WATER TO THE EXTREME
by Master Spas
WATER TO THE EXTREME
swimming l fitness l therapy l family fun l premium line of jetted swim spas
OWNER’S MANUAL
OWNER’S MANUAL
Welcome To Ultimate Relaxation!
Thank you for choosing your new swim spa built by Master Spas. Please read the entire Owner’s
Manual before installing and using your new swim spa. The goal of this manual is to provide you
with safety and operational information plus some tips that will help you enjoy your swim spa to
its fullest.
At the time of print, this manual is accurate in its information. Master Spas reserves the right to
change or improve its product without prior notice. To check on updates or for other information,
please visit www.masterspas.com and follow the links to the customer service section.
Record Of Ownership
Name��������������������������������������������������������������������������������
Address������������������������������������������������������������������������������
City _________________________________________________________ State ______ Zip���������
Phone # (______)________-__________ Date Purchased ______ /______ /_______
Model _________________________________ Serial #���������������������������������������
Dealer Name�������������������������������������������������������������������������
Service Tech Rep����������������������������������������������������������������������
*Serial Number Location
The serial number for you swim spa is located on the listing plate on the front skirting panel, on
the swim spa system control pack, and on the frame behind the right front removable corner. It
will start with “H” followed by a 6-digit number. Ex. H130000
6927 Lincoln Parkway
Fort Wayne, Indiana 46804
800-860-7727
www.masterspas.com
DO NOT DIVE.
1
TABLE OF CONTENTS
Important Safety Instructions����������������������������������������������������������������������������������������������������� 3‑10
Glossary of Swim Spa Terminology������������������������������������������������������������������������������������������� 11-13
Electrical Installation Requirements������������������������������������������������������������������������������������������ 14-15
Wiring Schematic�������������������������������������������������������������������������������������������������������������������� 16
Site Preparation / General Guidelines��������������������������������������������������������������������������������������� 17
Installation Instructions������������������������������������������������������������������������������������������������������������ 18
Water Chemistry Terms������������������������������������������������������������������������������������������������������������ 19-20
The Advantages of Eco Pur Filtration �������������������������������������������������������������������������������������������� 21
Water Quality Maintenance Start-Up��������������������������������������������������������������������������������������������� 22
Water Quality Maintenance Schedule���������������������������������������������������������������������������������������� 23-24
Swim Spa Water Maintenance Trouble-Shooting Guide������������������������������������������������������������������ 25
Why Chemicals are Important�������������������������������������������������������������������������������������������������������� 26
Maintenance Recommendations����������������������������������������������������������������������������������������������� 27-28
Winterizing Your Swim Spa����������������������������������������������������������������������������������������������������������� 29
Swim Spa Specifications���������������������������������������������������������������������������������������������������������������� 30
Optional Exercise Equipment��������������������������������������������������������������������������������������������������� 31
Main Menus���������������������������������������������������������������������������������������������������������������������������� 32
Fill It Up����������������������������������������������������������������������������������������������������������������������������������� 33
Spa Behavior��������������������������������������������������������������������������������������������������������������������������� 34
Temperature & Temp Range���������������������������������������������������������������������������������������������������� 35
Mode – Ready and Rest����������������������������������������������������������������������������������������������������������� 36
Flip (Invert Display)������������������������������������������������������������������������������������������������������������������� 37
Adjusting Filtration������������������������������������������������������������������������������������������������������������������ 37
General Messages������������������������������������������������������������������������������������������������������������������� 38
Heater-Related Messages��������������������������������������������������������������������������������������������������������� 39
Sensor-Related Messages��������������������������������������������������������������������������������������������������������� 40
Miscellaneous Messages���������������������������������������������������������������������������������������������������������� 40
System-Related Messages�������������������������������������������������������������������������������������������������������� 41
Standard Fusion Audio System������������������������������������������������������������������������������������������������������ 42
Deluxe Fusion Audio System����������������������������������������������������������������������������������������������������� 43-44
Swim Spa Trouble Shooting Guide�������������������������������������������������������������������������������������������� 45-46
Regular Maintenance Procedures���������������������������������������������������������������������������������������������� 47-48
Swim Spa Care and Maintenance Records��������������������������������������������������������������������������������� 49-52
DO NOT DIVE.
2
SAFETY INSTRUCTIONS
Save These Instructions
Included with your new swim spa is a safety sign. The sign is for you and your guest’s
protection and is suitable for outdoor use in wet locations. The sign should be placed in
a location visible to all users of the swim spa.
Please take time to point out the physical location of the safety sign and the importance of
the safety precautions displayed on the safety sign to all of your guests. Remember, your safety
and the safety of anyone who enjoys the use of your swim spa is our utmost concern.
The sign should be mounted with screws or another type of permanent fastener. Additional
or replacement signs can be obtained from your dealer or direct from the factory.
Introduction
It’s time to relax! You now have your very own portable swim spa by Master Spas, Inc. By fully
understanding the operation of each of the features of your new swim spa, you will be assured of
many years of hassle-free, hot water therapy and fun.
Your safety is of paramount importance to the Master Spas family. We urge you to read and
become thoroughly familiar with all safety aspects addressed in this manual.
Through reading and totally understanding the important information in your owner’s manual, you
will realize that you now own THE ULTIMATE RELAXATION MACHINE!
DO NOT DIVE.
3
SAFETY INSTRUCTIONS
Important Safety Instructions
When installing and using this electrical equipment, basic safety precautions should
be observed including the following:
Read And Follow ALL
INSTRUCTIONS
WARNING – To reduce the risk of injury, do not permit children to use this product
unless they are closely supervised at all times.
A wire conductor is provided on this unit to connect a minimum 6 AWG
(13.302mm2) solid copper conductor between this unit and any metal equipment,
metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet
(1.5m) of the unit
(For cord-connected/convertible units)
DANGER – Risk of injury.
a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
(For units intended for indoor use only)
WARNING – For indoor use only. This unit is not intended for outdoor use.
(For units intended for outdoor use only)
WARNING – For outdoor use only. This unit is not intended for indoor use.
DO NOT DIVE.
4
SAFETY INSTRUCTIONS
Important Safety
Instructions (cont.)
(For units with GFCI)
WARNING – This product is provided with a ground-fault circuit interrupter
located on the front panel of selected swim spas and on the power cord of
120 volt convertible swim spas. The GFCI must be tested before each use.
With the product operating, open the service door. When the product stops
operating, this merely indicates that the door is equipped with an electrical
interlock. Next, push the test button on the GFCI and close the service door.
The product should not operate. Now open the service door, push the reset
button on the GFCI and close the service door. The product should now
operate normally. When the product fails to operate in this manner, there
is a ground current flowing indicating the possibility of an electric shock.
Disconnect the power until the fault has been identified and corrected.
ANGER – Risk of Accidental Drowning. Extreme caution must be exercised to
D
prevent unauthorized access by children. To avoid accidents, ensure that children
cannot use this swim spa unless they are supervised at all times.
DANGER – Risk of Injury. The suction fittings in this swim spa are sized to match
the specific water flow created by the pump. Should the need arise to replace the
suction fittings or the pump, be sure that the flow rates are compatible.
Never operate swim spa if the suction fittings are broken or missing. Never replace a
suction fitting with one rated less than the flow rate marked on the original suction
fitting.
DANGER – Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a swim spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8AWG (8.4mm2)
solid copper conductor to the wire connector on the terminal box that is provided
for this purpose.
DANGER – Risk of Electric Shock. Do not permit any electric appliance, such as a
light, telephone, radio, or television, within 5 feet (1.5 m) of a swim spa.
WARNING – To reduce the risk of injury:
a) T he water in a swim spa should never exceed 40˚C (104˚F). Water temperatures between 38˚C (100˚F) and 40˚C are considered safe for a healthy
adult. Lower water temperatures are recommended for young children
and when swim spa use exceeds 10 minutes.
DO NOT DIVE.
5
SAFETY INSTRUCTIONS
Important Safety
Instructions (cont.)
b) Since excessive water temperatures have a high potential for causing fetal
damage during the early months of pregnancy, pregnant or possibly pregnant women should limit swim spa water temperatures to 38˚C (100˚F).
c) B
efore entering a swim spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
d) T he use of alcohol, drugs, or medication before or during swim spa use
may lead to unconsciousness with the possibility of drowning.
e) O
bese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a swim spa.
f) P ersons using medication should consult a physician before using a swim
spa since some medication may induce drowsiness while other medication
may affect heart rate, blood pressure, and circulation.
(For swim spas with a gas heater)
WARNING – Risk of Suffocation. This swim spa is equipped with a gas heater
and is intended for outdoor use only unless proper ventilation can be provided for an indoor installation.
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches a
level several degrees above the normal body temperature of 98.6° F.
THE SYMPTOMS OF HYPERTHERMIA INCLUDE:
• Dizziness • Fainting • Drowsiness • Lethargy
• Increase in Internal Body Temperature
THE EFFECTS OF HYPERTHERMIA INCLUDE:
nawareness of Impending Hazard • Failure to Perceive Heat • Failure to
U
Recognize the Need to Exit Swim Spa • Physical Inability to Exit Swim Spa •
Fetal Damage in Pregnant Women • Unconsciousness Resulting in a Danger
of Drowning
DO NOT DIVE.
6
SAFETY INSTRUCTIONS
Important Safety
Instructions (cont.)
