITA DI INFORMAZIONI O DATI
O DI ALTRE PERDITE FINANZIARIE DOVUTE O COLLEGATE ALLA VENDITA,
ALL’INSTALLAZIONE, ALLA MANUTENZIONE, ALL’USO, ALLE PRESTAZIONI, AL GUASTO O
ALL’INTERRUZIONE DI SERVIZIO DEI SUOI PRODOTTI, ANCHE QUALORA U.S. ROBOTICS
O UNO DEI SUOI RIVENDITORI AUTORIZZATI SIA STATA AVVERTITA DELLA POSSIBILITÀ DI
TALI DANNI. LA RESPONSABILITÀ DI U.S. ROBOTICS È LIMITATA ALLA RIPARAZIONE, ALLA
SOSTITUZIONE O AL RIMBORSO DEL PREZZO DI ACQUISTO DEL PRODOTTO, A SUA
DISCREZIONE. QUESTA LIMITAZIONE DI RESPONSABILITÀ PER DANNI NON VIENE
MODIFICATA QUALORA I RIMEDI DESCRITTI NON CONSEGUANO IL LORO SCOPO
FINDAMENTALE.
NEGAZIONE DI RESPONSABILITÀ Alcuni Paesi o regioni non autorizzano l’esclusione
o la limitazione delle garanzie implicite o la limitazione dei danni incidentali o
emergenti per certi prodotti forniti ai consumatori o la limitazione della
responsabilità per danni fisici, pertanto le suddette limitazioni potrebbero non
essere applicabili al caso specifico. Nei casi in cui non sia consentito escludere del
tutto le garanzie implicite, le stesse saranno limitate alla durata della garanzia
scritta applicabile. Questa garanzia conferisce all’acquirente diritti legali specifici
che potranno variare in base alle leggi locali in vigore.
LEGGE APPLICABILE La presente Garanzia Limitata sarà regolata dalle leggi dello
stato dell’Illinois, Stati Uniti, esclusi i relativi conflitti sui principi di legge e
l’applicazione della Convenzione delle Nazioni wewdfc Unite sui Contratti per la
Vendita Internazionale di Beni.
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Printed in Tawain.
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