DANGER – To reduce the risk of injury to persons, do not remove the suction
grate. Suction through drains and skimmers is powerful when the jets in the swim
spa are in use. Damaged covers can be hazardous to small children and adults
with long hair. Should any part of the body be drawn into these fittings, turn off
the swim spa immediately. As a precaution, long hair should not be allowed to
float in the swim spa.
WARNING – Install the swim spa so that water can be easily drained out of the
compartment containing electrical components so as not to damage equipment.
When installing the swim spa make sure to allow for an adequate drainage system to deal with any overflow water. Please allow for at least 2 feet of clearance
around the perimeter of the swim spa to provide enough room to access for servicing. Contact your local dealer for their specific requirements.
WARNING – The swim spa should be covered with an approved locking cover
when not in use, to prevent unauthorized entry and injuries.
WARNING – People with infections, sores or the like should not use the swim spa.
Warm and hot water temperatures may allow the growth of infectious bacteria if
not properly disinfected.
CAUTION – Safe temperatures for swimming or aquatic exercise is around 80˚F.
AUTION – Risk of Electrical Shock. Do not leave audio compartment open.
C
Audio controls are not to be operated while inside the swim spa.
CAUTION – Replace components only with identical components.
WARNING – Risk of Electric Shock. Do not connect any auxiliary components (for
example, additional speakers, headphones, additional audio/ video components
etc.) to the system. These units are not provided with an outdoor antenna.
Do not service this product yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
If the power supply cord(s) are damaged, water is entering the speaker, audio
compartment, or any other component in the electrical equipment compartment
area, the protective shield is showing signs of deterioration, or there are signs of
other potentially hazardous damage to the unit, turn off the circuit breaker from
the wall and refer servicing to qualified personnel.
DO NOT DIVE.
7
SAFETY INSTRUCTIONS
Important Safety
Instructions (cont.)
he unit should be subjected to periodic routine maintenance once every quarter to
T
make sure that the it is operating properly.
DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked
G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment. To reduce the risk of electric
shock, this terminal must be connected to the grounding means provided in the
electric supply service panel with a continuous copper wire equivalent in size to the
circuit conductors supplying this equipment.
t least two lugs marked “Bonding Lugs” are provided on the external surface or
A
on the inside of the supply terminal box or compartment. To reduce the risk of
electric shock, connect the local common bonding grid in the area of the swim spa
to these terminals with an insulated or bare copper conductor not smaller than
8AWG.
ll field installed metal components such as rails, ladders, drains, or other similar
A
hardware within 3m of the swim spa shall be bonded to the equipment grounding
bus with copper conductors not smaller than 8AWG.
SAVE THESE INSTRUCTIONS
DO NOT DIVE.
8
SAFETY INSTRUCTIONS
Warning: Children should not use swim spas or hot tubs without adult
supervision
Avertissement:
sans surveillance
Ne pas laisser les enfants utiliser une cuve de relaxation
Warning: Do not use swim spas or hot tubs unless all suction guards are
installed to prevent body and hair entrapment.
Avertissement: Pour éviter que les cheveux ou une partie du corps
puissent être aspires, ne pas utiliser une cuve de relaxation si les grilles di prise
d’aspiration ne sont pas toutes en place
Warning: People using medications and/or having an adverse medical history should consult a physician before using a swim spa or hot tub.
Avertissement: Les personnes qui prennent des médicaments ou ont
des problémes de santé devraient consulter un médecin avant d’utiliser une cuve
de relaxation
Warning: People with infectious diseases should not use a swim spa or hot
tub
Avertissement: Les personnes atteintes de maladies infectieuses ne
devraient pas utiliser une cuve de relaxation
Warning: To avoid injury exercise care when entering or exiting the swim
spa or hot tub.
Avertissement: Pour éviter des blessures, user de prudence en entrant
dans une cuve de relaxation et en sortant
Warning:
Do not use drugs or alcohol before or during the use of a swim
spa or hot tub to avoid unconsciousness and possible drowning
Avertissement: Pour éviter l’évanouissement et la noyade éventuelle, ne
prende ni drogue ni alcool avant d’utiliser une cuve de relaxation ni quand on s’y
trouve
Warning:
Pregnant or possibly pregnant women should consult a physician before using a swim spa or hot tub.
Avertissement: Les femmes enceintes, que leur grossesse soit confirmée
ou non, devraient consulter un médecin avant d’utiliser une cuve de relaxation
Warning: Water temperature in excess of 38˚C may be injurious to your
health
Avertissement: Il peut être dangereux pour la santé de se plonger dans
de l’eau a plus de 38˚C
Warning: Before entering the swim spa or hot tub measure the water temperature with an accurate thermometer
Avertissement: AVant d’utiliser une cuve de relaxation mesurer la
température de l’eau À l’aide d’un thermométre précis
DO NOT DIVE.
9
SAFETY INSTRUCTIONS
Warning: Do not use a swim spa or hot tub immediately following strenuous exercise
Avertissement: Ne pas utiliser une cuve de relaxation immédiatement
aprés un exercise fatigant
Warning: Prolonged immersion in a swim spa or hot tub may be injurous to
your health
Avertissement: L’utilisation prolongée d’une cuve de relaxation peut
être dangereuse pour la santé
Warning:
Do not permit electric appliances (such as light, telephone, radio,
or television) within 1.5 m of this swim spa or hot tub
Avertissement:
Ne pas placer d’appareil électrique (luminaire, téléphone,
radio, téléviseur, etc) À moins de 1.5 m de cette cuve de relaxation
Caution: Maintain water chemistry in accordance with manufacturer’s
instruction
Attention: La teneur de l’eau en matiéres dissoutes doit être conforme aux
directives du fabricant
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees
above the normal body temperature of 37˚C. The symtoms of hyperthermia include drowsiness,
lethargy, and an increase in the internal temperature of the body. The effects of hyperthermia
include
(a) unawareness of impending hazard;
(b) failure to perceive heat;
(c) failure to recognize the need to exit swim spa;
(d) physical inability to exit swim spa;
(e) fetal damage in pregnant women; and
(f) unconsciousness and danger of drowning.
Warning:
The use of alcohol or drugs can greatly increase the risk of
fatal hyperthermia in hot tubs and swim spas
La Consommation d’alcool ou de drogue augmente considérablement les
risques d’hyperthermie mortelle dans une cuve de relaxation.
DO NOT DIVE.
10
GLOSSARY OF SWIM SPA TERMINOLOGY
1. THERAPY JETS
Your new swim spa features a variety of jet styles. All jets, regardless of style
return the water to the swim spa. Air is mixed with the water by using the air
controls creating a gentle to most vigorous massage. Water flow is adjusted
by simply turning the outer face of the jet.
2. JET DIVERTER VALVE
Located on the topside of the swim spa, this valve physically diverts the
flow of water from one jet zone of the swim spa to another jet zone.
Be sure that no sand or particles are brought into the swim spa as they
can cause the diverter to seize up. It is best to turn the diverter valve
only when the pump is turned off.
3. AIR CONTROL VALVES
T hese are located around the top of your swim spa. You may increase
or decrease the force of your jets by opening or closing the air control
valves. Typically, one dial controls the air to water ratio and mix to one
group of jets. When not in use the air controls should be kept in the
closed position, as air bubbles tend to cool the water.
4. TOPSIDE CONTROL PANEL
You may safely control all functions from inside or outside your swim spa using the
Topside Control Panel. This Panel is used to control the water temperature, pumps, the swim
spa light, automatic filtration cycles and other advanced functions. The digital display will
give you a constant temperature readout and will notify you in case of certain malfunctions.
Several user programmable functions are also available.
5. SWIM JETS
The swim jets are operated by directing the water flow from the pumps to the jets located in
the swim end of the spa by turning the diverter valves.
6. PERSONAL REMOTE CONTROL
Your swim spa has an additional remote which allows the user to control the stand up jet therapy cove. By pressing the control one time, you
will activate the pump. Press the pad again to turn the pump off.
7. EQUIPMENT ACCESS PANEL
Located behind the side panel below the Topside Control Panel, this area houses the major
components responsible for the swim spas operation. Those components include the pumps,
heater, control panel box, Ozonator, and LED light system. Pump and equipment placement
may vary by model.
DO NOT DIVE.
11
GLOSSARY OF SWIM SPA TERMINOLOGY
8.ACCESS PANELS
These are located on all four sides of the swim spa. All of the panels are removable should
service be required.
Panel “C”
Panel “D”
Panel “E”
Panel “A”
Panel “B”
Panel “H”
Panel “G”
Panel “F”
NOTE: Note: The above drawing illustrates the panel placement on the swim spa.
WARNING: Do Not Remove Access Panels Without Turning Off Power To The Swim Spa.
9. DRAINING YOUR SWIM SPA
Due to the physical size of the swim spa, we recommend draining your swim spa with a
submersable sump pump. Draining your swim spa with a conventional swim spa drain is not a
reasonable option.
10. WEIR GATE
The weir gate is the horizontal door located in front of the filters that trap debris in the filter
area.
11. SWIM SPA LIGHT
Your swim spa lights are designed for safety and are located on the interior walls of your
swim spa. The on/off switch is located on the topside control panel.
12. EQUIPMENT CONTROL SYSTEM
This houses the wiring and electrical components necessary to operate the swim spa.
13. SWIM SPA HEATER
This element is an electric heater housed in a stainless steel tube. It is thermostatically controlled and equipped with a high-limit temperature safety shut-off sensor. The high-limit sensor cannot be reset until the temperature within the heater assembly drops several degrees
below the shut-off temperature of 108° - 110° F. Should the high-limit switch trip repeatedly, contact your dealer or qualified service representative to diagnose the problem. Your
swim spa will heat approximately 1˚- 2˚ per hour, on average when the cover is closed. These
times may vary and the swim spa should have a cover installed.
DO NOT DIVE.
12
GLOSSARY OF SWIM SPA TERMINOLOGY
14. SLICE VALVES
These valves are used by service personnel to shut off water to the
heater, main pump system and secondary pump system so that the
water does not need to be drained should the swim spa require
service.
*NOTE: Slice valves must be completely open during normal
operation.
15.MAIN PUMP
The main pump produces water flow through the jets and has a high and low speed. Low
speed will produce efficient water circulation during filtration and gentle jet action. High
speed should be used for maximum jet action. The water flow may be directed to different
areas of the swim spa depending on the position of the diverter controls.
16. SECONDARY PUMP
This pump produces water flow through the stand up jet system.It also supplies water flow
to the swim jets or therapy jets depending on the position of the diverter valve. The second
pump can be controlled by the topside panel and also the personal remote mounted on the
surface of the swim spa.
17. PUMP UNION
These are used by service personnel to easily service the pumps.
18.HEATER UNION
These are used by service personnel to easily service the heater.
19.OZONATOR
Your onzonator will operate in conjunction with the filter system. Ozone is a powerful gas
that oxidizes contaminates in the water.
DO NOT DIVE.
13
ELECTRICAL INSTALLATION REQUIREMENTS
ELECTRICAL INSTALLATION REQUIREMENTS
!! Trainer 12, 14, 17, 18 !!
HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION
BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire gauge sizes for incurring
power which are too small, may continually blow fuses in the electrical equipment
box, may damage the internal electrical controls and components, may be unsafe
and in any case will void your warranty.
It is the responsibility of the swim spa owner to ensure that electrical connections
are made by a qualified electrician in accordance with the National Electrical Code
and any local and state electrical codes in force at the time of installation.
These connections must be made in accordance with the wiring diagrams found
inside the control box. This equipment has been designed to operate on 60Hz.
alternating current only, 240 volts are required. Make sure that power is not
applied while performing any electrical installation. A copper bonding lug has been
provided on the electrical equipment pack to allow connection to local ground
points. The ground wire must be at least 8 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master
Spas equipment packs are wired for 240 VAC only. The only electrical supply
for your swim spa must include a 50 AMP switch or circuit breaker to open all
non-grounded supply conductors to comply with section 422-20 of the National
Electrical Code. The disconnect must be readily accessible to the swim spa occupants, but installed at least five feet from the swim spa. A Ground-Fault Circuit
Interrupter (GFCI) must be used to comply with section 680-42 of the National
Electrical Code. A ground fault is a current leak from any one of the supply conductors to ground. A GFCI is designed to automatically shut
off power to a piece of equipment when a ground fault is detected.
Power hook-up to the swim spa must be 240 volt 3 wire plus ground (6 AWG
copper) 8 AWG copper ground.
Route the cable into the equipment area for final hook-up to terminals inside the
control panel. The swim spa must be hooked up to a “dedicated” 240 volt, 50 amp
breaker and GFCI. The term “dedicated” means the electrical circuit for the swim
spa is not being used for any other electrical items (patio lights, appliances, garage
circuits, etc.). If the swim spa is connected to a non-dedicated circuit, overloading
will result in “nuisance tripping” which requires resetting of the breaker switch at
Rev. 11/11
the house electrical panel.
Permanently Connected Equipment Assembly with Pump(s), Heaters, Luminaine, Ozone, Swim Spa
Side Control(s), Pump shut off device, and Audio/Video Components.
Note: Some of the above components may be optional or not available with every swim spa model.
DO NOT DIVE.
14
ELECTRICAL INSTALLATION REQUIREMENTS
ELECTRICAL INSTALLATION REQUIREMENTS
!! Trainer 19 !!
HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION
BEFORE INSTALLATION BEGINS
The Trainer 19 swim spa requires two separate electrical power supplies.
A 50 amp dedicated electrical service using #6 AWG copper wire with #8 AWG
ground wire should be ran to the Spa Control Pack in the swim spa. This electrical
supply should have an external GFCI installed. (See electrical hook-up diagram on
page 16).
A 30 amp dedicated electrical service using #8 AWG copper wire with #10 AWG
ground wire should be ran to the Swim Control Pack in the swim spa. This electrical supply must be protected by an external GFCI (see electrical hook-up diagram
on page 16).
DO NOT DIVE.
15
WIRING SCHEMATIC
WIRING FOR MODELS THAT REQUIRE A SEPARATE GFCI BREAKER
Balboa
Instruments
G.F.C.I Breaker Box
Incorporated
Wire Key
Green (Ground)
Red (Hot)
Black (Hot)
White (Neutral)
50
TEST
House Breaker Box
50
ON
OFF
OFF
ON
OFF
ON
GRN (GROUND)
ON
OFF
BLK (HOT)
ON
OFF
RED (HOT)
WHT
GRN
BLK (HOT)
GRN (GROUND)
RED (HOT)
WHT
BLK (HOT)
RED (HOT)
Junction
Spa
SystemBox
Box
TB1
1
2
3
4
5
WHITE (NEUTRAL)
BLACK (HOT)
RED (HOT)
GREEN (GROUND)
NOTE: For a 240 V
dedicated hook-up, the
white neutral wire is
not required between
the G.F.C.I. and the
system box.
WHT (NEUTRAL)
IDF00007.mac 6/17/97
*A
ctual wiring of GFCI will vary by manufacturer of GFCI. The GFCI shown is a Square D.
Improper wiring of GFCI may result in permanent damage to swim spa system box. Repair /
replacement of swim spa system box is not covered under warranty when damage results from
improper wiring.
DO NOT DIVE.
16
SITE PREPARATION / GENERAL GUIDELINES
Swim spa installation is simple when properly planned. It is important that you read the following
information carefully and consult with your Master Spas dealer.
1. A
ccess - The actual dimensions of your new swim spa will determine the amount of space that
is needed in moving the swim spa from curbside to its final installation area. Be sure to measure
side yard dimensions, gates or doors and vertical obstructions such as roof overhangs and overhead cables. Any other space limiting obstacles such as trees or shrubs must be evaluated.
2. S urface/Pad Requirements - When your new swim spa is filled with water and bathers, it may
weigh as much as several tons. It is imperative that the base beneath the swim spa can support
the entire weight. The swim spa must be on a uniformly firm, continuous, and level surface. The
recommended foundation is a concrete pad with a minimum thickness of four (4) inches with
steel reinforcement bars crossed throughout the pad.
IMPORTANT
Be sure to locate your swim spa so that the equipment remains above grade and is not subject
to flooding.
The equipment side(s) of the swim spa must be accessible in the event that future service is needed. In the event that service is required, your dealer will need at least 2 feet of clearance around
the perimeter of the swim spa. Periodical maintenance checks require entry into the equipment
bay. When possible, it is wise planning for the future to leave access, to all sides of the swim spa in
the event your swim spas plumbing requires maintenance. Your swim spa warranty does not cover
the cost of providing access
for service.
GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION
Proper planning will increase your total enjoyment factor with your new swim spa. Listed below are
some additional items to consider when planning your installation.
• How swim spa will complement landscaping and vice versa
• View from inside swim spa and view of swim spa from inside of home
• Exposure to sunlight and shading from trees
• Privacy
• Getting to swim spa from house and return
• Proximity to dressing rooms and bathrooms
• Storage for swim spa chemicals
• Local building codes (if applicable)
• Power cable
NOTE: The Swim Spa is to be used in private, residential use only. Operating an Swim Spa for
commercial use will void the warranty.
DO NOT DIVE.
17
INSTALLATION INSTRUCTIONS
1.Put swim spa in final position that allows for access to equipment and swim spa components.
2.Remove front skirt panel "A" to access the electrical connections.
3. Be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has
2 unions. A newly delivered swim spa may have loose unions caused in transporting the swim
spa. Check that all slice valves are open, in the up position. The slice valves may become
closed during transportation of the swim spa.
4.Fill the swim spa to the “minimum safe water level” sticker.
5.Turn on power to the swim spa. If your spa is equipped with two electrical supplies, make
sure that they are both turned on. The swim spa will go through its priming mode. This lasts
approximately 5 minutes. The purpose of the priming mode is to help insure that the jet
pumps have been primed with water and are ready to operate. It may be necessary in some
instances to bleed air from the jet pumps in your swim spa, if after the priming mode the
swim spa pumps run but do not move water the pump may have an air lock.
Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking
of pumps may occur. Master Spas, Inc. has taken measures to reduce the possibility of this,
but it still may occur, especially after filling the swim spa. This is not a service covered by the
warranty and service charges may apply.
To relieve an airlock situation, loosen the pump union on the discharge of the pump. This
pump union is indicated by an arrow in the picture below. Water should leak out of the
union once the air has been removed. Tighten the union and test the pump for proper operation. Repeat this process if needed.
Pump Union
Slice Valve
Airlock
6. Be sure the jets in your Swim spa are open. See 47 page for removal instructions.
7.Adjust water chemistry according to the instructions provided in the Swim Spa “Water Quality
Maintenance” Section.
8.
Your swim spa water will heat approximately 1° - 2° per hour, on average. Times may vary.
DO NOT DIVE.
18
WATER CHEMISTRY TERMS
YOU SHOULD KNOW
Before jumping into the Swim Spa Water Maintenance, here are some
terms to help you.
1.Parts per million, or ppm: This is a form of measurement used in most pool or swim spa
chemical readings. Best described as any one million like items of equal size and make up,
next to one unlike item, but of equal size. This would be one part per million.
2. Total Alkalinity: This is a measurement of the ability of the water to resist changes in pH. Put
another way, it is the water’s ability to maintain proper pH. Total alkalinity is measured in
parts per million from 0 to 400 plus, with 80 to 120 ppm being the best range for swim spas.
With low alkalinity, the pH will flip, or change back and forth, and be hard to control. With
high alkalinity it becomes extremely difficult to change the pH.
3. pH or potential hydrogen: This is a measurement of the active acidity in the water, or it is
the measurement of the concentration of active hydrogen ions in the water. The greater the
concentration of active hydrogen ions, the lower the pH. pH is not measured in parts per million, but on a scale from 0 to 14, with 7 being the neutral. In swim spas when ever possible,
a measurement between 7.2 and 7.8 is best. Whenever possible, it should be between 7.4
and 7.6. With low pH, the results can be corroded metals, etched and stained plaster, stained
fiberglass or acrylic, eye / skin irritation, rapid chlorine or bromine loss, and total alkalinity
destruction. With high pH, the results can be cloudy water, eye / skin irritation, scale formation and poor chlorine or bromine efficiency.
4. Shocking: This is when you add either extra chlorine (superchlorinate) by raising the chlorine
level above 8 ppm, or add a non-chlorine shock (potassium monoperoxysulfate or potassium
monopersulfate) to burn off the chloramines or bromamines. A non-chlorine shock acts by
releasing oxygen in the water, which serves the same function as chlorine. The advantage to
using non-chlorine shock, is you can enter the water within 15 minutes after shocking. Using
chlorine, you must wait until the total chlorine reading is below 5 ppm. One thing to remember, a non-chlorine shock will not kill bacteria or disinfect.
5. Sequestering: This can be defined as the ability to form a chemical complex which remains
in solution, despite the presence of a precipitating agent (i.e. calcium and metals). Common
names for sequestering chemicals are; minquest, stain and scale control, metal-x, swim spa
defender, swim spa metal gone, (etc.).
6. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc. that are continuously entering the water. If the swim spa is not operated long enough each day for the filter
to do a proper job, this puts a burden on the chemicals, causing extra expense. A spare
cartridge should be kept on hand to make it easy to frequently clean the cartridge without
the need for a long shut down. This will also allow the cartridge to dry out between usages,
which will increase the cartridge life span as much as twice. Replace the cartridge when the
pleats begin to deteriorate. Cartridge cleaning should be done a minimum of once a month.
More often with a heavy bather load.
7. Sanitizers: This is what kills the germs and bacteria that enter the water from the environment
and the human body.
A. Chlorine
1. Only one type of chlorine is approved for swim spa use: Sodium dichlor which is
granular, fast dissolving, and PH neutral chlorine.
2. Chlorine is an immediate sanitizer.
B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.)
1. Two types of tablets.
a. Hydrotech
b. Lonza
2. B
romine is a slow dissolve chemical and may take a few days to develop a reserve
or reading in the water.
DO NOT DIVE.
19
WATER CHEMISTRY TERMS
YOU SHOULD KNOW
8. Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what
happens when you put sugar in coffee or tea.
9.Useful life of water (in days): Water should be drained at least once every 180 days.
Useful life may vary by usage and bather load.
10.Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface cleaners, high
pH or algeacides as well as other organic materials. Low levels of calcium or sanitizer can
also cause foaming. Also, double rinse your bathing suits as they will hold residual soap after
being washed.
11.Calcium hardness: Water that is too hard (over 250 ppm) can promote scale formation in
components and on swim spa surface. Water that is too low (below 180 ppm) may also
shorten the life of metal components on the swim spa.
NOTE: Always leave swim spa cover open for 15 min. after addnig chemicals to prevent off gas
from damaging your cover, pillows and other critical parts.
DO NOT DIVE.
20
the advantages of eco pur™ filtration
THE ADVANTAGES OF ECO PUR™ Filtration
Eco Pur™ water filter system is designed to reduce the use of chemicals in your spa. You will still
be required, periodically, based on usage to add a small amount of chlorine to oxidize organic
compounds in the water. The Eco Pur™ filter system will not eliminate the need to maintain proper
water chemistry but can make the maintenance a more natural experience.
Features
• The Eco Pur™ filter system will not oxidize organic compounds and will require periodic doses of
chlorine to assist in the sanitization and oxidation processes required to maintain clear spa water.
• Eco Pur™ filter system will not alter the ph of spa water. The Eco Pur™ filter system will actually
aid in stabilizing the ph. Eco Pur™ does not alter the (TDS) total dissolved solids.
• The main function of the Eco Pur™ filter system is to provide clean and clear spa water.
Proper chemical balance and filtration are also key components in maintaining healthy spa
water. Always ensure that the ph and total alkalinity of the spa water is checked and balanced
at all times. To ensure proper filtration, clean the regular filter cartridge with a “filter cleaner”
every 30 days and rinse the Eco Pur™ cartridge with a hose to remove any buildup of
containments. (Do not soak the Eco Pur™ cartridge in filter cleaner.) If water appears to
be visually cloudy, dull, or has an odor, shock the spa water with 1 ounce of chlorine*
to remove excessive containments. When cleaning filters, be sure to never have the
pumps (including the circulation pump) running without the filters in place. Failure
to do so may result in debris being drawn into the pumps causing unwarranted damage.
• Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters
and equipment from precipitation.
• Helps stabilize the pH and alkalinity of the spa water.
• Helps reduce chemical usage and still provide safe odor-free water.
• Helps deplete excess chlorine after chemical shock to prevent damage to skin,
hair, and swim wear.
• Helps to produce ultra clean and clear water.
Note: Eco Pur™ filters are not recommended for use with Bromine. Consult your dealer for additional
information.
Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found
in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the
use of these products may void the spa warranty.
DO NOT DIVE.
21
DO NOT DIVE.
23
WATER QUALITY MAINTENANCE START-UP
For eco Pur™ Water Filter system
Step 1:
Your spa should be filled using a Pre-filter, which can be obtained from your local
dealer. This Pre-filter will help remove many of the minerals existing in the water,
which will make adjusting the water balance easier after a new fill. Never use more
then 50% softened water when filling the spa.
Step 2:
During the initial filling of the spa, add a sequestering agent to combat suspended
minerals in the water. The agents are sold under many different names such as Mineral
Clear, Stain and Scale, Metal Protect, and other brands. Allow water to circulate and
filter for at least 12 hours before adding any other chemicals.
Step 3:
Test water for pH, total Alkalinity, and Calcium hardness. The pH should be 7.2 - 7.8
and the total Alkalinity 80-150 PPM. Calcium hardness levels should be maintained
between 150 and 250 PPM (part per million).
Step 4:
Adjust pH and total Alkalinity (TA) utilizing the directions on the chemical bottles.
Wait 15 minutes, test and adjust if necessary.
Step 5:
It may be necessary to retest and add additional chemicals to get to the proper levels
in Step 3.
Step 6:
Add 2 ounces of concentrated chlorinating granules* (sodium Dichlor-s-triazinetreone)
on initial start up to begin sanitizing the spa water. Always refer to the chemical manufactures dosage recommendations listed on the container. It is important not to add
the chlorinating granules until the pH, alkalinity and calcium hardness have been
adjusted to their proper levels.
*sPeCIaL NOte:
We recommend a minimum level of 1.0 ppm residual chlorine be maintained in spa water. Always refer to the
chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual
for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99.9%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
DO NOT DIVE.
22
24
WATER
water QUALITY
quality MAINTENANCE
maintenanceSCHEDULE
schedule- -ECO
ecoPUR™
pur™
BeFOre eaCH use
Check spa water with a test strip for proper sanitation levels and adjust accordingly
to the proper levels. Free chlorine level should be 1-3 ppm.
ONCe a WeeK
Add 1 ounce of non-chlorine shock/oxidizer* or chlorine* to spa to help maintain the water quality.
3 tIMes a WeeK
Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly. The total alkalinity should be between 80 - 150 ppm and the PH should be between 7.2 - 7.8.
ONCe a MONtH
Soak your regular filter elements overnight in a container with spa Filter Cleaner and then rinse
with clean water. For best results, allow the filter to dry before re-inserting. (The Eco Pur™ mineral
element should never be cleaned in a filter cleaner. Just rinse with water.) When cleaning filters, be
sure to never have the pumps (including the circulation pump) running without the filters in place.
Failure to do so may result in debris being drawn into the pumps causing unwarranted damage.
See the “clean your filter elements” in the maintenance section of this manual for more information.
eVerY 180 DaYs
Drain and refill your spa with fresh water, install a new Eco Pur™ filter element, clean the regular
filter, and repeat start up procedure. The regular filter should be replaced at least once every year.
aFter eaCH use
Add 1 ounce of non-chlorine shock/oxidizer* or 1/2 ounce of chlorine* to the spa water.
*sPeCIaL NOte:
We recommend a minimum level of 1.0 ppm residual chlorine be maintained in spa water. Always refer to the
chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and non-chlorine oxidizer shown in this manual are for 500 gallon spas and may have
to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of
this manual for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99.9%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
DO
DO NOT
NOT DIVE.
DIVE.
26
23
WATER QUALITY
MAINTENANCE
SCHEDULE
WATER
QUALITY
MAINTENANCE
SCHEDULE
ECO
PUR™
(continued)
eco pur™ (continued)
as NeeDeD
If water looks hazy, check PH and Total Alkilinity, and treat with 1 ounce of chlorine*. Always refer
to the chemical manufactures dosage recommendations listed on the container.
These are general recommendations for water quality maintenance that may vary by usage and
or bather load. Depending on bather load and frequency of use, drain and refill times may vary as
well as the frequency of cleaning your filters.
A defoamer may be used when excessive foaming occurs. Over use of a defoamer will result
in cloudy, milky water.
use ONLY sPa CHeMICaLs
Do not use chemicals designed for use in swimming pools.
With a spa you are working with a small volume of hot water compared to a large volume of
relatively cool water in a swimming pool. Because of this chemicals will have a shorted life span
and bacteria can grow more quickly than in a swimming pool. A spa is less forgiving then a pool
and requires that whatever is put into it have a pH as close to neutral as possible. That is why only
chemicals made for spas should be used. Always refer to the chemical manufactures dosage recommendations listed on the container.
*sPeCIaL NOte:
We recommend a minimum level of 1.0 ppm residual chlorine be maintained in spa water. Always refer to the
chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual
for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99.9%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
DO NOT
NOT DIVE.
DIVE.
DO
27
24
SWIM SPA WATER MAINTENANCE
TROUBLE-SHOOTING GUIDe
Problem
Possible Causes
How To Fix It
Chlorine / Bromine Odor
• Excessive Chlorine or
bromine levels
• Shock water with non-chlorine
shock treatment
• Low pH
• Adjust pH if necessary
• Low levels of sanitizer
• Shock water with non-chlorine
shock treatment or adjust sanitizer levels
Water Odor
• pH out of range
• Adjust pH level if necessary
• Bacteria or algae growth
• Adjust sanitizer if necessary
• Dirty filters or
inadequate filtration
• Clean filters and adjust filtration
times
• Water chemistry not balanced
• Adjust chemistry levels
• Suspended particles or
organic materials
• Add spa clarifier (see dealer)
• Old water
• Change spa water
Scum Ring Around Spa
• Build up of oils, dirt and
organic elements
• Wipe off with a clean towel add
an enzyme product.
Eye / Skin Irritation
• Unsanitary water
• Shock spa with non-chlorine
shock
• Free chlorine level above 5 ppm
• Allow level to drop below 5 ppm
• Poor sanitizer / pH levels
• Adjust according to spa test strip
results
• High levels of body oils,
lotions, soap, etc.
• Add small amount of defoamer
Cloudy Water
Foaming
Recommended Levels of Chemical
Chlorine 1.0 - 3.0 ppm
pH 7.2 - 7.8
Total Alkalinity 80 - 150 ppm
Calcium Hardness 180 - 250 ppm
DO NOT DIVE.
25
WHY CHEMICALS ARE IMPORTANT
IN A SWIM SPA
1. Evaporation:
As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any
unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the
water can become saturated with these dissolved solids and can cause stains or scale to form
on the walls of the swim spa or a scale build up inside the equipment. Colored or cloudy
water, and possible corrosion of plumbing and fittings may also occur.
2. Heat:
Heat causes much quicker evaporation and also will cause minerals and metals to precipitate
out of solution.
3. Air:
Dust and airborne dirt particles are introduced into the swim spa.
4. Environment:
The environment surrounding the swim spa can also impact the water quality. Items such as
pollen, grass, sand, dirt, lawn fertilizer, airborne dust, insects, leaves, and pets can all affect
the water quality of the swim spa.
Remember:
The maintenance routines set forth in this manual may need to be adjusted depending on how
much the swim spa is being used.
DO NOT DIVE.
26
MAINTENANCE RECOMMENDATIONS
Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is
recommended that you clean your swim spa at least every 180 days. Heavy bather load will require
cleaning it more often.
DRAIN YOUR SWIM SPA
• See page 12.
CLEAN YOUR SWIM SPA SURFACE
• With a soft cloth, wipe down the swim spa surface with a non-abrasive swim spa surface cleaner
that may be purchased through your local dealer. Do not use paper towels. Be sure to rinse residue from swim spa surface.
• If your swim spa has developed an oily or chalky residue at the waterline it may require special
treatment. Consult your dealer.
REFILL YOUR SWIM SPA
• Fill the swim spa with water and be sure that water level is above the skimmer opening at the
minimum safe water level sticker.
• Refer to the start-up section for specific instructions.
CLEAN YOUR FILTER ELEMENTS (also reference page 48)
The filter in your swim spa is one of the most important components of your swim spa. It not only
is essential for clean water, but also for extending the life of the swim spa equipment. Your filter
elements must be cleaned regularly (once a month on average) with normal swim spa use. With
heavy use, they will need to be cleaned more often.
• The filter elements are one of the most important components of your swim spa. Not only are
they essential for clean water, but they also extend the life of the swim spa equipment. Your filter elements should be cleaned on a regular basis, once a month on average with normal usage.
With heavy use the filters may need to be cleaned more often.
• Turn off the swim spa before servicing filters. Never leave to the swim spa running when removing the filters. Debris can be pulled into the plumbing system and cause unwarranted damage.
• With a garden hose, spray each element under pressure. Periodically, the elements need to be
soaked in a filter cleaner compound. Check with your dealer for details on cleaning and/or filter
replacement recommendations. Do not soak the Eco Pur filter cartridge in any cleaners.
• Replace filter elements.
• Be sure water level is adequate.
• Turn swim spa on.
CARE OF YOUR SWIM SPA PILLOWS
• Your swim spa pillows need to be rinsed periodically to remove any chemical residue. This should
help to eliminate pillows becoming stiff and discolored.
• If the swim spa will not be used for a period of time, the pillows should be removed to extend
their useful life.
NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas can cause unwarranted damage.
DO NOT DIVE.
27
MAINTENANCE RECOMMENDATIONS
CARE OF LAMINAR FLOW JETS:
• In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence:
- Turn off Laminar Flow Jets
- Remove outer ring by turning face counter clockwise
- Remove internal Jet insert with a pair of needle nose pliers
- Clean plastic filter at the back of the Jet insert so all holes are free of debris
- Reinstall Jet insert and outer ring
NOTE: To prevent premature failure of your spa cover, always turn Laminar Flow Jets down so that
they do not hit the cover when the cover is closed. You do not want to completely turn jets off.
Doing so may cause a build up of stagnant water in the water line if not used often.
DO NOT DIVE.
28
WINTERIZING YOUR SWIM SPA
Your swim spa is designed to be used year round in any type of climate.
*H
owever, if you decide you don’t want to use your swim spa in the winter, you must drain it
and follow the winterizing steps listed below:
1. Due to the physical size of the swim spa, we recommend draining your swim spa with
a submersable sump pump. Draining your swim spa with a conventional swim spa drain
is not a reasonable option.
2. Use a shop vac to get all standing water out of your unit.
3. Remove access panels from equipment area.
4. Loosen all pump unions
5. Remove winterizing plug from face of the pump(s) where applicable.
6. Using your shop vac in a blowing mode, insert the hose into the nozzle of each jet and blow
the trapped water from the lines into the interior of the swim spa.
7. After this is completed, use the shop vac to remove any standing water in the swim spa and
in the equipment area.
8. Clean the swim spa with a soft cloth and a non-abrasive swim spa surface cleaner.
9. Replace access panels.
10. Cover swim spa to prevent water from entering the swim spa.
* If you decide to winterize your swim spa, we recommend that you periodically check the swim
spa throughout the winter to assure water is not entering the swim spa through or around the
swim spa cover.
*D
isclaimer: Master Spas does not recommend winterizing your swim spa. If you choose to do so,
any damage that may result is not covered under the swim spa warranty.
DO NOT DIVE.
29
SPECIFICATIONS
Swim Spa
Dimensions
Electrical
Required
Water
Capacity
(gallons)
Weight
Dry/Full (lbs.)
Number
of Pumps
Jet
Count
Trainer 12
144"x 94"x 51"
240V, 50 Amp
1,300
1,620 / 12,410
2
55
Trainer 14
174"x 94"x 51"
240V, 50 Amp
1,425
2,260 / 14,130
2
55
Trainer 17
201"x 94"x 51"
240V, 50 Amp
1,925
2,700 / 18,735
2
45
Trainer 18
215"x 94"x 60"
240V, 50 Amp
2,500
3,240 / 22,400
2
44
Trainer 19
231"x 94"x 51"
240V, 30/50 Amp
2,040
2,460 / 19,392
4
48
DO NOT DIVE.
30
Optional Exercise Equipment All
Optional Exercise Equipment All
The optional exercise equipment package makes it easy to exercise in your own back yard. There
are shell mounted clips that are used to fasten the rowing equipment to the swim spa. These clips
are located along the sides of your spa next to the grab rails that are placed around the perimeter
of the swim area. An optional exercise book is available through your dealer that will show you
how to get the most out of the exercise equipment features.
NOTE: Do not leave exercise equipment inside the swim spa when not in use. Do not
leave exercise equipment outside exposed to ultra violet rays. Failure to follow the
above guidelines could result in injury.
DO NOT DIVE.
31
MAIN MENUS
Main Menus
NavigatioN
Navigating the entire menu structure
is done with 2 or 3 buttons on the control
panel.
Trainer 19 has a
separate controls
for each body of
water
Some panels have separate WARM (Up)
and COOL (Down) buttons, while others
have a single Temperature button. In the
navigation diagrams Temperature buttons
are indicated by a single button icon.
Panels that have two Temperature buttons (Warm and Cool) can use both of them to simplify
navigation and programming where a single Temperature icon is shown.
The LIGHT Button is also used to choose the various menus and navigate each section.
Typical use of the Temperature button(s) allows changing the Set Temperature while the numbers
are flashing in the LCD. Pressing the LIGHT button while the numbers are flashing will enter the
menus.
The menus can be exited with certain button presses. Simply waiting for several seconds will return
the panel operation to normal.
Power-up Screens
Each time the System powers up, a series of numbers is displayed.
Page 3).
33).
After the startup sequence of numbers, the system will enter Priming Mode (See Page
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message - every 1/2 second
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
time (depends on menu item) that reverts to original setting and
***** Waiting
ignores any change to that menu item.
Main Screen
READY
RANGE FLTR1
SET
RANGE
While the Temperature is
still flashing, press Light.
SET
Main Screen
READY
RANGE FLTR1
Waiting Several Seconds in the Main Menu
will allow the display to revert to the Main Screen.
Most changes are not saved unless Light
is pressed.
Refer to Key above.
SET READY
DO NOT
NOT DIVE.
DIVE.
DO
32
23
Fill
FILL it
IT up!
UP!
PreParatioN aNd FilliNg
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system
before filling to allow as much air as possible to escape from the plumbing and the control system
during the filling process.
After turning the power on at the main power panel, the top-side panel display will go through
specific sequences. These sequences are normal and display a variety of information regarding the
configuration of the hot tub control.
PrimiNg mode
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s)
have primed.
Regardless of whether the priming mode ends automatically or you manually exit the priming
mode, the system will automatically return to normal heating and filtering at the end of the
priming mode. During the priming mode, the heater is disabled to allow the priming process to be
completed without the possibility of energizing the heater under low-flow or no-flow conditions.
Nothing comes on automatically, but the pump(s) can be energized by pushing the “Jet” buttons.
If the spa has a 24 hour Circ Pump, it can be activated by pressing the “Light” button during
Priming Mode.
PrimiNg the PumPs
As soon as the above display appears on the panel, push the “Jet” button once to start Pump 1
in low-speed and then again to switch to high-speed. Also, push the Pump 2 or “Aux” button,
if you have a 2nd pump, to turn it on. The pumps will now be running in high-speed to facilitate
priming. If the pumps have not primed after 2 minutes, and water is not flowing from the jets
in the spa, do not allow the pumps to continue to run. Turn off the pumps and repeat the
process. Note: Turning the power off and back on again will initiate a new pump priming session.
Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more
than 5 times. If the pump(s) will not prime, shut off the power to the spa and follow the
instructions shown for removing air locks in the installation instructions section of this manual.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under
NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5
minute priming mode. Doing so may cause damage to the pump and cause the system to energize
the heater and go into an overheat condition.
exitiNg PrimiNg mode
You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you
do not manually exit the priming mode as described above, the priming mode will be automatically
terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.
Once the system has exited Priming Mode, the top-side panel will momentarily display the set
temperature but the display will not show the temperature yet, as shown below. This is because
the system requires approximately 1 minute of water flowing through the heater to determine the
water temperature and display it.
or
READY
RANGE
DO NOT DIVE.
READY
RANGE
24
33
SPA
CONTROLS: SPA BEHAVIOR
Spa -Behavior
PumPs
Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and highspeeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1
low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.
If the spa is in Ready Mode (See
(See page
page 36)
6), Pump 1 low may also activate for at least 1 minute
every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature
if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel,
however the high speed may be started.
Circulation Pump
The 24 hour circ pump operates continuously with the exception of turning off for 30 minutes at
a time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to
happen in very hot climates).
FiltratioN aNd ozoNe
On non-circ systems, Pump 1 low and the ozone generator will run during filtration. On 24 hour
circ systems, the ozone will run with the 24 hour circ pump.
The system is factory-programmed with two filter cycles that will run 10 minutes after power-up.
The filter duration is programmable. (See
(See page
page 37)
7)
At the start of each filter cycle, Pump 2 (if there is one) will run briefly to purge its plumbing to
maintain good water quality.
Freeze ProteCtioN
If the temperature sensors within the heater detect a low enough temperature, then the pump(s)
automatically activate to provide freeze protection. The pump(s) will run either continuously or
periodically depending on conditions.
DO
DO NOT
NOT DIVE.
DIVE.
34
25
Temperature and
Range
TEMPERATURE
ANDTemp
TEMP
RANGE
adjustiNg the set temPerature
When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down
will cause the temperature to flash. Pressing a temperature button again will adjust the set
temperature in the direction indicated on the button. When the LCD stops flashing, the spa
will heat to the new set temperature when required.
If the panel has a single temperature button, pressing the button will cause the temperature to
flash. Pressing the button again will cause the temperature to change in one direction (e.g. UP).
After allowing the display to stop flashing, pressing the Temperature Button will cause the
temperature to flash and the next press will change the temperature in the opposite direction
(e.g. DOWN).
The temperature can be set between 80˚F and 104˚F.
Press-aNd-hold
If a Temperature button is pressed and held when the temperature is flashing, the temperature
will continue to change until the button is released. If only one temperature button is available
and the limit of the Temperature Range is reached when the button is being held, the progression
will reverse direction.
DO NOT
NOT DIVE.
DIVE.
DO
26
35
Mode ––Ready
Rest
MODE
READYand
AND
REST
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that
performs this function is known as the “heater pump.”
The heater pump can be either a 2-Speed Pump 1 or a 24 hour circulation pump.
If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using
Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the
temperature display. This is known as “polling.”
REST Mode will only allow heating during programmed filter cycles. Since polling does not occur,
the temperature display may not show a current temperature until the heater pump has been
running for a minute or two.
24 Hour Circulation Mode (See
(See page
Page 34
4, under Pumps, for other circulation modes)
If the spa is configured for 24HR circulation, the heater pump runs continuously. Since the heater
pump is always running, the spa will maintain set temperature and heat as needed in Ready Mode,
without polling.
In Rest Mode, the spa will only heat to set temperature during programmed filter times, even
though the water is being filtered constantly when in Circulation Mode.
Sub-Menu Detail – MODE – Ready and Rest
Key
Indicates Flashing or Changing Segment
Main Screen
READY
Indicates Alternating or Progressive Message - every 1/2 second
RANGE
SET
RANGE FLTR1
While the Temperature is
still flashing, press Light
repeatedly until MODE
appears in the LCD.
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
time (depends on menu item) that reverts to original setting and
***** Waiting
ignores any change to that menu item.
Main Screen
To Set
SET READY
SET
*****
Waiting
REST
Several Seconds
Reverts to Original Setting
REST RANGE FLTR1
Toggle between READY and REST
Pressing Light when the display is toggled will go to Main Screen.
To next item in
Main Menu
If not toggled
READY Mode will allow the spa to Poll and determine a need for heat. The panel will maintain a “current” temperature display.
REST Mode will not Poll and will only heat during filter cycles. The panel will not display a current temperature at all times.
Main Screen
1 Hour
REST RANGE FLTR1
REST RANGE
REST RANGE
REST RANGE
REST RANGE
REST RANGE
The Main Screen will display RUN PUMP FOR TEMP if the filtration pump has not run for over 1 hour.
The Main Screen will display normally during Filter Cycles or when the spa is in use.
If the filtration pump has been off for an hour or more, when any function button, EXCEPT Light, is pressed on the panel,
the pump used in conjuncton with the heater will run so that temperature can be sensed and displayed.
ready-iN-rest mode
READY/REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed. It is assumed
that the spa is being used and will heat to set temperature. While Pump 1 High can be turned on
and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1 hour,
the System will revert to Rest Mode. This mode can also be reset by entering the Mode Menu and
changing the Mode.
Main Screen
REST RANGE
DO NOT DIVE.
Main Screen
J
READY/REST RANGE
36
27
flip (invert display
Flip (Invert Display)
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message - every 1/2 second
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Sub-Menu Detail – FLIP (Invert Display)
Waiting time that keeps the last change to a menu item.
time (depends on menu item) that reverts to original setting and
***** Waiting
ignores any change to that menu item.
Main Screen
READY
While the Temperature is
still flashing, press Light
repeatedly until FLIP
appears in the LCD.
RANGE
SET
RANGE FLTR1
Main Screen
or
Several Seconds
SET
READY
SET
To next item in
Main Menu
If not toggled
RANGE FLTR1
Toggle the inversion of the segmented characters
Pressing Light when the display is toggled will go to Main Screen.
Note:
Some panels may have a dedicated FLIP button, which allows the user to flip the display with a
single button-press.
Adjusting Filtration
maiN FiltratioN
Filter cycles are set using a duration. Each setting can be adjusted in 1-hour increments. Filter Cycle
1 and Filter Cycle 2 (if enabled) are set to the same duration.
Main Screen
READY
RANGE FLTR12
SET
While the Temperature is
still flashing, press Light
repeatedly until FLTR
appears in the LCD.
RANGE
Sets Filter length in hours
Main Screen
To Set
SET
FLTR12
*****
Waiting
READY
RANGE FLTR12
Several Seconds
Reverts to Original Setting
If Filter Cycle 2 is enabled, Filter 12 will appear in the LCD. If Filter is disabled, Filter 1 will appear.
Purge CyCles
In order to maintain sanitary conditions, secondary Pumps will purge water from their respective
plumbing by running briefly at the beginning of each filter cycle.
DO NOT DIVE.
37
DO NOT DIVE.
28
General
generalMessages
messages
PrimiNg mode
Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to
allow the user to run each pump and manually verify that the pumps are primed (air is purged)
and water is flowing. This typically requires observing the output of each pump separately, and
is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it
earlier by pressing any Temp button. The heater is not allowed to run during Priming Mode.
NOTE: If your spa has a 24 hour Circ Pump, it will turn on with Jets 1 in Priming Mode.
The 24 hour Circ Pump will run by itself when Priming Mode is exited.
or
READY
RANGE
READY
RANGE
Water temPerature is uNkNoWN
After the pump has been running for 1 minute, the temperature will be displayed.
READY
RANGE FLTR1
too Cold - Freeze ProteCtioN
A potential freeze condition has been detected, and all pumps are activated. All pumps are ON for
at least 4 minutes after the potential freeze condition has ended.
In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.
This is an operational message, not an error indication.
Water is too hot (ohs)
One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions
are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for
extended pump operation or high ambient temp.
* This message can be reset from the topside panel with any button press.
DO
DO NOT
NOT DIVE.
DIVE.
29
38
Heater-Related
Messages
heater-related
messages
heater FloW is reduCed (hFl)
There may not be enough water flow through the heater to carry the heat away from the heating
element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.
heater FloW is reduCed (lF)*
There is not enough water flow through the heater to carry the heat away from the heating
element and the heater has been disabled. See “Flow Related Checks” below. After the problem
has been resolved, you must press any button to reset and begin heater start up.
heater may be dry (dr)*
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min.
Press any button to reset the heater start-up. See “Flow Related Checks” below.
heater is dry*
There is not enough water in the heater to start it. The spa is shut down. After the problem has
been resolved, you must press any button to reset and restart heater start up. See “Flow Related
Checks” below.
heater is too hot (ohh)*
One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut
down. You must press any button to reset when water is below 108°f (42.2°C). See “Flow Related
Checks” below.
a reset message may aPPear With other messages.
Some errors may require power to be removed and restored.
FloW-related CheCks
Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed
jets and pump prime.
On some systems even when spa is shut down, some equipment may occasionally turn on to
continue monitoring temperature or if freeze protection is needed.
* This message can be reset from the topside panel with any button press.
DO NOT DIVE.
29
39
Sensor-Related
Messages
sensor-related
messages
READY
RANGE FLTR1
seNsor balaNCe is Poor
The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.
seNsor balaNCe is Poor*
The temperature sensors are out of sync. The Sensor Balance is poor fault has been established for
at least 1 hour. Call for Service.
seNsor Failure – seNsor a, seNsor b
A temperature sensor or sensor circuit has failed. Call for Service.
Miscellaneous Messages
No CommuNiCatioNs
The control panel is not receiving communication from the System. Call for Service.
READY
RANGE FLTR1
°F or °C is rePlaCed by °t
The Control System is in Test Mode. Call for Service.
* This message can be reset from the topside panel with any button press.
DO NOT DIVE.
29
40
System-Related Messages
system-related
messages
memory Failure - CheCksum error*
At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the
firmware (operation program) and requires a service call.
memory WarNiNg - PersisteNt memory reset*
Appears after any system setup change. Contact your dealer or service organization if this message
appears on more than one power-up, or if it appears after the system has been running normally
for a period of time.
memory Failure - CloCk error*
Contact your dealer or service organization.
CoNFiguratioN error – sPa Will Not start uP
Contact your dealer or service organization.
a PumP aPPears to be stuCk oN
Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your
dealer or service organization.
a PumP aPPears to have beeN stuCk oN WheN sPa Was last
PoWered – m035
POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.
* This message can be reset from the topside panel with any button press.
DO NOT DIVE.
29
41
standard fusion audio system
standard fusion audio system
MODEL: AQ-DM-3
FILE NAME: IB-DM-3_manual_103112A
Warning: Never remain in your spa longer than 15 minutes per session
LOCATION
OF
CONTROLS
when the water
temperature
is above 98˚F. If you wish to spend more
time in your spa, whether enjoying music, or just lounging, be sure to
keep the spa water at or below body temperature (98.6˚F).
*Please refer to your stereo Owner’s Manual for specific operations.
Optional Stereo Station
Your spa is equipped with a media locker station that will allow you to listen to personal selections
through the audio system of the spa.
The media locker station is compatible with most portable audio products. Master Spas, Inc. does not
guarantee compatibility with all portable audio products due to software changes and upgrades.
POWER ON
To activate the Digital Media Locker™, press the standby button on the locker, LED will turn red.
To turn on the stereo, press the ON/OFF button located on the door mounted keypad.
1. Press + (VOLUME UP) once to increase the volume by 3 decibels.
2. Press - (VOLUME DOWN) once to decrease the volume by 3 decibels. Press and hold either UP or
DOWN button on the Digital Media Locker™ to increase or decrease audio volume continuously.
3. Audio information is passed from you portable device via the 3.5mm connector inside
the locker door.
Buttons
Press once: toggle from Operation mode to Standby mode or vise versa.
Power
Volume
up
+
-
Volume
down
Press once: Volume UP a value
Press and hold: Fast volume up
Press once: Volume DOWN a value
Press and hold: Fast volume down
CAUTION – Risk of Electric Shock. Do not leave compartment door open.
CAUTION – Risk of Electric Shock. Replace components only with identical
components; and
Do not operate the Audio / Video controls while inside the spa.
LISTENING TO MP3
WARNING – Prevent Electrocution. Do not connect any auxiliary components (for example
TM
1. Power
up the
Digitalheadphones,
Media Locker
. Audio / Video components, etc.) to the system.
cable,
additional
speakers,
additional
2. Attach your MP3 or other Audio Player device to the 3.5mm connector.
NOTE: These units are not provided with an outdoor antennae; when provided, it should
be installed in accordance with article 810 of the National Electrical Code, ANSI / NFPA 70.
ADJUSTING
VOLUME
NOTE:
Do not service
thisLEVEL
product yourself as opening or removing covers may expose
you
to dangerous
voltage UP)
or other
injury. Refer
all servicing
to qualified service
+
1.
Press
(VOLUME
oncerisk
to of
increase
the volume
by 3 decibels.
personnel.
2. Press
-
(VOLUME DOWN) once to reduce the volume by 3 decibels.
DO
DIVE.
55the Digital Media Locker TM will
3. NOT
Press
and hold either UP or DOWN and
increase or decrease audio volume continuously.
DO NOT DIVE.
42
deluxe fusion audio system
Warning: Never remain in your spa longer than 15 minutes per session when the water
temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music,
or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F).
*Please refer to your stereo Owner’s Manual for specific operations.
Optional Stereo Docking Station
Your spa is equipped with an iPod™ docking station that will allow you to listen to personal selections through the audio system of the spa. This audio system also has an FM only radio receiver
that can be used to listen to local FM broadcasts. Due to varying signal conditions the FM radio
reception may be limited.
The docking station is compatible with most iPod™ products. Master Spas, Inc. does not guarantee
compatibility with all iPod™ products due to software changes and upgrades.
The wireless remote provided with the spa is water resistant, but should never be left in the spa
when not in use.
Power On
To activate the Digital Media Locker™, press the on/off button, standby mode will be indicated by a
red LED. ON mode will be indicated by a blue LED. When the unit is in the standby position the red
LED will be lit.
Remote Synchronizing
Press and hold MODE button on the remote. The display will then show “pair”. Keep pressing this
key. Then press the power button on the locker from off(no light) to standby (red light)to pair with
the locker. If the pairing is successful it will show “welcome” and the LED on the locker will turn blue.
If pair is not successful. Please repeat the step above.
Each Digital Media Locker™ comes with a matching RF (Radio Frequency) Wireless LCD Remote control. This remote is required use any functions on the unit.For any additional remote controls, you will
need to activate/Synchronize those remote controls to the main unit by following the steps above.
The remote control uses state-of-the-art technology and will inform you if the dock is receiving the
command from the remote control. In any case,if the LCD displays “NO LINK” this means that your
Locker is off or remote control is out of reception range.
Each Digital Media Locker™ comes with a matching RF (Radio Frequency) Wireless LCD remote
control. This remote is required to use any functions on the unit. For any additional remote controls you will need to activate/synchronize those remote controls to the stereo by following the
steps above.
If you lose your remote control and buy a replacement, follow the steps above to pair/synchronize
before normal usage.
DO
DO NOT
NOT DIVE.
DIVE.
55
43
deluxe fusion audio system
ltem Description
deluxe fusion audio system
Remote Control LCD
A
B
1
2
3
DIR-
REPEAT
DIR+
C
RANDOM
B
C
Buttons
Music Mode
Remote Control Buttons
Battery Door.
FM Radio Mode
Power
Press once: toggle from Operation mode to Standby mode or vise versa.
12V trigger
/Random
Press once: random function
Press and hold: Toggle external power
Press once: No function.
Press and hold: Toggle external power
Press once: Volume UP a value
Press and hold: Fast volume up
Press once: Volume UP a value
Press and hold: Fast volume up
Press once: Volume DOWN a value
Press and hold: Fast volume down
Press once: Volume DOWN a value
Press and hold: Fast volume down
Press once: Change the source.
Press and hold: Pair
Press once: Change the source.
Press and hold: Pair
Press once: Enter BAL-FAD-DSP-LOUD-VOL
Press once: Enter BAS-TRE-BAL-FAD-DSP
-AREA-LOUD-DX-STEREO-VOL.
Volume
up
Volume
down
Mode
Audio
+
-
MODE
AUDIO
1/DIR-
1
Press once: back to previous folder.
Press and hold: back to previous folder.
Press once: Listen to the station which in the No.1
Press and hold: stored a station into No.1.
2/Repeat
2
Press once: repeat function.
Press and hold: repeat function.
Press once: Listen to the station which in the No.2
Press and hold: stored a station into No.2.
3/DIR+
3
Press once: to next folder.
Press and hold: to next folder.
Press once: Listen to the station which in the No.3
Press and hold: stored a station into No.3.
Fast
Rewind
Press once: Last track
Press and hold: Fast Rewind
Press once: seek down
Press and hold: change to manual scanning
Pause/
Play
Press once:Play/Pause
Press and hold:Play/Pause
Press once: toggle mute
Press and hold: toggle mute
Fast
Forward
Press once: Next track
Press and hold: Fast Forward
Press once: seek up.
Press and hold: change to manual scanning
If your music player is not an ipod, you will not be able to control track or recieve track
information
In order to prolong remote battery life the LCD will shut off in 20 seconds if no
other button is pressed. To turn remote back on press any key once and then
press the command desired.
Shut off DSP to access control of Bass and Treble control
5
CAUTION – Risk of Electric Shock. Do not leave compartment door open.
CAUTION – Risk of Electric Shock. Replace components only with identical
components; and
Do not operate the Audio / Video controls while inside the spa.
WARNING –
Prevent Electrocution. Do not connect any auxiliary components (for example
cable, additional speakers, headphones, additional Audio / Video components, etc.) to the system.
NOTE: These units are not provided with an outdoor antennae; when provided, it
should be installed in accordance with article 810 of the National Electrical Code, ANSI
/ NFPA 70.
NOTE: Do not service this product yourself as opening or removing covers may expose
you to dangerous voltage or other risk of injury. Refer all servicing to qualified service
personnel.
DO NOT
NOT DIVE.
DIVE.
DO
56
44
SWIM SPA TROUBLE SHOOTING GUIDE
NOTHING ON THE SWIM SPA OPERATES1. C
heck the control panel display for any messages. If there is a message, refer to the diagnostic section on that model swim spa. There you will find the meaning of the message and what action is to
be taken.
2. If there is no message on the control panel, check and reset the GFCI breaker. GFCI breaker will
be located external to the swim spa.
*The swim spa GFCI breaker or disconnect should be located in a
weather proof box close to the spa, but no closer then 5 feet.
If the swim spa does not respond, contact your local service company.
PUMP(S) DO NOT OPERATE 1. P ress the “Jets” button on your control panel.
If you hear the pumps trying to operate:
A. Check that all the slice valves are open. See photo on page 13.
B. Pump may need to be primed. See page 18.
C. Check that the air controls are open. See photo on page 11.
If you do not hear anything from the pump, contact your local service company.
POOR JET PERFORMANCE
1. Make sure pump is operating
2. Check that the water level is adequate (up to minimum safe water level side)
3. Make sure the jets are open and the air controls are open. See page 11.
4. Check for dirty filters. Clean if necessary.
DO NOT DIVE.
45
SWIM SPA TROUBLE SHOOTING GUIDE
SWIM SPA NOT HEATING
* If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the
swim spa is not heating and has not tripped the breaker, please follow these steps:
1. C
heck the control panel for diagnostic messages. Refer to your swim spa models diagnostic message area in previous sections. Follow steps to alleviate message.
2. Check water set temperature at control panel.
3. Check for dirty filters. Clean if necessary.
4. C
heck the “heat mode” that the swim spa is set in. The swim spa should be set in the ready
mode depending on the model.
5. C
heck the control panel for heat light indicator. If the light is on and not blinking the swim spa
should be heating. Wait a reasonable amount of time (approximately 1 hour) to see if the water
temperature is rising.
6. Check to make sure that the pump is primed and all slice valves are open.
7. Reset power to the swim spa at GFCI breaker.
8. If swim spa is still not heating, contact your dealer for service.
GFCI IS TRIPPING
A ground fault circuit interrupter (GFCI) is required by the National Electrical Code for your protection. The tripping of the GFCI may be caused by a component on the swim spa or by an electrical problem. Electrical problems include but are not limited to, a faulty GFCI breaker, swim spa
component, power fluctuations, or improper wiring. It may be necessary to contact an electrician if
your dealer recommends doing so.
DO NOT DIVE.
46
REGULAR MAINTENANCE PROCEDURES
Note: These are maintenance procedures are the responsibility of the swim spa owner to perform.
These procedures are not covered by the swim spa warranty.
CLEANING JETS
The majority of jets in your swim spa can individually be turned on/off. If any of these jets become
hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may
be present.
The jets in your swim spa can be removed for cleaning by unscrewing them (counter clockwise)
and then pulling out the jet.
To Clean Jets
Place the jet(s) in a bucket, fully immerse in white vinegar. Let the jet(s) soak overnight and then
rinse with water. It may be necessary to clean grit and deposits from the white jet body (mounted
in the spa shell) by using a small bristled brush.
CLEANING DIVERTER VALVES
Mineral deposits, grit and sand may get into the internal parts of the diverter valves over time. The
diverter valves may become difficult to turn or not turn at all.
Remove the handle from the top of diverter valve by gently prying up on both sides of the handle
assembly at the same time.
Turn the cap piece counter clockwise. It may be necessary to put a clean rag over the cap and turn
it with a wrench.
Once loose, the cap and handle can be pulled up out of the white plumbing fitting.
Wipe down the internal piece that attaches to the cap and handle.
Soak the cap and handle in white vinegar.
The white plumbing fitting should also be wiped down. If the surface of the white plumbing has
become too abrasive, you can take wet, fine sandpaper and smooth it out. It is also helpful to use
a lubricant (use silicone based, not petroleum based) to allow for an easier turn of the diverter
handle.
Rinse the diverter internals and reassemble.
In the future, it is helpful to turn the diverter valve only when the pump is not on. Cleaning your
diverter valve should occur every time you drain your swim spa.
DRAINING YOUR SWIM SPA
Due to the physical size of the swim spa, we recommend draining your swim spa with a submersible sump pump. Draining your swim spa with a conventional swim spa drain is not a reasonable
option.
DO NOT DIVE.
47
REGULAR MAINTENANCE PROCEDURES
CARE OF YOUR SWIM SPA COVER
Always cover your swim spa when not in use. This will greatly reduce energy consumption and will
cause swim spa water to heat more rapidly. Water loss and chemical usage will also be reduced.
• Be sure to lock down all straps on cover after each use to prevent wind damage.
• Do not allow swim spa to sit uncovered in direct sunlight. This may cause damage to exposed
surfaces of swim spa and possible discoloration of swim spa fittings.
• Periodically hose off both sides of swim spa cover for maximum life of cover. Once a month use
a vinyl cleaner and conditioner on the vinyl portion of your cover. Rinse residue off.
• Keep cover open for 15 min. after adding chemicals to prevent off gas damage.
NOTE: IF YOUR SWIM SPA IS GOING TO BE LEFT EMPTY FOR PROLONGED PERIODS, DO NOT
REPLACE COVER DIRECTLY ON SURFACE OF SWIM SPA. PLACE 2”-3” BLOCKS BETWEEN
COVER AND SWIM SPA. THIS ALLOWS FOR ADEQUATE VENTILATION OF COVER AND
SWIM SPA.
CARE OF YOUR SWIM SPA CABINET
The swim spa cabinet is made from a UV resistant Polymer material. The cabinet requires only periodic cleaning with a stream of water from a garden hose.
FILTER CLEANING
NOTE: Never operate the swim spa without the filters installed. Damage to the pumps and other
components could result from operation without filters installed.
1. Turn power off to the swim spa.
2. Remove any large or floating debris from the filter area.
3. Allow the weir door to fall back towards the filters in order to remove the filter housing.
4. Lift up on the plastic housing and the entire housing will pop out.
*NOTE: When lifting the housing, be careful not to lift too far, as you could break the floating weir
door. Damage to weir door is not warranted.
5. Pull the plastic skimmer plate out from the filter basket in order to gain access to the filters.
6. Unscrew the two filter cartridges located inside the filter basket and remove for cleaning.
7. B
oth filters should be rinsed off and the non-Eco-Pur filter (blue filter) should be soaked in
a cartridge cleaner. Follow applicable cartridge cleaner instructions.
8. Re-install filters and replace weir housing.
Install Eco Pur filter on left side.
NOTE: Do not soak the Eco-Pur filter (darker filter) in a filter cartridge cleaner. Rinse off only.
NOTE: Eco-Pur filters should be replaced every 6 months. Non Eco-Pur filters should be replaced
every 12 months.
DO NOT DIVE.
48
swim SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Swim Spa Cover
Miscellaneous
Service
Miscellaneous
Service
DO NOT DIVE.
49
DATE
DATE
DATE DATE
DATE
swim SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Swim Spa Cover
Miscellaneous
Service
Miscellaneous
Service
DO NOT DIVE.
50
DATE
DATE
DATE DATE
DATE
swim SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Swim Spa Cover
Miscellaneous
Service
Miscellaneous
Service
DO NOT DIVE.
51
DATE
DATE
DATE DATE
DATE
swim SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Swim Spa Cover
Miscellaneous
Service
Miscellaneous
Service
DO NOT DIVE.
52
DATE
DATE
DATE DATE
DATE
WATER TO THE EXTREME
by Master Spas
6927 Lincoln Parkway
Fort Wayne, Indiana 46804
800-860-7727
www.masterspas.com
POP10H2XOM
Rev. 11/12